From 1e918cb15e995e278feb5f6b231b1187707cadf7 Mon Sep 17 00:00:00 2001 From: mattf Date: Mon, 26 Oct 2020 05:45:47 +0000 Subject: [PATCH] Fix for pause max codes exceptions issue when pausing more than once in the same pause session Added the force_agent_logout.php admin page git-svn-id: svn://192.168.202.10@3306 3d104415-ff17-0410-8863-d5cf3c621b8a --- agc_2-X/trunk/www/agc/vicidial.php | 7 +- .../trunk/www/vicidial/force_agent_logout.php | 681 ++++++++++++++++++ 2 files changed, 686 insertions(+), 2 deletions(-) create mode 100644 agc_2-X/trunk/www/vicidial/force_agent_logout.php diff --git a/agc_2-X/trunk/www/agc/vicidial.php b/agc_2-X/trunk/www/agc/vicidial.php index 905c1729..68212e58 100644 --- a/agc_2-X/trunk/www/agc/vicidial.php +++ b/agc_2-X/trunk/www/agc/vicidial.php @@ -647,10 +647,11 @@ # 200922-0948 - Added manual_dial_phone_strip system setting feature # 201004-1112 - Added pause_max_exceptions campaign feature # 201010-2223 - Added force change password feature +# 201026-0143 - Fix for pause_max_exceptions issue # -$version = '2.14-615c'; -$build = '201010-2223'; +$version = '2.14-616c'; +$build = '201026-0143'; $mel=1; # Mysql Error Log enabled = 1 $mysql_log_count=92; $one_mysql_log=0; @@ -15326,6 +15327,8 @@ function set_length(SLnumber,SLlength_goal,SLdirection) if (agent_log_id.length > 0) {previous_agent_log_id = agent_log_id;} agent_log_id = check_PC_array[2]; current_pause_code = newpausecode; + if (pause_max_exceptions.length > 2) + {VDRP_stage_seconds=0;} } // alert(VMCpausecode_query); // alert(xmlhttp.responseText + "\n|" + check_PC_array[1] + "\n|" + check_PC_array[2] + "|" + agent_log_id + "|" + pause_code_counter); diff --git a/agc_2-X/trunk/www/vicidial/force_agent_logout.php b/agc_2-X/trunk/www/vicidial/force_agent_logout.php new file mode 100644 index 00000000..35a4c79e --- /dev/null +++ b/agc_2-X/trunk/www/vicidial/force_agent_logout.php @@ -0,0 +1,681 @@ + LICENSE: AGPLv2 +# +# NOTE: It is required that you add a Settings Container with the ID of 'AGENT_LOGOUT_OPTIONS' for this utility to work +# +# Contents of the Settings Container: +# LOGOUT_USER_GROUPS=>105500,553101,553102,155110 +# +# CHANGES +# 201025-2320 - First build +# + +$startMS = microtime(); + +$report_name='Force Agent Logout'; + +require("dbconnect_mysqli.php"); +require("functions.php"); + +$PHP_AUTH_USER=$_SERVER['PHP_AUTH_USER']; +$PHP_AUTH_PW=$_SERVER['PHP_AUTH_PW']; +$PHP_SELF=$_SERVER['PHP_SELF']; +$ip = getenv("REMOTE_ADDR"); +if (isset($_GET["DB"])) {$DB=$_GET["DB"];} + elseif (isset($_POST["DB"])) {$DB=$_POST["DB"];} +if (isset($_GET["group"])) {$group=$_GET["group"];} + elseif (isset($_POST["group"])) {$group=$_POST["group"];} +if (isset($_GET["logout_agent"])) {$logout_agent=$_GET["logout_agent"];} + elseif (isset($_POST["logout_agent"])) {$logout_agent=$_POST["logout_agent"];} +if (isset($_GET["list_id"])) {$list_id=$_GET["list_id"];} + elseif (isset($_POST["list_id"])) {$list_id=$_POST["list_id"];} +if (isset($_GET["server_ip"])) {$server_ip=$_GET["server_ip"];} + elseif (isset($_POST["server_ip"])) {$server_ip=$_POST["server_ip"];} +if (isset($_GET["submit"])) {$submit=$_GET["submit"];} + elseif (isset($_POST["submit"])) {$submit=$_POST["submit"];} +if (isset($_GET["SUBMIT"])) {$SUBMIT=$_GET["SUBMIT"];} + elseif (isset($_POST["SUBMIT"])) {$SUBMIT=$_POST["SUBMIT"];} + +############################################# +##### START SYSTEM_SETTINGS LOOKUP ##### +$stmt = "SELECT use_non_latin,webroot_writable,outbound_autodial_active,user_territories_active,enable_languages,language_method,pass_hash_enabled FROM system_settings;"; +$rslt=mysql_to_mysqli($stmt, $link); +if ($DB) {echo "$stmt\n";} +$qm_conf_ct = mysqli_num_rows($rslt); +if ($qm_conf_ct > 0) + { + $row=mysqli_fetch_row($rslt); + $non_latin = $row[0]; + $webroot_writable = $row[1]; + $SSoutbound_autodial_active = $row[2]; + $user_territories_active = $row[3]; + $SSenable_languages = $row[4]; + $SSlanguage_method = $row[5]; + $SSpass_hash_enabled = $row[6]; + } +##### END SETTINGS LOOKUP ##### +########################################### + +if ($non_latin < 1) + { + $PHP_AUTH_USER = preg_replace('/[^-_0-9a-zA-Z]/', '', $PHP_AUTH_USER); + $PHP_AUTH_PW = preg_replace('/[^-_0-9a-zA-Z]/', '', $PHP_AUTH_PW); + $logout_agent = preg_replace('/[^-_0-9a-zA-Z]/', '', $logout_agent); + } +else + { + $PHP_AUTH_PW = preg_replace("/'|\"|\\\\|;/","",$PHP_AUTH_PW); + $PHP_AUTH_USER = preg_replace("/'|\"|\\\\|;/","",$PHP_AUTH_USER); + $logout_agent = preg_replace("/'|\"|\\\\|;/","",$logout_agent); + } + +$list_id = preg_replace('/[^0-9]/', '', $list_id); +$group = preg_replace('/[^-_0-9a-zA-Z]/', '', $group); +$server_ip = preg_replace('/[^-._0-9a-zA-Z]/', '', $server_ip); + +$stmt="SELECT selected_language from vicidial_users where user='$PHP_AUTH_USER';"; +if ($DB) {echo "|$stmt|\n";} +$rslt=mysql_to_mysqli($stmt, $link); +$sl_ct = mysqli_num_rows($rslt); +if ($sl_ct > 0) + { + $row=mysqli_fetch_row($rslt); + $VUselected_language = $row[0]; + } + +$auth=0; +$reports_auth=0; +$admin_auth=0; +$auth_message = user_authorization($PHP_AUTH_USER,$PHP_AUTH_PW,'',1,0); +if ($auth_message == 'GOOD') + {$auth=1;} + +if ($auth > 0) + { + $stmt="SELECT count(*) from vicidial_users where user='$PHP_AUTH_USER' and user_level > 8 and view_reports='1';"; + if ($DB) {echo "|$stmt|\n";} + $rslt=mysql_to_mysqli($stmt, $link); + $row=mysqli_fetch_row($rslt); + $admin_auth=$row[0]; + + $stmt="SELECT count(*) from vicidial_users where user='$PHP_AUTH_USER' and user_level > 8 and modify_users='1';"; + if ($DB) {echo "|$stmt|\n";} + $rslt=mysql_to_mysqli($stmt, $link); + $row=mysqli_fetch_row($rslt); + $reports_auth=$row[0]; + + if ($reports_auth < 1) + { + $VDdisplayMESSAGE = _QXZ("You are not allowed to logout agents"); + Header ("Content-type: text/html; charset=utf-8"); + echo "$VDdisplayMESSAGE: |$PHP_AUTH_USER|$auth_message|\n"; + exit; + } + if ( ($reports_auth > 0) and ($admin_auth < 1) ) + { + $ADD=999999; + $reports_only_user=1; + } + } +else + { + $VDdisplayMESSAGE = _QXZ("Login incorrect, please try again"); + if ($auth_message == 'LOCK') + { + $VDdisplayMESSAGE = _QXZ("Too many login attempts, try again in 15 minutes"); + Header ("Content-type: text/html; charset=utf-8"); + echo "$VDdisplayMESSAGE: |$PHP_AUTH_USER|$auth_message|\n"; + exit; + } + if ($auth_message == 'IPBLOCK') + { + $VDdisplayMESSAGE = _QXZ("Your IP Address is not allowed") . ": $ip"; + Header ("Content-type: text/html; charset=utf-8"); + echo "$VDdisplayMESSAGE: |$PHP_AUTH_USER|$auth_message|\n"; + exit; + } + Header("WWW-Authenticate: Basic realm=\"CONTACT-CENTER-ADMIN\""); + Header("HTTP/1.0 401 Unauthorized"); + echo "$VDdisplayMESSAGE: |$PHP_AUTH_USER|$PHP_AUTH_PW|$auth_message|\n"; + exit; + } + +$stmt="SELECT modify_users,user_group,user_level from vicidial_users where user='$PHP_AUTH_USER';"; +$rslt=mysql_to_mysqli($stmt, $link); +$row=mysqli_fetch_row($rslt); +$LOGmodify_users = $row[0]; +$LOGuser_group = $row[1]; +$LOGuser_level = $row[2]; + +if ($LOGmodify_users < 1) + { + Header ("Content-type: text/html; charset=utf-8"); + echo _QXZ("You do not have permissions to modify users").": |$PHP_AUTH_USER|\n"; + exit; + } + + +##### BEGIN log visit to the vicidial_report_log table ##### +$LOGip = getenv("REMOTE_ADDR"); +$LOGbrowser = getenv("HTTP_USER_AGENT"); +$LOGscript_name = getenv("SCRIPT_NAME"); +$LOGserver_name = getenv("SERVER_NAME"); +$LOGserver_port = getenv("SERVER_PORT"); +$LOGrequest_uri = getenv("REQUEST_URI"); +$LOGhttp_referer = getenv("HTTP_REFERER"); +$LOGbrowser=preg_replace("/\'|\"|\\\\/","",$LOGbrowser); +$LOGrequest_uri=preg_replace("/\'|\"|\\\\/","",$LOGrequest_uri); +$LOGhttp_referer=preg_replace("/\'|\"|\\\\/","",$LOGhttp_referer); +if (preg_match("/443/i",$LOGserver_port)) {$HTTPprotocol = 'https://';} + else {$HTTPprotocol = 'http://';} +if (($LOGserver_port == '80') or ($LOGserver_port == '443') ) {$LOGserver_port='';} +else {$LOGserver_port = ":$LOGserver_port";} +$LOGfull_url = "$HTTPprotocol$LOGserver_name$LOGserver_port$LOGrequest_uri"; + +$LOGhostname = php_uname('n'); +if (strlen($LOGhostname)<1) {$LOGhostname='X';} +if (strlen($LOGserver_name)<1) {$LOGserver_name='X';} + +$stmt="SELECT webserver_id FROM vicidial_webservers where webserver='$LOGserver_name' and hostname='$LOGhostname' LIMIT 1;"; +$rslt=mysql_to_mysqli($stmt, $link); +if ($DB) {echo "$stmt\n";} +$webserver_id_ct = mysqli_num_rows($rslt); +if ($webserver_id_ct > 0) + { + $row=mysqli_fetch_row($rslt); + $webserver_id = $row[0]; + } +else + { + ##### insert webserver entry + $stmt="INSERT INTO vicidial_webservers (webserver,hostname) values('$LOGserver_name','$LOGhostname');"; + if ($DB) {echo "$stmt\n";} + $rslt=mysql_to_mysqli($stmt, $link); + $affected_rows = mysqli_affected_rows($link); + $webserver_id = mysqli_insert_id($link); + } + +$stmt="INSERT INTO vicidial_report_log set event_date=NOW(), user='$PHP_AUTH_USER', ip_address='$LOGip', report_name='$report_name', browser='$LOGbrowser', referer='$LOGhttp_referer', notes='$LOGserver_name:$LOGserver_port $LOGscript_name', url='$LOGfull_url', webserver='$webserver_id';"; +if ($DB) {echo "|$stmt|\n";} +$rslt=mysql_to_mysqli($stmt, $link); +$report_log_id = mysqli_insert_id($link); +##### END log visit to the vicidial_report_log table ##### + +if ( (strlen($slave_db_server)>5) and (preg_match("/$report_name/",$reports_use_slave_db)) ) + { + mysqli_close($link); + $use_slave_server=1; + $db_source = 'S'; + require("dbconnect_mysqli.php"); + $MAIN.