From 4d204255ac830b000d8c6115d3d3fd61d28c20f0 Mon Sep 17 00:00:00 2001 From: mattf Date: Thu, 7 Jan 2010 18:42:56 +0000 Subject: [PATCH] Updated language translation files Added traditional Chinese git-svn-id: svn://192.168.202.10@1294 3d104415-ff17-0410-8863-d5cf3c621b8a --- agc_2-X/trunk/bin/ADMIN_update_server_ip.pl | 100 ++-- agc_2-X/trunk/translations/br_language.txt | 16 + agc_2-X/trunk/translations/de_language.txt | 16 + .../trunk/translations/de_language_admin.txt | 381 ++++++++++++++ agc_2-X/trunk/translations/el_language.txt | 16 + .../trunk/translations/el_language_admin.txt | 381 ++++++++++++++ agc_2-X/trunk/translations/es_language.txt | 16 + .../trunk/translations/es_language_admin.txt | 381 ++++++++++++++ agc_2-X/trunk/translations/fr_language.txt | 16 + .../trunk/translations/fr_language_admin.txt | 381 ++++++++++++++ agc_2-X/trunk/translations/it_language.txt | 16 + .../trunk/translations/it_language_admin.txt | 381 ++++++++++++++ agc_2-X/trunk/translations/nl_language.txt | 16 + agc_2-X/trunk/translations/pl_language.txt | 16 + agc_2-X/trunk/translations/pt_language.txt | 16 + agc_2-X/trunk/translations/ru_language.txt | 16 + agc_2-X/trunk/translations/sk_language.txt | 16 + agc_2-X/trunk/translations/tw_language.txt | 496 ++++++++++++++++++ agc_2-X/trunk/www/agc/images/tw.gif | Bin 0 -> 1259 bytes agc_2-X/trunk/www/vicidial/welcome_demo.php | 3 + .../trunk/www/vicidial/welcome_languages.php | 3 + 21 files changed, 2633 insertions(+), 50 deletions(-) create mode 100644 agc_2-X/trunk/translations/tw_language.txt create mode 100644 agc_2-X/trunk/www/agc/images/tw.gif diff --git a/agc_2-X/trunk/bin/ADMIN_update_server_ip.pl b/agc_2-X/trunk/bin/ADMIN_update_server_ip.pl index 7e1ad39a..b5d0e1a6 100644 --- a/agc_2-X/trunk/bin/ADMIN_update_server_ip.pl +++ b/agc_2-X/trunk/bin/ADMIN_update_server_ip.pl @@ -54,70 +54,70 @@ $MT[0]=''; ### begin parsing run-time options ### if (length($ARGV[0])>1) -{ + { $i=0; while ($#ARGV >= $i) - { - $args = "$args $ARGV[$i]"; - $i++; - } + { + $args = "$args $ARGV[$i]"; + $i++; + } if ($args =~ /--help/i) - { - print "ADMIN_update_server_ip.pl - updates server_ip in the $VARDB_database\n"; - print "database and in the local /etc/astguiclient.conf file.\n"; - print "\n"; - print "command-line options:\n"; - print " [--help] = this help screen\n"; - print " [--debug] = verbose debug messages\n"; - print " [--auto] = no prompts\n"; - print "configuration options:\n"; - print " [--old-server_ip=192.168.0.1] = define old server IP address at runtime\n"; - print " [--server_ip=192.168.0.2] = define new server IP address at runtime\n"; - print "\n"; + { + print "ADMIN_update_server_ip.pl - updates server_ip in the $VARDB_database\n"; + print "database and in the local /etc/astguiclient.conf file.\n"; + print "\n"; + print "command-line options:\n"; + print " [--help] = this help screen\n"; + print " [--debug] = verbose debug messages\n"; + print " [--auto] = no prompts\n"; + print "configuration options:\n"; + print " [--old-server_ip=192.168.0.1] = define old server IP address at runtime\n"; + print " [--server_ip=192.168.0.2] = define new server IP address at runtime\n"; + print "\n"; - exit; - } + exit; + } else - { + { if ($args =~ /--debug/i) # Debug flag - { - $DB=1; - } - if ($args =~ /--auto/i) # no prompts flag - { - $AUTO=1; - } - if ($args =~ /--old-server_ip=/i) # CLI defined old server IP address - { - @CLIoldserver_ipARY = split(/--old-server_ip=/,$args); - @CLIoldserver_ipARX = split(/ /,$CLIoldserver_ipARY[1]); - if (length($CLIoldserver_ipARX[0])>2) { - $VARold_server_ip = $CLIoldserver_ipARX[0]; - $VARold_server_ip =~ s/\/$| |\r|\n|\t//gi; - $CLIold_server_ip=1; - print " CLI defined old server IP: $VARold_server_ip\n"; + $DB=1; } - } - if ($args =~ /--server_ip=/i) # CLI defined server IP address - { - @CLIserver_ipARY = split(/--server_ip=/,$args); - @CLIserver_ipARX = split(/ /,$CLIserver_ipARY[1]); - if (length($CLIserver_ipARX[0])>2) + if ($args =~ /--auto/i) # no prompts flag { - $VARserver_ip = $CLIserver_ipARX[0]; - $VARserver_ip =~ s/\/$| |\r|\n|\t//gi; - $CLIserver_ip=1; - print " CLI defined server IP: $VARserver_ip\n"; + $AUTO=1; + } + if ($args =~ /--old-server_ip=/i) # CLI defined old server IP address + { + @CLIoldserver_ipARY = split(/--old-server_ip=/,$args); + @CLIoldserver_ipARX = split(/ /,$CLIoldserver_ipARY[1]); + if (length($CLIoldserver_ipARX[0])>2) + { + $VARold_server_ip = $CLIoldserver_ipARX[0]; + $VARold_server_ip =~ s/\/$| |\r|\n|\t//gi; + $CLIold_server_ip=1; + print " CLI defined old server IP: $VARold_server_ip\n"; + } + } + if ($args =~ /--server_ip=/i) # CLI defined server IP address + { + @CLIserver_ipARY = split(/--server_ip=/,$args); + @CLIserver_ipARX = split(/ /,$CLIserver_ipARY[1]); + if (length($CLIserver_ipARX[0])>2) + { + $VARserver_ip = $CLIserver_ipARX[0]; + $VARserver_ip =~ s/\/$| |\r|\n|\t//gi; + $CLIserver_ip=1; + print " CLI defined server IP: $VARserver_ip\n"; + } } } } -} else -{ -# print "no command line options set\n"; -} + { + # print "no command line options set\n"; + } ### end parsing run-time options ### if (-e "$PATHconf") diff --git a/agc_2-X/trunk/translations/br_language.txt b/agc_2-X/trunk/translations/br_language.txt index 35ef0880..fca8e633 100644 --- a/agc_2-X/trunk/translations/br_language.txt +++ b/agc_2-X/trunk/translations/br_language.txt @@ -21,6 +21,7 @@ agc|call_log_display.php|0 agc|voicemail_check.php|0 agc|dbconnect.php|1 agc|timeclock.php|0 +agc|vdc_script_display.php|1 ***TRANSLATIONS*** ### special translations that should stay at the top of the file ### "JAN"|"JAN"| @@ -471,3 +472,18 @@ ERROR: There are no Shifts enabled for your user group|ERRO: Não existem Shifts ERROR: You are not allowed to log in outside of your shift|ERRO: Você não tem permissão para iniciar sessão no para fora do seu turno| MANAGER OVERRIDE|GERENTE Override| Your Shift is over or has changed, you have been logged out of your session|Seu Shift é mais ou mudou, você foi desconectado da sua sessão| +### START translations for 2.2.0 release ### +You are not allowed to dial into other agent sessions|Você não tem permissão para discar para sessões de outro agente| +QUICK TRANSFER|RÁPIDA TRANSFERÊNCIA| +Other Agents Status|Outros agentes Status| +Available Agents Transfer|Agentes de transferência disponíveis| +Show Calls In Queue|Solicita Show Em Fila| +Calls In Queue|Solicita, em fila| +Hide Calls In Queue|Solicita Hide Na fila| +Calls in Queue View Disabled for this campaign|Chamadas na fila Ver condicionada para esta campanha| +YOU MUST BE PAUSED TO GRAB CALLS IN QUEUE|VOCÊ DEVE SER PAUSA PARA GRAB APELA EM FILA| +Manager |Gerente| +has selected your in-group choices|foi selecionado o grupo de escolhas| +CONSULTATIVE|CONSULTIVO| +Close Message|Fechar Mensagem| +TIMER NOTIFICATION|NOTIFICAÇÃO TIMER| diff --git a/agc_2-X/trunk/translations/de_language.txt b/agc_2-X/trunk/translations/de_language.txt index eea18e79..d42694d4 100644 --- a/agc_2-X/trunk/translations/de_language.txt +++ b/agc_2-X/trunk/translations/de_language.txt @@ -21,6 +21,7 @@ agc|call_log_display.php|0 agc|voicemail_check.php|0 agc|dbconnect.php|1 agc|timeclock.php|0 +agc|vdc_script_display.php|1 ***TRANSLATIONS*** ### special translations that should stay at the top of the file ### "JAN"|"JAN"| @@ -477,3 +478,18 @@ SELECT A GROUP ALIAS|Wählen Sie eine Gruppe ALIAS| Group Alias Selection|Gruppe Alias Auswahl| Click Here to Choose a Group Alias|Klicken Sie hier, um eine Gruppe Alias| Group Alias|Alias-Gruppe| +### START translations for 2.2.0 release ### +You are not allowed to dial into other agent sessions|Sie sind nicht erlaubt, in anderen Anbieters Sitzungen DFÜ| +QUICK TRANSFER|Quick Transfer| +Other Agents Status|Andere Bevollmächtigte Status| +Available Agents Transfer|Verfügbare Transfer Agents| +Show Calls In Queue|Show Anrufe in der Warteschlange| +Calls In Queue|Anrufe in der Warteschlange| +Hide Calls In Queue|Hide Anrufe in der Warteschlange| +Calls in Queue View Disabled for this campaign|Anrufe in der Warteschlange Profil behindertengerechte für diese Kampagne| +YOU MUST BE PAUSED TO GRAB CALLS IN QUEUE|Sie müssen mit GRAB Anrufe in der Warteschlange pausiert| +Manager |Manager| +has selected your in-group choices|hat Ihren in-group Entscheidungen| +CONSULTATIVE|BERATENDE| +Close Message|Close Message| +TIMER NOTIFICATION|Timer-Benachrichtigung| diff --git a/agc_2-X/trunk/translations/de_language_admin.txt b/agc_2-X/trunk/translations/de_language_admin.txt index 4b3e23e4..d6d8dd08 100644 --- a/agc_2-X/trunk/translations/de_language_admin.txt +++ b/agc_2-X/trunk/translations/de_language_admin.txt @@ -64,6 +64,13 @@ vicidial|welcome_demo.php|1 vicidial|welcome_languages.php|1 vicidial|vicidial_admin_web_logo.gif|1 vicidial|vicidial_admin_web_logo_small.gif|1 +vicidial|user_territories.php|1 +vicidial|audio_store.php|1 +vicidial|AST_agent_time_detail.php|1 +vicidial|AST_agent_timeclock_detail.php|1 +vicidial|AST_OUTBOUNDsummary_interval.php|1 +vicidial|call_report_export.php|1 +vicidial|AST_CLOSERsummary_hourly.php|1 ***TRANSLATIONS***|||| ### special translations that should stay at the top of the file ### BORDER|Border| @@ -2093,3 +2100,377 @@ Human Answer|Human Antwort| STATUS CATEGORIES|STATUS KATEGORIEN| per campaign|pro Kampagne| all campaigns|Alle Kampagnen| +### START translations for 2.2.0 release ### +Delete From DNC Lists|Löschen von DNC-Listen| +This setting if set to 1 will allow a manager to remove phone numbers from the DNC lists in the VICIDIAL system|Diese Einstellung, wenn auf 1 gesetzt, wird es den Manager, der Telefonnummern aus dem DNC-Listen in der VICIDIAL System zu entfernen| +DNC NOT DELETED|DNC NICHT gelöscht| +This phone number is not in the Do Not Call List|Diese Telefonnummer ist nicht in der Do Not Call List| +DNC DELETED|DNC DELETED| +ADD OR DELETE NUMBERS FROM THE DNC LIST|Hinzufügen oder Löschen von Rufnummern Von der DNC-LISTE| +Add or Delete|Hinzufügen oder Löschen| +Add-Delete Number From DNC|Add-Nummer löschen Von DNC| +Vtiger Search Dead Accounts|Vtiger Suche Dead-Konten| +If Vtiger integration is enabled in the system settings then this setting will define whether deleted accounts will be searched when the agent clicks WEB FORM to search in the Vtiger system. DISABLED- deleted leads will not be searched, ASK- deleted leads will be searched and the vtiger search web page will ask the agent if they want to make the Vtiger account active, RESURRECT- will automatically make the deleted account active again and will take the agent to the account screen without delay upon clicking on WEB FORM. Default is DISABLED|Wenn Vtiger Integration ist in den Systemeinstellungen aktivieren, dann wird diese Einstellung festlegen, ob Gelöschte Konten durchsucht werden, wenn der Agent WEB FORM Mausklicks genügen, um in der vtiger-System sucht. BEHINDERTE-deleted führt nicht durchsucht werden, ASK-führt wird gelöscht hast und der vtiger-Suche Web-Seite wird der Agent fragen, ob sie zu machen, der vtiger-Konto aktiv wollen, RESURRECT-automatisch machen das gelöschte Konto wieder aktiv und würde die Inanspruchnahme Agenten auf das Konto Bildschirm unverzüglich nach Klick auf Web Form. Option ist standardmäßig deaktiviert| +The DISPO option will create a call record for the Vtiger account without the agent needing to go to the vtiger search page through the WEB FORM|Die DISPO Option wird eine Anrufe aufzeichnen der vtiger-Konto erstellen, ohne dass der Agent zu müssen, um der vtiger-Suchseite gehen über den Web Form| +The NEW_WINDOW option will open a new window upon login to the VICIDIAL agent screen|Die NEW_WINDOW Option wird ein neues Fenster bei der Anmeldung an die VICIDIAL Anbieters Bildschirm zu öffnen| +Vtiger Status Call|Vtiger Status Call| +If Vtiger integration is enabled in the system settings then this setting will define whether the status of the Vtiger Account will be updated with the status of the VICIDIAL call after it has been dispositioned. Default is N|Wenn Vtiger Integration ist in den Systemeinstellungen aktivieren, dann wird diese Einstellung fest, ob der Status der vtiger-Konto mit dem Status der VICIDIAL Aufruf aktualisiert wird, nachdem es dispositioned worden ist. Der Standardwert ist N| +There are also 5 additional settings that will define the kind of status: sale, dnc, customer contact, not interested, unworkable|Außerdem gibt es 5 zusätzliche Einstellungen, die die Art Status: Verkauf, DNC, Kundenkontakt, nicht daran interessiert, nicht praktikabel definieren wird| +If the customer is on hold and hears this estimated hold time message, the minimum time that will be played is 15 seconds|Wenn der Kunde gehalten wird, und hört diese geschätzte hold time Nachricht, die Mindestzeit, die abgespielt werden soll 15 Sekunden| +Email, User Code and Territory|E-Mail, User-Code und Territorium| +These are optional fields|Dies sind optionale Felder| +All options except for the Not Interested, Third and Fourth digit options will move on to the Survey Method call path|Alle Optionen mit Ausnahme der nicht interessiert, dritte und vierte Stelle Optionen werden nun zu den Umfrage-Methode nennen Weg| +Survey Third Digit|Umfrage dritte Ziffer| +This allows for a third call path if the Third digit as defined in this field is pressed by the customer|Dies ermöglicht einen dritten Anruf weg, wenn die dritte Stelle in diesem Bereich definiert ist, gedrückt durch den Kunden| +Survey Fourth Digit|Umfrage vierte Stelle| +This allows for a fourth call path if the Fourth digit as defined in this field is pressed by the customer|Dies ermöglicht ein Viertel nennen Weg, wenn die vierte Stelle in diesem Bereich definiert ist, gedrückt durch den Kunden| +Survey Third Audio File|Umfrage Dritten Audio-Datei| +Survey Fourth Audio File|Umfrage Vierte Audio-Datei| +This is the third audio file to be played upon the selection by the customer of the Third Digit option|Dies ist der dritte Audiodatei auf die Auswahl des Kunden von der dritten Stelle Option gespielt werden| +Survey Third Status|Umfrage Dritten Status| +Survey Fourth Status|Umfrage Vierte Status| +This is the third status used for the call upon the selection by the customer of the Third Digit option|Dies ist der dritte Status für den Anruf auf die Auswahl des Kunden von der dritten Stelle Option verwendet| +Survey Third Extension|Umfrage dritte Erweiterung| +Survey Fourth Extension|Umfrage Vierte Verlängerung| +This is the third extension used for the call upon the selection by the customer of the Third Digit option. Default is 8300 which immediately hangs up the call after the Audio File message is played|Dies ist die dritte Erweiterung für den Anruf auf die Auswahl des Kunden von der dritten Stelle Option verwendet. Der Standardwert ist 8300, das hängt unmittelbar den Ruf nach der Audio-Datei Meldung abgespielt ist| +RANDOM: Randomly grabs lead within the statuses and lists defined|RANDOM: Zufällig schnappt führen innerhalb der definierten Status und Listen| +UP LAST CALL TIME: Sorts by the newest local call time for the leads|UP LAST CALL TIME: Sortiert nach den neuesten Ortsgespräch Zeit für die Leitungen| +DOWN LAST CALL TIME: Sorts by the oldest local call time for the leads|DOWN LAST CALL TIME: Sortiert nach den ältesten Ortsgespräch Zeit für die Leitungen| +WARNING, we only recommend List Mix for advanced users, Please read the ViciDial Manager Manual|WARNUNG, empfehlen wir nur Liste Mix für fortgeschrittene Anwender, Bitte lesen Sie die ViciDial Manager-Handbuch| +Add Call Menu|Add-Ruf-Menü| +Copy Call Menu|Copy-Ruf-Menü| +New Call Menu|Neue Call-Menü| +Modify Call Menu|Ändern Call-Menü| +Delete Call Menu|Löschen-Ruf-Menü| +Call Menus|Call-Menüs| +Menu ID|Menü-ID| +This is the ID for this step of the call menu. This will also show up as the context that is used in the dialplan for this call menu|Dies ist die ID für diesen Schritt der Aufforderung Menü. Dies wird auch angezeigt, wie der Kontext, die in der dialplan für diesen Aufruf ist im Menü| +Menu Name|Menu Name| +This field is the descriptive name for the call menu|Dieses Feld ist die Bezeichnung für den Aufruf im Menü| +Menu Prompt|Prompt Menu| +This field contains the file name of the audio prompt to play at the beginning of this menu|Dieses Feld enthält den Dateinamen der Audio-Eingabeaufforderung zu Beginn dieses Menüs spielen| +Menu Timeout|Menü-Timeout| +This field is where you set the timeout in seconds that the menu will wait for the caller to enter in a DTMF choice|Dieses Feld ist, wo Sie den Timeout in Sekunden einstellen, dass das Menü wird für den Anrufer in einer DTMF-Wahl geben, warten| +Menu Timeout Prompt|Menü-Timeout Prompt| +This field contains the file name of the audio prompt to play when the timeout has been reached. Default is NONE to play no audio at timeout|Dieses Feld enthält den Dateinamen der Audio-Eingabeaufforderung zu spielen, wenn das Zeitlimit erreicht ist. Default ist keiner, der nicht bei Audio-Timeout spielen| +Menu Invalid Prompt|Prompt Menu Ungültige| +This field contains the file name of the audio prompt to play when the caller has selected an invalid option. Default is NONE to play no audio at invalid|Dieses Feld enthält den Dateinamen der Audio-Eingabeaufforderung zu spielen, wenn der Anrufer eine ungültige Option ausgewählt hat. Default ist keiner, der keine Audio-Wiedergabe auf ungültige| +Menu Repeat|Menü wiederholen| +This field is where you define the number of times that the menu will play after the first time if no valid choice is made by the caller. Default is 1 to repeat the menu once|Dieses Feld ist, wo Sie die Anzahl der Male, dass das Menü nach dem ersten Mal, wenn keine gültige Wahl ist vom Anrufer aus spielen wird, zu definieren. Der Standardwert ist 1, um das Menü einmal wiederholen| +Menu Time Check|Menü Time Check| +This field is where you can select whether to restrict the Call Menu access to the specific hours set up in the selected Call Time. If the Call Time is blank, this setting will be ignored. Default is 0 for disabled|Dieses Feld ist, wo Sie wählen, ob der Ruf-Menü Zugriff auf die spezifischen Stunden in der ausgewählten Call Time eingerichtet eingeschränkt werden kann. Wenn der Call Time leer ist, wird diese Einstellung ignoriert. Der Standardwert ist 0 für Behinderte| +Call Time ID|Call Time ID| +This is the Call Time ID that will be used to restrict calling times if the Menu Time Check option is enabled|Dies ist die Call Time-ID, die verwendet werden, zu berufen, mal zu beschränken, wenn die Menü-Time Check Option aktiviert ist| +Track Calls in Real-Time Report|Track fordert in Real-Time-Report| +This field is where you can select whether you want the call to be tracked in the Real-time screen as an incoming IVR type call. Default is 1 for active|Dieses Feld ist, wo Sie wählen, ob Sie den Anruf wollen, in das Echtzeit-Bildschirm als einen eingehenden IVR Call verfolgt werden können. Der Standardwert ist 1 für aktive| +Option Value|Optionswert| +This field is where you define the menu option, possible choices are|Dieses Feld ist, wo Sie den Menüpunkt definieren, Wahlmöglichkeiten| +Option Route|Option Route| +This menu contains the options for where to send the call if this option is selected|Dieses Menü enthält die Optionen für die, wo der Anruf gesendet wird, falls diese Option aktiviert ist| +The special option TIMECHECK can be used only if you have Menu Time Check enabled and there is a Call Time defined for the Menu|Die besondere TIMECHECK Option kann nur verwendet werden, wenn Sie Menü Time Check aktiviert und es gibt einen Call Time definiert für die Menü -| +Option Route Value|Option Route Preis| +This field is where you enter the value that defines where in the selected Option Route that the call is to be directed to|Dieses Feld ist, wo Sie den Wert, der festlegt, wo in der gewählten Route Option, dass der Anruf eingeben, um die Anweisung bekommen,| +Option Route Value Context|Option Route Preis Kontext| +This field is optional and only used for EXTENSION Option Routes|Dieses Feld ist optional und nur für die Extension Option Routen eingesetzt| +ADD A NEW CALL MENU|ADD A NEW CALL MENU| +COPY CALL MENU|COPY CALL MENU| +This menu contains the options for where to send the call if this option is selected: CALLMENU,INGROUP,DID,HANGUP,EXTENSION,PHONE. For CALLMENU, the Route Value should be the Menu ID of the Call Menu that you want the call sent to. For INGROUP, the In-Group that you want the call to be sent to needs to be selected as well as the other 5 options that need to be set to properly route a call to an Inbound Group. For DID, the Route Value needs to be the DID pattern that you want to send the call to. For HANGUP, the Route Value can be the name of an audio file to play before hanging up the call. For EXTENSION, the Route Value needs to be the dialplan extension you want to send the call to, and the Route Value Context is the context that extension is located in, if left blank the context will default to default. For PHONE, the Route Value needs to be the phone login value for the phones entry that you want to send the call to. For VOICEMAIL, the Route Value needs to be the voicemail box number, the unavailable mesage will be played. For AGI, the Route Value needs to be the agi script and any values taht need to be passed to it.|Dieses Menü enthält die Optionen für die, wo der Anruf gesendet wird, falls diese Option ausgewählt ist: CALLMENU, Eigen-, DID, HANGUP, ERWEITERUNG, TEL. Für CALLMENU, sollte die Route Wert auf die Menü-ID des Call-Menü sein, dass Sie den Anruf an. Für die Eigen-, In-Gruppe, die Sie wollen, dass die Aufforderung an die Bedürfnisse geschickt werden, um ausgewählt werden, sowie die anderen 5 Optionen, die Notwendigkeit, ordnungsgemäß Route einen Anruf an eine Inbound-Gruppe eingestellt werden. Für DID, muss der Wert für die Route der DID-Muster, das Sie wollen, um den Anruf zu senden. Für HANGUP kann die Route Wert ist der Name einer Audio-Datei vor dem Aufhängen der Aufforderung zu spielen. DIE ERWEITERUNG, muss der Wert für die Route der dialplan Erweiterung, die Sie möchten den Anruf zu senden, und die Route Preis-Kontext ist der Kontext, dass die Verlängerung in der Lage ist, wenn leer gelassen Rahmen wird standardmäßig auf Standard. Für Telefon, muss die Route Preis zu sein Telefon anmelden Wert für die Handys Eintrag, den Sie möchten den Anruf zu senden. Für Voicemail, muss die Route Wert für die Voice-Mailbox-Nummer, die nicht verfügbar mesage wird abgespielt. Für AGI, muss die Route Wert für die AGI-Skript und alle Werte, die an sie übergeben werden.| +Option Description|Option Beschreibung| +This field is where you can describe the option, this description will be put into the dialplan as a comment above the option|Dieses Feld ist, wo Sie die Möglichkeit, beschreiben kann, wird diese Beschreibung in den dialplan als Kommentar über die Möglichkeit genommen werden| +Source Menu|Quelle Menü| +CALL MENU NOT ADDED|CALL MENU NOT ADDED| +Call Menu ID must be between 2 and 50 characters in length and contain no|Call Menü-ID muss zwischen 2 und 50 Zeichen lang sein und enthalten keine| +CALL MENU ADDED|CALL MENU ADDED| +CALL MENU NOT MODIFIED|CALL MENU NICHT GEÄNDERT| +CALL MENU MODIFIED|CALL MENU MODIFIED| +Click here to see Admin chages to this CALL MENU|Klicken Sie hier, um Admin chages vgl. in diesem CALL MENU| +DELETE THIS CALL MENU|DELETE THIS CALL MENU| +MODIFY A CALL MENU RECORD|Ändern einer CALL MENU RECORD| +Time Check|Time Check| +No Time Check|No Time Check| +Realtime Tracking|Echtzeit-Tracking| +No Realtime Tracking|Nr. Realtime-Tracking| +Call Menu Options|Call-Optionen-Menü| +Option|Option| +CALL MENU NOT DELETED|CALL MENU NICHT gelöscht| +CALL MENU DELETION CONFIRMATION|CALL MENU Bestätigungsfenster| +Click here to delete CALL MENU|Klicken Sie hier, um zu löschen CALL MENU| +CALL MENU DELETION COMPLETED|CALL MENU LÖSCHEN BEENDET| +CALL MENU LISTINGS|CALL MENU LISTINGS| +CALLMENU will send the call to the defined Call Menu|CALLMENU wird der Anruf an die definierten Ruf-Menü| +Call Menu|Call-Menü| +If CALLMENU is selected as the DID Route, then this is the Call Menu that calls will be sent to|Wenn CALLMENU ist wie die DID-Route ausgewählt, dann ist dies der Ruf-Menü, dass Anrufe gesendet werden, werden| +Show Call Menus|Call-Menüs anzeigen| +Add A New Call Menu|Fügen Sie ein neues Call-Menü| +Copy Call Menu|Copy-Ruf-Menü| +To delete an Option, just set the Route to REMOVE and the option will be deleted when you click the SUBMIT button|Um eine Option zu löschen, einfach die Route zu entfernen und die Option wird gelöscht, wenn Sie auf den Submit-Button| +Agent Only Callback Campaign Lock|Agent Only Rückruf-Lock-Kampagne| +This option defines whether AGENTONLY callbacks are locked to the campaign that the agent originally created them under. Setting this to 1 means that the agent can only dial them from the campaign they were set under, 0 means that the agent can access them no matter what campaign they are logged into. Default is 1|Diese Option legt fest, ob AGENTONLY Rückrufe an der Kampagne, dass der Agent ursprünglich erstellt wurde ihnen im Rahmen gesperrt sind. Sie diesen Wert auf 1 bedeutet, dass der Agent kann nur wählen sie aus der Kampagne wurden sie unter festgelegten, 0 bedeutet, dass der Agent auf sie zugreifen, egal was sie in Aktion protokolliert werden können. Der Standardwert ist 1| +Central Sound Control Active|Central Sound Control Active| +This option defines whether the sound synchronization system is active across all servers. Default is 0 for inactive|Diese Option legt fest, ob der Ton-Synchronisierung System aktiv ist, auf allen Servern. Der Standardwert ist 0 für inaktive| +Sounds Web Server|Sounds Web Server| +This is the server name or IP address of the web server that will be handling the sound files on this system, this must match the server name or IP of the machine you are trying to access the audio_store.php webpage on or it will not work. Default is 127.0.0.1|Dies ist die Server-Namen oder die IP-Adresse des Web-Server, der die Sound-Dateien auf diesem System Handling wird, muss dieses Spiel den Server-Namen oder die IP des Rechners, den Sie versuchen, die audio_store.php Webseite über den Zugang oder es wird nicht funktionieren . Standard ist 127.0.0.1| +Sounds Web Directory|Sounds Web-Verzeichnis| +This auto-generated directory name is created at random by the system as the place that the audio store will be kept. All audio files will reside in this directory|Diese automatisch generierten Verzeichnis-Name wird zufällig vom System als den Ort, dass die Audio-Lager gehalten werden geschaffen. Alle Audio-Dateien befinden sich in diesem Verzeichnis| +Audio Store|Audio-Store| +Audio File to Upload|Audio-Datei zum hochladen| +This utility allows you to upload audio files to the web server so that they can be distributed to all of the ViciDial servers in a multi-server cluster. An important note, only two audio file types will work, .wav files that are PCM 16bit 8k and .gsm files that are 8bit 8k. Please verify that your files are properly formatted before uploading them here|Dieses Dienstprogramm ermöglicht es Ihnen, Audio-Dateien-Upload auf den Webserver, so dass sie auf alle ViciDial Server in einer Multi-Server-Cluster verteilt werden. Ein wichtiger Hinweis, nur zwei Audio-Dateitypen funktionieren wird,. Wav-Dateien, die PCM 16bit und 8k. GSM-Dateien, die 8bit 8k sind. Bitte überprüfen Sie, dass Ihre Dateien vor dem Upload korrekt formatiert sind sie hier| +Sounds Update|Klingt Update| +If you want to force a check of the sound files on this server, and the central audio store is enabled as a system setting, then this field will allow the sounds updater to run at the next top of the minute. Any time an audio file is uploaded from the web interface this is automatically set to Y for all servers that have Asterisk active. Default is N|Wenn Sie einen Scheck von Sound-Dateien auf diesem Server erzwingen wollen, und die zentrale Audio-Shop ist als ein System Einstellung aktiviert ist, wird dieses Feld ermöglicht die Töne Updater auf der nächsten Spitze der Minute ausführen. Jedes Mal, wenn eine Audio-Datei wird von der Web-Oberfläche wird automatisch auf Y für alle Server, Asterisk aktive haben hochgeladen. Der Standardwert ist N| +Active Voicemail Server|Active Voicemail-Server| +In multi-server systems, this is the server that will handle all voicemail boxes. This server is also where the dial-in generated prompts will be uploaded from, the 8168 recordings|Im Multi-Server-Systemen, ist dies der Server, der alle Voicemailboxen behandelt. Dieser Server ist auch, wenn die Einwahl-Anweisungen generiert werden aus hochgeladen werden, die 8168 Aufnahmen| +Auto Dial Limit|Auto Dial Limit| +This is the maximum limit of the auto dial level in the campaign screen|Dies ist die maximale Grenze der automatische Einwahl-Ebene in die Kampagne Bildschirm| +User Territories are not active on this system|User Gebiete sind nicht aktiv auf diesem System| +User Territories|User Territories| +List All Territories:|Liste alle Gebiete:| +User Territories Active|User Gebiete Active| +This setting allows you to enable the User Territories setttings from the user modification screen. This feature was added to allow for more integration with a customized Vtiger installation but can have applications in a pure ViciDial system as well. Default is 0 for disabled|Diese Einstellung erlaubt Ihnen, damit die User Gebiete setttings vom Benutzer Änderung Bildschirm. Diese Funktion wurde hinzugefügt, um für mehr Integration mit einem angepassten vtiger-Installation erlauben, aber können Anwendungen in einer reinen ViciDial System haben könnte. Der Standardwert ist 0 für Behinderte| +List Territories|US-Territorien| +Add Territory|Add Territory| +Add User Territory|Benutzer hinzufügen Territory| +Territory|Territory| +Territory Description|Territory Beschreibung| +Territory and Territory Description must be filled in|Territorium und Territory Beschreibung müssen ausgefüllt werden| +there is already a territory in the system with this name|gibt es bereits ein Gebiet, in das System mit diesem Namen| +Territory Added|Territory Added| +Modify Territory|Ändern Territory| +Territory not found|Gebiet nicht gefunden| +This territory is not in the system with this name|Dieses Gebiet ist nicht in das System mit diesem Namen| +Territory Modified|Geändert Territory| +Territory must be filled in|Territory müssen ausgefüllt werden| +Territory Deleted|Gebiet entfällt| +Delete This Territory|Löschen Dieses Gebiet| +Vtiger Accounts|Vtiger-Konten| +Agents|Bevollmächtigte| +Territory, User and Level must be filled in|Territory, Benutzer-und Level müssen ausgefüllt werden| +this territory user is already in the system|dieses Gebiet Benutzer ist bereits im System| +User Territory Added|User Territory Added| +this territory user is not in the system|dieses Gebiet Benutzer ist nicht im System| +User Territory Modified|User Territory Geändert| +Territory and User must be filled in|Territorium und Benutzer müssen ausgefüllt werden| +User Territory Deleted|User Territory entfällt| +Vtiger Change Territory Owner|Vtiger ändern Territory Besitzer| +Had to add user territory|Had to user Gebiet hinzufügen| +Vtiger Territory Owner Changed|Vtiger Territory Besitzer gewechselt| +Records Changed|Geändert Records| +ViciDial Recording Limit|ViciDial Recording-Limit| +This field is where you set the maximum number of minutes that a call recording initiated by ViciDial can be. Default is 60 minutes|Dieses Feld ist, wo Sie die maximale Anzahl der Minuten, die Aufzeichnung eines Anrufs von ViciDial eingeleitet werden kann gesetzt. Der Standardwert ist 60 Minuten| +This is the dial plan context that the agent applications, like ViciDial, primarily use. It is assumed that all numbers dialed by the client apps are using this context so it is a good idea to make sure this is the most wide context possible. verify with extensions.conf file before changing. default is default|Dies ist die Wählplan Zusammenhang, dass der Agent-Anwendungen, wie ViciDial, in erster Linie zu verwenden. Es wird davon ausgegangen, dass alle Zahlen, die durch den Client-Anwendungen gewählt diesem Zusammenhang verwenden, so ist es eine gute Idee, um sicherzustellen, das ist die am weitesten Kontext möglich ist. extensions.conf überprüfen, ob die Datei vor dem Wechsel. Standardmäßig ist der Standard -| +Phone Context|Telefon Kontext| +This is the dial plan context that this phone will use to dial out. If you are running a call center and you do not want your agents to be able to dial out outside of the ViciDial applicaiton for example, then you would set this field to a dialplan context that does not exist, something like agent-nodial. default is default|Dies ist die Wählplan Zusammenhang, dass dieses Handy für die Einwahl zu verwenden. Wenn Sie ein Call-Center ausgeführt werden und Sie nicht möchten, dass Ihre Mitarbeiter in der Lage sein zu wählen, die außerhalb des ViciDial Anwendung zum Beispiel, dann würden Sie dieses Feld auf ein dialplan Zusammenhang, dass es nicht gibt, so etwas wie agent-nodial. Standardmäßig ist der Standard -| +Use the HIDE option to completely remove the customer phone number from the agent display|Verwenden Sie die HIDE-Option zum vollständigen Entfernen der Kunde die Telefonnummer aus der Agenten-Display| +Click here to see a traffic report for this DID|Klicken Sie hier, um ein Traffic-Bericht für das DID| +Agent Time Detail|Agent Time Detail| +User Timeclock Detail Report|User Timeclock Detail Report| +Carrier Logging Active|Carrier Active Logging| +This setting allows you to log all hangup return codes for any outbound list dialing calls that you are placing. Default is N.|Diese Einstellung erlaubt Ihnen, alle hangup Return-Codes für jede ausgehende Liste Wählen log Anrufe, die Sie platzieren. Der Standardwert ist N.| +Drop Lockout Time|Drop Lockout Time| +This is a number of hours that DROP abandon calls will be prevented from being dialed, to disable set to 0. This setting is very useful in countries like the UK where there are regulations preventing the attempted calling of customers within 72 hours of an Abandon, or DROP. Default is 0|Dies ist eine Zahl der Stunden, die DROP aufzugeben Anrufe verhindert werden, daß gewählt, zu deaktivieren, auf 0 gesetzt. Diese Einstellung ist sehr nützlich, in Ländern wie dem Vereinigten Königreich, wo gibt es Vorschriften, die verhindern versucht Berufung des Kunden innerhalb von 72 Stunden ein Abandon oder DROP. Der Standardwert ist 0| +Phone Ring Timeout|Telefon Ring Timeout| +This is the amount of time, in seconds, that the phone will ring in the dialplan before sending the call to voicemail. Default is 60 seconds|Dies ist die Zeit, in Sekunden, die das Telefon in der dialplan, bevor der Anruf an die Voicemail-Ring wird. Der Standardwert ist 60 Sekunden| +Allow Custom Dialplan Entries|Lassen Sie Custom Dialplan Einträge| +This option allows you to enter custom dialplan lines into Call Menus. Default is 0 for inactive|Diese Option ermöglicht es Ihnen, benutzerdefinierte dialplan Zeilen in Call-Menüs geben. Der Standardwert ist 0 für inaktive| +Custom Dilplan Entry|Custom Dilplan Eintrag| +This field allows you to enter in any dialplan elements that you want for the Call Menu|Dieses Feld ermöglicht es Ihnen, in jedem dialplan Elemente, die Sie für die Call-Menü eingeben wollen| +You can enter multiple propmts in this field and the other prompt fields by separating them with a pipe character|Sie können mehrere propmts in dieses Feld eingeben und den anderen Bereichen, prompt, indem Sie diese mit einem Pipe-Zeichen| +Setting this field to zero 0 will mean that there will be no wait time after the prompt is played|Festlegen dieses Feld auf Null 0 bedeutet, dass es keine Wartezeit nach der Eingabeaufforderung geben wird gespielt| +Conf File Secret|Conf-Datei Secret| +This is the secret, or password, for the phone in the iax or sip auto-generated conf file for this phone. Limit is 20 characters alphanumeric dash and underscore accepted. Default is test|Das ist das Geheimnis, oder das Passwort für das Telefon in der IAX oder SIP-auto-generated conf-Datei für dieses Telefon. Der Grenzwert beträgt 20 alphanumerischen Zeichen Bindestrich und Unterstrich akzeptiert. Default is test| +Tracking Group|Tracking-Fraktion| +This is the ID that you can use to track calls to this Call Menu when looking at the IVR Report. The list includes CALLMENU as the default as well as all of the In-Groups|Dies ist die ID, die Sie für Anrufe an dieser Aufforderung Menü Länge, wenn man die IVR-Bericht verwenden können. Die Liste enthält CALLMENU als Standard-sowie alle In-Gruppen| +Agent Alert Filename|Agent Alert Dateiname| +The audio file to play to an agent to announce that a call is coming to the agent. To not use this function set this to X. Default is ding|Die Audio-Datei zu spielen, einen Agenten zu verkünden, dass ein Anruf ankommt, um den Agenten. Um diese Funktion nicht nutzen setzen Sie ihn auf X. Der Standardwert ist ding| +This field as with the other audio fields in In-Groups, with the exception of the Agent Alert Filename, can have multiple audio files played if you put a pipe-separated list of audio files into the field|Dieses Feld wie bei den anderen Audio-Felder im In-Gruppen, mit Ausnahme der Agent Alert Dateiname, können mehrere Audio-Dateien abgespielt, wenn Sie eine Pipe getrennte Liste von Audio-Dateien in den Bereich| +No Agents No Queueing|Nr. Bevollmächtigte Nr. Queueing| +If this field is set to Y or NO_PAUSED then no calls will be put into the queue for this in-group if there are no agents logged in and the calls will go to the No Agent No Queue Action. The NO_PAUSED option will also not send the callers into the queue if there are only paused agents in the in-group. Default is N|Ist dieses Feld auf Y oder NO_PAUSED dann keine Anrufe in die Warteschlange für diese in-Gruppe gesetzt werden, wenn es keine Agenten und die Forderungen angemeldet gehen an die Nr. Agent Nr. Queue Aktion sind. Die NO_PAUSED Option wird auch das Senden der Anrufer in der Warteschlange, wenn es nur angehalten Agenten in der in-group sind. Der Standardwert ist N| +No Agent No Queue Action|Kein Agent Nr. Queue Aktion| +If No Agent No Queue is enabled, then this field defines where the call will go if there are no agents in the In-Group. Default is MESSAGE, this plays the sound files in the Action Value field and then hangs up|Wenn kein Anwalt keine Warteschlange aktiviert ist, wird dieses Feld definiert, wo die anrufen, wenn es keine Mittel sind, gehen in die In-Group. Der Standardwert ist MESSAGE, spielt dieser die Sound-Dateien in das Action Feld Wert und legt dann auf| +No Agent No Queue Action Value|Kein Agent Nr. Queue Preis-Aktion| +This is the value for the Action above. Default is|Dies ist der Wert für die Aktion vor. Der Standardwert ist| +Quick Transfer Button|Quick Transfer Button| +This option will add a Quick Transfer button to the agent screen below the Transfer-Conf button that will allow one click blind transferring of calls to the selected In-Group or number. IN_GROUP will send calls to the Default Xfer Group for this Campaign, or In-Group if there was an inbound call. The PRESET options will send the calls to the preset selected. Default is N for disabled|Diese Option wird ein Quick Transfer-Taste, um den Agenten Bildschirm unter dem Transfer-Conf Schaltfläche -Hinzufügen- klicken, dass man blind Weiterleitung der Gespräche, damit werden die ausgewählten In-Group oder einer Nummer. IN_GROUP werden Anrufe an die Standard-Xfer für diese Kampagne, oder In-Group, wenn es einen eingehenden Anruf. Die Voreinstellungen werden die Aufrufe an die gewählte Voreinstellung. Der Standardwert ist N für Behinderte| +PrePopulate Transfer Preset|Vorab gefüllt Transfer Preset| +This option will fill in the Number to Dial field in the Transfer Conference frame of the agent screen if defined. Default is N for disabled|Diese Option wird in der Anzahl zu Dial-Feld füllen Sie das Transfer Conference Rahmen des Bildschirms, wenn der Agent definiert. Der Standardwert ist N für Behinderte| +Enable TTS Integration|Aktivieren TTS Integration| +This setting allows you to enable Text To Speech integration with Cepstral. This is currently only available for outbound Survey type campaigns. Default is 0 for disabled|Diese Einstellung ermöglicht es Ihnen zu ermöglichen, Text-to-Speech Integration mit Cepstral. Dies ist derzeit nur für Outbound-Kampagnen Art Survey. Der Standardwert ist 0 für Behinderte| +ADD NEW TTS ENTRY|ADD NEW TTS ENTRY| +ADDING NEW TTS ENTRY|Hinzufügen neuer TTS ENTRY| +MODIFY TTS ENTRY|MODIFY TTS ENTRY| +DELETE TTS ENTRY|TTS DELETE ENTRY| +TTS ENTRY LIST|TTS TEILNEHMERLISTE| +TEXT-TO-SPEECH(TTS) LISTINGS|TEXT-to-Speech (TTS) LISTINGS| +Text To Speech|Text To Speech| +Show TTS Entries|TTS Einträge anzeigen| +Add A New TTS Entry|Add A New TTS Eintrag| +TTS ID|TTS-ID| +TTS Name|TTS Name| +TTS Text|TTS Text| +TTS ENTRY NOT ADDED|TTS Eintrag nicht ADDED| +there is already a tts entry in the system with this ID|Es gibt bereits eine tts Eintrag in das System mit dieser ID| +TTS ENTRY ADDED|TTS Entry Hinzugefügt| +MODIFY A TTS RECORD|Ändern eines TTS RECORD| +Click here to see Admin chages to this TTS entry|Klicken Sie hier, um Admin chages vgl. in diesem TTS-Eintrag| +DELETE THIS TTS ENTRY|DELETE THIS ENTRY TTS| +TTS ENTRY NOT MODIFIED|TTS Eintrag nicht MODIFIED| +TTS ENTRY MODIFIED|TTS ENTRY MODIFIED| +TTS ENTRY NOT DELETED|TTS Eintrag nicht DELETED| +TTS ENTRY DELETION CONFIRMATION|TTS ENTRY Bestätigungsfenster| +Click here to delete tts entry|Klicken Sie hier, um den Eintrag zu löschen tts| +This is the short name of a TTS entry. This needs to be a unique identifier. Do not use any spaces or punctuation for this field. max 50 characters, minimum of 2 characters|Dies ist der Kurzname eines TTS-Eintrag. Dies muss eine eindeutige Kennung. Verwenden Sie keine Leerzeichen oder sonstige Zeichen für dieses Feld. max 50 Zeichen, mindestens 2 Zeichen| +This is a more descriptive name of the TTS entry. This is a short summary of the TTS definition. max 100 characters, minimum of 2 characters|Dies ist um einen beschreibenden Namen des TTS-Eintrag. Dies ist eine kurze Zusammenfassung der TTS-Definition. max 100 Zeichen, mindestens 2 Zeichen| +This option allows you to set the TTS entry to active or inactive|Diese Option ermöglicht es Ihnen, die TTS-Eintrag aktiv oder inaktiv gesetzt| +This is the actual Text To Speech data field that is sent to Cepstral for creation of the audio file to be played to the customer. you can use Speech Synthesis Markup Language -SSML- in this field, for example|Dies ist der eigentliche Text To Speech Datenfeld Cepstral, die für die Erstellung der Audio-Datei gesendet wird, um dem Kunden gespielt werden. Sie können Speech Synthesis Markup Language-SSML-Einsatz in diesem Bereich, zum Beispiel| +for a 1 second break. You can also use several variables such as first name, last name and title as ViciDial variables just like you do in a Script: --A--first_name--B--. Here is a list of the available variables: |für 1 Sekunde Pause. Sie können auch mehrere Variablen wie Vorname, Nachname und Titel wie ViciDial Variablen wie Sie in einem Skript: - A - first_name - B -. Hier ist eine Liste der verfügbaren Variablen:| +Multiple Campaign Drop Rate Group|Mehrere Kampagne Drop Rate Group| +This feature allows you to set a campaign as a member of a Campaign Drop Rate Group, or a group of campaigns whose Human Answered calls and Drop calls for all campaigns in the group will be combined into a shared drop percentage, or abandon rate. This allows you to to run multiple campaigns at once and more easily control your drop rate. This is particularly useful in the UK where regulations permit this drop rate calculation method with campaign grouping for the same company even if there are several campaigns that company is running during the same day. To enable this for a campaign, just select a group from the list. There are 10 groups defined in the system by default, you can contact your system administrator to add more. Default is DISABLED|Diese Funktion erlaubt Ihnen, eine Kampagne als Mitglied einer Kampagne Drop-Rate-Fraktion, oder eine Gruppe von Kampagnen Menge, deren Human Beantwortete Anrufe und Drop fordert für alle Kampagnen in der Gruppe werden in einen gemeinsamen Drop Prozentsatz, oder aufgeben und abstimmen kombiniert werden. Dies ermöglicht es Ihnen, mehrere Kampagnen gleichzeitig und leichter Ablaufsteuerung Ihre Drop-Rate. Dies ist besonders nützlich in Großbritannien, wo die Vorschriften dieser Drop-Rate Berechnungsmethode mit Kampagnen-Gruppierung in der gleichen Firma Bewilligung, auch wenn es mehrere Kampagnen, die Firma läuft am selben Tag. Um dies für eine Kampagne zu aktivieren, wählen Sie einfach eine Gruppe aus der Liste. Es gibt 10 Gruppen in das System standardmäßig definiert, können Sie Ihren Systemadministrator wenden, um mehr hinzuzufügen. Option ist standardmäßig deaktiviert| +IMPORTANT, this is the password only for the agent web interface phone login, to change the sip.conf or iax.conf password, or secret, for this phone device you need to modify the Conf File Secret field further down on this page|Wichtig ist dies das Passwort nur für den Agenten Weboberfläche Telefon anmelden, um die sip.conf oder iax.conf vergessen, oder geheim zu ändern, für dieses Telefon-Gerät müssen Sie die Conf-Datei Secret Feld weiter unten auf dieser Seite ändern| +Agent Status Viewable Groups|Agent Status Sichtbare Gruppen| +This is a selectable list of User Groups and user functions to which members of this user group can view the status of as well as transfer calls to inside of the agent screen. The ALL-GROUPS option allows the users in this group to see and transfer calls to any user on the system. The CAMPAIGN-AGENTS option allows users in this group to see and transfer calls to any user in the campaign that they are logged into|Dies ist eine Liste der wählbaren User Groups und User-Funktionen, auf die Mitglieder dieser Benutzergruppe den Status sowie die Übertragung Anrufe innerhalb des Agent-Bildschirm anzeigen können. Der ALL-GRUPPEN Option ermöglicht es dem Benutzer in dieser Gruppe zu sehen und Anrufe für jeden Benutzer auf dem System. Die Kampagnen-AGENTUREN Option können Benutzer in dieser Gruppe zu sehen und Anrufe für jeden Benutzer in der Kampagne, dass sie angemeldet sind, in| +Agent Status View Time|Agent Status View Time| +This option defines whether the agent will see the amount of time that users in their agent sidebar have been in their current status. Default is N for no or disabled|Diese Option legt fest, ob der Agent die Höhe der Zeit, dass die Nutzer in ihrer Bevollmächtigten Seitenleiste in ihren aktuellen Status zu sehen gewesen sein wird. Der Standardwert ist N nicht oder deaktiviert| +This option allows an agent to disposition a call as CALLBK and choose the date and time at which the lead will be re-activated|Diese Option ermöglicht es einem Agenten um einen Anruf zu Verfügung als CALLBK und wählen Sie das Datum und die Uhrzeit, zu der die Führung wieder aktiviert werden| +Agent View Calls in Queue|Agent Profil Anrufe in der Warteschlange| +If set to anything but NONE, agents will be able to see details about the calls that are waiting in queue in their agent screen. If set to a number value, the calls displayed will be limited to the number selected. Default is NONE|Bei anderen aber none gesetzt ist, werden Vertreter der Lage sein, Informationen über Anrufe, die in der Warteschlange in ihrer Bevollmächtigten Bildschirm zu sehen sind. Wenn auf einen Zahlenwert setzen, die Anrufe angezeigt werden, um die Anzahl begrenzt werden ausgewählt. Der Standardwert ist KEINE| +View Calls in Queue Launch|Profil Anrufe in der Warteschlange Launch| +This setting if set to AUTO will have the Calls in Queue frame show up upon login by the agent into the agent screen. Default is MANUAL|Diese Einstellung, wenn auf AUTO eingestellt wird die Anrufe in der Warteschlange Frame angezeigt werden bei der Anmeldung durch den Agenten in der Agent dem Bildschirm haben. Standard ist -Manuell-| +Agent Grab Calls in Queue|Agent Grab Anrufe in der Warteschlange| +This option if set to Y will allow the agent to select the call that they want to take from the Calls in Queue display by clicking on it while paused. Agents will only be able to grab inbound calls or transferred calls, not outbound calls. Default is N|Diese Option, wenn auf Y wird es den Agenten, um den Anruf, dass sie wählen wollen, aus der Anrufe in der Warteschlange anzeigen, indem Sie auf es, während der Pause. Bevollmächtigte werden nur in der Lage, eingehende Anrufe oder übertragen werden ersucht, nicht ausgehende Anrufe zu greifen. Der Standardwert ist N| +Agent Call Re-Queue Button|Call Agent Re-Queue Button| +This option if set to Y will add a Re-Queue Customer button to the agent screen, allowing the agent to send the call into an AGENTDIRECT queue that is reserved for the agent only. Default is N|Diese Option, wenn auf Y fügt ein Re-Queue Customer-Taste, um den Agenten Bildschirm, so dass der Agent, um den Anruf zu einem AGENTDIRECT Warteschlange, die für den Agenten nur reserviert ist, zu senden. Der Standardwert ist N| +Agent Pause After Each Call|Agent Pause nach jedem Anruf| +This option if set to Y will pause the agent after every call automatically. Default is N|Diese Option, wenn auf Y wird der Agent Pause nach jedem Anruf automatisch. Der Standardwert ist N| +Starts with the highest rank and works its way down|Startet mit dem höchsten Rang und arbeitet sich nach unten| +Starts with the lowest rank and works its way up|Startet mit dem niedrigsten Rang und arbeitet dem Weg nach oben| +Starts with owners beginning with Z and works its way down|Beginnt mit den Eigentümern beginnend mit Z und arbeitet sich nach unten| +Starts with owners beginning with A and works its way up|Beginnt mit den Eigentümern mit A beginnt und arbeitet dem Weg nach oben| +No Hopper Dialing|Nr. Hopper Dialing| +If This is enabled, the hopper will not run for this campaign. This option is only available when the dial method is set to MANUAL or INBOUND_MAN. It is recommended that you do not enable this option if you have a very large lead database, over 100,000 leads. With No Hopper Dialing, the following features do not work: lead recycling, auto-alt-dialing, list mix, list ordering with Xth NEW. If you want to use Owner Only Dialing you must have No Hopper Dialing enabled. Default is N for disabled|Wenn diese aktiviert ist, wird der Trichter nicht ausgeführt werden für diese Kampagne. Diese Option ist nur verfügbar, wenn die DFÜ-Methode, mit