diff --git a/agc_2-X/trunk/www/vicidial/AST_hangup_cause_report.php b/agc_2-X/trunk/www/vicidial/AST_hangup_cause_report.php index e3e7b315..406e4ab7 100644 --- a/agc_2-X/trunk/www/vicidial/AST_hangup_cause_report.php +++ b/agc_2-X/trunk/www/vicidial/AST_hangup_cause_report.php @@ -6,6 +6,7 @@ # CHANGES # 120331-2301 - First build # 130413-2348 - Added report logging +# 130419-2047 - Changed how menu lists are generated to speed up initial form load # $startMS = microtime(); @@ -27,6 +28,8 @@ if (isset($_GET["server_ip"])) {$server_ip=$_GET["server_ip"];} elseif (isset($_POST["server_ip"])) {$server_ip=$_POST["server_ip"];} if (isset($_GET["hangup_cause"])) {$hangup_cause=$_GET["hangup_cause"];} elseif (isset($_POST["hangup_cause"])) {$hangup_cause=$_POST["hangup_cause"];} +if (isset($_GET["dial_status"])) {$dial_status=$_GET["dial_status"];} + elseif (isset($_POST["dial_status"])) {$dial_status=$_POST["dial_status"];} if (isset($_GET["file_download"])) {$file_download=$_GET["file_download"];} elseif (isset($_POST["file_download"])) {$file_download=$_POST["file_download"];} if (isset($_GET["lower_limit"])) {$lower_limit=$_GET["lower_limit"];} @@ -43,6 +46,8 @@ if (isset($_GET["SUBMIT"])) {$SUBMIT=$_GET["SUBMIT"];} $PHP_AUTH_USER = ereg_replace("[^0-9a-zA-Z]","",$PHP_AUTH_USER); $PHP_AUTH_PW = ereg_replace("[^0-9a-zA-Z]","",$PHP_AUTH_PW); +$START_TIME=date("U"); + ############################################# ##### START SYSTEM_SETTINGS LOOKUP ##### $stmt = "SELECT use_non_latin,outbound_autodial_active,slave_db_server,reports_use_slave_db FROM system_settings;"; @@ -60,6 +65,96 @@ if ($qm_conf_ct > 0) ##### END SETTINGS LOOKUP ##### ########################################### +##### Hangup Cause Dictionary ##### +$hangup_cause_dictionary = array( +0 => "Unspecified. No other cause codes applicable.", +1 => "Unallocated (unassigned) number.", +2 => "No route to specified transit network (national use).", +3 => "No route to destination.", +6 => "Channel unacceptable.", +7 => "Call awarded, being delivered in an established channel.", +16 => "Normal call clearing.", +17 => "User busy.", +18 => "No user responding.", +19 => "No answer from user (user alerted).", +20 => "Subscriber absent.", +21 => "Call rejected.", +22 => "Number changed.", +23 => "Redirection to new destination.", +25 => "Exchange routing error.", +27 => "Destination out of order.", +28 => "Invalid number format (address incomplete).", +29 => "Facilities rejected.", +30 => "Response to STATUS INQUIRY.", +31 => "Normal, unspecified.", +34 => "No circuit/channel available.", +38 => "Network out of order.", +41 => "Temporary failure.", +42 => "Switching equipment congestion.", +43 => "Access information discarded.", +44 => "Requested circuit/channel not available.", +50 => "Requested facility not subscribed.", +52 => "Outgoing calls barred.", +54 => "Incoming calls barred.", +57 => "Bearer capability not authorized.", +58 => "Bearer capability not presently available.", +63 => "Service or option not available, unspecified.", +65 => "Bearer capability not implemented.", +66 => "Channel type not implemented.", +69 => "Requested facility not implemented.", +79 => "Service or option not implemented, unspecified.", +81 => "Invalid call reference