Code updates for PHP8 compatibility in all PHP scripts
Added PHP_error_reporting_OVERRIDE options for each web directory git-svn-id: svn://192.168.202.10@3863 3d104415-ff17-0410-8863-d5cf3c621b8a
This commit is contained in:
mattf
@@ -1,4 +1,4 @@
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ALTERNATE NUMBER DIALING Redesign Started: 2008-08-20 Updated: 2022-01-19
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ALTERNATE NUMBER DIALING Redesign Started: 2008-08-20 Updated: 2024-08-05
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*** THIS SECTION OUTLINES PROPOSED CHANGES TO ALT-NUMBER-DIALING in the 2.0.5 version ***
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*** FOR INFORMATION ON THE 2.0.3 AND 2.0.4 VERSION OF ALT NUMBER DIALING LOOK BELOW THIS SECTION ***
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@@ -53,7 +53,11 @@ Using MULTI_LEAD is different from the other standard Auto-Alt-Dial functions, i
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The Auto-Alt-Statuses are still in used for MULTI_LEAD so you may want to make sure that statuses like DROP, PDROP and others to your campaign's auto-alt-dial statuses so that the other leads tied by vendor_lead_code in the campaign's lists are not deactivated.
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There is a feature in the hopper section of the modify campaign page that it is recommended you activate if you are using MULTI_LEAD auto-alt dialing: Hopper VLC Dup Check. This feature will prevent multiple numbers from the same account from getting inserted into the hopper at the same time.
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There is a feature in the hopper section of the modify campaign page that it is recommended you activate if you are using MULTI_LEAD auto-alt dialing: "Hopper VLC Dup Check". This feature will prevent multiple numbers from the same account from getting inserted into the hopper at the same time.
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Also, you can have the system automatically disable the rest of the leads for an account by adding a "Dispo Call URL" entry for the campaign using the "agc/deactivate_lead.php" script. For example: VARhttp://192.168.1.1/agc/deactivate_lead.php?search_field=vendor_lead_code&new_status=INACTIV&dispo=--A--dispo--B--&lead_id=--A--lead_id--B--&campaign_check=TESTCAMP&user=--A--user--B--&pass=--A--pass--B--&sale_status=SALE---XSALE&log_to_file=1
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The above dispo call url example will set the other leads tied to the account linked by the vendor_lead_code to a status of 'INACTIV' when one of them is set as a SALE or XSALE.
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@@ -132,6 +136,7 @@ A new Campaign and List-Override feature was added in January of 2022(svn/trunk
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Technical explanation:
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!!! DO NOT MAKE THESE DATABASE CHANGES, FOR DOCUMENTATION PURPOSES ONLY !!!!
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@@ -2665,7 +2665,7 @@ ERROR: copy_did NOT AN ALLOWED DID - 98762
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ERROR: copy_did DID DESCRIPTION MUST BE EITHER BLANK OR FROM 6 TO 50 CHARACTERS, THIS IS AN OPTIONAL FIELD - 6666|012
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NOTICE: copy_did DID ALREADY EXISTS - 6666|1000
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NOTICE: copy_did DID HAS BEEN ADDED - 6666|1000|1001|12|1
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ERROR: copy_did NO DIDS ADDED - 6666|1000|0|12|1
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ERROR: copy_did NO DIDS ADDED - 6666|1000|0|1
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SUCCESS: copy_did DIDS HAVE BEEN ADDED - 6666|1000|1|0
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NOTE: If DIDs are attempted to be copied, there will be output for each attempted DID as well as a SUCCESS message if any were successfully copied or an ERROR if none were
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@@ -1,11 +1,12 @@
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<?php
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# VERM_AGENTS_rpt.inc - Vicidial Enhanced Reporting agent report
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#
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# Copyright (C) 2022 Matt Florell <vicidial@gmail.com>, Joe Johnson <joej@vicidial.com> LICENSE: AGPLv2
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# Copyright (C) 2024 Matt Florell <vicidial@gmail.com>, Joe Johnson <joej@vicidial.com> LICENSE: AGPLv2
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#
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# CHANGELOG:
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# 220825-1631 - First build
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# 230106-1304 - Added data flushing for large page outputs
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# 240801-1130 - Code updates for PHP8 compatibility
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#
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# NANQUE, not an unanswered call?
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@@ -748,11 +749,11 @@ foreach ($agent_sessions_array as $user => $sessions)
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$total_dispo_time=array_sum(array_column($sessions,'dispo_sec'));
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$total_ALL_billable_time=($total_talk_time+$total_wait_time+$total_billable_time+$total_dispo_time);
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$average_pause_time=sprintf('%02d', floor(($total_pause_time/$total_pauses)/3600)).gmdate(":i:s", round($total_pause_time/$total_pauses));
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$average_pause_time=sprintf('%02d', floor(MathZDC($total_pause_time, $total_pauses)/3600)).gmdate(":i:s", round(MathZDC($total_pause_time, $total_pauses)));
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$total_sessions=count($sessions);
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$avg_session=sprintf('%02d', floor(($total_duration/$total_sessions)/3600)).gmdate(":i:s", round($total_duration/$total_sessions));
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$pauses_pct=sprintf("%.1f", 100*($total_pause_time/$total_duration));
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$pauses_per_session=sprintf("%.1f", ($total_pauses/$total_sessions));
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$avg_session=sprintf('%02d', floor(MathZDC($total_duration, $total_sessions)/3600)).gmdate(":i:s", round(MathZDC($total_duration, $total_sessions)));
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$pauses_pct=sprintf("%.1f", 100*MathZDC($total_pause_time, $total_duration));
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$pauses_per_session=sprintf("%.1f", MathZDC($total_pauses, $total_sessions));
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$total_pause_His=sprintf('%02d', floor($total_pause_time/3600)).gmdate(":i:s", $total_pause_time);
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$total_available_His=sprintf('%02d', floor($total_available_time/3600)).gmdate(":i:s", $total_available_time);
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@@ -836,7 +837,7 @@ foreach ($agent_sessions_array as $user => $sessions)
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$total_nonbillable_His=sprintf('%02d', floor($total_nonbillable_time/3600)).gmdate(":i:s", $total_nonbillable_time);
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$total_ALL_billable_His=sprintf('%02d', floor($total_ALL_billable_time/3600)).gmdate(":i:s", $total_ALL_billable_time);
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$available_pct=sprintf("%.1f", 100*($total_duration/$grand_total_duration));
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$available_pct=sprintf("%.1f", 100*MathZDC($total_duration, $grand_total_duration));
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$overlapping="0:00";
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@@ -851,7 +852,7 @@ foreach ($agent_sessions_array as $user => $sessions)
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$HTML_output.="<td>".$total_nonbillable_His."</td>";
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### $HTML_output.="<td>".$overlapping."</td>";
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$HTML_output.="<td>".$available_pct." %</td>";
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$HTML_output.="<td width='200'><img src='images/shade-histo.gif' height='10' width='".((100*$total_duration)/$max_agent_duration)."%'></td>";
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$HTML_output.="<td width='200'><img src='images/shade-histo.gif' height='10' width='".(MathZDC((100*$total_duration), $max_agent_duration))."%'></td>";
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$HTML_output.="</tr>\n";
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$CSV_output["agent_availability"].="\"".$agentName."\",\"".$total_available_His."\",\"".$total_pause_His."\",\"".$total_billable_His."\",\"".$total_nonbillable_His."\",\"".$available_pct." %\"\n";
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@@ -901,7 +902,7 @@ foreach ($agent_sessions_array as $user => $sessions)
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$total_billable_His=sprintf('%02d', floor($total_billable_time/3600)).gmdate(":i:s", $total_billable_time);
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$total_ALL_billable_His=sprintf('%02d', floor($total_ALL_billable_time/3600)).gmdate(":i:s", $total_ALL_billable_time);
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$queue_pct=sprintf("%.1f", 100*($total_calls/$grand_total_calls));
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$queue_pct=sprintf("%.1f", 100*MathZDC($total_calls, $grand_total_calls));
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$agentName=($show_full_agent_info ? "$user - ".$fullname_info["$user"] : $fullname_info["$user"]);
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@@ -944,9 +945,9 @@ $CSV_output["answered_calls_by_user_group"]="\""._QXZ("Agent group")."\",\""._QX
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foreach ($user_groups_array as $user_group => $data)
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{
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$total_talk_His=sprintf('%02d', floor($data["talk_sec"]/3600)).gmdate(":i:s", $data["talk_sec"]);
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$avg_talk_His=gmdate("H:i:s", round($data["talk_sec"]/$data["calls"]));
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$avg_talk_His=gmdate("H:i:s", MathZDC(round($data["talk_sec"]), $data["calls"]));
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$queue_pct=sprintf("%.1f", 100*($data["calls"]/$grand_total_calls));
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$queue_pct=sprintf("%.1f", 100*MathZDC($data["calls"], $grand_total_calls));
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$HTML_output.="<tr>\n";
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$HTML_output.="<td>$user_group"."-".$usergroup_info["$user_group"]."</td>";
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@@ -985,10 +986,10 @@ $CSV_output["answered_calls_by_location"]="\""._QXZ("Location")."\",\""._QXZ("N.
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foreach ($locations_array as $location => $data)
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{
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$total_talk_His=sprintf('%02d', floor($data["talk_sec"]/3600)).gmdate(":i:s", $data["talk_sec"]);
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$avg_talk_His=gmdate("H:i:s", round($data["talk_sec"]/$data["calls"]));
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$avg_wait_His=gmdate("H:i:s", round($data["wait_sec"]/$data["calls"]));
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$avg_talk_His=gmdate("H:i:s", round(MathZDC($data["talk_sec"], $data["calls"])));
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$avg_wait_His=gmdate("H:i:s", round(MathZDC($data["wait_sec"], $data["calls"])));
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$queue_pct=sprintf("%.1f", 100*($data["calls"]/$grand_total_calls));
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$queue_pct=sprintf("%.1f", 100*MathZDC($data["calls"], $grand_total_calls));
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$HTML_output.="<tr>\n";
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@@ -1038,7 +1039,7 @@ $grand_total_pause_His=sprintf('%02d', floor($grand_total_pause_time/3600)).gmda
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$grand_total_duration_His=sprintf('%02d', floor($grand_total_duration/3600)).gmdate(":i:s", $grand_total_duration);
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$grand_total_billable_His=sprintf('%02d', floor($grand_total_billable_time/3600)).gmdate(":i:s", $grand_total_billable_time);
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$grand_total_nonbillable_His=sprintf('%02d', floor($grand_total_nonbillable_time/3600)).gmdate(":i:s", $grand_total_nonbillable_time);
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$grand_total_occupancy=sprintf("%.1f", 100*($grand_total_talk_time/($grand_total_duration-$grand_total_pause_time)));
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$grand_total_occupancy=sprintf("%.1f", 100*(MathZDC($grand_total_talk_time, ($grand_total_duration-$grand_total_pause_time))));
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$HTML_output.="<tr>\n";
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### $HTML_output.="<td> </td>";
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@@ -1220,6 +1221,7 @@ $HTML_output.="</tr>\n";
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$CSV_output["agents_by_hour"].="\""._QXZ("Total")."\"\n";
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ksort($agent_date_hour_array);
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foreach ($agent_date_hour_array as $array_date => $hour)
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{
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$total_distinct_agents=array();
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@@ -1291,12 +1293,12 @@ $HTML_output.="</tr>\n";
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$CSV_output["agent_sessions_view"]="\""._QXZ("Agent")."\",\""._QXZ("Login")."\",\""._QXZ("Talk")."\",\""._QXZ("Pause + Wait")."\",\""._QXZ("Pause")."\",\""._QXZ("Billable (pause)")."\",\""._QXZ("Not Billable (pause)")."\",\""._QXZ("Tot. Wait")."\",\""._QXZ("Sales")."\",\""._QXZ("S PH")."\",\""._QXZ("Cust Cont")."\",\""._QXZ("CC PH")."\",\""._QXZ("Human Ans")."\",\""._QXZ("HA PH")."\",\""._QXZ("Answered")."\",\""._QXZ("HA Conv.")."\",\""._QXZ("CC Conv.")."\",\""._QXZ("Goal Ftrs")."\",\""._QXZ("Ftrs")."\",\""._QXZ("Avg")."\"\n";
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$grand_total_idle_time=$grand_total_pause_time+$grand_total_wait_time;
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$grand_sph=sprintf("%.1f", $grand_total_sales/($grand_total_duration/3600));
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$grand_haph=sprintf("%.1f", $grand_total_human_answered/($grand_total_duration/3600));
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$grand_ccph=sprintf("%.1f", $grand_total_contacts/($grand_total_duration/3600));
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$grand_ha_conv=sprintf("%.1f", 100*($grand_total_sales/$grand_total_human_answered));
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$grand_cc_conv=sprintf("%.1f", 100*($grand_total_sales/$grand_total_contacts));
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$grand_avg_talk_time=round($grand_total_talk_time/$grand_total_calls);
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$grand_sph=sprintf("%.1f", MathZDC($grand_total_sales, ($grand_total_duration/3600)));
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$grand_haph=sprintf("%.1f", MathZDC($grand_total_human_answered, ($grand_total_duration/3600)));
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$grand_ccph=sprintf("%.1f", MathZDC($grand_total_contacts, ($grand_total_duration/3600)));
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$grand_ha_conv=sprintf("%.1f", 100*MathZDC($grand_total_sales, $grand_total_human_answered));
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$grand_cc_conv=sprintf("%.1f", 100*MathZDC($grand_total_sales, $grand_total_contacts));
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$grand_avg_talk_time=round(MathZDC($grand_total_talk_time, $grand_total_calls));
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$grand_total_talk_His=sprintf('%02d', floor($grand_total_talk_time/3600)).gmdate(":i:s", $grand_total_talk_time);
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$grand_total_wait_His=sprintf('%02d', floor($grand_total_wait_time/3600)).gmdate(":i:s", $grand_total_wait_time);
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@@ -6,6 +6,7 @@
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# CHANGELOG:
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# 220825-1608 - First build
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# 240709-2151 - Added input variable filtering
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# 240801-1130 - Code updates for PHP8 compatibility
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#
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$PHP_AUTH_USER=$_SERVER['PHP_AUTH_USER'];
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@@ -57,16 +58,16 @@ if ($non_latin < 1)
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$function = preg_replace('/[^\-_0-9a-zA-Z]/','',$function);
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$custom_report_vars = preg_replace('/[^-\/\|\_\#\*\,\.\_\[\]0-9a-zA-Z]/','',$custom_report_vars);
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$custom_report_name = preg_replace('/[^\-_0-9a-zA-Z]/','',$custom_report_name);
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$PHP_AUTH_USER = preg_replace('/[^-_0-9a-zA-Z]/', '', $PHP_AUTH_USER);
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$PHP_AUTH_PW = preg_replace('/[^-_0-9a-zA-Z]/', '', $PHP_AUTH_PW);
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$PHP_AUTH_USER = preg_replace('/[^-_0-9a-zA-Z]/', '', $PHP_AUTH_USER);
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$PHP_AUTH_PW = preg_replace('/[^-_0-9a-zA-Z]/', '', $PHP_AUTH_PW);
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}
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else
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{
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$function = preg_replace('/[^-_0-9\p{L}/u','',$function);
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$custom_report_vars = preg_replace('/[^-\/\|\_\#\*\,\.\_\[\]0-9\p{L}]/u','',$custom_report_vars);
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$custom_report_name = preg_replace('/[^-_0-9\p{L}/u','',$custom_report_name);
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$PHP_AUTH_USER = preg_replace('/[^-_0-9\p{L}]/u', '', $PHP_AUTH_USER);
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$PHP_AUTH_PW = preg_replace('/[^-_0-9\p{L}]/u', '', $PHP_AUTH_PW);
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$PHP_AUTH_USER = preg_replace('/[^-_0-9\p{L}]/u', '', $PHP_AUTH_USER);
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$PHP_AUTH_PW = preg_replace('/[^-_0-9\p{L}]/u', '', $PHP_AUTH_PW);
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}
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@@ -96,7 +97,7 @@ if ($function=="log_custom_report")
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{
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$rpt_log_stmt="insert ignore into verm_custom_report_holder(user, report_name, report_parameters) values('$PHP_AUTH_USER', '$custom_report_name', '$LOGhttp_referer') ON DUPLICATE KEY UPDATE report_name='$custom_report_name', report_parameters='$custom_report_vars'";
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$rpt_log_rslt=mysql_to_mysqli($rpt_log_stmt, $link);
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return mysqli_affected_rows($rpt_log_rslt);
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return mysqli_affected_rows($link);
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}
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@@ -1,11 +1,12 @@
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<?php
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# VERM_ANSWERED_rpt.inc - Vicidial Enhanced Reporting answered call report
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#
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# Copyright (C) 2022 Matt Florell <vicidial@gmail.com>, Joe Johnson <joej@vicidial.com> LICENSE: AGPLv2
|
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# Copyright (C) 2024 Matt Florell <vicidial@gmail.com>, Joe Johnson <joej@vicidial.com> LICENSE: AGPLv2
|
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#
|
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# CHANGELOG:
|
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# 220825-1629 - First build
|
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# 230106-1310 - Added auto download and page flushing for large data output, modification to uniqueid handling to speed up page load
|
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# 240801-1130 - Code updates for PHP8 compatibility
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#
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# DROP, WAITTO, TIMEOT are unanswered statuses, not NANQUE
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@@ -465,7 +466,7 @@ $HTML_output.="</tr>\n";
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$CSV_output["agents_on_queue"]="\""._QXZ("Agents on queue")."\"\n";
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$CSV_output["agents_on_queue"].="\""._QXZ("Agent")."\",\""._QXZ("N. Calls")."\",\"\",\"...\",\""._QXZ("Total call time")."\",\""._QXZ("Average call time")."\"\n";
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$highest_agent_call_count=max($agent_call_counts);
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$highest_agent_call_count=(count($agent_call_counts)>0 ? max($agent_call_counts) : 0);
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$agents_on_queue_graph_labels="[";
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$agents_on_queue_graph_data="[";
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@@ -624,7 +625,7 @@ $disconnection_causes_graph_data="[";
|
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$disconnection_causes_graph_bgcolor="["; # SAME FOR hoverBackgroundColor
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$disconnection_causes_graph_hovborder="[";
|
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$max_term_reason=max($term_reasons);
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$max_term_reason=(count($term_reasons)>0 ? max($term_reasons) : 0);
|
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$x=0;
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foreach ($term_reasons as $reason => $value)
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{
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@@ -689,7 +690,7 @@ while ($xfer_row=mysqli_fetch_row($xfer_rslt))
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}
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# print_r($transferred_counts);
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$max_xfer_count=max($transferred_counts);
|
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$max_xfer_count=(count($transferred_counts)>0 ? max($transferred_counts) : 0);
|
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$x=0;
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foreach ($transferred_counts as $reason => $value)
|
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{
|
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@@ -737,7 +738,7 @@ $answered_calls_by_queue_graph_data="[";
|
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$answered_calls_by_queue_graph_bgcolor="["; # SAME FOR hoverBackgroundColor
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$answered_calls_by_queue_graph_hovborder="[";
|
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|
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$max_queue_count=max($queue_stats);
|
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$max_queue_count=(count($queue_stats)>0 ? max($queue_stats) : 0);
|
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ksort($queue_stats);
|
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$x=0;
|
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foreach ($queue_stats as $queue => $value)
|
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@@ -799,7 +800,7 @@ $answered_calls_by_direction_graph_data="[";
|
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$answered_calls_by_direction_graph_bgcolor="["; # SAME FOR hoverBackgroundColor
|
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$answered_calls_by_direction_graph_hovborder="[";
|
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|
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$max_call_direction=max($call_directions);
|
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$max_call_direction=(count($call_directions)>0 ? max($call_directions) : 0);
|
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ksort($call_directions);
|
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$call_directions["Any calls"]=0;
|
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$x=0;
|
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@@ -900,7 +901,7 @@ $queue_position_graph_data="[";
|
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$queue_position_graph_bgcolor="["; # SAME FOR hoverBackgroundColor
|
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$queue_position_graph_hovborder="[";
|
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|
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$max_queue_count=max($queue_positions);
|
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$max_queue_count=(count($queue_positions)>0 ? max($queue_positions) : 0);
|
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$x=0;
|
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foreach ($queue_positions as $position => $value)
|
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{
|
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@@ -1015,7 +1016,7 @@ if ($ivr_path!="")
|
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if ($ivr_paths["$ivr_path"][3]<$ivr_call_time) {$ivr_paths["$ivr_path"][3]=$ivr_call_time;}
|
||||
}
|
||||
|
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$max_ivr_count=max($ivr_counts);
|
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$max_ivr_count=(count($ivr_counts)>0 ? max($ivr_counts) : 0);
|
||||
if ($max_ivr_count<$untracked_calls) {$max_ivr_count=$untracked_calls;}
|
||||
$untracked_ivr_pct=sprintf("%.1f", MathZDC((100*$untracked_calls), $total_answered_calls));
|
||||
|
||||
@@ -1122,7 +1123,7 @@ while ($did_row=mysqli_fetch_array($did_rslt))
|
||||
$untracked_did_calls--;
|
||||
}
|
||||
}
|
||||
$max_did=max($did_counts);
|
||||
$max_did=(count($did_counts)>0 ? max($did_counts) : 0);
|
||||
if ($max_did<$untracked_did_calls) {$max_did=$untracked_did_calls;}
|
||||
|
||||
$untracked_did_pct=sprintf("%.1f", MathZDC((100*$untracked_did_calls), $total_answered_calls));
|
||||
|
||||
@@ -1,11 +1,12 @@
|
||||
<?php
|
||||
# VERM_DAY_rpt.inc - Vicidial Enhanced Reporting per-day report
|
||||
#
|
||||
# Copyright (C) 2022 Matt Florell <vicidial@gmail.com>, Joe Johnson <joej@vicidial.com> LICENSE: AGPLv2
|
||||
# Copyright (C) 2024 Matt Florell <vicidial@gmail.com>, Joe Johnson <joej@vicidial.com> LICENSE: AGPLv2
|
||||
#
|
||||
# CHANGELOG:
|
||||
# 220825-1624 - First build
|
||||
# 230106-1311 - Added page flushing to show page load progress
|
||||
# 240801-1130 - Code updates for PHP8 compatibility
|
||||
#
|
||||
|
||||
$vicidial_user_log_table="vicidial_user_log";
|
||||
@@ -193,17 +194,18 @@ while ($row=mysqli_fetch_array($rslt))
|
||||
|
||||
### These counts are in here because by definition these SHOULD be answers, but you never know with some morons.
|
||||
### "Real" campaign_id should have been gotten under the direction clause above
|
||||
if (in_array($status, $sale_array["$campaign_id"]) || in_array($status, $sale_array["SYSTEM"]))
|
||||
|
||||
if ((array_key_exists("$campaign_id", $sale_array) && in_array($status, $sale_array["$campaign_id"])) || in_array($status, $sale_array["SYSTEM"]))
|
||||
{
|
||||
$calls_array["$call_date"]["sales"]++;
|
||||
$total_sales++;
|
||||
}
|
||||
if (in_array($status, $human_ans_array["$campaign_id"]) || in_array($status, $human_ans_array["SYSTEM"]))
|
||||
if ((array_key_exists("$campaign_id", $human_ans_array) && in_array($status, $human_ans_array["$campaign_id"])) || in_array($status, $human_ans_array["SYSTEM"]))
|
||||
{
|
||||
$calls_array["$call_date"]["human_answered"]++;
|
||||
$total_human_answered++;
|
||||
}
|
||||
if (in_array($status, $contact_array["$campaign_id"]) || in_array($status, $contact_array["SYSTEM"]))
|
||||
if ((array_key_exists("$campaign_id", $contact_array) && in_array($status, $contact_array["$campaign_id"])) || in_array($status, $contact_array["SYSTEM"]))
|
||||
{
|
||||
$calls_array["$call_date"]["customer_contacts"]++;
|
||||
$total_customer_contacts++;
|
||||
@@ -234,7 +236,7 @@ while ($row=mysqli_fetch_array($rslt))
|
||||
# Queue array
|
||||
$queue_array["$call_date"]["total_calls"]++;
|
||||
$queue_array["$call_date"]["total_queue"]+=$queue_position;
|
||||
$queue_array["$call_date"]["avg_position"]=($queue_array["$call_date"]["total_queue"]/$queue_array["$call_date"]["total_calls"]);
|
||||
$queue_array["$call_date"]["avg_position"]=MathZDC($queue_array["$call_date"]["total_queue"], $queue_array["$call_date"]["total_calls"]);
|
||||
# Min/max queue
|
||||
if (!$queue_array["$call_date"]["min_queue_position"] || $queue_position<$queue_array["$call_date"]["min_queue_position"])
|
||||
{
|
||||
@@ -281,7 +283,7 @@ foreach ($answered_calls_array as $call_date_key => $call_date_data)
|
||||
$total_date_calls_answered=($answered_calls_array["$call_date_key"]["inbound"]+$answered_calls_array["$call_date_key"]["outbound"]);
|
||||
$total_date_calls_unanswered=($unanswered_calls_array["$call_date_key"]["inbound"]+$unanswered_calls_array["$call_date_key"]["outbound"]);
|
||||
|
||||
$avg_call_length=round($answered_calls_array["$call_date_key"]["total_length"]/$total_date_calls_answered);
|
||||
$avg_call_length=round(MathZDC($answered_calls_array["$call_date_key"]["total_length"], $total_date_calls_answered));
|
||||
$avg_call_length_fmt=($avg_call_length>=3600 ? floor($avg_call_length/3600).":" : "").gmdate("i:s", $avg_call_length);
|
||||
|
||||
$min_call_length_fmt=($answered_calls_array["$call_date_key"]["min_call_length"]>=3600 ? floor($answered_calls_array["$call_date_key"]["min_call_length"]/3600).":" : "").gmdate("i:s", $answered_calls_array["$call_date_key"]["min_call_length"]);
|
||||
@@ -290,15 +292,15 @@ foreach ($answered_calls_array as $call_date_key => $call_date_data)
|
||||
$HTML_output.="<tr>";
|
||||
$HTML_output.="<td>".$call_date_key."</td>";
|
||||
$HTML_output.="<td>".$total_date_calls_answered."</td>";
|
||||
$HTML_output.="<td>".sprintf("%.1f", ((100*$total_date_calls_answered)/$total_answered_calls))." %</td>";
|
||||
$HTML_output.="<td width='200'><img src='images/shade-histo.gif' height='10' width='".((100*$total_date_calls_answered)/$total_answered_calls)."%'></td>";
|
||||
$HTML_output.="<td>".sprintf("%.1f", (MathZDC((100*$total_date_calls_answered), $total_answered_calls)))." %</td>";
|
||||
$HTML_output.="<td width='200'><img src='images/shade-histo.gif' height='10' width='".(MathZDC((100*$total_date_calls_answered), $total_answered_calls))."%'></td>";
|
||||
$HTML_output.="<td>".$avg_call_length_fmt."</td>";
|
||||
$HTML_output.="<td>".$min_call_length_fmt."</td>";
|
||||
$HTML_output.="<td>".$max_call_length_fmt."</td>";
|
||||
$HTML_output.="<td width='200'><img src='images/shade-histo.gif' height='10' width='".((100*$avg_call_length)/$max_avg_call_length)."%'></td>";
|
||||
$HTML_output.="<td width='200'><img src='images/shade-histo.gif' height='10' width='".(MathZDC((100*$avg_call_length), $max_avg_call_length))."%'></td>";
|
||||
$HTML_output.="</tr>";
|
||||
|
||||
$CSV_output["answered_call_distribution"].="\"".$call_date_key."\",\"".$total_date_calls_answered."\",\"".sprintf("%.1f", ((100*$total_date_calls_answered)/$total_answered_calls))." %\",\"\",\"".$avg_call_length_fmt."\",\"".$min_call_length_fmt."\",\"".$max_call_length_fmt."\",\"\"\n";
|
||||
$CSV_output["answered_call_distribution"].="\"".$call_date_key."\",\"".$total_date_calls_answered."\",\"".sprintf("%.1f", (MathZDC((100*$total_date_calls_answered), $total_answered_calls)))." %\",\"\",\"".$avg_call_length_fmt."\",\"".$min_call_length_fmt."\",\"".$max_call_length_fmt."\",\"\"\n";
|
||||
}
|
||||
$HTML_output.="<tr class='export_row'>";
|
||||
# $HTML_output.="<td colspan='8' class='export_row_cell'>"._QXZ("Export as")."...<a href=\"".$PHP_SELF."?download_rpt=answered_call_distribution\" title=\"Export as a CSV file\" class=\"uk-icon\">CSV</a></td>";
|
||||
@@ -344,7 +346,7 @@ foreach ($answered_calls_array as $call_date_key => $call_date_data)
|
||||
$total_date_calls_answered=($answered_calls_array["$call_date_key"]["inbound"]+$answered_calls_array["$call_date_key"]["outbound"]);
|
||||
$total_date_calls_unanswered=($unanswered_calls_array["$call_date_key"]["inbound"]+$unanswered_calls_array["$call_date_key"]["outbound"]);
|
||||
|
||||
$avg_wait_time=round($answered_calls_array["$call_date_key"]["total_wait"]/$total_date_calls_answered);
|
||||
$avg_wait_time=round(MathZDC($answered_calls_array["$call_date_key"]["total_wait"], $total_date_calls_answered));
|
||||
$avg_wait_time_fmt=($avg_wait_time>=3600 ? floor($avg_wait_time/3600).":" : "").gmdate("i:s", $avg_wait_time);
|
||||
|
||||
$min_wait_time_fmt=($answered_calls_array["$call_date_key"]["min_wait_time"]>=3600 ? floor($answered_calls_array["$call_date_key"]["min_wait_time"]/3600).":" : "").gmdate("i:s", $answered_calls_array["$call_date_key"]["min_wait_time"]);
|
||||
@@ -353,15 +355,15 @@ foreach ($answered_calls_array as $call_date_key => $call_date_data)
|
||||
$HTML_output.="<tr>";
|
||||
$HTML_output.="<td>".$call_date_key."</td>";
|
||||
$HTML_output.="<td>".$total_date_calls_answered."</td>";
|
||||
$HTML_output.="<td>".sprintf("%.1f", ((100*$total_date_calls_answered)/$total_answered_calls))." %</td>";
|
||||
$HTML_output.="<td width='200'><img src='images/shade-histo.gif' height='10' width='".((100*$total_date_calls_answered)/$total_answered_calls)."%'></td>";
|
||||
$HTML_output.="<td>".sprintf("%.1f", (MathZDC((100*$total_date_calls_answered), $total_answered_calls)))." %</td>";
|
||||
$HTML_output.="<td width='200'><img src='images/shade-histo.gif' height='10' width='".(MathZDC((100*$total_date_calls_answered), $total_answered_calls))."%'></td>";
|
||||
$HTML_output.="<td>".$avg_wait_time_fmt."</td>";
|
||||
$HTML_output.="<td>".$min_wait_time_fmt."</td>";
|
||||
$HTML_output.="<td>".$max_wait_time_fmt."</td>";
|
||||
$HTML_output.="<td width='200'><img src='images/shade-histo.gif' height='10' width='".((100*$avg_wait_time)/$max_avg_wait_time)."%'></td>";
|
||||
$HTML_output.="<td width='200'><img src='images/shade-histo.gif' height='10' width='".(MathZDC((100*$avg_wait_time), $max_avg_wait_time))."%'></td>";
|
||||
$HTML_output.="</tr>";
|
||||
|
||||
$CSV_output["answered_call_wait_time"].="\"".$call_date_key."\",\"".$total_date_calls_answered."\",\"".sprintf("%.1f", ((100*$total_date_calls_answered)/$total_answered_calls))." %\",\"\",\"".$avg_wait_time_fmt."\",\"".$min_wait_time_fmt."\",\"".$max_wait_time_fmt."\",\"\"\n";
|
||||
$CSV_output["answered_call_wait_time"].="\"".$call_date_key."\",\"".$total_date_calls_answered."\",\"".sprintf("%.1f", (MathZDC((100*$total_date_calls_answered), $total_answered_calls)))." %\",\"\",\"".$avg_wait_time_fmt."\",\"".$min_wait_time_fmt."\",\"".$max_wait_time_fmt."\",\"\"\n";
|
||||
}
|
||||
$HTML_output.="<tr class='export_row'>";
|
||||
# $HTML_output.="<td colspan='8' class='export_row_cell'>"._QXZ("Export as")."...<a href=\"".$PHP_SELF."?download_rpt=answered_call_wait_time\" title=\"Export as a CSV file\" class=\"uk-icon\">CSV</a></td>";
|
||||
@@ -397,7 +399,7 @@ $CSV_output["unanswered_call_wait_time"]="\""._QXZ("Day")."\",\""._QXZ("Num")."\
|
||||
$max_avg_wait_time=0;
|
||||
foreach ($calls_array as $call_date_key => $call_date_data)
|
||||
{
|
||||
$avg_wait_time=round($unanswered_calls_array["$call_date_key"]["total_wait"]/($unanswered_calls_array["$call_date_key"]["inbound"]+$unanswered_calls_array["$call_date_key"]["outbound"]));
|
||||
$avg_wait_time=round(MathZDC($unanswered_calls_array["$call_date_key"]["total_wait"], ($unanswered_calls_array["$call_date_key"]["inbound"]+$unanswered_calls_array["$call_date_key"]["outbound"])));
|
||||
# print $unanswered_calls_array["$call_date_key"]["total_wait"]."/".($unanswered_calls_array["$call_date_key"]["inbound"]+$unanswered_calls_array["$call_date_key"]["outbound"])."\n";
|
||||
$unanswered_calls_array["$call_date_key"]["avg_wait_time"]=$avg_wait_time+0;
|
||||
if ($max_avg_wait_time<$avg_wait_time) {$max_avg_wait_time=$avg_wait_time;}
|
||||
@@ -409,7 +411,7 @@ foreach ($unanswered_calls_array as $call_date_key => $call_date_data)
|
||||
$total_date_calls_answered=($unanswered_calls_array["$call_date_key"]["inbound"]+$unanswered_calls_array["$call_date_key"]["outbound"]);
|
||||
$total_date_calls_unanswered=($unanswered_calls_array["$call_date_key"]["inbound"]+$unanswered_calls_array["$call_date_key"]["outbound"]);
|
||||
|
||||
$avg_wait_time=round($unanswered_calls_array["$call_date_key"]["total_wait"]/$total_date_calls_unanswered);
|
||||
$avg_wait_time=round(MathZDC($unanswered_calls_array["$call_date_key"]["total_wait"], $total_date_calls_unanswered));
|
||||
$avg_wait_time_fmt=($avg_wait_time>=3600 ? floor($avg_wait_time/3600).":" : "").gmdate("i:s", $avg_wait_time);
|
||||
|
||||
$min_wait_time_fmt=($unanswered_calls_array["$call_date_key"]["min_wait_time"]>=3600 ? floor($unanswered_calls_array["$call_date_key"]["min_wait_time"]/3600).":" : "").gmdate("i:s", $unanswered_calls_array["$call_date_key"]["min_wait_time"]);
|
||||
@@ -418,15 +420,15 @@ foreach ($unanswered_calls_array as $call_date_key => $call_date_data)
|
||||
$HTML_output.="<tr>";
|
||||
$HTML_output.="<td>".$call_date_key."</td>";
|
||||
$HTML_output.="<td>".$total_date_calls_unanswered."</td>";
|
||||
$HTML_output.="<td>".sprintf("%.1f", ((100*$total_date_calls_unanswered)/$total_unanswered_calls))." %</td>";
|
||||
$HTML_output.="<td width='200'><img src='images/shade-histo.gif' height='10' width='".((100*$total_date_calls_unanswered)/$total_unanswered_calls)."%'></td>";
|
||||
$HTML_output.="<td>".sprintf("%.1f", (MathZDC((100*$total_date_calls_unanswered), $total_unanswered_calls)))." %</td>";
|
||||
$HTML_output.="<td width='200'><img src='images/shade-histo.gif' height='10' width='".(MathZDC((100*$total_date_calls_unanswered), $total_unanswered_calls))."%'></td>";
|
||||
$HTML_output.="<td>".$avg_wait_time_fmt."</td>";
|
||||
$HTML_output.="<td>".$min_wait_time_fmt."</td>";
|
||||
$HTML_output.="<td>".$max_wait_time_fmt."</td>";
|
||||
$HTML_output.="<td width='200'><img src='images/shade-histo.gif' height='10' width='".((100*$avg_wait_time)/$max_avg_wait_time)."%'></td>";
|
||||
$HTML_output.="<td width='200'><img src='images/shade-histo.gif' height='10' width='".(MathZDC((100*$avg_wait_time), $max_avg_wait_time))."%'></td>";
|
||||
$HTML_output.="</tr>";
|
||||
|
||||
$CSV_output["unanswered_call_wait_time"].="\"".$call_date_key."\",\"".$total_date_calls_unanswered."\",\"".sprintf("%.1f", ((100*$total_date_calls_unanswered)/$total_unanswered_calls))." %\",\"\",\"".$avg_wait_time_fmt."\",\"".$min_wait_time_fmt."\",\"".$max_wait_time_fmt."\",\"\"\n";
|
||||
$CSV_output["unanswered_call_wait_time"].="\"".$call_date_key."\",\"".$total_date_calls_unanswered."\",\"".sprintf("%.1f", (MathZDC((100*$total_date_calls_unanswered), $total_unanswered_calls)))." %\",\"\",\"".$avg_wait_time_fmt."\",\"".$min_wait_time_fmt."\",\"".$max_wait_time_fmt."\",\"\"\n";
|
||||
|
||||
}
|
||||
$HTML_output.="<tr class='export_row'>";
|
||||
@@ -461,25 +463,25 @@ $HTML_output.="</tr>\n";
|
||||
$CSV_output["sales_per_day"]="\""._QXZ("Day")."\",\""._QXZ("Human ans. conv")."\",\""._QXZ("Customer cont. conv")."\",\""._QXZ("Sales")."\",\"\",\"\",\""._QXZ("Human answers")."\",\""._QXZ("Customer contacts")."\",\"\",\"\"\n";
|
||||
|
||||
#print_r($calls_array);
|
||||
$max_day_sales=max(array_column($calls_array, 'sales'));
|
||||
$max_day_customer_contacts=max(array_column($calls_array, 'customer_contacts'));
|
||||
$max_day_sales=(count(array_column($calls_array, 'sales'))>0 ? max(array_column($calls_array, 'sales')) : 0);
|
||||
$max_day_customer_contacts=(count(array_column($calls_array, 'customer_contacts'))>0 ? max(array_column($calls_array, 'customer_contacts')) : 0);
|
||||
#print "<BR>$max_day_sales<BR>\n";
|
||||
foreach ($calls_array as $call_date_key => $data)
|
||||
{
|
||||
$HTML_output.="<tr>";
|
||||
$HTML_output.="<td>$call_date_key</td>";
|
||||
$HTML_output.="<td>".sprintf("%.1f", ((100*$data["sales"])/$data["human_answered"]))." %</td>";
|
||||
$HTML_output.="<td>".sprintf("%.1f", ((100*$data["sales"])/$data["customer_contacts"]))." %</td>";
|
||||
$HTML_output.="<td>".sprintf("%.1f", (MathZDC((100*$data["sales"]), $data["human_answered"])))." %</td>";
|
||||
$HTML_output.="<td>".sprintf("%.1f", (MathZDC((100*$data["sales"]), $data["customer_contacts"])))." %</td>";
|
||||
$HTML_output.="<td>".($data["sales"]+0)."</td>";
|
||||
$HTML_output.="<td>".sprintf("%.1f", ((100*$data["sales"])/$total_sales))." %</td>";
|
||||
$HTML_output.="<td width='200'><img src='images/shade-histo.gif' height='10' width='".((100*$data["sales"])/$max_day_sales)."%'></td>";
|
||||
$HTML_output.="<td>".sprintf("%.1f", (MathZDC((100*$data["sales"]), $total_sales)))." %</td>";
|
||||
$HTML_output.="<td width='200'><img src='images/shade-histo.gif' height='10' width='".(MathZDC((100*$data["sales"]), $max_day_sales))."%'></td>";
|
||||
$HTML_output.="<td>".$data["human_answered"]."</td>";
|
||||
$HTML_output.="<td>".$data["customer_contacts"]."</td>";
|
||||
$HTML_output.="<td>".sprintf("%.1f", ((100*$data["customer_contacts"])/$total_customer_contacts))." %</td>";
|
||||
$HTML_output.="<td width='200'><img src='images/shade-histo.gif' height='10' width='".((100*$data["customer_contacts"])/$max_day_customer_contacts)."%'></td>";
|
||||
$HTML_output.="<td>".sprintf("%.1f", (MathZDC((100*$data["customer_contacts"]), $total_customer_contacts)))." %</td>";
|
||||
$HTML_output.="<td width='200'><img src='images/shade-histo.gif' height='10' width='".(MathZDC((100*$data["customer_contacts"]), $max_day_customer_contacts))."%'></td>";
|
||||
$HTML_output.="</tr>\n";
|
||||
|
||||
$CSV_output["sales_per_day"].="\"$call_date_key\",\"".sprintf("%.1f", ((100*$data["sales"])/$data["human_answered"]))." %\",\"".sprintf("%.1f", ((100*$data["sales"])/$data["customer_contacts"]))." %\",\"".($data["sales"]+0)."\",\"".sprintf("%.1f", ((100*$data["sales"])/$total_sales))." %\",\"\",\"".$data["human_answered"]."\",\"".$data["customer_contacts"]."\",\"".sprintf("%.1f", ((100*$data["customer_contacts"])/$total_customer_contacts))." %\",\"\"\n";
|
||||
$CSV_output["sales_per_day"].="\"$call_date_key\",\"".sprintf("%.1f", (MathZDC((100*$data["sales"]), $data["human_answered"])))." %\",\"".sprintf("%.1f", (MathZDC((100*$data["sales"]), $data["customer_contacts"])))." %\",\"".($data["sales"]+0)."\",\"".sprintf("%.1f", (MathZDC((100*$data["sales"]), $total_sales)))." %\",\"\",\"".$data["human_answered"]."\",\"".$data["customer_contacts"]."\",\"".sprintf("%.1f", (MathZDC((100*$data["customer_contacts"]), $total_customer_contacts)))." %\",\"\"\n";
|
||||
}
|
||||
$HTML_output.="<tr class='export_row'>";
|
||||
# $HTML_output.="<td colspan='10' class='export_row_cell'>"._QXZ("Export as")."...<a href=\"".$PHP_SELF."?download_rpt=sales_per_day\" title=\"Export as a CSV file\" class=\"uk-icon\">CSV</a></td>";
|
||||
@@ -509,17 +511,17 @@ $HTML_output.="</tr>\n";
|
||||
### Removed Coverage column before Steps 5/19/22 - not needed
|
||||
$CSV_output["queue_length_per_day"]="\""._QXZ("Day")."\",\""._QXZ("Avg")."\",\"...\",\""._QXZ("Min")."\",\""._QXZ("Max")."\",\"...\",\""._QXZ("Average Sum of Queue Positions Per Hour")."\"\n";
|
||||
|
||||
$max_call_position=max(array_column($queue_array, 'max_queue_position'));
|
||||
$max_avg_position=max(array_column($queue_array, 'avg_position'));
|
||||
$max_call_position=(count(array_column($queue_array, 'max_queue_position'))>0 ? max(array_column($queue_array, 'max_queue_position')) : 0);
|
||||
$max_avg_position=(count(array_column($queue_array, 'avg_position'))>0 ? max(array_column($queue_array, 'avg_position')) : 0);
|
||||
foreach ($queue_array as $call_date_key => $data)
|
||||
{
|
||||
$HTML_output.="<tr>";
|
||||
$HTML_output.="<td>$call_date_key</td>";
|
||||
$HTML_output.="<td>".sprintf("%.1f", $queue_array["$call_date"]["avg_position"])."</td>";
|
||||
$HTML_output.="<td width='200'><img src='images/shade-histo.gif' height='10' width='".((100*$queue_array["$call_date_key"]["avg_position"])/$max_avg_position)."%'></td>";
|
||||
$HTML_output.="<td width='200'><img src='images/shade-histo.gif' height='10' width='".(MathZDC((100*$queue_array["$call_date_key"]["avg_position"]), $max_avg_position))."%'></td>";
|
||||
$HTML_output.="<td>".$queue_array["$call_date_key"]["min_queue_position"]."</td>";
|
||||
$HTML_output.="<td>".$queue_array["$call_date_key"]["max_queue_position"]."</td>";
|
||||
$HTML_output.="<td width='200'><img src='images/shade-histo.gif' height='10' width='".((100*$queue_array["$call_date_key"]["max_queue_position"])/$max_call_position)."%'></td>";
|
||||
$HTML_output.="<td width='200'><img src='images/shade-histo.gif' height='10' width='".(MathZDC((100*$queue_array["$call_date_key"]["max_queue_position"]), $max_call_position))."%'></td>";
|
||||
### $HTML_output.="<td>100% **</td>";
|
||||
$HTML_output.="<td>".sprintf("%.1f", $queue_array["$call_date_key"]["total_queue"]/24)."</td>"; # Always seems to be 24 hours for the date - even when I ran starting at 8am.