manuellen oder INBOUND_MAN gesetzt ist. Es wird empfohlen, dass Sie diese Option nicht aktivieren, wenn Sie eine sehr große Datenbank haben, führen über 100.000 führt. With No Hopper Wählen Sie die folgenden Funktionen nicht:-Recycling, Auto-alt-Dialing, Verzeichnis-Mix, Liste Bestellung mit X. NEW. Wenn Sie Besitzer verwenden Nur Wählen Sie müssen keine Hopper Dialing aktiviert. Der Standardwert ist N für Behinderte| +Owner Only Dialing|Eigentümer nur Dialing| +If This is enabled, the agent will only receive leads that they are within the ownership parameters for. If this is set to USER then the agent must be the user defined in the database as the owner of this lead. If this is set to TERRITORY then the owner of the lead must match the territory listed in the User Modification screen for this agent. If this is set to USER_GROUP then the owner of the lead must match the user group that the agent is a member of. For this feature to work the dial method must be set to MANUAL or INBOUND_MAN and No Hopper Dialing must be enabled. Default is NONE for disabled|Wenn diese aktiviert ist, wird der Agent führt nur zu erhalten, dass sie in das Eigentum Parameter sind. Ist dies der USER dann die Vertreter muß der Benutzer in der Datenbank als Besitzer dies dazu führen, definiert. Ist dies das Hoheitsgebiet dann die Eigentümer der führen muss das Gebiet, in dem User Änderung Bildschirm für dieses Anbieters angegeben haben. Ist dies zu USER_GROUP dann die Eigentümer der führen muss der Benutzer die Gruppe, dass der Agent ist ein Mitglied der übereinstimmen. Für diese Funktion, um die DFÜ-Methode arbeiten müssen, um MANUAL oder INBOUND_MAN und Nr. Hopper Dialing eingestellt werden muss aktiviert sein. Der Standardwert ist KEINE für Behinderte| +Reset Times|Reset Times| +This field allows you to put times in, separated by a dash-, that this list will be automatically reset by the system. The times must be in 24 hour format with no punctuation, for example 0800-1700 would reset the list at 8AM and 5PM every day. Default is empty|In diesem Feld können Sie zu setzen in Zeiten, durch einen Bindestrich getrennt, dass diese Liste automatisch zurückgesetzt werden durch das System. Die Zeiten im 24-Stunden-Format ohne Interpunktion werden, wäre zum Beispiel 0800-1700 die Liste 8 zurückgesetzt und 5pm jeden Tag. Der Standardwert ist leer| +Owner: |Besitzer:| +OWNERS WITHIN THIS LIST|PRIVAT in dieser Liste| +RANKS WITHIN THIS LIST|RANKS in dieser Liste| +Allow Alerts|Lassen Sie Alerts| +This field gives you the ability to allow agent browser alerts to be enabled by the agent for when calls come into their vicidial.php session. Default is 0 for NO|Dieses Feld gibt Ihnen die Möglichkeit an den Agenten Browser erlauben Benachrichtigung durch die Agenten für die Lage versetzt werden, wenn Anrufe kommen in ihre vicidial.php Sitzung. Der Standardwert ist 0 für NO| +Agent Display Dialable Leads|Agent Display dialable Leads| +This option if enabled will show the number of dialable leads available in the campaign in the agent screen. This number is updated in the system once a minute and will be refreshed on the agent screen every few seconds|Diese Option aktiviert wird, wenn die Anzahl der wählbaren führt in die Kampagne in der Agenten-Bildschirm zeigen. Diese Zahl wird in das System einmal pro Minute aktualisiert und wird auf dem Bildschirm des Agenten aktualisiert werden, alle paar Sekunden| +VICIDIAL Balance Rank|VICIDIAL Balance Rang| +This field allows you to set the order in which this server is to be used for balance dialing, if balance dialing is enabled. The server with the highest rank will be used first in placing Balance fill calls. Default is 0|In diesem Feld können Sie die Reihenfolge, in der dieser Server ist für das Gleichgewicht Einwahl verwendet werden, wenn Gleichgewicht Einwahl aktivieren gesetzt ist. Der Server mit dem höchsten Rang wird zuerst zu platzieren Balance füllen Anrufe verwendet. Der Standardwert ist 0| +Inbound Summary Hourly Report|Inbound Zusammenfassung Stunden-Report| +orders by the amount of time agent has been actively waiting for a call|Bestellungen durch die Zeit, die Agenten aktiv gewartet auf einen Anruf| +Agent Script Override|Agent Script Override| +If this field is set, this will be the script that the agent sees on their screen instead of the campaign script when the lead is from this list. Default is not set|Ist dieses Feld gesetzt ist, wird dies das Skript, dass der Agent sieht auf dem Bildschirm statt der Kampagne führen, wenn das Skript aus dieser Liste ist. Der Standardwert ist nicht gesetzt| +Music On Hold|Music On Hold| +ADD NEW MUSIC ON HOLD ENTRY|ADD NEW MUSIC ON HOLD ENTRY| +ADDING NEW MUSIC ON HOLD ENTRY|Hinzufügen neuer MUSIC ON HOLD ENTRY| +MODIFY MUSIC ON HOLD ENTRY|MODIFY MUSIC ON HOLD ENTRY| +DELETE MUSIC ON HOLD ENTRY|DELETE MUSIC ON HOLD ENTRY| +MUSIC ON HOLD ENTRY LIST|MUSIC ON HOLD TEILNEHMERLISTE| +We STRONGLY recommend uploading only 16bit 8k PCM WAV audio files|Wir empfehlen DRINGEND Hochladen nur 16bit 8k PCM WAV Audio-Dateien| +Music On Hold ID|Music On Hold ID| +This is the short name of a Music On Hold entry. This needs to be a unique identifier. Do not use any spaces or punctuation for this field. max 100 characters, minimum of 2 characters|Dies ist der Kurzname eines Music On Hold Eintrag. Dies muss eine eindeutige Kennung. Verwenden Sie keine Leerzeichen oder sonstige Zeichen für dieses Feld. max 100 Zeichen, mindestens 2 Zeichen| +Music On Hold Name|Music On Hold Name| +This is a more descriptive name of the Music On Hold entry. This is a short summary of the Music On Hold context and will show as a comment in the musiconhold-vicidial.conf file. max 255 characters, minimum of 2 characters|Dies ist ein aussagekräftiger Name des Music On Hold Eintrag. Dies ist eine kurze Zusammenfassung der Music On Hold Kontext und wird als Kommentar in der musiconhold vicidial.conf-Datei zu zeigen. max 255 Zeichen, mindestens 2 Zeichen| +This option allows you to set the Music On Hold entry to active or inactive. Inactive will remove the entry from the conf files|Diese Option ermöglicht es Ihnen, die Wartemusik Eintrag aktiv oder inaktiv gesetzt. Inaktive wird entfernen Sie den Eintrag aus der conf-Dateien| +Random Order|Zufälliger Reihenfolge| +This option allows you to define the playback of the audio files in a random order. If set to N then the defined order will be used|Diese Option ermöglicht es Ihnen, die Wiedergabe der Audio-Dateien in zufälliger Reihenfolge zu definieren. Wenn auf N dann die festgelegten Reihenfolge verwendet werden| +To add a new audio file to a Music On Hold entry the file must first be in the audio store, then you can select the file and click submit to add it to the file list. Music on hold is updated once per minute if there have been changes made. Any files not listed in a music on hold entry that are present in the music on hold folder will be deleted|Um eine neue Audiodatei auf eine Music On Hold Eintrag hinzufügen, muss die Datei zuerst in der Audio zu speichern, dann können Sie die Datei auszuwählen und klicken Sie legt ihn in die Datei-Liste aufzunehmen. Music on Hold ist einmal pro Minute aktualisiert, wenn es zu Veränderungen vorgenommen. Alle Dateien, die nicht in der Wartemusik-Eintrag, der in der Musik präsentieren zu halten Ordner aufgeführt sind, werden gelöscht| +MUSIC ON HOLD ENTRY NOT ADDED|MUSIC ON HOLD Eintrag nicht ADDED| +there is already a moh entry in the system with this ID|Es gibt bereits eine moh Eintrag in das System mit dieser ID| +MUSIC ON HOLD ENTRY ADDED|MUSIC ON HOLD Entry Hinzugefügt| +Click here to see Admin chages to this Music On Hold entry|Klicken Sie hier, um Admin chages vgl. in diesem Music On Hold-Eintrag| +Audio Files|Audio-Dateien| +Add An Audio File|Fügen Sie eine Audio-Datei| +Rank: |Rang:| +MUSIC ON HOLD ENTRY NOT MODIFIED|MUSIC ON HOLD Eintrag nicht MODIFIED| +MUSIC ON HOLD ENTRY MODIFIED|MUSIC ON HOLD ENTRY MODIFIED| +Add A New MOH Entry|Add A New MOH Eintrag| +Show MOH Entries|MOH Einträge anzeigen| +Active Agent Server|Active Agent Server| +Setting this option to N will prevent agents from being able to login to this server through the vicidial agent screen. This is very useful when using a phone login load balanced setup. Default is Y|Das Setzen dieser Option wird die N-Agenten verhindern, dass auf diesem Server durch die vicidial Anbieters Bildschirm anmelden. Dies ist sehr nützlich, wenn Sie ein Telefon anmelden Lastenausgleich Setup. Der Standardwert ist Y| +Rebuild Music On Hold|Rebuild Music On Hold| +If you want to force a rebuilding of the music on hold files or if the music on hold entries or server entries have changed then this should be set to Y. After the music on hold files have been synchronized and reloaded then this will be changed to N. Default is Y|Wenn Sie ein Wiederaufbau der Wartemusik-Dateien Gewalt oder wenn die Wartemusik Einträge oder Server-Einträge geändert haben, dann sollte dies auf Y., nachdem die Wartemusik-Dateien wurden synchronisiert und geladen gesetzt dann geändert werden, um N. Standard ist Y| +MUSIC ON HOLD ENTRY NOT DELETED|MUSIC ON HOLD Eintrag nicht DELETED| +MUSIC ON HOLD ENTRY DELETION CONFIRMATION|MUSIC ON HOLD ENTRY Bestätigungsfenster| +Click here to delete music on hold entry|Klicken Sie hier, um Wartemusik Eintrag löschen| +MUSIC ON HOLD DELETION COMPLETED|MUSIC ON HOLD LÖSCHEN BEENDET| +Starts with Eastern timezones and works West|Startet mit Ost-West Zeitzonen und arbeitet| +Starts with Western timezones and works East|Startet mit westlichen Zeitzonen und arbeitet Osten| +you must select a user group|Sie müssen sich für eine Benutzergruppe| +Enable Second Webform|Aktivieren Zweiten Webform| +WaitForSilence Options|WaitForSilence Optionen| +If Wait For Silence is desired on calls that are detected as Answering Machines then this field has those options. There are two settings separated by a comma, the first option is how long to detect silence in milliseconds and the second option is for how many times to detect that before playing the message. Default is EMPTY for disabled. A standard value for this would be wait for 2 seconds of silence twice|Wenn Wait For Silence ist auf Anrufe, die als Anrufbeantworter dann festgestellt werden diesem Bereich hat die gewünschten Optionen. Es gibt zwei Einstellungen durch ein Komma getrennt, ist die erste Option, wie lange Schweigen in Millisekunden erkennen und die zweite Option ist, wie oft erkennen, dass vor dem Abspielen der Nachricht. Der Standardwert ist LEER für Behinderte. Ein Standard-Wert für dieses wäre für 2 Sekunden Stille warten, zweimal| +This field is for entering the prompt to play when the agent gets an answering machine and clicks on the Answering Machine Message button in the transfer conference frame. You must set this to either an audio file in the audio store or a TTS prompt if TTS is enabled on your system|Dieses Feld ist für die Eingabe von der Eingabeaufforderung zu spielen, wenn der Agent einen Anrufbeantworter und Klicks wird auf dem Anrufbeantworter Mitteilung Button in der Übertragung Konferenz Rahmen. Sie müssen diese entweder auf eine Audio-Datei in das Audio-Speicher oder ein TTS set prompt TTS, wenn auf Ihrem System aktiviert ist| +EXTENDED ALTERNATE PHONE NUMBERS FOR THIS LEAD|EXTENDED alternative Rufnummern FÜR DIESES LEAD| +ADD NEW VOICEMAIL BOX|ADD NEW Voicemail-Box| +ADDING NEW VOICEMAIL BOX|Hinzufügen neuer Voicemail-Box| +MODIFY VOICEMAIL BOX|MODIFY Voicemail-Box| +MODIFY A VOICEMAIL BOX|Ändern einer Voicemail-Box| +DELETE VOICEMAIL BOX|DELETE Voicemail-Box| +VOICEMAIL BOXES LIST|Voicemailboxen LISTE| +VOICEMAIL BOXES|Voicemail-Boxen| +ADD NEW VOICEMAIL BOX|ADD NEW Voicemail-Box| +Voicemail ID|Voicemail-ID| +This is the all numbers identifier of this mailbox. This must not be a duplicate of an existing voicemail ID or the voicemail ID of a phone on the system, minimum of 2 characters|Dies ist die Kennung der alle Zahlen dieses Postfach. Das darf nicht sein, ein Duplikat eines vorhandenen Voicemail-ID oder die Voicemail-ID eines Telefons auf dem System, mindestens 2 Zeichen| +This is name associated with this voicemail box. max 100 characters, minimum of 2 characters|Dies ist der Name im Zusammenhang mit dieser Voicemail-Box. max 100 Zeichen, mindestens 2 Zeichen| +This is the password that is used to gain access to the voicemail box when dialing in to check messages max 10 characters, minimum of 2 characters|Dies ist das Kennwort, das verwendet wird, um Zugriff auf die Voicemail-Box beim Wählen Nachrichten zu maximal 10 Zeichen, mindestens 2 Zeichen überprüfen zu gewinnen| +This option allows you to set the voicemail box to active or inactive. If the box is inactive you cannot leave messages on it and you cannot check messages in it|Diese Option ermöglicht es Ihnen, die Voicemail-Box aktiv oder inaktiv gesetzt. Ist das Kontrollkästchen aktiviert kann man nicht die Nachrichten auf sie und man kann nicht kontrollieren Einträge in ihr| +This optional setting allows you to have the voicemail messages sent to an email account, if your system is set up to send out email. If this field is empty then no emails will be sent out|Mit dieser Einstellung können Sie die Voicemail-Nachrichten geschickt haben eine E-Mail-Konto, wenn Ihr System so eingerichtet ist, senden E-Mail. Wenn dieses Feld leer ist, dann wird keine E-Mails verschickt werden| +VOICEMAIL BOX NOT ADDED|Voicemail-Box NOT ADDED| +there is already a voicemail box in the system with this ID|Es gibt bereits eine Voicemail-Box im System mit dieser ID| +there is already a phone in the system with this voicemail ID|gibt es bereits eine Telefonnummer in das System mit dieser Voicemail ID| +VOICEMAIL BOX ADDED|Voicemail-Box ADDED| +VOICEMAIL BOX NOT MODIFIED|Voicemail-Box NICHT GEÄNDERT| +VOICEMAIL BOX MODIFIED|Voicemail-Box MODIFIED| +VOICEMAIL BOX NOT DELETED|Voicemail-Box NICHT gelöscht| +VOICEMAIL BOX DELETION COMPLETED|Voicemail-Box LÖSCHEN BEENDET| +VOICEMAIL BOX DELETION CONFIRMATION|Voicemail-Box Bestätigungsfenster| +Click here to delete voicemail box|Klicken Sie hier, um zu löschen Voicemail-Box| +DELETE THIS VOICEMAIL BOX|DELETE THIS Voicemail-Box| +Click here to see Admin chages to this voicemail box|Klicken Sie hier, um Admin chages vgl. in diesem Voicemail-Box| +The following fields must have data|Die folgenden Felder müssen Daten| +Campaign CID Override|Kampagne CID Override| +If this field is set, this will override the campaign CallerID that is set for calls that are placed to leads in this list. Default is not set|Ist dieses Feld gesetzt ist, wird diese die Kampagne CallerID, dass für Anrufe, die gestellt werden außer Kraft gesetzt ist, führt in dieser Liste. Der Standardwert ist nicht gesetzt| +Answering Machine Message Override|Anrufbeantworter Nachricht Override| +If this field is set, this will override the Answering Machine Message set in the campaign for customers in this list. Default is not set|Ist dieses Feld gesetzt ist, wird diese Vorrang vor den Anrufbeantworter Message in der Kampagne für die Kunden in dieser Liste gesetzt. Der Standardwert ist nicht gesetzt| +Drop Inbound Group Override|Drop Inbound-Fraktion Override| +If this field is set, this in-group will be used for outbound calls within this list that drop from the outbound campaign instead of the drop in-group set in the campaign detail screen. Default is not set|Ist dieses Feld gesetzt ist, in dieser Gruppe wird für ausgehende Anrufe, in dieser Liste verwendet werden, die Tropfen aus dem Outbound-Kampagne statt der Drop-in in der Kampagne Detailbild gesetzt. Der Standardwert ist nicht gesetzt| +Agent Select Territories|Wählen Sie Agent Territories| +If this option is enabled and the agent belongs to at least one territory, the agent will have the option of selecting territories to dial leads from. The agent will see a list of available territories upon login and they will have the ability to go back to that territory list when paused to change their territories. For this function to work the Owner Only Dialing option must be set to TERRITORY and User Terriories must be enabled in the System Settings.|Wenn diese Option aktiviert ist und der Agent gehört mindestens ein Gebiet, wird der Agent die Möglichkeit haben, die Auswahl Gebiete führt vom Zifferblatt. Der Agent wird eine Liste der verfügbaren Gebiete bei der Anmeldung zu sehen und sie wird die Fähigkeit, um wieder auf diesem Gebiet Liste haben, wenn angehalten, ihre Gebiete zu ändern. Für diese Funktion für die Arbeit der Eigentümer nur Dialing-Option zu GEBIET und User Gebiete gesetzt werden muss in den Einstellungen aktiviert werden.| +Agent Choose Territories|Wählen Sie Agent Territories| +This option if set to 1 allows the user to choose the territories that they will receive calls from when they login to a MANUAL or INBOUND_MAN campaign. Otherwise the user will be set to use all of the territories that they are set to belong to in the User Territories administrative section|Diese Option, wenn auf 1 gesetzt, kann der Anwender für die Gebiete wählen, dass sie, wenn sie Anrufe aus dem Login erhalten zu einem manuellen oder INBOUND_MAN Kampagne. Andernfalls wird der Benutzer eingestellt werden, dass alle Gebiete, die sie gesetzt sind, um in der User-Gebieten gehören Verwaltungs-Abschnitt verwenden| +The AREACODE option is just like the Y option, except it is used to also filter out an entire area code in North America from being dialed, in this case using the 201XXXXXXX entry in the DNC list would block all calls to the 201 areacode if enabled|Die AREACODE Option ist ebenso wie die Y-Option, nur dass diese Filter auch einen ganzen Vorwahl in Nordamerika dazu verwendet werden gewählt, in diesem Fall mit dem 201XXXXXXX Eintrag in der Liste DNC würde alle Anrufe in den 201 Ortsvorwahl zu blockieren, wenn aktiviert| +If you have the active DNC option set to AREACODE then you can also use area code wildcard entries like this 201XXXXXXX to block all calls to the 201 areacode when enabled|Wenn Sie die aktive DNC-Option auf -AREACODE dann können Sie auch die Vorwahl Wildcard-Einträge wie 201XXXXXXX, dass alle Anrufe auf die 201 Ortsvorwahl, wenn aktiviert-Block| +Carrier Description|Carrier Beschreibung| +This is put in the comments of the asterisk conf files above the dialplan and account entries. Maximum 255 characters|Dies ist in den Kommentaren des Sternchens conf-Dateien über den dialplan und Account-Einträge setzen. Maximal 255 Zeichen| +CAMPAIGNS ALLOWING THIS IN-GROUP|KAMPAGNEN, diese Erlaubnis in-group| +This is the secret, or password, for the server in the iax auto-generated conf file for this server on other servers. Limit is 20 characters alphanumeric dash and underscore accepted. Default is test|Das ist das Geheimnis, oder das Passwort für den Server in die IAX automatisch generierte conf für diesen Server auf anderen Servern benötigt. Der Grenzwert beträgt 20 alphanumerischen Zeichen Bindestrich und Unterstrich akzeptiert. Default is test| +Delete Voicemail After Email|Löschen Voicemail Nach E-Mail| +This optional setting allows you to have the voicemail messages deleted from the system after they have been emailed out. Default is N|Mit dieser Einstellung können Sie die Voicemail-Nachrichten aus dem System gelöscht haben, nachdem sie per E-Mail haben gewesen. Der Standardwert ist N| +Last Campaign Call Date|Letzte Kampagne Call Date| +This is the last time that a call was handled by an agent logged into this campaign|Dies ist das letzte Mal, dass ein Anruf wurde durch einen Vertreter in diese Kampagne angemeldet behandelt| +Custom User Fields|Benutzerdefinierte Felder| +These five fields can be used for various purposes, and they can be populated in the web form addresses and scripts as user_custom_one and so on|Diese fünf Felder können für verschiedene Zwecke verwendet werden, und sie können in das Web-Formular Adressen und Skripte als user_custom_one und so weiter gefüllt werden| +CRM Popup Login|CRM Popup Login| +If set to Y, the CRM Popup Address is used to open a new window on agent login to this campaign. Default is N|Wenn auf Y gesetzt, so wird das CRM-Popup-Adresse verwendet, um ein neues Fenster auf Anbieters anmelden, um diese Kampagne zu öffnen. Der Standardwert ist N| +CRM Popup Address|CRM Popup-Adresse| +The web address of a CRM login page, it can have variables populated just like the web form address, with the VAR in the front and using --A--user_custom_one--B-- to define variables|Die Internet-Adresse eines CRM-Login-Seite, kann es Variablen, wie das Web-Formular Adresse bevölkert haben, mit der VAR in der Front und mit - A - user_custom_one - B - Variablen definieren| +If IN_GROUP is selected as the DID Route, then this is the call handling method used for these calls. CID will add a new lead record with every call using the CallerID as the phone number, CIDLOOKUP will attempt to lookup the phone number by the CallerID in the entire system, CIDLOOKUPRL will attempt to lookup the phone number by the CallerID in only one specified list, CIDLOOKUPRC will attempt to lookup the phone number by the CallerID in all of the lists that belong to the specified campaign, CLOSER is specified for VICIDIAL Closer calls, ANI will add a new lead record with every call using the ANI as the phone number, ANILOOKUP will attempt to lookup the phone number by the ANI in the entire system, ANILOOKUPRL will attempt to lookup the phone number by the ANI in only one specified list, XDIGITID will prompt the caller for an X digit code before the call will be put into the queue, VIDPROMPT will prompt the caller for their ID number and will create a new lead record with the CallerID as the phone number and the ID as the Vendor ID, VIDPROMPTLOOKUP will attempt to lookup the ID in the entire system, VIDPROMPTLOOKUPRL will attempt to lookup the vendor ID by the ID in only one specified list, VIDPROMPTLOOKUPRC will attempt to lookup the vendor ID by the ID in all of the lists that belong to the specified campaign. Default is CID|Wenn IN_GROUP ist wie die DID-Route ausgewählt, dann ist dies die Anrufannahme-Methode für diese Anrufe verwendet. CID wird eine neue Lead-Datensatz mit jedem Anruf mit der CallerID wie die Telefonnummer hinzufügen, wird CIDLOOKUP Versuch, die Telefonnummer, unter der CallerID im gesamten System-Lookup wird CIDLOOKUPRL Versuch, die Telefonnummer, unter der CallerID nur in einer speziellen Liste Lookup , wird CIDLOOKUPRC Versuch, die Telefonnummer, unter der CallerID in allen Listen, die auf die angegebene Kampagne gehören Lookup, CLOSER ist für VICIDIAL Closer fordert angegeben, wird eine neue ANI führen Datensatz hinzufügen bei jedem Anruf mit der ANI wie die Telefonnummer, ANILOOKUP wird versuchen, die Telefonnummer, unter der ANI im gesamten System-Lookup wird ANILOOKUPRL Versuch, die Telefonnummer, unter der ANI nur in einer speziellen Liste Lookup wird XDIGITID der Anrufer von einem X-stelligen Code prompt vor dem Aufruf wird gestellt werden, in der Warteschlange, wird der Anrufer VIDPROMPT prompt für ihre ID-Nummer und eine neue Lead-Satz mit dem CallerID wie die Telefonnummer und die ID als die Hersteller-ID zu erstellen, wird VIDPROMPTLOOKUP Versuch, die ID in das gesamte System-Lookup wird VIDPROMPTLOOKUPRL Versuch, Lookup die Hersteller-ID von der ID nur in einer speziellen Liste, wird VIDPROMPTLOOKUPRC Versuch, den Anbieter von der Lookup-ID ID in allen Listen, die auf die angegebene Kampagne gehören. Der Standardwert ist CID| +UNIFIED_CONTACT- This option will use the beta Vtiger 5.1.0 feature to search by phone number and bring up a search page in Vtiger|UNIFIED_CONTACT-Diese Option wird die Beta-Vtiger 5.1.0 Funktion für die Suche nach der Telefonnummer Nutzung und bringen eine Suchseite in vtiger| +Timer Action|Timer-Aktion| +This feature allows you to trigger actions after a certain amount of time. the D1 and D2 DIAL options will launch a call to the Transfer Conference Number presets and send them to the agent session, this is usually used for simple IVR validation AGI applications or just to play a pre-recorded message. WEBFORM will open the web form address. MESSAGE_ONLY will simply display the message that is in the field below. NONE will disable this feature and is the default|Mit dieser Funktion können Sie die Aktionen nach einer bestimmten Zeit auslösen. D1 und D2 DIAL Optionen werden einen Aufruf der Transfer Conference Anzahl Presets starten und senden sie an die Agenten-Sitzung wird dies in der Regel für einfache IVR Validierung AGI-Anwendungen oder nur eine vorher aufgenommene Nachricht zu spielen verwendet. WebForm öffnet sich das Web-Formular-Adresse. MESSAGE_ONLY wird einfach Display die Meldung, dass unten in das Feld ist. Niemand wird diese Funktion zu deaktivieren und ist der Standard -| +Timer Action Message|Timer Action Message| +This is the message that appears on the agent screen at the time the Timer Action is triggered|Dies ist die Botschaft, die auf dem Bildschirm erscheint Agenten zum Zeitpunkt der Timer-Aktion ausgelöst wird| +Timer Action Seconds|Timer-Aktion Sekunden| +This is the amount of time after the call is connected to the customer that the Timer Action is triggered. Default is -1 which is also inactive|Dies ist die Zeit nach dem Anruf des Kunden, dass die Timer-Aktion wird ausgelöst, verbunden. Der Standardwert ist -1, die auch inaktiv| +This setting will override the Campaign settings|Diese Einstellung überschreibt die Kampagne Einstellungen| +Start Call URL|Start Call URL| +This web URL address is not seen by the agent, but it is called every time a call is sent to an agent if it is populated. Uses the same variables as the web form fields and scripts. This URL can NOT be a relative path. The Start URL does not work for Manual dial calls. Default is blank|Diese Web-URL-Adresse wird nicht von den Agenten zu sehen, aber es ist, wann immer ein Anruf an einen Agenten gesendet werden, wenn es gefüllt wird. Verwendet die gleichen Variablen wie die Web-Formularfelder und Skripte. Diese URL kann nicht ein relativer Pfad. Die Start-URL funktioniert nicht für die manuelle Einwahl fordert. Der Standardwert ist leer| +Dispo Call URL|Dispo Call URL| +This web URL address is not seen by the agent, but it is called every time a call is dispositioned by an agent if it is populated. Uses the same variables as the web form fields and scripts. dispo and talk_time are the variables you can use to retrieve the agent-defined disposition for the call and the actual talk time in seconds of the call. This URL can NOT be a relative path. Default is blank|Diese Web-URL-Adresse wird nicht von den Agenten zu sehen, aber es ist, wann immer ein Anruf von einem Agenten dispositioned, wenn sie gefüllt wird. Verwendet die gleichen Variablen wie die Web-Formularfelder und Skripte. dispo und talk_time sind die Variablen, die Sie verwenden können, um den Agenten abrufen definierten Disposition für den Anruf und die tatsächliche Sprechzeit in Sekunden des Anrufs. Diese URL kann nicht ein relativer Pfad. Der Standardwert ist leer| +Xfer-Conf Number Override|Xfer-Conf-Nr Override| +These five fields allow for you to override the Transfer Conference number presets when the lead is from this list. Default is blank|Diese fünf Felder ermöglichen Sie den Transfer Conference Anzahl Presets zu überschreiben, wenn das Blei aus dieser Liste. Der Standardwert ist leer| +These four fields allow for you to have two sets of Transfer Conference and DTMF presets. When the call or campaign is loaded, the vicidial.php script will show two buttons on the transfer-conference frame and auto-populate the number-to-dial and the send-dtmf fields when pressed. If you want to allow Consultative Transfers, a fronter to a closer, have the agent use the CONSULTATIVE checkbox, which does not work for third party non-ViciDial consultative calls. For those just have the agent click the Dial With Customer button. Then the agent can just LEAVE-3WAY-CALL and move on to their next call. If you want to allow Blind transfers of customers to a VICIDIAL AGI script for logging or an IVR, then place AXFER in the number-to-dial field. You can also specify an custom extension after the AXFER, for instance if you want to do a call to a special IVR you have set to extension 83900 you would put AXFER83900 in the number-to-dial field|Diese vier Felder können Sie zwei Arten von Transfer zum Konferenz-und DTMF-Presets. Wenn der Anruf oder die Kampagne geladen wird, wird das Skript vicidial.php zwei Tasten auf der Transfer-Konferenz Rahmen und auto show-bevölkern die Zahl-to-Dial und die Sende-DTMF-Felder, wenn gedrückt. Wenn Sie zulassen möchten Beratenden Transfers, ein Fronter, eine engere, haben die Agenten verwenden Sie die Checkbox BERATENDE, die nicht für Dritte nicht funktioniert-ViciDial beratende Anrufe. Für die nur noch der Agent auf die DFÜ mit Kunden-Taste. Dann kann der Agent nur LEAVE-3way-CALL und weiter zu ihrem nächsten Anruf. Wenn Sie möchten, Blind Transfer von Kunden zu einem VICIDIAL AGI-Skript für die Anmeldung oder einer IVR, dann setzen Sie AXFER der Zahl-to-Dial-Bereich zu ermöglichen. Sie können auch eine benutzerdefinierte Erweiterung nach dem AXFER, zum Beispiel, wenn Sie einen Anruf an einen besonderen IVR Sie auf eine Verlängerung 83900 gesetzt würden Sie AXFER83900 der Zahl in Verkehr gebracht werden-to-Dial-Feld| diff --git a/agc_2-X/trunk/translations/el_language.txt b/agc_2-X/trunk/translations/el_language.txt index fd56132f..65bd14ab 100644 --- a/agc_2-X/trunk/translations/el_language.txt +++ b/agc_2-X/trunk/translations/el_language.txt @@ -21,6 +21,7 @@ agc|call_log_display.php|0 agc|voicemail_check.php|0 agc|dbconnect.php|1 agc|timeclock.php|0 +agc|vdc_script_display.php|1 ***TRANSLATIONS*** ### special translations that should stay at the top of the file ### "JAN"|"ΙΑΝ"| @@ -467,3 +468,18 @@ SELECT A GROUP ALIAS|ΕΠΙΛΕΞΤΕ ΟΜΑΔΑ ALIAS| Group Alias Selection|Γνωστός Ομάδα Επιλογής| Click Here to Choose a Group Alias|Κάντε κλικ εδώ για να Επιλέξτε μια ομάδα Γνωστός| Group Alias|Ομάδα Γνωστός| +### START translations for 2.2.0 release ### +You are not allowed to dial into other agent sessions|Δεν επιτρέπεται να καλέσετε σε άλλες συνεδρίες πράκτορα| +QUICK TRANSFER|Γρήγορη μεταφορά| +Other Agents Status|Άλλα Κατάσταση Πράκτορες| +Available Agents Transfer|Διαθέσιμο Agents Μεταφορά| +Show Calls In Queue|Παρουσίαση καλεί Στην ουρά| +Calls In Queue|Κλήσεις σε αναμονή| +Hide Calls In Queue|Απόκρυψη καλεί Στην ουρά| +Calls in Queue View Disabled for this campaign|Καλεί σε ουρά Δείτε τα άτομα με ειδικές ανάγκες για αυτή την καμπάνια| +YOU MUST BE PAUSED TO GRAB CALLS IN QUEUE|ΠΡΕΠΕΙ να διακοπεί για να αρπάξει ΚΛΗΣΕΙΣ σε αναμονή| +Manager |Διευθυντής| +has selected your in-group choices|έχει επιλέξει σε σας τις επιλογές της ομάδας| +CONSULTATIVE|ΣΥΜΒΟΥΛΕΥΤΙΚΗ| +Close Message|Κλείσιμο Μήνυμα| +TIMER NOTIFICATION|TIMER ΚΟΙΝΟΠΟΙΗΣΗ| diff --git a/agc_2-X/trunk/translations/el_language_admin.txt b/agc_2-X/trunk/translations/el_language_admin.txt index f18ed717..4f7c34c8 100644 --- a/agc_2-X/trunk/translations/el_language_admin.txt +++ b/agc_2-X/trunk/translations/el_language_admin.txt @@ -64,6 +64,13 @@ vicidial|welcome_demo.php|1 vicidial|welcome_languages.php|1 vicidial|vicidial_admin_web_logo.gif|1 vicidial|vicidial_admin_web_logo_small.gif|1 +vicidial|user_territories.php|1 +vicidial|audio_store.php|1 +vicidial|AST_agent_time_detail.php|1 +vicidial|AST_agent_timeclock_detail.php|1 +vicidial|AST_OUTBOUNDsummary_interval.php|1 +vicidial|call_report_export.php|1 +vicidial|AST_CLOSERsummary_hourly.php|1 ***TRANSLATIONS***|||| ### special translations that should stay at the top of the file ### BORDER|Border| @@ -2105,3 +2112,377 @@ Human Answer|Ανθρώπινα Απάντηση| STATUS CATEGORIES|Κατάσταση ΚΑΤΗΓΟΡΙΕΣ| per campaign|ανά εκστρατεία| all campaigns|όλες τις καμπάνιες| +### START translations for 2.2.0 release ### +Delete From DNC Lists|Διαγραφή DNC Από Λίστες| +This setting if set to 1 will allow a manager to remove phone numbers from the DNC lists in the VICIDIAL system|Αυτή η ρύθμιση, εάν οριστεί σε 1 θα επιτρέψει έναν διευθυντή για την άρση των αριθμούς τηλεφώνου από τους καταλόγους DNC στο VICIDIAL σύστημα| +DNC NOT DELETED|DNC δεν διαγράφεται| +This phone number is not in the Do Not Call List|Αυτός ο αριθμός τηλεφώνου δεν είναι προς το Do πρόσκληση δεν Κατάλογος| +DNC DELETED|DNC ΔΙΑΓΡΑΦΟΝΤΑΙ| +ADD OR DELETE NUMBERS FROM THE DNC LIST|Προσθήκη ή Διαγραφή αριθμών από τον κατάλογο DNC| +Add or Delete|Προσθήκη ή Διαγραφή| +Add-Delete Number From DNC|Προσθήκη-Διαγραφή Αριθμός Από DNC| +Vtiger Search Dead Accounts|Vtiger Αναζήτηση Dead Λογαριασμών| +If Vtiger integration is enabled in the system settings then this setting will define whether deleted accounts will be searched when the agent clicks WEB FORM to search in the Vtiger system. DISABLED- deleted leads will not be searched, ASK- deleted leads will be searched and the vtiger search web page will ask the agent if they want to make the Vtiger account active, RESURRECT- will automatically make the deleted account active again and will take the agent to the account screen without delay upon clicking on WEB FORM. Default is DISABLED|Αν vtiger ολοκλήρωση είναι ενεργοποιημένη στις ρυθμίσεις του συστήματος τότε αυτή η ρύθμιση θα καθορίσει κατά πόσο διαγραμμένων λογαριασμών θα γίνει αναζήτηση όταν το πρακτορείο κλικ WEB FORM στην αναζήτηση στο σύστημα vtiger. ΑΤΟΜΑ ΜΕ ΕΙΔΙΚΕΣ ΑΝΑΓΚΕΣ-διαγράφεται οδηγεί δεν θα γίνει αναζήτηση, ASK-διαγράφεται οδηγεί θα γίνει η αναζήτηση και η αναζήτηση vtiger ιστοσελίδα θα ζητήσει από τον πράκτορα, αν θέλουν να κάνουν το λογαριασμό vtiger ενεργό, αναστήσει-θα κάνει αυτόματα τη διαγραφή λογαριασμό ξανά ενεργός και θα λάβει τα παράγοντα στην οθόνη λογαριασμό δεν καθυστέρηση, κατόπιν κάνοντας κλικ στο Web Form. Προεπιλογή είναι ΑΤΟΜΑ ΜΕ ΕΙΔΙΚΕΣ ΑΝΑΓΚΕΣ| +The DISPO option will create a call record for the Vtiger account without the agent needing to go to the vtiger search page through the WEB FORM|Η επιλογή DISPO θα δημιουργήσει ένα αρχείο πρόσκληση για λογαριασμό vtiger ο αντιπρόσωπος δεν χρειάζεται να πάτε στη σελίδα αναζήτησης vtiger μέσω του Web Form| +The NEW_WINDOW option will open a new window upon login to the VICIDIAL agent screen|Η επιλογή NEW_WINDOW θα ανοίξει ένα νέο παράθυρο κατά την σύνδεση με την VICIDIAL οθόνη πράκτορας| +Vtiger Status Call|Vtiger Κατάσταση Call| +If Vtiger integration is enabled in the system settings then this setting will define whether the status of the Vtiger Account will be updated with the status of the VICIDIAL call after it has been dispositioned. Default is N|Αν vtiger ολοκλήρωση είναι ενεργοποιημένη στις ρυθμίσεις του συστήματος τότε αυτή η ρύθμιση θα καθορίσει κατά πόσον το καθεστώς της vtiger λογαριασμού θα ενημερώνεται με την κατάσταση της κλήσης μετά από VICIDIAL έχει dispositioned. Προεπιλογή είναι N| +There are also 5 additional settings that will define the kind of status: sale, dnc, customer contact, not interested, unworkable|Υπάρχουν επίσης 5 επιπλέον ρυθμίσεις που θα καθορίσει το είδος της κατάστασης: πώληση, DNC, επικοινωνήστε με τον πελάτη, δεν ενδιαφέρονται, ανεφάρμοστη| +If the customer is on hold and hears this estimated hold time message, the minimum time that will be played is 15 seconds|Εάν ο πελάτης είναι σε αναμονή και ακούει αυτό το μήνυμα εκτιμώμενο χρόνο κατέχουν, ο ελάχιστος χρόνος που θα παίξει είναι 15 δευτερόλεπτα| +Email, User Code and Territory|E-mail, το χρήστη και Κωδικός Επικράτεια| +These are optional fields|Αυτά είναι προαιρετικά πεδία| +All options except for the Not Interested, Third and Fourth digit options will move on to the Survey Method call path|Όλες οι επιλογές εκτός από το δεν ενδιαφέρεται, τρίτο και τέταρτο ψηφίο επιλογές θα προχωρήσουμε στο δρόμο Survey Μέθοδος κλήση| +Survey Third Digit|Έρευνα τρίτο ψηφίο| +This allows for a third call path if the Third digit as defined in this field is pressed by the customer|Αυτό επιτρέπει για μια τρίτη διαδρομή κλήση αν το τρίτο ψηφίο, όπως ορίζεται στον εν λόγω τομέα πιέζεται από τον πελάτη| +Survey Fourth Digit|Έρευνα τέταρτο ψηφίο| +This allows for a fourth call path if the Fourth digit as defined in this field is pressed by the customer|Αυτό επιτρέπει για μια τέταρτη διαδρομή κλήση αν το τέταρτο ψηφίο, όπως ορίζεται στον εν λόγω τομέα πιέζεται από τον πελάτη| +Survey Third Audio File|Έρευνα Τρίτη Audio File| +Survey Fourth Audio File|Έρευνα Τέταρτη Audio File| +This is the third audio file to be played upon the selection by the customer of the Third Digit option|Αυτό είναι το τρίτο αρχείο ήχου που πρέπει να διαδραματίζουν κατά την επιλογή από τον πελάτη της δυνατότητας τρίτο ψηφίο| +Survey Third Status|Έρευνα Τρίτη Κατάσταση| +Survey Fourth Status|Έρευνα Τέταρτη Κατάσταση| +This is the third status used for the call upon the selection by the customer of the Third Digit option|Αυτή είναι η τρίτη κατάσταση που χρησιμοποιούνται για την κλήση από την επιλογή από τον πελάτη της δυνατότητας τρίτο ψηφίο| +Survey Third Extension|Έρευνα Τρίτη Extension| +Survey Fourth Extension|Έρευνα Τέταρτη Extension| +This is the third extension used for the call upon the selection by the customer of the Third Digit option. Default is 8300 which immediately hangs up the call after the Audio File message is played|Αυτή είναι η τρίτη επέκταση που χρησιμοποιείται για την κλήση από την επιλογή από τον πελάτη του την επιλογή τρίτο ψηφίο. Προεπιλογή είναι 8300 που κρέμεται αμέσως στην κλήση μετά το αρχείο ήχου μήνυμα παίζεται| +RANDOM: Randomly grabs lead within the statuses and lists defined|RANDOM: Τυχαία αρπάζει οδηγήσει στο καταστάσεις και κατάλογοι που ορίζονται| +UP LAST CALL TIME: Sorts by the newest local call time for the leads|LAST CALL UP TIME: Ταξινομεί από τα νεότερα τοπική ώρα πρόσκληση για την οδηγεί| +DOWN LAST CALL TIME: Sorts by the oldest local call time for the leads|ΚΑΤΩ LAST CALL TIME: Ταξινομεί από τις παλαιότερες τοπική ώρα πρόσκληση για την οδηγεί| +WARNING, we only recommend List Mix for advanced users, Please read the ViciDial Manager Manual|ΠΡΟΕΙΔΟΠΟΙΗΣΗ, προτείνουμε μόνο Κατάλογος Mix για προχωρημένους χρήστες, Παρακαλώ διαβάστε το ViciDial Manager εγχειριδίου| +Add Call Menu|Προσθήκη Call Μενού| +Copy Call Menu|Αντιγραφή Call Μενού| +New Call Menu|Νέα Πρόσκληση Μενού| +Modify Call Menu|Τροποποίηση Call Μενού| +Delete Call Menu|Διαγραφή Call Μενού| +Call Menus|Καλέστε Menus| +Menu ID|Μενού ID| +This is the ID for this step of the call menu. This will also show up as the context that is used in the dialplan for this call menu|Αυτό είναι το αναγνωριστικό για αυτό το βήμα του μενού κλήση. Αυτό επίσης θα εμφανίζεται ως το πλαίσιο που χρησιμοποιείται στην dialplan για την παρούσα πρόσκληση μενού| +Menu Name|Όνομα μενού| +This field is the descriptive name for the call menu|Το πεδίο αυτό είναι το περιγραφικό όνομα για το μενού κλήση| +Menu Prompt|Μενού Προτροπή| +This field contains the file name of the audio prompt to play at the beginning of this menu|Αυτό το πεδίο περιέχει το όνομα αρχείου του ήχου εντολών για να παίξει στην αρχή αυτού του μενού| +Menu Timeout|Μενού Timeout| +This field is where you set the timeout in seconds that the menu will wait for the caller to enter in a DTMF choice|Το πεδίο αυτό είναι όπου μπορείτε να ρυθμίσετε το χρονικό όριο σε δευτερόλεπτα ότι το μενού θα περιμένει για τον καλούντα να εισέλθει σε μια επιλογή DTMF| +Menu Timeout Prompt|Μενού Timeout Προτροπή| +This field contains the file name of the audio prompt to play when the timeout has been reached. Default is NONE to play no audio at timeout|Αυτό το πεδίο περιέχει το όνομα αρχείου του ήχου προτροπή να παίξει όταν το χρονικό όριο έχει επιτευχθεί. Προεπιλογή είναι ΚΑΝΕΝΑ να παίξει δεν ήχου σε timeout| +Menu Invalid Prompt|Μενού Άκυρα Προτροπή| +This field contains the file name of the audio prompt to play when the caller has selected an invalid option. Default is NONE to play no audio at invalid|Αυτό το πεδίο περιέχει το όνομα αρχείου του ήχου προτροπή να παίξει όταν ο καλών έχει επιλέξει μια άκυρη επιλογή. Προεπιλογή είναι ΚΑΝΕΝΑ να παίξει δεν ήχου σε άκυρο| +Menu Repeat|Επαναλάβετε μενού| +This field is where you define the number of times that the menu will play after the first time if no valid choice is made by the caller. Default is 1 to repeat the menu once|Αυτό το πεδίο όπου θα καθορίζουν τον αριθμό των φορών που το μενού θα παίξει μετά από την πρώτη στιγμή, αν δεν είναι έγκυρη επιλογή που έγινε από τον καλούντα. Προεπιλογή είναι 1 για να επαναλάβετε το μενού φορά| +Menu Time Check|Μενού Ώρα Check| +This field is where you can select whether to restrict the Call Menu access to the specific hours set up in the selected Call Time. If the Call Time is blank, this setting will be ignored. Default is 0 for disabled|Το πεδίο αυτό είναι όπου μπορείτε να επιλέξετε αν θα περιορίσει την πρόσκληση Μενού πρόσβαση στις συγκεκριμένες ώρες που έχει συσταθεί στο επιλεγμένο χρόνο εφημερίας. Εάν το χρόνο εφημερίας είναι κενή, αυτή η ρύθμιση θα πρέπει να αγνοηθεί. Προεπιλογή είναι 0 για άτομα με ειδικές ανάγκες| +Call Time ID|Καλέστε Ώρα ID| +This is the Call Time ID that will be used to restrict calling times if the Menu Time Check option is enabled|Αυτή είναι η πρόσκληση Ώρα αναγνωριστικό που θα χρησιμοποιηθούν για να περιορίσεις την καλώντας φορές αν το μενού Ώρα Check επιλογή είναι ενεργοποιημένη| +Track Calls in Real-Time Report|Track καλεί σε πραγματικό χρόνο έκθεση| +This field is where you can select whether you want the call to be tracked in the Real-time screen as an incoming IVR type call. Default is 1 for active|Το πεδίο αυτό είναι όπου μπορείτε να επιλέξετε αν θέλετε την πρόσκληση να παρακολουθούνται σε πραγματικό χρόνο οθόνη ως μια εισερχόμενη κλήση τύπου IVR. Προεπιλογή είναι 1 για την ενεργό| +Option Value|Option Value| +This field is where you define the menu option, possible choices are|Αυτό το πεδίο όπου θα καθορίσει την επιλογή μενού, είναι δυνατές επιλογές| +Option Route|Επιλογή διαδρομής| +This menu contains the options for where to send the call if this option is selected|Αυτό το μενού περιέχει επιλογές για το πού να στείλει την κλήση, εφόσον επιλέγεται αυτή η δυνατότητα| +The special option TIMECHECK can be used only if you have Menu Time Check enabled and there is a Call Time defined for the Menu|Η ειδική TIMECHECK επιλογή μπορεί να χρησιμοποιηθεί μόνο αν έχετε Μενού Ώρα Check ενεργοποιημένη και υπάρχει μια πρόσκληση που έχει ορισθεί για το μενού| +Option Route Value|Επιλογή Route Αξία| +This field is where you enter the value that defines where in the selected Option Route that the call is to be directed to|Αυτό το πεδίο όπου θα εισάγετε την τιμή που καθορίζει εάν στην επιλεγμένη επιλογή Route ότι η πρόσκληση είναι να κατευθυνθεί προς| +Option Route Value Context|Επιλογή Route Αξία Πλαίσιο| +This field is optional and only used for EXTENSION Option Routes|Το πεδίο αυτό είναι προαιρετικό και χρησιμοποιείται μόνο για Διαδρομές δυνατότητα επέκτασης του πεδίου| +ADD A NEW CALL MENU|ADD μια νέα κλήση MENU| +COPY CALL MENU|COPY CALL MENU| +This menu contains the options for where to send the call if this option is selected: CALLMENU,INGROUP,DID,HANGUP,EXTENSION,PHONE. For CALLMENU, the Route Value should be the Menu ID of the Call Menu that you want the call sent to. For INGROUP, the In-Group that you want the call to be sent to needs to be selected as well as the other 5 options that need to be set to properly route a call to an Inbound Group. For DID, the Route Value needs to be the DID pattern that you want to send the call to. For HANGUP, the Route Value can be the name of an audio file to play before hanging up the call. For EXTENSION, the Route Value needs to be the dialplan extension you want to send the call to, and the Route Value Context is the context that extension is located in, if left blank the context will default to default. For PHONE, the Route Value needs to be the phone login value for the phones entry that you want to send the call to. For VOICEMAIL, the Route Value needs to be the voicemail box number, the unavailable mesage will be played. For AGI, the Route Value needs to be the agi script and any values taht need to be passed to it.|Αυτό το μενού περιέχει επιλογές για το πού να στείλει την κλήση, εφόσον επιλέγεται αυτή η δυνατότητα: CALLMENU, ingroup, DID, hangup, ΕΠΕΚΤΑΣΗ, ΤΗΛΕΦΩΝΟ. Για CALLMENU, η Route Αξία θα πρέπει να είναι το μενού αναγνωριστικό της πρόσκλησης μενού που θέλετε να αποσταλεί κλήση. Για ingroup, την ομάδα που θέλετε να καλέσετε να αποσταλούν με τις ανάγκες που πρέπει να επιλεγεί, καθώς και τις άλλες 5 επιλογές που πρέπει να τεθούν σε σωστή πορεία μιας κλήσης προς έναν Inbound ομάδα. Για DID, η Route Αξία πρέπει να είναι η DID πρότυπο που θέλετε να στείλετε την πρόσκληση με. Για hangup, η Route αξία μπορεί να είναι το όνομα ενός αρχείου ήχου για να παίξει πριν από την ανάρτηση της πρόσκλησης. Για την επέκταση, την αξία διαδρομής, πρέπει να το dialplan επέκταση που θέλετε να στείλετε την πρόσκληση προς, και η Route Αξία πλαίσιο είναι το πλαίσιο ότι η επέκταση βρίσκεται σε, αν μείνει κενό το πλαίσιο θα προεπιλογή για προεπιλογή. Για PHONE, η Route Αξία πρέπει να είναι η τιμή σύνδεσης του τηλεφώνου για την έναρξη τηλέφωνα που θέλετε να στείλετε την πρόσκληση με. Για Voicemail, η Route Αξία πρέπει να είναι η τηλεφωνητή αριθμό κουτί, το διαθέσιμο mesage θα παίξει. Για AGI, η Route Αξία πρέπει να είναι το σενάριο AGI και κάθε αξίες που πρέπει να περάσει σε αυτό.