From 2cfd57bf23f5620bce216c8311ef7613bef86307 Mon Sep 17 00:00:00 2001 From: mattf Date: Thu, 25 Mar 2021 02:14:25 +0000 Subject: [PATCH] Added leave_3way_start_recording campaign options git-svn-id: svn://192.168.202.10@3402 3d104415-ff17-0410-8863-d5cf3c621b8a --- agc_2-X/trunk/UPGRADE | 5 + .../trunk/extras/MySQL_AST_CREATE_tables.sql | 6 +- agc_2-X/trunk/extras/upgrade_2.14.sql | 5 + agc_2-X/trunk/www/agc/vdc_db_query.php | 70 +++++++++++- agc_2-X/trunk/www/agc/vicidial.php | 101 ++++++++++++++++-- .../www/vicidial/AST_agent_time_detail.php | 10 +- agc_2-X/trunk/www/vicidial/admin.php | 55 ++++++++-- .../trunk/www/vicidial/help_documentation.txt | 4 +- 8 files changed, 230 insertions(+), 26 deletions(-) diff --git a/agc_2-X/trunk/UPGRADE b/agc_2-X/trunk/UPGRADE index 0c804212..9ee5fe20 100644 --- a/agc_2-X/trunk/UPGRADE +++ b/agc_2-X/trunk/UPGRADE @@ -605,6 +605,11 @@ OTHER CHANGES: 169. Added WAV audio file validation for Audio Store, and display of badly formatted WAV files in the audio chooser in admin.php +170. Added "Leave 3-Way Start Recording" campaign feature that will start a new + recording after the agent clicks on the LEAVE 3WAY button and leaves the + call. Also includes an "Exception" option to disable/enable only for + specific 3-way call numbers. + diff --git a/agc_2-X/trunk/extras/MySQL_AST_CREATE_tables.sql b/agc_2-X/trunk/extras/MySQL_AST_CREATE_tables.sql index 8f11128e..38b9d47c 100644 --- a/agc_2-X/trunk/extras/MySQL_AST_CREATE_tables.sql +++ b/agc_2-X/trunk/extras/MySQL_AST_CREATE_tables.sql @@ -1059,7 +1059,9 @@ shared_dial_rank TINYINT(3) default '99', agent_search_method VARCHAR(2) default '', qc_scorecard_id VARCHAR(20) DEFAULT '', qc_statuses_id VARCHAR(20) DEFAULT '', -clear_form ENUM('DISABLED','ENABLED','ACKNOWLEDGE') default 'ACKNOWLEDGE' +clear_form ENUM('DISABLED','ENABLED','ACKNOWLEDGE') default 'ACKNOWLEDGE', +leave_3way_start_recording ENUM('DISABLED','ALL_CALLS','ALL_BUT_EXCEPTIONS','ONLY_EXCEPTIONS') default 'DISABLED', +leave_3way_start_recording_exception VARCHAR(40) default 'DISABLED' ) ENGINE=MyISAM; CREATE TABLE vicidial_lists ( @@ -4871,4 +4873,4 @@ INSERT INTO vicidial_settings_containers(container_id,container_notes,container_ UPDATE system_settings set vdc_agent_api_active='1'; -UPDATE system_settings SET db_schema_version='1625',db_schema_update_date=NOW(),reload_timestamp=NOW(); +UPDATE system_settings SET db_schema_version='1626',db_schema_update_date=NOW(),reload_timestamp=NOW(); diff --git a/agc_2-X/trunk/extras/upgrade_2.14.sql b/agc_2-X/trunk/extras/upgrade_2.14.sql index b24adc15..ede21bd7 100644 --- a/agc_2-X/trunk/extras/upgrade_2.14.sql +++ b/agc_2-X/trunk/extras/upgrade_2.14.sql @@ -1599,3 +1599,8 @@ ALTER TABLE audio_store_details ADD wav_format_details VARCHAR(255) default ''; ALTER TABLE audio_store_details ADD wav_asterisk_valid ENUM('','GOOD','BAD','NA') default ''; UPDATE system_settings SET db_schema_version='1625',db_schema_update_date=NOW() where db_schema_version < 1625; + +ALTER TABLE vicidial_campaigns ADD leave_3way_start_recording ENUM('DISABLED','ALL_CALLS','ALL_BUT_EXCEPTIONS','ONLY_EXCEPTIONS') default 'DISABLED'; +ALTER TABLE vicidial_campaigns ADD leave_3way_start_recording_exception VARCHAR(40) default 'DISABLED'; + +UPDATE system_settings SET db_schema_version='1626',db_schema_update_date=NOW() where db_schema_version < 1626; diff --git a/agc_2-X/trunk/www/agc/vdc_db_query.php b/agc_2-X/trunk/www/agc/vdc_db_query.php index 9e6efa95..02a06c51 100644 --- a/agc_2-X/trunk/www/agc/vdc_db_query.php +++ b/agc_2-X/trunk/www/agc/vdc_db_query.php @@ -501,10 +501,11 @@ # 201122-1038 - Added Daily call count limit features # 210309-2343 - Small change to Fake-call-logging in QM for some queuemetrics_pausereason settings # 210315-2105 - Added CALLBACK manual dial filter option +# 210324-1606 - Added leave_3way_start_recording campaign options # -$version = '2.14-394'; -$build = '210315-2105'; +$version = '2.14-395'; +$build = '210324-1606'; $php_script = 'vdc_db_query.php'; $mel=1; # Mysql Error Log enabled = 1 $mysql_log_count=850; @@ -809,7 +810,12 @@ if (isset($_GET["end_date"])) {$end_date=$_GET["end_date"];} elseif (isset($_POST["end_date"])) {$end_date=$_POST["end_date"];} if (isset($_GET["customer_sec"])) {$customer_sec=$_GET["customer_sec"];} elseif (isset($_POST["customer_sec"])) {$customer_sec=$_POST["customer_sec"];} - +if (isset($_GET["leave_3way_start_recording_trigger"])) {$leave_3way_start_recording_trigger=$_GET["leave_3way_start_recording_trigger"];} + elseif (isset($_POST["leave_3way_start_recording_trigger"])) {$leave_3way_start_recording_trigger=$_POST["leave_3way_start_recording_trigger"];} +if (isset($_GET["leave_3way_start_recording_filename"])) {$leave_3way_start_recording_filename=$_GET["leave_3way_start_recording_filename"];} + elseif (isset($_POST["leave_3way_start_recording_filename"])) {$leave_3way_start_recording_filename=$_POST["leave_3way_start_recording_filename"];} +if (isset($_GET["channelrec"])) {$channelrec=$_GET["channelrec"];} + elseif (isset($_POST["channelrec"])) {$channelrec=$_POST["channelrec"];} header ("Content-type: text/html; charset=utf-8"); header ("Cache-Control: no-cache, must-revalidate"); // HTTP/1.1 @@ -1109,6 +1115,9 @@ $manual_dial_validation = preg_replace('/[^-_0-9a-zA-Z]/','',$manual_dial_valida $start_date = preg_replace('/[^-_0-9]/','',$start_date); $end_date = preg_replace('/[^-_0-9]/','',$end_date); $customer_sec = preg_replace('/[^-_0-9]/','',$customer_sec); +$leave_3way_start_recording_trigger = preg_replace('/[^0-9]/','',$leave_3way_start_recording_trigger); +$leave_3way_start_recording_filename = preg_replace('/[^-_0-9a-zA-Z]/','',$leave_3way_start_recording_filename); +$channelrec = preg_replace("/\'|\"|\\\\|;/","",$channelrec); if ($non_latin < 1) { @@ -8643,6 +8652,61 @@ if ($stage == "end") } } + ##### BEGIN leave_3way_start_recording if triggered ##### $ACTION == 'manDiaLlogCaLL' and $stage == "end" leave_3way_start_recording_trigger + if ( ($leave_3way_start_recording_trigger > 0) and (strlen($leave_3way_start_recording_filename) > 3) ) + { + $recFULLDATE = date("Ymd-His"); + $recTINYDATE = date("ymdHis"); + $leave_3way_start_recording_filename = preg_replace("/FULLDATE/","$recFULLDATE",$leave_3way_start_recording_filename); + $leave_3way_start_recording_filename = preg_replace("/TINYDATE/","$recTINYDATE",$leave_3way_start_recording_filename); + $leave_3way_start_recording_filename = preg_replace("/EPOCH/","$StarTtime",$leave_3way_start_recording_filename); + $leave_3way_start_recording_filename = preg_replace("/\"|\'/",'',$leave_3way_start_recording_filename); + if (preg_match("/RECID/",$leave_3way_start_recording_filename) ) + { + $stmt = "INSERT INTO recording_log (channel,server_ip,extension,start_time,start_epoch,filename,lead_id,user,vicidial_id,length_in_sec) values('$channel','$server_ip','$exten','$NOW_TIME','$StarTtime','$leave_3way_start_recording_filename','$lead_id','$user','$uniqueid','0')"; + if ($format=='debug') {echo "\n";} + $rslt=mysql_to_mysqli($stmt, $link); + if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00XXX',$user,$server_ip,$session_name,$one_mysql_log);} + $RLaffected_rows = mysqli_affected_rows($link); + if ($RLaffected_rows > 0) + { + $recording_id = mysqli_insert_id($link); + } + + $leave_3way_start_recording_filename = preg_replace("/RECID/","$recording_id",$leave_3way_start_recording_filename); + + $stmt = "UPDATE recording_log SET filename='$leave_3way_start_recording_filename' where recording_id='$recording_id';"; + if ($format=='debug') {echo "\n";} + $rslt=mysql_to_mysqli($stmt, $link); + if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00XXX',$user,$server_ip,$session_name,$one_mysql_log);} + + $vmgr_callerid = substr($leave_3way_start_recording_filename, 0, 17) . '...'; + $stmt="INSERT INTO vicidial_manager values('','','$NOW_TIME','NEW','N','$server_ip','','Originate','$vmgr_callerid','Channel: $channelrec','Context: $ext_context','Exten: $exten','Priority: 1','Callerid: $leave_3way_start_recording_filename','','','','','');"; + if ($format=='debug') {echo "\n";} + $rslt=mysql_to_mysqli($stmt, $link); + if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00XXX',$user,$server_ip,$session_name,$one_mysql_log);} + } + else + { + $vmgr_callerid = substr($leave_3way_start_recording_filename, 0, 17) . '...'; + $stmt="INSERT INTO vicidial_manager values('','','$NOW_TIME','NEW','N','$server_ip','','Originate','$vmgr_callerid','Channel: $channelrec','Context: $ext_context','Exten: $exten','Priority: 1','Callerid: $leave_3way_start_recording_filename','','','','','');"; + if ($format=='debug') {echo "\n";} + $rslt=mysql_to_mysqli($stmt, $link); + if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00XXX',$user,$server_ip,$session_name,$one_mysql_log);} + + $stmt = "INSERT INTO recording_log (channel,server_ip,extension,start_time,start_epoch,filename,lead_id,user,vicidial_id,length_in_sec) values('$channel','$server_ip','$exten','$NOW_TIME','$StarTtime','$leave_3way_start_recording_filename','$lead_id','$user','$uniqueid','0')"; + if ($format=='debug') {echo "\n";} + $rslt=mysql_to_mysqli($stmt, $link); + if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00XXX',$user,$server_ip,$session_name,$one_mysql_log);} + $RLaffected_rows = mysqli_affected_rows($link); + if ($RLaffected_rows > 0) + { + $recording_id = mysqli_insert_id($link); + } + } + } + ##### END leave_3way_start_recording if triggered ##### + if ($log_no_enter > 0) { $fp = fopen ("./vicidial_debug.txt", "a"); diff --git a/agc_2-X/trunk/www/agc/vicidial.php b/agc_2-X/trunk/www/agc/vicidial.php index 48215d09..e5aa4710 100644 --- a/agc_2-X/trunk/www/agc/vicidial.php +++ b/agc_2-X/trunk/www/agc/vicidial.php @@ -661,10 +661,11 @@ # 210319-1500 - Small change for agent screen visibility logging on logout # 210320-2348 - Added additional update_fields options: scriptreload,script2reload # 210322-1301 - Fixed issue with agent_hidden_sound +# 210324-1604 - Added leave_3way_start_recording campaign options # -$version = '2.14-629c'; -$build = '210322-1301'; +$version = '2.14-630c'; +$build = '210324-1604'; $mel=1; # Mysql Error Log enabled = 1 $mysql_log_count=95; $one_mysql_log=0; @@ -2222,7 +2223,7 @@ else $HKstatusnames = substr("$HKstatusnames", 0, -1); ##### grab the campaign settings - $stmt="SELECT park_ext,park_file_name,web_form_address,allow_closers,auto_dial_level,dial_timeout,dial_prefix,campaign_cid,campaign_vdad_exten,campaign_rec_exten,campaign_recording,campaign_rec_filename,campaign_script,get_call_launch,am_message_exten,xferconf_a_dtmf,xferconf_a_number,xferconf_b_dtmf,xferconf_b_number,alt_number_dialing,scheduled_callbacks,wrapup_seconds,wrapup_message,closer_campaigns,use_internal_dnc,allcalls_delay,omit_phone_code,agent_pause_codes_active,no_hopper_leads_logins,campaign_allow_inbound,manual_dial_list_id,default_xfer_group,xfer_groups,disable_alter_custphone,display_queue_count,manual_dial_filter,agent_clipboard_copy,use_campaign_dnc,three_way_call_cid,dial_method,three_way_dial_prefix,web_form_target,vtiger_screen_login,agent_allow_group_alias,default_group_alias,quick_transfer_button,prepopulate_transfer_preset,view_calls_in_queue,view_calls_in_queue_launch,call_requeue_button,pause_after_each_call,no_hopper_dialing,agent_dial_owner_only,agent_display_dialable_leads,web_form_address_two,agent_select_territories,crm_popup_login,crm_login_address,timer_action,timer_action_message,timer_action_seconds,start_call_url,dispo_call_url,xferconf_c_number,xferconf_d_number,xferconf_e_number,use_custom_cid,scheduled_callbacks_alert,scheduled_callbacks_count,manual_dial_override,blind_monitor_warning,blind_monitor_message,blind_monitor_filename,timer_action_destination,enable_xfer_presets,hide_xfer_number_to_dial,manual_dial_prefix,customer_3way_hangup_logging,customer_3way_hangup_seconds,customer_3way_hangup_action,ivr_park_call,manual_preview_dial,api_manual_dial,manual_dial_call_time_check,my_callback_option,per_call_notes,agent_lead_search,agent_lead_search_method,queuemetrics_phone_environment,auto_pause_precall,auto_pause_precall_code,auto_resume_precall,manual_dial_cid,custom_3way_button_transfer,callback_days_limit,disable_dispo_screen,disable_dispo_status,screen_labels,status_display_fields,pllb_grouping,pllb_grouping_limit,in_group_dial,in_group_dial_select,pause_after_next_call,owner_populate,manual_dial_lead_id,dead_max,dispo_max,pause_max,dead_max_dispo,dispo_max_dispo,max_inbound_calls,manual_dial_search_checkbox,hide_call_log_info,timer_alt_seconds,wrapup_bypass,wrapup_after_hotkey,callback_active_limit,callback_active_limit_override,comments_all_tabs,comments_dispo_screen,comments_callback_screen,qc_comment_history,show_previous_callback,clear_script,manual_dial_search_filter,web_form_address_three,manual_dial_override_field,status_display_ingroup,customer_gone_seconds,agent_display_fields,manual_dial_timeout,manual_auto_next,manual_auto_show,allow_required_fields,dead_to_dispo,agent_xfer_validation,ready_max_logout,callback_display_days,three_way_record_stop,hangup_xfer_record_start,max_inbound_calls_outcome,manual_auto_next_options,agent_screen_time_display,pause_max_dispo,script_top_dispo,routing_initiated_recordings,dead_trigger_seconds,dead_trigger_action,dead_trigger_repeat,dead_trigger_filename,scheduled_callbacks_force_dial,callback_hours_block,callback_display_days,scheduled_callbacks_timezones_container,three_way_volume_buttons,manual_dial_validation,mute_recordings,leave_vm_no_dispo,leave_vm_message_group_id,campaign_script_two,browser_alert_sound,browser_alert_volume,three_way_record_stop_exception,pause_max_exceptions,transfer_button_launch