From 2624fe194fdf507ec51b1dfa557ac44fc5a7ae52 Mon Sep 17 00:00:00 2001 From: mattf Date: Sat, 7 May 2011 12:04:54 +0000 Subject: [PATCH] Added Custom 3-Way Button Transfer feature which allows for 3-way calls to be placed using one of several lead fields or campaign presets, as well as the customer optionally being put on park, and the transfer - conf frame being brought up, all at the click of one button on the main agent screen. git-svn-id: svn://192.168.202.10@1655 3d104415-ff17-0410-8863-d5cf3c621b8a --- agc_2-X/trunk/UPGRADE | 6 ++ .../trunk/extras/MySQL_AST_CREATE_tables.sql | 5 +- agc_2-X/trunk/extras/upgrade_2.4.sql | 4 + .../TO_BE_TRANSLATED_2.4.txt | 9 +- .../www/agc/images/vdc_LB_customxfer.gif | Bin 0 -> 1919 bytes .../www/agc/images/vdc_LB_customxfer_OFF.gif | Bin 0 -> 2032 bytes agc_2-X/trunk/www/agc/vicidial.php | 83 +++++++++++++++++- agc_2-X/trunk/www/vicidial/admin.php | 30 +++++-- 8 files changed, 119 insertions(+), 18 deletions(-) create mode 100644 agc_2-X/trunk/www/agc/images/vdc_LB_customxfer.gif create mode 100644 agc_2-X/trunk/www/agc/images/vdc_LB_customxfer_OFF.gif diff --git a/agc_2-X/trunk/UPGRADE b/agc_2-X/trunk/UPGRADE index 5bb1694f..2ad95c98 100644 --- a/agc_2-X/trunk/UPGRADE +++ b/agc_2-X/trunk/UPGRADE @@ -555,6 +555,12 @@ OTHER CHANGES: 125. Added utility to synchronize users, remote agents, dids, call menus, in-groups and campaigns with entries in QM: ADMIN_qm_sync.pl +126. Added Custom 3-Way Button Transfer feature which allows for 3-way calls to + be placed using one of several lead fields or campaign presets, as well + as the customer optionally being put on park, and the transfer - conf + frame being brought up, all at the click of one button on the main agent + screen. + diff --git a/agc_2-X/trunk/extras/MySQL_AST_CREATE_tables.sql b/agc_2-X/trunk/extras/MySQL_AST_CREATE_tables.sql index 4aec4817..69437f0c 100644 --- a/agc_2-X/trunk/extras/MySQL_AST_CREATE_tables.sql +++ b/agc_2-X/trunk/extras/MySQL_AST_CREATE_tables.sql @@ -800,7 +800,8 @@ auto_pause_precall ENUM('Y','N') default 'N', auto_pause_precall_code VARCHAR(6) default 'PRECAL', auto_resume_precall ENUM('Y','N') default 'N', manual_dial_cid ENUM('CAMPAIGN','AGENT_PHONE') default 'CAMPAIGN', -post_phone_time_diff_alert VARCHAR(30) default 'DISABLED' +post_phone_time_diff_alert VARCHAR(30) default 'DISABLED', +custom_3way_button_transfer VARCHAR(30) default 'DISABLED' ); CREATE TABLE vicidial_lists ( @@ -2460,7 +2461,7 @@ ALTER TABLE vicidial_lead_search_log_archive MODIFY search_log_id INT(9) UNSIGNE CREATE TABLE vicidial_closer_log_archive LIKE vicidial_closer_log; ALTER TABLE vicidial_closer_log_archive MODIFY closecallid INT(9) UNSIGNED NOT NULL; -UPDATE system_settings SET db_schema_version='1273',db_schema_update_date=NOW(); +UPDATE system_settings SET db_schema_version='1274',db_schema_update_date=NOW(); GRANT RELOAD ON *.* TO cron@'%'; GRANT RELOAD ON *.* TO cron@localhost; diff --git a/agc_2-X/trunk/extras/upgrade_2.4.sql b/agc_2-X/trunk/extras/upgrade_2.4.sql index 0bcc394b..daa67ed4 100644 --- a/agc_2-X/trunk/extras/upgrade_2.4.sql +++ b/agc_2-X/trunk/extras/upgrade_2.4.sql @@ -752,3 +752,7 @@ UPDATE system_settings SET db_schema_version='1272',db_schema_update_date=NOW(); ALTER TABLE vicidial_campaigns ADD post_phone_time_diff_alert VARCHAR(30) default 'DISABLED'; UPDATE system_settings SET db_schema_version='1273',db_schema_update_date=NOW(); + +ALTER TABLE vicidial_campaigns ADD custom_3way_button_transfer VARCHAR(30) default 'DISABLED'; + +UPDATE system_settings SET db_schema_version='1274',db_schema_update_date=NOW(); diff --git a/agc_2-X/trunk/translations/raw_translation_files/TO_BE_TRANSLATED_2.4.txt b/agc_2-X/trunk/translations/raw_translation_files/TO_BE_TRANSLATED_2.4.txt index 61de2052..b47b7b11 100644 --- a/agc_2-X/trunk/translations/raw_translation_files/TO_BE_TRANSLATED_2.4.txt +++ b/agc_2-X/trunk/translations/raw_translation_files/TO_BE_TRANSLATED_2.4.txt @@ -286,10 +286,10 @@ Wait Time Option Callback List ID|| If Wait Time Option is set to PRESS_CID_CALLBACK, this is the List ID the call is added to as a new lead if the customer presses the option key when presented with the option|| Wait Hold Option Priority|| If both Estimated Hold Time options and Wait Time options are active, this setting will define whether one, the other or both of these features are active. For example, if the Estimated Hold Time Option is set to 360, the Wait Time option is set to 120 and the customer has been waiting for 120 seconds and there are still 400 seconds estimated hold time, then they are both active at the same time and this setting will be checked to see what options will be offered. Default is WAIT only|| -The LOCKED options are used to lock the value to the Quick Transfer Button even if the agent uses the transfer conference features during a cacll before using the Quick Transfer Button|| +The LOCKED options are used to lock the value to the Quick Transfer Button even if the agent uses the transfer conference features during a call before using the Quick Transfer Button|| HANGUP will hang up the call when the timer is triggered, CALLMENU will send the call to the Call Menu specified in the Timer Action Destination field, EXTENSION will send the call to the Extension that is specified in the Timer Action Destination field, IN_GROUP will send the call to the In-Group specified in the Timer Action Destination field|| Timer Action Destination|| -This field is where you specify the Call Menu, Extension or In-Group that you want the cacll sent to if the Time Action is set to CALLMENU, EXTENSION or IN_GROUP. Default is empty|| +This field is where you specify the Call Menu, Extension or In-Group that you want the call sent to if the Time Action is set to CALLMENU, EXTENSION or IN_GROUP. Default is empty|| You must enter field options when adding a|| You must enter field options when updating a|| Allowed Reports|| @@ -339,7 +339,7 @@ Filter Inbound Number|| This option if enabled allows you to filter calls coming into this DID and send them to an alternative action if they match a phone number that is in the filter phone group or a URL response if you have configured one. Default is DISABLED. GROUP will search in a Filter Phone Group. URL will send a URL and will match if a 1 is sent back|| If the Filter Inbound Number field is set to GROUP then this is the ID of the Filter Phone Group that will have its numbers searched looking for a match to the caller ID number of the incoming call|| Filter URL|| -If the Filter Inbound Number field is set to URL then this is the web address of a script that will search a remote system and return a 1 for a match and a 0 for no match. Only two variables are available in the address if you use the VAR prefix like with webform addresses in campaigns, --A--phone_number--B-- and --A--did_pattern--B-- can be used in the URL to indicate the caller ID of the caller and the DID that the customer caclled in on|| +If the Filter Inbound Number field is set to URL then this is the web address of a script that will search a remote system and return a 1 for a match and a 0 for no match. Only two variables are available in the address if you use the VAR prefix like with webform addresses in campaigns, --A--phone_number--B-- and --A--did_pattern--B-- can be used in the URL to indicate the caller ID of the caller and the DID that the customer called in on|| Filter Action|| If Filter Inbound Number is activated and a match is found then this is the action that is to be taken. This is the same as the Route that you select for a DID, and the settings below function just like they do for a standard routing|| This is the ID of the Filter