| +Option Description|Επιλογή Περιγραφή| +This field is where you can describe the option, this description will be put into the dialplan as a comment above the option|Το πεδίο αυτό είναι όπου μπορείτε να περιγράψετε την επιλογή, αυτή η περιγραφή θα πρέπει να μπει στο dialplan ως ένα σχόλιο πάνω από την επιλογή| +Source Menu|Πηγή Μενού| +CALL MENU NOT ADDED|ΠΡΟΣΚΛΗΣΗ MENU δεν προστίθενται| +Call Menu ID must be between 2 and 50 characters in length and contain no|Καλέστε Μενού ID πρέπει να είναι μεταξύ 2 και 50 χαρακτήρες και δεν περιέχουν| +CALL MENU ADDED|ΠΡΟΣΚΛΗΣΗ MENU ADDED| +CALL MENU NOT MODIFIED|ΠΡΟΣΚΛΗΣΗ μενού δεν MODIFIED| +CALL MENU MODIFIED|ΠΡΟΣΚΛΗΣΗ MENU MODIFIED| +Click here to see Admin chages to this CALL MENU|Κάντε κλικ εδώ για να δείτε Admin chages με την παρούσα πρόσκληση MENU| +DELETE THIS CALL MENU|DELETE THIS CALL MENU| +MODIFY A CALL MENU RECORD|Τροποποίηση μιας ΠΡΟΣΚΛΗΣΗ MENU RECORD| +Time Check|Ώρα Check| +No Time Check|Δεν Ώρα Check| +Realtime Tracking|Realtime Tracking| +No Realtime Tracking|Δεν Realtime Tracking| +Call Menu Options|Καλέστε Μενού Επιλογές| +Option|Επιλογή| +CALL MENU NOT DELETED|ΠΡΟΣΚΛΗΣΗ MENU δεν διαγράφεται| +CALL MENU DELETION CONFIRMATION|ΠΡΟΣΚΛΗΣΗ MENU ΔΙΑΓΡΑΦΗ ΕΠΙΒΕΒΑΙΩΣΗ| +Click here to delete CALL MENU|Κάντε κλικ εδώ για να διαγράψετε ΠΡΟΣΚΛΗΣΗ MENU| +CALL MENU DELETION COMPLETED|ΠΡΟΣΚΛΗΣΗ MENU ΔΙΑΓΡΑΦΗ ΟΛΟΚΛΗΡΩΜΕΝΑ| +CALL MENU LISTINGS|ΠΡΟΣΚΛΗΣΗ MENU LISTINGS| +CALLMENU will send the call to the defined Call Menu|CALLMENU θα αποστείλει την πρόσκληση προς την πρόσκληση που ορίζεται Μενού| +Call Menu|Καλέστε Μενού| +If CALLMENU is selected as the DID Route, then this is the Call Menu that calls will be sent to|Αν CALLMENU έχει επιλεγεί ως η DID διαδρομής, τότε αυτή είναι η πρόσκληση Μενού κλήσεις που θα σταλεί στο| +Show Call Menus|Δείτε Call Menus| +Add A New Call Menu|Προσθέστε μια νέα κλήση Μενού| +Copy Call Menu|Αντιγραφή Call Μενού| +To delete an Option, just set the Route to REMOVE and the option will be deleted when you click the SUBMIT button|Για να διαγράψετε μια επιλογή, μόνο που η διαδρομή για να αφαιρέσετε και η επιλογή θα διαγραφεί όταν κάνετε κλικ στο κουμπί ΑΠΟΣΤΟΛΗ| +Agent Only Callback Campaign Lock|Agent Μόνο Callback Καμπάνια Lock| +This option defines whether AGENTONLY callbacks are locked to the campaign that the agent originally created them under. Setting this to 1 means that the agent can only dial them from the campaign they were set under, 0 means that the agent can access them no matter what campaign they are logged into. Default is 1|Αυτή η επιλογή καθορίζει αν οι callbacks AGENTONLY κλειδώνεται στην καμπάνια που δημιούργησε ο αντιπρόσωπος τους αρχικά στο πλαίσιο. Η ρύθμιση αυτής προς 1 σημαίνει ότι ο αντιπρόσωπος μπορεί να καλέσετε τους μόνο από την εκστρατεία που είχαν καθοριστεί στο πλαίσιο, 0 σημαίνει ότι ο αντιπρόσωπος μπορεί να έχει πρόσβαση αυτά δεν έχει σημασία ποια καμπάνια είναι συνδεδεμένοι στο. Προεπιλογή είναι 1| +Central Sound Control Active|Κεντρική Sound Control Ενεργό| +This option defines whether the sound synchronization system is active across all servers. Default is 0 for inactive|Αυτή η επιλογή καθορίζει αν το ηχητικό σύστημα συγχρονισμού δραστηριοποιείται σε όλους τους servers. Προεπιλογή είναι 0 για το ανενεργό| +Sounds Web Server|Ήχοι Web Server| +This is the server name or IP address of the web server that will be handling the sound files on this system, this must match the server name or IP of the machine you are trying to access the audio_store.php webpage on or it will not work. Default is 127.0.0.1|Αυτό είναι το όνομα του διακομιστή ή τη διεύθυνση IP του web server που θα χειρίζεται τα αρχεία ήχου με αυτό το σύστημα, αυτό πρέπει να ταιριάζει με το όνομα του διακομιστή ή την IP του μηχανήματος που προσπαθείτε να αποκτήσετε πρόσβαση στο audio_store.php την ιστοσελίδα ή δεν θα λειτουργήσει . Προεπιλογή είναι 127.0.0.1| +Sounds Web Directory|Ήχοι Web Directory| +This auto-generated directory name is created at random by the system as the place that the audio store will be kept. All audio files will reside in this directory|Αυτό που δημιουργείται αυτόματα για όνομα καταλόγου δημιουργείται τυχαία από το σύστημα ως το μέρος που η ακουστική κατάστημα θα διατηρηθεί. Όλα τα μουσικά αρχεία θα διαμένουν σε αυτόν τον κατάλογο| +Audio Store|Audio Store| +Audio File to Upload|Audio αρχείο για μεταφόρτωση| +This utility allows you to upload audio files to the web server so that they can be distributed to all of the ViciDial servers in a multi-server cluster. An important note, only two audio file types will work, .wav files that are PCM 16bit 8k and .gsm files that are 8bit 8k. Please verify that your files are properly formatted before uploading them here|Αυτό το βοηθητικό πρόγραμμα σας επιτρέπει να ανεβάσετε αρχεία ήχου με τον web server έτσι ώστε να μπορούν να διανέμονται σε όλες τις ViciDial διακομιστές σε ένα πολυ-cluster server. Μια σημαντική σημείωση, μόνο δύο τύπους αρχείων ήχου θα λειτουργήσει,. Wav τα αρχεία που είναι PCM 16bit και 8k. Αρχείων GSM που είναι 8bit 8k. Παρακαλώ βεβαιωθείτε ότι τα αρχεία σας μορφοποιηθεί σωστά πριν από την αποστολή τους εδώ| +Sounds Update|Ήχοι Ενημέρωση| +If you want to force a check of the sound files on this server, and the central audio store is enabled as a system setting, then this field will allow the sounds updater to run at the next top of the minute. Any time an audio file is uploaded from the web interface this is automatically set to Y for all servers that have Asterisk active. Default is N|Αν θέλετε να ισχύει ο έλεγχος των αρχείων ήχου σε αυτόν το διακομιστή, και το κεντρικό κατάστημα ήχου είναι ενεργοποιημένη ως μια ρύθμιση συστήματος, τότε το πεδίο αυτό θα επιτρέψει την ήχους updater να τρέχει κατά την επόμενη κορυφή της λεπτό. Κάθε φορά που ένα ηχητικό αρχείο αποστέλλεται από το web interface αυτό έχει ρυθμιστεί αυτόματα στο Υ για όλους τους διακομιστές που έχουν Asterisk ενεργό. Προεπιλογή είναι N| +Active Voicemail Server|Ενεργή Voicemail Server| +In multi-server systems, this is the server that will handle all voicemail boxes. This server is also where the dial-in generated prompts will be uploaded from, the 8168 recordings|Σε πολλά συστήματα server, αυτό είναι ο διακομιστής που θα χειριστεί όλα τα τηλεφωνητή κουτιά. Αυτός ο διακομιστής είναι επίσης όταν η dial-in δημιουργείται ζητά θα φορτωθεί από το 8168 εγγραφές| +Auto Dial Limit|Auto Dial Όριο| +This is the maximum limit of the auto dial level in the campaign screen|Αυτό είναι το ανώτατο όριο του επιπέδου αυτόματη κλήση στην οθόνη εκστρατεία| +User Territories are not active on this system|Χρήστης Εδάφη δεν δραστηριοποιούνται σε αυτό το σύστημα| +User Territories|Χρήστης Εδάφη| +List All Territories:|Όλα τα Εδάφη:| +User Territories Active|Χρήστης Εδάφη Active| +This setting allows you to enable the User Territories setttings from the user modification screen. This feature was added to allow for more integration with a customized Vtiger installation but can have applications in a pure ViciDial system as well. Default is 0 for disabled|Η ρύθμιση αυτή σας επιτρέπει να ενεργοποιήσετε το χρήστη setttings Εδάφη από την οθόνη τροποποίηση χρήστη. Αυτό το χαρακτηριστικό προστέθηκε ώστε να υπάρχει μεγαλύτερη ενοποίηση με μια προσαρμοσμένη εγκατάσταση vtiger αλλά μπορεί να έχει εφαρμογές σε ένα καθαρό ViciDial συστήματος. Προεπιλογή είναι 0 για άτομα με ειδικές ανάγκες| +List Territories|Εδάφη Κατάλογος| +Add Territory|Προσθήκη Επικράτεια| +Add User Territory|Προσθήκη Χρήστη Επικράτεια| +Territory|Επικράτεια| +Territory Description|Περιγραφή επικράτειας| +Territory and Territory Description must be filled in|Έδαφος και Επικράτεια Περιγραφή πρέπει να συμπληρωθεί| +there is already a territory in the system with this name|υπάρχει ήδη στο έδαφος του συστήματος με αυτό το όνομα| +Territory Added|Έδαφος Added| +Modify Territory|Τροποποίηση Επικράτεια| +Territory not found|Έδαφος δεν βρέθηκε| +This territory is not in the system with this name|Αυτό το έδαφος δεν είναι το σύστημα με αυτό το όνομα| +Territory Modified|Έδαφος Τροποποιημένο| +Territory must be filled in|Έδαφος πρέπει να συμπληρωθεί| +Territory Deleted|Έδαφος Διαγράφεται| +Delete This Territory|Διαγραφή Αυτό Επικράτεια| +Vtiger Accounts|Vtiger Λογαριασμοί| +Agents|Πράκτορες| +Territory, User and Level must be filled in|Έδαφος, χρηστών και το επίπεδο πρέπει να συμπληρωθεί| +this territory user is already in the system|αυτός ο χρήστης έδαφος είναι ήδη στο σύστημα| +User Territory Added|Χρήστης Επικράτεια Added| +this territory user is not in the system|Μέλους έδαφος δεν είναι στο σύστημα| +User Territory Modified|Χρήστη Επικράτεια Τροποποιημένο| +Territory and User must be filled in|Έδαφος και χρήστη πρέπει να συμπληρωθεί| +User Territory Deleted|Χρήστη Επικράτεια Διαγράφεται| +Vtiger Change Territory Owner|Vtiger Αλλαγή Επικράτεια Ιδιοκτήτης| +Had to add user territory|Έπρεπε να προσθέσετε έδαφος χρήστη| +Vtiger Territory Owner Changed|Vtiger Επικράτεια Ιδιοκτήτης Changed| +Records Changed|Εγγραφές Changed| +ViciDial Recording Limit|ViciDial Καταγραφή Όριο| +This field is where you set the maximum number of minutes that a call recording initiated by ViciDial can be. Default is 60 minutes|Το πεδίο αυτό είναι όπου μπορείτε να ορίσετε το μέγιστο αριθμό των λεπτών ότι μια καταγραφή τηλεφωνήματος που ViciDial μπορεί να είναι. Προεπιλογή είναι 60 λεπτά| +This is the dial plan context that the agent applications, like ViciDial, primarily use. It is assumed that all numbers dialed by the client apps are using this context so it is a good idea to make sure this is the most wide context possible. verify with extensions.conf file before changing. default is default|Αυτό είναι το πλαίσιο σχέδιο dial ότι οι αιτήσεις πληρωμής, όπως ViciDial, κατά κύριο λόγο χρήσης. Είναι δεδομένο ότι σε όλους τους αριθμούς κλήσης από το apps πελάτη χρησιμοποιούν αυτό το πλαίσιο γι -αυτό είναι καλή ιδέα να βεβαιωθείτε ότι αυτό είναι το πιο ευρύ πλαίσιο δυνατό. επαληθεύει με extensions.conf αρχείο πριν από την αλλαγή. προεπιλογή είναι προεπιλογή| +Phone Context|Τηλέφωνο Πλαίσιο| +This is the dial plan context that this phone will use to dial out. If you are running a call center and you do not want your agents to be able to dial out outside of the ViciDial applicaiton for example, then you would set this field to a dialplan context that does not exist, something like agent-nodial. default is default|Αυτό είναι το πλαίσιο σχέδιο dial ότι αυτό το τηλέφωνο θα χρησιμοποιήσει η κλήση. Εάν εκτελείτε ένα τηλεφωνικό κέντρο και δεν θέλετε να σας παράγοντες είναι σε θέση να καλέσετε από έξω από την ViciDial αίτηση για παράδειγμα, τότε θα δημιουργούσε αυτόν τον τομέα σε ένα πλαίσιο dialplan που δεν υπάρχει, κάτι σαν πράκτορας-nodial. προεπιλογή είναι προεπιλογή| +Use the HIDE option to completely remove the customer phone number from the agent display|Χρησιμοποιήστε την επιλογή Απόκρυψη για να καταργήσετε εντελώς τον αριθμό τηλεφώνου του πελάτη από την οθόνη πράκτορα| +Click here to see a traffic report for this DID|Κάντε κλικ εδώ για να δείτε μια έκθεση για την κίνηση αυτή DID| +Agent Time Detail|Agent Ωρα Λεπτομέρειες| +User Timeclock Detail Report|Χρήστη Timeclock Λεπτομέρειες Έκθεση| +Carrier Logging Active|Carrier Logging Active| +This setting allows you to log all hangup return codes for any outbound list dialing calls that you are placing. Default is N.|Η ρύθμιση αυτή σας επιτρέπει να συνδεθείτε όλες hangup κωδικούς επιστροφής για κάθε εξερχόμενη κλήση λίστα κλήσεων που σας διάθεση. Προεπιλογή είναι Ν.| +Drop Lockout Time|Drop Lockout Ώρα| +This is a number of hours that DROP abandon calls will be prevented from being dialed, to disable set to 0. This setting is very useful in countries like the UK where there are regulations preventing the attempted calling of customers within 72 hours of an Abandon, or DROP. Default is 0|Αυτό είναι ένας αριθμός των ωρών που DROP εγκαταλείψει κλήσεις θα πρέπει να εμποδίζεται από το να εξερχόμενες, για να απενεργοποιήσετε οριστεί σε 0. Αυτή η ρύθμιση είναι πολύ χρήσιμο σε χώρες όπως το Ηνωμένο Βασίλειο όπου υπάρχουν ρυθμίσεις που παρεμποδίζουν την απόπειρα καλώντας τους πελάτες της εντός 72 ωρών από την εγκατάλειψη, ή DROP. Προεπιλογή είναι 0| +Phone Ring Timeout|Τηλέφωνο Ring Timeout| +This is the amount of time, in seconds, that the phone will ring in the dialplan before sending the call to voicemail. Default is 60 seconds|Αυτό είναι το χρονικό διάστημα, σε δευτερόλεπτα, ότι το τηλέφωνο θα χτυπήσει στο dialplan πριν από την αποστολή της πρόσκλησης στον τηλεφωνητή. Προεπιλογή είναι 60 δευτερόλεπτα| +Allow Custom Dialplan Entries|Επιτρέψτε Custom dialplan Καταχωρήσεις| +This option allows you to enter custom dialplan lines into Call Menus. Default is 0 for inactive|Αυτή η επιλογή σας επιτρέπει να εισάγετε έθιμο dialplan γραμμές στο Call μενού. Προεπιλογή είναι 0 για το ανενεργό| +Custom Dilplan Entry|Custom Dilplan Έναρξη| +This field allows you to enter in any dialplan elements that you want for the Call Menu|Αυτό το πεδίο σας επιτρέπει να εισέρχονται σε κάθε dialplan στοιχεία που θέλετε για την πρόσκληση Μενού| +You can enter multiple propmts in this field and the other prompt fields by separating them with a pipe character|Μπορείτε να εισαγάγετε πολλές propmts σε αυτόν τον τομέα και το άλλο από την άμεση τομείς χωρίζοντάς τους με ένα χαρακτήρα σωλήνα| +Setting this field to zero 0 will mean that there will be no wait time after the prompt is played|Ρύθμιση αυτό τον τομέα με μηδέν 0 σημαίνει ότι δεν θα υπάρχει χρόνος αναμονής μετά την προτροπή παίζεται| +Conf File Secret|Conf Φάκελος Secret| +This is the secret, or password, for the phone in the iax or sip auto-generated conf file for this phone. Limit is 20 characters alphanumeric dash and underscore accepted. Default is test|Αυτό είναι το μυστικό, ή τον κωδικό πρόσβασης, για το τηλέφωνο στο IAX ή auto γουλιά-generated conf αρχείο για αυτό το τηλέφωνο. Όριο είναι 20 χαρακτήρες αλφαριθμητικό παύλα και υπογράμμισης δεκτή. Προεπιλογή είναι δοκιμή| +Tracking Group|Tracking Group| +This is the ID that you can use to track calls to this Call Menu when looking at the IVR Report. The list includes CALLMENU as the default as well as all of the In-Groups|Αυτή είναι η ταυτότητα που μπορείτε να χρησιμοποιήσετε για να παρακολουθείτε τις κλήσεις προς την παρούσα πρόσκληση Μενού όταν εξετάζεται η IVR έκθεση. Ο κατάλογος περιλαμβάνει CALLMENU ως προεπιλογή, καθώς και όλων των In-Ομάδες| +Agent Alert Filename|Agent Alert Filename| +The audio file to play to an agent to announce that a call is coming to the agent. To not use this function set this to X. Default is ding|Το αρχείο ήχου για να παίξουν σε έναν πράκτορα να ανακοινώσει ότι η πρόσκληση έρχεται να το πρακτορείο. Για να μη χρησιμοποιήσετε αυτή τη λειτουργία που αυτή να Χ. Default είναι ding| +This field as with the other audio fields in In-Groups, with the exception of the Agent Alert Filename, can have multiple audio files played if you put a pipe-separated list of audio files into the field|Το πεδίο αυτό όπως και με τα άλλα πεδία ήχου στο In-ομάδες, με εξαίρεση το γραφείο Προειδοποίησης Όνομα αρχείου, μπορεί να έχει πολλαπλά αρχεία ήχου που διαδραματίζουν αν βάλετε ένα σωλήνα διαχωρισμένων λίστα των αρχείων ήχου στο πεδίο| +No Agents No Queueing|Δεν Agents Δεν Αναμονής| +If this field is set to Y or NO_PAUSED then no calls will be put into the queue for this in-group if there are no agents logged in and the calls will go to the No Agent No Queue Action. The NO_PAUSED option will also not send the callers into the queue if there are only paused agents in the in-group. Default is N|Αν αυτό το πεδίο έχει οριστεί σε Ναι ή NO_PAUSED τότε δεν θα ζητεί να τεθεί στην ουρά για αυτό στην ομάδα, εφόσον δεν υπάρχουν παράγοντες συνδεδεμένοι και οι κλήσεις θα πάει στο γραφείο Δεν Δεν Queue δράσης. Η NO_PAUSED επιλογή δεν θα στείλει επίσης την καλούντες στην ουρά, εάν υπάρχουν μόνο σε παύση παράγοντες στην ομάδα της. Προεπιλογή είναι N| +No Agent No Queue Action|Δεν Agent Δεν Queue δράσης| +If No Agent No Queue is enabled, then this field defines where the call will go if there are no agents in the In-Group. Default is MESSAGE, this plays the sound files in the Action Value field and then hangs up|Εάν δεν Agent Δεν ουρά είναι ενεργοποιημένη, τότε το πεδίο αυτό καθορίζει, όπου η κλήση θα πάει, αν δεν υπάρχουν παράγοντες στην ομάδα της. Προεπιλογή είναι το μήνυμα, αυτό παίζει τα αρχεία ήχου στο πεδίο δράσης Value και στη συνέχεια διακόπτει| +No Agent No Queue Action Value|Δεν Agent Δεν Queue δράσης Αξία| +This is the value for the Action above. Default is|Αυτή είναι η τιμή για την παραπάνω δράση. Προεπιλογή είναι| +Quick Transfer Button|Γρήγορη Μεταφορά Button| +This option will add a Quick Transfer button to the agent screen below the Transfer-Conf button that will allow one click blind transferring of calls to the selected In-Group or number. IN_GROUP will send calls to the Default Xfer Group for this Campaign, or In-Group if there was an inbound call. The PRESET options will send the calls to the preset selected. Default is N for disabled|Η επιλογή αυτή θα προσθέσει ένα κουμπί Γρήγορη Μεταφορά στην οθόνη πράκτορα κάτω από το κουμπί Μεταφορά-Conf που θα επιτρέψουν ένα κλικ τυφλή μεταφορά των κλήσεων προς την επιλεγμένη ομάδα της ή τον αριθμό. IN_GROUP θα αποστείλει κλήσεις προς την Προεπιλογή xfer ομάδας για αυτή την καμπάνια, ή την ομάδα της, αν υπήρχε μια εισερχόμενη κλήση. Οι επιλογές PRESET θα αποστείλει τις προσκλήσεις για το προκαθορισμένο επιλεγεί. Προεπιλογή είναι Ν για άτομα με ειδικές ανάγκες| +PrePopulate Transfer Preset|Μεταφορά PrePopulate Preset| +This option will fill in the Number to Dial field in the Transfer Conference frame of the agent screen if defined. Default is N for disabled|Η επιλογή αυτή θα αναγράψει τον αριθμό κλήσης με τον τομέα στο πλαίσιο διάσκεψης Μεταφορά στην οθόνη παράγοντα εάν ορίζεται. Προεπιλογή είναι Ν για άτομα με ειδικές ανάγκες| +Enable TTS Integration|Ενεργοποίηση TTS Ολοκλήρωσης| +This setting allows you to enable Text To Speech integration with Cepstral. This is currently only available for outbound Survey type campaigns. Default is 0 for disabled|Η ρύθμιση αυτή σας επιτρέπει να ενεργοποιήσετε Κείμενο Προς ολοκλήρωση Ομιλία με Cepstral. Αυτό είναι προς το παρόν διαθέσιμο μόνο για το εξερχόμενο εκστρατειών τύπου Survey. Προεπιλογή είναι 0 για άτομα με ειδικές ανάγκες| +ADD NEW TTS ENTRY|Προσθήκη νέου TTS ΕΙΣΟΔΟΣ| +ADDING NEW TTS ENTRY|Adding New TTS ΕΙΣΟΔΟΣ| +MODIFY TTS ENTRY|MODIFY TTS ΕΙΣΟΔΟΥ| +DELETE TTS ENTRY|DELETE TTS ΕΙΣΟΔΟΥ| +TTS ENTRY LIST|TTS Συμμετοχές| +TEXT-TO-SPEECH(TTS) LISTINGS|Text-to-speech (TTS) LISTINGS| +Text To Speech|Text To Speech| +Show TTS Entries|Δείτε TTS Καταχωρήσεις| +Add A New TTS Entry|Προσθέστε ένα νέο TTS Έναρξη| +TTS ID|TTS ID| +TTS Name|TTS Όνομα| +TTS Text|TTS Κείμενο| +TTS ENTRY NOT ADDED|TTS ΕΙΣΟΔΟΥ δεν προστίθενται| +there is already a tts entry in the system with this ID|υπάρχει ήδη TTS εισόδου στο σύστημα με αυτό το αναγνωριστικό| +TTS ENTRY ADDED|TTS ΕΙΣΟΔΟΥ ADDED| +MODIFY A TTS RECORD|Τροποποίηση μιας TTS RECORD| +Click here to see Admin chages to this TTS entry|Κάντε κλικ εδώ για να δείτε Admin chages σε αυτή την καταχώρηση TTS| +DELETE THIS TTS ENTRY|DELETE THIS TTS ΕΙΣΟΔΟΥ| +TTS ENTRY NOT MODIFIED|TTS ΕΙΣΟΔΟΥ μη τροποποιημένες| +TTS ENTRY MODIFIED|TTS ΕΙΣΟΔΟΥ MODIFIED| +TTS ENTRY NOT DELETED|TTS ΕΙΣΟΔΟΥ δεν διαγράφεται| +TTS ENTRY DELETION CONFIRMATION|TTS ΕΙΣΟΔΟΥ ΔΙΑΓΡΑΦΗ ΕΠΙΒΕΒΑΙΩΣΗ| +Click here to delete tts entry|Κάντε κλικ εδώ για να διαγράψετε TTS εισόδου| +This is the short name of a TTS entry. This needs to be a unique identifier. Do not use any spaces or punctuation for this field. max 50 characters, minimum of 2 characters|Αυτή είναι η σύντομη ονομασία μιας εισόδου TTS. Αυτό πρέπει να είναι ένα μοναδικό αναγνωριστικό. Μην χρησιμοποιείτε κενά ή σημεία στίξης για αυτό τον τομέα. πολύ 50 χαρακτήρες, τουλάχιστον 2 χαρακτήρες| +This is a more descriptive name of the TTS entry. This is a short summary of the TTS definition. max 100 characters, minimum of 2 characters|Αυτό είναι ένα πιο περιγραφικό όνομα της εισόδου TTS. Αυτή είναι μια σύντομη περίληψη του ορισμού TTS. μεγ. 100 χαρακτήρες, τουλάχιστον 2 χαρακτήρες| +This option allows you to set the TTS entry to active or inactive|Αυτή η επιλογή σας επιτρέπει να ρυθμίσετε την είσοδο TTS με ενεργές ή αδρανείς| +This is the actual Text To Speech data field that is sent to Cepstral for creation of the audio file to be played to the customer. you can use Speech Synthesis Markup Language -SSML- in this field, for example|Αυτό είναι το πραγματικό πεδίο Κείμενο Ομιλία δεδομένα τα οποία αποστέλλονται σε Cepstral για τη δημιουργία του αρχείου ήχου που μπορεί να διαδραματίσει στον πελάτη. μπορείτε να χρησιμοποιήσετε Σύνθεση Ομιλίας Markup Language-SSML-στον τομέα αυτό, για παράδειγμα,| +for a 1 second break. You can also use several variables such as first name, last name and title as ViciDial variables just like you do in a Script: --A--first_name--B--. Here is a list of the available variables: |για δεύτερη 1 διάλειμμα. Μπορείτε επίσης να χρησιμοποιήσετε διάφορες μεταβλητές, όπως όνομα, επώνυμο και τίτλο που ViciDial μεταβλητές όπως κάνετε σε ένα Σενάριο: - Α - first_name - Β -. Εδώ είναι μια λίστα με τις διαθέσιμες μεταβλητές:| +Multiple Campaign Drop Rate Group|Πολλαπλές Καμπάνια Drop Rate Ομάδα| +This feature allows you to set a campaign as a member of a Campaign Drop Rate Group, or a group of campaigns whose Human Answered calls and Drop calls for all campaigns in the group will be combined into a shared drop percentage, or abandon rate. This allows you to to run multiple campaigns at once and more easily control your drop rate. This is particularly useful in the UK where regulations permit this drop rate calculation method with campaign grouping for the same company even if there are several campaigns that company is running during the same day. To enable this for a campaign, just select a group from the list. There are 10 groups defined in the system by default, you can contact your system administrator to add more. Default is DISABLED|Αυτό το χαρακτηριστικό σας επιτρέπει να ορίσετε μια καμπάνια ως μέλος μιας καμπάνιας Drop Τιμή Ομάδα, ή μια ομάδα από τις καμπάνιες του Ανθρώπου Απαντήθηκε οποίων κλήσεις και κλήσεις Πτώση για όλες τις καμπάνιες της ομάδας θα πρέπει να συνδυαστούν σε ένα κοινό ποσοστό πτώσης, ή να εγκαταλείψει ρυθμό. Αυτό σας επιτρέπει να εκτελέσετε με πολλαπλές καμπάνιες ταυτόχρονα και πιο εύκολα τον έλεγχο ποσοστού πτώση σας. Αυτό είναι ιδιαίτερα χρήσιμο στο Ηνωμένο Βασίλειο, όπου κανονισμοί επιτρέπουν μείωση του ποσοστού αυτού με τη μέθοδο υπολογισμού της καμπάνιας ομάδα για την ίδια εταιρεία, ακόμη και αν υπάρχουν διάφορες καμπάνιες της εταιρείας που εκτελεί κατά τη διάρκεια της ίδιας ημέρας. Για να ενεργοποιήσετε αυτή για μια καμπάνια, απλά επιλέξτε μια ομάδα από τη λίστα. Υπάρχουν 10 ομάδες που ορίζονται στο σύστημα από προεπιλογή, μπορείτε να επικοινωνήσετε με το διαχειριστή του συστήματος για να προσθέσετε περισσότερο. Προεπιλογή είναι ΑΤΟΜΑ ΜΕ ΕΙΔΙΚΕΣ ΑΝΑΓΚΕΣ| +IMPORTANT, this is the password only for the agent web interface phone login, to change the sip.conf or iax.conf password, or secret, for this phone device you need to modify the Conf File Secret field further down on this page|ΣΗΜΑΝΤΙΚΟ, αυτό είναι το κωδικό πρόσβασης μόνο για το web interface πράκτορα σύνδεση τηλεφώνου, για να αλλάξετε τον κωδικό πρόσβασης sip.conf ή iax.conf, ή μυστική, για την εν λόγω τηλεφωνική συσκευή θα πρέπει να τροποποιήσετε το αρχείο Conf μυστικό χώρο πιο κάτω σε αυτή τη σελίδα| +Agent Status Viewable Groups|Agent Κατάσταση θέασης Ομάδες| +This is a selectable list of User Groups and user functions to which members of this user group can view the status of as well as transfer calls to inside of the agent screen. The ALL-GROUPS option allows the users in this group to see and transfer calls to any user on the system. The CAMPAIGN-AGENTS option allows users in this group to see and transfer calls to any user in the campaign that they are logged into|Αυτή είναι μια λίστα επιλογής των χρηστών Ομάδες και τις λειτουργίες του χρήστη με το οποίο τα μέλη της ομάδας αυτής ο χρήστης μπορεί να δείτε την κατάσταση καθώς και κλήσεις προς τη μεταφορά στο εσωτερικό της οθόνης πράκτορα. Η ALL-ΟΜΑΔΕΣ επιλογή επιτρέπει στους χρήστες σε αυτή την ομάδα για να δείτε και τη μεταφορά κλήσεων για κάθε χρήστη του συστήματος. Η ΕΚΣΤΡΑΤΕΙΑ-ΠΡΑΚΤΟΡΕΣ επιλογή επιτρέπει στους χρήστες σε αυτή την ομάδα για να δείτε και να μεταβιβάσει τις κλήσεις σε κάθε χρήστη στην εκστρατεία που είναι συνδεδεμένοι στο| +Agent Status View Time|Agent Κατάσταση Προβολή Ώρα| +This option defines whether the agent will see the amount of time that users in their agent sidebar have been in their current status. Default is N for no or disabled|Αυτή η επιλογή καθορίζει αν ο αντιπρόσωπος θα δείτε το ποσό του χρόνου που οι χρήστες στην πλαϊνή μπάρα πράκτορας τους έχουν στην τρέχουσα κατάστασή τους. Προεπιλογή είναι Ν για άτομα με ειδικές ανάγκες ή δεν| +This option allows an agent to disposition a call as CALLBK and choose the date and time at which the lead will be re-activated|Η επιλογή αυτή επιτρέπει σε έναν πράκτορα για τη διάθεσή μια κλήση όπως CALLBK και να επιλέξει την ημερομηνία και την ώρα κατά την οποία το αποτέλεσμα θα πρέπει να ενεργοποιηθεί και πάλι| +Agent View Calls in Queue|Agent κλήσεων στην ουρά| +If set to anything but NONE, agents will be able to see details about the calls that are waiting in queue in their agent screen. If set to a number value, the calls displayed will be limited to the number selected. Default is NONE|Εάν ρυθμιστεί σε οτιδήποτε, αλλά ΚΑΝΕΝΑ, πράκτορες θα είναι σε θέση να δείτε λεπτομέρειες σχετικά με τις κλήσεις που περιμένουν στην ουρά στην οθόνη τον πράκτορά τους. Εάν ρυθμιστεί σε μια αριθμητική τιμή, οι κλήσεις που εμφανίζονται θα περιοριστεί στον αριθμό του εγγράφου. Προεπιλογή είναι ΚΑΝΕΝΑ| +View Calls in Queue Launch|Δείτε καλεί στην ουρά Launch| +This setting if set to AUTO will have the Calls in Queue frame show up upon login by the agent into the agent screen. Default is MANUAL|Αυτή η ρύθμιση, εάν ρυθμιστεί σε AUTO θα έχει την καλεί στο πλαίσιο ουρά εμφανιστεί μετά από σύνδεση με το πρακτορείο στην οθόνη πράκτορα. Προεπιλογή είναι MANUAL| +Agent Grab Calls in Queue|Agent καλεί Πιάσε στην ουρά| +This option if set to Y will allow the agent to select the call that they want to take from the Calls in Queue display by clicking on it while paused. Agents will only be able to grab inbound calls or transferred calls, not outbound calls. Default is N|Αυτή η επιλογή αν ρυθμιστεί σε Ναι, θα επιτρέψει τον αντιπρόσωπο για να επιλέξετε την κλήση που θέλουν να λάβουν από την καλεί σε ουρά οθόνης κάνοντας κλικ σε αυτό, ενώ έχει διακοπεί. Πράκτορες θα είναι σε θέση να αρπάξει εισερχόμενες κλήσεις ή να μεταφέρονται κλήσεις, δεν εξερχόμενες κλήσεις. Προεπιλογή είναι N| +Agent Call Re-Queue Button|Agent Call Re-Queue Button| +This option if set to Y will add a Re-Queue Customer button to the agent screen, allowing the agent to send the call into an AGENTDIRECT queue that is reserved for the agent only. Default is N|Αυτή η επιλογή αν ρυθμιστεί σε Ναι, θα προσθέσετε ένα Re-Queue κουμπί πελατών στην οθόνη του πράκτορα, που επιτρέπει το πρακτορείο για να στείλετε την πρόσκληση σε ένα AGENTDIRECT ουρά που προορίζεται για το μόνο παράγοντα. Προεπιλογή είναι N| +Agent Pause After Each Call|Agent Παύση Μετά από κάθε πρόσκληση| +This option if set to Y will pause the agent after every call automatically. Default is N|Αυτή η επιλογή αν ρυθμιστεί σε Ναι, θα διακόψετε το πρακτορείο μετά από κάθε κλήση αυτόματα. Προεπιλογή είναι N| +Starts with the highest rank and works its way down|Ξεκινά με την υψηλότερη θέση και τα έργα του τρόπο τις| +Starts with the lowest rank and works its way up|Ξεκινά με το χαμηλότερο βαθμό και λειτουργεί το δρόμο του μέχρι| +Starts with owners beginning with Z and works its way down|Ξεκινά με τους ιδιοκτήτες που αρχίζει με Ζ και λειτουργεί επηρεάζοντας| +Starts with owners beginning with A and works its way up|Ξεκινά με τους ιδιοκτήτες που αρχίζει με Α και λειτουργεί το δρόμο του μέχρι| +No Hopper Dialing|Δεν Hopper Κλήση| +If This is enabled, the hopper will not run for this campaign. This option is only available when the dial method is set to MANUAL or INBOUND_MAN. It is recommended that you do not enable this option if you have a very large lead database, over 100,000 leads. With No Hopper Dialing, the following features do not work: lead recycling, auto-alt-dialing, list mix, list ordering with Xth NEW. If you want to use Owner Only Dialing you must have No Hopper Dialing enabled. Default is N for disabled|Αν αυτή είναι ενεργοποιημένη, η χοάνη δεν θα ισχύσει για αυτή την καμπάνια. Αυτή η επιλογή είναι διαθέσιμη μόνο όταν η μέθοδος κλήσης έχει οριστεί σε Manual ή INBOUND_MAN. Συνιστάται να μην επιτρέψει αυτή την επιλογή εάν έχετε μια πολύ μεγάλη βάση δεδομένων μολύβδου, πάνω από 100.000 οδηγεί. Δεν με Hopper κλήσης, τα ακόλουθα χαρακτηριστικά δεν λειτουργούν: οδηγήσουν ανακύκλωση, auto-alt-κλήσης, μείγμα κατάλογο, λίστα παραγγελιών με XTH ΝΕΑ. Αν θέλετε να χρησιμοποιήσετε Ιδιοκτήτης Μόνο κλήσης θα πρέπει να έχετε Δεν Hopper Κλήση ενεργοποιημένη. Προεπιλογή είναι Ν για άτομα με ειδικές ανάγκες| +Owner Only Dialing|Ιδιοκτήτης Μόνο Κλήση| +If This is enabled, the agent will only receive leads that they are within the ownership parameters for. If this is set to USER then the agent must be the user defined in the database as the owner of this lead. If this is set to TERRITORY then the owner of the lead must match the territory listed in the User Modification screen for this agent. If this is set to USER_GROUP then the owner of the lead must match the user group that the agent is a member of. For this feature to work the dial method must be set to MANUAL or INBOUND_MAN and No Hopper Dialing must be enabled. Default is NONE for disabled|Αν αυτή είναι ενεργοποιημένη, ο αντιπρόσωπος θα λάβουν μόνο οδηγεί ότι είναι εντός των παραμέτρων για την ιδιοκτησία. Εάν αυτό έχει οριστεί στην ΧΡΗΣΤΗ τότε ο πράκτορας πρέπει να καθορίζει ο χρήστης στη βάση δεδομένων, όπως ο ιδιοκτήτης αυτού του μολύβδου. Αν τεθεί στο έδαφος τότε ο ιδιοκτήτης του μολύβδου πρέπει να ταιριάζει με το έδαφος που περιλαμβάνεται στην οθόνη του χρήστη Τροποποίηση για αυτό παράγοντα. Εάν αυτό έχει οριστεί στην USER_GROUP τότε ο ιδιοκτήτης του μολύβδου πρέπει να ταιριάζει με την ομάδα χρηστών ότι ο αντιπρόσωπος είναι μέλος της. Για αυτήν τη δυνατότητα να εργαστεί με τη μέθοδο τηλεφωνικής σύνδεσης πρέπει να οριστεί σε Manual ή INBOUND_MAN και αριθ Χόπερ κλήσης πρέπει να είναι ενεργοποιημένα. Προεπιλογή είναι ΚΑΝΕΝΑ για άτομα με ειδικές ανάγκες| +Reset Times|Reset Times| +This field allows you to put times in, separated by a dash-, that this list will be automatically reset by the system. The times must be in 24 hour format with no punctuation, for example 0800-1700 would reset the list at 8AM and 5PM every day. Default is empty|Αυτό το πεδίο σας επιτρέπει να τεθεί σε χρόνους, που χωρίζονται από μία παύλα-, ότι ο κατάλογος αυτός θα πρέπει να επαναφέρεται αυτόματα από το σύστημα. Οι χρόνοι πρέπει να είναι σε 24 ωρη μορφή που δεν στίξης, για παράδειγμα, 0800-1700 θα επαναφέρετε τη λίστα σε 8am και 5 μ.μ. κάθε μέρα. Προεπιλογή είναι άδειο| +Owner: |Ιδιοκτήτης:| +OWNERS WITHIN THIS LIST|ΙΔΙΟΚΤΗΤΕΣ Στον κατάλογο| +RANKS WITHIN THIS LIST|Βαθμοί Στον κατάλογο| +Allow Alerts|Επιτρέψτε Alerts| +This field gives you the ability to allow agent browser alerts to be enabled by the agent for when calls come into their vicidial.php session. Default is 0 for NO|Αυτό το πεδίο σας δίνει τη δυνατότητα να επιτρέψει browser πράκτορα ειδοποιήσεις για να ενεργοποιηθεί από το πρακτορείο για κλήσεις όταν έρχονται σε vicidial.php συνεδρία τους. Προεπιλογή είναι 0 για το NO| +Agent Display Dialable Leads|Agent Εμφάνιση Dialable Leads| +This option if enabled will show the number of dialable leads available in the campaign in the agent screen. This number is updated in the system once a minute and will be refreshed on the agent screen every few seconds|Αυτή η επιλογή, αν ενεργοποιηθεί, θα δείτε τον αριθμό των διαθέσιμων dialable οδηγεί στην εκστρατεία στην οθόνη παράγοντα. Ο αριθμός αυτός είναι ενημερωμένο στο σύστημα μόλις ένα λεπτό και θα ανανεώνονται στην οθόνη αντιπρόσωπος κάθε λίγα δευτερόλεπτα| +VICIDIAL Balance Rank|Υπόλοιπο VICIDIAL Rank| +This field allows you to set the order in which this server is to be used for balance dialing, if balance dialing is enabled. The server with the highest rank will be used first in placing Balance fill calls. Default is 0|Αυτό το πεδίο σας επιτρέπει να ορίσετε τη σειρά με την οποία αυτός ο διακομιστής πρέπει να χρησιμοποιείται για την κλήση ισορροπία, αν κλήση ισορροπία είναι ενεργοποιημένη. Ο server με την υψηλότερη κατάταξη θα πρέπει να χρησιμοποιείται για πρώτη φορά στην διάθεση Υπόλοιπο συμπληρώστε κλήσεις. Προεπιλογή είναι 0| +Inbound Summary Hourly Report|Εισερχόμενο Ωριαία Συνοπτική Έκθεση| +orders by the amount of time agent has been actively waiting for a call|παραγγελίες από το ποσό του χρόνου πράκτορας έχει ενεργά περιμένει μια κλήση| +Agent Script Override|Agent Σενάριο Παράκαμψη| +If this field is set, this will be the script that the agent sees on their screen instead of the campaign script when the lead is from this list. Default is not set|Αν αυτό το πεδίο έχει οριστεί, αυτό θα είναι το σενάριο ότι ο πράκτορας βλέπει στην οθόνη τους αντί του σεναρίου εκστρατεία όταν το αποτέλεσμα είναι από αυτή τη λίστα. Προεπιλογή δεν έχει οριστεί| +Music On Hold|Music On Hold| +ADD NEW MUSIC ON HOLD ENTRY|Add New Music on Hold ΕΙΣΟΔΟΥ| +ADDING NEW MUSIC ON HOLD ENTRY|Adding New Music on Hold ΕΙΣΟΔΟΥ| +MODIFY MUSIC ON HOLD ENTRY|MODIFY Music on Hold ΕΙΣΟΔΟΥ| +DELETE MUSIC ON HOLD ENTRY|DELETE Music on Hold ΕΙΣΟΔΟΥ| +MUSIC ON HOLD ENTRY LIST|Music on Hold Συμμετοχές| +We STRONGLY recommend uploading only 16bit 8k PCM WAV audio files|Συνιστούμε φόρτωμα μόνο 16bit 8k PCM WAV αρχεία ήχου| +Music On Hold ID|Music On Hold ID| +This is the short name of a Music On Hold entry. This needs to be a unique identifier. Do not use any spaces or punctuation for this field. max 100 characters, minimum of 2 characters|Αυτή είναι η σύντομη ονομασία Music On Hold εισόδου. Αυτό πρέπει να είναι ένα μοναδικό αναγνωριστικό. Μην χρησιμοποιείτε κενά ή σημεία στίξης για αυτό τον τομέα. μεγ. 100 χαρακτήρες, τουλάχιστον 2 χαρακτήρες| +Music On Hold Name|Music Hold On Όνομα| +This is a more descriptive name of the Music On Hold entry. This is a short summary of the Music On Hold context and will show as a comment in the musiconhold-vicidial.conf file. max 255 characters, minimum of 2 characters|Αυτό είναι ένα πιο περιγραφικό όνομα του Music Hold On εισόδου. Αυτή είναι μια σύντομη περίληψη του Music On Hold πλαίσιο και θα δείχνει ένα σχόλιο στην MusicOnHold-vicidial.conf αρχείο. μεγ. 255 χαρακτήρες, τουλάχιστον 2 χαρακτήρες| +This option allows you to set the Music On Hold entry to active or inactive. Inactive will remove the entry from the conf files|Αυτή η επιλογή σας επιτρέπει να ρυθμίσετε το Music On Hold είσοδο στην ενεργό ή ανενεργό. Ανενεργό θα αφαιρέσει την είσοδο από το conf αρχεία| +Random Order|Τυχαία σειρά| +This option allows you to define the playback of the audio files in a random order. If set to N then the defined order will be used|Αυτή η επιλογή σας επιτρέπει να ορίσετε την αναπαραγωγή των αρχείων ήχου σε τυχαία σειρά. Αν οριστεί σε Ν τότε ορίζεται η διάταξη θα πρέπει να χρησιμοποιείται| +To add a new audio file to a Music On Hold entry the file must first be in the audio store, then you can select the file and click submit to add it to the file list. Music on hold is updated once per minute if there have been changes made. Any files not listed in a music on hold entry that are present in the music on hold folder will be deleted|Για να προσθέσετε ένα νέο αρχείο ήχου σε ένα Music On Hold καταχώρηση στο αρχείο πρέπει πρώτα να είναι στο κατάστημα ήχου, τότε μπορείτε να επιλέξετε το αρχείο και πατήστε Υποβολή για να το προσθέσετε στη λίστα αρχείο. Μουσική σε αναμονή ενημερώνεται μία φορά ανά λεπτό, εάν έχουν επέλθει αλλαγές. Τα αρχεία που δεν περιλαμβάνονται σε μουσική για την είσοδο κρίνει ότι η παρουσία τους στη μουσική για το φάκελο κατέχουν θα διαγραφούν| +MUSIC ON HOLD ENTRY NOT ADDED|Music on Hold ΕΙΣΟΔΟΥ δεν προστίθενται| +there is already a moh entry in the system with this ID|υπάρχει ήδη moh εισόδου στο σύστημα με αυτό το αναγνωριστικό| +MUSIC ON HOLD ENTRY ADDED|Music on Hold ΕΙΣΟΔΟΥ ADDED| +Click here to see Admin chages to this Music On Hold entry|Κάντε κλικ εδώ για να δείτε Admin chages σε αυτό το Music On Hold εισόδου| +Audio Files|Αρχεία ήχου| +Add An Audio File|Προσθέσετε ένα αρχείο ήχου| +Rank: |Rank:| +MUSIC ON HOLD ENTRY NOT MODIFIED|Music on Hold ΕΙΣΟΔΟΥ μη τροποποιημένες| +MUSIC ON HOLD ENTRY MODIFIED|Music on Hold ΕΙΣΟΔΟΥ MODIFIED| +Add A New MOH Entry|Προσθέστε ένα νέο MOH Έναρξη| +Show MOH Entries|Δείτε ΜΟΗ Καταχωρήσεις| +Active Agent Server|Ενεργή Server Agent| +Setting this option to N will prevent agents from being able to login to this server through the vicidial agent screen. This is very useful when using a phone login load balanced setup. Default is Y|Η ρύθμιση αυτής της δυνατότητας να Ν παραγόντων θα αποτρέψει από το να είναι σε θέση να συνδεθείτε σε αυτόν το διακομιστή μέσω του vicidial οθόνη παράγοντα. Αυτό είναι πολύ χρήσιμο όταν χρησιμοποιείτε ένα φορτίο σύνδεση τηλεφώνου ισορροπημένη ρύθμιση. Προεπιλογή είναι Y| +Rebuild Music On Hold|Rebuild Music On Hold| +If you want to force a rebuilding of the music on hold files or if the music on hold entries or server entries have changed then this should be set to Y. After the music on hold files have been synchronized and reloaded then this will be changed to N. Default is Y|Αν θέλετε να αναγκάσετε μια ανασυγκρότηση των αρχείων μουσικής σε κατάσταση αναμονής ή όταν η μουσική για τις εισόδους που κατέχουν ή καταχωρήσεις διακομιστή έχουν αλλάξει, τότε αυτό θα πρέπει να οριστεί σε Γ. Μετά την μουσική σε αναμονή αρχεία έχουν συγχρονιστεί και φορτώθηκε στη συνέχεια, αυτό θα αλλάξει σε Ν. Default είναι Y| +MUSIC ON HOLD ENTRY NOT DELETED|Music on Hold ΕΙΣΟΔΟΥ δεν διαγράφεται| +MUSIC ON HOLD ENTRY DELETION CONFIRMATION|Music on Hold ΕΙΣΟΔΟΥ ΔΙΑΓΡΑΦΗ ΕΠΙΒΕΒΑΙΩΣΗ| +Click here to delete music on hold entry|Κάντε κλικ εδώ για να διαγράψετε μουσική σε αναμονή εισόδου| +MUSIC ON HOLD DELETION COMPLETED|Music on Hold ΔΙΑΓΡΑΦΗ ΟΛΟΚΛΗΡΩΜΕΝΑ| +Starts with Eastern timezones and works West|Ξεκινά με την Ανατολική χρονικών ζωνών και έργα Δύση| +Starts with Western timezones and works East|Ξεκινά με τα δυτικά χρονικών ζωνών και των έργων Ανατολή| +you must select a user group|πρέπει να επιλέξετε μια ομάδα χρηστών| +Enable Second Webform|Ενεργοποίηση Δεύτερη Webform| +WaitForSilence Options|WaitForSilence Επιλογές| +If Wait For Silence is desired on calls that are detected as Answering Machines then this field has those options. There are two settings separated by a comma, the first option is how long to detect silence in milliseconds and the second option is for how many times to detect that before playing the message. Default is EMPTY for disabled. A standard value for this would be wait for 2 seconds of silence twice|Αν Περιμένετε Για σιωπή είναι επιθυμητή για κλήσεις που έχουν εντοπιστεί ως τηλεφωνητές τότε το πεδίο αυτό έχει αυτές τις επιλογές. Υπάρχουν δύο ρυθμίσεις που χωρίζονται από ένα κόμμα, η πρώτη επιλογή είναι το χρονικό διάστημα για την ανίχνευση σιωπή σε χιλιοστά του δευτερολέπτου και η δεύτερη επιλογή είναι για πόσες φορές για να ανιχνεύσει ότι πριν από την αναπαραγωγή του μηνύματος. Προεπιλογή είναι EMPTY για άτομα με ειδικές ανάγκες. Μια τυπική τιμή για αυτό θα πρέπει να περιμένετε για 2 δευτερόλεπτα της σιωπής δύο φορές| +This field is for entering the prompt to play when the agent gets an answering machine and clicks on the Answering Machine Message button in the transfer conference frame. You must set this to either an audio file in the audio store or a TTS prompt if TTS is enabled on your system|Το πεδίο αυτό είναι για την εισαγωγή των εντολών για να παίζουν όταν το πρακτορείο παίρνει ένα αυτόματο τηλεφωνητή και κάνει κλικ στο κουμπί Απάντηση Μήνυμα ρούχων στο πλαίσιο διάσκεψης μεταφοράς. Πρέπει να ορίσετε αυτό είτε σε αρχείο ήχου στο ακουστικό κατάστημα ή ένα TTS προτροπή εάν TTS είναι ενεργοποιημένη στο σύστημά σας| +EXTENDED ALTERNATE PHONE NUMBERS FOR THIS LEAD|EXTENDED ALTERNATE ΤΗΛΕΦΩΝΑ ΓΙΑ ΤΟ ΠΑΡΟΝ ΜΟΛΥΒΔΟΥ| +ADD NEW VOICEMAIL BOX|Προσθήκη νέου Voicemail BOX| +ADDING NEW VOICEMAIL BOX|Adding New Voicemail BOX| +MODIFY VOICEMAIL BOX|MODIFY Voicemail BOX| +MODIFY A VOICEMAIL BOX|Τροποποίηση μιας Voicemail BOX| +DELETE VOICEMAIL BOX|DELETE Voicemail BOX| +VOICEMAIL BOXES LIST|Voicemail πλαίσια λίστας| +VOICEMAIL BOXES|Voicemail ΚΟΥΤΙΑ| +ADD NEW VOICEMAIL BOX|Προσθήκη νέου Voicemail BOX| +Voicemail ID|Voicemail ID| +This is the all numbers identifier of this mailbox. This must not be a duplicate of an existing voicemail ID or the voicemail ID of a phone on the system, minimum of 2 characters|Αυτό είναι το αναγνωριστικό αριθμό όλων των αυτήν την ταχυδρομική θυρίδα. Αυτό δεν πρέπει να είναι ένα αντίγραφο μιας υπάρχουσας τηλεφωνητή ταυτότητας ή το φωνητικό ταχυδρομείο αναγνωριστικό του τηλεφώνου για το σύστημα, τουλάχιστον 2 χαρακτήρες| +This is name associated with this voicemail box. max 100 characters, minimum of 2 characters|Αυτό είναι το όνομα που συνδέονται με αυτό το κουτί τηλεφωνητή. μεγ. 100 χαρακτήρες, τουλάχιστον 2 χαρακτήρες| +This is the password that is used to gain access to the voicemail box when dialing in to check messages max 10 characters, minimum of 2 characters|Αυτός είναι ο κωδικός που χρησιμοποιείται για να αποκτήσουν πρόσβαση στο τηλεφωνητή κουτί όταν κλήση, για να ελέγξετε μηνύματα έως 10 χαρακτήρες, τουλάχιστον 2 χαρακτήρες| +This option allows you to set the voicemail box to active or inactive. If the box is inactive you cannot leave messages on it and you cannot check messages in it|Αυτή η επιλογή σας επιτρέπει να ρυθμίσετε το τηλεφωνητή κουτί στην ενεργό ή ανενεργό. Εάν το πλαίσιο είναι ανενεργό δεν μπορείτε να αφήσετε μηνύματα για αυτό και δεν μπορείτε να ελέγξετε μηνύματα σε αυτό| +This optional setting allows you to have the voicemail messages sent to an email account, if your system is set up to send out email. If this field is empty then no emails will be sent out|Αυτή η προαιρετική ρύθμιση επιτρέπει να έχετε το τηλεφωνητή μηνύματα που αποστέλλονται σε ένα λογαριασμό ηλεκτρονικού ταχυδρομείου, αν το σύστημά σας έχει ρυθμιστεί ώστε να στείλει email. Αν αυτό το πεδίο είναι κενό τότε δεν θα είναι τα μηνύματα που αποστέλλονται| +VOICEMAIL BOX NOT ADDED|Voicemail BOX δεν προστίθενται| +there is already a voicemail box in the system with this ID|υπάρχει ήδη ένα φωνητικό κουτί στο σύστημα με αυτό το αναγνωριστικό| +there is already a phone in the system with this voicemail ID|υπάρχει ήδη ένα τηλέφωνο στο σύστημα με αυτό το μήνυμα ID| +VOICEMAIL BOX ADDED|Voicemail BOX ADDED| +VOICEMAIL BOX NOT MODIFIED|Voicemail BOX μη τροποποιημένες| +VOICEMAIL BOX MODIFIED|Voicemail BOX MODIFIED| +VOICEMAIL BOX NOT DELETED|Voicemail BOX δεν διαγράφεται| +VOICEMAIL BOX DELETION COMPLETED|Voicemail BOX ΔΙΑΓΡΑΦΗ ΟΛΟΚΛΗΡΩΜΕΝΑ| +VOICEMAIL BOX DELETION CONFIRMATION|Voicemail BOX ΔΙΑΓΡΑΦΗ ΕΠΙΒΕΒΑΙΩΣΗ| +Click here to delete voicemail box|Κάντε κλικ εδώ για να διαγράψετε τηλεφωνητή κουτί| +DELETE THIS VOICEMAIL BOX|DELETE αυτό το μήνυμα BOX| +Click here to see Admin chages to this voicemail box|Κάντε κλικ εδώ για να δείτε Admin chages σε αυτή τη θέση τηλεφωνητή| +The following fields must have data|Τα παρακάτω πεδία πρέπει να διαθέτουν στοιχεία| +Campaign CID Override|Καμπάνια CID Παράκαμψη| +If this field is set, this will override the campaign CallerID that is set for calls that are placed to leads in this list. Default is not set|Αν αυτό το πεδίο έχει οριστεί, αυτό θα υπερισχύσει η εκστρατεία CallerID που έχει οριστεί για τις κλήσεις που είναι σε θέση να οδηγεί σε αυτόν τον κατάλογο. Προεπιλογή δεν έχει οριστεί| +Answering Machine Message Override|Τηλεφωνητής Μήνυμα Παράκαμψη| +If this field is set, this will override the Answering Machine Message set in the campaign for customers in this list. Default is not set|Αν αυτό το πεδίο έχει οριστεί, αυτό θα υπερισχύσει η απάντηση Μήνυμα Machine που στην εκστρατεία για τους πελάτες σε αυτόν τον κατάλογο. Προεπιλογή δεν έχει οριστεί| +Drop Inbound Group Override|Drop Inbound Ομάδα Παράκαμψη| +If this field is set, this in-group will be used for outbound calls within this list that drop from the outbound campaign instead of the drop in-group set in the campaign detail screen. Default is not set|Αν αυτό το πεδίο έχει οριστεί, αυτή η ομάδα της θα χρησιμοποιηθεί για εξερχόμενες κλήσεις μέσα στη λίστα που πτώση από το εξερχόμενο εκστρατεία αντί για την πτώση της ομάδας που στην οθόνη λεπτομερώς εκστρατεία. Προεπιλογή δεν έχει οριστεί| +Agent Select Territories|Agent Επιλέξτε Εδάφη| +If this option is enabled and the agent belongs to at least one territory, the agent will have the option of selecting territories to dial leads from. The agent will see a list of available territories upon login and they will have the ability to go back to that territory list when paused to change their territories. For this function to work the Owner Only Dialing option must be set to TERRITORY and User Terriories must be enabled in the System Settings.|Εάν αυτή η επιλογή είναι ενεργοποιημένη και το πρακτορείο ανήκει σε μία τουλάχιστον από έδαφος, ο αντιπρόσωπος θα έχει τη δυνατότητα επιλογής των εδαφών για να καλέσετε από την οδηγεί. Ο πράκτορας θα δείτε μια λίστα των διαθέσιμων εδαφών κατά την σύνδεση και θα έχουν τη δυνατότητα να επιστρέψει στο έδαφος του εν λόγω καταλόγου, όταν σταματούσε για να αλλάξει τα εδάφη τους. Για αυτή τη λειτουργία για την εργασία του ιδιοκτήτη Μόνο Κλήση επιλογή πρέπει να οριστεί σε έδαφος και το χρήστη εδάφη πρέπει να είναι ενεργοποιημένα στο Ρυθμίσεις Συστήματος.| +Agent Choose Territories|Agent Επιλέξτε Εδάφη| +This option if set to 1 allows the user to choose the territories that they will receive calls from when they login to a MANUAL or INBOUND_MAN campaign. Otherwise the user will be set to use all of the territories that they are set to belong to in the User Territories administrative section|Αυτή η επιλογή αν οριστεί σε 1 επιτρέπει στο χρήστη να επιλέξει τις περιοχές που θα λάβουν κλήσεις από όταν συνδεθείτε με ένα εγχειρίδιο ή INBOUND_MAN καμπάνια. Αντίθετη περίπτωση ο χρήστης θα πρέπει να ρυθμιστεί να χρησιμοποιεί όλα τα εδάφη που έχουν οριστεί σε ανήκουν στο χρήστη Εδάφη διοικητική ενότητα| +The AREACODE option is just like the Y option, except it is used to also filter out an entire area code in North America from being dialed, in this case using the 201XXXXXXX entry in the DNC list would block all calls to the 201 areacode if enabled|Η επιλογή areacode είναι ακριβώς όπως η επιλογή Υ, εκτός από αυτό χρησιμοποιείται επίσης για να φιλτράρετε μια ολόκληρη κωδικό της περιοχής της Βόρειας Αμερικής από το να είναι εξερχόμενες, στην προκειμένη περίπτωση με την είσοδο 201XXXXXXX στη λίστα DNC θα μπλοκάρει όλες τις κλήσεις προς το 201 areacode αν έχει ενεργοποιηθεί| +If you have the active DNC option set to AREACODE then you can also use area code wildcard entries like this 201XXXXXXX to block all calls to the 201 areacode when enabled|Αν έχετε την ενεργό επιλογή DNC που να areacode τότε μπορείτε επίσης να χρησιμοποιήσετε καταχωρήσεις μπαλαντέρ κωδικό περιοχής όπως αυτό 201XXXXXXX να μπλοκάρει όλες τις κλήσεις προς το 201 areacode όταν ενεργοποιηθεί| +Carrier Description|Περιγραφή Carrier| +This is put in the comments of the asterisk conf files above the dialplan and account entries. Maximum 255 characters|Αυτό είναι που στα σχόλια του αστερίσκο αρχεία conf πάνω από το dialplan και εγγραφές λογαριασμό. Μέγιστο 255 χαρακτήρες| +CAMPAIGNS ALLOWING THIS IN-GROUP|ΕΚΣΤΡΑΤΕΙΕΣ οποίες καθιστούν δυνατή την ομάδα της| +This is the secret, or password, for the server in the iax auto-generated conf file for this server on other servers. Limit is 20 characters alphanumeric dash and underscore accepted. Default is test|Αυτό είναι το μυστικό, ή τον κωδικό πρόσβασης για το διακομιστή στο IAX που δημιουργείται αυτόματα conf αρχείο για αυτό το διακομιστή σε άλλους servers. Όριο είναι 20 χαρακτήρες αλφαριθμητικό παύλα και υπογράμμισης δεκτή. Προεπιλογή είναι δοκιμή| +Delete Voicemail After Email|Διαγραφή Voicemail Μετά Email| +This optional setting allows you to have the voicemail messages deleted from the system after they have been emailed out. Default is N|Αυτή η προαιρετική ρύθμιση επιτρέπει να έχετε το τηλεφωνητή μηνύματα διαγράφονται από το σύστημα αφού έχουν ήδη αποσταλεί έξω. Προεπιλογή είναι N| +Last Campaign Call Date|Ημερομηνία τελευταίας Καμπάνια Call| +This is the last time that a call was handled by an agent logged into this campaign|Αυτή είναι η τελευταία φορά που μια κλήση αυτή γίνεται από έναν πράκτορα συνδεθεί σε αυτή την καμπάνια| +Custom User Fields|Custom χρήστη Κενά| +These five fields can be used for various purposes, and they can be populated in the web form addresses and scripts as user_custom_one and so on|Αυτές οι πέντε τομείς που μπορούν να χρησιμοποιηθούν για διάφορους σκοπούς, και μπορούν να κατοικείται σε διευθύνσεις φόρμα και σενάρια ως user_custom_one και ούτω καθεξής| +CRM Popup Login|CRM Popup Σύνδεση| +If set to Y, the CRM Popup Address is used to open a new window on agent login to this campaign. Default is N|Αν οριστεί σε Ναι, το CRM Popup Διεύθυνση χρησιμοποιείται για να ανοίξει ένα νέο παράθυρο για την σύνδεση παράγοντας σε αυτή την καμπάνια. Προεπιλογή είναι N| +CRM Popup Address|CRM Popup Διεύθυνση| +The web address of a CRM login page, it can have variables populated just like the web form address, with the VAR in the front and using --A--user_custom_one--B-- to define variables|Η διεύθυνση του CRM σελίδα σύνδεσης, μπορεί να έχει μεταβλητές πληθυσμού όπως ακριβώς και το έντυπο διεύθυνση ιστού, με τη VAR στην πρώτη και τη χρήση - Α - user_custom_one - Β - να ορίσουν μεταβλητές| +If IN_GROUP is selected as the DID Route, then this is the call handling method used for these calls. CID will add a new lead record with every call using the CallerID as the phone number, CIDLOOKUP will attempt to lookup the phone number by the CallerID in the entire system, CIDLOOKUPRL will attempt to lookup the phone number by the CallerID in only one specified list, CIDLOOKUPRC will attempt to lookup the phone number by the CallerID in all of the lists that belong to the specified campaign, CLOSER is specified for VICIDIAL Closer calls, ANI will add a new lead record with every call using the ANI as the phone number, ANILOOKUP will attempt to lookup the phone number by the ANI in the entire system, ANILOOKUPRL will attempt to lookup the phone number by the ANI in only one specified list, XDIGITID will prompt the caller for an X digit code before the call will be put into the queue, VIDPROMPT will prompt the caller for their ID number and will create a new lead record with the CallerID as the phone number and the ID as the Vendor ID, VIDPROMPTLOOKUP will attempt to lookup the ID in the entire system, VIDPROMPTLOOKUPRL will attempt to lookup the vendor ID by the ID in only one specified list, VIDPROMPTLOOKUPRC will attempt to lookup the vendor ID by the ID in all of the lists that belong to the specified campaign. Default is CID|Αν IN_GROUP έχει επιλεγεί ως η DID διαδρομής, τότε αυτή είναι η επεξεργασία κλήσεων μέθοδος που χρησιμοποιείται για αυτές τις κλήσεις. CID θα προσθέσει ένα νέο ρεκόρ με αποτέλεσμα κάθε κλήση με το CallerID όπως ο αριθμός τηλεφώνου, CIDLOOKUP θα προσπαθήσει να συμβούλευση τον αριθμό τηλεφώνου από το CallerID σε ολόκληρο το σύστημα, CIDLOOKUPRL θα προσπαθήσει να συμβούλευση τον αριθμό τηλεφώνου από το CallerID σε μία μόνο που περιλαμβάνεται στον κατάλογο , CIDLOOKUPRC θα προσπαθήσει να συμβούλευση τον αριθμό τηλεφώνου από το CallerID σε όλες τις λίστες που ανήκουν στη συγκεκριμένη εκστρατεία, ΠΙΟ ΚΟΝΤΑ έχει καθοριστεί για VICIDIAL Closer κλήσεις, ANI θα προσθέσει ένα νέο ρεκόρ με αποτέλεσμα κάθε κλήση με την ANI όπως ο αριθμός τηλεφώνου, ANILOOKUP θα προσπαθήσει να συμβούλευση τον αριθμό τηλεφώνου από την ANI σε ολόκληρο το σύστημα, ANILOOKUPRL θα προσπαθήσει να συμβούλευση τον αριθμό τηλεφώνου από την ANI σε μία μόνο που περιλαμβάνεται στον κατάλογο, θα XDIGITID προτροπή του καλούντος για ένα Χ οκταψήφιο κωδικό πριν από την κλήση θα τεθεί σε την ουρά, VIDPROMPT θα οδηγήσουν το καλούντος για τον αριθμό ταυτότητας τους και θα δημιουργήσει ένα νέο ρεκόρ με αποτέλεσμα η CallerID όπως τον αριθμό τηλεφώνου και το αναγνωριστικό ως Vendor ID, VIDPROMPTLOOKUP θα προσπαθήσει να την αναζήτηση ταυτότητας σε ολόκληρο το σύστημα, VIDPROMPTLOOKUPRL θα επιχειρήσει να αναζήτησης του προμηθευτή, το αναγνωριστικό της ταυτότητας σε ένα μόνο που περιλαμβάνεται στον κατάλογο, VIDPROMPTLOOKUPRC θα προσπαθήσουν να τον πωλητή αναζήτηση ταυτότητας από το αναγνωριστικό σε όλες τις λίστες που ανήκουν στη συγκεκριμένη καμπάνια. Προεπιλογή είναι CID| +UNIFIED_CONTACT- This option will use the beta Vtiger 5.1.0 feature to search by phone number and bring up a search page in Vtiger|UNIFIED_CONTACT-Η επιλογή αυτή θα χρησιμοποιήσει το βήτα vtiger 5.1.0 χαρακτηριστικό για την αναζήτηση με βάση τον αριθμό τηλεφώνου και να εμφανιστεί μια σελίδα αναζήτησης στο vtiger| +Timer Action|Timer Δράση| +This feature allows you to trigger actions after a certain amount of time. the D1 and D2 DIAL options will launch a call to the Transfer Conference Number presets and send them to the agent session, this is usually used for simple IVR validation AGI applications or just to play a pre-recorded message. WEBFORM will open the web form address. MESSAGE_ONLY will simply display the message that is in the field below. NONE will disable this feature and is the default|Αυτό το χαρακτηριστικό σας επιτρέπει να προκαλέσει ενέργειες μετά από ένα ορισμένο χρονικό διάστημα. το Δ1 και Δ2 επιλογές DIAL θα δημοσιεύσει μια πρόσκληση για τη μεταφορά Διάσκεψη προεπιλογές Αριθμός και τους διαβιβάζουν στον πράκτορα της συνόδου, αυτή χρησιμοποιείται συνήθως για απλές εφαρμογές IVR AGI επικύρωση ή απλά να παίξει ένα προ-ηχογραφημένο μήνυμα. WEBFORM θα ανοίξει τη διεύθυνση φόρμα. MESSAGE_ONLY θα εμφανίσει απλά το μήνυμα ότι είναι στο πεδίο παρακάτω. ΚΑΝΕΝΑ θα απενεργοποιήσετε αυτήν τη δυνατότητα και είναι η προεπιλογή| +Timer Action Message|Timer Δράση Μήνυμα| +This is the message that appears on the agent screen at the time the Timer Action is triggered|Αυτό είναι το μήνυμα που εμφανίζεται στην οθόνη παράγοντα κατά τη στιγμή της Timer δράσης ενεργοποιείται| +Timer Action Seconds|Timer Δευτερόλεπτα Δράση| +This is the amount of time after the call is connected to the customer that the Timer Action is triggered. Default is -1 which is also inactive|Αυτό είναι το χρονικό διάστημα μετά την κλήση συνδέεται με τον πελάτη ότι το χρονόμετρο δράσης ενεργοποιείται. Προεπιλογή είναι -1 που είναι και ανενεργός| +This setting will override the Campaign settings|Αυτή η ρύθμιση θα παρακάμπτουν τις ρυθμίσεις καμπάνιας| +Start Call URL|Ξεκινήστε Call URL| +This web URL address is not seen by the agent, but it is called every time a call is sent to an agent if it is populated. Uses the same variables as the web form fields and scripts. This URL can NOT be a relative path. The Start URL does not work for Manual dial calls. Default is blank|Αυτό το web διεύθυνση URL δεν θεωρείται από το πρακτορείο, αλλά καλείται κάθε φορά που μια κλήση στέλνεται σε έναν πράκτορα, εφόσον είναι πυκνοκατοικημένη. Χρησιμοποιεί τις ίδιες μεταβλητές όπως τα πεδία scripts φόρμα και. Αυτή η διεύθυνση URL δεν μπορεί να αποτελέσει σχετική διαδρομή. Ξεκινήστε το URL δεν λειτουργεί για το εγχειρίδιο κλήσεις μέσω τηλεφώνου. Προεπιλογή είναι κενό| +Dispo Call URL|Καλέστε dispo URL| +This web URL address is not seen by the agent, but it is called every time a call is dispositioned by an agent if it is populated. Uses the same variables as the web form fields and scripts. dispo and talk_time are the