="\n"; + } + +if ($db_source == 'S') + { + mysqli_close($link); + $use_slave_server=0; + $db_source = 'M'; + require("dbconnect_mysqli.php"); + } + + +$NOW_DATE = date("Y-m-d"); +$NOW_TIME = date("Y-m-d H:i:s"); +$FILEDATE = date("YmdHis"); + +$STARTtime = date("U"); + +?> + + + + + +\n"; +echo ""._QXZ("Force Agent Logout")."\n"; + + $short_header=1; + + require("admin_header.php"); + + + +$stmt = "SELECT count(*) FROM vicidial_settings_containers where container_id='AGENT_LOGOUT_OPTIONS';"; +$rslt=mysql_to_mysqli($stmt, $link); +if ($DB) {echo "$stmt\n";} +$sc_ct = mysqli_num_rows($rslt); +if ($sc_ct > 0) + { + $row=mysqli_fetch_row($rslt); + $SC_count = $row[0]; + } + +if ($SC_count > 0) + { + $stmt = "SELECT container_entry FROM vicidial_settings_containers where container_id='AGENT_LOGOUT_OPTIONS';"; + $rslt=mysql_to_mysqli($stmt, $link); + if ($DB) {echo "$stmt\n";} + $sc_ct = mysqli_num_rows($rslt); + if ($sc_ct > 0) + { + $row=mysqli_fetch_row($rslt); + $container_entry = $row[0]; + $container_ARY = explode("\n",$container_entry); + $p=0; + $logout_user_groups=''; + $container_ct = count($container_ARY); + while ($p <= $container_ct) + { + $line = $container_ARY[$p]; + $line = preg_replace("/\n|\r|\t|\#.*|;.*/",'',$line); + if (preg_match("/^LOGOUT_USER_GROUPS/",$line)) + {$logout_user_groups = $line; $logout_user_groups = trim(preg_replace("/.*=>/",'',$logout_user_groups));} + + $p++; + } + } + else + { + echo _QXZ("ERROR: Missing settings")."\n"; + exit; + } + } +else + { + echo _QXZ("ERROR: Missing settings")."\n"; + exit; + } + +if (strlen($logout_user_groups) < 1) + { + echo "ERROR: Missing Setting- logout_user_groups: $logout_user_groups \n"; + exit; + } + +if ($DB) {echo "DEBUG: |$logout_user_groups|\n";} + +if ($logout_user_groups == '---ALL---') + {$user_groupSQL='';} +else + { + $logout_user_groups = preg_replace("/,/","','",$logout_user_groups); + $user_groupSQL = " and user_group IN('$logout_user_groups')"; + } + + +if (strlen($logout_agent) < 1) + { + $owner_menu="\n"; + $list_idSQL=''; + $owners_to_print=0; + if (strlen($list_id) > 1) {$list_idSQL = "and list_id='$list_id'";} + $stmt="SELECT user,full_name from vicidial_users where user_level <= $LOGuser_level $user_groupSQL order by user;"; + $rslt=mysql_to_mysqli($stmt, $link); + if ($DB) {echo "$stmt\n";} + if ($rslt) {$owners_to_print = mysqli_num_rows($rslt);} + $i=0; + while ($i < $owners_to_print) + { + $row=mysqli_fetch_row($rslt); + $owners[$i] = $row[0]; + $owners_name[$i] = $row[1]; + $i++; + } + + $i=0; + $live_agents_ct=0; + while ($i < $owners_to_print) + { + $users_to_print=0; $owners_count=0; + $stmt="SELECT count(*) from vicidial_live_agents where user='$owners[$i]';"; + $rslt=mysql_to_mysqli($stmt, $link); + if ($DB) {echo "$stmt\n";} + if ($rslt) {$users_to_print = mysqli_num_rows($rslt);} + if ($users_to_print > 0) + { + $row=mysqli_fetch_row($rslt); + $owners_count = $row[0]; + } + if ($owners_count > 0) + { + $owner_menu .= "\n"; + $live_agents_ct++; + } + $i++; + } + if ($live_agents_ct < 1) + { + $owner_menu .= "\n"; + } + + echo "