|
||||
$HTML_output.="</tr>\n";
|
||||
@@ -554,13 +556,13 @@ foreach ($user_array as $call_date_key => $users_that_day)
|
||||
$HTML_output.="<tr>";
|
||||
$HTML_output.="<td>$call_date_key</td>";
|
||||
$HTML_output.="<td>".count($users_that_day)."</td>";
|
||||
$HTML_output.="<td>".sprintf("%.1f", (100*count($users_that_day)/$total_distinct_users_per_date))." %</td>";
|
||||
$HTML_output.="<td width='200'><img src='images/shade-histo.gif' height='10' width='".sprintf("%.1f", (100*count($users_that_day)/$total_distinct_users_per_date))."%'></td>";
|
||||
$HTML_output.="<td>".sprintf("%.1f", (MathZDC(100*count($users_that_day), $total_distinct_users_per_date)))." %</td>";
|
||||
$HTML_output.="<td width='200'><img src='images/shade-histo.gif' height='10' width='".sprintf("%.1f", (MathZDC(100*count($users_that_day), $total_distinct_users_per_date)))."%'></td>";
|
||||
$HTML_output.="</tr>\n";
|
||||
|
||||
if (!$download_rpt) {echo $HTML_output; ob_flush(); flush(); $HTML_output="";}
|
||||
|
||||
$CSV_output["schedule_adherence_per_day"].="\"$call_date_key\",\"".count($users_that_day)."\",\"".sprintf("%.1f", (100*count($users_that_day)/$total_distinct_users_per_date))." %\",\"\"\n";
|
||||
$CSV_output["schedule_adherence_per_day"].="\"$call_date_key\",\"".count($users_that_day)."\",\"".sprintf("%.1f", (MathZDC(100*count($users_that_day), $total_distinct_users_per_date)))." %\",\"\"\n";
|
||||
|
||||
# print "agents for $call_date_key: ".count($users_that_day)."\n";
|
||||
|
||||
@@ -618,6 +620,7 @@ $HTML_output.="</tr>\n";
|
||||
|
||||
$CSV_output["inclusive_sla_per_day"].="\n";
|
||||
|
||||
$svc_lvl_row=array();
|
||||
foreach ($calls_array as $call_date_key => $data)
|
||||
{
|
||||
$svc_lvl_stmt="select $SLA_query from vicidial_closer_log where call_date>='".$call_date_key." $start_time' and call_date<='".$call_date_key." $end_time' $and_vicidial_closer_log_SQL and (user!='VDCL')"; # and campaign_id in ($ingroup_str) and user in ('VDCL', $user_str)
|
||||
@@ -640,8 +643,8 @@ foreach ($calls_array as $call_date_key => $data)
|
||||
for ($f=0; $f<count($svc_lvl_row); $f++)
|
||||
{
|
||||
$svc_lvl_row[$f]+=$answered_calls_array["$call_date_key"]["outbound"];
|
||||
$HTML_output.="<td align='right'>".sprintf("%.1f", ((100*$svc_lvl_row[$f])/$answered_calls))." %</td>";
|
||||
$CSV_output["inclusive_sla_per_day"].=",\"".sprintf("%.1f", ((100*$svc_lvl_row[$f])/$answered_calls))." %\"";
|
||||
$HTML_output.="<td align='right'>".sprintf("%.1f", (MathZDC((100*$svc_lvl_row[$f]), $answered_calls)))." %</td>";
|
||||
$CSV_output["inclusive_sla_per_day"].=",\"".sprintf("%.1f", (MathZDC((100*$svc_lvl_row[$f]), $answered_calls)))." %\"";
|
||||
}
|
||||
$HTML_output.="</tr>\n";
|
||||
|
||||
|
||||
@@ -1,10 +1,11 @@
|
||||
<?php
|
||||
# VERM_DOW_rpt.inc - Vicidial Enhanced Reporting per-day-of-week report
|
||||
#
|
||||
# Copyright (C) 2022 Matt Florell <vicidial@gmail.com>, Joe Johnson <joej@vicidial.com> LICENSE: AGPLv2
|
||||
# Copyright (C) 2024 Matt Florell <vicidial@gmail.com>, Joe Johnson <joej@vicidial.com> LICENSE: AGPLv2
|
||||
#
|
||||
# CHANGELOG:
|
||||
# 220825-1623 - First build
|
||||
# 240801-1130 - Code updates for PHP8 compatibility
|
||||
#
|
||||
|
||||
# NANQUE, not an unanswered call?
|
||||
@@ -114,7 +115,7 @@ for ($q=0; $q<=6; $q++)
|
||||
$user_array["$key"]=array();
|
||||
}
|
||||
|
||||
$stmt="select dayname(call_date) as cdate, dayofweek(call_date) as day_no, campaign_id, status, user, length_in_sec as call_length, uniqueid, '0' as wait_sec, 'O' as direction, '1' as queue_position, lead_id from vicidial_log $vicidial_log_SQL $and_NANQUE_clause $exc_addtl_statuses UNION ALL select dayname(call_date) as cdate, dayofweek(call_date) as day_no, campaign_id, status, user, if(comments='EMAIL', length_in_sec, length_in_sec-queue_seconds) as call_length, uniqueid, queue_seconds as wait_sec, 'I' as direction, queue_position, lead_id from vicidial_closer_log $vicidial_closer_log_SQL $and_NANQUE_clause $exc_addtl_statuses order by day_no";
|
||||
$stmt="select dayname(call_date) as cdate, dayofweek(call_date) as day_no, campaign_id, status, user, length_in_sec as call_length, uniqueid, '0' as wait_sec, 'O' as direction, '1' as queue_position, lead_id from vicidial_log $vicidial_log_SQL $and_NANQUE_clause $exc_addtl_statuses UNION ALL select dayname(call_date) as cdate, dayofweek(call_date) as day_no, campaign_id, status, user, if(comments='EMAIL', length_in_sec, length_in_sec-queue_seconds) as call_length, uniqueid, if(comments='EMAIL', '0', queue_seconds) as wait_sec, 'I' as direction, queue_position, lead_id from vicidial_closer_log $vicidial_closer_log_SQL $and_NANQUE_clause $exc_addtl_statuses order by day_no";
|
||||
if ($DB) {$HTML_output.="<B>$stmt</B>";}
|
||||
# print $stmt."\n";
|
||||
$rslt=mysql_to_mysqli($stmt, $link);
|
||||
@@ -233,17 +234,17 @@ while ($row=mysqli_fetch_array($rslt))
|
||||
|
||||
### These counts are in here because by definition these SHOULD be answers, but you never know with some morons.
|
||||
### "Real" campaign_id should have been gotten under the direction clause above
|
||||
if (in_array($status, $sale_array["$campaign_id"]) || in_array($status, $sale_array["SYSTEM"]))
|
||||
if ((array_key_exists("$campaign_id", $sale_array) && in_array($status, $sale_array["$campaign_id"])) || in_array($status, $sale_array["SYSTEM"]))
|
||||
{
|
||||
$calls_array["$call_date"]["sales"]++;
|
||||
$total_sales++;
|
||||
}
|
||||
if (in_array($status, $human_ans_array["$campaign_id"]) || in_array($status, $human_ans_array["SYSTEM"]))
|
||||
if ((array_key_exists("$campaign_id", $human_ans_array) && in_array($status, $human_ans_array["$campaign_id"])) || in_array($status, $human_ans_array["SYSTEM"]))
|
||||
{
|
||||
$calls_array["$call_date"]["human_answered"]++;
|
||||
$total_human_answered++;
|
||||
}
|
||||
if (in_array($status, $contact_array["$campaign_id"]) || in_array($status, $contact_array["SYSTEM"]))
|
||||
if ((array_key_exists("$campaign_id", $contact_array) && in_array($status, $contact_array["$campaign_id"])) || in_array($status, $contact_array["SYSTEM"]))
|
||||
{
|
||||
$calls_array["$call_date"]["customer_contacts"]++;
|
||||
$total_customer_contacts++;
|
||||
@@ -274,7 +275,7 @@ while ($row=mysqli_fetch_array($rslt))
|
||||
# Queue array
|
||||
$queue_array["$call_date"]["total_calls"]++;
|
||||
$queue_array["$call_date"]["total_queue"]+=$queue_position;
|
||||
$queue_array["$call_date"]["avg_position"]=($queue_array["$call_date"]["total_queue"]/$queue_array["$call_date"]["total_calls"]);
|
||||
$queue_array["$call_date"]["avg_position"]=(MathZDC($queue_array["$call_date"]["total_queue"], $queue_array["$call_date"]["total_calls"]));
|
||||
# Min/max queue
|
||||
if (!$queue_array["$call_date"]["min_queue_position"] || $queue_position<$queue_array["$call_date"]["min_queue_position"])
|
||||
{
|
||||
@@ -332,21 +333,23 @@ foreach ($answered_calls_array as $call_date_key => $call_date_data)
|
||||
$avg_call_length=round(MathZDC($answered_calls_array["$call_date_key"]["total_length"], $total_date_calls_answered));
|
||||
$avg_call_length_fmt=($avg_call_length>=3600 ? floor($avg_call_length/3600).":" : "").gmdate("i:s", $avg_call_length);
|
||||
|
||||
$answered_calls_array["$call_date_key"]["min_call_length"]+=0;
|
||||
$answered_calls_array["$call_date_key"]["max_call_length"]+=0;
|
||||
$min_call_length_fmt=($answered_calls_array["$call_date_key"]["min_call_length"]>=3600 ? floor($answered_calls_array["$call_date_key"]["min_call_length"]/3600).":" : "").gmdate("i:s", $answered_calls_array["$call_date_key"]["min_call_length"]);
|
||||
$max_call_length_fmt=($answered_calls_array["$call_date_key"]["max_call_length"]>=3600 ? floor($answered_calls_array["$call_date_key"]["max_call_length"]/3600).":" : "").gmdate("i:s", $answered_calls_array["$call_date_key"]["max_call_length"]);
|
||||
|
||||
$HTML_output.="<tr>";
|
||||
$HTML_output.="<td>".$call_date_key."</td>";
|
||||
$HTML_output.="<td>".$total_date_calls_answered."</td>";
|
||||
$HTML_output.="<td>".sprintf("%.1f", ((100*$total_date_calls_answered)/$total_answered_calls))." %</td>";
|
||||
$HTML_output.="<td width='200'><img src='images/shade-histo.gif' height='10' width='".((100*$total_date_calls_answered)/$total_answered_calls)."%'></td>";
|
||||
$HTML_output.="<td>".sprintf("%.1f", (MathZDC((100*$total_date_calls_answered), $total_answered_calls)))." %</td>";
|
||||
$HTML_output.="<td width='200'><img src='images/shade-histo.gif' height='10' width='".(MathZDC((100*$total_date_calls_answered), $total_answered_calls))."%'></td>";
|
||||
$HTML_output.="<td>".$avg_call_length_fmt."</td>";
|
||||
$HTML_output.="<td>".$min_call_length_fmt."</td>";
|
||||
$HTML_output.="<td>".$max_call_length_fmt."</td>";
|
||||
$HTML_output.="<td width='200'><img src='images/shade-histo.gif' height='10' width='".((100*$avg_call_length)/$max_avg_call_length)."%'></td>";
|
||||
$HTML_output.="<td width='200'><img src='images/shade-histo.gif' height='10' width='".(MathZDC((100*$avg_call_length), $max_avg_call_length))."%'></td>";
|
||||
$HTML_output.="</tr>";
|
||||
|
||||
$CSV_output["answered_call_distribution"].="\"".$call_date_key."\",\"".$total_date_calls_answered."\",\"".sprintf("%.1f", ((100*$total_date_calls_answered)/$total_answered_calls))." %\",\"\",\"".$avg_call_length_fmt."\",\"".$min_call_length_fmt."\",\"".$max_call_length_fmt."\",\"\"\n";
|
||||
$CSV_output["answered_call_distribution"].="\"".$call_date_key."\",\"".$total_date_calls_answered."\",\"".sprintf("%.1f", (MathZDC((100*$total_date_calls_answered), $total_answered_calls)))." %\",\"\",\"".$avg_call_length_fmt."\",\"".$min_call_length_fmt."\",\"".$max_call_length_fmt."\",\"\"\n";
|
||||
|
||||
$answered_call_distribution_graph_labels.="\"$call_date_key\",";
|
||||
$answered_call_distribution_graph_data1.="\"$total_date_calls_answered\",";
|
||||
@@ -420,21 +423,23 @@ foreach ($answered_calls_array as $call_date_key => $call_date_data)
|
||||
$avg_wait_time=round(MathZDC($answered_calls_array["$call_date_key"]["total_wait"], $total_date_calls_answered));
|
||||
$avg_wait_time_fmt=($avg_wait_time>=3600 ? floor($avg_wait_time/3600).":" : "").gmdate("i:s", $avg_wait_time);
|
||||
|
||||
$answered_calls_array["$call_date_key"]["min_wait_time"]+=0;
|
||||
$answered_calls_array["$call_date_key"]["max_wait_time"]+=0;
|
||||
$min_wait_time_fmt=($answered_calls_array["$call_date_key"]["min_wait_time"]>=3600 ? floor($answered_calls_array["$call_date_key"]["min_wait_time"]/3600).":" : "").gmdate("i:s", $answered_calls_array["$call_date_key"]["min_wait_time"]);
|
||||
$max_wait_time_fmt=($answered_calls_array["$call_date_key"]["max_wait_time"]>=3600 ? floor($answered_calls_array["$call_date_key"]["max_wait_time"]/3600).":" : "").gmdate("i:s", $answered_calls_array["$call_date_key"]["max_wait_time"]);
|
||||
|
||||
$HTML_output.="<tr>";
|
||||
$HTML_output.="<td>".$call_date_key."</td>";
|
||||
$HTML_output.="<td>".$total_date_calls_answered."</td>";
|
||||
$HTML_output.="<td>".sprintf("%.1f", ((100*$total_date_calls_answered)/$total_answered_calls))." %</td>";
|
||||
$HTML_output.="<td width='200'><img src='images/shade-histo.gif' height='10' width='".((100*$total_date_calls_answered)/$total_answered_calls)."%'></td>";
|
||||
$HTML_output.="<td>".sprintf("%.1f", (MathZDC((100*$total_date_calls_answered), $total_answered_calls)))." %</td>";
|
||||
$HTML_output.="<td width='200'><img src='images/shade-histo.gif' height='10' width='".(MathZDC((100*$total_date_calls_answered), $total_answered_calls))."%'></td>";
|
||||
$HTML_output.="<td>".$avg_wait_time_fmt."</td>";
|
||||
$HTML_output.="<td>".$min_wait_time_fmt."</td>";
|
||||
$HTML_output.="<td>".$max_wait_time_fmt."</td>";
|
||||
$HTML_output.="<td width='200'><img src='images/shade-histo.gif' height='10' width='".((100*$avg_wait_time)/$max_avg_wait_time)."%'></td>";
|
||||
$HTML_output.="<td width='200'><img src='images/shade-histo.gif' height='10' width='".(MathZDC((100*$avg_wait_time), $max_avg_wait_time))."%'></td>";
|
||||
$HTML_output.="</tr>";
|
||||
|
||||
$CSV_output["answered_call_wait_time"].="\"".$call_date_key."\",\"".$total_date_calls_answered."\",\"".sprintf("%.1f", ((100*$total_date_calls_answered)/$total_answered_calls))." %\",\"\",\"".$avg_wait_time_fmt."\",\"".$min_wait_time_fmt."\",\"".$max_wait_time_fmt."\",\"\"\n";
|
||||
$CSV_output["answered_call_wait_time"].="\"".$call_date_key."\",\"".$total_date_calls_answered."\",\"".sprintf("%.1f", (MathZDC((100*$total_date_calls_answered), $total_answered_calls)))." %\",\"\",\"".$avg_wait_time_fmt."\",\"".$min_wait_time_fmt."\",\"".$max_wait_time_fmt."\",\"\"\n";
|
||||
|
||||
$answered_call_wait_time_graph_labels.="\"$call_date_key\",";
|
||||
$answered_call_wait_time_graph_data1.="\"$total_date_calls_answered\",";
|
||||
@@ -509,21 +514,23 @@ foreach ($unanswered_calls_array as $call_date_key => $call_date_data)
|
||||
$avg_wait_time=round(MathZDC($unanswered_calls_array["$call_date_key"]["total_wait"], $total_date_calls_unanswered));
|
||||
$avg_wait_time_fmt=($avg_wait_time>=3600 ? floor($avg_wait_time/3600).":" : "").gmdate("i:s", $avg_wait_time);
|
||||
|
||||
$unanswered_calls_array["$call_date_key"]["min_wait_time"]+=0;
|
||||
$unanswered_calls_array["$call_date_key"]["max_wait_time"]+=0;
|
||||
$min_wait_time_fmt=($unanswered_calls_array["$call_date_key"]["min_wait_time"]>=3600 ? floor($unanswered_calls_array["$call_date_key"]["min_wait_time"]/3600).":" : "").gmdate("i:s", $unanswered_calls_array["$call_date_key"]["min_wait_time"]);
|
||||
$max_wait_time_fmt=($unanswered_calls_array["$call_date_key"]["max_wait_time"]>=3600 ? floor($unanswered_calls_array["$call_date_key"]["max_wait_time"]/3600).":" : "").gmdate("i:s", $unanswered_calls_array["$call_date_key"]["max_wait_time"]);
|
||||
|
||||
$HTML_output.="<tr>";
|
||||
$HTML_output.="<td>".$call_date_key."</td>";
|
||||
$HTML_output.="<td>".$total_date_calls_unanswered."</td>";
|
||||
$HTML_output.="<td>".sprintf("%.1f", ((100*$total_date_calls_unanswered)/$total_unanswered_calls))." %</td>";
|
||||
$HTML_output.="<td width='200'><img src='images/shade-histo.gif' height='10' width='".((100*$total_date_calls_unanswered)/$total_unanswered_calls)."%'></td>";
|
||||
$HTML_output.="<td>".sprintf("%.1f", (MathZDC((100*$total_date_calls_unanswered), $total_unanswered_calls)))." %</td>";
|
||||
$HTML_output.="<td width='200'><img src='images/shade-histo.gif' height='10' width='".(MathZDC((100*$total_date_calls_unanswered), $total_unanswered_calls))."%'></td>";
|
||||
$HTML_output.="<td>".$avg_wait_time_fmt."</td>";
|
||||
$HTML_output.="<td>".$min_wait_time_fmt."</td>";
|
||||
$HTML_output.="<td>".$max_wait_time_fmt."</td>";
|
||||
$HTML_output.="<td width='200'><img src='images/shade-histo.gif' height='10' width='".((100*$avg_wait_time)/$max_avg_wait_time)."%'></td>";
|
||||
$HTML_output.="<td width='200'><img src='images/shade-histo.gif' height='10' width='".(MathZDC((100*$avg_wait_time), $max_avg_wait_time))."%'></td>";
|
||||
$HTML_output.="</tr>";
|
||||
|
||||
$CSV_output["unanswered_call_wait_time"].="\"".$call_date_key."\",\"".$total_date_calls_unanswered."\",\"".sprintf("%.1f", ((100*$total_date_calls_unanswered)/$total_unanswered_calls))." %\",\"\",\"".$avg_wait_time_fmt."\",\"".$min_wait_time_fmt."\",\"".$max_wait_time_fmt."\",\"\"\n";
|
||||
$CSV_output["unanswered_call_wait_time"].="\"".$call_date_key."\",\"".$total_date_calls_unanswered."\",\"".sprintf("%.1f", (MathZDC((100*$total_date_calls_unanswered), $total_unanswered_calls)))." %\",\"\",\"".$avg_wait_time_fmt."\",\"".$min_wait_time_fmt."\",\"".$max_wait_time_fmt."\",\"\"\n";
|
||||
|
||||
$unanswered_call_wait_time_graph_labels.="\"$call_date_key\",";
|
||||
$unanswered_call_wait_time_graph_data1.="\"$total_date_calls_unanswered\",";
|
||||
@@ -573,8 +580,8 @@ $HTML_output.="</tr>\n";
|
||||
$CSV_output["sales_per_day"]="\""._QXZ("Day")."\",\""._QXZ("Human ans. conv")."\",\""._QXZ("Customer cont. conv")."\",\""._QXZ("Sales")."\",\"\",\"\",\""._QXZ("Human answers")."\",\""._QXZ("Customer contacts")."\",\"\",\"\"\n";
|
||||
|
||||
#print_r($calls_array);
|
||||
$max_day_sales=max(array_column($calls_array, 'sales'));
|
||||
$max_day_customer_contacts=max(array_column($calls_array, 'customer_contacts'));
|
||||
$max_day_sales=(count(array_column($calls_array, 'sales'))>0 ? max(array_column($calls_array, 'sales')) : 0);
|
||||
$max_day_customer_contacts=(count(array_column($calls_array, 'customer_contacts'))>0 ? max(array_column($calls_array, 'customer_contacts')) : 0);
|
||||
#print "<BR>$max_day_sales<BR>\n";
|
||||
foreach ($calls_array as $call_date_key => $data)
|
||||
{
|
||||
@@ -583,15 +590,15 @@ foreach ($calls_array as $call_date_key => $data)
|
||||
$HTML_output.="<td>".sprintf("%.1f", MathZDC((100*$data["sales"]), $data["human_answered"]))." %</td>";
|
||||
$HTML_output.="<td>".sprintf("%.1f", MathZDC((100*$data["sales"]), $data["customer_contacts"]))." %</td>";
|
||||
$HTML_output.="<td>".($data["sales"]+0)."</td>";
|
||||
$HTML_output.="<td>".sprintf("%.1f", ((100*$data["sales"])/$total_sales))." %</td>";
|
||||
$HTML_output.="<td width='200'><img src='images/shade-histo.gif' height='10' width='".((100*$data["sales"])/$max_day_sales)."%'></td>";
|
||||
$HTML_output.="<td>".sprintf("%.1f", (MathZDC((100*$data["sales"]), $total_sales)))." %</td>";
|
||||
$HTML_output.="<td width='200'><img src='images/shade-histo.gif' height='10' width='".(MathZDC((100*$data["sales"]), $max_day_sales))."%'></td>";
|
||||
$HTML_output.="<td>".$data["human_answered"]."</td>";
|
||||
$HTML_output.="<td>".$data["customer_contacts"]."</td>";
|
||||
$HTML_output.="<td>".sprintf("%.1f", ((100*$data["customer_contacts"])/$total_customer_contacts))." %</td>";
|
||||
$HTML_output.="<td width='200'><img src='images/shade-histo.gif' height='10' width='".((100*$data["customer_contacts"])/$max_day_customer_contacts)."%'></td>";
|
||||
$HTML_output.="<td>".sprintf("%.1f", (MathZDC((100*$data["customer_contacts"]), $total_customer_contacts)))." %</td>";
|
||||
$HTML_output.="<td width='200'><img src='images/shade-histo.gif' height='10' width='".(MathZDC((100*$data["customer_contacts"]), $max_day_customer_contacts))."%'></td>";
|
||||
$HTML_output.="</tr>\n";
|
||||
|
||||
$CSV_output["sales_per_day"].="\"$call_date_key\",\"".sprintf("%.1f", MathZDC((100*$data["sales"]), $data["human_answered"]))." %\",\"".sprintf("%.1f", MathZDC((100*$data["sales"]), $data["customer_contacts"]))." %\",\"".($data["sales"]+0)."\",\"".sprintf("%.1f", MathZDC((100*$data["sales"]), $total_sales))." %\",\"\",\"".$data["human_answered"]."\",\"".$data["customer_contacts"]."\",\"".sprintf("%.1f", ((100*$data["customer_contacts"])/$total_customer_contacts))." %\",\"\"\n";
|
||||
$CSV_output["sales_per_day"].="\"$call_date_key\",\"".sprintf("%.1f", MathZDC((100*$data["sales"]), $data["human_answered"]))." %\",\"".sprintf("%.1f", MathZDC((100*$data["sales"]), $data["customer_contacts"]))." %\",\"".($data["sales"]+0)."\",\"".sprintf("%.1f", MathZDC((100*$data["sales"]), $total_sales))." %\",\"\",\"".$data["human_answered"]."\",\"".$data["customer_contacts"]."\",\"".sprintf("%.1f", (MathZDC((100*$data["customer_contacts"]), $total_customer_contacts)))." %\",\"\"\n";
|
||||
}
|
||||
$HTML_output.="<tr class='export_row'>";
|
||||
# $HTML_output.="<td colspan='10' class='export_row_cell'>"._QXZ("Export as")."...<a href=\"".$PHP_SELF."?download_rpt=sales_per_day\" title=\"Export as a CSV file\" class=\"uk-icon\">CSV</a></td>";
|
||||
@@ -621,17 +628,17 @@ $HTML_output.="</tr>\n";
|
||||
### Removed Coverage column before Steps 5/19/22 - not needed
|
||||
$CSV_output["queue_length_per_day"]="\""._QXZ("Day")."\",\""._QXZ("Avg")."\",\"...\",\""._QXZ("Min")."\",\""._QXZ("Max")."\",\"...\",\""._QXZ("Average Sum of Queue Positions Per Hour")."\"\n";
|
||||
|
||||
$max_call_position=max(array_column($queue_array, 'max_queue_position'));
|
||||
$max_avg_position=max(array_column($queue_array, 'avg_position'));
|
||||
$max_call_position=(count(array_column($queue_array, 'max_queue_position'))>0 ? max(array_column($queue_array, 'max_queue_position')) : 0);
|
||||
$max_avg_position=(count(array_column($queue_array, 'avg_position'))>0 ? max(array_column($queue_array, 'avg_position')) : 0);
|
||||
foreach ($queue_array as $call_date_key => $data)
|
||||
{
|
||||
$HTML_output.="<tr>";
|
||||
$HTML_output.="<td>$call_date_key</td>";
|
||||
$HTML_output.="<td>".sprintf("%.1f", $queue_array["$call_date_key"]["avg_position"])."</td>";
|
||||
$HTML_output.="<td width='200'><img src='images/shade-histo.gif' height='10' width='".((100*$queue_array["$call_date_key"]["avg_position"])/$max_avg_position)."%'></td>";
|
||||
$HTML_output.="<td width='200'><img src='images/shade-histo.gif' height='10' width='".(MathZDC((100*$queue_array["$call_date_key"]["avg_position"]), $max_avg_position))."%'></td>";
|
||||
$HTML_output.="<td>".$queue_array["$call_date_key"]["min_queue_position"]."</td>";
|
||||
$HTML_output.="<td>".$queue_array["$call_date_key"]["max_queue_position"]."</td>";
|
||||
$HTML_output.="<td width='200'><img src='images/shade-histo.gif' height='10' width='".((100*$queue_array["$call_date_key"]["max_queue_position"])/$max_call_position)."%'></td>";
|
||||
$HTML_output.="<td width='200'><img src='images/shade-histo.gif' height='10' width='".(MathZDC((100*$queue_array["$call_date_key"]["max_queue_position"]), $max_call_position))."%'></td>";
|
||||
### $HTML_output.="<td>100% **</td>";
|
||||
$HTML_output.="<td>".sprintf("%.1f", $queue_array["$call_date_key"]["total_queue"]/24)."</td>"; # Always seems to be 24 hours for the date - even when I ran starting at 8am.
|
||||
$HTML_output.="</tr>\n";
|
||||
@@ -666,13 +673,13 @@ foreach ($user_array as $call_date_key => $users_that_day)
|
||||
$HTML_output.="<tr>";
|
||||
$HTML_output.="<td>$call_date_key</td>";
|
||||
$HTML_output.="<td>".count($users_that_day)."</td>";
|
||||
$HTML_output.="<td>".sprintf("%.1f", (100*count($users_that_day)/$total_distinct_users_per_date))." %</td>";
|
||||
$HTML_output.="<td width='200'><img src='images/shade-histo.gif' height='10' width='".sprintf("%.1f", (100*count($users_that_day)/$total_distinct_users_per_date))."%'></td>";
|
||||
$HTML_output.="<td>".sprintf("%.1f", (MathZDC(100*count($users_that_day), $total_distinct_users_per_date)))." %</td>";
|
||||
$HTML_output.="<td width='200'><img src='images/shade-histo.gif' height='10' width='".sprintf("%.1f", (MathZDC(100*count($users_that_day), $total_distinct_users_per_date)))."%'></td>";
|
||||
$HTML_output.="</tr>\n";
|
||||
|
||||
if (!$download_rpt) {echo $HTML_output; ob_flush(); flush(); $HTML_output="";}
|
||||
|
||||
$CSV_output["schedule_adherence_per_day"].="\"$call_date_key\",\"".count($users_that_day)."\",\"".sprintf("%.1f", (100*count($users_that_day)/$total_distinct_users_per_date))." %\",\"\"\n";
|
||||
$CSV_output["schedule_adherence_per_day"].="\"$call_date_key\",\"".count($users_that_day)."\",\"".sprintf("%.1f", (MathZDC(100*count($users_that_day), $total_distinct_users_per_date)))." %\",\"\"\n";
|
||||
|
||||
# print "agents for $call_date_key: ".count($users_that_day)."\n";
|
||||
|
||||
@@ -730,6 +737,7 @@ $HTML_output.="</tr>\n";
|
||||
|
||||
$CSV_output["inclusive_sla_per_day"].="\n";
|
||||
|
||||
$svc_lvl_row=array();
|
||||
foreach ($calls_array as $call_date_key => $data)
|
||||
{
|
||||
$svc_lvl_stmt="select $SLA_query from vicidial_closer_log where call_date>='$start_date $start_time' and call_date<='$end_date $end_time' and dayname(call_date)='$call_date_key' $and_vicidial_closer_log_SQL and (user!='VDCL')"; # and campaign_id in ($ingroup_str) and user in ('VDCL', $user_str)
|
||||
|
||||
@@ -1,11 +1,12 @@
|
||||
<?php
|
||||
# VERM_HOUR_rpt.inc - Vicidial Enhanced Reporting per-hour report
|
||||
#
|
||||
# Copyright (C) 2022 Matt Florell <vicidial@gmail.com>, Joe Johnson <joej@vicidial.com> LICENSE: AGPLv2
|
||||
# Copyright (C) 2024 Matt Florell <vicidial@gmail.com>, Joe Johnson <joej@vicidial.com> LICENSE: AGPLv2
|
||||
#
|
||||
# CHANGELOG:
|
||||
# 220825-1620 - First build
|
||||
# 230106-1311 - Added page flushing to show page load progress
|
||||
# 240801-1130 - Code updates for PHP8 compatibility
|
||||
#
|
||||
|
||||
# NANQUE, not an unanswered call?
|
||||
@@ -250,17 +251,17 @@ while ($row=mysqli_fetch_array($rslt))
|
||||
|
||||
### These counts are in here because by definition these SHOULD be answers, but you never know with some morons.
|
||||
### "Real" campaign_id should have been gotten under the direction clause above
|
||||
if (in_array($status, $sale_array["$campaign_id"]) || in_array($status, $sale_array["SYSTEM"]))
|
||||
if ((array_key_exists("$campaign_id", $sale_array) && in_array($status, $sale_array["$campaign_id"])) || in_array($status, $sale_array["SYSTEM"]))
|
||||
{
|
||||
$calls_array["$call_date"]["sales"]++;
|
||||
$total_sales++;
|
||||
}
|
||||
if (in_array($status, $human_ans_array["$campaign_id"]) || in_array($status, $human_ans_array["SYSTEM"]))
|
||||
if ((array_key_exists("$campaign_id", $human_ans_array) && in_array($status, $human_ans_array["$campaign_id"])) || in_array($status, $human_ans_array["SYSTEM"]))
|
||||
{
|
||||
$calls_array["$call_date"]["human_answered"]++;
|
||||
$total_human_answered++;
|
||||
}
|
||||
if (in_array($status, $contact_array["$campaign_id"]) || in_array($status, $contact_array["SYSTEM"]))
|
||||
if ((array_key_exists("$campaign_id", $contact_array) && in_array($status, $contact_array["$campaign_id"])) || in_array($status, $contact_array["SYSTEM"]))
|
||||
{
|
||||
$calls_array["$call_date"]["customer_contacts"]++;
|
||||
$total_customer_contacts++;
|
||||
@@ -291,7 +292,7 @@ while ($row=mysqli_fetch_array($rslt))
|
||||
# Queue array
|
||||
$queue_array["$call_date"]["total_calls"]++;
|
||||
$queue_array["$call_date"]["total_queue"]+=$queue_position;
|
||||
$queue_array["$call_date"]["avg_position"]=($queue_array["$call_date"]["total_queue"]/$queue_array["$call_date"]["total_calls"]);
|
||||
$queue_array["$call_date"]["avg_position"]=MathZDC($queue_array["$call_date"]["total_queue"], $queue_array["$call_date"]["total_calls"]);
|
||||
# Min/max queue
|
||||
if (!$queue_array["$call_date"]["min_queue_position"] || $queue_position<$queue_array["$call_date"]["min_queue_position"])
|
||||
{
|
||||
@@ -349,21 +350,23 @@ foreach ($answered_calls_array as $call_date_key => $call_date_data)
|
||||
$avg_call_length=round(MathZDC($answered_calls_array["$call_date_key"]["total_length"], $total_date_calls_answered));
|
||||
$avg_call_length_fmt=($avg_call_length>=3600 ? floor($avg_call_length/3600).":" : "").gmdate("i:s", floor($avg_call_length));
|
||||
|
||||
$answered_calls_array["$call_date_key"]["min_call_length"]+=0;
|
||||
$answered_calls_array["$call_date_key"]["max_call_length"]+=0;
|
||||
$min_call_length_fmt=($answered_calls_array["$call_date_key"]["min_call_length"]>=3600 ? floor($answered_calls_array["$call_date_key"]["min_call_length"]/3600).":" : "").gmdate("i:s", $answered_calls_array["$call_date_key"]["min_call_length"]);
|
||||
$max_call_length_fmt=($answered_calls_array["$call_date_key"]["max_call_length"]>=3600 ? floor($answered_calls_array["$call_date_key"]["max_call_length"]/3600).":" : "").gmdate("i:s", $answered_calls_array["$call_date_key"]["max_call_length"]);
|
||||
|
||||
$HTML_output.="<tr>";
|
||||
$HTML_output.="<td>".$call_date_key."</td>";
|
||||
$HTML_output.="<td>".$total_date_calls_answered."</td>";
|
||||
$HTML_output.="<td>".sprintf("%.1f", ((100*$total_date_calls_answered)/$total_answered_calls))." %</td>";
|
||||
$HTML_output.="<td width='200'><img src='images/shade-histo.gif' height='10' width='".((100*$total_date_calls_answered)/$total_answered_calls)."%'></td>";
|
||||
$HTML_output.="<td>".sprintf("%.1f", (MathZDC((100*$total_date_calls_answered), $total_answered_calls)))." %</td>";
|
||||
$HTML_output.="<td width='200'><img src='images/shade-histo.gif' height='10' width='".MathZDC((100*$total_date_calls_answered), $total_answered_calls)."%'></td>";
|
||||
$HTML_output.="<td>".$avg_call_length_fmt."</td>";
|
||||
$HTML_output.="<td>".$min_call_length_fmt."</td>";
|
||||
$HTML_output.="<td>".$max_call_length_fmt."</td>";
|
||||
$HTML_output.="<td width='200'><img src='images/shade-histo.gif' height='10' width='".((100*$avg_call_length)/$max_avg_call_length)."%'></td>";
|
||||
$HTML_output.="<td width='200'><img src='images/shade-histo.gif' height='10' width='".MathZDC((100*$avg_call_length), $max_avg_call_length)."%'></td>";
|
||||
$HTML_output.="</tr>";
|
||||
|
||||
$CSV_output["answered_call_distribution"].="\"".$call_date_key."\",\"".$total_date_calls_answered."\",\"".sprintf("%.1f", ((100*$total_date_calls_answered)/$total_answered_calls))." %\",\"\",\"".$avg_call_length_fmt."\",\"".$min_call_length_fmt."\",\"".$max_call_length_fmt."\",\"\"\n";
|
||||
$CSV_output["answered_call_distribution"].="\"".$call_date_key."\",\"".$total_date_calls_answered."\",\"".sprintf("%.1f", MathZDC((100*$total_date_calls_answered), $total_answered_calls))." %\",\"\",\"".$avg_call_length_fmt."\",\"".$min_call_length_fmt."\",\"".$max_call_length_fmt."\",\"\"\n";
|
||||
|
||||
$answered_call_distribution_graph_labels.="\"$call_date_key\",";
|
||||
$answered_call_distribution_graph_data1.="\"$total_date_calls_answered\",";
|
||||
@@ -436,21 +439,23 @@ foreach ($answered_calls_array as $call_date_key => $call_date_data)
|
||||
$avg_wait_time=round(MathZDC($answered_calls_array["$call_date_key"]["total_wait"], $total_date_calls_answered));
|
||||
$avg_wait_time_fmt=($avg_wait_time>=3600 ? floor($avg_wait_time/3600).":" : "").gmdate("i:s", floor($avg_wait_time));
|
||||
|
||||
$answered_calls_array["$call_date_key"]["min_wait_time"]+=0;
|
||||
$answered_calls_array["$call_date_key"]["max_wait_time"]+=0;
|
||||
$min_wait_time_fmt=($answered_calls_array["$call_date_key"]["min_wait_time"]>=3600 ? floor($answered_calls_array["$call_date_key"]["min_wait_time"]/3600).":" : "").gmdate("i:s", $answered_calls_array["$call_date_key"]["min_wait_time"]);
|
||||
$max_wait_time_fmt=($answered_calls_array["$call_date_key"]["max_wait_time"]>=3600 ? floor($answered_calls_array["$call_date_key"]["max_wait_time"]/3600).":" : "").gmdate("i:s", $answered_calls_array["$call_date_key"]["max_wait_time"]);
|
||||
|
||||
$HTML_output.="<tr>";
|
||||
$HTML_output.="<td>".$call_date_key."</td>";
|
||||
$HTML_output.="<td>".$total_date_calls_answered."</td>";
|
||||
$HTML_output.="<td>".sprintf("%.1f", ((100*$total_date_calls_answered)/$total_answered_calls))." %</td>";
|
||||
$HTML_output.="<td width='200'><img src='images/shade-histo.gif' height='10' width='".((100*$total_date_calls_answered)/$total_answered_calls)."%'></td>";
|
||||
$HTML_output.="<td>".sprintf("%.1f", MathZDC((100*$total_date_calls_answered), $total_answered_calls))." %</td>";
|
||||
$HTML_output.="<td width='200'><img src='images/shade-histo.gif' height='10' width='".MathZDC((100*$total_date_calls_answered), $total_answered_calls)."%'></td>";
|
||||
$HTML_output.="<td>".$avg_wait_time_fmt."</td>";
|
||||
$HTML_output.="<td>".$min_wait_time_fmt."</td>";
|
||||
$HTML_output.="<td>".$max_wait_time_fmt."</td>";
|
||||
$HTML_output.="<td width='200'><img src='images/shade-histo.gif' height='10' width='".((100*$avg_wait_time)/$max_avg_wait_time)."%'></td>";
|
||||
$HTML_output.="<td width='200'><img src='images/shade-histo.gif' height='10' width='".MathZDC((100*$avg_wait_time), $max_avg_wait_time)."%'></td>";
|
||||
$HTML_output.="</tr>";
|
||||
|
||||
$CSV_output["answered_call_wait_time"].="\"".$call_date_key."\",\"".$total_date_calls_answered."\",\"".sprintf("%.1f", ((100*$total_date_calls_answered)/$total_answered_calls))." %\",\"\",\"".$avg_wait_time_fmt."\",\"".$min_wait_time_fmt."\",\"".$max_wait_time_fmt."\",\"\"\n";
|
||||
$CSV_output["answered_call_wait_time"].="\"".$call_date_key."\",\"".$total_date_calls_answered."\",\"".sprintf("%.1f", MathZDC((100*$total_date_calls_answered), $total_answered_calls))." %\",\"\",\"".$avg_wait_time_fmt."\",\"".$min_wait_time_fmt."\",\"".$max_wait_time_fmt."\",\"\"\n";
|
||||
|
||||
$answered_call_wait_time_graph_labels.="\"$call_date_key\",";
|
||||
$answered_call_wait_time_graph_data1.="\"$total_date_calls_answered\",";
|
||||
@@ -525,6 +530,8 @@ foreach ($unanswered_calls_array as $call_date_key => $call_date_data)
|
||||
$avg_wait_time=round(MathZDC($unanswered_calls_array["$call_date_key"]["total_wait"], $total_date_calls_unanswered));
|
||||
$avg_wait_time_fmt=($avg_wait_time>=3600 ? floor($avg_wait_time/3600).":" : "").gmdate("i:s", floor($avg_wait_time));
|
||||
|
||||
$unanswered_calls_array["$call_date_key"]["min_wait_time"]+=0;
|
||||
$unanswered_calls_array["$call_date_key"]["max_wait_time"]+=0;
|
||||
$min_wait_time_fmt=($unanswered_calls_array["$call_date_key"]["min_wait_time"]>=3600 ? floor($unanswered_calls_array["$call_date_key"]["min_wait_time"]/3600).":" : "").gmdate("i:s", $unanswered_calls_array["$call_date_key"]["min_wait_time"]);
|
||||
$max_wait_time_fmt=($unanswered_calls_array["$call_date_key"]["max_wait_time"]>=3600 ? floor($unanswered_calls_array["$call_date_key"]["max_wait_time"]/3600).":" : "").gmdate("i:s", $unanswered_calls_array["$call_date_key"]["max_wait_time"]);
|
||||
|
||||
@@ -589,8 +596,8 @@ $HTML_output.="</tr>\n";
|
||||
$CSV_output["sales_per_day"]="\""._QXZ("Day")."\",\""._QXZ("Human ans. conv")."\",\""._QXZ("Customer cont. conv")."\",\""._QXZ("Sales")."\",\"\",\"\",\""._QXZ("Human answers")."\",\""._QXZ("Customer contacts")."\",\"\",\"\"\n";
|
||||
|
||||
#print_r($calls_array);
|
||||
$max_day_sales=max(array_column($calls_array, 'sales'));
|
||||
$max_day_customer_contacts=max(array_column($calls_array, 'customer_contacts'));
|
||||
$max_day_sales=(count(array_column($calls_array, 'sales'))>0 ? max(array_column($calls_array, 'sales')) : 0);
|
||||
$max_day_customer_contacts=(count(array_column($calls_array, 'customer_contacts'))>0 ? max(array_column($calls_array, 'customer_contacts')) : 0);
|
||||
#print "<BR>$max_day_sales<BR>\n";
|
||||
foreach ($calls_array as $call_date_key => $data)
|
||||
{
|
||||
@@ -637,17 +644,17 @@ $HTML_output.="</tr>\n";
|
||||
### Removed Coverage column before Steps 5/19/22 - not needed
|
||||
$CSV_output["queue_length_per_day"]="\""._QXZ("Day")."\",\""._QXZ("Avg")."\",\"...\",\""._QXZ("Min")."\",\""._QXZ("Max")."\",\"...\",\""._QXZ("Average Sum of Queue Positions Per Hour")."\"\n";
|
||||
|
||||
$max_call_position=max(array_column($queue_array, 'max_queue_position'));
|
||||
$max_avg_position=max(array_column($queue_array, 'avg_position'));
|
||||
$max_call_position=(count(array_column($queue_array, 'max_queue_position'))>0 ? max(array_column($queue_array, 'max_queue_position')) : 0);
|
||||
$max_avg_position=(count(array_column($queue_array, 'avg_position'))>0 ? max(array_column($queue_array, 'avg_position')) : 0);
|
||||
foreach ($queue_array as $call_date_key => $data)
|
||||
{
|
||||
$HTML_output.="<tr>";
|
||||
$HTML_output.="<td>$call_date_key</td>";
|
||||
$HTML_output.="<td>".sprintf("%.1f", $queue_array["$call_date_key"]["avg_position"])."</td>";
|
||||
$HTML_output.="<td width='200'><img src='images/shade-histo.gif' height='10' width='".((100*$queue_array["$call_date_key"]["avg_position"])/$max_avg_position)."%'></td>";
|
||||
$HTML_output.="<td width='200'><img src='images/shade-histo.gif' height='10' width='".MathZDC((100*$queue_array["$call_date_key"]["avg_position"]), $max_avg_position)."%'></td>";
|
||||
$HTML_output.="<td>".$queue_array["$call_date_key"]["min_queue_position"]."</td>";
|
||||
$HTML_output.="<td>".$queue_array["$call_date_key"]["max_queue_position"]."</td>";
|
||||
$HTML_output.="<td width='200'><img src='images/shade-histo.gif' height='10' width='".((100*$queue_array["$call_date_key"]["max_queue_position"])/$max_call_position)."%'></td>";
|
||||
$HTML_output.="<td width='200'><img src='images/shade-histo.gif' height='10' width='".MathZDC((100*$queue_array["$call_date_key"]["max_queue_position"]), $max_call_position)."%'></td>";
|
||||
### $HTML_output.="<td>100% **</td>";
|
||||
$HTML_output.="<td>".sprintf("%.1f", $queue_array["$call_date_key"]["total_queue"]/24)."</td>"; # Always seems to be 24 hours for the date - even when I ran starting at 8am.
|
||||
$HTML_output.="</tr>\n";
|
||||
@@ -682,13 +689,13 @@ foreach ($user_array as $call_date_key => $users_that_day)
|
||||
$HTML_output.="<tr>";
|
||||
$HTML_output.="<td>$call_date_key</td>";
|
||||
$HTML_output.="<td>".count($users_that_day)."</td>";
|
||||
$HTML_output.="<td>".sprintf("%.1f", (100*count($users_that_day)/$total_distinct_users_per_date))." %</td>";
|
||||
$HTML_output.="<td width='200'><img src='images/shade-histo.gif' height='10' width='".sprintf("%.1f", (100*count($users_that_day)/$total_distinct_users_per_date))."%'></td>";
|
||||
$HTML_output.="<td>".sprintf("%.1f", (MathZDC(100*count($users_that_day), $total_distinct_users_per_date)))." %</td>";
|
||||
$HTML_output.="<td width='200'><img src='images/shade-histo.gif' height='10' width='".sprintf("%.1f", MathZDC(100*count($users_that_day), $total_distinct_users_per_date))."%'></td>";
|
||||
$HTML_output.="</tr>\n";
|
||||
|
||||
if (!$download_rpt) {echo $HTML_output; ob_flush(); flush(); $HTML_output="";}
|
||||
|
||||
$CSV_output["schedule_adherence_per_day"].="\"$call_date_key\",\"".count($users_that_day)."\",\"".sprintf("%.1f", (100*count($users_that_day)/$total_distinct_users_per_date))." %\",\"\"\n";
|
||||
$CSV_output["schedule_adherence_per_day"].="\"$call_date_key\",\"".count($users_that_day)."\",\"".sprintf("%.1f", MathZDC(100*count($users_that_day), $total_distinct_users_per_date))." %\",\"\"\n";
|
||||
|
||||
# print "agents for $call_date_key: ".count($users_that_day)."\n";
|
||||
|
||||
@@ -781,7 +788,7 @@ foreach ($calls_array as $call_date_key => $data)
|
||||
}
|
||||
$HTML_output.="<tr class='export_row'>";
|
||||
# $HTML_output.="<td colspan='".(4+count($svc_lvl_row))."' class='export_row_cell'>"._QXZ("Export as")."...<a href=\"".$PHP_SELF."?download_rpt=inclusive_sla_per_day\" title=\"Export as a CSV file\" class=\"uk-icon\">CSV</a></td>";
|
||||
$HTML_output.="<td class='export_row_cell' colspan='".(4+count($svc_lvl_row))."'>"._QXZ("Export as")."...<input type='button' class='download_button' onClick=\"DownloadReport('HOUR', 'inclusive_sla_per_day')\" title=\"Export as a CSV file\" value='CSV'></td>";
|
||||
$HTML_output.="<td class='export_row_cell' colspan='".(4+(is_array($svc_lvl_row) ? count($svc_lvl_row) : 0))."'>"._QXZ("Export as")."...<input type='button' class='download_button' onClick=\"DownloadReport('HOUR', 'inclusive_sla_per_day')\" title=\"Export as a CSV file\" value='CSV'></td>";
|
||||
$HTML_output.="</tr>";
|
||||
$HTML_output.="</table>";
|
||||
|
||||
|
||||
@@ -1,11 +1,12 @@
|
||||
<?php
|
||||
# VERM_IVR_rpt.inc - Vicidial Enhanced Reporting IVR report
|
||||
#
|
||||
# Copyright (C) 2022 Matt Florell <vicidial@gmail.com>, Joe Johnson <joej@vicidial.com> LICENSE: AGPLv2
|
||||
# Copyright (C) 2024 Matt Florell <vicidial@gmail.com>, Joe Johnson <joej@vicidial.com> LICENSE: AGPLv2
|
||||
#
|
||||
# CHANGELOG:
|
||||
# 220825-1619 - First build
|
||||
# 230106-1328 - Added page flushing to show page load progress
|
||||
# 240801-1130 - Code updates for PHP8 compatibility
|
||||
#
|
||||
|
||||
if (isset($_GET["page_no"])) {$page_no=$_GET["page_no"];}
|
||||
@@ -262,14 +263,14 @@ foreach ($ivr_data as $ivr_path => $data)
|
||||
$HTML_output.="<td>".$ivr_value."</td>";
|
||||
$HTML_output.="<td>".$data["calls"]."</td>";
|
||||
$HTML_output.="<td>".$data["goals"]."</td>";
|
||||
$HTML_output.="<td>".sprintf("%.1f", (100*($data["calls"]-$data["hangups"])/$data["calls"]))." %</td>";
|
||||
$HTML_output.="<td>".sprintf("%.1f", (MathZDC(100*($data["calls"]-$data["hangups"]), $data["calls"])))." %</td>";
|
||||
$HTML_output.="<td>".$data["hangups"]."</td>";
|
||||
$HTML_output.="<td>".sprintf("%.1f", (100*$data["hangups"]/$data["calls"]))." %</td>";
|
||||
$HTML_output.="<td>".sprintf("%.1f", (MathZDC(100*$data["hangups"], $data["calls"])))." %</td>";
|
||||
$HTML_output.="</tr>\n";
|
||||
|
||||
if (!$download_rpt) {echo $HTML_output; ob_flush(); flush(); $HTML_output="";}
|
||||
|
||||
$CSV_output["ivr_traversal"].="\"".$CSV_ivr_value."\",\"".$data["calls"]."\",\"".($data["calls"]-$data["hangups"])."\",\"".sprintf("%.1f", (100*($data["calls"]-$data["hangups"])/$data["calls"]))." %\",\"".$data["hangups"]."\",\"".sprintf("%.1f", (100*$data["hangups"]/$data["calls"]))." %\"\n";
|
||||
$CSV_output["ivr_traversal"].="\"".$CSV_ivr_value."\",\"".$data["calls"]."\",\"".($data["calls"]-$data["hangups"])."\",\"".sprintf("%.1f", (MathZDC(100*($data["calls"]-$data["hangups"]), $data["calls"])))." %\",\"".$data["hangups"]."\",\"".sprintf("%.1f", (MathZDC(100*$data["hangups"], $data["calls"])))." %\"\n";
|
||||
|
||||
if(preg_match('/\-TOTAL$/', $ivr_path)) {unset($ivr_data["$ivr_path"]);} # Remove total, don't need anymore
|
||||
}
|
||||
@@ -317,9 +318,9 @@ foreach ($ivr_data as $comment_d => $data)
|
||||
if ($prev_base_path!=$base_path)
|
||||
{
|
||||
# Calculate totals for base path
|
||||
$total_success_rate=sprintf("%.1f", (100*(($total_prompt_calls-$total_prompt_hangups)/$total_prompt_calls)));
|
||||
$total_hangup_rate=sprintf("%.1f", (100*($total_prompt_hangups/$total_prompt_calls)));
|
||||
$total_average_sec=round($total_prompt_time/$total_prompt_calls);
|
||||
$total_success_rate=sprintf("%.1f", (100*MathZDC(($total_prompt_calls-$total_prompt_hangups), $total_prompt_calls)));
|
||||
$total_hangup_rate=sprintf("%.1f", (100*MathZDC($total_prompt_hangups, $total_prompt_calls)));
|
||||
$total_average_sec=round(MathZDC($total_prompt_time, $total_prompt_calls));
|
||||
$base_average_time=($total_average_sec>=3600 ? intval(floor($total_average_sec/3600)).date(":i:s", $total_average_sec) : intval(date("i", $total_average_sec)).":".date("s", $total_average_sec));
|
||||
$base_total_time=($total_prompt_time>=3600 ? intval(floor($total_prompt_time/3600)).date(":i:s", $total_prompt_time) : intval(date("i", $total_prompt_time)).":".date("s", $total_prompt_time));
|
||||
$base_minimum_time=($total_minimum_time>=3600 ? intval(floor($total_minimum_time/3600)).date(":i:s", $total_minimum_time) : intval(date("i", $total_minimum_time)).":".date("s", $total_minimum_time));
|
||||
@@ -359,14 +360,14 @@ foreach ($ivr_data as $comment_d => $data)
|
||||
$total_maximum_time=0;
|
||||
}
|
||||
|
||||
$average_sec=round($data["time"]/$data["calls"]);
|
||||
$average_sec=round(MathZDC($data["time"], $data["calls"]));
|
||||
$average_time=($average_sec>=3600 ? intval(floor($average_sec/3600)).date(":i:s", $average_sec) : intval(date("i", $average_sec)).":".date("s", $average_sec));
|
||||
$total_time=($data["time"]>=3600 ? intval(floor($data["time"]/3600)).date(":i:s", $data["time"]) : intval(date("i", $data["time"])).":".date("s", $data["time"]));
|
||||
$minimum_time=($data["minimum_time"]>=3600 ? intval(floor($data["minimum_time"]/3600)).date(":i:s", $data["minimum_time"]) : intval(date("i", $data["minimum_time"])).":".date("s", $data["minimum_time"]));
|
||||
$maximum_time=($data["maximum_time"]>=3600 ? intval(floor($data["maximum_time"]/3600)).date(":i:s", $data["maximum_time"]) : intval(date("i", $data["maximum_time"])).":".date("s", $data["maximum_time"]));
|
||||
|
||||
$success_rate=sprintf("%.1f", (100*(($data["calls"]-$data["hangups"])/$data["calls"])));
|
||||
$hangup_rate=sprintf("%.1f", (100*($data["hangups"]/$data["calls"])));
|
||||
$success_rate=sprintf("%.1f", (100*(MathZDC(($data["calls"]-$data["hangups"]), $data["calls"]))));
|
||||
$hangup_rate=sprintf("%.1f", (100*(MathZDC($data["hangups"], $data["calls"]))));
|
||||
#$traversal_outputs.=" - $selection -> ".$data["calls"].", ".($data["calls"]-$data["hangups"]).", $success_rate %, ".$data["hangups"].", $hangup_rate % \n";
|
||||
#$CSV_time_outputs.=" - $selection -> ".$data["calls"].", $average_time, $total_time, $minimum_time, $maximum_time\n";
|
||||
$HTML_datarows.="<tr class='standard_font_small'><td> # $selection</td><td>".$data["calls"]."</td><td>$average_time</td><td>$total_time</td><td>$minimum_time</td><td>$maximum_time</td></tr>\n";
|
||||
@@ -382,7 +383,7 @@ foreach ($ivr_data as $comment_d => $data)
|
||||
}
|
||||
}
|
||||
|
||||
$total_average_sec=round($total_prompt_time/$total_prompt_calls);
|
||||
$total_average_sec=round(MathZDC($total_prompt_time, $total_prompt_calls));
|
||||
$base_average_time=($total_average_sec>=3600 ? intval(floor($total_average_sec/3600)).date(":i:s", $total_average_sec) : intval(date("i", $total_average_sec)).":".date("s", $total_average_sec));
|
||||
$base_total_time=($total_prompt_time>=3600 ? intval(floor($total_prompt_time/3600)).date(":i:s", $total_prompt_time) : intval(date("i", $total_prompt_time)).":".date("s", $total_prompt_time));
|
||||
$base_minimum_time=($total_minimum_time>=3600 ? intval(floor($total_minimum_time/3600)).date(":i:s", $total_minimum_time) : intval(date("i", $total_minimum_time)).":".date("s", $total_minimum_time));
|
||||
@@ -449,7 +450,7 @@ foreach ($path_data as $goal => $path)
|
||||
$final_key_path=preg_replace('/ \=\> $/', "", $final_key_path);
|
||||
$CSV_final_key_path=$final_key_path;
|
||||
|
||||
$average_sec=round($data["time"]/$data["calls"]);
|
||||
$average_sec=round(MathZDC($data["time"], $data["calls"]));
|
||||
$average_time=($average_sec>=3600 ? intval(floor($average_sec/3600)).date(":i:s", $average_sec) : intval(date("i", $average_sec)).":".date("s", $average_sec));
|
||||
$minimum_time=($data["minimum_time"]>=3600 ? intval(floor($data["minimum_time"]/3600)).date(":i:s", $data["minimum_time"]) : intval(date("i", $data["minimum_time"])).":".date("s", $data["minimum_time"]));
|
||||
$maximum_time=($data["maximum_time"]>=3600 ? intval(floor($data["maximum_time"]/3600)).date(":i:s", $data["maximum_time"]) : intval(date("i", $data["maximum_time"])).":".date("s", $data["maximum_time"]));
|
||||
@@ -621,7 +622,7 @@ $HTML_output.="<input type='hidden' name='sort_ivr_details' id='sort_ivr_details
|
||||
|
||||
if (!$download_rpt) {echo $HTML_output; ob_flush(); flush(); $HTML_output="";}
|
||||
|
||||
if ($ivr_survey_ingroups_detail && count($ivr_survey_ingroups_detail)>0)
|
||||
if (is_array($ivr_survey_ingroups_detail) && count($ivr_survey_ingroups_detail)>0)
|
||||
{
|
||||
require("VERM_IVR_survey_details.inc");
