ViciDial/ViciDialSVN
1
0
Fork 0
Code Issues Pull Requests Actions Packages Projects Releases Wiki Activity

Added non-agent API function and Real-time report feature to allow managers to change agent selected in-groups and blended outbound auto-dial state

Browse Source 
git-svn-id: svn://192.168.202.10@1270 3d104415-ff17-0410-8863-d5cf3c621b8a
This commit is contained in:
mattf
2009-12-04 21:15:08 +00:00
parent 31eedf49ce
commit 08e5b58570
5 changed files with 771 additions and 232 deletions
Download Patch File Download Diff File Expand all files Collapse all files
agc_2-X/trunk/www/vicidial/AST_timeonVDADall.php
+266 -92
View File
@@ -57,10 +57,12 @@
# 90907-0915 - Added PARK status
# 90914-1154 - Added AgentOnly display column to waiting calls section
# 91102-2013 - Changed in-group color styles for incoming calls waiting
# 91204-1548 - Added ability to change agent in-groups and blended
#
$version = '2.2.0-48';
$build = '91102-2013';
$version = '2.2.0-49';
$build = '91204-1548';
header ("Content-type: text/html; charset=utf-8");
@@ -301,14 +303,14 @@ $F=''; $FG=''; $B=''; $BG='';
$select_list = "<TABLE WIDTH=200 CELLPADDING=5 BGCOLOR=\"#D9E6FE\"><TR><TD>Select Campaigns: <BR>";
$select_list .= "<SELECT SIZE=10 NAME=groups[] multiple>";
$o=0;
while ($groups_to_print > $o)
$o=0;
while ($groups_to_print > $o)
{
if (ereg("\|$LISTgroups[$o]\|",$group_string))
{$select_list .= "<option selected value=\"$LISTgroups[$o]\">$LISTgroups[$o] - $LISTnames[$o]</option>";}
else
{$select_list .= "<option value=\"$LISTgroups[$o]\">$LISTgroups[$o] - $LISTnames[$o]</option>";}
$o++;
if (ereg("\|$LISTgroups[$o]\|",$group_string))
{$select_list .= "<option selected value=\"$LISTgroups[$o]\">$LISTgroups[$o] - $LISTnames[$o]</option>";}
else
{$select_list .= "<option value=\"$LISTgroups[$o]\">$LISTgroups[$o] - $LISTnames[$o]</option>";}
$o++;
}
$select_list .= "</SELECT>";
$select_list .= "<BR><font size=1>(To select more than 1 campaign, hold down the Ctrl key and click)<font>";
@@ -320,12 +322,12 @@ if ($UGdisplay > 0)
$select_list .= "Select User Group:<BR>";
$select_list .= "<SELECT SIZE=1 NAME=usergroup>";
$select_list .= "<option value=\"\">ALL USER GROUPS</option>";
$o=0;
while ($usergroups_to_print > $o)
$o=0;
while ($usergroups_to_print > $o)
{
if ($usergroups[$o] == $usergroup) {$select_list .= "<option selected value=\"$usergroups[$o]\">$usergroups[$o]</option>";}
else {$select_list .= "<option value=\"$usergroups[$o]\">$usergroups[$o]</option>";}
$o++;
if ($usergroups[$o] == $usergroup) {$select_list .= "<option selected value=\"$usergroups[$o]\">$usergroups[$o]</option>";}
else {$select_list .= "<option value=\"$usergroups[$o]\">$usergroups[$o]</option>";}
$o++;
}
$select_list .= "</SELECT><BR><BR>";
}
@@ -379,68 +381,229 @@ $open_list = "<TABLE WIDTH=250 CELLPADDING=0 CELLSPACING=0 BGCOLOR=\"#D9E6FE\"><
<HEAD>
<script language="Javascript">
var select_list = '<?php echo $select_list ?>';
var open_list = '<?php echo $open_list ?>';
var monitor_phone = '<?php echo $monitor_phone ?>';
var user = '<?php echo $PHP_AUTH_USER ?>';
var pass = '<?php echo $PHP_AUTH_PW ?>';
// functions to hide and show different DIVs
function openDiv(divvar)
window.onload = startup;
// function to detect the XY position on the page of the mouse
function startup()
{
hide_ingroup_info();
if (window.Event)
{
document.getElementById(divvar).innerHTML = select_list;
document.captureEvents(Event.MOUSEMOVE);
}
