update of remaining agi-VDAD AGI scripts to use AGI_output setting
deletion of debug script, depricated git-svn-id: svn://192.168.202.10@192 3d104415-ff17-0410-8863-d5cf3c621b8a
This commit is contained in:
mattf
@@ -1,6 +1,6 @@
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#!/usr/bin/perl
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#!/usr/bin/perl
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#
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#
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# agi-VDAD_LB_transfer.agi version 0.3 *DBI-version*
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# agi-VDAD_LB_closer.agi version 0.4 *DBI-version*
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# Load Balanced - when a call comes in on this server the script looks for an agent
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# Load Balanced - when a call comes in on this server the script looks for an agent
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# on any server on the network on the same campaign to send call to.
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# on any server on the network on the same campaign to send call to.
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#
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#
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@@ -23,13 +23,42 @@
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# 60504-1107 - Added drop second/message/exten options from inbound_group
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# 60504-1107 - Added drop second/message/exten options from inbound_group
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# 60809-1056 - Changed to DBI by Marin Blu
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# 60809-1056 - Changed to DBI by Marin Blu
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# - changed to use /etc/astguiclient.conf for configs
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# - changed to use /etc/astguiclient.conf for configs
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# 60821-1021 - added output options check from database
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# - changed look for agent every 0.5 second for first 4 sec on hold
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#
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#
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$V = 1; # set to 1 for verbose mode
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$script = 'agi-VDAD_LB_closer.agi';
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$M = 1; # set to 1 for 2 line messages mode
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$DROP_TIME = 360; ### number of seconds to wait until you drop a waiting call
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$DROP_TIME = 360; ### number of seconds to wait until you drop a waiting call
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($sec,$min,$hour,$mday,$mon,$year,$wday,$yday,$isdst) = localtime(time);
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$year = ($year + 1900);
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$mon++;
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if ($mon < 10) {$mon = "0$mon";}
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if ($mday < 10) {$mday = "0$mday";}
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if ($hour < 10) {$Fhour = "0$hour";}
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if ($min < 10) {$min = "0$min";}
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if ($sec < 10) {$sec = "0$sec";}
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$now_date_epoch = time();
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$now_date = "$year-$mon-$mday $hour:$min:$sec";
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$start_time=$now_date;
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$CIDdate = "$mon$mday$hour$min$sec";
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$tsSQLdate = "$year$mon$mday$hour$min$sec";
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$SQLdate = "$year-$mon-$mday $hour:$min:$sec";
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$SQLdateBEGIN = $SQLdate;
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$BDtarget = ($secX - 5);
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($Bsec,$Bmin,$Bhour,$Bmday,$Bmon,$Byear,$Bwday,$Byday,$Bisdst) = localtime($BDtarget);
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$Byear = ($Byear + 1900);
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$Bmon++;
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if ($Bmon < 10) {$Bmon = "0$Bmon";}
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if ($Bmday < 10) {$Bmday = "0$Bmday";}
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if ($Bhour < 10) {$Bhour = "0$Bhour";}
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if ($Bmin < 10) {$Bmin = "0$Bmin";}
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if ($Bsec < 10) {$Bsec = "0$Bsec";}
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$BDtsSQLdate = "$Byear$Bmon$Bmday$Bhour$Bmin$Bsec";
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# default path to astguiclient configuration file:
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# default path to astguiclient configuration file:
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$PATHconf = '/etc/astguiclient.conf';
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$PATHconf = '/etc/astguiclient.conf';
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@@ -68,55 +97,45 @@ foreach(@conf)
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$i++;
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$i++;
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}
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}
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# Customized Variables
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$server_ip = $VARserver_ip; # Asterisk server IP
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if (!$VARDB_port) {$VARDB_port='3306';}
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if (!$VARDB_port) {$VARDB_port='3306';}
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if (!$AGILOGfile) {$AGILOGfile = "$PATHlogs/agiout.$year-$mon-$mday";}
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use DBI;
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use DBI;
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use Time::HiRes ('gettimeofday','usleep','sleep'); # necessary to have perl sleep command of less than one second
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use Time::HiRes ('gettimeofday','usleep','sleep'); # necessary to have perl sleep command of less than one second
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use Asterisk::AGI;
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use Asterisk::AGI;
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$AGI = new Asterisk::AGI;
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$AGI = new Asterisk::AGI;
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$dbhA = DBI->connect("DBI:mysql:$VARDB_database:$VARDB_server:$VARDB_port", "$VARDB_user", "$VARDB_pass")
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or die "Couldn't connect to database: " . DBI->errstr;
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($sec,$min,$hour,$mday,$mon,$year,$wday,$yday,$isdst) = localtime(time);
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### Grab Server values from the database
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$year = ($year + 1900);
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$stmtA = "SELECT agi_output FROM servers where server_ip = '$VARserver_ip';";
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$mon++;
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$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
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if ($mon < 10) {$mon = "0$mon";}
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$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
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if ($mday < 10) {$mday = "0$mday";}
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$sthArows=$sthA->rows;
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if ($hour < 10) {$Fhour = "0$hour";}
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$rec_count=0;
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if ($min < 10) {$min = "0$min";}
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while ($sthArows > $rec_count)
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if ($sec < 10) {$sec = "0$sec";}
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{
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$AGILOG = '0';
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$now_date_epoch = time();
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@aryA = $sthA->fetchrow_array;
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$now_date = "$year-$mon-$mday $hour:$min:$sec";
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$DBagi_output = "$aryA[0]";
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$start_time=$now_date;
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if ($DBagi_output =~ /STDERR/) {$AGILOG = '1';}
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$CIDdate = "$mon$mday$hour$min$sec";
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if ($DBagi_output =~ /FILE/) {$AGILOG = '2';}
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$tsSQLdate = "$year$mon$mday$hour$min$sec";
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if ($DBagi_output =~ /BOTH/) {$AGILOG = '3';}
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$SQLdate = "$year-$mon-$mday $hour:$min:$sec";
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$rec_count++;
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$SQLdateBEGIN = $SQLdate;
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}
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$sthA->finish();
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$BDtarget = ($secX - 5);
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($Bsec,$Bmin,$Bhour,$Bmday,$Bmon,$Byear,$Bwday,$Byday,$Bisdst) = localtime($BDtarget);
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$Byear = ($Byear + 1900);
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$Bmon++;
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if ($Bmon < 10) {$Bmon = "0$Bmon";}
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if ($Bmday < 10) {$Bmday = "0$Bmday";}
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if ($Bhour < 10) {$Bhour = "0$Bhour";}
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if ($Bmin < 10) {$Bmin = "0$Bmin";}
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if ($Bsec < 10) {$Bsec = "0$Bsec";}
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$BDtsSQLdate = "$Byear$Bmon$Bmday$Bhour$Bmin$Bsec";
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### begin parsing run-time options ###
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### begin parsing run-time options ###
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if (length($ARGV[0])>1)
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if (length($ARGV[0])>1)
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{
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{
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if ($V) {print STDERR "Perl Environment Dump:\n";}
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if ($AGILOG) {$agi_string = "Perl Environment Dump:"; &agi_output;}
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$i=0;
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$i=0;
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while ($#ARGV >= $i)
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while ($#ARGV >= $i)
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{
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{
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$args = "$args $ARGV[$i]";
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$args = "$args $ARGV[$i]";
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if ($V) {print STDERR "$i|$ARGV[$i]|\n";}
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if ($AGILOG) {$agi_string = "$i|$ARGV[$i]"; &agi_output;}
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$i++;
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$i++;
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}
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}
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@@ -150,16 +169,12 @@ if ($V) {print STDERR "Perl Environment Dump:\n";}
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}
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}
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}
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}
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}
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}
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else
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{
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if ($V) {print "no command line options set\n";}
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}
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$|=1;
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$|=1;
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while(<STDIN>) {
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while(<STDIN>) {
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chomp;
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chomp;
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last unless length($_);
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last unless length($_);
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if ($V)
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if ($AGILOG)
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{
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{
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if (/^agi_(\w+)\:\s+(.*)$/)
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if (/^agi_(\w+)\:\s+(.*)$/)
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{
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{
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@@ -196,46 +211,37 @@ while(<STDIN>) {
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### set the callerid to the filename of the audio for on-hold
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### set the callerid to the filename of the audio for on-hold
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print "SET CALLERID $JqueryCID\n";
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print "SET CALLERID $JqueryCID\n";
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checkresult($result);
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checkresult($result);
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print STDERR "callerID changed: $JqueryCID\n";
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if ($AGILOG) {$agi_string = "callerID changed: $JqueryCID"; &agi_output;}
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}
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}
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}
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}
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if ($V)
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foreach $i (sort keys %AGI)
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{
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{
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if ($AGILOG) {$agi_string = " -- $i = $AGI{$i}"; &agi_output;}
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}
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if ($AGILOG) {$agi_string = "AGI Variables: |$unique_id|$channel|$extension|$type|$callerid|"; &agi_output;}
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if ($V) {print STDERR "AGI Environment Dump:\n";}
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foreach $i (sort keys %AGI) {
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if ($V) {print STDERR " -- $i = $AGI{$i}\n";}
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}
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}
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$VDADcampaign='';
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$VDADcampaign='';
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$VDADphone='';
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$VDADphone='';
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$VDADphone_code='';
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$VDADphone_code='';
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if ($V) {print STDERR "AGI Environment Dump: |$unique_id|$channel|$extension|$type|$callerid|\n";}
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$CIDlead_id = $callerid;
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$CIDlead_id = $callerid;
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$CIDlead_id = substr($CIDlead_id, 11, 9);
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$CIDlead_id = substr($CIDlead_id, 11, 9);
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$CIDlead_id = ($CIDlead_id + 0);
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$CIDlead_id = ($CIDlead_id + 0);
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if ($V) {print STDERR "\nCALL RECEIVED IN FROM VDAD: $callerid $channel\n";}
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if ($AGILOG) {$agi_string = ""+++++ VDAD START : |$CIDlead_id|$now_date|"; &agi_output;}
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if ($M) {print STDERR "+++++ VDCL START : |$unique_id|$channel|$extension|$type|$callerid|$CIDlead_id|$now_date\n";}
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if ($channel =~ /Local/i)
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if ($channel =~ /Local/i)
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{
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{
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if ($M) {print STDERR "+++++ VDCL START LOCAL CHANNEL: EXITING\n";}
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if ($AGILOG) {$agi_string = ""+++++ VDAD START LOCAL CHANNEL: EXITING- $priority"; &agi_output;}
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exit;
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exit;
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}
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}
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$dbhA = DBI->connect("DBI:mysql:$VARDB_database:$VARDB_server:$VARDB_port", "$VARDB_user", "$VARDB_pass")
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or die "Couldn't connect to database: " . DBI->errstr;
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### Grab Server values from the database
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### Grab Server values from the database
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$cbc=0;
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$cbc=0;
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$stmtA = "SELECT voicemail_dump_exten,ext_context,answer_transfer_agent,local_gmt,asterisk_version,max_vicidial_trunks FROM servers where server_ip = '$server_ip';";
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$stmtA = "SELECT voicemail_dump_exten,ext_context,answer_transfer_agent,local_gmt,asterisk_version,max_vicidial_trunks FROM servers where server_ip = '$VARserver_ip';";
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$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
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$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
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$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
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$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
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$sthArows=$sthA->rows;
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$sthArows=$sthA->rows;
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@@ -300,18 +306,19 @@ $sthA->finish();
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### insert a LIVE record to the vicidial_auto_calls table
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### insert a LIVE record to the vicidial_auto_calls table
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$stmtA = "INSERT INTO vicidial_auto_calls values('','$server_ip','$channel_group','LIVE','$CIDlead_id','$uniqueid','$callerid','$channel','$VDADphone_code','$VDADphone','$SQLdate','IN')";
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$stmtA = "INSERT INTO vicidial_auto_calls values('','$VARserver_ip','$channel_group','LIVE','$CIDlead_id','$uniqueid','$callerid','$channel','$VDADphone_code','$VDADphone','$SQLdate','IN')";
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if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
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$affected_rows = $dbhA->do($stmtA);
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$affected_rows = $dbhA->do($stmtA);
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$stmtA = "INSERT INTO vicidial_closer_log (lead_id,campaign_id,call_date,start_epoch,status,phone_code,phone_number,user,processed) values('$CIDlead_id','$VDADcampaign','$SQLdate','$now_date_epoch','QUEUE','$VDADphone_code','$VDADphone','VDCL','N')";
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$stmtA = "INSERT INTO vicidial_closer_log (lead_id,campaign_id,call_date,start_epoch,status,phone_code,phone_number,user,processed) values('$CIDlead_id','$VDADcampaign','$SQLdate','$now_date_epoch','QUEUE','$VDADphone_code','$VDADphone','VDCL','N')";
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if($M){print STDERR "\n|$stmtA|\n";}
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if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
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$affected_rows = $dbhA->do($stmtA);
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$affected_rows = $dbhA->do($stmtA);
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if ($M) {print STDERR "-- VDCL : |$VDADlead_id|$CIDlead_id|insert to vicidial_closer_log\n";}
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if ($AGILOG) {$agi_string = "-- VDCL : |$VDADlead_id|$CIDlead_id|insert to vicidial_closer_log"; &agi_output;}
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$stmtA = "INSERT INTO vicidial_xfer_log (lead_id,campaign_id,call_date,phone_code,phone_number,user,closer) values('$CIDlead_id','$VDADcampaign','$SQLdate','$VDADphone_code','$VDADphone','$VDADfronter','VDXL')";
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$stmtA = "INSERT INTO vicidial_xfer_log (lead_id,campaign_id,call_date,phone_code,phone_number,user,closer) values('$CIDlead_id','$VDADcampaign','$SQLdate','$VDADphone_code','$VDADphone','$VDADfronter','VDXL')";
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if($M){print STDERR "\n|$stmtA|\n";}
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if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
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$affected_rows = $dbhA->do($stmtA);
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$affected_rows = $dbhA->do($stmtA);
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if ($M) {print STDERR "-- VDXL : |$VDADlead_id|$CIDlead_id|insert to vicidial_closer_log\n";}
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if ($AGILOG) {$agi_string = "-- VDXL : |$VDADlead_id|$CIDlead_id|insert to vicidial_xfer_log"; &agi_output;}
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$drop_timer=0;
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$drop_timer=0;
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@@ -324,7 +331,7 @@ while ($drop_timer <= $DROP_TIME)
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$channel_status = $AGI->channel_status("$channel");
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$channel_status = $AGI->channel_status("$channel");
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if ($channel_status < 1)
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if ($channel_status < 1)
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{
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{
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print STDERR "CHANNEL $channel DOWN $channel_status $DROP_TIME|$drop_timer CHECKING AGAIN...\n";
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if ($AGILOG) {$agi_string = "CHANNEL $channel DOWN $channel_status $DROP_TIME|$drop_timer CHECKING AGAIN"; &agi_output;}
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### sleep for 99 hundredths of a second
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### sleep for 99 hundredths of a second
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usleep(1*990*1000);
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usleep(1*990*1000);
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@@ -332,12 +339,11 @@ if ($channel_status < 1)
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if ($channel_status_DC < 1)
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if ($channel_status_DC < 1)
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{
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{
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print STDERR "CHANNEL $channel DOWN $channel_status $DROP_TIME|$drop_timer\n";
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if ($AGILOG) {$agi_string = "CHANNEL $channel DOWN $channel_status $DROP_TIME|$drop_timer"; &agi_output;}
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if ($drop_timer < 360) {$drop_seconds = $drop_timer;}
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if ($drop_timer < 360) {$drop_seconds = $drop_timer;}
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$drop_timer = ($drop_timer + 360);
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$drop_timer = ($drop_timer + 360);
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}
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}
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}
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}
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$cbc=0;
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$cbc=0;
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$stmtA = "SELECT next_agent_call FROM vicidial_inbound_groups where group_id='$channel_group';";
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$stmtA = "SELECT next_agent_call FROM vicidial_inbound_groups where group_id='$channel_group';";
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$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
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$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
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@@ -358,12 +364,10 @@ if ($channel_status < 1)
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if ($CAMP_callorder =~ /oldest_call_finish/i) {$agent_call_order = 'order by last_call_finish';}
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if ($CAMP_callorder =~ /oldest_call_finish/i) {$agent_call_order = 'order by last_call_finish';}
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if ($CAMP_callorder =~ /random/i) {$agent_call_order = 'order by random_id';}
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if ($CAMP_callorder =~ /random/i) {$agent_call_order = 'order by random_id';}
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$rec_countWAIT=0;
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$rec_countWAIT=0;
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$cbc=0;
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$cbc=0;
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$stmtA = "SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and campaign_id = '$channel_group' and call_time < \"$SQLdateBEGIN\" and lead_id != '$VDADlead_id';";
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$stmtA = "SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and campaign_id = '$channel_group' and call_time < \"$SQLdateBEGIN\" and lead_id != '$VDADlead_id';";
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if($M){print STDERR "\n\n|$stmtA|\n";}
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if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
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$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
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$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
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$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
|
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
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$sthArows=$sthA->rows;
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$sthArows=$sthA->rows;
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@@ -378,14 +382,14 @@ if ($channel_status < 1)
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|||||||
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|
||||||
if ($rec_countWAIT < 1)
|
if ($rec_countWAIT < 1)
|
||||||
{
|
{
|
||||||
$stmtA = "UPDATE vicidial_live_agents set status='QUEUE',lead_id='$CIDlead_id',uniqueid='$unique_id', channel='$channel', callerid='$callerid', call_server_ip='$server_ip' where status IN('CLOSER','READY') and campaign_id LIKE \"%CLOSER%\" and closer_campaigns LIKE \"% $VDADcampaign %\" and last_update_time > '$BDtsSQLdate' $agent_call_order limit 1;";
|
$stmtA = "UPDATE vicidial_live_agents set status='QUEUE',lead_id='$CIDlead_id',uniqueid='$unique_id', channel='$channel', callerid='$callerid', call_server_ip='$VARserver_ip' where status IN('CLOSER','READY') and campaign_id LIKE \"%CLOSER%\" and closer_campaigns LIKE \"% $VDADcampaign %\" and last_update_time > '$BDtsSQLdate' $agent_call_order limit 1;";
|
||||||
my $affected_rows = $dbhA->do($stmtA);
|
my $affected_rows = $dbhA->do($stmtA);
|
||||||
if ($M) {print STDERR "-- VDAD get agent: |$affected_rows|update of vla table: $VDADcampaign|$server_ip\n|$stmtA|\n";}
|
if ($AGILOG) {$agi_string = "-- VDAD get agent: |$affected_rows|$VDADcampaign|$stmtA|"; &agi_output;}
|
||||||
if ($affected_rows > 0)
|
if ($affected_rows > 0)
|
||||||
{
|
{
|
||||||
$cbc=0;
|
$cbc=0;
|
||||||
$stmtA = "SELECT conf_exten,user,extension,server_ip FROM vicidial_live_agents where status = 'QUEUE' and campaign_id LIKE \"%CLOSER%\" and callerid='$callerid' and channel='$channel' order by last_call_time limit 1;";
|
$stmtA = "SELECT conf_exten,user,extension,server_ip FROM vicidial_live_agents where status = 'QUEUE' and campaign_id LIKE \"%CLOSER%\" and callerid='$callerid' and channel='$channel' order by last_call_time limit 1;";
|
||||||
if($M){print STDERR "\n\n|$stmtA|\n";}
|
if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
|
||||||
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
|
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
|
||||||
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
|
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
|
||||||
$sthArows=$sthA->rows;
|
$sthArows=$sthA->rows;
|
||||||
@@ -402,20 +406,19 @@ if ($channel_status < 1)
|
|||||||
$sthA->finish();
|
$sthA->finish();
|
||||||
|
|
||||||
$stmtA = "UPDATE vicidial_auto_calls set status='CLOSER' where callerid='$callerid';";
|
$stmtA = "UPDATE vicidial_auto_calls set status='CLOSER' where callerid='$callerid';";
|
||||||
my $affected_rows = $dbhA->do($stmtA);
|
$affected_rows = $dbhA->do($stmtA);
|
||||||
if ($M) {print STDERR "-- VDCL XFER : |$affected_rows|update of vac table: $callerid\n|$stmtA|\n";}
|
if ($AGILOG) {$agi_string = "-- VDCL XFER : |$affected_rows|$callerid\n|$stmtA|"; &agi_output;}
|
||||||
|
|
||||||
$stmtA = "UPDATE vicidial_xfer_log set closer='$VDADuser' where lead_id = '$CIDlead_id' order by call_date desc limit 1;";
|
$stmtA = "UPDATE vicidial_xfer_log set closer='$VDADuser' where lead_id = '$CIDlead_id' order by call_date desc limit 1;";
|
||||||
if($M){print STDERR "\n\n|$stmtA|\n";}
|
$affected_rows = $dbhA->do($stmtA);
|
||||||
my $affected_rows = $dbhA->do($stmtA);
|
if ($AGILOG) {$agi_string = "-- VDXL XFER vicidial_xfer_log update: |$affected_rows|$CIDlead_id|$VDADuser\n|$stmtA|"; &agi_output;}
|
||||||
if ($M) {print STDERR "-- VDXL vicidial_xfer_log update: |$affected_rows|$CIDlead_id|$VDADuser\n";}
|
|
||||||
|
|
||||||
$dbhA->disconnect();
|
$dbhA->disconnect();
|
||||||
|
|
||||||
### format the remote server dialstring to get the call to the overflow agent meetme room
|
### format the remote server dialstring to get the call to the overflow agent meetme room
|
||||||
$S='*';
|
$S='*';
|
||||||
$VDADremDIALstr='';
|
$VDADremDIALstr='';
|
||||||
if( ($VDADserver_ip =~ m/(\S+)\.(\S+)\.(\S+)\.(\S+)/) && ($VDADserver_ip !~ /$server_ip/) )
|
if( ($VDADserver_ip =~ m/(\S+)\.(\S+)\.(\S+)\.(\S+)/) && ($VDADserver_ip !~ /$VARserver_ip/) )
|
||||||
{
|
{
|
||||||
$a = leading_zero($1);
|
$a = leading_zero($1);
|
||||||
$b = leading_zero($2);
|
$b = leading_zero($2);
|
||||||
@@ -425,7 +428,7 @@ if ($channel_status < 1)
|
|||||||
}
|
}
|
||||||
$VDADremDIALstr .= "$VDADconf_exten";
|
$VDADremDIALstr .= "$VDADconf_exten";
|
||||||
|
|
||||||
print STDERR "\nexiting the VDAD app, transferring call to $VDADremDIALstr\n";
|
if ($AGILOG) {$agi_string = "exiting VDAD app, transferring call to $VDADremDIALstr"; &agi_output;}
|
||||||
print "SET CONTEXT $ext_context\n";
|
print "SET CONTEXT $ext_context\n";
|
||||||
checkresult($result);
|
checkresult($result);
|
||||||
print "SET EXTENSION $VDADremDIALstr\n";
|
print "SET EXTENSION $VDADremDIALstr\n";
|
||||||
@@ -444,23 +447,20 @@ if ($channel_status < 1)
|
|||||||
|
|
||||||
$now_date_epoch = time();
|
$now_date_epoch = time();
|
||||||
$now_date = "$year-$mon-$mday $hour:$min:$sec";
|
$now_date = "$year-$mon-$mday $hour:$min:$sec";
|
||||||
print STDERR "\nXXXXXXXXXX VDAD transferred: start|stop $start_time|$now_date\n";
|
if ($AGILOG) {$agi_string = "XXXXX VDAD transferred: start|stop $start_time|$now_date"; &agi_output;}
|
||||||
|
|
||||||
exit;
|
exit;
|
||||||
}
|
}
|
||||||
else
|
else
|
||||||
{
|
{
|
||||||
print STDERR "NNNNNNNNNN No agent record found!!!\n";
|
if ($AGILOG) {$agi_string = "NNNNN No available agent found"; &agi_output;}
|
||||||
}
|
}
|
||||||
}
|
}
|
||||||
else
|
else
|
||||||
{
|
{
|
||||||
print STDERR "WWWWWWWW VDAD XFER WAIT: |$rec_countWAIT|$channel_group|$channel|$callerid|$uniqueid|\n";
|
if ($AGILOG) {$agi_string = "WWWWW VDAD XFER WAIT: |$rec_countWAIT|$channel_group|$channel|$callerid|$uniqueid|"; &agi_output;}
|
||||||
}
|
}
|
||||||
|
|
||||||
### sleep for 99 hundredths of a second
|
|
||||||
usleep(1*990*1000);
|
|
||||||
|
|
||||||
if ($hold_message_counter > 30)
|
if ($hold_message_counter > 30)
|
||||||
{
|
{
|
||||||
$AGI->stream_file('generic_hold');
|
$AGI->stream_file('generic_hold');
|
||||||
@@ -474,7 +474,20 @@ if ($hold_tone_counter > 3)
|
|||||||
}
|
}
|
||||||
else {$hold_tone_counter++;}
|
else {$hold_tone_counter++;}
|
||||||
|
|
||||||
$drop_timer++;
|
if ($drop_timer < 3)
|
||||||
|
{
|
||||||
|
### sleep for 44.5 hundredths of a second
|
||||||
|
usleep(1*445*1000);
|
||||||
|
|
||||||
|
$drop_timer = ($drop_timer + 0.5);
|
||||||
|
}
|
||||||
|
else
|
||||||
|
{
|
||||||
|
### sleep for 99 hundredths of a second
|
||||||
|
usleep(1*990*1000);
|
||||||
|
|
||||||
|
$drop_timer++;
|
||||||
|
}
|
||||||
}
|
}
|
||||||
|
|
||||||
|
|
||||||
@@ -509,17 +522,17 @@ if ($drop_seconds < 1)
|
|||||||
{
|
{
|
||||||
$cbc=0;
|
$cbc=0;
|
||||||
$stmtA = "SELECT voicemail_ext FROM vicidial_inbound_groups where group_id = '$channel_group' limit 1;";
|
$stmtA = "SELECT voicemail_ext FROM vicidial_inbound_groups where group_id = '$channel_group' limit 1;";
|
||||||
if($M){print STDERR "\n\n|$stmtA|\n";}
|
if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
|
||||||
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
|
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
|
||||||
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
|
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
|
||||||
$sthArows=$sthA->rows;
|
$sthArows=$sthA->rows;
|
||||||
$rec_countCUSTDATA=0;
|
$rec_countCUSTDATA=0;
|
||||||
while ($sthArows > $cbc)
|
while ($sthArows > $cbc)
|
||||||
{
|
{
|
||||||
|
@aryA = $sthA->fetchrow_array;
|
||||||
$VDADvoicemail_ext = "$aryA[0]";
|
$VDADvoicemail_ext = "$aryA[0]";
|
||||||
$VDADvoicemail_ext =~ s/\D//gi;
|
$VDADvoicemail_ext =~ s/\D//gi;
|
||||||
$DROPexten = "$voicemail_dump_exten$VDADvoicemail_ext";
|
$DROPexten = "$voicemail_dump_exten$VDADvoicemail_ext";
|
||||||
|
|
||||||
$cbc++;
|
$cbc++;
|
||||||
}
|
}
|
||||||
$sthA->finish();
|
$sthA->finish();
|
||||||
@@ -532,7 +545,7 @@ if ($drop_seconds < 1)
|
|||||||
|
|
||||||
if (length($DROPexten)>0)
|
if (length($DROPexten)>0)
|
||||||
{ ### if DROP extension is defined then send the dropped call there instead of hangup
|
{ ### if DROP extension is defined then send the dropped call there instead of hangup
|
||||||
print STDERR "\nexiting the VDAD app, transferring call to $DROPexten\n";
|
if ($AGILOG) {$agi_string = "exiting the VDAD app, transferring call to $DROPexten"; &agi_output;}
|
||||||
print "SET CONTEXT $ext_context\n";
|
print "SET CONTEXT $ext_context\n";
|
||||||
checkresult($result);
|
checkresult($result);
|
||||||
print "SET EXTENSION $DROPexten\n";
|
print "SET EXTENSION $DROPexten\n";
|
||||||
@@ -543,30 +556,26 @@ if ($drop_seconds < 1)
|
|||||||
else
|
else
|
||||||
{
|
{
|
||||||
### insert a NEW record to the vicidial_manager table to be processed
|
### insert a NEW record to the vicidial_manager table to be processed
|
||||||
$stmtA = "INSERT INTO vicidial_manager values('','','$SQLdate','NEW','N','$server_ip','','Hangup','$VHqueryCID','Channel: $channel','','','','','','','','','')";
|
$stmtA = "INSERT INTO vicidial_manager values('','','$SQLdate','NEW','N','$VARserver_ip','','Hangup','$VHqueryCID','Channel: $channel','','','','','','','','','')";
|
||||||
$dbhA->do($stmtA) or die "Couldn't execute query:\n";
|
$affected_rows = $dbhA->do($stmtA);
|
||||||
if ($M) {print STDERR "-- VDCL call_hungup timout: |$VHqueryCID|$VDADconf_exten|$channel|insert to vicidial_manager\n";}
|
if ($AGILOG) {$agi_string = "-- VDCL call_hungup timout: |$VHqueryCID|$VDADconf_exten|$channel|insert to vicidial_manager"; &agi_output;}
|
||||||
}
|
}
|
||||||
|
|
||||||
$stmtA = "DELETE FROM vicidial_auto_calls where callerid='$callerid' and server_ip='$server_ip' order by call_time desc limit 1;";
|
$stmtA = "DELETE FROM vicidial_auto_calls where callerid='$callerid' and server_ip='$VARserver_ip' order by call_time desc limit 1;";
|
||||||
my $affected_rows = $dbhA->do($stmtA);
|
$affected_rows = $dbhA->do($stmtA);
|
||||||
if ($M) {print STDERR "-- VDCL vac record deleted: |$affected_rows| $VDADcampaign|$server_ip\n";}
|
if ($AGILOG) {$agi_string = "-- VDCL vac record deleted: |$affected_rows| $VDADcampaign|"; &agi_output;}
|
||||||
|
|
||||||
$stmtA = "UPDATE vicidial_closer_log set status='DROP',end_epoch='$now_date_epoch',length_in_sec='$drop_seconds' where lead_id = '$CIDlead_id' order by start_epoch desc limit 1;";
|
$stmtA = "UPDATE vicidial_closer_log set status='DROP',end_epoch='$now_date_epoch',length_in_sec='$drop_seconds' where lead_id = '$CIDlead_id' order by start_epoch desc limit 1;";
|
||||||
if($M){print STDERR "\n\n|$stmtA|\n";}
|
$affected_rows = $dbhA->do($stmtA);
|
||||||
my $affected_rows = $dbhA->do($stmtA);
|
if ($AGILOG) {$agi_string = "-- VDCL vcl update: |$affected_rows|$CIDlead_id|\n|$stmtA|"; &agi_output;}
|
||||||
if ($M) {print STDERR "-- VDCL vicidial_closer_log update: |$affected_rows|$CIDlead_id\n";}
|
|
||||||
|
|
||||||
$stmtA = "UPDATE vicidial_list set status='XDROP' where lead_id = '$CIDlead_id';";
|
$stmtA = "UPDATE vicidial_list set status='XDROP' where lead_id = '$CIDlead_id';";
|
||||||
if($M){print STDERR "\n\n|$stmtA|\n";}
|
$affected_rows = $dbhA->do($stmtA);
|
||||||
my $affected_rows = $dbhA->do($stmtA);
|
if ($AGILOG) {$agi_string = "-- VDCL vl update: |$affected_rows|$CIDlead_id|\n|$stmtA|"; &agi_output;}
|
||||||
if ($M) {print STDERR "-- VDCL vicidial_list update: |$affected_rows|$CIDlead_id\n";}
|
|
||||||
|
|
||||||
}
|
}
|
||||||
|
|
||||||
$dbhA->disconnect();
|
$dbhA->disconnect();
|
||||||
|
|
||||||
|
|
||||||
exit;
|
exit;
|
||||||
|
|
||||||
sub checkresult {
|
sub checkresult {
|
||||||
@@ -595,3 +604,20 @@ sub leading_zero($) {
|
|||||||
s/^(\d\d)$/0$1/;
|
s/^(\d\d)$/0$1/;
|
||||||
return $_;
|
return $_;
|
||||||
} # End of the leading_zero() routine.
|
} # End of the leading_zero() routine.
|
||||||
|
|
||||||
|
|
||||||
|
sub agi_output
|
||||||
|
{
|
||||||
|
if ($AGILOG >=2)
|
||||||
|
{
|
||||||
|
### open the log file for writing ###
|
||||||
|
open(Lout, ">>$AGILOGfile")
|
||||||
|
|| die "Can't open $AGILOGfile: $!\n";
|
||||||
|
print Lout "$now_date|$script|$agi_string\n";
|
||||||
|
close(Lout);
|
||||||
|
}
|
||||||
|
### send to STDERR writing ###
|
||||||
|
if ( ($AGILOG == '1') || ($AGILOG == '3') )
|
||||||
|
{print STDERR "$now_date|$script|$agi_string\n";}
|
||||||
|
$agi_string='';
