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Added calls_waiting_vl_ campaign options to add optional lead columns to the agent screen Calls In Queue panel

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git-svn-id: svn://192.168.202.10@3425 3d104415-ff17-0410-8863-d5cf3c621b8a
This commit is contained in:
mattf
2021-04-17 16:02:27 +00:00
parent e21345f7f8
commit 25ceb7a306
9 changed files with 2367 additions and 2244 deletions
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agc_2-X/trunk/extras/MySQL_AST_CREATE_tables.sql
+4 -2
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@@ -1061,7 +1061,9 @@ qc_scorecard_id VARCHAR(20) DEFAULT '',
qc_statuses_id VARCHAR(20) DEFAULT '', qc_statuses_id VARCHAR(20) DEFAULT '',
clear_form ENUM('DISABLED','ENABLED','ACKNOWLEDGE') default 'ACKNOWLEDGE', clear_form ENUM('DISABLED','ENABLED','ACKNOWLEDGE') default 'ACKNOWLEDGE',
leave_3way_start_recording ENUM('DISABLED','ALL_CALLS','ALL_BUT_EXCEPTIONS','ONLY_EXCEPTIONS') default 'DISABLED', leave_3way_start_recording ENUM('DISABLED','ALL_CALLS','ALL_BUT_EXCEPTIONS','ONLY_EXCEPTIONS') default 'DISABLED',
leave_3way_start_recording_exception VARCHAR(40) default 'DISABLED' leave_3way_start_recording_exception VARCHAR(40) default 'DISABLED',
calls_waiting_vl_one VARCHAR(25) default 'DISABLED',
calls_waiting_vl_two VARCHAR(25) default 'DISABLED'
) ENGINE=MyISAM; ) ENGINE=MyISAM;
CREATE TABLE vicidial_lists ( CREATE TABLE vicidial_lists (
@@ -4896,4 +4898,4 @@ INSERT INTO vicidial_settings_containers(container_id,container_notes,container_
UPDATE system_settings set vdc_agent_api_active='1'; UPDATE system_settings set vdc_agent_api_active='1';
UPDATE system_settings SET db_schema_version='1629',db_schema_update_date=NOW(),reload_timestamp=NOW(); UPDATE system_settings SET db_schema_version='1630',db_schema_update_date=NOW(),reload_timestamp=NOW();
agc_2-X/trunk/extras/upgrade_2.14.sql
+5
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@@ -1635,3 +1635,8 @@ CREATE TABLE vicidial_peer_event_log_archive LIKE vicidial_peer_event_log;
ALTER TABLE vicidial_peer_event_log_archive MODIFY peer_event_id INT(9) UNSIGNED NOT NULL; ALTER TABLE vicidial_peer_event_log_archive MODIFY peer_event_id INT(9) UNSIGNED NOT NULL;
UPDATE system_settings SET db_schema_version='1629',db_schema_update_date=NOW() where db_schema_version < 1629; UPDATE system_settings SET db_schema_version='1629',db_schema_update_date=NOW() where db_schema_version < 1629;
ALTER TABLE vicidial_campaigns ADD calls_waiting_vl_one VARCHAR(25) default 'DISABLED';
ALTER TABLE vicidial_campaigns ADD calls_waiting_vl_two VARCHAR(25) default 'DISABLED';
UPDATE system_settings SET db_schema_version='1630',db_schema_update_date=NOW() where db_schema_version < 1630;
agc_2-X/trunk/www/agc/agc_agent_manager_chat_interface.php
+862 -862
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agc_2-X/trunk/www/agc/chat_db_query.php
+1363 -1363
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agc_2-X/trunk/www/agc/vdc_db_query.php
+50 -4
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@@ -504,10 +504,11 @@
# 210324-1606 - Added leave_3way_start_recording campaign options # 210324-1606 - Added leave_3way_start_recording campaign options
# 210329-1515 - Fix for issue on transfer list user fullname having an underscore # 210329-1515 - Fix for issue on transfer list user fullname having an underscore
# 210330-2255 - Fixed issues with dashes as custom fields values throwing off delimiters # 210330-2255 - Fixed issues with dashes as custom fields values throwing off delimiters
# 210417-1109 - Added calls_waiting_vl_ options
# #
$version = '2.14-397'; $version = '2.14-398';
$build = '210330-2255'; $build = '210417-1109';
$php_script = 'vdc_db_query.php'; $php_script = 'vdc_db_query.php';
$mel=1; # Mysql Error Log enabled = 1 $mel=1; # Mysql Error Log enabled = 1
$mysql_log_count=850; $mysql_log_count=850;
@@ -818,6 +819,10 @@ if (isset($_GET["leave_3way_start_recording_filename"])) {$leave_3way_start_re
elseif (isset($_POST["leave_3way_start_recording_filename"])) {$leave_3way_start_recording_filename=$_POST["leave_3way_start_recording_filename"];} elseif (isset($_POST["leave_3way_start_recording_filename"])) {$leave_3way_start_recording_filename=$_POST["leave_3way_start_recording_filename"];}
if (isset($_GET["channelrec"])) {$channelrec=$_GET["channelrec"];} if (isset($_GET["channelrec"])) {$channelrec=$_GET["channelrec"];}
elseif (isset($_POST["channelrec"])) {$channelrec=$_POST["channelrec"];} elseif (isset($_POST["channelrec"])) {$channelrec=$_POST["channelrec"];}
