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Stereo Call Recording commit

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git-svn-id: svn://192.168.202.10@3941 3d104415-ff17-0410-8863-d5cf3c621b8a
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mattf
2025-09-19 17:23:26 +00:00
parent 437b3c463a
commit 4c6019a6be
36 changed files with 5618 additions and 279 deletions
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agc_2-X/trunk/docs/AGENT_API.txt
+41 -2
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@@ -1,4 +1,4 @@
AGENT API DOCUMENT Started: 2008-07-03 Updated: 2024-06-24
AGENT API DOCUMENT Started: 2008-07-03 Updated: 2025-08-30
This document describes the functions of an API(Application Programming Interface)
for the VICIDIAL Agent screen. This functionality will be rather limited at first
@@ -30,6 +30,7 @@ transfer_conference - sends several commands related to the agent transfer-conf
park_call - sends command to park customer or grab customer from park or ivr
logout - logs the agent out of the agent interface
recording - sends a recording start/stop signal or status of agent recording
stereo_recording - send a start or stop stereo agent recording signal to agent screen
webserver - display webserver information, very useful for load balanced setups
webphone_url - display the webphone url for the current agent's session
call_agent - send a call to connect the agent to their session
@@ -772,7 +773,7 @@ VALUES:
START - sends a "start recording" signal to the agent screen
(you can have multiple recordings going at the same time)
STOP - sends a "stop recording" signal to the agent screen
(this will stop all active recordings onthe agent screen)
(this will stop all active recordings on the agent screen)
STATUS - displays results of active recording and agent session information
(returns: user|recording_id|filename|server|start_time|agent_server|session|agent_status)
stage -
@@ -798,6 +799,44 @@ NOTICE: recording active - 6666|121242|20120810-012008__6666_|192.168.1.5|2012-0
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stereo_recording -
DESCRIPTION:
sends a stereo_recording start/stop signal or status of agent-controlled stereo recording
VALUES:
value -
REQUIRED, choices are below
BEGIN - sends a "start stereo_recording" signal to the agent screen
(you cannot have multiple agent-controlled stereo_recordings going at the same time)
END - sends a "stop stereo_recording" signal to the agent screen
(this will stop all active agent-controlled stereo_recordings on the agent screen)
STATUS - displays results of active stereo_recording and agent session information (Only AGENT-CONTROLLED recordings)
(returns: user|recording_id|filename|server|start_time|agent_server|session|agent_status)
stage -
OPTIONAL, value to append to the stereo_recording filename, limited to 14 characters, if more it will truncate. Only works with BEGIN value
EXAMPLE URLS:
http://server/agc/api.php?source=test&user=6666&pass=1234&agent_user=1000&function=stereo_recording&value=BEGIN
http://server/agc/api.php?source=test&user=6666&pass=1234&agent_user=1000&function=stereo_recording&value=END
http://server/agc/api.php?source=test&user=6666&pass=1234&agent_user=1000&function=stereo_recording&value=STATUS
http://server/agc/api.php?source=test&user=6666&pass=1234&agent_user=1000&function=stereo_recording&value=BEGIN&stage=_MIDCALL
RESPONSES:
ERROR: no user found - 6666
ERROR: agent_user is not logged in - 6666
ERROR: stop stereo_recording error - 6666|||||192.168.1.5|8600051|PAUSED
SUCCESS: stereo_recording function sent - 6666|END||||192.168.1.5|8600051|PAUSED
SUCCESS: stereo_recording function sent - 6666|BEGIN||||192.168.1.5|8600051|PAUSED
SUCCESS: stereo_recording function sent - 6666|BEGIN_MIDCALL||||192.168.1.5|8600051|PAUSED
NOTICE: not stereo_recording - 6666|||||192.168.1.5|8600051|PAUSED
NOTICE: stereo_recording active - 6666|121242|20120810-012008__6666_|192.168.1.5|2012-08-10 01:20:10|192.168.1.5|8600051|PAUSED
--------------------------------------------------------------------------------
webphone_url -