function closeDiv(divvar)
document.onmousemove = getCursorXY;
}
function getCursorXY(e)
{
document.getElementById('cursorX').value = (window.Event) ? e.pageX : event.clientX + (document.documentElement.scrollLeft ? document.documentElement.scrollLeft : document.body.scrollLeft);
document.getElementById('cursorY').value = (window.Event) ? e.pageY : event.clientY + (document.documentElement.scrollTop ? document.documentElement.scrollTop : document.body.scrollTop);
}
var select_list = '<?php echo $select_list ?>';
var open_list = '<?php echo $open_list ?>';
var monitor_phone = '<?php echo $monitor_phone ?>';
var user = '<?php echo $PHP_AUTH_USER ?>';
var pass = '<?php echo $PHP_AUTH_PW ?>';
// functions to hide and show different DIVs
function openDiv(divvar)
{
document.getElementById(divvar).innerHTML = select_list;
}
function closeDiv(divvar)
{
document.getElementById(divvar).innerHTML = open_list;
}
// function to launch monitoring calls
function send_monitor(session_id,server_ip,stage)
{
// alert(session_id + "|" + server_ip + "|" + monitor_phone + "|" + stage + "|" + user);
var xmlhttp=false;
/*@cc_on @*/
/*@if (@_jscript_version >= 5)
// JScript gives us Conditional compilation, we can cope with old IE versions.
// and security blocked creation of the objects.
try {
xmlhttp = new ActiveXObject("Msxml2.XMLHTTP");
} catch (e) {
try {
xmlhttp = new ActiveXObject("Microsoft.XMLHTTP");
} catch (E) {
xmlhttp = false;
}
}
@end @*/
if (!xmlhttp && typeof XMLHttpRequest!='undefined')
{
document.getElementById(divvar).innerHTML = open_list;
xmlhttp = new XMLHttpRequest();
}
// function to launch monitoring calls
function send_monitor(session_id,server_ip,stage)
if (xmlhttp)
{
// alert(session_id + "|" + server_ip + "|" + monitor_phone + "|" + stage + "|" + user);
var xmlhttp=false;
/*@cc_on @*/
/*@if (@_jscript_version >= 5)
// JScript gives us Conditional compilation, we can cope with old IE versions.
// and security blocked creation of the objects.
try {
xmlhttp = new ActiveXObject("Msxml2.XMLHTTP");
} catch (e) {
try {
xmlhttp = new ActiveXObject("Microsoft.XMLHTTP");
} catch (E) {
xmlhttp = false;
}
}
@end @*/
if (!xmlhttp && typeof XMLHttpRequest!='undefined')
{
xmlhttp = new XMLHttpRequest();
var monitorQuery = "source=realtime&function=blind_monitor&user=" + user + "&pass=" + pass + "&phone_login=" + monitor_phone + "&session_id=" + session_id + '&server_ip=' + server_ip + '&stage=' + stage;
xmlhttp.open('POST', 'non_agent_api.php');
xmlhttp.setRequestHeader('Content-Type','application/x-www-form-urlencoded; charset=UTF-8');
xmlhttp.send(monitorQuery);
xmlhttp.onreadystatechange = function()
{
if (xmlhttp.readyState == 4 && xmlhttp.status == 200)
{
// alert(xmlhttp.responseText);
var Xoutput = null;
Xoutput = xmlhttp.responseText;
var regXFerr = new RegExp("ERROR","g");
var regXFscs = new RegExp("SUCCESS","g");
if (Xoutput.match(regXFerr))
{alert(xmlhttp.responseText);}
if (Xoutput.match(regXFscs))
{alert("SUCCESS: calling " + monitor_phone);}
}
}
if (xmlhttp)
delete xmlhttp;
}
}
// function to change in-groups selected for a specific agent
function submit_ingroup_changes(temp_agent_user)
{
var temp_ingroup_add_remove_changeIndex = document.getElementById("ingroup_add_remove_change").selectedIndex;
var temp_ingroup_add_remove_change = document.getElementById('ingroup_add_remove_change').options[temp_ingroup_add_remove_changeIndex].value;
var temp_set_as_defaultIndex = document.getElementById("set_as_default").selectedIndex;
