Added Agent Events Push features
git-svn-id: svn://192.168.202.10@2764 3d104415-ff17-0410-8863-d5cf3c621b8a
This commit is contained in:
mattf
@@ -553,10 +553,11 @@
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# 170429-0851 - Added callback_display_days option
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# 170430-1005 - Added three_way_record_stop and hangup_xfer_record_start campaign options
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# 170513-1527 - Added debug logging of all alert boxes
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# 170531-0937 - Added Agent Events Push function
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#
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$version = '2.14-523c';
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$build = '170513-1527';
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$version = '2.14-524c';
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$build = '170531-0937';
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$mel=1; # Mysql Error Log enabled = 1
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$mysql_log_count=87;
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$one_mysql_log=0;
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@@ -655,7 +656,7 @@ if ($sl_ct > 0)
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#############################################
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##### START SYSTEM_SETTINGS LOOKUP #####
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$stmt = "SELECT use_non_latin,vdc_header_date_format,vdc_customer_date_format,vdc_header_phone_format,webroot_writable,timeclock_end_of_day,vtiger_url,enable_vtiger_integration,outbound_autodial_active,enable_second_webform,user_territories_active,static_agent_url,custom_fields_enabled,pllb_grouping_limit,qc_features_active,allow_emails,callback_time_24hour,enable_languages,language_method,meetme_enter_login_filename,meetme_enter_leave3way_filename,enable_third_webform,default_language,active_modules,allow_chats,chat_url,default_phone_code,agent_screen_colors,manual_auto_next,agent_xfer_park_3way,admin_web_directory,agent_script FROM system_settings;";
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$stmt = "SELECT use_non_latin,vdc_header_date_format,vdc_customer_date_format,vdc_header_phone_format,webroot_writable,timeclock_end_of_day,vtiger_url,enable_vtiger_integration,outbound_autodial_active,enable_second_webform,user_territories_active,static_agent_url,custom_fields_enabled,pllb_grouping_limit,qc_features_active,allow_emails,callback_time_24hour,enable_languages,language_method,meetme_enter_login_filename,meetme_enter_leave3way_filename,enable_third_webform,default_language,active_modules,allow_chats,chat_url,default_phone_code,agent_screen_colors,manual_auto_next,agent_xfer_park_3way,admin_web_directory,agent_script,agent_push_events,agent_push_url FROM system_settings;";
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$rslt=mysql_to_mysqli($stmt, $link);
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if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'01001',$VD_login,$server_ip,$session_name,$one_mysql_log);}
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if ($DB) {echo "$stmt\n";}
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@@ -695,6 +696,8 @@ if ($qm_conf_ct > 0)
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$SSagent_xfer_park_3way = $row[29];
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$admin_web_directory = $row[30];
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$SSagent_script = $row[31];
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$agent_push_events = $row[32];
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$agent_push_url = $row[33];
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}
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else
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{
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@@ -4527,6 +4530,12 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
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var three_way_record_stop='<?php echo $three_way_record_stop ?>';
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var hangup_xfer_record_start='<?php echo $hangup_xfer_record_start ?>';
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var hangup_both=0;
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var agent_push_events='<?php echo $agent_push_events ?>';
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var agent_push_url='<?php echo $agent_push_url ?>';
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var version='<?php echo $version ?>';
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var build='<?php echo $build ?>';
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var script_name='<?php echo $script_name ?>';
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var transfer_panel_open=0;
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var DiaLControl_auto_HTML = "<a href=\"#\" onclick=\"AutoDial_ReSume_PauSe('VDADready','','','','','','','YES');\"><img src=\"./images/<?php echo _QXZ("vdc_LB_paused.gif") ?>\" border=\"0\" alt=\"You are paused\" /></a>";
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var DiaLControl_auto_HTML_ready = "<a href=\"#\" onclick=\"AutoDial_ReSume_PauSe('VDADpause','','','','','','','YES');\"><img src=\"./images/<?php echo _QXZ("vdc_LB_active.gif") ?>\" border=\"0\" alt=\"You are active\" /></a>";
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var DiaLControl_auto_HTML_OFF = "<img src=\"./images/<?php echo _QXZ("vdc_LB_blank_OFF.gif") ?>\" border=\"0\" alt=\"pause button disabled\" />";
