Added new state override options for 24-Hour Call Count Limits
Fix for vicidial.php issue with Dial In-Group calls with filter errors git-svn-id: svn://192.168.202.10@3485 3d104415-ff17-0410-8863-d5cf3c621b8a
This commit is contained in:
mattf
+118
-117
@@ -678,10 +678,11 @@
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# 210705-1626 - Added user_pass_webform and phone_login_webform options.php settings
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# 210706-0114 - Added display of Call Time Holidays to the Scheduled Callbacks calendar
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# 210715-1215 - Added 24-Hour Call Count Limit features
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# 210719-0907 - Added new state override options for 24-Hour Call Count Limits
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#
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$version = '2.14-646c';
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$build = '210715-1215';
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$version = '2.14-647c';
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$build = '210719-0907';
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$php_script = 'vicidial.php';
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$mel=1; # Mysql Error Log enabled = 1
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$mysql_log_count=98;
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@@ -10633,133 +10634,133 @@ function set_length(SLnumber,SLlength_goal,SLdirection)
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// document.getElementById("debugbottomspan").innerHTML = manDiaLnext_query + "\n\n" + xmlhttp.responseText;
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MDnextResponse = xmlhttp.responseText;
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if (active_ingroup_dial.length > 0)
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{
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AutoDial_ReSume_PauSe("VDADready",'','','NO_STATUS_CHANGE');
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AutoDialWaiting=1;
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}
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else
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{
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var MDnextResponse_array=MDnextResponse.split("\n");
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MDnextCID = MDnextResponse_array[0];
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LastCallCID = MDnextResponse_array[0];
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var MDnextResponse_array=MDnextResponse.split("\n");
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MDnextCID = MDnextResponse_array[0];
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LastCallCID = MDnextResponse_array[0];
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var regMNCvar = new RegExp("HOPPER EMPTY","ig");
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var regMDFvarDNC = new RegExp("DNC","ig");
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var regMDFvarDCCL = new RegExp("DAILY CALL LIMIT","ig");
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var regMNHDNCvar = new RegExp("NO-HOPPER DNC","ig");
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var regMNHDCCLvar = new RegExp("NO-HOPPER DAILY CALL LIMIT","ig");
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var regMDFvarCAMP = new RegExp("CAMPLISTS","ig");
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var regMDFvarSYS = new RegExp("SYSTEM","ig");
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var regMDFvarCB = new RegExp("CALLBACK","ig");
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var regMDFvarTIME = new RegExp("OUTSIDE","ig");
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var regMDFvarTFH = new RegExp("24-HOUR CALL LIMIT","ig");
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if ( (MDnextCID.match(regMNCvar)) || (MDnextCID.match(regMDFvarDNC)) || (MDnextCID.match(regMDFvarDCCL)) || (MDnextCID.match(regMDFvarCAMP)) || (MDnextCID.match(regMDFvarSYS)) ||(MDnextCID.match(regMDFvarCB)) || (MDnextCID.match(regMDFvarTIME)) || (MDnextCID.match(regMDFvarTFH)) )
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var regMNCvar = new RegExp("HOPPER EMPTY","ig");
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var regMDFvarDNC = new RegExp("DNC","ig");
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var regMDFvarDCCL = new RegExp("DAILY CALL LIMIT","ig");
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var regMNHDNCvar = new RegExp("NO-HOPPER DNC","ig");
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var regMNHDCCLvar = new RegExp("NO-HOPPER DAILY CALL LIMIT","ig");
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var regMDFvarCAMP = new RegExp("CAMPLISTS","ig");
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var regMDFvarSYS = new RegExp("SYSTEM","ig");
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var regMDFvarCB = new RegExp("CALLBACK","ig");
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var regMDFvarTIME = new RegExp("OUTSIDE","ig");
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var regMDFvarTFH = new RegExp("24-HOUR CALL LIMIT","ig");
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if ( (MDnextCID.match(regMNCvar)) || (MDnextCID.match(regMDFvarDNC)) || (MDnextCID.match(regMDFvarDCCL)) || (MDnextCID.match(regMDFvarCAMP)) || (MDnextCID.match(regMDFvarSYS)) ||(MDnextCID.match(regMDFvarCB)) || (MDnextCID.match(regMDFvarTIME)) || (MDnextCID.match(regMDFvarTFH)) )
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{
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button_click_log = button_click_log + "" + SQLdate + "-----DialNextFailed---" + MDnextCID + " " + "|";
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dial_next_failed=1;
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var alert_displayed=0;
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trigger_ready=1;
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alt_phone_dialing=starting_alt_phone_dialing;
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auto_dial_level=starting_dial_level;
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MainPanelToFront();
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CalLBacKsCounTCheck();
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InternalChatsCheck();
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if (MDnextCID.match(regMNCvar))
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{
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button_click_log = button_click_log + "" + SQLdate + "-----DialNextFailed---" + MDnextCID + " " + "|";
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alert_box("<?php echo _QXZ("No more leads in the hopper for campaign:"); ?>\n" + campaign);
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alert_displayed=1;
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in_lead_preview_state=0; // JCJ - This needs to be reset here otherwise the variable stays at 1 and thus manual dials can't be made even if the agent is paused.