value.", +88 => "Incompatible destination.", +95 => "Invalid message, unspecified.", +96 => "Mandatory information element is missing.", +97 => "Message type non-existent or not implemented.", +98 => "Message not compatible with call state or message type non-existent or not implemented.", +99 => "Information element / parameter non-existent or not implemented.", +100 => "Invalid information element contents.", +101 => "Message not compatible with call state.", +102 => "Recovery on timer expiry.", +103 => "Parameter non-existent or not implemented - passed on (national use).", +111 => "Protocol error, unspecified.", +127 => "Interworking, unspecified." +); + +$master_hangup_cause_array=array(); +$i=0; +while (list($key, $val)=each($hangup_cause_dictionary)) { + $master_hangup_cause_array[$i]=$key; + $i++; +} +$hangup_causes_to_print=count($master_hangup_cause_array); +$master_dialstatus_array=array("ANSWER", "BUSY", "NOANSWER", "CANCEL", "CONGESTION", "CHANUNAVAIL", "DONTCALL", "TORTURE", "INVALIDARGS"); +$dialstatuses_to_print=count($master_dialstatus_array); + +/* +$hangup_cause_ct = count($hangup_cause); +$dial_status_ct = count($dial_status); +$i=0; +while($i < $hangup_cause_ct) + { + if (preg_match('/\-\-ALL\-\-/', $hangup_cause[$i])) + { + $hangup_cause=$master_hangup_cause_array; + break; + } + $i++; + } + +$j=0; +while($j < $dial_status_ct) + { + if (preg_match('/\-\-ALL\-\-/', $dial_status[$j])) + { + $dial_status=$master_dialstatus_array; + break; + } + $j++; + } +*/ + + $stmt="SELECT count(*) from vicidial_users where user='$PHP_AUTH_USER' and pass='$PHP_AUTH_PW' and user_level >= 7 and view_reports='1' and active='Y';"; if ($DB) {$MAIN.="|$stmt|\n";} if ($non_latin > 0) {$rslt=mysql_query("SET NAMES 'UTF8'");} @@ -125,7 +220,8 @@ while($i < $server_ip_ct) $i++; } -$server_stmt="SELECT distinct s.server_ip, s.server_description from servers s, vicidial_carrier_log vcl where s.server_ip=vcl.server_ip order by server_ip asc"; +$server_stmt="SELECT server_ip,server_description from servers where active_asterisk_server='Y' order by server_ip asc"; +if ($DB) {echo "|$server_stmt|\n";} $server_rslt=mysql_query($server_stmt, $link); $servers_to_print=mysql_num_rows($server_rslt); $i=0; @@ -172,65 +268,102 @@ if (strlen($server_ip_SQL)<3) {$server_ip_SQL="";} ########### HANGUP CAUSES $hangup_cause_string='|'; $dialstatus_string='|'; -$hangup_and_dialstatus_string='|'; +#$hangup_and_dialstatus_string='|'; $hangup_cause_ct = count($hangup_cause); +$dial_status_ct = count($dial_status); $i=0; while($i < $hangup_cause_ct) { - $hangup_array=explode("!", $hangup_cause[$i]); - $hangup_and_dialstatus_string .= "$hangup_cause[$i]|"; - $hangup_cause_string .= "$hangup_array[0]|"; - $dialstatus_string .= "$hangup_array[1]|"; + $hangup_cause_string .= "$hangup_cause[$i]|"; $i++; } -$hangupcause_stmt="SELECT distinct hangup_cause, dialstatus from vicidial_carrier_log order by dialstatus, hangup_cause asc"; -$hangupcause_rslt=mysql_query($hangupcause_stmt, $link); -$causes_to_print=mysql_num_rows($hangupcause_rslt); -$i=0; -while ($i < $causes_to_print) +$j=0; +while($j < $dial_status_ct) { - $row=mysql_fetch_row($hangupcause_rslt); - $LISThangup_causes[$i] = $row[0]; - $LISTdialstatuses[$i] = $row[1]; - if (ereg("-ALL",$hangup_cause_string) ) + $dialstatus_string .