Added refresh_panel Agent API function

git-svn-id: svn://192.168.202.10@3785 3d104415-ff17-0410-8863-d5cf3c621b8a

agc_2-X/trunk/UPGRADE

@@ -835,7 +835,9 @@ OTHER CHANGES:
 	Intervention on phone calls placed out of a campaign. See the 
 	HCI_Human_Call_Indicator_screen.txt document for more info.
 
-237. Added the Daily Phone Number Call Limit System-wide campaign option
+236. Added the Daily Phone Number Call Limit System-wide campaign option
+
+237. Added "refresh_panel" Agent API function
 
 
 

agc_2-X/trunk/docs/AGENT_API.txt

@@ -41,6 +41,7 @@ force_fronter_leave_3way - will send a command to fronter agent to leave-3way ca
 force_fronter_audio_stop - will send a command to fronter agent session to stop any audio_playback playing on it
 send_notification - will send text alerts and/or confetti effects to agent interface
 vm_message - set a custom voicemail message to be played when agent clicks the VM button on the agent screen
+refresh_panel - refresh one of the panels on the agent script: script, script2, callbacks, etc...
 
 
 New scripts:
@@ -478,6 +479,38 @@ SUCCESS: update_fields lead updated - 6666|1234|87498|vendor_lead_code='1234567'
 
 
 
+--------------------------------------------------------------------------------
+refresh_panel - 
+
+DESCRIPTION:
+Refresh/Reload/Reset one or more of the panels on the agent script: script, script 2, callbacks, etc...
+
+VALUES:
+agent_user -
+ REQUIRED alphanumeric string for agent user
+
+OPTIONAL PANEL REFRESH TRIGGERS (these still require a lead to be on the agent screen) - 
+	formreload
+	scriptreload
+	script2reload
+	emailreload
+	chatreload
+	callbacksreload
+
+EXAMPLE URLS:
+http://server/agc/api.php?source=test&user=6666&pass=1234&function=refresh_panel&agent_user=6666&scriptreload=1&script2reload=1&callbacksreload=1
+http://server/agc/api.php?source=test&user=6666&pass=1234&function=refresh_panel&agent_user=6666&formreload=1
+
+RESPONSES:
+ERROR: agent_user not valid - 6666
+ERROR: agent_user is not logged in - 6666
+ERROR: no panels have been defined - 6666
+SUCCESS: refresh_panel request sent - 6666|1234|1|scriptreload,script2reload
+
+
+
+
+
 --------------------------------------------------------------------------------
 set_timer_action - 
 

agc_2-X/trunk/www/agc/api.php

@@ -110,10 +110,11 @@
 # 230412-0945 - Added send_notification function
 # 230413-1957 - Fix for send_notification user group permissions
 # 230519-0731 - Fix for input variable filtering
+# 231129-1457 - Added refresh_panel function
 #
 
-$version = '2.14-75';
+$version = '2.14-76';
-$build = '230519-0731';
+$build = '231129-1457';
 $php_script = 'api.php';
 
 $startMS = microtime();
@@ -2762,7 +2763,7 @@ if ($function == 'update_fields')
 	if (strlen($agent_user)<1)
 		{
 		$result = _QXZ("ERROR");
-		$result_reason = _QXZ("st_login_log not valid");
+		$result_reason = _QXZ("agent_user not valid");
 		$data = "$agent_user";
 		echo "$result: $result_reason - $data\n";
 		api_log($link,$api_logging,$api_script,$user,$agent_user,$function,$value,$result,$result_reason,$source,$data);
@@ -3097,6 +3098,115 @@ if ($function == 'update_fields')
 
 
 
