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Fix for rare fronter/closer logging issue on CLOSER calls

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git-svn-id: svn://192.168.202.10@3768 3d104415-ff17-0410-8863-d5cf3c621b8a
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mattf
2023-10-26 13:27:09 +00:00
parent b1bebf0cd9
commit 2ff9aa26b7
1 changed files with 7 additions and 0 deletions
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agc_2-X/trunk/agi/agi-VDAD_ALL_inbound.agi
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@@ -256,6 +256,7 @@
# 230606-2231 - Added second_alert_trigger features # 230606-2231 - Added second_alert_trigger features
# 230612-2044 - Added second_alert_container, second_alert_only and second_alert_trigger TIMEOUT options # 230612-2044 - Added second_alert_container, second_alert_only and second_alert_trigger TIMEOUT options
# 230810-2006 - Added third_alert_trigger features # 230810-2006 - Added third_alert_trigger features
# 231026-0917 - Fix for rare fronter/closer logging issue
# #
$script = 'agi-VDAD_ALL_inbound.agi'; $script = 'agi-VDAD_ALL_inbound.agi';
@@ -274,6 +275,7 @@ $called_count=1;
$entry_list_id=0; $entry_list_id=0;
$areacode_filter_run=0; $areacode_filter_run=0;
$no_agent_no_queue_checked=0; $no_agent_no_queue_checked=0;
$fronter_agent='';
$now_date_epoch = time(); $now_date_epoch = time();
@@ -701,6 +703,7 @@ if ($call_handle_method =~ /^CLOSER/)
$park_extension = $EXT_vars[4]; # filename of the on-hold music file $park_extension = $EXT_vars[4]; # filename of the on-hold music file
$phone_number = $EXT_vars[5]; # phone number of customer $phone_number = $EXT_vars[5]; # phone number of customer
$fronter = $EXT_vars[6]; # user of the fronter that transferred the call $fronter = $EXT_vars[6]; # user of the fronter that transferred the call
$fronter_agent = $EXT_vars[6]; # user of the fronter that transferred the call
$fronter_call_seconds = $EXT_vars[8]; # not currently used $fronter_call_seconds = $EXT_vars[8]; # not currently used
$dial_ingroup_flag = $EXT_vars[9]; # used by dial in-group feature $dial_ingroup_flag = $EXT_vars[9]; # used by dial in-group feature
if ( ($channel_group =~ /AGENTDIRECT/i) || ($dial_ingroup_flag > 0) ) if ( ($channel_group =~ /AGENTDIRECT/i) || ($dial_ingroup_flag > 0) )
@@ -1672,6 +1675,10 @@ else
$vendor_id = $aryA[3]; $vendor_id = $aryA[3];
$called_count = $aryA[4]; $called_count = $aryA[4];
$list_id = $aryA[5]; $list_id = $aryA[5];
if (length($fronter_agent) > 0)
{$fronter = $fronter_agent;}
$cbc++; $cbc++;
} }
$sthA->finish(); $sthA->finish();