Added an agent API function to update vicidial_list fields and the field values in the agent screen on-the-fly for the agent's current call.

Added timer action options to campaigns and in-groups allowing a message, webform or D1/D2-dial to happen at a specified number of seconds after the customer connects to the agent. Also, an API callw as added for this
updated the Vtiger 5.1.0 patch

git-svn-id: svn://192.168.202.10@1289 3d104415-ff17-0410-8863-d5cf3c621b8a
This commit is contained in:
mattf
2009-12-29 17:04:26 +00:00
parent 80fd0cb469
commit 325d5bcce8
14 changed files with 1734 additions and 135 deletions
@@ -355,6 +355,11 @@ external_dial VARCHAR(100) default '',
external_ingroups TEXT,
external_blended ENUM('0','1') default '0',
external_igb_set_user VARCHAR(20) default '',
external_update_fields ENUM('0','1') default '0',
external_update_fields_data VARCHAR(255) default '',
external_timer_action VARCHAR(20) default '',
external_timer_action_message VARCHAR(255) default '',
external_timer_action_seconds MEDIUMINT(7) default '-1',
agent_log_id INT(9) UNSIGNED default '0',
last_state_change DATETIME,
agent_territories TEXT,
@@ -696,7 +701,10 @@ waitforsilence_options VARCHAR(25) default '',
agent_select_territories ENUM('Y','N') default 'N',
campaign_calldate DATETIME,
crm_popup_login ENUM('Y','N') default 'N',
crm_login_address TEXT
crm_login_address TEXT,
timer_action ENUM('NONE','WEBFORM','WEBFORM2','D1_DIAL','D2_DIAL','MESSAGE_ONLY') default 'NONE',
timer_action_message VARCHAR(255) default '',
timer_action_seconds MEDIUMINT(7) default '-1'
);
CREATE TABLE vicidial_lists (
@@ -832,7 +840,10 @@ default_group_alias VARCHAR(30) default '',
no_agent_no_queue ENUM('N','Y','NO_PAUSED') default 'N',
no_agent_action ENUM('CALLMENU','INGROUP','DID','MESSAGE','EXTENSION','VOICEMAIL') default 'MESSAGE',
no_agent_action_value VARCHAR(255) default 'nbdy-avail-to-take-call|vm-goodbye',
web_form_address_two TEXT
web_form_address_two TEXT,
timer_action ENUM('NONE','WEBFORM','WEBFORM2','D1_DIAL','D2_DIAL','MESSAGE_ONLY') default 'NONE',
timer_action_message VARCHAR(255) default '',
timer_action_seconds MEDIUMINT(7) default '-1'
);
CREATE TABLE vicidial_stations (
@@ -1990,7 +2001,7 @@ CREATE INDEX phone_number on vicidial_closer_log (phone_number);
CREATE INDEX date_user on vicidial_closer_log (call_date,user);
CREATE INDEX comment_a on live_inbound_log (comment_a);
UPDATE system_settings SET db_schema_version='1188',db_schema_update_date=NOW();
UPDATE system_settings SET db_schema_version='1189',db_schema_update_date=NOW();
GRANT RELOAD ON *.* TO cron@'%';
GRANT RELOAD ON *.* TO cron@localhost;