Phone Group that is the container for a group of phone numbers that you can have automatically searched through when a call comes into a DID and send to an alternate route if there is a match. This field should be between 2 and 20 characters and have no punctuation except for underscore|| @@ -564,6 +564,8 @@ This defines whether an agent making manual dial calls will have the campaign ca If the Use Custom CID campaign option is enabled or the list Campaign CID Override setting is used, this setting will be ignored|| Phone Post Time Difference Alert|| This manual-dial-only feature, if enabled, will display an alert if the time zone for the lead postal code, or zip code, is different from the time zone of the area code of the phone number for the lead. The OUTSIDE_CALLTIME_ONLY option will only show the alert if the two time zones are different and one of the time zones is outside of the call time selected for the campaign. OUTSIDE_CALLTIME_PHONE will only check the time zone of the phone number of the lead and alert if it is outside of the local call time. OUTSIDE_CALLTIME_POSTAL will only check the time zone of the postal code of the lead and alert if it is outside of the local call time. OUTSIDE_CALLTIME_BOTH will check the postal code and phone number for being within the local call time, even if they are in the same time zone. These alerts will show in the call log info, callbacks list info, search results info, when a lead is dialed and when a lead is previewed. Default is DISABLED|| +Custom 3-Way Button Transfer|| +This option will add a Custom Transfer button to the agent screen below the Transfer-Conf button that will allow one click three way calls using the selected preset or field. The PRESET_ options will place calls using the defined preset value. The FIELD_ options will place calls using the number in the selected field from the lead. DISABLED will not show the button on the agent screen. The PARK_ options will park the customer before dialing. Default is DISABLED|| admin_campaign_multi_alt.php @@ -620,6 +622,7 @@ Multi-Lead Auto Alt Dialing Settings Form|| Time Zone Warning|| Phone Area Code Outside Dialable Zone|| Postal Code Outside Dialable Zone|| +Custom Transfer|| ############################################################ MANAGER Manual diff --git a/agc_2-X/trunk/www/agc/images/vdc_LB_customxfer.gif b/agc_2-X/trunk/www/agc/images/vdc_LB_customxfer.gif new file mode 100644 index 0000000000000000000000000000000000000000..0f533f73fb108f504b00d3528a4188602f7dbc26 GIT binary patch literal 1919 zcmbVMX;>3i6rBVJs0e5cxKuI(Hx#l0StPPeBA_53DBwnx35k+SNCp#9q(KyMK~Yda z6hVOkBJQF^QR=QBD7e<8DyxcGi(73wov7IU@U!37`SIp0=iGDeefPep!6GhCydH1> zP6NOYyCKw3RJI%YS^YD4q&ymm)-TZC-FLTfXCrnQ!){<_i_Z3)>cg&L*-6<2#saJZ z!|q|Nm93>2r6##4OO;i(sSfgndh2`Vh0MbqVOTSU-NLG}ssI4M8Zj4aP)ukz2#HZK z{`c`UXvES*FbYcG1f^O)eO`Bh3Myp+>TIu2MyMtbRw#pvT6m^0EJ|uzB<0DdzEeOS z1K*(1s9;nK8dQmD9p50Jie-od=HqkoHk}H7fS`*6RDbgUXx0owv@qyJV|Yjz-VD&2 zNn^4-IUJ5V$YL-VbOwvgWO*<-d^U^EV1S=KDz2uL$@!6x=#v({5>OQ=s^Qb=dcB^e zXVVaE0-ed@@ys?@EDs#vp-WMtVuOcT=h|-pf^|}@QiCcHHE6admLSQffQoziF$9$+ zH1xA!wT|{7Aet0W(G6k^ok?TRRVs5_AJ95968^`HFQRo(DH@m_3G0w#trW)LuKi>@ zcV8DW195NoGqg(lQpAZ6B28AoYBU%UQ1KI*Oey0-TnJ+Li&%z)F;)oHDi^~tkrq*b zAF|6=enB1b|F5V&a%KM~V|3gZy16v|RVw{kc>S5Dp9>#fd~O|BjrWTdZwvzV*Pnm9 z|NY(DH?Lpy{r2+L7tf#dK7I1Ir@O1Oqy5pt2fy6EclXZEw{P9Nas66b>(whQ&6k@R zFI~KF{@mF!r%(OVaPma`@ndyA9z9Zf_|U-v`}ghLQ?t8zS5;-j59MX0J9m^6Z!g-m zwQx&8{^m^^^Kv(=&sn!Nd(G-qE3;N)E?<_hG~M)l+LF}oj41~F;$&2(P0}E0RpO$B zN=1SkmPsYz_yzOl&7Bh$8#8-Wbkxkqi0~O%1)Q*5kOZ&;ePA!EIwFvrm;hiH>v?MzUVSj(N9B#wwNuxF3OQ-t zB}z%n%bM~t=k8}TU$1p)ZMAz^IIA+EaDnlTjp9v-1tEQztSTpEbI$EsQn(!=Gk{ue_8-bV6XtJ7+Eo&066uy4Gb?Pddyu*G$eZk`R$6?W%n@n zW_g#XHrO?7cuPq@nO#Das2A#X2n&dP($xOAWb+6j!5uwW`N~wgF?Wqskhdo8&e43! zK0?lHIzy~-9Cw&+lXNqHSg+jH6!COK&WbqI8e4t`K&ZBU6f*AU!W;JXfWfCPw=1}` zWzzfGbK06ZC9Aq&wu9YC*j`1B&0Ki)z~S)YcG1bg)JcNonySSu(Hq+?PI+wr{CL&T z`b=vKC|z9?f6k|j6tVYE!wQorKi!XV-jJ8Y1)>z0lCmi6#j$Nkk@qDO(T>|A{9o8Y+#a;c(fnMtvv@Ku52OM#uvA5nC{)vo*OQ5>&T0mrR>-k zLvza+GgNWCVRL+@TW7v(ld`iwQC``(CGqgP4ok8_Ji*FR7T>ka&{^44l=`}-YrBaw QvAcNL!&pCp3jj?18~nlUoB#j- literal 0 HcmV?d00001 diff --git a/agc_2-X/trunk/www/agc/images/vdc_LB_customxfer_OFF.gif b/agc_2-X/trunk/www/agc/images/vdc_LB_customxfer_OFF.gif new file mode 100644 index 0000000000000000000000000000000000000000..1d03106b6c16ffe17e789471f5772e02d2772df4 GIT binary patch literal 2032 zcmcIkdstIt7(W}=P#BpGyyOluQIu`x4A@N;gIyE@M8I2-I<_Mlu$^^wCS!R4vN2Rt zgi@}Jn*!btN=XgH5;XBvKp9$Ea+jNzqAcwU#rngio~P&O{PCUd^83BN_kF+j{T7DG zczk&_;109_0EI%K(P-`M?Mx;!Ha0dfF)=JGtf{H#`0?ZY{rz2CT|GTLwY9Y!9UYrD zZ_dojym#;3;NW0GLqkqZPIGg!UavQqOqG?DLZPs&tt~n_dSqmzySw}D-Me{tc>n-( zc6Jiu|Mz)4nXocE5|qesIq?q+GV0`tL<9%pka)FLNFO?RnhvU!Li&n;a41|SMpWuW zCJc!-MZ_pfi3+}w9`rgGXcQPVIt_x$L8B%~s}~rBbh#3ZLj=U!w#}l0V-P%1NDsCh zfHqAriXmVC6JjVJ4g_*wChX_W<#K&NHUvW~h|Pl8445nMV+$Y%eD=`^HB7lq5G9d4 z(;`+vx(dg20v0PdIhmR4$3(Gs7R=}KZ8q3!27zGcQ?$6;$k6I%ja!f)dIhG|;c8S1 z+APZBPy;Tc6P`W|L8A)~e{NW-XO0ELRG=D`QLbabOo*k?*y0*P>+vY$FE?I@*2kpi z5LOhTM-7+)A>gyd$wcn{S;z(?yb&zH)WoI8lO(9Zph2{Fs6T$VNfsE^_3EgL0=pVTPF^0%-6pKO8r11)fRG~PkSD`vk9323zP-~TFvfg$% zPh*uJn0h^;lwqg_9Lugi{Q`AK$iGGXl&kzN8DkO7uxzFAw^AA3BI?gJeO~y);(6;J zTB2VtqA^HM9{=(Cqu+iV{pII}5ANR^86FxOxZB^?+tc0EdFQ7eZ{Pai`XplvS}uNh;e2z`xi3CH+j!=5!)K>Xp7^x>__0quuB$y-bL8-$g9oas zD);ZJC@(85v3^usR9KLow|CEnALQoj&fc|iN7nXjTQe;g=J&U}m!6iodDF%X@0wDK z$?FZc9(zZJYBfoT32IgRIz*|6ldoN~`t8`a-dweE#qwn_(NRkymqdhzy|FlS(L$M2 zA`S@_1-&i|Tp-}{xSRlgKQ_^nOos3Lc|LRJc+Y-q7TpV^&3tvn^l4K)J*ZPAzcT4% zcZ!?q#0f4hIXgKz*xQjw0O0kj{n*pxYa4AZCgAu)WYLLzr|mpnj$KF+d~~(4_1mQq zdeOo47Y9tIZ`ByXm<3llwxnMR_2muMZ-_Y3F*JH=)0Lq|Keah9z_Bw(VIv zcJ9jFos*m4I?-**u9f@xBKc zxbfgr8Q=&~f#G=^mWV&W37Rp{(h`}b>KEDTy|3jR#kwD7nc|10nN#k&B^9nXu&fNt zpW&)C5$&)w9vZ*4Owf&IflG|)U{nwGHWIN}%Q|8Y1 zNvC-C9u@l!U-c1_PcTEK4rZ^+>u;dDTS`QdqQyR?uOhcUPs8H#E}R3btDq`I5Lh|A zx|9TPeX3p7o*@S$9VU+&I0>RU)y0Uo#n&qjq&BM+>F&20Ll~5dzNP_b-{j>{Df1&b zAC(k%kx5MBnd)CsPgm5nI4t5~tM6Q>cf`rNR{8PX$y&be*a8>Btth+4y+xO!hrO)( z^9Q!O23Dn#S{5qam~&FQ#+?F;20r|tf9c1=iSKsAwqF~>sv~okkVqt5hf`Kn-1J!U z=)NV;&BCZXes>0>+34lg&NPnU<+>v=bEq2uQE*FJ@_8p(T6vbL`&5PVs;dEKGc8un zbkUri(cG;fpjBl_IM<4`FdmFV-A)K 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'01013',$VD_login,$server_ip,$session_name,$one_mysql_log);} if ($DB) {echo "$stmt\n";} @@ -1440,6 +1441,7 @@ else $auto_pause_precall_code = $row[90]; $auto_resume_precall = $row[91]; $manual_dial_cid = $row[92]; + $custom_3way_button_transfer = $row[93]; if ( ($VU_agent_lead_search_override == 'ENABLED') or ($VU_agent_lead_search_override == 'DISABLED') ) {$agent_lead_search = $VU_agent_lead_search_override;} @@ -1498,6 +1500,13 @@ else if (preg_match("/LOCKED/",$quick_transfer_button)) {$quick_transfer_button_locked=1;} + $custom_3way_button_transfer_enabled=0; + $custom_3way_button_transfer_park=0; + if (preg_match("/PRESET_|FIELD_/",$custom_3way_button_transfer)) + {$custom_3way_button_transfer_enabled=1;} + if (preg_match("/PARK_/",$custom_3way_button_transfer)) + {$custom_3way_button_transfer_park=1;} + $preset_populate=''; $prepopulate_transfer_preset_enabled=0; if (preg_match("/PRESET_1|PRESET_2|PRESET_3|PRESET_4|PRESET_5/",$prepopulate_transfer_preset)) @@ -3321,6 +3330,9 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";} var hide_gender=''; var manual_dial_cid=''; var post_phone_time_diff_alert_message=''; + var custom_3way_button_transfer=''; + var custom_3way_button_transfer_enabled=''; + var custom_3way_button_transfer_park=''; var DiaLControl_auto_HTML = "\"\"Resume\""; var DiaLControl_auto_HTML_ready = "\"\"Resume\""; var DiaLControl_auto_HTML_OFF = "\"\"Resume\""; @@ -3545,6 +3557,45 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";} } +// ################################################################################ +// custom button transfer 3way call + function custom_button_transfer() + { + ShoWTransferMain('ON'); + + if ( (custom_3way_button_transfer == 'PRESET_1') || (custom_3way_button_transfer == 'PARK_PRESET_1') ) + {document.vicidial_form.xfernumber.value = CalL_XC_a_NuMber; document.vicidial_form.xfername.value='D1';} + if ( (custom_3way_button_transfer == 'PRESET_2') || (custom_3way_button_transfer == 'PARK_PRESET_2') ) + {document.vicidial_form.xfernumber.value = CalL_XC_b_NuMber; document.vicidial_form.xfername.value='D2';} + if ( (custom_3way_button_transfer == 'PRESET_3') || (custom_3way_button_transfer == 'PARK_PRESET_3') ) + {document.vicidial_form.xfernumber.value = CalL_XC_c_NuMber; document.vicidial_form.xfername.value='D3';} + if ( (custom_3way_button_transfer == 'PRESET_4') || (custom_3way_button_transfer == 'PARK_PRESET_4') ) + {document.vicidial_form.xfernumber.value = CalL_XC_d_NuMber; document.vicidial_form.xfername.value='D4';} + if ( (custom_3way_button_transfer == 'PRESET_5') || (custom_3way_button_transfer == 'PARK_PRESET_5') ) + {document.vicidial_form.xfernumber.value = CalL_XC_e_NuMber; document.vicidial_form.xfername.value='D5';} + if ( (custom_3way_button_transfer == 'FIELD_address3') || (custom_3way_button_transfer == 'PARK_FIELD_address3') ) + {document.vicidial_form.xfernumber.value = document.vicidial_form.address3.value;} + if ( (custom_3way_button_transfer == 'FIELD_province') || (custom_3way_button_transfer == 'PARK_FIELD_province') ) + {document.vicidial_form.xfernumber.value = document.vicidial_form.province.value;} + if ( (custom_3way_button_transfer == 'FIELD_security_phrase') || (custom_3way_button_transfer == 'PARK_FIELD_security_phrase') ) + {document.vicidial_form.xfernumber.value = document.vicidial_form.security_phrase.value;} + if ( (custom_3way_button_transfer == 'FIELD_vendor_lead_code') || (custom_3way_button_transfer == 'PARK_FIELD_vendor_lead_code') ) + {document.vicidial_form.xfernumber.value = document.vicidial_form.vendor_lead_code.value;} + if ( (custom_3way_button_transfer == 'FIELD_email') || (custom_3way_button_transfer == 'PARK_FIELD_email') ) + {document.vicidial_form.xfernumber.value = document.vicidial_form.email.value;} + if ( (custom_3way_button_transfer == 'FIELD_owner') || (custom_3way_button_transfer == 'PARK_FIELD_owner') ) + {document.vicidial_form.xfernumber.value = document.vicidial_form.owner.value;} + + if (custom_3way_button_transfer_park > 0) + { + xfer_park_dial(); + } + else + { + SendManualDial('YES'); + } + } + // ################################################################################ // park customer and place 3way call function xfer_park_dial() @@ -5780,6 +5831,11 @@ function set_length(SLnumber,SLlength_goal,SLdirection) document.getElementById("QuickXfer").innerHTML = "\"QUICK"; } + if (custom_3way_button_transfer_enabled > 0) + { + document.getElementById("CustomXfer").innerHTML = "\"Custom"; + } + if (call_requeue_button > 0) { var CloserSelectChoices = document.vicidial_form.CloserSelectList.value; @@ -7313,6 +7369,12 @@ function set_length(SLnumber,SLlength_goal,SLdirection) document.getElementById("QuickXfer").innerHTML = "\"QUICK"; } + if (custom_3way_button_transfer_enabled > 0) + { + document.getElementById("CustomXfer").innerHTML = "\"Custom"; + } + + if (call_requeue_button > 0) { var CloserSelectChoices = document.vicidial_form.CloserSelectList.value; @@ -7794,6 +7856,9 @@ function set_length(SLnumber,SLlength_goal,SLdirection) if (quick_transfer_button_enabled > 0) {document.getElementById("QuickXfer").innerHTML = "\"QUICK";} + if (custom_3way_button_transfer_enabled > 0) + {document.getElementById("CustomXfer").innerHTML = "\"Custom";} + if (call_requeue_button > 0) { document.getElementById("ReQueueCall").innerHTML = "\"Re-Queue"; @@ -11882,12 +11947,16 @@ function phone_number_format(formatphone) { var xfer_height = ; if (alt_phone_dialing>0) {xfer_height = (xfer_height + 20);} if ( (auto_dial_level == 0) && (manual_dial_preview == 1) ) {xfer_height = (xfer_height + 20);} - document.getElementById("TransferMain").style.top = xfer_height; + var X_xfer_height = xfer_height.toString(); + var temp_xfer_height = X_xfer_height + 'px'; + document.getElementById("TransferMain").style.top = temp_xfer_height; HKbutton_allowed = 0; showDiv('TransferMain'); document.getElementById("XferControl").innerHTML = "\"Transfer"; if ( (quick_transfer_button_enabled > 0) && (quick_transfer_button_locked < 1) ) {document.getElementById("QuickXfer").innerHTML = "\"QUICK";} + if (custom_3way_button_transfer_enabled > 0) + {document.getElementById("CustomXfer").innerHTML = "\"Custom";} } else { @@ -11906,6 +11975,10 @@ function phone_number_format(formatphone) { { document.getElementById("QuickXfer").innerHTML = "\"QUICK"; } + if (custom_3way_button_transfer_enabled > 0) + { + document.getElementById("CustomXfer").innerHTML = "\"Custom"; + } } } if (three_way_call_cid == 'AGENT_CHOOSE') @@ -12179,6 +12252,8 @@ $zi=2; 0) {echo "\"Quick
\n";} + if ($custom_3way_button_transfer_enabled > 0) + {echo "\"Custom
\n";} ?> diff --git a/agc_2-X/trunk/www/vicidial/admin.php b/agc_2-X/trunk/www/vicidial/admin.php index 59a11f07..61747700 100644 --- a/agc_2-X/trunk/www/vicidial/admin.php +++ b/agc_2-X/trunk/www/vicidial/admin.php @@ -1532,6 +1532,8 @@ if (isset($_GET["manual_dial_cid"])) {$manual_dial_cid=$_GET["manual_dial_cid" elseif (isset($_POST["manual_dial_cid"])) {$manual_dial_cid=$_POST["manual_dial_cid"];} if (isset($_GET["post_phone_time_diff_alert"])) {$post_phone_time_diff_alert=$_GET["post_phone_time_diff_alert"];} elseif (isset($_POST["post_phone_time_diff_alert"])) {$post_phone_time_diff_alert=$_POST["post_phone_time_diff_alert"];} +if (isset($_GET["custom_3way_button_transfer"])) {$custom_3way_button_transfer=$_GET["custom_3way_button_transfer"];} + elseif (isset($_POST["custom_3way_button_transfer"])) {$custom_3way_button_transfer=$_POST["custom_3way_button_transfer"];} if (isset($script_id)) {$script_id= strtoupper($script_id);} @@ -2126,6 +2128,7 @@ if ($non_latin < 1) $agent_lead_search_method = ereg_replace("[^-_0-9a-zA-Z]","",$agent_lead_search_method); $manual_dial_cid = ereg_replace("[^-_0-9a-zA-Z]","",$manual_dial_cid); $post_phone_time_diff_alert = ereg_replace("[^-_0-9a-zA-Z]","",$post_phone_time_diff_alert); + $custom_3way_button_transfer = ereg_replace("[^-_0-9a-zA-Z]","",$custom_3way_button_transfer); ### ALPHA-NUMERIC and underscore and dash and slash and dot $menu_prompt = ereg_replace("[^-\/\|\._0-9a-zA-Z]","",$menu_prompt); @@ -2689,12 +2692,13 @@ else # 110408-0433 - Added Multi-alt block code and system settings reload dialplan setting # 110428-1108 - Added manual_dial_cid campaign option # 110430-1642 - Added post_phone_time_diff_alert campaign option +# 110506-1537 - Added custom_3way_button_transfer campaign option # # make sure you have added a user to the vicidial_users MySQL table with at least user_level 8 to access this page the first time -$admin_version = '2.4-309a'; -$build = '110430-1642'; +$admin_version = '2.4-310a'; +$build = '110506-1537'; $STARTtime = date("U"); $SQLdate = date("Y-m-d H:i:s"); @@ -4655,7 +4659,12 @@ if ($ADD==99999)