= "$dial_status[$j]|"; + $j++; + } + +$i=0; $j=0; +$hangup_causes_string='|'; +$dialstatuses_string='|'; +while($i < $hangup_cause_ct) + { + if ( (strlen($hangup_cause[$i]) > 0) and (preg_match("/\|$hangup_cause[$i]\|/",$hangup_cause_string)) ) { - $hangup_cause[$i] = $LISThangup_causes[$i]; - $dialstatus[$i] = $LISTdialstatuses[$i]; + $hangup_causes_string .= "$hangup_cause[$i]|"; + $hangup_causeQS .= "&hangup_cause[]=$hangup_cause[$i]"; } $i++; } -$i=0; -$hangup_causes_string='|'; -$hangup_cause_ct = count($hangup_cause); +while ($j < $dial_status_ct) + { + if ( (strlen($dial_status[$j]) > 0) and (preg_match("/\|$dial_status[$j]\|/",$dialstatus_string)) ) + { + $dialstatuses_string .= "$dial_status[$j]|"; + $dial_statusQS .= "&dial_status[]=$dial_status[$j]"; + } + $j++; + } + +$i=0; while($i < $hangup_cause_ct) { - $hangup_array=explode("!", $hangup_cause[$i]); - if ( (strlen($hangup_array[0]) > 0) and (preg_match("/\|$hangup_array[0]\|/",$hangup_cause_string)) and (strlen($hangup_array[1]) > 0) and (preg_match("/\|$hangup_array[1]\|/",$dialstatus_string)) ) + $j=0; + while ($j < $dial_status_ct) { - $hangup_causes_string .= "$hangup_array[0]|"; - $hangup_cause_SQL .= "(hangup_cause='$hangup_array[0]' and dialstatus='$hangup_array[1]') OR"; - $hangup_causeQS .= "&hangup_cause[]=$hangup_cause[$i]"; + if ( (strlen($hangup_cause[$i]) > 0) and (preg_match("/\|$hangup_cause[$i]\|/",$hangup_cause_string)) and (strlen($dial_status[$j]) > 0) and (preg_match("/\|$dial_status[$j]\|/",$dialstatus_string)) ) + { + if ( ereg("--ALL--",$hangup_cause_string) ) {$HC_subclause="";} else {$HC_subclause="hangup_cause='$hangup_cause[$i]'";} + if ( ereg("--ALL--",$dialstatus_string) ) {$DS_subclause="";} else {$DS_subclause="dialstatus='$dial_status[$j]'";} + if ($HC_subclause=="" || $DS_subclause=="") {$conjunction="";} else {$conjunction=" and ";} + $hangup_cause_SQL .= "($HC_subclause$conjunction$DS_subclause) OR"; + $hangup_cause_SQL=preg_replace('/\(\) OR$/', '', $hangup_cause_SQL); + #$hangup_cause_SQL .= "(hangup_cause='$hangup_cause[$i]' and dialstatus='$dial_status[$j]') OR"; + } + $j++; } $i++; } if ( (ereg("--ALL--",$hangup_cause_string) ) or ($hangup_cause_ct < 1) ) { - $hangup_cause_SQL = ""; +# $hangup_cause_SQL = ""; $HC_rpt_string="- ALL hangup causes "; if (ereg("--ALL--",$hangup_cause_string)) {$hangup_causeQS="&hangup_cause[]=--ALL--";} } else { - $hangup_cause_SQL=preg_replace('/ OR$/', '', $hangup_cause_SQL); - $hangup_cause_SQL = eregi_replace(",$",'',$hangup_cause_SQL); - $hangup_cause_SQL = "and ($hangup_cause_SQL)"; - $hangup_and_dialstatus_string=preg_replace('/\!/', "-", $hangup_and_dialstatus_string); - $HC_rpt_string="AND hangup cause(s) ".preg_replace('/\|/', ", ", substr($hangup_and_dialstatus_string, 1, -1)); +# $hangup_cause_SQL=preg_replace('/ OR$/', '', $hangup_cause_SQL); +# $hangup_cause_SQL = eregi_replace(",$",'',$hangup_cause_SQL); +# $hangup_cause_SQL = "and ($hangup_cause_SQL)"; + $hangup_causes_string=preg_replace('/\!