|
||||
}
|
||||
|
||||
@@ -1,12 +1,13 @@
|
||||
<?php
|
||||
# VERM_OUTCOEMS_rpt.inc - Vicidial Enhanced Reporting call outcomes report
|
||||
#
|
||||
# Copyright (C) 2022 Matt Florell <vicidial@gmail.com>, Joe Johnson <joej@vicidial.com> LICENSE: AGPLv2
|
||||
# Copyright (C) 2024 Matt Florell <vicidial@gmail.com>, Joe Johnson <joej@vicidial.com> LICENSE: AGPLv2
|
||||
#
|
||||
# CHANGELOG:
|
||||
# 220825-1617 - First build
|
||||
# 230106-1500 - Added page flushing
|
||||
# 230124-1218 - Updated LookupCall function, added unknown statuses option, outcome status/lagged status overrides
|
||||
# 240801-1130 - Code updates for PHP8 compatibility
|
||||
#
|
||||
|
||||
# NANQUE, not an unanswered call?
|
||||
@@ -120,7 +121,6 @@ if (count($val_uniqueid_array)>0 && $atomic_queue_campaigns_str=="") // No OUTB
|
||||
|
||||
if ($DB) {$HTML_output.="Statuses:<B>$outcomes_stmt</B><BR>";}
|
||||
|
||||
$outcomes_rslt=mysql_to_mysqli($outcomes_stmt, $link);
|
||||
$outcomes_array=array();
|
||||
$call_results_array=array();
|
||||
$call_types_array=array();
|
||||
@@ -129,229 +129,234 @@ $nonbillable_activities_array=array();
|
||||
$agent_details_array=array();
|
||||
$outcomes_per_agent_array=array();
|
||||
$call_results_total_calls=0;
|
||||
while ($outcomes_row=mysqli_fetch_array($outcomes_rslt))
|
||||
|
||||
if ($outcomes_stmt)
|
||||
{
|
||||
$lead_id=$outcomes_row["lead_id"];
|
||||
$campaign_id=$outcomes_row["campaign_id"];
|
||||
$status=$outcomes_row["status"];
|
||||
$user=$outcomes_row["user"];
|
||||
$pause_code=$outcomes_row["pause_code"];
|
||||
$pause_sec=$outcomes_row["pause_sec"];
|
||||
$talk_sec=$outcomes_row["talk_sec"];
|
||||
$wait_sec=$outcomes_row["wait_sec"];
|
||||
$dispo_sec=$outcomes_row["dispo_sec"];
|
||||
$uniqueid=$outcomes_row["uniqueid"];
|
||||
$comments=$outcomes_row["comments"];
|
||||
$call_type="Unknown";
|
||||
$pause_name_key=$campaign_id."-".$pause_code;
|
||||
$pause_code_name=$pause_code;
|
||||
|
||||
$full_name=$fullname_info["$user"];
|
||||
if (!$agent_details_array["$full_name"])
|
||||
$outcomes_rslt=mysql_to_mysqli($outcomes_stmt, $link);
|
||||
while ($outcomes_row=mysqli_fetch_array($outcomes_rslt))
|
||||
{
|
||||
$agent_details_array["$full_name"]["available"]=0;
|
||||
$agent_details_array["$full_name"]["billable"]=0;
|
||||
$agent_details_array["$full_name"]["nonbillable"]=0;
|
||||
$agent_details_array["$full_name"]["sales"]=0;
|
||||
$agent_details_array["$full_name"]["human_answered"]=0;
|
||||
$agent_details_array["$full_name"]["customer_contacts"]=0;
|
||||
}
|
||||
|
||||
$lead_id=$outcomes_row["lead_id"];
|
||||
$campaign_id=$outcomes_row["campaign_id"];
|
||||
$status=$outcomes_row["status"];
|
||||
$user=$outcomes_row["user"];
|
||||
$pause_code=$outcomes_row["pause_code"];
|
||||
$pause_sec=$outcomes_row["pause_sec"];
|
||||
$talk_sec=$outcomes_row["talk_sec"];
|
||||
$wait_sec=$outcomes_row["wait_sec"];
|
||||
$dispo_sec=$outcomes_row["dispo_sec"];
|
||||
$uniqueid=$outcomes_row["uniqueid"];
|
||||
$comments=$outcomes_row["comments"];
|
||||
$call_type="Unknown";
|
||||
$pause_name_key=$campaign_id."-".$pause_code;
|
||||
$pause_code_name=$pause_code;
|
||||
|
||||
$outcomes_array["total_billable_time"]+=($talk_sec+$wait_sec+$dispo_sec);
|
||||
$outcomes_array["total_agent_available_time"]+=($talk_sec+$wait_sec+$dispo_sec);
|
||||
|
||||
$agent_details_array["$full_name"]["available"]+=($talk_sec+$wait_sec+$dispo_sec);
|
||||
|
||||
# Billable/nonbillable activity
|
||||
if (in_array($pause_code, $billable_pause_codes["$campaign_id"]) || in_array($pause_code, $billable_pause_codes["SYSTEM"]))
|
||||
{
|
||||
if ($pause_code_names["$pause_name_key"])
|
||||
$full_name=$fullname_info["$user"];
|
||||
if (!$agent_details_array["$full_name"])
|
||||
{
|
||||
$pause_code_name=$pause_code_names["$pause_name_key"];
|
||||
}
|
||||
|
||||
$outcomes_array["total_billable_time"]+=$pause_sec;
|
||||
$outcomes_array["total_agent_billable_activities"]+=$pause_sec;
|
||||
|
||||
if (!$billable_activities_array["$pause_code_name"])
|
||||
{
|
||||
$billable_activities_array["$pause_code_name"]["n_times"]=0;
|
||||
$billable_activities_array["$pause_code_name"]["total_time"]=0;
|
||||
$billable_activities_array["$pause_code_name"]["max"]=0;
|
||||
$billable_activities_array["$pause_code_name"]["min"]=100000;
|
||||
}
|
||||
$billable_activities_array["$pause_code_name"]["n_times"]++;
|
||||
$billable_activities_array["$pause_code_name"]["total_time"]+=$pause_sec;
|
||||
if ($billable_activities_array["$pause_code_name"]["max"]<$pause_sec) {$billable_activities_array["$pause_code_name"]["max"]=$pause_sec;}
|
||||
if ($billable_activities_array["$pause_code_name"]["min"]>$pause_sec) {$billable_activities_array["$pause_code_name"]["min"]=$pause_sec;}
|
||||
|
||||
$agent_details_array["$full_name"]["billable"]+=$pause_sec;
|
||||
}
|
||||
else
|
||||
{
|
||||
if ($pause_code_names["$pause_name_key"])
|
||||
{
|
||||
$pause_code_name=$pause_code_names["$pause_name_key"];
|
||||
}
|
||||
|
||||
$outcomes_array["total_nonbillable_time"]+=$pause_sec;
|
||||
|
||||
if (!$nonbillable_activities_array["$pause_code_name"])
|
||||
{
|
||||
$nonbillable_activities_array["$pause_code_name"]["n_times"]=0;
|
||||
$nonbillable_activities_array["$pause_code_name"]["total_time"]=0;
|
||||
$nonbillable_activities_array["$pause_code_name"]["max"]=0;
|
||||
$nonbillable_activities_array["$pause_code_name"]["min"]=100000;
|
||||
$agent_details_array["$full_name"]["available"]=0;
|
||||
$agent_details_array["$full_name"]["billable"]=0;
|
||||
$agent_details_array["$full_name"]["nonbillable"]=0;
|
||||
$agent_details_array["$full_name"]["sales"]=0;
|
||||
$agent_details_array["$full_name"]["human_answered"]=0;
|
||||
$agent_details_array["$full_name"]["customer_contacts"]=0;
|
||||
}
|
||||
|
||||
$nonbillable_activities_array["$pause_code_name"]["n_times"]++;
|
||||
$nonbillable_activities_array["$pause_code_name"]["total_time"]+=$pause_sec;
|
||||
if ($nonbillable_activities_array["$pause_code_name"]["max"]<$pause_sec) {$nonbillable_activities_array["$pause_code_name"]["max"]=$pause_sec;}
|
||||
if ($nonbillable_activities_array["$pause_code_name"]["min"]>$pause_sec) {$nonbillable_activities_array["$pause_code_name"]["min"]=$pause_sec;}
|
||||
|
||||
$agent_details_array["$full_name"]["nonbillable"]+=$pause_sec;
|
||||
}
|
||||
$outcomes_array["total_billable_time"]+=($talk_sec+$wait_sec+$dispo_sec);
|
||||
$outcomes_array["total_agent_available_time"]+=($talk_sec+$wait_sec+$dispo_sec);
|
||||
|
||||
$call_outcome=$status;
|
||||
$agent_details_array["$full_name"]["available"]+=($talk_sec+$wait_sec+$dispo_sec);
|
||||
|
||||
# Billable/nonbillable activity
|
||||
if (in_array($pause_code, $billable_pause_codes["$campaign_id"]) || in_array($pause_code, $billable_pause_codes["SYSTEM"]))
|
||||
{
|
||||
if ($pause_code_names["$pause_name_key"])
|
||||
{
|
||||
$pause_code_name=$pause_code_names["$pause_name_key"];
|
||||
}
|
||||
|
||||
$outcomes_array["total_billable_time"]+=$pause_sec;
|
||||
$outcomes_array["total_agent_billable_activities"]+=$pause_sec;
|
||||
|
||||
if (!$billable_activities_array["$pause_code_name"])
|
||||
{
|
||||
$billable_activities_array["$pause_code_name"]["n_times"]=0;
|
||||
$billable_activities_array["$pause_code_name"]["total_time"]=0;
|
||||
$billable_activities_array["$pause_code_name"]["max"]=0;
|
||||
$billable_activities_array["$pause_code_name"]["min"]=100000;
|
||||
}
|
||||
$billable_activities_array["$pause_code_name"]["n_times"]++;
|
||||
$billable_activities_array["$pause_code_name"]["total_time"]+=$pause_sec;
|
||||
if ($billable_activities_array["$pause_code_name"]["max"]<$pause_sec) {$billable_activities_array["$pause_code_name"]["max"]=$pause_sec;}
|
||||
if ($billable_activities_array["$pause_code_name"]["min"]>$pause_sec) {$billable_activities_array["$pause_code_name"]["min"]=$pause_sec;}
|
||||
|
||||
$agent_details_array["$full_name"]["billable"]+=$pause_sec;
|
||||
}
|
||||
else
|
||||
{
|
||||
if ($pause_code_names["$pause_name_key"])
|
||||
{
|
||||
$pause_code_name=$pause_code_names["$pause_name_key"];
|
||||
}
|
||||
|
||||
$outcomes_array["total_nonbillable_time"]+=$pause_sec;
|
||||
|
||||
if (!$nonbillable_activities_array["$pause_code_name"])
|
||||
{
|
||||
$nonbillable_activities_array["$pause_code_name"]["n_times"]=0;
|
||||
$nonbillable_activities_array["$pause_code_name"]["total_time"]=0;
|
||||
$nonbillable_activities_array["$pause_code_name"]["max"]=0;
|
||||
$nonbillable_activities_array["$pause_code_name"]["min"]=100000;
|
||||
}
|
||||
|
||||
$nonbillable_activities_array["$pause_code_name"]["n_times"]++;
|
||||
$nonbillable_activities_array["$pause_code_name"]["total_time"]+=$pause_sec;
|
||||
if ($nonbillable_activities_array["$pause_code_name"]["max"]<$pause_sec) {$nonbillable_activities_array["$pause_code_name"]["max"]=$pause_sec;}
|
||||
if ($nonbillable_activities_array["$pause_code_name"]["min"]>$pause_sec) {$nonbillable_activities_array["$pause_code_name"]["min"]=$pause_sec;}
|
||||
|
||||
$agent_details_array["$full_name"]["nonbillable"]+=$pause_sec;
|
||||
}
|
||||
|
||||
if (strlen($call_outcome)<=1)
|
||||
{
|
||||
$call_type="None";
|
||||
$status=LookUpCall($uniqueid, $comments, $user);
|
||||
# print "$status=LookUpCall($uniqueid, $comments);<BR>\n";
|
||||
$call_outcome=$status;
|
||||
}
|
||||
# JCJ 12/6/22 - added for overriding certain statuses
|
||||
if (array_key_exists($status, $outcome_status_overrides))
|
||||
{
|
||||
$call_outcome=$outcome_status_overrides["$status"];
|
||||
$status=$call_outcome;
|
||||
}
|
||||
# JCJ 12/6/22 - added for removing certain statuses that should basically be lagged in certain conditions
|
||||
# 1/27/23 - changed $outcome_lagged_status_overrides to normal array instead of associative
|
||||
else if (in_array($status, $outcome_lagged_status_overrides) && strlen($uniqueid)<1)
|
||||
{
|
||||
$status="LAGGED";
|
||||
$call_outcome="";
|
||||
}
|
||||
/* JCJ 12/6/22 - commented out, may be useful later
|
||||
# 1/27/23 - changed $outcome_lagged_status_overrides to normal array instead of associative, below section won't work now
|
||||
else if (array_key_exists($status, $outcome_lagged_status_overrides))
|
||||
{
|
||||
# print_r($outcome_lagged_status_overrides);
|
||||
# $HTML_output.="<!-- \n*** $uniqueid, $call_outcome, $status\n";
|
||||
$status=LookUpCall($uniqueid, $comments, $user);
|
||||
if (in_array($status, $outcome_lagged_status_overrides["$call_outcome"]))
|
||||
|
||||
if (strlen($call_outcome)<=1)
|
||||
{
|
||||
$call_type="None";
|
||||
$status=LookUpCall($uniqueid, $comments, $user);
|
||||
# print "$status=LookUpCall($uniqueid, $comments);<BR>\n";
|
||||
$call_outcome=$status;
|
||||
}
|
||||
# JCJ 12/6/22 - added for overriding certain statuses
|
||||
if (array_key_exists($status, $outcome_status_overrides))
|
||||
{
|
||||
$call_outcome=$outcome_status_overrides["$status"];
|
||||
$status=$call_outcome;
|
||||
}
|
||||
# JCJ 12/6/22 - added for removing certain statuses that should basically be lagged in certain conditions
|
||||
# 1/27/23 - changed $outcome_lagged_status_overrides to normal array instead of associative
|
||||
else if (in_array($status, $outcome_lagged_status_overrides) && strlen($uniqueid)<1)
|
||||
{
|
||||
$status="LAGGED";
|
||||
$call_outcome="";
|
||||
}
|
||||
else
|
||||
/* JCJ 12/6/22 - commented out, may be useful later
|
||||
# 1/27/23 - changed $outcome_lagged_status_overrides to normal array instead of associative, below section won't work now
|
||||
else if (array_key_exists($status, $outcome_lagged_status_overrides))
|
||||
{
|
||||
$status=$call_outcome;
|
||||
# print_r($outcome_lagged_status_overrides);
|
||||
# $HTML_output.="<!-- \n*** $uniqueid, $call_outcome, $status\n";
|
||||
$status=LookUpCall($uniqueid, $comments, $user);
|
||||
if (in_array($status, $outcome_lagged_status_overrides["$call_outcome"]))
|
||||
{
|
||||
$status="LAGGED";
|
||||
$call_outcome="";
|
||||
}
|
||||
else
|
||||
{
|
||||
$status=$call_outcome;
|
||||
}
|
||||
# $HTML_output.="*** $uniqueid, $call_outcome, $status //-->\n";
|
||||
}
|
||||
# $HTML_output.="*** $uniqueid, $call_outcome, $status //-->\n";
|
||||
}
|
||||
*/
|
||||
*/
|
||||
|
||||
if ($status_names["$status"] && !in_array($status, $unknown_network_statuses))
|
||||
{
|
||||
$call_outcome=$status_names["$status"];
|
||||
|
||||
$call_type="Known";
|
||||
}
|
||||
else if (in_array($status, $unknown_network_statuses) || strlen($call_outcome)<=1)
|
||||
{
|
||||
# $call_outcome.=" (unknown)";
|
||||
$call_outcome="Network/LAGGED";
|
||||
}
|
||||
else
|
||||
{
|
||||
$call_outcome.=" (unknown)"; # commented out 10/13, uncommented 11/2 (known_outcome_stauses not working as they expect)
|
||||
}
|
||||
|
||||
if (strlen($call_outcome)<=1)
|
||||
{
|
||||
$call_type="None";
|
||||
}
|
||||
|
||||
/* Added 10/13, removed 11/2 - known_outcome_statuses not having desired effect
|
||||
if (in_array($status, $selectable_array["$campaign_id"]) || in_array($status, $selectable_array["SYSTEM"]) || in_array($status, $known_outcome_statuses))
|
||||
{
|
||||
$outcomes_array["selected"]++;
|
||||
|
||||
$agent_details_array["$full_name"]["selected"]++;
|
||||
|
||||
$call_type="Known";
|
||||
}
|
||||
else
|
||||
{
|
||||
$status="---";
|
||||
$call_type="System/Auto";
|
||||
$call_outcome="(unknown)";
|
||||
}
|
||||
*/
|
||||
|
||||
# Human answered (contact)
|
||||
if (in_array($status, $human_ans_array["$campaign_id"]) || in_array($status, $human_ans_array["SYSTEM"]))
|
||||
{
|
||||
$outcomes_array["human_answered"]++;
|
||||
|
||||
$agent_details_array["$full_name"]["human_answered"]++;
|
||||
|
||||
$call_type="Human answered";
|
||||
}
|
||||
|
||||
# Customer contact (qualified contact)
|
||||
if (in_array($status, $contact_array["$campaign_id"]) || in_array($status, $contact_array["SYSTEM"]))
|
||||
{
|
||||
$outcomes_array["customer_contacts"]++;
|
||||
|
||||
$agent_details_array["$full_name"]["customer_contacts"]++;
|
||||
|
||||
$call_type="Customer contact";
|
||||
}
|
||||
|
||||
# Sales
|
||||
if (in_array($status, $sale_array["$campaign_id"]) || in_array($status, $sale_array["SYSTEM"]))
|
||||
{
|
||||
$outcomes_array["sales"]++;
|
||||
|
||||
$agent_details_array["$full_name"]["sales"]++;
|
||||
|
||||
$call_type="Sale";
|
||||
}
|
||||
|
||||
if (!$call_types_array["$call_outcome"]) {$call_types_array["$call_outcome"]=$call_type;}
|
||||
|
||||
# Only count results if this is an agent log record with a lead id, i.e. an actual call
|
||||
if (strlen($lead_id)>0)
|
||||
{
|
||||
$call_results_array["$call_outcome"]["total"]++;
|
||||
$call_results_total_calls++;
|
||||
|
||||
if (in_array($status, $lost_statuses_array))
|
||||
if ($status_names["$status"] && !in_array($status, $unknown_network_statuses))
|
||||
{
|
||||
$call_results_array["$call_outcome"]["lost"]++;
|
||||
$call_results_array["$call_outcome"]["taken"]+=0;
|
||||
$call_outcome=$status_names["$status"];
|
||||
|
||||
$call_type="Known";
|
||||
}
|
||||
else if (in_array($status, $unknown_network_statuses) || strlen($call_outcome)<=1)
|
||||
{
|
||||
# $call_outcome.=" (unknown)";
|
||||
$call_outcome="Network/LAGGED";
|
||||
}
|
||||
else
|
||||
{
|
||||
$call_results_array["$call_outcome"]["lost"]+=0;
|
||||
$call_results_array["$call_outcome"]["taken"]++;
|
||||
$call_outcome.=" (unknown)"; # commented out 10/13, uncommented 11/2 (known_outcome_stauses not working as they expect)
|
||||
}
|
||||
$call_results_array["$call_outcome"]["call_type"]=$call_type;
|
||||
|
||||
# $outcomes_per_agent_array["$full_name"]["$call_type"]["$call_outcome"]["$status"]++; #
|
||||
if (strlen($call_outcome)<=1)
|
||||
{
|
||||
$call_type="None";
|
||||
}
|
||||
|
||||
$opa_key="$full_name|$call_type|$call_outcome|$status";
|
||||
$outcomes_per_agent_array["$opa_key"]++;
|
||||
/* Added 10/13, removed 11/2 - known_outcome_statuses not having desired effect
|
||||
if (in_array($status, $selectable_array["$campaign_id"]) || in_array($status, $selectable_array["SYSTEM"]) || in_array($status, $known_outcome_statuses))
|
||||
{
|
||||
$outcomes_array["selected"]++;
|
||||
|
||||
# $outcomes_per_agent_array_agents["$full_name"]++; #
|
||||
# $outcomes_per_agent_array_types["$call_type"]++; #
|
||||
# $outcomes_per_agent_array_outcomes["$call_outcome"]++; #
|
||||
# $outcomes_per_agent_array_statuses["$full_name"]++; #
|
||||
$agent_details_array["$full_name"]["selected"]++;
|
||||
|
||||
$call_type="Known";
|
||||
}
|
||||
else
|
||||
{
|
||||
$status="---";
|
||||
$call_type="System/Auto";
|
||||
$call_outcome="(unknown)";
|
||||
}
|
||||
*/
|
||||
|
||||
# Human answered (contact)
|
||||
if (in_array($status, $human_ans_array["$campaign_id"]) || in_array($status, $human_ans_array["SYSTEM"]))
|
||||
{
|
||||
$outcomes_array["human_answered"]++;
|
||||
|
||||
$agent_details_array["$full_name"]["human_answered"]++;
|
||||
|
||||
$call_type="Human answered";
|
||||
}
|
||||
|
||||
# Customer contact (qualified contact)
|
||||
if (in_array($status, $contact_array["$campaign_id"]) || in_array($status, $contact_array["SYSTEM"]))
|
||||
{
|
||||
$outcomes_array["customer_contacts"]++;
|
||||
|
||||
$agent_details_array["$full_name"]["customer_contacts"]++;
|
||||
|
||||
$call_type="Customer contact";
|
||||
}
|
||||
|
||||
# Sales
|
||||
if (in_array($status, $sale_array["$campaign_id"]) || in_array($status, $sale_array["SYSTEM"]))
|
||||
{
|
||||
$outcomes_array["sales"]++;
|
||||
|
||||
$agent_details_array["$full_name"]["sales"]++;
|
||||
|
||||
$call_type="Sale";
|
||||
}
|
||||
|
||||
if (!$call_types_array["$call_outcome"]) {$call_types_array["$call_outcome"]=$call_type;}
|
||||
|
||||
# Only count results if this is an agent log record with a lead id, i.e. an actual call
|
||||
if (strlen($lead_id)>0)
|
||||
{
|
||||
$call_results_array["$call_outcome"]["total"]++;
|
||||
$call_results_total_calls++;
|
||||
|
||||
if (in_array($status, $lost_statuses_array))
|
||||
{
|
||||
$call_results_array["$call_outcome"]["lost"]++;
|
||||
$call_results_array["$call_outcome"]["taken"]+=0;
|
||||
}
|
||||
else
|
||||
{
|
||||
$call_results_array["$call_outcome"]["lost"]+=0;
|
||||
$call_results_array["$call_outcome"]["taken"]++;
|
||||
}
|
||||
$call_results_array["$call_outcome"]["call_type"]=$call_type;
|
||||
|
||||
# $outcomes_per_agent_array["$full_name"]["$call_type"]["$call_outcome"]["$status"]++; #
|
||||
|
||||
$opa_key="$full_name|$call_type|$call_outcome|$status";
|
||||
$outcomes_per_agent_array["$opa_key"]++;
|
||||
|
||||
# $outcomes_per_agent_array_agents["$full_name"]++; #
|
||||
# $outcomes_per_agent_array_types["$call_type"]++; #
|
||||
# $outcomes_per_agent_array_outcomes["$call_outcome"]++; #
|
||||
# $outcomes_per_agent_array_statuses["$full_name"]++; #
|
||||
}
|
||||
}
|
||||
}
|
||||
|
||||
@@ -415,8 +420,8 @@ $max_call_results_total_pct=0;
|
||||
$max_call_results_taken_pct=0;
|
||||
foreach ($call_results_array as $outcome => $data)
|
||||
{
|
||||
$call_results_array["$outcome"]["total_pct"]=sprintf("%.1f", 100*($data["total"]/$call_results_total_calls));
|
||||
$call_results_array["$outcome"]["taken_pct"]=sprintf("%.1f", 100*($data["taken"]/$call_results_total_calls));
|
||||
$call_results_array["$outcome"]["total_pct"]=sprintf("%.1f", 100*(MathZDC($data["total"], $call_results_total_calls)));
|
||||
$call_results_array["$outcome"]["taken_pct"]=sprintf("%.1f", 100*(MathZDC($data["taken"], $call_results_total_calls)));
|
||||
if ($max_call_results_total_pct<$call_results_array["$outcome"]["total_pct"]) {$max_call_results_total_pct=$call_results_array["$outcome"]["total_pct"];}
|
||||
if ($max_call_results_taken_pct<$call_results_array["$outcome"]["taken_pct"]) {$max_call_results_taken_pct=$call_results_array["$outcome"]["taken_pct"];}
|
||||
}
|
||||
@@ -425,7 +430,7 @@ $max_billable_activities_total_time=0;
|
||||
$billable_activities_grand_total_time=0;
|
||||
foreach ($billable_activities_array as $pause_code => $data)
|
||||
{
|
||||
$billable_activities_array["$pause_code"]["avg"]=round($data["total_time"]/$data["n_times"]);
|
||||
$billable_activities_array["$pause_code"]["avg"]=round(MathZDC($data["total_time"], $data["n_times"]));
|
||||
if ($max_billable_activities_total_time<$data["total_time"]) {$max_billable_activities_total_time=$data["total_time"];}
|
||||
$billable_activities_grand_total_time+=$data["total_time"];
|
||||
}
|
||||
@@ -434,7 +439,7 @@ $max_nonbillable_activities_total_time=0;
|
||||
$nonbillable_activities_grand_total_time=0;
|
||||
foreach ($nonbillable_activities_array as $pause_code => $data)
|
||||
{
|
||||
$nonbillable_activities_array["$pause_code"]["avg"]=round($data["total_time"]/$data["n_times"]);
|
||||
$nonbillable_activities_array["$pause_code"]["avg"]=round(MathZDC($data["total_time"], $data["n_times"]));
|
||||
if ($max_nonbillable_activities_total_time<$data["total_time"]) {$max_nonbillable_activities_total_time=$data["total_time"];}
|
||||
$nonbillable_activities_grand_total_time+=$data["total_time"];
|
||||
}
|
||||
@@ -443,8 +448,8 @@ foreach ($nonbillable_activities_array as $pause_code => $data)
|
||||
$sph=sprintf("%.1f", MathZDC($outcomes_array["sales"], ($outcomes_array["total_billable_time"] / 3600)));
|
||||
$ccph=sprintf("%.1f", MathZDC($outcomes_array["customer_contacts"], ($outcomes_array["total_billable_time"] / 3600)));
|
||||
$haph=sprintf("%.1f", MathZDC($outcomes_array["human_answered"], ($outcomes_array["total_billable_time"] / 3600)));
|
||||
$ha_conv_index=sprintf("%.1f", 100*($outcomes_array["sales"]/$outcomes_array["customer_contacts"]));
|
||||
$cc_conv_index=sprintf("%.1f", 100*($outcomes_array["sales"]/$outcomes_array["human_answered"]));
|
||||
$ha_conv_index=sprintf("%.1f", 100*(MathZDC($outcomes_array["sales"], $outcomes_array["customer_contacts"])));
|
||||
$cc_conv_index=sprintf("%.1f", 100*(MathZDC($outcomes_array["sales"], $outcomes_array["human_answered"])));
|
||||
|
||||
$HTML_output.="<BR><h2 class='rpt_header'>"._QXZ("Statuses").":$NWB#VERM_OUTCOMES-outcomes$NWE</h2>";
|
||||
$HTML_output.="<hr style='height:2px;border-width:0;color:#ddd;background-color:#ddd;margin-bottom: 2em;'>";
|
||||
@@ -509,7 +514,7 @@ if ($sort_call_results=="outcomes desc")
|
||||
{
|
||||
krsort($call_results_array);
|
||||
}
|
||||
else
|
||||
else if(!preg_match('/^outcomes/', $sort_call_results))
|
||||
{
|
||||
if ($sort_cr_index)
|
||||
{
|
||||
@@ -566,9 +571,9 @@ foreach ($call_results_array as $outcome => $data)
|
||||
$HTML_output.="<td>".$data["taken"]."</td>";
|
||||
$HTML_output.="<td>".$data["lost"]."</td>";
|
||||
$HTML_output.="<td>".$data["total_pct"]." %</td>";
|
||||
$HTML_output.="<td width='200'><img src='images/shade-histo.gif' height='10' width='".((100*$data["total_pct"])/$max_call_results_total_pct)."%'></td>";
|
||||
$HTML_output.="<td width='200'><img src='images/shade-histo.gif' height='10' width='".(MathZDC((100*$data["total_pct"]), $max_call_results_total_pct))."%'></td>";
|
||||
$HTML_output.="<td>".$data["taken_pct"]." %</td>";
|
||||
$HTML_output.="<td width='200'><img src='images/shade-histo.gif' height='10' width='".((100*$data["taken_pct"])/$max_call_results_taken_pct)."%'></td>";
|
||||
$HTML_output.="<td width='200'><img src='images/shade-histo.gif' height='10' width='".(MathZDC((100*$data["taken_pct"]), $max_call_results_taken_pct))."%'></td>";
|
||||
$HTML_output.="<td><a onClick=\"ShowOutcomesDetails('', '$start_date $start_time', '$end_date $end_time', '', '', '".trim(preg_replace("/\(unknown\)/", "", $outcome))."')\"><svg width='20' height='20' viewBox='0 0 20 20' data-svg='search'><circle fill='none' stroke='#000' stroke-width='1.1' cx='9' cy='9' r='7'></circle><path fill='none' stroke='#000' stroke-width='1.1' d='M14,14 L18,18 L14,14 Z'></path></svg></a></td>";
|
||||
$HTML_output.="</tr>\n";
|
||||
|
||||
@@ -605,7 +610,7 @@ if ($sort_billable_activities=="activity desc")
|
||||
{
|
||||
krsort($billable_activities_array);
|
||||
}
|
||||
else
|
||||
else if (!preg_match('/^activity/', $sort_billable_activities))
|
||||
{
|
||||
if ($sort_ba_index)
|
||||
{
|
||||
@@ -649,7 +654,7 @@ $CSV_output["billable_activities"]="\""._QXZ("Activity")."\",\""._QXZ("N. Times"
|
||||
|
||||
foreach ($billable_activities_array as $pause_code => $data)
|
||||
{
|
||||
$pct=sprintf("%.1f", ((100*$data["total_time"])/$billable_activities_grand_total_time));
|
||||
$pct=sprintf("%.1f", (MathZDC((100*$data["total_time"]), $billable_activities_grand_total_time)));
|
||||
|
||||
$HTML_output.="<tr class='standard_font bold'>";
|
||||
$HTML_output.="<td>".$pause_code."</td>";
|
||||
@@ -695,7 +700,7 @@ if ($sort_nonbillable_activities=="activity desc")
|
||||
{
|
||||
krsort($nonbillable_activities_array);
|
||||
}
|
||||
else
|
||||
else if (!preg_match('/^activity/', $sort_nonbillable_activities))
|
||||
{
|
||||
if ($sort_nba_index)
|
||||
{
|
||||
@@ -738,7 +743,7 @@ $CSV_output["nonbillable_activities"]="\""._QXZ("Activity")."\",\""._QXZ("N. Tim
|
||||
|
||||
foreach ($nonbillable_activities_array as $pause_code => $data)
|
||||
{
|
||||
$pct=sprintf("%.1f", ((100*$data["total_time"])/$nonbillable_activities_grand_total_time));
|
||||
$pct=sprintf("%.1f", (MathZDC((100*$data["total_time"]), $nonbillable_activities_grand_total_time)));
|
||||
|
||||
$HTML_output.="<tr class='standard_font bold'>";
|
||||
$HTML_output.="<td>".$pause_code."</td>";
|
||||
@@ -759,7 +764,7 @@ $HTML_output.="<tr class='export_row'>";
|
||||
$HTML_output.="<td class='export_row_cell' colspan='10'>"._QXZ("Export as")."...<input type='button' class='download_button' onClick=\"DownloadReport('OUTCOMES', 'nonbillable_activities')\" title=\"Export as a CSV file\" value='CSV'></td>";
|
||||
$HTML_output.="</tr>";
|
||||
$HTML_output.="</table>";
|
||||
$HTML_output.="<input type='hidden' name='sort_nonbillable_activities' id='sort_nonbillable_activities' value='$sort_billable_activities'>";
|
||||
$HTML_output.="<input type='hidden' name='sort_nonbillable_activities' id='sort_nonbillable_activities' value='$sort_nonbillable_activities'>";
|
||||
|
||||
if (!$download_rpt) {echo $HTML_output; ob_flush(); flush(); $HTML_output="";}
|
||||
###############################
|
||||
@@ -794,16 +799,16 @@ foreach($agent_details_array as $agent_name => $data)
|
||||
$billable_seconds=($data["available"]+$data["billable"]);
|
||||
$billable_hours=$billable_seconds/3600;
|
||||
|
||||
$av_pct=sprintf("%.1f", (100*($data["available"]/$billable_seconds)));
|
||||
$b_pct=sprintf("%.1f", (100*($data["billable"]/$billable_seconds)));
|
||||
$av_pct=sprintf("%.1f", (100*(MathZDC($data["available"], $billable_seconds))));
|
||||
$b_pct=sprintf("%.1f", (100*(MathZDC($data["billable"], $billable_seconds))));