|
||||||
|
}
|
||||||
|
|||||||
@@ -1,6 +1,6 @@
|
|||||||
#!/usr/bin/perl
|
#!/usr/bin/perl
|
||||||
#
|
#
|
||||||
# agi-VDAD_LB_closer_inbound.agi version 0.4 *DBI-version*
|
# agi-VDAD_LB_closer_inbound.agi version 0.5 *DBI-version*
|
||||||
#
|
#
|
||||||
# runs when a call comes in from an inbound call. This script will
|
# runs when a call comes in from an inbound call. This script will
|
||||||
# send the calls out to the closers that are logged in.
|
# send the calls out to the closers that are logged in.
|
||||||
@@ -32,13 +32,42 @@
|
|||||||
# 60504-1122 - Added drop second/message/exten options from inbound_group
|
# 60504-1122 - Added drop second/message/exten options from inbound_group
|
||||||
# 60809-1056 - Changed to DBI by Marin Blu
|
# 60809-1056 - Changed to DBI by Marin Blu
|
||||||
# - changed to use /etc/astguiclient.conf for configs
|
# - changed to use /etc/astguiclient.conf for configs
|
||||||
|
# 60821-1021 - added output options check from database
|
||||||
|
# - changed look for agent every 0.5 second for first 4 sec on hold
|
||||||
#
|
#
|
||||||
|
|
||||||
$V = 1; # set to 1 for verbose mode
|
$script = 'agi-VDAD_LB_closer_inbound.agi';
|
||||||
$M = 1; # set to 1 for 2 line messages mode
|
|
||||||
|
|
||||||
$DROP_TIME = 360; ### number of seconds to wait until you drop a waiting call
|
$DROP_TIME = 360; ### number of seconds to wait until you drop a waiting call
|
||||||
|
|
||||||
|
($sec,$min,$hour,$mday,$mon,$year,$wday,$yday,$isdst) = localtime(time);
|
||||||
|
$year = ($year + 1900);
|
||||||
|
$mon++;
|
||||||
|
if ($mon < 10) {$mon = "0$mon";}
|
||||||
|
if ($mday < 10) {$mday = "0$mday";}
|
||||||
|
if ($hour < 10) {$Fhour = "0$hour";}
|
||||||
|
if ($min < 10) {$min = "0$min";}
|
||||||
|
if ($sec < 10) {$sec = "0$sec";}
|
||||||
|
|
||||||
|
$now_date_epoch = time();
|
||||||
|
$now_date = "$year-$mon-$mday $hour:$min:$sec";
|
||||||
|
$start_time=$now_date;
|
||||||
|
$CIDdate = "$mon$mday$hour$min$sec";
|
||||||
|
$tsSQLdate = "$year$mon$mday$hour$min$sec";
|
||||||
|
$SQLdate = "$year-$mon-$mday $hour:$min:$sec";
|
||||||
|
$SQLdateBEGIN = $SQLdate;
|
||||||
|
|
||||||
|
$BDtarget = ($secX - 5);
|
||||||
|
($Bsec,$Bmin,$Bhour,$Bmday,$Bmon,$Byear,$Bwday,$Byday,$Bisdst) = localtime($BDtarget);
|
||||||
|
$Byear = ($Byear + 1900);
|
||||||
|
$Bmon++;
|
||||||
|
if ($Bmon < 10) {$Bmon = "0$Bmon";}
|
||||||
|
if ($Bmday < 10) {$Bmday = "0$Bmday";}
|
||||||
|
if ($Bhour < 10) {$Bhour = "0$Bhour";}
|
||||||
|
if ($Bmin < 10) {$Bmin = "0$Bmin";}
|
||||||
|
if ($Bsec < 10) {$Bsec = "0$Bsec";}
|
||||||
|
$BDtsSQLdate = "$Byear$Bmon$Bmday$Bhour$Bmin$Bsec";
|
||||||
|
|
||||||
# default path to astguiclient configuration file:
|
# default path to astguiclient configuration file:
|
||||||
$PATHconf = '/etc/astguiclient.conf';
|
$PATHconf = '/etc/astguiclient.conf';
|
||||||
|
|
||||||
@@ -77,55 +106,45 @@ foreach(@conf)
|
|||||||
$i++;
|
$i++;
|
||||||
}
|
}
|
||||||
|
|
||||||
# Customized Variables
|
|
||||||
$server_ip = $VARserver_ip; # Asterisk server IP
|
|
||||||
if (!$VARDB_port) {$VARDB_port='3306';}
|
if (!$VARDB_port) {$VARDB_port='3306';}
|
||||||
|
if (!$AGILOGfile) {$AGILOGfile = "$PATHlogs/agiout.$year-$mon-$mday";}
|
||||||
|
|
||||||
use DBI;
|
use DBI;
|
||||||
use Time::HiRes ('gettimeofday','usleep','sleep'); # necessary to have perl sleep command of less than one second
|
use Time::HiRes ('gettimeofday','usleep','sleep'); # necessary to have perl sleep command of less than one second
|
||||||
use Asterisk::AGI;
|
use Asterisk::AGI;
|
||||||
$AGI = new Asterisk::AGI;
|
$AGI = new Asterisk::AGI;
|
||||||
|
|
||||||
|
$dbhA = DBI->connect("DBI:mysql:$VARDB_database:$VARDB_server:$VARDB_port", "$VARDB_user", "$VARDB_pass")
|
||||||
|
or die "Couldn't connect to database: " . DBI->errstr;
|
||||||
|
|
||||||
($sec,$min,$hour,$mday,$mon,$year,$wday,$yday,$isdst) = localtime(time);
|
### Grab Server values from the database
|
||||||
$year = ($year + 1900);
|
$stmtA = "SELECT agi_output FROM servers where server_ip = '$VARserver_ip';";
|
||||||
$mon++;
|
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
|
||||||
if ($mon < 10) {$mon = "0$mon";}
|
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
|
||||||
if ($mday < 10) {$mday = "0$mday";}
|
$sthArows=$sthA->rows;
|
||||||
if ($hour < 10) {$Fhour = "0$hour";}
|
$rec_count=0;
|
||||||
if ($min < 10) {$min = "0$min";}
|
while ($sthArows > $rec_count)
|
||||||
if ($sec < 10) {$sec = "0$sec";}
|
{
|
||||||
|
$AGILOG = '0';
|
||||||
$now_date_epoch = time();
|
@aryA = $sthA->fetchrow_array;
|
||||||
$now_date = "$year-$mon-$mday $hour:$min:$sec";
|
$DBagi_output = "$aryA[0]";
|
||||||
$start_time=$now_date;
|
if ($DBagi_output =~ /STDERR/) {$AGILOG = '1';}
|
||||||
$CIDdate = "$mon$mday$hour$min$sec";
|
if ($DBagi_output =~ /FILE/) {$AGILOG = '2';}
|
||||||
$tsSQLdate = "$year$mon$mday$hour$min$sec";
|
if ($DBagi_output =~ /BOTH/) {$AGILOG = '3';}
|
||||||
$SQLdate = "$year-$mon-$mday $hour:$min:$sec";
|
$rec_count++;
|
||||||
$SQLdateBEGIN = $SQLdate;
|
}
|
||||||
|
$sthA->finish();
|
||||||
$BDtarget = ($secX - 5);
|
|
||||||
($Bsec,$Bmin,$Bhour,$Bmday,$Bmon,$Byear,$Bwday,$Byday,$Bisdst) = localtime($BDtarget);
|
|
||||||
$Byear = ($Byear + 1900);
|
|
||||||
$Bmon++;
|
|
||||||
if ($Bmon < 10) {$Bmon = "0$Bmon";}
|
|
||||||
if ($Bmday < 10) {$Bmday = "0$Bmday";}
|
|
||||||
if ($Bhour < 10) {$Bhour = "0$Bhour";}
|
|
||||||
if ($Bmin < 10) {$Bmin = "0$Bmin";}
|
|
||||||
if ($Bsec < 10) {$Bsec = "0$Bsec";}
|
|
||||||
$BDtsSQLdate = "$Byear$Bmon$Bmday$Bhour$Bmin$Bsec";
|
|
||||||
|
|
||||||
|
|
||||||
|
|
||||||
### begin parsing run-time options ###
|
### begin parsing run-time options ###
|
||||||
if (length($ARGV[0])>1)
|
if (length($ARGV[0])>1)
|
||||||
{
|
{
|
||||||
if ($V) {print STDERR "Perl Environment Dump:\n";}
|
if ($AGILOG) {$agi_string = "Perl Environment Dump:"; &agi_output;}
|
||||||
$i=0;
|
$i=0;
|
||||||
while ($#ARGV >= $i)
|
while ($#ARGV >= $i)
|
||||||
{
|
{
|
||||||
$args = "$args $ARGV[$i]";
|
$args = "$args $ARGV[$i]";
|
||||||
if ($V) {print STDERR "$i|$ARGV[$i]|\n";}
|
if ($AGILOG) {$agi_string = "$i|$ARGV[$i]"; &agi_output;}
|
||||||
$i++;
|
$i++;
|
||||||
}
|
}
|
||||||
|
|
||||||
@@ -170,16 +189,12 @@ if ($V) {print STDERR "Perl Environment Dump:\n";}
|
|||||||
}
|
}
|
||||||
}
|
}
|
||||||
}
|
}
|
||||||
else
|
|
||||||
{
|
|
||||||
if ($V) {print "no command line options set\n";}
|
|
||||||
}
|
|
||||||
|
|
||||||
$|=1;
|
$|=1;
|
||||||
while(<STDIN>) {
|
while(<STDIN>) {
|
||||||
chomp;
|
chomp;
|
||||||
last unless length($_);
|
last unless length($_);
|
||||||
if ($V)
|
if ($AGILOG)
|
||||||
{
|
{
|
||||||
if (/^agi_(\w+)\:\s+(.*)$/)
|
if (/^agi_(\w+)\:\s+(.*)$/)
|
||||||
{
|
{
|
||||||
@@ -228,48 +243,34 @@ while(<STDIN>) {
|
|||||||
# }
|
# }
|
||||||
}
|
}
|
||||||
|
|
||||||
if ($V)
|
foreach $i (sort keys %AGI)
|
||||||
{
|
{
|
||||||
|
if ($AGILOG) {$agi_string = " -- $i = $AGI{$i}"; &agi_output;}
|
||||||
|
}
|
||||||
|
|
||||||
if ($V) {print STDERR "AGI Environment Dump:\n";}
|
if ($AGILOG) {$agi_string = "AGI Variables: |$unique_id|$channel|$extension|$type|$callerid|"; &agi_output;}
|
||||||
foreach $i (sort keys %AGI) {
|
|
||||||
if ($V) {print STDERR " -- $i = $AGI{$i}\n";}
|
|
||||||
}
|
|
||||||
}
|
|
||||||
|
|
||||||
|
|
||||||
$AGI->stream_file('beep');
|
$AGI->stream_file('beep');
|
||||||
|
|
||||||
if ($V) {print STDERR "\nINBOUND CALL VDCL STARTED\n";}
|
|
||||||
|
|
||||||
&enter_pin_number;
|
&enter_pin_number;
|
||||||
|
|
||||||
$fronter = $pin;
|
$fronter = $pin;
|
||||||
|
|
||||||
if ($M) {print STDERR "+++++ INBOUND CALL VDCL STARTED : |$unique_id|$channel_group|$channel|$extension|$type|$callerid-$pin|$now_date\n";}
|
if ($AGILOG) {$agi_string = ""+++++ INBOUND CALL VDCL STARTED : |$channel_group|$callerid-$pin|$now_date"; &agi_output;}
|
||||||
|
|
||||||
$VDADphone='';
|
$VDADphone='';
|
||||||
$VDADphone_code='';
|
$VDADphone_code='';
|
||||||
|
|
||||||
if ($V) {print STDERR "AGI Environment Dump: |$unique_id|$channel|$extension|$type|$callerid|\n";}
|
|
||||||
|
|
||||||
|
|
||||||
if ($V) {print STDERR "\nINBOUND CALL RECEIVED IN FROM VDCL: $callerid $channel\n";}
|
|
||||||
if ($M) {print STDERR "+++++ INBOUND VDCL START : |$unique_id|$channel|$extension|$type|$now_date\n";}
|
|
||||||
|
|
||||||
if ($channel =~ /Local/i)
|
if ($channel =~ /Local/i)
|
||||||
{
|
{
|
||||||
if ($M) {print STDERR "+++++ VDCL START LOCAL CHANNEL: EXITING\n";}
|
if ($AGILOG) {$agi_string = ""+++++ VDAD START LOCAL CHANNEL: EXITING- $priority"; &agi_output;}
|
||||||
exit;
|
exit;
|
||||||
}
|
}
|
||||||
|
|
||||||
|
|
||||||
$dbhA = DBI->connect("DBI:mysql:$VARDB_database:$VARDB_server:$VARDB_port", "$VARDB_user", "$VARDB_pass")
|
|
||||||
or die "Couldn't connect to database: " . DBI->errstr;
|
|
||||||
|
|
||||||
### Grab Server values from the database
|
### Grab Server values from the database
|
||||||
$cbc=0;
|
$cbc=0;
|
||||||
$stmtA = "SELECT voicemail_dump_exten,ext_context,answer_transfer_agent,local_gmt,asterisk_version,max_vicidial_trunks FROM servers where server_ip = '$server_ip';";
|
$stmtA = "SELECT voicemail_dump_exten,ext_context,answer_transfer_agent,local_gmt,asterisk_version,max_vicidial_trunks FROM servers where server_ip = '$VARserver_ip';";
|
||||||
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
|
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
|
||||||
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
|
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
|
||||||
$sthArows=$sthA->rows;
|
$sthArows=$sthA->rows;
|
||||||
@@ -310,7 +311,7 @@ while ($sthArows > $cbc)
|
|||||||
$sthA->finish();
|
$sthA->finish();
|
||||||
|
|
||||||
$new_lead_id = $insert_lead_id;
|
$new_lead_id = $insert_lead_id;
|
||||||
if($M){print STDERR "\n|$stmtA|$new_lead_id|\n";}
|
if ($AGILOG) {$agi_string = "|$stmtA|$new_lead_id|"; &agi_output;}
|
||||||
|
|
||||||
$PADlead_id = sprintf("%09s", $new_lead_id); while (length($PADlead_id) > 9) {chop($PADlead_id);}
|
$PADlead_id = sprintf("%09s", $new_lead_id); while (length($PADlead_id) > 9) {chop($PADlead_id);}
|
||||||
# YmmddhhmmssLLLLLLLLL
|
# YmmddhhmmssLLLLLLLLL
|
||||||
@@ -319,7 +320,7 @@ $PADlead_id = sprintf("%09s", $new_lead_id); while (length($PADlead_id) > 9) {ch
|
|||||||
### set the callerid
|
### set the callerid
|
||||||
print "SET CALLERID $YqueryCID\n";
|
print "SET CALLERID $YqueryCID\n";
|
||||||
checkresult($result);
|
checkresult($result);
|
||||||
print STDERR "callerID changed: $YqueryCID\n";
|
if ($AGILOG) {$agi_string = "callerID changed: $YqueryCID"; &agi_output;}
|
||||||
|
|
||||||
### Grab inbound_group values from the database
|
### Grab inbound_group values from the database
|
||||||
$cbc=0;
|
$cbc=0;
|
||||||
@@ -341,26 +342,25 @@ while ($sthArows > $cbc)
|
|||||||
$sthA->finish();
|
$sthA->finish();
|
||||||
|
|
||||||
|
|
||||||
|
|
||||||
### insert a LIVE record to the vicidial_auto_calls table
|
### insert a LIVE record to the vicidial_auto_calls table
|
||||||
$stmtA = "INSERT INTO vicidial_auto_calls values('','$server_ip','$channel_group','LIVE','$new_lead_id','$uniqueid','$callerid','$channel','$phone_code','$phone_number','$SQLdate','IN')";
|
$stmtA = "INSERT INTO vicidial_auto_calls values('','$VARserver_ip','$channel_group','LIVE','$new_lead_id','$uniqueid','$callerid','$channel','$phone_code','$phone_number','$SQLdate','IN')";
|
||||||
|
if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
|
||||||
$affected_rows = $dbhA->do($stmtA);
|
$affected_rows = $dbhA->do($stmtA);
|
||||||
if($M){print STDERR "\n|$stmtA|\n";}
|
|
||||||
|
|
||||||
$stmtA = "INSERT INTO vicidial_log (uniqueid,lead_id,campaign_id,call_date,start_epoch,status,phone_code,phone_number,user,processed) values('$uniqueid','$new_lead_id','$channel_group','$SQLdate','$now_date_epoch','XFER','$phone_code','$phone_number','$fronter','N')";
|
$stmtA = "INSERT INTO vicidial_log (uniqueid,lead_id,campaign_id,call_date,start_epoch,status,phone_code,phone_number,user,processed) values('$uniqueid','$new_lead_id','$channel_group','$SQLdate','$now_date_epoch','XFER','$phone_code','$phone_number','$fronter','N')";
|
||||||
if($M){print STDERR "\n|$stmtA|\n";}
|
if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
|
||||||
$affected_rows = $dbhA->do($stmtA);
|
$affected_rows = $dbhA->do($stmtA);
|
||||||
if ($M) {print STDERR "-- VDAD : |$new_lead_id|$fronter|insert to vicidial_log: $uniqueid\n";}
|
if ($AGILOG) {$agi_string = "-- VDAD : |$new_lead_id|$fronter|insert to vicidial_log: $uniqueid"; &agi_output;}
|
||||||
|
|
||||||
$stmtA = "INSERT INTO vicidial_closer_log (lead_id,campaign_id,call_date,start_epoch,status,phone_code,phone_number,user,processed) values('$new_lead_id','$channel_group','$SQLdate','$now_date_epoch','QUEUE','$phone_code','$phone_number','VDCL','N')";
|
$stmtA = "INSERT INTO vicidial_closer_log (lead_id,campaign_id,call_date,start_epoch,status,phone_code,phone_number,user,processed) values('$new_lead_id','$channel_group','$SQLdate','$now_date_epoch','QUEUE','$phone_code','$phone_number','VDCL','N')";
|
||||||
if($M){print STDERR "\n|$stmtA|\n";}
|
if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
|
||||||
$affected_rows = $dbhA->do($stmtA);
|
$affected_rows = $dbhA->do($stmtA);
|
||||||
if ($M) {print STDERR "-- VDCL : |$new_lead_id|insert to vicidial_closer_log\n";}
|
if ($AGILOG) {$agi_string = "-- VDCL : |$new_lead_id|insert to vicidial_closer_log"; &agi_output;}
|
||||||
|
|
||||||
$stmtA = "INSERT INTO vicidial_xfer_log (lead_id,campaign_id,call_date,phone_code,phone_number,user,closer) values('$new_lead_id','$channel_group','$SQLdate','$phone_code','$phone_number','$fronter','VDXL')";
|
$stmtA = "INSERT INTO vicidial_xfer_log (lead_id,campaign_id,call_date,phone_code,phone_number,user,closer) values('$new_lead_id','$channel_group','$SQLdate','$phone_code','$phone_number','$fronter','VDXL')";
|
||||||
if($M){print STDERR "\n|$stmtA|\n";}
|
if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
|
||||||
$affected_rows = $dbhA->do($stmtA);
|
$affected_rows = $dbhA->do($stmtA);
|
||||||
if ($M) {print STDERR "-- VDXL : |$new_lead_id|insert to vicidial_closer_log\n";}
|
if ($AGILOG) {$agi_string = "-- VDXL : |$new_lead_id|insert to vicidial_xfer_log"; &agi_output;}
|
||||||
|
|
||||||
$VDADlead_id = $new_lead_id;
|
$VDADlead_id = $new_lead_id;
|
||||||
|
|
||||||
@@ -374,7 +374,7 @@ while ($drop_timer <= $DROP_TIME)
|
|||||||
$channel_status = $AGI->channel_status("$channel");
|
$channel_status = $AGI->channel_status("$channel");
|
||||||
if ($channel_status < 1)
|
if ($channel_status < 1)
|
||||||
{
|
{
|
||||||
print STDERR "CHANNEL $channel DOWN $channel_status $DROP_TIME|$drop_timer CHECKING AGAIN...\n";
|
if ($AGILOG) {$agi_string = "CHANNEL $channel DOWN $channel_status $DROP_TIME|$drop_timer CHECKING AGAIN"; &agi_output;}
|
||||||
### sleep for 99 hundredths of a second
|
### sleep for 99 hundredths of a second
|
||||||
usleep(1*990*1000);
|
usleep(1*990*1000);
|
||||||
|
|
||||||
@@ -382,15 +382,13 @@ if ($channel_status < 1)
|
|||||||
|
|
||||||
if ($channel_status_DC < 1)
|
if ($channel_status_DC < 1)
|
||||||
{
|
{
|
||||||
print STDERR "CHANNEL $channel DOWN $channel_status $DROP_TIME|$drop_timer\n";
|
if ($AGILOG) {$agi_string = "CHANNEL $channel DOWN $channel_status $DROP_TIME|$drop_timer"; &agi_output;}
|
||||||
if ($drop_timer < 360) {$drop_seconds = $drop_timer;}
|
if ($drop_timer < 360) {$drop_seconds = $drop_timer;}
|
||||||
$drop_timer = ($drop_timer + 360);
|
$drop_timer = ($drop_timer + 360);
|
||||||
}
|
}
|
||||||
}
|
}
|
||||||
|
|
||||||
$cbc=0;
|
$cbc=0;
|
||||||
$stmtA = "SELECT next_agent_call FROM vicidial_inbound_groups where group_id='$channel_group';";
|
$stmtA = "SELECT next_agent_call FROM vicidial_inbound_groups where group_id='$channel_group';";
|
||||||
|
|
||||||
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
|
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
|
||||||
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
|
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
|
||||||
$sthArows=$sthA->rows;
|
$sthArows=$sthA->rows;
|
||||||
@@ -412,8 +410,7 @@ if ($channel_status < 1)
|
|||||||
$rec_countWAIT=0;
|
$rec_countWAIT=0;
|
||||||
$cbc=0;
|
$cbc=0;
|
||||||
$stmtA = "SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and campaign_id = '$channel_group' and call_time < \"$SQLdateBEGIN\" and lead_id != '$VDADlead_id';";
|
$stmtA = "SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and campaign_id = '$channel_group' and call_time < \"$SQLdateBEGIN\" and lead_id != '$VDADlead_id';";
|
||||||
if($M){print STDERR "\n\n|$stmtA|\n";}
|
if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
|
||||||
|
|
||||||
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
|
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
|
||||||
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
|
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
|
||||||
$sthArows=$sthA->rows;
|
$sthArows=$sthA->rows;
|
||||||
@@ -428,15 +425,14 @@ if ($channel_status < 1)
|
|||||||
|
|
||||||
if ($rec_countWAIT < 1)
|
if ($rec_countWAIT < 1)
|
||||||
{
|
{
|
||||||
$stmtA = "UPDATE vicidial_live_agents set status='QUEUE',lead_id='$new_lead_id',uniqueid='$unique_id', channel='$channel', callerid='$callerid', call_server_ip='$server_ip' where status IN('CLOSER','READY') and campaign_id LIKE \"%CLOSER%\" and closer_campaigns LIKE \"% $channel_group %\" and last_update_time > '$BDtsSQLdate' $agent_call_order limit 1;";
|
$stmtA = "UPDATE vicidial_live_agents set status='QUEUE',lead_id='$new_lead_id',uniqueid='$unique_id', channel='$channel', callerid='$callerid', call_server_ip='$VARserver_ip' where status IN('CLOSER','READY') and campaign_id LIKE \"%CLOSER%\" and closer_campaigns LIKE \"% $channel_group %\" and last_update_time > '$BDtsSQLdate' $agent_call_order limit 1;";
|
||||||
my $affected_rows = $dbhA->do($stmtA);
|
my $affected_rows = $dbhA->do($stmtA);
|
||||||
if ($M) {print STDERR "-- VDAD get agent: |$DROP_TIME|$drop_timer|$affected_rows|update of vla table: $channel_group|$server_ip\n";}
|
if ($AGILOG) {$agi_string = "-- VDAD get agent: |$affected_rows|$channel_group|$stmtA|"; &agi_output;}
|
||||||
# if ($M) {print STDERR "|$stmtA|\n";}
|
|
||||||
if ($affected_rows > 0)
|
if ($affected_rows > 0)
|
||||||
{
|
{
|
||||||
$cbc=0;
|
$cbc=0;
|
||||||
$stmtA = "SELECT conf_exten,user,extension,server_ip FROM vicidial_live_agents where status = 'QUEUE' and campaign_id LIKE \"%CLOSER%\" and callerid='$callerid' and channel='$channel' order by last_call_time limit 1;";
|
$stmtA = "SELECT conf_exten,user,extension,server_ip FROM vicidial_live_agents where status = 'QUEUE' and campaign_id LIKE \"%CLOSER%\" and callerid='$callerid' and channel='$channel' order by last_call_time limit 1;";
|
||||||
if($M){print STDERR "\n\n|$stmtA|\n";}
|
if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
|
||||||
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
|
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
|
||||||
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
|
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
|
||||||
$sthArows=$sthA->rows;
|
$sthArows=$sthA->rows;
|
||||||
@@ -455,23 +451,22 @@ if ($channel_status < 1)
|
|||||||
$sthA->finish();
|
$sthA->finish();
|
||||||
|
|
||||||
$stmtA = "UPDATE vicidial_auto_calls set status='CLOSER' where callerid='$callerid';";
|
$stmtA = "UPDATE vicidial_auto_calls set status='CLOSER' where callerid='$callerid';";
|
||||||
my $affected_rows = $dbhA->do($stmtA);
|
$affected_rows = $dbhA->do($stmtA);
|
||||||
if ($M) {print STDERR "-- VDCL XFER : |$affected_rows|update of vac table: $callerid\n|$stmtA|\n";}
|
if ($AGILOG) {$agi_string = "-- VDCL XFER : |$affected_rows|$callerid\n|$stmtA|"; &agi_output;}
|
||||||
|
|
||||||
$stmtA = "UPDATE vicidial_xfer_log set closer='$VDADuser' where lead_id = '$new_lead_id' order by call_date desc limit 1;";
|
$stmtA = "UPDATE vicidial_xfer_log set closer='$VDADuser' where lead_id = '$new_lead_id' order by call_date desc limit 1;";
|
||||||
if($M){print STDERR "\n\n|$stmtA|\n";}
|
$affected_rows = $dbhA->do($stmtA);
|
||||||
my $affected_rows = $dbhA->do($stmtA);
|
if ($AGILOG) {$agi_string = "-- VDXL XFER vicidial_xfer_log update: |$affected_rows|$new_lead_id|$VDADuser\n|$stmtA|"; &agi_output;}
|
||||||
if ($M) {print STDERR "-- VDXL vicidial_xfer_log update: |$affected_rows|$new_lead_id|$VDADuser\n";}
|
|
||||||
|
|
||||||
$stmtA = "UPDATE vicidial_closer_log set user='$VDADuser' where lead_id='$new_lead_id' order by call_date desc limit 1;";
|
$stmtA = "UPDATE vicidial_closer_log set user='$VDADuser' where lead_id='$new_lead_id' order by call_date desc limit 1;";
|
||||||
my $affected_rows = $dbhA->do($stmtA);
|
my $affected_rows = $dbhA->do($stmtA);
|
||||||
if ($M) {print STDERR "-- closer log : |$affected_rows|update of vcl table: $new_lead_id\n|$stmtA|\n";}
|
if ($AGILOG) {$agi_string = "-- closer log : |$affected_rows|$new_lead_id\n|$stmtA|"; &agi_output;}
|
||||||
|
|
||||||
$dbhA->disconnect();
|
$dbhA->disconnect();
|
||||||
|
|
||||||
### format the remote server dialstring to get the call to the overflow agent meetme room
|
### format the remote server dialstring to get the call to the overflow agent meetme room
|
||||||
$S='*';
|
$S='*';
|
||||||
if( ($VDADserver_ip =~ m/(\S+)\.(\S+)\.(\S+)\.(\S+)/) && ($VDADserver_ip !~ /$server_ip/) )
|
if( ($VDADserver_ip =~ m/(\S+)\.(\S+)\.(\S+)\.(\S+)/) && ($VDADserver_ip !~ /$VARserver_ip/) )
|
||||||
{
|
{
|
||||||
$a = leading_zero($1);
|
$a = leading_zero($1);
|
||||||
$b = leading_zero($2);
|
$b = leading_zero($2);
|
||||||
@@ -481,7 +476,7 @@ if ($channel_status < 1)
|
|||||||
}
|
}
|
||||||
$VDADremDIALstr .= "$VDADconf_exten";
|
$VDADremDIALstr .= "$VDADconf_exten";
|
||||||
|
|
||||||
print STDERR "\nexiting the VDAD app, transferring call to $VDADconf_exten\n";
|
if ($AGILOG) {$agi_string = "exiting VDAD app, transferring call to $VDADremDIALstr"; &agi_output;}
|
||||||
print "SET CONTEXT $ext_context\n";
|
print "SET CONTEXT $ext_context\n";
|
||||||
checkresult($result);
|
checkresult($result);
|
||||||
print "SET EXTENSION $VDADremDIALstr\n";
|
print "SET EXTENSION $VDADremDIALstr\n";
|
||||||
@@ -500,25 +495,22 @@ if ($channel_status < 1)
|
|||||||
|
|
||||||
$now_date_epoch = time();
|
$now_date_epoch = time();
|
||||||
$now_date = "$year-$mon-$mday $hour:$min:$sec";
|
$now_date = "$year-$mon-$mday $hour:$min:$sec";
|
||||||
print STDERR "\nXXXXXXXXXX VDAD transferred: start|stop $start_time|$now_date\n";
|
if ($AGILOG) {$agi_string = "XXXXX VDAD transferred: start|stop $start_time|$now_date"; &agi_output;}
|
||||||
|
|
||||||
exit;
|
exit;
|
||||||
}
|
}
|
||||||
else
|
else
|
||||||
{
|
{
|
||||||
print STDERR "NNNNNNNNNN No agent record found!!!\n";
|
if ($AGILOG) {$agi_string = "NNNNN No available agent found"; &agi_output;}
|
||||||
}
|
}
|
||||||
}
|
}
|
||||||
else
|
else
|
||||||
{
|
{
|
||||||
print STDERR "WWWWWWWW VDAD REMOTE XFER WAIT: |$rec_countWAIT|$channel_group|$channel|$callerid|$uniqueid|\n";
|
if ($AGILOG) {$agi_string = "WWWWW VDAD XFER WAIT: |$rec_countWAIT|$channel_group|$channel|$callerid|$uniqueid|"; &agi_output;}
|
||||||
}
|
}
|
||||||
|
|
||||||
|
|
||||||
|
|
||||||
### sleep for 99 hundredths of a second
|
|
||||||
usleep(1*990*1000);
|
|
||||||
|
|
||||||
if ($hold_message_counter > 30)
|
if ($hold_message_counter > 30)
|
||||||
{
|
{
|
||||||
$AGI->stream_file('generic_hold');
|
$AGI->stream_file('generic_hold');
|
||||||
@@ -532,7 +524,20 @@ if ($hold_tone_counter > 3)
|
|||||||
}
|
}
|
||||||
else {$hold_tone_counter++;}
|
else {$hold_tone_counter++;}
|
||||||
|
|
||||||
$drop_timer++;
|
if ($drop_timer < 3)
|
||||||
|
{
|
||||||
|
### sleep for 44.5 hundredths of a second
|
||||||
|
usleep(1*445*1000);
|
||||||
|
|
||||||
|
$drop_timer = ($drop_timer + 0.5);
|
||||||
|
}
|
||||||
|
else
|
||||||
|
{
|
||||||
|
### sleep for 99 hundredths of a second
|
||||||
|
usleep(1*990*1000);
|
||||||
|
|
||||||
|
$drop_timer++;
|
||||||
|
}
|
||||||
}
|
}
|
||||||
|
|
||||||
|
|
||||||
@@ -567,13 +572,14 @@ if ($drop_seconds < 1)
|
|||||||
{
|
{
|
||||||
$cbc=0;
|
$cbc=0;
|
||||||
$stmtA = "SELECT voicemail_ext FROM vicidial_inbound_groups where group_id = '$channel_group' limit 1;";
|
$stmtA = "SELECT voicemail_ext FROM vicidial_inbound_groups where group_id = '$channel_group' limit 1;";
|
||||||
if($M){print STDERR "\n\n|$stmtA|\n";}
|
if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
|
||||||
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
|
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
|
||||||
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
|
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
|
||||||
$sthArows=$sthA->rows;
|
$sthArows=$sthA->rows;
|
||||||
$rec_countCUSTDATA=0;
|
$rec_countCUSTDATA=0;
|
||||||
while ($sthArows > $cbc)
|
while ($sthArows > $cbc)
|
||||||
{
|
{
|
||||||
|
@aryA = $sthA->fetchrow_array;
|
||||||
$VDADvoicemail_ext = "$aryA[0]";
|
$VDADvoicemail_ext = "$aryA[0]";
|
||||||
$VDADvoicemail_ext =~ s/\D//gi;
|
$VDADvoicemail_ext =~ s/\D//gi;
|
||||||
$DROPexten = "$voicemail_dump_exten$VDADvoicemail_ext";
|
$DROPexten = "$voicemail_dump_exten$VDADvoicemail_ext";
|
||||||
@@ -589,7 +595,7 @@ if ($drop_seconds < 1)
|
|||||||
|
|
||||||
if (length($DROPexten)>0)
|
if (length($DROPexten)>0)
|
||||||
{ ### if DROP extension is defined then send the dropped call there instead of hangup
|
{ ### if DROP extension is defined then send the dropped call there instead of hangup
|
||||||
print STDERR "\nexiting the VDAD app, transferring call to $DROPexten\n";
|
if ($AGILOG) {$agi_string = "exiting the VDAD app, transferring call to $DROPexten"; &agi_output;}
|
||||||
print "SET CONTEXT $ext_context\n";
|
print "SET CONTEXT $ext_context\n";
|
||||||
checkresult($result);
|
checkresult($result);
|
||||||
print "SET EXTENSION $DROPexten\n";
|
print "SET EXTENSION $DROPexten\n";
|
||||||
@@ -600,38 +606,32 @@ if ($drop_seconds < 1)
|
|||||||
else
|
else
|
||||||
{
|
{
|
||||||
### insert a NEW record to the vicidial_manager table to be processed
|
### insert a NEW record to the vicidial_manager table to be processed
|
||||||
$stmtA = "INSERT INTO vicidial_manager values('','','$SQLdate','NEW','N','$server_ip','','Hangup','$VHqueryCID','Channel: $channel','','','','','','','','','')";
|
$stmtA = "INSERT INTO vicidial_manager values('','','$SQLdate','NEW','N','$VARserver_ip','','Hangup','$VHqueryCID','Channel: $channel','','','','','','','','','')";
|
||||||
$affected_rows = $dbhA->do($stmtA);
|
$affected_rows = $dbhA->do($stmtA);
|
||||||
if ($M) {print STDERR "-- VDCL call_hungup timout: |$VHqueryCID|$VDADconf_exten|$channel|insert to vicidial_manager\n";}
|
if ($AGILOG) {$agi_string = "-- VDCL call_hungup timout: |$VHqueryCID|$VDADconf_exten|$channel|insert to vicidial_manager"; &agi_output;}
|
||||||
}
|
}
|
||||||
|
|
||||||
$stmtA = "DELETE FROM vicidial_auto_calls where callerid='$callerid' and server_ip='$server_ip' order by call_time desc limit 1;";
|
$stmtA = "DELETE FROM vicidial_auto_calls where callerid='$callerid' and server_ip='$VARserver_ip' order by call_time desc limit 1;";
|
||||||
my $affected_rows = $dbhA->do($stmtA);
|
$affected_rows = $dbhA->do($stmtA);
|
||||||
if ($M) {print STDERR "-- VDCL vac record deleted: |$affected_rows| $channel_group|$server_ip\n";}
|
if ($AGILOG) {$agi_string = "-- VDCL vac record deleted: |$affected_rows| $VDADcampaign|"; &agi_output;}
|
||||||
|
|
||||||
$stmtA = "UPDATE vicidial_closer_log set status='DROP',end_epoch='$now_date_epoch',length_in_sec='$drop_seconds' where lead_id = '$new_lead_id' order by start_epoch desc limit 1;";
|
$stmtA = "UPDATE vicidial_closer_log set status='DROP',end_epoch='$now_date_epoch',length_in_sec='$drop_seconds' where lead_id = '$new_lead_id' order by start_epoch desc limit 1;";
|
||||||
if($M){print STDERR "\n\n|$stmtA|\n";}
|
$affected_rows = $dbhA->do($stmtA);
|
||||||
my $affected_rows = $dbhA->do($stmtA);
|
if ($AGILOG) {$agi_string = "-- VDCL vcl update: |$affected_rows|$new_lead_id|\n|$stmtA|"; &agi_output;}
|
||||||
if ($M) {print STDERR "-- VDCL vicidial_closer_log update: |$affected_rows|$new_lead_id\n";}
|
|
||||||
|
|
||||||
$stmtA = "UPDATE vicidial_list set status='XDROP' where lead_id = '$new_lead_id';";
|
$stmtA = "UPDATE vicidial_list set status='XDROP' where lead_id = '$new_lead_id';";
|
||||||
if($M){print STDERR "\n\n|$stmtA|\n";}
|
$affected_rows = $dbhA->do($stmtA);
|
||||||
my $affected_rows = $dbhA->do($stmtA);
|
if ($AGILOG) {$agi_string = "-- VDCL vl update: |$affected_rows|$new_lead_id|\n|$stmtA|"; &agi_output;}
|
||||||
if ($M) {print STDERR "-- VDCL vicidial_list update: |$affected_rows|$new_lead_id\n";}
|
|
||||||
|
|
||||||
}
|
}
|
||||||
|
|
||||||
|
$dbhA->disconnect();
|
||||||
|
|
||||||
$dbhA->disconnect();
|
|
||||||
|
|
||||||
|
|
||||||
|
|
||||||
exit;
|
exit;
|
||||||
|
|
||||||
sub enter_pin_number
|
sub enter_pin_number
|
||||||
{
|
{
|
||||||
# please enter the pin number followed by the pound key
|
# please enter the pin number followed by the pound key
|
||||||
|
# please enter your 4 digit pin number
|
||||||
|
|
||||||
$digit='';
|
$digit='';
|
||||||
undef $digit;
|
undef $digit;
|
||||||
@@ -640,7 +640,7 @@ undef $interrupt_digit;
|
|||||||
|
|
||||||
$interrupt_digit = $AGI->stream_file('four_digit_id','123456789');
|
$interrupt_digit = $AGI->stream_file('four_digit_id','123456789');
|
||||||
|
|
||||||
print STDERR "interrupt_digit |$interrupt_digit|\n";
|
if ($AGILOG) {$agi_string = "interrupt_digit |$interrupt_digit|"; &agi_output;}
|
||||||
|
|
||||||
$digits_being_entered=1;
|
$digits_being_entered=1;
|
||||||
$totalDTMF='';
|
$totalDTMF='';
|
||||||
@@ -685,7 +685,7 @@ while ( ($digit_loop_counter < 4) )
|
|||||||
if ($digit =~ /\d/)
|
if ($digit =~ /\d/)
|
||||||
{
|
{
|
||||||
$totalDTMF = "$totalDTMF$digit";
|
$totalDTMF = "$totalDTMF$digit";
|
||||||
print STDERR "digit |$digit| TotalDTMF |$totalDTMF|\n";
|
if ($AGILOG) {$agi_string = "digit |$digit| TotalDTMF |$totalDTMF|"; &agi_output;}
|
||||||
# $AGI->say_digits("$digit");
|
# $AGI->say_digits("$digit");
|
||||||
undef $digit;
|
undef $digit;
|
||||||
}
|
}
|
||||||
@@ -699,7 +699,7 @@ while ( ($digit_loop_counter < 4) )
|
|||||||
|
|
||||||
$totalDTMF =~ s/\D//gi;
|
$totalDTMF =~ s/\D//gi;
|
||||||
$pin = $totalDTMF;
|
$pin = $totalDTMF;
|
||||||
if ($totalDTMF) {print STDERR "digit |$digit| TotalDTMF |$totalDTMF|\n";}
|
if ($totalDTMF) {if ($AGILOG) {$agi_string = "digit |$digit| TotalDTMF |$totalDTMF|"; &agi_output;}}
|
||||||
}
|
}
|
||||||
|
|
||||||
|
|
||||||
@@ -720,7 +720,7 @@ sub checkresult {
|
|||||||
$pass++;
|
$pass++;
|
||||||
}
|
}
|
||||||
} else {
|
} else {
|
||||||
print STDERR "FAIL (unexpected result '$res')\n";
|
# print STDERR "FAIL (unexpected result '$res')\n";
|
||||||
$fail++;
|
$fail++;
|
||||||
}
|
}
|
||||||
}
|
}
|
||||||
@@ -728,3 +728,20 @@ sub checkresult {
|
|||||||
|
|
||||||
|
|
||||||
### you're call is very important to us, please stay on the line and you will be transferred to the next available agent
|
### you're call is very important to us, please stay on the line and you will be transferred to the next available agent
|
||||||
|
|
||||||
|
|
||||||
|
sub agi_output
|
||||||
|
{
|
||||||
|
if ($AGILOG >=2)
|
||||||
|
{
|
||||||
|
### open the log file for writing ###
|
||||||
|
open(Lout, ">>$AGILOGfile")
|
||||||
|
|| die "Can't open $AGILOGfile: $!\n";
|
||||||
|
print Lout "$now_date|$script|$agi_string\n";
|
||||||
|
close(Lout);
|
||||||
|
}
|
||||||
|
### send to STDERR writing ###
|
||||||
|
if ( ($AGILOG == '1') || ($AGILOG == '3') )
|
||||||
|
{print STDERR "$now_date|$script|$agi_string\n";}
|
||||||
|
$agi_string='';
|
||||||
|
}
|
||||||
|
|||||||
@@ -1,6 +1,6 @@
|
|||||||
#!/usr/bin/perl
|
#!/usr/bin/perl
|
||||||
#
|
#
|
||||||
# agi-VDAD_LO_closer.agi version 0.3 *DBI-version*
|
# agi-VDAD_LO_closer.agi version 0.4 *DBI-version*
|
||||||
# Overflow Balanced - when a call comes in on this server the script looks for an agent
|
# Overflow Balanced - when a call comes in on this server the script looks for an agent
|
||||||
# on this server to send call to. If none available it looks for the next available
|
# on this server to send call to. If none available it looks for the next available
|
||||||
# agent on any other server on the network on the same campaign to send call to.
|
# agent on any other server on the network on the same campaign to send call to.
|
||||||
@@ -24,13 +24,42 @@
|
|||||||
# 60504-1150 - Added drop second/message/exten options from inbound_group
|
# 60504-1150 - Added drop second/message/exten options from inbound_group
|
||||||
# 60809-1056 - Changed to DBI by Marin Blu
|
# 60809-1056 - Changed to DBI by Marin Blu
|
||||||
# - changed to use /etc/astguiclient.conf for configs
|
# - changed to use /etc/astguiclient.conf for configs
|
||||||
|
# 60821-1021 - added output options check from database
|
||||||
|
# - changed look for agent every 0.5 second for first 4 sec on hold
|
||||||
#
|
#
|
||||||
|
|
||||||
$V = 1; # set to 1 for verbose mode
|
$script = 'agi-VDAD_LO_closer.agi';
|
||||||
$M = 1; # set to 1 for 2 line messages mode
|
|
||||||
|
|
||||||
$DROP_TIME = 360; ### number of seconds to wait until you drop a waiting call
|
$DROP_TIME = 360; ### number of seconds to wait until you drop a waiting call
|
||||||
|
|
||||||
|
($sec,$min,$hour,$mday,$mon,$year,$wday,$yday,$isdst) = localtime(time);
|
||||||
|
$year = ($year + 1900);
|
||||||
|
$mon++;
|
||||||
|
if ($mon < 10) {$mon = "0$mon";}
|
||||||
|
if ($mday < 10) {$mday = "0$mday";}
|
||||||
|
if ($hour < 10) {$Fhour = "0$hour";}
|
||||||
|
if ($min < 10) {$min = "0$min";}
|
||||||
|
if ($sec < 10) {$sec = "0$sec";}
|
||||||
|
|
||||||
|
$now_date_epoch = time();
|
||||||
|
$now_date = "$year-$mon-$mday $hour:$min:$sec";
|
||||||
|
$start_time=$now_date;
|
||||||
|
$CIDdate = "$mon$mday$hour$min$sec";
|
||||||
|
$tsSQLdate = "$year$mon$mday$hour$min$sec";
|
||||||
|
$SQLdate = "$year-$mon-$mday $hour:$min:$sec";
|
||||||
|
$SQLdateBEGIN = $SQLdate;
|
||||||
|
|
||||||
|
$BDtarget = ($secX - 5);
|
||||||
|
($Bsec,$Bmin,$Bhour,$Bmday,$Bmon,$Byear,$Bwday,$Byday,$Bisdst) = localtime($BDtarget);
|
||||||
|
$Byear = ($Byear + 1900);
|
||||||
|
$Bmon++;
|
||||||
|
if ($Bmon < 10) {$Bmon = "0$Bmon";}
|
||||||
|
if ($Bmday < 10) {$Bmday = "0$Bmday";}
|
||||||
|
if ($Bhour < 10) {$Bhour = "0$Bhour";}
|
||||||
|
if ($Bmin < 10) {$Bmin = "0$Bmin";}
|
||||||
|
if ($Bsec < 10) {$Bsec = "0$Bsec";}
|
||||||
|
$BDtsSQLdate = "$Byear$Bmon$Bmday$Bhour$Bmin$Bsec";
|
||||||
|
|
||||||
# default path to astguiclient configuration file:
|
# default path to astguiclient configuration file:
|
||||||
$PATHconf = '/etc/astguiclient.conf';
|
$PATHconf = '/etc/astguiclient.conf';
|
||||||
|
|
||||||
@@ -69,55 +98,45 @@ foreach(@conf)
|
|||||||
$i++;
|
$i++;
|
||||||
}
|
}
|
||||||
|
|
||||||
# Customized Variables
|
|
||||||
$server_ip = $VARserver_ip; # Asterisk server IP
|
