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Fix for VERM reports with EMAIL handling times

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git-svn-id: svn://192.168.202.10@3838 3d104415-ff17-0410-8863-d5cf3c621b8a
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mattf
2024-06-16 13:17:15 +00:00
parent 9114e4e071
commit 221df57791
12 changed files with 16 additions and 16 deletions
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agc_2-X/trunk/www/VERM/VERM_ANSWERED_DT_rpt.inc
+1 -1
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@@ -90,7 +90,7 @@ else
}
$sort_answered_details_preg=preg_replace('/ desc$/', '', $sort_answered_details);
$stmt="select call_date, phone_number, campaign_id, 0 as ivr, '0:00' as wait, sec_to_time(round(length_in_sec)) as duration, '1' as queue_position, CAST(term_reason AS CHAR) as term_reason, user, '1' as attempts, status, uniqueid, 0 as moh_events, '00:00:00' as moh_duration, '' as ivr_duration, '' as ivr_path, '' as did, '' as url, '' as tag, '0' as feat, '0' as vars, '' as feature_codes, '' as variables, uniqueid as detail_id, 'O' as direction from vicidial_log $vicidial_log_SQL and user not in ('VDAD') UNION select call_date, phone_number, campaign_id, 0 as ivr, sec_to_time(round(queue_seconds)) as wait, sec_to_time(round(length_in_sec-queue_seconds)) as duration, queue_position, CAST(term_reason AS CHAR) as term_reason, user, '1' as attempts, status, uniqueid, 0 as moh_events, '00:00:00' as moh_duration, '' as ivr_duration, '' as ivr_path, '' as did, '' as url, '' as tag, '0' as feat, '0' as vars, '' as feature_codes, '' as variables, CONCAT(uniqueid, '|', closecallid) as detail_id, 'I' as direction from vicidial_closer_log $vicidial_closer_log_SQL and (user!='VDCL') $sort_clause";
$stmt="select call_date, phone_number, campaign_id, 0 as ivr, '0:00' as wait, sec_to_time(round(length_in_sec)) as duration, '1' as queue_position, CAST(term_reason AS CHAR) as term_reason, user, '1' as attempts, status, uniqueid, 0 as moh_events, '00:00:00' as moh_duration, '' as ivr_duration, '' as ivr_path, '' as did, '' as url, '' as tag, '0' as feat, '0' as vars, '' as feature_codes, '' as variables, uniqueid as detail_id, 'O' as direction from vicidial_log $vicidial_log_SQL and user not in ('VDAD') UNION select call_date, phone_number, campaign_id, 0 as ivr, sec_to_time(round(queue_seconds)) as wait, sec_to_time(round(if(comments='EMAIL', length_in_sec, length_in_sec-queue_seconds))) as duration, queue_position, CAST(term_reason AS CHAR) as term_reason, user, '1' as attempts, status, uniqueid, 0 as moh_events, '00:00:00' as moh_duration, '' as ivr_duration, '' as ivr_path, '' as did, '' as url, '' as tag, '0' as feat, '0' as vars, '' as feature_codes, '' as variables, CONCAT(uniqueid, '|', closecallid) as detail_id, 'I' as direction from vicidial_closer_log $vicidial_closer_log_SQL and (user!='VDCL') $sort_clause";
if ($DB) {$HTML_output.="<B>$stmt</B>";}