if (isset($_GET["calls_waiting_vl_oneLABEL"])) {$calls_waiting_vl_oneLABEL=$_GET["calls_waiting_vl_oneLABEL"];}
elseif (isset($_POST["calls_waiting_vl_oneLABEL"])) {$calls_waiting_vl_oneLABEL=$_POST["calls_waiting_vl_oneLABEL"];}
if (isset($_GET["calls_waiting_vl_twoLABEL"])) {$calls_waiting_vl_twoLABEL=$_GET["calls_waiting_vl_twoLABEL"];}
elseif (isset($_POST["calls_waiting_vl_twoLABEL"])) {$calls_waiting_vl_twoLABEL=$_POST["calls_waiting_vl_twoLABEL"];}
header ("Content-type: text/html; charset=utf-8"); header ("Content-type: text/html; charset=utf-8");
header ("Cache-Control: no-cache, must-revalidate"); // HTTP/1.1 header ("Cache-Control: no-cache, must-revalidate"); // HTTP/1.1
@@ -1149,6 +1154,8 @@ if ($non_latin < 1)
$search = preg_replace('/[^-_0-9a-zA-Z]/','',$search); $search = preg_replace('/[^-_0-9a-zA-Z]/','',$search);
$sub_status = preg_replace('/[^-_0-9a-zA-Z]/','',$sub_status); $sub_status = preg_replace('/[^-_0-9a-zA-Z]/','',$sub_status);
$user_group = preg_replace('/[^-_0-9a-zA-Z]/','',$user_group); $user_group = preg_replace('/[^-_0-9a-zA-Z]/','',$user_group);
$calls_waiting_vl_oneLABEL = preg_replace('/[^-, _0-9a-zA-Z]/','',$calls_waiting_vl_oneLABEL);
$calls_waiting_vl_twoLABEL = preg_replace('/[^-, _0-9a-zA-Z]/','',$calls_waiting_vl_twoLABEL);
} }
else else
{ {
@@ -1176,6 +1183,8 @@ else
$search = preg_replace('/[^-_0-9\p{L}]/u','',$search); $search = preg_replace('/[^-_0-9\p{L}]/u','',$search);
$sub_status = preg_replace('/[^-_0-9\p{L}]/u','',$sub_status); $sub_status = preg_replace('/[^-_0-9\p{L}]/u','',$sub_status);
$user_group = preg_replace('/[^-_0-9\p{L}]/u','',$user_group); $user_group = preg_replace('/[^-_0-9\p{L}]/u','',$user_group);
$calls_waiting_vl_oneLABEL = preg_replace('/[^-, _0-9\p{L}]/u','',$calls_waiting_vl_oneLABEL);
$calls_waiting_vl_twoLABEL = preg_replace('/[^-, _0-9\p{L}]/u','',$calls_waiting_vl_twoLABEL);
} }
@@ -16707,13 +16716,15 @@ if ($ACTION == 'AGENTSview')
################################################################################ ################################################################################
if ($ACTION == 'CALLSINQUEUEview') if ($ACTION == 'CALLSINQUEUEview')
{ {
$stmt="SELECT view_calls_in_queue,grab_calls_in_queue from vicidial_campaigns where campaign_id='$campaign'"; $stmt="SELECT view_calls_in_queue,grab_calls_in_queue,calls_waiting_vl_one,calls_waiting_vl_two from vicidial_campaigns where campaign_id='$campaign'";
if ($non_latin > 0) {$rslt=mysql_to_mysqli("SET NAMES 'UTF8'", $link);} if ($non_latin > 0) {$rslt=mysql_to_mysqli("SET NAMES 'UTF8'", $link);}
$rslt=mysql_to_mysqli($stmt, $link); $rslt=mysql_to_mysqli($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00228',$user,$server_ip,$session_name,$one_mysql_log);} if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00228',$user,$server_ip,$session_name,$one_mysql_log);}
$row=mysqli_fetch_row($rslt); $row=mysqli_fetch_row($rslt);
$view_calls_in_queue = $row[0]; $view_calls_in_queue = $row[0];
$grab_calls_in_queue = $row[1]; $grab_calls_in_queue = $row[1];
$calls_waiting_vl_one = $row[2];
$calls_waiting_vl_two = $row[3];
if (preg_match('/NONE/i',$view_calls_in_queue)) if (preg_match('/NONE/i',$view_calls_in_queue))
{ {
@@ -16804,12 +16815,28 @@ if ($ACTION == 'CALLSINQUEUEview')
} }
$loop_count++; $loop_count++;
} }
$calls_waiting_vl_oneSQL='';
$calls_waiting_vl_twoSQL='';
if ( ($calls_waiting_vl_one != 'DISABLED') and (strlen($calls_waiting_vl_one) > 2) )
{
$calls_waiting_vl_oneSQL = ",$calls_waiting_vl_one";
if (strlen($calls_waiting_vl_oneLABEL) < 1) {$calls_waiting_vl_oneLABEL = $calls_waiting_vl_one;}
}
if ( ($calls_waiting_vl_two != 'DISABLED') and (strlen($calls_waiting_vl_two) > 2) )
{
$calls_waiting_vl_twoSQL = ",$calls_waiting_vl_two";
if (strlen($calls_waiting_vl_twoLABEL) < 1) {$calls_waiting_vl_twoLABEL = $calls_waiting_vl_two;}
}
echo "<TABLE CELLPADDING=0 CELLSPACING=1 BORDER=0 WIDTH=$stage>"; echo "<TABLE CELLPADDING=0 CELLSPACING=1 BORDER=0 WIDTH=$stage>";
echo "<TR>"; echo "<TR>";
echo "<TD> &nbsp; </TD>"; echo "<TD> &nbsp; </TD>";
echo "<TD BGCOLOR=\"#CCCCCC\"><font style=\"font-size:11px;font-family:sans-serif;\"><B> &nbsp; "._QXZ("PHONE")." &nbsp; </font></TD>"; echo "<TD BGCOLOR=\"#CCCCCC\"><font style=\"font-size:11px;font-family:sans-serif;\"><B> &nbsp; "._QXZ("PHONE")." &nbsp; </font></TD>";
echo "<TD BGCOLOR=\"#CCCCCC\"><font style=\"font-size:11px;font-family:sans-serif;\"><B> &nbsp; "._QXZ("FULL NAME")." &nbsp; </font></TD>"; echo "<TD BGCOLOR=\"#CCCCCC\"><font style=\"font-size:11px;font-family:sans-serif;\"><B> &nbsp; "._QXZ("FULL NAME")." &nbsp; </font></TD>";