"; + echo "
\n"; + echo _QXZ("Logout Agent").": \n"; + + echo "     \n"; + + + echo "\n"; + echo "
\n\n"; + + echo "
\n\n";
+
+	echo "\n\n";
+	echo _QXZ("PLEASE SELECT AN AGENT AND CLICK SUBMIT")."\n";
+	}
+
+else
+	{
+	echo "
";
+
+	echo _QXZ("LOGOUT AGENT").": $logout_agent \n";
+	$user = $logout_agent;
+
+	$now_date_epoch = date('U');
+	$inactive_epoch = ($now_date_epoch - 60);
+	$stmt = "SELECT user,campaign_id,UNIX_TIMESTAMP(last_update_time),status,conf_exten,server_ip from vicidial_live_agents where user='$user';";
+	$rslt=mysql_to_mysqli($stmt, $link);
+	if ($DB) {echo "
$stmt\n";}
+	$vla_ct = mysqli_num_rows($rslt);
+	if ($vla_ct > 0)
+		{
+		$row=mysqli_fetch_row($rslt);
+		$VLA_user =					$row[0];
+		$VLA_campaign_id =			$row[1];
+		$VLA_update_time =			$row[2];
+		$VLA_status =				$row[3];
+		$VLA_conf_exten =			$row[4];
+		$VLA_server_ip =			$row[5];
+
+		if ($VLA_update_time > $inactive_epoch)
+			{
+			$lead_active=0;
+			$stmt = "SELECT agent_log_id,user,server_ip,event_time,lead_id,campaign_id,pause_epoch,pause_sec,wait_epoch,wait_sec,talk_epoch,talk_sec,dispo_epoch,dispo_sec,status,user_group,comments,sub_status,dead_epoch,dead_sec from vicidial_agent_log where user='$VLA_user' order by agent_log_id desc LIMIT 1;";
+			$rslt=mysql_to_mysqli($stmt, $link);
+			if ($DB) {echo "
$stmt\n";}
+			$val_ct = mysqli_num_rows($rslt);
+			if ($val_ct > 0)
+				{
+				$row=mysqli_fetch_row($rslt);
+				$VAL_agent_log_id =		$row[0];
+				$VAL_user =				$row[1];
+				$VAL_server_ip =		$row[2];
+				$VAL_event_time =		$row[3];
+				$VAL_lead_id =			$row[4];
+				$VAL_campaign_id =		$row[5];
+				$VAL_pause_epoch =		$row[6];
+				$VAL_pause_sec =		$row[7];
+				$VAL_wait_epoch =		$row[8];
+				$VAL_wait_sec =			$row[9];
+				$VAL_talk_epoch =		$row[10];
+				$VAL_talk_sec =			$row[11];
+				$VAL_dispo_epoch =		$row[12];
+				$VAL_dispo_sec =		$row[13];
+				$VAL_status =			$row[14];
+				$VAL_user_group =		$row[15];
+				$VAL_comments =			$row[16];
+				$VAL_sub_status =		$row[17];
+				$VAL_dead_epoch =		$row[18];
+				$VAL_dead_sec =			$row[19];
+
+				if ($DB) {echo "\n
"._QXZ("VAL VALUES").": $VAL_agent_log_id|$VAL_status|$VAL_lead_id\n";}
+
+				if ( ($VAL_wait_epoch < 1) or ( (preg_match('/PAUSE/', $VLA_status)) and ($VAL_dispo_epoch < 1) ) )
+					{
+					$VAL_pause_sec = ( ($now_date_epoch - $VAL_pause_epoch) + $VAL_pause_sec);
+					$stmt = "UPDATE vicidial_agent_log SET wait_epoch='$now_date_epoch', pause_sec='$VAL_pause_sec', pause_type='ADMIN' where agent_log_id='$VAL_agent_log_id';";
+					}
+				else
+					{
+					if ($VAL_talk_epoch < 1)
+						{
+						$VAL_wait_sec = ( ($now_date_epoch - $VAL_wait_epoch) + $VAL_wait_sec);