|
||||||
if (!$VARDB_port) {$VARDB_port='3306';}
|
if (!$VARDB_port) {$VARDB_port='3306';}
|
||||||
|
if (!$AGILOGfile) {$AGILOGfile = "$PATHlogs/agiout.$year-$mon-$mday";}
|
||||||
|
|
||||||
use DBI;
|
use DBI;
|
||||||
use Time::HiRes ('gettimeofday','usleep','sleep'); # necessary to have perl sleep command of less than one second
|
use Time::HiRes ('gettimeofday','usleep','sleep'); # necessary to have perl sleep command of less than one second
|
||||||
use Asterisk::AGI;
|
use Asterisk::AGI;
|
||||||
$AGI = new Asterisk::AGI;
|
$AGI = new Asterisk::AGI;
|
||||||
|
|
||||||
|
$dbhA = DBI->connect("DBI:mysql:$VARDB_database:$VARDB_server:$VARDB_port", "$VARDB_user", "$VARDB_pass")
|
||||||
|
or die "Couldn't connect to database: " . DBI->errstr;
|
||||||
|
|
||||||
($sec,$min,$hour,$mday,$mon,$year,$wday,$yday,$isdst) = localtime(time);
|
### Grab Server values from the database
|
||||||
$year = ($year + 1900);
|
$stmtA = "SELECT agi_output FROM servers where server_ip = '$VARserver_ip';";
|
||||||
$mon++;
|
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
|
||||||
if ($mon < 10) {$mon = "0$mon";}
|
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
|
||||||
if ($mday < 10) {$mday = "0$mday";}
|
$sthArows=$sthA->rows;
|
||||||
if ($hour < 10) {$Fhour = "0$hour";}
|
$rec_count=0;
|
||||||
if ($min < 10) {$min = "0$min";}
|
while ($sthArows > $rec_count)
|
||||||
if ($sec < 10) {$sec = "0$sec";}
|
{
|
||||||
|
$AGILOG = '0';
|
||||||
$now_date_epoch = time();
|
@aryA = $sthA->fetchrow_array;
|
||||||
$now_date = "$year-$mon-$mday $hour:$min:$sec";
|
$DBagi_output = "$aryA[0]";
|
||||||
$start_time=$now_date;
|
if ($DBagi_output =~ /STDERR/) {$AGILOG = '1';}
|
||||||
$CIDdate = "$mon$mday$hour$min$sec";
|
if ($DBagi_output =~ /FILE/) {$AGILOG = '2';}
|
||||||
$tsSQLdate = "$year$mon$mday$hour$min$sec";
|
if ($DBagi_output =~ /BOTH/) {$AGILOG = '3';}
|
||||||
$SQLdate = "$year-$mon-$mday $hour:$min:$sec";
|
$rec_count++;
|
||||||
$SQLdateBEGIN = $SQLdate;
|
}
|
||||||
|
$sthA->finish();
|
||||||
$BDtarget = ($secX - 5);
|
|
||||||
($Bsec,$Bmin,$Bhour,$Bmday,$Bmon,$Byear,$Bwday,$Byday,$Bisdst) = localtime($BDtarget);
|
|
||||||
$Byear = ($Byear + 1900);
|
|
||||||
$Bmon++;
|
|
||||||
if ($Bmon < 10) {$Bmon = "0$Bmon";}
|
|
||||||
if ($Bmday < 10) {$Bmday = "0$Bmday";}
|
|
||||||
if ($Bhour < 10) {$Bhour = "0$Bhour";}
|
|
||||||
if ($Bmin < 10) {$Bmin = "0$Bmin";}
|
|
||||||
if ($Bsec < 10) {$Bsec = "0$Bsec";}
|
|
||||||
$BDtsSQLdate = "$Byear$Bmon$Bmday$Bhour$Bmin$Bsec";
|
|
||||||
|
|
||||||
|
|
||||||
|
|
||||||
### begin parsing run-time options ###
|
### begin parsing run-time options ###
|
||||||
if (length($ARGV[0])>1)
|
if (length($ARGV[0])>1)
|
||||||
{
|
{
|
||||||
if ($V) {print STDERR "Perl Environment Dump:\n";}
|
if ($AGILOG) {$agi_string = "Perl Environment Dump:"; &agi_output;}
|
||||||
$i=0;
|
$i=0;
|
||||||
while ($#ARGV >= $i)
|
while ($#ARGV >= $i)
|
||||||
{
|
{
|
||||||
$args = "$args $ARGV[$i]";
|
$args = "$args $ARGV[$i]";
|
||||||
if ($V) {print STDERR "$i|$ARGV[$i]|\n";}
|
if ($AGILOG) {$agi_string = "$i|$ARGV[$i]"; &agi_output;}
|
||||||
$i++;
|
$i++;
|
||||||
}
|
}
|
||||||
|
|
||||||
@@ -151,16 +170,12 @@ if ($V) {print STDERR "Perl Environment Dump:\n";}
|
|||||||
}
|
}
|
||||||
}
|
}
|
||||||
}
|
}
|
||||||
else
|
|
||||||
{
|
|
||||||
if ($V) {print "no command line options set\n";}
|
|
||||||
}
|
|
||||||
|
|
||||||
$|=1;
|
$|=1;
|
||||||
while(<STDIN>) {
|
while(<STDIN>) {
|
||||||
chomp;
|
chomp;
|
||||||
last unless length($_);
|
last unless length($_);
|
||||||
if ($V)
|
if ($AGILOG)
|
||||||
{
|
{
|
||||||
if (/^agi_(\w+)\:\s+(.*)$/)
|
if (/^agi_(\w+)\:\s+(.*)$/)
|
||||||
{
|
{
|
||||||
@@ -197,46 +212,37 @@ while(<STDIN>) {
|
|||||||
### set the callerid to the filename of the audio for on-hold
|
### set the callerid to the filename of the audio for on-hold
|
||||||
print "SET CALLERID $JqueryCID\n";
|
print "SET CALLERID $JqueryCID\n";
|
||||||
checkresult($result);
|
checkresult($result);
|
||||||
print STDERR "callerID changed: $JqueryCID\n";
|
if ($AGILOG) {$agi_string = "callerID changed: $JqueryCID"; &agi_output;}
|
||||||
}
|
}
|
||||||
}
|
}
|
||||||
|
|
||||||
if ($V)
|
foreach $i (sort keys %AGI)
|
||||||
{
|
{
|
||||||
|
if ($AGILOG) {$agi_string = " -- $i = $AGI{$i}"; &agi_output;}
|
||||||
|
}
|
||||||
|
|
||||||
|
if ($AGILOG) {$agi_string = "AGI Variables: |$unique_id|$channel|$extension|$type|$callerid|"; &agi_output;}
|
||||||
|
|
||||||
if ($V) {print STDERR "AGI Environment Dump:\n";}
|
|
||||||
foreach $i (sort keys %AGI) {
|
|
||||||
if ($V) {print STDERR " -- $i = $AGI{$i}\n";}
|
|
||||||
}
|
|
||||||
}
|
|
||||||
|
|
||||||
$VDADcampaign='';
|
$VDADcampaign='';
|
||||||
$VDADphone='';
|
$VDADphone='';
|
||||||
$VDADphone_code='';
|
$VDADphone_code='';
|
||||||
|
|
||||||
if ($V) {print STDERR "AGI Environment Dump: |$unique_id|$channel|$extension|$type|$callerid|\n";}
|
|
||||||
|
|
||||||
|
|
||||||
$CIDlead_id = $callerid;
|
$CIDlead_id = $callerid;
|
||||||
$CIDlead_id = substr($CIDlead_id, 11, 9);
|
$CIDlead_id = substr($CIDlead_id, 11, 9);
|
||||||
$CIDlead_id = ($CIDlead_id + 0);
|
$CIDlead_id = ($CIDlead_id + 0);
|
||||||
|
|
||||||
if ($V) {print STDERR "\nCALL RECEIVED IN FROM VDAD: $callerid $channel\n";}
|
if ($AGILOG) {$agi_string = ""+++++ VDAD START : |$CIDlead_id|$now_date|"; &agi_output;}
|
||||||
if ($M) {print STDERR "+++++ VDCL START : |$unique_id|$channel|$extension|$type|$callerid|$CIDlead_id|$now_date\n";}
|
|
||||||
|
|
||||||
if ($channel =~ /Local/i)
|
if ($channel =~ /Local/i)
|
||||||
{
|
{
|
||||||
if ($M) {print STDERR "+++++ VDCL START LOCAL CHANNEL: EXITING\n";}
|
if ($AGILOG) {$agi_string = ""+++++ VDAD START LOCAL CHANNEL: EXITING- $priority"; &agi_output;}
|
||||||
exit;
|
exit;
|
||||||
}
|
}
|
||||||
|
|
||||||
|
|
||||||
$dbhA = DBI->connect("DBI:mysql:$VARDB_database:$VARDB_server:$VARDB_port", "$VARDB_user", "$VARDB_pass")
|
|
||||||
or die "Couldn't connect to database: " . DBI->errstr;
|
|
||||||
|
|
||||||
### Grab Server values from the database
|
### Grab Server values from the database
|
||||||
$cbc=0;
|
$cbc=0;
|
||||||
$stmtA = "SELECT voicemail_dump_exten,ext_context,answer_transfer_agent,local_gmt,asterisk_version,max_vicidial_trunks FROM servers where server_ip = '$server_ip';";
|
$stmtA = "SELECT voicemail_dump_exten,ext_context,answer_transfer_agent,local_gmt,asterisk_version,max_vicidial_trunks FROM servers where server_ip = '$VARserver_ip';";
|
||||||
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
|
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
|
||||||
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
|
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
|
||||||
$sthArows=$sthA->rows;
|
$sthArows=$sthA->rows;
|
||||||
@@ -301,18 +307,19 @@ $sthA->finish();
|
|||||||
|
|
||||||
|
|
||||||
### insert a LIVE record to the vicidial_auto_calls table
|
### insert a LIVE record to the vicidial_auto_calls table
|
||||||
$stmtA = "INSERT INTO vicidial_auto_calls values('','$server_ip','$channel_group','LIVE','$CIDlead_id','$uniqueid','$callerid','$channel','$VDADphone_code','$VDADphone','$SQLdate','IN')";
|
$stmtA = "INSERT INTO vicidial_auto_calls values('','$VARserver_ip','$channel_group','LIVE','$CIDlead_id','$uniqueid','$callerid','$channel','$VDADphone_code','$VDADphone','$SQLdate','IN')";
|
||||||
|
if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
|
||||||
$affected_rows = $dbhA->do($stmtA);
|
$affected_rows = $dbhA->do($stmtA);
|
||||||
|
|
||||||
$stmtA = "INSERT INTO vicidial_closer_log (lead_id,campaign_id,call_date,start_epoch,status,phone_code,phone_number,user,processed) values('$CIDlead_id','$VDADcampaign','$SQLdate','$now_date_epoch','QUEUE','$VDADphone_code','$VDADphone','VDCL','N')";
|
$stmtA = "INSERT INTO vicidial_closer_log (lead_id,campaign_id,call_date,start_epoch,status,phone_code,phone_number,user,processed) values('$CIDlead_id','$VDADcampaign','$SQLdate','$now_date_epoch','QUEUE','$VDADphone_code','$VDADphone','VDCL','N')";
|
||||||
if($M){print STDERR "\n|$stmtA|\n";}
|
if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
|
||||||
$affected_rows = $dbhA->do($stmtA);
|
$affected_rows = $dbhA->do($stmtA);
|
||||||
if ($M) {print STDERR "-- VDCL : |$VDADlead_id|$CIDlead_id|insert to vicidial_closer_log\n";}
|
if ($AGILOG) {$agi_string = "-- VDCL : |$VDADlead_id|$CIDlead_id|insert to vicidial_closer_log"; &agi_output;}
|
||||||
|
|
||||||
$stmtA = "INSERT INTO vicidial_xfer_log (lead_id,campaign_id,call_date,phone_code,phone_number,user,closer) values('$CIDlead_id','$VDADcampaign','$SQLdate','$VDADphone_code','$VDADphone','$VDADfronter','VDXL')";
|
$stmtA = "INSERT INTO vicidial_xfer_log (lead_id,campaign_id,call_date,phone_code,phone_number,user,closer) values('$CIDlead_id','$VDADcampaign','$SQLdate','$VDADphone_code','$VDADphone','$VDADfronter','VDXL')";
|
||||||
if($M){print STDERR "\n|$stmtA|\n";}
|
if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
|
||||||
$affected_rows = $dbhA->do($stmtA);
|
$affected_rows = $dbhA->do($stmtA);
|
||||||
if ($M) {print STDERR "-- VDXL : |$VDADlead_id|$CIDlead_id|insert to vicidial_closer_log\n";}
|
if ($AGILOG) {$agi_string = "-- VDXL : |$VDADlead_id|$CIDlead_id|insert to vicidial_xfer_log"; &agi_output;}
|
||||||
|
|
||||||
|
|
||||||
$drop_timer=0;
|
$drop_timer=0;
|
||||||
@@ -325,7 +332,7 @@ while ($drop_timer <= $DROP_TIME)
|
|||||||
$channel_status = $AGI->channel_status("$channel");
|
$channel_status = $AGI->channel_status("$channel");
|
||||||
if ($channel_status < 1)
|
if ($channel_status < 1)
|
||||||
{
|
{
|
||||||
print STDERR "CHANNEL $channel DOWN $channel_status $DROP_TIME|$drop_timer CHECKING AGAIN...\n";
|
if ($AGILOG) {$agi_string = "CHANNEL $channel DOWN $channel_status $DROP_TIME|$drop_timer CHECKING AGAIN"; &agi_output;}
|
||||||
### sleep for 99 hundredths of a second
|
### sleep for 99 hundredths of a second
|
||||||
usleep(1*990*1000);
|
usleep(1*990*1000);
|
||||||
|
|
||||||
@@ -333,12 +340,11 @@ if ($channel_status < 1)
|
|||||||
|
|
||||||
if ($channel_status_DC < 1)
|
if ($channel_status_DC < 1)
|
||||||
{
|
{
|
||||||
print STDERR "CHANNEL $channel DOWN $channel_status $DROP_TIME|$drop_timer\n";
|
if ($AGILOG) {$agi_string = "CHANNEL $channel DOWN $channel_status $DROP_TIME|$drop_timer"; &agi_output;}
|
||||||
if ($drop_timer < 360) {$drop_seconds = $drop_timer;}
|
if ($drop_timer < 360) {$drop_seconds = $drop_timer;}
|
||||||
$drop_timer = ($drop_timer + 360);
|
$drop_timer = ($drop_timer + 360);
|
||||||
}
|
}
|
||||||
}
|
}
|
||||||
|
|
||||||
$cbc=0;
|
$cbc=0;
|
||||||
$stmtA = "SELECT next_agent_call FROM vicidial_inbound_groups where group_id='$channel_group';";
|
$stmtA = "SELECT next_agent_call FROM vicidial_inbound_groups where group_id='$channel_group';";
|
||||||
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
|
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
|
||||||
@@ -353,19 +359,16 @@ if ($channel_status < 1)
|
|||||||
}
|
}
|
||||||
$sthA->finish();
|
$sthA->finish();
|
||||||
|
|
||||||
|
|
||||||
$agent_call_order='order by last_call_finish';
|
$agent_call_order='order by last_call_finish';
|
||||||
if ($CAMP_callorder =~ /overall_user_level/i) {$agent_call_order = 'order by user_level desc,last_call_finish';}
|
if ($CAMP_callorder =~ /overall_user_level/i) {$agent_call_order = 'order by user_level desc,last_call_finish';}
|
||||||
if ($CAMP_callorder =~ /oldest_call_start/i) {$agent_call_order = 'order by last_call_time';}
|
if ($CAMP_callorder =~ /oldest_call_start/i) {$agent_call_order = 'order by last_call_time';}
|
||||||
if ($CAMP_callorder =~ /oldest_call_finish/i) {$agent_call_order = 'order by last_call_finish';}
|
if ($CAMP_callorder =~ /oldest_call_finish/i) {$agent_call_order = 'order by last_call_finish';}
|
||||||
if ($CAMP_callorder =~ /random/i) {$agent_call_order = 'order by random_id';}
|
if ($CAMP_callorder =~ /random/i) {$agent_call_order = 'order by random_id';}
|
||||||
|
|
||||||
|
|
||||||
|
|
||||||
$rec_countWAIT=0;
|
$rec_countWAIT=0;
|
||||||
$cbc=0;
|
$cbc=0;
|
||||||
$stmtA = "SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and server_ip='$server_ip' and campaign_id = '$channel_group' and call_time < \"$SQLdateBEGIN\" and lead_id != '$VDADlead_id';";
|
$stmtA = "SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and server_ip='$VARserver_ip' and campaign_id = '$channel_group' and call_time < \"$SQLdateBEGIN\" and lead_id != '$VDADlead_id';";
|
||||||
if($M){print STDERR "\n\n|$stmtA|\n";}
|
if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
|
||||||
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
|
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
|
||||||
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
|
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
|
||||||
$sthArows=$sthA->rows;
|
$sthArows=$sthA->rows;
|
||||||
@@ -380,14 +383,14 @@ if ($channel_status < 1)
|
|||||||
|
|
||||||
if ($rec_countWAIT < 1)
|
if ($rec_countWAIT < 1)
|
||||||
{
|
{
|
||||||
$stmtA = "UPDATE vicidial_live_agents set status='QUEUE',lead_id='$CIDlead_id',uniqueid='$unique_id', channel='$channel', callerid='$callerid' where status IN('CLOSER','READY') and server_ip='$server_ip' and campaign_id LIKE \"%CLOSER%\" and closer_campaigns LIKE \"% $VDADcampaign %\" and last_update_time > '$BDtsSQLdate' $agent_call_order limit 1;";
|
$stmtA = "UPDATE vicidial_live_agents set status='QUEUE',lead_id='$CIDlead_id',uniqueid='$unique_id', channel='$channel', callerid='$callerid' where status IN('CLOSER','READY') and server_ip='$VARserver_ip' and campaign_id LIKE \"%CLOSER%\" and closer_campaigns LIKE \"% $VDADcampaign %\" and last_update_time > '$BDtsSQLdate' $agent_call_order limit 1;";
|
||||||
my $affected_rows = $dbhA->do($stmtA);
|
my $affected_rows = $dbhA->do($stmtA);
|
||||||
if ($M) {print STDERR "-- VDAD get agent: |$affected_rows|update of vla table: $VDADcampaign|$server_ip\n|$stmtA|\n";}
|
if ($AGILOG) {$agi_string = "-- VDAD get agent: |$affected_rows|$VDADcampaign|$stmtA|"; &agi_output;}
|
||||||
if ($affected_rows > 0)
|
if ($affected_rows > 0)
|
||||||
{
|
{
|
||||||
$cbc=0;
|
$cbc=0;
|
||||||
$stmtA = "SELECT conf_exten,user,extension FROM vicidial_live_agents where status = 'QUEUE' and server_ip='$server_ip' and campaign_id LIKE \"%CLOSER%\" and callerid='$callerid' and channel='$channel' order by last_call_time limit 1;";
|
$stmtA = "SELECT conf_exten,user,extension FROM vicidial_live_agents where status = 'QUEUE' and server_ip='$VARserver_ip' and campaign_id LIKE \"%CLOSER%\" and callerid='$callerid' and channel='$channel' order by last_call_time limit 1;";
|
||||||
if($M){print STDERR "\n\n|$stmtA|\n";}
|
if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
|
||||||
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
|
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
|
||||||
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
|
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
|
||||||
$sthArows=$sthA->rows;
|
$sthArows=$sthA->rows;
|
||||||
@@ -403,18 +406,16 @@ if ($channel_status < 1)
|
|||||||
$sthA->finish();
|
$sthA->finish();
|
||||||
|
|
||||||
$stmtA = "UPDATE vicidial_auto_calls set status='CLOSER' where callerid='$callerid';";
|
$stmtA = "UPDATE vicidial_auto_calls set status='CLOSER' where callerid='$callerid';";
|
||||||
my $affected_rows = $dbhA->do($stmtA);
|
$affected_rows = $dbhA->do($stmtA);
|
||||||
if ($M) {print STDERR "-- VDCL XFER : |$affected_rows|update of vac table: $callerid\n|$stmtA|\n";}
|
if ($AGILOG) {$agi_string = "-- VDCL XFER : |$affected_rows|$callerid\n|$stmtA|"; &agi_output;}
|
||||||
|
|
||||||
$stmtA = "UPDATE vicidial_xfer_log set closer='$VDADuser' where lead_id = '$CIDlead_id' order by call_date desc limit 1;";
|
$stmtA = "UPDATE vicidial_xfer_log set closer='$VDADuser' where lead_id = '$CIDlead_id' order by call_date desc limit 1;";
|
||||||
if($M){print STDERR "\n\n|$stmtA|\n";}
|
$affected_rows = $dbhA->do($stmtA);
|
||||||
my $affected_rows = $dbhA->do($stmtA);
|
if ($AGILOG) {$agi_string = "-- VDXL XFER vicidial_xfer_log update: |$affected_rows|$CIDlead_id|$VDADuser\n|$stmtA|"; &agi_output;}
|
||||||
if ($M) {print STDERR "-- VDXL vicidial_xfer_log update: |$affected_rows|$CIDlead_id|$VDADuser\n";}
|
|
||||||
|
|
||||||
|
|
||||||
$dbhA->disconnect();
|
$dbhA->disconnect();
|
||||||
|
|
||||||
print STDERR "\nexiting the VDAD app, transferring call to $VDADconf_exten\n";
|
if ($AGILOG) {$agi_string = "exiting VDAD app, transferring call to $VDADconf_exten"; &agi_output;}
|
||||||
print "SET CONTEXT $ext_context\n";
|
print "SET CONTEXT $ext_context\n";
|
||||||
checkresult($result);
|
checkresult($result);
|
||||||
print "SET EXTENSION $VDADconf_exten\n";
|
print "SET EXTENSION $VDADconf_exten\n";
|
||||||
@@ -433,28 +434,27 @@ if ($channel_status < 1)
|
|||||||
|
|
||||||
$now_date_epoch = time();
|
$now_date_epoch = time();
|
||||||
$now_date = "$year-$mon-$mday $hour:$min:$sec";
|
$now_date = "$year-$mon-$mday $hour:$min:$sec";
|
||||||
print STDERR "\nXXXXXXXXXX VDAD transferred: start|stop $start_time|$now_date\n";
|
if ($AGILOG) {$agi_string = "XXXXX VDAD transferred: start|stop $start_time|$now_date"; &agi_output;}
|
||||||
|
|
||||||
exit;
|
exit;
|
||||||
}
|
}
|
||||||
else
|
else
|
||||||
{
|
{
|
||||||
print STDERR "NNNNNNNNNN No agent record found!!!\n";
|
if ($AGILOG) {$agi_string = "NNNNN No available agent found"; &agi_output;}
|
||||||
}
|
}
|
||||||
}
|
}
|
||||||
else
|
else
|
||||||
{
|
{
|
||||||
print STDERR "WWWWWWWW VDAD XFER WAIT: |$rec_countWAIT|$channel_group|$channel|$callerid|$uniqueid|\n";
|
if ($AGILOG) {$agi_string = "WWWWW VDAD XFER WAIT: |$rec_countWAIT|$channel_group|$channel|$callerid|$uniqueid|"; &agi_output;}
|
||||||
}
|
}
|
||||||
|
|
||||||
|
|
||||||
###################################################################################################
|
###################################################################################################
|
||||||
### noone found locally available, now check for someone on another server to take the call
|
### noone found locally available, now check for someone on another server to take the call
|
||||||
|
|
||||||
$rec_countWAITrem=0;
|
|
||||||
$cbc=0;
|
$cbc=0;
|
||||||
$stmtA = "SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and server_ip!='$server_ip' and campaign_id = '$channel_group' and call_time < \"$SQLdateBEGIN\" and lead_id != '$VDADlead_id';";
|
$rec_countWAITrem=0;
|
||||||
if($M){print STDERR "\n\n|$stmtA|\n";}
|
$stmtA = "SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and server_ip!='$VARserver_ip' and campaign_id = '$channel_group' and call_time < \"$SQLdateBEGIN\" and lead_id != '$VDADlead_id';";
|
||||||
|
if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
|
||||||
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
|
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
|
||||||
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
|
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
|
||||||
$sthArows=$sthA->rows;
|
$sthArows=$sthA->rows;
|
||||||
@@ -468,14 +468,14 @@ if ($channel_status < 1)
|
|||||||
|
|
||||||
if ($rec_countWAITrem < 1)
|
if ($rec_countWAITrem < 1)
|
||||||
{
|
{
|
||||||
$stmtA = "UPDATE vicidial_live_agents set status='QUEUE',lead_id='$CIDlead_id',uniqueid='$unique_id', channel='$channel', callerid='$callerid', call_server_ip='$server_ip' where status IN('CLOSER','READY') and server_ip!='$server_ip' and campaign_id LIKE \"%CLOSER%\" and closer_campaigns LIKE \"% $VDADcampaign %\" and last_update_time > '$BDtsSQLdate' $agent_call_order limit 1;";
|
$stmtA = "UPDATE vicidial_live_agents set status='QUEUE',lead_id='$CIDlead_id',uniqueid='$unique_id', channel='$channel', callerid='$callerid', call_server_ip='$VARserver_ip' where status IN('CLOSER','READY') and server_ip!='$VARserver_ip' and campaign_id LIKE \"%CLOSER%\" and closer_campaigns LIKE \"% $VDADcampaign %\" and last_update_time > '$BDtsSQLdate' $agent_call_order limit 1;";
|
||||||
my $affected_rows = $dbhA->do($stmtA);
|
my $affected_rows = $dbhA->do($stmtA);
|
||||||
if ($M) {print STDERR "-- VDAD get agent: |$affected_rows|update of vla table: $VDADcampaign|$server_ip\n|$stmtA|\n";}
|
if ($AGILOG) {$agi_string = "-- VDAD get agent: |$DROP_TIME|$drop_timer|$affected_rows|update of vla table: $channel_group|\n|$stmtA|"; &agi_output;}
|
||||||
if ($affected_rows > 0)
|
if ($affected_rows > 0)
|
||||||
{
|
{
|
||||||
$cbc=0;
|
$cbc=0;
|
||||||
$stmtA = "SELECT conf_exten,user,extension,server_ip FROM vicidial_live_agents where status = 'QUEUE' and server_ip!='$server_ip' and campaign_id LIKE \"%CLOSER%\" and callerid='$callerid' and channel='$channel' order by last_call_time limit 1;";
|
$stmtA = "SELECT conf_exten,user,extension,server_ip FROM vicidial_live_agents where status = 'QUEUE' and server_ip!='$VARserver_ip' and campaign_id LIKE \"%CLOSER%\" and callerid='$callerid' and channel='$channel' order by last_call_time limit 1;";
|
||||||
if($M){print STDERR "\n\n|$stmtA|\n";}
|
if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
|
||||||
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
|
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
|
||||||
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
|
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
|
||||||
$sthArows=$sthA->rows;
|
$sthArows=$sthA->rows;
|
||||||
@@ -493,13 +493,11 @@ if ($channel_status < 1)
|
|||||||
|
|
||||||
$stmtA = "UPDATE vicidial_auto_calls set status='CLOSER' where callerid='$callerid';";
|
$stmtA = "UPDATE vicidial_auto_calls set status='CLOSER' where callerid='$callerid';";
|
||||||
my $affected_rows = $dbhA->do($stmtA);
|
my $affected_rows = $dbhA->do($stmtA);
|
||||||
if ($M) {print STDERR "-- VDCL XFER REMOTE: |$affected_rows|update of vac table: $callerid\n|$stmtA|\n";}
|
if ($AGILOG) {$agi_string = "-- VDCL XFER REMOTE: |$affected_rows|update of vac table: $callerid\n|$stmtA|"; &agi_output;}
|
||||||
|
|
||||||
$stmtA = "UPDATE vicidial_xfer_log set closer='$VDADuser' where lead_id = '$CIDlead_id' order by call_date desc limit 1;";
|
$stmtA = "UPDATE vicidial_xfer_log set closer='$VDADuser' where lead_id = '$CIDlead_id' order by call_date desc limit 1;";
|
||||||
if($M){print STDERR "\n\n|$stmtA|\n";}
|
|
||||||
my $affected_rows = $dbhA->do($stmtA);
|
my $affected_rows = $dbhA->do($stmtA);
|
||||||
if ($M) {print STDERR "-- VDXL vicidial_xfer_log update: |$affected_rows|$CIDlead_id|$VDADuser\n";}
|
if ($AGILOG) {$agi_string = "-- VDXL vicidial_xfer_log update: |$affected_rows|$new_lead_id|$VDADuser\n|$stmtA|"; &agi_output;}
|
||||||
|
|
||||||
|
|
||||||
$dbhA->disconnect();
|
$dbhA->disconnect();
|
||||||
|
|
||||||
@@ -515,7 +513,7 @@ if ($channel_status < 1)
|
|||||||
}
|
}
|
||||||
$VDADremDIALstr .= "$VDADconf_exten";
|
$VDADremDIALstr .= "$VDADconf_exten";
|
||||||
|
|
||||||
print STDERR "\nexiting the VDAD app, transferring call to $VDADremDIALstr\n";
|
if ($AGILOG) {$agi_string = "exiting VDAD app, transferring call to $VDADremDIALstr"; &agi_output;}
|
||||||
print "SET CONTEXT $ext_context\n";
|
print "SET CONTEXT $ext_context\n";
|
||||||
checkresult($result);
|
checkresult($result);
|
||||||
print "SET EXTENSION $VDADremDIALstr\n";
|
print "SET EXTENSION $VDADremDIALstr\n";
|
||||||
@@ -534,27 +532,20 @@ if ($channel_status < 1)
|
|||||||
|
|
||||||
$now_date_epoch = time();
|
$now_date_epoch = time();
|
||||||
$now_date = "$year-$mon-$mday $hour:$min:$sec";
|
$now_date = "$year-$mon-$mday $hour:$min:$sec";
|
||||||
print STDERR "\nXXXXXXXXXX VDAD transferred: start|stop $start_time|$now_date\n";
|
if ($AGILOG) {$agi_string = "XXXXX VDAD transferred: start|stop $start_time|$now_date"; &agi_output;}
|
||||||
|
|
||||||
exit;
|
exit;
|
||||||
}
|
}
|
||||||
else
|
else
|
||||||
{
|
{
|
||||||
print STDERR "NNNNNNNNNN No agent record found!!!\n";
|
if ($AGILOG) {$agi_string = "NNNNN No available remote agent found"; &agi_output;}
|
||||||
}
|
}
|
||||||
}
|
}
|
||||||
else
|
else
|
||||||
{
|
{
|
||||||
print STDERR "WWWWWWWW VDAD XFER REMOTE WAIT: |$rec_countWAIT|$channel_group|$channel|$callerid|$uniqueid|\n";
|
if ($AGILOG) {$agi_string = "WWWWW VDAD XFER REMOTE WAIT: |$rec_countWAITrem|$channel_group|$channel|$callerid|$uniqueid|"; &agi_output;}
|
||||||
}
|
}
|
||||||
|
|
||||||
|
|
||||||
|
|
||||||
|
|
||||||
|
|
||||||
### sleep for 99 hundredths of a second
|
|
||||||
usleep(1*990*1000);
|
|
||||||
|
|
||||||
if ($hold_message_counter > 30)
|
if ($hold_message_counter > 30)
|
||||||
{
|
{
|
||||||
$AGI->stream_file('generic_hold');
|
$AGI->stream_file('generic_hold');
|
||||||
@@ -568,7 +559,20 @@ if ($hold_tone_counter > 3)
|
|||||||
}
|
}
|
||||||
else {$hold_tone_counter++;}
|
else {$hold_tone_counter++;}
|
||||||
|
|
||||||
$drop_timer++;
|
if ($drop_timer < 3)
|
||||||
|
{
|
||||||
|
### sleep for 44.5 hundredths of a second
|
||||||
|
usleep(1*445*1000);
|
||||||
|
|
||||||
|
$drop_timer = ($drop_timer + 0.5);
|
||||||
|
}
|
||||||
|
else
|
||||||
|
{
|
||||||
|
### sleep for 99 hundredths of a second
|
||||||
|
usleep(1*990*1000);
|
||||||
|
|
||||||
|
$drop_timer++;
|
||||||
|
}
|
||||||
}
|
}
|
||||||
|
|
||||||
|
|
||||||
@@ -603,22 +607,20 @@ if ($drop_seconds < 1)
|
|||||||
{
|
{
|
||||||
$cbc=0;
|
$cbc=0;
|
||||||
$stmtA = "SELECT voicemail_ext FROM vicidial_inbound_groups where group_id = '$channel_group' limit 1;";
|
$stmtA = "SELECT voicemail_ext FROM vicidial_inbound_groups where group_id = '$channel_group' limit 1;";
|
||||||
if($M){print STDERR "\n\n|$stmtA|\n";}
|
if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
|
||||||
|
|
||||||
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
|
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
|
||||||
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
|
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
|
||||||
$sthArows=$sthA->rows;
|
$sthArows=$sthA->rows;
|
||||||
$rec_countCUSTDATA=0;
|
$rec_countCUSTDATA=0;
|
||||||
while ($sthArows > $cbc)
|
while ($sthArows > $cbc)
|
||||||
{
|
{
|
||||||
|
@aryA = $sthA->fetchrow_array;
|
||||||
$VDADvoicemail_ext = "$aryA[0]";
|
$VDADvoicemail_ext = "$aryA[0]";
|
||||||
$VDADvoicemail_ext =~ s/\D//gi;
|
$VDADvoicemail_ext =~ s/\D//gi;
|
||||||
$DROPexten = "$voicemail_dump_exten$VDADvoicemail_ext";
|
$DROPexten = "$voicemail_dump_exten$VDADvoicemail_ext";
|
||||||
|
|
||||||
$cbc++;
|
$cbc++;
|
||||||
}
|
}
|
||||||
$sthA->finish();
|
$sthA->finish();
|
||||||
|
|
||||||
}
|
}
|
||||||
}
|
}
|
||||||
|
|
||||||
@@ -628,7 +630,7 @@ if ($drop_seconds < 1)
|
|||||||
|
|
||||||
if (length($DROPexten)>0)
|
if (length($DROPexten)>0)
|
||||||
{ ### if DROP extension is defined then send the dropped call there instead of hangup
|
{ ### if DROP extension is defined then send the dropped call there instead of hangup
|
||||||
print STDERR "\nexiting the VDAD app, transferring call to $DROPexten\n";
|
if ($AGILOG) {$agi_string = "exiting the VDAD app, transferring call to $DROPexten"; &agi_output;}
|
||||||
print "SET CONTEXT $ext_context\n";
|
print "SET CONTEXT $ext_context\n";
|
||||||
checkresult($result);
|
checkresult($result);
|
||||||
print "SET EXTENSION $DROPexten\n";
|
print "SET EXTENSION $DROPexten\n";
|
||||||
@@ -639,32 +641,25 @@ if ($drop_seconds < 1)
|
|||||||
else
|
else
|
||||||
{
|
{
|
||||||
### insert a NEW record to the vicidial_manager table to be processed
|
### insert a NEW record to the vicidial_manager table to be processed
|
||||||
$stmtA = "INSERT INTO vicidial_manager values('','','$SQLdate','NEW','N','$server_ip','','Hangup','$VHqueryCID','Channel: $channel','','','','','','','','','')";
|
$stmtA = "INSERT INTO vicidial_manager values('','','$SQLdate','NEW','N','$VARserver_ip','','Hangup','$VHqueryCID','Channel: $channel','','','','','','','','','')";
|
||||||
$dbhA->do($stmtA) or die "Couldn't execute query:\n";
|
$affected_rows = $dbhA->do($stmtA);
|
||||||
if ($M) {print STDERR "-- VDCL call_hungup timout: |$VHqueryCID|$VDADconf_exten|$channel|insert to vicidial_manager\n";}
|
if ($AGILOG) {$agi_string = "-- VDCL call_hungup timout: |$VHqueryCID|$VDADconf_exten|$channel|insert to vicidial_manager"; &agi_output;}
|
||||||
}
|
}
|
||||||
|
|
||||||
$stmtA = "DELETE FROM vicidial_auto_calls where callerid='$callerid' and server_ip='$server_ip' order by call_time desc limit 1;";
|
$stmtA = "DELETE FROM vicidial_auto_calls where callerid='$callerid' and server_ip='$VARserver_ip' order by call_time desc limit 1;";
|
||||||
my $affected_rows = $dbhA->do($stmtA);
|
$affected_rows = $dbhA->do($stmtA);
|
||||||
if ($M) {print STDERR "-- VDCL vac record deleted: |$affected_rows| $VDADcampaign|$server_ip\n";}
|
if ($AGILOG) {$agi_string = "-- VDCL vac record deleted: |$affected_rows| $VDADcampaign|"; &agi_output;}
|
||||||
|
|
||||||
$stmtA = "UPDATE vicidial_closer_log set status='DROP',end_epoch='$now_date_epoch',length_in_sec='$drop_seconds' where lead_id = '$CIDlead_id' order by start_epoch desc limit 1;";
|
$stmtA = "UPDATE vicidial_closer_log set status='DROP',end_epoch='$now_date_epoch',length_in_sec='$drop_seconds' where lead_id = '$CIDlead_id' order by start_epoch desc limit 1;";
|
||||||
if($M){print STDERR "\n\n|$stmtA|\n";}
|
$affected_rows = $dbhA->do($stmtA);
|
||||||
my $affected_rows = $dbhA->do($stmtA);
|
if ($AGILOG) {$agi_string = "-- VDCL vcl update: |$affected_rows|$CIDlead_id|\n|$stmtA|"; &agi_output;}
|
||||||
if ($M) {print STDERR "-- VDCL vicidial_closer_log update: |$affected_rows|$CIDlead_id\n";}
|
|
||||||
|
|
||||||
$stmtA = "UPDATE vicidial_list set status='XDROP' where lead_id = '$CIDlead_id';";
|
$stmtA = "UPDATE vicidial_list set status='XDROP' where lead_id = '$CIDlead_id';";
|
||||||
if($M){print STDERR "\n\n|$stmtA|\n";}
|
$affected_rows = $dbhA->do($stmtA);
|
||||||
my $affected_rows = $dbhA->do($stmtA);
|
if ($AGILOG) {$agi_string = "-- VDCL vl update: |$affected_rows|$CIDlead_id|\n|$stmtA|"; &agi_output;}
|
||||||
if ($M) {print STDERR "-- VDCL vicidial_list update: |$affected_rows|$CIDlead_id\n";}
|
|
||||||
|
|
||||||
}
|
}
|
||||||
|
|
||||||
|
$dbhA->disconnect();
|
||||||
|
|
||||||
$dbhA->disconnect();
|
|
||||||
|
|
||||||
|
|
||||||
|
|
||||||
exit;
|
exit;
|
||||||
|
|
||||||
@@ -694,3 +689,20 @@ sub leading_zero($) {
|
|||||||
s/^(\d\d)$/0$1/;
|
s/^(\d\d)$/0$1/;
|
||||||
return $_;
|
return $_;
|
||||||
} # End of the leading_zero() routine.
|
} # End of the leading_zero() routine.
|
||||||
|
|
||||||
|
|
||||||
|
sub agi_output
|
||||||
|
{
|
||||||
|
if ($AGILOG >=2)
|
||||||
|
{
|
||||||
|
### open the log file for writing ###
|
||||||
|
open(Lout, ">>$AGILOGfile")
|
||||||
|
|| die "Can't open $AGILOGfile: $!\n";
|
||||||
|
print Lout "$now_date|$script|$agi_string\n";
|
||||||
|
close(Lout);
|
||||||
|
}
|
||||||
|
### send to STDERR writing ###
|
||||||
|
if ( ($AGILOG == '1') || ($AGILOG == '3') )
|
||||||
|
{print STDERR "$now_date|$script|$agi_string\n";}
|
||||||
|
$agi_string='';
|
||||||
|
}
|
||||||
|
|||||||
@@ -1,6 +1,6 @@
|
|||||||
#!/usr/bin/perl
|
#!/usr/bin/perl
|
||||||
#
|
#
|
||||||
# agi-VDAD_LO_closer_inbound.agi version 0.4 *DBI-version*
|
# agi-VDAD_LO_closer_inbound.agi version 0.5 *DBI-version*
|
||||||
#
|
#
|
||||||
# runs when a call comes in from an inbound call. This script will
|
# runs when a call comes in from an inbound call. This script will
|
||||||
# send the calls out to the closers that are logged in.
|
# send the calls out to the closers that are logged in.
|
||||||
@@ -33,14 +33,43 @@
|
|||||||
# 60504-1214 - Added drop second/message/exten options from inbound_group
|
# 60504-1214 - Added drop second/message/exten options from inbound_group
|
||||||
# 60809-1056 - Changed to DBI by Marin Blu
|
# 60809-1056 - Changed to DBI by Marin Blu
|
||||||
# - changed to use /etc/astguiclient.conf for configs
|
# - changed to use /etc/astguiclient.conf for configs
|
||||||
|
# 60821-1021 - added output options check from database
|
||||||
|
# - changed look for agent every 0.5 second for first 4 sec on hold
|
||||||
#
|
#
|
||||||
|
|
||||||
$V = 1; # set to 1 for verbose mode
|
$script = 'agi-VDAD_LO_closer_inbound.agi';
|
||||||
$M = 1; # set to 1 for 2 line messages mode
|
|
||||||
|
|
||||||
$DROP_TIME = 360; ### default number of seconds to wait until you drop a waiting call
|
$DROP_TIME = 360; ### default number of seconds to wait until you drop a waiting call
|
||||||
|
|
||||||
|
|
||||||
|
($sec,$min,$hour,$mday,$mon,$year,$wday,$yday,$isdst) = localtime(time);
|
||||||
|
$year = ($year + 1900);
|
||||||
|
$mon++;
|
||||||
|
if ($mon < 10) {$mon = "0$mon";}
|
||||||
|
if ($mday < 10) {$mday = "0$mday";}
|
||||||
|
if ($hour < 10) {$Fhour = "0$hour";}
|
||||||
|
if ($min < 10) {$min = "0$min";}
|
||||||
|
if ($sec < 10) {$sec = "0$sec";}
|
||||||
|
|
||||||
|
$now_date_epoch = time();
|
||||||
|
$now_date = "$year-$mon-$mday $hour:$min:$sec";
|
||||||
|
$start_time=$now_date;
|
||||||
|
$CIDdate = "$mon$mday$hour$min$sec";
|
||||||
|
$tsSQLdate = "$year$mon$mday$hour$min$sec";
|
||||||
|
$SQLdate = "$year-$mon-$mday $hour:$min:$sec";
|
||||||
|
$SQLdateBEGIN = $SQLdate;
|
||||||
|
|
||||||
|
$BDtarget = ($secX - 5);
|
||||||
|
($Bsec,$Bmin,$Bhour,$Bmday,$Bmon,$Byear,$Bwday,$Byday,$Bisdst) = localtime($BDtarget);
|
||||||
|
$Byear = ($Byear + 1900);
|
||||||
|
$Bmon++;
|
||||||
|
if ($Bmon < 10) {$Bmon = "0$Bmon";}
|
||||||
|
if ($Bmday < 10) {$Bmday = "0$Bmday";}
|
||||||
|
if ($Bhour < 10) {$Bhour = "0$Bhour";}
|
||||||
|
if ($Bmin < 10) {$Bmin = "0$Bmin";}
|
||||||
|
if ($Bsec < 10) {$Bsec = "0$Bsec";}
|
||||||
|
$BDtsSQLdate = "$Byear$Bmon$Bmday$Bhour$Bmin$Bsec";
|
||||||
|
|
||||||
# default path to astguiclient configuration file:
|
# default path to astguiclient configuration file:
|
||||||
$PATHconf = '/etc/astguiclient.conf';
|
$PATHconf = '/etc/astguiclient.conf';
|
||||||
|
|
||||||
@@ -79,55 +108,45 @@ foreach(@conf)
|
|||||||
$i++;
|
$i++;
|
||||||
}
|
}
|
||||||
|
|
||||||
# Customized Variables
|
|
||||||
$server_ip = $VARserver_ip; # Asterisk server IP
|
|
||||||
if (!$VARDB_port) {$VARDB_port='3306';}
|
if (!$VARDB_port) {$VARDB_port='3306';}
|
||||||
|
if (!$AGILOGfile) {$AGILOGfile = "$PATHlogs/agiout.$year-$mon-$mday";}
|
||||||
|
|
||||||
use DBI;
|
use DBI;
|
||||||
use Time::HiRes ('gettimeofday','usleep','sleep'); # necessary to have perl sleep command of less than one second
|
use Time::HiRes ('gettimeofday','usleep','sleep'); # necessary to have perl sleep command of less than one second
|
||||||
use Asterisk::AGI;
|
use Asterisk::AGI;
|
||||||
$AGI = new Asterisk::AGI;
|
$AGI = new Asterisk::AGI;
|
||||||
|
|
||||||
|
$dbhA = DBI->connect("DBI:mysql:$VARDB_database:$VARDB_server:$VARDB_port", "$VARDB_user", "$VARDB_pass")
|
||||||
|
or die "Couldn't connect to database: " . DBI->errstr;
|
||||||
|
|
||||||
($sec,$min,$hour,$mday,$mon,$year,$wday,$yday,$isdst) = localtime(time);
|
### Grab Server values from the database
|
||||||
$year = ($year + 1900);
|
$stmtA = "SELECT agi_output FROM servers where server_ip = '$VARserver_ip';";
|