variables you can use to retrieve the agent-defined disposition for the call and the actual talk time in seconds of the call. This URL can NOT be a relative path. Default is blank|Αυτό το web διεύθυνση URL δεν θεωρείται από το πρακτορείο, αλλά καλείται κάθε φορά που μια κλήση είναι dispositioned από έναν πράκτορα αν είναι πυκνοκατοικημένη. Χρησιμοποιεί τις ίδιες μεταβλητές όπως τα πεδία scripts φόρμα και. dispo και talk_time είναι οι μεταβλητές που μπορείτε να χρησιμοποιήσετε για να ανακτήσετε το πρακτορείο καθορισμένες διάταξη για την πρόσκληση και τον πραγματικό χρόνο ομιλίας σε δευτερόλεπτα της κλήσης. Αυτή η διεύθυνση URL δεν μπορεί να αποτελέσει σχετική διαδρομή. Προεπιλογή είναι κενό| +Xfer-Conf Number Override|Xfer-Conf Αριθμός Παράκαμψη| +These five fields allow for you to override the Transfer Conference number presets when the lead is from this list. Default is blank|Αυτά τα πέντε πεδία επιτρέπουν για να παρακάμψετε τις προεπιλογές αριθμό Μεταφορά Διάσκεψη όταν το αποτέλεσμα είναι από αυτή τη λίστα. Προεπιλογή είναι κενό| +These four fields allow for you to have two sets of Transfer Conference and DTMF presets. When the call or campaign is loaded, the vicidial.php script will show two buttons on the transfer-conference frame and auto-populate the number-to-dial and the send-dtmf fields when pressed. If you want to allow Consultative Transfers, a fronter to a closer, have the agent use the CONSULTATIVE checkbox, which does not work for third party non-ViciDial consultative calls. For those just have the agent click the Dial With Customer button. Then the agent can just LEAVE-3WAY-CALL and move on to their next call. If you want to allow Blind transfers of customers to a VICIDIAL AGI script for logging or an IVR, then place AXFER in the number-to-dial field. You can also specify an custom extension after the AXFER, for instance if you want to do a call to a special IVR you have set to extension 83900 you would put AXFER83900 in the number-to-dial field|Αυτές οι τέσσερις τομείς που επιτρέπουν σε σας για να έχει δύο σύνολα μεταφοράς Διάσκεψης και DTMF προεπιλογές. Όταν η κλήση ή καμπάνια είναι φορτωμένο, το σενάριο vicidial.php θα δείτε δύο κουμπιά για τη μεταφορά-πλαίσιο διάσκεψης και αυτόματη συμπλήρωση του αριθμού-να-κλήσης και την αποστολή-DTMF πεδία όταν πιέζεται. Αν θέλετε να επιτρέπεται η Συμβουλευτική Μεταφορές, ένα fronter σε μια στενότερη, έχουν το πρακτορείο χρήση του ΣΥΜΒΟΥΛΕΥΤΙΚΗ κουτάκι, το οποίο δεν λειτουργεί για το τρίτο κόμμα μη-ViciDial συμβουλευτικό κλήσεις. Για όσους έχουν απλά ένα κλικ πράκτορας της κλήσης Με κουμπί πελατών. Στη συνέχεια, ο αντιπρόσωπος μπορεί απλώς ΑΔΕΙΕΣ-3way-CALL και να προχωρήσουμε στην επόμενη κλήση τους. Αν θέλετε να επιτρέπεται Τυφλών μεταφορές των πελατών σε ένα χειρόγραφο VICIDIAL AGI για υλοτομία ή ένα IVR, τότε AXFER θέση στον αριθμό-να-dial πεδίο. Μπορείτε επίσης να καθορίσετε μια επέκταση έθιμο μετά την AXFER, για παράδειγμα, αν θέλετε να κάνετε μια κλήση σε μια ειδική IVR που έχετε θέσει για την επέκταση 83900 που θα τεθεί AXFER83900 στον αριθμό-να-πεδίο dial| diff --git a/agc_2-X/trunk/translations/es_language.txt b/agc_2-X/trunk/translations/es_language.txt index 6e470d0c..741b6acf 100644 --- a/agc_2-X/trunk/translations/es_language.txt +++ b/agc_2-X/trunk/translations/es_language.txt @@ -21,6 +21,7 @@ agc|call_log_display.php|0 agc|voicemail_check.php|0 agc|dbconnect.php|1 agc|timeclock.php|0 +agc|vdc_script_display.php|1 ***TRANSLATIONS*** ### special translations that should stay at the top of the file ### "JAN"|"ENE"| @@ -473,3 +474,18 @@ ERROR: There are no Shifts enabled for your user group|ERROR: No hay cambios hab ERROR: You are not allowed to log in outside of your shift|ERROR: No se le permite acceder fuera de su turno| MANAGER OVERRIDE|GERENTE DE TRANSFERENCIA| Your Shift is over or has changed, you have been logged out of your session|Su cambio es de más o ha cambiado, se le ha cerrado la sesión de su período de sesiones| +### START translations for 2.2.0 release ### +You are not allowed to dial into other agent sessions|No está autorizado para marcar en sesiones de otro agente| +QUICK TRANSFER|TRANSFERENCIA RÁPIDA| +Other Agents Status|Otros agentes de Estado| +Available Agents Transfer|Agentes disponibles de transferencia| +Show Calls In Queue|Pide Mostrar la cola| +Calls In Queue|Llamadas en cola| +Hide Calls In Queue|Ocultar las llamadas en cola| +Calls in Queue View Disabled for this campaign|Ver las llamadas en cola de personas de movilidad reducida para esta campaña| +YOU MUST BE PAUSED TO GRAB CALLS IN QUEUE|USTED DEBE SER DETENIDO GRAB a las llamadas en cola| +Manager |Director| +has selected your in-group choices|ha seleccionado en las opciones de su grupo| +CONSULTATIVE|CONSULTIVO| +Close Message|Cerrar Mensaje| +TIMER NOTIFICATION|NOTIFICACIÓN TIMER| diff --git a/agc_2-X/trunk/translations/es_language_admin.txt b/agc_2-X/trunk/translations/es_language_admin.txt index 8aef9e2d..2a4279c5 100644 --- a/agc_2-X/trunk/translations/es_language_admin.txt +++ b/agc_2-X/trunk/translations/es_language_admin.txt @@ -64,6 +64,13 @@ vicidial|welcome_demo.php|1 vicidial|welcome_languages.php|1 vicidial|vicidial_admin_web_logo.gif|1 vicidial|vicidial_admin_web_logo_small.gif|1 +vicidial|user_territories.php|1 +vicidial|audio_store.php|1 +vicidial|AST_agent_time_detail.php|1 +vicidial|AST_agent_timeclock_detail.php|1 +vicidial|AST_OUTBOUNDsummary_interval.php|1 +vicidial|call_report_export.php|1 +vicidial|AST_CLOSERsummary_hourly.php|1 ***TRANSLATIONS***|||| ### special translations that should stay at the top of the file ### BORDER|Border| @@ -2101,3 +2108,377 @@ Human Answer|Respuesta humana| STATUS CATEGORIES|ESTADO DE LAS CATEGORÍAS| per campaign|por campaña| all campaigns|todas las campañas| +### START translations for 2.2.0 release ### +Delete From DNC Lists|Eliminar de las listas de DNC| +This setting if set to 1 will allow a manager to remove phone numbers from the DNC lists in the VICIDIAL system|Este ajuste, si se establece en 1 permitirá a un administrador para quitar los números de teléfono de las listas de DNC en el sistema de Vicidial| +DNC NOT DELETED|DNC no se eliminan| +This phone number is not in the Do Not Call List|Este número de teléfono no está en la Lista de No Llamar| +DNC DELETED|DNC DELETED| +ADD OR DELETE NUMBERS FROM THE DNC LIST|AÑADIR O ELIMINAR números de la lista DNC| +Add or Delete|Agregar o eliminar| +Add-Delete Number From DNC|Añadir-Supr Número de DNC| +Vtiger Search Dead Accounts|Vtiger Buscar Dead Cuentas| +If Vtiger integration is enabled in the system settings then this setting will define whether deleted accounts will be searched when the agent clicks WEB FORM to search in the Vtiger system. DISABLED- deleted leads will not be searched, ASK- deleted leads will be searched and the vtiger search web page will ask the agent if they want to make the Vtiger account active, RESURRECT- will automatically make the deleted account active again and will take the agent to the account screen without delay upon clicking on WEB FORM. Default is DISABLED|Si la integración Vtiger está activado en la configuración del sistema a continuación, esta configuración definirá si las cuentas eliminadas se buscará, cuando el agente clics WEB forma de buscar en el sistema Vtiger. Con discapacidad conduce eliminados no se buscará, ASK-lleva eliminado y se buscará la página de búsqueda Web vtiger solicitará al agente si quieren hacer la cuenta Vtiger activos, resucitar-hará la cuenta eliminada activa de nuevo y tomará las agente a la pantalla de cuenta sin demora al hacer clic en Web Forms. Desactivado por defecto| +The DISPO option will create a call record for the Vtiger account without the agent needing to go to the vtiger search page through the WEB FORM|La opción de DISPO creará un registro de llamadas para la cuenta de Vtiger sin que el agente que necesitan para ir a la página de búsqueda a través de vtiger el formulario Web| +The NEW_WINDOW option will open a new window upon login to the VICIDIAL agent screen|La opción de NEW_WINDOW se abrirá una nueva ventana en la pantalla de login para el agente Vicidial| +Vtiger Status Call|Vtiger Estado de llamada| +If Vtiger integration is enabled in the system settings then this setting will define whether the status of the Vtiger Account will be updated with the status of the VICIDIAL call after it has been dispositioned. Default is N|Si la integración Vtiger está activado en la configuración del sistema a continuación, esta configuración definirá si la situación de la Cuenta Vtiger se actualizará con el estado de la llamada Vicidial después de haber sido dispositioned. Por defecto es n| +There are also 5 additional settings that will define the kind of status: sale, dnc, customer contact, not interested, unworkable|También hay 5 ajustes adicionales que definirán el tipo de estado: la venta, la DNC, póngase en contacto con los clientes, no les interesa, impracticable| +If the customer is on hold and hears this estimated hold time message, the minimum time that will be played is 15 seconds|Si el cliente está en espera y escucha este mensaje de tiempo de espera estimado, el tiempo mínimo que se jugará es de 15 segundos| +Email, User Code and Territory|De correo electrónico, el código de usuario y Territorio| +These are optional fields|Estos son los campos opcionales| +All options except for the Not Interested, Third and Fourth digit options will move on to the Survey Method call path|Todas las opciones excepto la no interesados, Tercera y Cuarta opciones de dígitos se trasladará a la ruta de la llamada método de encuesta| +Survey Third Digit|Encuesta tercer dígito| +This allows for a third call path if the Third digit as defined in this field is pressed by the customer|Esto permite una ruta de la tercera convocatoria, si el tercer dígito tal como se define en este campo es presionado por el cliente| +Survey Fourth Digit|Digit Cuarta Encuesta| +This allows for a fourth call path if the Fourth digit as defined in this field is pressed by the customer|Esto permite una ruta cuarta convocatoria, si la cuarta cifra tal como se define en este campo es presionado por el cliente| +Survey Third Audio File|Tercera Encuesta de archivos de audio| +Survey Fourth Audio File|Cuarta Encuesta Archivo de audio| +This is the third audio file to be played upon the selection by the customer of the Third Digit option|Este es el archivo de audio tercero que se jugó con la selección por parte del cliente de la opción del tercer dígito| +Survey Third Status|Tercera Encuesta de Situación| +Survey Fourth Status|Situación Cuarta Encuesta| +This is the third status used for the call upon the selection by the customer of the Third Digit option|Esta es la situación de terceros utilizado para la convocatoria a la selección por parte del cliente de la opción del tercer dígito| +Survey Third Extension|Tercer Estudio de Extensión| +Survey Fourth Extension|Encuesta cuarta prórroga| +This is the third extension used for the call upon the selection by the customer of the Third Digit option. Default is 8300 which immediately hangs up the call after the Audio File message is played|Esta es la tercera ampliación utilizados para el llamado a la selección por parte del cliente de la opción del tercer dígito. El valor predeterminado es 8300 que inmediatamente se cuelga la llamada después de que se jugó el mensaje de audio de archivo| +RANDOM: Randomly grabs lead within the statuses and lists defined|RANDOM: coge al azar de plomo en los estados y las listas definidas| +UP LAST CALL TIME: Sorts by the newest local call time for the leads|Subir llamada: Ordena por el tiempo más reciente de la llamada local para los conductores| +DOWN LAST CALL TIME: Sorts by the oldest local call time for the leads|En Baja los Ultimos llamada: Ordena por el tiempo más antiguo de la llamada local para los conductores| +WARNING, we only recommend List Mix for advanced users, Please read the ViciDial Manager Manual|ADVERTENCIA, sólo recomendamos Lista Mix para usuarios avanzados, por favor lea el Manual de Administrador de Vicidial| +Add Call Menu|Añadir Call Menú| +Copy Call Menu|Copia de llamadas Menú| +New Call Menu|Nueva llamada del menú| +Modify Call Menu|Modificar Call Menú| +Delete Call Menu|Eliminar del menú de llamadas| +Call Menus|Llame a los menús| +Menu ID|Menú ID| +This is the ID for this step of the call menu. This will also show up as the context that is used in the dialplan for this call menu|Este es el ID para este paso del menú de llamada. Esto también se mostrará como el contexto que se utiliza en el dialplan para esta convocatoria de menú| +Menu Name|Nombre de menú| +This field is the descriptive name for the call menu|Este campo es el nombre descriptivo para el menú de llamada| +Menu Prompt|Menú del sistema| +This field contains the file name of the audio prompt to play at the beginning of this menu|Este campo contiene el nombre de archivo del sistema de audio para jugar en el comienzo de este menú| +Menu Timeout|Menú de tiempo de espera| +This field is where you set the timeout in seconds that the menu will wait for the caller to enter in a DTMF choice|Este campo es donde se define el tiempo de espera en segundos que debe esperar el menú de la persona que llama a entrar en una opción de DTMF| +Menu Timeout Prompt|Menú de tiempo de espera del sistema| +This field contains the file name of the audio prompt to play when the timeout has been reached. Default is NONE to play no audio at timeout|Este campo contiene el nombre de archivo del sistema de audio a jugar cuando el tiempo de espera ha sido alcanzado. El valor predeterminado es NINGUNO para jugar sin audio en tiempo de espera| +Menu Invalid Prompt|Menú del sistema no válido| +This field contains the file name of the audio prompt to play when the caller has selected an invalid option. Default is NONE to play no audio at invalid|Este campo contiene el nombre de archivo del sistema de audio para que suene cuando la llamada se ha seleccionado una opción válida. El valor predeterminado es NINGUNO para jugar sin audio en inválida| +Menu Repeat|Repita Menú| +This field is where you define the number of times that the menu will play after the first time if no valid choice is made by the caller. Default is 1 to repeat the menu once|Este campo es donde se define el número de veces que el menú se reproducirá después de la primera opción válida si no se hace por la persona que llama. Por defecto es de 1 a repetir el menú una vez| +Menu Time Check|Menú Hora Hora| +This field is where you can select whether to restrict the Call Menu access to the specific hours set up in the selected Call Time. If the Call Time is blank, this setting will be ignored. Default is 0 for disabled|Este campo es donde se puede seleccionar si desea restringir el acceso de llamadas del menú a la hora específica creada en el tiempo seleccionado de llamadas. Si el tiempo de atención está en blanco, este ajuste será ignorado. Por defecto es 0 para discapacitados| +Call Time ID|Tiempo de Llamadas ID| +This is the Call Time ID that will be used to restrict calling times if the Menu Time Check option is enabled|Este es el ID de tiempo de atención que se utilizarán para restringir los tiempos de llamada si se activa la opción de menú Hora Hora| +Track Calls in Real-Time Report|Pide pista en tiempo real Informe| +This field is where you can select whether you want the call to be tracked in the Real-time screen as an incoming IVR type call. Default is 1 for active|Este campo es donde se puede seleccionar si desea que el llamado a un seguimiento en la pantalla en tiempo real como una llamada entrante IVR tipo. El valor predeterminado es 1 para los activos| +Option Value|Valor de la opción| +This field is where you define the menu option, possible choices are|Este campo es donde se define la opción de menú, las opciones posibles son| +Option Route|Opción Ruta| +This menu contains the options for where to send the call if this option is selected|Este menú contiene las opciones de a dónde enviar la llamada si se selecciona esta opción| +The special option TIMECHECK can be used only if you have Menu Time Check enabled and there is a Call Time defined for the Menu|El TIMECHECK opción especial sólo puede utilizarse si tiene menú Time Check activado y hay un tiempo de atención definido para el menú de| +Option Route Value|Opción Ruta Valor| +This field is where you enter the value that defines where in the selected Option Route that the call is to be directed to|Este campo es donde se introduce el valor que se define en la opción seleccionada la ruta que la convocatoria debe ser dirigida a la| +Option Route Value Context|Opción Ruta valor de contexto| +This field is optional and only used for EXTENSION Option Routes|Este campo es opcional y sólo se utiliza para las rutas opción de prórroga| +ADD A NEW CALL MENU|AGREGAR UN NUEVO CONVOCATORIA MENU| +COPY CALL MENU|COPIA CALL MENU| +This menu contains the options for where to send the call if this option is selected: CALLMENU,INGROUP,DID,HANGUP,EXTENSION,PHONE. For CALLMENU, the Route Value should be the Menu ID of the Call Menu that you want the call sent to. For INGROUP, the In-Group that you want the call to be sent to needs to be selected as well as the other 5 options that need to be set to properly route a call to an Inbound Group. For DID, the Route Value needs to be the DID pattern that you want to send the call to. For HANGUP, the Route Value can be the name of an audio file to play before hanging up the call. For EXTENSION, the Route Value needs to be the dialplan extension you want to send the call to, and the Route Value Context is the context that extension is located in, if left blank the context will default to default. For PHONE, the Route Value needs to be the phone login value for the phones entry that you want to send the call to. For VOICEMAIL, the Route Value needs to be the voicemail box number, the unavailable mesage will be played. For AGI, the Route Value needs to be the agi script and any values taht need to be passed to it.|Este menú contiene las opciones de a dónde enviar la llamada si se selecciona esta opción: CALLMENU, endogrupo, DID, Hangup, EXTENSION, teléfono. Para CALLMENU, el valor de ruta debe ser el ID del menú de llamadas que desea que la convocatoria enviada a. Por grupo interno, el grupo interno que desea que el llamado a ser enviado a las necesidades para ser seleccionada, así como las otras 5 opciones que se deben establecer correctamente la ruta de una llamada a un grupo de entrada. Para DID, el valor de ruta debe ser el patrón de DID que desea enviar la llamada. Para HANGUP, el valor de ruta pueden ser el nombre de un archivo de audio para jugar antes de colgar la llamada. Por extensión, el valor de ruta debe ser la extensión dialplan que desea enviar la llamada a, y el contexto de valor de ruta es el contexto que se encuentra en la extensión, si se deja en blanco el contexto de forma predeterminada por defecto. Por teléfono, el valor de ruta debe ser el valor de inicio de sesión de teléfono de la entrada de los teléfonos que desea enviar la llamada. Para correo de voz, el valor de ruta debe ser el número del buzón de correo de voz, el mesage disponible será jugado. Para AGI, el valor de ruta debe ser el script de AGI y los valores que deben pasar a ella.| +Option Description|Opción Descripción| +This field is where you can describe the option, this description will be put into the dialplan as a comment above the option|Este campo es donde se puede describir la opción, esta descripción se pondrá en el dialplan como un comentario sobre la opción| +Source Menu|Menú Fuente| +CALL MENU NOT ADDED|CALL MENU NO AGREGADOS| +Call Menu ID must be between 2 and 50 characters in length and contain no|Llame Menú de identificación debe ser entre 2 y 50 caracteres de longitud y no contienen| +CALL MENU ADDED|CALL AGREGADOS MENU| +CALL MENU NOT MODIFIED|CALL MENU SIN MODIFICAR| +CALL MENU MODIFIED|CALL menú modificado| +Click here to see Admin chages to this CALL MENU|Haga clic aquí para ver chages de administración para este menú de llamada| +DELETE THIS CALL MENU|ELIMINAR LA PRESENTE CONVOCATORIA MENU| +MODIFY A CALL MENU RECORD|MODIFICAR UNA LLAMADA menú de grabación| +Time Check|Hora Hora| +No Time Check|No Check Time| +Realtime Tracking|Seguimiento en tiempo real| +No Realtime Tracking|No hay seguimiento en tiempo real| +Call Menu Options|Opciones del menú de llamadas| +Option|Opción| +CALL MENU NOT DELETED|CALL MENU no se eliminan| +CALL MENU DELETION CONFIRMATION|CONVOCATORIA menú de eliminación CONFIRMACIÓN| +Click here to delete CALL MENU|Haga clic aquí para eliminar CALL MENU| +CALL MENU DELETION COMPLETED|CONVOCATORIA menú de eliminación COMPLETA| +CALL MENU LISTINGS|CALL MENU LISTADOS| +CALLMENU will send the call to the defined Call Menu|CALLMENU enviará la llamada a definir el menú de llamadas| +Call Menu|Llame Menú| +If CALLMENU is selected as the DID Route, then this is the Call Menu that calls will be sent to|CALLMENU Si se selecciona como la Ruta de DID, entonces este es el menú de llamada que las llamadas serán enviados a| +Show Call Menus|Mostrar menús de llamadas| +Add A New Call Menu|Añadir un nuevo menú de llamadas| +Copy Call Menu|Copia de llamadas Menú| +To delete an Option, just set the Route to REMOVE and the option will be deleted when you click the SUBMIT button|Para eliminar una opción, establezca la ruta quitar y la opción se borrará cuando usted haga clic en el botón ENVIAR| +Agent Only Callback Campaign Lock|Único agente de devolución de llamada Campaña de bloqueo| +This option defines whether AGENTONLY callbacks are locked to the campaign that the agent originally created them under. Setting this to 1 means that the agent can only dial them from the campaign they were set under, 0 means that the agent can access them no matter what campaign they are logged into. Default is 1|Esta opción define si las devoluciones de llamada AGENTONLY están bloqueadas a la campaña de que el agente creado originalmente bajo. Establecer este valor a 1 significa que el agente sólo se puede marcar desde la campaña que se establecieron en virtud de 0 significa que el agente puede acceder a ellos sin importar lo que la campaña que se inició la sesión. Por defecto es 1| +Central Sound Control Active|Central de control de sonido activo| +This option defines whether the sound synchronization system is active across all servers. Default is 0 for inactive|Esta opción define si el sistema de sincronización de sonido está activo en todos los servidores. El valor predeterminado es 0 para los inactivos| +Sounds Web Server|Sonidos de servidor Web| +This is the server name or IP address of the web server that will be handling the sound files on this system, this must match the server name or IP of the machine you are trying to access the audio_store.php webpage on or it will not work. Default is 127.0.0.1|Este es el nombre del servidor o la dirección IP del servidor web que será el que maneja los archivos de sonido en este sistema, este debe coincidir con el nombre de servidor o dirección IP del equipo que está intentando acceder a la página web audio_store.php o no funcionará . Por defecto es 127.0.0.1| +Sounds Web Directory|Sounds Web Directory| +This auto-generated directory name is created at random by the system as the place that the audio store will be kept. All audio files will reside in this directory|Esta auto-generado nombre del directorio es creado al azar por el sistema como el lugar que la tienda de audio se mantendrá. Todos los archivos de audio residir en este directorio| +Audio Store|Audio de la tienda| +Audio File to Upload|Audio de un archivo para subir| +This utility allows you to upload audio files to the web server so that they can be distributed to all of the ViciDial servers in a multi-server cluster. An important note, only two audio file types will work, .wav files that are PCM 16bit 8k and .gsm files that are 8bit 8k. Please verify that your files are properly formatted before uploading them here|Esta utilidad te permite subir archivos de audio para el servidor de forma que puedan ser distribuidos a todos los servidores de Vicidial en un multi-cluster de servidores. Una nota importante, sólo dos tipos de archivos de audio de trabajo,. Archivos WAV PCM de 16 bits que se 8k y los archivos. GSM que se 8bit 8k. Por favor, verifique que los archivos tienen el formato correcto antes de subirlos aquí| +Sounds Update|Actualización de los sonidos| +If you want to force a check of the sound files on this server, and the central audio store is enabled as a system setting, then this field will allow the sounds updater to run at the next top of the minute. Any time an audio file is uploaded from the web interface this is automatically set to Y for all servers that have Asterisk active. Default is N|Si desea forzar una comprobación de los archivos de sonido en este servidor, y el almacén central de audio está activado como una configuración del sistema, este campo permitirán a los sonidos de actualización para ejecutar en la parte superior de la siguiente minuto. Toda vez que un archivo de audio se carga desde la interfaz web de este se ajusta automáticamente a Y para todos los servidores que tienen activos de Asterisk. Por defecto es n| +Active Voicemail Server|Servidor de correo de voz activo| +In multi-server systems, this is the server that will handle all voicemail boxes. This server is also where the dial-in generated prompts will be uploaded from, the 8168 recordings|En sistemas multi-servidor, este es el servidor que se encargará de todas las casillas de correo de voz. Este servidor es también donde la línea telefónica en mensajes generados se cargan desde el 8168 grabaciones| +Auto Dial Limit|Marcado automático de límite de| +This is the maximum limit of the auto dial level in the campaign screen|Este es el límite máximo de la escala de marcación automática en la pantalla de la campaña| +User Territories are not active on this system|Territorios de usuario no están activos en este sistema| +User Territories|Territorios de usuario| +List All Territories:|Lista de todos los territorios:| +User Territories Active|Territorios de usuario de Active| +This setting allows you to enable the User Territories setttings from the user modification screen. This feature was added to allow for more integration with a customized Vtiger installation but can have applications in a pure ViciDial system as well. Default is 0 for disabled|Esta configuración le permite habilitar la setttings territorios de usuario desde la pantalla de modificación del usuario. Esta característica se agregó para permitir una mayor integración con una instalación personalizada Vtiger pero puede tener aplicaciones en un sistema de Vicidial pura también. Por defecto es 0 para discapacitados| +List Territories|Lista de territorios| +Add Territory|Añadir Territorio| +Add User Territory|Añadir usuario Territorio| +Territory|Territorio| +Territory Description|Territorio Descripción| +Territory and Territory Description must be filled in|Territorio y Territorio Descripción deben ser rellenados| +there is already a territory in the system with this name|ya existe un territorio en el sistema con ese nombre| +Territory Added|Territorio en que se agregó| +Modify Territory|Modificar Territorio| +Territory not found|Territorio que no se encuentra| +This territory is not in the system with this name|Este territorio no está en el sistema con ese nombre| +Territory Modified|Territorio Modificado| +Territory must be filled in|Territorio debe ser llenado en| +Territory Deleted|Territorio eliminados| +Delete This Territory|Suprimir este territorio| +Vtiger Accounts|Cuentas Vtiger| +Agents|Agentes| +Territory, User and Level must be filled in|Territorio, y de nivel de usuario debe ser llenado en| +this territory user is already in the system|este usuario territorio ya está en el sistema de| +User Territory Added|Usuario Territorio Añadido| +this territory user is not in the system|este usuario territorio no está en el sistema| +User Territory Modified|Usuario Territorio Modificado| +Territory and User must be filled in|Territorio y el usuario deberá ser llenado en| +User Territory Deleted|Usuario Territorio eliminados| +Vtiger Change Territory Owner|Vtiger Cambio Territorio Propietario| +Had to add user territory|Tuvo que añadir el territorio de usuario| +Vtiger Territory Owner Changed|Vtiger Territorio Propietario cambiado| +Records Changed|Registros modificados| +ViciDial Recording Limit|Grabación Vicidial Límite| +This field is where you set the maximum number of minutes that a call recording initiated by ViciDial can be. Default is 60 minutes|Este campo es donde se define el número máximo de minutos que una grabación de la llamada iniciada por Vicidial puede ser. Por defecto es de 60 minutos| +This is the dial plan context that the agent applications, like ViciDial, primarily use. It is assumed that all numbers dialed by the client apps are using this context so it is a good idea to make sure this is the most wide context possible. verify with extensions.conf file before changing. default is default|Este es el contexto del plan de marcado que las solicitudes de agente, como Vicidial, principalmente el uso. Se supone que todos los números marcados por las aplicaciones cliente utilizan este contexto, por lo que es una buena idea para asegurarse de que este es el contexto más amplio posible. verificar con el archivo extensions.conf antes de cambiar. por defecto es por defecto| +Phone Context|Teléfono Contexto| +This is the dial plan context that this phone will use to dial out. If you are running a call center and you do not want your agents to be able to dial out outside of the ViciDial applicaiton for example, then you would set this field to a dialplan context that does not exist, something like agent-nodial. default is default|Este es el contexto del plan de marcado que este teléfono se utiliza para marcar. Si está ejecutando un centro de llamadas y usted no desea que sus agentes sean capaces de marcar fuera de la aplicación Vicidial por ejemplo, entonces puedes establecer este campo a un contexto dialplan que no existe, algo como agente nodial. por defecto es por defecto| +Use the HIDE option to completely remove the customer phone number from the agent display|Utilice la opción Ocultar para eliminar completamente el número de teléfono del cliente de la pantalla del agente de| +Click here to see a traffic report for this DID|Haga clic aquí para ver un informe de tráfico para este DID| +Agent Time Detail|Agente Tiempo Detalle| +User Timeclock Detail Report|Usuario Timeclock Detalle Informe| +Carrier Logging Active|Portador de registro activo| +This setting allows you to log all hangup return codes for any outbound list dialing calls that you are placing. Default is N.|Esta configuración le permite registrar todos los códigos de retorno para colgar cualquier lista de marcación saliente llamadas que están haciendo. Por defecto es N.| +Drop Lockout Time|Tiempo de caída de bloqueo| +This is a number of hours that DROP abandon calls will be prevented from being dialed, to disable set to 0. This setting is very useful in countries like the UK where there are regulations preventing the attempted calling of customers within 72 hours of an Abandon, or DROP. Default is 0|Este es un número de horas que DROP abandonar pide se le impida que se está marcando, para establecer inhabilitar a 0. Esta opción es muy útil en países como el Reino Unido, donde existen normas que impiden la tentativa de llamar a los clientes dentro de las 72 horas de abandono, o DROP. Por defecto es 0| +Phone Ring Timeout|Teléfono Anillo de tiempo de espera| +This is the amount of time, in seconds, that the phone will ring in the dialplan before sending the call to voicemail. Default is 60 seconds|Esta es la cantidad de tiempo, en segundos, que el teléfono sonará en el dialplan antes de enviar la llamada al buzón de voz. El valor predeterminado es 60 segundos| +Allow Custom Dialplan Entries|Permitir Custom Dialplan entradas| +This option allows you to enter custom dialplan lines into Call Menus. Default is 0 for inactive|Esta opción le permite introducir líneas personalizadas dialplan en llamadas menús. El valor predeterminado es 0 para los inactivos| +Custom Dilplan Entry|Custom Dilplan entrada| +This field allows you to enter in any dialplan elements that you want for the Call Menu|Este campo le permite entrar en los elementos dialplan que desea para el menú de llamada| +You can enter multiple propmts in this field and the other prompt fields by separating them with a pipe character|Puede introducir propmts múltiples en este campo y los demás ámbitos del sistema mediante la separación de ellos con un carácter de canalización| +Setting this field to zero 0 will mean that there will be no wait time after the prompt is played|Establecer este campo a cero 0 significa que no habrá tiempo de espera después de que el sistema se juega| +Conf File Secret|Conf. Archivo Secreto| +This is the secret, or password, for the phone in the iax or sip auto-generated conf file for this phone. Limit is 20 characters alphanumeric dash and underscore accepted. Default is test|Este es el secreto o la contraseña, por el teléfono de la SIP IAX o auto-generados conf para este teléfono. Límite es el tablero de 20 caracteres alfanuméricos y de subrayado aceptado. El valor predeterminado es la prueba| +Tracking Group|Grupo de seguimiento de| +This is the ID that you can use to track calls to this Call Menu when looking at the IVR Report. The list includes CALLMENU as the default as well as all of the In-Groups|Esta es la identificación que se puede utilizar para rastrear las llamadas a este menú de llamada cuando se mira al Informe de IVR. La lista incluye CALLMENU como predeterminado, así como todos los Grupos de In -| +Agent Alert Filename|Agente de Alerta Nombre de archivo| +The audio file to play to an agent to announce that a call is coming to the agent. To not use this function set this to X. Default is ding|El archivo de audio a jugar a un agente de anunciar que una llamada está llegando a su agente. Para no utilizar esta función establezca este valor por defecto es a X. Ding| +This field as with the other audio fields in In-Groups, with the exception of the Agent Alert Filename, can have multiple audio files played if you put a pipe-separated list of audio files into the field|Este campo como con los otros campos de audio en In-grupos, con la excepción del nombre de archivo de alerta de agente, puede tener múltiples archivos de audio reproducido si se pone un tubo de lista separada de los archivos de audio en el campo| +No Agents No Queueing|N de colas n Agentes| +If this field is set to Y or NO_PAUSED then no calls will be put into the queue for this in-group if there are no agents logged in and the calls will go to the No Agent No Queue Action. The NO_PAUSED option will also not send the callers into the queue if there are only paused agents in the in-group. Default is N|Si este campo está establecido en Y o NO_PAUSED entonces no se pide se pondrá en la cola de este grupo en si no hay agentes conectado y las llamadas se vaya a la agente n Ninguna acción de la cola. La opción NO_PAUSED no se envían también las personas que llaman a la cola si sólo hay una pausa en los agentes en el grupo. Por defecto es n| +No Agent No Queue Action|No No Acción cola de agente| +If No Agent No Queue is enabled, then this field defines where the call will go if there are no agents in the In-Group. Default is MESSAGE, this plays the sound files in the Action Value field and then hangs up|Si está activada ninguna cola Ningún Agente, entonces este campo se define en la llamada pasará si no hay agentes en la A-Group. Por defecto es el mensaje, este reproduce los archivos de sonido en el campo el valor de acción y luego cuelga el| +No Agent No Queue Action Value|No hay ninguna cola Acción Agente Valor| +This is the value for the Action above. Default is|Este es el valor de la acción anterior. El valor predeterminado es| +Quick Transfer Button|Rápida transferencia Button| +This option will add a Quick Transfer button to the agent screen below the Transfer-Conf button that will allow one click blind transferring of calls to the selected In-Group or number. IN_GROUP will send calls to the Default Xfer Group for this Campaign, or In-Group if there was an inbound call. The PRESET options will send the calls to the preset selected. Default is N for disabled|Esta opción agrega un botón de la transferencia rápida a la pantalla por debajo de la agente de transferencia de botón Conf. que permitirá la transferencia de un solo clic ciego de llamadas a los seleccionados en Grupo o un número. IN_GROUP enviará pide al Grupo de Xfer predeterminado para esta campaña, o en grupo-si hay una llamada entrante. Las opciones predeterminadas enviará las llamadas a los preset seleccionado. Por defecto es n para discapacitados| +PrePopulate Transfer Preset|Transferencia de rellenar previamente Preset| +This option will fill in the Number to Dial field in the Transfer Conference frame of the agent screen if defined. Default is N for disabled|Esta opción le proporcione el número telefónico al campo en el marco de la Conferencia de transferencia de la pantalla si el agente definido. Por defecto es n para discapacitados| +Enable TTS Integration|Habilitar TTS Integración| +This setting allows you to enable Text To Speech integration with Cepstral. This is currently only available for outbound Survey type campaigns. Default is 0 for disabled|Esta configuración le permite habilitar Texto a la integración de voz con Cepstral. Esto sólo está disponible actualmente para las campañas de tipo de encuesta de salida. Por defecto es 0 para discapacitados| +ADD NEW TTS ENTRY|ADD NEW TTS ENTRADA| +ADDING NEW TTS ENTRY|AGREGAR NUEVO TTS ENTRADA| +MODIFY TTS ENTRY|MODIFICAR TTS ENTRADA| +DELETE TTS ENTRY|DELETE TTS ENTRADA| +TTS ENTRY LIST|TTS LISTA INSCRITOS| +TEXT-TO-SPEECH(TTS) LISTINGS|Texto-a-voz (TTS) LISTINGS| +Text To Speech|Text To Speech| +Show TTS Entries|Mostrar las entradas TTS| +Add A New TTS Entry|Agregar una nueva entrada TTS| +TTS ID|TTS ID| +TTS Name|Nombre TTS| +TTS Text|TTS Texto| +TTS ENTRY NOT ADDED|TTS entrada no AGREGADOS| +there is already a tts entry in the system with this ID|ya hay una entrada de TTS en el sistema con este ID| +TTS ENTRY ADDED|TTS añadido la entrada de| +MODIFY A TTS RECORD|TTS MODIFICAR UN RECORD| +Click here to see Admin chages to this TTS entry|Haga clic aquí para ver chages Admin a esta entrada a TTS| +DELETE THIS TTS ENTRY|ELIMINAR ESTA ENTRADA TTS| +TTS ENTRY NOT MODIFIED|TTS ENTRADA SIN MODIFICAR| +TTS ENTRY MODIFIED|TTS entrada modificada| +TTS ENTRY NOT DELETED|TTS entrada no DELETED| +TTS ENTRY DELETION CONFIRMATION|TTS DE ENTRADA SUPRESIÓN DE CONFIRMACIÓN| +Click here to delete tts entry|Haga clic aquí para eliminar TTS entrada| +This is the short name of a TTS entry. This needs to be a unique identifier. Do not use any spaces or punctuation for this field. max 50 characters, minimum of 2 characters|Este es el nombre corto de una entrada de TTS. Esto debe ser un identificador único. No utilice espacios ni puntuacion para este campo. caracteres como máximo 50, mínimo de 2 caracteres| +This is a more descriptive name of the TTS entry. This is a short summary of the TTS definition. max 100 characters, minimum of 2 characters|Este es un nombre más descriptivo de la entrada TTS. Este es un breve resumen de la definición de TTS. 100 caracteres como máximo, mínimo de 2 caracteres de| +This option allows you to set the TTS entry to active or inactive|Esta opción le permite establecer la entrada de TTS a activos o inactivos| +This is the actual Text To Speech data field that is sent to Cepstral for creation of the audio file to be played to the customer. you can use Speech Synthesis Markup Language -SSML- in this field, for example|Este es el texto real de campo de datos de voz que se envía a Cepstral para la creación del archivo de audio que deben desempeñar para el cliente. Usted puede utilizar Speech Syntesis Markup Language-SSML-en este campo, por ejemplo,| +for a 1 second break. You can also use several variables such as first name, last name and title as ViciDial variables just like you do in a Script: --A--first_name--B--. Here is a list of the available variables: |de 1 segundo descanso. También puede utilizar varias variables como el nombre, apellido y el título como variables Vicidial tal como lo harías en una secuencia de comandos: - A - first_name - B -. Aquí está una lista de las variables disponibles:| +Multiple Campaign Drop Rate Group|Varias campañas Drop Rate Grupo| +This feature allows you to set a campaign as a member of a Campaign Drop Rate Group, or a group of campaigns whose Human Answered calls and Drop calls for all campaigns in the group will be combined into a shared drop percentage, or abandon rate. This allows you to to run multiple campaigns at once and more easily control your drop rate. This is particularly useful in the UK where regulations permit this drop rate calculation method with campaign grouping for the same company even if there are several campaigns that company is running during the same day. To enable this for a campaign, just select a group from the list. There are 10 groups defined in the system by default, you can contact your system administrator to add more. Default is DISABLED|Esta característica le permite establecer una campaña como miembro de una campaña de la velocidad de descenso del Grupo, o un grupo de campañas cuyas llamadas contestadas y llamadas Humanos Drop para todas las campañas en el grupo se combinarán en un porcentaje de caída compartida, o tasa de abandono. Esto le permite ejecutar varias campañas a la vez y más fácil de controlar su tasa de caída. Esto es particularmente útil en el Reino Unido, donde las regulaciones lo permiten esta disminución método del tipo de cálculo con la campaña de la agrupación por la misma empresa, incluso si hay varias campañas que la empresa está ejecutando en el mismo día. Para habilitar esta para una campaña, sólo tienes que seleccionar un grupo de la lista. Hay 10 grupos definidos en el sistema por defecto, puede ponerse en contacto con el administrador del sistema para añadir más. Desactivado por defecto| +IMPORTANT, this is the password only for the agent web interface phone login, to change the sip.conf or iax.conf password, or secret, for this phone device you need to modify the Conf File Secret field further down on this page|Importante, esta es la única contraseña para la red de interfaz de usuario del agente de teléfono, para cambiar el sip.conf iax.conf o contraseña, o en secreto, para este dispositivo de teléfono que tenga que modificar el campo Archivo Secreto Conf. más abajo en esta página| +Agent Status Viewable Groups|Estado del agente visible Grupos| +This is a selectable list of User Groups and user functions to which members of this user group can view the status of as well as transfer calls to inside of the agent screen. The ALL-GROUPS option allows the users in this group to see and transfer calls to any user on the system. The CAMPAIGN-AGENTS option allows users in this group to see and transfer calls to any user in the campaign that they are logged into|Esta es una lista seleccionable de grupos de usuarios y las funciones de usuario al que los miembros de este grupo de usuarios pueden ver el estado de las llamadas, así como la transferencia al interior de la pantalla del agente. La opción de grupo permite a los usuarios de este grupo para ver y transferir llamadas a cualquier usuario en el sistema. La campaña-AGENTES opción permite a los usuarios en este grupo para ver y transferir llamadas a cualquier usuario en la campaña que se registran en la| +Agent Status View Time|Ver estado del agente de turno| +This option defines whether the agent will see the amount of time that users in their agent sidebar have been in their current status. Default is N for no or disabled|Esta opción define si el agente va a ver la cantidad de tiempo que los usuarios en su barra lateral agente han sido en su estado actual. Por defecto es n sin o con discapacidad| +This option allows an agent to disposition a call as CALLBK and choose the date and time at which the lead will be re-activated|Esta opción permite que un agente a disposición de una llamada como CALLBK y elegir la fecha y hora en que el plomo se vuelva a activar| +Agent View Calls in Queue|Agente Pide Ver en cola| +If set to anything but NONE, agents will be able to see details about the calls that are waiting in queue in their agent screen. If set to a number value, the calls displayed will be limited to the number selected. Default is NONE|Si se pone a nada, pero NINGUNO, los agentes podrán consultar los detalles de las llamadas que están esperando en la cola en la pantalla de su agente. Si se establece en un valor de número, las llamadas que aparecerá será limitada al número seleccionado. El valor predeterminado es NINGUNO| +View Calls in Queue Launch|Ver las llamadas en cola de lanzamiento| +This setting if set to AUTO will have the Calls in Queue frame show up upon login by the agent into the agent screen. Default is MANUAL|Este ajuste, si en AUTO tendrá las convocatorias en el marco de la cola aparecen en inicio de sesión por el agente en la pantalla del agente. El valor predeterminado es MANUAL| +Agent Grab Calls in Queue|Agente Pide Agarre en cola| +This option if set to Y will allow the agent to select the call that they want to take from the Calls in Queue display by clicking on it while paused. Agents will only be able to grab inbound calls or transferred calls, not outbound calls. Default is N|Esta opción si se define Y permitirá que el agente para seleccionar la llamada que desea tomar de las llamadas en la pantalla de la cola haciendo clic en él durante la pausa. Los agentes sólo podrán coger las llamadas entrantes o las llamadas transferidas, las llamadas no de salida. Por defecto es n| +Agent Call Re-Queue Button|Agente de Call Re-Cola Button| +This option if set to Y will add a Re-Queue Customer button to the agent screen, allowing the agent to send the call into an AGENTDIRECT queue that is reserved for the agent only. Default is N|Esta opción si se define Y agregará un botón Re-cliente de la cola a la pantalla del agente, permite a las agencias para enviar la llamada en una cola de AGENTDIRECT que está reservado para el único agente. Por defecto es n| +Agent Pause After Each Call|Agente de pausa después de cada llamada| +This option if set to Y will pause the agent after every call automatically. Default is N|Esta opción si se define como Y hará una pausa en el agente después de cada llamada automáticamente. Por defecto es n| +Starts with the highest rank and works its way down|Comienza con la más alta categoría y se abre camino hacia abajo| +Starts with the lowest rank and works its way up|Comienza con el rango más bajo y se abre camino hasta| +Starts with owners beginning with Z and works its way down|Comienza con los propietarios de inicio con Z y obras de su camino hacia abajo| +Starts with owners beginning with A and works its way up|Comienza con los propietarios empiezan con la letra y se abre camino hasta| +No Hopper Dialing|N marcado Hopper| +If This is enabled, the hopper will not run for this campaign. This option is only available when the dial method is set to MANUAL or INBOUND_MAN. It is recommended that you do not enable this option if you have a very large lead database, over 100,000 leads. With No Hopper Dialing, the following features do not work: lead recycling, auto-alt-dialing, list mix, list ordering with Xth NEW. If you want to use Owner Only Dialing you must have No Hopper Dialing enabled. Default is N for disabled|Si esta opción está activada, la tolva no se ejecutará para esta campaña. Esta opción sólo está disponible cuando el método de línea se establece en Manual o INBOUND_MAN. Se recomienda que no habilite esta opción si usted tiene una base de datos de plomo muy grande, más de 100.000 clientes potenciales. Con n marcado Hopper, las características siguientes no funcionan: reciclaje de plomo, auto-alt-marcación, la mezcla lista, lista de pedido con X NEW. Si desea utilizar único dueño de marcado no debe tener marcado Hopper habilitado. Por defecto es n para discapacitados| +Owner Only Dialing|Único propietario de marcado| +If This is enabled, the agent will only receive leads that they are within the ownership parameters for. If this is set to USER then the agent must be the user defined in the database as the owner of this lead. If this is set to TERRITORY then the owner of the lead must match the territory listed in the User Modification screen for this agent. If this is set to USER_GROUP then the owner of the lead must match the user group that the agent is a member of. For this feature to work the dial method must be set to MANUAL or INBOUND_MAN and No Hopper Dialing must be enabled. Default is NONE for disabled|Si esta opción está activada, el agente sólo recibirá las pistas que están dentro de los parámetros de la propiedad. Si esto se establece a usuario entonces el agente debe ser definida por el usuario en la base de datos como el propietario de este lugar. Si esto se establece en territorio que entonces el dueño de la iniciativa debe coincidir con el territorio que figuran en la pantalla de modificación del usuario de este agente. Si esto se establece a USER_GROUP entonces el dueño de la iniciativa debe coincidir con el grupo de usuarios que el agente es un miembro de. Para que esta característica funcione el método de línea se debe establecer en Manual o INBOUND_MAN marcado Hopper y no debe estar activado. El valor predeterminado es NINGUNO para discapacitados| +Reset Times|Perdí Times| +This field allows you to put times in, separated by a dash-, that this list will be automatically reset by the system. The times must be in 24 hour format with no punctuation, for example 0800-1700 would reset the list at 8AM and 5PM every day. Default is empty|Este campo le permite poner veces, separados por un guión, que esta lista se restablece automáticamente por el sistema. Los tiempos deben estar en formato de 24 horas sin puntuacion, por ejemplo 0800-1700 se restablecer la lista de las 8 AM y las 5 PM todos los días. Por defecto está vacío| +Owner: |Propietario:| +OWNERS WITHIN THIS LIST|PROPIETARIOS dentro de esta lista| +RANKS WITHIN THIS LIST|RANKS dentro de esta lista| +Allow Alerts|Permitir Alertas| +This field gives you the ability to allow agent browser alerts to be enabled by the agent for when calls come into their vicidial.php session. Default is 0 for NO|Este campo le da la capacidad para permitir navegador agente de alertas para ser habilitado por el agente para cuando las llamadas entran en su período de sesiones vicidial.php. Por defecto es 0 para el NO| +Agent Display Dialable Leads|Agente de pantalla Dialable Leads| +This option if enabled will show the number of dialable leads available in the campaign in the agent screen. This number is updated in the system once a minute and will be refreshed on the agent screen every few seconds|Esta opción se mostrará si está habilitado el número de derivaciones dialable disponibles en la campaña en la pantalla del agente. Este segundo número se actualiza en el sistema una vez por minuto y se actualiza en la pantalla del agente por cada par de| +VICIDIAL Balance Rank|Balance Vicidial Rank| +This field allows you to set the order in which this server is to be used for balance dialing, if balance dialing is enabled. The server with the highest rank will be used first in placing Balance fill calls. Default is 0|Este campo le permite establecer el orden en que este servidor se va a utilizar para la marcación de equilibrio, si está activada la marcación de equilibrio. El servidor con el rango más alto será usado primero en la colocación de Balance llenar las llamadas. Por defecto es 0| +Inbound Summary Hourly Report|Resumen horario de entrada Informe| +orders by the amount of time agent has been actively waiting for a call|pedidos por la cantidad de tiempo que el agente ha estado activamente la espera de una llamada de| +Agent Script Override|Agente de secuencias de comandos Reemplazar| +If this field is set, this will be the script that the agent sees on their screen instead of the campaign script when the lead is from this list. Default is not set|Si se establece este campo, esta será la secuencia de comandos que el agente ve en su pantalla en lugar de la secuencia de comandos de campaña cuando la ventaja es de esta lista. Por defecto no se establece| +Music On Hold|Música en espera| +ADD NEW MUSIC ON HOLD ENTRY|ADD NEW MUSIC EN ESPERA DE ENTRADA| +ADDING NEW MUSIC ON HOLD ENTRY|ADDING NEW MUSIC EN ESPERA DE ENTRADA| +MODIFY MUSIC ON HOLD ENTRY|MODIFICAR MÚSICA EN ESPERA DE ENTRADA| +DELETE MUSIC ON HOLD ENTRY|DELETE MÚSICA EN ESPERA DE ENTRADA| +MUSIC ON HOLD ENTRY LIST|MÚSICA EN ESPERA LISTA DE ENTRADA| +We STRONGLY recommend uploading only 16bit 8k PCM WAV audio files|Le recomendamos ENCARECIDAMENTE cargar sólo 16 bits 8k archivos de audio WAV PCM| +Music On Hold ID|Música en espera de identificación| +This is the short name of a Music On Hold entry. This needs to be a unique identifier. Do not use any spaces or punctuation for this field. max 100 characters, minimum of 2 characters|Este es el nombre corto de una música en espera de entrada. Esto debe ser un identificador único. No utilice espacios ni puntuacion para este campo. 