|
||||
# ??? - Not sure of the logic below, but whatever.
|
||||
$ha_conv_pct=sprintf("%.1f", (100*MathZDC($data["sales"], $data["human_answered"], 0)));
|
||||
$cc_conv_pct=sprintf("%.1f", (100*MathZDC($data["sales"], $data["customer_contacts"], 0)));
|
||||
|
||||
$nb_pct=sprintf("%.1f", (100*($data["nonbillable"]/$billable_seconds)));
|
||||
$sph=sprintf("%.1f", ($data["sales"]/$billable_hours));
|
||||
$ccph=sprintf("%.1f", ($data["customer_contacts"]/$billable_hours));
|
||||
$haph=sprintf("%.1f", ($data["human_answered"]/$billable_hours));
|
||||
$nb_pct=sprintf("%.1f", (100*(MathZDC($data["nonbillable"], $billable_seconds))));
|
||||
$sph=sprintf("%.1f", (MathZDC($data["sales"], $billable_hours)));
|
||||
$ccph=sprintf("%.1f", (MathZDC($data["customer_contacts"], $billable_hours)));
|
||||
$haph=sprintf("%.1f", (MathZDC($data["human_answered"], $billable_hours)));
|
||||
|
||||
$HTML_output.="<tr class='standard_font bold'>";
|
||||
$HTML_output.="<td>".$agent_name."</td>";
|
||||
@@ -928,7 +933,7 @@ foreach($final_opa_array as $key => $row)
|
||||
$HTML_output.="<td>".$row["outcome"]."</td>";
|
||||
$HTML_output.="<td>".$row["type"]."</td>";
|
||||
$HTML_output.="<td>".$row["total"]."</td>";
|
||||
$HTML_output.="<td width='200'><img src='images/shade-histo.gif' height='10' width='".((100*$row["total"])/$max_total_value)."%'></td>";
|
||||
$HTML_output.="<td width='200'><img src='images/shade-histo.gif' height='10' width='".(MathZDC((100*$row["total"]), $max_total_value))."%'></td>";
|
||||
$HTML_output.="</tr>\n";
|
||||
|
||||
$CSV_output["agent_outcomes"].="\"$row[agent]\",\"$row[status]\",\"$row[outcome]\",\"$row[type]\",\"$row[total]\"\n";
|
||||
|
||||
@@ -1,10 +1,11 @@
|
||||
<?php
|
||||
# VERM_STATS_rpt.inc - Vicidial Enhanced Reporting stats report
|
||||
#
|
||||
# Copyright (C) 2022 Matt Florell <vicidial@gmail.com>, Joe Johnson <joej@vicidial.com> LICENSE: AGPLv2
|
||||
# Copyright (C) 2024 Matt Florell <vicidial@gmail.com>, Joe Johnson <joej@vicidial.com> LICENSE: AGPLv2
|
||||
#
|
||||
# CHANGELOG:
|
||||
# 220825-1616 - First build
|
||||
# 240801-1130 - Code updates for PHP8 compatibility
|
||||
#
|
||||
|
||||
# DROP, WAITTO, TIMEOT are unanswered statuses, not NANQUE
|
||||
@@ -367,7 +368,7 @@ $HTML_output.="</tr>\n";
|
||||
$CSV_output["agents_on_queue"]="\""._QXZ("Agents on queue")."\"\n";
|
||||
$CSV_output["agents_on_queue"].="\""._QXZ("Agent")."\",\""._QXZ("N. Calls")."\",\"\",\"...\",\""._QXZ("Total call time")."\",\""._QXZ("Average call time")."\"\n";
|
||||
|
||||
$highest_agent_call_count=max($agent_call_counts);
|
||||
$highest_agent_call_count=(count($agent_call_counts)>0 ? max($agent_call_counts) : 0);
|
||||
|
||||
$agents_on_queue_graph_labels="[";
|
||||
$agents_on_queue_graph_data="[";
|
||||
@@ -524,7 +525,7 @@ $disconnection_causes_graph_data="[";
|
||||
$disconnection_causes_graph_bgcolor="["; # SAME FOR hoverBackgroundColor
|
||||
$disconnection_causes_graph_hovborder="[";
|
||||
|
||||
$max_term_reason=max($term_reasons);
|
||||
$max_term_reason=(count($term_reasons)>0 ? max($term_reasons) : 0);
|
||||
$x=0;
|
||||
foreach ($term_reasons as $reason => $value)
|
||||
{
|
||||
|
||||
@@ -1,11 +1,12 @@
|
||||
<?php
|
||||
# VERM_UNANSWERED_rpt.inc - Vicidial Enhanced Reporting unanswered call report
|
||||
#
|
||||
# Copyright (C) 2022 Matt Florell <vicidial@gmail.com>, Joe Johnson <joej@vicidial.com> LICENSE: AGPLv2
|
||||
# Copyright (C) 2024 Matt Florell <vicidial@gmail.com>, Joe Johnson <joej@vicidial.com> LICENSE: AGPLv2
|
||||
#
|
||||
# CHANGELOG:
|
||||
# 220825-1614 - First build
|
||||
# 230106-1506 - Uniqueid array modification to speed up page loading, added page flushing
|
||||
# 240801-1130 - Code updates for PHP8 compatibility
|
||||
#
|
||||
|
||||
if (isset($_GET["sort_agents_on_queue"])) {$sort_agents_on_queue=$_GET["sort_agents_on_queue"];}
|
||||
@@ -62,6 +63,7 @@ $max_unanswered_position=0;
|
||||
$min_unanswered_position=1000000;
|
||||
$unanswered_queue_stats=array(); # campaign id breakdown BY UNANSWERED CALLS
|
||||
$unanswered_term_reasons=array(); # UNANSWERED CALLS ONLY
|
||||
$unanswered_calls_by_agent=array();
|
||||
$unanswered_call_directions=array(); # UNANSWERED CALLS
|
||||
$unanswered_call_stints=array(); # UNANSWERED CALLS
|
||||
$unanswered_agent_events=array(); # UNANSWERED CALLS
|
||||
@@ -687,7 +689,7 @@ $disconnection_causes_graph_data="[";
|
||||
$disconnection_causes_graph_bgcolor="["; # SAME FOR hoverBackgroundColor
|
||||
$disconnection_causes_graph_hovborder="[";
|
||||
|
||||
$max_term_reason=max($unanswered_term_reasons);
|
||||
$max_term_reason=(count($unanswered_term_reasons)>0 ? max($unanswered_term_reasons) : 0);
|
||||
$x=0;
|
||||
foreach ($unanswered_term_reasons as $reason => $value)
|
||||
{
|
||||
@@ -787,7 +789,7 @@ $unanswered_calls_by_queue_graph_data="[";
|
||||
$unanswered_calls_by_queue_graph_bgcolor="["; # SAME FOR hoverBackgroundColor
|
||||
$unanswered_calls_by_queue_graph_hovborder="[";
|
||||
|
||||
$max_queue_count=max($unanswered_queue_stats);
|
||||
$max_queue_count=(count($unanswered_queue_stats)>0 ? max($unanswered_queue_stats) : 0);
|
||||
ksort($unanswered_queue_stats);
|
||||
$x=0;
|
||||
foreach ($unanswered_queue_stats as $queue => $value)
|
||||
@@ -842,7 +844,7 @@ $HTML_output.="</tr>";
|
||||
$CSV_output["unanswered_calls_by_agent"]="\""._QXZ("Unanswered calls, by agent").":\"\n";
|
||||
$CSV_output["unanswered_calls_by_agent"].="\"\",\""._QXZ("Campaign/ingroup")."\",\""._QXZ("N. Calls")."\",\"\",\"...\"\n";
|
||||
|
||||
$max_queue_count=max($unanswered_calls_by_agent);
|
||||
$max_queue_count=(count($unanswered_calls_by_agent)>0 ? max($unanswered_calls_by_agent) : 0);
|
||||
ksort($unanswered_calls_by_agent);
|
||||
$x=0;
|
||||
foreach ($unanswered_calls_by_agent as $user => $value)
|
||||
@@ -916,18 +918,18 @@ foreach($svc_lvl_row as $interval => $sum)
|
||||
$HTML_output.="<td>$int_name "._QXZ("seconds").":</td>";
|
||||
$HTML_output.="<td>".$sum."</td>";
|
||||
$HTML_output.="<td align='right'><i>$delta</i> </td>";
|
||||
$HTML_output.="<td align='right'>".sprintf("%.1f", ((100*$sum)/$unanswered_inbound_calls))." %</td>";
|
||||
$HTML_output.="<td align='right'>".sprintf("%.1f", ((100*$sum)/$total_unanswered_calls))." %</td>";
|
||||
$HTML_output.="<td width='200'><img src='images/shade-histo.gif' height='10' width='".((100*$sum)/$unanswered_inbound_calls)."%'></td>";
|
||||
$HTML_output.="<td align='right'>".sprintf("%.1f", (MathZDC((100*$sum), $unanswered_inbound_calls)))." %</td>";
|
||||
$HTML_output.="<td align='right'>".sprintf("%.1f", (MathZDC((100*$sum), $total_unanswered_calls)))." %</td>";
|
||||
$HTML_output.="<td width='200'><img src='images/shade-histo.gif' height='10' width='".(MathZDC((100*$sum), $unanswered_inbound_calls))."%'></td>";
|
||||
$HTML_output.="</tr>";
|
||||
|
||||
$CSV_output["unanswered_calls_by_distribution"].="\"$int_name seconds:\",\"$sum\",\"$delta\",\"".sprintf("%.1f", ((100*$sum)/$unanswered_inbound_calls))." %\",\"".sprintf("%.1f", ((100*$sum)/$total_inbound_calls))." %\"\n";
|
||||
$CSV_output["unanswered_calls_by_distribution"].="\"$int_name seconds:\",\"$sum\",\"$delta\",\"".sprintf("%.1f", (MathZDC((100*$sum), $unanswered_inbound_calls)))." %\",\"".sprintf("%.1f", (MathZDC((100*$sum), $total_inbound_calls)))." %\"\n";
|
||||
|
||||
$unanswered_calls_by_distribution_graph_labels.="\"$int_name\",";
|
||||
$unanswered_calls_by_distribution_graph_delta_data.="\"".($prev_int || $x>0 ? ($sum-$prev_int) : "0")."\",";
|
||||
$unanswered_calls_by_distribution_graph_delta_bgcolor.="\"#33CCCC\",";
|
||||
$unanswered_calls_by_distribution_graph_delta_hovborder.="\"#66FFFF\",";
|
||||
$unanswered_calls_by_distribution_graph_percent_data.="\"".sprintf("%.1f", ((100*$sum)/$unanswered_inbound_calls))."\",";
|
||||
$unanswered_calls_by_distribution_graph_percent_data.="\"".sprintf("%.1f", (MathZDC((100*$sum), $unanswered_inbound_calls)))."\",";
|
||||
$unanswered_calls_by_distribution_graph_percent_bgcolor.="\"#FFCC66\",";
|
||||
$unanswered_calls_by_distribution_graph_percent_hovborder.="\"#FFFF99\",";
|
||||
|
||||
@@ -998,17 +1000,17 @@ foreach($svc_lvl_row as $interval => $sum)
|
||||
$HTML_output.="<td>$int_name "._QXZ("seconds").":</td>";
|
||||
$HTML_output.="<td>".$sum."</td>";
|
||||
$HTML_output.="<td align='right'><i>$delta</i> </td>";
|
||||
$HTML_output.="<td align='right'>".sprintf("%.1f", ((100*$sum)/$total_inbound_calls))." %</td>";
|
||||
$HTML_output.="<td width='200'><img src='images/shade-histo.gif' height='10' width='".((100*$sum)/$total_inbound_calls)."%'></td>";
|
||||
$HTML_output.="<td align='right'>".sprintf("%.1f", (MathZDC((100*$sum), $total_inbound_calls)))." %</td>";
|
||||
$HTML_output.="<td width='200'><img src='images/shade-histo.gif' height='10' width='".(MathZDC((100*$sum), $total_inbound_calls))."%'></td>";
|
||||
$HTML_output.="</tr>";
|
||||
|
||||
$CSV_output["service_level_agreement"].="\"$int_name seconds:\",\"$sum\",\"$delta\",\"".sprintf("%.1f", ((100*$sum)/$total_inbound_calls))." %\"\n";
|
||||
$CSV_output["service_level_agreement"].="\"$int_name seconds:\",\"$sum\",\"$delta\",\"".sprintf("%.1f", (MathZDC((100*$sum), $total_inbound_calls)))." %\"\n";
|
||||
|
||||
$service_level_agreement_graph_labels.="\"$int_name\",";
|
||||
$service_level_agreement_graph_delta_data.="\"".($prev_int ? ($sum-$prev_int) : "0")."\",";
|
||||
$service_level_agreement_graph_delta_bgcolor.="\"#33CCCC\",";
|
||||
$service_level_agreement_graph_delta_hovborder.="\"#66FFFF\",";
|
||||
$service_level_agreement_graph_percent_data.="\"".sprintf("%.1f", ((100*$sum)/$total_inbound_calls))."\",";
|
||||
$service_level_agreement_graph_percent_data.="\"".sprintf("%.1f", (MathZDC((100*$sum), $total_inbound_calls)))."\",";
|
||||
$service_level_agreement_graph_percent_bgcolor.="\"#FFCC66\",";
|
||||
$service_level_agreement_graph_percent_hovborder.="\"#FFFF99\",";
|
||||
|
||||
@@ -1053,6 +1055,7 @@ $CSV_output["unanswered_calls_by_keypress"].="\""._QXZ("Key")."\",\""._QXZ("N. C
|
||||
$keypress_stmt="select extension, count(*) as ct From live_inbound_log where uniqueid in ('".implode("', '", $unans_uniqueid_array)."') and extension not in ('s', 'i', 't') and comment_a='CALLMENU' group by extension order by extension";
|
||||
if ($DB) {$HTML_output.="<B>$keypress_stmt</B>";}
|
||||
$keypress_rslt=mysql_to_mysqli($keypress_stmt, $link);
|
||||
$kp_array=array();
|
||||
while ($kp_row=mysqli_fetch_array($keypress_rslt))
|
||||
{
|
||||
$kp_array["$kp_row[extension]"]+=$kp_row["ct"];
|
||||
@@ -1206,16 +1209,16 @@ $queue_position_graph_data="[";
|
||||
$queue_position_graph_bgcolor="["; # SAME FOR hoverBackgroundColor
|
||||
$queue_position_graph_hovborder="[";
|
||||
|
||||
$max_queue_count=max($unanswered_queue_positions);
|
||||
$max_queue_count=(count($unanswered_queue_positions)>0 ? max($unanswered_queue_positions) : 0);
|
||||
$x=0;
|
||||
foreach ($unanswered_queue_positions as $position => $value)
|
||||
{
|
||||
$position_pct=sprintf("%.1f", (100*$value)/$total_unanswered_calls);
|
||||
$position_pct=sprintf("%.1f", MathZDC((100*$value), $total_unanswered_calls));
|
||||
$HTML_output.="<tr>";
|
||||
$HTML_output.="<td>".$position."</td>";
|
||||
$HTML_output.="<td>".$value."</td>";
|
||||
$HTML_output.="<td>".$position_pct." %</td>";
|
||||
$HTML_output.="<td width='200'><img src='images/shade-histo.gif' height='10' width='".(100*($value/$max_queue_count))."%'></td>";
|
||||
$HTML_output.="<td width='200'><img src='images/shade-histo.gif' height='10' width='".(100*MathZDC($value, $max_queue_count))."%'></td>";
|
||||
$HTML_output.="</tr>";
|
||||
|
||||
$CSV_output["queue_position"].="\"".$position."\",\"".$value."\",\"".$position_pct." %\",\"\"\n";
|
||||
@@ -1270,16 +1273,16 @@ $queue_position_all_calls_graph_bgcolor="["; # SAME FOR hoverBackgroundColor
|
||||
$queue_position_all_calls_graph_hovborder="[";
|
||||
|
||||
ksort($queue_positions);
|
||||
$max_queue_count=max($queue_positions);
|
||||
$max_queue_count=(count($queue_positions)>0 ? max($queue_positions) : 0);
|
||||
$x=0;
|
||||
foreach ($queue_positions as $position => $value)
|
||||
{
|
||||
$position_pct=sprintf("%.1f", (100*$value)/$total_calls);
|
||||
$position_pct=sprintf("%.1f", MathZDC((100*$value), $total_calls));
|
||||
$HTML_output.="<tr>";
|
||||
$HTML_output.="<td>".$position."</td>";
|
||||
$HTML_output.="<td>".$value."</td>";
|
||||
$HTML_output.="<td>".$position_pct." %</td>";
|
||||
$HTML_output.="<td width='200'><img src='images/shade-histo.gif' height='10' width='".(100*($value/$max_queue_count))."%'></td>";
|
||||
$HTML_output.="<td width='200'><img src='images/shade-histo.gif' height='10' width='".(100*MathZDC($value, $max_queue_count))."%'></td>";
|
||||
$HTML_output.="</tr>";
|
||||
|
||||
$CSV_output["queue_position_all_calls_all_calls"].="\"".$position."\",\"".$value."\",\"".$position_pct." %\",\"\"\n";
|
||||
@@ -1384,9 +1387,9 @@ if ($ivr_path!="")
|
||||
if ($ivr_paths["$ivr_path"][3]<$ivr_call_time) {$ivr_paths["$ivr_path"][3]=$ivr_call_time;}
|
||||
}
|
||||
|
||||
$max_ivr_count=max($ivr_counts);
|
||||
$max_ivr_count=(count($ivr_counts)>0 ? max($ivr_counts) : 0);
|
||||
if ($max_ivr_count<$untracked_calls) {$max_ivr_count=$untracked_calls;}
|
||||
$untracked_ivr_pct=sprintf("%.1f", (100*$untracked_calls)/$total_unanswered_calls);
|
||||
$untracked_ivr_pct=sprintf("%.1f", MathZDC((100*$untracked_calls), $total_unanswered_calls));
|
||||
|
||||
$HTML_output.="<BR><h2 class='rpt_header'>"._QXZ("IVR selection").": $NWB#VERM_UNANSWERED-ivr_selection$NWE</h2>";
|
||||
$HTML_output.="<hr style='height:2px;border-width:0;color:#ddd;background-color:#ddd;margin-bottom: 2em;'>";
|
||||
@@ -1408,7 +1411,7 @@ $HTML_output.="<tr>";
|
||||
$HTML_output.="<td>"._QXZ("Untracked")."</td>";
|
||||
$HTML_output.="<td>$untracked_calls</td>";
|
||||
$HTML_output.="<td>".$untracked_ivr_pct." %</td>";
|
||||
$HTML_output.="<td width='200'><img src='images/shade-histo.gif' height='10' width='".(100*($untracked_calls/$total_unanswered_calls))."%'></td>";
|
||||
$HTML_output.="<td width='200'><img src='images/shade-histo.gif' height='10' width='".(100*MathZDC($untracked_calls, $total_unanswered_calls))."%'></td>";
|
||||
$HTML_output.="<td> </td>";
|
||||
$HTML_output.="<td> </td>";
|
||||
$HTML_output.="<td> </td>";
|
||||
@@ -1440,7 +1443,7 @@ foreach ($ivr_paths as $pathname => $value)
|
||||
$HTML_output.="<td>".$pathname."</td>";
|
||||
$HTML_output.="<td>".$value[0]."</td>";
|
||||
$HTML_output.="<td>".$ivr_pct." %</td>";
|
||||
$HTML_output.="<td width='200'><img src='images/shade-histo.gif' height='10' width='".(100*($value[0]/$total_unanswered_calls))."%'></td>";
|
||||
$HTML_output.="<td width='200'><img src='images/shade-histo.gif' height='10' width='".(100*MathZDC($value[0], $total_unanswered_calls))."%'></td>";
|
||||
$HTML_output.="<td>".$total_duration."</td>";
|
||||
$HTML_output.="<td>".$average_duration."</td>";
|
||||
$HTML_output.="<td>".$min_duration."</td>";
|
||||
@@ -1550,9 +1553,9 @@ if ($ivr_path!="")
|
||||
if ($ivr_paths["$ivr_path"][3]<$ivr_call_time) {$ivr_paths["$ivr_path"][3]=$ivr_call_time;}
|
||||
}
|
||||
|
||||
$max_ivr_count=max($ivr_counts);
|
||||
$max_ivr_count=(count($ivr_counts)>0 ? max($ivr_counts) : 0);
|
||||
if ($max_ivr_count<$untracked_calls) {$max_ivr_count=$untracked_calls;}
|
||||
$untracked_ivr_pct=sprintf("%.1f", (100*$untracked_calls)/$total_calls);
|
||||
$untracked_ivr_pct=sprintf("%.1f", MathZDC((100*$untracked_calls), $total_calls));
|
||||
|
||||
$HTML_output.="<BR><h2 class='rpt_header'>"._QXZ("IVR selection, all calls").": $NWB#VERM_UNANSWERED-IVR_selection_all_calls$NWE</h2>";
|
||||
$HTML_output.="<hr style='height:2px;border-width:0;color:#ddd;background-color:#ddd;margin-bottom: 2em;'>";
|
||||
@@ -1575,7 +1578,7 @@ $HTML_output.="<tr>";
|
||||
$HTML_output.="<td>"._QXZ("Untracked")."</td>";
|
||||
$HTML_output.="<td>$untracked_calls</td>";
|
||||
$HTML_output.="<td>".$untracked_ivr_pct." %</td>";
|
||||
$HTML_output.="<td width='200'><img src='images/shade-histo.gif' height='10' width='".(100*($untracked_calls/$total_calls))."%'></td>";
|
||||
$HTML_output.="<td width='200'><img src='images/shade-histo.gif' height='10' width='".(100*MathZDC($untracked_calls, $total_calls))."%'></td>";
|
||||
$HTML_output.="<td> </td>";
|
||||
$HTML_output.="<td> </td>";
|
||||
$HTML_output.="<td> </td>";
|
||||
@@ -1606,7 +1609,7 @@ foreach ($ivr_paths as $pathname => $value)
|
||||
$HTML_output.="<td>".$pathname."</td>";
|
||||
$HTML_output.="<td>".$value[0]."</td>";
|
||||
$HTML_output.="<td>".$ivr_pct." %</td>";
|
||||
$HTML_output.="<td width='200'><img src='images/shade-histo.gif' height='10' width='".(100*($value[0]/$total_calls))."%'></td>";
|
||||
$HTML_output.="<td width='200'><img src='images/shade-histo.gif' height='10' width='".(100*MathZDC($value[0], $total_calls))."%'></td>";
|
||||
$HTML_output.="<td>".$total_duration."</td>";
|
||||
$HTML_output.="<td>".$average_duration."</td>";
|
||||
$HTML_output.="<td>".$min_duration."</td>";
|
||||
@@ -1656,10 +1659,10 @@ while ($did_row=mysqli_fetch_array($did_rslt))
|
||||
$untracked_did_calls--;
|
||||
}
|
||||
}
|
||||
$max_did=max($did_counts);
|
||||
$max_did=(count($did_counts)>0 ? max($did_counts) : 0);
|
||||
if ($max_did<$untracked_did_calls) {$max_did=$untracked_did_calls;}
|
||||
|
||||
$untracked_did_pct=sprintf("%.1f", ((100*$untracked_did_calls)/$total_unanswered_calls));
|
||||
$untracked_did_pct=sprintf("%.1f", (MathZDC((100*$untracked_did_calls), $total_unanswered_calls)));
|
||||
$HTML_output.="<BR><h2 class='rpt_header'>"._QXZ("Inbound DID used").": $NWB#VERM_UNANSWERED-did_used$NWE</h2>";
|
||||
$HTML_output.="<hr style='height:2px;border-width:0;color:#ddd;background-color:#ddd;margin-bottom: 2em;'>";
|
||||
$HTML_output.="<table border='0' cellpadding='0' cellspacing='5'>";
|
||||
@@ -1743,10 +1746,10 @@ while ($did_row=mysqli_fetch_array($did_rslt))
|
||||
$untracked_did_calls--;
|
||||
}
|
||||
}
|
||||
$max_did=max($did_counts);
|
||||
$max_did=(count($did_counts)>0 ? max($did_counts) : 0);
|
||||
if ($max_did<$untracked_did_calls) {$max_did=$untracked_did_calls;}
|
||||
|
||||
$untracked_did_pct=sprintf("%.1f", ((100*$untracked_did_calls)/$total_calls));
|
||||
$untracked_did_pct=sprintf("%.1f", (MathZDC((100*$untracked_did_calls), $total_calls)));
|
||||
$HTML_output.="<BR><h2 class='rpt_header'>"._QXZ("Inbound DID used, for all calls").": $NWB#VERM_UNANSWERED-did_used_all_calls$NWE</h2>";
|
||||
$HTML_output.="<hr style='height:2px;border-width:0;color:#ddd;background-color:#ddd;margin-bottom: 2em;'>";
|
||||
$HTML_output.="<table border='0' cellpadding='0' cellspacing='5'>";
|
||||
@@ -1779,7 +1782,7 @@ ksort($did_counts);
|
||||
$x=1;
|
||||
foreach ($did_counts as $did => $value)
|
||||
{
|
||||
$did_pct=sprintf("%.1f", (100*$value)/$total_answered_calls);
|
||||
$did_pct=sprintf("%.1f", MathZDC((100*$value), $total_answered_calls));
|
||||
$HTML_output.="<tr>";
|
||||
$HTML_output.="<td>".$did." - ".$did_pattern_info["$did"]."</td>";
|
||||
$HTML_output.="<td>$value</td>";
|
||||
@@ -1881,8 +1884,8 @@ foreach($total_queue_stats as $campaign_name => $data)
|
||||
$CSV_output["call_overview"].="\"".$campaign_name."\",\"".$data["calls"]."\",\"".$data["answered"]."\",\"".$data["unanswered"]."\",\"".($avg_call_time>=3600 ? floor($avg_call_time/3600).":" : "").gmdate("i:s", $avg_call_time)."\",\"".($data["call_time"]>=3600 ? floor($data["call_time"]/3600).":" : "").gmdate("i:s", $data["call_time"])."\",\"".($avg_wait_time>=3600 ? floor($avg_wait_time/3600).":" : "").gmdate("i:s", $avg_wait_time)."\",\"".($data["wait_time"]>=3600 ? floor($data["wait_time"]/3600).":" : "").gmdate("i:s", $data["wait_time"])."\"\n";
|
||||
}
|
||||
|
||||
$avg_call_time=round($total_queue_call_time/$total_queue_answered);
|
||||
$avg_wait_time=round($total_queue_wait_time/$total_queue_calls);
|
||||
$avg_call_time=round(MathZDC($total_queue_call_time, $total_queue_answered));
|
||||
$avg_wait_time=round(MathZDC($total_queue_wait_time, $total_queue_calls));
|
||||
|
||||
$HTML_output.="<tr>";
|
||||
$HTML_output.="<td>"._QXZ("TOTAL")."</td>";
|
||||
@@ -1948,18 +1951,18 @@ foreach($svc_lvl_row as $interval => $sum)
|
||||
$HTML_output.="<td>$int_name "._QXZ("seconds").":</td>";
|
||||
$HTML_output.="<td>".$sum."</td>";
|
||||
$HTML_output.="<td align='right'><i>$delta</i> </td>";
|
||||
$HTML_output.="<td align='right'>".sprintf("%.1f", ((100*$sum)/$answered_inbound_calls))." %</td>";
|
||||
$HTML_output.="<td align='right'>".sprintf("%.1f", ((100*$sum)/$total_inbound_calls))." %</td>";
|
||||
$HTML_output.="<td width='200'><img src='images/shade-histo.gif' height='10' width='".((100*$sum)/$answered_inbound_calls)."%'></td>";
|
||||
$HTML_output.="<td align='right'>".sprintf("%.1f", (MathZDC((100*$sum), $answered_inbound_calls)))." %</td>";
|
||||
$HTML_output.="<td align='right'>".sprintf("%.1f", (MathZDC((100*$sum), $total_inbound_calls)))." %</td>";
|
||||
$HTML_output.="<td width='200'><img src='images/shade-histo.gif' height='10' width='".(MathZDC((100*$sum), $answered_inbound_calls))."%'></td>";
|
||||
$HTML_output.="</tr>";
|
||||
|
||||
$CSV_output["answered_service_level_agreement"].="\"$int_name "._QXZ("seconds").":\",\"$sum\",\"$delta\",\"".sprintf("%.1f", ((100*$sum)/$answered_inbound_calls))." %\",\"".sprintf("%.1f", ((100*$sum)/$total_inbound_calls))." %\"\n";
|
||||
$CSV_output["answered_service_level_agreement"].="\"$int_name "._QXZ("seconds").":\",\"$sum\",\"$delta\",\"".sprintf("%.1f", (MathZDC((100*$sum), $answered_inbound_calls)))." %\",\"".sprintf("%.1f", (MathZDC((100*$sum), $total_inbound_calls)))." %\"\n";
|
||||
|
||||
$answered_service_level_agreement_graph_labels.="\"$int_name\",";
|
||||
$answered_service_level_agreement_graph_delta_data.="\"".($prev_int ? ($sum-$prev_int) : "0")."\",";
|
||||
$answered_service_level_agreement_graph_delta_bgcolor.="\"#33CCCC\",";
|
||||
$answered_service_level_agreement_graph_delta_hovborder.="\"#66FFFF\",";
|
||||
$answered_service_level_agreement_graph_percent_data.="\"".sprintf("%.1f", ((100*$sum)/$answered_inbound_calls))."\",";
|
||||
$answered_service_level_agreement_graph_percent_data.="\"".sprintf("%.1f", (MathZDC((100*$sum), $answered_inbound_calls)))."\",";
|
||||
$answered_service_level_agreement_graph_percent_bgcolor.="\"#FFCC66\",";
|
||||
$answered_service_level_agreement_graph_percent_hovborder.="\"#FFFF99\",";
|
||||
|
||||
|
||||
@@ -1,10 +1,11 @@
|
||||
<?php
|
||||
# VERM_admin.php - Vicidial Enhanced Reporting administration page
|
||||
#
|
||||
# Copyright (C) 2023 Matt Florell <vicidial@gmail.com>, Joe Johnson <joej@vicidial.com> LICENSE: AGPLv2
|
||||
# Copyright (C) 2024 Matt Florell <vicidial@gmail.com>, Joe Johnson <joej@vicidial.com> LICENSE: AGPLv2
|
||||
#
|
||||
# CHANGELOG:
|
||||
# 220825-1609 - First build
|
||||
# 240801-1130 - Code updates for PHP8 compatibility
|
||||
#
|
||||
|
||||
|
||||
@@ -75,8 +76,9 @@ if (isset($_GET["end_date"])) {$end_date=$_GET["end_date"];}
|
||||
|
||||
if ( (strlen($group)>1) and (strlen($groups[0])<1) ) {$groups[0] = $group;}
|
||||
else {$group = $groups[0];}
|
||||
if (!isset($user_group_filter)) {$user_group_filter=array();}
|
||||
if (!isset($ingroup_filter)) {$ingroup_filter=array();}
|
||||
if (!is_array($groups)) {$groups=array();}
|
||||
if (!is_array($user_group_filter)) {$user_group_filter=array();}
|
||||
if (!is_array($ingroup_filter)) {$ingroup_filter=array();}
|
||||
|
||||
$NOW_TIME = date("Y-m-d H:i:s");
|
||||
$NOW_DAY = date("Y-m-d");
|
||||
@@ -394,7 +396,6 @@ $allactivecampaigns .= "''";
|
||||
|
||||
$i=0;
|
||||
$group_string='|';
|
||||
if (!$groups) {$groups=array();}
|
||||
$group_ct = count($groups);
|
||||
while($i < $group_ct)
|
||||
{
|
||||
|
||||
@@ -1,10 +1,11 @@
|
||||
<?php
|
||||
# VERM_custom_report.php - Vicidial Enhanced Reporting custom report form page
|
||||
#
|
||||
# Copyright (C) 2022 Matt Florell <vicidial@gmail.com>, Joe Johnson <joej@vicidial.com> LICENSE: AGPLv2
|
||||
# Copyright (C) 2024 Matt Florell <vicidial@gmail.com>, Joe Johnson <joej@vicidial.com> LICENSE: AGPLv2
|
||||
#
|
||||
# CHANGELOG:
|
||||
# 220825-1606 - First build
|
||||
# 240801-1130 - Code updates for PHP8 compatibility
|
||||
#
|
||||
|
||||
$startMS = microtime();
|
||||
@@ -150,8 +151,8 @@ if (file_exists('options.php'))
|
||||
|
||||
if ( (strlen($group)>1) and (strlen($groups[0])<1) ) {$groups[0] = $group;}
|
||||
else {$group = $groups[0];}
|
||||
if (!isset($user_group_filter) || $user_group_filter=='') {$user_group_filter=array();}
|
||||
if (!isset($ingroup_filter) || $ingroup_filter=='') {$ingroup_filter=array();}
|
||||
if (!is_array($user_group_filter) || $user_group_filter=='') {$user_group_filter=array();}
|
||||
if (!is_array($ingroup_filter) || $ingroup_filter=='') {$ingroup_filter=array();}
|
||||
|
||||
$NOW_TIME = date("Y-m-d H:i:s");
|
||||
$NOW_DAY = date("Y-m-d");
|
||||
@@ -476,7 +477,7 @@ $allactivecampaigns .= "''";
|
||||
|
||||
$i=0;
|
||||
$group_string='|';
|
||||
if (!$groups) {$groups=array();}
|
||||
if (!is_array($groups)) {$groups=array();}
|
||||
$group_ct = count($groups);
|
||||
while($i < $group_ct)
|
||||
{
|
||||
|
||||
@@ -1,11 +1,12 @@
|
||||
<?php
|
||||
# VERM_global_vars.inc - Vicidial Enhanced Reporting global variables
|
||||
#
|
||||
# Copyright (C) 2022 Matt Florell <vicidial@gmail.com>, Joe Johnson <joej@vicidial.com> LICENSE: AGPLv2
|
||||
# Copyright (C) 2024 Matt Florell <vicidial@gmail.com>, Joe Johnson <joej@vicidial.com> LICENSE: AGPLv2
|
||||
#
|
||||
# CHANGELOG:
|
||||
# 220825-1622 - First build
|
||||
# 230106-1317 - Added missing QXZ, added pull of selectable statuses, human answered statues now include DISPO and SYSTEM
|
||||
# 240801-1130 - Code updates for PHP8 compatibility
|
||||
#
|
||||
|
||||
if (isset($_GET["start_date"])) {$start_date=$_GET["start_date"];}
|
||||
@@ -278,11 +279,25 @@ while ($callmenu_row=mysqli_fetch_row($callmenu_rslt))
|
||||
|
||||
# Compile closer campaigns for waiting calls
|
||||
$campaign_closer_names=array();
|
||||
# 7/31/24 - below arrays moved here to be declared as they need to exist for every campaign in the queue, not just ones where there are pause codes.
|
||||
# Null campaign entries for the pause code arrays will cause an error;
|
||||
$billable_pause_codes=array();
|
||||
$payable_pause_codes=array();
|
||||
$sale_array=array("SYSTEM" => array());
|
||||
$selectable_array=array("SYSTEM" => array());
|
||||
$human_ans_array=array("SYSTEM" => array());
|
||||
$contact_array=array("SYSTEM" => array());
|
||||
$campaign_closer_stmt="select campaign_id, closer_campaigns from vicidial_campaigns $queueSQL_where";
|
||||
$campaign_closer_rslt=mysql_to_mysqli($campaign_closer_stmt, $link);
|
||||
while ($campaign_closer_row=mysqli_fetch_row($campaign_closer_rslt))
|
||||
{
|
||||
$campaign_closer_names["$campaign_closer_row[0]"]="$campaign_closer_row[1]";
|
||||
$billable_pause_codes["$campaign_closer_row[0]"]=array();
|
||||
$payable_pause_codes["$campaign_closer_row[0]"]=array();
|
||||
$sale_array["$campaign_closer_row[0]"]=array();
|
||||
$selectable_array["$campaign_closer_row[0]"]=array();
|
||||
$human_ans_array["$campaign_closer_row[0]"]=array();
|
||||
$contact_array["$campaign_closer_row[0]"]=array();
|
||||
}
|
||||
|
||||
# Compile closer campaigns for waiting calls
|
||||
@@ -303,7 +318,7 @@ while ($terminal_row=mysqli_fetch_row($terminal_rslt))
|
||||
$terminal_names["$terminal_row[0]"]="$terminal_row[1]";
|
||||
}
|
||||
|
||||
$sale_array=array("SYSTEM" => array());
|
||||
# $sale_array=array("SYSTEM" => array());
|
||||
$sale_stmt="select distinct status, 'SYSTEM' as campaign_id from vicidial_statuses where sale='Y' UNION select distinct status, campaign_id from vicidial_campaign_statuses where sale='Y'";
|
||||
$sale_rslt=mysql_to_mysqli($sale_stmt, $link);
|
||||
while ($sale_row=mysqli_fetch_array($sale_rslt))
|
||||
@@ -312,7 +327,7 @@ while ($sale_row=mysqli_fetch_array($sale_rslt))
|
||||
array_push($sale_array["$sale_row[campaign_id]"], $sale_row["status"]);
|
||||
}
|
||||
|
||||
$selectable_array=array("SYSTEM" => array());
|
||||
# $selectable_array=array("SYSTEM" => array());
|
||||
$selectable_stmt="select distinct status, 'SYSTEM' as campaign_id from vicidial_statuses where selectable='Y' UNION select distinct status, campaign_id from vicidial_campaign_statuses where selectable='Y'";
|
||||
$selectable_rslt=mysql_to_mysqli($selectable_stmt, $link);
|
||||
while ($selectable_row=mysqli_fetch_array($selectable_rslt))
|
||||
@@ -321,7 +336,7 @@ while ($selectable_row=mysqli_fetch_array($selectable_rslt))
|
||||
array_push($selectable_array["$selectable_row[campaign_id]"], $selectable_row["status"]);
|
||||
}
|
||||
|
||||
$human_ans_array=array("SYSTEM" => array());
|
||||
# $human_ans_array=array("SYSTEM" => array());
|
||||
$human_ans_stmt="select distinct status, 'SYSTEM' as campaign_id from vicidial_statuses where human_answered='Y' UNION select distinct status, campaign_id from vicidial_campaign_statuses where human_answered='Y' UNION select 'DISPO', 'SYSTEM'";
|
||||
$human_ans_rslt=mysql_to_mysqli($human_ans_stmt, $link);
|
||||
while ($human_ans_row=mysqli_fetch_array($human_ans_rslt))
|
||||
@@ -330,7 +345,7 @@ while ($human_ans_row=mysqli_fetch_array($human_ans_rslt))
|
||||
array_push($human_ans_array["$human_ans_row[campaign_id]"], $human_ans_row["status"]);
|
||||
}
|
||||
|
||||
$contact_array=array("SYSTEM" => array());
|
||||
# $contact_array=array("SYSTEM" => array());
|
||||
$contact_stmt="select distinct status, 'SYSTEM' as campaign_id from vicidial_statuses where customer_contact='Y' UNION select distinct status, campaign_id from vicidial_campaign_statuses where customer_contact='Y'";
|
||||
$contact_rslt=mysql_to_mysqli($contact_stmt, $link);
|
||||
while ($contact_row=mysqli_fetch_array($contact_rslt))
|
||||
@@ -365,8 +380,8 @@ if (mysqli_num_rows($container_rslt)>0)
|
||||
|
||||
$pause_code_stmt="select * from vicidial_pause_codes";
|
||||
$pause_code_rslt=mysql_to_mysqli($pause_code_stmt, $link);
|
||||
$billable_pause_codes=array();
|
||||
$payable_pause_codes=array();
|
||||
# $billable_pause_codes=array();
|
||||
# $payable_pause_codes=array();
|
||||
$pause_code_names=array();
|
||||
while ($pause_code_row=mysqli_fetch_array($pause_code_rslt))
|
||||
{
|
||||
|
||||
@@ -2,14 +2,17 @@
|
||||
|
||||
# VERM_inbound_comparison_report.php
|
||||
|
||||
# Copyright (C) 2024 Matt Florell <vicidial@gmail.com>, Joe Johnson <joej@vicidial.com> LICENSE: AGPLv2
|
||||
|
||||
# changes
|
||||
# 230225-1531 - First build of script
|
||||
# 240801-1139 - Code updates for PHP8 compatibility
|
||||
#
|
||||
|
||||
$startMS = microtime();
|
||||
|
||||
$version = '2.14-41';
|
||||
$build = '230225-1531';
|
||||
$version = '2.14-42';
|
||||
$build = '240801-1139';
|
||||
|
||||
header ("Content-type: text/html; charset=utf-8");
|
||||
|
||||
@@ -86,6 +89,9 @@ if ($SSallow_web_debug < 1) {$DB=0;}
|
||||
# $PHP_SELF=$_SERVER['PHP_SELF'];
|
||||
# $PHP_SELF = preg_replace('/\.php.*/i','.php',$PHP_SELF);
|
||||
|
||||
if(!is_array($comparison_years)) {$comparison_years=array();}
|
||||
if(!is_array($comparison_months)) {$comparison_months=array();}
|
||||
|
||||
$start_date=preg_replace('/[^-0-9]/', '', $start_date);
|
||||
$end_date=preg_replace('/[^-0-9]/', '', $end_date);
|
||||
$comparison_years=preg_replace('/[^0-9]/', '', $comparison_years);
|
||||
@@ -393,6 +399,11 @@ if ($vicidial_queue_groups && $submit_report)
|
||||
$included_inbound_groups_clause="and group_id in ('".preg_replace('/\s/', "', '", $included_inbound_groups)."')";
|
||||
$where_included_inbound_groups_clause="where group_id in ('".preg_replace('/\s/', "', '", $included_inbound_groups)."')";
|
||||
}
|
||||
else
|
||||
{
|
||||
$included_campaigns_array=array();
|
||||
$included_inbound_groups_array=array();
|
||||
}
|
||||
|
||||
$atomic_queue_str="";
|
||||
|
||||
@@ -1186,8 +1197,10 @@ $HTML_output.="//-->\n";
|
||||
|
||||
if ($DB) {$HTML_output.="<B>$calls_stmt</B>";}
|
||||
|
||||
$calls_rslt=mysqli_query($link, $calls_stmt);
|
||||
|
||||
if($calls_stmt)
|
||||
{
|
||||
$calls_rslt=mysqli_query($link, $calls_stmt);
|
||||
}
|
||||
|
||||
|
||||
if (file_exists('options.php'))
|
||||
|
||||
@@ -1,12 +1,13 @@
|
||||
<?php
|
||||
# VERM_main_report_page.php - Vicidial Enhanced Reporting main report display page
|
||||
#
|
||||
# Copyright (C) 2022 Matt Florell <vicidial@gmail.com>, Joe Johnson <joej@vicidial.com> LICENSE: AGPLv2
|
||||
# Copyright (C) 2024 Matt Florell <vicidial@gmail.com>, Joe Johnson <joej@vicidial.com> LICENSE: AGPLv2
|
||||
#
|
||||
# CHANGELOG:
|
||||
# 220828-1402 - First build
|
||||
# 230106-1332 - Added auto download variables, permissions, report logging
|
||||
# 230116-1640 - Ingroup-related clauses no longer allow blank campaign_id values (double-dipping issue)
|
||||
# 240801-1130 - Code updates for PHP8 compatibility
|
||||
#
|
||||
|
||||
# NANQUE, not an unanswered call?
|
||||
@@ -566,6 +567,9 @@ if ($vicidial_queue_groups)
|
||||
$included_campaigns_clause="and campaign_id in ('')";
|
||||
$included_inbound_groups_clause="and group_id in ('')";
|
||||
$where_included_inbound_groups_clause="where group_id in ('')";
|
||||
|
||||
$included_campaigns_array=array();
|
||||
$included_inbound_groups_array=array();
|
||||
}
|
||||
}
|
||||
else
|
||||
@@ -573,6 +577,9 @@ else
|
||||
$included_campaigns_clause="and campaign_id in ('')";
|
||||
$included_inbound_groups_clause="and group_id in ('')";
|
||||
$where_included_inbound_groups_clause="where group_id in ('')";
|
||||
|
||||
$included_campaigns_array=array();
|
||||
$included_inbound_groups_array=array();
|
||||
}
|
||||
|
||||
|
||||
|
||||
@@ -1,10 +1,11 @@
|
||||
<?php
|
||||
# VERM_wallboard_widgets.php - Vicidial Enhanced Reporting widget-generating script
|
||||
#
|
||||
# Copyright (C) 2022 Matt Florell <vicidial@gmail.com>, Joe Johnson <joej@vicidial.com> LICENSE: AGPLv2
|
||||
# Copyright (C) 2024 Matt Florell <vicidial@gmail.com>, Joe Johnson <joej@vicidial.com> LICENSE: AGPLv2
|
||||
#
|
||||
# CHANGELOG:
|
||||
# 220825-1601 - First build
|
||||
# 240801-1130 - Code updates for PHP8 compatibility
|
||||
#
|
||||
$report_name="VERM reports";
|
||||
|
||||
@@ -727,9 +728,9 @@ if ($widget_type=="N_WAITING_CALLS")
|
||||
}
|
||||
else
|
||||
{
|
||||
$waiting_clause="sum(if(status='LIVE' IN('XFER') $included_campaigns_clause), 1, 0)";
|
||||
$waiting_clause="sum(if(status in ('LIVE', 'XFER') $included_campaigns_clause, 1, 0))";
|
||||
# sum(if(status='LIVE' IN('XFER') $included_campaigns_clause), 1, 0)
|
||||
$stmtB="from vicidial_auto_calls where status='LIVE' IN('XFER') $included_campaigns_clause order by queue_priority desc,campaign_id,call_time;";
|
||||
$stmtB="from vicidial_auto_calls where status in ('LIVE', 'XFER') $included_campaigns_clause order by queue_priority desc,campaign_id,call_time;";
|
||||
}
|
||||
|
||||
|
||||
|
||||
@@ -4,7 +4,7 @@
|
||||
#
|
||||
# database connection settings and some global web settings
|
||||
#
|
||||
# Copyright (C) 2022 Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
|
||||
# Copyright (C) 2024 Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
|
||||
#
|
||||
# CHANGES:
|
||||
# 130328-0022 - Converted ereg to preg functions
|
||||
@@ -16,8 +16,26 @@
|
||||
# 150626-2120 - Modified mysqli_error() to mysqli_connect_error() where appropriate
|
||||
# 160325-1434 - Changes for sidebar update
|
||||
# 220827-1948 - VERM version
|
||||
# 240801-1130 - Code updates for PHP8 compatibility
|
||||
# 240805-2103 - Added PHP_error_reporting_OVERRIDE options
|
||||
#
|
||||
|
||||
$PHP_error_reporting_OVERRIDE=0;
|
||||
if (file_exists('options.php'))
|
||||
{
|
||||
require('options.php');
|
||||
}
|
||||
if ($PHP_error_reporting_OVERRIDE > 0)
|
||||
{
|
||||
$php_err_suppression_value=32767; # E_ALL
|
||||
$php_err_suppression_value-=($PHP_error_reporting_HIDE_ERRORS ? 1 : 0);
|
||||
$php_err_suppression_value-=($PHP_error_reporting_HIDE_WARNINGS ? 2 : 0);
|
||||
$php_err_suppression_value-=($PHP_error_reporting_HIDE_PARSES ? 4 : 0);
|
||||
$php_err_suppression_value-=($PHP_error_reporting_HIDE_NOTICES ? 8 : 0);
|
||||
$php_err_suppression_value-=($PHP_error_reporting_HIDE_DEPRECATIONS ? 8192 : 0);
|
||||
error_reporting($php_err_suppression_value);
|
||||
}
|
||||
|
||||
if ( file_exists("/etc/astguiclient.conf") )
|
||||
{
|
||||
$DBCagc = file("/etc/astguiclient.conf");
|
||||
|
||||
@@ -1,13 +1,15 @@
|
||||
<?php
|
||||
# display_agent_details.php - Vicidial Enhanced Reporting agent details page
|
||||
#
|
||||
# Copyright (C) 2022 Matt Florell <vicidial@gmail.com>, Joe Johnson <joej@vicidial.com> LICENSE: AGPLv2
|
||||
# Copyright (C) 2024 Matt Florell <vicidial@gmail.com>, Joe Johnson <joej@vicidial.com> LICENSE: AGPLv2
|
||||
#
|
||||
# CHANGELOG:
|
||||
# 220825-1612 - First build
|
||||
# 240801-1130 - Code updates for PHP8 compatibility
|
||||
#
|
||||
$subreport_name="VERM Reports";
|
||||
$report_display_type="display_agent_details.php";
|
||||
$startMS = microtime();
|
||||
|
||||
$PHP_AUTH_USER=$_SERVER['PHP_AUTH_USER'];
|
||||
$PHP_AUTH_PW=$_SERVER['PHP_AUTH_PW'];
|
||||
|
||||
@@ -1,11 +1,12 @@
|
||||
<?php
|
||||
# display_call_details.php - Vicidial Enhanced Reporting call details page
|
||||
#
|
||||
# Copyright (C) 2022 Matt Florell <vicidial@gmail.com>, Joe Johnson <joej@vicidial.com> LICENSE: AGPLv2
|
||||
# Copyright (C) 2024 Matt Florell <vicidial@gmail.com>, Joe Johnson <joej@vicidial.com> LICENSE: AGPLv2
|
||||
#
|
||||
# CHANGELOG:
|
||||
# 220825-1611 - First build
|
||||
# 230126-1158 - Added recording log access, QXZ translation
|
||||
# 240801-1130 - Code updates for PHP8 compatibility
|
||||
#
|
||||
$subreport_name="VERM Reports";
|
||||
$report_display_type="display_call_details.php";
|
||||
@@ -318,8 +319,8 @@ $ENDtime=date("U");
|
||||
$endMS = microtime();
|
||||
$startMSary = explode(" ",$startMS);
|
||||
$endMSary = explode(" ",$endMS);
|
||||
$runS = ($endMSary[0] - $startMSary[0]);
|
||||
$runM = ($endMSary[1] - $startMSary[1]);
|
||||
$runS = ((int)$endMSary[0] - (int)$startMSary[0]);
|
||||
$runM = ((int)$endMSary[1] - (int)$startMSary[1]);
|
||||
$TOTALrun = ($runS + $runM);
|
||||
|
||||
$stmt="UPDATE vicidial_report_log set run_time='$TOTALrun' where report_log_id='$report_log_id';";
|
||||
|
||||
@@ -1,13 +1,15 @@
|
||||
<?php
|
||||
# display_outcomes_details.php - Vicidial Enhanced Reporting outcomes details page
|
||||
#
|
||||
# Copyright (C) 2022 Matt Florell <vicidial@gmail.com>, Joe Johnson <joej@vicidial.com> LICENSE: AGPLv2
|
||||
# Copyright (C) 2024 Matt Florell <vicidial@gmail.com>, Joe Johnson <joej@vicidial.com> LICENSE: AGPLv2
|
||||
#
|
||||
# CHANGELOG:
|
||||
# 220825-1610 - First build
|
||||
# 240801-1130 - Code updates for PHP8 compatibility
|
||||
#
|
||||
$subreport_name="VERM Reports";
|
||||
$report_display_type="display_outcomes_details.php";
|
||||
$startMS=microtime();
|
||||
|
||||
$PHP_AUTH_USER=$_SERVER['PHP_AUTH_USER'];
|
||||
$PHP_AUTH_PW=$_SERVER['PHP_AUTH_PW'];
|
||||
|
||||
@@ -0,0 +1,19 @@
|
||||
<?php
|
||||
# options.php - manually defined options for vicidial admin scripts
|
||||
#
|
||||
# Copyright (C) 2024 Matt Florell <vicidial@gmail.com>, Joe Johnson <joej@vicidial.com> LICENSE: AGPLv2
|
||||
#
|
||||
# rename this file to options.php for the settings here to go into effect
|
||||
#
|
||||
# CHANGELOG
|
||||
# 240802-1250 - First Build
|
||||
|
||||
# If this option is set to 1, then the error_reporting in php.ini will be ignored and settings below will be used for this directory
|
||||
$PHP_error_reporting_OVERRIDE = 0;
|
||||
# PHP error reporting options, set to 1 to keep the type of error from being displayed, either on-screen or to the error logs.
|
||||
$PHP_error_reporting_HIDE_ERRORS = 0; # STRONGLY advise leaving this value alone, but you do you.
|
||||
$PHP_error_reporting_HIDE_WARNINGS = 0;
|
||||
$PHP_error_reporting_HIDE_PARSES = 0;
|
||||
$PHP_error_reporting_HIDE_NOTICES = 0;
|
||||
$PHP_error_reporting_HIDE_DEPRECATIONS= 0;
|
||||
?>
|
||||
@@ -1,7 +1,7 @@
|
||||
<?php
|
||||
# agentCORS.php - CORS processing and responses for Cross-Origin Features
|
||||
#
|
||||
# Copyright (C) 2021 Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
|
||||
# Copyright (C) 2024 Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
|
||||
#
|
||||
# CORS settings coming from the options.php script (the first 3 variables must be set for these features to be active)
|
||||
# $CORS_allowed_origin = ''; # if multiple origins allowed, separate them by a pipe (also allows PHP preg syntax)
|
||||
@@ -20,15 +20,33 @@
|
||||
#
|
||||
# CHANGELOG
|
||||
# 210616-1012 - First Build
|
||||
# 240801-1130 - Code updates for PHP8 compatibility
|
||||
# 240805-2103 - Added PHP_error_reporting_OVERRIDE options
|
||||
#
|
||||
|
||||
$PHP_error_reporting_OVERRIDE=0;
|
||||
if (file_exists('options.php'))
|
||||
{
|
||||
require('options.php');
|
||||
}
|
||||
if ($PHP_error_reporting_OVERRIDE > 0)
|
||||
{
|
||||
$php_err_suppression_value=32767; # E_ALL
|
||||
$php_err_suppression_value-=($PHP_error_reporting_HIDE_ERRORS ? 1 : 0);
|
||||
$php_err_suppression_value-=($PHP_error_reporting_HIDE_WARNINGS ? 2 : 0);
|
||||
$php_err_suppression_value-=($PHP_error_reporting_HIDE_PARSES ? 4 : 0);
|
||||
$php_err_suppression_value-=($PHP_error_reporting_HIDE_NOTICES ? 8 : 0);
|
||||
$php_err_suppression_value-=($PHP_error_reporting_HIDE_DEPRECATIONS ? 8192 : 0);
|
||||
error_reporting($php_err_suppression_value);
|
||||
}
|
||||
|
||||
$NOW_TIME = date("Y-m-d H:i:s");
|
||||
|
||||
if (strlen($php_script) < 1)
|
||||
{$donothing=1;}
|
||||
else
|
||||
{
|
||||
$CORS_origin = $_SERVER['HTTP_ORIGIN']; # The client browser origin server
|
||||
$CORS_origin = "$_SERVER[HTTP_ORIGIN]"; # The client browser origin server - treated as string for stripos command
|
||||
$CORS_method = isset($_SERVER['HTTP_ACCESS_CONTROL_REQUEST_METHOD']) ? $_SERVER['HTTP_ACCESS_CONTROL_REQUEST_METHOD'] : $_SERVER['REQUEST_METHOD']; # Either the requested HTTP method or the current one
|
||||
$CORS_affected_scripts = " $CORS_affected_scripts "; # surround with spaces for preg match below
|
||||
|
||||
@@ -114,4 +132,4 @@ else
|
||||
}
|
||||
}
|
||||
}
|
||||
?>
|
||||
?>
|
||||
|
||||
@@ -4,14 +4,32 @@
|
||||
#
|
||||
# database connection settings and some global web settings
|
||||
#
|
||||
# Copyright (C) 2013 Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
|
||||
# Copyright (C) 2024 Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
|
||||
#
|
||||
# CHANGES:
|
||||
# 130328-0022 - Converted ereg to preg functions
|
||||
# 130802-0957 - Changed to PHP mysqli functions
|
||||
# 150626-2120 - Modified mysqli_error() to mysqli_connect_error() where appropriate
|
||||
# 240801-1130 - Code updates for PHP8 compatibility
|
||||
# 240805-2103 - Added PHP_error_reporting_OVERRIDE options
|
||||
#
|
||||
|
||||
$PHP_error_reporting_OVERRIDE=0;
|
||||
if (file_exists('options.php'))
|
||||
{
|
||||
require('options.php');
|
||||
}
|
||||
if ($PHP_error_reporting_OVERRIDE > 0)
|
||||
{
|
||||
$php_err_suppression_value=32767; # E_ALL
|
||||
$php_err_suppression_value-=($PHP_error_reporting_HIDE_ERRORS ? 1 : 0);
|
||||
$php_err_suppression_value-=($PHP_error_reporting_HIDE_WARNINGS ? 2 : 0);
|
||||
$php_err_suppression_value-=($PHP_error_reporting_HIDE_PARSES ? 4 : 0);
|
||||
$php_err_suppression_value-=($PHP_error_reporting_HIDE_NOTICES ? 8 : 0);
|
||||
$php_err_suppression_value-=($PHP_error_reporting_HIDE_DEPRECATIONS ? 8192 : 0);
|
||||
error_reporting($php_err_suppression_value);
|
||||
}
|
||||
|
||||
if ( file_exists("/etc/astguiclient.conf") )
|
||||
{
|
||||
$DBCagc = file("/etc/astguiclient.conf");
|
||||
|
||||
@@ -1,7 +1,7 @@
|
||||
<?php
|
||||
# options.php - manually defined options for vicidial.php
|
||||
#
|
||||
# Copyright (C) 2023 Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
|
||||
# Copyright (C) 2024 Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
|
||||
#
|
||||
# rename this file to options.php for the settings here to go into effect
|
||||
#
|
||||
@@ -30,6 +30,7 @@
|
||||
# 230617-0815 - Added dead_logging_version option
|
||||
# 231109-0830 - Changed link_to_grey_version to disabled by default
|
||||
# 231115-1610 - Added allow_vlc_lookup, default_consultative
|
||||
# 240802-1250 - Added options to customize PHP error reporting
|
||||
#
|
||||
|
||||
$conf_silent_prefix = '5'; # vicidial_conferences prefix to enter silently and muted for recording
|
||||
@@ -114,6 +115,15 @@ $INSERT_window_onload = ''; # inserted at the end of the onload function
|
||||
$INSERT_agent_events = ''; # inserted within the agent_events function
|
||||
$INSERT_before_body_close = ''; # inserted before each BODY close tag
|
||||
|
||||
# If this option is set to 1, then the error_reporting in php.ini will be ignored and settings below will be used for this directory
|
||||
$PHP_error_reporting_OVERRIDE = 0;
|
||||
# PHP error reporting options, set to 1 to keep the type of error from being displayed, either on-screen or to the error logs.
|
||||
$PHP_error_reporting_HIDE_ERRORS = 0; # STRONGLY advise leaving this value alone, but you do you.