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@@ -4919,6 +4928,8 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
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// dialedcall_send_hangup();
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// }
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agent_events('3way_agent_leave', '');
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if( document.images ) { document.images['livecall'].src = image_livecall_OFF.src;}
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}
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@@ -5013,6 +5024,8 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
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if (SMDclick=='YES')
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{button_click_log = button_click_log + "" + SQLdate + "-----SendManualDial---" + taskFromConf + " " + agent_dialed_type + " " + manual_string + " " + three_way_call_cid + " " + threeway_cid + " " + dial_conf_exten + " " + sending_preset_name + " ";}
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agent_events('3way_start', agent_dialed_type + ' ' + manual_string);
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if (taskFromConf == 'YES')
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{
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// give extra time for custom fields to commit before consultative transfers
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@@ -5431,17 +5444,20 @@ function set_length(SLnumber,SLlength_goal,SLdirection)
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button_click_log = button_click_log + "" + SQLdate + "-----agent_disabled---" + AGLogiN + " " + vicidial_agent_disable + "|";
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showDiv('AgenTDisablEBoX');
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refresh_interval = 7300000;
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agent_events('session_disabled', 'LIVE_AGENT');
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}
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if ( (AGLogiN == 'DEAD_EXTERNAL') && ( (vicidial_agent_disable == 'EXTERNAL') || (vicidial_agent_disable == 'ALL') ) )
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{
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button_click_log = button_click_log + "" + SQLdate + "-----agent_disabled---" + AGLogiN + " " + vicidial_agent_disable + "|";
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showDiv('AgenTDisablEBoX');
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refresh_interval = 7300000;
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agent_events('session_disabled', 'DEAD_EXTERNAL');
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}
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if ( (AGLogiN == 'TIME_SYNC') && (vicidial_agent_disable == 'ALL') )
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{
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button_click_log = button_click_log + "" + SQLdate + "-----system_disabled---" + AGLogiN + " " + vicidial_agent_disable + "|";
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showDiv('SysteMDisablEBoX');
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agent_events('time_sync', '');
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}
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if (AGLogiN == 'SHIFT_LOGOUT')
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{
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@@ -5830,12 +5846,14 @@ function set_length(SLnumber,SLlength_goal,SLdirection)
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{
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if (CheckDEADcallON < 1)
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{
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agent_events('call_dead', LasTCID);
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if( document.images )
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{ document.images['livecall'].src = image_livecall_DEAD.src;}
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CheckDEADcallON=1;
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CheckDEADcallCOUNT++;
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customer_sec = VD_live_call_secondS;
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button_click_log = button_click_log + "" + SQLdate + "-----dead_call---" + customer_sec + " " + lastcustchannel + " " + lastcustserverip + " " + CalLCID + "|";
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button_click_log = button_click_log + "" + SQLdate + "-----dead_call---" + customer_sec + " " + lastcustchannel + " " + lastcustserverip + " " + LasTCID + "|";
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if ( (xfer_in_call > 0) && (customer_3way_hangup_logging=='ENABLED') )
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{
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@@ -5852,12 +5870,14 @@ function set_length(SLnumber,SLlength_goal,SLdirection)
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{
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if (CheckDEADcallON < 1)
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{
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agent_events('call_dead', LasTCID);
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if( document.images )
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{ document.images['livecall'].src = image_livechat_DEAD.src;}
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CheckDEADcallON=1;
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CheckDEADcallCOUNT++;
