Added agent call log view and dispo log file entry option

git-svn-id: svn://192.168.202.10@1341 3d104415-ff17-0410-8863-d5cf3c621b8a
This commit is contained in:
mattf
2010-02-20 17:16:32 +00:00
parent 2efd30d84d
commit 47106b8d7a
8 changed files with 581 additions and 43 deletions
@@ -23,10 +23,21 @@ Webphone URL||
This is the URL of the webphone that will be used with this system if it is enabled in the phones record that an agent is using. Default is empty||
AGENT ACTIVITY FOR THIS TIME PERIOD||
these fields are in seconds||
Enable Agent Disposition Logfile||
This option will log to a text logfile on the webserver every time a call is dispositioned by an agent. Default is 0, disabled||
Agent Call Log View||
This option defines whether the agent will be able to see their call log for calls handled through the ViciDial agent screen. Default is N for no or disabled||
Agent Call Log View Override||
This setting will override whatever the users user group has set for Agent Call Log View. DISABLED will use the user group setting. N will not allow showing the users call log. Y will allow showing the user call log. Default is DISABLED||
############################################################ CLIENT
VIEW CALL LOG||
click to dial||
Close Call Log||
YOU MUST BE PAUSED TO VIEW YOUR CALL LOG||
Close Info Box||
No calls on this day||
############################################################ MANAGER Manual