|
||||
$PHP_error_reporting_HIDE_WARNINGS = 0;
|
||||
$PHP_error_reporting_HIDE_PARSES = 0;
|
||||
$PHP_error_reporting_HIDE_NOTICES = 0;
|
||||
$PHP_error_reporting_HIDE_DEPRECATIONS= 0;
|
||||
|
||||
# CORS settings: (to enable, customize the variables below, and uncomment the "require_once('agentCORS.php');" line at the bottom)
|
||||
# (NOTE: The first 3 variables must be set for these features to be active)
|
||||
$CORS_allowed_origin = ''; # if multiple origins allowed, separate them by a pipe (also allows PHP preg syntax)
|
||||
@@ -133,4 +143,4 @@ $CORS_debug = 0; # 0 = no, 1 = yes (default is no) This will generate a lot
|
||||
$customer_chat_refresh_seconds = 1; # How often (in seconds) to refresh customer ang agent chat window
|
||||
$manager_chat_refresh_seconds = 1; # How often (in seconds) to refresh manager chat window
|
||||
|
||||
?>
|
||||
?>
|
||||
|
||||
@@ -551,10 +551,11 @@
|
||||
# 240420-2227 - ConfBridge code added
|
||||
# 240517-0901 - Added ALT option for start_call_url fields
|
||||
# 240612-0206 - Fix for extension_appended_cidname newer options
|
||||
# 240801-1140 - Code updates for PHP8 compatibility
|
||||
#
|
||||
|
||||
$version = '2.14-444';
|
||||
$build = '240612-0206';
|
||||
$version = '2.14-445';
|
||||
$build = '240801-1140';
|
||||
$php_script = 'vdc_db_query.php';
|
||||
$mel=1; # Mysql Error Log enabled = 1
|
||||
$mysql_log_count=913;
|
||||
@@ -11659,8 +11660,8 @@ if ($ACTION == 'VDADcheckINCOMINGother')
|
||||
$chat_group_str="";
|
||||
$VLA_inOUT='NONE';
|
||||
$queue_seconds=0;
|
||||
if (!isset($inbound_email_groups)) {$inbound_email_groups=array();}
|
||||
if (!isset($inbound_chat_groups)) {$inbound_chat_groups=array();}
|
||||
if (!is_array($inbound_email_groups)) {$inbound_email_groups=array();}
|
||||
if (!is_array($inbound_chat_groups)) {$inbound_chat_groups=array();}
|
||||
|
||||
$email_group_ct=count($inbound_email_groups); # This should always be greater than zero for the script to reach this point, but just in case...
|
||||
for ($i=0; $i<$email_group_ct; $i++)
|
||||
|
||||
@@ -1,7 +1,7 @@
|
||||
<?php
|
||||
# customer_chat_code.php
|
||||
#
|
||||
# Copyright (C) 2022 Joe Johnson, Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
|
||||
# Copyright (C) 2024 Joe Johnson, Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
|
||||
#
|
||||
# Example for incorporating the customer side of the Vicidial chat into a web page.
|
||||
# Can be called as an include file, if desired.
|
||||
@@ -13,8 +13,26 @@
|
||||
# 160108-1659 - Added available_agents variable
|
||||
# 160120-1944 - Added show_email variable
|
||||
# 220220-1921 - Added allow_web_debug system setting
|
||||
# 240801-1130 - Code updates for PHP8 compatibility
|
||||
# 240805-2103 - Added PHP_error_reporting_OVERRIDE options
|
||||
#
|
||||
|
||||
$PHP_error_reporting_OVERRIDE=0;
|
||||
if (file_exists('options.php'))
|
||||
{
|
||||
require('options.php');
|
||||
}
|
||||
if ($PHP_error_reporting_OVERRIDE > 0)
|
||||
{
|
||||
$php_err_suppression_value=32767; # E_ALL
|
||||
$php_err_suppression_value-=($PHP_error_reporting_HIDE_ERRORS ? 1 : 0);
|
||||
$php_err_suppression_value-=($PHP_error_reporting_HIDE_WARNINGS ? 2 : 0);
|
||||
$php_err_suppression_value-=($PHP_error_reporting_HIDE_PARSES ? 4 : 0);
|
||||
$php_err_suppression_value-=($PHP_error_reporting_HIDE_NOTICES ? 8 : 0);
|
||||
$php_err_suppression_value-=($PHP_error_reporting_HIDE_DEPRECATIONS ? 8192 : 0);
|
||||
error_reporting($php_err_suppression_value);
|
||||
}
|
||||
|
||||
if (isset($_GET["lead_id"])) {$lead_id=$_GET["lead_id"];}
|
||||
elseif (isset($_POST["lead_id"])) {$lead_id=$_POST["lead_id"];}
|
||||
if (isset($_GET["chat_id"])) {$chat_id=$_GET["chat_id"];}
|
||||
@@ -34,17 +52,17 @@ if (isset($_GET["available_agents"])) {$available_agents=$_GET["available_agen
|
||||
if (isset($_GET["show_email"])) {$show_email=$_GET["show_email"];}
|
||||
elseif (isset($_POST["show_email"])) {$show_email=$_POST["show_email"];}
|
||||
|
||||
$lead_id = preg_replace("/[^0-9]/","",$lead_id);
|
||||
$chat_id = preg_replace('/[^-\_\.0-9a-zA-Z]/','',$chat_id);
|
||||
$group_id = preg_replace('/[^-\_0-9\p{L}]/u','',$group_id);
|
||||
$chat_group_id = preg_replace('/[^-\_0-9\p{L}]/u','',$chat_group_id);
|
||||
$email = preg_replace('/[^-\.\:\/\@\_0-9\p{L}]/u','',$email);
|
||||
$unique_userID = preg_replace('/[^-\.\_0-9a-zA-Z]/','',$unique_userID);
|
||||
$language = preg_replace('/[^-\_0-9a-zA-Z]/','',$language);
|
||||
$available_agents = preg_replace('/[^-\_0-9a-zA-Z]/','',$available_agents);
|
||||
$show_email = preg_replace('/[^-\_0-9a-zA-Z]/','',$show_email);
|
||||
if (isset($lead_id)) {$lead_id = preg_replace("/[^0-9]/","",$lead_id);}
|
||||
if (isset($chat_id)) {$chat_id = preg_replace('/[^-\_\.0-9a-zA-Z]/','',$chat_id);}
|
||||
if (isset($group_id)) {$group_id = preg_replace('/[^-\_0-9\p{L}]/u','',$group_id);}
|
||||
if (isset($chat_group_id)) {$chat_group_id = urlencode(preg_replace('/[^-\_0-9\p{L}]/u','',$chat_group_id));}
|
||||
if (isset($email)) {$email = urlencode(preg_replace('/[^-\.\:\/\@\_0-9\p{L}]/u','',$email));}
|
||||
if (isset($unique_userID)) {$unique_userID = urlencode(preg_replace('/[^-\.\_0-9a-zA-Z]/','',$unique_userID));}
|
||||
if (isset($language)) {$language = urlencode(preg_replace('/[^-\_0-9a-zA-Z]/','',$language));}
|
||||
if (isset($available_agents)) {urlencode($available_agents = preg_replace('/[^-\_0-9a-zA-Z]/','',$available_agents));}
|
||||
if (isset($show_email)) {$show_email = urlencode(preg_replace('/[^-\_0-9a-zA-Z]/','',$show_email));}
|
||||
|
||||
$URL_vars="?user=".urlencode($unique_userID)."&lead_id=".$lead_id."&group_id=".urlencode($chat_group_id)."&chat_id=".$chat_id."&email=".urlencode($email)."&language=".urlencode($language)."&available_agents=".urlencode($available_agents)."&show_email=".urlencode($show_email);
|
||||
$URL_vars="?user=".$unique_userID."&lead_id=".$lead_id."&group_id=".$chat_group_id."&chat_id=".$chat_id."&email=".$email."&language=".$language."&available_agents=".$available_agents."&show_email=".$show_email;
|
||||
header ("Content-type: text/html; charset=utf-8");
|
||||
header ("Cache-Control: no-cache, must-revalidate"); // HTTP/1.1
|
||||
header ("Pragma: no-cache"); // HTTP/1.0
|
||||
|
||||
@@ -1,7 +1,7 @@
|
||||
<?php
|
||||
# customer_chat_functions.php
|
||||
#
|
||||
# Copyright (C) 2022 Joe Johnson, Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
|
||||
# Copyright (C) 2024 Joe Johnson, Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
|
||||
#
|
||||
# CHANGES
|
||||
# 151212-0828 - First Build for customer chat
|
||||
@@ -16,6 +16,7 @@
|
||||
# 160805-2315 - Added coding to show logos in customer display
|
||||
# 161026-2230 - Added translation QXZ to untranslated text
|
||||
# 220220-1940 - Added allow_web_debug system setting
|
||||
# 240801-1130 - Code updates for PHP8 compatibility
|
||||
#
|
||||
|
||||
require("dbconnect_mysqli.php");
|
||||
@@ -54,24 +55,24 @@ if (isset($_GET["available_agents"])) {$available_agents=$_GET["available_age
|
||||
if (isset($_GET["show_email"])) {$show_email=$_GET["show_email"];}
|
||||
elseif (isset($_POST["show_email"])) {$show_email=$_POST["show_email"];}
|
||||
|
||||
$chat_member_name = preg_replace('/[^- \.\,\_0-9a-zA-Z]/',"",$chat_member_name);
|
||||
if(isset($chat_member_name)) {$chat_member_name = preg_replace('/[^- \.\,\_0-9a-zA-Z]/',"",$chat_member_name);}
|
||||
if (!$user) {echo "No user, no using."; exit;}
|
||||
|
||||
$DB=preg_replace("/[^0-9a-zA-Z]/","",$DB);
|
||||
$lead_id = preg_replace("/[^0-9]/","",$lead_id);
|
||||
$chat_id = preg_replace('/[^- \_\.0-9a-zA-Z]/','',$chat_id);
|
||||
$chat_level = preg_replace('/[^- \_\.0-9a-zA-Z]/','',$chat_level);
|
||||
$group_id = preg_replace('/[^- \_0-9a-zA-Z]/','',$group_id);
|
||||
$language = preg_replace('/[^-\_0-9a-zA-Z]/','',$language);
|
||||
$user = preg_replace("/\'|\"|\\\\|;/","",$user);
|
||||
$chat_member_name = preg_replace("/\'|\"|\\\\|;/","",$chat_member_name);
|
||||
$available_agents = preg_replace('/[^-\_0-9a-zA-Z]/','',$available_agents);
|
||||
$show_email = preg_replace('/[^-\_0-9a-zA-Z]/','',$show_email);
|
||||
$chat_message = preg_replace('/\|/', '|', $chat_message);
|
||||
$action = preg_replace('/[^-\_0-9a-zA-Z]/','',$action);
|
||||
$user_level = preg_replace('/[^-\_0-9a-zA-Z]/','',$user_level);
|
||||
$keepalive = preg_replace('/[^-\_0-9a-zA-Z]/','',$keepalive);
|
||||
$current_message_count = preg_replace('/[^-\_0-9a-zA-Z]/','',$current_message_count);
|
||||
if(isset($DB)) {$DB = preg_replace("/[^0-9a-zA-Z]/","",$DB);}
|
||||
if(isset($lead_id)) {$lead_id = preg_replace("/[^0-9]/","",$lead_id);}
|
||||
if(isset($chat_id)) {$chat_id = preg_replace('/[^- \_\.0-9a-zA-Z]/','',$chat_id);}
|
||||
if(isset($chat_level)) {$chat_level = preg_replace('/[^- \_\.0-9a-zA-Z]/','',$chat_level);}
|
||||
if(isset($group_id)) {$group_id = preg_replace('/[^- \_0-9a-zA-Z]/','',$group_id);}
|
||||
if(isset($language)) {$language = preg_replace('/[^-\_0-9a-zA-Z]/','',$language);}
|
||||
if(isset($user)) {$user = preg_replace("/\'|\"|\\\\|;/","",$user);}
|
||||
if(isset($chat_member_name)) {$chat_member_name = preg_replace("/\'|\"|\\\\|;/","",$chat_member_name);}
|
||||
if(isset($available_agents)) {$available_agents = preg_replace('/[^-\_0-9a-zA-Z]/','',$available_agents);}
|
||||
if(isset($show_email)) {$show_email = preg_replace('/[^-\_0-9a-zA-Z]/','',$show_email);}
|
||||
if(isset($chat_message)) {$chat_message = preg_replace('/\|/', '|', $chat_message);}
|
||||
if(isset($action)) {$action = preg_replace('/[^-\_0-9a-zA-Z]/','',$action);}
|
||||
if(isset($user_level)) {$user_level = preg_replace('/[^-\_0-9a-zA-Z]/','',$user_level);}
|
||||
if(isset($keepalive)) {$keepalive = preg_replace('/[^-\_0-9a-zA-Z]/','',$keepalive);}
|
||||
if(isset($current_message_count)) {$current_message_count = preg_replace('/[^-\_0-9a-zA-Z]/','',$current_message_count);}
|
||||
|
||||
$use_agent_colors=1;
|
||||
if (file_exists('options.php'))
|
||||
@@ -510,4 +511,4 @@ if ($action=="update_chat_window" && $chat_id) {
|
||||
}
|
||||
}
|
||||
|
||||
?>
|
||||
?>
|
||||
|
||||
@@ -4,12 +4,30 @@
|
||||
#
|
||||
# database connection settings and some global web settings
|
||||
#
|
||||
# Copyright (C) 2015 Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
|
||||
# Copyright (C) 2024 Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
|
||||
#
|
||||
# CHANGES:
|
||||
# 151212-0827 - First Build for customer chat
|
||||
# 240801-1130 - Code updates for PHP8 compatibility
|
||||
# 240805-2103 - Added PHP_error_reporting_OVERRIDE options
|
||||
#
|
||||
|
||||
$PHP_error_reporting_OVERRIDE=0;
|
||||
if (file_exists('options.php'))
|
||||
{
|
||||
require('options.php');
|
||||
}
|
||||
if ($PHP_error_reporting_OVERRIDE > 0)
|
||||
{
|
||||
$php_err_suppression_value=32767; # E_ALL
|
||||
$php_err_suppression_value-=($PHP_error_reporting_HIDE_ERRORS ? 1 : 0);
|
||||
$php_err_suppression_value-=($PHP_error_reporting_HIDE_WARNINGS ? 2 : 0);
|
||||
$php_err_suppression_value-=($PHP_error_reporting_HIDE_PARSES ? 4 : 0);
|
||||
$php_err_suppression_value-=($PHP_error_reporting_HIDE_NOTICES ? 8 : 0);
|
||||
$php_err_suppression_value-=($PHP_error_reporting_HIDE_DEPRECATIONS ? 8192 : 0);
|
||||
error_reporting($php_err_suppression_value);
|
||||
}
|
||||
|
||||
if ( file_exists("/etc/astguiclient.conf") )
|
||||
{
|
||||
$DBCagc = file("/etc/astguiclient.conf");
|
||||
|
||||
@@ -1,3 +1,23 @@
|
||||
<?php
|
||||
# options.php - manually defined options for vicidial admin scripts
|
||||
#
|
||||
# Copyright (C) 2024 Matt Florell <vicidial@gmail.com>, Joe Johnson <joej@vicidial.com> LICENSE: AGPLv2
|
||||
#
|
||||
# rename this file to options.php for the settings here to go into effect
|
||||
#
|
||||
# CHANGELOG
|
||||
# 160818-0200 - First build
|
||||
# 240802-1250 - Added options to customize PHP error output
|
||||
#
|
||||
|
||||
# If this option is set to 1, then the error_reporting in php.ini will be ignored and settings below will be used for this directory
|
||||
$PHP_error_reporting_OVERRIDE = 0;
|
||||
# PHP error reporting options, set to 1 to keep the type of error from being displayed, either on-screen or to the error logs.
|
||||
$PHP_error_reporting_HIDE_ERRORS = 0; # STRONGLY advise leaving this value alone, but you do you.
|
||||
$PHP_error_reporting_HIDE_WARNINGS = 0;
|
||||
$PHP_error_reporting_HIDE_PARSES = 0;
|
||||
$PHP_error_reporting_HIDE_NOTICES = 0;
|
||||
$PHP_error_reporting_HIDE_DEPRECATIONS= 0;
|
||||
|
||||
$use_agent_colors = '1'; # set to 1 to use the agent_screen_colors setting in the system settings
|
||||
?>
|
||||
|
||||
@@ -1,7 +1,7 @@
|
||||
<?php
|
||||
# vicidial_chat_customer_side.php
|
||||
#
|
||||
# Copyright (C) 2022 Joe Johnson, Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
|
||||
# Copyright (C) 2024 Joe Johnson, Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
|
||||
#
|
||||
# The main page of the customer chat interface. This will display a form for the customer
|
||||
# to fill out to attempt to initiate a chat with an available agent in the in-group
|
||||
@@ -19,6 +19,7 @@
|
||||
# 160203-1052 - Added display of chat message after ending it
|
||||
# 160805-2315 - Added coding to show logos in customer display
|
||||
# 220220-1915 - Added allow_web_debug system setting
|
||||
# 240801-1130 - Code updates for PHP8 compatibility
|
||||
#
|
||||
|
||||
require("dbconnect_mysqli.php");
|
||||
@@ -57,17 +58,17 @@ if (isset($_GET["show_email"])) {$show_email=$_GET["show_email"];}
|
||||
$PHP_SELF=$_SERVER['PHP_SELF'];
|
||||
$PHP_SELF = preg_replace('/\.php.*/i','.php',$PHP_SELF);
|
||||
|
||||
$lead_id = preg_replace("/[^0-9]/","",$lead_id);
|
||||
$user = preg_replace("/\'|\"|\\\\|;/","",$user);
|
||||
$chat_id = preg_replace('/[^- \_\.0-9a-zA-Z]/','',$chat_id);
|
||||
$group_id = preg_replace('/[^- \_0-9a-zA-Z]/','',$group_id);
|
||||
$language = preg_replace('/[^-\_0-9a-zA-Z]/','',$language);
|
||||
$available_agents = preg_replace('/[^-\_0-9a-zA-Z]/','',$available_agents);
|
||||
$status_link = preg_replace('/[^-\_0-9a-zA-Z]/','',$status_link);
|
||||
$show_email = preg_replace('/[^-\_0-9a-zA-Z]/','',$show_email);
|
||||
$send_request = preg_replace('/[^-\_0-9a-zA-Z]/','',$send_request);
|
||||
$join_chat = preg_replace('/[^-\_0-9a-zA-Z]/','',$join_chat);
|
||||
$stage = preg_replace('/[^-\_0-9a-zA-Z]/','',$stage);
|
||||
if (isset($lead_id)) {$lead_id = preg_replace("/[^0-9]/","",$lead_id);}
|
||||
if (isset($user)) {$user = preg_replace("/\'|\"|\\\\|;/","",$user);}
|
||||
if (isset($chat_id)) {$chat_id = preg_replace('/[^- \_\.0-9a-zA-Z]/','',$chat_id);}
|
||||
if (isset($group_id)) {$group_id = preg_replace('/[^- \_0-9a-zA-Z]/','',$group_id);}
|
||||
if (isset($language)) {$language = preg_replace('/[^-\_0-9a-zA-Z]/','',$language);}
|
||||
if (isset($available_agents)) {$available_agents = preg_replace('/[^-\_0-9a-zA-Z]/','',$available_agents);}
|
||||
if (isset($status_link)) {$status_link = preg_replace('/[^-\_0-9a-zA-Z]/','',$status_link);}
|
||||
if (isset($show_email)) {$show_email = preg_replace('/[^-\_0-9a-zA-Z]/','',$show_email);}
|
||||
if (isset($send_request)) {$send_request = preg_replace('/[^-\_0-9a-zA-Z]/','',$send_request);}
|
||||
if (isset($join_chat)) {$join_chat = preg_replace('/[^-\_0-9a-zA-Z]/','',$join_chat);}
|
||||
if (isset($stage)) {$stage = preg_replace('/[^-\_0-9a-zA-Z]/','',$stage);}
|
||||
|
||||
#############################################
|
||||
##### START SYSTEM_SETTINGS LOOKUP #####
|
||||
@@ -668,7 +669,7 @@ $chat_title= _QXZ("Request chat with agent"); # This can be modified for customi
|
||||
</span>
|
||||
</form>
|
||||
</body>
|
||||
<?
|
||||
<?php
|
||||
} else if ($chat_id && $group_id && (!$first_name || !$last_name)) {
|
||||
?>
|
||||
<body>
|
||||
@@ -710,7 +711,7 @@ $chat_title= _QXZ("Request chat with agent"); # This can be modified for customi
|
||||
</form>
|
||||
</body>
|
||||
|
||||
<?
|
||||
<?php
|
||||
} else {
|
||||
?>
|
||||
<body onLoad="StartRefresh();" onUnload="javascript:clearInterval(rInt); LeaveChat();">
|
||||
@@ -797,7 +798,7 @@ $chat_title= _QXZ("Request chat with agent"); # This can be modified for customi
|
||||
<audio id='CustomerChatAudioAlertFile'><source src="sounds/chat_alert.mp3" type="audio/mpeg"></audio>
|
||||
</form>
|
||||
</body>
|
||||
<?
|
||||
<?php
|
||||
}
|
||||
?>
|
||||
|
||||
|
||||
@@ -8,6 +8,7 @@
|
||||
# 231228-2204 - First build
|
||||
# 240108-1556 - Added channel/server display
|
||||
# 240114-1018 - Added Agent Gone summary stat
|
||||
# 240801-1130 - Code updates for PHP8 compatibility
|
||||
#
|
||||
|
||||
$startMS = microtime();
|
||||
@@ -48,7 +49,7 @@ $NOW_DATE = date("Y-m-d");
|
||||
$NOW_TIME = date("Y-m-d H:i:s");
|
||||
$STARTtime = date("U");
|
||||
$start_screen=0;
|
||||
if (!isset($group)) {$group = array();}
|
||||
if (!is_array($group)) {$group = array();}
|
||||
if (!isset($query_date)) {$query_date = $NOW_DATE; $start_screen=1;}
|
||||
if (!isset($end_date)) {$end_date = $NOW_DATE;}
|
||||
|
||||
|
||||
@@ -1,13 +1,14 @@
|
||||
<?php
|
||||
# AST_AMD_log_report.php
|
||||
#
|
||||
# Copyright (C) 2022 Joe Johnson, Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
|
||||
# Copyright (C) 2024 Joe Johnson, Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
|
||||
#
|
||||
# CHANGES
|
||||
# 190329-1852 - First build, based on AST_carrier_log_report.php
|
||||
# 191013-0839 - Fixes for PHP7
|
||||
# 220303-1415 - Added allow_web_debug system setting
|
||||
# 220812-0951 - Added User Group report permissions checking
|
||||
# 240801-1130 - Code updates for PHP8 compatibility
|
||||
#
|
||||
|
||||
$startMS = microtime();
|
||||
@@ -52,9 +53,9 @@ $DB=preg_replace("/[^0-9a-zA-Z]/","",$DB);
|
||||
|
||||
$START_TIME=date("U");
|
||||
$NOW_DATE = date("Y-m-d");
|
||||
if (!isset($server_ip)) {$server_ip = array();}
|
||||
if (!isset($AMDSTATUS)) {$AMDSTATUS = array();}
|
||||
if (!isset($AMDRESPONSE)) {$AMDRESPONSE = array();}
|
||||
if (!is_array($server_ip)) {$server_ip = array();}
|
||||
if (!is_array($AMDSTATUS)) {$AMDSTATUS = array();}
|
||||
if (!is_array($AMDRESPONSE)) {$AMDRESPONSE = array();}
|
||||
if (!isset($query_date)) {$query_date = $NOW_DATE;}
|
||||
if (strlen($query_date_D) < 6) {$query_date_D = "00:00:00";}
|
||||
if (strlen($query_date_T) < 6) {$query_date_T = "23:59:59";}
|
||||
|
||||
@@ -3,7 +3,7 @@
|
||||
#
|
||||
# This report is for viewing the a report of API activity to the vicidial_api_log table
|
||||
#
|
||||
# Copyright (C) 2022 Joe Johnson, Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
|
||||
# Copyright (C) 2024 Joe Johnson, Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
|
||||
#
|
||||
# CHANGES
|
||||
#
|
||||
@@ -17,6 +17,7 @@
|
||||
# 180502-2115 - Added new help display
|
||||
# 191013-0829 - Fixes for PHP7
|
||||
# 220303-1028 - Added allow_web_debug system setting
|
||||
# 240801-1130 - Code updates for PHP8 compatibility
|
||||
#
|
||||
|
||||
$startMS = microtime();
|
||||
@@ -63,10 +64,10 @@ $DB=preg_replace("/[^0-9a-zA-Z]/","",$DB);
|
||||
|
||||
$report_name="API Log Report";
|
||||
$NOW_DATE = date("Y-m-d");
|
||||
if (!isset($users)) {$users=array();}
|
||||
if (!isset($agent_users)) {$agent_users=array();}
|
||||
if (!isset($functions)) {$functions=array();}
|
||||
if (!isset($results)) {$results=array();}
|
||||
if (!is_array($users)) {$users=array();}
|
||||
if (!is_array($agent_users)) {$agent_users=array();}
|
||||
if (!is_array($functions)) {$functions=array();}
|
||||
if (!is_array($results)) {$results=array();}
|
||||
if (!isset($api_date_D)) {$api_date_D=$NOW_DATE;}
|
||||
if (!isset($api_date_end_D)) {$api_date_end_D=$NOW_DATE;}
|
||||
if (!isset($api_date_T)) {$api_date_T="00:00:00";}
|
||||
@@ -732,6 +733,7 @@ if ($SUBMIT && $api_date_D && $api_date_T && $api_date_end_D && $api_date_end_T)
|
||||
if ($DB) {print $stmt."\n";}
|
||||
# print $stmt."\n";
|
||||
|
||||
$url_vars=array();
|
||||
$URL_header='';
|
||||
$ASCII_border="+---------------------+--------------------------------+------------+----------------------+--------------------------------+------------+----------------------+----------+-----------+----------------------+-----------+\n";
|
||||
if ($show_urls)
|
||||
|
||||
@@ -1,7 +1,7 @@
|
||||
<?php
|
||||
# AST_CLOSERstats.php
|
||||
#
|
||||
# Copyright (C) 2022 Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
|
||||
# Copyright (C) 2024 Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
|
||||
#
|
||||
# CHANGES:
|
||||
# 60619-1714 - Added variable filtering to eliminate SQL injection attack threat
|
||||
@@ -70,6 +70,7 @@
|
||||
# 211022-0735 - Added IR_SLA_all_statuses options.php setting
|
||||
# 212207-2217 - Added IQNANQ to drop SQL calculation queries
|
||||
# 220303-0850 - Added allow_web_debug system setting
|
||||
# 240801-1130 - Code updates for PHP8 compatibility
|
||||
#
|
||||
|
||||
$startMS = microtime();
|
||||
@@ -121,7 +122,7 @@ $MT[0]='0';
|
||||
$NOW_DATE = date("Y-m-d");
|
||||
$NOW_TIME = date("Y-m-d H:i:s");
|
||||
$STARTtime = date("U");
|
||||
if (!isset($group)) {$group = array();}
|
||||
if (!is_array($group)) {$group = array();}
|
||||
if (!isset($query_date)) {$query_date = $NOW_DATE;}
|
||||
if (!isset($end_date)) {$end_date = $NOW_DATE;}
|
||||
if (strlen($shift)<2) {$shift='ALL';}
|
||||
|
||||
@@ -1,7 +1,7 @@
|
||||
<?php
|
||||
# AST_CLOSERstats_v2.php
|
||||
#
|
||||
# Copyright (C) 2022 Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
|
||||
# Copyright (C) 2024 Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
|
||||
#
|
||||
# CHANGES:
|
||||
# 60619-1714 - Added variable filtering to eliminate SQL injection attack threat
|
||||
@@ -75,6 +75,7 @@
|
||||
# 211027-1050 - Added optional campaign selection(camp_select), for calculation of OCR only
|
||||
# 212207-2227 - Added IQNANQ to drop SQL calculation queries, fix for AHT calculation in show_camp mode
|
||||
# 221208-1013 - Added vicidial_inbound_callback_queue stats
|
||||
# 240801-1130 - Code updates for PHP8 compatibility
|
||||
#
|
||||
|
||||
$startMS = microtime();
|
||||
@@ -132,8 +133,8 @@ $MT[0]='0';
|
||||
$NOW_DATE = date("Y-m-d");
|
||||
$NOW_TIME = date("Y-m-d H:i:s");
|
||||
$STARTtime = date("U");
|
||||
if (!isset($group)) {$group = array();}
|
||||
if (!isset($campaigns)) {$campaigns = array();}
|
||||
if (!is_array($group)) {$group = array();}
|
||||
if (!is_array($campaigns)) {$campaigns = array();}
|
||||
if (!isset($query_date)) {$query_date = $NOW_DATE;}
|
||||
if (!isset($end_date)) {$end_date = $NOW_DATE;}
|
||||
if (strlen($shift)<2) {$shift='ALL';}
|
||||
|
||||
@@ -1,7 +1,7 @@
|
||||
<?php
|
||||
# AST_CLOSERsummary_hourly.php
|
||||
#
|
||||
# Copyright (C) 2023 Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
|
||||
# Copyright (C) 2024 Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
|
||||
#
|
||||
# CHANGES
|
||||
#
|
||||
@@ -35,6 +35,7 @@
|
||||
# 200605-1100 - user_group bug fix
|
||||
# 220303-0829 - Added allow_web_debug system setting
|
||||
# 230526-1740 - Patch for user_group bug, related to Issue #1346
|
||||
# 240801-1130 - Code updates for PHP8 compatibility
|
||||
#
|
||||
|
||||
$startMS = microtime();
|
||||
@@ -85,7 +86,7 @@ $MT[0]='0';
|
||||
$NOW_DATE = date("Y-m-d");
|
||||
$NOW_TIME = date("Y-m-d H:i:s");
|
||||
$STARTtime = date("U");
|
||||
if (!isset($group)) {$group = array();}
|
||||
if (!is_array($group)) {$group = array();}
|
||||
if (!isset($query_date)) {$query_date = $NOW_DATE;}
|
||||
if (!isset($end_date)) {$end_date = $NOW_DATE;}
|
||||
if (strlen($shift)<2) {$shift='ALL';}
|
||||
|
||||
@@ -1,13 +1,14 @@
|
||||
<?php
|
||||
# AST_CMstats.php
|
||||
#
|
||||
# Copyright (C) 2022 Matt Florell <vicidial@gmail.com>, Joe Johnson <freewermadmin@gmail.com> LICENSE: AGPLv2
|
||||
# Copyright (C) 2024 Matt Florell <vicidial@gmail.com>, Joe Johnson <freewermadmin@gmail.com> LICENSE: AGPLv2
|
||||
#
|
||||
# CHANGES
|
||||
# 180724-2109 - First build
|
||||
# 180829-1155 - Added totals
|
||||
# 191013-0849 - Fixes for PHP7
|
||||
# 220303-0822 - Added allow_web_debug system setting
|
||||
# 240801-1130 - Code updates for PHP8 compatibility
|
||||
#
|
||||
|
||||
$startMS = microtime();
|
||||
@@ -49,8 +50,8 @@ $DB=preg_replace("/[^0-9a-zA-Z]/","",$DB);
|
||||
$NOW_DATE = date("Y-m-d");
|
||||
$NOW_TIME = date("Y-m-d H:i:s");
|
||||
$STARTtime = date("U");
|
||||
if (!isset($callmenus)) {$callmenus=array();}
|
||||
if (!isset($group)) {$group = array();}
|
||||
if (!is_array($callmenus)) {$callmenus=array();}
|
||||
if (!is_array($group)) {$group = array();}
|
||||
if (!isset($query_date)) {$query_date = "$NOW_DATE 00:00:00";}
|
||||
if (!isset($end_date)) {$end_date = "$NOW_DATE 23:23:59";}
|
||||
|
||||
|
||||
@@ -1,11 +1,12 @@
|
||||
<?php
|
||||
# AST_DIDdetail.php
|
||||
#
|
||||
# Copyright (C) 2022 Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
|
||||
# Copyright (C) 2024 Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
|
||||
#
|
||||
# CHANGES
|
||||
#
|
||||
# 220510-0945 - First build
|
||||
# 240801-1130 - Code updates for PHP8 compatibility
|
||||
#
|
||||
|
||||
$startMS = microtime();
|
||||
@@ -49,7 +50,7 @@ $DB=preg_replace("/[^0-9a-zA-Z]/","",$DB);
|
||||
$NOW_DATE = date("Y-m-d");
|
||||
$NOW_TIME = date("Y-m-d H:i:s");
|
||||
$STARTtime = date("U");
|
||||
if (!isset($group)) {$group = array();}
|
||||
if (!is_array($group)) {$group = array();}
|
||||
if (!isset($query_date)) {$query_date = $NOW_DATE;}
|
||||
if (!isset($end_date)) {$end_date = $NOW_DATE;}
|
||||
if (!isset($time_BEGIN)) {$time_BEGIN = "00:00:00";}
|
||||
|
||||
@@ -1,7 +1,7 @@
|
||||
<?php
|
||||
# AST_DIDstats.php
|
||||
#
|
||||
# Copyright (C) 2022 Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
|
||||
# Copyright (C) 2024 Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
|
||||
#
|
||||
# CHANGES
|
||||
#
|
||||
@@ -38,6 +38,7 @@
|
||||
# 191013-0850 - Fixes for PHP7
|
||||
# 210525-1715 - Fixed help display, modification for more call details
|
||||
# 220303-0759 - Added allow_web_debug system setting
|
||||
# 240801-1130 - Code updates for PHP8 compatibility
|
||||
#
|
||||
|
||||
$startMS = microtime();
|
||||
@@ -79,7 +80,7 @@ $DB=preg_replace("/[^0-9a-zA-Z]/","",$DB);
|
||||
$NOW_DATE = date("Y-m-d");
|
||||
$NOW_TIME = date("Y-m-d H:i:s");
|
||||
$STARTtime = date("U");
|
||||
if (!isset($group)) {$group = array();}
|
||||
if (!is_array($group)) {$group = array();}
|
||||
if (!isset($query_date)) {$query_date = $NOW_DATE;}
|
||||
if (!isset($end_date)) {$end_date = $NOW_DATE;}
|
||||
if (!isset($time_BEGIN)) {$time_BEGIN = "00:00:00";}
|
||||
|
||||
@@ -1,7 +1,7 @@
|
||||
<?php
|
||||
# AST_DIDstats_v2.php - DID sumary report
|
||||
#
|
||||
# Copyright (C) 2022 Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
|
||||
# Copyright (C) 2024 Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
|
||||
#
|
||||
# CHANGES
|
||||
#
|
||||
@@ -9,6 +9,7 @@
|
||||
# 170903-0941 - Added screen color settings
|
||||
# 191013-0817 - Fixes for PHP7
|
||||
# 220303-0726 - Added allow_web_debug system setting
|
||||
# 240801-1130 - Code updates for PHP8 compatibility
|
||||
#
|
||||
|
||||
$startMS = microtime();
|
||||
@@ -50,7 +51,7 @@ $DB=preg_replace("/[^0-9a-zA-Z]/","",$DB);
|
||||
$NOW_DATE = date("Y-m-d");
|
||||
$NOW_TIME = date("Y-m-d H:i:s");
|
||||
$STARTtime = date("U");
|
||||
if (!isset($group)) {$group = array();}
|
||||
if (!is_array($group)) {$group = array();}
|
||||
if (!isset($query_date)) {$query_date = $NOW_DATE;}
|
||||
if (!isset($end_date)) {$end_date = $NOW_DATE;}
|
||||
if (!isset($time_BEGIN)) {$time_BEGIN = "00:00:00";}
|
||||
|
||||
@@ -1,7 +1,7 @@
|
||||
<?php
|
||||
# AST_IVRstats.php
|
||||
#
|
||||
# Copyright (C) 2022 Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
|
||||
# Copyright (C) 2024 Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
|
||||
#
|
||||
# CHANGES
|
||||
# 81026-2026 - First build
|
||||
@@ -42,6 +42,7 @@
|
||||
# 180507-2315 - Added new help display
|
||||
# 191013-0835 - Fixes for PHP7
|
||||
# 220221-0926 - Added allow_web_debug system setting
|
||||
# 240801-1130 - Code updates for PHP8 compatibility
|
||||
#
|
||||
|
||||
$startMS = microtime();
|
||||
@@ -81,7 +82,7 @@ if (strlen($type)<2) {$type='inbound';}
|
||||
$NOW_DATE = date("Y-m-d");
|
||||
$NOW_TIME = date("Y-m-d H:i:s");
|
||||
$STARTtime = date("U");
|
||||
if (!isset($group)) {$group = array();}
|
||||
if (!is_array($group)) {$group = array();}
|
||||
if (!isset($query_date)) {$query_date = "$NOW_DATE 00:00:00";}
|
||||
if (!isset($end_date)) {$end_date = "$NOW_DATE 23:23:59";}
|
||||
|
||||
@@ -971,9 +972,7 @@ else
|
||||
|
||||
$s++;
|
||||
}
|
||||
$TOTALcalls = sprintf("%6s", $TOTALcalls);
|
||||
$totFLOWtotal = sprintf("%6s", $totFLOWtotal);
|
||||
$totFLOWdrop = sprintf("%6s", $totFLOWdrop);
|
||||
|
||||
$TavgFLOWivr_time = MathZDC($totFLOWivr_time, $TOTALcalls);
|
||||
$TavgFLOWivr_time = round($TavgFLOWivr_time, 0);
|
||||
$TavgFLOWivr_time = sprintf("%4s", $TavgFLOWivr_time);
|
||||
@@ -983,6 +982,9 @@ else
|
||||
$totFLOWdropPCT = (MathZDC($totFLOWdrop, $totFLOWtotal) * 100);
|
||||
$totFLOWdropPCT = round($totFLOWdropPCT, 0);
|
||||
$totFLOWdropPCT = sprintf("%5s", $totFLOWdropPCT);
|
||||
$TOTALcalls = sprintf("%6s", $TOTALcalls);
|
||||
$totFLOWtotal = sprintf("%6s", $totFLOWtotal);
|
||||
$totFLOWdrop = sprintf("%6s", $totFLOWdrop);
|
||||
|
||||
$ASCII_text.="+--------+--------+--------+--------+------+------+------------\n";
|
||||
$ASCII_text.="| $TOTALcalls | $totFLOWtotal | $totFLOWdrop | $totFLOWdropPCT% | $TavgFLOWivr_time | $TavgFLOWtotal_time |\n";
|
||||
|
||||
@@ -1,7 +1,7 @@
|
||||
<?php
|
||||
# AST_LISTS_campaign_stats.php
|
||||
#
|
||||
# Copyright (C) 2022 Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
|
||||
# Copyright (C) 2024 Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
|
||||
#
|
||||
# This is a list inventory report, not a calling report. This report will show
|
||||
# statistics for all of the lists in the selected campaigns
|
||||
@@ -33,6 +33,7 @@
|
||||
# 180507-2315 - Added new help display
|
||||
# 191013-0819 - Fixes for PHP7
|
||||
# 220302-1315 - Added allow_web_debug system setting
|
||||
# 240801-1130 - Code updates for PHP8 compatibility
|
||||
#
|
||||
|
||||
$startMS = microtime();
|
||||
@@ -66,7 +67,7 @@ $DB=preg_replace("/[^0-9a-zA-Z]/","",$DB);
|
||||
$NOW_DATE = date("Y-m-d");
|
||||
$NOW_TIME = date("Y-m-d H:i:s");
|
||||
$STARTtime = date("U");
|
||||
if (!isset($group)) {$group = array();}
|
||||
if (!is_array($group)) {$group = array();}
|
||||
|
||||
$report_name = 'Lists Campaign Statuses Report';
|
||||
$db_source = 'M';
|
||||
|
||||
@@ -1,7 +1,7 @@
|
||||
<?php
|
||||
# AST_LISTS_pass_report.php
|
||||
#
|
||||
# Copyright (C) 2022 Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
|
||||
# Copyright (C) 2024 Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
|
||||
#
|
||||
# This is a list inventory report, not a calling report. This report will show
|
||||
# statistics for all of the lists in the selected campaigns
|
||||
@@ -27,6 +27,7 @@
|
||||
# 210330-1659 - Added extra warnings and forced confirmation before running report
|
||||
# 220221-0906 - Added allow_web_debug system setting
|
||||
# 221109-0729 - Fix for DOWNLOAD link and use_lists variable in links
|
||||
# 240801-1130 - Code updates for PHP8 compatibility
|
||||
#
|
||||
|
||||
$startMS = microtime();
|
||||
@@ -62,7 +63,7 @@ if (isset($_GET["search_archived_data"])) {$search_archived_data=$_GET["search
|
||||
$NOW_DATE = date("Y-m-d");
|
||||
$NOW_TIME = date("Y-m-d H:i:s");
|
||||
$STARTtime = date("U");
|
||||
if (!isset($group)) {$group = array();}
|
||||
if (!is_array($group)) {$group = array();}
|
||||
|
||||
$DB=preg_replace("/[^0-9a-zA-Z]/","",$DB);
|
||||
|
||||
@@ -589,7 +590,7 @@ if (strlen($group[0]) < 1)
|
||||
}
|
||||
else if (strlen($group[0]) >= 1 && !$confirm_run)
|
||||
{
|
||||
$MAIN.="<font color='#900' size='3'><B>"._QXZ("REMINDER - THIS REPORT CAN TAKE A LONG TIME TO RUN AND WILL INTERFERE WITH DIALING IF EXECUTED DURING PRODUCTION.")."<BR>"._QXZ("IF YOU ARE SURE YOU WOULD LIKE TO RUN THE REPORT AT THIS TIME")." <a href=\"$PHP_SELF?DB=$DB$groupQS&SUBMIT=$SUBMIT&confirm_run=1&use_lists=1&search_archived_data=$search_archived_data\">"._QXZ("CLICK HERE")."</a></B></font>";
|
||||
$MAIN.="<font color='#900' size='3'><B>"._QXZ("REMINDER - THIS REPORT CAN TAKE A LONG TIME TO RUN AND WILL INTERFERE WITH DIALING IF EXECUTED DURING PRODUCTION.")."<BR>"._QXZ("IF YOU ARE SURE YOU WOULD LIKE TO RUN THE REPORT AT THIS TIME")." <a href=\"$PHP_SELF?DB=$DB$groupQS&SUBMIT=$SUBMIT&confirm_run=1&use_lists=$use_lists&report_display_type=$report_display_type&search_archived_data=$search_archived_data\">"._QXZ("CLICK HERE")."</a></B></font>";
|
||||
}
|
||||
else
|
||||
{
|
||||
|
||||
@@ -1,7 +1,7 @@
|
||||
<?php
|
||||
# AST_LISTS_stats.php
|
||||
#
|
||||
# Copyright (C) 2022 Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
|
||||
# Copyright (C) 2024 Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
|
||||
#
|
||||
# This is a list inventory report, not a calling report. This report will show
|
||||
# statistics for all of the lists in the selected campaigns
|
||||
@@ -19,6 +19,7 @@
|
||||
# 170903-0951 - Added screen color settings
|
||||
# 180507-2315 - Added new help display
|
||||
# 220302-1214 - Added allow_web_debug system setting
|
||||
# 240801-1130 - Code updates for PHP8 compatibility
|
||||
#
|
||||
|
||||
$startMS = microtime();
|
||||
@@ -52,7 +53,7 @@ $DB=preg_replace("/[^0-9a-zA-Z]/","",$DB);
|
||||
$NOW_DATE = date("Y-m-d");
|
||||
$NOW_TIME = date("Y-m-d H:i:s");
|
||||
$STARTtime = date("U");
|
||||
if (!isset($list)) {$list = array();}
|
||||
if (!is_array($list)) {$list = array();}
|
||||
|
||||
$report_name = 'Lists Statuses Report';
|
||||
$db_source = 'M';
|
||||
|
||||
@@ -1,7 +1,7 @@
|
||||
<?php
|
||||
# AST_OUTBOUNDsummary_interval.php
|
||||
#
|
||||
# Copyright (C) 2022 Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
|
||||
# Copyright (C) 2024 Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
|
||||
#
|
||||
# CHANGES
|
||||
#
|
||||
@@ -35,6 +35,7 @@
|
||||
# 180507-2315 - Added new help display
|
||||
# 191013-0813 - Fixes for PHP7
|
||||
# 220302-1007 - Added allow_web_debug system setting
|
||||
# 240801-1130 - Code updates for PHP8 compatibility
|
||||
#
|
||||
|
||||
$startMS = microtime();
|
||||
@@ -83,7 +84,7 @@ $MT[0]='0';
|
||||
$NOW_DATE = date("Y-m-d");
|
||||
$NOW_TIME = date("Y-m-d H:i:s");
|
||||
$STARTtime = date("U");
|
||||
if (!isset($group)) {$group = array();}
|
||||
if (!is_array($group)) {$group = array();}
|
||||
if (!isset($query_date)) {$query_date = $NOW_DATE;}
|
||||
if (!isset($end_date)) {$end_date = $NOW_DATE;}
|
||||
if (strlen($shift)<2) {$shift='ALL';}
|
||||
|
||||
@@ -1,7 +1,7 @@
|
||||
<?php
|
||||
# AST_VDADstats.php
|
||||
#
|
||||
# Copyright (C) 2022 Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
|
||||
# Copyright (C) 2024 Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
|
||||
#
|
||||
# CHANGES
|
||||
# 60619-1718 - Added variable filtering to eliminate SQL injection attack threat
|
||||
@@ -58,6 +58,7 @@
|
||||
# 190823-1620 - Fixed download archive bug
|
||||
# 191013-0852 - Fixes for PHP7
|
||||
# 220301-1641 - Added allow_web_debug system setting
|
||||
# 240801-1130 - Code updates for PHP8 compatibility
|
||||
#
|
||||
|
||||
$startMS = microtime();
|
||||
@@ -113,8 +114,8 @@ $DB=preg_replace("/[^0-9a-zA-Z]/","",$DB);
|
||||
$NOW_DATE = date("Y-m-d");
|
||||
$NOW_TIME = date("Y-m-d H:i:s");
|
||||
$STARTtime = date("U");
|
||||
if (!isset($group)) {$group = array();}
|
||||
if (!isset($list_ids)) {$list_ids = array();}
|
||||
if (!is_array($group)) {$group = array();}
|
||||
if (!is_array($list_ids)) {$list_ids = array();}
|
||||
if (!isset($query_date)) {$query_date = $NOW_DATE;}
|
||||
if (!isset($end_date)) {$end_date = $NOW_DATE;}
|
||||
if (strlen($shift)<2) {$shift='ALL';}
|
||||
@@ -1395,7 +1396,7 @@ else
|
||||
if ($Ctally_to_print > 0)
|
||||
{
|
||||
$rowx=mysqli_fetch_row($rslt);
|
||||
$AGENTsec = "$rowx[0]";
|
||||
$AGENTsec = $rowx[0];
|
||||
}
|
||||
if ($DB) {$ASCII_text .= "$AGENTsec|$Ctally_to_print|$stmt\n";}
|
||||
|
||||
|
||||
@@ -1,7 +1,7 @@
|
||||
<?php
|
||||
# AST_admin_template_maker.php - version 2.14
|
||||
#
|
||||
# Copyright (C) 2022 Matt Florell,Joe Johnson <vicidial@gmail.com> LICENSE: AGPLv2
|
||||
# Copyright (C) 2024 Matt Florell,Joe Johnson <vicidial@gmail.com> LICENSE: AGPLv2
|
||||
#
|
||||
# CHANGES
|
||||
# 120402-2132 - First Build
|
||||
@@ -19,6 +19,7 @@
|
||||
# 180927-0633 - Fix for deleted template function in alternate language, issue #1127
|
||||
# 210312-1700 - Added layout editing functionality
|
||||
# 220222-1100 - Added allow_web_debug system setting
|
||||
# 240801-1130 - Code updates for PHP8 compatibility
|
||||
#
|
||||
|
||||
require("dbconnect_mysqli.php");
|
||||
@@ -107,6 +108,7 @@ $submit_template = preg_replace("/\<|\>|\'|\"|\\\\|;/", '', $submit_template);
|
||||
$submit_edited_template = preg_replace("/\<|\>|\'|\"|\\\\|;/", '', $submit_edited_template);
|
||||
$file_format = preg_replace("/\<|\>|\'|\"|\\\\|;/",'',$file_format);
|
||||
$file_delimiter = preg_replace("/\<|\>|\'|\"|\\\\|;/",'',$file_delimiter);
|
||||
if (!is_array($template_statuses)) {$template_statuses=array();}
|
||||
|
||||
# Variables filtered further down in the code
|
||||
# $template_statuses
|
||||
|
||||
@@ -1,7 +1,7 @@
|
||||
<?php
|
||||
# AST_agentDIDstats.php
|
||||
#
|
||||
# Copyright (C) 2023 Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
|
||||
# Copyright (C) 2024 Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
|
||||
#
|
||||
# CHANGES
|
||||
#
|
||||
@@ -11,6 +11,7 @@
|
||||
# 191013-0836 - Fixes for PHP7
|
||||
# 220303-1422 - Added allow_web_debug system setting
|
||||
# 230526-1740 - Patch for user_group bug, related to Issue #1346
|
||||
# 240801-1130 - Code updates for PHP8 compatibility
|
||||
#
|
||||
|
||||
$startMS = microtime();
|
||||
@@ -48,7 +49,7 @@ $DB=preg_replace("/[^0-9a-zA-Z]/","",$DB);
|
||||
$NOW_DATE = date("Y-m-d");
|
||||
$NOW_TIME = date("Y-m-d H:i:s");
|
||||
$STARTtime = date("U");
|
||||
if (!isset($group)) {$group = array();}
|
||||
if (!is_array($group)) {$group = array();}
|
||||
if (!isset($query_date)) {$query_date = $NOW_DATE;}
|
||||
if (!isset($end_date)) {$end_date = $NOW_DATE;}
|
||||
if ($file_download>0) {$DB="";}
|
||||
|
||||
@@ -1,7 +1,7 @@
|
||||
<?php
|
||||
# AST_agent_days_detail.php
|
||||
#
|
||||
# Copyright (C) 2023 Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
|
||||
# Copyright (C) 2024 Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
|
||||
#
|
||||
# CHANGES
|
||||
#
|
||||
@@ -36,6 +36,7 @@
|
||||
# 191013-0848 - Fixes for PHP7
|
||||
# 220221-0946 - Added allow_web_debug system setting
|
||||
# 230526-1740 - Patch for user_group bug, related to Issue #1346
|
||||