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customer_sec = VD_live_call_secondS;
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button_click_log = button_click_log + "" + SQLdate + "-----dead_call---" + customer_sec + " " + lastcustchannel + " " + lastcustserverip + " " + CalLCID + "|";
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button_click_log = button_click_log + "" + SQLdate + "-----dead_call---" + customer_sec + " " + lastcustchannel + " " + lastcustserverip + " " + LasTCID + "|";
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}
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}
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if (InGroupChange > 0)
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@@ -6302,6 +6322,7 @@ function set_length(SLnumber,SLlength_goal,SLdirection)
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{redirectvalue = lastcustchannel}
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if ( (taskvar == 'XfeRBLIND') || (taskvar == 'XfeRVMAIL') )
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{
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var temp_blind_dialstring='';
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if (tasklockedquick > 0)
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{document.vicidial_form.xfernumber.value = quick_transfer_button_orig;}
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var queryCID = "XBvdcW" + epoch_sec + user_abb;
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@@ -6349,6 +6370,7 @@ function set_length(SLnumber,SLlength_goal,SLdirection)
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{
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var blindxferdialstring = campaign_am_message_exten + '*' + campaign + '*' + document.vicidial_form.phone_code.value + '*' + document.vicidial_form.phone_number.value + '*' + document.vicidial_form.lead_id.value;
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no_delete_VDAC=1;
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temp_blind_dialstring = 'vmail';
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}
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if (blindxferdialstring.length<'1')
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{
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@@ -6360,6 +6382,10 @@ function set_length(SLnumber,SLlength_goal,SLdirection)
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else
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{
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xferredirect_query = "server_ip=" + server_ip + "&session_name=" + session_name + "&user=" + user + "&pass=" + pass + "&ACTION=RedirectVD&format=text&channel=" + redirectvalue + "&call_server_ip=" + redirectserverip + "&queryCID=" + queryCID + "&exten=" + blindxferdialstring + "&ext_context=" + blindxfercontext + "&ext_priority=1&auto_dial_level=" + auto_dial_level + "&campaign=" + campaign + "&uniqueid=" + document.vicidial_form.uniqueid.value + "&lead_id=" + document.vicidial_form.lead_id.value + "&secondS=" + VD_live_call_secondS + "&session_id=" + session_id + "&nodeletevdac=" + no_delete_VDAC + "&preset_name=" + document.vicidial_form.xfername.value + "&CalLCID=" + CalLCID + "&customerparked=" + customerparked;
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if (temp_blind_dialstring != 'vmail')
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{temp_blind_dialstring = blindxferdialstring;}
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agent_events('transfer_blind', temp_blind_dialstring);
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}
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}
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if (taskvar == 'XfeRINTERNAL')
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@@ -6389,18 +6415,24 @@ function set_length(SLnumber,SLlength_goal,SLdirection)
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xferredirect_query = "server_ip=" + server_ip + "&session_name=" + session_name + "&user=" + user + "&pass=" + pass + "&ACTION=RedirectVD&format=text&channel=" + redirectvalue + "&call_server_ip=" + redirectserverip + "&queryCID=" + queryCID + "&exten=" + redirectdestination + "&ext_context=" + ext_context + "&ext_priority=1&auto_dial_level=" + auto_dial_level + "&campaign=" + campaign + "&uniqueid=" + document.vicidial_form.uniqueid.value + "&lead_id=" + document.vicidial_form.lead_id.value + "&secondS=" + VD_live_call_secondS + "&session_id=" + session_id + "&CalLCID=" + CalLCID + "&customerparked=" + customerparked;
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agent_events('transfer_local_closer', XfeR_GrouP);
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}
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if (taskvar == 'XfeR')
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{
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var queryCID = "LRvdcW" + epoch_sec + user_abb;
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var redirectdestination = document.vicidial_form.extension_xfer.value;
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xferredirect_query = "server_ip=" + server_ip + "&session_name=" + session_name + "&user=" + user + "&pass=" + pass + "&ACTION=RedirectName&format=text&channel=" + redirectvalue + "&call_server_ip=" + redirectserverip + "&queryCID=" + queryCID + "&extenName=" + redirectdestination + "&ext_context=" + ext_context + "&ext_priority=1" + "&session_id=" + session_id + "&CalLCID=" + CalLCID + "&customerparked=" + customerparked;
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agent_events('transfer_blind', redirectdestination);