var temp_set_as_default = document.getElementById('set_as_default').options[temp_set_as_defaultIndex].value;
var temp_blendedIndex = document.getElementById("blended").selectedIndex;
var temp_blended = document.getElementById('blended').options[temp_blendedIndex].value;
var temp_ingroup_choices = '';
var txtSelectedValuesObj = document.getElementById('txtSelectedValues');
var selectedArray = new Array();
var selObj = document.getElementById('ingroup_new_selections');
var i;
var count = 0;
for (i=0; i<selObj.options.length; i++)
{
if (selObj.options[i].selected)
{
var monitorQuery = "source=realtime&function=blind_monitor&user=" + user + "&pass=" + pass + "&phone_login=" + monitor_phone + "&session_id=" + session_id + '&server_ip=' + server_ip + '&stage=' + stage;
xmlhttp.open('POST', 'non_agent_api.php');
xmlhttp.setRequestHeader('Content-Type','application/x-www-form-urlencoded; charset=UTF-8');
xmlhttp.send(monitorQuery);
xmlhttp.onreadystatechange = function()
{
if (xmlhttp.readyState == 4 && xmlhttp.status == 200)
// selectedArray[count] = selObj.options[i].value;
temp_ingroup_choices = temp_ingroup_choices + '+' + selObj.options[i].value;
count++;
}
}
temp_ingroup_choices = temp_ingroup_choices + '+-';
// alert(session_id + "|" + server_ip + "|" + monitor_phone + "|" + stage + "|" + user);
var xmlhttp=false;
/*@cc_on @*/
/*@if (@_jscript_version >= 5)
// JScript gives us Conditional compilation, we can cope with old IE versions.
// and security blocked creation of the objects.
try {
xmlhttp = new ActiveXObject("Msxml2.XMLHTTP");
} catch (e) {
try {
xmlhttp = new ActiveXObject("Microsoft.XMLHTTP");
} catch (E) {
xmlhttp = false;
}
}
@end @*/
if (!xmlhttp && typeof XMLHttpRequest!='undefined')
{
xmlhttp = new XMLHttpRequest();
}
if (xmlhttp)
{
var changeQuery = "source=realtime&function=change_ingroups&user=" + user + "&pass=" + pass + "&agent_user=" + temp_agent_user + "&value=" + temp_ingroup_add_remove_change + '&set_as_default=' + temp_set_as_default + '&blended=' + temp_blended + '&ingroup_choices=' + temp_ingroup_choices;
xmlhttp.open('POST', '../agc/api.php');
xmlhttp.setRequestHeader('Content-Type','application/x-www-form-urlencoded; charset=UTF-8');
xmlhttp.send(changeQuery);
xmlhttp.onreadystatechange = function()
{
if (xmlhttp.readyState == 4 && xmlhttp.status == 200)
{
// alert(changeQuery);
var Xoutput = null;
Xoutput = xmlhttp.responseText;
var regXFerr = new RegExp("ERROR","g");
if (Xoutput.match(regXFerr))
{alert(xmlhttp.responseText);}
else
{
// alert(xmlhttp.responseText);
var Xoutput = null;
Xoutput = xmlhttp.responseText;
var regXFerr = new RegExp("ERROR","g");
var regXFscs = new RegExp("SUCCESS","g");
if (Xoutput.match(regXFerr))
{alert(xmlhttp.responseText);}
if (Xoutput.match(regXFscs))
{alert("SUCCESS: calling " + monitor_phone);}
alert(xmlhttp.responseText);
hide_ingroup_info();
}
}
delete xmlhttp;
}
delete xmlhttp;
}
}
// function to display in-groups selected for a specific agent
function ingroup_info(agent_user,count)
{
var cursorheight = (document.REALTIMEform.cursorY.value - 0);
var newheight = (cursorheight + 10);
document.getElementById("agent_ingroup_display").style.top = newheight;
// alert(session_id + "|" + server_ip + "|" + monitor_phone + "|" + stage + "|" + user);
var xmlhttp=false;
/*@cc_on @*/
/*@if (@_jscript_version >= 5)
// JScript gives us Conditional compilation, we can cope with old IE versions.