# 240801-1130 - Code updates for PHP8 compatibility
|
||||
#
|
||||
|
||||
$startMS = microtime();
|
||||
@@ -77,7 +78,7 @@ $MT[0]='';
|
||||
$NOW_DATE = date("Y-m-d");
|
||||
$NOW_TIME = date("Y-m-d H:i:s");
|
||||
$STARTtime = date("U");
|
||||
if (!isset($group)) {$group = array();}
|
||||
if (!is_array($group)) {$group = array();}
|
||||
if (!isset($query_date)) {$query_date = $NOW_DATE;}
|
||||
if (!isset($end_date)) {$end_date = $NOW_DATE;}
|
||||
if (strlen($shift)<2) {$shift='ALL';}
|
||||
@@ -353,7 +354,7 @@ while ($i < $user_groups_to_print)
|
||||
#if ( (preg_match("/--ALL--/",$group_string) ) or ($group_ct < 1) )
|
||||
# {
|
||||
$user_group_SQL = "and user_group IN('".implode("', '", $user_groups)."')";
|
||||
$user_group_SQL_val = "and vicidial_agent_log.user_group IN('".implode("', '", $user_groups)."')";
|
||||
$user_group_SQL_val = "and ".$vicidial_agent_log_table.".user_group IN('".implode("', '", $user_groups)."')";
|
||||
$user_group_IN_clause="user_group in ('".implode("', '", $user_groups)."')";
|
||||
# }
|
||||
#else
|
||||
|
||||
@@ -1,7 +1,7 @@
|
||||
<?php
|
||||
# AST_agent_days_time.php
|
||||
#
|
||||
# Copyright (C) 2023 Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
|
||||
# Copyright (C) 2024 Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
|
||||
#
|
||||
# CHANGES
|
||||
#
|
||||
@@ -14,6 +14,7 @@
|
||||
# 220303-1510 - Added allow_web_debug system setting
|
||||
# 230526-1740 - Patch for user_group bug, related to Issue #1346
|
||||
# 231114-1703 - Fix for issue #1490
|
||||
# 240801-1130 - Code updates for PHP8 compatibility
|
||||
#
|
||||
|
||||
$startMS = microtime();
|
||||
@@ -56,7 +57,7 @@ $MT[0]='';
|
||||
$NOW_DATE = date("Y-m-d");
|
||||
$NOW_TIME = date("Y-m-d H:i:s");
|
||||
$STARTtime = date("U");
|
||||
if (!isset($group)) {$group = array();}
|
||||
if (!is_array($group)) {$group = array();}
|
||||
if (!isset($query_date)) {$query_date = $NOW_DATE;}
|
||||
if (!isset($end_date)) {$end_date = $NOW_DATE;}
|
||||
if (strlen($shift)<2) {$shift='ALL';}
|
||||
|
||||
@@ -1,7 +1,7 @@
|
||||
<?php
|
||||
# AST_agent_inbound_status.php
|
||||
#
|
||||
# Copyright (C) 2023 Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
|
||||
# Copyright (C) 2024 Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
|
||||
#
|
||||
# CHANGES
|
||||
#
|
||||
@@ -9,6 +9,7 @@
|
||||
# 191013-0841 - Fixes for PHP7
|
||||
# 220303-1503 - Added allow_web_debug system setting
|
||||
# 230526-1740 - Patch for user_group bug, related to Issue #1346
|
||||
# 240801-1130 - Code updates for PHP8 compatibility
|
||||
#
|
||||
|
||||
$startMS = microtime();
|
||||
@@ -53,8 +54,8 @@ $MT[0]='';
|
||||
$NOW_DATE = date("Y-m-d");
|
||||
$NOW_TIME = date("Y-m-d H:i:s");
|
||||
$STARTtime = date("U");
|
||||
if (!isset($group)) {$group = array();}
|
||||
if (!isset($user_group)) {$user_group = array();}
|
||||
if (!is_array($group)) {$group = array();}
|
||||
if (!is_array($user_group)) {$user_group = array();}
|
||||
if (!isset($query_date)) {$query_date = $NOW_DATE;}
|
||||
if (!isset($end_date)) {$end_date = $NOW_DATE;}
|
||||
if (strlen($shift)<2) {$shift='ALL';}
|
||||
|
||||
@@ -1,7 +1,7 @@
|
||||
<?php
|
||||
# AST_agent_performance_detail.php
|
||||
#
|
||||
# Copyright (C) 2022 Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
|
||||
# Copyright (C) 2024 Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
|
||||
#
|
||||
# CHANGES
|
||||
#
|
||||
@@ -67,6 +67,7 @@
|
||||
# 191030-1530 - Query fixes
|
||||
# 200421-1411 - user_group bug fix
|
||||
# 220303-1458 - Added allow_web_debug system setting
|
||||
# 240801-1130 - Code updates for PHP8 compatibility
|
||||
#
|
||||
|
||||
$startMS = microtime();
|
||||
@@ -125,9 +126,9 @@ $MT[0]='';
|
||||
$NOW_DATE = date("Y-m-d");
|
||||
$NOW_TIME = date("Y-m-d H:i:s");
|
||||
$STARTtime = date("U");
|
||||
if (!isset($group)) {$group = array();}
|
||||
if (!isset($user_group)) {$user_group = array();}
|
||||
if (!isset($users)) {$users = array();}
|
||||
if (!is_array($group)) {$group = array();}
|
||||
if (!is_array($user_group)) {$user_group = array();}
|
||||
if (!is_array($users)) {$users = array();}
|
||||
if (!isset($query_date)) {$query_date = $NOW_DATE;}
|
||||
if (!isset($end_date)) {$end_date = $NOW_DATE;}
|
||||
if (!isset($query_time)) {$query_time = "00:00:00";}
|
||||
|
||||
@@ -1,7 +1,7 @@
|
||||
<?php
|
||||
# AST_agent_performance_detail.php
|
||||
#
|
||||
# Copyright (C) 2022 Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
|
||||
# Copyright (C) 2024 Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
|
||||
#
|
||||
# CHANGES
|
||||
#
|
||||
@@ -42,6 +42,7 @@
|
||||
# 150516-1309 - Fixed Javascript element problem, Issue #857
|
||||
# 170409-1535 - Added IP List validation code
|
||||
# 220303-1439 - Added allow_web_debug system setting
|
||||
# 240801-1130 - Code updates for PHP8 compatibility
|
||||
#
|
||||
|
||||
$startMS = microtime();
|
||||
@@ -84,9 +85,9 @@ $MT[0]='';
|
||||
$NOW_DATE = date("Y-m-d");
|
||||
$NOW_TIME = date("Y-m-d H:i:s");
|
||||
$STARTtime = date("U");
|
||||
if (!isset($group)) {$group = array();}
|
||||
if (!isset($user_group)) {$user_group = array();}
|
||||
if (!isset($users)) {$users = array();}
|
||||
if (!is_array($group)) {$group = array();}
|
||||
if (!is_array($user_group)) {$user_group = array();}
|
||||
if (!is_array($users)) {$users = array();}
|
||||
if (!isset($query_date)) {$query_date = $NOW_DATE;}
|
||||
if (!isset($end_date)) {$end_date = $NOW_DATE;}
|
||||
if (strlen($shift)<2) {$shift='ALL';}
|
||||
@@ -1044,9 +1045,6 @@ while ($n < $j)
|
||||
}
|
||||
### END loop through each status ###
|
||||
|
||||
$TOTcalls = sprintf("%7s", $TOTcalls);
|
||||
$TOT_AGENTS = sprintf("%-4s", $m);
|
||||
|
||||
if ($TOTtotTALK < 1) {$TOTavgTALK = '0';}
|
||||
else {$TOTavgTALK = ($TOTtotTALK / $TOTcalls);}
|
||||
if ($TOTtotDISPO < 1) {$TOTavgDISPO = '0';}
|
||||
@@ -1103,12 +1101,14 @@ while(strlen($TOTavgWAIT_MS)>6) {$TOTavgWAIT_MS = substr("$TOTavgWAIT_MS", 0, -1
|
||||
while(strlen($TOTavgCUSTOMER_MS)>6) {$TOTavgCUSTOMER_MS = substr("$TOTavgCUSTOMER_MS", 0, -1);}
|
||||
|
||||
$grand_total_hours=($TOTtime/3600);
|
||||
$STOTsales_per_call=sprintf("%.2f", (100*($Sgrand_total_sales/$TOTcalls)))." %";
|
||||
$STOTsales_per_hour=sprintf("%.2f", ($Sgrand_total_sales/$grand_total_hours));
|
||||
$STOTsales_per_call=sprintf("%.2f", (100*(MathZDC($Sgrand_total_sales, $TOTcalls))))." %";
|
||||
$STOTsales_per_hour=sprintf("%.2f", (MathZDC($Sgrand_total_sales, $grand_total_hours)));
|
||||
|
||||
$STOTsales_per_call=sprintf("%13s", $STOTsales_per_call);
|
||||
$STOTsales_per_hour=sprintf("%14s", $STOTsales_per_hour);
|
||||
$Sgrand_total_sales=sprintf("%11s", $Sgrand_total_sales);
|
||||
$TOTcalls = sprintf("%7s", $TOTcalls);
|
||||
$TOT_AGENTS = sprintf("%-4s", $m);
|
||||
|
||||
$ASCII_text.="+-----------------+----------+----------------------+----------------------+---------------+----------------+-------------+--------+-----------+----------+--------+----------+--------+----------+--------+----------+--------+----------+--------+----------+--------+$statusesHEAD\n";
|
||||
$ASCII_text.="| TOTALS AGENTS:$TOT_AGENTS | $STOTsales_per_call | $STOTsales_per_hour | $Sgrand_total_sales | $TOTcalls| $TOTtime_MS|$TOTtotPAUSE_MS| $TOTavgPAUSE_MS |$TOTtotWAIT_MS| $TOTavgWAIT_MS |$TOTtotTALK_MS| $TOTavgTALK_MS |$TOTtotDISPO_MS| $TOTavgDISPO_MS |$TOTtotDEAD_MS| $TOTavgDEAD_MS |$TOTtotCUSTOMER_MS| $TOTavgCUSTOMER_MS |$SUMstatusesHTML\n";
|
||||
|
||||
@@ -1,12 +1,13 @@
|
||||
<?php
|
||||
# AST_agent_performance_detail_mobile.php
|
||||
#
|
||||
# Copyright (C) 2022 Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
|
||||
# Copyright (C) 2024 Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
|
||||
#
|
||||
# CHANGES
|
||||
#
|
||||
# 200318-1122 - First build, based upon AST_agent_performance_detail.php
|
||||
# 220303-0812 - Added allow_web_debug system setting
|
||||
# 240801-1130 - Code updates for PHP8 compatibility
|
||||
#
|
||||
|
||||
$startMS = microtime();
|
||||
@@ -65,9 +66,9 @@ $MT[0]='';
|
||||
$NOW_DATE = date("Y-m-d");
|
||||
$NOW_TIME = date("Y-m-d H:i:s");
|
||||
$STARTtime = date("U");
|
||||
if (!isset($group)) {$group = array();}
|
||||
if (!isset($user_group)) {$user_group = array();}
|
||||
if (!isset($users)) {$users = array();}
|
||||
if (!is_array($group)) {$group = array();}
|
||||
if (!is_array($user_group)) {$user_group = array();}
|
||||
if (!is_array($users)) {$users = array();}
|
||||
if (!isset($query_date)) {$query_date = $NOW_DATE;}
|
||||
if (!isset($end_date)) {$end_date = $NOW_DATE;}
|
||||
if (!isset($query_time)) {$query_time = "00:00:00";}
|
||||
|
||||
@@ -1,7 +1,7 @@
|
||||
<?php
|
||||
# AST_agent_status_detail.php
|
||||
#
|
||||
# Copyright (C) 2022 Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
|
||||
# Copyright (C) 2024 Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
|
||||
#
|
||||
# CHANGES
|
||||
#
|
||||
@@ -39,6 +39,7 @@
|
||||
# 191013-0904 - Fixes for PHP7
|
||||
# 200605-1100 - user_group bug fix
|
||||
# 220303-1433 - Added allow_web_debug system setting
|
||||
# 240801-1130 - Code updates for PHP8 compatibility
|
||||
#
|
||||
|
||||
$startMS = microtime();
|
||||
@@ -83,8 +84,8 @@ $MT[0]='';
|
||||
$NOW_DATE = date("Y-m-d");
|
||||
$NOW_TIME = date("Y-m-d H:i:s");
|
||||
$STARTtime = date("U");
|
||||
if (!isset($group)) {$group = array();}
|
||||
if (!isset($user_group)) {$user_group = array();}
|
||||
if (!is_array($group)) {$group = array();}
|
||||
if (!is_array($user_group)) {$user_group = array();}
|
||||
if (!isset($query_date)) {$query_date = $NOW_DATE;}
|
||||
if (!isset($end_date)) {$end_date = $NOW_DATE;}
|
||||
if (strlen($shift)<2) {$shift='ALL';}
|
||||
@@ -531,6 +532,7 @@ else
|
||||
}
|
||||
$query_date_BEGIN = "$query_date $time_BEGIN";
|
||||
$query_date_END = "$end_date $time_END";
|
||||
if (!is_array($sub_statusesARY)) {$sub_statusesARY=array();}
|
||||
|
||||
if ($file_download < 1)
|
||||
{
|
||||
|
||||
@@ -4,7 +4,7 @@
|
||||
# Pulls time stats per agent selectable by campaign or user group
|
||||
# should be most accurate agent stats of all of the reports
|
||||
#
|
||||
# Copyright (C) 2023 Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
|
||||
# Copyright (C) 2024 Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
|
||||
#
|
||||
# CHANGES
|
||||
# 90522-0723 - First build
|
||||
@@ -60,6 +60,7 @@
|
||||
# 211115-1513 - Fix for case-mismatch on pause code statuses for multi-campaign selects
|
||||
# 220303-1427 - Added allow_web_debug system setting
|
||||
# 230526-1740 - Patch for user_group bug, related to Issue #1346
|
||||
# 240801-1130 - Code updates for PHP8 compatibility
|
||||
#
|
||||
|
||||
$startMS = microtime();
|
||||
@@ -112,8 +113,8 @@ $MT[0]='';
|
||||
$NOW_DATE = date("Y-m-d");
|
||||
$NOW_TIME = date("Y-m-d H:i:s");
|
||||
$STARTtime = date("U");
|
||||
if (!isset($group)) {$group = array();}
|
||||
if (!isset($user_group)) {$user_group = array();}
|
||||
if (!is_array($group)) {$group = array();}
|
||||
if (!is_array($user_group)) {$user_group = array();}
|
||||
if (!isset($query_date)) {$query_date = $NOW_DATE;}
|
||||
if (!isset($end_date)) {$end_date = $NOW_DATE;}
|
||||
if (strlen($shift)<2) {$shift='ALL';}
|
||||
|
||||
@@ -1,7 +1,7 @@
|
||||
<?php
|
||||
# AST_agent_time_sheet.php
|
||||
#
|
||||
# Copyright (C) 2022 Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
|
||||
# Copyright (C) 2024 Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
|
||||
#
|
||||
# CHANGES
|
||||
#
|
||||
@@ -32,6 +32,7 @@
|
||||
# 220811-1440 - Modified for date ranges instead of single-day
|
||||
# 220822-1728 - Changed total login time calculation to work for multi-day ranges
|
||||
# 221005-1647 - Added JS calendar functionality for date fields
|
||||
# 240801-1130 - Code updates for PHP8 compatibility
|
||||
#
|
||||
|
||||
$startMS = microtime();
|
||||
@@ -418,13 +419,13 @@ $subcamp_color = '#C6C6C6';
|
||||
|
||||
#require("admin_header.php");
|
||||
|
||||
$MAIN.="<TABLE WIDTH=$page_width BGCOLOR=\"#$SSframe_background\" cellpadding=2 cellspacing=0><TR BGCOLOR=\"#$SSframe_background\"><TD>\n";
|
||||
$MAIN.="<TABLE WIDTH=$page_width BGCOLOR=\"#$SSframe_background\" cellpadding=2 cellspacing=0><TR BGCOLOR=\"#$SSframe_background\"><TD><font face='arial,helvetica' size='2'>\n";
|
||||
|
||||
$MAIN.=_QXZ("Agent Time Sheet for").": <B>$user</B>\n";
|
||||
$MAIN.="<BR>\n";
|
||||
$MAIN.="<FORM ACTION=\"$PHP_SELF\" METHOD=GET name='vicidial_report'> \n";
|
||||
$MAIN.="<table border='0' width='350' cellpadding='3' cellspacing='0'>";
|
||||
$MAIN.="<tr><td align='right'>"._QXZ("Date").":</td>";
|
||||
$MAIN.="<tr><td align='right'><font face='arial,helvetica' size='2'>"._QXZ("Date").":</font></td>";
|
||||
$MAIN.="<td align='left'><INPUT TYPE=TEXT NAME=query_date SIZE=10 MAXLENGTH=10 VALUE=\"$query_date\">";
|
||||
$MAIN.="<script language=\"JavaScript\">\n";
|
||||
$MAIN.="function openNewWindow(url)\n";
|
||||
@@ -441,7 +442,7 @@ $MAIN.="<td align='left'><INPUT TYPE=TEXT NAME=query_date SIZE=10 MAXLENGTH=10 V
|
||||
$MAIN.="// o_cal.a_tpl.weekstart = 1; // Monday week start\n";
|
||||
$MAIN.="</script>\n";
|
||||
$MAIN.="</td>\n";
|
||||
$MAIN.="<td align='right'>"._QXZ("To").":</td>";
|
||||
$MAIN.="<td align='right'><font face='arial,helvetica' size='2'>"._QXZ("To").":</font></td>";
|
||||
$MAIN.="<td align='left'><INPUT TYPE=TEXT NAME=end_date SIZE=10 MAXLENGTH=10 VALUE=\"$end_date\">";
|
||||
$MAIN.="<script language=\"JavaScript\">\n";
|
||||
$MAIN.="function openNewWindow(url)\n";
|
||||
@@ -458,7 +459,7 @@ $MAIN.="<td align='left'><INPUT TYPE=TEXT NAME=end_date SIZE=10 MAXLENGTH=10 VAL
|
||||
$MAIN.="// o_cal.a_tpl.weekstart = 1; // Monday week start\n";
|
||||
$MAIN.="</script>\n";
|
||||
$MAIN.="</td></tr>";
|
||||
$MAIN.="<tr><td align='right'>"._QXZ("User ID").":</td><td align='left' colspan='3'><INPUT TYPE=TEXT NAME=agent SIZE=20 MAXLENGTH=20 VALUE=\"$agent\"></td></tr>\n";
|
||||
$MAIN.="<tr><td align='right'><font face='arial,helvetica' size='2'>"._QXZ("User ID").":</font></td><td align='left' colspan='3'><INPUT TYPE=TEXT NAME=agent SIZE=20 MAXLENGTH=20 VALUE=\"$agent\"></td></tr>\n";
|
||||
|
||||
|
||||
|
||||
@@ -482,14 +483,16 @@ $HTML_text.="</script>\n";
|
||||
|
||||
if ($archives_available=="Y")
|
||||
{
|
||||
$MAIN.="<tr><td align='center' colspan='4'><input type='checkbox' name='search_archived_data' value='checked' $search_archived_data>"._QXZ("Search archived data")."</td></tr>\n";
|
||||
$MAIN.="<tr><td align='center' colspan='4'><font face='arial,helvetica' size='2'><input type='checkbox' name='search_archived_data' value='checked' $search_archived_data>"._QXZ("Search archived data")."</font></td></tr>\n";
|
||||
}
|
||||
|
||||
$MAIN.="</table>";
|
||||
$MAIN.="<BR><BR>\n";
|
||||
|
||||
$MAIN.="<tr><td align='center' colspan='4'><BR>";
|
||||
$MAIN.="<INPUT TYPE=SUBMIT NAME=SUBMIT VALUE='"._QXZ("SUBMIT")."'>\n";
|
||||
$MAIN.="</FORM>\n\n";
|
||||
$MAIN.="</td></tr>\n";
|
||||
$MAIN.="</table>";
|
||||
$MAIN.="<BR>\n";
|
||||
|
||||
$MAIN.="</FORM></font>\n\n";
|
||||
|
||||
$MAIN.="<PRE><FONT SIZE=3>\n";
|
||||
|
||||
@@ -619,8 +622,10 @@ $CSV_text1.=$CSV_login;
|
||||
##### vicidial_timeclock log records for user #####
|
||||
|
||||
$total_login_time=0;
|
||||
$SQday_ARY = explode('-',$query_date_BEGIN);
|
||||
$EQday_ARY = explode('-',$end_date_END);
|
||||
$query_date_BEGIN_ary=explode(" ", $query_date_BEGIN);
|
||||
$end_date_END_ary=explode(" ", $end_date_END);
|
||||
$SQday_ARY = explode('-',$query_date_BEGIN_ary[0]);
|
||||
$EQday_ARY = explode('-',$end_date_END_ary[0]);
|
||||
$SQepoch = mktime(0, 0, 0, $SQday_ARY[1], $SQday_ARY[2], $SQday_ARY[0]);
|
||||
$EQepoch = mktime(23, 59, 59, $EQday_ARY[1], $EQday_ARY[2], $EQday_ARY[0]);
|
||||
|
||||
|
||||
@@ -3,7 +3,7 @@
|
||||
#
|
||||
# Pulls all timeclock records for an agent
|
||||
#
|
||||
# Copyright (C) 2022 Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
|
||||
# Copyright (C) 2024 Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
|
||||
#
|
||||
# CHANGES
|
||||
# 90602-2244 - First build
|
||||
@@ -30,6 +30,7 @@
|
||||
# 171012-2015 - Fixed javascript/apache errors with graphs
|
||||
# 191013-0833 - Fixes for PHP7
|
||||
# 220227-0927 - Added allow_web_debug system setting
|
||||
# 240801-1130 - Code updates for PHP8 compatibility
|
||||
#
|
||||
|
||||
$startMS = microtime();
|
||||
@@ -68,8 +69,8 @@ $MT[0]='';
|
||||
$NOW_DATE = date("Y-m-d");
|
||||
$NOW_TIME = date("Y-m-d H:i:s");
|
||||
$STARTtime = date("U");
|
||||
if (!isset($group)) {$group = array();}
|
||||
if (!isset($user_group)) {$user_group = array();}
|
||||
if (!is_array($group)) {$group = array();}
|
||||
if (!is_array($user_group)) {$user_group = array();}
|
||||
if (!isset($query_date)) {$query_date = "$NOW_DATE 00:00:00";}
|
||||
if (!isset($end_date)) {$end_date = "$NOW_DATE 23:59:59";}
|
||||
if (strlen($shift)<2) {$shift='ALL';}
|
||||
|
||||
@@ -4,7 +4,7 @@
|
||||
# This report is designed to show the breakdown by list_id of the calls and
|
||||
# their statuses for all lists within a campaign for a set time period
|
||||
#
|
||||
# Copyright (C) 2022 Joe Johnson, Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
|
||||
# Copyright (C) 2024 Joe Johnson, Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
|
||||
#
|
||||
# CHANGES
|
||||
#
|
||||
@@ -30,6 +30,7 @@
|
||||
# 180807-1204 - Fixed log query issue
|
||||
# 191013-0832 - Fixes for PHP7
|
||||
# 220303-0812 - Added allow_web_debug system setting
|
||||
# 240801-1130 - Code updates for PHP8 compatibility
|
||||
#
|
||||
|
||||
$startMS = microtime();
|
||||
@@ -66,7 +67,7 @@ $DB=preg_replace("/[^0-9a-zA-Z]/","",$DB);
|
||||
|
||||
$report_name="Campaign Status List Report";
|
||||
$NOW_DATE = date("Y-m-d");
|
||||
if (!isset($group)) {$group=array();}
|
||||
if (!is_array($group)) {$group=array();}
|
||||
if (!isset($query_date_D)) {$query_date_D=$NOW_DATE;}
|
||||
if (!isset($end_date_D)) {$end_date_D=$NOW_DATE;}
|
||||
if (!isset($query_date_T)) {$query_date_T="00:00:00";}
|
||||
|
||||
@@ -1,7 +1,7 @@
|
||||
<?php
|
||||
# AST_carrier_log_report.php
|
||||
#
|
||||
# Copyright (C) 2022 Joe Johnson, Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
|
||||
# Copyright (C) 2024 Joe Johnson, Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
|
||||
#
|
||||
# CHANGES
|
||||
# 120210-2202 - First build
|
||||
@@ -18,6 +18,7 @@
|
||||
# 191013-0815 - Fixes for PHP7
|
||||
# 220303-0925 - Added allow_web_debug system setting
|
||||
# 220812-0952 - Added User Group report permissions checking
|
||||
# 240801-1130 - Code updates for PHP8 compatibility
|
||||
#
|
||||
|
||||
$startMS = microtime();
|
||||
@@ -57,7 +58,7 @@ if (isset($_GET["report_display_type"])) {$report_display_type=$_GET["report_d
|
||||
$DB=preg_replace("/[^0-9a-zA-Z]/","",$DB);
|
||||
|
||||
$NOW_DATE = date("Y-m-d");
|
||||
if (!isset($server_ip)) {$server_ip = array();}
|
||||
if (!is_array($server_ip)) {$server_ip = array();}
|
||||
if (!isset($query_date)) {$query_date = $NOW_DATE;}
|
||||
if (strlen($query_date_D) < 6) {$query_date_D = "00:00:00";}
|
||||
if (strlen($query_date_T) < 6) {$query_date_T = "23:59:59";}
|
||||
|
||||
@@ -1,7 +1,7 @@
|
||||
<?php
|
||||
# AST_chat_log_report.php
|
||||
#
|
||||
# Copyright (C) 2022 Matt Florell <vicidial@gmail.com>, Joe Johnson <freewermadmin@gmail.com> LICENSE: AGPLv2
|
||||
# Copyright (C) 2024 Matt Florell <vicidial@gmail.com>, Joe Johnson <freewermadmin@gmail.com> LICENSE: AGPLv2
|
||||
#
|
||||
# This is the report page where you can view report information of any of the dialer's chats. The web page will
|
||||
# display the information about the chat, including the start time and participants, and will also provide links
|
||||
@@ -15,6 +15,7 @@
|
||||
# 170409-1550 - Added IP List validation code
|
||||
# 191013-0857 - Fixes for PHP7
|
||||
# 220303-0909 - Added allow_web_debug system setting
|
||||
# 240801-1130 - Code updates for PHP8 compatibility
|
||||
#
|
||||
|
||||
$startMS = microtime();
|
||||
@@ -71,10 +72,10 @@ $MT[0]='';
|
||||
$NOW_DATE = date("Y-m-d");
|
||||
$NOW_TIME = date("Y-m-d H:i:s");
|
||||
$STARTtime = date("U");
|
||||
if (!isset($group)) {$group = array();}
|
||||
if (!isset($inbound_group)) {$inbound_group = array();}
|
||||
if (!isset($user_group)) {$user_group = array();}
|
||||
if (!isset($users)) {$users = array();}
|
||||
if (!is_array($group)) {$group = array();}
|
||||
if (!is_array($inbound_group)) {$inbound_group = array();}
|
||||
if (!is_array($user_group)) {$user_group = array();}
|
||||
if (!is_array($users)) {$users = array();}
|
||||
if (!isset($query_date)) {$query_date = $NOW_DATE;}
|
||||
if (!isset($end_date)) {$end_date = $NOW_DATE;}
|
||||
if (strlen($shift)<2) {$shift='ALL';}
|
||||
|
||||
@@ -1,7 +1,7 @@
|
||||
<?php
|
||||
# AST_dial_log_report.php
|
||||
#
|
||||
# Copyright (C) 2022 Joe Johnson, Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
|
||||
# Copyright (C) 2024 Joe Johnson, Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
|
||||
#
|
||||
# CHANGES
|
||||
# 130709-1346 - First build
|
||||
@@ -16,6 +16,7 @@
|
||||
# 210129-1010 - Added archive search option, issue #1222
|
||||
# 220303-0812 - Added allow_web_debug system setting
|
||||
# 220812-0953 - Added User Group report permissions checking
|
||||
# 240801-1130 - Code updates for PHP8 compatibility
|
||||
#
|
||||
|
||||
$startMS = microtime();
|
||||
@@ -156,8 +157,8 @@ $NOW_DATE = date("Y-m-d");
|
||||
if (strlen($query_date_D) < 6) {$query_date_D = "00:00:00";}
|
||||
if (strlen($query_date_T) < 6) {$query_date_T = "23:59:59";}
|
||||
if (!isset($query_date)) {$query_date = $NOW_DATE;}
|
||||
if (!isset($server_ip)) {$server_ip = array();}
|
||||
if (!isset($sip_hangup_cause)) {$sip_hangup_cause = array();}
|
||||
if (!is_array($server_ip)) {$server_ip = array();}
|
||||
if (!is_array($sip_hangup_cause)) {$sip_hangup_cause = array();}
|
||||
|
||||
#############################################
|
||||
##### START SYSTEM_SETTINGS LOOKUP #####
|
||||
|
||||
@@ -1,7 +1,7 @@
|
||||
<?php
|
||||
# AST_dialer_inventory_report.php
|
||||
#
|
||||
# Copyright (C) 2022 Joe Johnson <freewermadmin@gmail.com> LICENSE: AGPLv2
|
||||
# Copyright (C) 2024 Joe Johnson <freewermadmin@gmail.com> LICENSE: AGPLv2
|
||||
# Matt Florell <vicidial@gmail.com>
|
||||
#
|
||||
# NOTES:
|
||||
@@ -27,6 +27,7 @@
|
||||
# 170829-0040 - Added screen color settings
|
||||
# 191013-0845 - Fixes for PHP7
|
||||
# 220303-0803 - Added allow_web_debug system setting
|
||||
# 240801-1130 - Code updates for PHP8 compatibility
|
||||
#
|
||||
|
||||
$startMS = microtime();
|
||||
@@ -71,7 +72,7 @@ $NOW_DATE = date("Y-m-d");
|
||||
$NOW_TIME = date("Y-m-d H:i:s");
|
||||
$time_start = microtime(true);
|
||||
$STARTtime = date("U");
|
||||
if (!isset($group)) {$group = array();}
|
||||
if (!is_array($group)) {$group = array();}
|
||||
if (!isset($query_date)) {$query_date = $NOW_DATE;}
|
||||
if (!isset($end_date)) {$end_date = $NOW_DATE;}
|
||||
|
||||
|
||||
@@ -1,7 +1,7 @@
|
||||
<?php
|
||||
# AST_email_log_report.php
|
||||
#
|
||||
# Copyright (C) 2022 Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
|
||||
# Copyright (C) 2024 Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
|
||||
#
|
||||
# report of emails handled by the system
|
||||
#
|
||||
@@ -22,12 +22,13 @@
|
||||
# 170829-0040 - Added screen color settings
|
||||
# 191013-0823 - Fixes for PHP7
|
||||
# 220303-0223 - Added allow_web_debug system setting
|
||||
# 240801-1130 - Code updates for PHP8 compatibility
|
||||
#
|
||||
|
||||
$startMS = microtime();
|
||||
|
||||
$version = '2.14-14';
|
||||
$build = '220303-0223';
|
||||
$version = '2.14-15';
|
||||
$build = '240801-1130';
|
||||
|
||||
header ("Content-type: text/html; charset=utf-8");
|
||||
|
||||
@@ -64,7 +65,7 @@ $DB=preg_replace("/[^0-9a-zA-Z]/","",$DB);
|
||||
$NOW_DATE = date("Y-m-d");
|
||||
$NOW_TIME = date("Y-m-d H:i:s");
|
||||
$STARTtime = date("U");
|
||||
if (!isset($group)) {$group = array();}
|
||||
if (!is_array($group)) {$group = array();}
|
||||
if (!isset($query_date)) {$query_date = $NOW_DATE;}
|
||||
if (!isset($end_date)) {$end_date = $NOW_DATE;}
|
||||
|
||||
|
||||
@@ -1,7 +1,7 @@
|
||||
<?php
|
||||
# AST_carrier_log_report.php
|
||||
#
|
||||
# Copyright (C) 2022 Joe Johnson, Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
|
||||
# Copyright (C) 2024 Joe Johnson, Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
|
||||
#
|
||||
# CHANGES
|
||||
# 120331-2301 - First build
|
||||
@@ -21,6 +21,7 @@
|
||||
# 201218-1700 - Modified to include caller ID in results
|
||||
# 220302-1813 - Added allow_web_debug system setting
|
||||
# 220812-0940 - Added User Group report permissions checking
|
||||
# 240801-1130 - Code updates for PHP8 compatibility
|
||||
#
|
||||
|
||||
$startMS = microtime();
|
||||
@@ -69,10 +70,10 @@ $START_TIME=date("U");
|
||||
$NOW_DATE = date("Y-m-d");
|
||||
if (strlen($query_date_D) < 6) {$query_date_D = "00:00:00";}
|
||||
if (strlen($query_date_T) < 6) {$query_date_T = "23:59:59";}
|
||||
if (!isset($server_ip)) {$server_ip = array();}
|
||||
if (!isset($hangup_cause)) {$hangup_cause = array();}
|
||||
if (!isset($dial_status)) {$dial_status = array();}
|
||||
if (!isset($sip_hangup_cause)) {$sip_hangup_cause = array();}
|
||||
if (!is_array($server_ip)) {$server_ip = array();}
|
||||
if (!is_array($hangup_cause)) {$hangup_cause = array();}
|
||||
if (!is_array($dial_status)) {$dial_status = array();}
|
||||
if (!is_array($sip_hangup_cause)) {$sip_hangup_cause = array();}
|
||||
if (!isset($query_date)) {$query_date = $NOW_DATE;}
|
||||
|
||||
#############################################
|
||||
|
||||
@@ -1,7 +1,7 @@
|
||||
<?php
|
||||
# AST_inbound_daily_report.php
|
||||
#
|
||||
# Copyright (C) 2023 Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
|
||||
# Copyright (C) 2024 Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
|
||||
#
|
||||
# CHANGES
|
||||
#
|
||||
@@ -36,6 +36,7 @@
|
||||
# 200701-1500 - Added option to exclude after-hours from abandons, list ID filtering
|
||||
# 220302-1803 - Added allow_web_debug system setting
|
||||
# 230526-1740 - Patch for user_group bug, related to Issue #1346
|
||||
# 240801-1130 - Code updates for PHP8 compatibility
|
||||
#
|
||||
|
||||
$startMS = microtime();
|
||||
@@ -88,8 +89,8 @@ $DB=preg_replace("/[^0-9a-zA-Z]/","",$DB);
|
||||
$NOW_DATE = date("Y-m-d");
|
||||
$NOW_TIME = date("Y-m-d H:i:s");
|
||||
$STARTtime = date("U");
|
||||
if (!isset($group)) {$group = array();}
|
||||
if (!isset($list_ids)) {$list_ids = array(); $all_lists_selected="selected";}
|
||||
if (!is_array($group)) {$group = array();}
|
||||
if (!is_array($list_ids)) {$list_ids = array(); $all_lists_selected="selected";}
|
||||
if (!isset($query_date)) {$query_date = $NOW_DATE;}
|
||||
if (!isset($end_date)) {$end_date = $NOW_DATE;}
|
||||
if (strlen($shift)<2) {$shift='ALL';}
|
||||
@@ -1592,7 +1593,7 @@ else
|
||||
}
|
||||
}
|
||||
|
||||
if (!isset($totAGENTSdate[$d])) {$totAGENTSdate[$d]=array();}
|
||||
if (!is_array($totAGENTSdate[$d])) {$totAGENTSdate[$d]=array();}
|
||||
$totAGENTSdayCOUNT=count($totAGENTSdate[$d]);
|
||||
$totAGENTSday=sprintf("%8s", count($totAGENTSdate[$d]));
|
||||
|
||||
|
||||
@@ -1,7 +1,7 @@
|
||||
<?php
|
||||
# AST_inbound_forecasting.php
|
||||
#
|
||||
# Copyright (C) 2023 Matt Florell <vicidial@gmail.com>, Joe Johnson <freewermadmin@gmail.com> LICENSE: AGPLv2
|
||||
# Copyright (C) 2024 Matt Florell <vicidial@gmail.com>, Joe Johnson <freewermadmin@gmail.com> LICENSE: AGPLv2
|
||||
#
|
||||
# CHANGES
|
||||
#
|
||||
@@ -15,6 +15,7 @@
|
||||
# 210823-0948 - Fix for security issue, added NONE option for campaigns
|
||||
# 220301-2219 - Added allow_web_debug system setting
|
||||
# 230526-1740 - Patch for user_group bug, related to Issue #1346
|
||||
# 240801-1130 - Code updates for PHP8 compatibility
|
||||
#
|
||||
|
||||
$startMS = microtime();
|
||||
@@ -105,11 +106,12 @@ $MT[0]='';
|
||||
$NOW_DATE = date("Y-m-d");
|
||||
$NOW_TIME = date("Y-m-d H:i:s");
|
||||
$STARTtime = date("U");
|
||||
if (!isset($group)) {$group = array();}
|
||||
if (!isset($campaign)) {$campaign = array();}
|
||||
if (!is_array($group)) {$group = array();}
|
||||
if (!is_array($campaign)) {$campaign = array();}
|
||||
if (!isset($drop_percent)) {$drop_percent = '3';}
|
||||
if (!isset($query_date)) {$query_date = $NOW_DATE;}
|
||||
if (!isset($end_date)) {$end_date = $NOW_DATE;}
|
||||
if (!isset($target_pqueue)) {$target_pqueue=0;}
|
||||
if (strlen($shift)<2) {$shift='ALL';}
|
||||
|
||||
$report_name = 'Inbound Forecasting Report';
|
||||
|
||||
@@ -1,7 +1,7 @@
|
||||
<?php
|
||||
# AST_performance_comparison_report.php
|
||||
#
|
||||
# Copyright (C) 2023 Matt Florell <vicidial@gmail.com>, Joe Johnson <freewermadmin@gmail.com LICENSE: AGPLv2
|
||||
# Copyright (C) 2024 Matt Florell <vicidial@gmail.com>, Joe Johnson <freewermadmin@gmail.com LICENSE: AGPLv2
|
||||
#
|
||||
# CHANGES
|
||||
#
|
||||
@@ -22,6 +22,7 @@
|
||||
# 191013-0900 - Fixes for PHP7
|
||||
# 220302-0957 - Added allow_web_debug system setting
|
||||
# 230526-1740 - Patch for user_group bug, related to Issue #1346
|
||||
# 240801-1130 - Code updates for PHP8 compatibility
|
||||
#
|
||||
|
||||
$startMS = microtime();
|
||||
@@ -68,9 +69,9 @@ $MT[0]='';
|
||||
$NOW_DATE = date("Y-m-d");
|
||||
$NOW_TIME = date("Y-m-d H:i:s");
|
||||
$STARTtime = date("U");
|
||||
if (!isset($group)) {$group = array();}
|
||||
if (!isset($user_group)) {$user_group = array();}
|
||||
if (!isset($users)) {$users = array();}
|
||||
if (!is_array($group)) {$group = array();}
|
||||
if (!is_array($user_group)) {$user_group = array();}
|
||||
if (!is_array($users)) {$users = array();}
|
||||
if (!isset($query_date)) {$query_date = $NOW_DATE;}
|
||||
if (!isset($end_date)) {$end_date = $NOW_DATE;}
|
||||
if (strlen($shift)<2) {$shift='ALL';}
|
||||
|
||||
@@ -1,7 +1,7 @@
|
||||
<?php
|
||||
# AST_quality_control_report.php
|
||||
#
|
||||
# Copyright (C) 2022 Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
|
||||
# Copyright (C) 2024 Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
|
||||
#
|
||||
# Report for QC activity within VICIdial
|
||||
#
|
||||
@@ -9,6 +9,7 @@
|
||||
# 210306-1556 - First Build
|
||||
# 210827-1818 - Fix for security issue
|
||||
# 220302-0927 - Added allow_web_debug system setting
|
||||
# 240801-1130 - Code updates for PHP8 compatibility
|
||||
#
|
||||
|
||||
$admin_version = '2.14-3';
|
||||
@@ -70,12 +71,12 @@ $MT[0]='';
|
||||
$NOW_DATE = date("Y-m-d");
|
||||
$NOW_TIME = date("Y-m-d H:i:s");
|
||||
$STARTtime = date("U");
|
||||
if (!isset($group) || !is_array($group)) {$group = array();}
|
||||
if (!isset($users) || !is_array($users)) {$users = array();}
|
||||
if (!isset($user_groups) || !is_array($user_groups)) {$user_groups = array();}
|
||||
if (!isset($QCusers) || !is_array($QCusers)) {$QCusers = array();}
|
||||
if (!isset($QCstatuses) || !is_array($QCstatuses)) {$QCstatuses = array();}
|
||||
if (!isset($QCuser_groups) || !is_array($QCuser_groups)) {$QCuser_groups = array();}
|
||||
if (!is_array($group)) {$group = array();}
|
||||
if (!is_array($users)) {$users = array();}
|
||||
if (!is_array($user_groups)) {$user_groups = array();}
|
||||
if (!is_array($QCusers)) {$QCusers = array();}
|
||||
if (!is_array($QCstatuses)) {$QCstatuses = array();}
|
||||
if (!is_array($QCuser_groups)) {$QCuser_groups = array();}
|
||||
if (!isset($query_date)) {$query_date = $NOW_DATE;}
|
||||
if (!isset($end_date)) {$end_date = $NOW_DATE;}
|
||||
if (!isset($query_time)) {$query_time = "00:00:00";}
|
||||
|
||||
@@ -3,7 +3,7 @@
|
||||
#
|
||||
# This report is for viewing the a report of which users accessed which recordings
|
||||
#
|
||||
# Copyright (C) 2022 Joe Johnson, Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
|
||||
# Copyright (C) 2024 Joe Johnson, Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
|
||||
#
|
||||
# CHANGES
|
||||
#
|
||||
@@ -14,6 +14,7 @@
|
||||
# 191013-0830 - Fixes for PHP7
|
||||
# 220302-0912 - Added allow_web_debug system setting
|
||||
# 220307-2323 - Fix for display issue
|
||||
# 240801-1130 - Code updates for PHP8 compatibility
|
||||
#
|
||||
|
||||
$startMS = microtime();
|
||||
@@ -57,8 +58,8 @@ if (isset($_GET["DB"])) {$DB=$_GET["DB"];}
|
||||
$DB=preg_replace("/[^0-9a-zA-Z]/","",$DB);
|
||||
|
||||
$NOW_DATE = date("Y-m-d");
|
||||
if (!isset($users)) {$users=array();}
|
||||
if (!isset($user_group)) {$user_group=array();}
|
||||
if (!is_array($users)) {$users=array();}
|
||||
if (!is_array($user_group)) {$user_group=array();}
|
||||
if (!isset($access_date_D)) {$access_date_D=$NOW_DATE;}
|
||||
if (!isset($access_date_end_D)) {$access_date_end_D=$NOW_DATE;}
|
||||
if (!isset($access_date_T)) {$access_date_T="00:00:00";}
|
||||
|
||||
@@ -1,7 +1,7 @@
|
||||
<?php
|
||||
# AST_rt_monitor_log_report.php
|
||||
#
|
||||
# Copyright (C) 2022 Matt Florell <vicidial@gmail.com>, Joe Johnson <freewermadmin@gmail.com> LICENSE: AGPLv2
|
||||
# Copyright (C) 2024 Matt Florell <vicidial@gmail.com>, Joe Johnson <freewermadmin@gmail.com> LICENSE: AGPLv2
|
||||
#
|
||||
# CHANGES
|
||||
#
|
||||
@@ -11,6 +11,7 @@
|
||||
# 180712-1508 - Fix for rare allowed reports issue
|
||||
# 191013-0906 - Fixes for PHP7
|
||||
# 220302-0849 - Added allow_web_debug system setting
|
||||
# 240801-1130 - Code updates for PHP8 compatibility
|
||||
#
|
||||
|
||||
$startMS = microtime();
|
||||
@@ -60,9 +61,9 @@ $MT[0]='';
|
||||
$NOW_DATE = date("Y-m-d");
|
||||
$NOW_TIME = date("Y-m-d H:i:s");
|
||||
$STARTtime = date("U");
|
||||
if (!isset($campaign)) {$campaign = array();}
|
||||
if (!isset($managers)) {$managers = array();}
|
||||
if (!isset($users)) {$users = array();}
|
||||
if (!is_array($campaign)) {$campaign = array();}
|
||||
if (!is_array($managers)) {$managers = array();}
|
||||
if (!is_array($users)) {$users = array();}
|
||||
if (!isset($report_display_type)) {$report_display_type = "HTML";}
|
||||
if (!isset($query_date)) {$query_date = $NOW_DATE;}
|
||||
if (!isset($end_date)) {$end_date = $NOW_DATE;}
|
||||
|
||||
@@ -1,7 +1,7 @@
|
||||
<?php
|
||||
# AST_rt_whiteboard_rpt.php
|
||||
#
|
||||
# Copyright (C) 2022 Matt Florell <vicidial@gmail.com>, Joe Johnson <freewermadmin@gmail.com> LICENSE: AGPLv2
|
||||
# Copyright (C) 2024 Matt Florell <vicidial@gmail.com>, Joe Johnson <freewermadmin@gmail.com> LICENSE: AGPLv2
|
||||
#
|
||||
# Real-time report that allows users to create a customized, graphical display of various data sets
|
||||
#
|
||||
@@ -13,6 +13,7 @@
|
||||
# 210827-1818 - Fix for security issue
|
||||
# 220221-1505 - Added allow_web_debug system setting
|
||||
# 220823-1327 - Fix for warnings being thrown on arrays
|
||||
# 240801-1130 - Code updates for PHP8 compatibility
|
||||
#
|
||||
|
||||
$startMS = microtime();
|
||||
@@ -66,11 +67,11 @@ if (!isset($query_date)) {$query_date = $NOW_DATE;}
|
||||
if (!isset($end_date)) {$end_date = $NOW_DATE;}
|
||||
if (!isset($query_time)) {$query_time="08:00:00";}
|
||||
if (!isset($end_time)) {$end_time="17:00:00";}
|
||||
if (!isset($campaigns)) {$campaigns = array(); if ($DB) {echo "\$campaigns not set, making array...\n".(is_array($campaigns) ? "Yes" : "No");} } else {if ($DB) {echo "\$campaigns IS set: $campaigns\n";} }
|
||||
if (!isset($users)) {$users = array();}
|
||||
if (!isset($user_groups)) {$user_groups = array();}
|
||||
if (!isset($dids)) {$dids = array();}
|
||||
if (!isset($groups)) {$groups = array();}
|
||||
if (!is_array($campaigns)) {$campaigns = array(); if ($DB) {echo "\$campaigns not set, making array...\n".(is_array($campaigns) ? "Yes" : "No");} } else {if ($DB) {echo "\$campaigns IS set: $campaigns\n";} }
|
||||
if (!is_array($users)) {$users = array();}
|
||||
if (!is_array($user_groups)) {$user_groups = array();}
|
||||
if (!is_array($dids)) {$dids = array();}
|
||||
if (!is_array($groups)) {$groups = array();}
|
||||
if (!isset($report_display_type)) {$report_display_type = "HTML";}
|
||||
if (strlen($shift)<2) {$shift='ALL';}
|
||||
|
||||
|
||||
@@ -1,7 +1,7 @@
|
||||
<?php
|
||||
# AST_rt_whiteboard_rpt_mobile.php
|
||||
#
|
||||
# Copyright (C) 2022 Matt Florell <vicidial@gmail.com>, Joe Johnson <joej@vicidial.com> LICENSE: AGPLv2
|
||||
# Copyright (C) 2024 Matt Florell <vicidial@gmail.com>, Joe Johnson <joej@vicidial.com> LICENSE: AGPLv2
|
||||
#
|
||||
# Mobile version of real-time report that allows users to create a customized, graphical display of various data sets
|
||||
#
|
||||
@@ -9,6 +9,7 @@
|
||||
# 200309-1819 - Modifications for display formatting
|
||||
# 210827-1818 - Fix for security issue
|
||||
# 220221-1513 - Added allow_web_debug system setting
|
||||
# 240801-1130 - Code updates for PHP8 compatibility
|
||||
#
|
||||
|
||||
$startMS = microtime();
|
||||
@@ -237,7 +238,11 @@ if ( (!preg_match('/\-\-ALL\-\-/i', $LOGadmin_viewable_call_times)) and (strlen(
|
||||
$NOW_DATE = date("Y-m-d");
|
||||
$NOW_TIME = date("Y-m-d H:i:s");
|
||||
$STARTtime = date("U");
|
||||
if (!isset($groups) || !is_array($groups)) {$groups = array();}
|
||||
if (!is_array($groups)) {$groups = array();}
|
||||
if (!is_array($campaigns)) {$campaigns = array();}
|
||||
if (!is_array($users)) {$users = array();}
|
||||
if (!is_array($user_groups)) {$user_groups = array();}
|
||||
if (!is_array($dids)) {$dids = array();}
|
||||
if (!isset($query_date)) {$query_date = $NOW_DATE;}
|
||||
if (!isset($end_date)) {$end_date = $NOW_DATE;}
|
||||
|
||||
@@ -406,11 +411,6 @@ $MT[0]='';
|
||||
$NOW_DATE = date("Y-m-d");
|
||||
$NOW_TIME = date("Y-m-d H:i:s");
|
||||
$STARTtime = date("U");
|
||||
if (!isset($campaigns)) {$campaign = array();}
|
||||
if (!isset($users)) {$users = array();}
|
||||
if (!isset($user_groups)) {$user_groups = array();}
|
||||
if (!isset($dids)) {$dids = array();}
|
||||
if (!isset($groups)) {$groups = array();}
|
||||
if (!isset($report_display_type)) {$report_display_type = "HTML";}
|
||||
if (!isset($query_date)) {$query_date = $NOW_DATE;}
|
||||
if (!isset($end_date)) {$end_date = $NOW_DATE;}
|
||||
|
||||
@@ -5,7 +5,7 @@
|
||||
# or aource_id ,user's choice, of the calls and their statuses for all lists
|
||||
# within a campaign for a set time period
|
||||
#
|
||||
# Copyright (C) 2022 Joe Johnson, Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
|
||||
# Copyright (C) 2024 Joe Johnson, Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
|
||||
#
|
||||
# CHANGES
|
||||
#
|
||||
@@ -14,6 +14,7 @@
|
||||
# 180507-2315 - Added new help display
|
||||
# 191013-0834 - Fixes for PHP7
|
||||
# 220302-0835 - Added allow_web_debug system setting
|
||||
# 240801-1130 - Code updates for PHP8 compatibility
|
||||
#
|
||||
|
||||
$startMS = microtime();
|
||||
@@ -53,7 +54,7 @@ if (isset($_GET["search_archived_data"])) {$search_archived_data=$_GET["search
|
||||
$DB=preg_replace("/[^0-9a-zA-Z]/","",$DB);
|
||||
|
||||
$NOW_DATE = date("Y-m-d");