- Quick Transfer Button - This option will add a Quick Transfer button to the agent screen below the Transfer-Conf button that will allow one click blind transferring of calls to the selected In-Group or number. IN_GROUP will send calls to the Default Xfer Group for this Campaign, or In-Group if there was an inbound call. The PRESET options will send the calls to the preset selected. Default is N for disabled. The LOCKED options are used to lock the value to the Quick Transfer Button even if the agent uses the transfer conference features during a cacll before using the Quick Transfer Button. + Quick Transfer Button - This option will add a Quick Transfer button to the agent screen below the Transfer-Conf button that will allow one click blind transferring of calls to the selected In-Group or number. IN_GROUP will send calls to the Default Xfer Group for this Campaign, or In-Group if there was an inbound call. The PRESET options will send the calls to the preset selected. Default is N for disabled. The LOCKED options are used to lock the value to the Quick Transfer Button even if the agent uses the transfer conference features during a call before using the Quick Transfer Button. + +
+ +
+ Custom 3-Way Button Transfer - This option will add a Custom Transfer button to the agent screen below the Transfer-Conf button that will allow one click three way calls using the selected preset or field. The PRESET_ options will place calls using the defined preset value. The FIELD_ options will place calls using the number in the selected field from the lead. DISABLED will not show the button on the agent screen. The PARK_ options will park the customer before dialing. Default is DISABLED.
@@ -4700,7 +4709,7 @@ if ($ADD==99999)

- Timer Action Destination - This field is where you specify the Call Menu, Extension or In-Group that you want the cacll sent to if the Time Action is set to CALLMENU, EXTENSION or IN_GROUP. Default is empty. + Timer Action Destination - This field is where you specify the Call Menu, Extension or In-Group that you want the call sent to if the Time Action is set to CALLMENU, EXTENSION or IN_GROUP. Default is empty.
@@ -5193,7 +5202,7 @@ if ($ADD==99999)

- Timer Action Destination - This field is where you specify the Call Menu, Extension or In-Group that you want the cacll sent to if the Time Action is set to CALLMENU, EXTENSION or IN_GROUP. Default is empty. + Timer Action Destination - This field is where you specify the Call Menu, Extension or In-Group that you want the call sent to if the Time Action is set to CALLMENU, EXTENSION or IN_GROUP. Default is empty.
@@ -5711,7 +5720,7 @@ if ($ADD==99999)

- Filter URL - If the Filter Inbound Number field is set to URL then this is the web address of a script that will search a remote system and return a 1 for a match and a 0 for no match. Only two variables are available in the address if you use the VAR prefix like with webform addresses in campaigns, --A--phone_number--B-- and --A--did_pattern--B-- can be used in the URL to indicate the caller ID of the caller and the DID that the customer caclled in on. + Filter URL - If the Filter Inbound Number field is set to URL then this is the web address of a script that will search a remote system and return a 1 for a match and a 0 for no match. Only two variables are available in the address if you use the VAR prefix like with webform addresses in campaigns, --A--phone_number--B-- and --A--did_pattern--B-- can be used in the URL to indicate the caller ID of the caller and the DID that the customer called in on.
@@ -10414,7 +10423,7 @@ if ($ADD==20) { echo "
CAMPAIGN COPIED: $campaign_id copied from $source_campaign_id\n"; - $stmt="INSERT INTO vicidial_campaigns (campaign_name,campaign_id,active,dial_status_a,dial_status_b,dial_status_c,dial_status_d,dial_status_e,lead_order,park_ext,park_file_name,web_form_address,allow_closers,hopper_level,auto_dial_level,next_agent_call,local_call_time,voicemail_ext,dial_timeout,dial_prefix,campaign_cid,campaign_vdad_exten,campaign_rec_exten,campaign_recording,campaign_rec_filename,campaign_script,get_call_launch,am_message_exten,amd_send_to_vmx,xferconf_a_dtmf,xferconf_a_number,xferconf_b_dtmf,xferconf_b_number,alt_number_dialing,scheduled_callbacks,lead_filter_id,drop_call_seconds,drop_action,safe_harbor_exten,display_dialable_count,wrapup_seconds,wrapup_message,closer_campaigns,use_internal_dnc,allcalls_delay,omit_phone_code,dial_method,available_only_ratio_tally,adaptive_dropped_percentage,adaptive_maximum_level,adaptive_latest_server_time,adaptive_intensity,adaptive_dl_diff_target,concurrent_transfers,auto_alt_dial,auto_alt_dial_statuses,agent_pause_codes_active,campaign_description,campaign_changedate,campaign_stats_refresh,campaign_logindate,dial_statuses,disable_alter_custdata,no_hopper_leads_logins,list_order_mix,campaign_allow_inbound,manual_dial_list_id,default_xfer_group,queue_priority,drop_inbound_group,qc_enabled,qc_statuses,qc_lists,qc_web_form_address,qc_script,survey_first_audio_file,survey_dtmf_digits,survey_ni_digit,survey_opt_in_audio_file,survey_ni_audio_file,survey_method,survey_no_response_action,survey_ni_status,survey_response_digit_map,survey_xfer_exten,survey_camp_record_dir,disable_alter_custphone,display_queue_count,qc_get_record_launch,qc_show_recording,qc_shift_id,manual_dial_filter,agent_clipboard_copy,agent_extended_alt_dial,use_campaign_dnc,three_way_call_cid,three_way_dial_prefix,web_form_target,vtiger_search_category,vtiger_create_call_record,vtiger_create_lead_record,vtiger_screen_login,cpd_amd_action,agent_allow_group_alias,default_group_alias,vtiger_search_dead,vtiger_status_call,survey_third_digit,survey_fourth_digit,survey_third_audio_file,survey_fourth_audio_file,survey_third_status,survey_fourth_status,survey_third_exten,survey_fourth_exten,drop_lockout_time,quick_transfer_button,prepopulate_transfer_preset,drop_rate_group,view_calls_in_queue,view_calls_in_queue_launch,grab_calls_in_queue,call_requeue_button,pause_after_each_call,no_hopper_dialing,agent_dial_owner_only,agent_display_dialable_leads,web_form_address_two,waitforsilence_options,agent_select_territories,crm_popup_login,crm_login_address,timer_action,timer_action_message,timer_action_seconds,start_call_url,dispo_call_url,xferconf_c_number,xferconf_d_number,xferconf_e_number,use_custom_cid,scheduled_callbacks_alert,queuemetrics_callstatus_override,extension_appended_cidname,scheduled_callbacks_count,manual_dial_override,blind_monitor_warning,blind_monitor_message,blind_monitor_filename,inbound_queue_no_dial,timer_action_destination,enable_xfer_presets,hide_xfer_number_to_dial,manual_dial_prefix,customer_3way_hangup_logging,customer_3way_hangup_seconds,customer_3way_hangup_action,ivr_park_call,ivr_park_call_agi,manual_preview_dial,realtime_agent_time_stats,use_auto_hopper,auto_hopper_multi,auto_trim_hopper,api_manual_dial,manual_dial_call_time_check,display_leads_count,lead_order_randomize,lead_order_secondary,per_call_notes,my_callback_option,agent_lead_search,agent_lead_search_method,queuemetrics_phone_environment,auto_pause_precall,auto_resume_precall,auto_pause_precall_code,manual_dial_cid,post_phone_time_diff_alert) SELECT \"$campaign_name\",\"$campaign_id\",\"N\",dial_status_a,dial_status_b,dial_status_c,dial_status_d,dial_status_e,lead_order,park_ext,park_file_name,web_form_address,allow_closers,hopper_level,auto_dial_level,next_agent_call,local_call_time,voicemail_ext,dial_timeout,dial_prefix,campaign_cid,campaign_vdad_exten,campaign_rec_exten,campaign_recording,campaign_rec_filename,campaign_script,get_call_launch,am_message_exten,amd_send_to_vmx,xferconf_a_dtmf,xferconf_a_number,xferconf_b_dtmf,xferconf_b_number,alt_number_dialing,scheduled_callbacks,lead_filter_id,drop_call_seconds,drop_action,safe_harbor_exten,display_dialable_count,wrapup_seconds,wrapup_message,closer_campaigns,use_internal_dnc,allcalls_delay,omit_phone_code,dial_method,available_only_ratio_tally,adaptive_dropped_percentage,adaptive_maximum_level,adaptive_latest_server_time,adaptive_intensity,adaptive_dl_diff_target,concurrent_transfers,auto_alt_dial,auto_alt_dial_statuses,agent_pause_codes_active,campaign_description,campaign_changedate,campaign_stats_refresh,campaign_logindate,dial_statuses,disable_alter_custdata,no_hopper_leads_logins,\"DISABLED\",campaign_allow_inbound,manual_dial_list_id,default_xfer_group,queue_priority,drop_inbound_group,qc_enabled,qc_statuses,qc_lists,qc_web_form_address,qc_script,survey_first_audio_file,survey_dtmf_digits,survey_ni_digit,survey_opt_in_audio_file,survey_ni_audio_file,survey_method,survey_no_response_action,survey_ni_status,survey_response_digit_map,survey_xfer_exten,survey_camp_record_dir,disable_alter_custphone,display_queue_count,qc_get_record_launch,qc_show_recording,qc_shift_id,manual_dial_filter,agent_clipboard_copy,agent_extended_alt_dial,use_campaign_dnc,three_way_call_cid,three_way_dial_prefix,web_form_target,vtiger_search_category,vtiger_create_call_record,vtiger_create_lead_record,vtiger_screen_login,cpd_amd_action,agent_allow_group_alias,default_group_alias,vtiger_search_dead,vtiger_status_call,survey_third_digit,survey_fourth_digit,survey_third_audio_file,survey_fourth_audio_file,survey_third_status,survey_fourth_status,survey_third_exten,survey_fourth_exten,drop_lockout_time,quick_transfer_button,prepopulate_transfer_preset,drop_rate_group,view_calls_in_queue,view_calls_in_queue_launch,grab_calls_in_queue,call_requeue_button,pause_after_each_call,no_hopper_dialing,agent_dial_owner_only,agent_display_dialable_leads,web_form_address_two,waitforsilence_options,agent_select_territories,crm_popup_login,crm_login_address,timer_action,timer_action_message,timer_action_seconds,start_call_url,dispo_call_url,xferconf_c_number,xferconf_d_number,xferconf_e_number,use_custom_cid,scheduled_callbacks_alert,queuemetrics_callstatus_override,extension_appended_cidname,scheduled_callbacks_count,manual_dial_override,blind_monitor_warning,blind_monitor_message,blind_monitor_filename,inbound_queue_no_dial,timer_action_destination,enable_xfer_presets,hide_xfer_number_to_dial,manual_dial_prefix,customer_3way_hangup_logging,customer_3way_hangup_seconds,customer_3way_hangup_action,ivr_park_call,ivr_park_call_agi,manual_preview_dial,realtime_agent_time_stats,use_auto_hopper,auto_hopper_multi,auto_trim_hopper,api_manual_dial,manual_dial_call_time_check,display_leads_count,lead_order_randomize,lead_order_secondary,per_call_notes,my_callback_option,agent_lead_search,agent_lead_search_method,queuemetrics_phone_environment,auto_pause_precall,auto_resume_precall,auto_pause_precall_code,manual_dial_cid,post_phone_time_diff_alert from vicidial_campaigns where campaign_id='$source_campaign_id';"; + $stmt="INSERT INTO vicidial_campaigns (campaign_name,campaign_id,active,dial_status_a,dial_status_b,dial_status_c,dial_status_d,dial_status_e,lead_order,park_ext,park_file_name,web_form_address,allow_closers,hopper_level,auto_dial_level,next_agent_call,local_call_time,voicemail_ext,dial_timeout,dial_prefix,campaign_cid,campaign_vdad_exten,campaign_rec_exten,campaign_recording,campaign_rec_filename,campaign_script,get_call_launch,am_message_exten,amd_send_to_vmx,xferconf_a_dtmf,xferconf_a_number,xferconf_b_dtmf,xferconf_b_number,alt_number_dialing,scheduled_callbacks,lead_filter_id,drop_call_seconds,drop_action,safe_harbor_exten,display_dialable_count,wrapup_seconds,wrapup_message,closer_campaigns,use_internal_dnc,allcalls_delay,omit_phone_code,dial_method,available_only_ratio_tally,adaptive_dropped_percentage,adaptive_maximum_level,adaptive_latest_server_time,adaptive_intensity,adaptive_dl_diff_target,concurrent_transfers,auto_alt_dial,auto_alt_dial_statuses,agent_pause_codes_active,campaign_description,campaign_changedate,campaign_stats_refresh,campaign_logindate,dial_statuses,disable_alter_custdata,no_hopper_leads_logins,list_order_mix,campaign_allow_inbound,manual_dial_list_id,default_xfer_group,queue_priority,drop_inbound_group,qc_enabled,qc_statuses,qc_lists,qc_web_form_address,qc_script,survey_first_audio_file,survey_dtmf_digits,survey_ni_digit,survey_opt_in_audio_file,survey_ni_audio_file,survey_method,survey_no_response_action,survey_ni_status,survey_response_digit_map,survey_xfer_exten,survey_camp_record_dir,disable_alter_custphone,display_queue_count,qc_get_record_launch,qc_show_recording,qc_shift_id,manual_dial_filter,agent_clipboard_copy,agent_extended_alt_dial,use_campaign_dnc,three_way_call_cid,three_way_dial_prefix,web_form_target,vtiger_search_category,vtiger_create_call_record,vtiger_create_lead_record,vtiger_screen_login,cpd_amd_action,agent_allow_group_alias,default_group_alias,vtiger_search_dead,vtiger_status_call,survey_third_digit,survey_fourth_digit,survey_third_audio_file,survey_fourth_audio_file,survey_third_status,survey_fourth_status,survey_third_exten,survey_fourth_exten,drop_lockout_time,quick_transfer_button,prepopulate_transfer_preset,drop_rate_group,view_calls_in_queue,view_calls_in_queue_launch,grab_calls_in_queue,call_requeue_button,pause_after_each_call,no_hopper_dialing,agent_dial_owner_only,agent_display_dialable_leads,web_form_address_two,waitforsilence_options,agent_select_territories,crm_popup_login,crm_login_address,timer_action,timer_action_message,timer_action_seconds,start_call_url,dispo_call_url,xferconf_c_number,xferconf_d_number,xferconf_e_number,use_custom_cid,scheduled_callbacks_alert,queuemetrics_callstatus_override,extension_appended_cidname,scheduled_callbacks_count,manual_dial_override,blind_monitor_warning,blind_monitor_message,blind_monitor_filename,inbound_queue_no_dial,timer_action_destination,enable_xfer_presets,hide_xfer_number_to_dial,manual_dial_prefix,customer_3way_hangup_logging,customer_3way_hangup_seconds,customer_3way_hangup_action,ivr_park_call,ivr_park_call_agi,manual_preview_dial,realtime_agent_time_stats,use_auto_hopper,auto_hopper_multi,auto_trim_hopper,api_manual_dial,manual_dial_call_time_check,display_leads_count,lead_order_randomize,lead_order_secondary,per_call_notes,my_callback_option,agent_lead_search,agent_lead_search_method,queuemetrics_phone_environment,auto_pause_precall,auto_resume_precall,auto_pause_precall_code,manual_dial_cid,post_phone_time_diff_alert,custom_3way_button_transfer) SELECT \"$campaign_name\",\"$campaign_id\",\"N\",dial_status_a,dial_status_b,dial_status_c,dial_status_d,dial_status_e,lead_order,park_ext,park_file_name,web_form_address,allow_closers,hopper_level,auto_dial_level,next_agent_call,local_call_time,voicemail_ext,dial_timeout,dial_prefix,campaign_cid,campaign_vdad_exten,campaign_rec_exten,campaign_recording,campaign_rec_filename,campaign_script,get_call_launch,am_message_exten,amd_send_to_vmx,xferconf_a_dtmf,xferconf_a_number,xferconf_b_dtmf,xferconf_b_number,alt_number_dialing,scheduled_callbacks,lead_filter_id,drop_call_seconds,drop_action,safe_harbor_exten,display_dialable_count,wrapup_seconds,wrapup_message,closer_campaigns,use_internal_dnc,allcalls_delay,omit_phone_code,dial_method,available_only_ratio_tally,adaptive_dropped_percentage,adaptive_maximum_level,adaptive_latest_server_time,adaptive_intensity,adaptive_dl_diff_target,concurrent_transfers,auto_alt_dial,auto_alt_dial_statuses,agent_pause_codes_active,campaign_description,campaign_changedate,campaign_stats_refresh,campaign_logindate,dial_statuses,disable_alter_custdata,no_hopper_leads_logins,\"DISABLED\",campaign_allow_inbound,manual_dial_list_id,default_xfer_group,queue_priority,drop_inbound_group,qc_enabled,qc_statuses,qc_lists,qc_web_form_address,qc_script,survey_first_audio_file,survey_dtmf_digits,survey_ni_digit,survey_opt_in_audio_file,survey_ni_audio_file,survey_method,survey_no_response_action,survey_ni_status,survey_response_digit_map,survey_xfer_exten,survey_camp_record_dir,disable_alter_custphone,display_queue_count,qc_get_record_launch,qc_show_recording,qc_shift_id,manual_dial_filter,agent_clipboard_copy,agent_extended_alt_dial,use_campaign_dnc,three_way_call_cid,three_way_dial_prefix,web_form_target,vtiger_search_category,vtiger_create_call_record,vtiger_create_lead_record,vtiger_screen_login,cpd_amd_action,agent_allow_group_alias,default_group_alias,vtiger_search_dead,vtiger_status_call,survey_third_digit,survey_fourth_digit,survey_third_audio_file,survey_fourth_audio_file,survey_third_status,survey_fourth_status,survey_third_exten,survey_fourth_exten,drop_lockout_time,quick_transfer_button,prepopulate_transfer_preset,drop_rate_group,view_calls_in_queue,view_calls_in_queue_launch,grab_calls_in_queue,call_requeue_button,pause_after_each_call,no_hopper_dialing,agent_dial_owner_only,agent_display_dialable_leads,web_form_address_two,waitforsilence_options,agent_select_territories,crm_popup_login,crm_login_address,timer_action,timer_action_message,timer_action_seconds,start_call_url,dispo_call_url,xferconf_c_number,xferconf_d_number,xferconf_e_number,use_custom_cid,scheduled_callbacks_alert,queuemetrics_callstatus_override,extension_appended_cidname,scheduled_callbacks_count,manual_dial_override,blind_monitor_warning,blind_monitor_message,blind_monitor_filename,inbound_queue_no_dial,timer_action_destination,enable_xfer_presets,hide_xfer_number_to_dial,manual_dial_prefix,customer_3way_hangup_logging,customer_3way_hangup_seconds,customer_3way_hangup_action,ivr_park_call,ivr_park_call_agi,manual_preview_dial,realtime_agent_time_stats,use_auto_hopper,auto_hopper_multi,auto_trim_hopper,api_manual_dial,manual_dial_call_time_check,display_leads_count,lead_order_randomize,lead_order_secondary,per_call_notes,my_callback_option,agent_lead_search,agent_lead_search_method,queuemetrics_phone_environment,auto_pause_precall,auto_resume_precall,auto_pause_precall_code,manual_dial_cid,post_phone_time_diff_alert,custom_3way_button_transfer from vicidial_campaigns where campaign_id='$source_campaign_id';"; $rslt=mysql_query($stmt, $link); $stmtA="INSERT INTO vicidial_campaign_stats (campaign_id) values('$campaign_id');"; @@ -13268,7 +13277,7 @@ if ($ADD==41) if ( (!ereg("DISABLED",$list_order_mix)) and ($hopper_level < 100) ) {$hopper_level='100';} - $stmtA="UPDATE vicidial_campaigns set campaign_name='$campaign_name',active='$active',dial_status_a='$dial_status_a',dial_status_b='$dial_status_b',dial_status_c='$dial_status_c',dial_status_d='$dial_status_d',dial_status_e='$dial_status_e',lead_order='$lead_order',allow_closers='$allow_closers',hopper_level='$hopper_level', auto_trim_hopper='$auto_trim_hopper', use_auto_hopper='$use_auto_hopper', auto_hopper_multi='$auto_hopper_multi', $adlSQL next_agent_call='$next_agent_call', local_call_time='$local_call_time', voicemail_ext='$voicemail_ext', dial_timeout='$dial_timeout', dial_prefix='$dial_prefix', campaign_cid='$campaign_cid', campaign_vdad_exten='$campaign_vdad_exten', web_form_address='" . mysql_real_escape_string($web_form_address) . "', park_ext='$park_ext', park_file_name='$park_file_name', campaign_rec_exten='$campaign_rec_exten', campaign_recording='$campaign_recording', campaign_rec_filename='$campaign_rec_filename', campaign_script='$script_id', get_call_launch='$get_call_launch', am_message_exten='$am_message_exten', amd_send_to_vmx='$amd_send_to_vmx', xferconf_a_dtmf='$xferconf_a_dtmf',xferconf_a_number='$xferconf_a_number',xferconf_b_dtmf='$xferconf_b_dtmf',xferconf_b_number='$xferconf_b_number',lead_filter_id='$lead_filter_id',alt_number_dialing='$alt_number_dialing',scheduled_callbacks='$scheduled_callbacks',drop_action='$drop_action',drop_call_seconds='$drop_call_seconds',safe_harbor_exten='$safe_harbor_exten',wrapup_seconds='$wrapup_seconds',wrapup_message='$wrapup_message',closer_campaigns='$groups_value',use_internal_dnc='$use_internal_dnc',allcalls_delay='$allcalls_delay',omit_phone_code='$omit_phone_code',dial_method='$dial_method',available_only_ratio_tally='$available_only_ratio_tally',adaptive_dropped_percentage='$adaptive_dropped_percentage',adaptive_maximum_level='$adaptive_maximum_level',adaptive_latest_server_time='$adaptive_latest_server_time',adaptive_intensity='$adaptive_intensity',adaptive_dl_diff_target='$adaptive_dl_diff_target',concurrent_transfers='$concurrent_transfers',auto_alt_dial='$auto_alt_dial',agent_pause_codes_active='$agent_pause_codes_active',campaign_description='$campaign_description',campaign_changedate='$SQLdate',campaign_stats_refresh='$campaign_stats_refresh',disable_alter_custdata='$disable_alter_custdata',no_hopper_leads_logins='$no_hopper_leads_logins',list_order_mix='$list_order_mix',campaign_allow_inbound='$campaign_allow_inbound',manual_dial_list_id='$manual_dial_list_id',default_xfer_group='$default_xfer_group',xfer_groups='$XFERgroups_value',queue_priority='$queue_priority',drop_inbound_group='$drop_inbound_group',disable_alter_custphone='$disable_alter_custphone',display_queue_count='$display_queue_count',manual_dial_filter='$manual_dial_filter',agent_clipboard_copy='$agent_clipboard_copy',agent_extended_alt_dial='$agent_extended_alt_dial',use_campaign_dnc='$use_campaign_dnc',three_way_call_cid='$three_way_call_cid',three_way_dial_prefix='$three_way_dial_prefix',web_form_target='$web_form_target',vtiger_search_category='$vtiger_search_category',vtiger_create_call_record='$vtiger_create_call_record',vtiger_create_lead_record='$vtiger_create_lead_record',vtiger_screen_login='$vtiger_screen_login',cpd_amd_action='$cpd_amd_action',agent_allow_group_alias='$agent_allow_group_alias',default_group_alias='$default_group_alias',vtiger_search_dead='$vtiger_search_dead',vtiger_status_call='$vtiger_status_call',drop_lockout_time='$drop_lockout_time',quick_transfer_button='$quick_transfer_button',prepopulate_transfer_preset='$prepopulate_transfer_preset',drop_rate_group='$drop_rate_group',view_calls_in_queue='$view_calls_in_queue',view_calls_in_queue_launch='$view_calls_in_queue_launch',grab_calls_in_queue='$grab_calls_in_queue',call_requeue_button='$call_requeue_button',pause_after_each_call='$pause_after_each_call',no_hopper_dialing='$no_hopper_dialing',agent_dial_owner_only='$agent_dial_owner_only',agent_display_dialable_leads='$agent_display_dialable_leads',web_form_address_two='" . mysql_real_escape_string($web_form_address_two) . "',waitforsilence_options='$waitforsilence_options',agent_select_territories='$agent_select_territories',crm_popup_login='$crm_popup_login',crm_login_address='" . mysql_real_escape_string($crm_login_address) . "',timer_action='$timer_action',timer_action_message='$timer_action_message',timer_action_seconds='$timer_action_seconds',start_call_url='" . mysql_real_escape_string($start_call_url) . "',dispo_call_url='" . mysql_real_escape_string($dispo_call_url) . "',xferconf_c_number='$xferconf_c_number',xferconf_d_number='$xferconf_d_number',xferconf_e_number='$xferconf_e_number',use_custom_cid='$use_custom_cid',scheduled_callbacks_alert='$scheduled_callbacks_alert',queuemetrics_callstatus_override='$queuemetrics_callstatus',extension_appended_cidname='$extension_appended_cidname',scheduled_callbacks_count='$scheduled_callbacks_count',manual_dial_override='$manual_dial_override',blind_monitor_warning='$blind_monitor_warning',blind_monitor_message='" . mysql_real_escape_string($blind_monitor_message) . "',blind_monitor_filename='$blind_monitor_filename',inbound_queue_no_dial='$inbound_queue_no_dial',timer_action_destination='$timer_action_destination',enable_xfer_presets='$enable_xfer_presets',hide_xfer_number_to_dial='$hide_xfer_number_to_dial',manual_dial_prefix='$manual_dial_prefix',customer_3way_hangup_logging='$customer_3way_hangup_logging',customer_3way_hangup_seconds='$customer_3way_hangup_seconds',customer_3way_hangup_action='$customer_3way_hangup_action',ivr_park_call='$ivr_park_call',ivr_park_call_agi='$ivr_park_call_agi',manual_preview_dial='$manual_preview_dial',realtime_agent_time_stats='$realtime_agent_time_stats',api_manual_dial='$api_manual_dial',manual_dial_call_time_check='$manual_dial_call_time_check',lead_order_randomize='$lead_order_randomize',lead_order_secondary='$lead_order_secondary',per_call_notes='$per_call_notes',my_callback_option='$my_callback_option',agent_lead_search='$agent_lead_search',agent_lead_search_method='$agent_lead_search_method',queuemetrics_phone_environment='$queuemetrics_phone_environment',auto_pause_precall='$auto_pause_precall',auto_resume_precall='$auto_resume_precall',auto_pause_precall_code='$auto_pause_precall_code',manual_dial_cid='$manual_dial_cid',post_phone_time_diff_alert='$post_phone_time_diff_alert' where