FROM vicidial_campaigns where campaign_id = '$VD_campaign';"; + $stmt="SELECT park_ext,park_file_name,web_form_address,allow_closers,auto_dial_level,dial_timeout,dial_prefix,campaign_cid,campaign_vdad_exten,campaign_rec_exten,campaign_recording,campaign_rec_filename,campaign_script,get_call_launch,am_message_exten,xferconf_a_dtmf,xferconf_a_number,xferconf_b_dtmf,xferconf_b_number,alt_number_dialing,scheduled_callbacks,wrapup_seconds,wrapup_message,closer_campaigns,use_internal_dnc,allcalls_delay,omit_phone_code,agent_pause_codes_active,no_hopper_leads_logins,campaign_allow_inbound,manual_dial_list_id,default_xfer_group,xfer_groups,disable_alter_custphone,display_queue_count,manual_dial_filter,agent_clipboard_copy,use_campaign_dnc,three_way_call_cid,dial_method,three_way_dial_prefix,web_form_target,vtiger_screen_login,agent_allow_group_alias,default_group_alias,quick_transfer_button,prepopulate_transfer_preset,view_calls_in_queue,view_calls_in_queue_launch,call_requeue_button,pause_after_each_call,no_hopper_dialing,agent_dial_owner_only,agent_display_dialable_leads,web_form_address_two,agent_select_territories,crm_popup_login,crm_login_address,timer_action,timer_action_message,timer_action_seconds,start_call_url,dispo_call_url,xferconf_c_number,xferconf_d_number,xferconf_e_number,use_custom_cid,scheduled_callbacks_alert,scheduled_callbacks_count,manual_dial_override,blind_monitor_warning,blind_monitor_message,blind_monitor_filename,timer_action_destination,enable_xfer_presets,hide_xfer_number_to_dial,manual_dial_prefix,customer_3way_hangup_logging,customer_3way_hangup_seconds,customer_3way_hangup_action,ivr_park_call,manual_preview_dial,api_manual_dial,manual_dial_call_time_check,my_callback_option,per_call_notes,agent_lead_search,agent_lead_search_method,queuemetrics_phone_environment,auto_pause_precall,auto_pause_precall_code,auto_resume_precall,manual_dial_cid,custom_3way_button_transfer,callback_days_limit,disable_dispo_screen,disable_dispo_status,screen_labels,status_display_fields,pllb_grouping,pllb_grouping_limit,in_group_dial,in_group_dial_select,pause_after_next_call,owner_populate,manual_dial_lead_id,dead_max,dispo_max,pause_max,dead_max_dispo,dispo_max_dispo,max_inbound_calls,manual_dial_search_checkbox,hide_call_log_info,timer_alt_seconds,wrapup_bypass,wrapup_after_hotkey,callback_active_limit,callback_active_limit_override,comments_all_tabs,comments_dispo_screen,comments_callback_screen,qc_comment_history,show_previous_callback,clear_script,manual_dial_search_filter,web_form_address_three,manual_dial_override_field,status_display_ingroup,customer_gone_seconds,agent_display_fields,manual_dial_timeout,manual_auto_next,manual_auto_show,allow_required_fields,dead_to_dispo,agent_xfer_validation,ready_max_logout,callback_display_days,three_way_record_stop,hangup_xfer_record_start,max_inbound_calls_outcome,manual_auto_next_options,agent_screen_time_display,pause_max_dispo,script_top_dispo,routing_initiated_recordings,dead_trigger_seconds,dead_trigger_action,dead_trigger_repeat,dead_trigger_filename,scheduled_callbacks_force_dial,callback_hours_block,callback_display_days,scheduled_callbacks_timezones_container,three_way_volume_buttons,manual_dial_validation,mute_recordings,leave_vm_no_dispo,leave_vm_message_group_id,campaign_script_two,browser_alert_sound,browser_alert_volume,three_way_record_stop_exception,pause_max_exceptions,transfer_button_launch,leave_3way_start_recording,leave_3way_start_recording_exception FROM vicidial_campaigns where campaign_id = '$VD_campaign';"; $rslt=mysql_to_mysqli($stmt, $link); if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'01013',$VD_login,$server_ip,$session_name,$one_mysql_log);} if ($DB) {echo "$stmt\n";} @@ -2393,11 +2394,33 @@ else $three_way_record_stop_exception = $row[163]; $pause_max_exceptions = $row[164]; $transfer_button_launch = $row[165]; + $leave_3way_start_recording = $row[166]; + $leave_3way_start_recording_exception = $row[167]; + + $LTWSRcontainer_entry=''; + if ( (strlen($leave_3way_start_recording_exception) > 1) and ($leave_3way_start_recording_exception != 'DISABLED') ) + { + # Gather details on Leave 3-Way Start Recording Exception settings container + $stmt = "SELECT container_entry FROM vicidial_settings_containers where container_id='$leave_3way_start_recording_exception';"; + $rslt=mysql_to_mysqli($stmt, $link); + if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'01XXX',$user,$server_ip,$session_name,$one_mysql_log);} + if ($DB) {echo "$stmt\n";} + $SCinfo_ct = mysqli_num_rows($rslt); + if ($SCinfo_ct > 0) + { + $row=mysqli_fetch_row($rslt); + $LTWSRcontainer_entry = $row[0]; + $LTWSRcontainer_entry = preg_replace("/\r|\t|\'|\"/",'',$LTWSRcontainer_entry); + $LTWSRcontainer_entry = preg_replace("/\n/",'x',$LTWSRcontainer_entry); + if (strlen($LTWSRcontainer_entry) > 2) {$LTWSRcontainer_entry = 'x'.$LTWSRcontainer_entry.'x';} + echo "\n"; + } + } $TWRSEcontainer_entry=''; if ( (strlen($three_way_record_stop_exception) > 1) and ($three_way_record_stop_exception != 'DISABLED') ) { - # Gather details on Dial Timeout Lead settings container + # Gather details on 3-Way Recording Stop Exception settings container $stmt = "SELECT container_entry FROM vicidial_settings_containers where container_id='$three_way_record_stop_exception';"; $rslt=mysql_to_mysqli($stmt, $link); if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'01092',$user,$server_ip,$session_name,$one_mysql_log);} @@ -2410,7 +2433,7 @@ else $TWRSEcontainer_entry = preg_replace("/\r|\t|\'|\"/",'',$TWRSEcontainer_entry); $TWRSEcontainer_entry = preg_replace("/\n/",'x',$TWRSEcontainer_entry); if (strlen($TWRSEcontainer_entry) > 2) {$TWRSEcontainer_entry = 'x'.$TWRSEcontainer_entry.'x';} - echo "\n"; + echo "\n"; } } @@ -5260,6 +5283,10 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";} var ready_max_logout=''; var three_way_record_stop=''; var three_way_record_stop_exception=''; + var leave_3way_start_recording=''; + var leave_3way_start_recording_exception=''; + var leave_3way_start_recording_trigger=0; + var leave_3way_start_recording_filename=''; var hangup_xfer_record_start=''; var hangup_both=0; var agent_push_events=''; @@ -5907,7 +5934,7 @@ window.addEventListener('blur', function() function leave_3way_call(tempvarattempt,LTCclick) { if (LTCclick=='YES') - {button_click_log = button_click_log + "" + SQLdate + "-----leave_3way_call---" + tempvarattempt + "|";} + {button_click_log = button_click_log + "" + SQLdate + "-----leave_3way_call---" + tempvarattempt + " " + leave_3way_start_recording_trigger + " " + leave_3way_start_recording_filename + "|";} threeway_end=0; leaving_threeway=1; @@ -5939,6 +5966,8 @@ window.addEventListener('blur', function() function SendManualDial(taskFromConf,SMDclick) { conf_dialed=1; + leave_3way_start_recording_trigger=0; + leave_3way_start_recording_filename=''; var sending_group_alias = 0; // Dial With Customer button if (taskFromConf == 'YES') @@ -5960,6 +5989,7 @@ window.addEventListener('blur', function() var testXFregstr = 'x' + manual_string + 'x' var regXFSRvars = new RegExp(testXFregstr,"g"); + // test for three_way_record_stop and exception if (three_way_record_stop == 'Y') { if (three_way_record_stop_exception == '') @@ -5985,6 +6015,56 @@ window.addEventListener('blur', function() } } + // test for leave_3way_start_recording and exception + if ( (leave_3way_start_recording == '') || (leave_3way_start_recording == 'DISABLED') ) + {var do_nothing=1;} + else + { + if (leave_3way_start_recording == 'ALL_CALLS') + {leave_3way_start_recording_trigger=1;} + else + { + if (leave_3way_start_recording_exception.match(regXFSRvars)) + { + if (leave_3way_start_recording == 'ALL_BUT_EXCEPTIONS') + {leave_3way_start_recording_trigger=0;} + if (leave_3way_start_recording == 'ONLY_EXCEPTIONS') + {leave_3way_start_recording_trigger=1;} + } + else + { + if (leave_3way_start_recording == 'ALL_BUT_EXCEPTIONS') + {leave_3way_start_recording_trigger=1;} + if (leave_3way_start_recording == 'ONLY_EXCEPTIONS') + {leave_3way_start_recording_trigger=0;} + } + } + } + if (leave_3way_start_recording_trigger > 0) + { + var REGrecCLEANvlc = new RegExp(" ","g"); + var recVendorLeadCode = document.vicidial_form.vendor_lead_code.value; + recVendorLeadCode = recVendorLeadCode.replace(REGrecCLEANvlc, ''); + var recLeadID = document.vicidial_form.lead_id.value; + var REGrecCAMPAIGN = new RegExp("CAMPAIGN","g"); + var REGrecINGROUP = new RegExp("INGROUP","g"); + var REGrecCUSTPHONE = new RegExp("CUSTPHONE","g"); + var REGrecAGENT = new RegExp("AGENT","g"); + var REGrecVENDORLEADCODE = new RegExp("VENDORLEADCODE","g"); + var REGrecLEADID = new RegExp("LEADID","g"); + var REGrecCALLID = new RegExp("CALLID","g"); + //temp_filename = campaign_rec_filename; + temp_filename = LIVE_campaign_rec_filename; + temp_filename = temp_filename.replace(REGrecCAMPAIGN, campaign); + temp_filename = temp_filename.replace(REGrecINGROUP, VDCL_group_id); + temp_filename = temp_filename.replace(REGrecCUSTPHONE, lead_dial_number); + temp_filename = temp_filename.replace(REGrecAGENT, user); + temp_filename = temp_filename.replace(REGrecVENDORLEADCODE, recVendorLeadCode); + temp_filename = temp_filename.replace(REGrecLEADID, recLeadID); + temp_filename = temp_filename.replace(REGrecCALLID, LasTCID); + leave_3way_start_recording_filename = temp_filename; + } + threeway_cid = ''; if (three_way_call_cid == 'CAMPAIGN') {threeway_cid = campaign_cid;} @@ -7592,7 +7672,7 @@ function set_length(SLnumber,SLlength_goal,SLdirection) DispO3wayCalLxfernumber = document.vicidial_form.xfernumber.value; DispO3wayCalLcamptail = ''; - xferredirect_query = "server_ip=" + server_ip + "&session_name=" + session_name + "&user=" + user + "&pass=" + pass + "&ACTION=" + redirecttype + "&format=text&channel=" + redirectvalue + "&call_server_ip=" + redirectserverip + "&queryCID=" + queryCID + "&exten=" + redirectdestination + "&ext_context=" + ext_context + "&ext_priority=1&extrachannel=" + redirectXTRAvalue + "&lead_id=" + document.vicidial_form.lead_id.value + "&phone_code=" + document.vicidial_form.phone_code.value + "&phone_number=" + document.vicidial_form.phone_number.value + "&filename=" + taskdebugnote + "&campaign=" + XfeR_GrouP + "&session_id=" + session_id + "&agentchannel=" + agentchannel + "&protocol=" + protocol + "&extension=" + extension + "&auto_dial_level=" + auto_dial_level + "&CalLCID=" + CalLCID + "&customerparked=" + customerparked; + xferredirect_query = "server_ip=" + server_ip + "&session_name=" + session_name + "&user=" + user + "&pass=" + pass + "&ACTION=" + redirecttype + "&format=text&channel=" + redirectvalue + "&call_server_ip=" + redirectserverip + "&queryCID=" + queryCID + "&exten=" + redirectdestination + "&ext_context=" + ext_context + "&ext_priority=1&extrachannel=" + redirectXTRAvalue + "&lead_id=" + document.vicidial_form.lead_id.value + "&phone_code=" + document.vicidial_form.phone_code.value + "&phone_number=" + document.vicidial_form.phone_number.value + "&filename=" + taskdebugnote + "&campaign=" + XfeR_GrouP + "&session_id=" + session_id + "&agentchannel=" + agentchannel + "&protocol=" + protocol + "&extension=" + extension + "&auto_dial_level=" + auto_dial_level + "&CalLCID=" + CalLCID + "&customerparked=" + customerparked + "&leave_3way_start_recording_trigger=" + leave_3way_start_recording_trigger + "&leave_3way_start_recording_filename=" + leave_3way_start_recording_filename; if (taskdebugnote == 'FIRST') { @@ -7982,13 +8062,14 @@ function set_length(SLnumber,SLlength_goal,SLdirection) } if (xmlhttp) { + var channelrec = "Local/" + conf_silent_prefix + '' + session_id + "@" + ext_context; manDiaLlog_query = "format=text&server_ip=" + server_ip + "&session_name=" + session_name + "&ACTION=manDiaLlogCaLL&stage=" + taskMDstage + "&uniqueid=" + document.vicidial_form.uniqueid.value + "&user=" + user + "&pass=" + pass + "&campaign=" + campaign + "&lead_id=" + document.vicidial_form.lead_id.value + "&list_id=" + document.vicidial_form.list_id.value + "&length_in_sec=0&phone_code=" + document.vicidial_form.phone_code.value + "&phone_number=" + lead_dial_number + - "&exten=" + extension + "&channel=" + lastcustchannel + "&start_epoch=" + MDlogEPOCH + "&auto_dial_level=" + auto_dial_level + "&VDstop_rec_after_each_call=" + VDstop_rec_after_each_call + "&conf_silent_prefix=" + conf_silent_prefix + "&protocol=" + protocol + "&extension=" + extension + "&ext_context=" + ext_context + "&conf_exten=" + session_id + "&user_abb=" + user_abb + "&agent_log_id=" + agent_log_id + "&MDnextCID=" + LasTCID + "&inOUT=" + inOUT + "&alt_dial=" + dialed_label + "&DB=0" + "&agentchannel=" + agentchannel + "&conf_dialed=" + conf_dialed + "&leaving_threeway=" + leaving_threeway + "&hangup_all_non_reserved=" + hangup_all_non_reserved + "&blind_transfer=" + blind_transfer + "&dial_method=" + dial_method + "&nodeletevdac=" + nodeletevdac + "&alt_num_status=" + alt_num_status + "&qm_extension=" + qm_extension + "&called_count=" + document.vicidial_form.called_count.value; + "&exten=" + recording_exten + "&channel=" + lastcustchannel + "&start_epoch=" + MDlogEPOCH + "&auto_dial_level=" + auto_dial_level + "&VDstop_rec_after_each_call=" + VDstop_rec_after_each_call + "&conf_silent_prefix=" + conf_silent_prefix + "&protocol=" + protocol + "&extension=" + extension + "&ext_context=" + ext_context + "&conf_exten=" + session_id + "&user_abb=" + user_abb + "&agent_log_id=" + agent_log_id + "&MDnextCID=" + LasTCID + "&inOUT=" + inOUT + "&alt_dial=" + dialed_label + "&DB=0" + "&agentchannel=" + agentchannel + "&conf_dialed=" + conf_dialed + "&leaving_threeway=" + leaving_threeway + "&hangup_all_non_reserved=" + hangup_all_non_reserved + "&blind_transfer=" + blind_transfer + "&dial_method=" + dial_method + "&nodeletevdac=" + nodeletevdac + "&alt_num_status=" + alt_num_status + "&qm_extension=" + qm_extension + "&called_count=" + document.vicidial_form.called_count.value + "&leave_3way_start_recording_trigger=" + leave_3way_start_recording_trigger + "&leave_3way_start_recording_filename=" + leave_3way_start_recording_filename + "&channelrec=" + channelrec; xmlhttp.open('POST', 'vdc_db_query.php'); xmlhttp.setRequestHeader('Content-Type','application/x-www-form-urlencoded; charset=UTF-8'); // document.getElementById("busycallsdebug").innerHTML = "vdc_db_query.php?" + manDiaLlog_query; @@ -11034,6 +11115,8 @@ function set_length(SLnumber,SLlength_goal,SLdirection) SCRIPTweb_form_vars=''; SCRIPT2web_form_vars=''; MDcheck_for_answer=0; + leave_3way_start_recording_trigger=0; + leave_3way_start_recording_filename=''; three_way_call_cid = orig_three_way_call_cid; if (manual_dial_preview < 1) { @@ -15258,6 +15341,8 @@ function set_length(SLnumber,SLlength_goal,SLdirection) SCRIPTweb_form_vars=''; SCRIPT2web_form_vars=''; MDcheck_for_answer=0; + leave_3way_start_recording_trigger=0; + leave_3way_start_recording_filename=''; three_way_call_cid = orig_three_way_call_cid; if (manual_auto_next > 0) {manual_auto_next_trigger=1; manual_auto_next_count=manual_auto_next;} diff --git a/agc_2-X/trunk/www/vicidial/AST_agent_time_detail.php b/agc_2-X/trunk/www/vicidial/AST_agent_time_detail.php index 79f81ea7..aaf76bb8 100644 --- a/agc_2-X/trunk/www/vicidial/AST_agent_time_detail.php +++ b/agc_2-X/trunk/www/vicidial/AST_agent_time_detail.php @@ -56,6 +56,7 @@ # 180502-2215 - Added new help display, added CONNECTED column # 191013-0846 - Fixes for PHP7 # 210318-1558 - Added agent screen visibility stats +# 210324-2010 - Added agent visibility stats to HTML graphs # $startMS = microtime(); @@ -1023,7 +1024,7 @@ else if ($PCpause_sec[$i]>$$max_varname) {$$max_varname=$PCpause_sec[$i];} $graph_stats_sub[$m][$n]=$PCpause_sec[$i]; - $n1=($n+19); # THIS IS FOR THE GRAPHING FURTHER DOWN; COULDN'T THINK OF A BETTER WAY TO DO THIS. + $n1=($n+21); # THIS IS FOR THE GRAPHING FURTHER DOWN; COULDN'T THINK OF A BETTER WAY TO DO THIS. $graph_stats[$m][$n1]=$PCpause_sec[$i]; $SstatusTXT = sprintf("%10s", $pfUSERcodePAUSE_MS); @@ -1105,7 +1106,8 @@ else $graph_stats[$m][17]=trim($park_array[$Suser[$m]][1]+0); $graph_stats[$m][18]=trim(round(MathZDC(($park_array[$Suser[$m]][1]+0), $user_holds))); $graph_stats[$m][19]=trim($user_hpc); - + $graph_stats[$m][20]=trim($VISIBLE_sec); + $graph_stats[$m][21]=trim($HIDDEN_sec); if ($file_download<1) { @@ -1372,14 +1374,14 @@ else { array_push($graph_array, "ATD_PARKSdata|16|PARKS|integer|", "ATD_PARKTIMEdata|17|PARKTIME|time|", "ATD_AVGPARKdata|18|AVGPARK|time|", "ATD_PARKSCALLdata|19|PARKS/CALL|decimal|"); } - array_push($graph_array, "ATD_WAITdata|4|WAIT|time|", "ATD_WAITPCTdata|15|WAIT %|percent|", "ATD_TALKdata|5|TALK|time|", "ATD_TALKTIMEPCTdata|11|TALKTIME%|percent|", "ATD_DISPOdata|6|DISPO|time|", "ATD_DISPOTIMEPCTdata|12|DISPOTIME%|percent|", "ATD_PAUSEdata|7|PAUSE|time|", "ATD_PAUSETIMEPCTdata|13|PAUSETIME%|percent|", "ATD_DEADdata|8|DEAD|time|", "ATD_DEADTIMEPCTdata|14|DEADTIME%|percent|", "ATD_CUSTOMERdata|9|CUSTOMER|time|", "ATD_CONNECTEDdata|10|CONNECTED|time|"); + array_push($graph_array, "ATD_WAITdata|4|WAIT|time|", "ATD_WAITPCTdata|15|WAIT %|percent|", "ATD_TALKdata|5|TALK|time|", "ATD_TALKTIMEPCTdata|11|TALKTIME%|percent|", "ATD_DISPOdata|6|DISPO|time|", "ATD_DISPOTIMEPCTdata|12|DISPOTIME%|percent|", "ATD_PAUSEdata|7|PAUSE|time|", "ATD_PAUSETIMEPCTdata|13|PAUSETIME%|percent|", "ATD_DEADdata|8|DEAD|time|", "ATD_DEADTIMEPCTdata|14|DEADTIME%|percent|", "ATD_CUSTOMERdata|9|CUSTOMER|time|", "ATD_CONNECTEDdata|10|CONNECTED|time|", "ATD_USERVISIBLEdata|20|VISIBLE|time|", "ATD_USERHIDDENdata|21|HIDDEN|time|"); for ($e=0; $e 0) # 210317-1736 - Added the ability to see orphan Remote Agent entries(with no valid User account) # 210317-2329 - Added system settings for agent_hidden_sound and added more browser_alert_sounds # 210321-0120 - Added classAudioFile PHP library +# 210324-0954 - Added leave_3way_start_recording campaign options # # make sure you have added a user to the vicidial_users MySQL table with at least user_level 9 to access this page the first time -$admin_version = '2.14-805a'; -$build = '210321-0120'; +$admin_version = '2.14-806a'; +$build = '210324-0954'; $STARTtime = date("U"); $SQLdate = date("Y-m-d H:i:s"); @@ -11728,7 +11734,7 @@ if ($ADD==20) $rslt=mysql_to_mysqli($stmtX, $link); } - $stmt="INSERT INTO vicidial_campaigns (campaign_name,campaign_id,active,dial_status_a,dial_status_b,dial_status_c,dial_status_d,dial_status_e,lead_order,park_ext,park_file_name,web_form_address,allow_closers,hopper_level,auto_dial_level,next_agent_call,local_call_time,voicemail_ext,dial_timeout,dial_prefix,campaign_cid,campaign_vdad_exten,campaign_rec_exten,campaign_recording,campaign_rec_filename,campaign_script,get_call_launch,am_message_exten,amd_send_to_vmx,xferconf_a_dtmf,xferconf_a_number,xferconf_b_dtmf,xferconf_b_number,alt_number_dialing,scheduled_callbacks,lead_filter_id,drop_call_seconds,drop_action,safe_harbor_exten,display_dialable_count,wrapup_seconds,wrapup_message,closer_campaigns,use_internal_dnc,allcalls_delay,omit_phone_code,dial_method,available_only_ratio_tally,adaptive_dropped_percentage,adaptive_maximum_level,adaptive_latest_server_time,adaptive_intensity,adaptive_dl_diff_target,concurrent_transfers,auto_alt_dial,auto_alt_dial_statuses,agent_pause_codes_active,campaign_description,campaign_changedate,campaign_stats_refresh,campaign_logindate,dial_statuses,disable_alter_custdata,no_hopper_leads_logins,list_order_mix,campaign_allow_inbound,manual_dial_list_id,default_xfer_group,queue_priority,drop_inbound_group,qc_enabled,qc_statuses,qc_lists,qc_web_form_address,qc_script,survey_first_audio_file,survey_dtmf_digits,survey_ni_digit,survey_opt_in_audio_file,survey_ni_audio_file,survey_method,survey_no_response_action,survey_ni_status,survey_response_digit_map,survey_xfer_exten,survey_camp_record_dir,disable_alter_custphone,display_queue_count,qc_get_record_launch,qc_show_recording,qc_shift_id,manual_dial_filter,agent_clipboard_copy,agent_extended_alt_dial,use_campaign_dnc,three_way_call_cid,three_way_dial_prefix,web_form_target,vtiger_search_category,vtiger_create_call_record,vtiger_create_lead_record,vtiger_screen_login,cpd_amd_action,agent_allow_group_alias,default_group_alias,vtiger_search_dead,vtiger_status_call,survey_third_digit,survey_fourth_digit,survey_third_audio_file,survey_fourth_audio_file,survey_third_status,survey_fourth_status,survey_third_exten,survey_fourth_exten,drop_lockout_time,quick_transfer_button,prepopulate_transfer_preset,drop_rate_group,view_calls_in_queue,view_calls_in_queue_launch,grab_calls_in_queue,call_requeue_button,pause_after_each_call,no_hopper_dialing,agent_dial_owner_only,agent_display_dialable_leads,web_form_address_two,waitforsilence_options,agent_select_territories,crm_popup_login,crm_login_address,timer_action,timer_action_message,timer_action_seconds,start_call_url,dispo_call_url,xferconf_c_number,xferconf_d_number,xferconf_e_number,use_custom_cid,scheduled_callbacks_alert,queuemetrics_callstatus_override,extension_appended_cidname,scheduled_callbacks_count,manual_dial_override,blind_monitor_warning,blind_monitor_message,blind_monitor_filename,inbound_queue_no_dial,timer_action_destination,enable_xfer_presets,hide_xfer_number_to_dial,manual_dial_prefix,customer_3way_hangup_logging,customer_3way_hangup_seconds,customer_3way_hangup_action,ivr_park_call,ivr_park_call_agi,manual_preview_dial,realtime_agent_time_stats,use_auto_hopper,auto_hopper_multi,auto_trim_hopper,api_manual_dial,manual_dial_call_time_check,display_leads_count,lead_order_randomize,lead_order_secondary,per_call_notes,my_callback_option,agent_lead_search,agent_lead_search_method,queuemetrics_phone_environment,auto_pause_precall,auto_resume_precall,auto_pause_precall_code,manual_dial_cid,post_phone_time_diff_alert,custom_3way_button_transfer,available_only_tally_threshold,available_only_tally_threshold_agents,dial_level_threshold,dial_level_threshold_agents,safe_harbor_audio,safe_harbor_menu_id,survey_menu_id,callback_days_limit,dl_diff_target_method,disable_dispo_screen,disable_dispo_status,screen_labels,status_display_fields,na_call_url,survey_recording,pllb_grouping,pllb_grouping_limit,call_count_limit,call_count_target,callback_hours_block,callback_list_calltime,user_group,hopper_vlc_dup_check,safe_harbor_audio_field,pause_after_next_call,owner_populate,use_other_campaign_dnc,allow_emails,allow_chats,amd_inbound_group,amd_callmenu,survey_wait_sec,manual_dial_lead_id,dead_max,dispo_max,pause_max,dead_max_dispo,dispo_max_dispo,max_inbound_calls,manual_dial_search_checkbox,hide_call_log_info,timer_alt_seconds,wrapup_bypass,wrapup_after_hotkey,callback_active_limit,callback_active_limit_override,comments_all_tabs,comments_dispo_screen,comments_callback_screen,qc_comment_history,show_previous_callback,clear_script,cpd_unknown_action,manual_dial_search_filter,web_form_address_three,manual_dial_override_field,status_display_ingroup,customer_gone_seconds,agent_display_fields,am_message_wildcards,manual_dial_timeout,routing_initiated_recordings,manual_dial_hopper_check,callback_useronly_move_minutes,ofcom_uk_drop_calc,manual_auto_next,manual_auto_show,allow_required_fields,dead_to_dispo,agent_xfer_validation,ready_max_logout,callback_display_days,three_way_record_stop,hangup_xfer_record_start,scheduled_callbacks_email_alert,max_inbound_calls_outcome,manual_auto_next_options,agent_screen_time_display,next_dial_my_callbacks,inbound_no_agents_no_dial_container,inbound_no_agents_no_dial_threshold,cid_group_id,pause_max_dispo,script_top_dispo,dead_trigger_seconds,dead_trigger_action,dead_trigger_repeat,dead_trigger_filename,dead_trigger_url,scheduled_callbacks_force_dial,scheduled_callbacks_auto_reschedule,scheduled_callbacks_timezones_container,three_way_volume_buttons,callback_dnc,manual_dial_validation,mute_recordings,auto_active_list_new,call_quota_lead_ranking,sip_event_logging,campaign_script_two,leave_vm_no_dispo,leave_vm_message_group_id,dial_timeout_lead_container,amd_type,vmm_daily_limit,opensips_cid_name,amd_agent_route_options,browser_alert_sound,browser_alert_volume,three_way_record_stop_exception,in_group_dial,pause_max_exceptions,hopper_drop_run_trigger,daily_call_count_limit,daily_limit_manual,transfer_button_launch,shared_dial_rank,agent_search_method,qc_scorecard_id,qc_statuses_id,clear_form) SELECT \"$campaign_name\",\"$campaign_id\",\"N\",dial_status_a,dial_status_b,dial_status_c,dial_status_d,dial_status_e,lead_order,park_ext,park_file_name,web_form_address,allow_closers,hopper_level,auto_dial_level,next_agent_call,local_call_time,voicemail_ext,dial_timeout,dial_prefix,campaign_cid,campaign_vdad_exten,campaign_rec_exten,campaign_recording,campaign_rec_filename,campaign_script,get_call_launch,am_message_exten,amd_send_to_vmx,xferconf_a_dtmf,xferconf_a_number,xferconf_b_dtmf,xferconf_b_number,alt_number_dialing,scheduled_callbacks,lead_filter_id,drop_call_seconds,drop_action,safe_harbor_exten,display_dialable_count,wrapup_seconds,wrapup_message,closer_campaigns,use_internal_dnc,allcalls_delay,omit_phone_code,dial_method,available_only_ratio_tally,adaptive_dropped_percentage,adaptive_maximum_level,adaptive_latest_server_time,adaptive_intensity,adaptive_dl_diff_target,concurrent_transfers,auto_alt_dial,auto_alt_dial_statuses,agent_pause_codes_active,campaign_description,campaign_changedate,campaign_stats_refresh,campaign_logindate,dial_statuses,disable_alter_custdata,no_hopper_leads_logins,\"DISABLED\",campaign_allow_inbound,manual_dial_list_id,default_xfer_group,queue_priority,drop_inbound_group,qc_enabled,qc_statuses,qc_lists,qc_web_form_address,qc_script,survey_first_audio_file,survey_dtmf_digits,survey_ni_digit,survey_opt_in_audio_file,survey_ni_audio_file,survey_method,survey_no_response_action,survey_ni_status,survey_response_digit_map,survey_xfer_exten,survey_camp_record_dir,disable_alter_custphone,display_queue_count,qc_get_record_launch,qc_show_recording,qc_shift_id,manual_dial_filter,agent_clipboard_copy,agent_extended_alt_dial,use_campaign_dnc,three_way_call_cid,three_way_dial_prefix,web_form_target,vtiger_search_category,vtiger_create_call_record,vtiger_create_lead_record,vtiger_screen_login,cpd_amd_action,agent_allow_group_alias,default_group_alias,vtiger_search_dead,vtiger_status_call,survey_third_digit,survey_fourth_digit,survey_third_audio_file,survey_fourth_audio_file,survey_third_status,survey_fourth_status,survey_third_exten,survey_fourth_exten,drop_lockout_time,quick_transfer_button,prepopulate_transfer_preset,drop_rate_group,view_calls_in_queue,view_calls_in_queue_launch,grab_calls_in_queue,call_requeue_button,pause_after_each_call,no_hopper_dialing,agent_dial_owner_only,agent_display_dialable_leads,web_form_address_two,waitforsilence_options,agent_select_territories,crm_popup_login,crm_login_address,timer_action,timer_action_message,timer_action_seconds,start_call_url,dispo_call_url,xferconf_c_number,xferconf_d_number,xferconf_e_number,use_custom_cid,scheduled_callbacks_alert,queuemetrics_callstatus_override,extension_appended_cidname,scheduled_callbacks_count,manual_dial_override,blind_monitor_warning,blind_monitor_message,blind_monitor_filename,inbound_queue_no_dial,timer_action_destination,enable_xfer_presets,hide_xfer_number_to_dial,manual_dial_prefix,customer_3way_hangup_logging,customer_3way_hangup_seconds,customer_3way_hangup_action,ivr_park_call,ivr_park_call_agi,manual_preview_dial,realtime_agent_time_stats,use_auto_hopper,auto_hopper_multi,auto_trim_hopper,api_manual_dial,manual_dial_call_time_check,display_leads_count,lead_order_randomize,lead_order_secondary,per_call_notes,my_callback_option,agent_lead_search,agent_lead_search_method,queuemetrics_phone_environment,auto_pause_precall,auto_resume_precall,auto_pause_precall_code,manual_dial_cid,post_phone_time_diff_alert,custom_3way_button_transfer,available_only_tally_threshold,available_only_tally_threshold_agents,dial_level_threshold,dial_level_threshold_agents,safe_harbor_audio,safe_harbor_menu_id,survey_menu_id,callback_days_limit,dl_diff_target_method,disable_dispo_screen,disable_dispo_status,screen_labels,status_display_fields,na_call_url,survey_recording,pllb_grouping,pllb_grouping_limit,call_count_limit,call_count_target,callback_hours_block,callback_list_calltime,user_group,hopper_vlc_dup_check,safe_harbor_audio_field,pause_after_next_call,owner_populate,use_other_campaign_dnc,allow_emails,allow_chats,amd_inbound_group,amd_callmenu,survey_wait_sec,manual_dial_lead_id,dead_max,dispo_max,pause_max,dead_max_dispo,dispo_max_dispo,max_inbound_calls,manual_dial_search_checkbox,hide_call_log_info,timer_alt_seconds,wrapup_bypass,wrapup_after_hotkey,callback_active_limit,callback_active_limit_override,comments_all_tabs,comments_dispo_screen,comments_callback_screen,qc_comment_history,show_previous_callback,clear_script,cpd_unknown_action,manual_dial_search_filter,web_form_address_three,manual_dial_override_field,status_display_ingroup,customer_gone_seconds,agent_display_fields,am_message_wildcards,manual_dial_timeout,routing_initiated_recordings,manual_dial_hopper_check,callback_useronly_move_minutes,ofcom_uk_drop_calc,manual_auto_next,manual_auto_show,allow_required_fields,dead_to_dispo,agent_xfer_validation,ready_max_logout,callback_display_days,three_way_record_stop,hangup_xfer_record_start,scheduled_callbacks_email_alert,max_inbound_calls_outcome,manual_auto_next_options,agent_screen_time_display,next_dial_my_callbacks,inbound_no_agents_no_dial_container,inbound_no_agents_no_dial_threshold,cid_group_id,pause_max_dispo,script_top_dispo,dead_trigger_seconds,dead_trigger_action,dead_trigger_repeat,dead_trigger_filename,dead_trigger_url,scheduled_callbacks_force_dial,scheduled_callbacks_auto_reschedule,scheduled_callbacks_timezones_container,three_way_volume_buttons,callback_dnc,manual_dial_validation,mute_recordings,auto_active_list_new,call_quota_lead_ranking,sip_event_logging,campaign_script_two,leave_vm_no_dispo,leave_vm_message_group_id,dial_timeout_lead_container,amd_type,vmm_daily_limit,opensips_cid_name,amd_agent_route_options,browser_alert_sound,browser_alert_volume,three_way_record_stop_exception,in_group_dial,pause_max_exceptions,hopper_drop_run_trigger,daily_call_count_limit,daily_limit_manual,transfer_button_launch,shared_dial_rank,agent_search_method,qc_scorecard_id,qc_statuses_id,clear_form from vicidial_campaigns where campaign_id='$source_campaign_id';"; + $stmt="INSERT INTO vicidial_campaigns (campaign_name,campaign_id,active,dial_status_a,dial_status_b,dial_status_c,dial_status_d,dial_status_e,lead_order,park_ext,park_file_name,web_form_address,allow_closers,hopper_level,auto_dial_level,next_agent_call,local_call_time,voicemail_ext,dial_timeout,dial_prefix,campaign_cid,campaign_vdad_exten,campaign_rec_exten,campaign_recording,campaign_rec_filename,campaign_script,get_call_launch,am_message_exten,amd_send_to_vmx,xferconf_a_dtmf,xferconf_a_number,xferconf_b_dtmf,xferconf_b_number,alt_number_dialing,scheduled_callbacks,lead_filter_id,drop_call_seconds,drop_action,safe_harbor_exten,display_dialable_count,wrapup_seconds,wrapup_message,closer_campaigns,use_internal_dnc,allcalls_delay,omit_phone_code,dial_method,available_only_ratio_tally,adaptive_dropped_percentage,adaptive_maximum_level,adaptive_latest_server_time,adaptive_intensity,adaptive_dl_diff_target,concurrent_transfers,auto_alt_dial,auto_alt_dial_statuses,agent_pause_codes_active,campaign_description,campaign_changedate,campaign_stats_refresh,campaign_logindate,dial_statuses,disable_alter_custdata,no_hopper_leads_logins,list_order_mix,campaign_allow_inbound,manual_dial_list_id,default_xfer_group,queue_priority,drop_inbound_group,qc_enabled,qc_statuses,qc_lists,qc_web_form_address,qc_script,survey_first_audio_file,survey_dtmf_digits,survey_ni_digit,survey_opt_in_audio_file,survey_ni_audio_file,survey_method,survey_no_response_action,survey_ni_status,survey_response_digit_map,survey_xfer_exten,survey_camp_record_dir,disable_alter_custphone,display_queue_count,qc_get_record_launch,qc_show_recording,qc_shift_id,manual_dial_filter,agent_clipboard_copy,agent_extended_alt_dial,use_campaign_dnc,three_way_call_cid,three_way_dial_prefix,web_form_target,vtiger_search_category,vtiger_create_call_record,vtiger_create_lead_record,vtiger_screen_login,cpd_amd_action,agent_allow_group_alias,default_group_alias,vtiger_search_dead,vtiger_status_call,survey_third_digit,survey_fourth_digit,survey_third_audio_file,survey_fourth_audio_file,survey_third_status,survey_fourth_status,survey_third_exten,survey_fourth_exten,drop_lockout_time,quick_transfer_button,prepopulate_transfer_preset,drop_rate_group,view_calls_in_queue,view_calls_in_queue_launch,grab_calls_in_queue,call_requeue_button,pause_after_each_call,no_hopper_dialing,agent_dial_owner_only,agent_display_dialable_leads,web_form_address_two,waitforsilence_options,agent_select_territories,crm_popup_login,crm_login_address,timer_action,timer_action_message,timer_action_seconds,start_call_url,dispo_call_url,xferconf_c_number,xferconf_d_number,xferconf_e_number,use_custom_cid,scheduled_callbacks_alert,queuemetrics_callstatus_override,extension_appended_cidname,scheduled_callbacks_count,manual_dial_override,blind_monitor_warning,blind_monitor_message,blind_monitor_filename,inbound_queue_no_dial,timer_action_destination,enable_xfer_presets,hide_xfer_number_to_dial,manual_dial_prefix,customer_3way_hangup_logging,customer_3way_hangup_seconds,customer_3way_hangup_action,ivr_park_call,ivr_park_call_agi,manual_preview_dial,realtime_agent_time_stats,use_auto_hopper,auto_hopper_multi,auto_trim_hopper,api_manual_dial,manual_dial_call_time_check,display_leads_count,lead_order_randomize,lead_order_secondary,per_call_notes,my_callback_option,agent_lead_search,agent_lead_search_method,queuemetrics_phone_environment,auto_pause_precall,auto_resume_precall,auto_pause_precall_code,manual_dial_cid,post_phone_time_diff_alert,custom_3way_button_transfer,available_only_tally_threshold,available_only_tally_threshold_agents,dial_level_threshold,dial_level_threshold_agents,safe_harbor_audio,safe_harbor_menu_id,survey_menu_id,callback_days_limit,dl_diff_target_method,disable_dispo_screen,disable_dispo_status,screen_labels,status_display_fields,na_call_url,survey_recording,pllb_grouping,pllb_grouping_limit,call_count_limit,call_count_target,callback_hours_block,callback_list_calltime,user_group,hopper_vlc_dup_check,safe_harbor_audio_field,pause_after_next_call,owner_populate,use_other_campaign_dnc,allow_emails,allow_chats,amd_inbound_group,amd_callmenu,survey_wait_sec,manual_dial_lead_id,dead_max,dispo_max,pause_max,dead_max_dispo,dispo_max_dispo,max_inbound_calls,manual_dial_search_checkbox,hide_call_log_info,timer_alt_seconds,wrapup_bypass,wrapup_after_hotkey,callback_active_limit,callback_active_limit_override,comments_all_tabs,comments_dispo_screen,comments_callback_screen,qc_comment_history,show_previous_callback,clear_script,cpd_unknown_action,manual_dial_search_filter,web_form_address_three,manual_dial_override_field,status_display_ingroup,customer_gone_seconds,agent_display_fields,am_message_wildcards,manual_dial_timeout,routing_initiated_recordings,manual_dial_hopper_check,callback_useronly_move_minutes,ofcom_uk_drop_calc,manual_auto_next,manual_auto_show,allow_required_fields,dead_to_dispo,agent_xfer_validation,ready_max_logout,callback_display_days,three_way_record_stop,hangup_xfer_record_start,scheduled_callbacks_email_alert,max_inbound_calls_outcome,manual_auto_next_options,agent_screen_time_display,next_dial_my_callbacks,inbound_no_agents_no_dial_container,inbound_no_agents_no_dial_threshold,cid_group_id,pause_max_dispo,script_top_dispo,dead_trigger_seconds,dead_trigger_action,dead_trigger_repeat,dead_trigger_filename,dead_trigger_url,scheduled_callbacks_force_dial,scheduled_callbacks_auto_reschedule,scheduled_callbacks_timezones_container,three_way_volume_buttons,callback_dnc,manual_dial_validation,mute_recordings,auto_active_list_new,call_quota_lead_ranking,sip_event_logging,campaign_script_two,leave_vm_no_dispo,leave_vm_message_group_id,dial_timeout_lead_container,amd_type,vmm_daily_limit,opensips_cid_name,amd_agent_route_options,browser_alert_sound,browser_alert_volume,three_way_record_stop_exception,in_group_dial,pause_max_exceptions,hopper_drop_run_trigger,daily_call_count_limit,daily_limit_manual,transfer_button_launch,shared_dial_rank,agent_search_method,qc_scorecard_id,qc_statuses_id,clear_form,leave_3way_start_recording,leave_3way_start_recording_exception) SELECT \"$campaign_name\",\"$campaign_id\",\"N\",dial_status_a,dial_status_b,dial_status_c,dial_status_d,dial_status_e,lead_order,park_ext,park_file_name,web_form_address,allow_closers,hopper_level,auto_dial_level,next_agent_call,local_call_time,voicemail_ext,dial_timeout,dial_prefix,campaign_cid,campaign_vdad_exten,campaign_rec_exten,campaign_recording,campaign_rec_filename,campaign_script,get_call_launch,am_message_exten,amd_send_to_vmx,xferconf_a_dtmf,xferconf_a_number,xferconf_b_dtmf,xferconf_b_number,alt_number_dialing,scheduled_callbacks,lead_filter_id,drop_call_seconds,drop_action,safe_harbor_exten,display_dialable_count,wrapup_seconds,wrapup_message,closer_campaigns,use_internal_dnc,allcalls_delay,omit_phone_code,dial_method,available_only_ratio_tally,adaptive_dropped_percentage,adaptive_maximum_level,adaptive_latest_server_time,adaptive_intensity,adaptive_dl_diff_target,concurrent_transfers,auto_alt_dial,auto_alt_dial_statuses,agent_pause_codes_active,campaign_description,campaign_changedate,campaign_stats_refresh,campaign_logindate,dial_statuses,disable_alter_custdata,no_hopper_leads_logins,\"DISABLED\",campaign_allow_inbound,manual_dial_list_id,default_xfer_group,queue_priority,drop_inbound_group,qc_enabled,qc_statuses,qc_lists,qc_web_form_address,qc_script,survey_first_audio_file,survey_dtmf_digits,survey_ni_digit,survey_opt_in_audio_file,survey_ni_audio_file,survey_method,survey_no_response_action,survey_ni_status,survey_response_digit_map,survey_xfer_exten,survey_camp_record_dir,disable_alter_custphone,display_queue_count,qc_get_record_launch,qc_show_recording,qc_shift_id,manual_dial_filter,agent_clipboard_copy,agent_extended_alt_dial,use_campaign_dnc,three_way_call_cid,three_way_dial_prefix,web_form_target,vtiger_search_category,vtiger_create_call_record,vtiger_create_lead_record,vtiger_screen_login,cpd_amd_action,agent_allow_group_alias,default_group_alias,vtiger_search_dead,vtiger_status_call,survey_third_digit,survey_fourth_digit,survey_third_audio_file,survey_fourth_audio_file,survey_third_status,survey_fourth_status,survey_third_exten,survey_fourth_exten,drop_lockout_time,quick_transfer_button,prepopulate_transfer_preset,drop_rate_group,view_calls_in_queue,view_calls_in_queue_launch,grab_calls_in_queue,call_requeue_button,pause_after_each_call,no_hopper_dialing,agent_dial_owner_only,agent_display_dialable_leads,web_form_address_two,waitforsilence_options,agent_select_territories,crm_popup_login,crm_login_address,timer_action,timer_action_message,timer_action_seconds,start_call_url,dispo_call_url,xferconf_c_number,xferconf_d_number,xferconf_e_number,use_custom_cid,scheduled_callbacks_alert,queuemetrics_callstatus_override,extension_appended_cidname,scheduled_callbacks_count,manual_dial_override,blind_monitor_warning,blind_monitor_message,blind_monitor_filename,inbound_queue_no_dial,timer_action_destination,enable_xfer_presets,hide_xfer_number_to_dial,manual_dial_prefix,customer_3way_hangup_logging,customer_3way_hangup_seconds,customer_3way_hangup_action,ivr_park_call,ivr_park_call_agi,manual_preview_dial,realtime_agent_time_stats,use_auto_hopper,auto_hopper_multi,auto_trim_hopper,api_manual_dial,manual_dial_call_time_check,display_leads_count,lead_order_randomize,lead_order_secondary,per_call_notes,my_callback_option,agent_lead_search,agent_lead_search_method,queuemetrics_phone_environment,auto_pause_precall,auto_resume_precall,auto_pause_precall_code,manual_dial_cid,post_phone_time_diff_alert,custom_3way_button_transfer,available_only_tally_threshold,available_only_tally_threshold_agents,dial_level_threshold,dial_level_threshold_agents,safe_harbor_audio,safe_harbor_menu_id,survey_menu_id,callback_days_limit,dl_diff_target_method,disable_dispo_screen,disable_dispo_status,screen_labels,status_display_fields,na_call_url,survey_recording,pllb_grouping,pllb_grouping_limit,call_count_limit,call_count_target,callback_hours_block,callback_list_calltime,user_group,hopper_vlc_dup_check,safe_harbor_audio_field,pause_after_next_call,owner_populate,use_other_campaign_dnc,allow_emails,allow_chats,amd_inbound_group,amd_callmenu,survey_wait_sec,manual_dial_lead_id,dead_max,dispo_max,pause_max,dead_max_dispo,dispo_max_dispo,max_inbound_calls,manual_dial_search_checkbox,hide_call_log_info,timer_alt_seconds,wrapup_bypass,wrapup_after_hotkey,callback_active_limit,callback_active_limit_override,comments_all_tabs,comments_dispo_screen,comments_callback_screen,qc_comment_history,show_previous_callback,clear_script,cpd_unknown_action,manual_dial_search_filter,web_form_address_three,manual_dial_override_field,status_display_ingroup,customer_gone_seconds,agent_display_fields,am_message_wildcards,manual_dial_timeout,routing_initiated_recordings,manual_dial_hopper_check,callback_useronly_move_minutes,ofcom_uk_drop_calc,manual_auto_next,manual_auto_show,allow_required_fields,dead_to_dispo,agent_xfer_validation,ready_max_logout,callback_display_days,three_way_record_stop,hangup_xfer_record_start,scheduled_callbacks_email_alert,max_inbound_calls_outcome,manual_auto_next_options,agent_screen_time_display,next_dial_my_callbacks,inbound_no_agents_no_dial_container,inbound_no_agents_no_dial_threshold,cid_group_id,pause_max_dispo,script_top_dispo,dead_trigger_seconds,dead_trigger_action,dead_trigger_repeat,dead_trigger_filename,dead_trigger_url,scheduled_callbacks_force_dial,scheduled_callbacks_auto_reschedule,scheduled_callbacks_timezones_container,three_way_volume_buttons,callback_dnc,manual_dial_validation,mute_recordings,auto_active_list_new,call_quota_lead_ranking,sip_event_logging,campaign_script_two,leave_vm_no_dispo,leave_vm_message_group_id,dial_timeout_lead_container,amd_type,vmm_daily_limit,opensips_cid_name,amd_agent_route_options,browser_alert_sound,browser_alert_volume,three_way_record_stop_exception,in_group_dial,pause_max_exceptions,hopper_drop_run_trigger,daily_call_count_limit,daily_limit_manual,transfer_button_launch,shared_dial_rank,agent_search_method,qc_scorecard_id,qc_statuses_id,clear_form,leave_3way_start_recording,leave_3way_start_recording_exception from vicidial_campaigns where campaign_id='$source_campaign_id';"; $rslt=mysql_to_mysqli($stmt, $link); $affected_rows = mysqli_affected_rows($link); @@ -16304,7 +16310,7 @@ if ($ADD==41) $hdrtMESSAGE='Hopper Drop-Run Triggered'; } - $stmtA="UPDATE vicidial_campaigns set campaign_name='$campaign_name',active='$active',dial_status_a='$dial_status_a',dial_status_b='$dial_status_b',dial_status_c='$dial_status_c',dial_status_d='$dial_status_d',dial_status_e='$dial_status_e',lead_order='$lead_order',allow_closers='$allow_closers',hopper_level='$hopper_level', auto_trim_hopper='$auto_trim_hopper', use_auto_hopper='$use_auto_hopper', auto_hopper_multi='$auto_hopper_multi', $adlSQL next_agent_call='$next_agent_call', local_call_time='$local_call_time', voicemail_ext='$voicemail_ext', dial_timeout='$dial_timeout', dial_prefix='$dial_prefix', campaign_cid='$campaign_cid', campaign_vdad_exten='$campaign_vdad_exten', web_form_address='" . mysqli_real_escape_string($link, $web_form_address) . "', park_ext='$park_ext', park_file_name='$park_file_name', campaign_rec_exten='$campaign_rec_exten', campaign_recording='$campaign_recording', campaign_rec_filename='$campaign_rec_filename', campaign_script='$script_id', get_call_launch='$get_call_launch', am_message_exten='$am_message_exten', amd_send_to_vmx='$amd_send_to_vmx', xferconf_a_dtmf='$xferconf_a_dtmf',xferconf_a_number='$xferconf_a_number',xferconf_b_dtmf='$xferconf_b_dtmf',xferconf_b_number='$xferconf_b_number',lead_filter_id='$lead_filter_id',alt_number_dialing='$alt_number_dialing',scheduled_callbacks='$scheduled_callbacks',drop_action='$drop_action',drop_call_seconds='$drop_call_seconds',safe_harbor_exten='$safe_harbor_exten',wrapup_seconds='$wrapup_seconds',wrapup_message='$wrapup_message',closer_campaigns=$closer_campaignsSQL,use_internal_dnc='$use_internal_dnc',allcalls_delay='$allcalls_delay',omit_phone_code='$omit_phone_code',dial_method='$dial_method',available_only_ratio_tally='$available_only_ratio_tally',adaptive_dropped_percentage='$adaptive_dropped_percentage',adaptive_maximum_level='$adaptive_maximum_level',adaptive_latest_server_time='$adaptive_latest_server_time',adaptive_intensity='$adaptive_intensity',adaptive_dl_diff_target='$adaptive_dl_diff_target',concurrent_transfers='$concurrent_transfers',auto_alt_dial='$auto_alt_dial',agent_pause_codes_active='$agent_pause_codes_active',campaign_description='$campaign_description',campaign_changedate='$SQLdate',campaign_stats_refresh='$campaign_stats_refresh',disable_alter_custdata='$disable_alter_custdata',no_hopper_leads_logins='$no_hopper_leads_logins',list_order_mix='$list_order_mix',campaign_allow_inbound='$campaign_allow_inbound',manual_dial_list_id='$manual_dial_list_id',default_xfer_group='$default_xfer_group',xfer_groups='$XFERgroups_value',queue_priority='$queue_priority',drop_inbound_group='$drop_inbound_group',disable_alter_custphone='$disable_alter_custphone',display_queue_count='$display_queue_count',manual_dial_filter='$manual_dial_filter',agent_clipboard_copy='$agent_clipboard_copy',agent_extended_alt_dial='$agent_extended_alt_dial',use_campaign_dnc='$use_campaign_dnc',three_way_call_cid='$three_way_call_cid',three_way_dial_prefix='$three_way_dial_prefix',web_form_target='$web_form_target',vtiger_search_category='$vtiger_search_category',vtiger_create_call_record='$vtiger_create_call_record',vtiger_create_lead_record='$vtiger_create_lead_record',vtiger_screen_login='$vtiger_screen_login',cpd_amd_action='$cpd_amd_action',agent_allow_group_alias='$agent_allow_group_alias',default_group_alias='$default_group_alias',vtiger_search_dead='$vtiger_search_dead',vtiger_status_call='$vtiger_status_call',drop_lockout_time='$drop_lockout_time',quick_transfer_button='$quick_transfer_button',prepopulate_transfer_preset='$prepopulate_transfer_preset',drop_rate_group='$drop_rate_group',view_calls_in_queue='$view_calls_in_queue',view_calls_in_queue_launch='$view_calls_in_queue_launch',grab_calls_in_queue='$grab_calls_in_queue',call_requeue_button='$call_requeue_button',pause_after_each_call='$pause_after_each_call',no_hopper_dialing='$no_hopper_dialing',agent_dial_owner_only='$agent_dial_owner_only',agent_display_dialable_leads='$agent_display_dialable_leads',web_form_address_two='" . mysqli_real_escape_string($link, $web_form_address_two) . "',waitforsilence_options='$waitforsilence_options',agent_select_territories='$agent_select_territories',crm_popup_login='$crm_popup_login',crm_login_address='" . mysqli_real_escape_string($link, $crm_login_address) . "',timer_action='$timer_action',timer_action_message='$timer_action_message',timer_action_seconds='$timer_action_seconds',start_call_url='" . mysqli_real_escape_string($link, $start_call_url) . "',dispo_call_url='" . mysqli_real_escape_string($link, $dispo_call_url) . "',xferconf_c_number='$xferconf_c_number',xferconf_d_number='$xferconf_d_number',xferconf_e_number='$xferconf_e_number',use_custom_cid='$use_custom_cid',scheduled_callbacks_alert='$scheduled_callbacks_alert',queuemetrics_callstatus_override='$queuemetrics_callstatus',extension_appended_cidname='$extension_appended_cidname',scheduled_callbacks_count='$scheduled_callbacks_count',manual_dial_override='$manual_dial_override',blind_monitor_warning='$blind_monitor_warning',blind_monitor_message='" . mysqli_real_escape_string($link, $blind_monitor_message) . "',blind_monitor_filename='$blind_monitor_filename',inbound_queue_no_dial='$inbound_queue_no_dial',timer_action_destination='$timer_action_destination',enable_xfer_presets='$enable_xfer_presets',hide_xfer_number_to_dial='$hide_xfer_number_to_dial',manual_dial_prefix='$manual_dial_prefix',customer_3way_hangup_logging='$customer_3way_hangup_logging',customer_3way_hangup_seconds='$customer_3way_hangup_seconds',customer_3way_hangup_action='$customer_3way_hangup_action',ivr_park_call='$ivr_park_call',ivr_park_call_agi='$ivr_park_call_agi',manual_preview_dial='$manual_preview_dial',realtime_agent_time_stats='$realtime_agent_time_stats',api_manual_dial='$api_manual_dial',manual_dial_call_time_check='$manual_dial_call_time_check',lead_order_randomize='$lead_order_randomize',lead_order_secondary='$lead_order_secondary',per_call_notes='$per_call_notes',my_callback_option='$my_callback_option',agent_lead_search='$agent_lead_search',agent_lead_search_method='$agent_lead