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}
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if (taskvar == 'VMAIL')
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{
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var queryCID = "LVvdcW" + epoch_sec + user_abb;
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var redirectdestination = document.vicidial_form.extension_xfer.value;
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xferredirect_query = "server_ip=" + server_ip + "&session_name=" + session_name + "&user=" + user + "&pass=" + pass + "&ACTION=RedirectNameVmail&format=text&channel=" + redirectvalue + "&call_server_ip=" + redirectserverip + "&queryCID=" + queryCID + "&exten=" + voicemail_dump_exten + "&extenName=" + redirectdestination + "&ext_context=" + ext_context + "&ext_priority=1" + "&session_id=" + session_id + "&CalLCID=" + CalLCID + "&customerparked=" + customerparked;
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agent_events('transfer_vmail', redirectdestination);
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}
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if (taskvar == 'ENTRY')
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{
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@@ -6454,6 +6486,8 @@ function set_length(SLnumber,SLlength_goal,SLdirection)
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}
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customerparked=1;
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customerparkedcounter=0;
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agent_events('park_started', '');
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}
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if (taskvar == 'FROMParK')
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{
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@@ -6481,6 +6515,8 @@ function set_length(SLnumber,SLlength_goal,SLdirection)
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}
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customerparked=0;
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customerparkedcounter=0;
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agent_events('park_retrieved', '');
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}
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if (taskvar == 'ParKivr')
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{
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@@ -6502,6 +6538,8 @@ function set_length(SLnumber,SLlength_goal,SLdirection)
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}
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customerparked=1;
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customerparkedcounter=0;
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agent_events('park_ivr_started', '');
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}
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if (taskvar == 'FROMParKivr')
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{
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@@ -6529,6 +6567,8 @@ function set_length(SLnumber,SLlength_goal,SLdirection)
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}
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customerparked=0;
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customerparkedcounter=0;
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agent_events('park_ivr_retrieved', '');
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}
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if (taskvar == 'ParKXfeR')
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@@ -7207,6 +7247,10 @@ function set_length(SLnumber,SLlength_goal,SLdirection)
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var ABtop='50px';
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var ABleft='5px';
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}
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else
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{
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agent_events('agent_alert', temp_message);
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}
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document.getElementById("AlertBox").style.top = ABtop;
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document.getElementById("AlertBox").style.left = ABleft;
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@@ -7380,6 +7424,8 @@ function set_length(SLnumber,SLlength_goal,SLdirection)
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}
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showDiv('NeWManuaLDiaLBox');
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agent_events('manual_dial_open', '');
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document.vicidial_form.search_phone_number.value='';
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document.vicidial_form.search_lead_id.value='';
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document.vicidial_form.search_vendor_lead_code.value='';
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@@ -8230,6 +8276,8 @@ function set_length(SLnumber,SLlength_goal,SLdirection)
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xferchannellive=1;
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XDcheck = '';
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agent_events('3way_answered', '');
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}
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}
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else