campaign_id='$campaign_id';"; + $stmtA="UPDATE vicidial_campaigns set campaign_name='$campaign_name',active='$active',dial_status_a='$dial_status_a',dial_status_b='$dial_status_b',dial_status_c='$dial_status_c',dial_status_d='$dial_status_d',dial_status_e='$dial_status_e',lead_order='$lead_order',allow_closers='$allow_closers',hopper_level='$hopper_level', auto_trim_hopper='$auto_trim_hopper', use_auto_hopper='$use_auto_hopper', auto_hopper_multi='$auto_hopper_multi', $adlSQL next_agent_call='$next_agent_call', local_call_time='$local_call_time', voicemail_ext='$voicemail_ext', dial_timeout='$dial_timeout', dial_prefix='$dial_prefix', campaign_cid='$campaign_cid', campaign_vdad_exten='$campaign_vdad_exten', web_form_address='" . mysql_real_escape_string($web_form_address) . "', park_ext='$park_ext', park_file_name='$park_file_name', campaign_rec_exten='$campaign_rec_exten', campaign_recording='$campaign_recording', campaign_rec_filename='$campaign_rec_filename', campaign_script='$script_id', get_call_launch='$get_call_launch', am_message_exten='$am_message_exten', amd_send_to_vmx='$amd_send_to_vmx', xferconf_a_dtmf='$xferconf_a_dtmf',xferconf_a_number='$xferconf_a_number',xferconf_b_dtmf='$xferconf_b_dtmf',xferconf_b_number='$xferconf_b_number',lead_filter_id='$lead_filter_id',alt_number_dialing='$alt_number_dialing',scheduled_callbacks='$scheduled_callbacks',drop_action='$drop_action',drop_call_seconds='$drop_call_seconds',safe_harbor_exten='$safe_harbor_exten',wrapup_seconds='$wrapup_seconds',wrapup_message='$wrapup_message',closer_campaigns='$groups_value',use_internal_dnc='$use_internal_dnc',allcalls_delay='$allcalls_delay',omit_phone_code='$omit_phone_code',dial_method='$dial_method',available_only_ratio_tally='$available_only_ratio_tally',adaptive_dropped_percentage='$adaptive_dropped_percentage',adaptive_maximum_level='$adaptive_maximum_level',adaptive_latest_server_time='$adaptive_latest_server_time',adaptive_intensity='$adaptive_intensity',adaptive_dl_diff_target='$adaptive_dl_diff_target',concurrent_transfers='$concurrent_transfers',auto_alt_dial='$auto_alt_dial',agent_pause_codes_active='$agent_pause_codes_active',campaign_description='$campaign_description',campaign_changedate='$SQLdate',campaign_stats_refresh='$campaign_stats_refresh',disable_alter_custdata='$disable_alter_custdata',no_hopper_leads_logins='$no_hopper_leads_logins',list_order_mix='$list_order_mix',campaign_allow_inbound='$campaign_allow_inbound',manual_dial_list_id='$manual_dial_list_id',default_xfer_group='$default_xfer_group',xfer_groups='$XFERgroups_value',queue_priority='$queue_priority',drop_inbound_group='$drop_inbound_group',disable_alter_custphone='$disable_alter_custphone',display_queue_count='$display_queue_count',manual_dial_filter='$manual_dial_filter',agent_clipboard_copy='$agent_clipboard_copy',agent_extended_alt_dial='$agent_extended_alt_dial',use_campaign_dnc='$use_campaign_dnc',three_way_call_cid='$three_way_call_cid',three_way_dial_prefix='$three_way_dial_prefix',web_form_target='$web_form_target',vtiger_search_category='$vtiger_search_category',vtiger_create_call_record='$vtiger_create_call_record',vtiger_create_lead_record='$vtiger_create_lead_record',vtiger_screen_login='$vtiger_screen_login',cpd_amd_action='$cpd_amd_action',agent_allow_group_alias='$agent_allow_group_alias',default_group_alias='$default_group_alias',vtiger_search_dead='$vtiger_search_dead',vtiger_status_call='$vtiger_status_call',drop_lockout_time='$drop_lockout_time',quick_transfer_button='$quick_transfer_button',prepopulate_transfer_preset='$prepopulate_transfer_preset',drop_rate_group='$drop_rate_group',view_calls_in_queue='$view_calls_in_queue',view_calls_in_queue_launch='$view_calls_in_queue_launch',grab_calls_in_queue='$grab_calls_in_queue',call_requeue_button='$call_requeue_button',pause_after_each_call='$pause_after_each_call',no_hopper_dialing='$no_hopper_dialing',agent_dial_owner_only='$agent_dial_owner_only',agent_display_dialable_leads='$agent_display_dialable_leads',web_form_address_two='" . mysql_real_escape_string($web_form_address_two) . "',waitforsilence_options='$waitforsilence_options',agent_select_territories='$agent_select_territories',crm_popup_login='$crm_popup_login',crm_login_address='" . mysql_real_escape_string($crm_login_address) . "',timer_action='$timer_action',timer_action_message='$timer_action_message',timer_action_seconds='$timer_action_seconds',start_call_url='" . mysql_real_escape_string($start_call_url) . "',dispo_call_url='" . mysql_real_escape_string($dispo_call_url) . "',xferconf_c_number='$xferconf_c_number',xferconf_d_number='$xferconf_d_number',xferconf_e_number='$xferconf_e_number',use_custom_cid='$use_custom_cid',scheduled_callbacks_alert='$scheduled_callbacks_alert',queuemetrics_callstatus_override='$queuemetrics_callstatus',extension_appended_cidname='$extension_appended_cidname',scheduled_callbacks_count='$scheduled_callbacks_count',manual_dial_override='$manual_dial_override',blind_monitor_warning='$blind_monitor_warning',blind_monitor_message='" . mysql_real_escape_string($blind_monitor_message) . "',blind_monitor_filename='$blind_monitor_filename',inbound_queue_no_dial='$inbound_queue_no_dial',timer_action_destination='$timer_action_destination',enable_xfer_presets='$enable_xfer_presets',hide_xfer_number_to_dial='$hide_xfer_number_to_dial',manual_dial_prefix='$manual_dial_prefix',customer_3way_hangup_logging='$customer_3way_hangup_logging',customer_3way_hangup_seconds='$customer_3way_hangup_seconds',customer_3way_hangup_action='$customer_3way_hangup_action',ivr_park_call='$ivr_park_call',ivr_park_call_agi='$ivr_park_call_agi',manual_preview_dial='$manual_preview_dial',realtime_agent_time_stats='$realtime_agent_time_stats',api_manual_dial='$api_manual_dial',manual_dial_call_time_check='$manual_dial_call_time_check',lead_order_randomize='$lead_order_randomize',lead_order_secondary='$lead_order_secondary',per_call_notes='$per_call_notes',my_callback_option='$my_callback_option',agent_lead_search='$agent_lead_search',agent_lead_search_method='$agent_lead_search_method',queuemetrics_phone_environment='$queuemetrics_phone_environment',auto_pause_precall='$auto_pause_precall',auto_resume_precall='$auto_resume_precall',auto_pause_precall_code='$auto_pause_precall_code',manual_dial_cid='$manual_dial_cid',post_phone_time_diff_alert='$post_phone_time_diff_alert',custom_3way_button_transfer='$custom_3way_button_transfer' where campaign_id='$campaign_id';"; $rslt=mysql_query($stmtA, $link); if ($reset_hopper == 'Y') @@ -18415,7 +18424,7 @@ if ($ADD==31) $enable_vtiger_integration_LU = $row[0]; $vtiger_url_LU = $row[1]; - $stmt="SELECT