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Added campaign option to automatically manual dial next number in agent

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screen after X seconds. Must be enabled in System Settings.

git-svn-id: svn://192.168.202.10@2569 3d104415-ff17-0410-8863-d5cf3c621b8a
This commit is contained in:
mattf
2016-07-31 21:30:33 +00:00
parent 31ab0f1ad4
commit 4e2509ec65
6 changed files with 130 additions and 24 deletions
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agc_2-X/trunk/www/vicidial/help.php
+21
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@@ -91,6 +91,7 @@
# 160515-1958 - Added ofcom_uk_drop_calc entry
# 160527-1359 - Added phones-outbound_alt_cid entry
# 160621-1735 - Added agent_screen_colors and script_remove_js entries
# 160731-1030 - Added manual_auto_next, manual_auto_show, user_nickname entries
#
@@ -320,6 +321,11 @@ echo "<TABLE WIDTH=98% BGCOLOR=#E6E6E6 cellpadding=2 cellspacing=0><TR><TD ALIGN
<BR>
<B><?php echo _QXZ("Email, User Code and Territory"); ?> -</B><?php echo _QXZ("These are optional fields."); ?>
<BR>
<A NAME="users-user_nickname">
<BR>
<B><?php echo _QXZ("User Nickname"); ?> -</B><?php echo _QXZ("Optional alternative name used for agent when chatting with customers. Only used if populated. Not currently enabled."); ?>
<BR>
<A NAME="users-hotkeys_active">
<BR>
@@ -1095,6 +1101,16 @@ if ($SSoutbound_autodial_active > 0)
<BR>
<B><?php echo _QXZ("AMD Call Menu"); ?> -</B><?php echo _QXZ("If CPD AMD Action is set to CALLMENU, then this is the Call Menu that the call will be sent to if an answering machine is detected."); ?>
<BR>
<A NAME="campaigns-manual_auto_next">
<BR>
<B><?php echo _QXZ("Manual Auto Next Seconds"); ?> -</B><?php echo _QXZ("If the Dial Method is set to MANUAL or INBOUND_MAN, then this setting will trigger the next lead to be automatically be dialed after this number of seconds. If enabled, it cannot be set lower than 5 seconds. Default is 0 for disabled."); ?>
<BR>
<A NAME="campaigns-manual_auto_show">
<BR>
<B><?php echo _QXZ("Manual Auto Next Show Timer"); ?> -</B><?php echo _QXZ("If the Manual Auto Next Seconds option above is enabled, this setting will display a countdown timer to the agent if enabled. Default is N for disabled."); ?>
<BR>
<A NAME="campaigns-alt_number_dialing">
<BR>
@@ -5077,6 +5093,11 @@ FR_SPAC 00 00 00 00 00 - <?php echo _QXZ("France space separated phone number");
<BR>
<B><?php echo _QXZ("Enable User Hide RealTime"); ?> -</B><?php echo _QXZ("This setting allows a User Modify setting to be changed to allow a user to be hidden from all managers in the Real-Time Report. Default is 0 for disabled."); ?>
<BR>
<A NAME="settings-manual_auto_next">
<BR>
<B><?php echo _QXZ("Enable Manual Dial Auto Next"); ?> -</B><?php echo _QXZ("This setting allows the campaign setting to be enabled forcing a manual dial after X seconds in a manual or inbound manual dial mode. Default is 0 for disabled."); ?>
<BR>
<A NAME="contact_information">
<A NAME="settings-contacts_enabled">