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@@ -8253,7 +8301,6 @@ function set_length(SLnumber,SLlength_goal,SLdirection)
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else
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{
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custchannellive=1;
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document.vicidial_form.uniqueid.value = MDlookResponse_array[0];
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document.getElementById("callchannel").innerHTML = MDlookResponse_array[1];
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lastcustchannel = MDlookResponse_array[1];
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@@ -8372,6 +8419,8 @@ function set_length(SLnumber,SLlength_goal,SLdirection)
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DialLog("start");
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custchannellive=1;
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agent_events('call_answered', CIDcheck);
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}
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}
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}
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@@ -8721,6 +8770,8 @@ function set_length(SLnumber,SLlength_goal,SLdirection)
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var man_status = "<?php echo _QXZ("Waiting for Ring..."); ?>";
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}
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agent_events('call_dialed', mdnPhonENumbeR + " " + agent_dialed_type);
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var xmlhttp=false;
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/*@cc_on @*/
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/*@if (@_jscript_version >= 5)
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@@ -9712,6 +9763,7 @@ function set_length(SLnumber,SLlength_goal,SLdirection)
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else
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{VDRP_stage = 'READY';}
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}
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agent_events('state_ready', VDRP_stage);
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AutoDialReady = 1;
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AutoDialWaiting = 1;
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if (dial_method == "INBOUND_MAN")
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@@ -9728,6 +9780,7 @@ function set_length(SLnumber,SLlength_goal,SLdirection)
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else
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{
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VDRP_stage = 'PAUSED';
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agent_events('state_paused', VDRP_stage);
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VDRP_stage_seconds=0;
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AutoDialReady = 0;
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AutoDialWaiting = 0;
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@@ -9906,6 +9959,7 @@ function set_length(SLnumber,SLlength_goal,SLdirection)
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{
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new_script_content = xmlhttp.responseText;
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document.getElementById(script_span).innerHTML = new_script_content;
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agent_events('call_script', script_span);
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}
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}
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delete xmlhttp;
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@@ -10138,6 +10192,8 @@ function set_length(SLnumber,SLlength_goal,SLdirection)
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document.vicidial_form.SecondS.value = 0;
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document.getElementById("SecondSDISP").innerHTML = '0';
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agent_events('call_answered', CalLCID);
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if (uniqueid_status_display=='ENABLED')
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{custom_call_id = " Call ID " + VDIC_data_VDAC[1];}
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if (uniqueid_status_display=='ENABLED_PREFIX')
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@@ -10740,8 +10796,7 @@ function set_length(SLnumber,SLlength_goal,SLdirection)
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xmlhttprequestcheckother = new XMLHttpRequest();
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}
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if (xmlhttprequestcheckother)
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{
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{
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checkVDAI_query = "server_ip=" + server_ip + "&session_name=" + session_name + "&user=" + user + "&pass=" + pass + "&orig_pass=" + orig_pass + "&campaign=" + campaign + "&ACTION=VDADcheckINCOMINGother" + "&agent_log_id=" + agent_log_id + "&phone_login=" + phone_login + "&agent_email=" + LOGemail + "&conf_exten=" + session_id + "&camp_script=" + campaign_script + '' + "&in_script=" + CalL_ScripT_id + "&customer_server_ip=" + lastcustserverip + "&exten=" + extension + "&original_phone_login=" + original_phone_login + "&phone_pass=" + phone_pass;
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if (!manual_chat_override)