// and security blocked creation of the objects.
try {
xmlhttp = new ActiveXObject("Msxml2.XMLHTTP");
} catch (e) {
try {
xmlhttp = new ActiveXObject("Microsoft.XMLHTTP");
} catch (E) {
xmlhttp = false;
}
}
@end @*/
if (!xmlhttp && typeof XMLHttpRequest!='undefined')
{
xmlhttp = new XMLHttpRequest();
}
if (xmlhttp)
{
var monitorQuery = "source=realtime&function=agent_ingroup_info&stage=change&user=" + user + "&pass=" + pass + "&agent_user=" + agent_user;
xmlhttp.open('POST', 'non_agent_api.php');
xmlhttp.setRequestHeader('Content-Type','application/x-www-form-urlencoded; charset=UTF-8');
xmlhttp.send(monitorQuery);
xmlhttp.onreadystatechange = function()
{
if (xmlhttp.readyState == 4 && xmlhttp.status == 200)
{
// alert(xmlhttp.responseText);
var Xoutput = null;
Xoutput = xmlhttp.responseText;
var regXFerr = new RegExp("ERROR","g");
if (Xoutput.match(regXFerr))
{alert(xmlhttp.responseText);}
else
{
document.getElementById("agent_ingroup_display").visibility = "visible";
document.getElementById("agent_ingroup_display").innerHTML = Xoutput;
}
}
}
delete xmlhttp;
}
}
// function to display in-groups selected for a specific agent
function hide_ingroup_info()
{
document.getElementById("agent_ingroup_display").visibility = "hidden";
document.getElementById("agent_ingroup_display").innerHTML = '';
}
</script>
<STYLE type="text/css">
@@ -504,9 +667,11 @@ echo "<TITLE>Real-Time Report: $group</TITLE></HEAD><BODY BGCOLOR=WHITE marginhe
echo "<TABLE CELLPADDING=4 CELLSPACING=0><TR><TD>";
echo "<FORM ACTION=\"$PHP_SELF\" METHOD=GET>\n";
echo "<FORM ACTION=\"$PHP_SELF\" METHOD=GET NAME=REALTIMEform ID=REALTIMEform>\n";
echo "<INPUT TYPE=HIDDEN NAME=RR VALUE=\"$RR\">\n";
echo "<INPUT TYPE=HIDDEN NAME=DB VALUE=\"$DB\">\n";
echo "<INPUT TYPE=HIDDEN NAME=cursorX ID=cursorX>\n";
echo "<INPUT TYPE=HIDDEN NAME=cursorY ID=cursorY>\n";
echo "<INPUT TYPE=HIDDEN NAME=adastats VALUE=\"$adastats\">\n";
echo "<INPUT TYPE=HIDDEN NAME=SIPmonitorLINK VALUE=\"$SIPmonitorLINK\">\n";
echo "<INPUT TYPE=HIDDEN NAME=IAXmonitorLINK VALUE=\"$IAXmonitorLINK\">\n";
@@ -519,11 +684,14 @@ echo "<INPUT TYPE=HIDDEN NAME=CALLSdisplay VALUE=\"$CALLSdisplay\">\n";
echo "<INPUT TYPE=HIDDEN NAME=PHONEdisplay VALUE=\"$PHONEdisplay\">\n";
echo "<INPUT TYPE=HIDDEN NAME=CUSTPHONEdisplay VALUE=\"$CUSTPHONEdisplay\">\n";
echo "Real-Time Report &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; \n";
echo "<span style=\"position:absolute;left:160px;top:27px;z-index:19;\" id=campaign_select_list>\n";
echo "<span style=\"position:absolute;left:160px;top:27px;z-index:19;\" id=campaign_select_list>\n";
echo "<TABLE WIDTH=250 CELLPADDING=0 CELLSPACING=0 BGCOLOR=\"#D9E6FE\"><TR><TD ALIGN=CENTER>\n";
