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Added script_tab_height campaign option for agent screen

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git-svn-id: svn://192.168.202.10@3821 3d104415-ff17-0410-8863-d5cf3c621b8a
This commit is contained in:
mattf
2024-04-15 23:38:16 +00:00
parent 500ba8ef9f
commit 3067e99b3b
6 changed files with 58 additions and 11 deletions
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agc_2-X/trunk/UPGRADE
+3
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@@ -855,6 +855,9 @@ OTHER CHANGES:
243. Added 'delete_dnc_phone' Non-Agent API function.
244. Added "Script Tab Height Override" campaign setting, to allow for longer
Script tab contents.
agc_2-X/trunk/extras/MySQL_AST_CREATE_tables.sql
+3 -2
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@@ -1124,7 +1124,8 @@ force_per_call_notes ENUM('DISABLED','ENABLED','5_CHARACTERS','15_CHARACTERS','3
agent_search_ingroup_list ENUM('DISABLED','ENABLED','ENABLED_OVERRIDE') default 'DISABLED',
hopper_hold_inserts ENUM('ENABLED','DISABLED','AUTONEXT') default 'DISABLED',
daily_phone_number_call_limit TINYINT(3) UNSIGNED default '0',
state_descriptions VARCHAR(40) default '---DISABLED---'
state_descriptions VARCHAR(40) default '---DISABLED---',
script_tab_height SMALLINT(5) default '0'
) ENGINE=MyISAM;
CREATE TABLE vicidial_lists (
@@ -5658,4 +5659,4 @@ INSERT INTO `wallboard_reports` VALUES ('AGENTS_AND_QUEUES','Agents and Queues',
UPDATE system_settings set vdc_agent_api_active='1';
UPDATE system_settings SET db_schema_version='1711',db_schema_update_date=NOW(),reload_timestamp=NOW();
UPDATE system_settings SET db_schema_version='1712',db_schema_update_date=NOW(),reload_timestamp=NOW();
agc_2-X/trunk/extras/upgrade_2.14.sql
+4
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@@ -2697,3 +2697,7 @@ KEY pending_ar_key (user,start_datetime)
) ENGINE=MyISAM;
UPDATE system_settings SET db_schema_version='1711',db_schema_update_date=NOW() where db_schema_version < 1711;
ALTER TABLE vicidial_campaigns ADD script_tab_height SMALLINT(5) default '0';
UPDATE system_settings SET db_schema_version='1712',db_schema_update_date=NOW() where db_schema_version < 1712;
agc_2-X/trunk/www/agc/vicidial.php
+34 -3
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@@ -736,10 +736,11 @@
# 240221-0317 - Small changes for state_descriptions Banner
# 240322-0034 - Added input filtering
# 240409-2053 - Fix for Dead Trigger issue
# 240415-1852 - Added script_tab_height campaign option
#
$version = '2.14-702c';
$build = '240409-2053';
$version = '2.14-703c';
$build = '240415-1852';
$php_script = 'vicidial.php';
$mel=1; # Mysql Error Log enabled = 1
$mysql_log_count=103;
@@ -3115,7 +3116,7 @@ else
$HKstatusnames = substr("$HKstatusnames", 0, -1);
##### grab the campaign settings
$stmt="SELECT park_ext,park_file_name,web_form_address,allow_closers,auto_dial_level,dial_timeout,dial_prefix,campaign_cid,campaign_vdad_exten,campaign_rec_exten,campaign_recording,campaign_rec_filename,campaign_script,get_call_launch,am_message_exten,xferconf_a_dtmf,xferconf_a_number,xferconf_b_dtmf,xferconf_b_number,alt_number_dialing,scheduled_callbacks,wrapup_seconds,wrapup_message,closer_campaigns,use_internal_dnc,allcalls_delay,omit_phone_code,agent_pause_codes_active,no_hopper_leads_logins,campaign_allow_inbound,manual_dial_list_id,default_xfer_group,xfer_groups,disable_alter_custphone,display_queue_count,manual_dial_filter,agent_clipboard_copy,use_campaign_dnc,three_way_call_cid,dial_method,three_way_dial_prefix,web_form_target,vtiger_screen_login,agent_allow_group_alias,default_group_alias,quick_transfer_button,prepopulate_transfer_preset,view_calls_in_queue,view_calls_in_queue_launch,call_requeue_button,pause_after_each_call,no_hopper_dialing,agent_dial_owner_only,agent_display_dialable_leads,web_form_address_two,agent_select_territories,crm_popup_login,crm_login_address,timer_action,timer_action_message,timer_action_seconds,start_call_url,dispo_call_url,xferconf_c_number