+						$stmt = "UPDATE vicidial_agent_log SET talk_epoch='$now_date_epoch', wait_sec='$VAL_wait_sec' where agent_log_id='$VAL_agent_log_id';";
+						}
+					else
+						{
+						$lead_active++;
+						$status_update_SQL='';
+						if ( ( (strlen($VAL_status) < 1) or ($VAL_status == 'NULL') ) and ($VAL_lead_id > 0) )
+							{
+							$status_update_SQL = ", status='PU'";
+							$stmt="UPDATE vicidial_list SET status='PU' where lead_id='$VAL_lead_id';";
+							if ($DB) {echo "
$stmt\n";}
+							$rslt=mysql_to_mysqli($stmt, $link);
+							}
+						if ($VAL_dispo_epoch < 1)
+							{
+							$VAL_talk_sec = ($now_date_epoch - $VAL_talk_epoch);
+							$stmt = "UPDATE vicidial_agent_log SET dispo_epoch='$now_date_epoch', talk_sec='$VAL_talk_sec'$status_update_SQL where agent_log_id='$VAL_agent_log_id';";
+							}
+						else
+							{
+							if ($VAL_dispo_sec < 1)
+								{
+								$VAL_dispo_sec = ($now_date_epoch - $VAL_dispo_epoch);
+								$stmt = "UPDATE vicidial_agent_log SET dispo_sec='$VAL_dispo_sec' where agent_log_id='$VAL_agent_log_id';";
+								}
+							}
+						}
+					}
+
+				if ($DB) {echo "
$stmt\n";}
+				$rslt=mysql_to_mysqli($stmt, $link);
+				}
+			}
+
+		$stmt="DELETE from vicidial_live_agents where user='$user';";
+		if ($DB) {echo "
$stmt\n";}
+		$rslt=mysql_to_mysqli($stmt, $link);
+
+		if (strlen($VAL_user_group) < 1)
+			{
+			$stmt = "SELECT user_group FROM vicidial_users where user='$VLA_user';";
+			$rslt=mysql_to_mysqli($stmt, $link);
+			if ($DB) {echo "
$stmt\n";}
+			$val_ct = mysqli_num_rows($rslt);
+			if ($val_ct > 0)
+				{
+				$row=mysqli_fetch_row($rslt);
+				$VAL_user_group =		$row[0];
+				}
+			}
+
+		$local_DEF = 'Local/5555';
+		$local_AMP = '@';
+		$ext_context = 'default';
+		$kick_local_channel = "$local_DEF$VLA_conf_exten$local_AMP$ext_context";
+		$queryCID = "ULGH3457$StarTtimE";
+
+		$stmtC="INSERT INTO vicidial_manager values('','','$NOW_TIME','NEW','N','$VLA_server_ip','','Originate','$queryCID','Channel: $kick_local_channel','Context: $ext_context','Exten: 8300','Priority: 1','Callerid: $queryCID','','','','$channel','$exten');";
+		if ($DB) {echo "
$stmtC\n";}
+		$rslt=mysql_to_mysqli($stmtC, $link);
+
+		$stmtB = "INSERT INTO vicidial_user_log (user,event,campaign_id,event_date,event_epoch,user_group,extension) values('$VLA_user','LOGOUT','$VLA_campaign_id','$NOW_TIME','$now_date_epoch','$VAL_user_group','MGR LOGOUT: $PHP_AUTH_USER');";
+		if ($DB) {echo "
$stmtB\n";}
+		$rslt=mysql_to_mysqli($stmtB, $link);
+
+		### Add a record to the vicidial_admin_log
+		$SQL_log = "$stmt|$stmtB|$stmtC|";
+		$SQL_log = preg_replace('/;/', '', $SQL_log);
+		$SQL_log = addslashes($SQL_log);
+		$stmt="INSERT INTO vicidial_admin_log set event_date='$NOW_TIME', user='$PHP_AUTH_USER', ip_address='$ip', event_section='USERS', event_type='LOGOUT', record_id='$user', event_code='EMERGENCY LOGOUT FROM SUPERVISOR PAGE', event_sql=\"$SQL_log\", event_notes='agent_log_id: $VAL_agent_log_id';";
+		if ($DB) {echo "$stmt\n";}
+		$rslt=mysql_to_mysqli($stmt, $link);
+		$affected_rows = mysqli_affected_rows($link);
