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Added new state override options for 24-Hour Call Count Limits

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Fix for vicidial.php issue with Dial In-Group calls with filter errors

git-svn-id: svn://192.168.202.10@3485 3d104415-ff17-0410-8863-d5cf3c621b8a
This commit is contained in:
mattf
2021-07-19 21:11:23 +00:00
parent 20b3cd475c
commit 1341c7f07e
7 changed files with 460 additions and 178 deletions
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agc_2-X/trunk/www/agc/vdc_db_query.php
+93 -15
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@@ -514,13 +514,14 @@
# 210705-1046 - Added User override for campaign manual_dial_filter setting
# 210713-1344 - Added call_limit_24hour feature support
# 210718-0936 - Fixes for 24-Hour Call Count Limits with standard Auto-Alt-Dialing
# 210719-1120 - Added new state override options for 24-Hour Call Count Limits
#
$version = '2.14-407';
$build = '210718-0936';
$version = '2.14-408';
$build = '210719-1120';
$php_script = 'vdc_db_query.php';
$mel=1; # Mysql Error Log enabled = 1
$mysql_log_count=863;
$mysql_log_count=865;
$one_mysql_log=0;
$DB=0;
$VD_login=0;
@@ -4238,7 +4239,7 @@ if ($ACTION == 'manDiaLnextCaLL')
}
### 24-Hour call count limit check ###
manual_tfhccl_check($lead_id, $agent_dialed_number, $phone_code, 0);
manual_tfhccl_check($lead_id, $agent_dialed_number, $phone_code, 0, $postal_code, $state, 'manDiaLnextCaLL');
}
#### END check for 24-hour call count limit ####
@@ -5929,7 +5930,7 @@ if ($ACTION == 'manDiaLonly')
}
### 24-Hour call count limit check ###
manual_tfhccl_check($lead_id, $phone_number, $phone_code, 0);
manual_tfhccl_check($lead_id, $phone_number, $phone_code, 0, $postal_code, $state, 'manDiaLonly');
}
#### END check for 24-hour call count limit ####
@@ -7881,7 +7882,7 @@ if ($stage == "end")
if ( (preg_match("/(NONE|MAIN)/i",$alt_dial)) and (preg_match("/(ALT_ONLY|ALT_AND_ADDR3|ALT_AND_EXTENDED)/i",$auto_alt_dial)) )
{
$alt_dial_skip=0;
$stmt="SELECT alt_phone,gmt_offset_now,state,vendor_lead_code,phone_code FROM vicidial_list where lead_id='$lead_id';";
$stmt="SELECT alt_phone,gmt_offset_now,state,vendor_lead_code,phone_code,postal_code,state FROM vicidial_list where lead_id='$lead_id';";
$rslt=mysql_to_mysqli($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00065',$user,$server_ip,$session_name,$one_mysql_log);}
if ($DB) {echo "$stmt\n";}
@@ -7895,6 +7896,8 @@ if ($stage == "end")
$state = $row[2];
$vendor_lead_code = $row[3];
$phone_code = $row[4];
$postal_code = $row[5];
$state = $row[6];
}
else {$alt_phone = '';}
if (strlen($alt_phone)>5)
@@ -7945,7 +7948,7 @@ if ($stage == "end")
if ($VD_alt_dnc_count < 1)
{
### 24-Hour call count limit check ###
$passed_24hour_call_count = manual_tfhccl_check($lead_id, $alt_phone, $phone_code, 1);
$passed_24hour_call_count = manual_tfhccl_check($lead_id, $alt_phone, $phone_code, 1, $postal_code, $state, 'manDiaLlogCaLL_end_ALT');
if ($passed_24hour_call_count > 0)
{
@@ -8038,7 +8041,7 @@ if ($stage == "end")
if ($VD_alt_dnc_count < 1)
{
### 24-Hour call count limit check ###
$passed_24hour_call_count = manual_tfhccl_check($lead_id, $address3, $phone_code, 1);
$passed_24hour_call_count = manual_tfhccl_check($lead_id, $address3, $phone_code, 1, $postal_code, $state, 'manDiaLlogCaLL_end_ADDR3');
if ($passed_24hour_call_count > 0)
{
@@ -8171,7 +8174,7 @@ if ($stage == "end")
if ($alt_dial_phones_count == $Xlast)
{$Xlast = 'LAST';}
### 24-Hour call count limit check ###
$passed_24hour_call_count = manual_tfhccl_check($lead_id, $VD_altdial_phone, $VD_altdial_phone_code, 1);
$passed_24hour_call_count = manual_tfhccl_check($lead_id, $VD_altdial_phone, $VD_altdial_phone_code, 1, $postal_code, $state, 'manDiaLlogCaLL_end_X');
if ($passed_24hour_call_count > 0)
{