+################################################################################
+### BEGIN - refresh_panel
+################################################################################
+if ($function == 'refresh_panel')
+	{
+	if (strlen($agent_user)<1)
+		{
+		$result = _QXZ("ERROR");
+		$result_reason = _QXZ("agent_user not valid");
+		$data = "$agent_user";
+		echo "$result: $result_reason - $data\n";
+		api_log($link,$api_logging,$api_script,$user,$agent_user,$function,$value,$result,$result_reason,$source,$data);
+		}
+	else
+		{
+		if ( (!preg_match("/ $function /",$VUapi_allowed_functions)) and (!preg_match("/ALL_FUNCTIONS/",$VUapi_allowed_functions)) )
+			{
+			$result = _QXZ("ERROR");
+			$result_reason = _QXZ("auth USER DOES NOT HAVE PERMISSION TO USE THIS FUNCTION");
+			echo "$result: $result_reason - $value|$user|$function|$VUuser_group\n";
+			api_log($link,$api_logging,$api_script,$user,$agent_user,$function,$value,$result,$result_reason,$source,$data);
+			exit;
+			}
+		$stmt = "select count(*) from vicidial_live_agents where user='$agent_user';";
+		if ($DB) {echo "$stmt\n";}
+		$rslt=mysql_to_mysqli($stmt, $link);
+		$row=mysqli_fetch_row($rslt);
+		if ($row[0] > 0)
+			{
+			$fieldsLISTS='';
+			$agent_update=0;
+
+			if (preg_match('/formreload/i',$query_string))
+				{
+				if ($DB) {echo _QXZ("form reload triggered")."\n";}
+				$fieldsLIST .= "formreload,";
+				$agent_update++;
+				}
+			if (preg_match('/scriptreload/i',$query_string))
+				{
+				if ($DB) {echo _QXZ("script reload triggered")."\n";}
+				$fieldsLIST .= "scriptreload,";
+				$agent_update++;
+				}
+			if (preg_match('/script2reload/i',$query_string))
+				{
+				if ($DB) {echo _QXZ("script 2 reload triggered")."\n";}
+				$fieldsLIST .= "script2reload,";
+				$agent_update++;
+				}
+			if (preg_match('/emailreload/i',$query_string))
+				{
+				if ($DB) {echo _QXZ("email reload triggered")."\n";}
+				$fieldsLIST .= "emailreload,";
+				$agent_update++;
+				}
+			if (preg_match('/chatreload/i',$query_string))
+				{
+				if ($DB) {echo _QXZ("chat reload triggered")."\n";}
+				$fieldsLIST .= "chatreload,";
+				$agent_update++;
+				}
+			if (preg_match('/callbacksreload/i',$query_string))
+				{
+				if ($DB) {echo _QXZ("callbacks reload triggered")."\n";}
+				$fieldsLIST .= "callbacksreload,";
+				$agent_update++;
+				}
+			if ( ($field_set > 0) or ($agent_update > 0) )
+				{
+				$fieldsLIST = preg_replace("/,$/","",$fieldsLIST);
+
+				$affected_rowsVLA=0;
+				$stmt="UPDATE vicidial_live_agents set external_update_fields='1',external_update_fields_data='$fieldsLIST' where user='$agent_user';";
+					if ($format=='debug') {echo "\n<!-- $stmt -->";}
+				$rslt=mysql_to_mysqli($stmt, $link);
+				$affected_rowsVLA = mysqli_affected_rows($link);
+
+				$result = _QXZ("SUCCESS");
+				$result_reason = _QXZ("refresh_panel request sent");
+				$data = "$user|$agent_user|$affected_rowsVLA|$fieldsLIST|";
+				echo "$result: $result_reason - $data\n";
+				api_log($link,$api_logging,$api_script,$user,$agent_user,$function,$value,$result,$result_reason,$source,$data);
+				}
+			else
+				{
+				$result = _QXZ("ERROR");
+				$result_reason = _QXZ("no panels have been defined");
+				echo "$result: $result_reason - $agent_user\n";
+				api_log($link,$api_logging,$api_script,$user,$agent_user,$function,$value,$result,$result_reason,$source,$data);
+				}
+			}
+		else
+			{
+			$result = _QXZ("ERROR");
+			$result_reason = _QXZ("agent_user is not logged in");
+			echo "$result: $result_reason - $agent_user\n";
+			api_log($link,$api_logging,$api_script,$user,$agent_user,$function,$value,$result,$result_reason,$source,$data);
+			}
+		}
+	}
+################################################################################
+### END - refresh_panel
+################################################################################
+
+
+
+
+
 ################################################################################
 ### BEGIN - set_timer_action
 ################################################################################

agc_2-X/trunk/www/agc/vdc_db_query.php

@@ -543,10 +543,11 @@
 # 231115-1851 - Added allow_vlc_lookup options.php setting
 # 231129-1048 - Added daily_phone_number_call_limit campaign setting
 # 231129-1403 - Fix for ConfBridge blind monitoring issue #1494
+# 231129-1541 - Added refresh_panel agent API function
 #
 