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}
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if (MDnextCID.match(regMDFvarDNC))
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{
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alert_box("<?php echo _QXZ("This phone number is in the DNC list:"); ?>\n" + mdnPhonENumbeR);
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alert_displayed=1;
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in_lead_preview_state=0;
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}
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if (MDnextCID.match(regMDFvarDCCL))
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{
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alert_box("<?php echo _QXZ("This lead has exceeded its daily call count limit:"); ?>\n" + mdnPhonENumbeR);
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alert_displayed=1;
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in_lead_preview_state=0;
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}
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if (MDnextCID.match(regMDFvarCAMP))
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{
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alert_box("<?php echo _QXZ("This phone number is not in the campaign lists:"); ?>\n" + mdnPhonENumbeR);
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alert_displayed=1;
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in_lead_preview_state=0;
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}
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if (MDnextCID.match(regMDFvarSYS))
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{
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alert_box("<?php echo _QXZ("This phone number is not in the system lists:"); ?>\n" + mdnPhonENumbeR);
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alert_displayed=1;
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in_lead_preview_state=0;
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}
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if (MDnextCID.match(regMDFvarCB))
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{
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alert_box("<?php echo _QXZ("This phone number is not a callback:"); ?>\n" + mdnPhonENumbeR);
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alert_displayed=1;
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in_lead_preview_state=0;
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}
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if (MDnextCID.match(regMDFvarTIME))
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{
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alert_box("<?php echo _QXZ("This phone number is outside of the local call time:"); ?>\n" + mdnPhonENumbeR);
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alert_displayed=1;
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in_lead_preview_state=0;
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}
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if (MDnextCID.match(regMDFvarTFH))
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{
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alert_box("<?php echo _QXZ("This phone number is at the 24-hour call count limit:"); ?>\n" + mdnPhonENumbeR);
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alert_displayed=1;
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in_lead_preview_state=0;
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}
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dial_next_failed=1;
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var alert_displayed=0;
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trigger_ready=1;
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alt_phone_dialing=starting_alt_phone_dialing;
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auto_dial_level=starting_dial_level;
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MainPanelToFront();
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CalLBacKsCounTCheck();
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InternalChatsCheck();
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if (MDnextCID.match(regMNHDNCvar))
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{
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alert_box("<?php echo _QXZ("The next lead is a DNC phone number, please try again:"); ?>\n" + mdnPhonENumbeR);
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alert_displayed=1;
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in_lead_preview_state=0;
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}
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if (MDnextCID.match(regMNHDCCLvar))
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{
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alert_box("<?php echo _QXZ("The next lead has exceeded its daily call count limit, please try again:"); ?>\n" + mdnPhonENumbeR);
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alert_displayed=1;
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in_lead_preview_state=0;
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}
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if (MDnextCID.match(regMNCvar))
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{
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alert_box("<?php echo _QXZ("No more leads in the hopper for campaign:"); ?>\n" + campaign);
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alert_displayed=1;
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in_lead_preview_state=0; // JCJ - This needs to be reset here otherwise the variable stays at 1 and thus manual dials can't be made even if the agent is paused.