+		print "\n";
+
+
+		#############################################
+		##### START QUEUEMETRICS LOGGING LOOKUP #####
+		$stmt = "SELECT enable_queuemetrics_logging,queuemetrics_server_ip,queuemetrics_dbname,queuemetrics_login,queuemetrics_pass,queuemetrics_log_id,queuemetrics_loginout,queuemetrics_addmember_enabled,queuemetrics_pe_phone_append,queuemetrics_pause_type FROM system_settings;";
+		$rslt=mysql_to_mysqli($stmt, $link);
+		if ($DB) {echo "
$stmt\n";}
+		$qm_conf_ct = mysqli_num_rows($rslt);
+		if ($qm_conf_ct > 0)
+			{
+			$row=mysqli_fetch_row($rslt);
+			$enable_queuemetrics_logging =		$row[0];
+			$queuemetrics_server_ip	=			$row[1];
+			$queuemetrics_dbname =				$row[2];
+			$queuemetrics_login	=				$row[3];
+			$queuemetrics_pass =				$row[4];
+			$queuemetrics_log_id =				$row[5];
+			$queuemetrics_loginout =			$row[6];
+			$queuemetrics_addmember_enabled =	$row[7];
+			$queuemetrics_pe_phone_append =		$row[8];
+			$queuemetrics_pause_type =			$row[9];
+			}
+		##### END QUEUEMETRICS LOGGING LOOKUP #####
+		###########################################
+		if ($enable_queuemetrics_logging > 0)
+			{
+			$QM_LOGOFF = 'AGENTLOGOFF';
+			if ($queuemetrics_loginout=='CALLBACK')
+				{$QM_LOGOFF = 'AGENTCALLBACKLOGOFF';}
+
+			#$linkB=mysql_connect("$queuemetrics_server_ip", "$queuemetrics_login", "$queuemetrics_pass");
+			#mysql_select_db("$queuemetrics_dbname", $linkB);
+			$linkB=mysqli_connect("$queuemetrics_server_ip", "$queuemetrics_login", "$queuemetrics_pass", "$queuemetrics_dbname");
+			if (!$linkB) {die(_QXZ("Could not connect: ")."$queuemetrics_server_ip|$queuemetrics_login" . mysqli_connect_error());}
+
+			$agents='@agents';
+			$agent_logged_in='';
+			$time_logged_in='0';
+
+			$stmtB = "SELECT agent,time_id,data1 FROM queue_log where agent='Agent/$user' and verb IN('AGENTLOGIN','AGENTCALLBACKLOGIN') and time_id > $check_time order by time_id desc limit 1;";
+
+			if ($queuemetrics_loginout == 'NONE')
+				{
+				$pause_typeSQL='';
+				if ($queuemetrics_pause_type > 0)
+					{$pause_typeSQL=",data5='ADMIN'";}
+				$stmt = "INSERT INTO queue_log SET `partition`='P01',time_id='$now_date_epoch',call_id='NONE',queue='NONE',agent='Agent/$user',verb='PAUSEREASON',serverid='$queuemetrics_log_id',data1='LOGOFF'$pause_typeSQL;";
+				if ($DB) {echo "$stmt\n";}
+				$rslt=mysql_to_mysqli($stmt, $linkB);
+				$affected_rows = mysqli_affected_rows($linkB);
+
+				$stmtB = "SELECT agent,time_id,data1 FROM queue_log where agent='Agent/$user' and verb IN('ADDMEMBER','ADDMEMBER2') and time_id > $check_time order by time_id desc limit 1;";
+				}
+
+			$rsltB=mysql_to_mysqli($stmtB, $linkB);
+			if ($DB) {echo "
$stmtB\n";}
+			$qml_ct = mysqli_num_rows($rsltB);
+			if ($qml_ct > 0)
+				{
+				$row=mysqli_fetch_row($rsltB);
+				$agent_logged_in =		$row[0];
+				$time_logged_in =		$row[1];
+				$RAWtime_logged_in =	$row[1];
+				$phone_logged_in =		$row[2];
+				}
+
+			$time_logged_in = ($now_date_epoch - $time_logged_in);
+			if ($time_logged_in > 1000000) {$time_logged_in=1;}
+