-$version = '2.14-436';
+$version = '2.14-437';
-$build = '231129-1403';
+$build = '231129-1541';
 $php_script = 'vdc_db_query.php';
 $mel=1;					# Mysql Error Log enabled = 1
 $mysql_log_count=913;
@@ -2149,6 +2150,7 @@ if ($ACTION == 'UpdateFields')
 			}
 		else
 			{
+			echo "NO LEAD\n";
 			echo "ERROR: "._QXZ("no lead info in system:")." $lead_id\n";
 			}
 		}

agc_2-X/trunk/www/agc/vicidial.php

@@ -730,10 +730,11 @@
 # 231115-1618 - Added default_consultative options.php setting
 # 231129-0952 - Added phone number daily call limits
 # 231129-1359 - Fix for Dial-In-Group user-group issue #1493
+# 231129-1540 - Added refresh_panel agent API function
 #
 
-$version = '2.14-696c';
+$version = '2.14-697c';
-$build = '231129-1359';
+$build = '231129-1540';
 $php_script = 'vicidial.php';
 $mel=1;					# Mysql Error Log enabled = 1
 $mysql_log_count=103;
@@ -11647,7 +11648,6 @@ function set_length(SLnumber,SLlength_goal,SLdirection)
 							RefresHScript2('','YES');
 							event_data = event_data + '--- script2reload ';
 							}
-
 						// JOEJ 082812 - new for email feature
 						var regUDemailreload = new RegExp("emailreload,","ig");
 						if (fields_list.match(regUDemailreload))
@@ -11655,7 +11655,6 @@ function set_length(SLnumber,SLlength_goal,SLdirection)
 							EmailContentsLoad();
 							event_data = event_data + '--- emailreload ';
 							}
-
 						// JOEJ 060514 - new for chat feature
 						var regUDchatreload = new RegExp("chatreload,","ig");
 						if (fields_list.match(regUDchatreload))
@@ -11712,8 +11711,50 @@ function set_length(SLnumber,SLlength_goal,SLdirection)
 						}
 					else
 						{
-						alert_box("Update Fields Error!: " + xmlhttp.responseText);
+						if (UDresponse_status == 'NO LEAD')
-						button_click_log = button_click_log + "" + SQLdate + "-----UpdateFieldsError---" + xmlhttp.responseText + " " + "|";
+							{
+							var regUDformreload = new RegExp("formreload,","ig");
+							if (fields_list.match(regUDformreload))
+								{
+								FormContentsLoad();
+								event_data = event_data + '--- formreload ';
+								}
+							var regUDscriptreload = new RegExp("scriptreload,","ig");
+							if (fields_list.match(regUDscriptreload))
+								{
+								RefresHScript('','YES');
+								event_data = event_data + '--- scriptreload ';
+								}
+							var regUDscript2reload = new RegExp("script2reload,","ig");
+							if (fields_list.match(regUDscript2reload))
+								{
+								RefresHScript2('','YES');
+								event_data = event_data + '--- script2reload ';
+								}
+							var regUDemailreload = new RegExp("emailreload,","ig");
+							if (fields_list.match(regUDemailreload))
+								{
+								EmailContentsLoad();
+								event_data = event_data + '--- emailreload ';
+								}
+							var regUDchatreload = new RegExp("chatreload,","ig");
+							if (fields_list.match(regUDchatreload))
+								{
+								CustomerChatContentsLoad();
+								event_data = event_data + '--- chatreload ';
+								}
+							var regUDcallbacksreload = new RegExp("callbacksreload,","ig");
+							if (fields_list.match(regUDcallbacksreload))
+								{
+								CalLBacKsLisTCheck();
+								event_data = event_data + '--- callbacksreload ';
+								}
+							}
+						else
+							{
+							alert_box("Update Fields Error!: " + xmlhttp.responseText);
+							button_click_log = button_click_log + "" + SQLdate + "-----UpdateFieldsError---" + xmlhttp.responseText + " " + "|";
+							}
 						}
 					}
 				}

agc_2-X/trunk/www/vicidial/admin.php

@@ -131,7 +131,7 @@ $UGreports = 'ALL REPORTS, NONE, Real-Time Main Report, Real-Time Campaign Summa
 