,xferconf_d_number,xferconf_e_number,use_custom_cid,scheduled_callbacks_alert,scheduled_callbacks_count,manual_dial_override,blind_monitor_warning,blind_monitor_message,blind_monitor_filename,timer_action_destination,enable_xfer_presets,hide_xfer_number_to_dial,manual_dial_prefix,customer_3way_hangup_logging,customer_3way_hangup_seconds,customer_3way_hangup_action,ivr_park_call,manual_preview_dial,api_manual_dial,manual_dial_call_time_check,my_callback_option,per_call_notes,agent_lead_search,agent_lead_search_method,queuemetrics_phone_environment,auto_pause_precall,auto_pause_precall_code,auto_resume_precall,manual_dial_cid,custom_3way_button_transfer,callback_days_limit,disable_dispo_screen,disable_dispo_status,screen_labels,status_display_fields,pllb_grouping,pllb_grouping_limit,in_group_dial,in_group_dial_select,pause_after_next_call,owner_populate,manual_dial_lead_id,dead_max,dispo_max,pause_max,dead_max_dispo,dispo_max_dispo,max_inbound_calls,manual_dial_search_checkbox,hide_call_log_info,timer_alt_seconds,wrapup_bypass,wrapup_after_hotkey,callback_active_limit,callback_active_limit_override,comments_all_tabs,comments_dispo_screen,comments_callback_screen,qc_comment_history,show_previous_callback,clear_script,manual_dial_search_filter,web_form_address_three,manual_dial_override_field,status_display_ingroup,customer_gone_seconds,agent_display_fields,manual_dial_timeout,manual_auto_next,manual_auto_show,allow_required_fields,dead_to_dispo,agent_xfer_validation,ready_max_logout,callback_display_days,three_way_record_stop,hangup_xfer_record_start,max_inbound_calls_outcome,manual_auto_next_options,agent_screen_time_display,pause_max_dispo,script_top_dispo,routing_initiated_recordings,dead_trigger_seconds,dead_trigger_action,dead_trigger_repeat,dead_trigger_filename,scheduled_callbacks_force_dial,callback_hours_block,callback_display_days,scheduled_callbacks_timezones_container,three_way_volume_buttons,manual_dial_validation,mute_recordings,leave_vm_no_dispo,leave_vm_message_group_id,campaign_script_two,browser_alert_sound,browser_alert_volume,three_way_record_stop_exception,pause_max_exceptions,transfer_button_launch,leave_3way_start_recording,leave_3way_start_recording_exception,calls_waiting_vl_one,calls_waiting_vl_two,in_man_dial_next_ready_seconds,in_man_dial_next_ready_seconds_override,transfer_no_dispo,local_call_time,pause_max_url,agent_hide_hangup,ig_xfer_list_sort,script_tab_frame_size,user_group_script,agent_hangup_route,agent_hangup_value,agent_hangup_ig_override,show_confetti,custom_one,custom_two,custom_three,custom_four,custom_five,allow_chats,dead_stop_recording,force_per_call_notes,state_descriptions FROM vicidial_campaigns where campaign_id = '$VD_campaign';";
$stmt="SELECT park_ext,park_file_name,web_form_address,allow_closers,auto_dial_level,dial_timeout,dial_prefix,campaign_cid,campaign_vdad_exten,campaign_rec_exten,campaign_recording,campaign_rec_filename,campaign_script,get_call_launch,am_message_exten,xferconf_a_dtmf,xferconf_a_number,xferconf_b_dtmf,xferconf_b_number,alt_number_dialing,scheduled_callbacks,wrapup_seconds,wrapup_message,closer_campaigns,use_internal_dnc,allcalls_delay,omit_phone_code,agent_pause_codes_active,no_hopper_leads_logins,campaign_allow_inbound,manual_dial_list_id,default_xfer_group,xfer_groups,disable_alter_custphone,display_queue_count,manual_dial_filter,agent_clipboard_copy,use_campaign_dnc,three_way_call_cid,dial_method,three_way_dial_prefix,web_form_target,vtiger_screen_login,agent_allow_group_alias,default_group_alias,quick_transfer_button,prepopulate_transfer_preset,view_calls_in_queue,view_calls_in_queue_launch,call_requeue_button,pause_after_each_call,no_hopper_dialing,agent_dial_owner_only,agent_display_dialable_leads,web_form_address_two,agent_select_territories,crm_popup_login,crm_login_address,timer_action,timer_action_message,timer_action_seconds,start_call_url,dispo_call_url,xferconf_c_number,xferconf_d_number,xferconf_e_number,use_custom_cid,scheduled_callbacks_alert