|
||||
if (!isset($group)) {$group=array();}
|
||||
if (!is_array($group)) {$group=array();}
|
||||
if (!isset($query_date_D)) {$query_date_D=$NOW_DATE;}
|
||||
if (!isset($end_date_D)) {$end_date_D=$NOW_DATE;}
|
||||
if (!isset($query_date_T)) {$query_date_T="00:00:00";}
|
||||
|
||||
@@ -6,7 +6,7 @@
|
||||
# QC statuses of QCFAIL, QCCANC and sales are defined by the Sale=Y status
|
||||
# flags being set on those statuses.
|
||||
#
|
||||
# Copyright (C) 2023 Joe Johnson, Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
|
||||
# Copyright (C) 2024 Joe Johnson, Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
|
||||
#
|
||||
# CHANGES
|
||||
#
|
||||
@@ -37,6 +37,7 @@
|
||||
# 210222-1508 - Added option to show all users
|
||||
# 220301-2155 - Added allow_web_debug system setting
|
||||
# 230407-1039 - Added include_sales_in_TPD_report option
|
||||
# 240801-1130 - Code updates for PHP8 compatibility
|
||||
#
|
||||
|
||||
$startMS = microtime();
|
||||
@@ -81,9 +82,10 @@ $MT[0]='';
|
||||
$NOW_DATE = date("Y-m-d");
|
||||
$NOW_TIME = date("Y-m-d H:i:s");
|
||||
$STARTtime = date("U");
|
||||
if (!isset($group)) {$group = array();}
|
||||
if (!isset($user_group)) {$user_group = array();}
|
||||
if (!isset($call_statuses)) {$call_statuses = array();}
|
||||
if (!is_array($group)) {$group = array();}
|
||||
if (!is_array($user_group)) {$user_group = array();}
|
||||
if (!is_array($call_status)) {$call_status = array();}
|
||||
if (!is_array($call_statuses)) {$call_statuses = array();}
|
||||
if (!isset($query_date_D)) {$query_date_D=$NOW_DATE;}
|
||||
if (!isset($end_date_D)) {$end_date_D=$NOW_DATE;}
|
||||
if (!isset($query_date_T)) {$query_date_T="00:00:00";}
|
||||
|
||||
@@ -1,7 +1,7 @@
|
||||
<?php
|
||||
# AST_timeonVDADall.php
|
||||
#
|
||||
# Copyright (C) 2023 Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
|
||||
# Copyright (C) 2024 Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
|
||||
#
|
||||
# live real-time stats for the VICIDIAL Auto-Dialer all servers
|
||||
#
|
||||
@@ -132,6 +132,7 @@
|
||||
# 230421-1636 - Added RS_UGlatencyRESTRICT options.php setting
|
||||
# 230811-1530 - Added realtime monitoring display information
|
||||
# 231115-1656 - Added RS_no_DEAD_status and RS_hide_CUST_info options.php settings
|
||||
# 240801-1130 - Code updates for PHP8 compatibility
|
||||
#
|
||||
|
||||
$version = '2.14-117';
|
||||
@@ -329,9 +330,9 @@ if (strlen($report_display_type)<2) {$report_display_type = $SSreport_default_fo
|
||||
if (!isset($DB)) {$DB=0;}
|
||||
if (!isset($RR)) {$RR=40;}
|
||||
if (!isset($group)) {$group='ALL-ACTIVE';}
|
||||
if (!isset($groups)) {$groups=array();}
|
||||
if (!isset($user_group_filter)) {$user_group_filter=array();}
|
||||
if (!isset($ingroup_filter)) {$ingroup_filter=array();}
|
||||
if (!is_array($groups)) {$groups=array();}
|
||||
if (!is_array($user_group_filter)) {$user_group_filter=array();}
|
||||
if (!is_array($ingroup_filter)) {$ingroup_filter=array();}
|
||||
if (!isset($usergroup)) {$usergroup='';}
|
||||
if (!isset($UGdisplay)) {$UGdisplay=0;} # 0=no, 1=yes
|
||||
if (!isset($UidORname)) {$UidORname=1;} # 0=id, 1=name
|
||||
|
||||
@@ -1,7 +1,7 @@
|
||||
<?php
|
||||
# AST_timeonVDADallSUMMARY_mobile.php
|
||||
#
|
||||
# Copyright (C) 2022 Matt Florell <vicidial@gmail.com>, Joe Johnson <freewermadmin@gmail.com> LICENSE: AGPLv2
|
||||
# Copyright (C) 2024 Matt Florell <vicidial@gmail.com>, Joe Johnson <freewermadmin@gmail.com> LICENSE: AGPLv2
|
||||
#
|
||||
# Mobile version of summary report for all campaigns live real-time stats for the VICIDIAL Auto-Dialer all servers
|
||||
#
|
||||
@@ -12,6 +12,7 @@
|
||||
# 190129-1258 - First release
|
||||
# 200414-2000 - Minor display modifications, auto-selecting refresh rate onload
|
||||
# 220301-2036 - Added allow_web_debug system setting
|
||||
# 240801-1130 - Code updates for PHP8 compatibility
|
||||
#
|
||||
|
||||
require("dbconnect_mysqli.php");
|
||||
@@ -45,7 +46,7 @@ $DB=preg_replace("/[^0-9a-zA-Z]/","",$DB);
|
||||
$NOW_TIME = date("Y-m-d H:i:s");
|
||||
$STARTtime = date("U");
|
||||
if (!isset($browser_dimension)) {$browser_dimension=800;}
|
||||
if (!isset($types)) {$types='LIST ALL CAMPAIGNS';}
|
||||
if (!is_array($types)) {$types=array('LIST ALL CAMPAIGNS');}
|
||||
$cell_dimension=floor($browser_dimension/10);
|
||||
|
||||
$report_name = 'Real-Time Campaign Summary';
|
||||
|
||||
@@ -1,7 +1,7 @@
|
||||
<?php
|
||||
# AST_timeonVDADall_mobile.php
|
||||
#
|
||||
# Copyright (C) 2022 Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
|
||||
# Copyright (C) 2024 Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
|
||||
#
|
||||
# live real-time stats for the VICIDIAL Auto-Dialer all servers
|
||||
#
|
||||
@@ -10,10 +10,11 @@
|
||||
# CHANGELOG:
|
||||
# 200318-1124 - First build, based upon AST_timeonVDADall.php
|
||||
# 220221-1536 - Added allow_web_debug system setting
|
||||
# 240801-1137 - Code updates for PHP8 compatibility
|
||||
#
|
||||
|
||||
$version = '2.14-2';
|
||||
$build = '220221-1536';
|
||||
$version = '2.14-3';
|
||||
$build = '240801-1137';
|
||||
|
||||
header ("Content-type: text/html; charset=utf-8");
|
||||
|
||||
@@ -154,9 +155,9 @@ if (file_exists('options.php'))
|
||||
if (!isset($DB)) {$DB=0;}
|
||||
if (!isset($RR)) {$RR=40;}
|
||||
if (!isset($group)) {$group='ALL-ACTIVE';}
|
||||
if (!isset($groups)) {$groups=array();}
|
||||
if (!isset($user_group_filter)) {$user_group_filter=array();}
|
||||
if (!isset($ingroup_filter)) {$ingroup_filter=array();}
|
||||
if (!is_array($groups)) {$groups=array();}
|
||||
if (!is_array($user_group_filter)) {$user_group_filter=array();}
|
||||
if (!is_array($ingroup_filter)) {$ingroup_filter=array();}
|
||||
if (!isset($usergroup)) {$usergroup='';}
|
||||
if (!isset($UGdisplay)) {$UGdisplay=0;} # 0=no, 1=yes
|
||||
if (!isset($UidORname)) {$UidORname=1;} # 0=id, 1=name
|
||||
@@ -693,19 +694,19 @@ $NFB = '<b><font size=6 face="courier">';
|
||||
$NFE = '</font></b>';
|
||||
$F=''; $FG=''; $B=''; $BG='';
|
||||
|
||||
$select_list = "<TABLE class=\"realtime_settings_table\" CELLPADDING=5 BGCOLOR=\"#D9E6FE\"><TR><TD VALIGN=TOP>"._QXZ("Select Campaigns").": <BR>";
|
||||
$select_list = "<TABLE class='realtime_settings_table' CELLPADDING=5 BGCOLOR='#D9E6FE'><TR><TD VALIGN=TOP>"._QXZ("Select Campaigns").": <BR>";
|
||||
$select_list .= "<SELECT SIZE=15 NAME=groups[] multiple>";
|
||||
$o=0;
|
||||
while ($groups_to_print > $o)
|
||||
{
|
||||
if (preg_match("/\|$LISTgroups[$o]\|/",$group_string))
|
||||
{$select_list .= "<option selected value=\"$LISTgroups[$o]\">$LISTgroups[$o] - $LISTnames[$o]</option>";}
|
||||
{$select_list .= "<option selected value='$LISTgroups[$o]'>$LISTgroups[$o] - $LISTnames[$o]</option>";}
|
||||
else
|
||||
{$select_list .= "<option value=\"$LISTgroups[$o]\">$LISTgroups[$o] - $LISTnames[$o]</option>";}
|
||||
{$select_list .= "<option value='$LISTgroups[$o]'>$LISTgroups[$o] - $LISTnames[$o]</option>";}
|
||||
$o++;
|
||||
}
|
||||
$select_list .= "</SELECT>";
|
||||
$select_list .= "<BR><font class=\"top_settings_val\">"._QXZ("(To select more than 1 campaign, hold down the Ctrl key and click)")."<font>";
|
||||
$select_list .= "<BR><font class='top_settings_val'>"._QXZ("(To select more than 1 campaign, hold down the Ctrl key and click)")."<font>";
|
||||
|
||||
$select_list .= "<BR><BR>"._QXZ("Select User Groups").": <BR>";
|
||||
$select_list .= "<SELECT SIZE=8 NAME=user_group_filter[] ID=user_group_filter[] multiple>";
|
||||
@@ -713,9 +714,9 @@ $o=0;
|
||||
while ($o < $usergroups_to_print)
|
||||
{
|
||||
if (preg_match("/\|$usergroups[$o]\|/",$user_group_filter_string))
|
||||
{$select_list .= "<option selected value=\"$usergroups[$o]\">$usergroups[$o] - $usergroupnames[$o]</option>";}
|
||||
{$select_list .= "<option selected value='$usergroups[$o]'>$usergroups[$o] - $usergroupnames[$o]</option>";}
|
||||
else
|
||||
{$select_list .= "<option value=\"$usergroups[$o]\">$usergroups[$o] - $usergroupnames[$o]</option>";}
|
||||
{$select_list .= "<option value='$usergroups[$o]'>$usergroups[$o] - $usergroupnames[$o]</option>";}
|
||||
$o++;
|
||||
}
|
||||
$select_list .= "</SELECT>";
|
||||
@@ -739,36 +740,36 @@ while ($o < $ingroups_to_print)
|
||||
$select_list .= "</SELECT>";
|
||||
|
||||
$select_list .= "</TD><TD VALIGN=TOP ALIGN=CENTER>";
|
||||
$select_list .= "<a href=\"#\" onclick=\"closeDiv(\'campaign_select_list\');\">"._QXZ("Close Panel")."</a><BR><BR>";
|
||||
$select_list .= "<a href='#' onclick=\\\"closeDiv('campaign_select_list');\\\">"._QXZ("Close Panel")."</a><BR><BR>";
|
||||
$select_list .= "<TABLE CELLPADDING=2 CELLSPACING=2 BORDER=0>";
|
||||
|
||||
$select_list .= "<TR><TD align=right>";
|
||||
$select_list .= _QXZ("Inbound").": </TD><TD align=left><SELECT SIZE=1 NAME=with_inbound>";
|
||||
$select_list .= "<option value=\"N\"";
|
||||
$select_list .= "<option value='N'";
|
||||
if ($with_inbound=='N') {$select_list .= " selected";}
|
||||
$select_list .= ">"._QXZ("No")."</option>";
|
||||
$select_list .= "<option value=\"Y\"";
|
||||
$select_list .= "<option value='Y'";
|
||||
if ($with_inbound=='Y') {$select_list .= " selected";}
|
||||
$select_list .= ">"._QXZ("Yes")."</option>";
|
||||
$select_list .= "<option value=\"O\"";
|
||||
$select_list .= "<option value='O'";
|
||||
if ($with_inbound=='O') {$select_list .= " selected";}
|
||||
$select_list .= ">"._QXZ("Only")."</option>";
|
||||
$select_list .= "</SELECT></TD></TR>";
|
||||
|
||||
$select_list .= "<TR><TD align=right>";
|
||||
$select_list .= _QXZ("Monitor").": </TD><TD align=left><SELECT SIZE=1 NAME=monitor_active>";
|
||||
$select_list .= "<option value=\"\"";
|
||||
$select_list .= "<option value=''";
|
||||
if (strlen($monitor_active) < 2) {$select_list .= " selected";}
|
||||
$select_list .= ">"._QXZ("NONE")."</option>";
|
||||
if (preg_match("/MONITOR/",$RS_ListenBarge) )
|
||||
{
|
||||
$select_list .= "<option value=\"MONITOR\"";
|
||||
$select_list .= "<option value='MONITOR'";
|
||||
if ($monitor_active=='MONITOR') {$select_list .= " selected";}
|
||||
$select_list .= ">"._QXZ("MONITOR")."</option>";
|
||||
}
|
||||
if (preg_match("/BARGE/",$RS_ListenBarge) )
|
||||
{
|
||||
$select_list .= "<option value=\"BARGE\"";
|
||||
$select_list .= "<option value='BARGE'";
|
||||
if ($monitor_active=='BARGE') {$select_list .= " selected";}
|
||||
$select_list .= ">"._QXZ("BARGE")."</option>";
|
||||
}
|
||||
@@ -785,7 +786,7 @@ $select_list .= "</SELECT></TD></TR>";
|
||||
|
||||
$select_list .= "<TR><TD align=right>";
|
||||
$select_list .= _QXZ("Phone").": </TD><TD align=left>";
|
||||
$select_list .= "<INPUT type=text size=10 maxlength=20 NAME=monitor_phone VALUE=\"$monitor_phone\">";
|
||||
$select_list .= "<INPUT type=text size=10 maxlength=20 NAME=monitor_phone VALUE='$monitor_phone'>";
|
||||
$select_list .= "</TD></TR>";
|
||||
$select_list .= "<TR><TD align=center COLSPAN=2> </TD></TR>";
|
||||
|
||||
@@ -794,12 +795,12 @@ if ($UGdisplay > 0)
|
||||
$select_list .= "<TR><TD align=right>";
|
||||
$select_list .= _QXZ("Select User Group").": </TD><TD align=left>";
|
||||
$select_list .= "<SELECT SIZE=1 NAME=usergroup>";
|
||||
$select_list .= "<option value=\"\">"._QXZ("ALL USER GROUPS")."</option>";
|
||||
$select_list .= "<option value=''>"._QXZ("ALL USER GROUPS")."</option>";
|
||||
$o=0;
|
||||
while ($usergroups_to_print > $o)
|
||||
{
|
||||
if ($usergroups[$o] == $usergroup) {$select_list .= "<option selected value=\"$usergroups[$o]\">$usergroups[$o]</option>";}
|
||||
else {$select_list .= "<option value=\"$usergroups[$o]\">$usergroups[$o]</option>";}
|
||||
if ($usergroups[$o] == $usergroup) {$select_list .= "<option selected value='$usergroups[$o]'>$usergroups[$o]</option>";}
|
||||
else {$select_list .= "<option value='$usergroups[$o]'>$usergroups[$o]</option>";}
|
||||
$o++;
|
||||
}
|
||||
$select_list .= "</SELECT></TD></TR>";
|
||||
@@ -807,30 +808,30 @@ if ($UGdisplay > 0)
|
||||
|
||||
$select_list .= "<TR><TD align=right>";
|
||||
$select_list .= _QXZ("Dialable Leads Alert").": </TD><TD align=left><SELECT SIZE=1 NAME=NOLEADSalert>";
|
||||
$select_list .= "<option value=\"\"";
|
||||
$select_list .= "<option value=''";
|
||||
if (strlen($NOLEADSalert) < 2) {$select_list .= " selected";}
|
||||
$select_list .= ">"._QXZ("NO")."</option>";
|
||||
$select_list .= "<option value=\"YES\"";
|
||||
$select_list .= "<option value='YES'";
|
||||
if ($NOLEADSalert=='YES') {$select_list .= " selected";}
|
||||
$select_list .= ">"._QXZ("YES")."</option>";
|
||||
$select_list .= "</SELECT></TD></TR>";
|
||||
|
||||
$select_list .= "<TR><TD align=right>";
|
||||
$select_list .= _QXZ("Show Drop In-Group Row").": </TD><TD align=left><SELECT SIZE=1 NAME=DROPINGROUPstats>";
|
||||
$select_list .= "<option value=\"0\"";
|
||||
$select_list .= "<option value='0'";
|
||||
if ($DROPINGROUPstats < 1) {$select_list .= " selected";}
|
||||
$select_list .= ">"._QXZ("NO")."</option>";
|
||||
$select_list .= "<option value=\"1\"";
|
||||
$select_list .= "<option value='1'";
|
||||
if ($DROPINGROUPstats=='1') {$select_list .= " selected";}
|
||||
$select_list .= ">"._QXZ("YES")."</option>";
|
||||
$select_list .= "</SELECT></TD></TR>";
|
||||
|
||||
$select_list .= "<TR><TD align=right>";
|
||||
$select_list .= _QXZ("Show Carrier Stats").": </TD><TD align=left><SELECT SIZE=1 NAME=CARRIERstats>";
|
||||
$select_list .= "<option value=\"0\"";
|
||||
$select_list .= "<option value='0'";
|
||||
if ($CARRIERstats < 1) {$select_list .= " selected";}
|
||||
$select_list .= ">"._QXZ("NO")."</option>";
|
||||
$select_list .= "<option value=\"1\"";
|
||||
$select_list .= "<option value='1'";
|
||||
if ($CARRIERstats=='1') {$select_list .= " selected";}
|
||||
$select_list .= ">"._QXZ("YES")."</option>";
|
||||
$select_list .= "</SELECT></TD></TR>";
|
||||
@@ -850,10 +851,10 @@ if ($presets_enabled > 0)
|
||||
{
|
||||
$select_list .= "<TR><TD align=right>";
|
||||
$select_list .= _QXZ("Show Presets Stats").": </TD><TD align=left><SELECT SIZE=1 NAME=PRESETstats>";
|
||||
$select_list .= "<option value=\"0\"";
|
||||
$select_list .= "<option value='0'";
|
||||
if ($PRESETstats < 1) {$select_list .= " selected";}
|
||||
$select_list .= ">"._QXZ("NO")."</option>";
|
||||
$select_list .= "<option value=\"1\"";
|
||||
$select_list .= "<option value='1'";
|
||||
if ($PRESETstats=='1') {$select_list .= " selected";}
|
||||
$select_list .= ">"._QXZ("YES")."</option>";
|
||||
$select_list .= "</SELECT></TD></TR>";
|
||||
@@ -861,10 +862,10 @@ if ($presets_enabled > 0)
|
||||
|
||||
$select_list .= "<TR><TD align=right>";
|
||||
$select_list .= _QXZ("Agent Time Stats").": </TD><TD align=left><SELECT SIZE=1 NAME=AGENTtimeSTATS>";
|
||||
$select_list .= "<option value=\"0\"";
|
||||
$select_list .= "<option value='0'";
|
||||
if ($AGENTtimeSTATS < 1) {$select_list .= " selected";}
|
||||
$select_list .= ">"._QXZ("NO")."</option>";
|
||||
$select_list .= "<option value=\"1\"";
|
||||
$select_list .= "<option value='1'";
|
||||
if ($AGENTtimeSTATS=='1') {$select_list .= " selected";}
|
||||
$select_list .= ">"._QXZ("YES")."</option>";
|
||||
$select_list .= "</SELECT></TD></TR>";
|
||||
@@ -892,14 +893,14 @@ $select_list .= ">"._QXZ("WALL_4")."</option>";
|
||||
$select_list .= "</SELECT></TD></TR>";
|
||||
|
||||
$select_list .= "</TABLE><BR>";
|
||||
$select_list .= "<INPUT type=hidden name=droppedOFtotal value=\"$droppedOFtotal\">";
|
||||
$select_list .= "<INPUT style='background-color:#$SSbutton_color' type=submit NAME=SUBMIT VALUE=SUBMIT><FONT FACE=\"ARIAL,HELVETICA\" COLOR=BLACK SIZE=2> ";
|
||||
$select_list .= "<INPUT type=hidden name=droppedOFtotal value='$droppedOFtotal'>";
|
||||
$select_list .= "<INPUT style='background-color:#$SSbutton_color' type=submit NAME=SUBMIT VALUE=SUBMIT><FONT FACE='ARIAL,HELVETICA' COLOR=BLACK SIZE=2> ";
|
||||
$select_list .= "</TD></TR>";
|
||||
$select_list .= "<TR><TD ALIGN=CENTER>";
|
||||
$select_list .= "<font class=\"top_settings_val\"> </font>";
|
||||
$select_list .= "<font class='top_settings_val'> </font>";
|
||||
$select_list .= "</TD>";
|
||||
$select_list .= "<TD NOWRAP align=right>";
|
||||
$select_list .= "<font class=\"top_settings_val\">"._QXZ("VERSION").": $version "._QXZ("BUILD").": $build</font>";
|
||||
$select_list .= "<font class='top_settings_val'>"._QXZ("VERSION").": $version "._QXZ("BUILD").": $build</font>";
|
||||
$select_list .= "</TD></TR></TABLE>";
|
||||
|
||||
$open_list = '<TABLE WIDTH=250 CELLPADDING=0 CELLSPACING=0 BGCOLOR=\'#D9E6FE\'><TR><TD ALIGN=CENTER><a href=\'#\' onclick=\\"openDiv(\'campaign_select_list\');\\"><font class=\'top_settings_val\'>'._QXZ("Choose Report Display Options").'</a></TD></TR></TABLE>';
|
||||
@@ -1183,6 +1184,7 @@ else
|
||||
.Hfr3 {color: black; background-color: #FF6666; font-family: HELVETICA; font-size: 18; font-weight: bold;}
|
||||
.Hfr4 {color: white; background-color: #FF0000; font-family: HELVETICA; font-size: 18; font-weight: bold;}
|
||||
|
||||
.realtime_settings_table {width: 50vw; max-width: 600px; }
|
||||
<?php
|
||||
$stmt="SELECT group_id,group_color from vicidial_inbound_groups;";
|
||||
$rslt=mysql_to_mysqli($stmt, $link);
|
||||
|
||||
@@ -1,7 +1,7 @@
|
||||
<?php
|
||||
# AST_url_log_report.php
|
||||
#
|
||||
# Copyright (C) 2023 Joe Johnson, Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
|
||||
# Copyright (C) 2024 Joe Johnson, Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
|
||||
#
|
||||
# CHANGES
|
||||
# 130620-0806 - First build
|
||||
@@ -15,6 +15,7 @@
|
||||
# 220301-1951 - Added allow_web_debug system setting
|
||||
# 220812-0931 - Added User Group report permissions checking
|
||||
# 230310-1051 - Added more missing url types
|
||||
# 240801-1130 - Code updates for PHP8 compatibility
|
||||
#
|
||||
|
||||
$startMS = microtime();
|
||||
@@ -59,7 +60,7 @@ $NOW_DATE = date("Y-m-d");
|
||||
if (strlen($query_date_D) < 6) {$query_date_D = "00:00:00";}
|
||||
if (strlen($query_date_T) < 6) {$query_date_T = "23:59:59";}
|
||||
if (!isset($query_date)) {$query_date = $NOW_DATE;}
|
||||
if (!isset($url_type)) {$url_type = array();}
|
||||
if (!is_array($url_type)) {$url_type = array();}
|
||||
|
||||
#############################################
|
||||
##### START SYSTEM_SETTINGS LOOKUP #####
|
||||
|
||||
@@ -1,7 +1,7 @@
|
||||
<?php
|
||||
# AST_user_group_hourly_detail.php
|
||||
#
|
||||
# Copyright (C) 2023 Joseph Johnson <freewermadmin@gmail.com> LICENSE: AGPLv2
|
||||
# Copyright (C) 2024 Joseph Johnson <freewermadmin@gmail.com> LICENSE: AGPLv2
|
||||
#
|
||||
# Gives hourly count of distinct agents per user group, with totals.
|
||||
# For single days only
|
||||
@@ -15,6 +15,7 @@
|
||||
# 191013-0855 - Fixes for PHP7
|
||||
# 220221-0932 - Added allow_web_debug system setting
|
||||
# 230526-1740 - Patch for user_group bug, related to Issue #1346
|
||||
# 240801-1130 - Code updates for PHP8 compatibility
|
||||
#
|
||||
|
||||
$startMS = microtime();
|
||||
@@ -62,8 +63,8 @@ $MT[0]='';
|
||||
$NOW_DATE = date("Y-m-d");
|
||||
$NOW_TIME = date("Y-m-d H:i:s");
|
||||
$STARTtime = date("U");
|
||||
if (!isset($group)) {$group = array();}
|
||||
if (!isset($user_group)) {$user_group = array();}
|
||||
if (!is_array($group)) {$group = array();}
|
||||
if (!is_array($user_group)) {$user_group = array();}
|
||||
if (!isset($query_date)) {$query_date = $NOW_DATE;}
|
||||
if (!isset($start_hour)) {$start_hour = date("H");}
|
||||
if (!isset($end_hour)) {$end_hour = date("H");}
|
||||
|
||||
@@ -1,7 +1,7 @@
|
||||
<?php
|
||||
# AST_user_group_hourly_detail.php
|
||||
#
|
||||
# Copyright (C) 2023 Liz Tejada <liz@softkyrios.com>
|
||||
# Copyright (C) 2024 Liz Tejada <liz@softkyrios.com>
|
||||
# Joseph Johnson <freewermadmin@gmail.com>
|
||||
# Matt Florell <vicidial@gmail.com>
|
||||
#
|
||||
@@ -20,6 +20,7 @@
|
||||
# 191013-0816 - Fixes for PHP7
|
||||
# 220301-1940 - Added allow_web_debug system setting
|
||||
# 230526-1740 - Patch for user_group bug, related to Issue #1346
|
||||
# 240801-1130 - Code updates for PHP8 compatibility
|
||||
#
|
||||
|
||||
$startMS = microtime();
|
||||
@@ -68,8 +69,8 @@ $MT[0]='';
|
||||
$NOW_DATE = date("Y-m-d");
|
||||
$NOW_TIME = date("Y-m-d H:i:s");
|
||||
$STARTtime = date("U");
|
||||
if (!isset($group)) {$group = array();}
|
||||
if (!isset($user_group)) {$user_group = array();}
|
||||
if (!is_array($group)) {$group = array();}
|
||||
if (!is_array($user_group)) {$user_group = array();}
|
||||
if (!isset($query_date)) {$query_date = $NOW_DATE;}
|
||||
if (!isset($start_hour)) {$start_hour = date("H");}
|
||||
if (!isset($end_hour)) {$end_hour = date("H");}
|
||||
@@ -509,7 +510,8 @@ if ($SUBMIT && $query_date && $start_hour && $end_hour) {
|
||||
$UserGroups=array_unique($UserGroups);
|
||||
$hour_array=array_unique($hour_array);
|
||||
|
||||
$total_stmt="select user_group, count(distinct user) as ct from ".$vicidial_agent_log_table." where event_time>='$query_date $start_hour:00:00' and event_time<='$query_date $end_hour:59:59' $group_SQL $user_group_SQL group by user_group order by user_group,2";
|
||||
$total_stmt="select user_group, count(distinct user) as ct from ".$vicidial_agent_log_table." log where event_time>='$query_date $start_hour:00:00' and event_time<='$query_date $end_hour:59:59' $group_SQL $user_group_SQL group by user_group order by user_group,2";
|
||||
if ($DB) {$ASCII_text.="* ".$total_stmt."\n";}
|
||||
$total_rslt=mysql_to_mysqli($total_stmt, $link);
|
||||
if ($DB) {$ASCII_text.="* ".$total_stmt."\n";}
|
||||
$total_array=array();
|
||||
@@ -517,7 +519,7 @@ if ($SUBMIT && $query_date && $start_hour && $end_hour) {
|
||||
$total_array[$total_row["user_group"]]+=$total_row["ct"];
|
||||
}
|
||||
|
||||
$grand_total_stmt="select distinct user from ".$vicidial_agent_log_table." where event_time>='$query_date $start_hour:00:00' and event_time<='$query_date $end_hour:59:59' $group_SQL $user_group_SQL";
|
||||
$grand_total_stmt="select distinct user from ".$vicidial_agent_log_table." log where event_time>='$query_date $start_hour:00:00' and event_time<='$query_date $end_hour:59:59' $group_SQL $user_group_SQL";
|
||||
$grand_total_rslt=mysql_to_mysqli($grand_total_stmt, $link);
|
||||
$grand_total=mysqli_num_rows($grand_total_rslt);
|
||||
|
||||
@@ -539,16 +541,17 @@ if ($SUBMIT && $query_date && $start_hour && $end_hour) {
|
||||
foreach($UserGroups as $Ugroup){
|
||||
|
||||
foreach($hour_array as $hour){
|
||||
//echo "group-->". $data[0]." hour-->".$data[1]." agent-->".$data[2]."<br/>";
|
||||
# echo "group-->". $data[0]." hour-->".$data[1]." agent-->".$data[2]."<br/>";
|
||||
$a=$allData[$Ugroup][$hour];
|
||||
if (is_array($a)) {$count_a=count($a);} else {$count_a=0;}
|
||||
if(isset($maxUserByUserGroup[$Ugroup])){
|
||||
if(count($a)>$maxUserByUserGroup[$Ugroup]){
|
||||
$maxUserByUserGroup[$Ugroup]=count($a);
|
||||
if($count_a>$maxUserByUserGroup[$Ugroup]){
|
||||
$maxUserByUserGroup[$Ugroup]=$count_a;
|
||||
|
||||
}
|
||||
|
||||
}else{
|
||||
$maxUserByUserGroup[$Ugroup]=count($a);
|
||||
$maxUserByUserGroup[$Ugroup]=$count_a;
|
||||
|
||||
}
|
||||
}
|
||||
|
||||
@@ -4,7 +4,7 @@
|
||||
# This User-Group based report runs some very intensive SQL queries, so it is
|
||||
# not recommended to run this on long time periods.
|
||||
#
|
||||
# Copyright (C) 2023 Joe Johnson, Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
|
||||
# Copyright (C) 2024 Joe Johnson, Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
|
||||
#
|
||||
# CHANGES
|
||||
#
|
||||
@@ -26,6 +26,7 @@
|
||||
# 191013-0822 - Fixes for PHP7
|
||||
# 220301-1656 - Added allow_web_debug system setting
|
||||
# 230526-1740 - Patch for user_group bug, related to Issue #1346
|
||||
# 240801-1130 - Code updates for PHP8 compatibility
|
||||
#
|
||||
|
||||
$startMS = microtime();
|
||||
@@ -56,7 +57,7 @@ $MT[0]='';
|
||||
$NOW_DATE = date("Y-m-d");
|
||||
$NOW_TIME = date("Y-m-d H:i:s");
|
||||
$STARTtime = date("U");
|
||||
if (!isset($user_group)) {$user_group = array();}
|
||||
if (!is_array($user_group)) {$user_group = array();}
|
||||
|
||||
$report_name = 'User Group Login Report';
|
||||
$db_source = 'M';
|
||||
|
||||
@@ -1,7 +1,7 @@
|
||||
<?php
|
||||
# AST_webserver_url_report.php
|
||||
#
|
||||
# Copyright (C) 2022 Joe Johnson, Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
|
||||
# Copyright (C) 2024 Joe Johnson, Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
|
||||
#
|
||||
# CHANGES
|
||||
# 140225-0229 - First build
|
||||
@@ -13,6 +13,7 @@
|
||||
# 191013-0907 - Fixes for PHP7
|
||||
# 220301-1616 - Added allow_web_debug system setting
|
||||
# 220812-0927 - Added User Group report permissions checking
|
||||
# 240801-1130 - Code updates for PHP8 compatibility
|
||||
#
|
||||
|
||||
$startMS = microtime();
|
||||
@@ -58,8 +59,8 @@ $DB=preg_replace("/[^0-9a-zA-Z]/","",$DB);
|
||||
$NOW_DATE = date("Y-m-d");
|
||||
if (strlen($query_date_D) < 6) {$query_date_D = "00:00:00";}
|
||||
if (strlen($query_date_T) < 6) {$query_date_T = "23:59:59";}
|
||||
if (!isset($webserver)) {$webserver = array();}
|
||||
if (!isset($url)) {$url = array();}
|
||||
if (!is_array($webserver)) {$webserver = array();}
|
||||
if (!is_array($url)) {$url = array();}
|
||||
if (!isset($query_date)) {$query_date = $NOW_DATE;}
|
||||
if (!isset($end_date)) {$end_date = $NOW_DATE;}
|
||||
|
||||
|
||||
@@ -1,7 +1,7 @@
|
||||
<?php
|
||||
# Erlang_report.php
|
||||
#
|
||||
# Copyright (C) 2023 Matt Florell <vicidial@gmail.com>, Joe Johnson <freewermadmin@gmail.com> LICENSE: AGPLv2
|
||||
# Copyright (C) 2024 Matt Florell <vicidial@gmail.com>, Joe Johnson <freewermadmin@gmail.com> LICENSE: AGPLv2
|
||||
#
|
||||
# CHANGES
|
||||
#
|
||||
@@ -15,6 +15,7 @@
|
||||
# 191013-0820 - Fixes for PHP7
|
||||
# 220301-0937 - Added allow_web_debug system setting
|
||||
# 230526-1740 - Patch for user_group bug, related to Issue #1346
|
||||
# 240801-1130 - Code updates for PHP8 compatibility
|
||||
#
|
||||
|
||||
$startMS = microtime();
|
||||
@@ -105,8 +106,8 @@ $MT[0]='';
|
||||
$NOW_DATE = date("Y-m-d");
|
||||
$NOW_TIME = date("Y-m-d H:i:s");
|
||||
$STARTtime = date("U");
|
||||
if (!isset($group)) {$group = array();}
|
||||
if (!isset($campaign)) {$campaign = array();}
|
||||
if (!is_array($group)) {$group = array();}
|
||||
if (!is_array($campaign)) {$campaign = array();}
|
||||
if (!isset($drop_percent)) {$drop_percent = '3';}
|
||||
if (!isset($query_date)) {$query_date = $NOW_DATE;}
|
||||
if (!isset($end_date)) {$end_date = $NOW_DATE;}
|
||||
@@ -169,11 +170,13 @@ else
|
||||
}
|
||||
|
||||
$HTML_text="";
|
||||
$actual_agents+=0;
|
||||
$hourly_pay+=0;
|
||||
$revenue_per_sale+=0;
|
||||
$sale_chance+=0;
|
||||
$retry_rate+=0;
|
||||
($actual_agents ? $actual_agents+=0 : $actual_agents=0);
|
||||
($hourly_pay ? $hourly_pay+=0 : $hourly_pay=0);
|
||||
($revenue_per_sale ? $revenue_per_sale+=0 : $revenue_per_sale=0);
|
||||
($sale_chance ? $sale_chance+=0 : $sale_chance=0);
|
||||
($retry_rate ? $retry_rate+=0 : $retry_rate=0);
|
||||
if (!$target_pqueue) {$target_pqueue=0;}
|
||||
|
||||
|
||||
switch ($erlang_type) {
|
||||
default:
|
||||
|
||||
@@ -1,12 +1,13 @@
|
||||
<?php
|
||||
# KHOMP_admin.php - KHOMP carrier definition administration page
|
||||
#
|
||||
# Copyright (C) 2022 Matt Florell <vicidial@gmail.com>, Joe Johnson <freewermadmin@gmail.com> LICENSE: AGPLv2
|
||||
# Copyright (C) 2024 Matt Florell <vicidial@gmail.com>, Joe Johnson <freewermadmin@gmail.com> LICENSE: AGPLv2
|
||||
#
|
||||
# Interface for defining KHOMP codes for the dialer
|
||||
#
|
||||
# 200210-1604 - First build
|
||||
# 220223-1109 - Added allow_web_debug system setting
|
||||
# 240801-1130 - Bug fixes
|
||||
#
|
||||
|
||||
$startMS = microtime();
|
||||
@@ -110,19 +111,20 @@ $browser = getenv("HTTP_USER_AGENT");
|
||||
|
||||
#############################################
|
||||
##### START SYSTEM_SETTINGS LOOKUP #####
|
||||
$stmt = "SELECT use_non_latin,allow_chats,enable_languages,language_method,default_language,allow_web_debug FROM system_settings;";
|
||||
$stmt = "SELECT use_non_latin,allow_chats,enable_languages,language_method,default_language,allow_web_debug,outbound_autodial_active FROM system_settings;";
|
||||
$rslt=mysql_to_mysqli($stmt, $link);
|
||||
#if ($DB) {echo "$stmt\n";}
|
||||
$qm_conf_ct = mysqli_num_rows($rslt);
|
||||
if ($qm_conf_ct > 0)
|
||||
{
|
||||
$row=mysqli_fetch_row($rslt);
|
||||
$non_latin = $row[0];
|
||||
$SSallow_chats = $row[1];
|
||||
$SSenable_languages = $row[2];
|
||||
$SSlanguage_method = $row[3];
|
||||
$SSdefault_language = $row[4];
|
||||
$SSallow_web_debug = $row[5];
|
||||
$non_latin = $row[0];
|
||||
$SSallow_chats = $row[1];
|
||||
$SSenable_languages = $row[2];
|
||||
$SSlanguage_method = $row[3];
|
||||
$SSdefault_language = $row[4];
|
||||
$SSallow_web_debug = $row[5];
|
||||
$SSoutbound_autodial_active = $row[6];
|
||||
}
|
||||
if ($SSallow_web_debug < 1) {$DB=0;}
|
||||
$VUselected_language = $SSdefault_language;
|
||||
@@ -232,11 +234,13 @@ if ($submit_khomp=="UPDATE")
|
||||
}
|
||||
}
|
||||
|
||||
if (!$link) echo "No DB link.";
|
||||
|
||||
$update_khomp_string=trim(preg_replace('/\//', "\/", $update_khomp_string));
|
||||
$stmt="select * from vicidial_settings_containers where container_id='KHOMPSTATUSMAP'";
|
||||
$rslt=mysql_to_mysqli($stmt, $link);
|
||||
|
||||
while($row=mysqli_fetch_row($rslt))
|
||||
while($row=mysqli_fetch_array($rslt))
|
||||
{
|
||||
$container_entry=$row[4];
|
||||
$khomps_array=explode("\n", $container_entry);
|
||||
@@ -263,9 +267,9 @@ if ($submit_khomp=="UPDATE")
|
||||
$SQL_log = "$update_stmt|";
|
||||
$SQL_log = preg_replace('/;/', '', $SQL_log);
|
||||
$SQL_log = addslashes($SQL_log);
|
||||
$stmt="INSERT INTO vicidial_admin_log set event_date='$SQLdate', user='$PHP_AUTH_USER', ip_address='$ip', event_section='KHOMP', event_type='UPDATE', record_id='$PN[$p]', event_code='ADMIN UPDATE KHOMP CODE', event_sql=\"$SQL_log\", event_notes='';";
|
||||
$log_stmt="INSERT INTO vicidial_admin_log set event_date='$SQLdate', user='$PHP_AUTH_USER', ip_address='$ip', event_section='KHOMP', event_type='UPDATE', record_id='$PN[$p]', event_code='ADMIN UPDATE KHOMP CODE', event_sql=\"$SQL_log\", event_notes='';";
|
||||
if ($DB) {echo "|$stmt|\n";}
|
||||
$rslt=mysql_to_mysqli($stmt, $link);
|
||||
$log_rslt=mysql_to_mysqli($log_stmt, $link);
|
||||
}
|
||||
else
|
||||
{
|
||||
@@ -328,9 +332,9 @@ else if ($submit_khomp=="ADD")
|
||||
$SQL_log = "$update_stmt|";
|
||||
$SQL_log = preg_replace('/;/', '', $SQL_log);
|
||||
$SQL_log = addslashes($SQL_log);
|
||||
$stmt="INSERT INTO vicidial_admin_log set event_date='$SQLdate', user='$PHP_AUTH_USER', ip_address='$ip', event_section='KHOMP', event_type='ADD', record_id='$PN[$p]', event_code='ADMIN ADD KHOMP CODE', event_sql=\"$SQL_log\", event_notes='';";
|
||||
$log_stmt="INSERT INTO vicidial_admin_log set event_date='$SQLdate', user='$PHP_AUTH_USER', ip_address='$ip', event_section='KHOMP', event_type='ADD', record_id='$PN[$p]', event_code='ADMIN ADD KHOMP CODE', event_sql=\"$SQL_log\", event_notes='';";
|
||||
if ($DB) {echo "|$stmt|\n";}
|
||||
$rslt=mysql_to_mysqli($stmt, $link);
|
||||
$log_rslt=mysql_to_mysqli($log_stmt, $link);
|
||||
}
|
||||
else
|
||||
{
|
||||
|
||||
@@ -1,7 +1,7 @@
|
||||
<?php
|
||||
# NANPA_running_processes.php
|
||||
#
|
||||
# Copyright (C) 2022 Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
|
||||
# Copyright (C) 2024 Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
|
||||
#
|
||||
# This script shows running NANPA filter batch proccesses
|
||||
#
|
||||
@@ -13,10 +13,11 @@
|
||||
# 170409-1537 - Added IP List validation code
|
||||
# 170822-2230 - Added screen color settings
|
||||
# 220222-1917 - Added allow_web_debug system setting
|
||||
# 240801-1136 - Code updates for PHP8 compatibility
|
||||
#
|
||||
|
||||
$version = '2.14-6';
|
||||
$build = '220222-1917';
|
||||
$version = '2.14-7';
|
||||
$build = '240801-1136';
|
||||
$startMS = microtime();
|
||||
|
||||
require("dbconnect_mysqli.php");
|
||||
@@ -197,6 +198,7 @@ if ($agent_screen_colors != 'default')
|
||||
}
|
||||
}
|
||||
|
||||
if(!is_array($output_codes_to_display)) {$output_codes_to_display=array();}
|
||||
|
||||
$oc_ct=count($output_codes_to_display);
|
||||
$oc_SQL="'',";
|
||||
|
||||
@@ -1,7 +1,7 @@
|
||||
<?php
|
||||
# adminCORS.php - CORS processing and responses for Cross-Origin Features
|
||||
#
|
||||
# Copyright (C) 2021 Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
|
||||
# Copyright (C) 2024 Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
|
||||
#
|
||||
# CORS settings coming from the options.php script (the first 3 variables must be set for these features to be active)
|
||||
# $CORS_allowed_origin = ''; # if multiple origins allowed, separate them by a pipe (also allows PHP preg syntax)
|
||||
@@ -20,15 +20,33 @@
|
||||
#
|
||||
# CHANGELOG
|
||||
# 210618-0938 - First Build
|
||||
# 240801-1138 - Code updates for PHP8 compatibility
|
||||
# 240805-2103 - Added PHP_error_reporting_OVERRIDE options
|
||||
#
|
||||
|
||||
$PHP_error_reporting_OVERRIDE=0;
|
||||
if (file_exists('options.php'))
|
||||
{
|
||||
require('options.php');
|
||||
}
|
||||
if ($PHP_error_reporting_OVERRIDE > 0)
|
||||
{
|
||||
$php_err_suppression_value=32767; # E_ALL
|
||||
$php_err_suppression_value-=($PHP_error_reporting_HIDE_ERRORS ? 1 : 0);
|
||||
$php_err_suppression_value-=($PHP_error_reporting_HIDE_WARNINGS ? 2 : 0);
|
||||
$php_err_suppression_value-=($PHP_error_reporting_HIDE_PARSES ? 4 : 0);
|
||||
$php_err_suppression_value-=($PHP_error_reporting_HIDE_NOTICES ? 8 : 0);
|
||||
$php_err_suppression_value-=($PHP_error_reporting_HIDE_DEPRECATIONS ? 8192 : 0);
|
||||
error_reporting($php_err_suppression_value);
|
||||
}
|
||||
|
||||
$NOW_TIME = date("Y-m-d H:i:s");
|
||||
|
||||
if (strlen($php_script) < 1)
|
||||
{$donothing=1;}
|
||||
else
|
||||
{
|
||||
$CORS_origin = $_SERVER['HTTP_ORIGIN']; # The client browser origin server
|
||||
$CORS_origin = "$_SERVER[HTTP_ORIGIN]"; # The client browser origin server - treated as string for stripos command
|
||||
$CORS_method = isset($_SERVER['HTTP_ACCESS_CONTROL_REQUEST_METHOD']) ? $_SERVER['HTTP_ACCESS_CONTROL_REQUEST_METHOD'] : $_SERVER['REQUEST_METHOD']; # Either the requested HTTP method or the current one
|
||||
$CORS_affected_scripts = " $CORS_affected_scripts "; # surround with spaces for preg match below
|
||||
|
||||
@@ -116,4 +134,4 @@ else
|
||||
}
|
||||
}
|
||||
|
||||
?>
|
||||
?>
|
||||
|
||||
@@ -1,7 +1,7 @@
|
||||
<?php
|
||||
# admin_NANPA_updater.php
|
||||
#
|
||||
# Copyright (C) 2022 Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
|
||||
# Copyright (C) 2024 Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
|
||||
#
|
||||
# This script is designed to launch NANPA filter batch proccesses through the
|
||||
# triggering process
|
||||
@@ -18,10 +18,11 @@
|
||||
# 180503-2015 - Added new help display
|
||||
# 191013-0814 - Fixes for PHP7
|
||||
# 220222-1753 - Added allow_web_debug system setting
|
||||
# 240801-1138 - Code updates for PHP8 compatibility
|
||||
#
|
||||
|
||||
$version = '2.14-9';
|
||||
$build = '220222-1753';
|
||||
$version = '2.14-10';
|
||||
$build = '240801-1138';
|
||||
$startMS = microtime();
|
||||
|
||||
require("dbconnect_mysqli.php");
|
||||
@@ -214,7 +215,7 @@ if ($delete_trigger_id)
|
||||
$delete_rslt=mysql_to_mysqli($delete_stmt, $link);
|
||||
}
|
||||
|
||||
if (!isset($lists)) {$lists=array();}
|
||||
if (!is_array($lists)) {$lists=array();}
|
||||
$list_ct=count($lists);
|
||||
if ($submit_form=="SUBMIT" && $list_ct>0 && (strlen($vl_field_update)>0 || strlen($cellphone_list_id)>0 || strlen($landline_list_id)>0 || strlen($invalid_list_id)>0) )
|
||||
{
|
||||
@@ -348,6 +349,7 @@ function StartRefresh() {
|
||||
rInt=window.setInterval(function() {RefreshNANPA("<?php echo $iframe_url; ?>")}, 10000);
|
||||
}
|
||||
function RefreshNANPA(spanURL) {
|
||||
if (!document.getElementById("running_processes")) {return false;}
|
||||
var xmlhttp=false;
|
||||
try {
|
||||
xmlhttp = new ActiveXObject("Msxml2.XMLHTTP");
|
||||
@@ -420,7 +422,7 @@ echo "<link rel=\"stylesheet\" type=\"text/css\" href=\"vicidial_stylesheet.php\
|
||||
echo "<script language=\"JavaScript\" src=\"help.js\"></script>\n";
|
||||
echo "<div id='HelpDisplayDiv' class='help_info' style='display:none;'></div>";
|
||||
echo "</head>\n";
|
||||
$ADMIN=$PHP_SELF;
|
||||
# $ADMIN=$PHP_SELF;
|
||||
$short_header=1;
|
||||
|
||||
# $NWB = " <a href=\"javascript:openNewWindow('help.php?ADD=99999";
|