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@@ -11438,9 +11493,10 @@ function set_length(SLnumber,SLlength_goal,SLdirection)
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var dial_display_number = phone_number_format(callnum);
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alert(" <?php echo _QXZ("Incoming:"); ?> " + dial_display_number + "\n <?php echo _QXZ("Group"); ?>- " + VDIC_data_VDIG[1] + " " + VDIC_fronter);
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}
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agent_events('other_answered', CalL_AutO_LauncH);
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}
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xmlhttprequestcheckother = undefined;
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delete xmlhttprequestcheckother;
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xmlhttprequestcheckother = undefined;
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delete xmlhttprequestcheckother;
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}
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}
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}
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@@ -11974,6 +12030,7 @@ function set_length(SLnumber,SLlength_goal,SLdirection)
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// alert(xmlhttp.responseText);
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// }
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agent_events('agent_hangup', '');
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}
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}
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process_post_hangup=1;
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@@ -12236,6 +12293,8 @@ function set_length(SLnumber,SLlength_goal,SLdirection)
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Nactiveext = null;
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Nactiveext = xmlhttp.responseText;
|
||||
// alert(xmlhttp.responseText);
|
||||
|
||||
agent_events('3way_agent_hangup', '');
|
||||
}
|
||||
}
|
||||
process_post_hangup=1;
|
||||
@@ -12575,6 +12634,8 @@ function set_length(SLnumber,SLlength_goal,SLdirection)
|
||||
|
||||
PauseCode_HTML = PauseCode_HTML + "</span></font></td></tr></table><br /><br />" + Go_BacK_LinK;
|
||||
document.getElementById("PauseCodeSelectContent").innerHTML = PauseCode_HTML;
|
||||
|
||||
agent_events('pause_code_open', '');
|
||||
}
|
||||
}
|
||||
if (focus_blur_enabled==1)
|
||||
@@ -12628,6 +12689,7 @@ function set_length(SLnumber,SLlength_goal,SLdirection)
|
||||
showDiv('SearcHForMDisplaYBox');
|
||||
if ( (VD_live_customer_call!=1) || (inOUT=='OUT') )
|
||||
{WaitingForNextStep=1;}
|
||||
agent_events('lead_search_open', '');
|
||||
}
|
||||
}
|
||||
|
||||
@@ -12640,6 +12702,7 @@ function set_length(SLnumber,SLlength_goal,SLdirection)
|
||||
{button_click_log = button_click_log + "" + SQLdate + "-----generate_contacts_search---|";}
|
||||
HidEGenDerPulldown();
|
||||
showDiv('SearcHContactsDisplaYBox');
|
||||
agent_events('contact_search_open', '');
|
||||
}
|
||||
|
||||
|
||||
@@ -12937,6 +13000,8 @@ function set_length(SLnumber,SLlength_goal,SLdirection)
|
||||
}
|
||||
|
||||
showDiv('CallBackSelectBox');
|
||||
|
||||
agent_events('callback_select_open', '');
|
||||
}
|
||||
else
|
||||
{
|
||||
@@ -12990,6 +13055,8 @@ function set_length(SLnumber,SLlength_goal,SLdirection)
|
||||
SendURLs(dispo_urls,"dispo");
|
||||
}
|
||||
waiting_on_dispo=0;
|
||||
|
||||
agent_events('dispo_set', DispoChoice);
|
||||
}
|
||||
}
|
||||
delete xmlhttp;
|
||||
@@ -13634,6 +13701,8 @@ function set_length(SLnumber,SLlength_goal,SLdirection)
|
||||
{
|
||||
showDiv('CustomerGoneBox');
|
||||
|
||||
agent_events('customer_gone', '');
|
||||
|
||||
document.getElementById("callchannel").innerHTML = '';
|
||||
document.vicidial_form.callserverip.value = '';
|
||||
document.getElementById("CustomerGoneChanneL").innerHTML = lastcustchannel;
|
||||
@@ -13661,6 +13730,7 @@ function set_length(SLnumber,SLlength_goal,SLdirection)
|
||||
function NoneInSession()
|
||||
{
|
||||
showDiv('NoneInSessionBox');
|
||||
agent_events('none_in_session', '');
|
||||
document.getElementById("NoneInSessionID").innerHTML = session_id;
|
||||
WaitingForNextStep=1;
|
||||
}
|
||||
@@ -14206,6 +14276,8 @@ function set_length(SLnumber,SLlength_goal,SLdirection)
|
||||
}
|
||||
else
|
||||
{
|
||||
agent_events('logged_out', tempreason);
|
||||
|
||||
document.getElementById("LogouTProcess").innerHTML = "<br /><br /><font class=\"loading_text\"><?php echo _QXZ("LOGOUT PROCESSING..."); ?></font><br /><br /> <img src=\"./images/<?php echo _QXZ("agent_loading_animation.gif"); ?>\" height=\"206px\" width=\"206px\" alt=\"<?php echo _QXZ("LOGOUT PROCESSING..."); ?>\" />";
|
||||
// document.getElementById("LogouTProcess").innerHTML = "<?php echo _QXZ("LOGOUT PROCESSING..."); ?>";
|
||||
var xmlhttp=false;
|
||||
@@ -15976,6 +16048,90 @@ function phone_number_format(formatphone) {
|
||||
}
|
||||
|
||||
|
||||
// ################################################################################
|
||||
// Run the Agent Push Events process
|
||||
function agent_events(event_type,event_msg)
|
||||
{
|
||||
if ( (agent_push_events > 0) && (agent_push_url.length > 10) )
|
||||
{
|
||||
button_click_log = button_click_log + "" + SQLdate + "-----AgentEvent---" + event_type + "|";
|
||||
// if (event_type == 'logged_out')
|
||||
// {check_for_conf_calls(session_id, '0');}
|
||||
var xmlhttp=false;
|
||||
/*@cc_on @*/
|
||||
/*@if (@_jscript_version >= 5)
|
||||
// JScript gives us Conditional compilation, we can cope with old IE versions.
|
||||
// and security blocked creation of the objects.