100 caracteres como máximo, mínimo de 2 caracteres de| +Music On Hold Name|Música en espera Nombre| +This is a more descriptive name of the Music On Hold entry. This is a short summary of the Music On Hold context and will show as a comment in the musiconhold-vicidial.conf file. max 255 characters, minimum of 2 characters|Este es un nombre más descriptivo de la música en espera de entrada. Este es un breve resumen de la música en espera contexto y se verá como un comentario en el musiconhold archivo vicidial.conf. máximo de 255 caracteres, mínimo de 2 caracteres| +This option allows you to set the Music On Hold entry to active or inactive. Inactive will remove the entry from the conf files|Esta opción le permite definir la música en espera la entrada en activo o inactivo. Inactivo eliminará la entrada de los archivos de conf| +Random Order|Orden aleatorio| +This option allows you to define the playback of the audio files in a random order. If set to N then the defined order will be used|Esta opción le permite definir la reproducción de los archivos de audio en un orden aleatorio. Si se establece a N, entonces el orden definido se utilizará| +To add a new audio file to a Music On Hold entry the file must first be in the audio store, then you can select the file and click submit to add it to the file list. Music on hold is updated once per minute if there have been changes made. Any files not listed in a music on hold entry that are present in the music on hold folder will be deleted|Para añadir un nuevo archivo de audio a una música en espera de entrada el primer archivo debe estar en la tienda de audio, puede seleccionar el archivo y haga clic en Enviar para añadirlo a la lista de archivos. Música en espera se actualiza una vez por minuto si se han producido cambios realizados. Cualquier archivo que no figuran en la música en la entrada de reserva que están presentes en la música en la carpeta celebrar serán eliminados| +MUSIC ON HOLD ENTRY NOT ADDED|MÚSICA EN ESPERA entrada no AGREGADOS| +there is already a moh entry in the system with this ID|ya hay una entrada en el Ministerio de Salud en el sistema con este ID| +MUSIC ON HOLD ENTRY ADDED|MÚSICA EN ESPERA añadido la entrada de| +Click here to see Admin chages to this Music On Hold entry|Haga clic aquí para ver chages de administración para esta música en espera de entrada| +Audio Files|Archivos de Audio| +Add An Audio File|Añadir un archivo de audio| +Rank: |Rango:| +MUSIC ON HOLD ENTRY NOT MODIFIED|MÚSICA EN ESPERA DE ENTRADA SIN MODIFICAR| +MUSIC ON HOLD ENTRY MODIFIED|MÚSICA EN ESPERA entrada modificada| +Add A New MOH Entry|Agregar una nueva entrada del Ministerio de Salud| +Show MOH Entries|Mostrar las entradas del Ministerio de Salud| +Active Agent Server|Active Server Agent| +Setting this option to N will prevent agents from being able to login to this server through the vicidial agent screen. This is very useful when using a phone login load balanced setup. Default is Y|Al establecer esta opción a N de impedir que los agentes de poder acceder a este servidor a través de la pantalla del agente Vicidial. Esto es muy útil cuando se utiliza una carga de inicio de sesión de instalación del teléfono equilibrada. Por defecto es Y| +Rebuild Music On Hold|Volver a generar música en espera| +If you want to force a rebuilding of the music on hold files or if the music on hold entries or server entries have changed then this should be set to Y. After the music on hold files have been synchronized and reloaded then this will be changed to N. Default is Y|Si desea forzar una reconstrucción de la música en los archivos de la bodega o si la música en las entradas de espera ni entradas de servidor han cambiado entonces esto debe establecerse en Y. Después de la música en espera los archivos se han sincronizado y volver a cargar entonces esto va a ser cambiado a N. defecto es Y| +MUSIC ON HOLD ENTRY NOT DELETED|MÚSICA EN ESPERA DE ENTRADA no se eliminan| +MUSIC ON HOLD ENTRY DELETION CONFIRMATION|MÚSICA EN ESPERA DE ENTRADA SUPRESIÓN DE CONFIRMACIÓN| +Click here to delete music on hold entry|Haga clic aquí para borrar música en espera de entrada| +MUSIC ON HOLD DELETION COMPLETED|MÚSICA EN ESPERA SUPRESIÓN COMPLETA| +Starts with Eastern timezones and works West|Comienza con las zonas horarias del Este y del Oeste de obras| +Starts with Western timezones and works East|Comienza con las zonas horarias occidental y oriental de obras| +you must select a user group|usted debe seleccionar un grupo de usuarios| +Enable Second Webform|Formulario de Asistencia Segunda Habilitar| +WaitForSilence Options|Opciones WaitForSilence| +If Wait For Silence is desired on calls that are detected as Answering Machines then this field has those options. There are two settings separated by a comma, the first option is how long to detect silence in milliseconds and the second option is for how many times to detect that before playing the message. Default is EMPTY for disabled. A standard value for this would be wait for 2 seconds of silence twice|Si Wait For silencio es deseada en las llamadas que se detectan como Contestadoras entonces este campo tiene esas opciones. Hay dos opciones separadas por una coma, la primera opción es el tiempo para detectar silencio en milisegundos y la segunda opción es para cuántas veces se detecta que antes de reproducir el mensaje. Por defecto está vacío para discapacitados. Un valor estándar para este sería esperar 2 segundos de silencio en dos ocasiones| +This field is for entering the prompt to play when the agent gets an answering machine and clicks on the Answering Machine Message button in the transfer conference frame. You must set this to either an audio file in the audio store or a TTS prompt if TTS is enabled on your system|Este campo es para entrar en el sistema para jugar cuando el agente recibe un contestador automático y hace clic en el botón Responder a máquina contestadora en el marco de conferencias de transferencia. Debe establecer que esto sea un archivo de audio en la tienda de audio o un sistema TTS TTS si está habilitada en su sistema de| +EXTENDED ALTERNATE PHONE NUMBERS FOR THIS LEAD|EXTENDED SUPLENTE NÚMEROS DE TELÉFONO PARA ESTE DE PLOMO| +ADD NEW VOICEMAIL BOX|ADD NEW contestador| +ADDING NEW VOICEMAIL BOX|AGREGAR NUEVO contestador| +MODIFY VOICEMAIL BOX|MODIFICAR contestador| +MODIFY A VOICEMAIL BOX|MODIFICAR UN contestador| +DELETE VOICEMAIL BOX|DELETE contestador| +VOICEMAIL BOXES LIST|LISTA DE CORREO DE VOZ CAJAS| +VOICEMAIL BOXES|CAJAS DE CORREO DE VOZ| +ADD NEW VOICEMAIL BOX|ADD NEW contestador| +Voicemail ID|ID de correo de voz| +This is the all numbers identifier of this mailbox. This must not be a duplicate of an existing voicemail ID or the voicemail ID of a phone on the system, minimum of 2 characters|Este es el identificador de todos los números de este buzón. Esto no debe ser un duplicado de un mensaje de voz existentes de identificación o la identificación del correo de voz de un teléfono en el sistema, mínimo de 2 caracteres| +This is name associated with this voicemail box. max 100 characters, minimum of 2 characters|Este es el nombre asociado a este buzón de voz. 100 caracteres como máximo, mínimo de 2 caracteres de| +This is the password that is used to gain access to the voicemail box when dialing in to check messages max 10 characters, minimum of 2 characters|Esta es la contraseña que se utiliza para acceder al buzón de voz cuando se marca para revisar los mensajes máximo 10 caracteres, mínimo de 2 caracteres| +This option allows you to set the voicemail box to active or inactive. If the box is inactive you cannot leave messages on it and you cannot check messages in it|Esta opción le permite configurar la casilla de correo de voz activo o inactivo. Si el cuadro está inactivo no se puede dejar mensajes en él y no se puede revisar los mensajes en él| +This optional setting allows you to have the voicemail messages sent to an email account, if your system is set up to send out email. If this field is empty then no emails will be sent out|Este ajuste opcional le permite tener los mensajes de correo de voz enviado a una cuenta de correo electrónico, si su sistema está configurado para enviar correo electrónico. Si este campo está vacío, entonces no los correos electrónicos se envían| +VOICEMAIL BOX NOT ADDED|Contestador NO AGREGADOS| +there is already a voicemail box in the system with this ID|ya existe un buzón de voz en el sistema con este ID| +there is already a phone in the system with this voicemail ID|ya hay un teléfono en el sistema de correo de voz con este ID| +VOICEMAIL BOX ADDED|Contestador AGREGADOS| +VOICEMAIL BOX NOT MODIFIED|Contestador SIN MODIFICAR| +VOICEMAIL BOX MODIFIED|Contestador MODIFICADOS| +VOICEMAIL BOX NOT DELETED|Contestador no se eliminan| +VOICEMAIL BOX DELETION COMPLETED|Contestador SUPRESIÓN COMPLETA| +VOICEMAIL BOX DELETION CONFIRMATION|Contestador SUPRESIÓN DE CONFIRMACIÓN| +Click here to delete voicemail box|Haga clic aquí para eliminar buzón de voz| +DELETE THIS VOICEMAIL BOX|Este mensaje de voz DELETE BOX| +Click here to see Admin chages to this voicemail box|Haga clic aquí para ver chages de administración para esta casilla de correo de voz| +The following fields must have data|Los siguientes campos deben disponer de datos| +Campaign CID Override|Campaña CID Override| +If this field is set, this will override the campaign CallerID that is set for calls that are placed to leads in this list. Default is not set|Si se establece este campo, que reemplazarán la campaña CallerID que se establece para las llamadas que se colocan a la cabeza en esta lista. Por defecto no se establece| +Answering Machine Message Override|Contestador automático de mensajes Override| +If this field is set, this will override the Answering Machine Message set in the campaign for customers in this list. Default is not set|Si se establece este campo, esto anulará el mensaje de contestador automático situado en la campaña para los clientes en esta lista. Por defecto no se establece| +Drop Inbound Group Override|Drop de entrada Grupo de Override| +If this field is set, this in-group will be used for outbound calls within this list that drop from the outbound campaign instead of the drop in-group set in the campaign detail screen. Default is not set|Si se establece este campo, en este grupo se utilizará para las llamadas salientes dentro de esta lista que la caída de la campaña de salida en lugar de la caída en grupo situado en la pantalla de detalle de la campaña. Por defecto no se establece| +Agent Select Territories|Agente Seleccione territorios| +If this option is enabled and the agent belongs to at least one territory, the agent will have the option of selecting territories to dial leads from. The agent will see a list of available territories upon login and they will have the ability to go back to that territory list when paused to change their territories. For this function to work the Owner Only Dialing option must be set to TERRITORY and User Terriories must be enabled in the System Settings.|Si esta opción está activada y el agente pertenece a al menos un territorio, el agente tendrá la opción de selección de territorios a los cables de línea. El agente podrá ver una lista de los territorios disponibles a inicio de sesión y tendrán la capacidad de volver a la lista territorio cuando se detuvo a cambiar sus territorios. Para esta función a la labor del único dueño de marcado opción debe configurarse con el territorio y territorios de usuario debe estar habilitado en la configuración del sistema.| +Agent Choose Territories|Agente Elija territorios| +This option if set to 1 allows the user to choose the territories that they will receive calls from when they login to a MANUAL or INBOUND_MAN campaign. Otherwise the user will be set to use all of the territories that they are set to belong to in the User Territories administrative section|Esta opción si se establece en 1 permite al usuario elegir los territorios que van a recibir llamadas de los usuarios cuando ingresan a un manual o campaña INBOUND_MAN. De lo contrario el usuario será configurado para utilizar todos los territorios que se establecen a pertenecer a los territorios de usuario administrativos sección| +The AREACODE option is just like the Y option, except it is used to also filter out an entire area code in North America from being dialed, in this case using the 201XXXXXXX entry in the DNC list would block all calls to the 201 areacode if enabled|La opción codigoDeArea es como la opción-y, excepto que se utiliza para filtrar también un código de área en toda América del Norte desde que se está marcando, en este caso mediante la entrada en la lista 201XXXXXXX DNC podría bloquear todas las llamadas a los 201 codigoDeArea si está habilitada| +If you have the active DNC option set to AREACODE then you can also use area code wildcard entries like this 201XXXXXXX to block all calls to the 201 areacode when enabled|Si usted tiene la opción de DNC activas de codigoDeArea a continuación, usted también puede usar el código de entradas de la zona este 201XXXXXXX como comodín para bloquear todas las llamadas a los 201 codigoDeArea cuando está activado| +Carrier Description|Descripción Carrier| +This is put in the comments of the asterisk conf files above the dialplan and account entries. Maximum 255 characters|Éste se coloca en los comentarios de los archivos de conf asterisco encima del dialplan y anotaciones en cuenta. Máximo 255 caracteres| +CAMPAIGNS ALLOWING THIS IN-GROUP|CAMPAÑAS QUE PERMITA EN ESTE GRUPO| +This is the secret, or password, for the server in the iax auto-generated conf file for this server on other servers. Limit is 20 characters alphanumeric dash and underscore accepted. Default is test|Este es el secreto, o la contraseña, para que el servidor en el auto iax generado conf para este servidor en otros servidores. Límite es el tablero de 20 caracteres alfanuméricos y de subrayado aceptado. El valor predeterminado es la prueba| +Delete Voicemail After Email|Eliminar correo de voz después del email| +This optional setting allows you to have the voicemail messages deleted from the system after they have been emailed out. Default is N|Este ajuste opcional le permite tener los mensajes de correo de voz se elimina del sistema después de haber sido enviado por correo electrónico a cabo. Por defecto es n| +Last Campaign Call Date|Última fecha de convocatoria de la Campaña| +This is the last time that a call was handled by an agent logged into this campaign|Esta es la última vez que una llamada fue manejado por un agente registrado en esta campaña| +Custom User Fields|Los campos de usuario personalizada| +These five fields can be used for various purposes, and they can be populated in the web form addresses and scripts as user_custom_one and so on|Estos cinco campos se puede utilizar para diversos fines, y que se puede rellenar en el formulario web y direcciones de secuencias de comandos como user_custom_one y así sucesivamente| +CRM Popup Login|CRM Popup Login| +If set to Y, the CRM Popup Address is used to open a new window on agent login to this campaign. Default is N|Si se establece en Y, la Dirección de Popup CRM se utiliza para abrir una nueva ventana de inicio de sesión agente a esta campaña. Por defecto es n| +CRM Popup Address|CRM Dirección Popup| +The web address of a CRM login page, it can have variables populated just like the web form address, with the VAR in the front and using --A--user_custom_one--B-- to define variables|La dirección en Internet de una página de acceso de CRM, puede tener las variables de población como la dirección de formulario web, con el VAR en el frente y con la opción - A - user_custom_one - B - para definir variables| +If IN_GROUP is selected as the DID Route, then this is the call handling method used for these calls. CID will add a new lead record with every call using the CallerID as the phone number, CIDLOOKUP will attempt to lookup the phone number by the CallerID in the entire system, CIDLOOKUPRL will attempt to lookup the phone number by the CallerID in only one specified list, CIDLOOKUPRC will attempt to lookup the phone number by the CallerID in all of the lists that belong to the specified campaign, CLOSER is specified for VICIDIAL Closer calls, ANI will add a new lead record with every call using the ANI as the phone number, ANILOOKUP will attempt to lookup the phone number by the ANI in the entire system, ANILOOKUPRL will attempt to lookup the phone number by the ANI in only one specified list, XDIGITID will prompt the caller for an X digit code before the call will be put into the queue, VIDPROMPT will prompt the caller for their ID number and will create a new lead record with the CallerID as the phone number and the ID as the Vendor ID, VIDPROMPTLOOKUP will attempt to lookup the ID in the entire system, VIDPROMPTLOOKUPRL will attempt to lookup the vendor ID by the ID in only one specified list, VIDPROMPTLOOKUPRC will attempt to lookup the vendor ID by the ID in all of the lists that belong to the specified campaign. Default is CID|IN_GROUP Si se selecciona como la Ruta de DID, entonces este es el llamado método de control utilizado para estas llamadas. Cid agregar un registro de conducir nuevo con cada llamada mediante la CallerID como el número de teléfono, CIDLOOKUP intentará buscar el número de teléfono por el CallerID en todo el sistema, CIDLOOKUPRL intentará buscar el número de teléfono por el CallerID en una sola lista especificada , CIDLOOKUPRC intentará buscar el número de teléfono por el CallerID en todas las listas que pertenecen a la campaña especificada, más cerca se especifica para Vicidial Closer llamadas, ANI añadirá un nuevo registro de conducir con cada llamada mediante la ANI como el número de teléfono, ANILOOKUP intentará buscar el número de teléfono de la ANI en todo el sistema, ANILOOKUPRL intentará buscar el número de teléfono de la ANI en una sola lista especificada, XDIGITID pedirá la llamada de un código de dos dígitos X antes de la llamada se pondrá en la cola, VIDPROMPT pedirá la persona que llama por su número de identificación y creará un registro de conducir nuevo con el CallerID como el número de teléfono y el ID como el identificador de proveedor, VIDPROMPTLOOKUP intentará buscar el ID en todo el sistema, VIDPROMPTLOOKUPRL intentará búsqueda del proveedor de identificación de la identificación en una sola lista se especifica, VIDPROMPTLOOKUPRC tratará de buscar el proveedor de identificación de la identificación en todas las listas que pertenecen a la campaña especificado. El valor predeterminado es CID| +UNIFIED_CONTACT- This option will use the beta Vtiger 5.1.0 feature to search by phone number and bring up a search page in Vtiger|UNIFIED_CONTACT-Esta opción se utiliza la versión beta 5.1.0 Vtiger función para buscar por número de teléfono y acceder a la página de búsqueda en Vtiger| +Timer Action|Temporizador de Acción de| +This feature allows you to trigger actions after a certain amount of time. the D1 and D2 DIAL options will launch a call to the Transfer Conference Number presets and send them to the agent session, this is usually used for simple IVR validation AGI applications or just to play a pre-recorded message. WEBFORM will open the web form address. MESSAGE_ONLY will simply display the message that is in the field below. NONE will disable this feature and is the default|Esta característica le permite activar acciones después de una cierta cantidad de tiempo. D1 y D2 opciones de marcación lanzará un llamamiento a la transferencia de presets Conferencia Número y enviarlos a la sesión del agente, éste se utiliza generalmente para aplicaciones sencillas de validación IVR AGI o simplemente para jugar un mensaje pregrabado. WebForm se abrirá la dirección de formulario web. MESSAGE_ONLY simplemente mostrará el mensaje de que está en el campo de abajo. Ninguna de ellas podrá deshabilitar esta característica y es el predeterminado| +Timer Action Message|Temporizador de mensaje de acción| +This is the message that appears on the agent screen at the time the Timer Action is triggered|Este es el mensaje que aparece en la pantalla del agente en el momento de la acción del temporizador se dispara| +Timer Action Seconds|Temporizador Segundos Acción| +This is the amount of time after the call is connected to the customer that the Timer Action is triggered. Default is -1 which is also inactive|Esta es la cantidad de tiempo después de la llamada se conecta a los clientes que se desencadena la acción del temporizador. El valor predeterminado es -1, que también está inactivo| +This setting will override the Campaign settings|Esta configuración anula la configuración de la campaña| +Start Call URL|Iniciar llamada URL| +This web URL address is not seen by the agent, but it is called every time a call is sent to an agent if it is populated. Uses the same variables as the web form fields and scripts. This URL can NOT be a relative path. The Start URL does not work for Manual dial calls. Default is blank|Esta web dirección URL no es visto por el agente, sino que es llamado cada vez que una llamada se envía a un agente si se poblaron. Utiliza las mismas variables que los campos de formulario web y scripts. Esta URL no puede ser una ruta relativa. La URL de inicio no funciona para las llamadas de marcación manual. Por defecto está en blanco| +Dispo Call URL|Dispo Call URL| +This web URL address is not seen by the agent, but it is called every time a call is dispositioned by an agent if it is populated. Uses the same variables as the web form fields and scripts. dispo and talk_time are the variables you can use to retrieve the agent-defined disposition for the call and the actual talk time in seconds of the call. This URL can NOT be a relative path. Default is blank|Esta web dirección URL no es visto por el agente, sino que es llamado cada vez que una llamada es dispositioned por un agente, si se poblaron. Utiliza las mismas variables que los campos de formulario web y scripts. dispo y talk_time son las variables que puede utilizar para recuperar el agente definido por la disposición de la llamada y el tiempo de conversación real en segundos de la llamada. Esta URL no puede ser una ruta relativa. Por defecto está en blanco| +Xfer-Conf Number Override|Xfer-Conf Número Override| +These five fields allow for you to override the Transfer Conference number presets when the lead is from this list. Default is blank|Estos cinco campos permiten reemplazar la transferencia de presets Conferencia número cuando la iniciativa es de esta lista. Por defecto está en blanco| +These four fields allow for you to have two sets of Transfer Conference and DTMF presets. When the call or campaign is loaded, the vicidial.php script will show two buttons on the transfer-conference frame and auto-populate the number-to-dial and the send-dtmf fields when pressed. If you want to allow Consultative Transfers, a fronter to a closer, have the agent use the CONSULTATIVE checkbox, which does not work for third party non-ViciDial consultative calls. For those just have the agent click the Dial With Customer button. Then the agent can just LEAVE-3WAY-CALL and move on to their next call. If you want to allow Blind transfers of customers to a VICIDIAL AGI script for logging or an IVR, then place AXFER in the number-to-dial field. You can also specify an custom extension after the AXFER, for instance if you want to do a call to a special IVR you have set to extension 83900 you would put AXFER83900 in the number-to-dial field|Estos cuatro campos permiten que usted tenga dos conjuntos de transferencia de la Conferencia y presets DTMF. Cuando se carga la llamada o de la campaña, la secuencia de comandos vicidial.php mostrará dos botones en el marco de la transferencia de conferencias y rellenará de forma automática el número a marcar y el enviar los campos DTMF cuando se presiona. Si desea permitir Consultivo transferencias, un Fronter a una mayor, que el agente utiliza la casilla de consulta, que no funciona por falta de terceros Vicidial llamadas de consulta. Para aquellos que sólo tienen el agente, haga clic en el dial con el botón del cliente. Entonces, el agente puede dejar-3way-CALL y pasar a la siguiente llamada. Si desea permitir la transferencia ciega de los clientes a una secuencia de comandos AGI Vicidial para el registro o un IVR, a continuación, AXFER lugar en el número a marcar el terreno. También puede especificar una extensión personalizada después de la AXFER, por ejemplo, si usted quiere hacer una llamada a un IVR especiales que se han fijado a la extensión 83900 pondrías AXFER83900 en el número a marcar el terreno| diff --git a/agc_2-X/trunk/translations/fr_language.txt b/agc_2-X/trunk/translations/fr_language.txt index ea26614a..cb4cde1b 100644 --- a/agc_2-X/trunk/translations/fr_language.txt +++ b/agc_2-X/trunk/translations/fr_language.txt @@ -21,6 +21,7 @@ agc|call_log_display.php|0 agc|voicemail_check.php|0 agc|dbconnect.php|1 agc|timeclock.php|0 +agc|vdc_script_display.php|1 ***TRANSLATIONS*** ### special translations that should stay at the top of the file ### "JAN"|"JAN"| @@ -473,3 +474,18 @@ ERROR: There are no Shifts enabled for your user group|ERREUR: Il n'y a pas de c ERROR: You are not allowed to log in outside of your shift|ERREUR: Vous n'êtes pas autorisés à se connecter à l'extérieur de votre quart de travail| MANAGER OVERRIDE|MANAGER OVERRIDE| Your Shift is over or has changed, you have been logged out of your session|Votre Shift est au dessus ou a changé, vous avez été déconnecté de votre session| +### START translations for 2.2.0 release ### +You are not allowed to dial into other agent sessions|Vous n-êtes pas autorisé à composer dans les séances d-un autre agent| +QUICK TRANSFER|Quick Transfer| +Other Agents Status|Autres agents Etat| +Available Agents Transfer|Transfert des agents disponibles| +Show Calls In Queue|Afficher les appels en attente| +Calls In Queue|Appels en attente| +Hide Calls In Queue|Cacher les appels en attente| +Calls in Queue View Disabled for this campaign|Appels en attente Voir désactivé pour cette campagne| +YOU MUST BE PAUSED TO GRAB CALLS IN QUEUE|VOUS DEVEZ ÊTRE PAUSED GRAB AUX APPELS EN QUEUE| +Manager |Gestionnaire| +has selected your in-group choices|a sélectionné votre choix en groupe| +CONSULTATIVE|CONSULTATIF| +Close Message|Fermer Message| +TIMER NOTIFICATION|TIMER NOTIFICATION| diff --git a/agc_2-X/trunk/translations/fr_language_admin.txt b/agc_2-X/trunk/translations/fr_language_admin.txt index a712ac56..37a66f9a 100644 --- a/agc_2-X/trunk/translations/fr_language_admin.txt +++ b/agc_2-X/trunk/translations/fr_language_admin.txt @@ -64,6 +64,13 @@ vicidial|welcome_demo.php|1 vicidial|welcome_languages.php|1 vicidial|vicidial_admin_web_logo.gif|1 vicidial|vicidial_admin_web_logo_small.gif|1 +vicidial|user_territories.php|1 +vicidial|audio_store.php|1 +vicidial|AST_agent_time_detail.php|1 +vicidial|AST_agent_timeclock_detail.php|1 +vicidial|AST_OUTBOUNDsummary_interval.php|1 +vicidial|call_report_export.php|1 +vicidial|AST_CLOSERsummary_hourly.php|1 ***TRANSLATIONS***|||| ### special translations that should stay at the top of the file ### BORDER|BORDER| @@ -2100,3 +2107,377 @@ Human Answer|Réponse de l'homme| STATUS CATEGORIES|ÉTAT CATEGORIES| per campaign|par campagne| all campaigns|toutes les campagnes| +### START translations for 2.2.0 release ### +Delete From DNC Lists|Supprimer From Lists DNC| +This setting if set to 1 will allow a manager to remove phone numbers from the DNC lists in the VICIDIAL system|Ce paramètre si la valeur 1 permettra à un manager pour supprimer des numéros de téléphone dans les listes du DNC dans le système VICIDIAL| +DNC NOT DELETED|DNC pas supprimé| +This phone number is not in the Do Not Call List|Ce numéro de téléphone n-est pas dans la Do Not Call List| +DNC DELETED|DNC SUPPRIMÉ| +ADD OR DELETE NUMBERS FROM THE DNC LIST|AJOUTER OU SUPPRIMER LES NUMEROS DE LA LISTE DNC| +Add or Delete|Ajouter ou Supprimer| +Add-Delete Number From DNC|Ajouter-Supprimer numéro Du DNC| +Vtiger Search Dead Accounts|Vtiger Recherche Dead Comptes| +If Vtiger integration is enabled in the system settings then this setting will define whether deleted accounts will be searched when the agent clicks WEB FORM to search in the Vtiger system. DISABLED- deleted leads will not be searched, ASK- deleted leads will be searched and the vtiger search web page will ask the agent if they want to make the Vtiger account active, RESURRECT- will automatically make the deleted account active again and will take the agent to the account screen without delay upon clicking on WEB FORM. Default is DISABLED|Si Vtiger intégration est activée dans les paramètres du système, puis, cette option détermine si les comptes supprimés sera recherché lorsque l-agent clics WEB forme pour chercher dans le système de Vtiger. Handicapés conduit supprimés ne seront pas cherché, ASK-deleted conduit seront recherchés et la page de recherche vtiger web demandera à l-agent si ils veulent faire le compte Vtiger active, ressusciter-rend automatiquement le compte supprimé de nouveau active et elle prendra les agent à l-écran de compte sans tarder et à cliquer sur un formulaire Web. Par défaut est Disabled| +The DISPO option will create a call record for the Vtiger account without the agent needing to go to the vtiger search page through the WEB FORM|L-option DISPO créera un enregistrement d-appel pour le compte Vtiger sans que l-agent ayant besoin d-aller à la page de recherche vtiger Via le formulaire web| +The NEW_WINDOW option will open a new window upon login to the VICIDIAL agent screen|L-option new_window ouvrira une nouvelle fenêtre lors de sa connexion à l-écran de l-agent VICIDIAL| +Vtiger Status Call|Vtiger état des appels| +If Vtiger integration is enabled in the system settings then this setting will define whether the status of the Vtiger Account will be updated with the status of the VICIDIAL call after it has been dispositioned. Default is N|Si Vtiger intégration est activée dans les paramètres du système, puis utilisez ce paramètre pour définir si la situation du compte Vtiger sera mis à jour avec le statut de l-appel VICIDIAL après qu-il a été dispositioned. Par défaut est n| +There are also 5 additional settings that will define the kind of status: sale, dnc, customer contact, not interested, unworkable|Il ya également 5 autres paramètres qui définiront le type de statut: vente, DNC, contact client, pas intéressé, impossible| +If the customer is on hold and hears this estimated hold time message, the minimum time that will be played is 15 seconds|Si le client est en attente et entend ce message d-estime détenir le temps, le temps minimum qui sera jouée est de 15 secondes| +Email, User Code and Territory|Courrier électronique, code utilisateur et territoire| +These are optional fields|Ce sont des champs optionnels| +All options except for the Not Interested, Third and Fourth digit options will move on to the Survey Method call path|Toutes les options à l-exception des pas intéressé, troisième et quatrième options chiffre passera à la voie des appels de méthode Enquête| +Survey Third Digit|Enquête sur le troisième chiffre| +This allows for a third call path if the Third digit as defined in this field is pressed by the customer|Cela permet un chemin d-appel tiers si le troisième chiffre tel que défini dans ce domaine est pressé par le client| +Survey Fourth Digit|Enquête quatrième chiffre| +This allows for a fourth call path if the Fourth digit as defined in this field is pressed by the customer|Cela permet pour un chemin quatrième appel si la quatrième chiffres comme définis dans ce domaine est pressé par le client| +Survey Third Audio File|Troisième enquête sur Fichier Audio| +Survey Fourth Audio File|Quatrième étude Fichier Audio| +This is the third audio file to be played upon the selection by the customer of the Third Digit option|Ceci est le fichier audio troisième à être joué sur le choix par le client de l-option de troisième chiffre| +Survey Third Status|Troisième enquête Etat| +Survey Fourth Status|Quatrième enquête sur l-état| +This is the third status used for the call upon the selection by the customer of the Third Digit option|C-est le statut de troisième utilisés pour l-appel lancé à la sélection par le client de l-option de troisième chiffre| +Survey Third Extension|Enquête Troisième prorogation| +Survey Fourth Extension|Quatrième enquête Extension| +This is the third extension used for the call upon the selection by the customer of the Third Digit option. Default is 8300 which immediately hangs up the call after the Audio File message is played|Il s-agit de la troisième extension utilisé pour l-appel sur le choix par le client de l-option de troisième chiffre. Par défaut est 8300, qui se bloque immédiatement à l-appel après que le message audio du fichier est joué| +RANDOM: Randomly grabs lead within the statuses and lists defined|RANDOM: Hasard s-empare de plomb dans les statuts et listes définies| +UP LAST CALL TIME: Sorts by the newest local call time for the leads|UP LAST CALL TIME: Trie par la nouvelle durée d-un appel local pour le conduit| +DOWN LAST CALL TIME: Sorts by the oldest local call time for the leads|DOWN LAST CALL TIME: Trie par le doyen des temps d-appel local pour le conduit| +WARNING, we only recommend List Mix for advanced users, Please read the ViciDial Manager Manual|ATTENTION, nous recommandons que la liste Mix pour les utilisateurs avancés, S-il vous plaît lire le manuel VICIDIAL Manager| +Add Call Menu|Ajouter un appel Menu| +Copy Call Menu|Copiez Call Menu| +New Call Menu|Nouvel appel Menu| +Modify Call Menu|Modifier menu d-appel| +Delete Call Menu|Supprimer menu d-appel| +Call Menus|Appel Menus| +Menu ID|Menu ID| +This is the ID for this step of the call menu. This will also show up as the context that is used in the dialplan for this call menu|Ceci est l-ID pour cette étape du menu d-appel. Ce sera également visible selon le contexte qui est utilisée dans le plan de numérotation pour cet appel menu| +Menu Name|Nom du menu| +This field is the descriptive name for the call menu|Ce champ est le nom descriptif pour le menu d-appel| +Menu Prompt|Menu rapide| +This field contains the file name of the audio prompt to play at the beginning of this menu|Ce champ contient le nom du fichier audio de l-invite à jouer au début de ce menu| +Menu Timeout|Menu Timeout| +This field is where you set the timeout in seconds that the menu will wait for the caller to enter in a DTMF choice|Ce champ est l-endroit où vous définissez le délai en secondes que le menu va attendre que l-appelant à entrer dans un choix DTMF| +Menu Timeout Prompt|Menu prompt timeout| +This field contains the file name of the audio prompt to play when the timeout has been reached. Default is NONE to play no audio at timeout|Ce champ contient le nom du fichier audio de l-invite à jouer lorsque le délai d-attente a été atteint. AUCUNE par défaut est de ne jouer aucune audio à temporisation| +Menu Invalid Prompt|Menu Blancs Prompt| +This field contains the file name of the audio prompt to play when the caller has selected an invalid option. Default is NONE to play no audio at invalid|Ce champ contient le nom du fichier audio de l-invite à jouer lorsque l-appelant a choisi une option non valide. AUCUNE par défaut est de ne jouer aucune audio à invalide| +Menu Repeat|Menu Répétez| +This field is where you define the number of times that the menu will play after the first time if no valid choice is made by the caller. Default is 1 to repeat the menu once|Ce champ est l-endroit où vous définissez le nombre de fois que le menu sera joué après la première fois si aucun choix valide est faite par l-appelant. Par défaut est de 1 à répéter le menu une fois| +Menu Time Check|Menu Heure Départ| +This field is where you can select whether to restrict the Call Menu access to the specific hours set up in the selected Call Time. If the Call Time is blank, this setting will be ignored. Default is 0 for disabled|Ce champ est l-endroit où vous pouvez choisir de restreindre l-accès au menu d-appel des heures spécifiques mis en place à l-heure choisie Call. Si le temps d-appel est vide, ce paramètre sera ignoré. Par défaut est 0 pour les handicapés| +Call Time ID|Call Time ID| +This is the Call Time ID that will be used to restrict calling times if the Menu Time Check option is enabled|C-est l-appel Heure ID qui sera utilisé pour restreindre fois appelant si le menu Heure option Vérifier est activée| +Track Calls in Real-Time Report|Le suivi des appels dans Real-Time Report| +This field is where you can select whether you want the call to be tracked in the Real-time screen as an incoming IVR type call. Default is 1 for active|Ce champ est l-endroit où vous pouvez choisir si vous voulez l-appel à être suivis dans l-écran en temps réel comme un appel entrant RVI type. Par défaut est 1 pour actifs| +Option Value|Valeur d-option| +This field is where you define the menu option, possible choices are|Ce champ est l-endroit où vous définissez l-option de menu, les choix possibles sont| +Option Route|Option Itinéraire| +This menu contains the options for where to send the call if this option is selected|Ce menu contient les options pour savoir où envoyer l-appel si cette option est sélectionnée| +The special option TIMECHECK can be used only if you have Menu Time Check enabled and there is a Call Time defined for the Menu|Le timecheck option spéciale peut être utilisée que si vous avez menu Heure Départ activé et il ya un temps d-appel définis pour le menu| +Option Route Value|Valeur option Itinéraire| +This field is where you enter the value that defines where in the selected Option Route that the call is to be directed to|Ce champ est l-endroit où vous entrez la valeur qui désigne l-endroit du choisis option de route que l-appel doit être dirigé vers| +Option Route Value Context|Option Itinéraire valeur de contexte| +This field is optional and only used for EXTENSION Option Routes|Ce champ est optionnel et utilisé uniquement pour l-option Itinéraires EXTENSION| +ADD A NEW CALL MENU|PROPOSER UN NOUVEL APPEL MENU| +COPY CALL MENU|COPY CALL MENU| +This menu contains the options for where to send the call if this option is selected: CALLMENU,INGROUP,DID,HANGUP,EXTENSION,PHONE. For CALLMENU, the Route Value should be the Menu ID of the Call Menu that you want the call sent to. For INGROUP, the In-Group that you want the call to be sent to needs to be selected as well as the other 5 options that need to be set to properly route a call to an Inbound Group. For DID, the Route Value needs to be the DID pattern that you want to send the call to. For HANGUP, the Route Value can be the name of an audio file to play before hanging up the call. For EXTENSION, the Route Value needs to be the dialplan extension you want to send the call to, and the Route Value Context is the context that extension is located in, if left blank the context will default to default. For PHONE, the Route Value needs to be the phone login value for the phones entry that you want to send the call to. For VOICEMAIL, the Route Value needs to be the voicemail box number, the unavailable mesage will be played. For AGI, the Route Value needs to be the agi script and any values taht need to be passed to it.|Ce menu contient les options pour savoir où envoyer l-appel si cette option est sélectionnée: CALLMENU, endogroupe, DID, HANGUP, EXTENSION, téléphone. Pour CALLMENU, la valeur de marche doit être l-ID du menu d-appel que vous voulez que l-appel adressé à. Pour endogroupe, l-en-groupe que vous voulez que l-appel doit être envoyé aux besoins d-être sélectionnée ainsi que les 5 autres options qui restent à être mis à bien acheminer un appel à un groupe d-entrants. Pour DID, la valeur de route doit être le modèle de DID que vous voulez envoyer l-appel. Pour HANGUP, la valeur de la Route peut être le nom d-un fichier audio à jouer avant de raccrocher l-appel. Par extension, la qualité route doit être l-extension plan de numérotation que vous souhaitez envoyer l-appel à, et la route de valeur de contexte est le contexte que l-extension est situé dans, s-il est laissé en blanc le contexte par défaut par défaut. Pour le téléphone, la valeur de route doit être la valeur de connexion de téléphone pour les téléphones d-entrée que vous voulez envoyer l-appel. Pour la messagerie vocale, la Value itinéraire doit être le numéro de boîte vocale, le mesage non disponible sera joué. Pour AGI, la valeur de route doit être le script AGI et toutes les valeurs qui doivent être transmis à elle.| +Option Description|Option Description| +This field is where you can describe the option, this description will be put into the dialplan as a comment above the option|Ce champ est l-endroit où vous pouvez décrire l-option, cette description sera mis dans le plan de numérotation en tant que commentaire dessus de l-option| +Source Menu|Menu Source| +CALL MENU NOT ADDED|CALL MENU SANS ADDITION| +Call Menu ID must be between 2 and 50 characters in length and contain no|Appel menu ID doit être comprise entre 2 et 50 caractères de long et ne contiennent aucune| +CALL MENU ADDED|CALL MENU AJOUTEE| +CALL MENU NOT MODIFIED|CALL MENU PAS MODIFIÉ| +CALL MENU MODIFIED|CALL MENU mise à jour| +Click here to see Admin chages to this CALL MENU|Cliquez ici pour voir chages Admin à ce menu d-appel| +DELETE THIS CALL MENU|SUPPRIMER CETTE CALL MENU| +MODIFY A CALL MENU RECORD|MODIFIER UN APPEL Record menu| +Time Check|Time Check| +No Time Check|No Time Check| +Realtime Tracking|Suivi en temps réel| +No Realtime Tracking|Aucun traçage en temps réel| +Call Menu Options|Appel du menu Options| +Option|Option| +CALL MENU NOT DELETED|CALL MENU pas supprimé| +CALL MENU DELETION CONFIRMATION|CALL MENU DE SUPPRESSION DE CONFIRMATION| +Click here to delete CALL MENU|Cliquez ici pour supprimer CALL MENU| +CALL MENU DELETION COMPLETED|APPEL menu de suppression REMPLI| +CALL MENU LISTINGS|CALL MENU LISTINGS| +CALLMENU will send the call to the defined Call Menu|CALLMENU allez envoyer l-appel vers le menu Appel définie| +Call Menu|Appel du menu| +If CALLMENU is selected as the DID Route, then this is the Call Menu that calls will be sent to|Si CALLMENU est sélectionné comme la Route de DID, alors c-est le menu d-appel que les appels seront envoyés aux| +Show Call Menus|Afficher Call Menus| +Add A New Call Menu|Ajouter un nouveau menu d-appel| +Copy Call Menu|Copiez Call Menu| +To delete an Option, just set the Route to REMOVE and the option will be deleted when you click the SUBMIT button|Pour supprimer une option, vient de mettre la route pour supprimer et l-option sera supprimée lorsque vous cliquez sur le bouton ENVOYER| +Agent Only Callback Campaign Lock|Agent Only Lock Campagne de rappel| +This option defines whether AGENTONLY callbacks are locked to the campaign that the agent originally created them under. Setting this to 1 means that the agent can only dial them from the campaign they were set under, 0 means that the agent can access them no matter what campaign they are logged into. Default is 1|Cette option définit si rappels AGENTONLY sont enfermés à la campagne que l-agent a initialement créé sous. Mettre ce paramètre à 1 signifie que l-agent ne peut les composer dans la campagne, ils ont été définies sous, 0 signifie que l-agent peut y accéder quel que campagne, ils sont connecté. Par défaut est 1| +Central Sound Control Active|Central Sound Control Active| +This option defines whether the sound synchronization system is active across all servers. Default is 0 for inactive|Cette option définit si le système de synchronisation sonore est actif sur tous les serveurs. Par défaut est 0 pour inactif| +Sounds Web Server|Sounds Web Server| +This is the server name or IP address of the web server that will be handling the sound files on this system, this must match the server name or IP of the machine you are trying to access the audio_store.php webpage on or it will not work. Default is 127.0.0.1|C-est le nom du serveur ou l-adresse IP du serveur Web qui sera la manipulation des fichiers sonores sur ce système, cela doit correspondre le nom du serveur ou adresse IP de la machine que vous essayez d-accéder à la page Web audio_store.php sur ou ça ne marchera pas . Par défaut est 127.0.0.1| +Sounds Web Directory|Sounds Web Directory| +This auto-generated directory name is created at random by the system as the place that the audio store will be kept. All audio files will reside in this directory|Cette auto-générés nom du répertoire est créé au hasard par le système comme étant le lieu que le magasin audio seront conservés. Tous les fichiers audio se trouver dans ce répertoire| +Audio Store|Audio Store| +Audio File to Upload|Audio Fichier à télécharger| +This utility allows you to upload audio files to the web server so that they can be distributed to all of the ViciDial servers in a multi-server cluster. An important note, only two audio file types will work, .wav files that are PCM 16bit 8k and .gsm files that are 8bit 8k. Please verify that your files are properly formatted before uploading them here|Cet utilitaire vous permet de télécharger des fichiers audio sur le serveur Web de sorte qu-ils puissent être distribués à tous les serveurs VICIDIAL dans un cluster multi-serveur. Une remarque importante, seulement deux types de fichiers audio fonctionne, les fichiers. Wav qui sont PCM 16bit 8k et les fichiers. GSM qui sont 8bit 8K. S-il vous plaît vérifier que vos fichiers sont correctement mis en forme avant de les télécharger ici| +Sounds Update|Mise à jour de sons| +If you want to force a check of the sound files on this server, and the central audio store is enabled as a system setting, then this field will allow the sounds updater to run at the next top of the minute. Any time an audio file is uploaded from the web interface this is automatically set to Y for all servers that have Asterisk active. Default is N|Si vous voulez forcer une vérification des fichiers sonores sur ce serveur, et la banque centrale audio est activée d-un paramètre système, ce champ permettra aux sons de mise à jour à courir au début de la prochaine minute. Chaque fois qu-un fichier audio est téléchargé à partir de l-interface web de ce contrat est automatiquement réglé sur Y pour tous les serveurs qui ont activement Asterisk. Par défaut est n| +Active Voicemail Server|Active Server Voicemail| +In multi-server systems, this is the server that will handle all voicemail boxes. This server is also where the dial-in generated prompts will be uploaded from, the 8168 recordings|Dans les systèmes multi-serveur, c-est le serveur qui va gérer toutes les boîtes de messagerie vocale. Ce serveur est également lorsque le dial-in générée invites seront téléchargées à partir, le 8168 enregistrements| +Auto Dial Limit|Auto Dial Limite| +This is the maximum limit of the auto dial level in the campaign screen|C-est la limite maximale du niveau automatique ligne dans l-écran de campagne| +User Territories are not active on this system|Territoires utilisateur ne sont pas actifs sur ce système| +User Territories|Utilisateur Territoires| +List All Territories:|Lister tous les territoires:| +User Territories Active|Territoires utilisateur Active| +This setting allows you to enable the User Territories setttings from the user modification screen. This feature was added to allow for more integration with a customized Vtiger installation but can have applications in a pure ViciDial system as well. Default is 0 for disabled|Ce paramètre vous permet d-activer les Territoires utilisateur setttings de l-écran de modification de l-utilisateur. Cette fonctionnalité a été ajoutée afin de permettre une plus grande intégration avec une installation personnalisée Vtiger mais peut avoir des applications dans un système VICIDIAL purs ainsi. Par défaut est 0 pour les handicapés| +List Territories|Liste des territoires| +Add Territory|Ajouter Territoire| +Add User Territory|Ajouter un utilisateur Territoire| +Territory|Territoire| +Territory Description|Description du territoire| +Territory and Territory Description must be filled in|Territoire et du territoire La description doit être rempli| +there is already a territory in the system with this name|il ya déjà un territoire dans le système avec ce nom| +Territory Added|Ajouté le territoire| +Modify Territory|Modifier Territoire| +Territory not found|Territoire non trouvé| +This territory is not in the system with this name|Ce territoire n-est pas dans le système avec ce nom| +Territory Modified|Territoire de modification| +Territory must be filled in|Territoire doit être rempli| +Territory Deleted|Territoire Supprimé| +Delete This Territory|Supprimer ce territoire| +Vtiger Accounts|Vtiger Comptes| +Agents|Agents| +Territory, User and Level must be filled in|Territoire, d-utilisation et de niveau doivent être remplis| +this territory user is already in the system|cet utilisateur sur le territoire est déjà dans le système| +User Territory Added|Utilisateur Territoire Added| +this territory user is not in the system|cet utilisateur sur le territoire n-est pas dans le système| +User Territory Modified|Utilisateur Territoire de modification| +Territory and User must be filled in|Territoire et l-utilisateur doivent être remplis| +User Territory Deleted|Territoire d-utilisateur supprimé| +Vtiger Change Territory Owner|Vtiger Changer Territoire Propriétaire| +Had to add user territory|Dû ajouter territoire utilisateur| +Vtiger Territory Owner Changed|Vtiger Territoire propriétaire a changé| +Records Changed|Enregistrements modifiés| +ViciDial Recording Limit|VICIDIAL Recording Limit| +This field is where you set the maximum number of minutes that a call recording initiated by ViciDial can be. Default is 60 minutes|Ce champ est l-endroit où vous définissez le nombre maximal de minutes durant laquelle un enregistrement d-appel lancé par VICIDIAL peut l-être. Par défaut est de 60 minutes| +This is the dial plan context that the agent applications, like ViciDial, primarily use. It is assumed that all numbers dialed by the client apps are using this context so it is a good idea to make sure this is the most wide context possible. verify with extensions.conf file before changing. default is default|Tel est le contexte du plan de numérotation que les demandes d-agents, comme VICIDIAL, utilisez principalement. Il est supposé que tous les numéros composés par les applications clientes utilisent ce contexte, c-est donc une bonne idée de s-assurer que cela est possible, le contexte plus large. vérifier avec le fichier extensions.conf avant de changer. par défaut est par défaut| +Phone Context|Téléphone Contexte| +This is the dial plan context that this phone will use to dial out. If you are running a call center and you do not want your agents to be able to dial out outside of the ViciDial applicaiton for example, then you would set this field to a dialplan context that does not exist, something like agent-nodial. default is default|Tel est le contexte du plan de numérotation que ce téléphone se servira pour composer. Si vous utilisez un centre d-appel et que vous ne voulez pas que vos agents pour être en mesure de composer un numéro hors de l-application VICIDIAL par exemple, alors vous devez définir ce domaine à un contexte de plan de numérotation qui n-existe pas, quelque chose comme agent-nodial. par défaut est par défaut| +Use the HIDE option to completely remove the customer phone number from the agent display|Utilisez l-option Masquer pour supprimer complètement le numéro de téléphone du client depuis l-écran de l-agent| +Click here to see a traffic report for this DID|Cliquez ici pour voir un rapport de trafic pour cette DID| +Agent Time Detail|Agent Time Détails| +User Timeclock Detail Report|Utilisateur Timeclock Rapport détaillé| +Carrier Logging Active|Carrier Logging Active| +This setting allows you to log all hangup return codes for any outbound list dialing calls that you are placing. Default is N.