if (strlen($calls_waiting_vl_oneSQL) > 2)
{echo "<TD BGCOLOR=\"#CCCCCC\"><font style=\"font-size:11px;font-family:sans-serif;\"><B> &nbsp; "._QXZ("$calls_waiting_vl_oneLABEL")." &nbsp; </font></TD>";}
if (strlen($calls_waiting_vl_twoSQL) > 2)
{echo "<TD BGCOLOR=\"#CCCCCC\"><font style=\"font-size:11px;font-family:sans-serif;\"><B> &nbsp; "._QXZ("$calls_waiting_vl_twoLABEL")." &nbsp; </font></TD>";}
echo "<TD BGCOLOR=\"#CCCCCC\"><font style=\"font-size:11px;font-family:sans-serif;\"><B> &nbsp; "._QXZ("WAIT")." &nbsp; </font></TD>"; echo "<TD BGCOLOR=\"#CCCCCC\"><font style=\"font-size:11px;font-family:sans-serif;\"><B> &nbsp; "._QXZ("WAIT")." &nbsp; </font></TD>";
echo "<TD BGCOLOR=\"#CCCCCC\"><font style=\"font-size:11px;font-family:sans-serif;\"><B> &nbsp; "._QXZ("AGENT")." &nbsp; </font></TD>"; echo "<TD BGCOLOR=\"#CCCCCC\"><font style=\"font-size:11px;font-family:sans-serif;\"><B> &nbsp; "._QXZ("AGENT")." &nbsp; </font></TD>";
echo "<TD BGCOLOR=\"#CCCCCC\"><font style=\"font-size:11px;font-family:sans-serif;\"> &nbsp; &nbsp; &nbsp; </font></TD>"; echo "<TD BGCOLOR=\"#CCCCCC\"><font style=\"font-size:11px;font-family:sans-serif;\"> &nbsp; &nbsp; &nbsp; </font></TD>";
@@ -16831,6 +16858,8 @@ if ($ACTION == 'CALLSINQUEUEview')
if ($Fminutes_S < 10) {$Fminutes_S = "0$Fminutes_S";} if ($Fminutes_S < 10) {$Fminutes_S = "0$Fminutes_S";}
$call_time = "$Fminutes_M_int:$Fminutes_S"; $call_time = "$Fminutes_M_int:$Fminutes_S";
$call_handle_method=''; $call_handle_method='';
$calls_waiting_vl_oneVAL='';
$calls_waiting_vl_twoVAL='';
if ($OQcall_type[$loop_count]=='IN') if ($OQcall_type[$loop_count]=='IN')
{ {
@@ -16841,7 +16870,7 @@ if ($ACTION == 'CALLSINQUEUEview')
$group_name = $row[0]; $group_name = $row[0];
$group_color = $row[1]; $group_color = $row[1];
} }
$stmt="SELECT comments,user,first_name,last_name from vicidial_list where lead_id='$OQlead_id[$loop_count]'"; $stmt="SELECT comments,user,first_name,last_name $calls_waiting_vl_oneSQL $calls_waiting_vl_twoSQL from vicidial_list where lead_id='$OQlead_id[$loop_count]'";
$rslt=mysql_to_mysqli($stmt, $link); $rslt=mysql_to_mysqli($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00232',$user,$server_ip,$session_name,$one_mysql_log);} if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00232',$user,$server_ip,$session_name,$one_mysql_log);}
$row=mysqli_fetch_row($rslt); $row=mysqli_fetch_row($rslt);
@@ -16849,6 +16878,15 @@ if ($ACTION == 'CALLSINQUEUEview')
$agent = $row[1]; $agent = $row[1];
$first_last_name = "$row[2] $row[3]"; $first_last_name = "$row[2] $row[3]";
$caller_name = $first_last_name; $caller_name = $first_last_name;
if (strlen($calls_waiting_vl_oneSQL) > 2)
{
$calls_waiting_vl_oneVAL = $row[4];
if (strlen($calls_waiting_vl_twoSQL) > 2) {$calls_waiting_vl_twoVAL = $row[5];}
}
else
{
if (strlen($calls_waiting_vl_twoSQL) > 2) {$calls_waiting_vl_twoVAL = $row[4];}
}
$stmt="SELECT full_name from vicidial_users where user='$agent'"; $stmt="SELECT full_name from vicidial_users where user='$agent'";
$rslt=mysql_to_mysqli($stmt, $link); $rslt=mysql_to_mysqli($stmt, $link);
@@ -16875,6 +16913,10 @@ if ($ACTION == 'CALLSINQUEUEview')
echo "<TD> <a href=\"#\" onclick=\"callinqueuegrab('$OQauto_call_id[$loop_count]');return false;\"><font style=\"font-size: 11px; font-family: sans-serif;\">"._QXZ("TAKE CALL")."</a> &nbsp; </TD>"; echo "<TD> <a href=\"#\" onclick=\"callinqueuegrab('$OQauto_call_id[$loop_count]');return false;\"><font style=\"font-size: 11px; font-family: sans-serif;\">"._QXZ("TAKE CALL")."</a> &nbsp; </TD>";
echo "<TD><font style=\"font-size: 11px; font-family: sans-serif;\"> &nbsp; $OQphone_number[$loop_count] &nbsp; </font></TD>"; echo "<TD><font style=\"font-size: 11px; font-family: sans-serif;\"> &nbsp; $OQphone_number[$loop_count] &nbsp; </font></TD>";
echo "<TD><font style=\"font-size: 11px; font-family: sans-serif;\"> &nbsp; $caller_name &nbsp; </font></TD>"; echo "<TD><font style=\"font-size: 11px; font-family: sans-serif;\"> &nbsp; $caller_name &nbsp; </font></TD>";
if (strlen($calls_waiting_vl_oneSQL) > 2)
{echo "<TD><font style=\"font-size: 11px; font-family: sans-serif;\"> &nbsp; $calls_waiting_vl_oneVAL &nbsp; </font></TD>";}
if (strlen($calls_waiting_vl_twoSQL) > 2)
{echo "<TD><font style=\"font-size: 11px; font-family: sans-serif;\"> &nbsp; $calls_waiting_vl_twoVAL &nbsp; </font></TD>";}
echo "<TD><font style=\"font-size: 11px; font-family: sans-serif;\"> &nbsp; $call_time &nbsp; </font></TD>"; echo "<TD><font style=\"font-size: 11px; font-family: sans-serif;\"> &nbsp; $call_time &nbsp; </font></TD>";