_search_method',queuemetrics_phone_environment='$queuemetrics_phone_environment',auto_pause_precall='$auto_pause_precall',auto_resume_precall='$auto_resume_precall',auto_pause_precall_code='$auto_pause_precall_code',manual_dial_cid='$manual_dial_cid',post_phone_time_diff_alert='$post_phone_time_diff_alert',custom_3way_button_transfer='$custom_3way_button_transfer',available_only_tally_threshold='$available_only_tally_threshold',available_only_tally_threshold_agents='$available_only_tally_threshold_agents',dial_level_threshold='$dial_level_threshold',dial_level_threshold_agents='$dial_level_threshold_agents',safe_harbor_audio='$safe_harbor_audio',safe_harbor_menu_id='$safe_harbor_menu_id',callback_days_limit='$callback_days_limit',dl_diff_target_method='$dl_diff_target_method',disable_dispo_screen='$disable_dispo_screen',disable_dispo_status='$disable_dispo_status',screen_labels='$screen_labels',status_display_fields='$status_display_fields',na_call_url='" . mysqli_real_escape_string($link, $na_call_url) . "',pllb_grouping='$pllb_grouping',pllb_grouping_limit='$pllb_grouping_limit',call_count_limit='$call_count_limit',call_count_target='$call_count_target',callback_hours_block='$callback_hours_block',callback_list_calltime='$callback_list_calltime',user_group='$user_group',hopper_vlc_dup_check='$hopper_vlc_dup_check',in_group_dial='$in_group_dial',in_group_dial_select='$in_group_dial_select',safe_harbor_audio_field='$safe_harbor_audio_field',pause_after_next_call='$pause_after_next_call',owner_populate='$owner_populate',use_other_campaign_dnc='$use_other_campaign_dnc',allow_emails='$allow_emails',allow_chats='$allow_chats',amd_inbound_group='$amd_inbound_group',amd_callmenu='$amd_callmenu',manual_dial_lead_id='$manual_dial_lead_id',dead_max='$dead_max',dispo_max='$dispo_max',pause_max='$pause_max',dead_max_dispo='$dead_max_dispo',dispo_max_dispo='$dispo_max_dispo',max_inbound_calls='$max_inbound_calls',manual_dial_search_checkbox='$manual_dial_search_checkbox',hide_call_log_info='$hide_call_log_info',timer_alt_seconds='$timer_alt_seconds',wrapup_bypass='$wrapup_bypass',wrapup_after_hotkey='$wrapup_after_hotkey',callback_active_limit='$callback_active_limit',callback_active_limit_override='$callback_active_limit_override',comments_all_tabs='$comments_all_tabs',comments_dispo_screen='$comments_dispo_screen',comments_callback_screen='$comments_callback_screen',qc_comment_history='$qc_comment_history',show_previous_callback='$show_previous_callback',clear_script='$clear_script',cpd_unknown_action='$cpd_unknown_action',manual_dial_search_filter='$manual_dial_search_filter',web_form_address_three='" . mysqli_real_escape_string($link, $web_form_address_three) . "',manual_dial_override_field='$manual_dial_override_field',status_display_ingroup='$status_display_ingroup',customer_gone_seconds='$customer_gone_seconds',agent_display_fields='$agent_display_fields',am_message_wildcards='$am_message_wildcards',manual_dial_timeout='$manual_dial_timeout',routing_initiated_recordings='$routing_initiated_recordings',manual_dial_hopper_check='$manual_dial_hopper_check',callback_useronly_move_minutes='$callback_useronly_move_minutes',ofcom_uk_drop_calc='$ofcom_uk_drop_calc',manual_auto_next='$manual_auto_next',manual_auto_show='$manual_auto_show',allow_required_fields='$allow_required_fields',dead_to_dispo='$dead_to_dispo',agent_xfer_validation='$agent_xfer_validation',ready_max_logout='$ready_max_logout',callback_display_days='$callback_display_days',three_way_record_stop='$three_way_record_stop',hangup_xfer_record_start='$hangup_xfer_record_start',scheduled_callbacks_email_alert='$scheduled_callbacks_email_alert',max_inbound_calls_outcome='$max_inbound_calls_outcome',manual_auto_next_options='$manual_auto_next_options',agent_screen_time_display='$agent_screen_time_display',next_dial_my_callbacks='$next_dial_my_callbacks',inbound_no_agents_no_dial_container='$inbound_no_agents_no_dial_container',inbound_no_agents_no_dial_threshold='$inbound_no_agents_no_dial_threshold',cid_group_id='$cid_group_id',pause_max_dispo='$pause_max_dispo',script_top_dispo='$script_top_dispo',dead_trigger_seconds='$dead_trigger_seconds',dead_trigger_action='$dead_trigger_action',dead_trigger_repeat='$dead_trigger_repeat',dead_trigger_filename='$dead_trigger_filename',dead_trigger_url='" . mysqli_real_escape_string($link, $dead_trigger_url) . "',scheduled_callbacks_force_dial='$scheduled_callbacks_force_dial',scheduled_callbacks_auto_reschedule='$scheduled_callbacks_auto_reschedule',scheduled_callbacks_timezones_container='$scheduled_callbacks_timezones_container',three_way_volume_buttons='$three_way_volume_buttons',callback_dnc='$callback_dnc',manual_dial_validation='$manual_dial_validation',mute_recordings='$mute_recordings',auto_active_list_new='$auto_active_list_new',call_quota_lead_ranking='$call_quota_lead_ranking',sip_event_logging='$sip_event_logging',campaign_script_two='$campaign_script_two',leave_vm_no_dispo='$leave_vm_no_dispo',leave_vm_message_group_id='$leave_vm_message_group_id',dial_timeout_lead_container='$dial_timeout_lead_container',amd_type='$amd_type',vmm_daily_limit='$vmm_daily_limit',opensips_cid_name='$opensips_cid_name',amd_agent_route_options='$amd_agent_route_options',browser_alert_sound='$browser_alert_sound',browser_alert_volume='$browser_alert_volume',three_way_record_stop_exception='$three_way_record_stop_exception',pause_max_exceptions='$pause_max_exceptions',daily_call_count_limit='$daily_call_count_limit',daily_limit_manual='$daily_limit_manual',transfer_button_launch='$transfer_button_launch',shared_dial_rank='$shared_dial_rank',agent_search_method='$agent_search_method',clear_form='$clear_form'$hdrtSQL where campaign_id='$campaign_id';"; + $stmtA="UPDATE vicidial_campaigns set campaign_name='$campaign_name',active='$active',dial_status_a='$dial_status_a',dial_status_b='$dial_status_b',dial_status_c='$dial_status_c',dial_status_d='$dial_status_d',dial_status_e='$dial_status_e',lead_order='$lead_order',allow_closers='$allow_closers',hopper_level='$hopper_level', auto_trim_hopper='$auto_trim_hopper', use_auto_hopper='$use_auto_hopper', auto_hopper_multi='$auto_hopper_multi', $adlSQL next_agent_call='$next_agent_call', local_call_time='$local_call_time', voicemail_ext='$voicemail_ext', dial_timeout='$dial_timeout', dial_prefix='$dial_prefix', campaign_cid='$campaign_cid', campaign_vdad_exten='$campaign_vdad_exten', web_form_address='" . mysqli_real_escape_string($link, $web_form_address) . "', park_ext='$park_ext', park_file_name='$park_file_name', campaign_rec_exten='$campaign_rec_exten', campaign_recording='$campaign_recording', campaign_rec_filename='$campaign_rec_filename', campaign_script='$script_id', get_call_launch='$get_call_launch', am_message_exten='$am_message_exten', amd_send_to_vmx='$amd_send_to_vmx', xferconf_a_dtmf='$xferconf_a_dtmf',xferconf_a_number='$xferconf_a_number',xferconf_b_dtmf='$xferconf_b_dtmf',xferconf_b_number='$xferconf_b_number',lead_filter_id='$lead_filter_id',alt_number_dialing='$alt_number_dialing',scheduled_callbacks='$scheduled_callbacks',drop_action='$drop_action',drop_call_seconds='$drop_call_seconds',safe_harbor_exten='$safe_harbor_exten',wrapup_seconds='$wrapup_seconds',wrapup_message='$wrapup_message',closer_campaigns=$closer_campaignsSQL,use_internal_dnc='$use_internal_dnc',allcalls_delay='$allcalls_delay',omit_phone_code='$omit_phone_code',dial_method='$dial_method',available_only_ratio_tally='$available_only_ratio_tally',adaptive_dropped_percentage='$adaptive_dropped_percentage',adaptive_maximum_level='$adaptive_maximum_level',adaptive_latest_server_time='$adaptive_latest_server_time',adaptive_intensity='$adaptive_intensity',adaptive_dl_diff_target='$adaptive_dl_diff_target',concurrent_transfers='$concurrent_transfers',auto_alt_dial='$auto_alt_dial',agent_pause_codes_active='$agent_pause_codes_active',campaign_description='$campaign_description',campaign_changedate='$SQLdate',campaign_stats_refresh='$campaign_stats_refresh',disable_alter_custdata='$disable_alter_custdata',no_hopper_leads_logins='$no_hopper_leads_logins',list_order_mix='$list_order_mix',campaign_allow_inbound='$campaign_allow_inbound',manual_dial_list_id='$manual_dial_list_id',default_xfer_group='$default_xfer_group',xfer_groups='$XFERgroups_value',queue_priority='$queue_priority',drop_inbound_group='$drop_inbound_group',disable_alter_custphone='$disable_alter_custphone',display_queue_count='$display_queue_count',manual_dial_filter='$manual_dial_filter',agent_clipboard_copy='$agent_clipboard_copy',agent_extended_alt_dial='$agent_extended_alt_dial',use_campaign_dnc='$use_campaign_dnc',three_way_call_cid='$three_way_call_cid',three_way_dial_prefix='$three_way_dial_prefix',web_form_target='$web_form_target',vtiger_search_category='$vtiger_search_category',vtiger_create_call_record='$vtiger_create_call_record',vtiger_create_lead_record='$vtiger_create_lead_record',vtiger_screen_login='$vtiger_screen_login',cpd_amd_action='$cpd_amd_action',agent_allow_group_alias='$agent_allow_group_alias',default_group_alias='$default_group_alias',vtiger_search_dead='$vtiger_search_dead',vtiger_status_call='$vtiger_status_call',drop_lockout_time='$drop_lockout_time',quick_transfer_button='$quick_transfer_button',prepopulate_transfer_preset='$prepopulate_transfer_preset',drop_rate_group='$drop_rate_group',view_calls_in_queue='$view_calls_in_queue',view_calls_in_queue_launch='$view_calls_in_queue_launch',grab_calls_in_queue='$grab_calls_in_queue',call_requeue_button='$call_requeue_button',pause_after_each_call='$pause_after_each_call',no_hopper_dialing='$no_hopper_dialing',agent_dial_owner_only='$agent_dial_owner_only',agent_display_dialable_leads='$agent_display_dialable_leads',web_form_address_two='" . mysqli_real_escape_string($link, $web_form_address_two) . "',waitforsilence_options='$waitforsilence_options',agent_select_territories='$agent_select_territories',crm_popup_login='$crm_popup_login',crm_login_address='" . mysqli_real_escape_string($link, $crm_login_address) . "',timer_action='$timer_action',timer_action_message='$timer_action_message',timer_action_seconds='$timer_action_seconds',start_call_url='" . mysqli_real_escape_string($link, $start_call_url) . "',dispo_call_url='" . mysqli_real_escape_string($link, $dispo_call_url) . "',xferconf_c_number='$xferconf_c_number',xferconf_d_number='$xferconf_d_number',xferconf_e_number='$xferconf_e_number',use_custom_cid='$use_custom_cid',scheduled_callbacks_alert='$scheduled_callbacks_alert',queuemetrics_callstatus_override='$queuemetrics_callstatus',extension_appended_cidname='$extension_appended_cidname',scheduled_callbacks_count='$scheduled_callbacks_count',manual_dial_override='$manual_dial_override',blind_monitor_warning='$blind_monitor_warning',blind_monitor_message='" . mysqli_real_escape_string($link, $blind_monitor_message) . "',blind_monitor_filename='$blind_monitor_filename',inbound_queue_no_dial='$inbound_queue_no_dial',timer_action_destination='$timer_action_destination',enable_xfer_presets='$enable_xfer_presets',hide_xfer_number_to_dial='$hide_xfer_number_to_dial',manual_dial_prefix='$manual_dial_prefix',customer_3way_hangup_logging='$customer_3way_hangup_logging',customer_3way_hangup_seconds='$customer_3way_hangup_seconds',customer_3way_hangup_action='$customer_3way_hangup_action',ivr_park_call='$ivr_park_call',ivr_park_call_agi='$ivr_park_call_agi',manual_preview_dial='$manual_preview_dial',realtime_agent_time_stats='$realtime_agent_time_stats',api_manual_dial='$api_manual_dial',manual_dial_call_time_check='$manual_dial_call_time_check',lead_order_randomize='$lead_order_randomize',lead_order_secondary='$lead_order_secondary',per_call_notes='$per_call_notes',my_callback_option='$my_callback_option',agent_lead_search='$agent_lead_search',agent_lead_search_method='$agent_lead_search_method',queuemetrics_phone_environment='$queuemetrics_phone_environment',auto_pause_precall='$auto_pause_precall',auto_resume_precall='$auto_resume_precall',auto_pause_precall_code='$auto_pause_precall_code',manual_dial_cid='$manual_dial_cid',post_phone_time_diff_alert='$post_phone_time_diff_alert',custom_3way_button_transfer='$custom_3way_button_transfer',available_only_tally_threshold='$available_only_tally_threshold',available_only_tally_threshold_agents='$available_only_tally_threshold_agents',dial_level_threshold='$dial_level_threshold',dial_level_threshold_agents='$dial_level_threshold_agents',safe_harbor_audio='$safe_harbor_audio',safe_harbor_menu_id='$safe_harbor_menu_id',callback_days_limit='$callback_days_limit',dl_diff_target_method='$dl_diff_target_method',disable_dispo_screen='$disable_dispo_screen',disable_dispo_status='$disable_dispo_status',screen_labels='$screen_labels',status_display_fields='$status_display_fields',na_call_url='" . mysqli_real_escape_string($link, $na_call_url) . "',pllb_grouping='$pllb_grouping',pllb_grouping_limit='$pllb_grouping_limit',call_count_limit='$call_count_limit',call_count_target='$call_count_target',callback_hours_block='$callback_hours_block',callback_list_calltime='$callback_list_calltime',user_group='$user_group',hopper_vlc_dup_check='$hopper_vlc_dup_check',in_group_dial='$in_group_dial',in_group_dial_select='$in_group_dial_select',safe_harbor_audio_field='$safe_harbor_audio_field',pause_after_next_call='$pause_after_next_call',owner_populate='$owner_populate',use_other_campaign_dnc='$use_other_campaign_dnc',allow_emails='$allow_emails',allow_chats='$allow_chats',amd_inbound_group='$amd_inbound_group',amd_callmenu='$amd_callmenu',manual_dial_lead_id='$manual_dial_lead_id',dead_max='$dead_max',dispo_max='$dispo_max',pause_max='$pause_max',dead_max_dispo='$dead_max_dispo',dispo_max_dispo='$dispo_max_dispo',max_inbound_calls='$max_inbound_calls',manual_dial_search_checkbox='$manual_dial_search_checkbox',hide_call_log_info='$hide_call_log_info',timer_alt_seconds='$timer_alt_seconds',wrapup_bypass='$wrapup_bypass',wrapup_after_hotkey='$wrapup_after_hotkey',callback_active_limit='$callback_active_limit',callback_active_limit_override='$callback_active_limit_override',comments_all_tabs='$comments_all_tabs',comments_dispo_screen='$comments_dispo_screen',comments_callback_screen='$comments_callback_screen',qc_comment_history='$qc_comment_history',show_previous_callback='$show_previous_callback',clear_script='$clear_script',cpd_unknown_action='$cpd_unknown_action',manual_dial_search_filter='$manual_dial_search_filter',web_form_address_three='" . mysqli_real_escape_string($link, $web_form_address_three) . "',manual_dial_override_field='$manual_dial_override_field',status_display_ingroup='$status_display_ingroup',customer_gone_seconds='$customer_gone_seconds',agent_display_fields='$agent_display_fields',am_message_wildcards='$am_message_wildcards',manual_dial_timeout='$manual_dial_timeout',routing_initiated_recordings='$routing_initiated_recordings',manual_dial_hopper_check='$manual_dial_hopper_check',callback_useronly_move_minutes='$callback_useronly_move_minutes',ofcom_uk_drop_calc='$ofcom_uk_drop_calc',manual_auto_next='$manual_auto_next',manual_auto_show='$manual_auto_show',allow_required_fields='$allow_required_fields',dead_to_dispo='$dead_to_dispo',agent_xfer_validation='$agent_xfer_validation',ready_max_logout='$ready_max_logout',callback_display_days='$callback_display_days',three_way_record_stop='$three_way_record_stop',hangup_xfer_record_start='$hangup_xfer_record_start',scheduled_callbacks_email_alert='$scheduled_callbacks_email_alert',max_inbound_calls_outcome='$max_inbound_calls_outcome',manual_auto_next_options='$manual_auto_next_options',agent_screen_time_display='$agent_screen_time_display',next_dial_my_callbacks='$next_dial_my_callbacks',inbound_no_agents_no_dial_container='$inbound_no_agents_no_dial_container',inbound_no_agents_no_dial_threshold='$inbound_no_agents_no_dial_threshold',cid_group_id='$cid_group_id',pause_max_dispo='$pause_max_dispo',script_top_dispo='$script_top_dispo',dead_trigger_seconds='$dead_trigger_seconds',dead_trigger_action='$dead_trigger_action',dead_trigger_repeat='$dead_trigger_repeat',dead_trigger_filename='$dead_trigger_filename',dead_trigger_url='" . mysqli_real_escape_string($link, $dead_trigger_url) . "',scheduled_callbacks_force_dial='$scheduled_callbacks_force_dial',scheduled_callbacks_auto_reschedule='$scheduled_callbacks_auto_reschedule',scheduled_callbacks_timezones_container='$scheduled_callbacks_timezones_container',three_way_volume_buttons='$three_way_volume_buttons',callback_dnc='$callback_dnc',manual_dial_validation='$manual_dial_validation',mute_recordings='$mute_recordings',auto_active_list_new='$auto_active_list_new',call_quota_lead_ranking='$call_quota_lead_ranking',sip_event_logging='$sip_event_logging',campaign_script_two='$campaign_script_two',leave_vm_no_dispo='$leave_vm_no_dispo',leave_vm_message_group_id='$leave_vm_message_group_id',dial_timeout_lead_container='$dial_timeout_lead_container',amd_type='$amd_type',vmm_daily_limit='$vmm_daily_limit',opensips_cid_name='$opensips_cid_name',amd_agent_route_options='$amd_agent_route_options',browser_alert_sound='$browser_alert_sound',browser_alert_volume='$browser_alert_volume',three_way_record_stop_exception='$three_way_record_stop_exception',pause_max_exceptions='$pause_max_exceptions',daily_call_count_limit='$daily_call_count_limit',daily_limit_manual='$daily_limit_manual',transfer_button_launch='$transfer_button_launch',shared_dial_rank='$shared_dial_rank',agent_search_method='$agent_search_method',clear_form='$clear_form',leave_3way_start_recording='$leave_3way_start_recording',leave_3way_start_recording_exception='$leave_3way_start_recording_exception'$hdrtSQL where campaign_id='$campaign_id';"; if ($DB) {echo "|$stmt|\n";} $rslt=mysql_to_mysqli($stmtA, $link); @@ -24450,7 +24456,7 @@ if ($ADD==31) $enable_vtiger_integration_LU = $row[0]; $vtiger_url_LU = $row[1]; - $stmt="SELECT campaign_id,campaign_name,active,dial_status_a,dial_status_b,dial_status_c,dial_status_d,dial_status_e,lead_order,park_ext,park_file_name,web_form_address,allow_closers,hopper_level,auto_dial_level,next_agent_call,local_call_time,voicemail_ext,dial_timeout,dial_prefix,campaign_cid,campaign_vdad_exten,campaign_rec_exten,campaign_recording,campaign_rec_filename,campaign_script,get_call_launch,am_message_exten,amd_send_to_vmx,xferconf_a_dtmf,xferconf_a_number,xferconf_b_dtmf,xferconf_b_number,alt_number_dialing,scheduled_callbacks,lead_filter_id,drop_call_seconds,drop_action,safe_harbor_exten,display_dialable_count,wrapup_seconds,wrapup_message,closer_campaigns,use_internal_dnc,allcalls_delay,omit_phone_code,dial_method,available_only_ratio_tally,adaptive_dropped_percentage,adaptive_maximum_level,adaptive_latest_server_time,adaptive_intensity,adaptive_dl_diff_target,concurrent_transfers,auto_alt_dial,auto_alt_dial_statuses,agent_pause_codes_active,campaign_description,campaign_changedate,campaign_stats_refresh,campaign_logindate,dial_statuses,disable_alter_custdata,no_hopper_leads_logins,list_order_mix,campaign_allow_inbound,manual_dial_list_id,default_xfer_group,xfer_groups,queue_priority,drop_inbound_group,qc_enabled,qc_statuses,qc_lists,qc_shift_id,qc_get_record_launch,qc_show_recording,qc_web_form_address,qc_script,survey_first_audio_file,survey_dtmf_digits,survey_ni_digit,survey_opt_in_audio_file,survey_ni_audio_file,survey_method,survey_no_response_action,survey_ni_status,survey_response_digit_map,survey_xfer_exten,survey_camp_record_dir,disable_alter_custphone,display_queue_count,manual_dial_filter,agent_clipboard_copy,agent_extended_alt_dial,use_campaign_dnc,three_way_call_cid,three_way_dial_prefix,web_form_target,vtiger_search_category,vtiger_create_call_record,vtiger_create_lead_record,vtiger_screen_login,cpd_amd_action,agent_allow_group_alias,default_group_alias,vtiger_search_dead,vtiger_status_call,survey_third_digit,survey_third_audio_file,survey_third_status,survey_third_exten,survey_fourth_digit,survey_fourth_audio_file,survey_fourth_status,survey_fourth_exten,drop_lockout_time,quick_transfer_button,prepopulate_transfer_preset,drop_rate_group,view_calls_in_queue,view_calls_in_queue_launch,grab_calls_in_queue,call_requeue_button,pause_after_each_call,no_hopper_dialing,agent_dial_owner_only,agent_display_dialable_leads,web_form_address_two,waitforsilence_options,agent_select_territories,campaign_calldate,crm_popup_login,crm_login_address,timer_action,timer_action_message,timer_action_seconds,start_call_url,dispo_call_url,xferconf_c_number,xferconf_d_number,xferconf_e_number,use_custom_cid,scheduled_callbacks_alert,queuemetrics_callstatus_override,extension_appended_cidname,scheduled_callbacks_count,manual_dial_override,blind_monitor_warning,blind_monitor_message,blind_monitor_filename,inbound_queue_no_dial,timer_action_destination,enable_xfer_presets,hide_xfer_number_to_dial,manual_dial_prefix,customer_3way_hangup_logging,customer_3way_hangup_seconds,customer_3way_hangup_action,ivr_park_call,ivr_park_call_agi,manual_preview_dial,realtime_agent_time_stats,use_auto_hopper,auto_hopper_multi,auto_trim_hopper,api_manual_dial,manual_dial_call_time_check,display_leads_count,lead_order_randomize,lead_order_secondary,per_call_notes,my_callback_option,agent_lead_search,agent_lead_search_method,queuemetrics_phone_environment,auto_pause_precall,auto_resume_precall,auto_pause_precall_code,manual_dial_cid,post_phone_time_diff_alert,custom_3way_button_transfer,available_only_tally_threshold,available_only_tally_threshold_agents,dial_level_threshold,dial_level_threshold_agents,safe_harbor_audio,safe_harbor_menu_id,survey_menu_id,callback_days_limit,dl_diff_target_method,disable_dispo_screen,disable_dispo_status,screen_labels,status_display_fields,na_call_url,survey_recording,pllb_grouping,pllb_grouping_limit,call_count_limit,call_count_target,callback_hours_block,callback_list_calltime,user_group,hopper_vlc_dup_check,in_group_dial,in_group_dial_select,safe_harbor_audio_field,pause_after_next_call,owner_populate,use_other_campaign_dnc,allow_emails,amd_inbound_group,amd_callmenu,survey_wait_sec,manual_dial_lead_id,dead_max,dispo_max,pause_max,dead_max_dispo,dispo_max_dispo,max_inbound_calls,manual_dial_search_checkbox,hide_call_log_info,timer_alt_seconds,wrapup_bypass,wrapup_after_hotkey,callback_active_limit,callback_active_limit_override,allow_chats,comments_all_tabs,comments_dispo_screen,comments_callback_screen,qc_comment_history,show_previous_callback,clear_script,cpd_unknown_action,manual_dial_search_filter,web_form_address_three,manual_dial_override_field,status_display_ingroup,customer_gone_seconds,agent_display_fields,am_message_wildcards,manual_dial_timeout,routing_initiated_recordings,manual_dial_hopper_check,callback_useronly_move_minutes,ofcom_uk_drop_calc,manual_auto_next,manual_auto_show,allow_required_fields,dead_to_dispo,agent_xfer_validation,ready_max_logout,callback_display_days,three_way_record_stop,hangup_xfer_record_start,scheduled_callbacks_email_alert,max_inbound_calls_outcome,manual_auto_next_options,agent_screen_time_display,next_dial_my_callbacks,inbound_no_agents_no_dial_container,inbound_no_agents_no_dial_threshold,cid_group_id,pause_max_dispo,script_top_dispo,dead_trigger_seconds,dead_trigger_action,dead_trigger_repeat,dead_trigger_filename,dead_trigger_url,scheduled_callbacks_force_dial,scheduled_callbacks_auto_reschedule,scheduled_callbacks_timezones_container,three_way_volume_buttons,callback_dnc,manual_dial_validation,mute_recordings,auto_active_list_new,call_quota_lead_ranking,call_quota_process_running,sip_event_logging,campaign_script_two,leave_vm_no_dispo,leave_vm_message_group_id,dial_timeout_lead_container,amd_type,vmm_daily_limit,opensips_cid_name,amd_agent_route_options,browser_alert_sound,browser_alert_volume,three_way_record_stop_exception,pause_max_exceptions,hopper_drop_run_trigger,daily_call_count_limit,daily_limit_manual,transfer_button_launch,shared_dial_rank,agent_search_method,qc_scorecard_id,qc_statuses_id,clear_form from vicidial_campaigns where campaign_id='$campaign_id' $LOGallowed_campaignsSQL;"; + $stmt="SELECT