||||||
$mon++;
|
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
|
||||||
if ($mon < 10) {$mon = "0$mon";}
|
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
|
||||||
if ($mday < 10) {$mday = "0$mday";}
|
$sthArows=$sthA->rows;
|
||||||
if ($hour < 10) {$Fhour = "0$hour";}
|
$rec_count=0;
|
||||||
if ($min < 10) {$min = "0$min";}
|
while ($sthArows > $rec_count)
|
||||||
if ($sec < 10) {$sec = "0$sec";}
|
{
|
||||||
|
$AGILOG = '0';
|
||||||
$now_date_epoch = time();
|
@aryA = $sthA->fetchrow_array;
|
||||||
$now_date = "$year-$mon-$mday $hour:$min:$sec";
|
$DBagi_output = "$aryA[0]";
|
||||||
$start_time=$now_date;
|
if ($DBagi_output =~ /STDERR/) {$AGILOG = '1';}
|
||||||
$CIDdate = "$mon$mday$hour$min$sec";
|
if ($DBagi_output =~ /FILE/) {$AGILOG = '2';}
|
||||||
$tsSQLdate = "$year$mon$mday$hour$min$sec";
|
if ($DBagi_output =~ /BOTH/) {$AGILOG = '3';}
|
||||||
$SQLdate = "$year-$mon-$mday $hour:$min:$sec";
|
$rec_count++;
|
||||||
$SQLdateBEGIN = $SQLdate;
|
}
|
||||||
|
$sthA->finish();
|
||||||
$BDtarget = ($secX - 5);
|
|
||||||
($Bsec,$Bmin,$Bhour,$Bmday,$Bmon,$Byear,$Bwday,$Byday,$Bisdst) = localtime($BDtarget);
|
|
||||||
$Byear = ($Byear + 1900);
|
|
||||||
$Bmon++;
|
|
||||||
if ($Bmon < 10) {$Bmon = "0$Bmon";}
|
|
||||||
if ($Bmday < 10) {$Bmday = "0$Bmday";}
|
|
||||||
if ($Bhour < 10) {$Bhour = "0$Bhour";}
|
|
||||||
if ($Bmin < 10) {$Bmin = "0$Bmin";}
|
|
||||||
if ($Bsec < 10) {$Bsec = "0$Bsec";}
|
|
||||||
$BDtsSQLdate = "$Byear$Bmon$Bmday$Bhour$Bmin$Bsec";
|
|
||||||
|
|
||||||
|
|
||||||
|
|
||||||
### begin parsing run-time options ###
|
### begin parsing run-time options ###
|
||||||
if (length($ARGV[0])>1)
|
if (length($ARGV[0])>1)
|
||||||
{
|
{
|
||||||
if ($V) {print STDERR "Perl Environment Dump:\n";}
|
if ($AGILOG) {$agi_string = "Perl Environment Dump:"; &agi_output;}
|
||||||
$i=0;
|
$i=0;
|
||||||
while ($#ARGV >= $i)
|
while ($#ARGV >= $i)
|
||||||
{
|
{
|
||||||
$args = "$args $ARGV[$i]";
|
$args = "$args $ARGV[$i]";
|
||||||
if ($V) {print STDERR "$i|$ARGV[$i]|\n";}
|
if ($AGILOG) {$agi_string = "$i|$ARGV[$i]"; &agi_output;}
|
||||||
$i++;
|
$i++;
|
||||||
}
|
}
|
||||||
|
|
||||||
@@ -172,16 +191,12 @@ if ($V) {print STDERR "Perl Environment Dump:\n";}
|
|||||||
}
|
}
|
||||||
}
|
}
|
||||||
}
|
}
|
||||||
else
|
|
||||||
{
|
|
||||||
if ($V) {print "no command line options set\n";}
|
|
||||||
}
|
|
||||||
|
|
||||||
$|=1;
|
$|=1;
|
||||||
while(<STDIN>) {
|
while(<STDIN>) {
|
||||||
chomp;
|
chomp;
|
||||||
last unless length($_);
|
last unless length($_);
|
||||||
if ($V)
|
if ($AGILOG)
|
||||||
{
|
{
|
||||||
if (/^agi_(\w+)\:\s+(.*)$/)
|
if (/^agi_(\w+)\:\s+(.*)$/)
|
||||||
{
|
{
|
||||||
@@ -230,48 +245,34 @@ while(<STDIN>) {
|
|||||||
# }
|
# }
|
||||||
}
|
}
|
||||||
|
|
||||||
if ($V)
|
foreach $i (sort keys %AGI)
|
||||||
{
|
{
|
||||||
|
if ($AGILOG) {$agi_string = " -- $i = $AGI{$i}"; &agi_output;}
|
||||||
|
}
|
||||||
|
|
||||||
if ($V) {print STDERR "AGI Environment Dump:\n";}
|
if ($AGILOG) {$agi_string = "AGI Variables: |$unique_id|$channel|$extension|$type|$callerid|"; &agi_output;}
|
||||||
foreach $i (sort keys %AGI) {
|
|
||||||
if ($V) {print STDERR " -- $i = $AGI{$i}\n";}
|
|
||||||
}
|
|
||||||
}
|
|
||||||
|
|
||||||
|
|
||||||
$AGI->stream_file('beep');
|
$AGI->stream_file('beep');
|
||||||
|
|
||||||
if ($V) {print STDERR "\nINBOUND CALL VDCL STARTED\n";}
|
|
||||||
|
|
||||||
&enter_pin_number;
|
&enter_pin_number;
|
||||||
|
|
||||||
$fronter = $pin;
|
$fronter = $pin;
|
||||||
|
|
||||||
if ($M) {print STDERR "+++++ INBOUND CALL VDCL STARTED : |$unique_id|$channel_group|$channel|$extension|$type|$callerid-$pin|$now_date\n";}
|
if ($AGILOG) {$agi_string = ""+++++ INBOUND CALL VDCL STARTED : |$channel_group|$callerid-$pin|$now_date"; &agi_output;}
|
||||||
|
|
||||||
$VDADphone='';
|
$VDADphone='';
|
||||||
$VDADphone_code='';
|
$VDADphone_code='';
|
||||||
|
|
||||||
if ($V) {print STDERR "AGI Environment Dump: |$unique_id|$channel|$extension|$type|$callerid|\n";}
|
|
||||||
|
|
||||||
|
|
||||||
if ($V) {print STDERR "\nINBOUND CALL RECEIVED IN FROM VDCL: $callerid $channel\n";}
|
|
||||||
if ($M) {print STDERR "+++++ INBOUND VDCL START : |$unique_id|$channel|$extension|$type|$now_date\n";}
|
|
||||||
|
|
||||||
if ($channel =~ /Local/i)
|
if ($channel =~ /Local/i)
|
||||||
{
|
{
|
||||||
if ($M) {print STDERR "+++++ VDCL START LOCAL CHANNEL: EXITING\n";}
|
if ($AGILOG) {$agi_string = ""+++++ VDAD START LOCAL CHANNEL: EXITING- $priority"; &agi_output;}
|
||||||
exit;
|
exit;
|
||||||
}
|
}
|
||||||
|
|
||||||
|
|
||||||
$dbhA = DBI->connect("DBI:mysql:$VARDB_database:$VARDB_server:$VARDB_port", "$VARDB_user", "$VARDB_pass")
|
|
||||||
or die "Couldn't connect to database: " . DBI->errstr;
|
|
||||||
|
|
||||||
### Grab Server values from the database
|
### Grab Server values from the database
|
||||||
$cbc=0;
|
$cbc=0;
|
||||||
$stmtA = "SELECT voicemail_dump_exten,ext_context,answer_transfer_agent,local_gmt,asterisk_version,max_vicidial_trunks FROM servers where server_ip = '$server_ip';";
|
$stmtA = "SELECT voicemail_dump_exten,ext_context,answer_transfer_agent,local_gmt,asterisk_version,max_vicidial_trunks FROM servers where server_ip = '$VARserver_ip';";
|
||||||
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
|
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
|
||||||
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
|
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
|
||||||
$sthArows=$sthA->rows;
|
$sthArows=$sthA->rows;
|
||||||
@@ -312,7 +313,7 @@ while ($sthArows > $cbc)
|
|||||||
$sthA->finish();
|
$sthA->finish();
|
||||||
|
|
||||||
$new_lead_id = $insert_lead_id;
|
$new_lead_id = $insert_lead_id;
|
||||||
if($M){print STDERR "\n|$stmtA|$new_lead_id|\n";}
|
if ($AGILOG) {$agi_string = "|$stmtA|$new_lead_id|"; &agi_output;}
|
||||||
|
|
||||||
$PADlead_id = sprintf("%09s", $new_lead_id); while (length($PADlead_id) > 9) {chop($PADlead_id);}
|
$PADlead_id = sprintf("%09s", $new_lead_id); while (length($PADlead_id) > 9) {chop($PADlead_id);}
|
||||||
# YmmddhhmmssLLLLLLLLL
|
# YmmddhhmmssLLLLLLLLL
|
||||||
@@ -321,7 +322,7 @@ $PADlead_id = sprintf("%09s", $new_lead_id); while (length($PADlead_id) > 9) {ch
|
|||||||
### set the callerid
|
### set the callerid
|
||||||
print "SET CALLERID $YqueryCID\n";
|
print "SET CALLERID $YqueryCID\n";
|
||||||
checkresult($result);
|
checkresult($result);
|
||||||
print STDERR "callerID changed: $YqueryCID\n";
|
if ($AGILOG) {$agi_string = "callerID changed: $YqueryCID"; &agi_output;}
|
||||||
|
|
||||||
### Grab inbound_group values from the database
|
### Grab inbound_group values from the database
|
||||||
$cbc=0;
|
$cbc=0;
|
||||||
@@ -343,26 +344,25 @@ while ($sthArows > $cbc)
|
|||||||
$sthA->finish();
|
$sthA->finish();
|
||||||
|
|
||||||
|
|
||||||
|
|
||||||
### insert a LIVE record to the vicidial_auto_calls table
|
### insert a LIVE record to the vicidial_auto_calls table
|
||||||
$stmtA = "INSERT INTO vicidial_auto_calls values('','$server_ip','$channel_group','LIVE','$new_lead_id','$uniqueid','$callerid','$channel','$phone_code','$phone_number','$SQLdate','IN')";
|
$stmtA = "INSERT INTO vicidial_auto_calls values('','$VARserver_ip','$channel_group','LIVE','$new_lead_id','$uniqueid','$callerid','$channel','$phone_code','$phone_number','$SQLdate','IN')";
|
||||||
|
if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
|
||||||
$affected_rows = $dbhA->do($stmtA);
|
$affected_rows = $dbhA->do($stmtA);
|
||||||
if($M){print STDERR "\n|$stmtA|\n";}
|
|
||||||
|
|
||||||
$stmtA = "INSERT INTO vicidial_log (uniqueid,lead_id,campaign_id,call_date,start_epoch,status,phone_code,phone_number,user,processed) values('$uniqueid','$new_lead_id','$channel_group','$SQLdate','$now_date_epoch','XFER','$phone_code','$phone_number','$fronter','N')";
|
$stmtA = "INSERT INTO vicidial_log (uniqueid,lead_id,campaign_id,call_date,start_epoch,status,phone_code,phone_number,user,processed) values('$uniqueid','$new_lead_id','$channel_group','$SQLdate','$now_date_epoch','XFER','$phone_code','$phone_number','$fronter','N')";
|
||||||
if($M){print STDERR "\n|$stmtA|\n";}
|
if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
|
||||||
$affected_rows = $dbhA->do($stmtA);
|
$affected_rows = $dbhA->do($stmtA);
|
||||||
if ($M) {print STDERR "-- VDAD : |$new_lead_id|$fronter|insert to vicidial_log: $uniqueid\n";}
|
if ($AGILOG) {$agi_string = "-- VDAD : |$new_lead_id|$fronter|insert to vicidial_log: $uniqueid"; &agi_output;}
|
||||||
|
|
||||||
$stmtA = "INSERT INTO vicidial_closer_log (lead_id,campaign_id,call_date,start_epoch,status,phone_code,phone_number,user,processed) values('$new_lead_id','$channel_group','$SQLdate','$now_date_epoch','QUEUE','$phone_code','$phone_number','VDCL','N')";
|
$stmtA = "INSERT INTO vicidial_closer_log (lead_id,campaign_id,call_date,start_epoch,status,phone_code,phone_number,user,processed) values('$new_lead_id','$channel_group','$SQLdate','$now_date_epoch','QUEUE','$phone_code','$phone_number','VDCL','N')";
|
||||||
if($M){print STDERR "\n|$stmtA|\n";}
|
if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
|
||||||
$affected_rows = $dbhA->do($stmtA);
|
$affected_rows = $dbhA->do($stmtA);
|
||||||
if ($M) {print STDERR "-- VDCL : |$new_lead_id|insert to vicidial_closer_log\n";}
|
if ($AGILOG) {$agi_string = "-- VDCL : |$new_lead_id|insert to vicidial_closer_log"; &agi_output;}
|
||||||
|
|
||||||
$stmtA = "INSERT INTO vicidial_xfer_log (lead_id,campaign_id,call_date,phone_code,phone_number,user,closer) values('$new_lead_id','$channel_group','$SQLdate','$phone_code','$phone_number','$fronter','VDXL')";
|
$stmtA = "INSERT INTO vicidial_xfer_log (lead_id,campaign_id,call_date,phone_code,phone_number,user,closer) values('$new_lead_id','$channel_group','$SQLdate','$phone_code','$phone_number','$fronter','VDXL')";
|
||||||
if($M){print STDERR "\n|$stmtA|\n";}
|
if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
|
||||||
$affected_rows = $dbhA->do($stmtA);
|
$affected_rows = $dbhA->do($stmtA);
|
||||||
if ($M) {print STDERR "-- VDXL : |$new_lead_id|insert to vicidial_closer_log\n";}
|
if ($AGILOG) {$agi_string = "-- VDXL : |$new_lead_id|insert to vicidial_xfer_log"; &agi_output;}
|
||||||
|
|
||||||
$VDADlead_id = $new_lead_id;
|
$VDADlead_id = $new_lead_id;
|
||||||
|
|
||||||
@@ -376,7 +376,7 @@ while ($drop_timer <= $DROP_TIME)
|
|||||||
$channel_status = $AGI->channel_status("$channel");
|
$channel_status = $AGI->channel_status("$channel");
|
||||||
if ($channel_status < 1)
|
if ($channel_status < 1)
|
||||||
{
|
{
|
||||||
print STDERR "CHANNEL $channel DOWN $channel_status $DROP_TIME|$drop_timer CHECKING AGAIN...\n";
|
if ($AGILOG) {$agi_string = "CHANNEL $channel DOWN $channel_status $DROP_TIME|$drop_timer CHECKING AGAIN"; &agi_output;}
|
||||||
### sleep for 99 hundredths of a second
|
### sleep for 99 hundredths of a second
|
||||||
usleep(1*990*1000);
|
usleep(1*990*1000);
|
||||||
|
|
||||||
@@ -384,15 +384,13 @@ if ($channel_status < 1)
|
|||||||
|
|
||||||
if ($channel_status_DC < 1)
|
if ($channel_status_DC < 1)
|
||||||
{
|
{
|
||||||
print STDERR "CHANNEL $channel DOWN $channel_status $DROP_TIME|$drop_timer\n";
|
if ($AGILOG) {$agi_string = "CHANNEL $channel DOWN $channel_status $DROP_TIME|$drop_timer"; &agi_output;}
|
||||||
if ($drop_timer < 360) {$drop_seconds = $drop_timer;}
|
if ($drop_timer < 360) {$drop_seconds = $drop_timer;}
|
||||||
$drop_timer = ($drop_timer + 360);
|
$drop_timer = ($drop_timer + 360);
|
||||||
}
|
}
|
||||||
}
|
}
|
||||||
|
|
||||||
$cbc=0;
|
$cbc=0;
|
||||||
$stmtA = "SELECT next_agent_call FROM vicidial_inbound_groups where group_id='$channel_group';";
|
$stmtA = "SELECT next_agent_call FROM vicidial_inbound_groups where group_id='$channel_group';";
|
||||||
|
|
||||||
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
|
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
|
||||||
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
|
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
|
||||||
$sthArows=$sthA->rows;
|
$sthArows=$sthA->rows;
|
||||||
@@ -413,8 +411,8 @@ if ($channel_status < 1)
|
|||||||
|
|
||||||
$rec_countWAIT=0;
|
$rec_countWAIT=0;
|
||||||
$cbc=0;
|
$cbc=0;
|
||||||
$stmtA = "SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and server_ip='$server_ip' and campaign_id = '$channel_group' and call_time < \"$SQLdateBEGIN\" and lead_id != '$VDADlead_id';";
|
$stmtA = "SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and server_ip='$VARserver_ip' and campaign_id = '$channel_group' and call_time < \"$SQLdateBEGIN\" and lead_id != '$VDADlead_id';";
|
||||||
if($M){print STDERR "\n\n|$stmtA|\n";}
|
if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
|
||||||
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
|
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
|
||||||
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
|
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
|
||||||
$sthArows=$sthA->rows;
|
$sthArows=$sthA->rows;
|
||||||
@@ -429,15 +427,14 @@ if ($channel_status < 1)
|
|||||||
|
|
||||||
if ($rec_countWAIT < 1)
|
if ($rec_countWAIT < 1)
|
||||||
{
|
{
|
||||||
$stmtA = "UPDATE vicidial_live_agents set status='QUEUE',lead_id='$new_lead_id',uniqueid='$unique_id', channel='$channel', callerid='$callerid' where status IN('CLOSER','READY') and server_ip='$server_ip' and campaign_id LIKE \"%CLOSER%\" and closer_campaigns LIKE \"% $channel_group %\" and last_update_time > '$BDtsSQLdate' $agent_call_order limit 1;";
|
$stmtA = "UPDATE vicidial_live_agents set status='QUEUE',lead_id='$new_lead_id',uniqueid='$unique_id', channel='$channel', callerid='$callerid' where status IN('CLOSER','READY') and server_ip='$VARserver_ip' and campaign_id LIKE \"%CLOSER%\" and closer_campaigns LIKE \"% $channel_group %\" and last_update_time > '$BDtsSQLdate' $agent_call_order limit 1;";
|
||||||
my $affected_rows = $dbhA->do($stmtA);
|
my $affected_rows = $dbhA->do($stmtA);
|
||||||
if ($M) {print STDERR "-- VDAD get agent: |$DROP_TIME|$drop_timer|$affected_rows|update of vla table: $channel_group|$server_ip\n";}
|
if ($AGILOG) {$agi_string = "-- VDAD get agent: |$affected_rows|$channel_group|$stmtA|"; &agi_output;}
|
||||||
# if ($M) {print STDERR "|$stmtA|\n";}
|
|
||||||
if ($affected_rows > 0)
|
if ($affected_rows > 0)
|
||||||
{
|
{
|
||||||
$cbc=0;
|
$cbc=0;
|
||||||
$stmtA = "SELECT conf_exten,user,extension FROM vicidial_live_agents where status = 'QUEUE' and server_ip='$server_ip' and campaign_id LIKE \"%CLOSER%\" and callerid='$callerid' and channel='$channel' order by last_call_time limit 1;";
|
$stmtA = "SELECT conf_exten,user,extension FROM vicidial_live_agents where status = 'QUEUE' and server_ip='$VARserver_ip' and campaign_id LIKE \"%CLOSER%\" and callerid='$callerid' and channel='$channel' order by last_call_time limit 1;";
|
||||||
if($M){print STDERR "\n\n|$stmtA|\n";}
|
if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
|
||||||
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
|
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
|
||||||
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
|
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
|
||||||
$sthArows=$sthA->rows;
|
$sthArows=$sthA->rows;
|
||||||
@@ -455,21 +452,20 @@ if ($channel_status < 1)
|
|||||||
$sthA->finish();
|
$sthA->finish();
|
||||||
|
|
||||||
$stmtA = "UPDATE vicidial_auto_calls set status='CLOSER' where callerid='$callerid';";
|
$stmtA = "UPDATE vicidial_auto_calls set status='CLOSER' where callerid='$callerid';";
|
||||||
my $affected_rows = $dbhA->do($stmtA);
|
$affected_rows = $dbhA->do($stmtA);
|
||||||
if ($M) {print STDERR "-- VDCL XFER : |$affected_rows|update of vac table: $callerid\n|$stmtA|\n";}
|
if ($AGILOG) {$agi_string = "-- VDCL XFER : |$affected_rows|$callerid\n|$stmtA|"; &agi_output;}
|
||||||
|
|
||||||
$stmtA = "UPDATE vicidial_xfer_log set closer='$VDADuser' where lead_id = '$new_lead_id' order by call_date desc limit 1;";
|
$stmtA = "UPDATE vicidial_xfer_log set closer='$VDADuser' where lead_id = '$new_lead_id' order by call_date desc limit 1;";
|
||||||
if($M){print STDERR "\n\n|$stmtA|\n";}
|
$affected_rows = $dbhA->do($stmtA);
|
||||||
my $affected_rows = $dbhA->do($stmtA);
|
if ($AGILOG) {$agi_string = "-- VDXL XFER vicidial_xfer_log update: |$affected_rows|$new_lead_id|$VDADuser\n|$stmtA|"; &agi_output;}
|
||||||
if ($M) {print STDERR "-- VDXL vicidial_xfer_log update: |$affected_rows|$new_lead_id|$VDADuser\n";}
|
|
||||||
|
|
||||||
$stmtA = "UPDATE vicidial_closer_log set user='$VDADuser' where lead_id='$new_lead_id' order by call_date desc limit 1;";
|
$stmtA = "UPDATE vicidial_closer_log set user='$VDADuser' where lead_id='$new_lead_id' order by call_date desc limit 1;";
|
||||||
my $affected_rows = $dbhA->do($stmtA);
|
my $affected_rows = $dbhA->do($stmtA);
|
||||||
if ($M) {print STDERR "-- closer log : |$affected_rows|update of vcl table: $new_lead_id\n|$stmtA|\n";}
|
if ($AGILOG) {$agi_string = "-- closer log : |$affected_rows|$new_lead_id\n|$stmtA|"; &agi_output;}
|
||||||
|
|
||||||
$dbhA->disconnect();
|
$dbhA->disconnect();
|
||||||
|
|
||||||
print STDERR "\nexiting the VDAD app, transferring call to $VDADconf_exten\n";
|
if ($AGILOG) {$agi_string = "exiting VDAD app, transferring call to $VDADconf_exten"; &agi_output;}
|
||||||
print "SET CONTEXT $ext_context\n";
|
print "SET CONTEXT $ext_context\n";
|
||||||
checkresult($result);
|
checkresult($result);
|
||||||
print "SET EXTENSION $VDADconf_exten\n";
|
print "SET EXTENSION $VDADconf_exten\n";
|
||||||
@@ -488,30 +484,29 @@ if ($channel_status < 1)
|
|||||||
|
|
||||||
$now_date_epoch = time();
|
$now_date_epoch = time();
|
||||||
$now_date = "$year-$mon-$mday $hour:$min:$sec";
|
$now_date = "$year-$mon-$mday $hour:$min:$sec";
|
||||||
print STDERR "\nXXXXXXXXXX VDAD transferred: start|stop $start_time|$now_date\n";
|
if ($AGILOG) {$agi_string = "XXXXX VDAD transferred: start|stop $start_time|$now_date"; &agi_output;}
|
||||||
|
|
||||||
exit;
|
exit;
|
||||||
}
|
}
|
||||||
else
|
else
|
||||||
{
|
{
|
||||||
print STDERR "NNNNNNNNNN No agent record found!!!\n";
|
if ($AGILOG) {$agi_string = "NNNNN No available agent found"; &agi_output;}
|
||||||
}
|
}
|
||||||
}
|
}
|
||||||
else
|
else
|
||||||
{
|
{
|
||||||
print STDERR "WWWWWWWW VDAD XFER WAIT: |$rec_countWAIT|$channel_group|$channel|$callerid|$uniqueid|\n";
|
if ($AGILOG) {$agi_string = "WWWWW VDAD XFER WAIT: |$rec_countWAIT|$channel_group|$channel|$callerid|$uniqueid|"; &agi_output;}
|
||||||
}
|
}
|
||||||
|
|
||||||
###################################################################################################
|
###################################################################################################
|
||||||
### noone found locally available, now check for someone on another server to take the call
|
### noone found locally available, now check for someone on another server to take the call
|
||||||
$cbc=0;
|
$cbc=0;
|
||||||
$rec_countWAITrem=0;
|
$rec_countWAITrem=0;
|
||||||
$stmtA = "SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and server_ip!='$server_ip' and campaign_id = '$channel_group' and call_time < \"$SQLdateBEGIN\" and lead_id != '$VDADlead_id';";
|
$stmtA = "SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and server_ip!='$VARserver_ip' and campaign_id = '$channel_group' and call_time < \"$SQLdateBEGIN\" and lead_id != '$VDADlead_id';";
|
||||||
if($M){print STDERR "\n\n|$stmtA|\n";}
|
if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
|
||||||
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
|
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
|
||||||
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
|
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
|
||||||
$sthArows=$sthA->rows;
|
$sthArows=$sthA->rows;
|
||||||
|
|
||||||
while ($sthArows > $cbc)
|
while ($sthArows > $cbc)
|
||||||
{
|
{
|
||||||
@aryA = $sthA->fetchrow_array;
|
@aryA = $sthA->fetchrow_array;
|
||||||
@@ -522,17 +517,14 @@ if ($channel_status < 1)
|
|||||||
|
|
||||||
if ($rec_countWAITrem < 1)
|
if ($rec_countWAITrem < 1)
|
||||||
{
|
{
|
||||||
$stmtA = "UPDATE vicidial_live_agents set status='QUEUE',lead_id='$new_lead_id',uniqueid='$unique_id', channel='$channel', callerid='$callerid', call_server_ip='$server_ip' where status IN('CLOSER','READY') and server_ip!='$server_ip' and campaign_id LIKE \"%CLOSER%\" and closer_campaigns LIKE \"% $channel_group %\" and last_update_time > '$BDtsSQLdate' $agent_call_order limit 1;";
|
$stmtA = "UPDATE vicidial_live_agents set status='QUEUE',lead_id='$new_lead_id',uniqueid='$unique_id', channel='$channel', callerid='$callerid', call_server_ip='$VARserver_ip' where status IN('CLOSER','READY') and server_ip!='$VARserver_ip' and campaign_id LIKE \"%CLOSER%\" and closer_campaigns LIKE \"% $channel_group %\" and last_update_time > '$BDtsSQLdate' $agent_call_order limit 1;";
|
||||||
my $affected_rows = $dbhA->do($stmtA);
|
my $affected_rows = $dbhA->do($stmtA);
|
||||||
my $affected_rows = $dbhA->get_affected_rows_length;
|
if ($AGILOG) {$agi_string = "-- VDAD get agent: |$DROP_TIME|$drop_timer|$affected_rows|update of vla table: $channel_group|\n|$stmtA|"; &agi_output;}
|
||||||
if ($M) {print STDERR "-- VDAD get agent: |$DROP_TIME|$drop_timer|$affected_rows|update of vla table: $channel_group|$server_ip\n";}
|
|
||||||
# if ($M) {print STDERR "|$stmtA|\n";}
|
|
||||||
if ($affected_rows > 0)
|
if ($affected_rows > 0)
|
||||||
{
|
{
|
||||||
$cbc=0;
|
$cbc=0;
|
||||||
$stmtA = "SELECT conf_exten,user,extension,server_ip FROM vicidial_live_agents where status = 'QUEUE' and server_ip!='$server_ip' and campaign_id LIKE \"%CLOSER%\" and callerid='$callerid' and channel='$channel' order by last_call_time limit 1;";
|
$stmtA = "SELECT conf_exten,user,extension,server_ip FROM vicidial_live_agents where status = 'QUEUE' and server_ip!='$VARserver_ip' and campaign_id LIKE \"%CLOSER%\" and callerid='$callerid' and channel='$channel' order by last_call_time limit 1;";
|
||||||
if($M){print STDERR "\n\n|$stmtA|\n";}
|
if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
|
||||||
|
|
||||||
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
|
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
|
||||||
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
|
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
|
||||||
$sthArows=$sthA->rows;
|
$sthArows=$sthA->rows;
|
||||||
@@ -540,28 +532,25 @@ if ($channel_status < 1)
|
|||||||
while ($sthArows > $cbc)
|
while ($sthArows > $cbc)
|
||||||
{
|
{
|
||||||
@aryA = $sthA->fetchrow_array;
|
@aryA = $sthA->fetchrow_array;
|
||||||
|
|
||||||
$VDADconf_exten = "$aryA[0]";
|
$VDADconf_exten = "$aryA[0]";
|
||||||
$VDADuser = "$aryA[1]";
|
$VDADuser = "$aryA[1]";
|
||||||
$VDADextension = "$aryA[2]";
|
$VDADextension = "$aryA[2]";
|
||||||
$VDADserver_ip = "$aryA[3]";
|
$VDADserver_ip = "$aryA[3]";
|
||||||
|
|
||||||
$cbc++;
|
$cbc++;
|
||||||
}
|
}
|
||||||
$sthA->finish();
|
$sthA->finish();
|
||||||
|
|
||||||
$stmtA = "UPDATE vicidial_auto_calls set status='CLOSER' where callerid='$callerid';";
|
$stmtA = "UPDATE vicidial_auto_calls set status='CLOSER' where callerid='$callerid';";
|
||||||
my $affected_rows = $dbhA->do($stmtA);
|
my $affected_rows = $dbhA->do($stmtA);
|
||||||
if ($M) {print STDERR "-- VDCL XFER : |$affected_rows|update of vac table: $callerid\n|$stmtA|\n";}
|
if ($AGILOG) {$agi_string = "-- VDCL XFER REMOTE: |$affected_rows|update of vac table: $callerid\n|$stmtA|"; &agi_output;}
|
||||||
|
|
||||||
$stmtA = "UPDATE vicidial_xfer_log set closer='$VDADuser' where lead_id = '$new_lead_id' order by call_date desc limit 1;";
|
$stmtA = "UPDATE vicidial_xfer_log set closer='$VDADuser' where lead_id = '$new_lead_id' order by call_date desc limit 1;";
|
||||||
if($M){print STDERR "\n\n|$stmtA|\n";}
|
|
||||||
my $affected_rows = $dbhA->do($stmtA);
|
my $affected_rows = $dbhA->do($stmtA);
|
||||||
if ($M) {print STDERR "-- VDXL vicidial_xfer_log update: |$affected_rows|$new_lead_id|$VDADuser\n";}
|
if ($AGILOG) {$agi_string = "-- VDXL vicidial_xfer_log update: |$affected_rows|$new_lead_id|$VDADuser\n|$stmtA|"; &agi_output;}
|
||||||
|
|
||||||
$stmtA = "UPDATE vicidial_closer_log set user='$VDADuser' where lead_id='$new_lead_id' order by call_date desc limit 1;";
|
$stmtA = "UPDATE vicidial_closer_log set user='$VDADuser' where lead_id='$new_lead_id' order by call_date desc limit 1;";
|
||||||
my $affected_rows = $dbhA->do($stmtA);
|
my $affected_rows = $dbhA->do($stmtA);
|
||||||
if ($M) {print STDERR "-- closer log : |$affected_rows|update of vcl table: $new_lead_id\n|$stmtA|\n";}
|
if ($AGILOG) {$agi_string = "-- closer log : |$affected_rows|update of vcl table: $new_lead_id\n|$stmtA|"; &agi_output;}
|
||||||
|
|
||||||
$dbhA->disconnect();
|
$dbhA->disconnect();
|
||||||
|
|
||||||
@@ -577,7 +566,7 @@ if ($channel_status < 1)
|
|||||||
}
|
}
|
||||||
$VDADremDIALstr .= "$VDADconf_exten";
|
$VDADremDIALstr .= "$VDADconf_exten";
|
||||||
|
|
||||||
print STDERR "\nexiting the VDAD app, transferring call to $VDADconf_exten\n";
|
if ($AGILOG) {$agi_string = "exiting VDAD app, transferring call to $VDADremDIALstr"; &agi_output;}
|
||||||
print "SET CONTEXT $ext_context\n";
|
print "SET CONTEXT $ext_context\n";
|
||||||
checkresult($result);
|
checkresult($result);
|
||||||
print "SET EXTENSION $VDADremDIALstr\n";
|
print "SET EXTENSION $VDADremDIALstr\n";
|
||||||
@@ -596,25 +585,20 @@ if ($channel_status < 1)
|
|||||||
|
|
||||||
$now_date_epoch = time();
|
$now_date_epoch = time();
|
||||||
$now_date = "$year-$mon-$mday $hour:$min:$sec";
|
$now_date = "$year-$mon-$mday $hour:$min:$sec";
|
||||||
print STDERR "\nXXXXXXXXXX VDAD transferred: start|stop $start_time|$now_date\n";
|
if ($AGILOG) {$agi_string = "XXXXX VDAD transferred: start|stop $start_time|$now_date"; &agi_output;}
|
||||||
|
|
||||||
exit;
|
exit;
|
||||||
}
|
}
|
||||||
else
|
else
|
||||||
{
|
{
|
||||||
print STDERR "NNNNNNNNNN No agent record found!!!\n";
|
if ($AGILOG) {$agi_string = "NNNNN No available remote agent found"; &agi_output;}
|
||||||
}
|
}
|
||||||
}
|
}
|
||||||
else
|
else
|
||||||
{
|
{
|
||||||
print STDERR "WWWWWWWW VDAD REMOTE XFER WAIT: |$rec_countWAITrem|$channel_group|$channel|$callerid|$uniqueid|\n";
|
if ($AGILOG) {$agi_string = "WWWWW VDAD XFER REMOTE WAIT: |$rec_countWAITrem|$channel_group|$channel|$callerid|$uniqueid|"; &agi_output;}
|
||||||
}
|
}
|
||||||
|
|
||||||
|
|
||||||
|
|
||||||
### sleep for 99 hundredths of a second
|
|
||||||
usleep(1*990*1000);
|
|
||||||
|
|
||||||
if ($hold_message_counter > 30)
|
if ($hold_message_counter > 30)
|
||||||
{
|
{
|
||||||
$AGI->stream_file('generic_hold');
|
$AGI->stream_file('generic_hold');
|
||||||
@@ -628,7 +612,20 @@ if ($hold_tone_counter > 3)
|
|||||||
}
|
}
|
||||||
else {$hold_tone_counter++;}
|
else {$hold_tone_counter++;}
|
||||||
|
|
||||||
$drop_timer++;
|
if ($drop_timer < 3)
|
||||||
|
{
|
||||||
|
### sleep for 44.5 hundredths of a second
|
||||||
|
usleep(1*445*1000);
|
||||||
|
|
||||||
|
$drop_timer = ($drop_timer + 0.5);
|
||||||
|
}
|
||||||
|
else
|
||||||
|
{
|
||||||
|
### sleep for 99 hundredths of a second
|
||||||
|
usleep(1*990*1000);
|
||||||
|
|
||||||
|
$drop_timer++;
|
||||||
|
}
|
||||||
}
|
}
|
||||||
|
|
||||||
|
|
||||||
@@ -663,13 +660,14 @@ if ($drop_seconds < 1)
|
|||||||
{
|
{
|
||||||
$cbc=0;
|
$cbc=0;
|
||||||
$stmtA = "SELECT voicemail_ext FROM vicidial_inbound_groups where group_id = '$channel_group' limit 1;";
|
$stmtA = "SELECT voicemail_ext FROM vicidial_inbound_groups where group_id = '$channel_group' limit 1;";
|
||||||
if($M){print STDERR "\n\n|$stmtA|\n";}
|
if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
|
||||||
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
|
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
|
||||||
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
|
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
|
||||||
$sthArows=$sthA->rows;
|
$sthArows=$sthA->rows;
|
||||||
$rec_countCUSTDATA=0;
|
$rec_countCUSTDATA=0;
|
||||||
while ($sthArows > $cbc)
|
while ($sthArows > $cbc)
|
||||||
{
|
{
|
||||||
|
@aryA = $sthA->fetchrow_array;
|
||||||
$VDADvoicemail_ext = "$aryA[0]";
|
$VDADvoicemail_ext = "$aryA[0]";
|
||||||
$VDADvoicemail_ext =~ s/\D//gi;
|
$VDADvoicemail_ext =~ s/\D//gi;
|
||||||
$DROPexten = "$voicemail_dump_exten$VDADvoicemail_ext";
|
$DROPexten = "$voicemail_dump_exten$VDADvoicemail_ext";
|
||||||
@@ -685,7 +683,7 @@ if ($drop_seconds < 1)
|
|||||||
|
|
||||||
if (length($DROPexten)>0)
|
if (length($DROPexten)>0)
|
||||||
{ ### if DROP extension is defined then send the dropped call there instead of hangup
|
{ ### if DROP extension is defined then send the dropped call there instead of hangup
|
||||||
print STDERR "\nexiting the VDAD app, transferring call to $DROPexten\n";
|
if ($AGILOG) {$agi_string = "exiting the VDAD app, transferring call to $DROPexten"; &agi_output;}
|
||||||
print "SET CONTEXT $ext_context\n";
|
print "SET CONTEXT $ext_context\n";
|
||||||
checkresult($result);
|
checkresult($result);
|
||||||
print "SET EXTENSION $DROPexten\n";
|
print "SET EXTENSION $DROPexten\n";
|
||||||
@@ -696,39 +694,32 @@ if ($drop_seconds < 1)
|
|||||||
else
|
else
|
||||||
{
|
{
|
||||||
### insert a NEW record to the vicidial_manager table to be processed
|
### insert a NEW record to the vicidial_manager table to be processed
|
||||||
$stmtA = "INSERT INTO vicidial_manager values('','','$SQLdate','NEW','N','$server_ip','','Hangup','$VHqueryCID','Channel: $channel','','','','','','','','','')";
|
$stmtA = "INSERT INTO vicidial_manager values('','','$SQLdate','NEW','N','$VARserver_ip','','Hangup','$VHqueryCID','Channel: $channel','','','','','','','','','')";
|
||||||
$affected_rows = $dbhA->do($stmtA) or die "Couldn't execute query:\n";
|
$affected_rows = $dbhA->do($stmtA);
|
||||||
if ($M) {print STDERR "-- VDCL call_hungup timout: |$VHqueryCID|$VDADconf_exten|$channel|insert to vicidial_manager\n";}
|
if ($AGILOG) {$agi_string = "-- VDCL call_hungup timout: |$VHqueryCID|$VDADconf_exten|$channel|insert to vicidial_manager"; &agi_output;}
|
||||||
}
|
}
|
||||||
|
|
||||||
$stmtA = "DELETE FROM vicidial_auto_calls where callerid='$callerid' and server_ip='$server_ip' order by call_time desc limit 1;";
|
$stmtA = "DELETE FROM vicidial_auto_calls where callerid='$callerid' and server_ip='$VARserver_ip' order by call_time desc limit 1;";
|
||||||
my $affected_rows = $dbhA->do($stmtA);
|
$affected_rows = $dbhA->do($stmtA);
|
||||||
if ($M) {print STDERR "-- VDCL vac record deleted: |$affected_rows| $channel_group|$server_ip\n";}
|
if ($AGILOG) {$agi_string = "-- VDCL vac record deleted: |$affected_rows| $VDADcampaign|"; &agi_output;}
|
||||||
|
|
||||||
$stmtA = "UPDATE vicidial_closer_log set status='DROP',end_epoch='$now_date_epoch',length_in_sec='$drop_seconds' where lead_id = '$new_lead_id' order by start_epoch desc limit 1;";
|
$stmtA = "UPDATE vicidial_closer_log set status='DROP',end_epoch='$now_date_epoch',length_in_sec='$drop_seconds' where lead_id = '$new_lead_id' order by start_epoch desc limit 1;";
|
||||||
if($M){print STDERR "\n\n|$stmtA|\n";}
|
$affected_rows = $dbhA->do($stmtA);
|
||||||
my $affected_rows = $dbhA->do($stmtA);
|
if ($AGILOG) {$agi_string = "-- VDCL vcl update: |$affected_rows|$new_lead_id|\n|$stmtA|"; &agi_output;}
|
||||||
if ($M) {print STDERR "-- VDCL vicidial_closer_log update: |$affected_rows|$new_lead_id\n";}
|
|
||||||
|
|
||||||
$stmtA = "UPDATE vicidial_list set status='XDROP' where lead_id = '$new_lead_id';";
|
$stmtA = "UPDATE vicidial_list set status='XDROP' where lead_id = '$new_lead_id';";
|
||||||
if($M){print STDERR "\n\n|$stmtA|\n";}
|
$affected_rows = $dbhA->do($stmtA);
|
||||||
my $affected_rows = $dbhA->do($stmtA);
|
if ($AGILOG) {$agi_string = "-- VDCL vl update: |$affected_rows|$new_lead_id|\n|$stmtA|"; &agi_output;}
|
||||||
if ($M) {print STDERR "-- VDCL vicidial_list update: |$affected_rows|$new_lead_id\n";}
|
|
||||||
|
|
||||||
}
|
}
|
||||||
|
|
||||||
|
$dbhA->disconnect();
|
||||||
|
|
||||||
$dbhA->disconnect();
|
|
||||||
|
|
||||||
|
|
||||||
|
|
||||||
|
|
||||||
exit;
|
exit;
|
||||||
|
|
||||||
sub enter_pin_number
|
sub enter_pin_number
|
||||||
{
|
{
|
||||||
# please enter the pin number followed by the pound key
|
# please enter the pin number followed by the pound key
|
||||||
|
# please enter your 4 digit pin number
|
||||||
|
|
||||||
$digit='';
|
$digit='';
|
||||||
undef $digit;
|
undef $digit;
|
||||||
@@ -737,7 +728,7 @@ undef $interrupt_digit;
|
|||||||
|
|
||||||
$interrupt_digit = $AGI->stream_file('four_digit_id','123456789');
|
$interrupt_digit = $AGI->stream_file('four_digit_id','123456789');
|
||||||
|
|
||||||
print STDERR "interrupt_digit |$interrupt_digit|\n";
|
if ($AGILOG) {$agi_string = "interrupt_digit |$interrupt_digit|"; &agi_output;}
|
||||||
|
|
||||||
$digits_being_entered=1;
|
$digits_being_entered=1;
|
||||||
$totalDTMF='';
|
$totalDTMF='';
|
||||||
@@ -782,7 +773,7 @@ while ( ($digit_loop_counter < 4) )
|
|||||||
if ($digit =~ /\d/)
|
if ($digit =~ /\d/)
|
||||||
{
|
{
|
||||||
$totalDTMF = "$totalDTMF$digit";
|
$totalDTMF = "$totalDTMF$digit";
|
||||||
print STDERR "digit |$digit| TotalDTMF |$totalDTMF|\n";
|
if ($AGILOG) {$agi_string = "digit |$digit| TotalDTMF |$totalDTMF|"; &agi_output;}
|
||||||
# $AGI->say_digits("$digit");
|
# $AGI->say_digits("$digit");
|
||||||
undef $digit;
|
undef $digit;
|
||||||
}
|
}
|
||||||
@@ -796,7 +787,7 @@ while ( ($digit_loop_counter < 4) )
|
|||||||
|
|
||||||
$totalDTMF =~ s/\D//gi;
|
$totalDTMF =~ s/\D//gi;
|
||||||
$pin = $totalDTMF;
|
$pin = $totalDTMF;
|
||||||
if ($totalDTMF) {print STDERR "digit |$digit| TotalDTMF |$totalDTMF|\n";}
|
if ($totalDTMF) {if ($AGILOG) {$agi_string = "digit |$digit| TotalDTMF |$totalDTMF|"; &agi_output;}}
|
||||||
}
|
}
|
||||||
|
|
||||||
|
|
||||||
@@ -817,7 +808,7 @@ sub checkresult {
|
|||||||
$pass++;
|
$pass++;
|
||||||
}
|
}
|
||||||
} else {
|
} else {
|
||||||
print STDERR "FAIL (unexpected result '$res')\n";
|
# print STDERR "FAIL (unexpected result '$res')\n";
|
||||||
$fail++;
|
$fail++;
|
||||||
}
|
}
|
||||||
}
|
}
|
||||||
@@ -825,3 +816,20 @@ sub checkresult {
|
|||||||
|
|
||||||
|
|
||||||
### you're call is very important to us, please stay on the line and you will be transferred to the next available agent
|
### you're call is very important to us, please stay on the line and you will be transferred to the next available agent
|
||||||
|
|
||||||
|
|
||||||
|
sub agi_output
|
||||||
|
{
|
||||||
|
if ($AGILOG >=2)
|
||||||
|
{
|
||||||
|
### open the log file for writing ###
|
||||||
|
open(Lout, ">>$AGILOGfile")
|
||||||
|
|| die "Can't open $AGILOGfile: $!\n";
|
||||||
|
print Lout "$now_date|$script|$agi_string\n";
|
||||||
|
close(Lout);
|
||||||
|
}
|
||||||
|
### send to STDERR writing ###
|
||||||
|
if ( ($AGILOG == '1') || ($AGILOG == '3') )
|
||||||
|
{print STDERR "$now_date|$script|$agi_string\n";}
|
||||||
|
$agi_string='';