+			if ($queuemetrics_addmember_enabled > 0)
+				{
+				$queuemetrics_phone_environment='';
+				$stmt = "SELECT queuemetrics_phone_environment FROM vicidial_campaigns where campaign_id='$VLA_campaign_id';";
+				$rslt=mysql_to_mysqli($stmt, $link);
+				if ($DB) {echo "
$stmt\n";}
+				$cqpe_ct = mysqli_num_rows($rslt);
+				if ($cqpe_ct > 0)
+					{
+					$row=mysqli_fetch_row($rslt);
+					$queuemetrics_phone_environment =	$row[0];
+					}
+
+				$stmt = "SELECT distinct queue FROM queue_log where time_id >= $RAWtime_logged_in and agent='$agent_logged_in' and verb IN('ADDMEMBER','ADDMEMBER2') and queue != '$VLA_campaign_id' order by time_id desc;";
+				$rslt=mysql_to_mysqli($stmt, $linkB);
+				if ($DB) {echo "$stmt\n";}
+				$amq_conf_ct = mysqli_num_rows($rslt);
+				$i=0;
+				while ($i < $amq_conf_ct)
+					{
+					$row=mysqli_fetch_row($rslt);
+					$AMqueue[$i] =	$row[0];
+					$i++;
+					}
+
+				### add the logged-in campaign as well
+				$AMqueue[$i] = $VLA_campaign_id;
+				$i++;
+				$amq_conf_ct++;
+
+				$i=0;
+				while ($i < $amq_conf_ct)
+					{
+					$pe_append='';
+					if ( ($queuemetrics_pe_phone_append > 0) and (strlen($queuemetrics_phone_environment)>0) )
+						{
+						$qm_extension = explode('/',$phone_logged_in);
+						$pe_append = "-$qm_extension[1]";
+						}
+					$stmt = "INSERT INTO queue_log SET `partition`='P01',time_id='$now_date_epoch',call_id='NONE',queue='$AMqueue[$i]',agent='$agent_logged_in',verb='REMOVEMEMBER',data1='$phone_logged_in',serverid='$queuemetrics_log_id',data4='$queuemetrics_phone_environment$pe_append';";
+					$rslt=mysql_to_mysqli($stmt, $linkB);
+					$affected_rows = mysqli_affected_rows($linkB);
+					$i++;
+					}
+				}
+
+			if ($queuemetrics_loginout != 'NONE')
+				{
+				$stmtB = "INSERT INTO queue_log SET `partition`='P01',time_id='$now_date_epoch',call_id='NONE',queue='NONE',agent='$agent_logged_in',verb='$QM_LOGOFF',serverid='$queuemetrics_log_id',data1='$phone_logged_in',data2='$time_logged_in';";
+				if ($DB) {echo "
$stmtB\n";}
+				$rsltB=mysql_to_mysqli($stmtB, $linkB);
+				}
+			}
+
+		echo _QXZ("Agent")." $user - $full_name "._QXZ("has been emergency logged out, all calls in their session have been hung up, make sure they close their web browser")."
\n";
+		}
+	else
+		{
+		echo _QXZ("Agent")." $user "._QXZ("is not logged in")."
\n";
+		}
+
+	if ($db_source == 'S')
+		{
+		mysqli_close($link);
+		$use_slave_server=0;
+		$db_source = 'M';
+		require("dbconnect_mysqli.php");
+		}
+
+	echo "

\n";
+	echo _QXZ("Process complete, records updated").":  $UPDATEaffected_rows 
\n";
+	echo ""._QXZ("Click here to go back to the logout agent screen")." 
\n";
+	}
+
+$endMS = microtime();
+$startMSary = explode(" ",$startMS);
+$endMSary = explode(" ",$endMS);
+$runS = ($endMSary[0] - $startMSary[0]);
+$runM = ($endMSary[1] - $startMSary[1]);
+$TOTALrun = ($runS + $runM);
+
+$stmt="UPDATE vicidial_report_log set run_time='$TOTALrun' where report_log_id='$report_log_id';";
+if ($DB) {echo "|$stmt|\n";}
+$rslt=mysql_to_mysqli($stmt, $link);
+
+?>
+
+
+
+

+
+