 $Vtables = 'NONE,log_noanswer,did_agent_log,contact_information';
 
-$APIfunctions = 'ALL_FUNCTIONS add_group_alias add_lead add_list add_phone add_phone_alias add_user agent_ingroup_info agent_stats_export agent_status audio_playback blind_monitor call_agent callid_info change_ingroups check_phone_number copy_user did_log_export external_add_lead external_dial external_hangup external_pause external_status in_group_status logout moh_list ingroup_list campaigns_list callmenu_list hopper_list call_dispo_report agent_campaigns park_call pause_code preview_dial_action ra_call_control recording recording_lookup send_dtmf server_refresh set_timer_action sounds_list st_get_agent_active_lead st_login_log transfer_conference update_fields update_lead batch_update_lead update_list list_info list_custom_fields update_log_entry update_phone update_phone_alias update_user user_group_status vm_list vm_message webphone_url webserver logged_in_agents update_campaign update_alt_url update_presets add_did update_did lead_field_info lead_all_info lead_callback_info phone_number_log switch_lead ccc_lead_info lead_status_search lead_search lead_dearchive call_status_stats calls_in_queue_count force_fronter_leave_3way force_fronter_audio_stop update_cid_group_entry add_dnc_phone add_fpg_phone send_notification';
+$APIfunctions = 'ALL_FUNCTIONS add_group_alias add_lead add_list add_phone add_phone_alias add_user agent_ingroup_info agent_stats_export agent_status audio_playback blind_monitor call_agent callid_info change_ingroups check_phone_number copy_user did_log_export external_add_lead external_dial external_hangup external_pause external_status in_group_status logout moh_list ingroup_list campaigns_list callmenu_list hopper_list call_dispo_report agent_campaigns park_call pause_code preview_dial_action ra_call_control recording recording_lookup send_dtmf server_refresh set_timer_action sounds_list st_get_agent_active_lead st_login_log transfer_conference update_fields update_lead batch_update_lead update_list list_info list_custom_fields update_log_entry update_phone update_phone_alias update_user user_group_status vm_list vm_message webphone_url webserver logged_in_agents update_campaign update_alt_url update_presets add_did update_did lead_field_info lead_all_info lead_callback_info phone_number_log switch_lead ccc_lead_info lead_status_search lead_search lead_dearchive call_status_stats calls_in_queue_count force_fronter_leave_3way force_fronter_audio_stop update_cid_group_entry add_dnc_phone add_fpg_phone send_notification refresh_panel';
 
 $browser_alert_sounds_list = 'bark_dog,beep_double,beep_five,beep_up,bell_double,bell_school,bird,blaster1,blaster2,buzz1,buzz2,cash_register,chat_alert,click_single,click_double,click_quiet,close_encounter,confirmation,ding,droplet,droplet_double,elephant,email_alert,hold_tone,horn_bike,horn_car,horn_car_triple,horn_clown,horn_double,horn_train,meow_cat,scream_wilhelm,silence_quick,siren,slide_down,slide_up,swish,teleport1,teleport2,ticking_two,ticking_four,ticking_six,whip,whistle_up,whistle_two,whistle_three,whoosh,xylophone1,xylophone2,xylophone3,xylophone4,20Hz_tone';
 
@@ -6121,12 +6121,13 @@ if ($SSscript_remove_js > 0)
 # 231115-1636 - Added vm_view_messages_link options.php setting, hopper_hold_inserts system and campaign settings
 # 231119-1520 - Added hci_enabled user setting
 # 231129-0936 - Added daily_phone_number_call_limit campaign setting
+# 231129-1541 - Added refresh_panel Agent API function
 #
 
 # make sure you have added a user to the vicidial_users MySQL table with at least user_level 9 to access this page the first time
 
-$admin_version = '2.14-902a';
+$admin_version = '2.14-903a';
-$build = '231129-0936';
+$build = '231129-1541';
 
 $STARTtime = date("U");
 $SQLdate = date("Y-m-d H:i:s");