campaign_id,campaign_name,active,dial_status_a,dial_status_b,dial_status_c,dial_status_d,dial_status_e,lead_order,park_ext,park_file_name,web_form_address,allow_closers,hopper_level,auto_dial_level,next_agent_call,local_call_time,voicemail_ext,dial_timeout,dial_prefix,campaign_cid,campaign_vdad_exten,campaign_rec_exten,campaign_recording,campaign_rec_filename,campaign_script,get_call_launch,am_message_exten,amd_send_to_vmx,xferconf_a_dtmf,xferconf_a_number,xferconf_b_dtmf,xferconf_b_number,alt_number_dialing,scheduled_callbacks,lead_filter_id,drop_call_seconds,drop_action,safe_harbor_exten,display_dialable_count,wrapup_seconds,wrapup_message,closer_campaigns,use_internal_dnc,allcalls_delay,omit_phone_code,dial_method,available_only_ratio_tally,adaptive_dropped_percentage,adaptive_maximum_level,adaptive_latest_server_time,adaptive_intensity,adaptive_dl_diff_target,concurrent_transfers,auto_alt_dial,auto_alt_dial_statuses,agent_pause_codes_active,campaign_description,campaign_changedate,campaign_stats_refresh,campaign_logindate,dial_statuses,disable_alter_custdata,no_hopper_leads_logins,list_order_mix,campaign_allow_inbound,manual_dial_list_id,default_xfer_group,xfer_groups,queue_priority,drop_inbound_group,qc_enabled,qc_statuses,qc_lists,qc_shift_id,qc_get_record_launch,qc_show_recording,qc_web_form_address,qc_script,survey_first_audio_file,survey_dtmf_digits,survey_ni_digit,survey_opt_in_audio_file,survey_ni_audio_file,survey_method,survey_no_response_action,survey_ni_status,survey_response_digit_map,survey_xfer_exten,survey_camp_record_dir,disable_alter_custphone,display_queue_count,manual_dial_filter,agent_clipboard_copy,agent_extended_alt_dial,use_campaign_dnc,three_way_call_cid,three_way_dial_prefix,web_form_target,vtiger_search_category,vtiger_create_call_record,vtiger_create_lead_record,vtiger_screen_login,cpd_amd_action,agent_allow_group_alias,default_group_alias,vtiger_search_dead,vtiger_status_call,survey_third_digit,survey_third_audio_file,survey_third_status,survey_third_exten,survey_fourth_digit,survey_fourth_audio_file,survey_fourth_status,survey_fourth_exten,drop_lockout_time,quick_transfer_button,prepopulate_transfer_preset,drop_rate_group,view_calls_in_queue,view_calls_in_queue_launch,grab_calls_in_queue,call_requeue_button,pause_after_each_call,no_hopper_dialing,agent_dial_owner_only,agent_display_dialable_leads,web_form_address_two,waitforsilence_options,agent_select_territories,campaign_calldate,crm_popup_login,crm_login_address,timer_action,timer_action_message,timer_action_seconds,start_call_url,dispo_call_url,xferconf_c_number,xferconf_d_number,xferconf_e_number,use_custom_cid,scheduled_callbacks_alert,queuemetrics_callstatus_override,extension_appended_cidname,scheduled_callbacks_count,manual_dial_override,blind_monitor_warning,blind_monitor_message,blind_monitor_filename,inbound_queue_no_dial,timer_action_destination,enable_xfer_presets,hide_xfer_number_to_dial,manual_dial_prefix,customer_3way_hangup_logging,customer_3way_hangup_seconds,customer_3way_hangup_action,ivr_park_call,ivr_park_call_agi,manual_preview_dial,realtime_agent_time_stats,use_auto_hopper,auto_hopper_multi,auto_trim_hopper,api_manual_dial,manual_dial_call_time_check,display_leads_count,lead_order_randomize,lead_order_secondary,per_call_notes,my_callback_option,agent_lead_search,agent_lead_search_method,queuemetrics_phone_environment,auto_pause_precall,auto_resume_precall,auto_pause_precall_code,manual_dial_cid,post_phone_time_diff_alert from vicidial_campaigns where campaign_id='$campaign_id';"; + $stmt="SELECT campaign_id,campaign_name,active,dial_status_a,dial_status_b,dial_status_c,dial_status_d,dial_status_e,lead_order,park_ext,park_file_name,web_form_address,allow_closers,hopper_level,auto_dial_level,next_agent_call,local_call_time,voicemail_ext,dial_timeout,dial_prefix,campaign_cid,campaign_vdad_exten,campaign_rec_exten,campaign_recording,campaign_rec_filename,campaign_script,get_call_launch,am_message_exten,amd_send_to_vmx,xferconf_a_dtmf,xferconf_a_number,xferconf_b_dtmf,xferconf_b_number,alt_number_dialing,scheduled_callbacks,lead_filter_id,drop_call_seconds,drop_action,safe_harbor_exten,display_dialable_count,wrapup_seconds,wrapup_message,closer_campaigns,use_internal_dnc,allcalls_delay,omit_phone_code,dial_method,available_only_ratio_tally,adaptive_dropped_percentage,adaptive_maximum_level,adaptive_latest_server_time,adaptive_intensity,adaptive_dl_diff_target,concurrent_transfers,auto_alt_dial,auto_alt_dial_statuses,agent_pause_codes_active,campaign_description,campaign_changedate,campaign_stats_refresh,campaign_logindate,dial_statuses,disable_alter_custdata,no_hopper_leads_logins,list_order_mix,campaign_allow_inbound,manual_dial_list_id,default_xfer_group,xfer_groups,queue_priority,drop_inbound_group,qc_enabled,qc_statuses,qc_lists,qc_shift_id,qc_get_record_launch,qc_show_recording,qc_web_form_address,qc_script,survey_first_audio_file,survey_dtmf_digits,survey_ni_digit,survey_opt_in_audio_file,survey_ni_audio_file,survey_method,survey_no_response_action,survey_ni_status,survey_response_digit_map,survey_xfer_exten,survey_camp_record_dir,disable_alter_custphone,display_queue_count,manual_dial_filter,agent_clipboard_copy,agent_extended_alt_dial,use_campaign_dnc,three_way_call_cid,three_way_dial_prefix,web_form_target,vtiger_search_category,vtiger_create_call_record,vtiger_create_lead_record,vtiger_screen_login,cpd_amd_action,agent_allow_group_alias,default_group_alias,vtiger_search_dead,vtiger_status_call,survey_third_digit,survey_third_audio_file,survey_third_status,survey_third_exten,survey_fourth_digit,survey_fourth_audio_file,survey_fourth_status,survey_fourth_exten,drop_lockout_time,quick_transfer_button,prepopulate_transfer_preset,drop_rate_group,view_calls_in_queue,view_calls_in_queue_launch,grab_calls_in_queue,call_requeue_button,pause_after_each_call,no_hopper_dialing,agent_dial_owner_only,agent_display_dialable_leads,web_form_address_two,waitforsilence_options,agent_select_territories,campaign_calldate,crm_popup_login,crm_login_address,timer_action,timer_action_message,timer_action_seconds,start_call_url,dispo_call_url,xferconf_c_number,xferconf_d_number,xferconf_e_number,use_custom_cid,scheduled_callbacks_alert,queuemetrics_callstatus_override,extension_appended_cidname,scheduled_callbacks_count,manual_dial_override,blind_monitor_warning,blind_monitor_message,blind_monitor_filename,inbound_queue_no_dial,timer_action_destination,enable_xfer_presets,hide_xfer_number_to_dial,manual_dial_prefix,customer_3way_hangup_logging,customer_3way_hangup_seconds,customer_3way_hangup_action,ivr_park_call,ivr_park_call_agi,manual_preview_dial,realtime_agent_time_stats,use_auto_hopper,auto_hopper_multi,auto_trim_hopper,api_manual_dial,manual_dial_call_time_check,display_leads_count,lead_order_randomize,lead_order_secondary,per_call_notes,my_callback_option,agent_lead_search,agent_lead_search_method,queuemetrics_phone_environment,auto_pause_precall,auto_resume_precall,auto_pause_precall_code,manual_dial_cid,post_phone_time_diff_alert,custom_3way_button_transfer from vicidial_campaigns where campaign_id='$campaign_id';"; $rslt=mysql_query($stmt, $link); $row=mysql_fetch_row($rslt); $campaign_name = $row[1]; @@ -18595,6 +18604,7 @@ if ($ADD==31) $auto_pause_precall_code = $row[178]; $manual_dial_cid = $row[179]; $post_phone_time_diff_alert = $row[180]; + $custom_3way_button_transfer = $row[181]; if (ereg("DISABLED",$list_order_mix)) {$DEFlistDISABLE = ''; $DEFstatusDISABLED=0;} @@ -19332,6 +19342,8 @@ if ($ADD==31) echo "Quick Transfer Button: $NWB#vicidial_campaigns-quick_transfer_button$NWE\n"; + echo "Custom 3-Way Button Transfer: $NWB#vicidial_campaigns-custom_3way_button_transfer$NWE\n"; + echo "PrePopulate Transfer Preset: $NWB#vicidial_campaigns-prepopulate_transfer_preset$NWE\n"; echo "Park Call IVR: $NWB#vicidial_campaigns-ivr_park_call$NWE\n";