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}
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if (MDnextCID.match(regMDFvarDNC))
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{
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alert_box("<?php echo _QXZ("This phone number is in the DNC list:"); ?>\n" + mdnPhonENumbeR);
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alert_displayed=1;
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in_lead_preview_state=0;
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}
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if (MDnextCID.match(regMDFvarDCCL))
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{
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alert_box("<?php echo _QXZ("This lead has exceeded its daily call count limit:"); ?>\n" + mdnPhonENumbeR);
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alert_displayed=1;
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in_lead_preview_state=0;
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}
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if (MDnextCID.match(regMDFvarCAMP))
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{
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alert_box("<?php echo _QXZ("This phone number is not in the campaign lists:"); ?>\n" + mdnPhonENumbeR);
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alert_displayed=1;
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in_lead_preview_state=0;
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}
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if (MDnextCID.match(regMDFvarSYS))
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{
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alert_box("<?php echo _QXZ("This phone number is not in the system lists:"); ?>\n" + mdnPhonENumbeR);
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alert_displayed=1;
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in_lead_preview_state=0;
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}
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if (MDnextCID.match(regMDFvarCB))
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{
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alert_box("<?php echo _QXZ("This phone number is not a callback:"); ?>\n" + mdnPhonENumbeR);
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alert_displayed=1;
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in_lead_preview_state=0;
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}
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if (MDnextCID.match(regMDFvarTIME))
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{
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alert_box("<?php echo _QXZ("This phone number is outside of the local call time:"); ?>\n" + mdnPhonENumbeR);
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alert_displayed=1;
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in_lead_preview_state=0;
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}
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if (MDnextCID.match(regMDFvarTFH))
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{
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alert_box("<?php echo _QXZ("This phone number is at the 24-hour call count limit:"); ?>\n" + mdnPhonENumbeR);
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alert_displayed=1;
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in_lead_preview_state=0;
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}
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if (alert_displayed==0)
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{alert_box("<?php echo _QXZ("Unspecified error:"); ?>\n" + mdnPhonENumbeR + "|" + MDnextCID); alert_displayed=1;}
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if (MDnextCID.match(regMNHDNCvar))
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if (starting_dial_level == 0)
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{
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document.getElementById("DiaLControl").innerHTML = "<a href=\"#\" onclick=\"ManualDialNext('','','','','','0','','','YES');\"><img src=\"./images/<?php echo _QXZ("vdc_LB_dialnextnumber.gif"); ?>\" border=\"0\" alt=\"Dial Next Number\" /></a>";
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}
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else
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{
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if (dial_method == "INBOUND_MAN")
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{
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alert_box("<?php echo _QXZ("The next lead is a DNC phone number, please try again:"); ?>\n" + mdnPhonENumbeR);
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alert_displayed=1;
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in_lead_preview_state=0;
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}
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if (MDnextCID.match(regMNHDCCLvar))
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{
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alert_box("<?php echo _QXZ("The next lead has exceeded its daily call count limit, please try again:"); ?>\n" + mdnPhonENumbeR);
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alert_displayed=1;
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in_lead_preview_state=0;
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}
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auto_dial_level=starting_dial_level;
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if (alert_displayed==0)
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{alert_box("<?php echo _QXZ("Unspecified error:"); ?>\n" + mdnPhonENumbeR + "|" + MDnextCID); alert_displayed=1;}
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if (starting_dial_level == 0)
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{
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document.getElementById("DiaLControl").innerHTML = "<a href=\"#\" onclick=\"ManualDialNext('','','','','','0','','','YES');\"><img src=\"./images/<?php echo _QXZ("vdc_LB_dialnextnumber.gif"); ?>\" border=\"0\" alt=\"Dial Next Number\" /></a>";
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}
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else
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{
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if (dial_method == "INBOUND_MAN")
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if ( (in_man_dial_next_ready_seconds > 0) && (in_man_dial_next_ready_count < in_man_dial_next_ready_seconds) )
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{
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auto_dial_level=starting_dial_level;
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if ( (in_man_dial_next_ready_seconds > 0) && (in_man_dial_next_ready_count < in_man_dial_next_ready_seconds) )
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{
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in_man_dial_next_ready_trigger = 0;
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in_man_dial_next_ready_count = 0;