echo "<TD><font style=\"font-size: 11px; font-family: sans-serif;\"> &nbsp; $agent - $agent_name &nbsp; </font></TD>"; echo "<TD><font style=\"font-size: 11px; font-family: sans-serif;\"> &nbsp; $agent - $agent_name &nbsp; </font></TD>";
echo "<TD bgcolor=\"$group_color\"><font style=\"font-size: 11px; font-family: sans-serif;\"> &nbsp; &nbsp; &nbsp; </font></TD>"; echo "<TD bgcolor=\"$group_color\"><font style=\"font-size: 11px; font-family: sans-serif;\"> &nbsp; &nbsp; &nbsp; </font></TD>";
@@ -16888,6 +16930,10 @@ if ($ACTION == 'CALLSINQUEUEview')
echo "<TD> &nbsp; </TD>"; echo "<TD> &nbsp; </TD>";
echo "<TD><font style=\"font-size: 11px; font-family: sans-serif;\"> &nbsp; $OQphone_number[$loop_count] &nbsp; </font></TD>"; echo "<TD><font style=\"font-size: 11px; font-family: sans-serif;\"> &nbsp; $OQphone_number[$loop_count] &nbsp; </font></TD>";
echo "<TD><font style=\"font-size: 11px; font-family: sans-serif;\"> &nbsp; $caller_name &nbsp; </font></TD>"; echo "<TD><font style=\"font-size: 11px; font-family: sans-serif;\"> &nbsp; $caller_name &nbsp; </font></TD>";
if (strlen($calls_waiting_vl_oneSQL) > 2)
{echo "<TD><font style=\"font-size: 11px; font-family: sans-serif;\"> &nbsp; $calls_waiting_vl_oneVAL &nbsp; </font></TD>";}
if (strlen($calls_waiting_vl_twoSQL) > 2)
{echo "<TD><font style=\"font-size: 11px; font-family: sans-serif;\"> &nbsp; $calls_waiting_vl_twoVAL &nbsp; </font></TD>";}
echo "<TD><font style=\"font-size: 11px; font-family: sans-serif;\"> &nbsp; $call_time &nbsp; </font></TD>"; echo "<TD><font style=\"font-size: 11px; font-family: sans-serif;\"> &nbsp; $call_time &nbsp; </font></TD>";
echo "<TD><font style=\"font-size: 11px; font-family: sans-serif;\"> &nbsp; $agent - $agent_name &nbsp; </font></TD>"; echo "<TD><font style=\"font-size: 11px; font-family: sans-serif;\"> &nbsp; $agent - $agent_name &nbsp; </font></TD>";
echo "<TD bgcolor=\"$group_color\"><font style=\"font-size: 11px; font-family: sans-serif;\"> &nbsp; &nbsp; &nbsp; </font></TD>"; echo "<TD bgcolor=\"$group_color\"><font style=\"font-size: 11px; font-family: sans-serif;\"> &nbsp; &nbsp; &nbsp; </font></TD>";
agc_2-X/trunk/www/agc/vicidial.php
+58 -4
View File
@@ -664,10 +664,11 @@
# 210324-1604 - Added leave_3way_start_recording campaign options # 210324-1604 - Added leave_3way_start_recording campaign options
# 210327-2058 - Added system setting(agent_screen_timer) for selection of JavaScript timer: setTimeout or EventSource # 210327-2058 - Added system setting(agent_screen_timer) for selection of JavaScript timer: setTimeout or EventSource
# 210330-2254 - Fixed issues with dashes as custom fields values throwing off delimiters # 210330-2254 - Fixed issues with dashes as custom fields values throwing off delimiters
# 210417-1109 - Added calls_waiting_vl_ campaign options
# #
$version = '2.14-632c'; $version = '2.14-633c';
$build = '210330-2254'; $build = '210417-1109';
$mel=1; # Mysql Error Log enabled = 1 $mel=1; # Mysql Error Log enabled = 1
$mysql_log_count=95; $mysql_log_count=95;
$one_mysql_log=0; $one_mysql_log=0;
@@ -2226,7 +2227,7 @@ else
$HKstatusnames = substr("$HKstatusnames", 0, -1); $HKstatusnames = substr("$HKstatusnames", 0, -1);
##### grab the campaign settings ##### grab the campaign settings
$stmt="SELECT park_ext,park_file_name,web_form_address,allow_closers,auto_dial_level,dial_timeout,dial_prefix,campaign_cid,campaign_vdad_exten,campaign_rec_exten,campaign_recording,campaign_rec_filename,campaign_script,get_call_launch,am_message_exten,xferconf_a_dtmf,xferconf_a_number,xferconf_b_dtmf,xferconf_b_number,alt_number_dialing,scheduled_callbacks,wrapup_seconds,wrapup_message,closer_campaigns,use_internal_dnc,allcalls_delay,omit_phone_code,agent_pause_codes_active,no_hopper_leads_logins,campaign_allow_inbound,manual_dial_list_id,default_xfer_group,xfer_groups,disable_alter_custphone,display_queue_count,manual_dial_filter,agent_clipboard_copy,use_campaign_dnc,three_way_call_cid,dial_method,three_way_dial_prefix,web_form_target,vtiger_screen_login,agent_allow_group_alias,default_group_alias,quick_transfer_button,prepopulate_transfer_preset,view_calls_in_queue,view_calls_in_queue_launch,call_requeue_button,pause_after_each_call,no_hopper_dialing,agent_dial_owner_only,agent_display_dialable_leads,web_form_address_two,agent_select_territories,crm_popup_login,crm_login_address,timer_action,timer_action_message,timer_action_seconds,start_call_url,dispo_call_url,xferconf_c_number,xferconf_d_number,xferconf_e_number,use_custom_cid,scheduled_callbacks_alert,scheduled_callbacks_count,manual_dial_override,blind_monitor_warning,blind_monitor_message,blind_monitor_filename,timer