@@ -20394,7 +20397,7 @@ function manual_dccl_check($temp_lead_id, $temp_no_hopper, $temp_dial_only)
##### 24-Hour call count limit check #####
function manual_tfhccl_check($temp_lead_id, $temp_phone_number, $temp_phone_code, $temp_TFHCCLalt)
function manual_tfhccl_check($temp_lead_id, $temp_phone_number, $temp_phone_code, $temp_TFHCCLalt, $temp_postcode, $temp_state, $temp_function)
{
global $SScall_limit_24hour, $call_limit_24hour_method, $call_limit_24hour_scope, $call_limit_24hour, $call_limit_24hour_override, $campaign, $user, $link, $NOW_TIME, $mel, $server_ip, $session_name, $one_mysql_log, $SSagent_debug_logging, $startMS, $ACTION, $php_script, $stage, $lead_id, $TFhourSTATE, $TFhourCOUNTRY;
@@ -20437,7 +20440,7 @@ function manual_tfhccl_check($temp_lead_id, $temp_phone_number, $temp_phone_code
{
$stmt="SELECT count(*) FROM vicidial_lead_24hour_calls where lead_id='$temp_lead_id' and (call_date >= NOW() - INTERVAL 1 DAY) $limit_scopeSQL;";
}
if ($DB) {echo " Doing 24-Hour Call Count Check: $temp_lead_id|$agent_dialed_number - $call_limit_24hour_method |$stmt|\n";}
if ($DB) {echo " Doing 24-Hour Call Count Check: $temp_lead_id|$agent_dialed_number - $call_limit_24hour_method |$temp_function|$stmt|\n";}
$rslt=mysql_to_mysqli($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00862',$user,$server_ip,$session_name,$one_mysql_log);}
$vlcamp_ct = mysqli_num_rows($rslt);
@@ -20448,11 +20451,15 @@ function manual_tfhccl_check($temp_lead_id, $temp_phone_number, $temp_phone_code
$TFhourCOUNT = $row[0];
}
$TEMPcall_limit_24hour = $call_limit_24hour;
tfh_log("Starting 24-Hour Call Count Check: $temp_lead_id|$agent_dialed_number($TFhourCOUNTRY,$TFhourSTATE,$TFhourCOUNT) - $call_limit_24hour_method - $call_limit_24hour_scope - $call_limit_24hour |$temp_TFHCCLalt|$temp_postcode|$temp_state|$temp_function|$stmt|");
if ( (!preg_match("/^DISABLED$/",$call_limit_24hour_override)) && (strlen($call_limit_24hour_override) > 0) )
{
$TEMP_TFhour_OR_entry='';
$TFH_OR_method='state_areacode';
$TFH_OR_postcode_field_match=0;
$TFH_OR_state_field_match=0;
$TFH_OR_postcode_state='';
$stmt = "SELECT container_entry FROM vicidial_settings_containers where container_id='$call_limit_24hour_override';";
$rslt=mysql_to_mysqli($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00863',$user,$server_ip,$session_name,$one_mysql_log);}
@@ -20478,8 +20485,38 @@ function manual_tfhccl_check($temp_lead_id, $temp_phone_number, $temp_phone_code
# define core settings
if (preg_match("/^method/i",$container_lines[$c]))
{
$container_lines[$c] = preg_replace("/method=>/i;",'',$container_lines[$c]);
#$container_lines[$c] = preg_replace("/method=>/i",'',$container_lines[$c]);
$TFH_OR_method = $container_lines[$c];
tfh_log("METHOD defined: $TFH_OR_method");
if ( (preg_match("/state$/",$TFH_OR_method)) and ($TFhourSTATE != $temp_state) )
{
$TFH_OR_state_field_match=1;
}
if ( (preg_match("/postcode/",$TFH_OR_method)) and (strlen($temp_postcode) > 0) )
{
if ($TFhourCOUNTRY == 'USA')
{
$temp_postcode = preg_replace("/\D/",'',$temp_postcode);
$temp_postcode = substr($temp_postcode,0,5);
}
if ($TFhourCOUNTRY == 'CAN')
{
$temp_postcode = preg_replace("/[^a-zA-Z0-9]/",'',$temp_postcode);
$temp_postcode = substr($temp_postcode,0,6);
}
$stmt = "SELECT state FROM vicidial_postal_codes where postal_code='$temp_postcode';";
$rslt=mysql_to_mysqli($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00864',$user,$server_ip,$session_name,$one_mysql_log);}
if ($DB) {echo "$stmt\n";}
$vpc_ct = mysqli_num_rows($rslt);
if ($vpc_ct > 0)
{
$row=mysqli_fetch_row($rslt);
$TFH_OR_postcode_state = $row[0];
$TFH_OR_postcode_field_match=1;
tfh_log("POSTCODE field state lookup: $temp_postcode|$TFH_OR_postcode_state");
}
}
}
else
{
@@ -20491,16 +20528,38 @@ function manual_tfhccl_check($temp_lead_id, $temp_phone_number, $temp_phone_code
if ($TFhourCOUNTRY == $TEMP_state_ARY[0])
{
$TEMP_state_ARY[2] = preg_replace("/\D/",'',$TEMP_state_ARY[2]);
if ( ($TFhourSTATE == $TEMP_state_ARY[1]) && (strlen($TEMP_state_ARY[2]) > 0) )
if ( ($TFhourSTATE == $TEMP_state_ARY[1]) and (strlen($TEMP_state_ARY[2]) > 0) )
{
if ($DB) {echo " 24-Hour Call Count State Override Triggered: $TEMPcall_limit_24hour|$container_lines[$c]\n";}
tfh_log("24-Hour Call Count State Override Triggered: $TEMPcall_limit_24hour|$container_lines[$c]");
$TEMPcall_limit_24hour = $TEMP_state_ARY[2];
}
if ( ($TFH_OR_postcode_state == $TEMP_state_ARY[1]) and (strlen($TEMP_state_ARY[2]) > 0) and ($TFH_OR_postcode_field_match > 0) )
{
if ($DB) {echo " 24-Hour Call Count State Override Triggered(postcode $TFH_OR_postcode_state): $TEMPcall_limit_24hour|$container_lines[$c]\n";}
if ($TEMP_state_ARY[2] < $TEMPcall_limit_24hour)
{
if ($DB) {echo " POSTCODE field override of override triggered: ($TEMP_state_ARY[2] < $TEMPcall_limit_24hour)\n";}
tfh_log("POSTCODE field override of override triggered: ($TEMPcall_limit_24hour < $TEMP_state_ARY[2])|");
$TEMPcall_limit_24hour = $TEMP_state_ARY[2];
}
}
if ( ($temp_state == $TEMP_state_ARY[1]) and (strlen($TEMP_state_ARY[2]) > 0) and ($TFH_OR_state_field_match > 0) )
{
if ($DB) {echo " 24-Hour Call Count State Override Triggered(state $temp_state): $TEMPcall_limit_24hour|$container_lines[$c]\n";}
if ($TEMP_state_ARY[2] < $TEMPcall_limit_24hour)
{
if ($DB) {echo " STATE field override of override triggered: ($TEMP_state_ARY[2] < $TEMPcall_limit_24hour)\n";}
tfh_log("STATE field override of override triggered: ($TEMPcall_limit_24hour < $TEMP_state_ARY[2])|");
$TEMPcall_limit_24hour = $TEMP_state_ARY[2];
}
}
}
}
}
}
if ($DBX) {echo " 24-Hour Call Count State Override DEBUG: |$container_lines[$c]|\n";}
tfh_log(" 24-Hour Call Count State Override DEBUG: |$container_lines[$c]");
$c++;
}
}
@@ -20508,14 +20567,23 @@ function manual_tfhccl_check($temp_lead_id, $temp_phone_number, $temp_phone_code
if ( ($TFhourCOUNT > 0) && ($TFhourCOUNT >= $TEMPcall_limit_24hour) )
{
tfh_log("24-Hour Call Count Over Limit: $temp_lead_id ($TFhourCOUNT >= $TEMPcall_limit_24hour)");
$passed_24hour_call_count=0;
if ($temp_TFHCCLalt < 1)
{
$stmt = "UPDATE vicidial_list SET called_since_last_reset='D' where lead_id='$temp_lead_id';";
$stmt = "UPDATE vicidial_list SET called_since_last_reset='D',user='$user' where lead_id='$temp_lead_id';";
if ($DB) {echo "$stmt\n";}
$rslt=mysql_to_mysqli($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00847',$user,$server_ip,$session_name,$one_mysql_log);}
$VLAEDaffected_rows = mysqli_affected_rows($link);
tfh_log("24-Hour Call Count Over Limit Lead Modify: $VLAEDaffected_rows|$stmt");
$stmt = "DELETE FROM vicidial_hopper WHERE lead_id='$temp_lead_id' and status='QUEUE' and user='$user';";
if ($DB) {echo "$stmt\n";}
$rslt=mysql_to_mysqli($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00865',$user,$server_ip,$session_name,$one_mysql_log);}
$VHaffected_rows = mysqli_affected_rows($link);
tfh_log("24-Hour Call Count Over Limit Hopper Delete: $VHaffected_rows|$stmt");
echo "NUMBER OVER 24-HOUR CALL LIMIT, TRY AGAIN\n";
$stage .= "|24HRLIMIT|$agent_dialed_number|$temp_lead_id|$TFhourCOUNT|$TEMPcall_limit_24hour|";
@@ -20530,7 +20598,7 @@ function manual_tfhccl_check($temp_lead_id, $temp_phone_number, $temp_phone_code
return $passed_24hour_call_count;
}
##### 24-Hour call count limit check #####
##### Auto-Alt-Dialing debug log function #####
function aad_log($aad_string)
{
global $NOW_TIME;
@@ -20538,4 +20606,14 @@ function aad_log($aad_string)
#fwrite ($aad_fp, "$NOW_TIME|$aad_string|\n");
#fclose($aad_fp);
}
##### 24-Hour call count limit check log function #####
function tfh_log($tfh_string)
{
global $NOW_TIME;
#$aad_fp = fopen ("./24hour-call-count_log.txt", "a");
#fwrite ($aad_fp, "$NOW_TIME|$tfh_string|\n");
#fclose($aad_fp);
}
?>