|Ce paramètre vous permet d-enregistrer l-ensemble des codes de retour de raccrochage pour tout composant la liste des appels sortants que vous passez. Par défaut est N.| +Drop Lockout Time|Drop Lockout Time| +This is a number of hours that DROP abandon calls will be prevented from being dialed, to disable set to 0. This setting is very useful in countries like the UK where there are regulations preventing the attempted calling of customers within 72 hours of an Abandon, or DROP. Default is 0|Il s-agit d-un nombre d-heures que DROP abandonner les appels seront empêchés d-être composés, pour définir désactiver à 0. Ce paramètre est très utile dans des pays comme le Royaume-Uni où il existe une réglementation empêchant l-appelant a tenté de clients dans les 72 heures d-un abandon, ou DROP. Par défaut est 0| +Phone Ring Timeout|Phone Ring Timeout| +This is the amount of time, in seconds, that the phone will ring in the dialplan before sending the call to voicemail. Default is 60 seconds|Il s-agit de la quantité de temps, en secondes, que le téléphone sonne dans le plan de numérotation avant d-envoyer l-appel vers la messagerie vocale. Par défaut est de 60 secondes| +Allow Custom Dialplan Entries|Permettant de personnaliser le plan d-appel Entrées| +This option allows you to enter custom dialplan lines into Call Menus. Default is 0 for inactive|Cette option vous permet de saisir des lignes sur mesure plan de numérotation dans CALL Menus. Par défaut est 0 pour inactif| +Custom Dilplan Entry|Custom Dilplan Entrée| +This field allows you to enter in any dialplan elements that you want for the Call Menu|Ce champ vous permet d-entrer dans tous les éléments de plan de numérotation que vous souhaitez pour le menu d-appel| +You can enter multiple propmts in this field and the other prompt fields by separating them with a pipe character|Vous pouvez entrer propmts multiples dans ce domaine et invite les autres champs en les séparant par un caractère pipe| +Setting this field to zero 0 will mean that there will be no wait time after the prompt is played|Fixation de ce champ à zéro 0 signifie qu-il n-y aura pas de temps d-attente après le prompt est joué| +Conf File Secret|Conf dossier secret| +This is the secret, or password, for the phone in the iax or sip auto-generated conf file for this phone. Limit is 20 characters alphanumeric dash and underscore accepted. Default is test|C-est le secret ou mot de passe, pour le téléphone dans le IAX ou SIP auto-généré fichier de conf pour ce téléphone. La limite est de 20 caractères alphanumériques tiret de soulignement et acceptée. Par défaut est test| +Tracking Group|Groupe de suivi| +This is the ID that you can use to track calls to this Call Menu when looking at the IVR Report. The list includes CALLMENU as the default as well as all of the In-Groups|Ceci est l-ID que vous pouvez utiliser pour suivre les appels vers ce menu d-appel lorsque l-on examine le Rapport IVR. La liste comprend CALLMENU par défaut ainsi que l-ensemble de l-En-Groupes| +Agent Alert Filename|Agent d-alerte Filename| +The audio file to play to an agent to announce that a call is coming to the agent. To not use this function set this to X. Default is ding|Le fichier audio à lire à un agent d-annoncer qu-un appel arrive à l-agent. Pour ne pas utiliser cette fonction pour définir cette valeur par défaut est X. Ding| +This field as with the other audio fields in In-Groups, with the exception of the Agent Alert Filename, can have multiple audio files played if you put a pipe-separated list of audio files into the field|Ce domaine, comme avec les autres champs audio en groupes, à l-exception du nom de fichier d-alerte agent, peut avoir plusieurs fichiers audio joué seulement si vous mettez un tuyau d-une liste séparée par des fichiers audio dans le domaine| +No Agents No Queueing|Agents n Queueing| +If this field is set to Y or NO_PAUSED then no calls will be put into the queue for this in-group if there are no agents logged in and the calls will go to the No Agent No Queue Action. The NO_PAUSED option will also not send the callers into the queue if there are only paused agents in the in-group. Default is N|Si ce champ est réglé sur Y ou NO_PAUSED alors aucun appel ne sera mis dans la file d-attente pour cet en-groupe, si il n-ya pas d-agents connectés et les appels ira à l-agent Non Non action Queue. L-option NO_PAUSED enverra également pas les appelants en file d-attente s-il ya seulement une pause des agents dans l-en-groupe. Par défaut est n| +No Agent No Queue Action|Non Non Queue action de l-agent| +If No Agent No Queue is enabled, then this field defines where the call will go if there are no agents in the In-Group. Default is MESSAGE, this plays the sound files in the Action Value field and then hangs up|Si aucun agent Aucune file d-attente est activé, ce champ définit l-endroit où l-appel sera acheminé en l-absence des agents dans l-en-groupe. Par défaut est le message, celui-ci joue les fichiers audio dans le champ Valeur d-action, puis raccroche| +No Agent No Queue Action Value|Non Non Queue action de l-agent Valeur| +This is the value for the Action above. Default is|C-est la valeur pour l-action ci-dessus. Par défaut est| +Quick Transfer Button|Quick Transfer Button| +This option will add a Quick Transfer button to the agent screen below the Transfer-Conf button that will allow one click blind transferring of calls to the selected In-Group or number. IN_GROUP will send calls to the Default Xfer Group for this Campaign, or In-Group if there was an inbound call. The PRESET options will send the calls to the preset selected. Default is N for disabled|Cette option permet d-ajouter un bouton de transfert rapide à l-écran de l-agent en dessous du bouton Transfer-Conf qui permettra un clic aveugles transfert d-appels à la sélectionnés en-groupe ou un numéro. IN_GROUP va envoyer des appels au groupe par défaut Xfer pour cette campagne, ou en-groupe s-il y avait un appel entrant. Les options prédéfinies vous enverrons les appels à la preset sélectionnée. Par défaut est N pour les handicapés| +PrePopulate Transfer Preset|Préremplir Transfert Preset| +This option will fill in the Number to Dial field in the Transfer Conference frame of the agent screen if defined. Default is N for disabled|Cette option permet de remplir le champ Numéro de réseau commuté dans le cadre de transfert de conférence de l-écran de l-agent s-il est défini. Par défaut est N pour les handicapés| +Enable TTS Integration|Activer TTS Intégration| +This setting allows you to enable Text To Speech integration with Cepstral. This is currently only available for outbound Survey type campaigns. Default is 0 for disabled|Ce paramètre vous permet d-activer l-intégration Text To Speech avec Cepstral. Ce n-est actuellement disponible pour les campagnes Enquête sortants type. Par défaut est 0 pour les handicapés| +ADD NEW TTS ENTRY|ADD NEW ENTRY TTS| +ADDING NEW TTS ENTRY|Ajout de nouveaux TTS ENTRY| +MODIFY TTS ENTRY|MODIFIER TTS ENTRY| +DELETE TTS ENTRY|DELETE TTS ENTRY| +TTS ENTRY LIST|TTS Entry List| +TEXT-TO-SPEECH(TTS) LISTINGS|TEXT-to-Speech (TTS) Inscriptions| +Text To Speech|Text To Speech| +Show TTS Entries|Afficher TTS Entrées| +Add A New TTS Entry|Ajouter une nouvelle entrée TTS| +TTS ID|TTS ID| +TTS Name|TTS Nom| +TTS Text|TTS Text| +TTS ENTRY NOT ADDED|TTS entrée non AJOUTEE| +there is already a tts entry in the system with this ID|il existe déjà une entrée dans le système TTS avec cette ID| +TTS ENTRY ADDED|TTS Entry Ajoutée| +MODIFY A TTS RECORD|MODIFIER UN RECORD TTS| +Click here to see Admin chages to this TTS entry|Cliquez ici pour voir chages Admin à cette entrée TTS| +DELETE THIS TTS ENTRY|DELETE THIS ENTRY TTS| +TTS ENTRY NOT MODIFIED|TTS entrée n-est pas à jour| +TTS ENTRY MODIFIED|TTS entrée modifiée| +TTS ENTRY NOT DELETED|TTS ENTRY pas supprimé| +TTS ENTRY DELETION CONFIRMATION|TTS ENTREE DE SUPPRESSION DE CONFIRMATION| +Click here to delete tts entry|Cliquez ici pour supprimer l-entrée tts| +This is the short name of a TTS entry. This needs to be a unique identifier. Do not use any spaces or punctuation for this field. max 50 characters, minimum of 2 characters|Ceci est le nom court d-une entrée de TTS. Cela doit être un identifiant unique. N-utilisez pas d-espaces ou de ponctuation dans ce champ. max 50 caractères, minimum de 2 caractères| +This is a more descriptive name of the TTS entry. This is a short summary of the TTS definition. max 100 characters, minimum of 2 characters|Il s-agit d-un nom plus descriptif de l-entrée TTS. Ceci est un bref résumé de la définition de TTS. max 100 caractères, minimum de 2 caractères| +This option allows you to set the TTS entry to active or inactive|Cette option vous permet de définir l-entrée de TTS à l-état actif ou inactif| +This is the actual Text To Speech data field that is sent to Cepstral for creation of the audio file to be played to the customer. you can use Speech Synthesis Markup Language -SSML- in this field, for example|Il s-agit du texte à la parole champ de données qui est envoyé à Cepstral pour la création du fichier audio à lire pour le client. vous pouvez utiliser Speech Synthesis Markup Language-SSML, dans ce domaine, par exemple| +for a 1 second break. You can also use several variables such as first name, last name and title as ViciDial variables just like you do in a Script: --A--first_name--B--. Here is a list of the available variables: |pour une pause de 1 seconde. Vous pouvez également utiliser plusieurs variables telles que nom, prénom et titre en tant que variables VICIDIAL comme vous le faites dans un script: - Un prenom - - B -. Voici une liste des variables disponibles:| +Multiple Campaign Drop Rate Group|Multiples campagne Drop Rate Group| +This feature allows you to set a campaign as a member of a Campaign Drop Rate Group, or a group of campaigns whose Human Answered calls and Drop calls for all campaigns in the group will be combined into a shared drop percentage, or abandon rate. This allows you to to run multiple campaigns at once and more easily control your drop rate. This is particularly useful in the UK where regulations permit this drop rate calculation method with campaign grouping for the same company even if there are several campaigns that company is running during the same day. To enable this for a campaign, just select a group from the list. There are 10 groups defined in the system by default, you can contact your system administrator to add more. Default is DISABLED|Cette fonctionnalité vous permet de définir une campagne comme un membre d-un groupe de la Campagne taux d-abandon, ou un groupe de campagnes dont l-homme appels répondus et les appels de chute pour toutes les campagnes dans le groupe seront combinés en un pourcentage partagée déposer, ou les taux d-abandon. Ceci vous permet d-exécuter plusieurs campagnes à la fois et plus facile à contrôler votre taux de chute. Ceci est particulièrement utile dans le Royaume-Uni où la réglementation permet cette méthode de calcul des taux d-abandon avec une campagne de groupement pour la même compagnie, même s-il ya plusieurs campagnes cette société est en marche pendant le jour même. Pour activer ce pour une campagne, il suffit de sélectionner un groupe de la liste. Il existe 10 groupes définis dans le système par défaut, vous pouvez contacter votre administrateur système d-ajouter d-autres. Par défaut est Disabled| +IMPORTANT, this is the password only for the agent web interface phone login, to change the sip.conf or iax.conf password, or secret, for this phone device you need to modify the Conf File Secret field further down on this page|IMPORTANT, c-est le seul mot de passe pour le web Connexion Agent interface de téléphone, pour changer la sip.conf iax.conf ou mot de passe, ou secrets, pour cet appareil de téléphone que vous devez modifier le fichier de conf champ Secret plus bas sur cette page| +Agent Status Viewable Groups|Le statut de mandataire Viewable Groupes| +This is a selectable list of User Groups and user functions to which members of this user group can view the status of as well as transfer calls to inside of the agent screen. The ALL-GROUPS option allows the users in this group to see and transfer calls to any user on the system. The CAMPAIGN-AGENTS option allows users in this group to see and transfer calls to any user in the campaign that they are logged into|Ceci est une liste sélectionnable de groupes d-utilisateurs et les fonctions utilisateur pour lequel les membres de ce groupe d-utilisateurs peuvent visualiser l-état des appels ainsi que le transfert vers l-intérieur de l-écran de l-agent. The All-GROUPES option permet aux utilisateurs de ce groupe à voir et à transférer des appels vers n-importe quel utilisateur sur le système. La CAMPAGNE AGENTS option permet aux utilisateurs de ce groupe à voir et à transférer des appels vers n-importe quel utilisateur dans la campagne à laquelle ils sont connectés à| +Agent Status View Time|Le statut de mandataire Afficher Time| +This option defines whether the agent will see the amount of time that users in their agent sidebar have been in their current status. Default is N for no or disabled|Cette option définit si l-agent va voir la quantité de temps que les utilisateurs dans leur encadré agent ont été dans leur état actuel. Par défaut est N pour non ou handicapés| +This option allows an agent to disposition a call as CALLBK and choose the date and time at which the lead will be re-activated|Cette option permet à un agent à disposition un appel comme CALLBK et choisir la date et l-heure à laquelle le plomb sera ré-activé| +Agent View Calls in Queue|Agent Voir appels en attente| +If set to anything but NONE, agents will be able to see details about the calls that are waiting in queue in their agent screen. If set to a number value, the calls displayed will be limited to the number selected. Default is NONE|Si défini à autre chose mais aucun, les agents seront en mesure de voir des détails sur les appels qui sont en attente dans la file d-attente dans leur écran de l-agent. S-il est défini à une valeur numérique, les appels affiché sera limité au nombre sélectionné. Par défaut est AUCUN| +View Calls in Queue Launch|Voir les appels en attente de lancement| +This setting if set to AUTO will have the Calls in Queue frame show up upon login by the agent into the agent screen. Default is MANUAL|Ce paramètre s-il est réglé sur AUTO auront la demande, dans la file d-attente apparaissent cadre moment de la connexion par l-agent dans l-écran de l-agent. Par défaut est Manuel| +Agent Grab Calls in Queue|Agent Grab appels en attente| +This option if set to Y will allow the agent to select the call that they want to take from the Calls in Queue display by clicking on it while paused. Agents will only be able to grab inbound calls or transferred calls, not outbound calls. Default is N|Cette option s-il est réglé sur Y permet à l-agent pour sélectionner l-appel qui veulent prendre de la demande, dans la file d-attente d-affichage en cliquant sur elle pendant la pause. Agents ne seront en mesure de saisir les appels entrants ou les appels transférés, les appels sortants pas. Par défaut est n| +Agent Call Re-Queue Button|Agent d-appel Re-Queue Button| +This option if set to Y will add a Re-Queue Customer button to the agent screen, allowing the agent to send the call into an AGENTDIRECT queue that is reserved for the agent only. Default is N|Cette option s-il est réglé sur Y va ajouter un bouton Re-file d-attente des clients à l-écran de l-agent, permettant à l-agent d-envoyer l-appel dans une file d-attente AGENTDIRECT qui est réservé à l-agent seulement. Par défaut est n| +Agent Pause After Each Call|Agent Pause après chaque appel| +This option if set to Y will pause the agent after every call automatically. Default is N|Cette option s-il est réglé sur Y se mettra en pause l-agent après chaque appel automatiquement. Par défaut est n| +Starts with the highest rank and works its way down|Commence par le plus haut rang et fait son chemin vers le bas| +Starts with the lowest rank and works its way up|Commence avec le plus bas grade et fait son chemin jusqu-à| +Starts with owners beginning with Z and works its way down|Commence avec les propriétaires commençant par Z et fait son chemin vers le bas| +Starts with owners beginning with A and works its way up|Commence avec les propriétaires commençant par A et fait son chemin jusqu-à| +No Hopper Dialing|N Hopper Dialing| +If This is enabled, the hopper will not run for this campaign. This option is only available when the dial method is set to MANUAL or INBOUND_MAN. It is recommended that you do not enable this option if you have a very large lead database, over 100,000 leads. With No Hopper Dialing, the following features do not work: lead recycling, auto-alt-dialing, list mix, list ordering with Xth NEW. If you want to use Owner Only Dialing you must have No Hopper Dialing enabled. Default is N for disabled|Si elle est activée, la trémie ne fonctionnera pas pour cette campagne. Cette option n-est disponible que lorsque la méthode du cadran est mis en mode manuel ou INBOUND_MAN. Il est recommandé de ne pas activer cette option si vous avez une base très large de plomb, plus de 100.000 prospects. Avec pas d-appel Hopper, les caractéristiques suivantes ne fonctionnent pas: recyclage du plomb, auto-alt-numérotation, mélanger la liste, mise en ordre avec Xème NEW. Si vous souhaitez utiliser Propriétaire composer seulement vous devez avoir pas d-appel Hopper activé. Par défaut est N pour les handicapés| +Owner Only Dialing|Propriétaire composer seulement| +If This is enabled, the agent will only receive leads that they are within the ownership parameters for. If this is set to USER then the agent must be the user defined in the database as the owner of this lead. If this is set to TERRITORY then the owner of the lead must match the territory listed in the User Modification screen for this agent. If this is set to USER_GROUP then the owner of the lead must match the user group that the agent is a member of. For this feature to work the dial method must be set to MANUAL or INBOUND_MAN and No Hopper Dialing must be enabled. Default is NONE for disabled|Si elle est activée, l-agent ne recevra pistes qu-ils sont dans les paramètres de propriété pour. Si cela est réglé sur Utilisateur, puis l-agent doit être définie par l-utilisateur dans la base de données en tant que propriétaire de ce plomb. Si cela est défini au territoire, le propriétaire de la direction doit correspondre au territoire énumérées dans l-écran de Modification de l-utilisateur pour cet agent. Si ce réglage est à GROUPE_UTILISATEUR le propriétaire du nom de la sonde doit correspondre au groupe d-utilisateurs que l-agent est un membre de. Pour que cette fonction soit la méthode cadran doit être réglé en mode manuel ou INBOUND_MAN Hopper et pas d-appel doit être activé. Par défaut est AUCUN pour les handicapés| +Reset Times|Reset Times| +This field allows you to put times in, separated by a dash-, that this list will be automatically reset by the system. The times must be in 24 hour format with no punctuation, for example 0800-1700 would reset the list at 8AM and 5PM every day. Default is empty|Ce champ vous permet de mettre fois, séparées par un tiret, que cette liste sera automatiquement remis à zéro par le système. Les heures doivent être au format 24 heures sans ponctuation, par exemple 0800-1700 serait rétablir la liste à 8 h et 5pm tous les jours. Par défaut est vide| +Owner: |Propriétaire:| +OWNERS WITHIN THIS LIST|Guichet unique de cette liste| +RANKS WITHIN THIS LIST|LES RANGS DANS CETTE LISTE| +Allow Alerts|Permettez Alertes| +This field gives you the ability to allow agent browser alerts to be enabled by the agent for when calls come into their vicidial.php session. Default is 0 for NO|Ce champ vous donne la possibilité de permettre navigateur agent des alertes pour être activé par l-agent pour les appels entrants sur leur session vicidial.php. Par défaut est 0 pour le NO| +Agent Display Dialable Leads|Agent d-affichage composable Leads| +This option if enabled will show the number of dialable leads available in the campaign in the agent screen. This number is updated in the system once a minute and will be refreshed on the agent screen every few seconds|Cette option si elle est activée affiche le nombre de pistes d-accès automatique disponibles dans la campagne dans l-écran de l-agent. Ce numéro est mis à jour dans le système une fois par minute et sera rafraîchie à l-écran tous les agents de quelques secondes| +VICIDIAL Balance Rank|VICIDIAL Solde Rank| +This field allows you to set the order in which this server is to be used for balance dialing, if balance dialing is enabled. The server with the highest rank will be used first in placing Balance fill calls. Default is 0|Ce champ vous permet de définir l-ordre dans lequel ce serveur doit être utilisé pour la composition à l-équilibre, si vous appelez l-équilibre est activé. Le serveur avec le plus haut rang sera utilisé en premier dans le placement de la balance remplir appels. Par défaut est 0| +Inbound Summary Hourly Report|Inbound Résumé Hourly Report| +orders by the amount of time agent has been actively waiting for a call|commandes par la quantité de temps d-attente agent a été activement pour un appel| +Agent Script Override|Agent Script Override| +If this field is set, this will be the script that the agent sees on their screen instead of the campaign script when the lead is from this list. Default is not set|Si ce champ est défini, ce sera le script que l-agent voit sur son écran au lieu du script campagne lorsque le plomb est de cette liste. Défaut n-est pas réglé| +Music On Hold|Musique d-attente| +ADD NEW MUSIC ON HOLD ENTRY|ADD NEW MUSIC ON HOLD ENTRY| +ADDING NEW MUSIC ON HOLD ENTRY|AJOUT DE NEW MUSIC ON HOLD ENTRY| +MODIFY MUSIC ON HOLD ENTRY|MODIFIER LA MUSIQUE EN ATTENTE ENTREE| +DELETE MUSIC ON HOLD ENTRY|DELETE MUSIC ON HOLD ENTRY| +MUSIC ON HOLD ENTRY LIST|MUSIC ON HOLD Entry List| +We STRONGLY recommend uploading only 16bit 8k PCM WAV audio files|Nous recommandons fortement d-upload uniquement 16bit 8k fichiers PCM WAV| +Music On Hold ID|Musique en attente d-identification| +This is the short name of a Music On Hold entry. This needs to be a unique identifier. Do not use any spaces or punctuation for this field. max 100 characters, minimum of 2 characters|Ceci est le nom court d-une musique d-attente d-entrée. Cela doit être un identifiant unique. N-utilisez pas d-espaces ou de ponctuation dans ce champ. max 100 caractères, minimum de 2 caractères| +Music On Hold Name|Musique d-attente Nom| +This is a more descriptive name of the Music On Hold entry. This is a short summary of the Music On Hold context and will show as a comment in the musiconhold-vicidial.conf file. max 255 characters, minimum of 2 characters|Il s-agit d-un nom plus descriptif de la Musique en attente d-entrée. Ceci est un bref résumé de la Musique en attente contexte et s-affiche comme un commentaire dans le musiconhold-file vicidial.conf. 255 caractères max, minimum de 2 caractères| +This option allows you to set the Music On Hold entry to active or inactive. Inactive will remove the entry from the conf files|Cette option vous permet de définir la musique d-attente à l-entrée active ou inactive. Inactifs va supprimer l-entrée à partir des fichiers conf| +Random Order|Random Order| +This option allows you to define the playback of the audio files in a random order. If set to N then the defined order will be used|Cette option vous permet de définir la lecture des fichiers audio dans un ordre aléatoire. Si elle est égale à N, alors l-ordre défini sera utilisé| +To add a new audio file to a Music On Hold entry the file must first be in the audio store, then you can select the file and click submit to add it to the file list. Music on hold is updated once per minute if there have been changes made. Any files not listed in a music on hold entry that are present in the music on hold folder will be deleted|Pour ajouter un nouveau fichier audio à une musique d-attente d-entrée, le fichier doit d-abord être dans le magasin de l-audio, alors vous pouvez sélectionner le fichier et cliquez sur Soumettre pour l-ajouter à la liste des fichiers. Musique d-attente est mis à jour une fois par minute s-il ya eu des modifications apportées. Tous les fichiers qui ne figurent pas dans une musique à l-entrée détiennent qui sont présents dans la musique sur le dossier de détention seront supprimés| +MUSIC ON HOLD ENTRY NOT ADDED|MUSIC ON HOLD entrée non AJOUTEE| +there is already a moh entry in the system with this ID|il existe déjà une entrée dans le système de moh avec cette ID| +MUSIC ON HOLD ENTRY ADDED|MUSIC ON HOLD Entry Ajoutée| +Click here to see Admin chages to this Music On Hold entry|Cliquez ici pour voir chages d-administration pour cette musique en attente d-entrée| +Audio Files|Fichiers audio| +Add An Audio File|Ajouter un fichier audio| +Rank: |Rank:| +MUSIC ON HOLD ENTRY NOT MODIFIED|MUSIC ON HOLD entrée n-est pas à jour| +MUSIC ON HOLD ENTRY MODIFIED|MUSIC ON HOLD entrée modifiée| +Add A New MOH Entry|Ajouter une nouvelle entrée MOH| +Show MOH Entries|Afficher MOH Entrées| +Active Agent Server|Active Server Agent| +Setting this option to N will prevent agents from being able to login to this server through the vicidial agent screen. This is very useful when using a phone login load balanced setup. Default is Y|La définition de cette option pour empêcher que des agents N sera d-être capable de se connecter à ce serveur à travers l-écran de l-agent VICIDIAL. Ceci est très utile lorsque vous utilisez une charge de connexion de configuration du téléphone équilibrée. Par défaut est Y.| +Rebuild Music On Hold|Reconstruire la musique d-attente| +If you want to force a rebuilding of the music on hold files or if the music on hold entries or server entries have changed then this should be set to Y. After the music on hold files have been synchronized and reloaded then this will be changed to N. Default is Y|Si vous voulez forcer une reconstruction de la musique sur fichiers contiennent ou si la musique sur les entrées de détenir ou des entrées de serveur ont changé, alors ceci doit être réglé sur Y. Après la musique d-attente les fichiers ont été synchronisés et rechargés alors ce sera changée à N. défaut est Y.| +MUSIC ON HOLD ENTRY NOT DELETED|MUSIC ON HOLD ENTRY pas supprimé| +MUSIC ON HOLD ENTRY DELETION CONFIRMATION|MUSIC ON HOLD ENTREE DE SUPPRESSION DE CONFIRMATION| +Click here to delete music on hold entry|Cliquez ici pour supprimer la musique en attente d-entrée| +MUSIC ON HOLD DELETION COMPLETED|MUSIQUE EN ATTENTE DE SUPPRESSION REMPLI| +Starts with Eastern timezones and works West|Commence avec les fuseaux horaires de l-Est et l-Ouest de travaux| +Starts with Western timezones and works East|Commence avec les fuseaux horaires de l-Ouest et travaille Est| +you must select a user group|Vous devez sélectionner un groupe d-utilisateurs| +Enable Second Webform|Activer Webform Deuxième| +WaitForSilence Options|WaitForSilence Options| +If Wait For Silence is desired on calls that are detected as Answering Machines then this field has those options. There are two settings separated by a comma, the first option is how long to detect silence in milliseconds and the second option is for how many times to detect that before playing the message. Default is EMPTY for disabled. A standard value for this would be wait for 2 seconds of silence twice|Si Wait For Silence est demandée sur les appels qui sont détectés comme répondeur alors ce champ possède ces options. Il ya deux paramètres séparés par une virgule, la première option est combien de temps pour détecter le silence en millisecondes et la seconde option est pour combien de fois de détecter que avant la lecture du message. Par défaut est vide pour les handicapés. Une valeur standard pour ce serait attendre 2 secondes de silence à deux reprises| +This field is for entering the prompt to play when the agent gets an answering machine and clicks on the Answering Machine Message button in the transfer conference frame. You must set this to either an audio file in the audio store or a TTS prompt if TTS is enabled on your system|Ce champ sert à saisir l-invite à jouer lorsque l-agent est un répondeur et clique sur le bouton Répondre Message Machine dans le cadre de conférences de transfert. Vous devez définir ce soit à un fichier audio dans le magasin audio ou une invite si TTS TTS est activé sur votre système| +EXTENDED ALTERNATE PHONE NUMBERS FOR THIS LEAD|EXTENSION SUPPLEANT DE NUMEROS DE TELEPHONE POUR CE PLOMB| +ADD NEW VOICEMAIL BOX|ADD NEW messagerie vocale| +ADDING NEW VOICEMAIL BOX|AJOUT DE NOUVEAUX la boîte vocale| +MODIFY VOICEMAIL BOX|MODIFIER la boîte vocale| +MODIFY A VOICEMAIL BOX|MODIFIER UN messagerie vocale| +DELETE VOICEMAIL BOX|DELETE la boîte vocale| +VOICEMAIL BOXES LIST|VOCAL encadrés Liste| +VOICEMAIL BOXES|VOCAL BOITES| +ADD NEW VOICEMAIL BOX|ADD NEW messagerie vocale| +Voicemail ID|Voicemail ID| +This is the all numbers identifier of this mailbox. This must not be a duplicate of an existing voicemail ID or the voicemail ID of a phone on the system, minimum of 2 characters|Il s-agit de la identifiant nombres de cette boîte aux lettres. Cela ne doit pas être un doublon d-un répondeur d-identification existant ou la boîte vocale d-ID d-un téléphone sur le système, au moins 2 caractères| +This is name associated with this voicemail box. max 100 characters, minimum of 2 characters|Ce nom est associé à cette boîte vocale. max 100 caractères, minimum de 2 caractères| +This is the password that is used to gain access to the voicemail box when dialing in to check messages max 10 characters, minimum of 2 characters|C-est le mot de passe utilisés pour accéder à la boîte vocale lors de la numérotation pour vérifier ses messages max 10 caractères, minimum de 2 caractères| +This option allows you to set the voicemail box to active or inactive. If the box is inactive you cannot leave messages on it and you cannot check messages in it|Cette option vous permet de configurer la boîte vocale à l-état actif ou inactif. Si la case est inactive vous ne pouvez pas laisser de messages sur elle et vous ne pouvez pas vérifier les messages en elle| +This optional setting allows you to have the voicemail messages sent to an email account, if your system is set up to send out email. If this field is empty then no emails will be sent out|Ce paramètre facultatif vous permet d-avoir les messages vocaux envoyés à un compte de messagerie, si votre système est configuré pour envoyer des email. Si ce champ est vide, alors pas de courriels seront envoyés| +VOICEMAIL BOX NOT ADDED|La boîte vocale PAS AJOUTEE| +there is already a voicemail box in the system with this ID|il existe déjà une boîte vocale dans le système avec cette ID| +there is already a phone in the system with this voicemail ID|il ya déjà un téléphone dans le système avec ce message vocal ID| +VOICEMAIL BOX ADDED|La boîte vocale AJOUTEE| +VOICEMAIL BOX NOT MODIFIED|La boîte vocale PAS MODIFIÉ| +VOICEMAIL BOX MODIFIED|La boîte vocale mise à jour| +VOICEMAIL BOX NOT DELETED|La boîte vocale pas supprimé| +VOICEMAIL BOX DELETION COMPLETED|La boîte vocale SUPPRESSION REMPLI| +VOICEMAIL BOX DELETION CONFIRMATION|La boîte vocale SUPPRESSION DE CONFIRMATION| +Click here to delete voicemail box|Cliquez ici pour supprimer boîte vocale| +DELETE THIS VOICEMAIL BOX|SUPPRIMER CETTE BOITE VOCALE| +Click here to see Admin chages to this voicemail box|Cliquez ici pour voir chages Admin à cette boîte de messagerie vocale| +The following fields must have data|Les champs suivants doivent avoir des données| +Campaign CID Override|Campagne CID Override| +If this field is set, this will override the campaign CallerID that is set for calls that are placed to leads in this list. Default is not set|Si ce champ est définie, elle aura préséance sur la campagne CallerID qui est défini pour les appels qui sont placés devant une piste dans cette liste. Défaut n-est pas réglé| +Answering Machine Message Override|Answering Machine Message Override| +If this field is set, this will override the Answering Machine Message set in the campaign for customers in this list. Default is not set|Si ce champ est définie, elle aura préséance sur le message répondeur mis dans la campagne pour les clients de cette liste. Défaut n-est pas réglé| +Drop Inbound Group Override|Drop Inbound Groupe Override| +If this field is set, this in-group will be used for outbound calls within this list that drop from the outbound campaign instead of the drop in-group set in the campaign detail screen. Default is not set|Si ce champ est défini, dans ce groupe seront utilisées pour les appels sortants de cette liste de cette goutte de la campagne à l-étranger au lieu de la baisse du groupe fixé dans l-écran de détail de la campagne. Défaut n-est pas réglé| +Agent Select Territories|Agent de sélectionner des territoires| +If this option is enabled and the agent belongs to at least one territory, the agent will have the option of selecting territories to dial leads from. The agent will see a list of available territories upon login and they will have the ability to go back to that territory list when paused to change their territories. For this function to work the Owner Only Dialing option must be set to TERRITORY and User Terriories must be enabled in the System Settings.|Si cette option est activée et que l-agent appartient à au moins un territoire, l-agent aura la possibilité de choisir les territoires à composer mène de. L-agent pourrez voir une liste des territoires disponibles sur login et ils auront la possibilité de retourner à cette liste le territoire pendant la pause pour changer leurs territoires. Pour que cette fonction de travail de la propriétaire composer seulement option doit être définie sur le territoire et les territoires d-utilisateur doit être activé dans les paramètres système.| +Agent Choose Territories|Agent Choisir Territoires| +This option if set to 1 allows the user to choose the territories that they will receive calls from when they login to a MANUAL or INBOUND_MAN campaign. Otherwise the user will be set to use all of the territories that they are set to belong to in the User Territories administrative section|Cette option si la valeur 1 permet à l-utilisateur de choisir les territoires qu-ils vont recevoir des appels à partir de leur connexion à un manuel ou INBOUND_MAN campagne. Sinon, l-utilisateur sera configuré pour utiliser l-ensemble des territoires qu-ils sont définis comme appartenant à l-utilisateur dans les Territoires Section administrative| +The AREACODE option is just like the Y option, except it is used to also filter out an entire area code in North America from being dialed, in this case using the 201XXXXXXX entry in the DNC list would block all calls to the 201 areacode if enabled|L-option AreaCode est comme l-option Y, sauf qu-il est utilisé pour filtrer également un code région entière en Amérique du Nord d-être appelé, dans ce cas en utilisant l-entrée 201XXXXXXX dans la liste DNC serait de bloquer tous les appels à l-indicatif régional 201 si elle est activée| +If you have the active DNC option set to AREACODE then you can also use area code wildcard entries like this 201XXXXXXX to block all calls to the 201 areacode when enabled|Si vous avez l-option active DNC réglé sur AreaCode alors vous pouvez également utiliser les entrées génériques indicatif régional comme celui-ci 201XXXXXXX de bloquer tous les appels au 201 lorsque AreaCode permis| +Carrier Description|Carrier Description| +This is put in the comments of the asterisk conf files above the dialplan and account entries. Maximum 255 characters|Ceci est mis dans les commentaires des fichiers de conf asterisk-dessus du plan de numérotation et des entrées de compte. Maximum 255 caractères| +CAMPAIGNS ALLOWING THIS IN-GROUP|CAMPAGNES DE PERMETTRE DANS CE GROUPE| +This is the secret, or password, for the server in the iax auto-generated conf file for this server on other servers. Limit is 20 characters alphanumeric dash and underscore accepted. Default is test|C-est le secret ou mot de passe, pour le serveur dans l-auto-généré IAX fichier de conf pour ce serveur sur d-autres serveurs. La limite est de 20 caractères alphanumériques tiret de soulignement et acceptée. Par défaut est test| +Delete Voicemail After Email|Supprimer messagerie vocale après le courrier électronique| +This optional setting allows you to have the voicemail messages deleted from the system after they have been emailed out. Default is N|Ce paramètre facultatif vous permet d-avoir les messages vocaux supprimés du système après avoir été envoyé par courriel Out. Par défaut est n| +Last Campaign Call Date|Dernière campagne téléphonique Date| +This is the last time that a call was handled by an agent logged into this campaign|Il s-agit de la dernière fois qu-un appel a été traitée par un mandataire inscrit dans cette campagne| +Custom User Fields|Custom User Fields| +These five fields can be used for various purposes, and they can be populated in the web form addresses and scripts as user_custom_one and so on|Ces cinq champs peuvent être utilisés à des fins diverses, et ils peuvent être archivés dans les adresses formulaire web et des scripts comme user_custom_one et ainsi de suite| +CRM Popup Login|CRM Popup Login| +If set to Y, the CRM Popup Address is used to open a new window on agent login to this campaign. Default is N|Si elle est égale à Y, le CRM Popup adresse est utilisée pour ouvrir une nouvelle fenêtre sur login agent pour cette campagne. Par défaut est n| +CRM Popup Address|CRM Popup Adresse| +The web address of a CRM login page, it can have variables populated just like the web form address, with the VAR in the front and using --A--user_custom_one--B-- to define variables|L-adresse Web d-une page de connexion de CRM, il peut avoir des variables de population tout comme l-adresse sous forme d-enchaînement, avec la VaR à l-avant et à l-aide - Un user_custom_one - - B - de définir des variables| +If IN_GROUP is selected as the DID Route, then this is the call handling method used for these calls. CID will add a new lead record with every call using the CallerID as the phone number, CIDLOOKUP will attempt to lookup the phone number by the CallerID in the entire system, CIDLOOKUPRL will attempt to lookup the phone number by the CallerID in only one specified list, CIDLOOKUPRC will attempt to lookup the phone number by the CallerID in all of the lists that belong to the specified campaign, CLOSER is specified for VICIDIAL Closer calls, ANI will add a new lead record with every call using the ANI as the phone number, ANILOOKUP will attempt to lookup the phone number by the ANI in the entire system, ANILOOKUPRL will attempt to lookup the phone number by the ANI in only one specified list, XDIGITID will prompt the caller for an X digit code before the call will be put into the queue, VIDPROMPT will prompt the caller for their ID number and will create a new lead record with the CallerID as the phone number and the ID as the Vendor ID, VIDPROMPTLOOKUP will attempt to lookup the ID in the entire system, VIDPROMPTLOOKUPRL will attempt to lookup the vendor ID by the ID in only one specified list, VIDPROMPTLOOKUPRC will attempt to lookup the vendor ID by the ID in all of the lists that belong to the specified campaign. Default is CID|Si IN_GROUP est sélectionné comme la Route de DID, alors c-est la gestion des appels de méthode utilisée pour ces appels. CID va ajouter un enregistrement nouveau chef de file à chaque appel en utilisant le CallerID que le numéro de téléphone, CIDLOOKUP va tenter de rechercher le numéro de téléphone par le CallerID dans l-ensemble du système, CIDLOOKUPRL va tenter de rechercher le numéro de téléphone par le CallerID dans une seule liste spécifiée , CIDLOOKUPRC va tenter de rechercher le numéro de téléphone par le CallerID dans toutes les listes qui appartiennent à la campagne déterminée, CLOSER est spécifié pour VICIDIAL Closer appels, ANI ajouter un enregistrement nouveau chef de file à chaque appel en utilisant l-ANI que le numéro de téléphone, ANILOOKUP va tenter de rechercher le numéro de téléphone par l-ANI dans le système tout entier, ANILOOKUPRL va tenter de rechercher le numéro de téléphone par l-ANI dans une seule liste spécifiée, XDIGITID va demander à l-appelant d-un code à quatre chiffres X avant l-appel sera mis en la file d-attente, VIDPROMPT va demander à l-appelant pour leur numéro d-identification et permettra de créer un dossier avec le nouveau chef de file CallerID que le numéro de téléphone et l-identifiant comme l-ID du vendeur, VIDPROMPTLOOKUP va tenter de rechercher l-ID dans l-ensemble du système, VIDPROMPTLOOKUPRL va tenter de rechercher l-ID de fournisseur par l-ID dans une seule liste spécifiée, VIDPROMPTLOOKUPRC va tenter de rechercher l-ID de fournisseur par l-ID dans l-ensemble des listes qui appartiennent à la campagne spécifié. Par défaut est CID| +UNIFIED_CONTACT- This option will use the beta Vtiger 5.1.0 feature to search by phone number and bring up a search page in Vtiger|UNIFIED_CONTACT-Cette option utilise la version bêta 5.1.0 Vtiger fonction pour effectuer une recherche par numéro de téléphone et afficher une page de recherche dans Vtiger| +Timer Action|Minuterie d-action| +This feature allows you to trigger actions after a certain amount of time. the D1 and D2 DIAL options will launch a call to the Transfer Conference Number presets and send them to the agent session, this is usually used for simple IVR validation AGI applications or just to play a pre-recorded message. WEBFORM will open the web form address. MESSAGE_ONLY will simply display the message that is in the field below. NONE will disable this feature and is the default|Cette fonctionnalité vous permet de déclencher des actions après un certain laps de temps. D1 et D2 options DIAL va lancer un appel à la presets Transfer Conference Nombre et les envoyer à la session d-agent, ce n-est généralement utilisé pour les applications IVR AGI simple validation ou tout simplement pour jouer un message pré-enregistré. WebForm ouvrira l-adresse formulaire web. MESSAGE_ONLY va simplement afficher le message qui est dans le champ ci-dessous. AUCUNE désactive cette fonctionnalité et la valeur par défaut| +Timer Action Message|Timer Action Message| +This is the message that appears on the agent screen at the time the Timer Action is triggered|Tel est le message qui s-affiche sur l-écran de l-agent au moment de l-action Timer est déclenché| +Timer Action Seconds|Minuterie d-action Seconds| +This is the amount of time after the call is connected to the customer that the Timer Action is triggered. Default is -1 which is also inactive|Il s-agit de la quantité de temps après l-appel est connecté au client que l-action Timer est déclenchée. Par défaut est -1, qui est aussi inactive| +This setting will override the Campaign settings|Ce paramètre remplace les paramètres de campagne| +Start Call URL|Début de l-appel Web| +This web URL address is not seen by the agent, but it is called every time a call is sent to an agent if it is populated. Uses the same variables as the web form fields and scripts. This URL can NOT be a relative path. The Start URL does not work for Manual dial calls. Default is blank|Cette web adresse URL n-est pas perçu par l-agent, mais elle est appelée chaque fois qu-un appel est adressé à un agent si elle est peuplée. Utilise les mêmes variables que les champs de formulaire web et des scripts. Cette URL ne peut être un chemin relatif. L-URL de début ne fonctionne pas pour les appels cadran manuel. Par défaut est vide| +Dispo Call URL|Dispo Call Web| +This web URL address is not seen by the agent, but it is called every time a call is dispositioned by an agent if it is populated. Uses the same variables as the web form fields and scripts. dispo and talk_time are the variables you can use to retrieve the agent-defined disposition for the call and the actual talk time in seconds of the call. This URL can NOT be a relative path. Default is blank|Cette web adresse URL n-est pas perçu par l-agent, mais elle est appelée chaque fois qu-un appel est dispositioned par un mandataire si elle est peuplée. Utilise les mêmes variables que les champs de formulaire web et des scripts. DISPO et talk_time sont les variables que vous pouvez utiliser pour récupérer l-agent défini par la disposition de l-appel et le temps de parole effective en quelques secondes de l-appel. Cette URL ne peut être un chemin relatif. Par défaut est vide| +Xfer-Conf Number Override|Xfer-Conf Nombre Override| +These five fields allow for you to override the Transfer Conference number presets when the lead is from this list. Default is blank|Ces cinq domaines pour vous permettre d-emporter les préréglages numéro de la conférence de transfert lorsque le plomb est de cette liste. Par défaut est vide| +These four fields allow for you to have two sets of Transfer Conference and DTMF presets. When the call or campaign is loaded, the vicidial.php script will show two buttons on the transfer-conference frame and auto-populate the number-to-dial and the send-dtmf fields when pressed. If you want to allow Consultative Transfers, a fronter to a closer, have the agent use the CONSULTATIVE checkbox, which does not work for third party non-ViciDial consultative calls. For those just have the agent click the Dial With Customer button. Then the agent can just LEAVE-3WAY-CALL and move on to their next call. If you want to allow Blind transfers of customers to a VICIDIAL AGI script for logging or an IVR, then place AXFER in the number-to-dial field. You can also specify an custom extension after the AXFER, for instance if you want to do a call to a special IVR you have set to extension 83900 you would put AXFER83900 in the number-to-dial field|Ces quatre domaines pour vous permettre d-avoir deux ensembles de transfert de conférence et les préréglages DTMF. Lorsque l-appel ou de la campagne est chargé, le script vicidial.php montrera deux boutons