/', "-", $hangup_causes_string); + $HC_rpt_string="AND hangup cause(s) ".preg_replace('/\|/', ", ", substr($hangup_causes_string, 1, -1)); } -if (strlen($hangup_cause_SQL)<3) {$hangup_cause_SQL="";} + +if ( (ereg("--ALL--",$dial_status_string) ) or ($dial_status_ct < 1) ) + { + $dial_status_SQL = ""; + $DS_rpt_string="- ALL dial statuses "; + if (ereg("--ALL--",$dial_status_string)) {$dial_statusQS="&dial_status[]=--ALL--";} + } +else + { + #$hangup_cause_SQL=preg_replace('/ OR$/', '', $hangup_cause_SQL); + #$hangup_cause_SQL = eregi_replace(",$",'',$hangup_cause_SQL); + #$hangup_cause_SQL = "and ($hangup_cause_SQL)"; + $dialstatuses_string=preg_replace('/\!/', "-", $dialstatuses_string); + $DS_rpt_string="AND dial status(es) ".preg_replace('/\|/', ", ", substr($dialstatuses_string, 1, -1)); + } + +$hangup_cause_SQL=preg_replace('/ OR$/', '', $hangup_cause_SQL); +$hangup_cause_SQL = eregi_replace(",$",'',$hangup_cause_SQL); +$hangup_cause_SQL = "and ($hangup_cause_SQL)"; + +if (strlen($hangup_cause_SQL)<7) {$hangup_cause_SQL="";} + ######################## $HEADER.="\n"; $HEADER.="\n"; @@ -291,22 +424,44 @@ while ($servers_to_print > $o) } $MAIN.=""; -$MAIN.="Hangup Cause/Dial Status:
"; +$MAIN.="Hangup Cause:
"; $MAIN.=""; +$MAIN.=""; +$MAIN.=""; + +$MAIN.="Dial status:
"; +$MAIN.=""; +$MAIN.=""; $MAIN.=""; @@ -344,7 +499,7 @@ if ($SUBMIT && $server_ip_ct>0) { if (!$lower_limit) {$lower_limit=1;} if ($lower_limit+999>=mysql_num_rows($rpt_rslt)) {$upper_limit=($lower_limit+mysql_num_rows($rpt_rslt)%1000)-1;} else {$upper_limit=$lower_limit+999;} - $MAIN.="--- CARRIER LOG RECORDS FOR $query_date, $query_date_D TO $query_date_T $server_rpt_string, $HC_rpt_string\n --- RECORDS #$lower_limit-$upper_limit [DOWNLOAD]\n"; + $MAIN.="--- CARRIER LOG RECORDS FOR $query_date, $query_date_D TO $query_date_T $server_rpt_string, $HC_rpt_string, $DS_rpt_string\n --- RECORDS #$lower_limit-$upper_limit [DOWNLOAD]\n"; $carrier_rpt.="+----------------------+---------------------+-----------------+-----------+--------------+-------------+------------------------------------------+-----------+---------------+--------------+\n"; $carrier_rpt.="| UNIQUE ID | CALL DATE | SERVER IP | LEAD ID | HANGUP CAUSE | DIAL STATUS | CHANNEL | DIAL TIME | ANSWERED TIME | PHONE NUMBER |\n"; $carrier_rpt.="+----------------------+---------------------+-----------------+-----------+--------------+-------------+------------------------------------------+-----------+---------------+--------------+\n"; @@ -387,14 +542,14 @@ if ($SUBMIT && $server_ip_ct>0) { $carrier_rpt_hf=""; $ll=$lower_limit-1000; if ($ll>=1) { - $carrier_rpt_hf.="[<<< PREV 1000 records]"; + $carrier_rpt_hf.="[<<< PREV 1000 records]"; } else { $carrier_rpt_hf.=sprintf("%-23s", " "); } $carrier_rpt_hf.=sprintf("%-145s", " "); if (($lower_limit+1000)=mysql_num_rows($rpt_rslt)) {$max_limit=mysql_num_rows($rpt_rslt)-$upper_limit;} else {$max_limit=1000;} - $carrier_rpt_hf.="[NEXT $max_limit records >>>]"; + $carrier_rpt_hf.="[NEXT $max_limit records >>>]"; } else { $carrier_rpt_hf.=sprintf("%23s", " "); } @@ -448,6 +603,10 @@ $runS = ($endMSary[0] - $startMSary[0]); $runM = ($endMSary[1] - $startMSary[1]); $TOTALrun = ($runS + $runM); +$END_TIME=date("U"); + +#print "Total run time: ".($END_TIME-$START_TIME); + $stmt="UPDATE vicidial_report_log set run_time='$TOTALrun' where report_log_id='$report_log_id';"; if ($DB) {echo "|$stmt|\n";} $rslt=mysql_query($stmt, $link);