Added dead_stop_recording campaign option

Fix for dead call logging, added experimental dead call reversal option
Added IQNANQ status to second alert NQ

git-svn-id: svn://192.168.202.10@3740 3d104415-ff17-0410-8863-d5cf3c621b8a

agc_2-X/trunk/www/vicidial/help_documentation.txt

@@ -1,4 +1,4 @@
-# version: 20230614161401
+# version: 20230615085301
 users-user	User ID	<QXZ>This field is where you put the users ID number, can be up to 20 digits in length, Must be at least 2 characters in length. We strongly recommend not reusing user accounts for different users, for reporting accuracy. To disable a user account, set the Active option to -N-.</QXZ>
 users-pass	Password	<QXZ>This field is where you put the users password. Must be at least 2 characters in length. Only letters and numbers are allowed in user passwords. A medium strength user password will be at least 10 characters in length, and a strong user password will be at least 20 characters in length and have letters as well as at least one number. It is recommended that you use a longer password if possible, stringing together several unrelated words with no spaces, and a number somewhere in the string. The maximum size of a password is 100 characters.</QXZ>
 users-force_change_password	Force Change Password	<QXZ>If this option is set to Y then the user will be prompted to change their password the next time they log in to the administration webpage or the agent screen. Default is N.</QXZ>
@@ -339,6 +339,7 @@ campaigns-dead_trigger_url	Dead Call Trigger URL	<QXZ>If the Dead Call Trigger A
 campaigns-dead_max	Dead Call Max Seconds	<QXZ>If this is set to greater than 0, after a customer hangs up and the agent has not clicked on the Hangup Customer button in this number of seconds, the call will automatically be hung up, the status below will be set and the agent will be paused. Default is 0 for disabled.</QXZ>
 campaigns-dead_max_dispo	Dead Call Max Status	<QXZ>If Dead Call Max Seconds is enabled, this is the status set for the call when the agent dead call is not hung up past the number of seconds set above. Default is DCMX.</QXZ>
 campaigns-dead_to_dispo	Dead Call to Dispo Only	<QXZ>If Dead Call Max Seconds is set greater than 0, this option can be enabled if you want to send the agent to the dispo screen after a dead call without automatically dispositioning it. Default is DISABLED.</QXZ>
+campaigns-dead_stop_recording	Dead Call Stop Recording	<QXZ>If this option is enabled, then if a call is being recorded and the customer hangs up, the recording will be automatically stopped. This feature can override an ALLFORCE call recording setting to stop a recording. If the OUTBOUND_ONLY option is used, it will only effect outbound auto-dial and manual calls. If the INBOUND_ONLY option is used, it will only effect inbound calls. If the AUTODIAL_ONLY option is used it will only effect auto-dialed calls. If the MANUAL_ONLY option is used it will only affect manual outbound calls. Note, If your agents have frequent connection issues, that can result in false hangup detection problems, so in those cases we do not recommend using this feature. Default is DISABLED.</QXZ>
 campaigns-dispo_max	Dispo Call Max Seconds	<QXZ>If this is set to greater than 0, and the agent has not selected a disposition status in this number of seconds, the call will automatically be set to the status below and the agent will be paused. Default is 0 for disabled.</QXZ>
 campaigns-dispo_max_dispo	Dispo Call Max Status	<QXZ>If Dispo Call Max Seconds is enabled, this is the status set for the call when the agent has not selected a status past the number of seconds set above. Default is DISMX.</QXZ>
 campaigns-pause_max	Agent Pause Max Seconds	<QXZ>If this is set to greater than 0, and the agent has not gone out of PAUSED status in this number of seconds, the agent will automatically be logged out of the agent screen. Default is 0 for disabled.</QXZ>