|
||||||
|
}
|
||||||
|
|||||||
@@ -1,6 +1,6 @@
|
|||||||
#!/usr/bin/perl
|
#!/usr/bin/perl
|
||||||
#
|
#
|
||||||
# agi-VDADcloser.agi version 0.4 *DBI-version*
|
# agi-VDADcloser.agi version 0.5 *DBI-version*
|
||||||
#
|
#
|
||||||
# runs when a call comes in from a VICIDIAL fronter. This script will
|
# runs when a call comes in from a VICIDIAL fronter. This script will
|
||||||
# send the calls out to the closers that are logged in.
|
# send the calls out to the closers that are logged in.
|
||||||
@@ -21,13 +21,42 @@
|
|||||||
# 60503-1242 - Added drop second/message/exten options from inbound_group
|
# 60503-1242 - Added drop second/message/exten options from inbound_group
|
||||||
# 60811-1127 - Changed to DBI
|
# 60811-1127 - Changed to DBI
|
||||||
# 60811-1145 - changed to use /etc/astguiclient.conf for configs
|
# 60811-1145 - changed to use /etc/astguiclient.conf for configs
|
||||||
|
# 60821-1021 - added output options check from database
|
||||||
|
# - changed look for agent every 0.5 second for first 4 sec on hold
|
||||||
#
|
#
|
||||||
|
|
||||||
$V = 1; # set to 1 for verbose mode
|
$script = 'agi-VDADcloser.agi';
|
||||||
$M = 1; # set to 1 for 2 line messages mode
|
|
||||||
|
|
||||||
$DROP_TIME = 360; ### default number of seconds to wait until you drop a waiting call
|
$DROP_TIME = 360; ### default number of seconds to wait until you drop a waiting call
|
||||||
|
|
||||||
|
($sec,$min,$hour,$mday,$mon,$year,$wday,$yday,$isdst) = localtime(time);
|
||||||
|
$year = ($year + 1900);
|
||||||
|
$mon++;
|
||||||
|
if ($mon < 10) {$mon = "0$mon";}
|
||||||
|
if ($mday < 10) {$mday = "0$mday";}
|
||||||
|
if ($hour < 10) {$Fhour = "0$hour";}
|
||||||
|
if ($min < 10) {$min = "0$min";}
|
||||||
|
if ($sec < 10) {$sec = "0$sec";}
|
||||||
|
|
||||||
|
$now_date_epoch = time();
|
||||||
|
$now_date = "$year-$mon-$mday $hour:$min:$sec";
|
||||||
|
$start_time=$now_date;
|
||||||
|
$CIDdate = "$mon$mday$hour$min$sec";
|
||||||
|
$tsSQLdate = "$year$mon$mday$hour$min$sec";
|
||||||
|
$SQLdate = "$year-$mon-$mday $hour:$min:$sec";
|
||||||
|
$SQLdateBEGIN = $SQLdate;
|
||||||
|
|
||||||
|
$BDtarget = ($secX - 5);
|
||||||
|
($Bsec,$Bmin,$Bhour,$Bmday,$Bmon,$Byear,$Bwday,$Byday,$Bisdst) = localtime($BDtarget);
|
||||||
|
$Byear = ($Byear + 1900);
|
||||||
|
$Bmon++;
|
||||||
|
if ($Bmon < 10) {$Bmon = "0$Bmon";}
|
||||||
|
if ($Bmday < 10) {$Bmday = "0$Bmday";}
|
||||||
|
if ($Bhour < 10) {$Bhour = "0$Bhour";}
|
||||||
|
if ($Bmin < 10) {$Bmin = "0$Bmin";}
|
||||||
|
if ($Bsec < 10) {$Bsec = "0$Bsec";}
|
||||||
|
$BDtsSQLdate = "$Byear$Bmon$Bmday$Bhour$Bmin$Bsec";
|
||||||
|
|
||||||
# default path to astguiclient configuration file:
|
# default path to astguiclient configuration file:
|
||||||
$PATHconf = '/etc/astguiclient.conf';
|
$PATHconf = '/etc/astguiclient.conf';
|
||||||
|
|
||||||
@@ -66,57 +95,45 @@ foreach(@conf)
|
|||||||
$i++;
|
$i++;
|
||||||
}
|
}
|
||||||
|
|
||||||
# Customized Variables
|
|
||||||
$server_ip = $VARserver_ip; # Asterisk server IP
|
|
||||||
|
|
||||||
if (!$VARDB_port) {$VARDB_port='3306';}
|
if (!$VARDB_port) {$VARDB_port='3306';}
|
||||||
|
if (!$AGILOGfile) {$AGILOGfile = "$PATHlogs/agiout.$year-$mon-$mday";}
|
||||||
|
|
||||||
use DBI;
|
use DBI;
|
||||||
use Time::HiRes ('gettimeofday','usleep','sleep'); # necessary to have perl sleep command of less than one second
|
use Time::HiRes ('gettimeofday','usleep','sleep'); # necessary to have perl sleep command of less than one second
|
||||||
use Asterisk::AGI;
|
use Asterisk::AGI;
|
||||||
$AGI = new Asterisk::AGI;
|
$AGI = new Asterisk::AGI;
|
||||||
|
|
||||||
|
$dbhA = DBI->connect("DBI:mysql:$VARDB_database:$VARDB_server:$VARDB_port", "$VARDB_user", "$VARDB_pass")
|
||||||
|
or die "Couldn't connect to database: " . DBI->errstr;
|
||||||
|
|
||||||
|
### Grab Server values from the database
|
||||||
($sec,$min,$hour,$mday,$mon,$year,$wday,$yday,$isdst) = localtime(time);
|
$stmtA = "SELECT agi_output FROM servers where server_ip = '$VARserver_ip';";
|
||||||
$year = ($year + 1900);
|
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
|
||||||
$mon++;
|
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
|
||||||
if ($mon < 10) {$mon = "0$mon";}
|
$sthArows=$sthA->rows;
|
||||||
if ($mday < 10) {$mday = "0$mday";}
|
$rec_count=0;
|
||||||
if ($hour < 10) {$Fhour = "0$hour";}
|
while ($sthArows > $rec_count)
|
||||||
if ($min < 10) {$min = "0$min";}
|
{
|
||||||
if ($sec < 10) {$sec = "0$sec";}
|
$AGILOG = '0';
|
||||||
|
@aryA = $sthA->fetchrow_array;
|
||||||
$now_date_epoch = time();
|
$DBagi_output = "$aryA[0]";
|
||||||
$now_date = "$year-$mon-$mday $hour:$min:$sec";
|
if ($DBagi_output =~ /STDERR/) {$AGILOG = '1';}
|
||||||
$start_time=$now_date;
|
if ($DBagi_output =~ /FILE/) {$AGILOG = '2';}
|
||||||
$CIDdate = "$mon$mday$hour$min$sec";
|
if ($DBagi_output =~ /BOTH/) {$AGILOG = '3';}
|
||||||
$tsSQLdate = "$year$mon$mday$hour$min$sec";
|
$rec_count++;
|
||||||
$SQLdate = "$year-$mon-$mday $hour:$min:$sec";
|
}
|
||||||
$SQLdateBEGIN = $SQLdate;
|
$sthA->finish();
|
||||||
|
|
||||||
$BDtarget = ($secX - 5);
|
|
||||||
($Bsec,$Bmin,$Bhour,$Bmday,$Bmon,$Byear,$Bwday,$Byday,$Bisdst) = localtime($BDtarget);
|
|
||||||
$Byear = ($Byear + 1900);
|
|
||||||
$Bmon++;
|
|
||||||
if ($Bmon < 10) {$Bmon = "0$Bmon";}
|
|
||||||
if ($Bmday < 10) {$Bmday = "0$Bmday";}
|
|
||||||
if ($Bhour < 10) {$Bhour = "0$Bhour";}
|
|
||||||
if ($Bmin < 10) {$Bmin = "0$Bmin";}
|
|
||||||
if ($Bsec < 10) {$Bsec = "0$Bsec";}
|
|
||||||
$BDtsSQLdate = "$Byear$Bmon$Bmday$Bhour$Bmin$Bsec";
|
|
||||||
|
|
||||||
|
|
||||||
|
|
||||||
### begin parsing run-time options ###
|
### begin parsing run-time options ###
|
||||||
if (length($ARGV[0])>1)
|
if (length($ARGV[0])>1)
|
||||||
{
|
{
|
||||||
if ($V) {print STDERR "Perl Environment Dump:\n";}
|
if ($AGILOG) {$agi_string = "Perl Environment Dump:"; &agi_output;}
|
||||||
$i=0;
|
$i=0;
|
||||||
while ($#ARGV >= $i)
|
while ($#ARGV >= $i)
|
||||||
{
|
{
|
||||||
$args = "$args $ARGV[$i]";
|
$args = "$args $ARGV[$i]";
|
||||||
if ($V) {print STDERR "$i|$ARGV[$i]|\n";}
|
if ($AGILOG) {$agi_string = "$i|$ARGV[$i]"; &agi_output;}
|
||||||
$i++;
|
$i++;
|
||||||
}
|
}
|
||||||
|
|
||||||
@@ -150,16 +167,12 @@ if ($V) {print STDERR "Perl Environment Dump:\n";}
|
|||||||
}
|
}
|
||||||
}
|
}
|
||||||
}
|
}
|
||||||
else
|
|
||||||
{
|
|
||||||
if ($V) {print "no command line options set\n";}
|
|
||||||
}
|
|
||||||
|
|
||||||
$|=1;
|
$|=1;
|
||||||
while(<STDIN>) {
|
while(<STDIN>) {
|
||||||
chomp;
|
chomp;
|
||||||
last unless length($_);
|
last unless length($_);
|
||||||
if ($V)
|
if ($AGILOG)
|
||||||
{
|
{
|
||||||
if (/^agi_(\w+)\:\s+(.*)$/)
|
if (/^agi_(\w+)\:\s+(.*)$/)
|
||||||
{
|
{
|
||||||
@@ -196,46 +209,37 @@ while(<STDIN>) {
|
|||||||
### set the callerid to the filename of the audio for on-hold
|
### set the callerid to the filename of the audio for on-hold
|
||||||
print "SET CALLERID $JqueryCID\n";
|
print "SET CALLERID $JqueryCID\n";
|
||||||
checkresult($result);
|
checkresult($result);
|
||||||
print STDERR "callerID changed: $JqueryCID\n";
|
if ($AGILOG) {$agi_string = "callerID changed: $JqueryCID"; &agi_output;}
|
||||||
}
|
}
|
||||||
}
|
}
|
||||||
|
|
||||||
if ($V)
|
foreach $i (sort keys %AGI)
|
||||||
{
|
{
|
||||||
|
if ($AGILOG) {$agi_string = " -- $i = $AGI{$i}"; &agi_output;}
|
||||||
|
}
|
||||||
|
|
||||||
|
if ($AGILOG) {$agi_string = "AGI Variables: |$unique_id|$channel|$extension|$type|$callerid|"; &agi_output;}
|
||||||
|
|
||||||
if ($V) {print STDERR "AGI Environment Dump:\n";}
|
|
||||||
foreach $i (sort keys %AGI) {
|
|
||||||
if ($V) {print STDERR " -- $i = $AGI{$i}\n";}
|
|
||||||
}
|
|
||||||
}
|
|
||||||
|
|
||||||
$VDADcampaign='';
|
$VDADcampaign='';
|
||||||
$VDADphone='';
|
$VDADphone='';
|
||||||
$VDADphone_code='';
|
$VDADphone_code='';
|
||||||
|
|
||||||
if ($V) {print STDERR "AGI Environment Dump: |$unique_id|$channel|$extension|$type|$callerid|\n";}
|
|
||||||
|
|
||||||
|
|
||||||
$CIDlead_id = $callerid;
|
$CIDlead_id = $callerid;
|
||||||
$CIDlead_id = substr($CIDlead_id, 11, 9);
|
$CIDlead_id = substr($CIDlead_id, 11, 9);
|
||||||
$CIDlead_id = ($CIDlead_id + 0);
|
$CIDlead_id = ($CIDlead_id + 0);
|
||||||
|
|
||||||
if ($V) {print STDERR "\nCALL RECEIVED IN FROM VDAD: $callerid $channel\n";}
|
if ($AGILOG) {$agi_string = ""+++++ VDAD START : |$CIDlead_id|$now_date|"; &agi_output;}
|
||||||
if ($M) {print STDERR "+++++ VDCL START : |$unique_id|$channel|$extension|$type|$callerid|$CIDlead_id|$now_date\n";}
|
|
||||||
|
|
||||||
if ($channel =~ /Local/i)
|
if ($channel =~ /Local/i)
|
||||||
{
|
{
|
||||||
if ($M) {print STDERR "+++++ VDCL START LOCAL CHANNEL: EXITING\n";}
|
if ($AGILOG) {$agi_string = ""+++++ VDAD START LOCAL CHANNEL: EXITING- $priority"; &agi_output;}
|
||||||
exit;
|
exit;
|
||||||
}
|
}
|
||||||
|
|
||||||
|
|
||||||
$dbhA = DBI->connect("DBI:mysql:$VARDB_database:$VARDB_server:$VARDB_port", "$VARDB_user", "$VARDB_pass")
|
|
||||||
or die "Couldn't connect to database: " . DBI->errstr;
|
|
||||||
|
|
||||||
### Grab Server values from the database
|
### Grab Server values from the database
|
||||||
$cbc=0;
|
$cbc=0;
|
||||||
$stmtA = "SELECT voicemail_dump_exten,ext_context,answer_transfer_agent,local_gmt,asterisk_version,max_vicidial_trunks FROM servers where server_ip = '$server_ip';";
|
$stmtA = "SELECT voicemail_dump_exten,ext_context,answer_transfer_agent,local_gmt,asterisk_version,max_vicidial_trunks FROM servers where server_ip = '$VARserver_ip';";
|
||||||
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
|
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
|
||||||
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
|
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
|
||||||
$sthArows=$sthA->rows;
|
$sthArows=$sthA->rows;
|
||||||
@@ -299,18 +303,19 @@ $sthA->finish();
|
|||||||
|
|
||||||
|
|
||||||
### insert a LIVE record to the vicidial_auto_calls table
|
### insert a LIVE record to the vicidial_auto_calls table
|
||||||
$stmtA = "INSERT INTO vicidial_auto_calls values('','$server_ip','$channel_group','LIVE','$CIDlead_id','$uniqueid','$callerid','$channel','$VDADphone_code','$VDADphone','$SQLdate','IN')";
|
$stmtA = "INSERT INTO vicidial_auto_calls values('','$VARserver_ip','$channel_group','LIVE','$CIDlead_id','$uniqueid','$callerid','$channel','$VDADphone_code','$VDADphone','$SQLdate','IN')";
|
||||||
|
if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
|
||||||
$affected_rows = $dbhA->do($stmtA);
|
$affected_rows = $dbhA->do($stmtA);
|
||||||
|
|
||||||
$stmtA = "INSERT INTO vicidial_closer_log (lead_id,campaign_id,call_date,start_epoch,status,phone_code,phone_number,user,processed) values('$CIDlead_id','$VDADcampaign','$SQLdate','$now_date_epoch','QUEUE','$VDADphone_code','$VDADphone','VDCL','N')";
|
$stmtA = "INSERT INTO vicidial_closer_log (lead_id,campaign_id,call_date,start_epoch,status,phone_code,phone_number,user,processed) values('$CIDlead_id','$VDADcampaign','$SQLdate','$now_date_epoch','QUEUE','$VDADphone_code','$VDADphone','VDCL','N')";
|
||||||
if($M){print STDERR "\n|$stmtA|\n";}
|
if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
|
||||||
$affected_rows = $dbhA->do($stmtA);
|
$affected_rows = $dbhA->do($stmtA);
|
||||||
if ($M) {print STDERR "-- VDCL : |$VDADlead_id|$CIDlead_id|insert to vicidial_closer_log\n";}
|
if ($AGILOG) {$agi_string = "-- VDCL : |$VDADlead_id|$CIDlead_id|insert to vicidial_closer_log"; &agi_output;}
|
||||||
|
|
||||||
$stmtA = "INSERT INTO vicidial_xfer_log (lead_id,campaign_id,call_date,phone_code,phone_number,user,closer) values('$CIDlead_id','$VDADcampaign','$SQLdate','$VDADphone_code','$VDADphone','$VDADfronter','VDXL')";
|
$stmtA = "INSERT INTO vicidial_xfer_log (lead_id,campaign_id,call_date,phone_code,phone_number,user,closer) values('$CIDlead_id','$VDADcampaign','$SQLdate','$VDADphone_code','$VDADphone','$VDADfronter','VDXL')";
|
||||||
if($M){print STDERR "\n|$stmtA|\n";}
|
if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
|
||||||
$affected_rows = $dbhA->do($stmtA);
|
$affected_rows = $dbhA->do($stmtA);
|
||||||
if ($M) {print STDERR "-- VDXL : |$VDADlead_id|$CIDlead_id|insert to vicidial_closer_log\n";}
|
if ($AGILOG) {$agi_string = "-- VDXL : |$VDADlead_id|$CIDlead_id|insert to vicidial_xfer_log"; &agi_output;}
|
||||||
|
|
||||||
|
|
||||||
$drop_timer=0;
|
$drop_timer=0;
|
||||||
@@ -323,7 +328,7 @@ while ($drop_timer <= $DROP_TIME)
|
|||||||
$channel_status = $AGI->channel_status("$channel");
|
$channel_status = $AGI->channel_status("$channel");
|
||||||
if ($channel_status < 1)
|
if ($channel_status < 1)
|
||||||
{
|
{
|
||||||
print STDERR "CHANNEL $channel DOWN $channel_status $DROP_TIME|$drop_timer CHECKING AGAIN...\n";
|
if ($AGILOG) {$agi_string = "CHANNEL $channel DOWN $channel_status $DROP_TIME|$drop_timer CHECKING AGAIN"; &agi_output;}
|
||||||
### sleep for 99 hundredths of a second
|
### sleep for 99 hundredths of a second
|
||||||
usleep(1*990*1000);
|
usleep(1*990*1000);
|
||||||
|
|
||||||
@@ -331,17 +336,16 @@ if ($channel_status < 1)
|
|||||||
|
|
||||||
if ($channel_status_DC < 1)
|
if ($channel_status_DC < 1)
|
||||||
{
|
{
|
||||||
print STDERR "CHANNEL $channel DOWN $channel_status $DROP_TIME|$drop_timer\n";
|
if ($AGILOG) {$agi_string = "CHANNEL $channel DOWN $channel_status $DROP_TIME|$drop_timer"; &agi_output;}
|
||||||
if ($drop_timer < 360) {$drop_seconds = $drop_timer;}
|
if ($drop_timer < 360) {$drop_seconds = $drop_timer;}
|
||||||
$drop_timer = ($drop_timer + 360);
|
$drop_timer = ($drop_timer + 360);
|
||||||
}
|
}
|
||||||
}
|
}
|
||||||
|
$cbc=0;
|
||||||
$stmtA = "SELECT next_agent_call FROM vicidial_inbound_groups where group_id='$channel_group';";
|
$stmtA = "SELECT next_agent_call FROM vicidial_inbound_groups where group_id='$channel_group';";
|
||||||
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
|
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
|
||||||
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
|
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
|
||||||
$sthArows=$sthA->rows;
|
$sthArows=$sthA->rows;
|
||||||
$cbc=0;
|
|
||||||
while ($sthArows > $cbc)
|
while ($sthArows > $cbc)
|
||||||
{
|
{
|
||||||
@aryA = $sthA->fetchrow_array;
|
@aryA = $sthA->fetchrow_array;
|
||||||
@@ -357,8 +361,8 @@ if ($channel_status < 1)
|
|||||||
if ($CAMP_callorder =~ /random/i) {$agent_call_order = 'order by random_id';}
|
if ($CAMP_callorder =~ /random/i) {$agent_call_order = 'order by random_id';}
|
||||||
|
|
||||||
$rec_countWAIT=0;
|
$rec_countWAIT=0;
|
||||||
$stmtA = "SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and server_ip='$server_ip' and campaign_id = '$channel_group' and call_time < \"$SQLdateBEGIN\" and lead_id != '$VDADlead_id';";
|
$stmtA = "SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and server_ip='$VARserver_ip' and campaign_id = '$channel_group' and call_time < \"$SQLdateBEGIN\" and lead_id != '$VDADlead_id';";
|
||||||
if($M){print STDERR "\n\n|$stmtA|\n";}
|
if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
|
||||||
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
|
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
|
||||||
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
|
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
|
||||||
$sthArows=$sthA->rows;
|
$sthArows=$sthA->rows;
|
||||||
@@ -373,13 +377,13 @@ if ($channel_status < 1)
|
|||||||
|
|
||||||
if ($rec_countWAIT < 1)
|
if ($rec_countWAIT < 1)
|
||||||
{
|
{
|
||||||
$stmtA = "UPDATE vicidial_live_agents set status='QUEUE',lead_id='$CIDlead_id',uniqueid='$unique_id', channel='$channel', callerid='$callerid' where status IN('CLOSER','READY') and server_ip='$server_ip' and campaign_id LIKE \"%CLOSER%\" and closer_campaigns LIKE \"% $VDADcampaign %\" and last_update_time > '$BDtsSQLdate' $agent_call_order limit 1;";
|
$stmtA = "UPDATE vicidial_live_agents set status='QUEUE',lead_id='$CIDlead_id',uniqueid='$unique_id', channel='$channel', callerid='$callerid' where status IN('CLOSER','READY') and server_ip='$VARserver_ip' and campaign_id LIKE \"%CLOSER%\" and closer_campaigns LIKE \"% $VDADcampaign %\" and last_update_time > '$BDtsSQLdate' $agent_call_order limit 1;";
|
||||||
$affected_rows = $dbhA->do($stmtA);
|
$affected_rows = $dbhA->do($stmtA);
|
||||||
if ($M) {print STDERR "-- VDAD get agent: |$affected_rows|update of vla table: $VDADcampaign|$server_ip\n|$stmtA|\n";}
|
if ($AGILOG) {$agi_string = "-- VDAD get agent: |$affected_rows|$VDADcampaign|$stmtA|"; &agi_output;}
|
||||||
if ($affected_rows > 0)
|
if ($affected_rows > 0)
|
||||||
{
|
{
|
||||||
$stmtA = "SELECT conf_exten,user,extension FROM vicidial_live_agents where status = 'QUEUE' and server_ip='$server_ip' and campaign_id LIKE \"%CLOSER%\" and callerid='$callerid' and channel='$channel' order by last_call_time limit 1;";
|
$stmtA = "SELECT conf_exten,user,extension FROM vicidial_live_agents where status = 'QUEUE' and server_ip='$VARserver_ip' and campaign_id LIKE \"%CLOSER%\" and callerid='$callerid' and channel='$channel' order by last_call_time limit 1;";
|
||||||
if($M){print STDERR "\n\n|$stmtA|\n";}
|
if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
|
||||||
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
|
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
|
||||||
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
|
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
|
||||||
$sthArows=$sthA->rows;
|
$sthArows=$sthA->rows;
|
||||||
@@ -397,16 +401,15 @@ if ($channel_status < 1)
|
|||||||
|
|
||||||
$stmtA = "UPDATE vicidial_auto_calls set status='CLOSER' where callerid='$callerid';";
|
$stmtA = "UPDATE vicidial_auto_calls set status='CLOSER' where callerid='$callerid';";
|
||||||
$affected_rows = $dbhA->do($stmtA);
|
$affected_rows = $dbhA->do($stmtA);
|
||||||
if ($M) {print STDERR "-- VDCL XFER : |$affected_rows|update of vac table: $callerid\n|$stmtA|\n";}
|
if ($AGILOG) {$agi_string = "-- VDCL XFER : |$affected_rows|$callerid\n|$stmtA|"; &agi_output;}
|
||||||
|
|
||||||
$stmtA = "UPDATE vicidial_xfer_log set closer='$VDADuser' where lead_id = '$CIDlead_id' order by call_date desc limit 1;";
|
$stmtA = "UPDATE vicidial_xfer_log set closer='$VDADuser' where lead_id = '$CIDlead_id' order by call_date desc limit 1;";
|
||||||
if($M){print STDERR "\n\n|$stmtA|\n";}
|
|
||||||
$affected_rows = $dbhA->do($stmtA);
|
$affected_rows = $dbhA->do($stmtA);
|
||||||
if ($M) {print STDERR "-- VDXL vicidial_xfer_log update: |$affected_rows|$CIDlead_id|$VDADuser\n";}
|
if ($AGILOG) {$agi_string = "-- VDXL XFER vicidial_xfer_log update: |$affected_rows|$CIDlead_id|$VDADuser\n|$stmtA|"; &agi_output;}
|
||||||
|
|
||||||
$dbhA->disconnect();
|
$dbhA->disconnect();
|
||||||
|
|
||||||
print STDERR "\nexiting the VDAD app, transferring call to $VDADconf_exten\n";
|
if ($AGILOG) {$agi_string = "exiting VDAD app, transferring call to $VDADconf_exten"; &agi_output;}
|
||||||
print "SET CONTEXT $ext_context\n";
|
print "SET CONTEXT $ext_context\n";
|
||||||
checkresult($result);
|
checkresult($result);
|
||||||
print "SET EXTENSION $VDADconf_exten\n";
|
print "SET EXTENSION $VDADconf_exten\n";
|
||||||
@@ -425,23 +428,20 @@ if ($channel_status < 1)
|
|||||||
|
|
||||||
$now_date_epoch = time();
|
$now_date_epoch = time();
|
||||||
$now_date = "$year-$mon-$mday $hour:$min:$sec";
|
$now_date = "$year-$mon-$mday $hour:$min:$sec";
|
||||||
print STDERR "\nXXXXXXXXXX VDAD transferred: start|stop $start_time|$now_date\n";
|
if ($AGILOG) {$agi_string = "XXXXX VDAD transferred: start|stop $start_time|$now_date"; &agi_output;}
|
||||||
|
|
||||||
exit;
|
exit;
|
||||||
}
|
}
|
||||||
else
|
else
|
||||||
{
|
{
|
||||||
print STDERR "NNNNNNNNNN No agent record found!!!\n";
|
if ($AGILOG) {$agi_string = "NNNNN No available agent found"; &agi_output;}
|
||||||
}
|
}
|
||||||
}
|
}
|
||||||
else
|
else
|
||||||
{
|
{
|
||||||
print STDERR "WWWWWWWW VDAD XFER WAIT: |$rec_countWAIT|$channel_group|$channel|$callerid|$uniqueid|\n";
|
if ($AGILOG) {$agi_string = "WWWWW VDAD XFER WAIT: |$rec_countWAIT|$channel_group|$channel|$callerid|$uniqueid|"; &agi_output;}
|
||||||
}
|
}
|
||||||
|
|
||||||
### sleep for 99 hundredths of a second
|
|
||||||
usleep(1*990*1000);
|
|
||||||
|
|
||||||
if ($hold_message_counter > 30)
|
if ($hold_message_counter > 30)
|
||||||
{
|
{
|
||||||
$AGI->stream_file('generic_hold');
|
$AGI->stream_file('generic_hold');
|
||||||
@@ -455,7 +455,20 @@ if ($hold_tone_counter > 3)
|
|||||||
}
|
}
|
||||||
else {$hold_tone_counter++;}
|
else {$hold_tone_counter++;}
|
||||||
|
|
||||||
$drop_timer++;
|
if ($drop_timer < 3)
|
||||||
|
{
|
||||||
|
### sleep for 44.5 hundredths of a second
|
||||||
|
usleep(1*445*1000);
|
||||||
|
|
||||||
|
$drop_timer = ($drop_timer + 0.5);
|
||||||
|
}
|
||||||
|
else
|
||||||
|
{
|
||||||
|
### sleep for 99 hundredths of a second
|
||||||
|
usleep(1*990*1000);
|
||||||
|
|
||||||
|
$drop_timer++;
|
||||||
|
}
|
||||||
}
|
}
|
||||||
|
|
||||||
|
|
||||||
@@ -488,12 +501,13 @@ if ($drop_seconds < 1)
|
|||||||
}
|
}
|
||||||
else
|
else
|
||||||
{
|
{
|
||||||
|
$cbc=0;
|
||||||
$stmtA = "SELECT voicemail_ext FROM vicidial_inbound_groups where group_id = '$channel_group' limit 1;";
|
$stmtA = "SELECT voicemail_ext FROM vicidial_inbound_groups where group_id = '$channel_group' limit 1;";
|
||||||
if($M){print STDERR "\n\n|$stmtA|\n";}
|
if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
|
||||||
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
|
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
|
||||||
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
|
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
|
||||||
$sthArows=$sthA->rows;
|
$sthArows=$sthA->rows;
|
||||||
$cbc=0;
|
$rec_countCUSTDATA=0;
|
||||||
while ($sthArows > $cbc)
|
while ($sthArows > $cbc)
|
||||||
{
|
{
|
||||||
@aryA = $sthA->fetchrow_array;
|
@aryA = $sthA->fetchrow_array;
|
||||||
@@ -503,7 +517,6 @@ if ($drop_seconds < 1)
|
|||||||
$cbc++;
|
$cbc++;
|
||||||
}
|
}
|
||||||
$sthA->finish();
|
$sthA->finish();
|
||||||
|
|
||||||
}
|
}
|
||||||
}
|
}
|
||||||
|
|
||||||
@@ -513,7 +526,7 @@ if ($drop_seconds < 1)
|
|||||||
|
|
||||||
if (length($DROPexten)>0)
|
if (length($DROPexten)>0)
|
||||||
{ ### if DROP extension is defined then send the dropped call there instead of hangup
|
{ ### if DROP extension is defined then send the dropped call there instead of hangup
|
||||||
print STDERR "\nexiting the VDAD app, transferring call to $DROPexten\n";
|
if ($AGILOG) {$agi_string = "exiting the VDAD app, transferring call to $DROPexten"; &agi_output;}
|
||||||
print "SET CONTEXT $ext_context\n";
|
print "SET CONTEXT $ext_context\n";
|
||||||
checkresult($result);
|
checkresult($result);
|
||||||
print "SET EXTENSION $DROPexten\n";
|
print "SET EXTENSION $DROPexten\n";
|
||||||
@@ -524,32 +537,25 @@ if ($drop_seconds < 1)
|
|||||||
else
|
else
|
||||||
{
|
{
|
||||||
### insert a NEW record to the vicidial_manager table to be processed
|
### insert a NEW record to the vicidial_manager table to be processed
|
||||||
$stmtA = "INSERT INTO vicidial_manager values('','','$SQLdate','NEW','N','$server_ip','','Hangup','$VHqueryCID','Channel: $channel','','','','','','','','','')";
|
$stmtA = "INSERT INTO vicidial_manager values('','','$SQLdate','NEW','N','$VARserver_ip','','Hangup','$VHqueryCID','Channel: $channel','','','','','','','','','')";
|
||||||
$affected_rows = $dbhA->do($stmtA);
|
$affected_rows = $dbhA->do($stmtA);
|
||||||
if ($M) {print STDERR "-- VDCL call_hungup timout: |$VHqueryCID|$VDADconf_exten|$channel|insert to vicidial_manager\n";}
|
if ($AGILOG) {$agi_string = "-- VDCL call_hungup timout: |$VHqueryCID|$VDADconf_exten|$channel|insert to vicidial_manager"; &agi_output;}
|
||||||
}
|
}
|
||||||
|
|
||||||
$stmtA = "DELETE FROM vicidial_auto_calls where callerid='$callerid' and server_ip='$server_ip' order by call_time desc limit 1;";
|
$stmtA = "DELETE FROM vicidial_auto_calls where callerid='$callerid' and server_ip='$VARserver_ip' order by call_time desc limit 1;";
|
||||||
$affected_rows = $dbhA->do($stmtA);
|
$affected_rows = $dbhA->do($stmtA);
|
||||||
if ($M) {print STDERR "-- VDCL vac record deleted: |$affected_rows| $VDADcampaign|$server_ip\n";}
|
if ($AGILOG) {$agi_string = "-- VDCL vac record deleted: |$affected_rows| $VDADcampaign|"; &agi_output;}
|
||||||
|
|
||||||
$stmtA = "UPDATE vicidial_closer_log set status='DROP',end_epoch='$now_date_epoch',length_in_sec='$drop_seconds' where lead_id = '$CIDlead_id' order by start_epoch desc limit 1;";
|
$stmtA = "UPDATE vicidial_closer_log set status='DROP',end_epoch='$now_date_epoch',length_in_sec='$drop_seconds' where lead_id = '$CIDlead_id' order by start_epoch desc limit 1;";
|
||||||
if($M){print STDERR "\n\n|$stmtA|\n";}
|
|
||||||
$affected_rows = $dbhA->do($stmtA);
|
$affected_rows = $dbhA->do($stmtA);
|
||||||
if ($M) {print STDERR "-- VDCL vicidial_closer_log update: |$affected_rows|$CIDlead_id\n";}
|
if ($AGILOG) {$agi_string = "-- VDCL vcl update: |$affected_rows|$CIDlead_id|\n|$stmtA|"; &agi_output;}
|
||||||
|
|
||||||
$stmtA = "UPDATE vicidial_list set status='XDROP' where lead_id = '$CIDlead_id';";
|
$stmtA = "UPDATE vicidial_list set status='XDROP' where lead_id = '$CIDlead_id';";
|
||||||
if($M){print STDERR "\n\n|$stmtA|\n";}
|
|
||||||
$affected_rows = $dbhA->do($stmtA);
|
$affected_rows = $dbhA->do($stmtA);
|
||||||
if ($M) {print STDERR "-- VDCL vicidial_list update: |$affected_rows|$CIDlead_id\n";}
|
if ($AGILOG) {$agi_string = "-- VDCL vl update: |$affected_rows|$CIDlead_id|\n|$stmtA|"; &agi_output;}
|
||||||
|
|
||||||
}
|
}
|
||||||
|
|
||||||
|
$dbhA->disconnect();
|
||||||
|
|
||||||
$dbhA->disconnect();
|
|
||||||
|
|
||||||
|
|
||||||
|
|
||||||
exit;
|
exit;
|
||||||
|
|
||||||
@@ -572,3 +578,20 @@ sub checkresult {
|
|||||||
$fail++;
|
$fail++;
|
||||||
}
|
}
|
||||||
}
|
}
|
||||||
|
|
||||||
|
|
||||||
|
sub agi_output
|
||||||
|
{
|
||||||
|
if ($AGILOG >=2)
|
||||||
|
{
|
||||||
|
### open the log file for writing ###
|
||||||
|
open(Lout, ">>$AGILOGfile")
|
||||||
|
|| die "Can't open $AGILOGfile: $!\n";
|
||||||
|
print Lout "$now_date|$script|$agi_string\n";
|
||||||
|
close(Lout);
|
||||||
|
}
|
||||||
|
### send to STDERR writing ###
|
||||||
|
if ( ($AGILOG == '1') || ($AGILOG == '3') )
|
||||||
|
{print STDERR "$now_date|$script|$agi_string\n";}
|
||||||
|
$agi_string='';
|
||||||
|
}
|
||||||
|
|||||||
@@ -1,6 +1,6 @@
|
|||||||
#!/usr/bin/perl
|
#!/usr/bin/perl
|
||||||
#
|
#
|
||||||
# agi-VDADcloser_PHONE.agi version 0.4 *DBI-version*
|
# agi-VDADcloser_PHONE.agi version 0.5 *DBI-version*
|
||||||
#
|
#
|
||||||
# runs when a call comes in from a VICIDIAL fronter from a foreign location. This script will
|
# runs when a call comes in from a VICIDIAL fronter from a foreign location. This script will
|
||||||
# send the calls out to the closers that are logged in. Customer data is not supplied aside from phone number,
|
# send the calls out to the closers that are logged in. Customer data is not supplied aside from phone number,
|
||||||
@@ -40,13 +40,42 @@
|
|||||||
# 60504-1243 - Added drop second/message/exten options from inbound_group
|
# 60504-1243 - Added drop second/message/exten options from inbound_group
|
||||||
# 60811-1100 - Changed to DBI
|
# 60811-1100 - Changed to DBI
|
||||||
# 60811-1145 - changed to use /etc/astguiclient.conf for configs
|
# 60811-1145 - changed to use /etc/astguiclient.conf for configs
|
||||||
|
# 60821-1021 - added output options check from database
|
||||||
|
# - changed look for agent every 0.5 second for first 4 sec on hold
|
||||||
#
|
#
|
||||||
|
|
||||||
$V = 1; # set to 1 for verbose mode
|
$script = 'agi-VDADcloser_PHONE.agi';
|
||||||
$M = 1; # set to 1 for 2 line messages mode
|
|
||||||
|
|
||||||
$DROP_TIME = 360; ### number of seconds to wait until you drop a waiting call
|
$DROP_TIME = 360; ### number of seconds to wait until you drop a waiting call
|
||||||
|
|
||||||
|
($sec,$min,$hour,$mday,$mon,$year,$wday,$yday,$isdst) = localtime(time);
|
||||||
|
$year = ($year + 1900);
|
||||||
|
$mon++;
|
||||||
|
if ($mon < 10) {$mon = "0$mon";}
|
||||||
|
if ($mday < 10) {$mday = "0$mday";}
|
||||||
|
if ($hour < 10) {$Fhour = "0$hour";}
|
||||||
|
if ($min < 10) {$min = "0$min";}
|
||||||
|
if ($sec < 10) {$sec = "0$sec";}
|
||||||
|
|
||||||
|
$now_date_epoch = time();
|
||||||
|
$now_date = "$year-$mon-$mday $hour:$min:$sec";
|
||||||
|
$start_time=$now_date;
|
||||||
|
$CIDdate = "$mon$mday$hour$min$sec";
|
||||||
|
$tsSQLdate = "$year$mon$mday$hour$min$sec";
|
||||||
|
$SQLdate = "$year-$mon-$mday $hour:$min:$sec";
|
||||||
|
$SQLdateBEGIN = $SQLdate;
|
||||||
|
|
||||||
|
$BDtarget = ($secX - 5);
|
||||||
|
($Bsec,$Bmin,$Bhour,$Bmday,$Bmon,$Byear,$Bwday,$Byday,$Bisdst) = localtime($BDtarget);
|
||||||
|
$Byear = ($Byear + 1900);
|
||||||
|
$Bmon++;
|
||||||
|
if ($Bmon < 10) {$Bmon = "0$Bmon";}
|
||||||
|
if ($Bmday < 10) {$Bmday = "0$Bmday";}
|
||||||
|
if ($Bhour < 10) {$Bhour = "0$Bhour";}
|
||||||
|
if ($Bmin < 10) {$Bmin = "0$Bmin";}
|
||||||
|
if ($Bsec < 10) {$Bsec = "0$Bsec";}
|
||||||
|
$BDtsSQLdate = "$Byear$Bmon$Bmday$Bhour$Bmin$Bsec";
|
||||||
|
|
||||||
# default path to astguiclient configuration file:
|
# default path to astguiclient configuration file:
|
||||||
$PATHconf = '/etc/astguiclient.conf';
|
$PATHconf = '/etc/astguiclient.conf';
|
||||||
|
|
||||||
@@ -85,57 +114,45 @@ foreach(@conf)
|
|||||||
$i++;
|
$i++;
|
||||||
}
|
}
|
||||||
|
|
||||||
# Customized Variables
|
|
||||||
$server_ip = $VARserver_ip; # Asterisk server IP
|
|
||||||
|
|
||||||
if (!$VARDB_port) {$VARDB_port='3306';}
|
if (!$VARDB_port) {$VARDB_port='3306';}
|
||||||
|
if (!$AGILOGfile) {$AGILOGfile = "$PATHlogs/agiout.$year-$mon-$mday";}
|
||||||
|
|
||||||
use DBI;
|
use DBI;
|
||||||
use Time::HiRes ('gettimeofday','usleep','sleep'); # necessary to have perl sleep command of less than one second
|
use Time::HiRes ('gettimeofday','usleep','sleep'); # necessary to have perl sleep command of less than one second
|
||||||
use Asterisk::AGI;
|
use Asterisk::AGI;
|
||||||
$AGI = new Asterisk::AGI;
|
$AGI = new Asterisk::AGI;
|
||||||
|
|
||||||
|
$dbhA = DBI->connect("DBI:mysql:$VARDB_database:$VARDB_server:$VARDB_port", "$VARDB_user", "$VARDB_pass")
|
||||||
|
or die "Couldn't connect to database: " . DBI->errstr;
|
||||||
|
|
||||||
|
### Grab Server values from the database
|
||||||
($sec,$min,$hour,$mday,$mon,$year,$wday,$yday,$isdst) = localtime(time);
|
$stmtA = "SELECT agi_output FROM servers where server_ip = '$VARserver_ip';";
|
||||||
$year = ($year + 1900);
|
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
|
||||||
$mon++;
|
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
|
||||||
if ($mon < 10) {$mon = "0$mon";}
|
$sthArows=$sthA->rows;
|
||||||
if ($mday < 10) {$mday = "0$mday";}
|
$rec_count=0;
|
||||||
if ($hour < 10) {$Fhour = "0$hour";}
|
while ($sthArows > $rec_count)
|
||||||
if ($min < 10) {$min = "0$min";}
|
{
|
||||||
if ($sec < 10) {$sec = "0$sec";}
|
$AGILOG = '0';
|
||||||
|
@aryA = $sthA->fetchrow_array;
|
||||||
$now_date_epoch = time();
|
$DBagi_output = "$aryA[0]";
|
||||||
$now_date = "$year-$mon-$mday $hour:$min:$sec";
|
if ($DBagi_output =~ /STDERR/) {$AGILOG = '1';}
|
||||||
$start_time=$now_date;
|
if ($DBagi_output =~ /FILE/) {$AGILOG = '2';}
|
||||||
$CIDdate = "$mon$mday$hour$min$sec";
|
if ($DBagi_output =~ /BOTH/) {$AGILOG = '3';}
|
||||||
$tsSQLdate = "$year$mon$mday$hour$min$sec";
|
$rec_count++;
|
||||||
$SQLdate = "$year-$mon-$mday $hour:$min:$sec";
|
}
|
||||||
$SQLdateBEGIN = $SQLdate;
|
$sthA->finish();
|
||||||
|
|
||||||
$BDtarget = ($secX - 5);
|
|
||||||
($Bsec,$Bmin,$Bhour,$Bmday,$Bmon,$Byear,$Bwday,$Byday,$Bisdst) = localtime($BDtarget);
|
|
||||||
$Byear = ($Byear + 1900);
|
|
||||||
$Bmon++;
|
|
||||||
if ($Bmon < 10) {$Bmon = "0$Bmon";}
|
|
||||||
if ($Bmday < 10) {$Bmday = "0$Bmday";}
|
|
||||||
if ($Bhour < 10) {$Bhour = "0$Bhour";}
|
|
||||||
if ($Bmin < 10) {$Bmin = "0$Bmin";}
|
|
||||||
if ($Bsec < 10) {$Bsec = "0$Bsec";}
|
|
||||||
$BDtsSQLdate = "$Byear$Bmon$Bmday$Bhour$Bmin$Bsec";
|
|
||||||
|
|
||||||
|
|
||||||
|
|
||||||
### begin parsing run-time options ###
|
### begin parsing run-time options ###
|
||||||
if (length($ARGV[0])>1)
|
if (length($ARGV[0])>1)
|
||||||
{
|
{
|
||||||
if ($V) {print STDERR "Perl Environment Dump:\n";}
|
if ($AGILOG) {$agi_string = "Perl Environment Dump:"; &agi_output;}
|
||||||
$i=0;
|
$i=0;
|
||||||
while ($#ARGV >= $i)
|
while ($#ARGV >= $i)
|
||||||
{
|
{
|
||||||
$args = "$args $ARGV[$i]";
|
$args = "$args $ARGV[$i]";
|
||||||
if ($V) {print STDERR "$i|$ARGV[$i]|\n";}
|
if ($AGILOG) {$agi_string = "$i|$ARGV[$i]"; &agi_output;}
|
||||||
$i++;
|
$i++;
|
||||||
}
|
}
|
||||||
|
|
||||||
@@ -169,16 +186,12 @@ if ($V) {print STDERR "Perl Environment Dump:\n";}
|
|||||||
}
|
}
|
||||||
}
|
}
|
||||||
}
|
}
|
||||||
else
|
|
||||||
{
|
|
||||||
if ($V) {print "no command line options set\n";}
|
|
||||||
}
|
|
||||||
|
|
||||||
$|=1;
|
$|=1;
|
||||||
while(<STDIN>) {
|
while(<STDIN>) {
|
||||||
chomp;
|
chomp;
|
||||||
last unless length($_);
|
last unless length($_);
|
||||||
if ($V)
|
if ($AGILOG)
|
||||||
{
|
{
|
||||||
if (/^agi_(\w+)\:\s+(.*)$/)
|
if (/^agi_(\w+)\:\s+(.*)$/)
|
||||||
{
|
{
|
||||||
@@ -220,44 +233,36 @@ while(<STDIN>) {
|
|||||||
}
|
}
|
||||||
}
|
}
|
||||||
|
|
||||||
if ($V)
|
foreach $i (sort keys %AGI)
|
||||||
{
|
{
|
||||||
|
if ($AGILOG) {$agi_string = " -- $i = $AGI{$i}"; &agi_output;}
|
||||||
|
}
|
||||||
|
|
||||||
|
if ($AGILOG) {$agi_string = "AGI Variables: |$unique_id|$channel|$extension|$type|$callerid|"; &agi_output;}
|
||||||
|
|
||||||
if ($V) {print STDERR "AGI Environment Dump:\n";}
|
|
||||||
foreach $i (sort keys %AGI) {
|
|
||||||
if ($V) {print STDERR " -- $i = $AGI{$i}\n";}
|
|
||||||
}
|
|
||||||
}
|
|
||||||
|
|
||||||
$VDADcampaign='';
|
$VDADcampaign='';
|
||||||
$VDADphone='';
|
$VDADphone='';
|
||||||
$VDADphone_code='';
|
$VDADphone_code='';
|
||||||
|
|
||||||
if ($V) {print STDERR "AGI Environment Dump: |$unique_id|$channel|$extension|$type|$callerid|\n";}
|
|
||||||
|
|
||||||
|
|
||||||
$CIDlead_id = $callerid;
|
$CIDlead_id = $callerid;
|
||||||
$CIDlead_id = substr($CIDlead_id, 11, 9);
|
$CIDlead_id = substr($CIDlead_id, 11, 9);
|
||||||
$CIDlead_id = ($CIDlead_id + 0);
|
$CIDlead_id = ($CIDlead_id + 0);
|
||||||
|
|
||||||
if ($V) {print STDERR "\nCALL RECEIVED IN FROM VDAD: $callerid $channel\n";}
|
if ($AGILOG) {$agi_string = ""+++++ VDAD START : |$CIDlead_id|$now_date|"; &agi_output;}
|
||||||
if ($M) {print STDERR "+++++ VDCL START : |$unique_id|$channel|$extension|$type|$callerid|$CIDlead_id|$now_date\n";}
|
|
||||||
|
|
||||||
if ($channel =~ /Local/i)
|
if ($channel =~ /Local/i)
|
||||||
{
|
{
|
||||||
if ($M) {print STDERR "+++++ VDCL START LOCAL CHANNEL: EXITING\n";}
|
if ($AGILOG) {$agi_string = ""+++++ VDAD START LOCAL CHANNEL: EXITING- $priority"; &agi_output;}
|
||||||
exit;
|
exit;
|
||||||
}
|
}
|
||||||
if (!$list_id) {$list_id = '999';}
|
if (!$list_id) {$list_id = '999';}
|
||||||
if (!$phone_code) {$phone_code = '1';}
|
if (!$phone_code) {$phone_code = '1';}
|
||||||
if (!$VLcomments) {$VLcomments = '';}
|
if (!$VLcomments) {$VLcomments = '';}
|
||||||
|
|
||||||
$dbhA = DBI->connect("DBI:mysql:$VARDB_database:$VARDB_server:$VARDB_port", "$VARDB_user", "$VARDB_pass")
|
|
||||||
or die "Couldn't connect to database: " . DBI->errstr;
|
|
||||||
|
|
||||||
### Grab Server values from the database
|
### Grab Server values from the database
|
||||||
$cbc=0;
|
$cbc=0;
|
||||||
$stmtA = "SELECT voicemail_dump_exten,ext_context,answer_transfer_agent,local_gmt,asterisk_version,max_vicidial_trunks FROM servers where server_ip = '$server_ip';";
|
$stmtA = "SELECT voicemail_dump_exten,ext_context,answer_transfer_agent,local_gmt,asterisk_version,max_vicidial_trunks FROM servers where server_ip = '$VARserver_ip';";
|
||||||
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
|
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
|
||||||
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
|
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
|
||||||
$sthArows=$sthA->rows;
|
$sthArows=$sthA->rows;
|
||||||
@@ -300,22 +305,22 @@ $sthA->finish();
|
|||||||
|
|
||||||
$new_lead_id = $insert_lead_id;
|
$new_lead_id = $insert_lead_id;
|
||||||
$CIDlead_id = $new_lead_id;
|
$CIDlead_id = $new_lead_id;
|
||||||
if($M){print STDERR "\n|$stmtA|$new_lead_id|\n";}
|
if ($AGILOG) {$agi_string = "|$stmtA|$new_lead_id|"; &agi_output;}
|
||||||
|
|
||||||
$PADlead_id = sprintf("%09s", $new_lead_id); while (length($PADlead_id) > 9) {chop($PADlead_id);}
|
$PADlead_id = sprintf("%09s", $new_lead_id); while (length($PADlead_id) > 9) {chop($PADlead_id);}
|
||||||
# YmmddhhmmssLLLLLLLLL
|
# YmmddhhmmssLLLLLLLLL
|
||||||
$YqueryCID = "Y$CIDdate$PADlead_id";
|
$YqueryCID = "Y$CIDdate$PADlead_id";
|
||||||
$callerid = $YqueryCID;
|
$callerid = $YqueryCID;
|
||||||
### set the callerid
|
### set the callerid
|
||||||
print "SET CALLERID $YqueryCID\n";
|
print "SET CALLERID $YqueryCID\n";
|
||||||
checkresult($result);
|
checkresult($result);
|
||||||
print STDERR "callerID changed: $YqueryCID\n";
|
if ($AGILOG) {$agi_string = "callerID changed: $YqueryCID"; &agi_output;}
|
||||||
|
|
||||||
$VDADcampaign = "$channel_group";
|
$VDADcampaign = "$channel_group";
|
||||||
$VDADphone = "$cust_phone";
|
$VDADphone = "$cust_phone";
|
||||||
$VDADphone_code = "$phone_code";
|
$VDADphone_code = "$phone_code";
|
||||||
$VDADlead_id = "$new_lead_id";
|
$VDADlead_id = "$new_lead_id";
|
||||||
$VDADfronter = "$ref_agent";
|
$VDADfronter = "$ref_agent";
|
||||||
|
|
||||||
### Grab inbound_group values from the database
|
### Grab inbound_group values from the database
|
||||||
$cbc=0;
|
$cbc=0;
|
||||||
@@ -339,18 +344,18 @@ $sthA->finish();
|
|||||||
|
|
||||||
|
|
||||||
### insert a LIVE record to the vicidial_auto_calls table
|
### insert a LIVE record to the vicidial_auto_calls table
|
||||||
$stmtA = "INSERT INTO vicidial_auto_calls values('','$server_ip','$channel_group','LIVE','$CIDlead_id','$uniqueid','$callerid','$channel','$VDADphone_code','$VDADphone','$SQLdate','IN')";
|
$stmtA = "INSERT INTO vicidial_auto_calls values('','$VARserver_ip','$channel_group','LIVE','$CIDlead_id','$uniqueid','$callerid','$channel','$VDADphone_code','$VDADphone','$SQLdate','IN')";
|
||||||
$affected_rows = $dbhA->do($stmtA);
|
$affected_rows = $dbhA->do($stmtA);
|
||||||
|
|
||||||
$stmtA = "INSERT INTO vicidial_closer_log (lead_id,campaign_id,call_date,start_epoch,status,phone_code,phone_number,user,processed) values('$CIDlead_id','$VDADcampaign','$SQLdate','$now_date_epoch','QUEUE','$VDADphone_code','$VDADphone','VDCL','N')";
|
$stmtA = "INSERT INTO vicidial_closer_log (lead_id,campaign_id,call_date,start_epoch,status,phone_code,phone_number,user,processed) values('$CIDlead_id','$VDADcampaign','$SQLdate','$now_date_epoch','QUEUE','$VDADphone_code','$VDADphone','VDCL','N')";
|
||||||
if($M){print STDERR "\n|$stmtA|\n";}
|
if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
|
||||||
$affected_rows = $dbhA->do($stmtA);
|
$affected_rows = $dbhA->do($stmtA);
|
||||||
if ($M) {print STDERR "-- VDCL : |$VDADlead_id|$CIDlead_id|insert to vicidial_closer_log\n";}
|
if ($AGILOG) {$agi_string = "-- VDCL : |$VDADlead_id|$CIDlead_id|insert to vicidial_closer_log"; &agi_output;}
|
||||||
|
|
||||||
$stmtA = "INSERT INTO vicidial_xfer_log (lead_id,campaign_id,call_date,phone_code,phone_number,user,closer) values('$CIDlead_id','$VDADcampaign','$SQLdate','$VDADphone_code','$VDADphone','$VDADfronter','VDXL')";
|
$stmtA = "INSERT INTO vicidial_xfer_log (lead_id,campaign_id,call_date,phone_code,phone_number,user,closer) values('$CIDlead_id','$VDADcampaign','$SQLdate','$VDADphone_code','$VDADphone','$VDADfronter','VDXL')";
|
||||||
if($M){print STDERR "\n|$stmtA|\n";}
|
if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
|
||||||
$affected_rows = $dbhA->do($stmtA);
|
$affected_rows = $dbhA->do($stmtA);
|
||||||
if ($M) {print STDERR "-- VDXL : |$VDADlead_id|$CIDlead_id|insert to vicidial_closer_log\n";}
|
if ($AGILOG) {$agi_string = "-- VDXL : |$VDADlead_id|$CIDlead_id|insert to vicidial_xferr_log"; &agi_output;}
|
||||||
|
|
||||||
|
|
||||||
$drop_timer=0;
|
$drop_timer=0;
|
||||||
@@ -363,7 +368,7 @@ while ($drop_timer <= $DROP_TIME)
|
|||||||
$channel_status = $AGI->channel_status("$channel");
|
$channel_status = $AGI->channel_status("$channel");
|
||||||
if ($channel_status < 1)
|
if ($channel_status < 1)
|
||||||
{
|
{
|
||||||
print STDERR "CHANNEL $channel DOWN $channel_status $DROP_TIME|$drop_timer CHECKING AGAIN...\n";
|
if ($AGILOG) {$agi_string = "CHANNEL $channel DOWN $channel_status $DROP_TIME|$drop_timer CHECKING AGAIN"; &agi_output;}
|
||||||
### sleep for 99 hundredths of a second
|
### sleep for 99 hundredths of a second
|
||||||
usleep(1*990*1000);
|
usleep(1*990*1000);
|
||||||
|
|
||||||
@@ -371,12 +376,11 @@ if ($channel_status < 1)
|
|||||||
|
|
||||||
if ($channel_status_DC < 1)
|
if ($channel_status_DC < 1)
|
||||||
{
|
{
|
||||||
print STDERR "CHANNEL $channel DOWN $channel_status $DROP_TIME|$drop_timer\n";
|
if ($AGILOG) {$agi_string = "CHANNEL $channel DOWN $channel_status $DROP_TIME|$drop_timer"; &agi_output;}
|
||||||
if ($drop_timer < 360) {$drop_seconds = $drop_timer;}
|
if ($drop_timer < 360) {$drop_seconds = $drop_timer;}
|
||||||
$drop_timer = ($drop_timer + 360);
|
$drop_timer = ($drop_timer + 360);
|
||||||
}
|
}
|
||||||
}
|
}
|
||||||
|
|
||||||
$cbc=0;
|
$cbc=0;
|
||||||
$stmtA = "SELECT next_agent_call FROM vicidial_inbound_groups where group_id='$channel_group';";
|
$stmtA = "SELECT next_agent_call FROM vicidial_inbound_groups where group_id='$channel_group';";
|
||||||
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
|
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
|
||||||
@@ -399,8 +403,8 @@ if ($channel_status < 1)
|
|||||||
|
|
||||||
$rec_countWAIT=0;
|
$rec_countWAIT=0;
|
||||||
$cbc=0;
|
$cbc=0;
|
||||||
$stmtA = "SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and server_ip='$server_ip' and campaign_id = '$channel_group' and call_time < \"$SQLdateBEGIN\" and lead_id != '$VDADlead_id';";
|
$stmtA = "SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and server_ip='$VARserver_ip' and campaign_id = '$channel_group' and call_time < \"$SQLdateBEGIN\" and lead_id != '$VDADlead_id';";
|
||||||
if($M){print STDERR "\n\n|$stmtA|\n";}
|
if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
|
||||||
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
|
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
|
||||||
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
|
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
|
||||||
$sthArows=$sthA->rows;
|
$sthArows=$sthA->rows;
|
||||||
@@ -415,14 +419,14 @@ if ($channel_status < 1)
|
|||||||
|
|
||||||
if ($rec_countWAIT < 1)
|
if ($rec_countWAIT < 1)
|
||||||
{
|
{
|
||||||
$stmtA = "UPDATE vicidial_live_agents set status='QUEUE',lead_id='$CIDlead_id',uniqueid='$unique_id', channel='$channel', callerid='$callerid' where status IN('CLOSER','READY') and server_ip='$server_ip' and campaign_id LIKE \"%CLOSER%\" and closer_campaigns LIKE \"% $VDADcampaign %\" and last_update_time > '$BDtsSQLdate' $agent_call_order limit 1;";
|
$stmtA = "UPDATE vicidial_live_agents set status='QUEUE',lead_id='$CIDlead_id',uniqueid='$unique_id', channel='$channel', callerid='$callerid' where status IN('CLOSER','READY') and server_ip='$VARserver_ip' and campaign_id LIKE \"%CLOSER%\" and closer_campaigns LIKE \"% $VDADcampaign %\" and last_update_time > '$BDtsSQLdate' $agent_call_order limit 1;";
|
||||||
$affected_rows = $dbhA->do($stmtA);
|
$affected_rows = $dbhA->do($stmtA);
|
||||||
if ($M) {print STDERR "-- VDAD get agent: |$affected_rows|update of vla table: $VDADcampaign|$server_ip\n|$stmtA|\n";}
|
if ($AGILOG) {$agi_string = "-- VDAD get agent: |$affected_rows|$VDADcampaign|$stmtA|"; &agi_output;}
|
||||||
if ($affected_rows > 0)
|
if ($affected_rows > 0)
|
||||||
{
|
{
|
||||||
$cbc=0;
|
$cbc=0;
|
||||||
$stmtA = "SELECT conf_exten,user,extension FROM vicidial_live_agents where status = 'QUEUE' and server_ip='$server_ip' and campaign_id LIKE \"%CLOSER%\" and callerid='$callerid' and channel='$channel' order by last_call_time limit 1;";
|
$stmtA = "SELECT conf_exten,user,extension FROM vicidial_live_agents where status = 'QUEUE' and server_ip='$VARserver_ip' and campaign_id LIKE \"%CLOSER%\" and callerid='$callerid' and channel='$channel' order by last_call_time limit 1;";
|
||||||
if($M){print STDERR "\n\n|$stmtA|\n";}
|
if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
|
||||||
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
|
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
|
||||||
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
|
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
|
||||||
$sthArows=$sthA->rows;
|
$sthArows=$sthA->rows;
|
||||||
@@ -441,16 +445,15 @@ if ($channel_status < 1)
|
|||||||
|
|
||||||
$stmtA = "UPDATE vicidial_auto_calls set status='CLOSER' where callerid='$callerid';";
|
$stmtA = "UPDATE vicidial_auto_calls set status='CLOSER' where callerid='$callerid';";
|
||||||
$affected_rows = $dbhA->do($stmtA);
|
$affected_rows = $dbhA->do($stmtA);
|
||||||
if ($M) {print STDERR "-- VDCL XFER : |$affected_rows|update of vac table: $callerid\n|$stmtA|\n";}
|
if ($AGILOG) {$agi_string = "-- VDCL XFER : |$affected_rows|$callerid\n|$stmtA|"; &agi_output;}
|
||||||
|
|
||||||
$stmtA = "UPDATE vicidial_xfer_log set closer='$VDADuser' where lead_id = '$CIDlead_id' order by call_date desc limit 1;";
|
$stmtA = "UPDATE vicidial_xfer_log set closer='$VDADuser' where lead_id = '$CIDlead_id' order by call_date desc limit 1;";
|
||||||
if($M){print STDERR "\n\n|$stmtA|\n";}
|
|
||||||
$affected_rows = $dbhA->do($stmtA);
|
$affected_rows = $dbhA->do($stmtA);
|
||||||
if ($M) {print STDERR "-- VDXL vicidial_xfer_log update: |$affected_rows|$CIDlead_id|$VDADuser\n";}
|
if ($AGILOG) {$agi_string = "-- VDXL XFER vicidial_xfer_log update: |$affected_rows|$CIDlead_id|$VDADuser\n|$stmtA|"; &agi_output;}
|
||||||
|
|
||||||
$dbhA->disconnect();
|
$dbhA->disconnect();
|
||||||
|
|
||||||
print STDERR "\nexiting the VDAD app, transferring call to $VDADconf_exten\n";
|
if ($AGILOG) {$agi_string = "exiting VDAD app, transferring call to $VDADconf_exten"; &agi_output;}
|
||||||
print "SET CONTEXT $ext_context\n";
|
print "SET CONTEXT $ext_context\n";
|
||||||
checkresult($result);
|
checkresult($result);
|
||||||
print "SET EXTENSION $VDADconf_exten\n";
|
print "SET EXTENSION $VDADconf_exten\n";
|
||||||
@@ -469,23 +472,20 @@ if ($channel_status < 1)
|
|||||||
|
|
||||||
$now_date_epoch = time();
|
$now_date_epoch = time();
|
||||||
$now_date = "$year-$mon-$mday $hour:$min:$sec";
|
$now_date = "$year-$mon-$mday $hour:$min:$sec";
|
||||||
print STDERR "\nXXXXXXXXXX VDAD transferred: start|stop $start_time|$now_date\n";
|
if ($AGILOG) {$agi_string = "XXXXX VDAD transferred: start|stop $start_time|$now_date"; &agi_output;}
|
||||||
|
|
||||||
exit;
|
exit;
|
||||||
}
|
}
|
||||||
else
|
else
|
||||||
{
|
{
|
||||||
print STDERR "NNNNNNNNNN No agent record found!!!\n";
|
if ($AGILOG) {$agi_string = "NNNNN No available agent found"; &agi_output;}
|
||||||
}
|
}
|
||||||
}
|
}
|
||||||
else
|
else
|
||||||
{
|
{
|
||||||
print STDERR "WWWWWWWW VDAD XFER WAIT: |$rec_countWAIT|$channel_group|$channel|$callerid|$uniqueid|\n";
|
if ($AGILOG) {$agi_string = "WWWWW VDAD XFER WAIT: |$rec_countWAIT|$channel_group|$channel|$callerid|$uniqueid|"; &agi_output;}
|
||||||
}
|
}
|
||||||
|
|
||||||
### sleep for 99 hundredths of a second
|
|
||||||
usleep(1*990*1000);
|
|
||||||
|
|
||||||
if ($hold_message_counter > 30)
|
if ($hold_message_counter > 30)
|
||||||
{
|
{
|
||||||
$AGI->stream_file('generic_hold');
|
$AGI->stream_file('generic_hold');
|
||||||
@@ -499,7 +499,20 @@ if ($hold_tone_counter > 3)
|
|||||||
}
|
}
|
||||||
else {$hold_tone_counter++;}
|
else {$hold_tone_counter++;}
|
||||||
|
|
||||||
$drop_timer++;
|
if ($drop_timer < 3)
|
||||||
|
{
|
||||||
|
### sleep for 44.5 hundredths of a second
|
||||||
|
usleep(1*445*1000);
|
||||||
|
|
||||||
|
$drop_timer = ($drop_timer + 0.5);
|
||||||
|
}
|
||||||
|
else
|
||||||
|
{
|
||||||
|
### sleep for 99 hundredths of a second
|
||||||
|
usleep(1*990*1000);
|
||||||
|
|
||||||
|
$drop_timer++;
|
||||||
|
}
|
||||||
}
|
}
|
||||||
|
|
||||||
|
|
||||||
@@ -534,18 +547,17 @@ if ($drop_seconds < 1)
|
|||||||
{
|
{
|
||||||
$cbc=0;
|
$cbc=0;
|
||||||
$stmtA = "SELECT voicemail_ext FROM vicidial_inbound_groups where group_id = '$channel_group' limit 1;";
|
$stmtA = "SELECT voicemail_ext FROM vicidial_inbound_groups where group_id = '$channel_group' limit 1;";
|
||||||
if($M){print STDERR "\n\n|$stmtA|\n";}
|
if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
|
||||||
|
|
||||||
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
|
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
|
||||||
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
|
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
|
||||||
$sthArows=$sthA->rows;
|
$sthArows=$sthA->rows;
|
||||||
$rec_countCUSTDATA=0;
|
$rec_countCUSTDATA=0;
|
||||||
while ($sthArows > $cbc)
|
while ($sthArows > $cbc)
|
||||||
{
|
{
|
||||||
|
@aryA = $sthA->fetchrow_array;
|
||||||
$VDADvoicemail_ext = "$aryA[0]";
|
$VDADvoicemail_ext = "$aryA[0]";
|
||||||
$VDADvoicemail_ext =~ s/\D//gi;
|
$VDADvoicemail_ext =~ s/\D//gi;
|
||||||
$DROPexten = "$voicemail_dump_exten$VDADvoicemail_ext";
|
$DROPexten = "$voicemail_dump_exten$VDADvoicemail_ext";
|
||||||
|
|
||||||
$cbc++;
|
$cbc++;
|
||||||
}
|
}
|
||||||
$sthA->finish();
|
$sthA->finish();
|
||||||
@@ -558,7 +570,7 @@ if ($drop_seconds < 1)
|
|||||||
|
|
||||||
if (length($DROPexten)>0)
|
if (length($DROPexten)>0)
|
||||||
{ ### if DROP extension is defined then send the dropped call there instead of hangup
|
{ ### if DROP extension is defined then send the dropped call there instead of hangup
|
||||||
print STDERR "\nexiting the VDAD app, transferring call to $DROPexten\n";
|
if ($AGILOG) {$agi_string = "exiting the VDAD app, transferring call to $DROPexten"; &agi_output;}
|
||||||
print "SET CONTEXT $ext_context\n";
|
print "SET CONTEXT $ext_context\n";
|
||||||
checkresult($result);
|
checkresult($result);
|
||||||
print "SET EXTENSION $DROPexten\n";
|
print "SET EXTENSION $DROPexten\n";
|
||||||
@@ -569,30 +581,25 @@ if ($drop_seconds < 1)
|
|||||||
else
|
else
|
||||||
{
|
{
|
||||||
### insert a NEW record to the vicidial_manager table to be processed
|
### insert a NEW record to the vicidial_manager table to be processed
|
||||||
$stmtA = "INSERT INTO vicidial_manager values('','','$SQLdate','NEW','N','$server_ip','','Hangup','$VHqueryCID','Channel: $channel','','','','','','','','','')";
|
$stmtA = "INSERT INTO vicidial_manager values('','','$SQLdate','NEW','N','$VARserver_ip','','Hangup','$VHqueryCID','Channel: $channel','','','','','','','','','')";
|
||||||
$affected_rows = $dbhA->do($stmtA);
|
$affected_rows = $dbhA->do($stmtA);
|
||||||
if ($M) {print STDERR "-- VDCL call_hungup timout: |$VHqueryCID|$VDADconf_exten|$channel|insert to vicidial_manager\n";}
|
if ($AGILOG) {$agi_string = "-- VDCL call_hungup timout: |$VHqueryCID|$VDADconf_exten|$channel|insert to vicidial_manager"; &agi_output;}
|
||||||
}
|
}
|
||||||
|
|
||||||
$stmtA = "DELETE FROM vicidial_auto_calls where callerid='$callerid' and server_ip='$server_ip' order by call_time desc limit 1;";
|
$stmtA = "DELETE FROM vicidial_auto_calls where callerid='$callerid' and server_ip='$VARserver_ip' order by call_time desc limit 1;";
|
||||||
$affected_rows = $dbhA->do($stmtA);
|
$affected_rows = $dbhA->do($stmtA);
|
||||||
if ($M) {print STDERR "-- VDCL vac record deleted: |$affected_rows| $VDADcampaign|$server_ip\n";}
|
if ($AGILOG) {$agi_string = "-- VDCL vac record deleted: |$affected_rows| $VDADcampaign|"; &agi_output;}
|
||||||
|
|
||||||
$stmtA = "UPDATE vicidial_closer_log set status='DROP',end_epoch='$now_date_epoch',length_in_sec='$drop_seconds' where lead_id = '$CIDlead_id' order by start_epoch desc limit 1;";
|
$stmtA = "UPDATE vicidial_closer_log set status='DROP',end_epoch='$now_date_epoch',length_in_sec='$drop_seconds' where lead_id = '$CIDlead_id' order by start_epoch desc limit 1;";
|
||||||
if($M){print STDERR "\n\n|$stmtA|\n";}
|
|
||||||
$affected_rows = $dbhA->do($stmtA);
|
$affected_rows = $dbhA->do($stmtA);
|
||||||
if ($M) {print STDERR "-- VDCL vicidial_closer_log update: |$affected_rows|$CIDlead_id\n";}
|
if ($AGILOG) {$agi_string = "-- VDCL vcl update: |$affected_rows|$CIDlead_id|\n|$stmtA|"; &agi_output;}
|
||||||
|
|
||||||
$stmtA = "UPDATE vicidial_list set status='XDROP' where lead_id = '$CIDlead_id';";
|
$stmtA = "UPDATE vicidial_list set status='XDROP' where lead_id = '$CIDlead_id';";
|
||||||
if($M){print STDERR "\n\n|$stmtA|\n";}
|
|
||||||
$affected_rows = $dbhA->do($stmtA);
|
$affected_rows = $dbhA->do($stmtA);
|
||||||
if ($M) {print STDERR "-- VDCL vicidial_list update: |$affected_rows|$CIDlead_id\n";}
|
if ($AGILOG) {$agi_string = "-- VDCL vl update: |$affected_rows|$CIDlead_id|\n|$stmtA|"; &agi_output;}
|
||||||
|
|
||||||
}
|
}
|
||||||
|
|
||||||
|
$dbhA->disconnect();
|
||||||
|
|
||||||
$dbhA->disconnect();
|
|
||||||
|
|
||||||
|
|
||||||
|
|
||||||
@@ -617,3 +624,19 @@ sub checkresult {
|
|||||||
$fail++;
|
$fail++;
|
||||||
}
|
}
|
||||||
}
|
}
|
||||||
|
|
||||||
|
sub agi_output
|
||||||
|
{
|
||||||
|
if ($AGILOG >=2)
|
||||||
|
{
|
||||||
|
### open the log file for writing ###
|
||||||
|
open(Lout, ">>$AGILOGfile")
|
||||||
|
|| die "Can't open $AGILOGfile: $!\n";
|
||||||
|
print Lout "$now_date|$script|$agi_string\n";
|
||||||
|
close(Lout);
|
||||||
|
}
|
||||||
|
### send to STDERR writing ###
|
||||||
|
if ( ($AGILOG == '1') || ($AGILOG == '3') )
|
||||||
|
{print STDERR "$now_date|$script|$agi_string\n";}
|
||||||
|
$agi_string='';