campaign_id,campaign_name,active,dial_status_a,dial_status_b,dial_status_c,dial_status_d,dial_status_e,lead_order,park_ext,park_file_name,web_form_address,allow_closers,hopper_level,auto_dial_level,next_agent_call,local_call_time,voicemail_ext,dial_timeout,dial_prefix,campaign_cid,campaign_vdad_exten,campaign_rec_exten,campaign_recording,campaign_rec_filename,campaign_script,get_call_launch,am_message_exten,amd_send_to_vmx,xferconf_a_dtmf,xferconf_a_number,xferconf_b_dtmf,xferconf_b_number,alt_number_dialing,scheduled_callbacks,lead_filter_id,drop_call_seconds,drop_action,safe_harbor_exten,display_dialable_count,wrapup_seconds,wrapup_message,closer_campaigns,use_internal_dnc,allcalls_delay,omit_phone_code,dial_method,available_only_ratio_tally,adaptive_dropped_percentage,adaptive_maximum_level,adaptive_latest_server_time,adaptive_intensity,adaptive_dl_diff_target,concurrent_transfers,auto_alt_dial,auto_alt_dial_statuses,agent_pause_codes_active,campaign_description,campaign_changedate,campaign_stats_refresh,campaign_logindate,dial_statuses,disable_alter_custdata,no_hopper_leads_logins,list_order_mix,campaign_allow_inbound,manual_dial_list_id,default_xfer_group,xfer_groups,queue_priority,drop_inbound_group,qc_enabled,qc_statuses,qc_lists,qc_shift_id,qc_get_record_launch,qc_show_recording,qc_web_form_address,qc_script,survey_first_audio_file,survey_dtmf_digits,survey_ni_digit,survey_opt_in_audio_file,survey_ni_audio_file,survey_method,survey_no_response_action,survey_ni_status,survey_response_digit_map,survey_xfer_exten,survey_camp_record_dir,disable_alter_custphone,display_queue_count,manual_dial_filter,agent_clipboard_copy,agent_extended_alt_dial,use_campaign_dnc,three_way_call_cid,three_way_dial_prefix,web_form_target,vtiger_search_category,vtiger_create_call_record,vtiger_create_lead_record,vtiger_screen_login,cpd_amd_action,agent_allow_group_alias,default_group_alias,vtiger_search_dead,vtiger_status_call,survey_third_digit,survey_third_audio_file,survey_third_status,survey_third_exten,survey_fourth_digit,survey_fourth_audio_file,survey_fourth_status,survey_fourth_exten,drop_lockout_time,quick_transfer_button,prepopulate_transfer_preset,drop_rate_group,view_calls_in_queue,view_calls_in_queue_launch,grab_calls_in_queue,call_requeue_button,pause_after_each_call,no_hopper_dialing,agent_dial_owner_only,agent_display_dialable_leads,web_form_address_two,waitforsilence_options,agent_select_territories,campaign_calldate,crm_popup_login,crm_login_address,timer_action,timer_action_message,timer_action_seconds,start_call_url,dispo_call_url,xferconf_c_number,xferconf_d_number,xferconf_e_number,use_custom_cid,scheduled_callbacks_alert,queuemetrics_callstatus_override,extension_appended_cidname,scheduled_callbacks_count,manual_dial_override,blind_monitor_warning,blind_monitor_message,blind_monitor_filename,inbound_queue_no_dial,timer_action_destination,enable_xfer_presets,hide_xfer_number_to_dial,manual_dial_prefix,customer_3way_hangup_logging,customer_3way_hangup_seconds,customer_3way_hangup_action,ivr_park_call,ivr_park_call_agi,manual_preview_dial,realtime_agent_time_stats,use_auto_hopper,auto_hopper_multi,auto_trim_hopper,api_manual_dial,manual_dial_call_time_check,display_leads_count,lead_order_randomize,lead_order_secondary,per_call_notes,my_callback_option,agent_lead_search,agent_lead_search_method,queuemetrics_phone_environment,auto_pause_precall,auto_resume_precall,auto_pause_precall_code,manual_dial_cid,post_phone_time_diff_alert,custom_3way_button_transfer,available_only_tally_threshold,available_only_tally_threshold_agents,dial_level_threshold,dial_level_threshold_agents,safe_harbor_audio,safe_harbor_menu_id,survey_menu_id,callback_days_limit,dl_diff_target_method,disable_dispo_screen,disable_dispo_status,screen_labels,status_display_fields,na_call_url,survey_recording,pllb_grouping,pllb_grouping_limit,call_count_limit,call_count_target,callback_hours_block,callback_list_calltime,user_group,hopper_vlc_dup_check,in_group_dial,in_group_dial_select,safe_harbor_audio_field,pause_after_next_call,owner_populate,use_other_campaign_dnc,allow_emails,amd_inbound_group,amd_callmenu,survey_wait_sec,manual_dial_lead_id,dead_max,dispo_max,pause_max,dead_max_dispo,dispo_max_dispo,max_inbound_calls,manual_dial_search_checkbox,hide_call_log_info,timer_alt_seconds,wrapup_bypass,wrapup_after_hotkey,callback_active_limit,callback_active_limit_override,allow_chats,comments_all_tabs,comments_dispo_screen,comments_callback_screen,qc_comment_history,show_previous_callback,clear_script,cpd_unknown_action,manual_dial_search_filter,web_form_address_three,manual_dial_override_field,status_display_ingroup,customer_gone_seconds,agent_display_fields,am_message_wildcards,manual_dial_timeout,routing_initiated_recordings,manual_dial_hopper_check,callback_useronly_move_minutes,ofcom_uk_drop_calc,manual_auto_next,manual_auto_show,allow_required_fields,dead_to_dispo,agent_xfer_validation,ready_max_logout,callback_display_days,three_way_record_stop,hangup_xfer_record_start,scheduled_callbacks_email_alert,max_inbound_calls_outcome,manual_auto_next_options,agent_screen_time_display,next_dial_my_callbacks,inbound_no_agents_no_dial_container,inbound_no_agents_no_dial_threshold,cid_group_id,pause_max_dispo,script_top_dispo,dead_trigger_seconds,dead_trigger_action,dead_trigger_repeat,dead_trigger_filename,dead_trigger_url,scheduled_callbacks_force_dial,scheduled_callbacks_auto_reschedule,scheduled_callbacks_timezones_container,three_way_volume_buttons,callback_dnc,manual_dial_validation,mute_recordings,auto_active_list_new,call_quota_lead_ranking,call_quota_process_running,sip_event_logging,campaign_script_two,leave_vm_no_dispo,leave_vm_message_group_id,dial_timeout_lead_container,amd_type,vmm_daily_limit,opensips_cid_name,amd_agent_route_options,browser_alert_sound,browser_alert_volume,three_way_record_stop_exception,pause_max_exceptions,hopper_drop_run_trigger,daily_call_count_limit,daily_limit_manual,transfer_button_launch,shared_dial_rank,agent_search_method,qc_scorecard_id,qc_statuses_id,clear_form,leave_3way_start_recording,leave_3way_start_recording_exception from vicidial_campaigns where campaign_id='$campaign_id' $LOGallowed_campaignsSQL;"; $rslt=mysql_to_mysqli($stmt, $link); $row=mysqli_fetch_row($rslt); $campaign_name = $row[1]; @@ -24757,6 +24763,8 @@ if ($ADD==31) $qc_scorecard_id=$row[302]; $qc_statuses_id=$row[303]; $clear_form=$row[304]; + $leave_3way_start_recording=$row[305]; + $leave_3way_start_recording_exception=$row[306]; if (preg_match('/DISABLED/', $list_order_mix)) {$DEFlistDISABLE = ''; $DEFstatusDISABLED=0;} @@ -25086,7 +25094,7 @@ if ($ADD==31) if ($SUB==202) {$camp_accid_color=$subcamp_color;} else {$camp_accid_color=$campaigns_color;} echo " $campaign_id:
"; - echo "\n"; + echo "
\n"; echo ""; echo ""; echo ""; @@ -25133,7 +25141,7 @@ if ($ADD==31) echo "\n"; echo "\n"; echo "\n"; - echo "
  "._QXZ("Basic")." "._QXZ("Detail")." "._QXZ("Statuses")."
\n"; + echo "
\n"; echo "\n"; echo "\n"; echo "\n"; @@ -26110,6 +26118,37 @@ if ($ADD==31) {echo _QXZ("3-Way Recording Stop Exception");} echo ": \n"; + echo "\n"; + + ##### get container listings for dynamic phone number list container for three_way_record_stop_exception pulldown menu + $stmt="SELECT container_id,container_notes from vicidial_settings_containers where container_type='PHONE_NUMBERS' $LOGadmin_viewable_groupsSQL order by container_id;"; + $rslt=mysql_to_mysqli($stmt, $link); + $twrse_to_print = mysqli_num_rows($rslt); + $leave_3way_start_recording_exception_menu=''; + $twrse_selected=0; + $o=0; + while ($twrse_to_print > $o) + { + $rowx=mysqli_fetch_row($rslt); + if (mb_strlen($rowx[1],'utf-8')>40) + {$rowx[1] = mb_substr($rowx[1],0,40,'utf-8') . '...';} + $leave_3way_start_recording_exception_menu .= "\n"; + $o++; + } + + echo "\n"; + echo "\n"; echo "\n"; diff --git a/agc_2-X/trunk/www/vicidial/help_documentation.txt b/agc_2-X/trunk/www/vicidial/help_documentation.txt index 5242048e..160f6ea9 100644 --- a/agc_2-X/trunk/www/vicidial/help_documentation.txt +++ b/agc_2-X/trunk/www/vicidial/help_documentation.txt @@ -1,4 +1,4 @@ -# version: 20210321012401 +# version: 20210324101201 users-user User ID This field is where you put the users ID number, can be up to 8 digits in length, Must be at least 2 characters in length. users-pass Password This field is where you put the users password. Must be at least 2 characters in length. Only letters and numbers are allowed in user passwords. A medium strength user password will be at least 10 characters in length, and a strong user password will be at least 20 characters in length and have letters as well as at least one number. It is recommended that you use a longer password if possible, stringing together several unrelated words with no spaces, and a number somewhere in the string. The maximum size of a password is 100 characters. users-force_change_password Force Change Password If this option is set to Y then the user will be prompted to change their password the next time they log in to the administration webpage or the agent screen. Default is N. @@ -273,6 +273,8 @@ campaigns-customer_3way_hangup_seconds Customer 3-Way Hangup Seconds If Cus campaigns-customer_3way_hangup_action Customer 3-Way Hangup Action If Customer 3-way logging is enabled, this option allows you to have the agent screen automatically hang up on the call and go to the DISPO screen if this option is set to DISPO. Default is NONE. campaigns-three_way_record_stop 3-Way Recording Stop If this option is enabled, recording of the session will stop when an agent clicks on the DIAL WITH CUSTOMER or PARK CUSTOMER DIAL transfer buttons. Default is N for disabled. campaigns-three_way_record_stop_exception 3-Way Recording Stop Exception If not set to DISABLED, this setting allows you to exempt the 3-Way Recording Stop feature above for a set list of phone numbers, that you define in a PHONE_NUMBERS type of Settings Container. If 3-Way Recording Stop is set to -N-, then 3-way calls to the number in this list will have recordings stopped when the 3-way call is started. If 3-Way Recording Stop is set to -Y-, then 3-way calls to the number in this list will not have recordings stopped when the 3-way call is started. Default is DISABLED. If you use this feature, it is important that the settings container for it does not have any carriage returns, newlines or blank lines at the bottom of the Container Entry, or this feature may not work properly. +campaigns-leave_3way_start_recording Leave 3-Way Start Recording If this option is enabled, a recording will be started when the agent clicks the LEAVE 3WAY button while in a 3-way call with a customer, and the recording will continue after the agent has left the call. The ALL_BUT_EXCEPTIONS option will enable this feature for all 3-way calls except for calls to the phone numbers in the below Exception List of phone numbers. The ONLY_EXCEPTIONS option will disable this feature for all 3-way calls except for calls to the phone numbers in the below Exception List of phone numbers. Default is DISABLED. WARNING, this may result in these call recordings having several extra minutes of silence at the end of the recordings, after the customer and 3way call have hung up, unless your System Administrator enables the --cu3way and --no-vc-3way-check options on your dialers. +campaigns-leave_3way_start_recording_exception Leave 3-Way Start Recording Exception If the Leave 3-Way Start Recording feature above is enabled with one of the EXCEPTIONS options, this will be a Settings Container of phone numbers, one per line, for 3way call phone numbers. Must be a Settings Container of the type PHONE_NUMBERS to be available as an option on this menu. Default is DISABLED. campaigns-hangup_xfer_record_start Hangup Xfer Recording Start If this option is enabled, recording of the session will start when the agent clicks on the HANGUP XFER button in the transfer conference section. Default is N for disabled. campaigns-ivr_park_call Park Call IVR This option will allow an agent to park a call with a separate IVR PARK CALL button on their agent interface if this is ENABLED or ENABLED_PARK_ONLY. The ENABLED_PARK_ONLY option will allow the agent to send the call to park but not click to retrieve the call like the ENABLED option. The ENABLED_BUTTON_HIDDEN option allows the function through the API only. Default is DISABLED. This feature requires Asterisk 1.8 or higher to work. campaigns-ivr_park_call_agi Park Call IVR AGI If the Park Call IVR field is not DISABLED, then this field is used as the AGI application string that the customer is sent to. This is a setting that should be set by your administrator if possible. This feature requires Asterisk 1.8 or higher to work.
"._QXZ("Campaign ID").": $campaign_id$NWB#campaigns-campaign_id$NWE
"._QXZ("Campaign Name").": $NWB#campaigns-campaign_name$NWE
"._QXZ("Campaign Description").": $NWB#campaigns-campaign_description$NWE
$NWB#campaigns-three_way_record_stop_exception$NWE
"._QXZ("Leave 3-Way Start Recording").": $NWB#campaigns-leave_3way_start_recording$NWE
"; + if ($twrse_selected > 0) + {echo ""._QXZ("Leave 3-Way Start Recording Exception")."";} + else + {echo _QXZ("Leave 3-Way Start Recording Exception");} + echo ": $NWB#campaigns-leave_3way_start_recording_exception$NWE
"._QXZ("Hangup Xfer Recording Start").": $NWB#campaigns-hangup_xfer_record_start$NWE
"._QXZ("Park Call IVR").": $NWB#campaigns-ivr_park_call$NWE