,scheduled_callbacks_count,manual_dial_override,blind_monitor_warning,blind_monitor_message,blind_monitor_filename,timer_action_destination,enable_xfer_presets,hide_xfer_number_to_dial,manual_dial_prefix,customer_3way_hangup_logging,customer_3way_hangup_seconds,customer_3way_hangup_action,ivr_park_call,manual_preview_dial,api_manual_dial,manual_dial_call_time_check,my_callback_option,per_call_notes,agent_lead_search,agent_lead_search_method,queuemetrics_phone_environment,auto_pause_precall,auto_pause_precall_code,auto_resume_precall,manual_dial_cid,custom_3way_button_transfer,callback_days_limit,disable_dispo_screen,disable_dispo_status,screen_labels,status_display_fields,pllb_grouping,pllb_grouping_limit,in_group_dial,in_group_dial_select,pause_after_next_call,owner_populate,manual_dial_lead_id,dead_max,dispo_max,pause_max,dead_max_dispo,dispo_max_dispo,max_inbound_calls,manual_dial_search_checkbox,hide_call_log_info,timer_alt_seconds,wrapup_bypass,wrapup_after_hotkey,callback_active_limit,callback_active_limit_override,comments_all_tabs,comments_dispo_screen,comments_callback_screen,qc_comment_history,show_previous_callback,clear_script,manual_dial_search_filter,web_form_address_three,manual_dial_override_field,status_display_ingroup,customer_gone_seconds,agent_display_fields,manual_dial_timeout,manual_auto_next,manual_auto_show,allow_required_fields,dead_to_dispo,agent_xfer_validation,ready_max_logout,callback_display_days,three_way_record_stop,hangup_xfer_record_start,max_inbound_calls_outcome,manual_auto_next_options,agent_screen_time_display,pause_max_dispo,script_top_dispo,routing_initiated_recordings,dead_trigger_seconds,dead_trigger_action,dead_trigger_repeat,dead_trigger_filename,scheduled_callbacks_force_dial,callback_hours_block,callback_display_days,scheduled_callbacks_timezones_container,three_way_volume_buttons,manual_dial_validation,mute_recordings,leave_vm_no_dispo,leave_vm_message_group_id,campaign_script_two,browser_alert_sound,browser_alert_volume,three_way_record_stop_exception,pause_max_exceptions,transfer_button_launch,leave_3way_start_recording,leave_3way_start_recording_exception,calls_waiting_vl_one,calls_waiting_vl_two,in_man_dial_next_ready_seconds,in_man_dial_next_ready_seconds_override,transfer_no_dispo,local_call_time,pause_max_url,agent_hide_hangup,ig_xfer_list_sort,script_tab_frame_size,user_group_script,agent_hangup_route,agent_hangup_value,agent_hangup_ig_override,show_confetti,custom_one,custom_two,custom_three,custom_four,custom_five,allow_chats,dead_stop_recording,force_per_call_notes,state_descriptions,script_tab_height FROM vicidial_campaigns where campaign_id = '$VD_campaign';";
$rslt=mysql_to_mysqli($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'01013',$VD_login,$server_ip,$session_name,$one_mysql_log);}
if ($DB) {echo "$stmt\n";}
@@ -3312,6 +3313,7 @@ else
$dead_stop_recording = $row[189];
$force_per_call_notes = $row[190];
$state_descriptions = $row[191];
$script_tab_height = $row[192];
$state_descriptions_banner=0;
if ( ($state_descriptions != '---DISABLED---') and (strlen($state_descriptions) > 0) )
@@ -5563,6 +5565,9 @@ $SCheight = 49; # 49 - seconds on call display
$SFheight = 65; # 65 - height of the script and form contents
$SRheight = 69; # 69 - height of the script and form refrech links
$CHheight = ($JS_browser_height - 50);
$HKheightS = $HKheight; # HotKey active Button when SCRIPT tab is visible
$HTheightS = $HTheight; # hotkey panel when SCRIPT tab is visible
if ($webphone_location == 'bar')
{
$SCheight = ($SCheight + $webphone_height);
@@ -5575,6 +5580,12 @@ if ($state_descriptions_banner > 0)
# $SFheight = ($SFheight + $banner_height);
$SRheight = ($SRheight + $banner_height);
}
if ( ($script_tab_height >= 331) and ($script_tab_height <= 3000) )
{
$SSheight = $script_tab_height;
$HKheightS = ($SSheight + 84); # HotKey active Button
$HTheightS = ($SSheight - 11); # HotKey panel
}
$AVTheight = '0';
if ($is_webphone) {$AVTheight = '20';}