_action_destination,enable_xfer_presets,hide_xfer_number_to_dial,manual_dial_prefix,customer_3way_hangup_logging,customer_3way_hangup_seconds,customer_3way_hangup_action,ivr_park_call,manual_preview_dial,api_manual_dial,manual_dial_call_time_check,my_callback_option,per_call_notes,agent_lead_search,agent_lead_search_method,queuemetrics_phone_environment,auto_pause_precall,auto_pause_precall_code,auto_resume_precall,manual_dial_cid,custom_3way_button_transfer,callback_days_limit,disable_dispo_screen,disable_dispo_status,screen_labels,status_display_fields,pllb_grouping,pllb_grouping_limit,in_group_dial,in_group_dial_select,pause_after_next_call,owner_populate,manual_dial_lead_id,dead_max,dispo_max,pause_max,dead_max_dispo,dispo_max_dispo,max_inbound_calls,manual_dial_search_checkbox,hide_call_log_info,timer_alt_seconds,wrapup_bypass,wrapup_after_hotkey,callback_active_limit,callback_active_limit_override,comments_all_tabs,comments_dispo_screen,comments_callback_screen,qc_comment_history,show_previous_callback,clear_script,manual_dial_search_filter,web_form_address_three,manual_dial_override_field,status_display_ingroup,customer_gone_seconds,agent_display_fields,manual_dial_timeout,manual_auto_next,manual_auto_show,allow_required_fields,dead_to_dispo,agent_xfer_validation,ready_max_logout,callback_display_days,three_way_record_stop,hangup_xfer_record_start,max_inbound_calls_outcome,manual_auto_next_options,agent_screen_time_display,pause_max_dispo,script_top_dispo,routing_initiated_recordings,dead_trigger_seconds,dead_trigger_action,dead_trigger_repeat,dead_trigger_filename,scheduled_callbacks_force_dial,callback_hours_block,callback_display_days,scheduled_callbacks_timezones_container,three_way_volume_buttons,manual_dial_validation,mute_recordings,leave_vm_no_dispo,leave_vm_message_group_id,campaign_script_two,browser_alert_sound,browser_alert_volume,three_way_record_stop_exception,pause_max_exceptions,transfer_button_launch,leave_3way_start_recording,leave_3way_start_recording_exception FROM vicidial_campaigns where campaign_id = '$VD_campaign';"; $stmt="SELECT park_ext,park_file_name,web_form_address,allow_closers,auto_dial_level,dial_timeout,dial_prefix,campaign_cid,campaign_vdad_exten,campaign_rec_exten,campaign_recording,campaign_rec_filename,campaign_script,get_call_launch,am_message_exten,xferconf_a_dtmf,xferconf_a_number,xferconf_b_dtmf,xferconf_b_number,alt_number_dialing,scheduled_callbacks,wrapup_seconds,wrapup_message,closer_campaigns,use_internal_dnc,allcalls_delay,omit_phone_code,agent_pause_codes_active,no_hopper_leads_logins,campaign_allow_inbound,manual_dial_list_id,default_xfer_group,xfer_groups,disable_alter_custphone,display_queue_count,manual_dial_filter,agent_clipboard_copy,use_campaign_dnc,three_way_call_cid,dial_method,three_way_dial_prefix,web_form_target,vtiger_screen_login,agent_allow_group_alias,default_group_alias,quick_transfer_button,prepopulate_transfer_preset,view_calls_in_queue,view_calls_in_queue_launch,call_requeue_button,pause_after_each_call,no_hopper_dialing,agent_dial_owner_only,agent_display_dialable_leads,web_form_address_two,agent_select_territories,crm_popup_login,crm_login_address,timer_action,timer_action_message,timer_action_seconds,start_call_url,dispo_call_url,xferconf_c_number,xferconf_d_number,xferconf_e_number,use_custom_cid,scheduled_callbacks_alert,scheduled_callbacks_count,manual_dial_override,blind_monitor_warning,blind_monitor_message,blind_monitor_filename,timer_action_destination,enable_xfer_presets,hide_xfer_number_to_dial,manual_dial_prefix,customer_3way_hangup_logging,customer_3way_hangup_seconds,customer_3way_hangup_action,ivr_park_call,manual_preview_dial,api_manual_dial,manual_dial_call_time_check,my_callback_option,per_call_notes,agent_lead_search,agent_lead_search_method,queuemetrics_phone_environment,auto_pause_precall,auto_pause_precall_code,auto_resume_precall,manual_dial_cid,custom_3way_button_transfer,callback_days_limit,disable_dispo_screen,disable_dispo_status,screen_labels,status_display_fields,pllb_grouping,pllb_grouping_limit,in_group_dial,in_group_dial_select,pause_after_next_call,owner_populate,manual_dial_lead_id,dead_max,dispo_max,pause_max,dead_max_dispo,dispo_max_dispo,max_inbound_calls,manual_dial_search_checkbox,hide_call_log_info,timer_alt_seconds,wrapup_bypass,wrapup_after_hotkey,callback_active_limit,callback_active_limit_override,comments_all_tabs,comments_dispo_screen,comments_callback_screen,qc_comment_history,show_previous_callback,clear_script,manual_dial_search_filter,web_form_address_three,manual_dial_override_field,status_display_ingroup,customer_gone_seconds,agent_display_fields,manual_dial_timeout,manual_auto_next,manual_auto_show,allow_required_fields,dead_to_dispo,agent_xfer_validation,ready_max_logout,callback_display_days,three_way_record_stop,hangup_xfer_record_start,max_inbound_calls_outcome,manual_auto_next_options,agent_screen_time_display,pause_max_dispo,script_top_dispo,routing_initiated_recordings,dead_trigger_seconds,dead_trigger_action,dead_trigger_repeat,dead_trigger_filename,scheduled_callbacks_force_dial,callback_hours_block,callback_display_days,scheduled_callbacks_timezones_container,three_way_volume_buttons,manual_dial_validation,mute_recordings,leave_vm_no_dispo,leave_vm_message_group_id,campaign_script_two,browser_alert_sound,browser_alert_volume,three_way_record_stop_exception,pause_max_exceptions,transfer_button_launch,leave_3way_start_recording,leave_3way_start_recording_exception,calls_waiting_vl_one,calls_waiting_vl_two FROM vicidial_campaigns where campaign_id = '$VD_campaign';";
$rslt=mysql_to_mysqli($stmt, $link); $rslt=mysql_to_mysqli($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'01013',$VD_login,$server_ip,$session_name,$one_mysql_log);} if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'01013',$VD_login,$server_ip,$session_name,$one_mysql_log);}
if ($DB) {echo "$stmt\n";} if ($DB) {echo "$stmt\n";}
@@ -2399,6 +2400,8 @@ else
$transfer_button_launch = $row[165]; $transfer_button_launch = $row[165];
$leave_3way_start_recording = $row[166]; $leave_3way_start_recording = $row[166];
$leave_3way_start_recording_exception = $row[167]; $leave_3way_start_recording_exception = $row[167];
$calls_waiting_vl_one = $row[168];
$calls_waiting_vl_two = $row[169];
$LTWSRcontainer_entry=''; $LTWSRcontainer_entry='';
if ( (strlen($leave_3way_start_recording_exception) > 1) and ($leave_3way_start_recording_exception != 'DISABLED') ) if ( (strlen($leave_3way_start_recording_exception) > 1) and ($leave_3way_start_recording_exception != 'DISABLED') )
@@ -4592,6 +4595,57 @@ $CCAL_OUT .= "</table>";
### END - build the callback calendar (12 months) ### ### END - build the callback calendar (12 months) ###
################################################################ ################################################################
$calls_waiting_vl_oneLABEL='';
$calls_waiting_vl_twoLABEL='';
if ( ($calls_waiting_vl_one != 'DISABLED') and (strlen($calls_waiting_vl_one) > 2) )
{
$calls_waiting_vl_oneLABEL = $calls_waiting_vl_one;
if ($calls_waiting_vl_one == 'title') {$calls_waiting_vl_oneLABEL = $label_title;}
if ($calls_waiting_vl_one == 'first_name') {$calls_waiting_vl_oneLABEL = $label_first_name;}
if ($calls_waiting_vl_one == 'middle_initial') {$calls_waiting_vl_oneLABEL = $label_middle_initial;}
if ($calls_waiting_vl_one == 'last_name') {$calls_waiting_vl_oneLABEL = $label_last_name;}
if ($calls_waiting_vl_one == 'address1') {$calls_waiting_vl_oneLABEL = $label_address1;}
if ($calls_waiting_vl_one == 'address2') {$calls_waiting_vl_oneLABEL = $label_address2;}
if ($calls_waiting_vl_one == 'address3') {$calls_waiting_vl_oneLABEL = $label_address3;}
if ($calls_waiting_vl_one == 'city') {$calls_waiting_vl_oneLABEL = $label_city;}
if ($calls_waiting_vl_one == 'state') {$calls_waiting_vl_oneLABEL = $label_state;}
if ($calls_waiting_vl_one == 'province') {$calls_waiting_vl_oneLABEL = $label_province;}
if ($calls_waiting_vl_one == 'postal_code') {$calls_waiting_vl_oneLABEL = $label_postal_code;}
if ($calls_waiting_vl_one == 'vendor_lead_code') {$calls_waiting_vl_oneLABEL = $label_vendor_lead_code;}
if ($calls_waiting_vl_one == 'gender') {$calls_waiting_vl_oneLABEL = $label_gender;}
if ($calls_waiting_vl_one == 'phone_number') {$calls_waiting_vl_oneLABEL = $label_phone_number;}
if ($calls_waiting_vl_one == 'phone_code') {$calls_waiting_vl_oneLABEL = $label_phone_code;}
if ($calls_waiting_vl_one == 'alt_phone') {$calls_waiting_vl_oneLABEL = $label_alt_phone;}
if ($calls_waiting_vl_one == 'security_phrase') {$calls_waiting_vl_oneLABEL = $label_security_phrase;}
if ($calls_waiting_vl_one == 'email') {$calls_waiting_vl_oneLABEL = $label_email;}
if ($calls_waiting_vl_one == 'comments') {$calls_waiting_vl_oneLABEL = $label_comments;}
$calls_waiting_vl_oneLABEL = strtoupper($calls_waiting_vl_oneLABEL);
}
if ( ($calls_waiting_vl_two != 'DISABLED') and (strlen($calls_waiting_vl_two) > 2) )
{
$calls_waiting_vl_twoLABEL = $calls_waiting_vl_two;
if ($calls_waiting_vl_two == 'title') {$calls_waiting_vl_twoLABEL = $label_title;}
if ($calls_waiting_vl_two == 'first_name') {$calls_waiting_vl_twoLABEL = $label_first_name;}