|
||||||
|
}
|
||||||
|
|||||||
@@ -1,6 +1,6 @@
|
|||||||
#!/usr/bin/perl
|
#!/usr/bin/perl
|
||||||
#
|
#
|
||||||
# agi-VDADcloser_inbound.agi version 0.4 *DBI-version*
|
# agi-VDADcloser_inbound.agi version 0.5 *DBI-version*
|
||||||
#
|
#
|
||||||
# runs when a call comes in from an inbound call. This script will
|
# runs when a call comes in from an inbound call. This script will
|
||||||
# send the calls out to the closers that are logged in.
|
# send the calls out to the closers that are logged in.
|
||||||
@@ -31,13 +31,42 @@
|
|||||||
# 60504-1224 - Added drop second/message/exten options from inbound_group
|
# 60504-1224 - Added drop second/message/exten options from inbound_group
|
||||||
# 60811-1003 - Changed to DBI by Marin Blu
|
# 60811-1003 - Changed to DBI by Marin Blu
|
||||||
# 60811-1145 - changed to use /etc/astguiclient.conf for configs
|
# 60811-1145 - changed to use /etc/astguiclient.conf for configs
|
||||||
|
# 60821-1021 - added output options check from database
|
||||||
|
# - changed look for agent every 0.5 second for first 4 sec on hold
|
||||||
#
|
#
|
||||||
|
|
||||||
$V = 1; # set to 1 for verbose mode
|
$script = 'agi-VDADcloser_inbound.agi';
|
||||||
$M = 1; # set to 1 for 2 line messages mode
|
|
||||||
|
|
||||||
$DROP_TIME = 360; ### number of seconds to wait until you drop a waiting call
|
$DROP_TIME = 360; ### number of seconds to wait until you drop a waiting call
|
||||||
|
|
||||||
|
($sec,$min,$hour,$mday,$mon,$year,$wday,$yday,$isdst) = localtime(time);
|
||||||
|
$year = ($year + 1900);
|
||||||
|
$mon++;
|
||||||
|
if ($mon < 10) {$mon = "0$mon";}
|
||||||
|
if ($mday < 10) {$mday = "0$mday";}
|
||||||
|
if ($hour < 10) {$Fhour = "0$hour";}
|
||||||
|
if ($min < 10) {$min = "0$min";}
|
||||||
|
if ($sec < 10) {$sec = "0$sec";}
|
||||||
|
|
||||||
|
$now_date_epoch = time();
|
||||||
|
$now_date = "$year-$mon-$mday $hour:$min:$sec";
|
||||||
|
$start_time=$now_date;
|
||||||
|
$CIDdate = "$mon$mday$hour$min$sec";
|
||||||
|
$tsSQLdate = "$year$mon$mday$hour$min$sec";
|
||||||
|
$SQLdate = "$year-$mon-$mday $hour:$min:$sec";
|
||||||
|
$SQLdateBEGIN = $SQLdate;
|
||||||
|
|
||||||
|
$BDtarget = ($secX - 5);
|
||||||
|
($Bsec,$Bmin,$Bhour,$Bmday,$Bmon,$Byear,$Bwday,$Byday,$Bisdst) = localtime($BDtarget);
|
||||||
|
$Byear = ($Byear + 1900);
|
||||||
|
$Bmon++;
|
||||||
|
if ($Bmon < 10) {$Bmon = "0$Bmon";}
|
||||||
|
if ($Bmday < 10) {$Bmday = "0$Bmday";}
|
||||||
|
if ($Bhour < 10) {$Bhour = "0$Bhour";}
|
||||||
|
if ($Bmin < 10) {$Bmin = "0$Bmin";}
|
||||||
|
if ($Bsec < 10) {$Bsec = "0$Bsec";}
|
||||||
|
$BDtsSQLdate = "$Byear$Bmon$Bmday$Bhour$Bmin$Bsec";
|
||||||
|
|
||||||
# default path to astguiclient configuration file:
|
# default path to astguiclient configuration file:
|
||||||
$PATHconf = '/etc/astguiclient.conf';
|
$PATHconf = '/etc/astguiclient.conf';
|
||||||
|
|
||||||
@@ -76,57 +105,45 @@ foreach(@conf)
|
|||||||
$i++;
|
$i++;
|
||||||
}
|
}
|
||||||
|
|
||||||
# Customized Variables
|
|
||||||
$server_ip = $VARserver_ip; # Asterisk server IP
|
|
||||||
|
|
||||||
if (!$VARDB_port) {$VARDB_port='3306';}
|
if (!$VARDB_port) {$VARDB_port='3306';}
|
||||||
|
if (!$AGILOGfile) {$AGILOGfile = "$PATHlogs/agiout.$year-$mon-$mday";}
|
||||||
|
|
||||||
use DBI;
|
use DBI;
|
||||||
use Time::HiRes ('gettimeofday','usleep','sleep'); # necessary to have perl sleep command of less than one second
|
use Time::HiRes ('gettimeofday','usleep','sleep'); # necessary to have perl sleep command of less than one second
|
||||||
use Asterisk::AGI;
|
use Asterisk::AGI;
|
||||||
$AGI = new Asterisk::AGI;
|
$AGI = new Asterisk::AGI;
|
||||||
|
|
||||||
|
$dbhA = DBI->connect("DBI:mysql:$VARDB_database:$VARDB_server:$VARDB_port", "$VARDB_user", "$VARDB_pass")
|
||||||
|
or die "Couldn't connect to database: " . DBI->errstr;
|
||||||
|
|
||||||
|
### Grab Server values from the database
|
||||||
($sec,$min,$hour,$mday,$mon,$year,$wday,$yday,$isdst) = localtime(time);
|
$stmtA = "SELECT agi_output FROM servers where server_ip = '$VARserver_ip';";
|
||||||
$year = ($year + 1900);
|
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
|
||||||
$mon++;
|
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
|
||||||
if ($mon < 10) {$mon = "0$mon";}
|
$sthArows=$sthA->rows;
|
||||||
if ($mday < 10) {$mday = "0$mday";}
|
$rec_count=0;
|
||||||
if ($hour < 10) {$Fhour = "0$hour";}
|
while ($sthArows > $rec_count)
|
||||||
if ($min < 10) {$min = "0$min";}
|
{
|
||||||
if ($sec < 10) {$sec = "0$sec";}
|
$AGILOG = '0';
|
||||||
|
@aryA = $sthA->fetchrow_array;
|
||||||
$now_date_epoch = time();
|
$DBagi_output = "$aryA[0]";
|
||||||
$now_date = "$year-$mon-$mday $hour:$min:$sec";
|
if ($DBagi_output =~ /STDERR/) {$AGILOG = '1';}
|
||||||
$start_time=$now_date;
|
if ($DBagi_output =~ /FILE/) {$AGILOG = '2';}
|
||||||
$CIDdate = "$mon$mday$hour$min$sec";
|
if ($DBagi_output =~ /BOTH/) {$AGILOG = '3';}
|
||||||
$tsSQLdate = "$year$mon$mday$hour$min$sec";
|
$rec_count++;
|
||||||
$SQLdate = "$year-$mon-$mday $hour:$min:$sec";
|
}
|
||||||
$SQLdateBEGIN = $SQLdate;
|
$sthA->finish();
|
||||||
|
|
||||||
$BDtarget = ($secX - 5);
|
|
||||||
($Bsec,$Bmin,$Bhour,$Bmday,$Bmon,$Byear,$Bwday,$Byday,$Bisdst) = localtime($BDtarget);
|
|
||||||
$Byear = ($Byear + 1900);
|
|
||||||
$Bmon++;
|
|
||||||
if ($Bmon < 10) {$Bmon = "0$Bmon";}
|
|
||||||
if ($Bmday < 10) {$Bmday = "0$Bmday";}
|
|
||||||
if ($Bhour < 10) {$Bhour = "0$Bhour";}
|
|
||||||
if ($Bmin < 10) {$Bmin = "0$Bmin";}
|
|
||||||
if ($Bsec < 10) {$Bsec = "0$Bsec";}
|
|
||||||
$BDtsSQLdate = "$Byear$Bmon$Bmday$Bhour$Bmin$Bsec";
|
|
||||||
|
|
||||||
|
|
||||||
|
|
||||||
### begin parsing run-time options ###
|
### begin parsing run-time options ###
|
||||||
if (length($ARGV[0])>1)
|
if (length($ARGV[0])>1)
|
||||||
{
|
{
|
||||||
if ($V) {print STDERR "Perl Environment Dump:\n";}
|
if ($AGILOG) {$agi_string = "Perl Environment Dump:"; &agi_output;}
|
||||||
$i=0;
|
$i=0;
|
||||||
while ($#ARGV >= $i)
|
while ($#ARGV >= $i)
|
||||||
{
|
{
|
||||||
$args = "$args $ARGV[$i]";
|
$args = "$args $ARGV[$i]";
|
||||||
if ($V) {print STDERR "$i|$ARGV[$i]|\n";}
|
if ($AGILOG) {$agi_string = "$i|$ARGV[$i]"; &agi_output;}
|
||||||
$i++;
|
$i++;
|
||||||
}
|
}
|
||||||
|
|
||||||
@@ -171,16 +188,12 @@ if ($V) {print STDERR "Perl Environment Dump:\n";}
|
|||||||
}
|
}
|
||||||
}
|
}
|
||||||
}
|
}
|
||||||
else
|
|
||||||
{
|
|
||||||
if ($V) {print "no command line options set\n";}
|
|
||||||
}
|
|
||||||
|
|
||||||
$|=1;
|
$|=1;
|
||||||
while(<STDIN>) {
|
while(<STDIN>) {
|
||||||
chomp;
|
chomp;
|
||||||
last unless length($_);
|
last unless length($_);
|
||||||
if ($V)
|
if ($AGILOG)
|
||||||
{
|
{
|
||||||
if (/^agi_(\w+)\:\s+(.*)$/)
|
if (/^agi_(\w+)\:\s+(.*)$/)
|
||||||
{
|
{
|
||||||
@@ -229,48 +242,34 @@ while(<STDIN>) {
|
|||||||
# }
|
# }
|
||||||
}
|
}
|
||||||
|
|
||||||
if ($V)
|
foreach $i (sort keys %AGI)
|
||||||
{
|
{
|
||||||
|
if ($AGILOG) {$agi_string = " -- $i = $AGI{$i}"; &agi_output;}
|
||||||
|
}
|
||||||
|
|
||||||
if ($V) {print STDERR "AGI Environment Dump:\n";}
|
if ($AGILOG) {$agi_string = "AGI Variables: |$unique_id|$channel|$extension|$type|$callerid|"; &agi_output;}
|
||||||
foreach $i (sort keys %AGI) {
|
|
||||||
if ($V) {print STDERR " -- $i = $AGI{$i}\n";}
|
|
||||||
}
|
|
||||||
}
|
|
||||||
|
|
||||||
|
|
||||||
$AGI->stream_file('beep');
|
$AGI->stream_file('beep');
|
||||||
|
|
||||||
if ($V) {print STDERR "\nINBOUND CALL VDCL STARTED\n";}
|
|
||||||
|
|
||||||
&enter_pin_number;
|
&enter_pin_number;
|
||||||
|
|
||||||
$fronter = $pin;
|
$fronter = $pin;
|
||||||
|
|
||||||
if ($M) {print STDERR "+++++ INBOUND CALL VDCL STARTED : |$unique_id|$channel_group|$channel|$extension|$type|$callerid-$pin|$now_date\n";}
|
if ($AGILOG) {$agi_string = ""+++++ INBOUND CALL VDCL STARTED : |$channel_group|$callerid-$pin|$now_date"; &agi_output;}
|
||||||
|
|
||||||
$VDADphone='';
|
$VDADphone='';
|
||||||
$VDADphone_code='';
|
$VDADphone_code='';
|
||||||
|
|
||||||
if ($V) {print STDERR "AGI Environment Dump: |$unique_id|$channel|$extension|$type|$callerid|\n";}
|
|
||||||
|
|
||||||
|
|
||||||
if ($V) {print STDERR "\nINBOUND CALL RECEIVED IN FROM VDCL: $callerid $channel\n";}
|
|
||||||
if ($M) {print STDERR "+++++ INBOUND VDCL START : |$unique_id|$channel|$extension|$type|$now_date\n";}
|
|
||||||
|
|
||||||
if ($channel =~ /Local/i)
|
if ($channel =~ /Local/i)
|
||||||
{
|
{
|
||||||
if ($M) {print STDERR "+++++ VDCL START LOCAL CHANNEL: EXITING\n";}
|
if ($AGILOG) {$agi_string = ""+++++ VDAD START LOCAL CHANNEL: EXITING- $priority"; &agi_output;}
|
||||||
exit;
|
exit;
|
||||||
}
|
}
|
||||||
|
|
||||||
|
|
||||||
$dbhA = DBI->connect("DBI:mysql:$VARDB_database:$VARDB_server:$VARDB_port", "$VARDB_user", "$VARDB_pass")
|
|
||||||
or die "Couldn't connect to database: " . DBI->errstr;
|
|
||||||
|
|
||||||
### Grab Server values from the database
|
### Grab Server values from the database
|
||||||
$cbc=0;
|
$cbc=0;
|
||||||
$stmtA = "SELECT voicemail_dump_exten,ext_context,answer_transfer_agent,local_gmt,asterisk_version,max_vicidial_trunks FROM servers where server_ip = '$server_ip';";
|
$stmtA = "SELECT voicemail_dump_exten,ext_context,answer_transfer_agent,local_gmt,asterisk_version,max_vicidial_trunks FROM servers where server_ip = '$VARserver_ip';";
|
||||||
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
|
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
|
||||||
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
|
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
|
||||||
$sthArows=$sthA->rows;
|
$sthArows=$sthA->rows;
|
||||||
@@ -294,7 +293,6 @@ while ($sthArows > $cbc)
|
|||||||
}
|
}
|
||||||
$sthA->finish();
|
$sthA->finish();
|
||||||
|
|
||||||
|
|
||||||
### insert a record into the vicidial_list table
|
### insert a record into the vicidial_list table
|
||||||
$stmtA = "INSERT INTO vicidial_list (entry_date,modify_date,status,user,vendor_lead_code,source_id,list_id,called_since_last_reset,phone_code,phone_number,security_phrase,called_count,gmt_offset_now) values('$SQLdate','$tsSQLdate','INBND','$fronter','$channel_group','VDCL','$list_id','Y','$phone_code','$phone_number','$channel_group','1','-5.00');";
|
$stmtA = "INSERT INTO vicidial_list (entry_date,modify_date,status,user,vendor_lead_code,source_id,list_id,called_since_last_reset,phone_code,phone_number,security_phrase,called_count,gmt_offset_now) values('$SQLdate','$tsSQLdate','INBND','$fronter','$channel_group','VDCL','$list_id','Y','$phone_code','$phone_number','$channel_group','1','-5.00');";
|
||||||
$affected_rows = $dbhA->do($stmtA);
|
$affected_rows = $dbhA->do($stmtA);
|
||||||
@@ -311,9 +309,8 @@ while ($sthArows > $cbc)
|
|||||||
}
|
}
|
||||||
$sthA->finish();
|
$sthA->finish();
|
||||||
|
|
||||||
|
|
||||||
$new_lead_id = $insert_lead_id;
|
$new_lead_id = $insert_lead_id;
|
||||||
if($M){print STDERR "\n|$stmtA|$new_lead_id|\n";}
|
if ($AGILOG) {$agi_string = "|$stmtA|$new_lead_id|"; &agi_output;}
|
||||||
|
|
||||||
$PADlead_id = sprintf("%09s", $new_lead_id); while (length($PADlead_id) > 9) {chop($PADlead_id);}
|
$PADlead_id = sprintf("%09s", $new_lead_id); while (length($PADlead_id) > 9) {chop($PADlead_id);}
|
||||||
# YmmddhhmmssLLLLLLLLL
|
# YmmddhhmmssLLLLLLLLL
|
||||||
@@ -322,7 +319,7 @@ $PADlead_id = sprintf("%09s", $new_lead_id); while (length($PADlead_id) > 9) {ch
|
|||||||
### set the callerid
|
### set the callerid
|
||||||
print "SET CALLERID $YqueryCID\n";
|
print "SET CALLERID $YqueryCID\n";
|
||||||
checkresult($result);
|
checkresult($result);
|
||||||
print STDERR "callerID changed: $YqueryCID\n";
|
if ($AGILOG) {$agi_string = "callerID changed: $YqueryCID"; &agi_output;}
|
||||||
|
|
||||||
### Grab inbound_group values from the database
|
### Grab inbound_group values from the database
|
||||||
$cbc=0;
|
$cbc=0;
|
||||||
@@ -345,24 +342,24 @@ $sthA->finish();
|
|||||||
|
|
||||||
|
|
||||||
### insert a LIVE record to the vicidial_auto_calls table
|
### insert a LIVE record to the vicidial_auto_calls table
|
||||||
$stmtA = "INSERT INTO vicidial_auto_calls values('','$server_ip','$channel_group','LIVE','$new_lead_id','$uniqueid','$callerid','$channel','$phone_code','$phone_number','$SQLdate','IN')";
|
$stmtA = "INSERT INTO vicidial_auto_calls values('','$VARserver_ip','$channel_group','LIVE','$new_lead_id','$uniqueid','$callerid','$channel','$phone_code','$phone_number','$SQLdate','IN')";
|
||||||
|
if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
|
||||||
$affected_rows = $dbhA->do($stmtA);
|
$affected_rows = $dbhA->do($stmtA);
|
||||||
if($M){print STDERR "\n|$stmtA|\n";}
|
|
||||||
|
|
||||||
$stmtA = "INSERT INTO vicidial_log (uniqueid,lead_id,campaign_id,call_date,start_epoch,status,phone_code,phone_number,user,processed) values('$uniqueid','$new_lead_id','$channel_group','$SQLdate','$now_date_epoch','XFER','$phone_code','$phone_number','$fronter','N')";
|
$stmtA = "INSERT INTO vicidial_log (uniqueid,lead_id,campaign_id,call_date,start_epoch,status,phone_code,phone_number,user,processed) values('$uniqueid','$new_lead_id','$channel_group','$SQLdate','$now_date_epoch','XFER','$phone_code','$phone_number','$fronter','N')";
|
||||||
if($M){print STDERR "\n|$stmtA|\n";}
|
if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
|
||||||
$affected_rows = $dbhA->do($stmtA);
|
$affected_rows = $dbhA->do($stmtA);
|
||||||
if ($M) {print STDERR "-- VDAD : |$new_lead_id|$fronter|insert to vicidial_log: $uniqueid\n";}
|
if ($AGILOG) {$agi_string = "-- VDAD : |$new_lead_id|$fronter|insert to vicidial_log: $uniqueid"; &agi_output;}
|
||||||
|
|
||||||
$stmtA = "INSERT INTO vicidial_closer_log (lead_id,campaign_id,call_date,start_epoch,status,phone_code,phone_number,user,processed) values('$new_lead_id','$channel_group','$SQLdate','$now_date_epoch','QUEUE','$phone_code','$phone_number','VDCL','N')";
|
$stmtA = "INSERT INTO vicidial_closer_log (lead_id,campaign_id,call_date,start_epoch,status,phone_code,phone_number,user,processed) values('$new_lead_id','$channel_group','$SQLdate','$now_date_epoch','QUEUE','$phone_code','$phone_number','VDCL','N')";
|
||||||
if($M){print STDERR "\n|$stmtA|\n";}
|
if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
|
||||||
$affected_rows = $dbhA->do($stmtA);
|
$affected_rows = $dbhA->do($stmtA);
|
||||||
if ($M) {print STDERR "-- VDCL : |$new_lead_id|insert to vicidial_closer_log\n";}
|
if ($AGILOG) {$agi_string = "-- VDCL : |$new_lead_id|insert to vicidial_closer_log"; &agi_output;}
|
||||||
|
|
||||||
$stmtA = "INSERT INTO vicidial_xfer_log (lead_id,campaign_id,call_date,phone_code,phone_number,user,closer) values('$new_lead_id','$channel_group','$SQLdate','$phone_code','$phone_number','$fronter','VDXL')";
|
$stmtA = "INSERT INTO vicidial_xfer_log (lead_id,campaign_id,call_date,phone_code,phone_number,user,closer) values('$new_lead_id','$channel_group','$SQLdate','$phone_code','$phone_number','$fronter','VDXL')";
|
||||||
if($M){print STDERR "\n|$stmtA|\n";}
|
if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
|
||||||
$affected_rows = $dbhA->do($stmtA);
|
$affected_rows = $dbhA->do($stmtA);
|
||||||
if ($M) {print STDERR "-- VDXL : |$new_lead_id|insert to vicidial_closer_log\n";}
|
if ($AGILOG) {$agi_string = "-- VDXL : |$new_lead_id|insert to vicidial_xfer_log"; &agi_output;}
|
||||||
|
|
||||||
$VDADlead_id = $new_lead_id;
|
$VDADlead_id = $new_lead_id;
|
||||||
|
|
||||||
@@ -376,7 +373,7 @@ while ($drop_timer <= $DROP_TIME)
|
|||||||
$channel_status = $AGI->channel_status("$channel");
|
$channel_status = $AGI->channel_status("$channel");
|
||||||
if ($channel_status < 1)
|
if ($channel_status < 1)
|
||||||
{
|
{
|
||||||
print STDERR "CHANNEL $channel DOWN $channel_status $DROP_TIME|$drop_timer CHECKING AGAIN...\n";
|
if ($AGILOG) {$agi_string = "CHANNEL $channel DOWN $channel_status $DROP_TIME|$drop_timer CHECKING AGAIN"; &agi_output;}
|
||||||
### sleep for 99 hundredths of a second
|
### sleep for 99 hundredths of a second
|
||||||
usleep(1*990*1000);
|
usleep(1*990*1000);
|
||||||
|
|
||||||
@@ -384,15 +381,13 @@ if ($channel_status < 1)
|
|||||||
|
|
||||||
if ($channel_status_DC < 1)
|
if ($channel_status_DC < 1)
|
||||||
{
|
{
|
||||||
print STDERR "CHANNEL $channel DOWN $channel_status $DROP_TIME|$drop_timer\n";
|
if ($AGILOG) {$agi_string = "CHANNEL $channel DOWN $channel_status $DROP_TIME|$drop_timer"; &agi_output;}
|
||||||
if ($drop_timer < 360) {$drop_seconds = $drop_timer;}
|
if ($drop_timer < 360) {$drop_seconds = $drop_timer;}
|
||||||
$drop_timer = ($drop_timer + 360);
|
$drop_timer = ($drop_timer + 360);
|
||||||
}
|
}
|
||||||
}
|
}
|
||||||
|
|
||||||
$cbc=0;
|
$cbc=0;
|
||||||
$stmtA = "SELECT next_agent_call FROM vicidial_inbound_groups where group_id='$channel_group';";
|
$stmtA = "SELECT next_agent_call FROM vicidial_inbound_groups where group_id='$channel_group';";
|
||||||
|
|
||||||
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
|
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
|
||||||
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
|
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
|
||||||
$sthArows=$sthA->rows;
|
$sthArows=$sthA->rows;
|
||||||
@@ -413,8 +408,8 @@ if ($channel_status < 1)
|
|||||||
|
|
||||||
$rec_countWAIT=0;
|
$rec_countWAIT=0;
|
||||||
$cbc=0;
|
$cbc=0;
|
||||||
$stmtA = "SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and server_ip='$server_ip' and campaign_id = '$channel_group' and call_time < \"$SQLdateBEGIN\" and lead_id != '$VDADlead_id';";
|
$stmtA = "SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and server_ip='$VARserver_ip' and campaign_id = '$channel_group' and call_time < \"$SQLdateBEGIN\" and lead_id != '$VDADlead_id';";
|
||||||
if($M){print STDERR "\n\n|$stmtA|\n";}
|
if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
|
||||||
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
|
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
|
||||||
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
|
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
|
||||||
$sthArows=$sthA->rows;
|
$sthArows=$sthA->rows;
|
||||||
@@ -430,15 +425,14 @@ if ($channel_status < 1)
|
|||||||
|
|
||||||
if ($rec_countWAIT < 1)
|
if ($rec_countWAIT < 1)
|
||||||
{
|
{
|
||||||
$stmtA = "UPDATE vicidial_live_agents set status='QUEUE',lead_id='$new_lead_id',uniqueid='$unique_id', channel='$channel', callerid='$callerid' where status IN('CLOSER','READY') and server_ip='$server_ip' and campaign_id LIKE \"%CLOSER%\" and closer_campaigns LIKE \"% $channel_group %\" and last_update_time > '$BDtsSQLdate' $agent_call_order limit 1;";
|
$stmtA = "UPDATE vicidial_live_agents set status='QUEUE',lead_id='$new_lead_id',uniqueid='$unique_id', channel='$channel', callerid='$callerid' where status IN('CLOSER','READY') and server_ip='$VARserver_ip' and campaign_id LIKE \"%CLOSER%\" and closer_campaigns LIKE \"% $channel_group %\" and last_update_time > '$BDtsSQLdate' $agent_call_order limit 1;";
|
||||||
my $affected_rows = $dbhA->do($stmtA);
|
my $affected_rows = $dbhA->do($stmtA);
|
||||||
if ($M) {print STDERR "-- VDAD get agent: |$DROP_TIME|$drop_timer|$affected_rows|update of vla table: $channel_group|$server_ip\n";}
|
if ($AGILOG) {$agi_string = "-- VDAD get agent: |$affected_rows|$channel_group|$stmtA|"; &agi_output;}
|
||||||
# if ($M) {print STDERR "|$stmtA|\n";}
|
|
||||||
if ($affected_rows > 0)
|
if ($affected_rows > 0)
|
||||||
{
|
{
|
||||||
$cbc=0;
|
$cbc=0;
|
||||||
$stmtA = "SELECT conf_exten,user,extension FROM vicidial_live_agents where status = 'QUEUE' and server_ip='$server_ip' and campaign_id LIKE \"%CLOSER%\" and callerid='$callerid' and channel='$channel' order by last_call_time limit 1;";
|
$stmtA = "SELECT conf_exten,user,extension FROM vicidial_live_agents where status = 'QUEUE' and server_ip='$VARserver_ip' and campaign_id LIKE \"%CLOSER%\" and callerid='$callerid' and channel='$channel' order by last_call_time limit 1;";
|
||||||
if($M){print STDERR "\n\n|$stmtA|\n";}
|
if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
|
||||||
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
|
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
|
||||||
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
|
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
|
||||||
$sthArows=$sthA->rows;
|
$sthArows=$sthA->rows;
|
||||||
@@ -456,21 +450,20 @@ if ($channel_status < 1)
|
|||||||
$sthA->finish();
|
$sthA->finish();
|
||||||
|
|
||||||
$stmtA = "UPDATE vicidial_auto_calls set status='CLOSER' where callerid='$callerid';";
|
$stmtA = "UPDATE vicidial_auto_calls set status='CLOSER' where callerid='$callerid';";
|
||||||
my $affected_rows = $dbhA->do($stmtA);
|
$affected_rows = $dbhA->do($stmtA);
|
||||||
if ($M) {print STDERR "-- VDCL XFER : |$affected_rows|update of vac table: $callerid\n|$stmtA|\n";}
|
if ($AGILOG) {$agi_string = "-- VDCL XFER : |$affected_rows|$callerid\n|$stmtA|"; &agi_output;}
|
||||||
|
|
||||||
$stmtA = "UPDATE vicidial_xfer_log set closer='$VDADuser' where lead_id = '$new_lead_id' order by call_date desc limit 1;";
|
$stmtA = "UPDATE vicidial_xfer_log set closer='$VDADuser' where lead_id = '$new_lead_id' order by call_date desc limit 1;";
|
||||||
if($M){print STDERR "\n\n|$stmtA|\n";}
|
$affected_rows = $dbhA->do($stmtA);
|
||||||
my $affected_rows = $dbhA->do($stmtA);
|
if ($AGILOG) {$agi_string = "-- VDXL XFER vicidial_xfer_log update: |$affected_rows|$new_lead_id|$VDADuser\n|$stmtA|"; &agi_output;}
|
||||||
if ($M) {print STDERR "-- VDXL vicidial_xfer_log update: |$affected_rows|$new_lead_id|$VDADuser\n";}
|
|
||||||
|
|
||||||
$stmtA = "UPDATE vicidial_closer_log set user='$VDADuser' where lead_id='$new_lead_id' order by call_date desc limit 1;";
|
$stmtA = "UPDATE vicidial_closer_log set user='$VDADuser' where lead_id='$new_lead_id' order by call_date desc limit 1;";
|
||||||
my $affected_rows = $dbhA->do($stmtA);
|
$affected_rows = $dbhA->do($stmtA);
|
||||||
if ($M) {print STDERR "-- closer log : |$affected_rows|update of vcl table: $new_lead_id\n|$stmtA|\n";}
|
if ($AGILOG) {$agi_string = "-- closer log : |$affected_rows|$new_lead_id\n|$stmtA|"; &agi_output;}
|
||||||
|
|
||||||
$dbhA->disconnect();
|
$dbhA->disconnect();
|
||||||
|
|
||||||
print STDERR "\nexiting the VDAD app, transferring call to $VDADconf_exten\n";
|
if ($AGILOG) {$agi_string = "exiting VDAD app, transferring call to $VDADconf_exten"; &agi_output;}
|
||||||
print "SET CONTEXT $ext_context\n";
|
print "SET CONTEXT $ext_context\n";
|
||||||
checkresult($result);
|
checkresult($result);
|
||||||
print "SET EXTENSION $VDADconf_exten\n";
|
print "SET EXTENSION $VDADconf_exten\n";
|
||||||
@@ -489,23 +482,20 @@ if ($channel_status < 1)
|
|||||||
|
|
||||||
$now_date_epoch = time();
|
$now_date_epoch = time();
|
||||||
$now_date = "$year-$mon-$mday $hour:$min:$sec";
|
$now_date = "$year-$mon-$mday $hour:$min:$sec";
|
||||||
print STDERR "\nXXXXXXXXXX VDAD transferred: start|stop $start_time|$now_date\n";
|
if ($AGILOG) {$agi_string = "XXXXX VDAD transferred: start|stop $start_time|$now_date"; &agi_output;}
|
||||||
|
|
||||||
exit;
|
exit;
|
||||||
}
|
}
|
||||||
else
|
else
|
||||||
{
|
{
|
||||||
print STDERR "NNNNNNNNNN No agent record found!!!\n";
|
if ($AGILOG) {$agi_string = "NNNNN No available agent found"; &agi_output;}
|
||||||
}
|
}
|
||||||
}
|
}
|
||||||
else
|
else
|
||||||
{
|
{
|
||||||
print STDERR "WWWWWWWW VDAD XFER WAIT: |$rec_countWAIT|$channel_group|$channel|$callerid|$uniqueid|\n";
|
if ($AGILOG) {$agi_string = "WWWWW VDAD XFER WAIT: |$rec_countWAIT|$channel_group|$channel|$callerid|$uniqueid|"; &agi_output;}
|
||||||
}
|
}
|
||||||
|
|
||||||
### sleep for 99 hundredths of a second
|
|
||||||
usleep(1*990*1000);
|
|
||||||
|
|
||||||
if ($hold_message_counter > 30)
|
if ($hold_message_counter > 30)
|
||||||
{
|
{
|
||||||
$AGI->stream_file('generic_hold');
|
$AGI->stream_file('generic_hold');
|
||||||
@@ -519,7 +509,20 @@ if ($hold_tone_counter > 3)
|
|||||||
}
|
}
|
||||||
else {$hold_tone_counter++;}
|
else {$hold_tone_counter++;}
|
||||||
|
|
||||||
$drop_timer++;
|
if ($drop_timer < 3)
|
||||||
|
{
|
||||||
|
### sleep for 44.5 hundredths of a second
|
||||||
|
usleep(1*445*1000);
|
||||||
|
|
||||||
|
$drop_timer = ($drop_timer + 0.5);
|
||||||
|
}
|
||||||
|
else
|
||||||
|
{
|
||||||
|
### sleep for 99 hundredths of a second
|
||||||
|
usleep(1*990*1000);
|
||||||
|
|
||||||
|
$drop_timer++;
|
||||||
|
}
|
||||||
}
|
}
|
||||||
|
|
||||||
|
|
||||||
@@ -554,18 +557,17 @@ if ($drop_seconds < 1)
|
|||||||
{
|
{
|
||||||
$cbc=0;
|
$cbc=0;
|
||||||
$stmtA = "SELECT voicemail_ext FROM vicidial_inbound_groups where group_id = '$channel_group' limit 1;";
|
$stmtA = "SELECT voicemail_ext FROM vicidial_inbound_groups where group_id = '$channel_group' limit 1;";
|
||||||
if($M){print STDERR "\n\n|$stmtA|\n";}
|
if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
|
||||||
|
|
||||||
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
|
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
|
||||||
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
|
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
|
||||||
$sthArows=$sthA->rows;
|
$sthArows=$sthA->rows;
|
||||||
$rec_countCUSTDATA=0;
|
$rec_countCUSTDATA=0;
|
||||||
while ($sthArows > $cbc)
|
while ($sthArows > $cbc)
|
||||||
{
|
{
|
||||||
|
@aryA = $sthA->fetchrow_array;
|
||||||
$VDADvoicemail_ext = "$aryA[0]";
|
$VDADvoicemail_ext = "$aryA[0]";
|
||||||
$VDADvoicemail_ext =~ s/\D//gi;
|
$VDADvoicemail_ext =~ s/\D//gi;
|
||||||
$DROPexten = "$voicemail_dump_exten$VDADvoicemail_ext";
|
$DROPexten = "$voicemail_dump_exten$VDADvoicemail_ext";
|
||||||
|
|
||||||
$cbc++;
|
$cbc++;
|
||||||
}
|
}
|
||||||
$sthA->finish();
|
$sthA->finish();
|
||||||
@@ -578,7 +580,7 @@ if ($drop_seconds < 1)
|
|||||||
|
|
||||||
if (length($DROPexten)>0)
|
if (length($DROPexten)>0)
|
||||||
{ ### if DROP extension is defined then send the dropped call there instead of hangup
|
{ ### if DROP extension is defined then send the dropped call there instead of hangup
|
||||||
print STDERR "\nexiting the VDAD app, transferring call to $DROPexten\n";
|
if ($AGILOG) {$agi_string = "exiting the VDAD app, transferring call to $DROPexten"; &agi_output;}
|
||||||
print "SET CONTEXT $ext_context\n";
|
print "SET CONTEXT $ext_context\n";
|
||||||
checkresult($result);
|
checkresult($result);
|
||||||
print "SET EXTENSION $DROPexten\n";
|
print "SET EXTENSION $DROPexten\n";
|
||||||
@@ -589,38 +591,32 @@ if ($drop_seconds < 1)
|
|||||||
else
|
else
|
||||||
{
|
{
|
||||||
### insert a NEW record to the vicidial_manager table to be processed
|
### insert a NEW record to the vicidial_manager table to be processed
|
||||||
$stmtA = "INSERT INTO vicidial_manager values('','','$SQLdate','NEW','N','$server_ip','','Hangup','$VHqueryCID','Channel: $channel','','','','','','','','','')";
|
$stmtA = "INSERT INTO vicidial_manager values('','','$SQLdate','NEW','N','$VARserver_ip','','Hangup','$VHqueryCID','Channel: $channel','','','','','','','','','')";
|
||||||
$affected_rows = $dbhA->do($stmtA) or die "Couldn't execute query:\n";
|
$affected_rows = $dbhA->do($stmtA);
|
||||||
if ($M) {print STDERR "-- VDCL call_hungup timout: |$VHqueryCID|$VDADconf_exten|$channel|insert to vicidial_manager\n";}
|
if ($AGILOG) {$agi_string = "-- VDCL call_hungup timout: |$VHqueryCID|$VDADconf_exten|$channel|insert to vicidial_manager"; &agi_output;}
|
||||||
}
|
}
|
||||||
|
|
||||||
$stmtA = "DELETE FROM vicidial_auto_calls where callerid='$callerid' and server_ip='$server_ip' order by call_time desc limit 1;";
|
$stmtA = "DELETE FROM vicidial_auto_calls where callerid='$callerid' and server_ip='$VARserver_ip' order by call_time desc limit 1;";
|
||||||
my $affected_rows = $dbhA->do($stmtA);
|
$affected_rows = $dbhA->do($stmtA);
|
||||||
if ($M) {print STDERR "-- VDCL vac record deleted: |$affected_rows| $channel_group|$server_ip\n";}
|
if ($AGILOG) {$agi_string = "-- VDCL vac record deleted: |$affected_rows| $VDADcampaign|"; &agi_output;}
|
||||||
|
|
||||||
$stmtA = "UPDATE vicidial_closer_log set status='DROP',end_epoch='$now_date_epoch',length_in_sec='$drop_seconds' where lead_id = '$new_lead_id' order by start_epoch desc limit 1;";
|
$stmtA = "UPDATE vicidial_closer_log set status='DROP',end_epoch='$now_date_epoch',length_in_sec='$drop_seconds' where lead_id = '$new_lead_id' order by start_epoch desc limit 1;";
|
||||||
if($M){print STDERR "\n\n|$stmtA|\n";}
|
$affected_rows = $dbhA->do($stmtA);
|
||||||
my $affected_rows = $dbhA->do($stmtA);
|
if ($AGILOG) {$agi_string = "-- VDCL vcl update: |$affected_rows|$new_lead_id|\n|$stmtA|"; &agi_output;}
|
||||||
if ($M) {print STDERR "-- VDCL vicidial_closer_log update: |$affected_rows|$new_lead_id\n";}
|
|
||||||
|
|
||||||
$stmtA = "UPDATE vicidial_list set status='XDROP' where lead_id = '$new_lead_id';";
|
$stmtA = "UPDATE vicidial_list set status='XDROP' where lead_id = '$new_lead_id';";
|
||||||
if($M){print STDERR "\n\n|$stmtA|\n";}
|
$affected_rows = $dbhA->do($stmtA);
|
||||||
my $affected_rows = $dbhA->do($stmtA);
|
if ($AGILOG) {$agi_string = "-- VDCL vl update: |$affected_rows|$new_lead_id|\n|$stmtA|"; &agi_output;}
|
||||||
if ($M) {print STDERR "-- VDCL vicidial_list update: |$affected_rows|$new_lead_id\n";}
|
|
||||||
|
|
||||||
}
|
}
|
||||||
|
|
||||||
|
$dbhA->disconnect();
|
||||||
|
|
||||||
$dbhA->disconnect();
|
|
||||||
|
|
||||||
|
|
||||||
|
|
||||||
exit;
|
exit;
|
||||||
|
|
||||||
sub enter_pin_number
|
sub enter_pin_number
|
||||||
{
|
{
|
||||||
# please enter the pin number followed by the pound key
|
# please enter the pin number followed by the pound key
|
||||||
|
# please enter your 4 digit pin number
|
||||||
|
|
||||||
$digit='';
|
$digit='';
|
||||||
undef $digit;
|
undef $digit;
|
||||||
@@ -629,7 +625,7 @@ undef $interrupt_digit;
|
|||||||
|
|
||||||
$interrupt_digit = $AGI->stream_file('four_digit_id','123456789');
|
$interrupt_digit = $AGI->stream_file('four_digit_id','123456789');
|
||||||
|
|
||||||
print STDERR "interrupt_digit |$interrupt_digit|\n";
|
if ($AGILOG) {$agi_string = "interrupt_digit |$interrupt_digit|"; &agi_output;}
|
||||||
|
|
||||||
$digits_being_entered=1;
|
$digits_being_entered=1;
|
||||||
$totalDTMF='';
|
$totalDTMF='';
|
||||||
@@ -674,7 +670,7 @@ while ( ($digit_loop_counter < 4) )
|
|||||||
if ($digit =~ /\d/)
|
if ($digit =~ /\d/)
|
||||||
{
|
{
|
||||||
$totalDTMF = "$totalDTMF$digit";
|
$totalDTMF = "$totalDTMF$digit";
|
||||||
print STDERR "digit |$digit| TotalDTMF |$totalDTMF|\n";
|
if ($AGILOG) {$agi_string = "digit |$digit| TotalDTMF |$totalDTMF|"; &agi_output;}
|
||||||
# $AGI->say_digits("$digit");
|
# $AGI->say_digits("$digit");
|
||||||
undef $digit;
|
undef $digit;
|
||||||
}
|
}
|
||||||
@@ -688,7 +684,7 @@ while ( ($digit_loop_counter < 4) )
|
|||||||
|
|
||||||
$totalDTMF =~ s/\D//gi;
|
$totalDTMF =~ s/\D//gi;
|
||||||
$pin = $totalDTMF;
|
$pin = $totalDTMF;
|
||||||
if ($totalDTMF) {print STDERR "digit |$digit| TotalDTMF |$totalDTMF|\n";}
|
if ($totalDTMF) {if ($AGILOG) {$agi_string = "digit |$digit| TotalDTMF |$totalDTMF|"; &agi_output;}}
|
||||||
}
|
}
|
||||||
|
|
||||||
|
|
||||||
@@ -709,7 +705,7 @@ sub checkresult {
|
|||||||
$pass++;
|
$pass++;
|
||||||
}
|
}
|
||||||
} else {
|
} else {
|
||||||
print STDERR "FAIL (unexpected result '$res')\n";
|
# print STDERR "FAIL (unexpected result '$res')\n";
|
||||||
$fail++;
|
$fail++;
|
||||||
}
|
}
|
||||||
}
|
}
|
||||||
@@ -717,3 +713,20 @@ sub checkresult {
|
|||||||
|
|
||||||
|
|
||||||
### you're call is very important to us, please stay on the line and you will be transferred to the next available agent
|
### you're call is very important to us, please stay on the line and you will be transferred to the next available agent
|
||||||
|
|
||||||
|
|
||||||
|
sub agi_output
|
||||||
|
{
|
||||||
|
if ($AGILOG >=2)
|
||||||
|
{
|
||||||
|
### open the log file for writing ###
|
||||||
|
open(Lout, ">>$AGILOGfile")
|
||||||
|
|| die "Can't open $AGILOGfile: $!\n";
|
||||||
|
print Lout "$now_date|$script|$agi_string\n";
|
||||||
|
close(Lout);
|
||||||
|
}
|
||||||
|
### send to STDERR writing ###
|
||||||
|
if ( ($AGILOG == '1') || ($AGILOG == '3') )
|
||||||
|
{print STDERR "$now_date|$script|$agi_string\n";}
|
||||||
|
$agi_string='';