@@ -6718,6 +6729,10 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
var dead_count=0;
var APIskip=0;
var state_descriptions_banner='<?php echo $state_descriptions_banner ?>';
var HKheight='<?php echo $HKheight ?>';
var HTheight='<?php echo $HTheight ?>';
var HKheightS='<?php echo $HKheightS ?>';
var HTheightS='<?php echo $HTheightS ?>';
var DiaLControl_auto_HTML = "<a href=\"#\" onclick=\"AutoDial_ReSume_PauSe('VDADready','','','','','','','YES');\"><img src=\"./images/<?php echo _QXZ("vdc_LB_paused.gif") ?>\" border=\"0\" alt=\"You are paused\" /></a>";
var DiaLControl_auto_HTML_ready = "<a href=\"#\" onclick=\"AutoDial_ReSume_PauSe('VDADpause','','','','','','','YES');\"><img src=\"./images/<?php echo _QXZ("vdc_LB_active.gif") ?>\" border=\"0\" alt=\"You are active\" /></a>";
var DiaLControl_auto_HTML_OFF = "<img src=\"./images/<?php echo _QXZ("vdc_LB_blank_OFF.gif") ?>\" border=\"0\" alt=\"pause button disabled\" />";
@@ -22702,6 +22717,10 @@ function phone_number_format(formatphone) {
showDiv('MainPanel');
showDiv('MainCommit');
ShoWGenDerPulldown();
// document.getElementById("HotKeyEntriesBox").style.left = tempX + "px";
document.getElementById("HotKeyEntriesBox").style.top = HTheight + "px";
// document.getElementById("hotkeysdisplay").style.left = tempX + "px";
document.getElementById("hotkeysdisplay").style.top = HKheight + "px";
if (resumevar != 'NO')
{
@@ -22795,6 +22814,8 @@ function phone_number_format(formatphone) {
document.getElementById("MaiNfooter").style.backgroundColor="<?php echo $SCRIPT_COLOR ?>";
panel_bgcolor='<?php echo $SCRIPT_COLOR ?>';
// document.getElementById("MainStatuSSpan").style.background = panel_bgcolor;
document.getElementById("HotKeyEntriesBox").style.top = HTheightS + "px";
document.getElementById("hotkeysdisplay").style.top = HKheightS + "px";
HidEGenDerPulldown();
}
@@ -22830,6 +22851,8 @@ function phone_number_format(formatphone) {
document.getElementById("MaiNfooter").style.backgroundColor="<?php echo $SCRIPT_COLOR ?>";
panel_bgcolor='<?php echo $SCRIPT_COLOR ?>';
// document.getElementById("MainStatuSSpan").style.background = panel_bgcolor;
document.getElementById("HotKeyEntriesBox").style.top = HTheightS + "px";
document.getElementById("hotkeysdisplay").style.top = HKheightS + "px";
HidEGenDerPulldown();
}
@@ -22864,6 +22887,8 @@ function phone_number_format(formatphone) {
document.getElementById("MaiNfooter").style.backgroundColor="<?php echo $FORM_COLOR ?>";
panel_bgcolor='<?php echo $FORM_COLOR ?>';
// document.getElementById("MainStatuSSpan").style.background = panel_bgcolor;
document.getElementById("HotKeyEntriesBox").style.top = HTheightS + "px";
document.getElementById("hotkeysdisplay").style.top = HKheightS + "px";
HidEGenDerPulldown();
}
@@ -22897,6 +22922,8 @@ function phone_number_format(formatphone) {
document.getElementById("MaiNfooter").style.backgroundColor="<?php echo $FORM_COLOR ?>";
panel_bgcolor='<?php echo $FORM_COLOR ?>';
// document.getElementById("MainStatuSSpan").style.background = panel_bgcolor;
document.getElementById("HotKeyEntriesBox").style.top = HTheightS + "px";
document.getElementById("hotkeysdisplay").style.top = HKheightS + "px";
HidEGenDerPulldown();
}
@@ -22922,6 +22949,8 @@ function phone_number_format(formatphone) {
document.getElementById("MaiNfooter").style.backgroundColor="<?php echo $FORM_COLOR ?>";
panel_bgcolor='<?php echo $FORM_COLOR ?>';
// document.getElementById("MainStatuSSpan").style.background = panel_bgcolor;
document.getElementById("HotKeyEntriesBox").style.top = HTheightS + "px";
document.getElementById("hotkeysdisplay").style.top = HKheightS + "px";
HidEGenDerPulldown();
}
@@ -22948,6 +22977,8 @@ function phone_number_format(formatphone) {
document.getElementById("MaiNfooter").style.backgroundColor="<?php echo $FORM_COLOR ?>";
panel_bgcolor='<?php echo $FORM_COLOR ?>';
// document.getElementById("MainStatuSSpan").style.background = panel_bgcolor;
document.getElementById("HotKeyEntriesBox").style.top = HTheightS + "px";