echo "<a href=\"#\" onclick=\"openDiv('campaign_select_list');\">Choose Report Display Options</a>";
echo "</TD></TR></TABLE>\n";
echo "</span>\n";
echo "<span style=\"position:absolute;left:10px;top:120px;z-index:18;\" id=agent_ingroup_display>\n";
echo " &nbsp; ";
echo "</span>\n";
echo "<a href=\"$PHP_SELF?RR=4000$groupQS&DB=$DB&adastats=$adastats&SIPmonitorLINK=$SIPmonitorLINK&IAXmonitorLINK=$IAXmonitorLINK&usergroup=$usergroup&UGdisplay=$UGdisplay&UidORname=$UidORname&orderby=$orderby&SERVdisplay=$SERVdisplay&CALLSdisplay=$CALLSdisplay&PHONEdisplay=$PHONEdisplay&CUSTPHONEdisplay=$CUSTPHONEdisplay&with_inbound=$with_inbound&monitor_active=$monitor_active&monitor_phone=$monitor_phone\">STOP</a> | ";
echo "<a href=\"$PHP_SELF?RR=40$groupQS&DB=$DB&adastats=$adastats&SIPmonitorLINK=$SIPmonitorLINK&IAXmonitorLINK=$IAXmonitorLINK&usergroup=$usergroup&UGdisplay=$UGdisplay&UidORname=$UidORname&orderby=$orderby&SERVdisplay=$SERVdisplay&CALLSdisplay=$CALLSdisplay&PHONEdisplay=$PHONEdisplay&CUSTPHONEdisplay=$CUSTPHONEdisplay&with_inbound=$with_inbound&monitor_active=$monitor_active&monitor_phone=$monitor_phone\">SLOW</a> | ";
echo "<a href=\"$PHP_SELF?RR=4$groupQS&DB=$DB&adastats=$adastats&SIPmonitorLINK=$SIPmonitorLINK&IAXmonitorLINK=$IAXmonitorLINK&usergroup=$usergroup&UGdisplay=$UGdisplay&UidORname=$UidORname&orderby=$orderby&SERVdisplay=$SERVdisplay&CALLSdisplay=$CALLSdisplay&PHONEdisplay=$PHONEdisplay&CUSTPHONEdisplay=$CUSTPHONEdisplay&with_inbound=$with_inbound&monitor_active=$monitor_active&monitor_phone=$monitor_phone\">GO</a>";
@@ -1319,12 +1487,12 @@ $Aecho .= "VICIDIAL: Agents Time On Calls Campaign: $group_string $NO
$HDbegin = "+";
$HTbegin = "|";
$HDstation = "--------------+";
$HTstation = " STATION |";
$HDphone = "------------+";
$HTphone = " <a href=\"$PHP_SELF?$groupQS&RR=$RR&DB=$DB&adastats=$adastats&SIPmonitorLINK=$SIPmonitorLINK&IAXmonitorLINK=$IAXmonitorLINK&usergroup=$usergroup&UGdisplay=$UGdisplay&UidORname=$UidORname&orderby=$phoneord&SERVdisplay=$SERVdisplay&CALLSdisplay=$CALLSdisplay&PHONEdisplay=$PHONEdisplay&CUSTPHONEdisplay=$CUSTPHONEdisplay&with_inbound=$with_inbound&monitor_active=$monitor_active&monitor_phone=$monitor_phone\">PHONE</a> |";
$HDuser = "--------------------+";
$HTuser = " <a href=\"$PHP_SELF?$groupQS&RR=$RR&DB=$DB&adastats=$adastats&SIPmonitorLINK=$SIPmonitorLINK&IAXmonitorLINK=$IAXmonitorLINK&usergroup=$usergroup&UGdisplay=$UGdisplay&UidORname=$UidORname&orderby=$userord&SERVdisplay=$SERVdisplay&CALLSdisplay=$CALLSdisplay&PHONEdisplay=$PHONEdisplay&CUSTPHONEdisplay=$CUSTPHONEdisplay&with_inbound=$with_inbound&monitor_active=$monitor_active&monitor_phone=$monitor_phone\">USER</a> |";
$HDstation = "----------------+";
$HTstation = " STATION |";
$HDphone = "-------------+";