||||
|
||||
@@ -34,6 +34,7 @@
|
||||
# 220222-0821 - Added allow_web_debug system setting
|
||||
# 230522-1726 - Added missing vicidial_users fields from copy function
|
||||
# 240217-0908 - Added more missing vicidial_users fields from copy function
|
||||
# 240801-1130 - Code updates for PHP8 compatibility
|
||||
#
|
||||
|
||||
require("dbconnect_mysqli.php");
|
||||
@@ -146,6 +147,7 @@ else
|
||||
$ACCIDto_insert_raw_ArFilter = array_filter($ACCIDto_insert_raw);
|
||||
}
|
||||
$DIDto_insert_raw = preg_replace('/[^0-9\n]/','',$DIDto_insert_raw);
|
||||
$DIDto_insert_raw = preg_replace('/\n+$/','',$DIDto_insert_raw);
|
||||
$DIDto_insert_raw = explode("\n", $DIDto_insert_raw);
|
||||
if ( $form_to_run == "BULKDIDSDELETETB" )
|
||||
{
|
||||
@@ -485,6 +487,7 @@ if ($form_to_run == "ACCID")
|
||||
$ACCIDduplicate = array();
|
||||
$ACCIDinserted = array();
|
||||
$ACCIDareacode = array();
|
||||
$ACCIDbadlen = array();
|
||||
$i=0; #loop counter
|
||||
$j=0; #duplicate counter
|
||||
$k=0; #insert counter
|
||||
@@ -1018,7 +1021,7 @@ elseif ($form_to_run == "BULKDIDS")
|
||||
$l=0; #bad length counter
|
||||
while ($i < count($DIDto_insert_raw))
|
||||
{
|
||||
$SQL= "SELECT did_pattern FROM vicidial_inbound_dids WHERE did_pattern=$DIDto_insert_raw[$i];";
|
||||
$SQL= "SELECT did_pattern FROM vicidial_inbound_dids WHERE did_pattern='$DIDto_insert_raw[$i]';";
|
||||
if ($DB) {echo "$SQL|";}
|
||||
$SQL_rslt=mysql_to_mysqli($SQL, $link);
|
||||
$row = mysqli_fetch_row($SQL_rslt);
|
||||
|
||||
@@ -83,10 +83,11 @@
|
||||
# 230210-1844 - Added invalid_phone_override option <admin_listloader_fifth_gen.php started>
|
||||
# 231207-1446 - Fix for web_loader_phone_strip duplicate check, issue #1498, also changed format to "Custom layout" default
|
||||
# 240320-1034 - Added misssing input variable filtering
|
||||
# 240801-1132 - Code updates for PHP8 compatibility
|
||||
#
|
||||
|
||||
$version = '2.14-81';
|
||||
$build = '240320-1034';
|
||||
$version = '2.14-82';
|
||||
$build = '240801-1132';
|
||||
|
||||
require("dbconnect_mysqli.php");
|
||||
require("functions.php");
|
||||
@@ -301,6 +302,11 @@ if (is_array($dedupe_statuses))
|
||||
}
|
||||
}
|
||||
}
|
||||
else
|
||||
{
|
||||
$dedupe_statuses=array();
|
||||
}
|
||||
|
||||
|
||||
if (strlen($dedupe_statuses_override)>0)
|
||||
{
|
||||
@@ -1045,9 +1051,9 @@ if ($SSenable_international_dncs)
|
||||
##### BEGIN custom fields submission #####
|
||||
if ($OK_to_process)
|
||||
{
|
||||
print "<script language='JavaScript1.2'>document.forms[0].leadfile.disabled=true;document.forms[0].list_id_override.disabled=true;document.forms[0].phone_code_override.disabled=true; document.forms[0].submit_file.disabled=true; document.forms[0].reload_page.disabled=true;</script>";
|
||||
print "<script language='JavaScript1.2'>\nif(document.forms[0].leadfile) {document.forms[0].leadfile.disabled=true;}\ndocument.forms[0].list_id_override.disabled=true;\ndocument.forms[0].phone_code_override.disabled=true;\nif(document.forms[0].submit_file) {document.forms[0].submit_file.disabled=true;}\nif(document.forms[0].reload_page) {document.forms[0].reload_page.disabled=true;}\n</script>";
|
||||
flush();
|
||||
$total=0; $good=0; $bad=0; $dup=0; $post=0; $moved=0; $Tline=1; $phone_list='';
|
||||
$total=0; $good=0; $bad=0; $dup=0; $inv=0; $post=0; $moved=0; $Tline=1; $phone_list='';
|
||||
|
||||
$file=fopen("$lead_file", "r");
|
||||
if ($webroot_writable > 0)
|
||||
@@ -1067,7 +1073,7 @@ if ($OK_to_process)
|
||||
$file=fopen("$lead_file", "r");
|
||||
print "<center><font face='arial, helvetica' size=3 color='#009900'><B>"._QXZ("Processing file")."... (s-1)\n";
|
||||
|
||||
if (count($dedupe_statuses)>0)
|
||||
if (is_array($dedupe_statuses) && count($dedupe_statuses)>0)
|
||||
{
|
||||
$statuses_clause=" and status in (";
|
||||
$status_dedupe_str="";
|
||||
@@ -1549,7 +1555,7 @@ if ($OK_to_process)
|
||||
|
||||
if (($leadfile) && ($LF_path))
|
||||
{
|
||||
$total=0; $good=0; $bad=0; $dup=0; $post=0; $moved=0; $Tline=1; $phone_list='';
|
||||
$total=0; $good=0; $bad=0; $dup=0; $inv=0; $post=0; $moved=0; $Tline=1; $phone_list='';
|
||||
|
||||
### LOG INSERTION Admin Log Table ###
|
||||
$stmt="INSERT INTO vicidial_admin_log set event_date='$NOW_TIME', user='$PHP_AUTH_USER', ip_address='$ip', event_section='LISTS', event_type='LOAD', record_id='$list_id_override', event_code='ADMIN LOAD LIST', event_sql='', event_notes='File Name: $leadfile_name, DEBUG: dedupe_statuses:$dedupe_statuses[0]| dedupe_statuses_override:$dedupe_statuses_override| dupcheck:$dupcheck | status mismatch action: $status_mismatch_action| lead_file:$lead_file| list_id_override:$list_id_override| phone_code_override:$phone_code_override| postalgmt:$postalgmt| template_id:$template_id| usacan_check:$usacan_check| dnc_country_scrub:$international_dnc_scrub| state_conversion:$state_conversion| web_loader_phone_length:$web_loader_phone_length| web_loader_phone_strip:$SSweb_loader_phone_strip|';";
|
||||
@@ -1626,7 +1632,7 @@ if (($leadfile) && ($LF_path))
|
||||
}
|
||||
}
|
||||
|
||||
print "<script language='JavaScript1.2'>document.forms[0].leadfile.disabled=true; document.forms[0].submit_file.disabled=true; document.forms[0].reload_page.disabled=false;</script>";
|
||||
print "<script language='JavaScript1.2'>\nif(document.forms[0].leadfile) {document.forms[0].leadfile.disabled=true;}\nif(document.forms[0].submit_file) {document.forms[0].submit_file.disabled=true;}\nif(document.forms[0].reload_page) {document.forms[0].reload_page.disabled=false;}\n</script>";
|
||||
flush();
|
||||
|
||||
$delim_set=0;
|
||||
@@ -1679,7 +1685,7 @@ if (($leadfile) && ($LF_path))
|
||||
{
|
||||
flush();
|
||||
$file=fopen("$lead_file", "r");
|
||||
$total=0; $good=0; $bad=0; $dup=0; $post=0; $moved=0; $Tline=1; $phone_list='';
|
||||
$total=0; $good=0; $bad=0; $dup=0; $inv=0; $post=0; $moved=0; $Tline=1; $phone_list='';
|
||||
print "<center><font face='arial, helvetica' size=3 color='#009900'><B>"._QXZ("Processing")." $delim_name "._QXZ("file using template")." $template_id... ($tab_count|$pipe_count) (s-2)\n";
|
||||
if (strlen($list_id_override)>0)
|
||||
{
|
||||
@@ -1961,56 +1967,61 @@ if (($leadfile) && ($LF_path))
|
||||
#$rslt=mysql_to_mysqli($custom_SQL_query, $link);
|
||||
#$affected_rows = mysqli_affected_rows($link);
|
||||
|
||||
$custom_ins_stmt="INSERT INTO $custom_table(lead_id";
|
||||
$custom_SQL_values="";
|
||||
for ($q=0; $q<count($custom_fields_ary); $q++)
|
||||
$custom_tbl_stmt="SHOW TABLES LIKE '$custom_table'";
|
||||
$custom_tbl_rslt=mysql_to_mysqli($custom_tbl_stmt, $link);
|
||||
if(mysqli_num_rows($custom_tbl_rslt)>0)
|
||||
{
|
||||
if (strlen($custom_fields_ary[$q])>0)
|
||||
$custom_ins_stmt="INSERT INTO $custom_table(lead_id";
|
||||
$custom_SQL_values="";
|
||||
for ($q=0; $q<count($custom_fields_ary); $q++)
|
||||
{
|
||||
$fieldno_ary=explode(",", $custom_fields_ary[$q]);
|
||||
$varname=$fieldno_ary[0]."_field";
|
||||
$$varname=$fieldno_ary[1];
|
||||
$custom_ins_stmt.=",$fieldno_ary[0]";
|
||||
|
||||
if ( (preg_match("/cf_encrypt/",$SSactive_modules)) and (strlen($custom_fields_row[$$varname]) > 0) )
|
||||
if (strlen($custom_fields_ary[$q])>0)
|
||||
{
|
||||
$field_encrypt='N';
|
||||
$stmt = "SELECT field_encrypt from vicidial_lists_fields where list_id='$list_id' and field_label='$fieldno_ary[0]' limit 1;";
|
||||
if ($DB>0) {echo "DEBUG: cf_encrypt query - $stmt\n";}
|
||||
$rslt=mysql_to_mysqli($stmt, $link);
|
||||
$sc_recs = mysqli_num_rows($rslt);
|
||||
if ($sc_recs > 0)
|
||||
{
|
||||
$row=mysqli_fetch_row($rslt);
|
||||
$field_encrypt = $row[0];
|
||||
}
|
||||
if ($field_encrypt == 'Y')
|
||||
{
|
||||
$field_enc=$MT;
|
||||
$field_value = $custom_fields_row[$$varname];
|
||||
$field_value = base64_encode($field_value);
|
||||
exec("../agc/aes.pl --encrypt --text=$field_value", $field_enc);
|
||||
$field_enc_ct = count($field_enc);
|
||||
$k=0;
|
||||
$field_enc_all='';
|
||||
while ($field_enc_ct > $k)
|
||||
{
|
||||
$field_enc_all .= $field_enc[$k];
|
||||
$k++;
|
||||
}
|
||||
$custom_fields_row[$$varname] = preg_replace("/CRYPT: |\n|\r|\t/",'',$field_enc_all);
|
||||
}
|
||||
}
|
||||
$fieldno_ary=explode(",", $custom_fields_ary[$q]);
|
||||
$varname=$fieldno_ary[0]."_field";
|
||||
$$varname=$fieldno_ary[1];
|
||||
$custom_ins_stmt.=",$fieldno_ary[0]";
|
||||
|
||||
$custom_SQL_values.=",\"".$custom_fields_row[$$varname]."\"";
|
||||
}
|
||||
if ( (preg_match("/cf_encrypt/",$SSactive_modules)) and (strlen($custom_fields_row[$$varname]) > 0) )
|
||||
{
|
||||
$field_encrypt='N';
|
||||
$stmt = "SELECT field_encrypt from vicidial_lists_fields where list_id='$list_id' and field_label='$fieldno_ary[0]' limit 1;";
|
||||
if ($DB>0) {echo "DEBUG: cf_encrypt query - $stmt\n";}
|
||||
$rslt=mysql_to_mysqli($stmt, $link);
|
||||
$sc_recs = mysqli_num_rows($rslt);
|
||||
if ($sc_recs > 0)
|
||||
{
|
||||
$row=mysqli_fetch_row($rslt);
|
||||
$field_encrypt = $row[0];
|
||||
}
|
||||
if ($field_encrypt == 'Y')
|
||||
{
|
||||
$field_enc=$MT;
|
||||
$field_value = $custom_fields_row[$$varname];
|
||||
$field_value = base64_encode($field_value);
|
||||
exec("../agc/aes.pl --encrypt --text=$field_value", $field_enc);
|
||||
$field_enc_ct = count($field_enc);
|
||||
$k=0;
|
||||
$field_enc_all='';
|
||||
while ($field_enc_ct > $k)
|
||||
{
|
||||
$field_enc_all .= $field_enc[$k];
|
||||
$k++;
|
||||
}
|
||||
$custom_fields_row[$$varname] = preg_replace("/CRYPT: |\n|\r|\t/",'',$field_enc_all);
|
||||
}
|
||||
}
|
||||
|
||||
$custom_SQL_values.=",\"".$custom_fields_row[$$varname]."\"";
|
||||
}
|
||||
}
|
||||
$custom_ins_stmt.=") VALUES('$lead_id'$custom_SQL_values)";
|
||||
$custom_rslt=mysql_to_mysqli($custom_ins_stmt, $link);
|
||||
$affected_rows = mysqli_affected_rows($link);
|
||||
echo "<!-- $custom_ins_stmt //-->\n";
|
||||
if ( ($webroot_writable > 0) and ($DB>0) )
|
||||
{fwrite($stmt_file, $custom_ins_stmt."\r\n");}
|
||||
}
|
||||
$custom_ins_stmt.=") VALUES('$lead_id'$custom_SQL_values)";
|
||||
$custom_rslt=mysql_to_mysqli($custom_ins_stmt, $link);
|
||||
$affected_rows = mysqli_affected_rows($link);
|
||||
echo "<!-- $custom_ins_stmt //-->\n";
|
||||
if ( ($webroot_writable > 0) and ($DB>0) )
|
||||
{fwrite($stmt_file, $custom_ins_stmt."\r\n");}
|
||||
/*
|
||||
}
|
||||
else
|
||||
@@ -2113,7 +2124,7 @@ if (($leadfile) && ($LF_path))
|
||||
##### BEGIN process standard file layout #####
|
||||
if ($file_layout=="standard")
|
||||
{
|
||||
print "<script language='JavaScript1.2'>document.forms[0].leadfile.disabled=true; document.forms[0].submit_file.disabled=true; document.forms[0].reload_page.disabled=false;</script>";
|
||||
print "<script language='JavaScript1.2'>\nif(document.forms[0].leadfile) {document.forms[0].leadfile.disabled=true;}\nif(document.forms[0].submit_file) {document.forms[0].submit_file.disabled=true;}\nif(document.forms[0].reload_page) {document.forms[0].reload_page.disabled=false;}\n</script>";
|
||||
flush();
|
||||
|
||||
|
||||
@@ -2167,7 +2178,7 @@ if (($leadfile) && ($LF_path))
|
||||
{
|
||||
flush();
|
||||
$file=fopen("$lead_file", "r");
|
||||
$total=0; $good=0; $bad=0; $dup=0; $post=0; $moved=0; $Tline=1; $phone_list='';
|
||||
$total=0; $good=0; $bad=0; $dup=0; $inv=0; $post=0; $moved=0; $Tline=1; $phone_list='';
|
||||
print "<center><font face='arial, helvetica' size=3 color='#009900'><B>"._QXZ("Processing")." $delim_name "._QXZ("file")."... ($tab_count|$pipe_count) (s-3)\n";
|
||||
|
||||
if (count($dedupe_statuses)>0) {
|
||||
@@ -2531,7 +2542,7 @@ if (($leadfile) && ($LF_path))
|
||||
##### BEGIN field chooser #####
|
||||
else if ($file_layout=="custom")
|
||||
{
|
||||
print "<script language='JavaScript1.2'>document.forms[0].leadfile.disabled=true; document.forms[0].submit_file.disabled=true; document.forms[0].reload_page.disabled=true;</script><HR>";
|
||||
print "<script language='JavaScript1.2'>\nif(document.forms[0].leadfile) {document.forms[0].leadfile.disabled=true;}\nif(document.forms[0].submit_file) {document.forms[0].submit_file.disabled=true;}\nif(document.forms[0].reload_page) {document.forms[0].reload_page.disabled=true;}\n</script><HR>";
|
||||
flush();
|
||||
print "<table border=0 cellpadding=3 cellspacing=0 width=700 align=center>\r\n";
|
||||
print " <tr bgcolor='#$SSmenu_background'>\r\n";
|
||||
@@ -2752,7 +2763,7 @@ if (($leadfile) && ($LF_path))
|
||||
print " </tr>\r\n";
|
||||
print "</table>\r\n";
|
||||
|
||||
print "<script language='JavaScript1.2'>document.forms[0].leadfile.disabled=false; document.forms[0].submit_file.disabled=false; document.forms[0].reload_page.disabled=false;</script>";
|
||||
print "<script language='JavaScript1.2'>\nif(document.forms[0].leadfile) {document.forms[0].leadfile.disabled=false;}\nif(document.forms[0].submit_file) {document.forms[0].submit_file.disabled=true;}\nif(document.forms[0].reload_page) {document.forms[0].reload_page.disabled=false;}\n</script>";
|
||||
}
|
||||
##### END field chooser #####
|
||||
|
||||
|
||||
@@ -82,10 +82,11 @@
|
||||
# 220222-1002 - Added allow_web_debug system setting
|
||||
# 231207-1445 - Fix for web_loader_phone_strip duplicate check, issue #1498
|
||||
# 240320-1033 - Added misssing input variable filtering
|
||||
# 240801-1131 - Code updates for PHP8 compatibility
|
||||
#
|
||||
|
||||
$version = '2.14-80';
|
||||
$build = '240320-1033';
|
||||
$version = '2.14-81';
|
||||
$build = '240801-1131';
|
||||
|
||||
require("dbconnect_mysqli.php");
|
||||
require("functions.php");
|
||||
@@ -297,6 +298,11 @@ if (is_array($dedupe_statuses))
|
||||
}
|
||||
}
|
||||
}
|
||||
else
|
||||
{
|
||||
$dedupe_statuses=array();
|
||||
}
|
||||
|
||||
|
||||
if (strlen($dedupe_statuses_override)>0)
|
||||
{
|
||||
@@ -997,9 +1003,9 @@ if ($SSenable_international_dncs)
|
||||
##### BEGIN custom fields submission #####
|
||||
if ($OK_to_process)
|
||||
{
|
||||
print "<script language='JavaScript1.2'>document.forms[0].leadfile.disabled=true;document.forms[0].list_id_override.disabled=true;document.forms[0].phone_code_override.disabled=true; document.forms[0].submit_file.disabled=true; document.forms[0].reload_page.disabled=true;</script>";
|
||||
print "<script language='JavaScript1.2'>\nif(document.forms[0].leadfile) {document.forms[0].leadfile.disabled=true;}\ndocument.forms[0].list_id_override.disabled=true;\ndocument.forms[0].phone_code_override.disabled=true;\nif(document.forms[0].submit_file) {document.forms[0].submit_file.disabled=true;}\nif(document.forms[0].reload_page) {document.forms[0].reload_page.disabled=true;}\n</script>";
|
||||
flush();
|
||||
$total=0; $good=0; $bad=0; $dup=0; $post=0; $moved=0; $phone_list='';
|
||||
$total=0; $good=0; $bad=0; $dup=0; $inv=0; $post=0; $moved=0; $phone_list='';
|
||||
|
||||
$file=fopen("$lead_file", "r");
|
||||
if ($webroot_writable > 0)
|
||||
@@ -1019,7 +1025,7 @@ if ($OK_to_process)
|
||||
$file=fopen("$lead_file", "r");
|
||||
print "<center><font face='arial, helvetica' size=3 color='#009900'><B>"._QXZ("Processing file")."...\n";
|
||||
|
||||
if (count($dedupe_statuses)>0)
|
||||
if (is_array($dedupe_statuses) && count($dedupe_statuses)>0)
|
||||
{
|
||||
$statuses_clause=" and status in (";
|
||||
$status_dedupe_str="";
|
||||
@@ -1757,7 +1763,7 @@ if ($OK_to_process)
|
||||
|
||||
if (($leadfile) && ($LF_path))
|
||||
{
|
||||
$total=0; $good=0; $bad=0; $dup=0; $post=0; $moved=0; $phone_list='';
|
||||
$total=0; $good=0; $bad=0; $dup=0; $inv=0; $post=0; $moved=0; $phone_list='';
|
||||
|
||||
### LOG INSERTION Admin Log Table ###
|
||||
$stmt="INSERT INTO vicidial_admin_log set event_date='$NOW_TIME', user='$PHP_AUTH_USER', ip_address='$ip', event_section='LISTS', event_type='LOAD', record_id='$list_id_override', event_code='ADMIN LOAD LIST', event_sql='', event_notes='File Name: $leadfile_name, DEBUG: dedupe_statuses:$dedupe_statuses[0]| dedupe_statuses_override:$dedupe_statuses_override| dupcheck:$dupcheck | status mismatch action: $status_mismatch_action| lead_file:$lead_file| list_id_override:$list_id_override| phone_code_override:$phone_code_override| postalgmt:$postalgmt| template_id:$template_id| usacan_check:$usacan_check| dnc_country_scrub:$international_dnc_scrub| state_conversion:$state_conversion| web_loader_phone_length:$web_loader_phone_length| web_loader_phone_strip:$SSweb_loader_phone_strip|';";
|
||||
@@ -1834,7 +1840,7 @@ if (($leadfile) && ($LF_path))
|
||||
}
|
||||
}
|
||||
|
||||
print "<script language='JavaScript1.2'>document.forms[0].leadfile.disabled=true; document.forms[0].submit_file.disabled=true; document.forms[0].reload_page.disabled=false;</script>";
|
||||
print "<script language='JavaScript1.2'>\nif(document.forms[0].leadfile) {document.forms[0].leadfile.disabled=true;}\nif(document.forms[0].submit_file) {document.forms[0].submit_file.disabled=true;}\nif(document.forms[0].reload_page) {document.forms[0].reload_page.disabled=false;}\n</script>";
|
||||
flush();
|
||||
|
||||
$delim_set=0;
|
||||
@@ -1887,7 +1893,7 @@ if (($leadfile) && ($LF_path))
|
||||
{
|
||||
flush();
|
||||
$file=fopen("$lead_file", "r");
|
||||
$total=0; $good=0; $bad=0; $dup=0; $post=0; $moved=0; $phone_list='';
|
||||
$total=0; $good=0; $bad=0; $dup=0; $inv=0; $post=0; $moved=0; $phone_list='';
|
||||
print "<center><font face='arial, helvetica' size=3 color='#009900'><B>"._QXZ("Processing")." $delim_name "._QXZ("file using template")." $template_id... ($tab_count|$pipe_count)\n";
|
||||
if (strlen($list_id_override)>0)
|
||||
{
|
||||
@@ -2424,57 +2430,62 @@ if (($leadfile) && ($LF_path))
|
||||
#$rslt=mysql_to_mysqli($custom_SQL_query, $link);
|
||||
#$affected_rows = mysqli_affected_rows($link);
|
||||
|
||||
$custom_ins_stmt="INSERT INTO $custom_table(lead_id";
|
||||
$custom_SQL_values="";
|
||||
for ($q=0; $q<count($custom_fields_ary); $q++)
|
||||
$custom_tbl_stmt="SHOW TABLES LIKE '$custom_table'";
|
||||
$custom_tbl_rslt=mysql_to_mysqli($custom_tbl_stmt, $link);
|
||||
if(mysqli_num_rows($custom_tbl_rslt)>0)
|
||||
{
|
||||
if (strlen($custom_fields_ary[$q])>0)
|
||||
$custom_ins_stmt="INSERT INTO $custom_table(lead_id";
|
||||
$custom_SQL_values="";
|
||||
for ($q=0; $q<count($custom_fields_ary); $q++)
|
||||
{
|
||||
$fieldno_ary=explode(",", $custom_fields_ary[$q]);
|
||||
$varname=$fieldno_ary[0]."_field";
|
||||
$$varname=$fieldno_ary[1];
|
||||
$custom_ins_stmt.=",$fieldno_ary[0]";
|
||||
|
||||
if ( (preg_match("/cf_encrypt/",$SSactive_modules)) and (strlen($custom_fields_row[$$varname]) > 0) )
|
||||
if (strlen($custom_fields_ary[$q])>0)
|
||||
{
|
||||
$field_encrypt='N';
|
||||
$stmt = "SELECT field_encrypt from vicidial_lists_fields where list_id='$list_id' and field_label='$fieldno_ary[0]' limit 1;";
|
||||
if ($DB>0) {echo "DEBUG: cf_encrypt query - $stmt\n";}
|
||||
$rslt=mysql_to_mysqli($stmt, $link);
|
||||
$sc_recs = mysqli_num_rows($rslt);
|
||||
if ($sc_recs > 0)
|
||||
{
|
||||
$row=mysqli_fetch_row($rslt);
|
||||
$field_encrypt = $row[0];
|
||||
}
|
||||
if ($field_encrypt == 'Y')
|
||||
{
|
||||
$field_enc=$MT;
|
||||
$field_value = $custom_fields_row[$$varname];
|
||||
$field_value = base64_encode($field_value);
|
||||
exec("../agc/aes.pl --encrypt --text=$field_value", $field_enc);
|
||||
$field_enc_ct = count($field_enc);
|
||||
$k=0;
|
||||
$field_enc_all='';
|
||||
while ($field_enc_ct > $k)
|
||||
{
|
||||
$field_enc_all .= $field_enc[$k];
|
||||
$k++;
|
||||
}
|
||||
$custom_fields_row[$$varname] = preg_replace("/CRYPT: |\n|\r|\t/",'',$field_enc_all);
|
||||
}
|
||||
}
|
||||
$fieldno_ary=explode(",", $custom_fields_ary[$q]);
|
||||
$varname=$fieldno_ary[0]."_field";
|
||||
$$varname=$fieldno_ary[1];
|
||||
$custom_ins_stmt.=",$fieldno_ary[0]";
|
||||
|
||||
$custom_SQL_values.=",\"".$custom_fields_row[$$varname]."\"";
|
||||
}
|
||||
if ( (preg_match("/cf_encrypt/",$SSactive_modules)) and (strlen($custom_fields_row[$$varname]) > 0) )
|
||||
{
|
||||
$field_encrypt='N';
|
||||
$stmt = "SELECT field_encrypt from vicidial_lists_fields where list_id='$list_id' and field_label='$fieldno_ary[0]' limit 1;";
|
||||
if ($DB>0) {echo "DEBUG: cf_encrypt query - $stmt\n";}
|
||||
$rslt=mysql_to_mysqli($stmt, $link);
|
||||
$sc_recs = mysqli_num_rows($rslt);
|
||||
if ($sc_recs > 0)
|
||||
{
|
||||
$row=mysqli_fetch_row($rslt);
|
||||
$field_encrypt = $row[0];
|
||||
}
|
||||
if ($field_encrypt == 'Y')
|
||||
{
|
||||
$field_enc=$MT;
|
||||
$field_value = $custom_fields_row[$$varname];
|
||||
$field_value = base64_encode($field_value);
|
||||
exec("../agc/aes.pl --encrypt --text=$field_value", $field_enc);
|
||||
$field_enc_ct = count($field_enc);
|
||||
$k=0;
|
||||
$field_enc_all='';
|
||||
while ($field_enc_ct > $k)
|
||||
{
|
||||
$field_enc_all .= $field_enc[$k];
|
||||
$k++;
|
||||
}
|
||||
$custom_fields_row[$$varname] = preg_replace("/CRYPT: |\n|\r|\t/",'',$field_enc_all);
|
||||
}
|
||||
}
|
||||
|
||||
$custom_SQL_values.=",\"".$custom_fields_row[$$varname]."\"";
|
||||
}
|
||||
}
|
||||
$custom_ins_stmt.=") VALUES('$lead_id'$custom_SQL_values)";
|
||||
$custom_rslt=mysql_to_mysqli($custom_ins_stmt, $link);
|
||||
$affected_rows = mysqli_affected_rows($link);
|
||||
echo "<!-- $custom_ins_stmt //-->\n";
|
||||
if ( ($webroot_writable > 0) and ($DB>0) )
|
||||
{fwrite($stmt_file, $custom_ins_stmt."\r\n");}
|
||||
}
|
||||
$custom_ins_stmt.=") VALUES('$lead_id'$custom_SQL_values)";
|
||||
$custom_rslt=mysql_to_mysqli($custom_ins_stmt, $link);
|
||||
$affected_rows = mysqli_affected_rows($link);
|
||||
echo "<!-- $custom_ins_stmt //-->\n";
|
||||
if ( ($webroot_writable > 0) and ($DB>0) )
|
||||
{fwrite($stmt_file, $custom_ins_stmt."\r\n");}
|
||||
/*
|
||||
/*
|
||||
}
|
||||
else
|
||||
{
|
||||
@@ -2574,7 +2585,7 @@ if (($leadfile) && ($LF_path))
|
||||
##### BEGIN process standard file layout #####
|
||||
if ($file_layout=="standard")
|
||||
{
|
||||
print "<script language='JavaScript1.2'>document.forms[0].leadfile.disabled=true; document.forms[0].submit_file.disabled=true; document.forms[0].reload_page.disabled=false;</script>";
|
||||
print "<script language='JavaScript1.2'>\nif(document.forms[0].leadfile) {document.forms[0].leadfile.disabled=true;}\nif(document.forms[0].submit_file) {document.forms[0].submit_file.disabled=true;}\nif(document.forms[0].reload_page) {document.forms[0].reload_page.disabled=false;}\n</script>";
|
||||
flush();
|
||||
|
||||
|
||||
@@ -2628,7 +2639,7 @@ if (($leadfile) && ($LF_path))
|
||||
{
|
||||
flush();
|
||||
$file=fopen("$lead_file", "r");
|
||||
$total=0; $good=0; $bad=0; $dup=0; $post=0; $moved=0; $phone_list='';
|
||||
$total=0; $good=0; $bad=0; $dup=0; $inv=0; $post=0; $moved=0; $phone_list='';
|
||||
print "<center><font face='arial, helvetica' size=3 color='#009900'><B>"._QXZ("Processing")." $delim_name "._QXZ("file")."... ($tab_count|$pipe_count)\n";
|
||||
|
||||
if (count($dedupe_statuses)>0) {
|
||||
@@ -3246,7 +3257,7 @@ if (($leadfile) && ($LF_path))
|
||||
##### BEGIN field chooser #####
|
||||
else if ($file_layout=="custom")
|
||||
{
|
||||
print "<script language='JavaScript1.2'>document.forms[0].leadfile.disabled=true; document.forms[0].submit_file.disabled=true; document.forms[0].reload_page.disabled=true;</script><HR>";
|
||||
print "<script language='JavaScript1.2'>\nif(document.forms[0].leadfile) {document.forms[0].leadfile.disabled=true;}\nif(document.forms[0].submit_file) {document.forms[0].submit_file.disabled=true;}\nif(document.forms[0].reload_page) {document.forms[0].reload_page.disabled=true;}\n</script><HR>";
|
||||
flush();
|
||||
print "<table border=0 cellpadding=3 cellspacing=0 width=700 align=center>\r\n";
|
||||
print " <tr bgcolor='#$SSmenu_background'>\r\n";
|
||||
@@ -3462,7 +3473,7 @@ if (($leadfile) && ($LF_path))
|
||||
print " </tr>\r\n";
|
||||
print "</table>\r\n";
|
||||
|
||||
print "<script language='JavaScript1.2'>document.forms[0].leadfile.disabled=false; document.forms[0].submit_file.disabled=false; document.forms[0].reload_page.disabled=false;</script>";
|
||||
print "<script language='JavaScript1.2'>\nif(document.forms[0].leadfile) {document.forms[0].leadfile.disabled=false;}\nif(document.forms[0].submit_file) {document.forms[0].submit_file.disabled=true;}\nif(document.forms[0].reload_page) {document.forms[0].reload_page.disabled=false;}\n</script>";
|
||||
}
|
||||
##### END field chooser #####
|
||||
|
||||
|
||||
@@ -1,13 +1,14 @@
|
||||
<?php
|
||||
# agent_sales_report_mobile.php
|
||||
#
|
||||
# Copyright (C) 2022 Matt Florell <vicidial@gmail.com>, Joe Johnson <freewermadmin@gmail.com> LICENSE: AGPLv2
|
||||
# Copyright (C) 2024 Matt Florell <vicidial@gmail.com>, Joe Johnson <freewermadmin@gmail.com> LICENSE: AGPLv2
|
||||
#
|
||||
# Streamlined report for displaying sale-only statistics in a format easily readable on a mobile device
|
||||
#
|
||||
# CHANGELOG:
|
||||
# 200309-1819 - First Build
|
||||
# 220303-1515 - Added allow_web_debug system setting
|
||||
# 240801-1130 - Code updates for PHP8 compatibility
|
||||
#
|
||||
|
||||
$startMS = microtime();
|
||||
@@ -54,8 +55,8 @@ $MT[0]='';
|
||||
$NOW_DATE = date("Y-m-d");
|
||||
$NOW_TIME = date("Y-m-d H:i:s");
|
||||
$STARTtime = date("U");
|
||||
if (!isset($group)) {$group = array();}
|
||||
if (!isset($user_group)) {$user_group = array();}
|
||||
if (!is_array($group)) {$group = array();}
|
||||
if (!is_array($user_group)) {$user_group = array();}
|
||||
if (!isset($query_date_D)) {$query_date_D=$NOW_DATE;}
|
||||
if (!isset($query_date_T)) {$query_date_T="00:00:00";}
|
||||
if (!isset($refresh_rate)) {$refresh_rate="1000000";}
|
||||
@@ -411,7 +412,7 @@ if ($SUBMIT==_QXZ("SUBMIT") || $SUBMIT==_QXZ("REFRESH")) {
|
||||
$campaign_status_rslt=mysql_to_mysqli($campaign_status_stmt, $link);
|
||||
$campaign_sales=array();
|
||||
while ($campaign_status_row=mysqli_fetch_row($campaign_status_rslt)) {
|
||||
if (!isset($campaign_sales["$campaign_status_row[0]"])) {$campaign_sales["$campaign_status_row[0]"]=array();}
|
||||
if (!is_array($campaign_sales["$campaign_status_row[0]"])) {$campaign_sales["$campaign_status_row[0]"]=array();}
|
||||
array_push($campaign_sales["$campaign_status_row[0]"], "$campaign_status_row[1]");
|
||||
}
|
||||
|
||||
|
||||
@@ -6,6 +6,7 @@
|
||||
# Admin utility for applying hours off for agents, to be used in reports
|
||||
#
|
||||
# 240415-1730 - First build
|
||||
# 240801-1130 - Code updates for PHP8 compatibility
|
||||
#
|
||||
|
||||
$startMS = microtime();
|
||||
@@ -97,6 +98,7 @@ $download_month=preg_replace("/[^-0-9]/",'',$download_month);
|
||||
$update_month=preg_replace("/[^-0-9]/",'',$update_month);
|
||||
$new_month=preg_replace("/[^-0-9]/",'',$new_month);
|
||||
$rpt_month=preg_replace("/[^-0-9]/",'',$rpt_month);
|
||||
if(!is_array($to_types)) {$to_types=array();}
|
||||
|
||||
if ($non_latin < 1)
|
||||
{
|
||||
@@ -1029,7 +1031,7 @@ if (!$display_all_agents || $display_all_agents==0)
|
||||
echo "<TR>\n";
|
||||
echo "<td colspan='".(6+(count($timeoff_types)<1 ? 1 : count($timeoff_types)))."'>\n";
|
||||
echo "<form action='$PHP_SELF' method='post'>\n";
|
||||
echo "<input type='text' name='new_month' id='new_month' value='$download_month'>\n";
|
||||
echo "<input type='hidden' name='new_month' id='new_month' value='$download_month'>\n";
|
||||
echo "\t<table width='100%'>\n";
|
||||
echo "\t\t<tr>\n";
|
||||
echo "<td align='right'><font class='standard_bold'>ADD TIMEOFF DATA:</font></td>\n";
|
||||
|
||||
@@ -5,7 +5,7 @@
|
||||
# and/or vicidial_closer_log information by status, list_id and date range.
|
||||
# downloads to a flat text file that is tab delimited
|
||||
#
|
||||
# Copyright (C) 2023 Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
|
||||
# Copyright (C) 2024 Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
|
||||
#
|
||||
# CHANGES
|
||||
#
|
||||
@@ -65,6 +65,7 @@
|
||||
# 220301-1603 - Added allow_web_debug system setting
|
||||
# 230622-1652 - Added filtering by time (hours), and option for single user exports.
|
||||
# 230623-1025 - Added sort_dir sort direction
|
||||
# 240801-1130 - Code updates for PHP8 compatibility
|
||||
#
|
||||
|
||||
$startMS = microtime();
|
||||
@@ -132,11 +133,11 @@ $NOW_DATE = date("Y-m-d");
|
||||
$NOW_TIME = date("Y-m-d H:i:s");
|
||||
$FILE_TIME = date("Ymd-His");
|
||||
$STARTtime = date("U");
|
||||
if (!isset($campaign)) {$campaign = array();}
|
||||
if (!isset($group)) {$group = array();}
|
||||
if (!isset($user_group)) {$user_group = array();}
|
||||
if (!isset($list_id)) {$list_id = array();}
|
||||
if (!isset($status)) {$status = array();}
|
||||
if (!is_array($campaign)) {$campaign = array();}
|
||||
if (!is_array($group)) {$group = array();}
|
||||
if (!is_array($user_group)) {$user_group = array();}
|
||||
if (!is_array($list_id)) {$list_id = array();}
|
||||
if (!is_array($status)) {$status = array();}
|
||||
if (!isset($query_date)) {$query_date = $NOW_DATE;}
|
||||
if (!isset($end_date)) {$end_date = $NOW_DATE;}
|
||||
if (!isset($query_hour)) {$query_hour = "00";}
|
||||
|
||||
@@ -6,7 +6,7 @@
|
||||
# downloads to a flat text file that is tab delimited. This version also
|
||||
# attempts to link carrier and dial log entries to those calls.
|
||||
#
|
||||
# Copyright (C) 2022 Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
|
||||
# Copyright (C) 2024 Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
|
||||
#
|
||||
# CHANGES
|
||||
#
|
||||
@@ -22,6 +22,7 @@
|
||||
# 190926-0927 - Fixes for PHP7
|
||||
# 210911-1908 - Fix for --ALL-- selection user-group permission issue
|
||||
# 220301-1551 - Added allow_web_debug system setting
|
||||
# 240801-1130 - Code updates for PHP8 compatibility
|
||||
#
|
||||
|
||||
$startMS = microtime();
|
||||
@@ -79,11 +80,11 @@ $NOW_DATE = date("Y-m-d");
|
||||
$NOW_TIME = date("Y-m-d H:i:s");
|
||||
$FILE_TIME = date("Ymd-His");
|
||||
$STARTtime = date("U");
|
||||
if (!isset($campaign)) {$campaign = array();}
|
||||
if (!isset($group)) {$group = array();}
|
||||
if (!isset($user_group)) {$user_group = array();}
|
||||
if (!isset($list_id)) {$list_id = array();}
|
||||
if (!isset($status)) {$status = array();}
|
||||
if (!is_array($campaign)) {$campaign = array();}
|
||||
if (!is_array($group)) {$group = array();}
|
||||
if (!is_array($user_group)) {$user_group = array();}
|
||||
if (!is_array($list_id)) {$list_id = array();}
|
||||
if (!is_array($status)) {$status = array();}
|
||||
if (!isset($query_date)) {$query_date = $NOW_DATE;}
|
||||
if (!isset($end_date)) {$end_date = $NOW_DATE;}
|
||||
if (strlen($shift)<2) {$shift='ALL';}
|
||||
|
||||
@@ -1,7 +1,7 @@
|
||||
<?php
|
||||
# callbacks_bulk_move.php
|
||||
#
|
||||
# Copyright (C) 2022 Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
|
||||
# Copyright (C) 2024 Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
|
||||
#
|
||||
# CHANGES
|
||||
# 150218-0923 - First build based on callbacks_bulk_change.php
|
||||
@@ -12,6 +12,7 @@
|
||||
# 191013-0853 - Fixes for PHP7
|
||||
# 220224-1656 - Added allow_web_debug system setting
|
||||
# 231129-1404 - 'SQL/x' variable bug fix
|
||||
# 240801-1130 - Code updates for PHP8 compatibility
|
||||
#
|
||||
|
||||
require("dbconnect_mysqli.php");
|
||||
@@ -126,8 +127,12 @@ else
|
||||
$StarTtimE = date("U");
|
||||
$TODAY = date("Y-m-d");
|
||||
$NOW_TIME = date("Y-m-d H:i:s");
|
||||
if (!isset($group)) {$group=array();}
|
||||
if (!isset($users)) {$users=array();}
|
||||
if (!is_array($group)) {$group=array();}
|
||||
if (!is_array($users)) {$users=array();}
|
||||
if (!is_array($cb_users)) {$cb_users=array();}
|
||||
if (!is_array($cb_user_groups)) {$cb_user_groups=array();}
|
||||
if (!is_array($cb_lists)) {$cb_lists=array();}
|
||||
if (!is_array($cb_groups)) {$cb_groups=array();}
|
||||
$ip = getenv("REMOTE_ADDR");
|
||||
$date = date("r");
|
||||
$ip = getenv("REMOTE_ADDR");
|
||||
@@ -702,6 +707,7 @@ if ($SUBMIT && $new_list_id && ($new_status || $revert_status))
|
||||
# else
|
||||
# {}
|
||||
|
||||
$groupsSQL=preg_replace('/ in \(\)/', ' in (\'\')', $groupsSQL);
|
||||
$callback_dispo_stmt="SELECT distinct status from vicidial_statuses where scheduled_callback='Y' UNION SELECT distinct status from vicidial_campaign_statuses where scheduled_callback='Y' ".preg_replace("/vc\./", "", $groupsSQL);
|
||||
if ($DB) {echo $callback_dispo_stmt."<BR>";}
|
||||
$callback_dispo_rslt=mysql_to_mysqli($callback_dispo_stmt, $link);
|
||||
@@ -878,6 +884,8 @@ else if ($SUBMIT && $new_list_id && ($new_status || $revert_status) && (count($
|
||||
$callback_stmt="SELECT * from vicidial_callbacks vc, vicidial_list vl where $purge_clause and vc.lead_id=vl.lead_id $usersSQL $user_groupsSQL $listsSQL $groupsSQL $daySQL";
|
||||
|
||||
$purge_stmt="SELECT vc.status, vl.status from vicidial_callbacks vc, vicidial_list vl where $purge_clause and vc.lead_id=vl.lead_id $usersSQL $user_groupsSQL $listsSQL $groupsSQL $daySQL";
|
||||
$purge_stmt=preg_replace('/ in \(\)/', ' in (\'\')', $purge_stmt);
|
||||
if ($DB) {echo $purge_stmt."<BR>";}
|
||||
$purge_rslt=mysql_to_mysqli($purge_stmt, $link);
|
||||
$purge_ct=mysqli_num_rows($purge_rslt);
|
||||
$purge_called_ct=0;
|
||||
@@ -888,6 +896,7 @@ else if ($SUBMIT && $new_list_id && ($new_status || $revert_status) && (count($
|
||||
if ($purge_row[0]=="ACTIVE" || ($purge_row[0]=="LIVE" && in_array("$purge_row[1]", $cb_dispos))) {$purge_uncalled_ct++;}
|
||||
}
|
||||
}
|
||||
$callback_stmt=preg_replace('/ in \(\)/', ' in (\'\')', $callback_stmt);
|
||||
$callback_rslt=mysql_to_mysqli($callback_stmt, $link);
|
||||
$callback_ct=mysqli_num_rows($callback_rslt);
|
||||
if ($DB) {echo $callback_stmt."<BR>";}
|
||||
|
||||
@@ -1,13 +1,14 @@
|
||||
<?php
|
||||
# callbacks_export.php
|
||||
#
|
||||
# Copyright (C) 2022 Matt Florell <vicidial@gmail.com>, Joe Johnson <joej@vicidial.com> LICENSE: AGPLv2
|
||||
# Copyright (C) 2024 Matt Florell <vicidial@gmail.com>, Joe Johnson <joej@vicidial.com> LICENSE: AGPLv2
|
||||
#
|
||||
# CHANGES
|
||||
# 200622-1615 - First build
|
||||
# 220228-2126 - Added allow_web_debug system setting
|
||||
# 220713-1748 - Added user & count to output/modified SQL
|
||||
# 220812-1000 - Added User Group report permissions checking
|
||||
# 240801-1130 - Code updates for PHP8 compatibility
|
||||
#
|
||||
|
||||
$startMS = microtime();
|
||||
@@ -39,7 +40,7 @@ $DB=preg_replace("/[^0-9a-zA-Z]/","",$DB);
|
||||
$StarTtimE = date("U");
|
||||
$TODAY = date("Y-m-d");
|
||||
$NOW_TIME = date("Y-m-d H:i:s");
|
||||
if (!isset($cb_groups)) {$cb_groups=array();}
|
||||
if (!is_array($cb_groups)) {$cb_groups=array();}
|
||||
if (!isset($query_date)) {$query_date = $TODAY;}
|
||||
if (!isset($end_date)) {$end_date = $TODAY;}
|
||||
$ip = getenv("REMOTE_ADDR");
|
||||
@@ -317,6 +318,7 @@ if ($SUBMIT)
|
||||
}
|
||||
$groupsSQL=preg_replace('/,$/', '', $groupsSQL);
|
||||
$groupsSQL.=") ";
|
||||
if (!$groupsQS) {$groupsSQL="";}
|
||||
}
|
||||
else
|
||||
{
|
||||
|
||||
@@ -1,7 +1,7 @@
|
||||
<?php
|
||||
# called_counts_multilist_report.php
|
||||
#
|
||||
# Copyright (C) 2022 Joe Johnson <freewermadmin@gmail.com>, Matt Florell <mattf@vicidial.com> LICENSE: AGPLv2
|
||||
# Copyright (C) 2024 Joe Johnson <freewermadmin@gmail.com>, Matt Florell <mattf@vicidial.com> LICENSE: AGPLv2
|
||||
#
|
||||
# This is a report designed for showing called counts similar to the results
|
||||
# at the bottom of each list detail screen, but for multiple lists and using
|
||||
@@ -20,6 +20,7 @@
|
||||
# 180508-0115 - Added new help display
|
||||
# 191013-0840 - Fixes for PHP7
|
||||
# 220228-2108 - Added allow_web_debug system setting
|
||||
# 240801-1130 - Code updates for PHP8 compatibility
|
||||
#
|
||||
|
||||
$startMS = microtime();
|
||||
@@ -64,8 +65,8 @@ $DB=preg_replace("/[^0-9a-zA-Z]/","",$DB);
|
||||
$NOW_DATE = date("Y-m-d");
|
||||
$NOW_TIME = date("Y-m-d H:i:s");
|
||||
$STARTtime = date("U");
|
||||
if (!isset($group)) {$group = array();}
|
||||
if (!isset($list_ids)) {$list_ids = array();}
|
||||
if (!is_array($group)) {$group = array();}
|
||||
if (!is_array($list_ids)) {$list_ids = array();}
|
||||
if (!isset($query_date)) {$query_date = $NOW_DATE;}
|
||||
if (!isset($end_date)) {$end_date = $NOW_DATE;}
|
||||
if (strlen($shift)<2) {$shift='ALL';}
|
||||
@@ -722,6 +723,7 @@ if (strlen($QUERY_STRING) > 5)
|
||||
$first_row=1;
|
||||
$all_called_first=1000;
|
||||
$all_called_last=0;
|
||||
$status=array();
|
||||
$count_statuses=array();
|
||||
$count_called=array();
|
||||
$count_count=array();
|
||||
|
||||
Some files were not shown because too many files have changed in this diff Show More
Reference in New Issue
Block a user