|
||||||
|
}
|
||||||
|
|||||||
@@ -1,6 +1,6 @@
|
|||||||
#!/usr/bin/perl
|
#!/usr/bin/perl
|
||||||
#
|
#
|
||||||
# agi-VDADcloser_inboundANI.agi version 0.4 *DBI-version*
|
# agi-VDADcloser_inboundANI.agi version 0.5 *DBI-version*
|
||||||
#
|
#
|
||||||
# runs when a call comes in from an inbound call. This script will
|
# runs when a call comes in from an inbound call. This script will
|
||||||
# send the calls out to the closers that are logged in.
|
# send the calls out to the closers that are logged in.
|
||||||
@@ -30,13 +30,42 @@
|
|||||||
# 60504-1240 - Added drop second/message/exten options from inbound_group
|
# 60504-1240 - Added drop second/message/exten options from inbound_group
|
||||||
# 60811-1003 - Changed to DBI by Marin Blu
|
# 60811-1003 - Changed to DBI by Marin Blu
|
||||||
# 60811-1145 - changed to use /etc/astguiclient.conf for configs
|
# 60811-1145 - changed to use /etc/astguiclient.conf for configs
|
||||||
|
# 60821-1021 - added output options check from database
|
||||||
|
# - changed look for agent every 0.5 second for first 4 sec on hold
|
||||||
#
|
#
|
||||||
|
|
||||||
$V = 1; # set to 1 for verbose mode
|
$script = 'agi-VDADcloser_inboundANI.agi';
|
||||||
$M = 1; # set to 1 for 2 line messages mode
|
|
||||||
|
|
||||||
$DROP_TIME = 360; ### number of seconds to wait until you drop a waiting call
|
$DROP_TIME = 360; ### number of seconds to wait until you drop a waiting call
|
||||||
|
|
||||||
|
($sec,$min,$hour,$mday,$mon,$year,$wday,$yday,$isdst) = localtime(time);
|
||||||
|
$year = ($year + 1900);
|
||||||
|
$mon++;
|
||||||
|
if ($mon < 10) {$mon = "0$mon";}
|
||||||
|
if ($mday < 10) {$mday = "0$mday";}
|
||||||
|
if ($hour < 10) {$Fhour = "0$hour";}
|
||||||
|
if ($min < 10) {$min = "0$min";}
|
||||||
|
if ($sec < 10) {$sec = "0$sec";}
|
||||||
|
|
||||||
|
$now_date_epoch = time();
|
||||||
|
$now_date = "$year-$mon-$mday $hour:$min:$sec";
|
||||||
|
$start_time=$now_date;
|
||||||
|
$CIDdate = "$mon$mday$hour$min$sec";
|
||||||
|
$tsSQLdate = "$year$mon$mday$hour$min$sec";
|
||||||
|
$SQLdate = "$year-$mon-$mday $hour:$min:$sec";
|
||||||
|
$SQLdateBEGIN = $SQLdate;
|
||||||
|
|
||||||
|
$BDtarget = ($secX - 5);
|
||||||
|
($Bsec,$Bmin,$Bhour,$Bmday,$Bmon,$Byear,$Bwday,$Byday,$Bisdst) = localtime($BDtarget);
|
||||||
|
$Byear = ($Byear + 1900);
|
||||||
|
$Bmon++;
|
||||||
|
if ($Bmon < 10) {$Bmon = "0$Bmon";}
|
||||||
|
if ($Bmday < 10) {$Bmday = "0$Bmday";}
|
||||||
|
if ($Bhour < 10) {$Bhour = "0$Bhour";}
|
||||||
|
if ($Bmin < 10) {$Bmin = "0$Bmin";}
|
||||||
|
if ($Bsec < 10) {$Bsec = "0$Bsec";}
|
||||||
|
$BDtsSQLdate = "$Byear$Bmon$Bmday$Bhour$Bmin$Bsec";
|
||||||
|
|
||||||
# default path to astguiclient configuration file:
|
# default path to astguiclient configuration file:
|
||||||
$PATHconf = '/etc/astguiclient.conf';
|
$PATHconf = '/etc/astguiclient.conf';
|
||||||
|
|
||||||
@@ -75,57 +104,45 @@ foreach(@conf)
|
|||||||
$i++;
|
$i++;
|
||||||
}
|
}
|
||||||
|
|
||||||
# Customized Variables
|
|
||||||
$server_ip = $VARserver_ip; # Asterisk server IP
|
|
||||||
|
|
||||||
if (!$VARDB_port) {$VARDB_port='3306';}
|
if (!$VARDB_port) {$VARDB_port='3306';}
|
||||||
|
if (!$AGILOGfile) {$AGILOGfile = "$PATHlogs/agiout.$year-$mon-$mday";}
|
||||||
|
|
||||||
use DBI;
|
use DBI;
|
||||||
use Time::HiRes ('gettimeofday','usleep','sleep'); # necessary to have perl sleep command of less than one second
|
use Time::HiRes ('gettimeofday','usleep','sleep'); # necessary to have perl sleep command of less than one second
|
||||||
use Asterisk::AGI;
|
use Asterisk::AGI;
|
||||||
$AGI = new Asterisk::AGI;
|
$AGI = new Asterisk::AGI;
|
||||||
|
|
||||||
|
$dbhA = DBI->connect("DBI:mysql:$VARDB_database:$VARDB_server:$VARDB_port", "$VARDB_user", "$VARDB_pass")
|
||||||
|
or die "Couldn't connect to database: " . DBI->errstr;
|
||||||
|
|
||||||
|
### Grab Server values from the database
|
||||||
($sec,$min,$hour,$mday,$mon,$year,$wday,$yday,$isdst) = localtime(time);
|
$stmtA = "SELECT agi_output FROM servers where server_ip = '$VARserver_ip';";
|
||||||
$year = ($year + 1900);
|
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
|
||||||
$mon++;
|
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
|
||||||
if ($mon < 10) {$mon = "0$mon";}
|
$sthArows=$sthA->rows;
|
||||||
if ($mday < 10) {$mday = "0$mday";}
|
$rec_count=0;
|
||||||
if ($hour < 10) {$Fhour = "0$hour";}
|
while ($sthArows > $rec_count)
|
||||||
if ($min < 10) {$min = "0$min";}
|
{
|
||||||
if ($sec < 10) {$sec = "0$sec";}
|
$AGILOG = '0';
|
||||||
|
@aryA = $sthA->fetchrow_array;
|
||||||
$now_date_epoch = time();
|
$DBagi_output = "$aryA[0]";
|
||||||
$now_date = "$year-$mon-$mday $hour:$min:$sec";
|
if ($DBagi_output =~ /STDERR/) {$AGILOG = '1';}
|
||||||
$start_time=$now_date;
|
if ($DBagi_output =~ /FILE/) {$AGILOG = '2';}
|
||||||
$CIDdate = "$mon$mday$hour$min$sec";
|
if ($DBagi_output =~ /BOTH/) {$AGILOG = '3';}
|
||||||
$tsSQLdate = "$year$mon$mday$hour$min$sec";
|
$rec_count++;
|
||||||
$SQLdate = "$year-$mon-$mday $hour:$min:$sec";
|
}
|
||||||
$SQLdateBEGIN = $SQLdate;
|
$sthA->finish();
|
||||||
|
|
||||||
$BDtarget = ($secX - 5);
|
|
||||||
($Bsec,$Bmin,$Bhour,$Bmday,$Bmon,$Byear,$Bwday,$Byday,$Bisdst) = localtime($BDtarget);
|
|
||||||
$Byear = ($Byear + 1900);
|
|
||||||
$Bmon++;
|
|
||||||
if ($Bmon < 10) {$Bmon = "0$Bmon";}
|
|
||||||
if ($Bmday < 10) {$Bmday = "0$Bmday";}
|
|
||||||
if ($Bhour < 10) {$Bhour = "0$Bhour";}
|
|
||||||
if ($Bmin < 10) {$Bmin = "0$Bmin";}
|
|
||||||
if ($Bsec < 10) {$Bsec = "0$Bsec";}
|
|
||||||
$BDtsSQLdate = "$Byear$Bmon$Bmday$Bhour$Bmin$Bsec";
|
|
||||||
|
|
||||||
|
|
||||||
|
|
||||||
### begin parsing run-time options ###
|
### begin parsing run-time options ###
|
||||||
if (length($ARGV[0])>1)
|
if (length($ARGV[0])>1)
|
||||||
{
|
{
|
||||||
if ($V) {print STDERR "Perl Environment Dump:\n";}
|
if ($AGILOG) {$agi_string = "Perl Environment Dump:"; &agi_output;}
|
||||||
$i=0;
|
$i=0;
|
||||||
while ($#ARGV >= $i)
|
while ($#ARGV >= $i)
|
||||||
{
|
{
|
||||||
$args = "$args $ARGV[$i]";
|
$args = "$args $ARGV[$i]";
|
||||||
if ($V) {print STDERR "$i|$ARGV[$i]|\n";}
|
if ($AGILOG) {$agi_string = "$i|$ARGV[$i]"; &agi_output;}
|
||||||
$i++;
|
$i++;
|
||||||
}
|
}
|
||||||
|
|
||||||
@@ -170,16 +187,12 @@ if ($V) {print STDERR "Perl Environment Dump:\n";}
|
|||||||
}
|
}
|
||||||
}
|
}
|
||||||
}
|
}
|
||||||
else
|
|
||||||
{
|
|
||||||
if ($V) {print "no command line options set\n";}
|
|
||||||
}
|
|
||||||
|
|
||||||
$|=1;
|
$|=1;
|
||||||
while(<STDIN>) {
|
while(<STDIN>) {
|
||||||
chomp;
|
chomp;
|
||||||
last unless length($_);
|
last unless length($_);
|
||||||
if ($V)
|
if ($AGILOG)
|
||||||
{
|
{
|
||||||
if (/^agi_(\w+)\:\s+(.*)$/)
|
if (/^agi_(\w+)\:\s+(.*)$/)
|
||||||
{
|
{
|
||||||
@@ -227,50 +240,36 @@ while(<STDIN>) {
|
|||||||
}
|
}
|
||||||
}
|
}
|
||||||
|
|
||||||
if ($V)
|
foreach $i (sort keys %AGI)
|
||||||
{
|
{
|
||||||
|
if ($AGILOG) {$agi_string = " -- $i = $AGI{$i}"; &agi_output;}
|
||||||
|
}
|
||||||
|
|
||||||
if ($V) {print STDERR "AGI Environment Dump:\n";}
|
if ($AGILOG) {$agi_string = "AGI Variables: |$unique_id|$channel|$extension|$type|$callerid|"; &agi_output;}
|
||||||
foreach $i (sort keys %AGI) {
|
|
||||||
if ($V) {print STDERR " -- $i = $AGI{$i}\n";}
|
|
||||||
}
|
|
||||||
}
|
|
||||||
|
|
||||||
|
|
||||||
$AGI->stream_file('beep');
|
$AGI->stream_file('beep');
|
||||||
|
|
||||||
if ($V) {print STDERR "\nINBOUND CALL VDCL STARTED\n";}
|
|
||||||
|
|
||||||
#&enter_pin_number;
|
#&enter_pin_number;
|
||||||
|
|
||||||
$pin = $inbound_number;
|
$pin = $inbound_number;
|
||||||
|
|
||||||
$fronter = $pin;
|
$fronter = $pin;
|
||||||
|
|
||||||
if ($M) {print STDERR "+++++ INBOUND CALL VDCL STARTED : |$unique_id|$channel_group|$channel|$extension|$type|$callerid-$pin|$now_date\n";}
|
if ($AGILOG) {$agi_string = ""+++++ INBOUND CALL VDCL STARTED : |$channel_group|$callerid-$pin|$now_date"; &agi_output;}
|
||||||
|
|
||||||
$VDADphone='';
|
$VDADphone='';
|
||||||
$VDADphone_code='';
|
$VDADphone_code='';
|
||||||
|
|
||||||
if ($V) {print STDERR "AGI Environment Dump: |$unique_id|$channel|$extension|$type|$callerid|\n";}
|
|
||||||
|
|
||||||
|
|
||||||
if ($V) {print STDERR "\nINBOUND CALL RECEIVED IN FROM VDCL: $callerid $channel\n";}
|
|
||||||
if ($M) {print STDERR "+++++ INBOUND VDCL START : |$unique_id|$channel|$extension|$type|$now_date\n";}
|
|
||||||
|
|
||||||
if ($channel =~ /Local/i)
|
if ($channel =~ /Local/i)
|
||||||
{
|
{
|
||||||
if ($M) {print STDERR "+++++ VDCL START LOCAL CHANNEL: EXITING\n";}
|
if ($AGILOG) {$agi_string = ""+++++ VDAD START LOCAL CHANNEL: EXITING- $priority"; &agi_output;}
|
||||||
exit;
|
exit;
|
||||||
}
|
}
|
||||||
|
|
||||||
|
|
||||||
$dbhA = DBI->connect("DBI:mysql:$VARDB_database:$VARDB_server:$VARDB_port", "$VARDB_user", "$VARDB_pass")
|
|
||||||
or die "Couldn't connect to database: " . DBI->errstr;
|
|
||||||
|
|
||||||
### Grab Server values from the database
|
### Grab Server values from the database
|
||||||
$cbc=0;
|
$cbc=0;
|
||||||
$stmtA = "SELECT voicemail_dump_exten,ext_context,answer_transfer_agent,local_gmt,asterisk_version,max_vicidial_trunks FROM servers where server_ip = '$server_ip';";
|
$stmtA = "SELECT voicemail_dump_exten,ext_context,answer_transfer_agent,local_gmt,asterisk_version,max_vicidial_trunks FROM servers where server_ip = '$VARserver_ip';";
|
||||||
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
|
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
|
||||||
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
|
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
|
||||||
$sthArows=$sthA->rows;
|
$sthArows=$sthA->rows;
|
||||||
@@ -311,7 +310,7 @@ while ($sthArows > $cbc)
|
|||||||
$sthA->finish();
|
$sthA->finish();
|
||||||
|
|
||||||
$new_lead_id = $insert_lead_id;
|
$new_lead_id = $insert_lead_id;
|
||||||
if($M){print STDERR "\n|$stmtA|$new_lead_id|\n";}
|
if ($AGILOG) {$agi_string = "|$stmtA|$new_lead_id|"; &agi_output;}
|
||||||
|
|
||||||
$PADlead_id = sprintf("%09s", $new_lead_id); while (length($PADlead_id) > 9) {chop($PADlead_id);}
|
$PADlead_id = sprintf("%09s", $new_lead_id); while (length($PADlead_id) > 9) {chop($PADlead_id);}
|
||||||
# YmmddhhmmssLLLLLLLLL
|
# YmmddhhmmssLLLLLLLLL
|
||||||
@@ -320,7 +319,7 @@ $PADlead_id = sprintf("%09s", $new_lead_id); while (length($PADlead_id) > 9) {ch
|
|||||||
### set the callerid
|
### set the callerid
|
||||||
print "SET CALLERID $YqueryCID\n";
|
print "SET CALLERID $YqueryCID\n";
|
||||||
checkresult($result);
|
checkresult($result);
|
||||||
print STDERR "callerID changed: $YqueryCID\n";
|
if ($AGILOG) {$agi_string = "callerID changed: $YqueryCID"; &agi_output;}
|
||||||
|
|
||||||
### Grab inbound_group values from the database
|
### Grab inbound_group values from the database
|
||||||
$cbc=0;
|
$cbc=0;
|
||||||
@@ -343,14 +342,14 @@ $sthA->finish();
|
|||||||
|
|
||||||
|
|
||||||
### insert a LIVE record to the vicidial_auto_calls table
|
### insert a LIVE record to the vicidial_auto_calls table
|
||||||
$stmtA = "INSERT INTO vicidial_auto_calls values('','$server_ip','$channel_group','LIVE','$new_lead_id','$uniqueid','$callerid','$channel','$phone_code','$phone_number','$SQLdate','IN')";
|
$stmtA = "INSERT INTO vicidial_auto_calls values('','$VARserver_ip','$channel_group','LIVE','$new_lead_id','$uniqueid','$callerid','$channel','$phone_code','$phone_number','$SQLdate','IN')";
|
||||||
|
if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
|
||||||
$affected_rows = $dbhA->do($stmtA);
|
$affected_rows = $dbhA->do($stmtA);
|
||||||
if($M){print STDERR "\n|$stmtA|\n";}
|
|
||||||
|
|
||||||
$stmtA = "INSERT INTO vicidial_closer_log (lead_id,campaign_id,call_date,start_epoch,status,phone_code,phone_number,user,processed) values('$new_lead_id','$channel_group','$SQLdate','$now_date_epoch','QUEUE','$phone_code','$phone_number','VDCL','N')";
|
$stmtA = "INSERT INTO vicidial_closer_log (lead_id,campaign_id,call_date,start_epoch,status,phone_code,phone_number,user,processed) values('$new_lead_id','$channel_group','$SQLdate','$now_date_epoch','QUEUE','$phone_code','$phone_number','VDCL','N')";
|
||||||
if($M){print STDERR "\n|$stmtA|\n";}
|
if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
|
||||||
$affected_rows = $dbhA->do($stmtA);
|
$affected_rows = $dbhA->do($stmtA);
|
||||||
if ($M) {print STDERR "-- VDCL : |$new_lead_id|insert to vicidial_closer_log\n";}
|
if ($AGILOG) {$agi_string = "-- VDCL : |$new_lead_id|insert to vicidial_closer_log"; &agi_output;}
|
||||||
|
|
||||||
$VDADlead_id = $new_lead_id;
|
$VDADlead_id = $new_lead_id;
|
||||||
|
|
||||||
@@ -364,7 +363,7 @@ while ($drop_timer <= $DROP_TIME)
|
|||||||
$channel_status = $AGI->channel_status("$channel");
|
$channel_status = $AGI->channel_status("$channel");
|
||||||
if ($channel_status < 1)
|
if ($channel_status < 1)
|
||||||
{
|
{
|
||||||
print STDERR "CHANNEL $channel DOWN $channel_status $DROP_TIME|$drop_timer CHECKING AGAIN...\n";
|
if ($AGILOG) {$agi_string = "CHANNEL $channel DOWN $channel_status $DROP_TIME|$drop_timer CHECKING AGAIN"; &agi_output;}
|
||||||
### sleep for 99 hundredths of a second
|
### sleep for 99 hundredths of a second
|
||||||
usleep(1*990*1000);
|
usleep(1*990*1000);
|
||||||
|
|
||||||
@@ -372,15 +371,13 @@ if ($channel_status < 1)
|
|||||||
|
|
||||||
if ($channel_status_DC < 1)
|
if ($channel_status_DC < 1)
|
||||||
{
|
{
|
||||||
print STDERR "CHANNEL $channel DOWN $channel_status $DROP_TIME|$drop_timer\n";
|
if ($AGILOG) {$agi_string = "CHANNEL $channel DOWN $channel_status $DROP_TIME|$drop_timer"; &agi_output;}
|
||||||
if ($drop_timer < 360) {$drop_seconds = $drop_timer;}
|
if ($drop_timer < 360) {$drop_seconds = $drop_timer;}
|
||||||
$drop_timer = ($drop_timer + 360);
|
$drop_timer = ($drop_timer + 360);
|
||||||
}
|
}
|
||||||
}
|
}
|
||||||
|
|
||||||
$cbc=0;
|
$cbc=0;
|
||||||
$stmtA = "SELECT next_agent_call FROM vicidial_inbound_groups where group_id='$channel_group';";
|
$stmtA = "SELECT next_agent_call FROM vicidial_inbound_groups where group_id='$channel_group';";
|
||||||
|
|
||||||
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
|
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
|
||||||
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
|
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
|
||||||
$sthArows=$sthA->rows;
|
$sthArows=$sthA->rows;
|
||||||
@@ -401,8 +398,8 @@ if ($channel_status < 1)
|
|||||||
|
|
||||||
$rec_countWAIT=0;
|
$rec_countWAIT=0;
|
||||||
$cbc=0;
|
$cbc=0;
|
||||||
$stmtA = "SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and server_ip='$server_ip' and campaign_id = '$channel_group' and call_time < \"$SQLdateBEGIN\" and lead_id != '$VDADlead_id';";
|
$stmtA = "SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and server_ip='$VARserver_ip' and campaign_id = '$channel_group' and call_time < \"$SQLdateBEGIN\" and lead_id != '$VDADlead_id';";
|
||||||
if($M){print STDERR "\n\n|$stmtA|\n";}
|
if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
|
||||||
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
|
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
|
||||||
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
|
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
|
||||||
$sthArows=$sthA->rows;
|
$sthArows=$sthA->rows;
|
||||||
@@ -417,14 +414,14 @@ if ($channel_status < 1)
|
|||||||
|
|
||||||
if ($rec_countWAIT < 1)
|
if ($rec_countWAIT < 1)
|
||||||
{
|
{
|
||||||
$stmtA = "UPDATE vicidial_live_agents set status='QUEUE',lead_id='$new_lead_id',uniqueid='$unique_id', channel='$channel', callerid='$callerid' where status IN('CLOSER','READY') and server_ip='$server_ip' and campaign_id LIKE \"%CLOSER%\" and closer_campaigns LIKE \"% $channel_group %\" and last_update_time > '$BDtsSQLdate' $agent_call_order limit 1;";
|
$stmtA = "UPDATE vicidial_live_agents set status='QUEUE',lead_id='$new_lead_id',uniqueid='$unique_id', channel='$channel', callerid='$callerid' where status IN('CLOSER','READY') and server_ip='$VARserver_ip' and campaign_id LIKE \"%CLOSER%\" and closer_campaigns LIKE \"% $channel_group %\" and last_update_time > '$BDtsSQLdate' $agent_call_order limit 1;";
|
||||||
my $affected_rows = $dbhA->do($stmtA);
|
my $affected_rows = $dbhA->do($stmtA);
|
||||||
if ($M) {print STDERR "-- VDAD get agent: |$DROP_TIME|$drop_timer|$affected_rows|update of vla table: $channel_group|$server_ip\n|$stmtA|\n";}
|
if ($AGILOG) {$agi_string = "-- VDAD get agent: |$affected_rows|$channel_group|$stmtA|"; &agi_output;}
|
||||||
if ($affected_rows > 0)
|
if ($affected_rows > 0)
|
||||||
{
|
{
|
||||||
$cbc=0;
|
$cbc=0;
|
||||||
$stmtA = "SELECT conf_exten,user,extension FROM vicidial_live_agents where status = 'QUEUE' and server_ip='$server_ip' and campaign_id LIKE \"%CLOSER%\" and callerid='$callerid' and channel='$channel' order by last_call_time limit 1;";
|
$stmtA = "SELECT conf_exten,user,extension FROM vicidial_live_agents where status = 'QUEUE' and server_ip='$VARserver_ip' and campaign_id LIKE \"%CLOSER%\" and callerid='$callerid' and channel='$channel' order by last_call_time limit 1;";
|
||||||
if($M){print STDERR "\n\n|$stmtA|\n";}
|
if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
|
||||||
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
|
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
|
||||||
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
|
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
|
||||||
$sthArows=$sthA->rows;
|
$sthArows=$sthA->rows;
|
||||||
@@ -442,16 +439,16 @@ if ($channel_status < 1)
|
|||||||
$sthA->finish();
|
$sthA->finish();
|
||||||
|
|
||||||
$stmtA = "UPDATE vicidial_auto_calls set status='CLOSER' where callerid='$callerid';";
|
$stmtA = "UPDATE vicidial_auto_calls set status='CLOSER' where callerid='$callerid';";
|
||||||
my $affected_rows = $dbhA->do($stmtA);
|
$affected_rows = $dbhA->do($stmtA);
|
||||||
if ($M) {print STDERR "-- VDCL XFER : |$affected_rows|update of vac table: $callerid\n|$stmtA|\n";}
|
if ($AGILOG) {$agi_string = "-- VDCL XFER : |$affected_rows|$callerid\n|$stmtA|"; &agi_output;}
|
||||||
|
|
||||||
$stmtA = "UPDATE vicidial_closer_log set user='$VDADuser' where lead_id='$new_lead_id' order by call_date desc limit 1;";
|
$stmtA = "UPDATE vicidial_closer_log set user='$VDADuser' where lead_id='$new_lead_id' order by call_date desc limit 1;";
|
||||||
my $affected_rows = $dbhA->do($stmtA);
|
$affected_rows = $dbhA->do($stmtA);
|
||||||
if ($M) {print STDERR "-- closer log : |$affected_rows|update of vcl table: $new_lead_id\n|$stmtA|\n";}
|
if ($AGILOG) {$agi_string = "-- closer log : |$affected_rows|$new_lead_id\n|$stmtA|"; &agi_output;}
|
||||||
|
|
||||||
$dbhA->disconnect();
|
$dbhA->disconnect();
|
||||||
|
|
||||||
print STDERR "\nexiting the VDAD app, transferring call to $VDADconf_exten\n";
|
if ($AGILOG) {$agi_string = "exiting VDAD app, transferring call to $VDADconf_exten"; &agi_output;}
|
||||||
print "SET CONTEXT $ext_context\n";
|
print "SET CONTEXT $ext_context\n";
|
||||||
checkresult($result);
|
checkresult($result);
|
||||||
print "SET EXTENSION $VDADconf_exten\n";
|
print "SET EXTENSION $VDADconf_exten\n";
|
||||||
@@ -470,23 +467,20 @@ if ($channel_status < 1)
|
|||||||
|
|
||||||
$now_date_epoch = time();
|
$now_date_epoch = time();
|
||||||
$now_date = "$year-$mon-$mday $hour:$min:$sec";
|
$now_date = "$year-$mon-$mday $hour:$min:$sec";
|
||||||
print STDERR "\nXXXXXXXXXX VDAD transferred: start|stop $start_time|$now_date\n";
|
if ($AGILOG) {$agi_string = "XXXXX VDAD transferred: start|stop $start_time|$now_date"; &agi_output;}
|
||||||
|
|
||||||
exit;
|
exit;
|
||||||
}
|
}
|
||||||
else
|
else
|
||||||
{
|
{
|
||||||
print STDERR "NNNNNNNNNN No agent record found!!!\n";
|
if ($AGILOG) {$agi_string = "NNNNN No available agent found"; &agi_output;}
|
||||||
}
|
}
|
||||||
}
|
}
|
||||||
else
|
else
|
||||||
{
|
{
|
||||||
print STDERR "WWWWWWWW VDAD XFER WAIT: |$rec_countWAIT|$channel_group|$channel|$callerid|$uniqueid|\n";
|
if ($AGILOG) {$agi_string = "WWWWW VDAD XFER WAIT: |$rec_countWAIT|$channel_group|$channel|$callerid|$uniqueid|"; &agi_output;}
|
||||||
}
|
}
|
||||||
|
|
||||||
### sleep for 99 hundredths of a second
|
|
||||||
usleep(1*990*1000);
|
|
||||||
|
|
||||||
if ($hold_message_counter > 30)
|
if ($hold_message_counter > 30)
|
||||||
{
|
{
|
||||||
$AGI->stream_file('generic_hold');
|
$AGI->stream_file('generic_hold');
|
||||||
@@ -500,7 +494,20 @@ if ($hold_tone_counter > 3)
|
|||||||
}
|
}
|
||||||
else {$hold_tone_counter++;}
|
else {$hold_tone_counter++;}
|
||||||
|
|
||||||
$drop_timer++;
|
if ($drop_timer < 3)
|
||||||
|
{
|
||||||
|
### sleep for 44.5 hundredths of a second
|
||||||
|
usleep(1*445*1000);
|
||||||
|
|
||||||
|
$drop_timer = ($drop_timer + 0.5);
|
||||||
|
}
|
||||||
|
else
|
||||||
|
{
|
||||||
|
### sleep for 99 hundredths of a second
|
||||||
|
usleep(1*990*1000);
|
||||||
|
|
||||||
|
$drop_timer++;
|
||||||
|
}
|
||||||
}
|
}
|
||||||
|
|
||||||
|
|
||||||
@@ -535,18 +542,17 @@ if ($drop_seconds < 1)
|
|||||||
{
|
{
|
||||||
$cbc=0;
|
$cbc=0;
|
||||||
$stmtA = "SELECT voicemail_ext FROM vicidial_inbound_groups where group_id = '$channel_group' limit 1;";
|
$stmtA = "SELECT voicemail_ext FROM vicidial_inbound_groups where group_id = '$channel_group' limit 1;";
|
||||||
if($M){print STDERR "\n\n|$stmtA|\n";}
|
if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
|
||||||
|
|
||||||
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
|
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
|
||||||
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
|
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
|
||||||
$sthArows=$sthA->rows;
|
$sthArows=$sthA->rows;
|
||||||
$rec_countCUSTDATA=0;
|
$rec_countCUSTDATA=0;
|
||||||
while ($sthArows > $cbc)
|
while ($sthArows > $cbc)
|
||||||
{
|
{
|
||||||
|
@aryA = $sthA->fetchrow_array;
|
||||||
$VDADvoicemail_ext = "$aryA[0]";
|
$VDADvoicemail_ext = "$aryA[0]";
|
||||||
$VDADvoicemail_ext =~ s/\D//gi;
|
$VDADvoicemail_ext =~ s/\D//gi;
|
||||||
$DROPexten = "$voicemail_dump_exten$VDADvoicemail_ext";
|
$DROPexten = "$voicemail_dump_exten$VDADvoicemail_ext";
|
||||||
|
|
||||||
$cbc++;
|
$cbc++;
|
||||||
}
|
}
|
||||||
$sthA->finish();
|
$sthA->finish();
|
||||||
@@ -559,7 +565,7 @@ if ($drop_seconds < 1)
|
|||||||
|
|
||||||
if (length($DROPexten)>0)
|
if (length($DROPexten)>0)
|
||||||
{ ### if DROP extension is defined then send the dropped call there instead of hangup
|
{ ### if DROP extension is defined then send the dropped call there instead of hangup
|
||||||
print STDERR "\nexiting the VDAD app, transferring call to $DROPexten\n";
|
if ($AGILOG) {$agi_string = "exiting the VDAD app, transferring call to $DROPexten"; &agi_output;}
|
||||||
print "SET CONTEXT $ext_context\n";
|
print "SET CONTEXT $ext_context\n";
|
||||||
checkresult($result);
|
checkresult($result);
|
||||||
print "SET EXTENSION $DROPexten\n";
|
print "SET EXTENSION $DROPexten\n";
|
||||||
@@ -570,41 +576,39 @@ if ($drop_seconds < 1)
|
|||||||
else
|
else
|
||||||
{
|
{
|
||||||
### insert a NEW record to the vicidial_manager table to be processed
|
### insert a NEW record to the vicidial_manager table to be processed
|
||||||
$stmtA = "INSERT INTO vicidial_manager values('','','$SQLdate','NEW','N','$server_ip','','Hangup','$VHqueryCID','Channel: $channel','','','','','','','','','')";
|
$stmtA = "INSERT INTO vicidial_manager values('','','$SQLdate','NEW','N','$VARserver_ip','','Hangup','$VHqueryCID','Channel: $channel','','','','','','','','','')";
|
||||||
$affected_rows = $dbhA->do($stmtA) or die "Couldn't execute query:\n";
|
$affected_rows = $dbhA->do($stmtA);
|
||||||
if ($M) {print STDERR "-- VDCL call_hungup timout: |$VHqueryCID|$VDADconf_exten|$channel|insert to vicidial_manager\n";}
|
if ($AGILOG) {$agi_string = "-- VDCL call_hungup timout: |$VHqueryCID|$VDADconf_exten|$channel|insert to vicidial_manager"; &agi_output;}
|
||||||
}
|
}
|
||||||
|
|
||||||
$stmtA = "DELETE FROM vicidial_auto_calls where callerid='$callerid' and server_ip='$server_ip' order by call_time desc limit 1;";
|
$stmtA = "DELETE FROM vicidial_auto_calls where callerid='$callerid' and server_ip='$VARserver_ip' order by call_time desc limit 1;";
|
||||||
my $affected_rows = $dbhA->do($stmtA);
|
$affected_rows = $dbhA->do($stmtA);
|
||||||
if ($M) {print STDERR "-- VDCL vac record deleted: |$affected_rows| $channel_group|$server_ip\n";}
|
if ($AGILOG) {$agi_string = "-- VDCL vac record deleted: |$affected_rows| $VDADcampaign|"; &agi_output;}
|
||||||
|
|
||||||
$stmtA = "UPDATE vicidial_closer_log set status='DROP',end_epoch='$now_date_epoch',length_in_sec='$drop_seconds' where lead_id = '$new_lead_id' order by start_epoch desc limit 1;";
|
$stmtA = "UPDATE vicidial_closer_log set status='DROP',end_epoch='$now_date_epoch',length_in_sec='$drop_seconds' where lead_id = '$new_lead_id' order by start_epoch desc limit 1;";
|
||||||
if($M){print STDERR "\n\n|$stmtA|\n";}
|
$affected_rows = $dbhA->do($stmtA);
|
||||||
my $affected_rows = $dbhA->do($stmtA);
|
if ($AGILOG) {$agi_string = "-- VDCL vcl update: |$affected_rows|$new_lead_id|\n|$stmtA|"; &agi_output;}
|
||||||
if ($M) {print STDERR "-- VDCL vicidial_closer_log update: |$affected_rows|$new_lead_id\n";}
|
|
||||||
|
|
||||||
$stmtA = "UPDATE vicidial_list set status='XDROP' where lead_id = '$new_lead_id';";
|
$stmtA = "UPDATE vicidial_list set status='XDROP' where lead_id = '$new_lead_id';";
|
||||||
if($M){print STDERR "\n\n|$stmtA|\n";}
|
$affected_rows = $dbhA->do($stmtA);
|
||||||
my $affected_rows = $dbhA->do($stmtA);
|
if ($AGILOG) {$agi_string = "-- VDCL vl update: |$affected_rows|$new_lead_id|\n|$stmtA|"; &agi_output;}
|
||||||
if ($M) {print STDERR "-- VDCL vicidial_list update: |$affected_rows|$new_lead_id\n";}
|
|
||||||
|
|
||||||
}
|
}
|
||||||
|
|
||||||
$dbhA->disconnect();
|
$dbhA->disconnect();
|
||||||
|
|
||||||
exit;
|
exit;
|
||||||
|
|
||||||
sub enter_pin_number
|
sub enter_pin_number
|
||||||
{
|
{
|
||||||
# please enter the pin number followed by the pound key
|
# please enter the pin number followed by the pound key
|
||||||
|
# please enter your 4 digit pin number
|
||||||
|
|
||||||
$interrupt_digit='';
|
$interrupt_digit='';
|
||||||
undef $interrupt_digit;
|
undef $interrupt_digit;
|
||||||
|
|
||||||
$interrupt_digit = $AGI->stream_file('four_digit_id','123456789');
|
$interrupt_digit = $AGI->stream_file('four_digit_id','123456789');
|
||||||
|
|
||||||
print STDERR "interrupt_digit |$interrupt_digit|\n";
|
if ($AGILOG) {$agi_string = "interrupt_digit |$interrupt_digit|"; &agi_output;}
|
||||||
|
|
||||||
$digits_being_entered=1;
|
$digits_being_entered=1;
|
||||||
$totalDTMF='';
|
$totalDTMF='';
|
||||||
@@ -649,7 +653,7 @@ while ( ($digit_loop_counter < 4) )
|
|||||||
if ($digit =~ /\d/)
|
if ($digit =~ /\d/)
|
||||||
{
|
{
|
||||||
$totalDTMF = "$totalDTMF$digit";
|
$totalDTMF = "$totalDTMF$digit";
|
||||||
print STDERR "digit |$digit| TotalDTMF |$totalDTMF|\n";
|
if ($AGILOG) {$agi_string = "digit |$digit| TotalDTMF |$totalDTMF|"; &agi_output;}
|
||||||
# $AGI->say_digits("$digit");
|
# $AGI->say_digits("$digit");
|
||||||
undef $digit;
|
undef $digit;
|
||||||
}
|
}
|
||||||
@@ -663,7 +667,7 @@ while ( ($digit_loop_counter < 4) )
|
|||||||
|
|
||||||
$totalDTMF =~ s/\D//gi;
|
$totalDTMF =~ s/\D//gi;
|
||||||
$pin = $totalDTMF;
|
$pin = $totalDTMF;
|
||||||
if ($totalDTMF) {print STDERR "digit |$digit| TotalDTMF |$totalDTMF|\n";}
|
if ($totalDTMF) {if ($AGILOG) {$agi_string = "digit |$digit| TotalDTMF |$totalDTMF|"; &agi_output;}}
|
||||||
}
|
}
|
||||||
|
|
||||||
|
|
||||||
@@ -684,7 +688,25 @@ sub checkresult {
|
|||||||
$pass++;
|
$pass++;
|
||||||
}
|
}
|
||||||
} else {
|
} else {
|
||||||
print STDERR "FAIL (unexpected result '$res')\n";
|
# print STDERR "FAIL (unexpected result '$res')\n";
|
||||||
$fail++;
|
$fail++;
|
||||||
}
|
}
|
||||||
}
|
}
|
||||||
|
|
||||||
|
|
||||||
|
|
||||||
|
sub agi_output
|
||||||
|
{
|
||||||
|
if ($AGILOG >=2)
|
||||||
|
{
|
||||||
|
### open the log file for writing ###
|
||||||
|
open(Lout, ">>$AGILOGfile")
|
||||||
|
|| die "Can't open $AGILOGfile: $!\n";
|
||||||
|
print Lout "$now_date|$script|$agi_string\n";
|
||||||
|
close(Lout);
|
||||||
|
}
|
||||||
|
### send to STDERR writing ###
|
||||||
|
if ( ($AGILOG == '1') || ($AGILOG == '3') )
|
||||||
|
{print STDERR "$now_date|$script|$agi_string\n";}
|
||||||
|
$agi_string='';