$HTphone = " <a href=\"$PHP_SELF?$groupQS&RR=$RR&DB=$DB&adastats=$adastats&SIPmonitorLINK=$SIPmonitorLINK&IAXmonitorLINK=$IAXmonitorLINK&usergroup=$usergroup&UGdisplay=$UGdisplay&UidORname=$UidORname&orderby=$phoneord&SERVdisplay=$SERVdisplay&CALLSdisplay=$CALLSdisplay&PHONEdisplay=$PHONEdisplay&CUSTPHONEdisplay=$CUSTPHONEdisplay&with_inbound=$with_inbound&monitor_active=$monitor_active&monitor_phone=$monitor_phone\">PHONE</a> |";
$HDuser = "------------------------+";
$HTuser = " <a href=\"$PHP_SELF?$groupQS&RR=$RR&DB=$DB&adastats=$adastats&SIPmonitorLINK=$SIPmonitorLINK&IAXmonitorLINK=$IAXmonitorLINK&usergroup=$usergroup&UGdisplay=$UGdisplay&UidORname=$UidORname&orderby=$userord&SERVdisplay=$SERVdisplay&CALLSdisplay=$CALLSdisplay&PHONEdisplay=$PHONEdisplay&CUSTPHONEdisplay=$CUSTPHONEdisplay&with_inbound=$with_inbound&monitor_active=$monitor_active&monitor_phone=$monitor_phone\">USER</a> INFO |";
$HDusergroup = "--------------+";
$HTusergroup = " <a href=\"$PHP_SELF?$groupQS&RR=$RR&DB=$DB&adastats=$adastats&SIPmonitorLINK=$SIPmonitorLINK&IAXmonitorLINK=$IAXmonitorLINK&usergroup=$usergroup&UGdisplay=$UGdisplay&UidORname=$UidORname&orderby=$groupord&SERVdisplay=$SERVdisplay&CALLSdisplay=$CALLSdisplay&PHONEdisplay=$PHONEdisplay&CUSTPHONEdisplay=$CUSTPHONEdisplay&with_inbound=$with_inbound&monitor_active=$monitor_active&monitor_phone=$monitor_phone\">USER GROUP</a> |";
$HDsessionid = "------------------+";
@@ -1333,8 +1501,8 @@ $HDbarge = "-------+";
$HTbarge = " BARGE |";
$HDstatus = "----------+";
$HTstatus = " STATUS |";
$HDcustphone = "------------+";
$HTcustphone = " CUST PHONE |";
$HDcustphone = "-------------+";
$HTcustphone = " CUST PHONE |";
$HDserver_ip = "-----------------+";
$HTserver_ip = " SERVER IP |";
$HDcall_server_ip = "-----------------+";
@@ -1510,6 +1678,12 @@ $calls_to_list = mysql_num_rows($rslt);
$dialplan = eregi_replace('Zap/',"",$Aextension[$i]);
$exten = "extension='$dialplan'";
}
if (eregi('DAHDI/',$Aextension[$i]))
{
$protocol = 'Zap';
$dialplan = eregi_replace('DAHDI/',"",$Aextension[$i]);
$exten = "extension='$dialplan'";
}
$stmt="select login from phones where server_ip='$Aserver_ip[$i]' and $exten and protocol='$protocol';";
$rslt=mysql_query($stmt, $link);
@@ -1554,7 +1728,7 @@ $calls_to_list = mysql_num_rows($rslt);
$phone_split = explode("-----",$Alogin[$j]);
$i = $phone_split[1];
if (eregi("READY|PAUSED",$Astatus[$i]))
if (eregi("READY|PAUSED",$Astatus[$i]))
{
$Acall_time[$i]=$Astate_change[$i];
@@ -1565,23 +1739,23 @@ $calls_to_list = mysql_num_rows($rslt);
$status = ' DISPO';
}
}
if ($non_latin < 1)
if ($non_latin < 1)
{
$extension = eregi_replace('Local/',"",$Aextension[$i]);
$extension = sprintf("%-12s", $extension);
while(strlen($extension)>12) {$extension = substr("$extension", 0, -1);}