sur le transfert-cadre de conférences et automatiquement le numéro à composer et envoyer les champs DTMF lorsqu-ils sont pressés. Si vous souhaitez autoriser consultatif transferts, un fronter à un proche, que l-agent utiliser la case à cocher consultatif, qui ne fonctionne pas pour les tiers VICIDIAL demande de consultation. Pour ceux qui viennent de l-agent, cliquez le bouton de cadran avec la clientèle. Alors l-agent pouvez aussi le laisser-3way-Call et passer à leur prochain appel. Si vous souhaitez autoriser les transferts aveugles de clients à un script AGI VICIDIAL l-exploitation forestière ou un SVI, puis AXFER lieu dans le numéro à composer sur le terrain. Vous pouvez également spécifier une extension personnalisée après la AXFER, par exemple si vous voulez faire un appel vers un IVR spéciaux que vous avez défini à l-extension 83900 vous mettriez AXFER83900 dans le numéro à composer sur le terrain| diff --git a/agc_2-X/trunk/translations/it_language.txt b/agc_2-X/trunk/translations/it_language.txt index 1dd37b5c..8f11d5e7 100644 --- a/agc_2-X/trunk/translations/it_language.txt +++ b/agc_2-X/trunk/translations/it_language.txt @@ -21,6 +21,7 @@ agc|call_log_display.php|0 agc|voicemail_check.php|0 agc|dbconnect.php|1 agc|timeclock.php|0 +agc|vdc_script_display.php|1 ***TRANSLATIONS*** ### special translations that should stay at the top of the file ### "JAN"|"GEN"| @@ -489,3 +490,18 @@ ERROR: There are no Shifts enabled for your user group|ERRORE: Non ci sono cambi ERROR: You are not allowed to log in outside of your shift|ERRORE: Non ti è consentito di accedere al di fuori del proprio turno| MANAGER OVERRIDE|Sovrascrive MANAGER| Your Shift is over or has changed, you have been logged out of your session|Il tuo Shift è finita o è cambiato, è stato disconnesso dal tuo sessione| +### START translations for 2.2.0 release ### +You are not allowed to dial into other agent sessions|Non ti è permesso di comporre in sessioni altro agente| +QUICK TRANSFER|QUICK TRANSFER| +Other Agents Status|Altri agenti Status| +Available Agents Transfer|Agenti di trasferimento disponibili| +Show Calls In Queue|Mostra le chiamate in coda| +Calls In Queue|Chiamate in coda| +Hide Calls In Queue|Nascondere chiamate in coda| +Calls in Queue View Disabled for this campaign|Chiamate in coda Visualizza disabili per questa campagna| +YOU MUST BE PAUSED TO GRAB CALLS IN QUEUE|DEVI ESSERE IN PAUSA PER CHIAMATE GRAB IN CODA| +Manager |Manager| +has selected your in-group choices|ha selezionato il vostro in-selezioni per il gruppo| +CONSULTATIVE|CONSULTIVO| +Close Message|Chiudi Message| +TIMER NOTIFICATION|TIMER NOTIFICA| diff --git a/agc_2-X/trunk/translations/it_language_admin.txt b/agc_2-X/trunk/translations/it_language_admin.txt index 24771f43..0f9ab7a6 100644 --- a/agc_2-X/trunk/translations/it_language_admin.txt +++ b/agc_2-X/trunk/translations/it_language_admin.txt @@ -64,6 +64,13 @@ vicidial|welcome_demo.php|1 vicidial|welcome_languages.php|1 vicidial|vicidial_admin_web_logo.gif|1 vicidial|vicidial_admin_web_logo_small.gif|1 +vicidial|user_territories.php|1 +vicidial|audio_store.php|1 +vicidial|AST_agent_time_detail.php|1 +vicidial|AST_agent_timeclock_detail.php|1 +vicidial|AST_OUTBOUNDsummary_interval.php|1 +vicidial|call_report_export.php|1 +vicidial|AST_CLOSERsummary_hourly.php|1 ***TRANSLATIONS*** ### special translations that should stay at the top of the file ### BORDER|Border| @@ -2214,3 +2221,377 @@ Human Answer|Umani Risposta| STATUS CATEGORIES|Status CATEGORIE| per campaign|per campagna| all campaigns|tutte le campagne| +### START translations for 2.2.0 release ### +Delete From DNC Lists|Cancellare dalle liste DNC| +This setting if set to 1 will allow a manager to remove phone numbers from the DNC lists in the VICIDIAL system|Questa impostazione, se impostato a 1 permetterà un gestore di rimuovere i numeri di telefono dagli elenchi DNC nel sistema VICIDIAL| +DNC NOT DELETED|DNC non cancellato| +This phone number is not in the Do Not Call List|Questo numero di telefono non è in Do Not Call List| +DNC DELETED|DNC DELETED| +ADD OR DELETE NUMBERS FROM THE DNC LIST|Aggiungi o Elimina i numeri dall-elenco DNC| +Add or Delete|Aggiungere o eliminare| +Add-Delete Number From DNC|Add-Eliminare numero da DNC| +Vtiger Search Dead Accounts|Vtiger Cerca Dead Accounts| +If Vtiger integration is enabled in the system settings then this setting will define whether deleted accounts will be searched when the agent clicks WEB FORM to search in the Vtiger system. DISABLED- deleted leads will not be searched, ASK- deleted leads will be searched and the vtiger search web page will ask the agent if they want to make the Vtiger account active, RESURRECT- will automatically make the deleted account active again and will take the agent to the account screen without delay upon clicking on WEB FORM. Default is DISABLED|Se l-integrazione Vtiger è attivata nelle impostazioni di sistema, quindi, questa impostazione definire se i conti saranno eliminati cercato quando l-agente clic WEB form per la ricerca nel sistema Vtiger. Disabili conduce da non essere cercati, ASK-soppresso porta sarà ricerche e la pagina di ricerca vtiger web chiederà l-agente se vogliono fare il conto Vtiger attivo, risorgere-automaticamente rendere l-account cancellato di nuovo attivo e adotterà le agente per lo schermo conto immediatamente dopo aver fatto clic sul WEB FORM. Di default è disabilitato| +The DISPO option will create a call record for the Vtiger account without the agent needing to go to the vtiger search page through the WEB FORM|L-opzione DISPO creerà un record di chiamata per l-account Vtiger senza l-agente di dover andare alla pagina di ricerca vtiger attraverso il Web Form| +The NEW_WINDOW option will open a new window upon login to the VICIDIAL agent screen|L-opzione NEW_WINDOW aprirà una nuova finestra al login alla schermata VICIDIAL agente| +Vtiger Status Call|Vtiger stato della chiamata| +If Vtiger integration is enabled in the system settings then this setting will define whether the status of the Vtiger Account will be updated with the status of the VICIDIAL call after it has been dispositioned. Default is N|Se l-integrazione Vtiger è attivata nelle impostazioni di sistema, quindi, questa impostazione definirà se lo stato del Conto Vtiger verrà aggiornato con lo stato della chiamata VICIDIAL dopo che è stato dispositioned. Di default è N| +There are also 5 additional settings that will define the kind of status: sale, dnc, customer contact, not interested, unworkable|Ci sono anche 5 impostazioni aggiuntive che definiscono il tipo di stato: in vendita, DNC, contatto con i clienti, non interessati, impraticabile| +If the customer is on hold and hears this estimated hold time message, the minimum time that will be played is 15 seconds|Se il cliente è in attesa e sente questo messaggio stimato tempo attesa, il tempo minimo che verrà riprodotto è di 15 secondi| +Email, User Code and Territory|E-mail, codice utente e Territorio| +These are optional fields|Questi sono i campi facoltativi| +All options except for the Not Interested, Third and Fourth digit options will move on to the Survey Method call path|Tutte le opzioni eccetto per i non interessati, terzo e quarto opzioni cifra di passare al percorso di indagine chiamata al metodo| +Survey Third Digit|Terza indagine Digit| +This allows for a third call path if the Third digit as defined in this field is pressed by the customer|Questo permette di avere un percorso di terza convocazione, se la terza cifra come definito in questo campo è premuto da parte del cliente| +Survey Fourth Digit|Digit Survey Quarta| +This allows for a fourth call path if the Fourth digit as defined in this field is pressed by the customer|Questo permette di avere un percorso di quarta chiamata se la quarta cifra come definito in questo campo è premuto da parte del cliente| +Survey Third Audio File|Terza indagine di file audio| +Survey Fourth Audio File|Quarta Indagine file audio| +This is the third audio file to be played upon the selection by the customer of the Third Digit option|Questo è il terzo file audio da riprodurre alla selezione da parte del cliente della facoltà di terza cifra| +Survey Third Status|Terza indagine Status| +Survey Fourth Status|Status Survey Quarta| +This is the third status used for the call upon the selection by the customer of the Third Digit option|Questo è il terzo stato utilizzato per la chiamata alla selezione da parte del cliente della facoltà di terza cifra| +Survey Third Extension|Terza indagine Extension| +Survey Fourth Extension|Quarta indagine Extension| +This is the third extension used for the call upon the selection by the customer of the Third Digit option. Default is 8300 which immediately hangs up the call after the Audio File message is played|Questa è la terza proroga utilizzato per la chiamata alla selezione da parte del cliente della facoltà di terza cifra. Il valore predefinito è 8.300, che si blocca immediatamente la chiamata dopo il messaggio di file audio viene riprodotto| +RANDOM: Randomly grabs lead within the statuses and lists defined|RANDOM: Randomly afferra prima all-interno della statuti e gli elenchi di cui| +UP LAST CALL TIME: Sorts by the newest local call time for the leads|Rialzi ultimi guardia: Ordina per il tempo più recente chiamata locale per la porta| +DOWN LAST CALL TIME: Sorts by the oldest local call time for the leads|Ribassi ultimi guardia: Ordina per il tempo più antiche chiamata locale per la porta| +WARNING, we only recommend List Mix for advanced users, Please read the ViciDial Manager Manual|ATTENZIONE, si limita a raccomandare List Mix per utenti avanzati, Si prega di leggere il manuale ViciDial Manager| +Add Call Menu|Aggiungi Call Menu| +Copy Call Menu|Copia Call Menu| +New Call Menu|Nuova chiamata Menu| +Modify Call Menu|Modifica Call Menu| +Delete Call Menu|Elimina Call Menu| +Call Menus|Call Menu| +Menu ID|Menu ID| +This is the ID for this step of the call menu. This will also show up as the context that is used in the dialplan for this call menu|Questo è l-ID di questo passo del menù chiamata. Questo mostrerà anche come il contesto che viene utilizzata nel dialplan per il presente invito menu| +Menu Name|Menu Nome| +This field is the descriptive name for the call menu|Questo campo è il nome descrittivo per il menu di chiamata| +Menu Prompt|Menu Prompt| +This field contains the file name of the audio prompt to play at the beginning of this menu|Questo campo contiene il nome del file del prompt audio da riprodurre all-inizio di questo menu| +Menu Timeout|Timeout menu| +This field is where you set the timeout in seconds that the menu will wait for the caller to enter in a DTMF choice|Questo campo è dove si imposta il timeout in secondi che il menu si aspetta per il chiamante per entrare in una scelta DTMF| +Menu Timeout Prompt|Menu prompt timeout| +This field contains the file name of the audio prompt to play when the timeout has been reached. Default is NONE to play no audio at timeout|Questo campo contiene il nome del file del prompt audio da riprodurre quando il timeout è stato raggiunto. Di default è NESSUNO per giocare senza audio a timeout| +Menu Invalid Prompt|Menu valide Prompt| +This field contains the file name of the audio prompt to play when the caller has selected an invalid option. Default is NONE to play no audio at invalid|Questo campo contiene il nome del file del prompt audio da riprodurre quando il chiamante ha scelto un-opzione valida. Di default è NESSUNO per giocare senza audio a non validi| +Menu Repeat|Menu Repeat| +This field is where you define the number of times that the menu will play after the first time if no valid choice is made by the caller. Default is 1 to repeat the menu once|Questo campo è dove si definisce il numero di volte che il menu svolgeranno dopo la prima volta se non valida scelta è fatta dal chiamante. Di default è di 1 a ripetere il menu di una volta| +Menu Time Check|Menu Time Check| +This field is where you can select whether to restrict the Call Menu access to the specific hours set up in the selected Call Time. If the Call Time is blank, this setting will be ignored. Default is 0 for disabled|Questo campo è dove si può scegliere se limitare l-accesso al menù di chiamata ora specifici stabiliti nella selezionato di guardia. Se la durata delle chiamate è vuota, questa impostazione verrà ignorata. Di default è 0 per disabili| +Call Time ID|Call Time ID| +This is the Call Time ID that will be used to restrict calling times if the Menu Time Check option is enabled|Questa è la chiamata Time ID che verrà utilizzato per limitare i tempi chiamando se il menu Time opzione di controllo è attivata| +Track Calls in Real-Time Report|Chiede Track in Real-Time Report| +This field is where you can select whether you want the call to be tracked in the Real-time screen as an incoming IVR type call. Default is 1 for active|Questo campo è dove è possibile selezionare se si desidera che la chiamata ad essere monitorati in tempo reale sullo schermo come una chiamata in entrata di tipo IVR. Predefinito è 1 per attivo| +Option Value|Value Option| +This field is where you define the menu option, possible choices are|Questo campo è dove si definisce l-opzione di menu, le scelte possibili sono| +Option Route|Opzione Route| +This menu contains the options for where to send the call if this option is selected|Questo menu contiene le opzioni per sapere dove inviare la chiamata, se si sceglie questa opzione| +The special option TIMECHECK can be used only if you have Menu Time Check enabled and there is a Call Time defined for the Menu|Il TIMECHECK speciale opzione può essere utilizzata solo se si dispone di menu Time Check abilitato e c-è un tempo chiamata definito per il Menu| +Option Route Value|Route Value Option| +This field is where you enter the value that defines where in the selected Option Route that the call is to be directed to|Questo campo è dove si immette il valore che definisce il punto della opzione selezionata percorso che la chiamata è di essere diretto a| +Option Route Value Context|Opzione Route valore di contesto| +This field is optional and only used for EXTENSION Option Routes|Questo campo è opzionale e solo utilizzati come percorsi di opzione di proroga| +ADD A NEW CALL MENU|AGGIUNGI UN NUOVO CALL MENU| +COPY CALL MENU|COPIA CALL MENU| +This menu contains the options for where to send the call if this option is selected: CALLMENU,INGROUP,DID,HANGUP,EXTENSION,PHONE. For CALLMENU, the Route Value should be the Menu ID of the Call Menu that you want the call sent to. For INGROUP, the In-Group that you want the call to be sent to needs to be selected as well as the other 5 options that need to be set to properly route a call to an Inbound Group. For DID, the Route Value needs to be the DID pattern that you want to send the call to. For HANGUP, the Route Value can be the name of an audio file to play before hanging up the call. For EXTENSION, the Route Value needs to be the dialplan extension you want to send the call to, and the Route Value Context is the context that extension is located in, if left blank the context will default to default. For PHONE, the Route Value needs to be the phone login value for the phones entry that you want to send the call to. For VOICEMAIL, the Route Value needs to be the voicemail box number, the unavailable mesage will be played. For AGI, the Route Value needs to be the agi script and any values taht need to be passed to it.|Questo menu contiene le opzioni per sapere dove inviare la chiamata, se questa opzione è selezionata: CALLMENU, ingroup, DID, Hangup, ESTENSIONE, TEL. Per CALLMENU, il Rapporto percorso dovrebbe essere l-ID del menu chiamata che si desidera la chiamata inviata. Per ingroup, l-In-gruppo che si desidera che la chiamata ad essere inviato al bisogno di essere scelto come pure le altre 5 opzioni che hanno bisogno di essere impostato correttamente il percorso di una chiamata a un gruppo di ingresso. Per DID, il Rapporto percorso deve essere il modello DID che si desidera inviare la chiamata al. Per Hangup, il Rapporto percorso può essere il nome di un file audio di giocare prima di appendere la chiamata. Per estensione, il valore Route deve essere l-estensione dialplan che si desidera inviare la chiamata a, e la Strada del valore di contesto è il contesto che l-estensione in cui si trova, se lasciato in bianco il contesto sarà di default per difetto. Per telefono, il Rapporto percorso deve essere il valore login telefono cellulare per l-entrata telefoni che si desidera inviare la chiamata al. Per VoiceMail, il Rapporto percorso deve essere il numero di casella vocale, il mesage disponibile verrà riprodotto. Per AGI, il Rapporto percorso deve essere lo script AGI e tutti i valori che devono essere passati a esso.| +Option Description|Opzione Descrizione| +This field is where you can describe the option, this description will be put into the dialplan as a comment above the option|Questo campo è dove si può descrivere l-opzione, questa descrizione sarà messo in dialplan come un commento in precedenza l-opzione| +Source Menu|Fonte Menu| +CALL MENU NOT ADDED|CALL menu non AGGIUNTI| +Call Menu ID must be between 2 and 50 characters in length and contain no|Call Menu ID deve essere compresa tra 2 e 50 caratteri di lunghezza e non contengono| +CALL MENU ADDED|CALL MENU AGGIUNTO| +CALL MENU NOT MODIFIED|CALL MENU NON MODIFICATI| +CALL MENU MODIFIED|CALL MENU MODIFICATI| +Click here to see Admin chages to this CALL MENU|Clicca qui per vedere chages Admin a questo menu CALL| +DELETE THIS CALL MENU|DELETE THIS CALL MENU| +MODIFY A CALL MENU RECORD|MODIFICARE UNA CHIAMATA menu Record| +Time Check|Check Time| +No Time Check|N. Check Time| +Realtime Tracking|Monitoraggio in tempo reale| +No Realtime Tracking|No di monitoraggio in tempo reale| +Call Menu Options|Call Menu Opzioni| +Option|Opzione| +CALL MENU NOT DELETED|CALL MENU non cancellato| +CALL MENU DELETION CONFIRMATION|CALL menu di cancellazione CONFERMA| +Click here to delete CALL MENU|Clicca qui per cancellare CALL MENU| +CALL MENU DELETION COMPLETED|CALL menu di cancellazione PRONTI| +CALL MENU LISTINGS|CALL MENU LISTINGS| +CALLMENU will send the call to the defined Call Menu|CALLMENU invierà la chiamata al call definita Menu| +Call Menu|Call Menu| +If CALLMENU is selected as the DID Route, then this is the Call Menu that calls will be sent to|Se CALLMENU è selezionato come la Route DID, allora questo è il menu di chiamata che gli inviti saranno inviati a| +Show Call Menus|Show Call Menu| +Add A New Call Menu|Aggiungi un nuovo menu Call| +Copy Call Menu|Copia Call Menu| +To delete an Option, just set the Route to REMOVE and the option will be deleted when you click the SUBMIT button|Per eliminare un opzione, è sufficiente impostare il percorso per rimuovere e l-opzione verranno eliminati quando si fa clic sul pulsante INVIA| +Agent Only Callback Campaign Lock|Solo agente di richiamata Campagna Lock| +This option defines whether AGENTONLY callbacks are locked to the campaign that the agent originally created them under. Setting this to 1 means that the agent can only dial them from the campaign they were set under, 0 means that the agent can access them no matter what campaign they are logged into. Default is 1|Questa opzione definisce se richiamate AGENTONLY sono bloccati per la campagna che l-agente originariamente creato sotto. Impostare questo a 1 significa che l-agente non può che chiamarli dalla campagna sono stati fissati nel quadro, 0 significa che l-agente può accedervi non importa quale campagna sono collegato. Di default è 1| +Central Sound Control Active|Centrale Sound Control Active| +This option defines whether the sound synchronization system is active across all servers. Default is 0 for inactive|Questa opzione definisce se il sistema audio di sincronizzazione è attivo su tutti i server. Di default è 0 per inattivo| +Sounds Web Server|Suoni Web Server| +This is the server name or IP address of the web server that will be handling the sound files on this system, this must match the server name or IP of the machine you are trying to access the audio_store.php webpage on or it will not work. Default is 127.0.0.1|Questo è il nome del server o l-indirizzo IP del server Web che sarà la gestione dei file audio su questo sistema, questo deve corrispondere il nome del server o IP della macchina che si sta tentando di accedere alla pagina web audio_store.php o non funzionerà . Di default è 127.0.0.1| +Sounds Web Directory|Suoni Web Directory| +This auto-generated directory name is created at random by the system as the place that the audio store will be kept. All audio files will reside in this directory|Questa auto-generata nome della directory è creata in modo casuale dal sistema come il luogo che l-archivio audio saranno mantenute. Tutti i file audio risiede in questa directory| +Audio Store|Audio Store| +Audio File to Upload|Audio file da caricare| +This utility allows you to upload audio files to the web server so that they can be distributed to all of the ViciDial servers in a multi-server cluster. An important note, only two audio file types will work, .wav files that are PCM 16bit 8k and .gsm files that are 8bit 8k. Please verify that your files are properly formatted before uploading them here|Questa utility consente di caricare file audio per il web server in modo che possano essere distribuite a tutti i server ViciDial in un multi-cluster di server. Una nota importante, solo due tipi di file audio funziona, i file. Wav che sono PCM 16bit 8k e file. GSM che sono 8BIT 8K. Si prega di verificare che i file siano correttamente formattato prima di caricarli qui| +Sounds Update|Suoni Update| +If you want to force a check of the sound files on this server, and the central audio store is enabled as a system setting, then this field will allow the sounds updater to run at the next top of the minute. Any time an audio file is uploaded from the web interface this is automatically set to Y for all servers that have Asterisk active. Default is N|Se si vuole forzare un controllo dei file audio su questo server, e l-archivio centrale audio è abilitato come impostazione di sistema, quindi questo settore permetterà i suoni di aggiornamento per eseguire in cima successiva del minuto. Ogni volta che un file audio viene caricato tramite l-interfaccia web questa viene automaticamente impostato su Y per tutti i server che sono attivi Asterisk. Di default è N| +Active Voicemail Server|Active Server Voicemail| +In multi-server systems, this is the server that will handle all voicemail boxes. This server is also where the dial-in generated prompts will be uploaded from, the 8168 recordings|Nei sistemi multi-server, questo è il server che consente di gestire tutte le caselle di posta vocale. Questo server è anche il luogo dove il dial-in generati prompt saranno caricati dai, il 8.168 registrazioni| +Auto Dial Limit|Auto Dial Limit| +This is the maximum limit of the auto dial level in the campaign screen|Questo è il limite massimo del livello di linea automatica nella schermata di campagna| +User Territories are not active on this system|Territori degli utenti non sono attivi su questo sistema| +User Territories|Utente Territori| +List All Territories:|Tutti i territori:| +User Territories Active|Territori User Attivo| +This setting allows you to enable the User Territories setttings from the user modification screen. This feature was added to allow for more integration with a customized Vtiger installation but can have applications in a pure ViciDial system as well. Default is 0 for disabled|Questa impostazione consente di attivare l-utente Territori setttings dalla schermata di modifica degli utenti. Questa caratteristica è stata aggiunta per consentire una maggiore integrazione con un-installazione personalizzata Vtiger, ma può avere applicazioni in un sistema di puro ViciDial pure. Di default è 0 per disabili| +List Territories|Elenco Territori| +Add Territory|Aggiungi Territorio| +Add User Territory|Aggiungi Utente Territorio| +Territory|Territorio| +Territory Description|Descrizione territorio| +Territory and Territory Description must be filled in|Territorio e Territorio Descrizione deve essere compilato in| +there is already a territory in the system with this name|vi è già un territorio nel sistema con questo nome| +Territory Added|Territorio Added| +Modify Territory|Modifica Territorio| +Territory not found|Territorio non trovato| +This territory is not in the system with this name|Questo territorio non è presente nel sistema con questo nome| +Territory Modified|Territorio Modified| +Territory must be filled in|Territorio deve essere compilato in| +Territory Deleted|Territorio Soppresso| +Delete This Territory|Elimina Questo territorio| +Vtiger Accounts|Vtiger Accounts| +Agents|Agenti| +Territory, User and Level must be filled in|Territorio, degli utenti e di livello deve essere compilato in| +this territory user is already in the system|questo utente territorio è già nel sistema| +User Territory Added|Utente Territorio Added| +this territory user is not in the system|questo utente territorio non è nel sistema di| +User Territory Modified|Utente Territorio Modified| +Territory and User must be filled in|Territorio e degli utenti deve essere compilato in| +User Territory Deleted|Utente Territorio Soppresso| +Vtiger Change Territory Owner|Vtiger Cambia Territorio Proprietario| +Had to add user territory|Dovuto aggiungere territorio utente| +Vtiger Territory Owner Changed|Vtiger Territorio Proprietario Changed| +Records Changed|Record modificati| +ViciDial Recording Limit|ViciDial Limite di registrazione| +This field is where you set the maximum number of minutes that a call recording initiated by ViciDial can be. Default is 60 minutes|Questo campo è dove si imposta il numero massimo di minuti che una registrazione di chiamata da parte ViciDial può essere. Predefinito è 60 minuti| +This is the dial plan context that the agent applications, like ViciDial, primarily use. It is assumed that all numbers dialed by the client apps are using this context so it is a good idea to make sure this is the most wide context possible. verify with extensions.conf file before changing. default is default|Questo è il contesto dial plan che le domande agente, come ViciDial, in primo luogo l-uso. Si presume che tutti i numeri composti dalle applicazioni client utilizzano questo contesto, quindi è una buona idea per assicurarsi che questo è il contesto più ampio possibile. verificare con il file extensions.conf prima di modificare. di default è di default| +Phone Context|Telefono Contesto| +This is the dial plan context that this phone will use to dial out. If you are running a call center and you do not want your agents to be able to dial out outside of the ViciDial applicaiton for example, then you would set this field to a dialplan context that does not exist, something like agent-nodial. default is default|Questo è il contesto dial plan che questo telefono cellulare sarà utilizzato per effettuare chiamate in uscita. Se si esegue un call center e non volete che i vostri agenti per essere in grado di effettuare chiamate in uscita al di fuori della domanda ViciDial per esempio, allora devi impostare questo campo ad un contesto dialplan che non esiste, qualcosa come agente-nodial. di default è di default| +Use the HIDE option to completely remove the customer phone number from the agent display|Utilizzare l-opzione Nascondi per rimuovere completamente il numero di telefono del cliente dal display agente| +Click here to see a traffic report for this DID|Clicca qui per vedere una relazione di traffico per questo DID| +Agent Time Detail|Agente Time Detail| +User Timeclock Detail Report|Utente Timeclock Detail Report| +Carrier Logging Active|Carrier Logging Active| +This setting allows you to log all hangup return codes for any outbound list dialing calls that you are placing. Default is N.|Questa impostazione consente di registrare tutti i codici hangup ritorno per qualsiasi composizione lista delle chiamate in uscita che si sta ponendo. Predefinito è N.| +Drop Lockout Time|Drop Lockout Time| +This is a number of hours that DROP abandon calls will be prevented from being dialed, to disable set to 0. This setting is very useful in countries like the UK where there are regulations preventing the attempted calling of customers within 72 hours of an Abandon, or DROP. Default is 0|Questo è un numero di ore che DROP abbandonare le chiamate sarà impedito di essere composto, per impostare disabilitare a 0. Questa impostazione è molto utile in paesi come il Regno Unito, dove vi sono norme che impediscono la convocazione tentativo di clienti entro le 72 ore di un abbandono, o DROP. Di default è 0| +Phone Ring Timeout|Phone Ring Timeout| +This is the amount of time, in seconds, that the phone will ring in the dialplan before sending the call to voicemail. Default is 60 seconds|Questa è la quantità di tempo, in secondi, che il telefono squilla nel dialplan prima di inviare la chiamata alla segreteria telefonica. Predefinito è 60 secondi| +Allow Custom Dialplan Entries|Consentire Custom Dialplan Entries| +This option allows you to enter custom dialplan lines into Call Menus. Default is 0 for inactive|Questa opzione consente di immettere le linee personalizzate dialplan in Call menu. Di default è 0 per inattivo| +Custom Dilplan Entry|Custom Dilplan Entry| +This field allows you to enter in any dialplan elements that you want for the Call Menu|Questo campo consente di inserire in ogni dialplan elementi che si desidera per il menu di chiamata| +You can enter multiple propmts in this field and the other prompt fields by separating them with a pipe character|È possibile immettere propmts più in questo campo e gli altri settori prompt separandole con un carattere pipe| +Setting this field to zero 0 will mean that there will be no wait time after the prompt is played|L-impostazione di questo campo a zero 0 significa che non vi sarà alcun tempo di attesa dopo il prompt si gioca| +Conf File Secret|Conf file segreto| +This is the secret, or password, for the phone in the iax or sip auto-generated conf file for this phone. Limit is 20 characters alphanumeric dash and underscore accepted. Default is test|Questo è il segreto, o la password, per il telefono cellulare in auto o IAX SIP-generated conf file per questo telefono. Limite è dash 20 caratteri alfanumerici e underscore accettato. Di default è di prova| +Tracking Group|Gruppo di monitoraggio| +This is the ID that you can use to track calls to this Call Menu when looking at the IVR Report. The list includes CALLMENU as the default as well as all of the In-Groups|Questo è l-ID che è possibile utilizzare per monitorare le chiamate a questo menu di chiamata se si guarda alla relazione IVR. L-elenco comprende CALLMENU come predefinito così come tutte le In-Groups| +Agent Alert Filename|Agente Alert Filename| +The audio file to play to an agent to announce that a call is coming to the agent. To not use this function set this to X. Default is ding|Il file audio si gioca a un agente di annunciare che una chiamata è venuta per l-agente. A non utilizzare questa funzione per impostare il valore predefinito è X. Ding| +This field as with the other audio fields in In-Groups, with the exception of the Agent Alert Filename, can have multiple audio files played if you put a pipe-separated list of audio files into the field|Questo campo, come con gli altri campi audio in In-gruppi, con l-eccezione della Agent Alert Filename, può avere più file audio giocato se si mette un tubo di elenco separato di file audio nel campo| +No Agents No Queueing|N. agenti n. Queueing| +If this field is set to Y or NO_PAUSED then no calls will be put into the queue for this in-group if there are no agents logged in and the calls will go to the No Agent No Queue Action. The NO_PAUSED option will also not send the callers into the queue if there are only paused agents in the in-group. Default is N|Se questo campo è impostato su Y o NO_PAUSED allora non le chiamate saranno messi in coda per questo gruppo se non ci sono agenti di login e le chiamate andrà l-agente No No Action coda. L-opzione NO_PAUSED non anche inviare i chiamanti in coda se non ci sono solo agenti in pausa in gruppo. Di default è N| +No Agent No Queue Action|Nessun agente Nessuna azione di coda| +If No Agent No Queue is enabled, then this field defines where the call will go if there are no agents in the In-Group. Default is MESSAGE, this plays the sound files in the Action Value field and then hangs up|Se Nessun agente n. coda è attivato, allora questo campo definisce dove la chiamata andrà se non ci sono agenti in In-Group. Di default è il messaggio, questo gioca il file audio nel campo di azione di valore e poi riattacca| +No Agent No Queue Action Value|Nessun agente n. coda azione Value| +This is the value for the Action above. Default is|Questo è il valore per l-azione di cui sopra. Predefinito è| +Quick Transfer Button|Trasferimento rapido Button| +This option will add a Quick Transfer button to the agent screen below the Transfer-Conf button that will allow one click blind transferring of calls to the selected In-Group or number. IN_GROUP will send calls to the Default Xfer Group for this Campaign, or In-Group if there was an inbound call. The PRESET options will send the calls to the preset selected. Default is N for disabled|Questa opzione aggiunge un pulsante di trasferimento rapido alla schermata agente sotto il pulsante Transfer-Conf che permetterà un clic cieco trasferimento di chiamate al selezionato In-gruppo o numero. IN_GROUP invierà le chiamate al Default Xfer gruppo per questa campagna, o In-gruppo se ci fosse una chiamata in entrata. Le opzioni preimpostate invierà le chiamate al preset selezionato. Di default è N per disabili| +PrePopulate Transfer Preset|Trasferimento PrePopulate Preset| +This option will fill in the Number to Dial field in the Transfer Conference frame of the agent screen if defined. Default is N for disabled|Questa opzione di inserire il numero di campo Dial nella cornice Conferenza di trasferimento dello schermo agente se definito. Di default è N per disabili| +Enable TTS Integration|Consentire l-integrazione TTS| +This setting allows you to enable Text To Speech integration with Cepstral. This is currently only available for outbound Survey type campaigns. Default is 0 for disabled|Questa impostazione consente di attivare Text To Speech integrazione con Cepstral. Questo è attualmente disponibile solo per le campagne di tipo uscita Survey. Di default è 0 per disabili| +ADD NEW TTS ENTRY|ADD NEW ENTRY TTS| +ADDING NEW TTS ENTRY|Aggiunta di nuovi TTS ENTRY| +MODIFY TTS ENTRY|MODIFICA TTS ENTRY| +DELETE TTS ENTRY|DELETE TTS ENTRY| +TTS ENTRY LIST|TTS ENTRY LIST| +TEXT-TO-SPEECH(TTS) LISTINGS|Text-To-Speech (TTS) LISTINGS| +Text To Speech|Text To Speech| +Show TTS Entries|Mostra TTS Entries| +Add A New TTS Entry|Aggiungere una nuova voce TTS| +TTS ID|TTS ID| +TTS Name|TTS Nome| +TTS Text|TTS Text| +TTS ENTRY NOT ADDED|TTS iscrizione non AGGIUNTI| +there is already a tts entry in the system with this ID|c-è già una voce TTS nel sistema con questo ID| +TTS ENTRY ADDED|TTS Entry Aggiunto| +MODIFY A TTS RECORD|MODIFICA A TTS RECORD| +Click here to see Admin chages to this TTS entry|Clicca qui per vedere chages Admin a questa voce TTS| +DELETE THIS TTS ENTRY|DELETE THIS TTS ENTRY| +TTS ENTRY NOT MODIFIED|TTS iscrizione non MODIFICATI| +TTS ENTRY MODIFIED|TTS voce modificata| +TTS ENTRY NOT DELETED|TTS iscrizione non DELETED| +TTS ENTRY DELETION CONFIRMATION|TTS ENTRATA SOPPRESSIONE CONFERMA| +Click here to delete tts entry|Clicca qui per cancellare TTS entrata| +This is the short name of a TTS entry. This needs to be a unique identifier. Do not use any spaces or punctuation for this field. max 50 characters, minimum of 2 characters|Questo è il nome breve di una voce di TTS. Questo deve essere un identificatore univoco. Non usare spazi o punteggiatura per questo campo. caratteri max 50, minimo di 2 caratteri| +This is a more descriptive name of the TTS entry. This is a short summary of the TTS definition. max 100 characters, minimum of 2 characters|Questo è un nome più descrittivo della voce di TTS. Questo è un breve sunto della definizione TTS. max 100 caratteri, minimo di 2 caratteri| +This option allows you to set the TTS entry to active or inactive|Questa opzione consente di impostare la voce TTS di attivi o inattivi| +This is the actual Text To Speech data field that is sent to Cepstral for creation of the audio file to be played to the customer. you can use Speech Synthesis Markup Language -SSML- in this field, for example|Questo è il testo effettivo ai dati Discorso campo che viene inviato al Cepstral per la creazione del file audio da riprodurre al cliente. è possibile utilizzare Speech Synthesis Markup Language-SSML-in questo campo, per esempio| +for a 1 second break. You can also use several variables such as first name, last name and title as ViciDial variables just like you do in a Script: --A--first_name--B--. Here is a list of the available variables: |per una pausa di 1 secondo. È inoltre possibile utilizzare diverse variabili, quali nome, cognome e titolo come variabili ViciDial proprio come si fa in uno script: - A first_name - - B -. Ecco una lista delle variabili disponibili:| +Multiple Campaign Drop Rate Group|Multiple campagna Drop Rate Group| +This feature allows you to set a campaign as a member of a Campaign Drop Rate Group, or a group of campaigns whose Human Answered calls and Drop calls for all campaigns in the group will be combined into a shared drop percentage, or abandon rate. This allows you to to run multiple campaigns at once and more easily control your drop rate. This is particularly useful in the UK where regulations permit this drop rate calculation method with campaign grouping for the same company even if there are several campaigns that company is running during the same day. To enable this for a campaign, just select a group from the list. There are 10 groups defined in the system by default, you can contact your system administrator to add more. Default is DISABLED|Questa funzione consente di impostare una campagna come membro di una campagna Drop Rate gruppo, o un gruppo di campagne cui dell-uomo chiede risposta e le chiamate Drop per tutte le campagne del gruppo verranno combinati in una percentuale condivisa goccia, o tasso di abbandono. Questo vi permette di eseguire più campagne contemporaneamente e controllare più facilmente il tasso di drop. Ciò è particolarmente utile nel Regno Unito, dove ai permessi di questo metodo di calcolo con il tasso di drop campagna di raggruppamento per la stessa società, anche se vi sono numerose campagne di tale società è in esecuzione durante il giorno stesso. Per attivare questa per una campagna, basta selezionare un gruppo dall-elenco. Ci sono 10 gruppi definiti nel sistema di default, è possibile contattare l-amministratore di sistema per aggiungere di più. Di default è disabilitato| +IMPORTANT, this is the password only for the agent web interface phone login, to change the sip.conf or iax.conf password, or secret, for this phone device you need to modify the Conf File Secret field further down on this page|IMPORTANTE, questa è la password solo per il web agent login telefono di interfaccia, per cambiare il sip.conf o la password iax.conf, o segreto, per questo dispositivo cellulare è necessario modificare la conf campo segreto più in basso in questa pagina| +Agent Status Viewable Groups|Stato agente Viewable Gruppi| +This is a selectable list of User Groups and user functions to which members of this user group can view the status of as well as transfer calls to inside of the agent screen. The ALL-GROUPS option allows the users in this group to see and transfer calls to any user on the system. The CAMPAIGN-AGENTS option allows users in this group to see and transfer calls to any user in the campaign that they are logged into|Questa è una lista selezionabile di gruppi di utenti e funzioni di utente a cui i membri di questo gruppo utente può visualizzare lo stato delle chiamate, nonché il trasferimento verso l-interno dello schermo agente. The All-GRUPPI opzione consente agli utenti in questo gruppo da vedere e trasferire le chiamate a qualsiasi utente del sistema. LA CAMPAGNA AGENTI opzione consente agli utenti in questo gruppo da vedere e trasferire le chiamate a qualsiasi utente nella campagna che si è registrato in| +Agent Status View Time|Visualizza stato agente Time| +This option defines whether the agent will see the amount of time that users in their agent sidebar have been in their current status. Default is N for no or disabled|Questa opzione definisce se l-agente vedrà la quantità di tempo che gli utenti nella loro sidebar agenti sono stati nel loro stato attuale. Di default è N per nulla o portatori di handicap| +This option allows an agent to disposition a call as CALLBK and choose the date and time at which the lead will be re-activated|Questa opzione consente un agente a disposizione una chiamata come CALLBK e scegliere la data e l-ora in cui il piombo sarà riattivato| +Agent View Calls in Queue|Agente chiede View in coda| +If set to anything but NONE, agents will be able to see details about the calls that are waiting in queue in their agent screen. If set to a number value, the calls displayed will be limited to the number selected. Default is NONE|Se impostato a nulla, ma NESSUNO, gli agenti saranno in grado di visualizzare i dettagli sulle chiamate che sono in attesa in coda nelle loro schermo agente. Se impostato su un valore numerico, le chiamate visualizzato sarà limitata al numero selezionato. Di default è NESSUNO| +View Calls in Queue Launch|Visualizzazione delle chiamate in coda Launch| +This setting if set to AUTO will have the Calls in Queue frame show up upon login by the agent into the agent screen. Default is MANUAL|Questa impostazione, se impostato su AUTO avranno la chiede in cornice della coda mostra fino al momento del login da parte dell-agente nella schermata di agente. Di default è MANUALE| +Agent Grab Calls in Queue|Agente chiede Grab in coda| +This option if set to Y will allow the agent to select the call that they want to take from the Calls in Queue display by clicking on it while paused. Agents will only be able to grab inbound calls or transferred calls, not outbound calls. Default is N|Questa opzione se impostata a Y permetterà all-agente di selezionare la chiamata che vogliono prendere dalle chiamate in coda visualizzazione facendo clic su di esso, mentre in pausa. Gli agenti saranno in grado di afferrare le chiamate in entrata o chiamate il trasferimento, non le chiamate in uscita. Di default è N| +Agent Call Re-Queue Button|Call Agent Re-Queue Button| +This option if set to Y will add a Re-Queue Customer button to the agent screen, allowing the agent to send the call into an AGENTDIRECT queue that is reserved for the agent only. Default is N|Questa opzione se impostata a Y aggiungerà il bottone ri-cliente Coda alla schermata di agente, l-agente che consente di inviare la chiamata in una coda AGENTDIRECT che è riservata per il solo agente. Di default è N| +Agent Pause After Each Call|Agente di pausa dopo ogni chiamata| +This option if set to Y will pause the agent after every call automatically. Default is N|Questa opzione se impostata a Y si fermerà l-agente, dopo ogni chiamata automaticamente. Di default è N| +Starts with the highest rank and works its way down|Inizia con il rango più elevato e si sta facendo strada verso il basso| +Starts with the lowest rank and works its way up|Inizia con il rango più basso e si sta facendo strada fino| +Starts with owners beginning with Z and works its way down|Inizia con i proprietari che iniziano con Z e lavora la sua strada verso il basso| +Starts with owners beginning with A and works its way up|Inizia con i proprietari che inizia con A e si sta facendo strada fino| +No Hopper Dialing|N. Dialing Hopper| +If This is enabled, the hopper will not run for this campaign. This option is only available when the dial method is set to MANUAL or INBOUND_MAN. It is recommended that you do not enable this option if you have a very large lead database, over 100,000 leads. With No Hopper Dialing, the following features do not work: lead recycling, auto-alt-dialing, list mix, list ordering with Xth NEW. If you want to use Owner Only Dialing you must have No Hopper Dialing enabled. Default is N for disabled|Se questo è abilitato, la tramoggia non avrà una durata di questa campagna. Questa opzione è disponibile solo se il metodo di selezione è impostato su Manuale o INBOUND_MAN. Si raccomanda di non attivare questa opzione se si dispone di un database molto grande di piombo, oltre 100.000 contatti. Con il n. telefonico Hopper, le seguenti caratteristiche non funzionano: il riciclaggio di piombo, di auto-alt-dialing, mix di lista, la lista degli ordini con X. NUOVO. Se si desidera utilizzare solo il proprietario di composizione è necessario disporre di n. telefonico Hopper abilitato. Di default è N per disabili| +Owner Only Dialing|Unico proprietario Dialing| +If This is enabled, the agent will only receive leads that they are within the ownership parameters for. If this is set to USER then the agent must be the user defined in the database as the owner of this lead. If this is set to TERRITORY then the owner of the lead must match the territory listed in the User Modification screen for this agent. If this is set to USER_GROUP then the owner of the lead must match the user group that the agent is a member of. For this feature to work the dial method must be set to MANUAL or INBOUND_MAN and No Hopper Dialing must be enabled. Default is NONE for disabled|Se questo è abilitato, l-agente riceverà solo porta che sono entro i parametri per la proprietà. Se questo è impostato su USER allora l-agente deve essere definita dall-utente nel database come proprietario di questo piombo. Se questo è impostato su un territorio il proprietario del piombo deve coincidere con il territorio di cui la schermata User Modifica per questo agente. Se questo è impostato su USER_GROUP poi il proprietario del piombo deve corrispondere al gruppo di utenti che l-agente è un membro di. Per questa funzione il metodo di selezione deve essere impostato su Manuale o INBOUND_MAN e n. telefonico Hopper deve essere attivato. Di default è NESSUNO per disabili| +Reset Times|Reset Times| +This field allows you to put times in, separated by a dash-, that this list will be automatically reset by the system. The times must be in 24 hour format with no punctuation, for example 0800-1700 would reset the list at 8AM and 5PM every day. Default is empty|Questo campo vi permette di mettere a volte, separati da un trattino-, che questa lista sarà automaticamente reimpostato dal sistema. I tempi devono essere in formato 24 ore senza punteggiatura, ad esempio 0.800-1.700 sarebbe reimpostare l-elenco di 8 e 5 tutti i giorni. Di default è vuota| +Owner: |Proprietario:| +OWNERS WITHIN THIS LIST|PROPRIETARI all-interno di questa mailing| +RANKS WITHIN THIS LIST|RANKS all-interno di questa mailing| +Allow Alerts|Consentire Alerts| +This field gives you the ability to allow agent browser alerts to be enabled by the agent for when calls come into their vicidial.php session. Default is 0 for NO|Questo campo ti dà la possibilità di consentire browser agente di avvisi per essere abilitato l-agente per le chiamate quando entrano in loro sessione vicidial.php. Di default è 0 per il NO| +Agent Display Dialable Leads|Agent Display Dialable Leads| +This option if enabled will show the number of dialable leads available in the campaign in the agent screen. This number is updated in the system once a minute and will be refreshed on the agent screen every few seconds|Questa opzione, se attivata mostrerà il numero di porta dialable disponibili nella campagna nella schermata agente. Questo numero è aggiornato nel sistema di una volta al minuto e sarà aggiornata sullo schermo agente ogni pochi secondi| +VICIDIAL Balance Rank|VICIDIAL Balance Rank| +This field allows you to set the order in which this server is to be used for balance dialing, if balance dialing is enabled. The server with the highest rank will be used first in placing Balance fill calls. Default is 0|Questo campo consente di impostare l-ordine in cui il server deve essere utilizzato per chiamate di equilibrio, se l-equilibrio di composizione è abilitato. Il server con il rango più alto sarà utilizzato prima immissione Balance riempire le chiamate. Di default è 0| +Inbound Summary Hourly Report|Inbound Sintesi Resoconto| +orders by the amount of time agent has been actively waiting for a call|ordini per la quantità di tempo agente è stato attivamente in attesa di una chiamata| +Agent Script Override|Agent Script Override| +If this field is set, this will be the script that the agent sees on their screen instead of the campaign script when the lead is from this list. Default is not set|Se questo campo è impostato, questo sarà lo script che l-agente vede sullo schermo del proprio posto di script campagna quando il piombo è da questo elenco. Di default non è impostato| +Music On Hold|Music On Hold| +ADD NEW MUSIC ON HOLD ENTRY|ADD NEW MUSIC IN ATTESA INGRESSO| +ADDING NEW MUSIC ON HOLD ENTRY|AGGIUNTA NUOVA MUSICA IN ATTESA INGRESSO| +MODIFY MUSIC ON HOLD ENTRY|MODIFICA Music On Hold ENTRATA| +DELETE MUSIC ON HOLD ENTRY|DELETE Music On Hold ENTRATA| +MUSIC ON HOLD ENTRY LIST|Music On Hold ENTRY LIST| +We STRONGLY recommend uploading only 16bit 8k PCM WAV audio files|Vivamente consigliamo di caricare solo 16bit 8k file audio WAV PCM| +Music On Hold ID|Music On Hold ID| +This is the short name of a Music On Hold entry. This needs to be a unique identifier. Do not use any spaces or punctuation for this field. max 100 characters, minimum of 2 characters|Questo è il nome breve di un Music On Hold entrata. Questo deve essere un identificatore univoco. Non usare spazi o punteggiatura per questo campo. max 100 caratteri, minimo di 2 caratteri| +Music On Hold Name|Music On Hold Nome| +This is a more descriptive name of the Music On Hold entry. This is a short summary of the Music On Hold context and will show as a comment in the musiconhold-vicidial.conf file. max 255 characters, minimum of 2 characters|Questo è un nome più descrittivo del Music On Hold entrata. Questo è un breve sunto della Music On Hold contesto e mostrerà come un commento nel musiconhold file vicidial.conf. max 255 caratteri, minimo