if ($calls_waiting_vl_two == 'middle_initial') {$calls_waiting_vl_twoLABEL = $label_middle_initial;}
if ($calls_waiting_vl_two == 'last_name') {$calls_waiting_vl_twoLABEL = $label_last_name;}
if ($calls_waiting_vl_two == 'address1') {$calls_waiting_vl_twoLABEL = $label_address1;}
if ($calls_waiting_vl_two == 'address2') {$calls_waiting_vl_twoLABEL = $label_address2;}
if ($calls_waiting_vl_two == 'address3') {$calls_waiting_vl_twoLABEL = $label_address3;}
if ($calls_waiting_vl_two == 'city') {$calls_waiting_vl_twoLABEL = $label_city;}
if ($calls_waiting_vl_two == 'state') {$calls_waiting_vl_twoLABEL = $label_state;}
if ($calls_waiting_vl_two == 'province') {$calls_waiting_vl_twoLABEL = $label_province;}
if ($calls_waiting_vl_two == 'postal_code') {$calls_waiting_vl_twoLABEL = $label_postal_code;}
if ($calls_waiting_vl_two == 'vendor_lead_code') {$calls_waiting_vl_twoLABEL = $label_vendor_lead_code;}
if ($calls_waiting_vl_two == 'gender') {$calls_waiting_vl_twoLABEL = $label_gender;}
if ($calls_waiting_vl_two == 'phone_number') {$calls_waiting_vl_twoLABEL = $label_phone_number;}
if ($calls_waiting_vl_two == 'phone_code') {$calls_waiting_vl_twoLABEL = $label_phone_code;}
if ($calls_waiting_vl_two == 'alt_phone') {$calls_waiting_vl_twoLABEL = $label_alt_phone;}
if ($calls_waiting_vl_two == 'security_phrase') {$calls_waiting_vl_twoLABEL = $label_security_phrase;}
if ($calls_waiting_vl_two == 'email') {$calls_waiting_vl_twoLABEL = $label_email;}
if ($calls_waiting_vl_two == 'comments') {$calls_waiting_vl_twoLABEL = $label_comments;}
$calls_waiting_vl_twoLABEL = strtoupper($calls_waiting_vl_twoLABEL);
}
echo $INSERT_head_script; echo $INSERT_head_script;
?> ?>
<script language="Javascript"> <script language="Javascript">
@@ -17886,7 +17940,7 @@ function phone_number_format(formatphone) {
} }
if (xmlhttp) if (xmlhttp)
{ {
RAview_query = "server_ip=" + server_ip + "&session_name=" + session_name + "&ACTION=CALLSINQUEUEview&format=text&user=" + user + "&pass=" + pass + "&conf_exten=" + session_id + "&extension=" + extension + "&protocol=" + protocol + "&campaign=" + campaign + "&stage=<?php echo $CQwidth ?>"; RAview_query = "server_ip=" + server_ip + "&session_name=" + session_name + "&ACTION=CALLSINQUEUEview&format=text&user=" + user + "&pass=" + pass + "&conf_exten=" + session_id + "&extension=" + extension + "&protocol=" + protocol + "&campaign=" + campaign + "&stage=<?php echo $CQwidth ?>&calls_waiting_vl_oneLABEL=<?php echo $calls_waiting_vl_oneLABEL ?>&calls_waiting_vl_twoLABEL=<?php echo $calls_waiting_vl_twoLABEL ?>";
xmlhttp.open('POST', 'vdc_db_query.php'); xmlhttp.open('POST', 'vdc_db_query.php');
xmlhttp.setRequestHeader('Content-Type','application/x-www-form-urlencoded; charset=UTF-8'); xmlhttp.setRequestHeader('Content-Type','application/x-www-form-urlencoded; charset=UTF-8');
xmlhttp.send(RAview_query); xmlhttp.send(RAview_query);
agc_2-X/trunk/www/vicidial/admin.php
+22 -8
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agc_2-X/trunk/www/vicidial/admin_lists_custom.php
+1
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@@ -67,6 +67,7 @@ require("functions.php");
$PHP_AUTH_USER=$_SERVER['PHP_AUTH_USER']; $PHP_AUTH_USER=$_SERVER['PHP_AUTH_USER'];
$PHP_AUTH_PW=$_SERVER['PHP_AUTH_PW']; $PHP_AUTH_PW=$_SERVER['PHP_AUTH_PW'];
$PHP_SELF=$_SERVER['PHP_SELF']; $PHP_SELF=$_SERVER['PHP_SELF'];
$PHP_SELF = preg_replace('/\.php.*/i','.php',$PHP_SELF);
if (isset($_GET["DB"])) {$DB=$_GET["DB"];} if (isset($_GET["DB"])) {$DB=$_GET["DB"];}
elseif (isset($_POST["DB"])) {$DB=$_POST["DB"];} elseif (isset($_POST["DB"])) {$DB=$_POST["DB"];}
if (isset($_GET["action"])) {$action=$_GET["action"];} if (isset($_GET["action"])) {$action=$_GET["action"];}
agc_2-X/trunk/www/vicidial/help_documentation.txt
+2 -1
View File
@@ -1,4 +1,4 @@
# version: 20210407162801 # version: 20210417101401
users-user User ID <QXZ>This field is where you put the users ID number, can be up to 8 digits in length, Must be at least 2 characters in length.</QXZ> users-user User ID <QXZ>This field is where you put the users ID number, can be up to 8 digits in length, Must be at least 2 characters in length.</QXZ>