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document.getElementById("DiaLControl").innerHTML = "<a href=\"#\" onclick=\"AutoDial_ReSume_PauSe('VDADready','','','','','','','YES');\"><img src=\"./images/<?php echo _QXZ("vdc_LB_paused.gif"); ?>\" border=\"0\" alt=\"You are paused\" /></a><br /><img src=\"./images/<?php echo _QXZ("vdc_LB_dialnextnumber_OFF.gif"); ?>\" border=\"0\" alt=\"Dial Next Number\" />";
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}
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else
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{
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document.getElementById("DiaLControl").innerHTML = "<a href=\"#\" onclick=\"AutoDial_ReSume_PauSe('VDADready','','','','','','','YES');\"><img src=\"./images/<?php echo _QXZ("vdc_LB_paused.gif"); ?>\" border=\"0\" alt=\"You are paused\" /></a><br /><a href=\"#\" onclick=\"ManualDialNext('','','','','','0','','','YES');\"><img src=\"./images/<?php echo _QXZ("vdc_LB_dialnextnumber.gif"); ?>\" border=\"0\" alt=\"Dial Next Number\" /></a>";
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}
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in_man_dial_next_ready_trigger = 0;
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in_man_dial_next_ready_count = 0;
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document.getElementById("DiaLControl").innerHTML = "<a href=\"#\" onclick=\"AutoDial_ReSume_PauSe('VDADready','','','','','','','YES');\"><img src=\"./images/<?php echo _QXZ("vdc_LB_paused.gif"); ?>\" border=\"0\" alt=\"You are paused\" /></a><br /><img src=\"./images/<?php echo _QXZ("vdc_LB_dialnextnumber_OFF.gif"); ?>\" border=\"0\" alt=\"Dial Next Number\" />";
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}
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else
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{
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document.getElementById("DiaLControl").innerHTML = DiaLControl_auto_HTML;
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document.getElementById("DiaLControl").innerHTML = "<a href=\"#\" onclick=\"AutoDial_ReSume_PauSe('VDADready','','','','','','','YES');\"><img src=\"./images/<?php echo _QXZ("vdc_LB_paused.gif"); ?>\" border=\"0\" alt=\"You are paused\" /></a><br /><a href=\"#\" onclick=\"ManualDialNext('','','','','','0','','','YES');\"><img src=\"./images/<?php echo _QXZ("vdc_LB_dialnextnumber.gif"); ?>\" border=\"0\" alt=\"Dial Next Number\" /></a>";
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}
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document.getElementById("MainStatuSSpan").style.background = panel_bgcolor;
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reselect_alt_dial = 0;
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}
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else
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{
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document.getElementById("DiaLControl").innerHTML = DiaLControl_auto_HTML;
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}
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document.getElementById("MainStatuSSpan").style.background = panel_bgcolor;
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reselect_alt_dial = 0;
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}
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}
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else
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{
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if (active_ingroup_dial.length > 0)
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{
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AutoDial_ReSume_PauSe("VDADready",'','','NO_STATUS_CHANGE');
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AutoDialWaiting=1;
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}
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else
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{
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@@ -11649,7 +11650,7 @@ function set_length(SLnumber,SLlength_goal,SLdirection)
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if ( (script_recording_delay < 1) && (routing_initiated_recording == 'Y') && ( (LIVE_campaign_recording == 'ALLCALLS') || (LIVE_campaign_recording == 'ALLFORCE') ) )
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{temp_rir='Y';}
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manDiaLonly_query = "server_ip=" + server_ip + "&session_name=" + session_name + "&ACTION=manDiaLonly&conf_exten=" + session_id + "&user=" + user + "&pass=" + pass + "&lead_id=" + document.vicidial_form.lead_id.value + "&phone_number=" + manDiaLonly_num + "&phone_code=" + document.vicidial_form.phone_code.value + "&campaign=" + campaign + "&ext_context=" + ext_context + "&dial_timeout=" + manual_dial_timeout + "&dial_prefix=" + call_prefix + "&campaign_cid=" + call_cid + "&omit_phone_code=" + omit_phone_code + "&usegroupalias=" + usegroupalias + "&account=" + active_group_alias + "&agent_dialed_number=" + dialed_number + "&agent_dialed_type=" + dialed_label + "&dial_method=" + dial_method + "&agent_log_id=" + agent_log_id + "&security=" + document.vicidial_form.security_phrase.value + "&qm_extension=" + qm_extension + "&old_CID=" + LastCallCID + "&cid_lock=" + cid_lock + "&routing_initiated_recording=" + temp_rir + "&exten=" + recording_exten + "&recording_filename=" + LIVE_campaign_rec_filename + "&channel=" + channelrec + "&vendor_lead_code=" + document.vicidial_form.search_vendor_lead_code.value + "&phone_login=" + phone_login + "&state=" + encodeURIComponent(document.vicidial_form.state.value);
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manDiaLonly_query = "server_ip=" + server_ip + "&session_name=" + session_name + "&ACTION=manDiaLonly&conf_exten=" + session_id + "&user=" + user + "&pass=" + pass + "&lead_id=" + document.vicidial_form.lead_id.value + "&phone_number=" + manDiaLonly_num + "&phone_code=" + document.vicidial_form.phone_code.value + "&campaign=" + campaign + "&ext_context=" + ext_context + "&dial_timeout=" + manual_dial_timeout + "&dial_prefix=" + call_prefix + "&campaign_cid=" + call_cid + "&omit_phone_code=" + omit_phone_code + "&usegroupalias=" + usegroupalias + "&account=" + active_group_alias + "&agent_dialed_number=" + dialed_number + "&agent_dialed_type=" + dialed_label + "&dial_method=" + dial_method + "&agent_log_id=" + agent_log_id + "&security=" + document.vicidial_form.security_phrase.value + "&qm_extension=" + qm_extension + "&old_CID=" + LastCallCID + "&cid_lock=" + cid_lock + "&routing_initiated_recording=" + temp_rir + "&exten=" + recording_exten + "&recording_filename=" + LIVE_campaign_rec_filename + "&channel=" + channelrec + "&vendor_lead_code=" + document.vicidial_form.search_vendor_lead_code.value + "&phone_login=" + phone_login + "&state=" + encodeURIComponent(document.vicidial_form.state.value) + "&postal_code=" + encodeURIComponent(document.vicidial_form.search_postal_code.value);
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xmlhttp.open('POST', 'vdc_db_query.php');
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xmlhttp.setRequestHeader('Content-Type','application/x-www-form-urlencoded; charset=UTF-8');
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xmlhttp.send(manDiaLonly_query);
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