|
||||
try {
|
||||
xmlhttp = new ActiveXObject("Msxml2.XMLHTTP");
|
||||
} catch (e) {
|
||||
try {
|
||||
xmlhttp = new ActiveXObject("Microsoft.XMLHTTP");
|
||||
} catch (E) {
|
||||
xmlhttp = false;
|
||||
}
|
||||
}
|
||||
@end @*/
|
||||
if (!xmlhttp && typeof XMLHttpRequest!='undefined')
|
||||
{
|
||||
xmlhttp = new XMLHttpRequest();
|
||||
}
|
||||
if (xmlhttp)
|
||||
{
|
||||
var RGnl = new RegExp("[\\r]\\n","g");
|
||||
var RGtab = new RegExp("\t","g");
|
||||
var RGplus = new RegExp(" |\\t|\\n","g");
|
||||
var regWF = new RegExp("\\`|\\:|\\;|\\#|\\\"|\\{|\\}|\\^|\\$|\\r|\\t|\\n|","ig");
|
||||
|
||||
var temp_agent_push_url = agent_push_url;
|
||||
var SCuser = user;
|
||||
var SCevent = event_type;
|
||||
var SCmessage = event_msg;
|
||||
var SClead_id = document.vicidial_form.lead_id.value;
|
||||
var SCepoch = UnixTime;
|
||||
var SCagent_log_id = agent_log_id;
|
||||
SCuser = SCuser.replace(RGplus,'+');
|
||||
SCevent = SCevent.replace(RGplus,'+');
|
||||
SCmessage = SCmessage.replace(RGplus,'+');
|
||||
SClead_id = SClead_id.replace(RGplus,'+');
|
||||
var RGuser = new RegExp("--A--user--B--","g");
|
||||
var RGevent = new RegExp("--A--event--B--","g");
|
||||
var RGmessage = new RegExp("--A--message--B--","g");
|
||||
var RGlead_id = new RegExp("--A--lead_id--B--","g");
|
||||
var RGepoch = new RegExp("--A--epoch--B--","g");
|
||||
var RGagent_log_id = new RegExp("--A--agent_log_id--B--","g");
|
||||
temp_agent_push_url = temp_agent_push_url.replace(RGuser, SCuser);
|
||||
temp_agent_push_url = temp_agent_push_url.replace(RGevent, SCevent);
|
||||
temp_agent_push_url = temp_agent_push_url.replace(RGmessage, SCmessage);
|
||||
temp_agent_push_url = temp_agent_push_url.replace(RGlead_id, SClead_id);
|
||||
temp_agent_push_url = temp_agent_push_url.replace(RGepoch, SCepoch);
|
||||
temp_agent_push_url = temp_agent_push_url.replace(RGagent_log_id, SCagent_log_id);
|
||||
temp_agent_push_url = temp_agent_push_url.replace(RGplus, '+');
|
||||
temp_agent_push_url = temp_agent_push_url.replace(RGnl, '+');
|
||||
temp_agent_push_url = temp_agent_push_url.replace(RGtab, '+');
|
||||
temp_agent_push_url = temp_agent_push_url.replace(regWF, '');
|
||||
|
||||
var URL_array = temp_agent_push_url.split('?');
|
||||
var agent_push_script = URL_array[0];
|
||||
var agent_push_data = temp_agent_push_url.split(/\?(.+)/)[1];
|
||||
|
||||
xmlhttp.open('POST', agent_push_script);
|
||||
xmlhttp.setRequestHeader('Content-Type','application/x-www-form-urlencoded; charset=UTF-8');
|
||||
xmlhttp.send(agent_push_data);
|
||||
xmlhttp.onreadystatechange = function()
|
||||
{
|
||||
if (xmlhttp.readyState == 4 && xmlhttp.status == 200)
|
||||
{
|
||||
// alert(xmlhttp.responseText);
|
||||
document.getElementById("debugbottomspan").innerHTML = "AGENT EVENT " + xmlhttp.responseText + "| URL: " + agent_push_script + "| DATA: " + agent_push_data;
|
||||
}
|
||||
}
|
||||
delete xmlhttp;
|
||||
}
|
||||
}
|
||||
}
|
||||
|
||||
|
||||
// ################################################################################
|
||||
// Refresh the FORM content
|
||||
function FormContentsLoad(FRMrefresh)
|
||||
@@ -16110,7 +16266,8 @@ function phone_number_format(formatphone) {
|
||||
else
|
||||
{
|
||||
HidEGenDerPulldown();
|
||||
showDiv('CloserSelectBox')
|
||||
showDiv('CloserSelectBox');
|
||||
agent_events('ingroup_screen_open', '');
|
||||
}
|
||||
}
|
||||
}
|
||||
@@ -16137,7 +16294,8 @@ function phone_number_format(formatphone) {