users-pass Password <QXZ>This field is where you put the users password. Must be at least 2 characters in length. Only letters and numbers are allowed in user passwords. A medium strength user password will be at least 10 characters in length, and a strong user password will be at least 20 characters in length and have letters as well as at least one number. It is recommended that you use a longer password if possible, stringing together several unrelated words with no spaces, and a number somewhere in the string. The maximum size of a password is 100 characters.</QXZ> users-pass Password <QXZ>This field is where you put the users password. Must be at least 2 characters in length. Only letters and numbers are allowed in user passwords. A medium strength user password will be at least 10 characters in length, and a strong user password will be at least 20 characters in length and have letters as well as at least one number. It is recommended that you use a longer password if possible, stringing together several unrelated words with no spaces, and a number somewhere in the string. The maximum size of a password is 100 characters.</QXZ>
users-force_change_password Force Change Password <QXZ>If this option is set to Y then the user will be prompted to change their password the next time they log in to the administration webpage or the agent screen. Default is N.</QXZ> users-force_change_password Force Change Password <QXZ>If this option is set to Y then the user will be prompted to change their password the next time they log in to the administration webpage or the agent screen. Default is N.</QXZ>
@@ -385,6 +385,7 @@ campaigns-agent_allow_group_alias Group Alias Allowed <QXZ>If you want to allow
campaigns-default_group_alias Default Group Alias <QXZ>If you have allowed Group Aliases then this is the group alias that is selected first by default when the agent chooses to use a Group Alias for an outbound manual call. Default is NONE or empty.</QXZ> campaigns-default_group_alias Default Group Alias <QXZ>If you have allowed Group Aliases then this is the group alias that is selected first by default when the agent chooses to use a Group Alias for an outbound manual call. Default is NONE or empty.</QXZ>
campaigns-view_calls_in_queue Agent View Calls in Queue <QXZ>If set to anything but NONE, agents will be able to see details about the calls that are waiting in queue in their agent screen. If set to a number value, the calls displayed will be limited to the number selected. Default is NONE.</QXZ> campaigns-view_calls_in_queue Agent View Calls in Queue <QXZ>If set to anything but NONE, agents will be able to see details about the calls that are waiting in queue in their agent screen. If set to a number value, the calls displayed will be limited to the number selected. Default is NONE.</QXZ>
campaigns-view_calls_in_queue_launch View Calls in Queue Launch <QXZ>This setting if set to AUTO will have the Calls in Queue frame show up upon login by the agent into the agent screen. Default is MANUAL.</QXZ> campaigns-view_calls_in_queue_launch View Calls in Queue Launch <QXZ>This setting if set to AUTO will have the Calls in Queue frame show up upon login by the agent into the agent screen. Default is MANUAL.</QXZ>
campaigns-calls_waiting_vl_one Calls in Queue Extra Column <QXZ>If not DISABLED, this will display an extra column in the -Calls in Queue- agent screen frame for each call waiting in queue. You can select any of the standard list field columns, the headers will use the same labels as are set for the campaign screen labels. Default is DISABLED.</QXZ>
campaigns-grab_calls_in_queue Agent Grab Calls in Queue <QXZ>This option if set to Y will allow the agent to select the call that they want to take from the Calls in Queue display by clicking on it while paused. Agents will only be able to grab inbound calls or transferred calls, not outbound calls. Default is N.</QXZ> campaigns-grab_calls_in_queue Agent Grab Calls in Queue <QXZ>This option if set to Y will allow the agent to select the call that they want to take from the Calls in Queue display by clicking on it while paused. Agents will only be able to grab inbound calls or transferred calls, not outbound calls. Default is N.</QXZ>
campaigns-call_requeue_button Agent Call Re-Queue Button <QXZ>This option if set to Y will add a Re-Queue Customer button to the agent screen, allowing the agent to send the call into an AGENTDIRECT queue that is reserved for the agent only. Default is N.</QXZ> campaigns-call_requeue_button Agent Call Re-Queue Button <QXZ>This option if set to Y will add a Re-Queue Customer button to the agent screen, allowing the agent to send the call into an AGENTDIRECT queue that is reserved for the agent only. Default is N.</QXZ>
campaigns-pause_after_each_call Agent Pause After Each Call <QXZ>This option if set to Y will pause the agent after every call automatically. Default is N.</QXZ> campaigns-pause_after_each_call Agent Pause After Each Call <QXZ>This option if set to Y will pause the agent after every call automatically. Default is N.</QXZ>