$extension = sprintf("%-14s", $extension);
while(strlen($extension)>14) {$extension = substr("$extension", 0, -1);}
}
else
else
{
$extension = eregi_replace('Local/',"",$Aextension[$i]);
$extension = sprintf("%-48s", $extension);
while(mb_strlen($extension, 'utf-8')>12) {$extension = mb_substr("$extension", 0, -1,'utf8');}
while(mb_strlen($extension, 'utf-8')>14) {$extension = mb_substr("$extension", 0, -1,'utf8');}
}
$phone = sprintf("%-10s", $phone_split[0]);
$custphone = sprintf("%-10s", $custphone);
$phone = sprintf("%-12s", $phone_split[0]);
$custphone = sprintf("%-11s", $custphone);
$Luser = $Auser[$i];
$user = sprintf("%-18s", $Auser[$i]);
$user = sprintf("%-20s", $Auser[$i]);
$Lsessionid = $Asessionid[$i];
$sessionid = sprintf("%-9s", $Asessionid[$i]);
$Lstatus = $Astatus[$i];
@@ -1637,12 +1811,12 @@ $calls_to_list = mysql_num_rows($rslt);
if ($UGdisplay > 0)
{
if ($non_latin < 1)
if ($non_latin < 1)
{
$user_group = sprintf("%-12s", $Auser_group[$i]);
while(strlen($user_group)>12) {$user_group = substr("$user_group", 0, -1);}
}
else
else
{
$user_group = sprintf("%-40s", $Auser_group[$i]);
while(mb_strlen($user_group, 'utf-8')>12) {$user_group = mb_substr("$user_group", 0, -1,'utf8');}
@@ -1650,15 +1824,15 @@ $calls_to_list = mysql_num_rows($rslt);
}
if ($UidORname > 0)
{
if ($non_latin < 1)
if ($non_latin < 1)
{
$user = sprintf("%-18s", $Afull_name[$i]);
while(strlen($user)>18) {$user = substr("$user", 0, -1);}
$user = sprintf("%-20s", $Afull_name[$i]);
while(strlen($user)>20) {$user = substr("$user", 0, -1);}
}
else
else
{
$user = sprintf("%-40s", $Afull_name[$i]);
while(mb_strlen($user, 'utf-8')>18) {$user = mb_substr("$user", 0, -1,'utf8');}
$user = sprintf("%-60s", $Afull_name[$i]);
while(mb_strlen($user, 'utf-8')>20) {$user = mb_substr("$user", 0, -1,'utf8');}
}
}
if (!eregi("INCALL|QUEUE|PARK",$Astatus[$i]))
@@ -1757,7 +1931,7 @@ $calls_to_list = mysql_num_rows($rslt);
else {$SVD = "";}
if ($PHONEdisplay > 0) {$phoneD = "$G$phone$EG | ";}
else {$phoneD = "";}
else {$phoneD = " ";}
$vac_stage='';
$vac_campaign='';
@@ -1781,7 +1955,7 @@ $calls_to_list = mysql_num_rows($rslt);
$agentcount++;
$Aecho .= "| $G$extension$EG |$phoneD <a href=\"./user_status.php?user=$Luser\" target=\"_blank\">$G$user$EG</a> |$UGD $G$sessionid$EG$L$R | $G$status$EG $CM $pausecode| $CP$SVD$G$call_time_MS$EG | $G$campaign_id$EG | $G$calls_today$EG |$INGRP\n";
$Aecho .= "| $G$extension$EG |$phoneD<a href=\"./user_status.php?user=$Luser\" target=\"_blank\">$G$user$EG</a> <a href=\"javascript:ingroup_info('$Luser','$j');\">+</a> |$UGD $G$sessionid$EG$L$R | $G$status$EG $CM $pausecode| $CP$SVD$G$call_time_MS$EG | $G$campaign_id$EG | $G$calls_today$EG |$INGRP\n";
$j++;
}