document.getElementById("hotkeysdisplay").style.top = HKheightS + "px";
HidEGenDerPulldown();
}
agc_2-X/trunk/www/vicidial/admin.php
+12 -5
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File diff suppressed because one or more lines are too long
agc_2-X/trunk/www/vicidial/help_documentation.txt
+2 -1
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@@ -1,4 +1,4 @@
# version: 20240227113201
# version: 20240415190101
users-user User ID <QXZ>This field is where you put the users ID number, can be up to 20 digits in length, Must be at least 2 characters in length. We strongly recommend not reusing user accounts for different users, for reporting accuracy. To disable a user account, set the Active option to -N-.</QXZ>
users-pass Password <QXZ>This field is where you put the users password. Must be at least 2 characters in length, unless the User Password Minimum Length system setting is enabled, which will require a longer password. Only letters and numbers are allowed in user passwords. A medium strength user password will be at least 10 characters in length, and a strong user password will be at least 20 characters in length and have letters as well as at least one number. It is recommended that you use a longer password if possible, stringing together several unrelated words with no spaces, and a number somewhere in the string. The maximum size of a password is 100 characters.</QXZ>
users-force_change_password Force Change Password <QXZ>If this option is set to Y then the user will be prompted to change their password the next time they log in to the administration webpage or the agent screen. Default is N.</QXZ>
@@ -281,6 +281,7 @@ campaigns-campaign_script Campaign Script <QXZ>This menu allows you to choose th
campaigns-clear_script Clear Script <QXZ>This option if enabled will clear the agent SCRIPT tab after a call has been dispositioned by the agent. Default is DISABLED.</QXZ>
campaigns-user_group_script User Group Script Override <QXZ>Enabling this setting will allow the User Group setting for a selected Script to override all other script settings for the agent that are set at the Campaign, List or In-Group levels. If no Script is set at the User Group level, then it will be ignored. Default is DISABLED.</QXZ>
campaigns-script_tab_frame_size Script Tab Frame Location <QXZ>This option will allow you to specify additional changes to how the Script tabs appear on the agent screen. The LEFT_EDGE option will have the Script tabs go to the left edge of the agent screen, covering the buttons on that side. Default is DEFAULT.</QXZ>
campaigns-script_tab_height Script Tab Height Override <QXZ>This option will allow you to specify the height of the SCRIPT tab contents in the agent screen, in pixels. Only valid numbers between 331 and 3000 will be allowed. This setting will also affect the SCRIPT2, FORM, EMAIL and CHAT tabs. Default is 0 for disabled.</QXZ>
campaigns-clear_form Clear Form Tab <QXZ>If Custom List Fields is enabled, this option can clear the agent FORM tab after a call has been dispositioned by the agent. The ACKNOWLEDGE option will show a message that the form data has been submitted, but will not show any of the data itself. Default is ACKNOWLEDGE.</QXZ>
campaigns-get_call_launch Get Call Launch <QXZ>This menu allows you to choose whether you want to auto-launch the web-form page in a separate window, auto-switch to the SCRIPT, EMAIL, or CHAT tab ,emails and chats must be allowed to have those options available, or do nothing when a call is sent to the agent for this campaign. If custom list fields are enabled on your system, FORM will open the FORM tab upon connection of a call to an agent. If the PREVIEW option is included, then the launch will happen if a lead is being previewed.</QXZ>
campaigns-browser_alert_sound Agent Browser Call Alert Sound <QXZ>This is the sound that will be played in the web browser that the agent is logged into the agent screen with when a call arrives into the agent session. Default is ---NONE--- for no sound.</QXZ>