|
||||
}
|
||||
if (move_on == 1)
|
||||
{
|
||||
showDiv('TerritorySelectBox')
|
||||
showDiv('TerritorySelectBox');
|
||||
agent_events('territory_screen_open', '');
|
||||
}
|
||||
}
|
||||
|
||||
@@ -16611,6 +16769,7 @@ function phone_number_format(formatphone) {
|
||||
CloserSelectContent_create();
|
||||
if (VU_agent_choose_ingroups_DV == "MGRLOCK")
|
||||
{VU_agent_choose_ingroups_skip_count = mrglock_ig_select_ct;}
|
||||
agent_events('ingroup_screen_open', '');
|
||||
}
|
||||
else
|
||||
{
|
||||
@@ -16632,6 +16791,7 @@ function phone_number_format(formatphone) {
|
||||
TerritorySelectContent_create();
|
||||
if (agent_select_territories == "MGRLOCK")
|
||||
{agent_select_territories_skip_count=4;}
|
||||
agent_events('territory_screen_open', '');
|
||||
}
|
||||
else
|
||||
{
|
||||
@@ -16742,6 +16902,7 @@ function phone_number_format(formatphone) {
|
||||
// alert("IFRAME submitting!");
|
||||
customsubmit_trigger=1;
|
||||
}
|
||||
agent_events('dispo_screen_open', '');
|
||||
}
|
||||
// trigger custom form submit if standard form has already been submitted or 3 seconds have gone by
|
||||
if (customsubmit_trigger > 0)
|
||||
@@ -17054,6 +17215,7 @@ function phone_number_format(formatphone) {
|
||||
{
|
||||
document.getElementById("blind_monitor_alert_span_contents").innerHTML = blind_monitor_message;
|
||||
showDiv('blind_monitor_alert_span');
|
||||
agent_events('blind_monitor_alert', '');
|
||||
}
|
||||
if ( (blind_monitor_filename.length > 0) && ( (blind_monitor_warning=='AUDIO') || (blind_monitor_warning=='ALERT_AUDIO')|| (blind_monitor_warning=='NOTICE_AUDIO') || (blind_monitor_warning=='ALL') ) )
|
||||
{
|
||||
@@ -17334,11 +17496,17 @@ function phone_number_format(formatphone) {
|
||||
if (check_n==2)
|
||||
{
|
||||
hideDiv('LoadingBox');
|
||||
agent_events('logged_in', session_id + ' ' + server_ip + ' ' + version + ' ' + build + ' ' + script_name);
|
||||
if (deactivated_old_session > 0)
|
||||
{agent_events('session_disabled', '');}
|
||||
|
||||
if (invalid_opener > 0)
|
||||
{
|
||||
refresh_interval = 7300000;
|
||||
logout_stop_timeouts = 1;
|
||||
showDiv('InvalidOpenerSpan');
|
||||
|
||||
agent_events('login_invalid', '<?php echo _QXZ("This agent screen was not opened properly."); ?>');
|
||||
}
|
||||
}
|
||||
}
|
||||
@@ -17528,6 +17696,9 @@ function phone_number_format(formatphone) {
|
||||
{document.getElementById("QuickXfer").innerHTML = "<img src=\"./images/<?php echo _QXZ("vdc_LB_quickxfer_OFF.gif"); ?>\" border=\"0\" alt=\"QUICK TRANSFER\" />";}
|
||||
if (custom_3way_button_transfer_enabled > 0)
|
||||
{document.getElementById("CustomXfer").innerHTML = "<img src=\"./images/<?php echo _QXZ("vdc_LB_customxfer_OFF.gif"); ?>\" border=\"0\" alt=\"Custom Transfer\" />";}
|
||||
|
||||
agent_events('transfer_panel_open', '');
|
||||
transfer_panel_open=1;
|
||||
}
|
||||
else
|
||||
{
|
||||
@@ -17551,6 +17722,11 @@ function phone_number_format(formatphone) {
|
||||
document.getElementById("CustomXfer").innerHTML = "<a href=\"#\" onclick=\"custom_button_transfer();return false;\"><img src=\"./images/<?php echo _QXZ("vdc_LB_customxfer.gif"); ?>\" border=\"0\" alt=\"Custom Transfer\" /></a>";
|
||||
}
|
||||
}
|
||||
if (transfer_panel_open > 0)
|
||||
{
|
||||
agent_events('transfer_panel_closed', '');
|
||||
transfer_panel_open=0;
|
||||
}
|
||||
}
|
||||
if (three_way_call_cid == 'AGENT_CHOOSE')
|
||||
{
|
||||
|
||||
Reference in New Issue
Block a user