di 2 caratteri| +This option allows you to set the Music On Hold entry to active or inactive. Inactive will remove the entry from the conf files|Questa opzione consente di impostare la musica su attesa ingresso attivo o inattivo. Inattivi rimuovere la voce dal file di conf| +Random Order|Ordine casuale| +This option allows you to define the playback of the audio files in a random order. If set to N then the defined order will be used|Questa opzione permette di definire la riproduzione dei file audio in ordine casuale. Se impostato su N quindi l-ordine definito saranno utilizzati| +To add a new audio file to a Music On Hold entry the file must first be in the audio store, then you can select the file and click submit to add it to the file list. Music on hold is updated once per minute if there have been changes made. Any files not listed in a music on hold entry that are present in the music on hold folder will be deleted|Per aggiungere un nuovo file audio ad un Music On Hold ingresso il file deve essere prima nel negozio di audio, quindi è possibile selezionare il file e fare clic su per aggiungerlo alla lista dei file. Musica in attesa viene aggiornato una volta al minuto, se ci sono state le modifiche apportate. Tutti i file che non figurano in una musica d-ingresso sostengono che sono presenti nella cartella di musica su attesa saranno eliminati| +MUSIC ON HOLD ENTRY NOT ADDED|Music On Hold iscrizione non AGGIUNTI| +there is already a moh entry in the system with this ID|c-è già una voce moh nel sistema con questo ID| +MUSIC ON HOLD ENTRY ADDED|Music On Hold Entry Aggiunto| +Click here to see Admin chages to this Music On Hold entry|Clicca qui per vedere chages Admin a questo Music On Hold entrata| +Audio Files|Audio Files| +Add An Audio File|Aggiungere un file audio| +Rank: |Rank:| +MUSIC ON HOLD ENTRY NOT MODIFIED|Music On Hold iscrizione non MODIFICATI| +MUSIC ON HOLD ENTRY MODIFIED|Music On Hold voce modificata| +Add A New MOH Entry|Aggiungere una nuova voce MOH| +Show MOH Entries|Mostra MOH Entries| +Active Agent Server|Active Server Agent| +Setting this option to N will prevent agents from being able to login to this server through the vicidial agent screen. This is very useful when using a phone login load balanced setup. Default is Y|L-impostazione di questa opzione per N impedirà agenti di essere in grado di accedere al server attraverso lo schermo vicidial agente. Questo è molto utile quando si utilizza un telefono cellulare carico login setup equilibrata. Di default è Y| +Rebuild Music On Hold|Ricostruire Music On Hold| +If you want to force a rebuilding of the music on hold files or if the music on hold entries or server entries have changed then this should be set to Y. After the music on hold files have been synchronized and reloaded then this will be changed to N. Default is Y|Se si vuole imporre una ricostruzione della musica su file di attesa o se la musica su voci di attesa o voci di server hanno cambiato allora questo dovrebbe essere impostato su Y. Dopo la musica in attesa dei file sono state sincronizzate e ricaricate allora questo sarà cambiato N. Il valore predefinito è Y| +MUSIC ON HOLD ENTRY NOT DELETED|Music On Hold iscrizione non DELETED| +MUSIC ON HOLD ENTRY DELETION CONFIRMATION|Music On Hold ENTRATA SOPPRESSIONE CONFERMA| +Click here to delete music on hold entry|Clicca qui per cancellare la musica in attesa dell-entrata| +MUSIC ON HOLD DELETION COMPLETED|Music On Hold SOPPRESSIONE PRONTI| +Starts with Eastern timezones and works West|Inizia con fuso orario orientale e opere West| +Starts with Western timezones and works East|Inizia con fuso orario occidentale e orientale opere| +you must select a user group|è necessario selezionare un gruppo di utenti| +Enable Second Webform|Consentire Webform Seconda| +WaitForSilence Options|WaitForSilence Opzioni| +If Wait For Silence is desired on calls that are detected as Answering Machines then this field has those options. There are two settings separated by a comma, the first option is how long to detect silence in milliseconds and the second option is for how many times to detect that before playing the message. Default is EMPTY for disabled. A standard value for this would be wait for 2 seconds of silence twice|Se Wait For Silence è desiderato per le chiamate che vengono rilevati come Segreterie allora questo campo ha queste opzioni. Ci sono due impostazioni separate da una virgola, la prima opzione è il tempo per individuare il silenzio in millisecondi e la seconda opzione è per quante volte a rilevare che prima di giocare il messaggio. Di default è vuota per disabili. Un valore standard per questo sarebbe attendere 2 secondi di silenzio per due volte| +This field is for entering the prompt to play when the agent gets an answering machine and clicks on the Answering Machine Message button in the transfer conference frame. You must set this to either an audio file in the audio store or a TTS prompt if TTS is enabled on your system|Questo campo è per entrare nel prompt di giocare quando l-agente riceve una segreteria telefonica e fa clic sul pulsante Answering Machine Message nella cornice conferenza di trasferimento. È necessario impostare questo sia un file audio nel negozio di audio o un programma di TTS prompt se TTS è attivato sul tuo sistema| +EXTENDED ALTERNATE PHONE NUMBERS FOR THIS LEAD|EXTENDED ALTERNATE NUMERI DI TELEFONO PER QUESTA PIOMBO| +ADD NEW VOICEMAIL BOX|ADD NEW VOICEMAIL BOX| +ADDING NEW VOICEMAIL BOX|Aggiunta di nuovi VOICEMAIL BOX| +MODIFY VOICEMAIL BOX|MODIFICA VOICEMAIL BOX| +MODIFY A VOICEMAIL BOX|MODIFICARE un messaggio vocale BOX| +DELETE VOICEMAIL BOX|DELETE VOICEMAIL BOX| +VOICEMAIL BOXES LIST|VOICEMAIL caselle di riepilogo| +VOICEMAIL BOXES|VOICEMAIL SCATOLE| +ADD NEW VOICEMAIL BOX|ADD NEW VOICEMAIL BOX| +Voicemail ID|Voicemail ID| +This is the all numbers identifier of this mailbox. This must not be a duplicate of an existing voicemail ID or the voicemail ID of a phone on the system, minimum of 2 characters|Questo è l-identificativo di tutti i numeri di questa cassetta postale. Questo non deve essere un duplicato di una segreteria telefonica esistente ID o la segreteria telefonica ID di un telefono cellulare sul sistema, minimo di 2 caratteri| +This is name associated with this voicemail box. max 100 characters, minimum of 2 characters|Questo nome è associato a questa casella vocale. max 100 caratteri, minimo di 2 caratteri| +This is the password that is used to gain access to the voicemail box when dialing in to check messages max 10 characters, minimum of 2 characters|Questa è la password che viene utilizzata per ottenere l-accesso alla casella vocale, quando chiamate in ingresso per controllare i messaggi max 10 caratteri, minimo di 2 caratteri| +This option allows you to set the voicemail box to active or inactive. If the box is inactive you cannot leave messages on it and you cannot check messages in it|Questa opzione consente di impostare la casella vocale di attivo o inattivo. Se la casella è attiva non è possibile lasciare dei messaggi su di essa e non è possibile controllare i messaggi in esso| +This optional setting allows you to have the voicemail messages sent to an email account, if your system is set up to send out email. If this field is empty then no emails will be sent out|Questa impostazione consente di avere i messaggi vocali inviati a un account di posta elettronica, se il vostro sistema è configurato per inviare e-mail. Se questo campo è vuoto quindi non e-mail verrà inviato| +VOICEMAIL BOX NOT ADDED|VOICEMAIL BOX NON AGGIUNTI| +there is already a voicemail box in the system with this ID|vi è già una casella di posta vocale nel sistema con questo ID| +there is already a phone in the system with this voicemail ID|c-è già un telefono cellulare nel sistema, con questo messaggio vocale ID| +VOICEMAIL BOX ADDED|VOICEMAIL BOX AGGIUNTO| +VOICEMAIL BOX NOT MODIFIED|VOICEMAIL BOX NON MODIFICATI| +VOICEMAIL BOX MODIFIED|VOICEMAIL BOX MODIFICATI| +VOICEMAIL BOX NOT DELETED|VOICEMAIL BOX non cancellato| +VOICEMAIL BOX DELETION COMPLETED|VOICEMAIL BOX SOPPRESSIONE PRONTI| +VOICEMAIL BOX DELETION CONFIRMATION|VOICEMAIL BOX SOPPRESSIONE CONFERMA| +Click here to delete voicemail box|Clicca qui per cancellare casella di segreteria telefonica| +DELETE THIS VOICEMAIL BOX|DELETE questo messaggio vocale BOX| +Click here to see Admin chages to this voicemail box|Clicca qui per vedere chages Admin a questa casella vocale| +The following fields must have data|I seguenti campi devono disporre di dati| +Campaign CID Override|Campagna CID Override| +If this field is set, this will override the campaign CallerID that is set for calls that are placed to leads in this list. Default is not set|Se questo campo è impostato, andranno a sostituire la campagna CallerID che è impostato per le chiamate che vengono posti a porta in questo elenco. Di default non è impostato| +Answering Machine Message Override|Answering Machine Message Override| +If this field is set, this will override the Answering Machine Message set in the campaign for customers in this list. Default is not set|Se questo campo è impostato, questo ignorare il messaggio di Segreteria insieme nella campagna per i clienti in questo elenco. Di default non è impostato| +Drop Inbound Group Override|Drop Inbound Group Override| +If this field is set, this in-group will be used for outbound calls within this list that drop from the outbound campaign instead of the drop in-group set in the campaign detail screen. Default is not set|Se questo campo è impostato, in questo gruppo verranno utilizzati per le chiamate in uscita all-interno di questa lista che scendono da campagna in uscita, invece di cadere in gruppo insieme nella schermata di dettaglio della campagna. Di default non è impostato| +Agent Select Territories|Agente Seleziona Territori| +If this option is enabled and the agent belongs to at least one territory, the agent will have the option of selecting territories to dial leads from. The agent will see a list of available territories upon login and they will have the ability to go back to that territory list when paused to change their territories. For this function to work the Owner Only Dialing option must be set to TERRITORY and User Terriories must be enabled in the System Settings.|Se questa opzione è attivata e l-agente appartiene ad almeno un territorio, l-agente avrà la possibilità di selezionare i territori per comporre conduce da. L-agente viene visualizzato un elenco dei territori disponibili su login e avranno la possibilità di tornare indietro a quella lista territorio, quando si fermò a cambiare i loro territori. Per questa funzione l-unico proprietario di composizione opzione deve essere impostata al territorio e territori utente deve essere abilitato nelle impostazioni di sistema.| +Agent Choose Territories|Agente Scegli Territori| +This option if set to 1 allows the user to choose the territories that they will receive calls from when they login to a MANUAL or INBOUND_MAN campaign. Otherwise the user will be set to use all of the territories that they are set to belong to in the User Territories administrative section|Questa opzione se impostata a 1 permette all-utente di scegliere i territori che essi ricevere chiamate da quando il login per un manuale o una campagna INBOUND_MAN. In caso contrario, l-utente sarà impostato per utilizzare tutti i territori che sono fissati a far parte dei territori amministrativi User sezione| +The AREACODE option is just like the Y option, except it is used to also filter out an entire area code in North America from being dialed, in this case using the 201XXXXXXX entry in the DNC list would block all calls to the 201 areacode if enabled|L-opzione AreaCode è proprio come l-opzione Y, tranne che viene utilizzato per filtrare inoltre un codice di tutta l-area del Nord America ad essere composto, in questo caso utilizzando la voce 201XXXXXXX nella lista DNC potrebbe bloccare tutte le chiamate al 201 AreaCode se abilitato| +If you have the active DNC option set to AREACODE then you can also use area code wildcard entries like this 201XXXXXXX to block all calls to the 201 areacode when enabled|Se hai attiva l-opzione DNC insieme a AreaCode allora è anche possibile utilizzare il codice voci area jolly come questo 201XXXXXXX per bloccare tutte le chiamate al 201, quando attivata AreaCode| +Carrier Description|Carrier Descrizione| +This is put in the comments of the asterisk conf files above the dialplan and account entries. Maximum 255 characters|Questo è messo nei commenti dei file asterisco conf sopra il dialplan e le voci del conto. Massimo 255 caratteri| +CAMPAIGNS ALLOWING THIS IN-GROUP|CAMPAGNE DI OFFRIRE IN QUESTO-GROUP| +This is the secret, or password, for the server in the iax auto-generated conf file for this server on other servers. Limit is 20 characters alphanumeric dash and underscore accepted. Default is test|Questo è il segreto, o la password, per il server in automatico IAX-generated conf file per questo server su altri server. Limite è dash 20 caratteri alfanumerici e underscore accettato. Di default è di prova| +Delete Voicemail After Email|Eliminare Voicemail Dopo Email| +This optional setting allows you to have the voicemail messages deleted from the system after they have been emailed out. Default is N|Questa impostazione consente di avere i messaggi vocali eliminato dal sistema dopo che sono state inviate fuori. Di default è N| +Last Campaign Call Date|Last Campaign Call Data| +This is the last time that a call was handled by an agent logged into this campaign|Questa è l-ultima volta che una chiamata è stata gestita da un agente registrato in questa campagna| +Custom User Fields|Utente campi personalizzati| +These five fields can be used for various purposes, and they can be populated in the web form addresses and scripts as user_custom_one and so on|Questi cinque campi possono essere utilizzati per vari scopi, e possono essere organizzati in forma gli indirizzi web e script come user_custom_one e così via| +CRM Popup Login|CRM Popup Login| +If set to Y, the CRM Popup Address is used to open a new window on agent login to this campaign. Default is N|Se impostato a Y, il CRM Popup indirizzo viene utilizzato per aprire una nuova finestra il login agente per questa campagna. Di default è N| +CRM Popup Address|CRM Popup Indirizzo| +The web address of a CRM login page, it can have variables populated just like the web form address, with the VAR in the front and using --A--user_custom_one--B-- to define variables|L-indirizzo web di una pagina di login CRM, può avere variabili popolato come l-indirizzo web form, con i VAR nella parte anteriore e l-utilizzo - A user_custom_one - - B - per definire le variabili| +If IN_GROUP is selected as the DID Route, then this is the call handling method used for these calls. CID will add a new lead record with every call using the CallerID as the phone number, CIDLOOKUP will attempt to lookup the phone number by the CallerID in the entire system, CIDLOOKUPRL will attempt to lookup the phone number by the CallerID in only one specified list, CIDLOOKUPRC will attempt to lookup the phone number by the CallerID in all of the lists that belong to the specified campaign, CLOSER is specified for VICIDIAL Closer calls, ANI will add a new lead record with every call using the ANI as the phone number, ANILOOKUP will attempt to lookup the phone number by the ANI in the entire system, ANILOOKUPRL will attempt to lookup the phone number by the ANI in only one specified list, XDIGITID will prompt the caller for an X digit code before the call will be put into the queue, VIDPROMPT will prompt the caller for their ID number and will create a new lead record with the CallerID as the phone number and the ID as the Vendor ID, VIDPROMPTLOOKUP will attempt to lookup the ID in the entire system, VIDPROMPTLOOKUPRL will attempt to lookup the vendor ID by the ID in only one specified list, VIDPROMPTLOOKUPRC will attempt to lookup the vendor ID by the ID in all of the lists that belong to the specified campaign. Default is CID|Se IN_GROUP è selezionato come il percorso fatto, allora questa è la gestione delle chiamate metodo utilizzato per queste chiamate. CID aggiungerà un nuovo record di piombo, con tutte le chiamate utilizzando il CallerID come il numero di telefono, CIDLOOKUP cercherà di ricerca il numero di telefono dal CallerID in tutto il sistema, CIDLOOKUPRL cercherà di ricerca il numero di telefono dal CallerID in una sola lista specificata , CIDLOOKUPRC cercherà di ricerca il numero di telefono dal CallerID in tutte le liste che appartengono alla campagna di cui, più vicino è specificato per VICIDIAL Closer chiamate, ANI aggiungerà un nuovo record di piombo, con tutte le chiamate utilizzando il ANI, come il numero di telefono, ANILOOKUP cercherà di ricerca il numero di telefono dal ANI in tutto il sistema, ANILOOKUPRL cercherà di ricerca il numero di telefono dal ANI in una sola lista specificata, XDIGITID chiederà il chiamante per un codice X cifra prima della chiamata verrà messa in la coda, VIDPROMPT chiederà il chiamante per il loro numero ID e creerà un nuovo record di piombo con il CallerID come il numero di telefono e l-ID come il Vendor ID, VIDPROMPTLOOKUP tenterà di ricerca l-ID di tutto il sistema, VIDPROMPTLOOKUPRL tenterà di ricerca del fornitore ID dal ID in una sola lista specificata, VIDPROMPTLOOKUPRC tenterà di ricerca da parte del venditore ID l-ID in tutte le liste che appartengono alla campagna specificato. Di default è CID| +UNIFIED_CONTACT- This option will use the beta Vtiger 5.1.0 feature to search by phone number and bring up a search page in Vtiger|UNIFIED_CONTACT-Questa opzione si usa il beta Vtiger 5.1.0 funzionalità per la ricerca in base al numero di telefono e aprire una pagina di ricerca in Vtiger| +Timer Action|Timer azione| +This feature allows you to trigger actions after a certain amount of time. the D1 and D2 DIAL options will launch a call to the Transfer Conference Number presets and send them to the agent session, this is usually used for simple IVR validation AGI applications or just to play a pre-recorded message. WEBFORM will open the web form address. MESSAGE_ONLY will simply display the message that is in the field below. NONE will disable this feature and is the default|Questa funzione consente di attivare azioni dopo un certo periodo di tempo. D1 e D2 le opzioni di chiamata lancerà un appello per il trasferimento Conferenza preset Numero e li trasmette alla sessione di agente, questo è di solito utilizzato per semplici applicazioni IVR AGI convalida o semplicemente a svolgere un messaggio pre-registrato. FORM aprirà l-indirizzo web form. MESSAGE_ONLY semplicemente visualizzare il messaggio che è nel campo sottostante. NESSUNO sarà disabilitare questa funzione ed è il default| +Timer Action Message|Timer Action Message| +This is the message that appears on the agent screen at the time the Timer Action is triggered|Questo è il messaggio che appare sullo schermo agente al momento l-azione Timer è attivato| +Timer Action Seconds|Timer azione Secondi| +This is the amount of time after the call is connected to the customer that the Timer Action is triggered. Default is -1 which is also inactive|Questa è la quantità di tempo dopo la chiamata è collegata al cliente che l-azione del timer viene attivato. Predefinito è -1, che è anche attivo| +This setting will override the Campaign settings|Questa impostazione sovrascrive le impostazioni della campagna| +Start Call URL|Start Call URL| +This web URL address is not seen by the agent, but it is called every time a call is sent to an agent if it is populated. Uses the same variables as the web form fields and scripts. This URL can NOT be a relative path. The Start URL does not work for Manual dial calls. Default is blank|Questo web indirizzo URL non è visto che l-agente, ma è chiamato ogni volta che una chiamata viene inviata ad un agente, se viene popolato. Utilizza le stesse variabili, come i campi del modulo web e script. Questo URL non può essere un percorso relativo. L-URL Start non funziona per le chiamate in linea manuale. Predefinita è vuota| +Dispo Call URL|Dispo Call URL| +This web URL address is not seen by the agent, but it is called every time a call is dispositioned by an agent if it is populated. Uses the same variables as the web form fields and scripts. dispo and talk_time are the variables you can use to retrieve the agent-defined disposition for the call and the actual talk time in seconds of the call. This URL can NOT be a relative path. Default is blank|Questo web indirizzo URL non è visto che l-agente, ma è chiamato ogni volta che una chiamata è dispositioned da un agente, se viene popolato. Utilizza le stesse variabili, come i campi del modulo web e script. dispo e talk_time sono le variabili che si possono utilizzare per recuperare l-agente definito disposizione per la chiamata e il tempo effettivo di conversazione in secondi della telefonata. Questo URL non può essere un percorso relativo. Predefinita è vuota| +Xfer-Conf Number Override|XFER-Conf Numero Override| +These five fields allow for you to override the Transfer Conference number presets when the lead is from this list. Default is blank|Questi cinque campi consentono di ignorare le impostazioni predefinite Conferenza di trasferimento del numero, quando la guida è da questo elenco. Predefinita è vuota| +These four fields allow for you to have two sets of Transfer Conference and DTMF presets. When the call or campaign is loaded, the vicidial.php script will show two buttons on the transfer-conference frame and auto-populate the number-to-dial and the send-dtmf fields when pressed. If you want to allow Consultative Transfers, a fronter to a closer, have the agent use the CONSULTATIVE checkbox, which does not work for third party non-ViciDial consultative calls. For those just have the agent click the Dial With Customer button. Then the agent can just LEAVE-3WAY-CALL and move on to their next call. If you want to allow Blind transfers of customers to a VICIDIAL AGI script for logging or an IVR, then place AXFER in the number-to-dial field. You can also specify an custom extension after the AXFER, for instance if you want to do a call to a special IVR you have set to extension 83900 you would put AXFER83900 in the number-to-dial field|Questi quattro campi consentire di avere due insiemi di trasferimento Conferenza e preset DTMF. Quando la chiamata o la campagna viene caricata, lo script vicidial.php mostrerà due pulsanti per il trasferimento-frame conferenze e auto-popolano il numero-to-dial e l-invio campi DTMF quando viene premuto. Se si desidera consentire consultivo Trasferimenti, un Fronter a una più stretta, hanno l-agente di utilizzare la casella di controllo CONSULTIVO, che non funziona per i non di terze parti ViciDial chiamate consultivo. Per coloro che hanno il solo clic agente Dial Con il tasto del cliente. Poi l-agente può lasciare-3 VIE-CALL e passare alla loro chiamata successiva. Se si desidera consentire i trasferimenti Blind dei clienti di uno script VICIDIAL AGI per la registrazione o un IVR, poi AXFER posto nel numero di-to-dial campo. È inoltre possibile specificare l-estensione personalizzata dopo la AXFER, ad esempio se si vuole fare una chiamata ad un IVR speciale è stato impostato per l-estensione 83.900 si metterebbe AXFER83900 del numero-to-dial campo| diff --git a/agc_2-X/trunk/translations/nl_language.txt b/agc_2-X/trunk/translations/nl_language.txt index 76346542..d4ad9069 100644 --- a/agc_2-X/trunk/translations/nl_language.txt +++ b/agc_2-X/trunk/translations/nl_language.txt @@ -21,6 +21,7 @@ agc|call_log_display.php|0 agc|voicemail_check.php|0 agc|dbconnect.php|1 agc|timeclock.php|0 +agc|vdc_script_display.php|1 ***TRANSLATIONS*** ### special translations that should stay at the top of the file ### "JAN"|"JAN"| @@ -505,3 +506,18 @@ ERROR: There are no Shifts enabled for your user group|FOUT: Er zijn geen Versch ERROR: You are not allowed to log in outside of your shift|FOUT: U bent niet toegestaan om in te loggen buiten uw verschuiving| MANAGER OVERRIDE|MANAGER BOVEN| Your Shift is over or has changed, you have been logged out of your session|Uw Shift is of is veranderd, je bent afgemeld bij de sessie| +### START translations for 2.2.0 release ### +You are not allowed to dial into other agent sessions|U bent niet toegestaan te bellen naar andere agent sessies| +QUICK TRANSFER|Snelle overdracht| +Other Agents Status|Andere Agenten Status| +Available Agents Transfer|Beschikbaar Transfer Agents| +Show Calls In Queue|Toon roept in de wachtrij| +Calls In Queue|Roept in de wachtrij| +Hide Calls In Queue|Verberg roept in de wachtrij| +Calls in Queue View Disabled for this campaign|Roept in wachtrij Bekijk een handicap voor deze campagne| +YOU MUST BE PAUSED TO GRAB CALLS IN QUEUE|JE MOET worden onderbroken te grijpen ROEPT in de wachtrij| +Manager |Manager| +has selected your in-group choices|heeft gekozen uw in-groep keuzes| +CONSULTATIVE|ADVIESGROEP| +Close Message|Close Message| +TIMER NOTIFICATION|TIMER AANMELDING| diff --git a/agc_2-X/trunk/translations/pl_language.txt b/agc_2-X/trunk/translations/pl_language.txt index 629bb8ba..6d16ba26 100644 --- a/agc_2-X/trunk/translations/pl_language.txt +++ b/agc_2-X/trunk/translations/pl_language.txt @@ -21,6 +21,7 @@ agc|call_log_display.php|0 agc|voicemail_check.php|0 agc|dbconnect.php|1 agc|timeclock.php|0 +agc|vdc_script_display.php|1 ***TRANSLATIONS*** ### special translations that should stay at the top of the file ### "JAN"|"STY"| @@ -473,3 +474,18 @@ ERROR: There are no Shifts enabled for your user group|BŁĄD: Brak Przesuwa akt ERROR: You are not allowed to log in outside of your shift|BŁĄD: Nie masz uprawnień, aby zalogować się poza swoim zmiany| MANAGER OVERRIDE|KIEROWNIK nadrzędne| Your Shift is over or has changed, you have been logged out of your session|Twoja Shift jest ponad lub zmienił, zostałeś wylogowany z sesji| +### START translations for 2.2.0 release ### +You are not allowed to dial into other agent sessions|Nie masz uprawnień do wybierania numeru inne sesje agenta| +QUICK TRANSFER|Szybka wypłata| +Other Agents Status|Inne leki Status| +Available Agents Transfer|Transfer Dostępne pełnomocników| +Show Calls In Queue|Wzywa Pokaż w kolejce| +Calls In Queue|Wzywa w kolejce| +Hide Calls In Queue|Ukryj wzywa w kolejce| +Calls in Queue View Disabled for this campaign|Wzywa w kolejce Zobacz niepełnosprawnych w tej kampanii| +YOU MUST BE PAUSED TO GRAB CALLS IN QUEUE|Musicie być wstrzymane do przechwycenia WZYWA w kolejce| +Manager |Kierownik| +has selected your in-group choices|wybrał się w grupie-wybory| +CONSULTATIVE|KONSULTACYJNA| +Close Message|Zamknij komunikat| +TIMER NOTIFICATION|ZAWIADOMIENIE TIMER| diff --git a/agc_2-X/trunk/translations/pt_language.txt b/agc_2-X/trunk/translations/pt_language.txt index ecadf8a4..bc0ba430 100644 --- a/agc_2-X/trunk/translations/pt_language.txt +++ b/agc_2-X/trunk/translations/pt_language.txt @@ -21,6 +21,7 @@ agc|call_log_display.php|0 agc|voicemail_check.php|0 agc|dbconnect.php|1 agc|timeclock.php|0 +agc|vdc_script_display.php|1 ***TRANSLATIONS*** ### special translations that should stay at the top of the file ### "JAN"|"JAN"| @@ -473,3 +474,18 @@ ERROR: There are no Shifts enabled for your user group|ERRO: Não existem Shifts ERROR: You are not allowed to log in outside of your shift|ERRO: Você não tem permissão para iniciar sessão no para fora do seu turno| MANAGER OVERRIDE|GERENTE Override| Your Shift is over or has changed, you have been logged out of your session|Seu Shift é mais ou mudou, você foi desconectado da sua sessão| +### START translations for 2.2.0 release ### +You are not allowed to dial into other agent sessions|Você não tem permissão para discar para sessões de outro agente| +QUICK TRANSFER|RÁPIDA TRANSFERÊNCIA| +Other Agents Status|Outros agentes Status| +Available Agents Transfer|Agentes de transferência disponíveis| +Show Calls In Queue|Solicita Show Em Fila| +Calls In Queue|Solicita, em fila| +Hide Calls In Queue|Solicita Hide Na fila| +Calls in Queue View Disabled for this campaign|Chamadas na fila Ver condicionada para esta campanha| +YOU MUST BE PAUSED TO GRAB CALLS IN QUEUE|VOCÊ DEVE SER PAUSA PARA GRAB APELA EM FILA| +Manager |Gerente| +has selected your in-group choices|foi selecionado o grupo de escolhas| +CONSULTATIVE|CONSULTIVO| +Close Message|Fechar Mensagem| +TIMER NOTIFICATION|NOTIFICAÇÃO TIMER| diff --git a/agc_2-X/trunk/translations/ru_language.txt b/agc_2-X/trunk/translations/ru_language.txt index 253dd3ab..11efdcf1 100644 --- a/agc_2-X/trunk/translations/ru_language.txt +++ b/agc_2-X/trunk/translations/ru_language.txt @@ -21,6 +21,7 @@ agc|call_log_display.php|0 agc|voicemail_check.php|0 agc|dbconnect.php|1 agc|timeclock.php|0 +agc|vdc_script_display.php|1 ***TRANSLATIONS*** ### special translations that should stay at the top of the file ### "JAN"|"ЯНВ"| @@ -473,3 +474,18 @@ ERROR: There are no Shifts enabled for your user group|ОШИБКА: Есть с ERROR: You are not allowed to log in outside of your shift|ОШИБКА: Вы не можете войти в вашу за переход| MANAGER OVERRIDE|МЕНЕДЖЕР Переопределить| Your Shift is over or has changed, you have been logged out of your session|Ваш Shift больше или изменилась, Вы вышли из Вашей сессии| +### START translations for 2.2.0 release ### +You are not allowed to dial into other agent sessions|Вы не можете набрать в других сессиях агент| +QUICK TRANSFER|Быстрой передачи| +Other Agents Status|Другие агенты Статус| +Available Agents Transfer|Доступные Агенты передачи| +Show Calls In Queue|Показать Звонки в очередь| +Calls In Queue|Звонки в очередь| +Hide Calls In Queue|Скрыть Звонки в очередь| +Calls in Queue View Disabled for this campaign|Звонки в Очередь Открыть инвалидов для этой кампании| +YOU MUST BE PAUSED TO GRAB CALLS IN QUEUE|ВЫ ДОЛЖНЫ быть приостановлена схватить Звонки в ОЧЕРЕДЬ| +Manager |Менеджер| +has selected your in-group choices|выбрал в вашей группе выбора| +CONSULTATIVE|КОНСУЛЬТАТИВНЫЙ| +Close Message|Закрыть сообщение| +TIMER NOTIFICATION|ТАЙМЕР УВЕДОМЛЕНИЯ| diff --git a/agc_2-X/trunk/translations/sk_language.txt b/agc_2-X/trunk/translations/sk_language.txt index 31705739..8d280777 100644 --- a/agc_2-X/trunk/translations/sk_language.txt +++ b/agc_2-X/trunk/translations/sk_language.txt @@ -21,6 +21,7 @@ agc|call_log_display.php|0 agc|voicemail_check.php|0 agc|dbconnect.php|1 agc|timeclock.php|0 +agc|vdc_script_display.php|1 ***TRANSLATIONS*** ### special translations that should stay at the top of the file ### "JAN"|"JAN"| @@ -473,3 +474,18 @@ ERROR: There are no Shifts enabled for your user group|ERROR: Nie sú k dispozí ERROR: You are not allowed to log in outside of your shift|ERROR: Nemáte možnosť prihlásiť sa mimo vašej smeny| MANAGER OVERRIDE|MANAGER prepísať| Your Shift is over or has changed, you have been logged out of your session|Vaša Shift je nad alebo sa zmenilo, ste boli odhlásený vašej relácie| +### START translations for 2.2.0 release ### +You are not allowed to dial into other agent sessions|Nie je dovolené, aby voľby do iných agent zasadnutí| +QUICK TRANSFER|Rýchly prenos| +Other Agents Status|Ostatné zástupcovia Status| +Available Agents Transfer|Dostupných prostriedkov Transfer| +Show Calls In Queue|Zobraziť žiada, aby vo fronte| +Calls In Queue|Hovorov vo fronte| +Hide Calls In Queue|Skryť žiada, aby vo fronte| +Calls in Queue View Disabled for this campaign|Hovorov v zobrazení frontu Zakázané pre túto kampaň| +YOU MUST BE PAUSED TO GRAB CALLS IN QUEUE|Musíte byť sa odmlčal, aby GRAB VOLANIA do fronty| +Manager |Manažér| +has selected your in-group choices|vybrala si v skupine-voľby| +CONSULTATIVE|PORADNÝ| +Close Message|Zavrieť správu| +TIMER NOTIFICATION|TIMER OZNAM| diff --git a/agc_2-X/trunk/translations/tw_language.txt b/agc_2-X/trunk/translations/tw_language.txt new file mode 100644 index 00000000..5eb4191f --- /dev/null +++ b/agc_2-X/trunk/translations/tw_language.txt @@ -0,0 +1,496 @@ +# tw_language.txt - this file is for the internationalization of the astGUIclient +# client web pages. The associated install.pl file will take the language as an +# argument and alter the php scripts to the language typed in the command line: +# example: ./install.pl --language=zt +# current languages in the file: +# - English - (en) no alterations +# - Traditional Chinese - (zt_tw) second column +***LANGUAGES*** +en-English|tw-中文繁體| +***FILES*** +agc|astguiclient.php|0 +agc|vicidial.php|0 +agc|vdc_db_query.php|0 +agc|manager_send.php|0 +agc|conf_exten_check.php|0 +agc|inbound_popup.php|0 +agc|active_list_refresh.php|0 +agc|park_calls_display.php|0 +agc|live_exten_check.php|0 +agc|call_log_display.php|0 +agc|voicemail_check.php|0 +agc|dbconnect.php|1 +agc|htglobalize.php|1 +agc|timelock.php|0 +agc|vdc_script_display.php|1 +***TRANSLATIONS*** +### special translations that should stay at the top of the file ### +"JAN"|"一月"| +"FEB"|"二月"| +"MAR"|"三月"| +"APR"|"四月"| +"MAY"|"五月"| +"JUN"|"六月"| +"JLY"|"七月"| +"AUG"|"八月"| +"SEP"|"九月"| +"OCT"|"十月"| +"NOV"|"十一月"| +"DEC"|"十二月"| +\./images/|../agc/images/| +BORDER|邊界| +VALUE=SUBMIT|VALUE=SUBMIT| +TYPE=SUBMIT|TYPE=Submit| +MAXLENGTH|maxlength| +### BEGIN translation phrases through 1.1.11 release ### +English|英文| +Spanish|西班牙文| +French|法文| +German|德文| +Italian|義大利文| +agc_live_call_OFF.gif|agc_live_call_OFF_de.jpg| +agc_live_call_ON.gif|agc_live_call_ON_de.gif| +vdc_XB_hotkeysactive.gif|vdc_XB_hotkeysactive_de.gif| +vdc_XB_hotkeysactive_OFF.gif|vdc_XB_hotkeysactive_OFF_de.gif| +vdc_LB_hangupcustomer.gif|vdc_LB_hangupcustomer_de.gif| +vdc_LB_hangupcustomer_OFF.gif|vdc_LB_hangupcustomer_OFF_de.gif| +vdc_LB_dialnextnumber.gif|vdc_LB_dialnextnumber_de.gif| +vdc_LB_dialnextnumber_OFF.gif|vdc_LB_dialnextnumber_OFF_de.gif| +vdc_LB_startrecording.gif|vdc_LB_startrecording_de.gif| +vdc_LB_stoprecording.gif|vdc_LB_stoprecording2_de.gif| +vdc_LB_senddtmf.gif|vdc_LB_senddtmf_de.gif| +vdc_LB_senddtmf_OFF.gif|vdc_LB_senddtmf_OFF_de.gif| +vdc_LB_resume.gif|vdc_LB_resume_de.gif| +vdc_LB_resume_OFF.gif|vdc_LB_resume_OFF_de.gif| +vdc_LB_parkcall.gif|vdc_LB_parkcall_de.gif| +vdc_LB_parkcall_OFF.gif|vdc_LB_parkcall_OFF_de.gif| +vdc_LB_webform.gif|vdc_LB_webform_de.gif| +vdc_LB_webform_OFF.gif|vdc_LB_webform_OFF_de.gif| +vdc_LB_transferconf.gif|vdc_LB_transferconf_de.gif| +vdc_LB_transferconf_OFF.gif|vdc_LB_transferconf_OFF_de.gif| +vdc_tab_script.gif|vdc_tab_script_de.gif| +vdc_volume_MUTE.gif|vdc_volume_MUTE_de.gif| +vdc_volume_UNMUTE.gif|vdc_volume_UNMUTE_de.gif| +You have now logged out. Thank you|您已成功登出系統| +astGUIclient web-client VERSION|astGUIclient web-client版本| +astGUIclient web client|astGUIclient web client| +VICIDIAL web client|VICIDIAL web client| +VICIDIAL web-client version|VICIDIAL Web-Client版本| +You can only monitor Zap channels|您只能監控Zap channels| +Stop Record|停止錄音| +you are logged into this phone|您已登入此分機| +Back to Main Window|回主畫面| +LIVE CALLS ON THIS PHONE|通話號碼清單| +LIVE CALLS IN THIS CONFERENCE|多方通話中的參與號碼| +LIVE CALL TRANSFER|來電轉接| +CLIENT CHANNEL|進端通道| +REMOTE CHANNEL|遠端通道| +CLICK HERE TO LOG IN AGAIN|按此重新登入| +ACTIVE DISPLAY PAUSED|暫停啟用顯示| +Main Panel|主控台| +Active Lines Panel|現行線路控制台| +Conferences Panel|電話會議控制台| +Check Voicemail|檢視語音信箱| +Live Call|通話中電話| +Hangup Trunk|掛斷 Trunk| +Hijack Trunk|介入 Trunk| +Listen Trunk|監聽 Trunk| +Active Local Menu|啟用Local畫面| +Hangup Local|掛斷 Local| +Hijack Local|介入 Local| +Listen Local|監聽 Local| +Channel to be transferred|通話已被轉接| +Extensions Menu|分機表| +Send to selected extension|傳送給所選分機| +Send to selected vmail box|傳送給所選語音信箱| +Send to this number|傳送至該號碼| +click on a number below to send to a conference|點選號碼以送出會議邀請n| +Send my channel too|傳送我的CHANNEL| +Conferences Menu|電話會議功能| +LOCAL Extensions Dial|撥給LOCAL分機| +Phone calling from|電話來源| +Call selected extension|撥打所選分機| +Call selected vmail box|撥打所選語音信箱| +LOCAL DIAL EXTENSIONS|LOCAL撥打分機| +OUTBOUND CALLS|外撥電話| +INBOUND CALLS|進線電話| +Refresh rate|更新比例| +MANUAL DIAL|人工撥號| +CALL DATE\/TIME|通話日期\/時間| +LOCAL HANGUP|LOCAL 掛斷| +PARKED CALLS|PARKED CALLS| +PARKED BY|PARKED BY| +PARKED TIME|PARKED TIME| +Registered to|註冊至| +Enter Conference|進入電話會議| +Dial From Conf|由電話會議中撥號| +Active Extensions|使用中分機| +Outside Lines|外線| +Local Extensions|區域分機| +Data Goes Here|資料至此| +Trunk Action|Trunk 活動| +Local Action|Local 活動| +Conferences List|電話會議列表| +Click on a conference room number on the left for info on that conference|點選會議室左方可瀏覽相關資訊| +List Display|清單顯示| +Live Extensions|進線分機| +Busy Extensions|忙線分機| +Outside Lines|外線| +script runtime|運行腳本| +Call Log Display|通話記錄顯示| +is not valid|是無效的| +or protocol|或協定| +Conf Extension Check|確認會議中分機| +has been registered to|被註冊至| +LIVE INBOUND CALL|進線通話| +Number Dialed|已撥號碼| +SEND TO MY VOICEMAIL|傳送至我的語音信箱| +Live Extension Check|使用中分機確認| +Manager Send|管理者發送| +command not inserted|指令未插入| +command sent for|指令發送 | +One of these variables|其中一個變數| +must be greater than 2 characters|需大於兩個字元| +must be greater than 14 characters|需大於14個字元| +must be set|需被設定| +not sent|未送出| +Cannot find empty conference|找不到空會議| +is not live|非可用| +RECORDING WILL LAST UP TO 60 MINUTES|錄音長達60分鐘| +Parked Calls Display|顯示Parked Call| +Database Query Script|資料查詢語法| +Group Choice|群組選項| +has been registered to user|被註冊至使用者| +HOPPER EMPTY|HOPPER EMPTY| +LOG NOT ENTERED|LOG未輸入| +has been changed to|已被修改為| +information has been updated|資料已被更新| +is now in status|目前狀態為| +Voicemail Check|檢視語音信箱| +voicemail box|語音信箱| +Re-Login|重新登入| +User Password|使用者密碼| +User Login|使用者登入| +Phone Login|登入分機| +Phone Password|分機密碼| +Campaign not active, please try again|專案活動未啟用，請再試一次| +Login incorrect, please try again|登入失敗，請重試| +Campaign Login|專案活動登入| +Sorry, your phone login and password are not active in this system, please try again|抱歉，分機所輸入的帳號密碼於系統中尚未啟用，請再試一次| +leads left to call in hopper|leads left to call in hopper| +CAMPAIGN CUSTOM PARKING|專案活動 CUSTOM PARKING| +CAMPAIGN DEFAULT PARKING|專案活動 DEFAULT PARKING| +CAMPAIGN CUSTOM WEB FORM|專案活動 客制表格| +CAMPAIGN DEFAULT WEB FORM|專案活動 預設表格| +CAMPAIGN ALLOWS CLOSERS|專案活動 容許關閉| +CAMPAIGN ALLOWS NO CLOSERS|專案活動 不容許關閉| +USING PREVIOUS MEETME ROOM|使用先前的會議室| +USING NEW MEETME ROOM|使用新的會議室| +old QUEUE and INCALL reverted list|舊的佇列和INCALL回覆列表| +old QUEUE and INCALL reverted hopper|舊的佇列和INCALL回覆 Hopper| +old vicidial_live_agents records cleared|值機人員錄音檔清理完畢| +campaign is set to auto_dial_level|專案活動已設定為自動撥號| +new vicidial_live_agents record inserted|錄音檔已被新增| +campaign is set to manual dial|專案活動已設定為人工撥號| +Sorry, there are no leads in the hopper for this campaign|抱歉，本專案活動已無名單| +Dial Next Number|撥下一個號碼| +LIVE CALLS IN YOUR SESSION|您通話中的號碼| +Stop Recording|停止錄音| +Start Recording|啟動錄音| +Transfer number must have more than 1 digit|轉接號碼必須超過一個數字| +Grab Parked Call|接起 Parked Call| +Park Call|Park Call| +Waiting for Ring|進入閒置狀態| +Called 3rd party|撥給第三方| +LEAVE 3-WAY CALL|離開三方通話| +Dial With Customer|Dial With Customer| +Park Customer Dial|Park Customer Dial| +Hangup Xfer Line|掛斷轉接線| +Hangup Both Lines|全部掛斷| +Hangup Customer|掛斷客戶電話| +Transfer - Conference|轉接 - 電話會議| +LOCAL CLOSER|LOCAL CLOSER| +INTERNAL CLOSER|INTERNAL CLOSER| +Dial Blind Transfer|Dial Blind Transfer| +Dial timed out, contact your system administrator|撥號逾時，請與系統管理員聯繫| +No more leads in the hopper for campaign|本專案活動已無名單| +Web Form|表格| +You Must Select a Disposition|請選擇結束碼| +GROUPS NOT SELECTED|未選擇群組| +SELECTED GROUPS|已選群組| +You cannot log out during a Dial attempt|撥號過程中無法登出系統| +Wait 50 seconds for the dial to fail out if it is not answered|如超過50秒無回應，則屬於撥號失敗| +STILL A LIVE CALL! Hang it up then you can log out|電話仍在通話中，請先掛斷再登出系統| +Hide conference call channel information|隱藏電話會議中的來電通道資訊| +Show conference call channel information|顯示電話會議中的來電通道資訊| +Logged in as User|以使用者身份登入| +Noone is in your session|無人在你主持的會議中| +Customer has hung up|客戶已掛斷電話| +End-of-call Disposition Selection|結束碼選擇| +CLOSER INBOUND GROUP SELECTION|CLOSER INBOUND GROUP SELECTION| +Closer Inbound Group Selection|Closer Inbound Group Selection| +BLENDED CALLING|INBOUND/OUTBOUND BLENDING| +outbound activated|啟動外撥| +Preview the Lead then|預覽資料後| +Lead was not reverted, there was an error|錯誤！名單尚未恢復！| +call was not placed, there was an error|錯誤！電話未置入！| +Number to call|撥打號碼| +Customer Information|客戶資訊| +Lead Dispositioned As|設定結束碼為| +Any changes made to the customer information below at this time will not be comitted, You must change customer information before you Hangup the call|你必須先更改客戶資料，再掛斷電話。否則所做變更將不會生效！| +When active, simply press the keyboard key for the desired disposition for this call. The call will then be hungup and dispositioned automatically|啟用時，只需點選結束碼對應之快捷鍵，系統即會自動下結束碼與掛斷電話| +Disposition Hot Keys|結束碼快捷鍵| +Cust Time|Cust Time| +RECORD ID|音檔編號| +RECORDING FILE|錄音檔| +HOT KEYS ACTIVE|啟用快捷鍵| +HOT KEYS INACTIVE|關閉快捷鍵| +DIAL OVERRIDE|重撥| +SKIP LEAD|SKIP LEAD| +DIAL LEAD|DIAL LEAD| +LEAD PREVIEW|LEAD PREVIEW| +PAUSE AGENT DIALING|暫停值機員撥號| +DISPOSITION CALL|通話結束| + session ID| Session ID| + to campaign| to campaign| +Select a CallBack Date|選擇回撥日期| + maximize | 最大 | + minimize | 最小 | +You must choose a date|您必須選擇日期| +Select a Date Below|選擇日期小於| +Click on a callback below to call the customer back now. If you click on a record below to call it, it will be removed from the list|點選以下回撥紀錄進行客戶回撥，如果點選紀錄進行撥號，該筆紀錄將會從名單內移除| +If you want to dial a number and have it NOT be added as a new lead, enter in the exact dialstring that you want to call in the Dial Override field below. To hangup this call you will have to open the CALLS IN THIS SESSION link at the bottom of the screen and hang it up by clicking on its channel link there|If you want to dial a number and have it NOT be added as a new lead, enter in the exact dialstring that you want to call in the Dial Override field below. To hangup this call you will have to open the CALLS IN THIS SESSION link at the bottom of the screen and hang it up by clicking on its channel link there| +YOU CANNOT SKIP A CALLBACK OR MANUAL DIAL, YOU MUST DIAL THE LEAD|您不能跳過回撥或是人工撥號，您必須撥打該筆紀錄| +YOU MUST BE PAUSED TO MANUAL DIAL A NEW LEAD IN AUTO-DIAL MODE|在自動外撥模式下您必須暫停才可以人工外撥一個新的紀錄| +Enter information below for the new lead you wish to call|請輸入下面的資訊給您想要外撥的新紀錄| +YOU MUST BE PAUSED TO CHECK CALLBACKS IN AUTO-DIAL MODE|在自動外撥模式下您必須暫停才可以檢查回撥| +Note: all new manual dial leads will go into list 999|注意: 所有新的人工外撥紀錄將會進入名單 999| +YOU DO NOT HAVE PERMISSIONS TO TRANSFER CALLS|您沒有轉接電話的權限| +will be added to the beginning of this number|將會加在此號碼之前| +This is usually a 1 in the USA-Canada|This is usually a 1 in the USA-Canada| +NEW MANUAL DIAL LEAD FOR|新的人工撥號紀錄給| +Finish and Disposition Call|結束通話並註記結束碼| +10 digits max - digits only|最多10位數 - 僅支援數字| +Note: a dial prefix of|Note: a dial prefix of| +Hangup Again|再次掛斷| +Go Back|回上一頁| +Call Agent Again|再次呼叫值機員| +MY CALLBACK ONLY|只有個人回撥| +NO ACTIVE CALLBACKS|沒有生效的回撥電話| +ACTIVE CALLBACKS|生效的回撥電話| +CALLBACKS FOR AGENT|值機員的回撥電話| +Dial Code:|Dial Code:| +Dial Override|Dial Override| +digits only please|限數字碼輸入| +Dial Now|立即撥號| +CB Comments|CB Comments| +Title|職銜| +Your Status|您目前的狀態| + STATUS| 狀態| +RESET|重置| +CLEAR FORM|清除表單| +SUBMIT|確認送出| +Incoming|Incoming| +Calling|撥號中| +Called|已撥號| +Campaign|活動| +Status|狀態| +Inserted|已插入| +seconds|秒| +HELP|協助| +Login|登入| +User|使用者| +Password|密碼| +VERSION|版本| +BUILD|版次| +Server|主機| +RECORD|錄音| +HANGUP|掛斷| +>XFER|轉接| +PARK|駐留| +IN-NUMBER|IN-NUMMER| +NUMBER|號碼| +LENGTH|長度| +CALLERID|CALLERID| +CallerID|CallerID| + CALL| 撥號| +PICKUP|接起| +CONFERENCE|會議| +Refresh|更新| +Send DTMF|傳送 DTMF| +ORDER|次序| + on | on | +LOGOUT|登出| +Channel|渠道| +Extensions|分機| +Conferences|會議| +Conference|會議| +Recording|錄音| +Record|錄音| +Welcome|歡迎| +VOICEMAIL|語音信箱| + NEW| 新| + OLD| 舊| +STOP|停止| +START|開始| + Pause | 暫停 | +Resume|恢復| +Faster|較快速| +Slower|較慢速| +Initializing|起始中| +Invalid|無效| +Username|Username| +CUSTOM|CUSTOM| +Notes|注意| +First|名| +MI: |MI:| +Last|姓| +Address|地址| +City|市| +State|州| +PostCode|郵遞區號| +Province|省| +Vendor ID|Vendor ID| +DialCode|DialCode| +Alt. Phone|其他電話| +Show|展現| +Email|電郵| +Comments|備註| +REFRESH|更新| +ALT PHONE DIAL|撥打其他電話| +MAIN PHONE|主要電話| +ALT PHONE|其他電話| +ADDRESS3|地址3| +FINISH LEAD|結束紀錄| +Dial Alt Phone Number|撥打其他電話號碼| +Phone|電話| + DIAL| WÄHLEN| +SUBMIT FAVORITES CHANGES - requires logout|確認送出我的最愛變更 - 需要登出| +BACK TO MAIN WINDOW - ignore changes made|回到主視窗 - 忽略變更| +AVAILABLE EXTENSIONS|有空閒的分機| + edit| 編輯| + FAVORITES| 我的最愛| +### END translation phrases through 1.1.11 release ### +Search Existing Leads|搜尋存在的紀錄| +This option if checked will attempt to find the phone number in the system before inserting it as a new lead|本選項勾選時，在增加新的紀錄時會尋找系統中的電話號碼| +Finish Wrapup and Move On|結束文書並繼續| +seconds remaining in wrapup|文書狀態尚餘秒數| +Call Wrapup:|電話文書:| +### months of the year for CallBack date select screen ### +January|一月| +Frebruary|二月| +March|三月| +April|四月| +May|五月| +June|六月| +July|七月| +August|八月| +September|九月| +October|十月| +November|十一月| +December|十二月| +### BEGIN translation phrases for 2.0.1 release ### +Previous Callback Information|過去的回撥資訊| +Last Call: |上一通電話:| +CallBack: |回撥電話:| +Agent: |值機員:| +Comments: |備註:| +### BEGIN translation phrases for 2.0.2 release ### +VOLUME|音量| +### BEGIN translation phrases for 2.0.3 release ### +FAST DIAL|快速撥號| +YOU MUST ENTER A PHONE NUMBER AND DIAL CODE TO USE FAST DIAL|您必須輸入電話號碼和 DIAL CODE 以使用快速撥號| + SELECT A PAUSE CODE :| 選擇暫停原因代碼 :| +ENTER A PAUSE CODE|輸入暫停原因代碼| +YOU MUST BE PAUSED TO ENTER A PAUSE CODE IN AUTO-DIAL MODE|在自動撥號模式下您必須入暫停原因代碼才能暫停| +Your session has been disabled|Your session has been disabled| +### BEGIN translation phrases for 2.0.4 release ### +PLEASE CLICK THE LOGOUT LINK TO LOG OUT NEXT TIME|下次登出時請點擊登出連結| +### BEGIN translation phrases for 2.0.5 release ### +Gender: |性別: | +Date of Birth: |生日: | +YOU MUST BE PAUSED TO CHANGE GROUPS|您必須暫停才能變更群組| +Calls in Queue:|佇列中等待電話:| + Timeclock| Timeclock| +The user and password you entered are not active in the system|您所輸入的帳號和密碼並未在系統中被啟動| +Please try again|請重試| +You cannot log in or out within 30 seconds of your last login or logout|您不能在前次登出或登入後30秒內再次登出或登入| +You have now logged-out|您目前已登出| +You logged out at |您登出在| +Amount of time you were logged-in: |您登入的時間(多久時間): | +ERROR: timeclock log entry already made: |ERROR: timeclock log entry already made: | +BACK to Agent Login Screen|回到值機員登入畫面| +BACK to Administration|回到系統管理| +BACK to Welcome Screen|回到歡迎畫面| +Time since you were last logged-in: |自從您上次登入已經有(多久時間): | +You last logged-out at: |您上次登出在: | +Click LOGIN below to log-in|點選下方登入進行登入| +Amount of time you have been logged-in: |您已經登入的時間(多久時間): | +You logged-in at:|您登入在:| +Click LOGOUT below to log-out|點選下方登出進行登出| +Undefined|尚未定義| +This phone number is not in the campaign lists|此電話號碼不在活動名單中| +Unspecified error|Unspecified error| +Extended Alt Phone Information: |擴充的其他電話資訊: | +ALT DIAL NUMBER:|其他撥打號碼:| +Phone Code and Number:|Phone Code and Number:| +Notes: |注意: | +Active: |啟動: | +Alt Count: |Alt Count: | +Change this phone number to INACTIVE|變更此電話號碼為未啟動| +Change this phone number to ACTIVE|變更此電話號碼為啟動| +### BEGIN translation phrases for 2.0.5 release ### +Gender: |性別:| +Date of Birth: |生日:| +YOU MUST BE PAUSED TO CHANGE GROUPS|您必須暫停才能變更群組| +Calls in Queue:|佇列中等待電話:| + Timeclock| Timeclock| +The user and password you entered are not active in the system|您所輸入的帳號和密碼並未在系統中被啟動| +Please try again|請重試| +You cannot log in or out within 30 seconds of your last login or logout|您不能在前次登出或登入後30秒內再次登出或登入| +You have now logged-out|您目前已登出| +You logged out at |您登出在| +Amount of time you were logged-in: |您登入的時間(多久時間):| +ERROR: timeclock log entry already made: |ERROR: timeclock log entry already made: | +BACK to Agent Login Screen|回到值機員登入畫面| +BACK to Administration|回到系統管理| +BACK to Welcome Screen|回到歡迎畫面| +Time since you were last logged-in: |自從您上次登入已經有(多久時間):| +You last logged-out at: |您上次登出在:| +Click LOGIN below to log-in|點選下方登入進行登入| +Amount of time you have been logged-in: |您已經登入的時間(多久時間):| +You logged-in at:|您登入在:| +Click LOGOUT below to log-out|點選下方登出進行登出| +Undefined|尚未定義| +This phone number is not in the campaign lists|此電話號碼不在活動名單中| +Unspecified error|Unspecified error| +Extended Alt Phone Information: |擴充的其他電話資訊:| +ALT DIAL NUMBER:|其他撥打號碼:| +Phone Code and Number:|Phone Code and Number:| +Notes: |注意:| +Active: |啟動:| +Alt Count: |Alt Count:| +Change this phone number to INACTIVE|變更此電話號碼為未啟動| +Change this phone number to ACTIVE|變更此電話號碼為啟動| +YOU MUST LOG IN TO THE TIMECLOCK FIRST|您必須先登入TIMECLOCK| +There is a time synchronization problem with your system, please tell your system administrator|系統中有時間同步問題，請洽系統管理者| +Preview Call|預覽電話| +SELECT A GROUP ALIAS|選擇群組代名| +Group Alias Selection|群組代名選擇| +Click Here to Choose a Group Alias|點及此處選擇群組代名| +Group Alias|群組代名| +### START translations for 2.2.0 release ### +You are not allowed to dial into other agent sessions|你不能撥入其他代理商會議| +QUICK TRANSFER|快速傳遞| +Other Agents Status|其他代理狀態| +Available Agents Transfer|可用代理轉讓| +Show Calls In Queue|查看呼籲在隊列| +Calls In Queue|呼籲在隊列| +Hide Calls In Queue|隱藏呼籲在隊列| +Calls in Queue View Disabled for this campaign|呼籲隊列查看停用此活動| +YOU MUST BE PAUSED TO GRAB CALLS IN QUEUE|您必須暫停籲請搶占隊列| +Manager |經理| +has selected your in-group choices|您的選擇組的選擇| +CONSULTATIVE|協商| +Close Message|關閉消息| +TIMER NOTIFICATION|計時器通知| diff --git a/agc_2-X/trunk/www/agc/images/tw.gif b/agc_2-X/trunk/www/agc/images/tw.gif new file mode 100644 index 0000000000000000000000000000000000000000..8a974c44a01a91bb29fd9ef434693e49045aa590 GIT binary patch literal 1259 zcmV)YVq zfB*m}000&q9zirTwzjtN!^8Xk|JK&l^YimwVPR%qVD$9#eE+3fg8{&b2&?6*1A|k)Pzd1QMLPA3C^YiTL>OCGFDk>_r!NJJM z$(fm%-{0RuKR?~w-PF|7UR74~_V(LbTYpv zUuI_CZEn!k*7w!c%moEcPftM)58`xnva+(UwzkgB&N?|bQ&LhyL_|6r9qQ`p)iX0g z3=FijwdLvQ)jT~{S6A?+r^Fv0&lnlw>+ARU`0(}hp`oGm($njurS*q~{p;&C5)!Yl zusstK``_Q?g@(~5DEayM)I&t#czEP~e*e+Y+)7GhWMupM`)qD*;^N`}007%lREvv? z@xH$N^78DcsqLw$rlzL&;^S~|a8XiH{r2|y?d?WJMmicAtgNiPDl3zdliSKYwWVaCw>p`nv0?v;?1=*=% zP}9VjG7Mi8K{f#ZfC&u9?ZWmi5w}SdoH~G{hoPu^0|X%Ohd|DN0cK{=VrEE$fHlv+ zIkVDW3qc4S9NF6TC0VC8YBU+!a4*M(QP~Rkn!;)siee=)2vm_mLxVBV_Pm%jL_sNC z1fB#Vzyr~OETOyb}Bhc~~(A&>`c V8YGBF|KPAmo_SUS0!0A<06R%oU_Sr= literal 0 HcmV?d00001 diff --git a/agc_2-X/trunk/www/vicidial/welcome_demo.php b/agc_2-X/trunk/www/vicidial/welcome_demo.php index f947eecf..238cf5cf 100644 --- a/agc_2-X/trunk/www/vicidial/welcome_demo.php +++ b/agc_2-X/trunk/www/vicidial/welcome_demo.php @@ -53,6 +53,9 @@ echo "   \n"; echo ""; echo "   Dutch Agent Login"; +echo "\n"; +echo ""; +echo "   Chinese(T) Agent Login"; echo "\n"; echo "\n"; diff --git a/agc_2-X/trunk/www/vicidial/welcome_languages.php b/agc_2-X/trunk/www/vicidial/welcome_languages.php index c799149a..d53707a9 100644 --- a/agc_2-X/trunk/www/vicidial/welcome_languages.php +++ b/agc_2-X/trunk/www/vicidial/welcome_languages.php @@ -53,6 +53,9 @@ echo "   \n"; echo ""; echo "   Dutch Agent Login"; +echo "\n"; +echo ""; +echo "   Chinese(T) Agent Login"; echo "\n"; echo "\n";