diff --git a/agc_2-X/trunk/www/vicidial/AST_source_vlc_status_report.php b/agc_2-X/trunk/www/vicidial/AST_source_vlc_status_report.php index 6a034dae..6eba4e75 100644 --- a/agc_2-X/trunk/www/vicidial/AST_source_vlc_status_report.php +++ b/agc_2-X/trunk/www/vicidial/AST_source_vlc_status_report.php @@ -2,7 +2,7 @@ # AST_source_vlc_status_report.php # # This report is designed to show the breakdown by either vendor_lead_code -# or aource_id (user's choice) of the calls and their statuses for all lists +# or aource_id ,user's choice, of the calls and their statuses for all lists # within a campaign for a set time period # # Copyright (C) 2019 Joe Johnson, Matt Florell LICENSE: AGPLv2 diff --git a/agc_2-X/trunk/www/vicidial/help.php b/agc_2-X/trunk/www/vicidial/help.php index 20e90224..16d4427e 100644 --- a/agc_2-X/trunk/www/vicidial/help.php +++ b/agc_2-X/trunk/www/vicidial/help.php @@ -1,7 +1,7 @@ LICENSE: AGPLv2 +# Copyright (C) 2019 Matt Florell LICENSE: AGPLv2 # # CHANGELOG: @@ -160,6 +160,7 @@ # 180424-1530 - Added in-group populate_lead_source, populate_lead_vendor entries # 180430-1837 - Added inbound_groups-park_ext entry # 180506-1822 - Added text for custom list fields SWITCH field type +# 191227-0857 - Fixes for translated phrases gathering # require("dbconnect_mysqli.php"); @@ -6999,7 +7000,7 @@ if ($SSqc_features_active > 0) BLOCKING = The drop rate, expressed as a decimal in TEXT or a percent in graph form, of an hourly interval. This is taken by dividing the number dropped calls active in the hour by the number of calls active in the hour."); ?>
ERLANGS = Number of Erlangs for the hour. Erlangs are calculated by taking the number of calls received in an interval, multiplied by the average duration of a call expressed as a decimal value relative to the interval. For example, if 100 calls came in during an hour, and the average call length is 6 minutes, the Erlang value is 100 calls/hour * .1 hour (6 minutes is 1/10th of an hour), or 10."); ?>
-GOS = \"Grade of Service\". This is the probability that a call is dropped, which is given by the equation"); ?>

GoS = (EM/M!)/(Mn=0 En/n!)

+
GOS = -Grade of Service-. This is the probability that a call is dropped, which is given by the equation"); ?>

GoS = (EM/M!)/(Mn=0 En/n!)


@@ -7029,7 +7030,7 @@ if ($SSqc_features_active > 0) BLOCKING = The drop rate, expressed as a decimal in TEXT or a percent in graph form, of an hourly interval. This is taken by dividing the number dropped calls active in the hour by the number of calls active in the hour."); ?>
ERLANGS = Number of Erlangs for the hour. Erlangs are calculated by taking the number of calls received in an interval, multiplied by the average duration of a call expressed as a decimal value relative to the interval. For example, if 100 calls came in during an hour, and the average call length is 6 minutes, the Erlang value is 100 calls/hour * .1 hour (6 minutes is 1/10th of an hour), or 10."); ?>
-
GOS = \"Grade of Service\". A -B- report value - this is the probability that a call is dropped, which is given by the equation"); ?>

GoS = (EM/M!)/(Mn=0 En/n!)

+
GOS = -Grade of Service-. A -B- report value - this is the probability that a call is dropped, which is given by the equation"); ?>

GoS = (EM/M!)/(Mn=0 En/n!)


QUEUE PROB = A -C- report value - the probability that a call is queued, which is given by the equation"); ?>

Pqueued = (EM/M!)/[EM/M! + (1 - E/M)M-1n=0 En/n!]

@@ -7109,7 +7110,7 @@ if ($SSqc_features_active > 0)
-

-(name must be exact). In this container, variable names are listed individually per line, and each listed variable is given it's own column in the detailed URL report."); ?>

+(name must be exact). In this container, variable names are listed individually per line, and each listed variable is given its own column in the detailed URL report."); ?>

@@ -7250,15 +7251,15 @@ if ($SSqc_features_active > 0) -
- - + -
- - + -


- - + -