|
||||||
|
}
|
||||||
|
|||||||
@@ -1,718 +0,0 @@
|
|||||||
#!/usr/bin/perl
|
|
||||||
#
|
|
||||||
# agi-VDADcloser_inboundCID.agi version 0.4 *DBI-version*
|
|
||||||
#
|
|
||||||
# runs when a call comes in from an inbound call. This script will
|
|
||||||
# send the calls out to the closers that are logged in.
|
|
||||||
# *** This version detects inbound callerID over PRI ***
|
|
||||||
#
|
|
||||||
# if there are no available agents, then it will check every second until an agent becomes available,
|
|
||||||
# if at the end of 360 seconds(default) it has not found an agent it will hangup the call and mark it as dropped
|
|
||||||
#
|
|
||||||
# You need to put lines similar to those below in your extensions.conf file:
|
|
||||||
#
|
|
||||||
# ; 1. the full name of the IN GROUP to be used in vicidial for the inbound call
|
|
||||||
# ; 2. the phone number that was called, for the log entry
|
|
||||||
# ; 3. the callerID or lead_id of the person that called(usually overridden)
|
|
||||||
# ; 4. the park extension audio file name if used
|
|
||||||
# ; 5. the status of the call initially(usually not used)
|
|
||||||
# ; 6. the list_id to insert the new lead under if it is new (and callerID available)
|
|
||||||
# ; 7. the phone dialing code to insert with the new lead if new (and callerID available)
|
|
||||||
#
|
|
||||||
# ;inbound VICIDIAL calls:
|
|
||||||
#exten => 1234,1,Ringing ; call ringing
|
|
||||||
#exten => 1234,2,Wait(1) ; Wait 1 second for CID delivery from PRI
|
|
||||||
#exten => 1234,3,Answer ; Answer the line
|
|
||||||
#exten => 1234,4,AGI(agi-VDADcloser_inboundCID.agi,CL_GALLERIA-----7275555134-----Closer-----park----------999-----1)
|
|
||||||
#exten => 1234,5,Hangup
|
|
||||||
#
|
|
||||||
# Copyright (C) 2006 Matt Florell <vicidial@gmail.com> LICENSE: GPLv2
|
|
||||||
#
|
|
||||||
# changes:
|
|
||||||
# 60504-1241 - Added drop second/message/exten options from inbound_group
|
|
||||||
# 60811-1003 - Changed to DBI by Marin Blu
|
|
||||||
# 60811-1145 - changed to use /etc/astguiclient.conf for configs
|
|
||||||
#
|
|
||||||
|
|
||||||
$V = 1; # set to 1 for verbose mode
|
|
||||||
$M = 1; # set to 1 for 2 line messages mode
|
|
||||||
|
|
||||||
$DROP_TIME = 360; ### number of seconds to wait until you drop a waiting call
|
|
||||||
|
|
||||||
# default path to astguiclient configuration file:
|
|
||||||
$PATHconf = '/etc/astguiclient.conf';
|
|
||||||
|
|
||||||
open(conf, "$PATHconf") || die "can't open $PATHconf: $!\n";
|
|
||||||
@conf = <conf>;
|
|
||||||
close(conf);
|
|
||||||
$i=0;
|
|
||||||
foreach(@conf)
|
|
||||||
{
|
|
||||||
$line = $conf[$i];
|
|
||||||
$line =~ s/ |>|\n|\r|\t|\#.*|;.*//gi;
|
|
||||||
if ( ($line =~ /^PATHhome/) && ($CLIhome < 1) )
|
|
||||||
{$PATHhome = $line; $PATHhome =~ s/.*=//gi;}
|
|
||||||
if ( ($line =~ /^PATHlogs/) && ($CLIlogs < 1) )
|
|
||||||
{$PATHlogs = $line; $PATHlogs =~ s/.*=//gi;}
|
|
||||||
if ( ($line =~ /^PATHagi/) && ($CLIagi < 1) )
|
|
||||||
{$PATHagi = $line; $PATHagi =~ s/.*=//gi;}
|
|
||||||
if ( ($line =~ /^PATHweb/) && ($CLIweb < 1) )
|
|
||||||
{$PATHweb = $line; $PATHweb =~ s/.*=//gi;}
|
|
||||||
if ( ($line =~ /^PATHsounds/) && ($CLIsounds < 1) )
|
|
||||||
{$PATHsounds = $line; $PATHsounds =~ s/.*=//gi;}
|
|
||||||
if ( ($line =~ /^PATHmonitor/) && ($CLImonitor < 1) )
|
|
||||||
{$PATHmonitor = $line; $PATHmonitor =~ s/.*=//gi;}
|
|
||||||
if ( ($line =~ /^VARserver_ip/) && ($CLIserver_ip < 1) )
|
|
||||||
{$VARserver_ip = $line; $VARserver_ip =~ s/.*=//gi;}
|
|
||||||
if ( ($line =~ /^VARDB_server/) && ($CLIDB_server < 1) )
|
|
||||||
{$VARDB_server = $line; $VARDB_server =~ s/.*=//gi;}
|
|
||||||
if ( ($line =~ /^VARDB_database/) && ($CLIDB_database < 1) )
|
|
||||||
{$VARDB_database = $line; $VARDB_database =~ s/.*=//gi;}
|
|
||||||
if ( ($line =~ /^VARDB_user/) && ($CLIDB_user < 1) )
|
|
||||||
{$VARDB_user = $line; $VARDB_user =~ s/.*=//gi;}
|
|
||||||
if ( ($line =~ /^VARDB_pass/) && ($CLIDB_pass < 1) )
|
|
||||||
{$VARDB_pass = $line; $VARDB_pass =~ s/.*=//gi;}
|
|
||||||
if ( ($line =~ /^VARDB_port/) && ($CLIDB_port < 1) )
|
|
||||||
{$VARDB_port = $line; $VARDB_port =~ s/.*=//gi;}
|
|
||||||
$i++;
|
|
||||||
}
|
|
||||||
|
|
||||||
# Customized Variables
|
|
||||||
$server_ip = $VARserver_ip; # Asterisk server IP
|
|
||||||
|
|
||||||
if (!$VARDB_port) {$VARDB_port='3306';}
|
|
||||||
|
|
||||||
use DBI;
|
|
||||||
use Time::HiRes ('gettimeofday','usleep','sleep'); # necessary to have perl sleep command of less than one second
|
|
||||||
use Asterisk::AGI;
|
|
||||||
$AGI = new Asterisk::AGI;
|
|
||||||
|
|
||||||
### open the error out file for writing ###
|
|
||||||
open(out, ">$PATHlogs/AGI_test-output.txt")
|
|
||||||
|| die "Can't open $PATHlogs/AGI_test-output.txt: $!\n";
|
|
||||||
|
|
||||||
|
|
||||||
|
|
||||||
($sec,$min,$hour,$mday,$mon,$year,$wday,$yday,$isdst) = localtime(time);
|
|
||||||
$year = ($year + 1900);
|
|
||||||
$mon++;
|
|
||||||
if ($mon < 10) {$mon = "0$mon";}
|
|
||||||
if ($mday < 10) {$mday = "0$mday";}
|
|
||||||
if ($hour < 10) {$Fhour = "0$hour";}
|
|
||||||
if ($min < 10) {$min = "0$min";}
|
|
||||||
if ($sec < 10) {$sec = "0$sec";}
|
|
||||||
|
|
||||||
$now_date_epoch = time();
|
|
||||||
$now_date = "$year-$mon-$mday $hour:$min:$sec";
|
|
||||||
$start_time=$now_date;
|
|
||||||
$CIDdate = "$mon$mday$hour$min$sec";
|
|
||||||
$tsSQLdate = "$year$mon$mday$hour$min$sec";
|
|
||||||
$SQLdate = "$year-$mon-$mday $hour:$min:$sec";
|
|
||||||
$SQLdateBEGIN = $SQLdate;
|
|
||||||
|
|
||||||
$BDtarget = ($secX - 5);
|
|
||||||
($Bsec,$Bmin,$Bhour,$Bmday,$Bmon,$Byear,$Bwday,$Byday,$Bisdst) = localtime($BDtarget);
|
|
||||||
$Byear = ($Byear + 1900);
|
|
||||||
$Bmon++;
|
|
||||||
if ($Bmon < 10) {$Bmon = "0$Bmon";}
|
|
||||||
if ($Bmday < 10) {$Bmday = "0$Bmday";}
|
|
||||||
if ($Bhour < 10) {$Bhour = "0$Bhour";}
|
|
||||||
if ($Bmin < 10) {$Bmin = "0$Bmin";}
|
|
||||||
if ($Bsec < 10) {$Bsec = "0$Bsec";}
|
|
||||||
$BDtsSQLdate = "$Byear$Bmon$Bmday$Bhour$Bmin$Bsec";
|
|
||||||
|
|
||||||
|
|
||||||
|
|
||||||
### begin parsing run-time options ###
|
|
||||||
if (length($ARGV[0])>1)
|
|
||||||
{
|
|
||||||
if ($V) {print out "Perl Environment Dump:\n";}
|
|
||||||
$i=0;
|
|
||||||
while ($#ARGV >= $i)
|
|
||||||
{
|
|
||||||
$args = "$args $ARGV[$i]";
|
|
||||||
if ($V) {print out "$i|$ARGV[$i]|\n";}
|
|
||||||
$i++;
|
|
||||||
}
|
|
||||||
|
|
||||||
### list of command-line array arguments:
|
|
||||||
@ARGV_vars = split(/-----/, $ARGV[0]);
|
|
||||||
|
|
||||||
$channel_group = $ARGV_vars[0];
|
|
||||||
$inbound_number = $ARGV_vars[1];
|
|
||||||
$parked_by = $ARGV_vars[2];
|
|
||||||
$park_extension = $ARGV_vars[3];
|
|
||||||
$status = $ARGV_vars[4];
|
|
||||||
$list_id = $ARGV_vars[5];
|
|
||||||
$phone_code = $ARGV_vars[6];
|
|
||||||
|
|
||||||
if ($args =~ /--help/i)
|
|
||||||
{
|
|
||||||
print "allowed run time options:\n [-q] = quiet\n [-t] = test\n [-debug] = verbose debug messages\n\n";
|
|
||||||
}
|
|
||||||
else
|
|
||||||
{
|
|
||||||
if ($args =~ /-V/i)
|
|
||||||
{
|
|
||||||
$V=1;
|
|
||||||
}
|
|
||||||
if ($args =~ /-debug/i)
|
|
||||||
{
|
|
||||||
$DG=1;
|
|
||||||
}
|
|
||||||
if ($args =~ /-dbAVS/i)
|
|
||||||
{
|
|
||||||
$DGA=1;
|
|
||||||
}
|
|
||||||
if ($args =~ /-q/i)
|
|
||||||
{
|
|
||||||
$q=1;
|
|
||||||
$Q=1;
|
|
||||||
}
|
|
||||||
if ($args =~ /-t/i)
|
|
||||||
{
|
|
||||||
$TEST=1;
|
|
||||||
$T=1;
|
|
||||||
}
|
|
||||||
}
|
|
||||||
}
|
|
||||||
else
|
|
||||||
{
|
|
||||||
if ($V) {print "no command line options set\n";}
|
|
||||||
}
|
|
||||||
|
|
||||||
$|=1;
|
|
||||||
while(<STDIN>) {
|
|
||||||
chomp;
|
|
||||||
last unless length($_);
|
|
||||||
if ($V)
|
|
||||||
{
|
|
||||||
if (/^agi_(\w+)\:\s+(.*)$/)
|
|
||||||
{
|
|
||||||
$AGI{$1} = $2;
|
|
||||||
}
|
|
||||||
}
|
|
||||||
|
|
||||||
if (/^agi_uniqueid\:\s+(.*)$/) {$unique_id = $1; $uniqueid = $unique_id;}
|
|
||||||
if (/^agi_channel\:\s+(.*)$/) {$channel = $1;}
|
|
||||||
if (/^agi_extension\:\s+(.*)$/) {$extension = $1;}
|
|
||||||
if (/^agi_type\:\s+(.*)$/) {$type = $1;}
|
|
||||||
if (/^agi_callerid\:\s+(.*)$/) {$callerid = $1;}
|
|
||||||
if (/^agi_calleridname\:\s+(.*)$/) {$calleridname = $1;}
|
|
||||||
|
|
||||||
if ( ($callerid =~ /\".*\"/) && ( (!$calleridname) or ($calleridname =~ /unknown/) ) )
|
|
||||||
{
|
|
||||||
$calleridname = $callerid;
|
|
||||||
$calleridname =~ s/\<\d\d\d\d\d\d\d\d\d\d\>//gi;
|
|
||||||
$calleridname =~ s/\"|\" //gi;
|
|
||||||
}
|
|
||||||
|
|
||||||
$callerid =~ s/\D//gi;
|
|
||||||
$calleridname =~ s/unknown//gi;
|
|
||||||
if ( (!$callerid) or ($callerid =~ /unknown/) )
|
|
||||||
{$callerid = $calleridname;}
|
|
||||||
|
|
||||||
if (length($callerid)>0) {$phone_number = $callerid;}
|
|
||||||
else {$phone_number = '';}
|
|
||||||
if (length($calleridname)>0) {$VLcomments = $calleridname;}
|
|
||||||
else {$VLcomments = '';}
|
|
||||||
|
|
||||||
# if ($channel =~ /^SIP/) {$channel =~ s/-.*//gi;}
|
|
||||||
# if ($channel =~ /^Zap\//) {$channel =~ s/-\d$//gi;}
|
|
||||||
if (length($callerid)<10) {$callerid = $parked_by;}
|
|
||||||
if (length($pin)>0) {$callerid = $pin;}
|
|
||||||
|
|
||||||
|
|
||||||
### allow for external callerid to be collected
|
|
||||||
# if ($extension =~ /\*\d\d\d\d\d\d\d\d\d\d\*/)
|
|
||||||
# {
|
|
||||||
# @EXT_vars = split(/\*/, $extension);
|
|
||||||
#
|
|
||||||
# $referring_extension = $EXT_vars[0]; # initial extension sent
|
|
||||||
# $channel_group = $EXT_vars[1]; # name of the parked group
|
|
||||||
# $inbound_number = $EXT_vars[2]; # extension to send call to after parsing
|
|
||||||
# $parked_by = $EXT_vars[3]; # leadID
|
|
||||||
# $park_extension = $EXT_vars[4]; # filename of the on-hold music file
|
|
||||||
# $comment_d = $EXT_vars[5]; # N/A
|
|
||||||
# $comment_e = $EXT_vars[6]; # N/A
|
|
||||||
#
|
|
||||||
# $PADlead_id = sprintf("%09s", $parked_by); while (length($PADlead_id) > 9) {chop($PADlead_id);}
|
|
||||||
# # JmmddhhmmssLLLLLLLLL
|
|
||||||
# $JqueryCID = "J$CIDdate$PADlead_id";
|
|
||||||
# $callerid = $JqueryCID;
|
|
||||||
# ### set the callerid to the filename of the audio for on-hold
|
|
||||||
# print "SET CALLERID $JqueryCID\n";
|
|
||||||
# checkresult($result);
|
|
||||||
# print out "callerID changed: $JqueryCID\n";
|
|
||||||
# }
|
|
||||||
}
|
|
||||||
|
|
||||||
if ($V)
|
|
||||||
{
|
|
||||||
|
|
||||||
if ($V) {print out "AGI Environment Dump:\n";}
|
|
||||||
foreach $i (sort keys %AGI) {
|
|
||||||
if ($V) {print out " -- $i = $AGI{$i}\n";}
|
|
||||||
}
|
|
||||||
}
|
|
||||||
|
|
||||||
|
|
||||||
$AGI->stream_file('beep');
|
|
||||||
|
|
||||||
if ($V) {print out "\nINBOUND CALL VDCL STARTED\n";}
|
|
||||||
|
|
||||||
#&enter_pin_number;
|
|
||||||
|
|
||||||
$pin = $inbound_number;
|
|
||||||
|
|
||||||
$fronter = $pin;
|
|
||||||
|
|
||||||
if ($M) {print out "+++++ INBOUND CALL VDCL STARTED : |$unique_id|$channel_group|$channel|$extension|$type|$callerid-$pin|$now_date\n";}
|
|
||||||
|
|
||||||
$VDADphone='';
|
|
||||||
$VDADphone_code='';
|
|
||||||
|
|
||||||
if ($V) {print out "AGI Environment Dump: |$unique_id|$channel|$extension|$type|$callerid|\n";}
|
|
||||||
|
|
||||||
|
|
||||||
if ($V) {print out "\nINBOUND CALL RECEIVED IN FROM VDCL: $callerid $channel\n";}
|
|
||||||
if ($M) {print out "+++++ INBOUND VDCL START : |$unique_id|$channel|$extension|$type|$now_date\n";}
|
|
||||||
|
|
||||||
if ($channel =~ /Local/i)
|
|
||||||
{
|
|
||||||
if ($M) {print out "+++++ VDCL START LOCAL CHANNEL: EXITING\n";}
|
|
||||||
close(out);
|
|
||||||
exit;
|
|
||||||
}
|
|
||||||
|
|
||||||
|
|
||||||
$dbhA = DBI->connect("DBI:mysql:$VARDB_database:$VARDB_server:$VARDB_port", "$VARDB_user", "$VARDB_pass")
|
|
||||||
or die "Couldn't connect to database: " . DBI->errstr;
|
|
||||||
|
|
||||||
### Grab Server values from the database
|
|
||||||
$cbc=0;
|
|
||||||
$stmtA = "SELECT voicemail_dump_exten,ext_context,answer_transfer_agent,local_gmt,asterisk_version,max_vicidial_trunks FROM servers where server_ip = '$server_ip';";
|
|
||||||
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
|
|
||||||
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
|
|
||||||
$sthArows=$sthA->rows;
|
|
||||||
while ($sthArows > $cbc)
|
|
||||||
{
|
|
||||||
@aryA = $sthA->fetchrow_array;
|
|
||||||
|
|
||||||
$DBvoicemail_dump_exten = "$aryA[0]";
|
|
||||||
$DBext_context = "$aryA[1]";
|
|
||||||
$DBanswer_transfer_agent = "$aryA[2]";
|
|
||||||
$DBSERVER_GMT = "$aryA[3]";
|
|
||||||
$DBasterisk_version = "$aryA[4]";
|
|
||||||
$DBmax_vicidial_trunks = "$aryA[5]";
|
|
||||||
if ($DBvoicemail_dump_exten) {$voicemail_dump_exten = $DBvoicemail_dump_exten;}
|
|
||||||
if ($DBext_context) {$ext_context = $DBext_context;}
|
|
||||||
if ($DBanswer_transfer_agent) {$answer_transfer_agent = $DBanswer_transfer_agent;}
|
|
||||||
if ($DBSERVER_GMT) {$SERVER_GMT = $DBSERVER_GMT;}
|
|
||||||
if ($DBasterisk_version) {$AST_ver = $DBasterisk_version;}
|
|
||||||
if ($DBmax_vicidial_trunks) {$max_vicidial_trunks = $DBmax_vicidial_trunks;}
|
|
||||||
$cbc++;
|
|
||||||
}
|
|
||||||
$sthA->finish();
|
|
||||||
|
|
||||||
|
|
||||||
|
|
||||||
### insert a record into the vicidial_list table
|
|
||||||
$stmtA = "INSERT INTO vicidial_list (entry_date,modify_date,status,user,vendor_lead_code,source_id,list_id,called_since_last_reset,phone_code,phone_number,security_phrase,called_count,gmt_offset_now,comments) values('$SQLdate','$tsSQLdate','INBND','$fronter','$channel_group','VDCL','$list_id','Y','$phone_code','$phone_number','$channel_group','1','-5.00','$VLcomments');";
|
|
||||||
$affected_rows = $dbhA->do($stmtA);
|
|
||||||
$cbc=0;
|
|
||||||
$stmtA = "select LAST_INSERT_ID() LIMIT 1;";
|
|
||||||
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
|
|
||||||
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
|
|
||||||
$sthArows=$sthA->rows;
|
|
||||||
while ($sthArows > $cbc)
|
|
||||||
{
|
|
||||||
@aryA = $sthA->fetchrow_array;
|
|
||||||
$insert_lead_id = "$aryA[0]";
|
|
||||||
$cbc++;
|
|
||||||
}
|
|
||||||
$sthA->finish();
|
|
||||||
|
|
||||||
$new_lead_id = $insert_lead_id;
|
|
||||||
if($M){print out "\n|$stmtA|$new_lead_id|\n";}
|
|
||||||
|
|
||||||
$PADlead_id = sprintf("%09s", $new_lead_id); while (length($PADlead_id) > 9) {chop($PADlead_id);}
|
|
||||||
# YmmddhhmmssLLLLLLLLL
|
|
||||||
$YqueryCID = "Y$CIDdate$PADlead_id";
|
|
||||||
$callerid = $YqueryCID;
|
|
||||||
### set the callerid
|
|
||||||
print "SET CALLERID $YqueryCID\n";
|
|
||||||
checkresult($result);
|
|
||||||
print out "callerID changed: $YqueryCID\n";
|
|
||||||
|
|
||||||
### Grab inbound_group values from the database
|
|
||||||
$cbc=0;
|
|
||||||
$stmtA = "SELECT drop_call_seconds,drop_message,drop_exten FROM vicidial_inbound_groups where group_id = '$channel_group';";
|
|
||||||
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
|
|
||||||
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
|
|
||||||
$sthArows=$sthA->rows;
|
|
||||||
while ($sthArows > $cbc)
|
|
||||||
{
|
|
||||||
@aryA = $sthA->fetchrow_array;
|
|
||||||
$DBdrop_call_seconds = "$aryA[0]";
|
|
||||||
$DBdrop_message = "$aryA[1]";
|
|
||||||
$DBdrop_exten = "$aryA[2]";
|
|
||||||
if ($DBdrop_call_seconds) {$DROP_TIME = $DBdrop_call_seconds;}
|
|
||||||
if ($DBdrop_message) {$drop_message = $DBdrop_message;}
|
|
||||||
if ($DBdrop_exten) {$drop_exten = $DBdrop_exten;}
|
|
||||||
$cbc++;
|
|
||||||
}
|
|
||||||
$sthA->finish();
|
|
||||||
|
|
||||||
### insert a LIVE record to the vicidial_auto_calls table
|
|
||||||
$stmtA = "INSERT INTO vicidial_auto_calls values('','$server_ip','$channel_group','LIVE','$new_lead_id','$uniqueid','$callerid','$channel','$phone_code','$phone_number','$SQLdate','IN')";
|
|
||||||
$affected_rows = $dbhA->do($stmtA);
|
|
||||||
if($M){print out "\n|$stmtA|\n";}
|
|
||||||
|
|
||||||
$stmtA = "INSERT INTO vicidial_closer_log (lead_id,campaign_id,call_date,start_epoch,status,phone_code,phone_number,user,processed) values('$new_lead_id','$channel_group','$SQLdate','$now_date_epoch','QUEUE','$phone_code','$phone_number','VDCL','N')";
|
|
||||||
if($M){print out "\n|$stmtA|\n";}
|
|
||||||
$affected_rows = $dbhA->do($stmtA);
|
|
||||||
if ($M) {print out "-- VDCL : |$new_lead_id|insert to vicidial_closer_log\n";}
|
|
||||||
|
|
||||||
$VDADlead_id = $new_lead_id;
|
|
||||||
|
|
||||||
$drop_timer=0;
|
|
||||||
$drop_seconds=0;
|
|
||||||
$hold_message_counter=25;
|
|
||||||
$hold_tone_counter=0;
|
|
||||||
|
|
||||||
while ($drop_timer <= $DROP_TIME)
|
|
||||||
{
|
|
||||||
$channel_status = $AGI->channel_status("$channel");
|
|
||||||
if ($channel_status < 1)
|
|
||||||
{
|
|
||||||
print out "CHANNEL $channel DOWN $channel_status $DROP_TIME|$drop_timer CHECKING AGAIN...\n";
|
|
||||||
### sleep for 99 hundredths of a second
|
|
||||||
usleep(1*990*1000);
|
|
||||||
|
|
||||||
$channel_status_DC = $AGI->channel_status("$channel");
|
|
||||||
|
|
||||||
if ($channel_status_DC < 1)
|
|
||||||
{
|
|
||||||
print out "CHANNEL $channel DOWN $channel_status $DROP_TIME|$drop_timer\n";
|
|
||||||
if ($drop_timer < 360) {$drop_seconds = $drop_timer;}
|
|
||||||
$drop_timer = ($drop_timer + 360);
|
|
||||||
}
|
|
||||||
}
|
|
||||||
|
|
||||||
$cbc=0;
|
|
||||||
$stmtA = "SELECT next_agent_call FROM vicidial_inbound_groups where group_id='$channel_group';";
|
|
||||||
|
|
||||||
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
|
|
||||||
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
|
|
||||||
$sthArows=$sthA->rows;
|
|
||||||
$rec_countCUSTDATA=0;
|
|
||||||
while ($sthArows > $cbc)
|
|
||||||
{
|
|
||||||
@aryA = $sthA->fetchrow_array;
|
|
||||||
$CAMP_callorder = "$aryA[0]";
|
|
||||||
$cbc++;
|
|
||||||
}
|
|
||||||
$sthA->finish();
|
|
||||||
|
|
||||||
$agent_call_order='order by last_call_finish';
|
|
||||||
if ($CAMP_callorder =~ /overall_user_level/i) {$agent_call_order = 'order by user_level desc,last_call_finish';}
|
|
||||||
if ($CAMP_callorder =~ /oldest_call_start/i) {$agent_call_order = 'order by last_call_time';}
|
|
||||||
if ($CAMP_callorder =~ /oldest_call_finish/i) {$agent_call_order = 'order by last_call_finish';}
|
|
||||||
if ($CAMP_callorder =~ /random/i) {$agent_call_order = 'order by random_id';}
|
|
||||||
|
|
||||||
$rec_countWAIT=0;
|
|
||||||
$cbc=0;
|
|
||||||
$stmtA = "SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and server_ip='$server_ip' and campaign_id = '$channel_group' and call_time < \"$SQLdateBEGIN\" and lead_id != '$VDADlead_id';";
|
|
||||||
if($M){print STDERR "\n\n|$stmtA|\n";}
|
|
||||||
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
|
|
||||||
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
|
|
||||||
$sthArows=$sthA->rows;
|
|
||||||
|
|
||||||
while ($sthArows > $cbc)
|
|
||||||
{
|
|
||||||
@aryA = $sthA->fetchrow_array;
|
|
||||||
$rec_countWAIT = "$aryA[0]";
|
|
||||||
$cbc++;
|
|
||||||
}
|
|
||||||
$sthA->finish();
|
|
||||||
|
|
||||||
if ($rec_countWAIT < 1)
|
|
||||||
{
|
|
||||||
$stmtA = "UPDATE vicidial_live_agents set status='QUEUE',lead_id='$new_lead_id',uniqueid='$unique_id', channel='$channel', callerid='$callerid' where status IN('CLOSER','READY') and server_ip='$server_ip' and campaign_id LIKE \"%CLOSER%\" and closer_campaigns LIKE \"% $channel_group %\" and last_update_time > '$BDtsSQLdate' $agent_call_order limit 1;";
|
|
||||||
my $affected_rows = $dbhA->do($stmtA);
|
|
||||||
if ($M) {print out "-- VDAD get agent: |$DROP_TIME|$drop_timer|$affected_rows|update of vla table: $channel_group|$server_ip\n|$stmtA|\n";}
|
|
||||||
if ($affected_rows > 0)
|
|
||||||
{
|
|
||||||
$cbc=0;
|
|
||||||
$stmtA = "SELECT conf_exten,user,extension FROM vicidial_live_agents where status = 'QUEUE' and server_ip='$server_ip' and campaign_id LIKE \"%CLOSER%\" and callerid='$callerid' and channel='$channel' order by last_call_time limit 1;";
|
|
||||||
if($M){print STDERR "\n\n|$stmtA|\n";}
|
|
||||||
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
|
|
||||||
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
|
|
||||||
$sthArows=$sthA->rows;
|
|
||||||
$rec_countCUSTDATA=0;
|
|
||||||
while ($sthArows > $cbc)
|
|
||||||
{
|
|
||||||
@aryA = $sthA->fetchrow_array;
|
|
||||||
|
|
||||||
$VDADconf_exten = "$aryA[0]";
|
|
||||||
$VDADuser = "$aryA[1]";
|
|
||||||
$VDADextension = "$aryA[2]";
|
|
||||||
|
|
||||||
$cbc++;
|
|
||||||
}
|
|
||||||
$sthA->finish();
|
|
||||||
|
|
||||||
$stmtA = "UPDATE vicidial_auto_calls set status='CLOSER' where callerid='$callerid';";
|
|
||||||
my $affected_rows = $dbhA->do($stmtA);
|
|
||||||
if ($M) {print out "-- VDCL XFER : |$affected_rows|update of vac table: $callerid\n|$stmtA|\n";}
|
|
||||||
|
|
||||||
$stmtA = "UPDATE vicidial_closer_log set user='$VDADuser' where lead_id='$new_lead_id' order by call_date desc limit 1;";
|
|
||||||
my $affected_rows = $dbhA->do($stmtA);
|
|
||||||
if ($M) {print out "-- closer log : |$affected_rows|update of vcl table: $new_lead_id\n|$stmtA|\n";}
|
|
||||||
|
|
||||||
$dbhA->disconnect();
|
|
||||||
|
|
||||||
print out "\nexiting the VDAD app, transferring call to $VDADconf_exten\n";
|
|
||||||
print "SET CONTEXT $ext_context\n";
|
|
||||||
checkresult($result);
|
|
||||||
print "SET EXTENSION $VDADconf_exten\n";
|
|
||||||
checkresult($result);
|
|
||||||
print "SET PRIORITY 1\n";
|
|
||||||
checkresult($result);
|
|
||||||
|
|
||||||
($sec,$min,$hour,$mday,$mon,$year,$wday,$yday,$isdst) = localtime(time);
|
|
||||||
$year = ($year + 1900);
|
|
||||||
$mon++;
|
|
||||||
if ($mon < 10) {$mon = "0$mon";}
|
|
||||||
if ($mday < 10) {$mday = "0$mday";}
|
|
||||||
if ($hour < 10) {$Fhour = "0$hour";}
|
|
||||||
if ($min < 10) {$min = "0$min";}
|
|
||||||
if ($sec < 10) {$sec = "0$sec";}
|
|
||||||
|
|
||||||
$now_date_epoch = time();
|
|
||||||
$now_date = "$year-$mon-$mday $hour:$min:$sec";
|
|
||||||
print out "\nXXXXXXXXXX VDAD transferred: start|stop $start_time|$now_date\n";
|
|
||||||
|
|
||||||
close(out);
|
|
||||||
exit;
|
|
||||||
}
|
|
||||||
else
|
|
||||||
{
|
|
||||||
print STDERR "NNNNNNNNNN No agent record found!!!\n";
|
|
||||||
}
|
|
||||||
}
|
|
||||||
else
|
|
||||||
{
|
|
||||||
print out "WWWWWWWW VDAD XFER WAIT: |$rec_countWAIT|$channel_group|$channel|$callerid|$uniqueid|\n";
|
|
||||||
}
|
|
||||||
|
|
||||||
### sleep for 99 hundredths of a second
|
|
||||||
usleep(1*990*1000);
|
|
||||||
|
|
||||||
if ($hold_message_counter > 30)
|
|
||||||
{
|
|
||||||
$AGI->stream_file('generic_hold');
|
|
||||||
$hold_message_counter = 0;
|
|
||||||
}
|
|
||||||
else {$hold_message_counter++;}
|
|
||||||
if ($hold_tone_counter > 3)
|
|
||||||
{
|
|
||||||
$AGI->stream_file('hold_tone');
|
|
||||||
$hold_tone_counter = 0;
|
|
||||||
}
|
|
||||||
else {$hold_tone_counter++;}
|
|
||||||
|
|
||||||
$drop_timer++;
|
|
||||||
}
|
|
||||||
|
|
||||||
|
|
||||||
if ($drop_timer >= $DROP_TIME)
|
|
||||||
{
|
|
||||||
($sec,$min,$hour,$mday,$mon,$year,$wday,$yday,$isdst) = localtime(time);
|
|
||||||
$year = ($year + 1900);
|
|
||||||
$mon++;
|
|
||||||
if ($mon < 10) {$mon = "0$mon";}
|
|
||||||
if ($mday < 10) {$mday = "0$mday";}
|
|
||||||
if ($hour < 10) {$Fhour = "0$hour";}
|
|
||||||
if ($min < 10) {$min = "0$min";}
|
|
||||||
if ($sec < 10) {$sec = "0$sec";}
|
|
||||||
|
|
||||||
$now_date_epoch = time();
|
|
||||||
$now_date = "$year-$mon-$mday $hour:$min:$sec";
|
|
||||||
$CIDdate = "$mon$mday$hour$min$sec";
|
|
||||||
$tsSQLdate = "$year$mon$mday$hour$min$sec";
|
|
||||||
$SQLdate = "$year-$mon-$mday $hour:$min:$sec";
|
|
||||||
$VDADvoicemail_ext = '';
|
|
||||||
|
|
||||||
$DROPexten = '';
|
|
||||||
if ($drop_seconds < 1)
|
|
||||||
{
|
|
||||||
$drop_seconds = $DROP_TIME;
|
|
||||||
|
|
||||||
if ($drop_message=='Y')
|
|
||||||
{
|
|
||||||
$DROPexten = "$drop_exten";
|
|
||||||
}
|
|
||||||
else
|
|
||||||
{
|
|
||||||
$cbc=0;
|
|
||||||
$stmtA = "SELECT voicemail_ext FROM vicidial_inbound_groups where group_id = '$channel_group' limit 1;";
|
|
||||||
if($M){print STDERR "\n\n|$stmtA|\n";}
|
|
||||||
|
|
||||||
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
|
|
||||||
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
|
|
||||||
$sthArows=$sthA->rows;
|
|
||||||
$rec_countCUSTDATA=0;
|
|
||||||
while ($sthArows > $cbc)
|
|
||||||
{
|
|
||||||
$VDADvoicemail_ext = "$aryA[0]";
|
|
||||||
$VDADvoicemail_ext =~ s/\D//gi;
|
|
||||||
$DROPexten = "$voicemail_dump_exten$VDADvoicemail_ext";
|
|
||||||
|
|
||||||
$cbc++;
|
|
||||||
}
|
|
||||||
$sthA->finish();
|
|
||||||
}
|
|
||||||
}
|
|
||||||
|
|
||||||
|
|
||||||
### use STDOUT to send call to proper DROP location
|
|
||||||
$VH{CID = "VH$CIDdate$VDADconf_exten";
|
|
||||||
|
|
||||||
if (length($DROPexten)>0)
|
|
||||||
{ ### if DROP extension is defined then send the dropped call there instead of hangup
|
|
||||||
print out "\nexiting the VDAD app, transferring call to $DROPexten\n";
|
|
||||||
print "SET CONTEXT $ext_context\n";
|
|
||||||
checkresult($result);
|
|
||||||
print "SET EXTENSION $DROPexten\n";
|
|
||||||
checkresult($result);
|
|
||||||
print "SET PRIORITY 1\n";
|
|
||||||
checkresult($result);
|
|
||||||
}
|
|
||||||
else
|
|
||||||
{
|
|
||||||
### insert a NEW record to the vicidial_manager table to be processed
|
|
||||||
$stmtA = "INSERT INTO vicidial_manager values('','','$SQLdate','NEW','N','$server_ip','','Hangup','$VH{CID','Channel: $channel','','','','','','','','','')";
|
|
||||||
$affected_rows = $dbhA->do($stmtA) or die "Couldn't execute {:\n";
|
|
||||||
if ($M) {print out "-- VDCL call_hungup timout: |$VH{CID|$VDADconf_exten|$channel|insert to vicidial_manager\n";}
|
|
||||||
}
|
|
||||||
|
|
||||||
$stmtA = "DELETE FROM vicidial_auto_calls where callerid='$callerid' and server_ip='$server_ip' order by call_time desc limit 1;";
|
|
||||||
my $affected_rows = $dbhA->do($stmtA);
|
|
||||||
if ($M) {print out "-- VDCL vac record deleted: |$affected_rows| $channel_group|$server_ip\n";}
|
|
||||||
|
|
||||||
$stmtA = "UPDATE vicidial_closer_log set status='DROP',end_epoch='$now_date_epoch',length_in_sec='$drop_seconds' where lead_id = '$new_lead_id' order by start_epoch desc limit 1;";
|
|
||||||
if($M){print out "\n\n|$stmtA|\n";}
|
|
||||||
my $affected_rows = $dbhA->do($stmtA);
|
|
||||||
if ($M) {print out "-- VDCL vicidial_closer_log update: |$affected_rows|$new_lead_id\n";}
|
|
||||||
|
|
||||||
$stmtA = "UPDATE vicidial_list set status='XDROP' where lead_id = '$new_lead_id';";
|
|
||||||
if($M){print out "\n\n|$stmtA|\n";}
|
|
||||||
my $affected_rows = $dbhA->do($stmtA);
|
|
||||||
if ($M) {print out "-- VDCL vicidial_list update: |$affected_rows|$new_lead_id\n";}
|
|
||||||
|
|
||||||
}
|
|
||||||
|
|
||||||
|
|
||||||
|
|
||||||
$dbhA->disconnect();
|
|
||||||
|
|
||||||
|
|
||||||
close(out);
|
|
||||||
|
|
||||||
exit;
|
|
||||||
|
|
||||||
sub enter_pin_number
|
|
||||||
{
|
|
||||||
# please enter the pin number followed by the pound key
|
|
||||||
|
|
||||||
$interrupt_digit='';
|
|
||||||
undef $interrupt_digit;
|
|
||||||
|
|
||||||
$interrupt_digit = $AGI->stream_file('four_digit_id','123456789');
|
|
||||||
|
|
||||||
print out "interrupt_digit |$interrupt_digit|\n";
|
|
||||||
|
|
||||||
$digits_being_entered=1;
|
|
||||||
$totalDTMF='';
|
|
||||||
if ($interrupt_digit > 1)
|
|
||||||
{
|
|
||||||
if ($interrupt_digit == 48) {$interrupt_digit=0;}
|
|
||||||
if ($interrupt_digit == 49) {$interrupt_digit=1;}
|
|
||||||
if ($interrupt_digit == 50) {$interrupt_digit=2;}
|
|
||||||
if ($interrupt_digit == 51) {$interrupt_digit=3;}
|
|
||||||
if ($interrupt_digit == 52) {$interrupt_digit=4;}
|
|
||||||
if ($interrupt_digit == 53) {$interrupt_digit=5;}
|
|
||||||
if ($interrupt_digit == 54) {$interrupt_digit=6;}
|
|
||||||
if ($interrupt_digit == 55) {$interrupt_digit=7;}
|
|
||||||
if ($interrupt_digit == 56) {$interrupt_digit=8;}
|
|
||||||
if ($interrupt_digit == 57) {$interrupt_digit=9;}
|
|
||||||
|
|
||||||
$totalDTMF=$interrupt_digit;
|
|
||||||
}
|
|
||||||
|
|
||||||
$digit_loop_counter=0;
|
|
||||||
#while ( ($digits_being_entered) && ($digit_loop_counter < 20) )
|
|
||||||
# {
|
|
||||||
# $digit = chr($AGI->wait_for_digit('30000')); # wait 30 seconds for input or until the pound key is pressed
|
|
||||||
# if ($digit =~ /\d/)
|
|
||||||
# {
|
|
||||||
# $totalDTMF = "$totalDTMF$digit";
|
|
||||||
# print out "digit |$digit| TotalDTMF |$totalDTMF|\n";
|
|
||||||
# $AGI->say_digits("$digit");
|
|
||||||
# undef $digit;
|
|
||||||
# }
|
|
||||||
# else
|
|
||||||
# {
|
|
||||||
# $digits_being_entered=0;
|
|
||||||
# }
|
|
||||||
#
|
|
||||||
# $digit_loop_counter++;
|
|
||||||
# }
|
|
||||||
|
|
||||||
while ( ($digit_loop_counter < 4) )
|
|
||||||
{
|
|
||||||
$digit = chr($AGI->wait_for_digit('10000')); # wait 10 seconds for input or until the pound key is pressed
|
|
||||||
if ($digit =~ /\d/)
|
|
||||||
{
|
|
||||||
$totalDTMF = "$totalDTMF$digit";
|
|
||||||
print out "digit |$digit| TotalDTMF |$totalDTMF|\n";
|
|
||||||
# $AGI->say_digits("$digit");
|
|
||||||
undef $digit;
|
|
||||||
}
|
|
||||||
else
|
|
||||||
{
|
|
||||||
$digit_loop_counter=4;
|
|
||||||
}
|
|
||||||
|
|
||||||
$digit_loop_counter++;
|
|
||||||
}
|
|
||||||
|
|
||||||
$totalDTMF =~ s/\D//gi;
|
|
||||||
$pin = $totalDTMF;
|
|
||||||
if ($totalDTMF) {print out "digit |$digit| TotalDTMF |$totalDTMF|\n";}
|
|
||||||
}
|
|
||||||
|
|
||||||
|
|
||||||
|
|
||||||
|
|
||||||
sub checkresult {
|
|
||||||
my ($res) = @_;
|
|
||||||
my $retval;
|
|
||||||
$tests++;
|
|
||||||
chomp $res;
|
|
||||||
if ($res =~ /^200/) {
|
|
||||||
$res =~ /result=(-?\d+)/;
|
|
||||||
if (!length($1)) {
|
|
||||||
# print out "FAIL ($res)\n";
|
|
||||||
$fail++;
|
|
||||||
} else {
|
|
||||||
# print out "PASS ($1)\n";
|
|
||||||
$pass++;
|
|
||||||
}
|
|
||||||
} else {
|
|
||||||
print out "FAIL (unexpected result '$res')\n";
|
|
||||||
$fail++;
|
|
||||||
}
|
|
||||||
}
|
|
||||||
@@ -1,6 +1,6 @@
|
|||||||
#!/usr/bin/perl
|
#!/usr/bin/perl
|
||||||
#
|
#
|
||||||
# agi-VDADcloser_inboundCID.agi version 0.4 *DBI-version*
|
# agi-VDADcloser_inboundCID.agi version 0.5 *DBI-version*
|
||||||
#
|
#
|
||||||
# runs when a call comes in from an inbound call. This script will
|
# runs when a call comes in from an inbound call. This script will
|
||||||
# send the calls out to the closers that are logged in.
|
# send the calls out to the closers that are logged in.
|
||||||
@@ -32,13 +32,42 @@
|
|||||||
# 60504-1241 - Added drop second/message/exten options from inbound_group
|
# 60504-1241 - Added drop second/message/exten options from inbound_group
|
||||||
# 60811-1003 - Changed to DBI by Marin Blu
|
# 60811-1003 - Changed to DBI by Marin Blu
|
||||||
# 60811-1145 - changed to use /etc/astguiclient.conf for configs
|
# 60811-1145 - changed to use /etc/astguiclient.conf for configs
|
||||||
|
# 60821-1021 - added output options check from database
|
||||||
|
# - changed look for agent every 0.5 second for first 4 sec on hold
|
||||||
#
|
#
|
||||||
|
|
||||||
$V = 1; # set to 1 for verbose mode
|
$script = 'agi-VDADcloser_inboundCID.agi';
|
||||||
$M = 1; # set to 1 for 2 line messages mode
|
|
||||||
|
|
||||||
$DROP_TIME = 360; ### number of seconds to wait until you drop a waiting call
|
$DROP_TIME = 360; ### number of seconds to wait until you drop a waiting call
|
||||||
|
|
||||||
|
($sec,$min,$hour,$mday,$mon,$year,$wday,$yday,$isdst) = localtime(time);
|
||||||
|
$year = ($year + 1900);
|
||||||
|
$mon++;
|
||||||
|
if ($mon < 10) {$mon = "0$mon";}
|
||||||
|
if ($mday < 10) {$mday = "0$mday";}
|
||||||
|
if ($hour < 10) {$Fhour = "0$hour";}
|
||||||
|
if ($min < 10) {$min = "0$min";}
|
||||||
|
if ($sec < 10) {$sec = "0$sec";}
|
||||||
|
|
||||||
|
$now_date_epoch = time();
|
||||||
|
$now_date = "$year-$mon-$mday $hour:$min:$sec";
|
||||||
|
$start_time=$now_date;
|
||||||
|
$CIDdate = "$mon$mday$hour$min$sec";
|
||||||
|
$tsSQLdate = "$year$mon$mday$hour$min$sec";
|
||||||
|
$SQLdate = "$year-$mon-$mday $hour:$min:$sec";
|
||||||
|
$SQLdateBEGIN = $SQLdate;
|
||||||
|
|
||||||
|
$BDtarget = ($secX - 5);
|
||||||
|
($Bsec,$Bmin,$Bhour,$Bmday,$Bmon,$Byear,$Bwday,$Byday,$Bisdst) = localtime($BDtarget);
|
||||||
|
$Byear = ($Byear + 1900);
|
||||||
|
$Bmon++;
|
||||||
|
if ($Bmon < 10) {$Bmon = "0$Bmon";}
|
||||||
|
if ($Bmday < 10) {$Bmday = "0$Bmday";}
|
||||||
|
if ($Bhour < 10) {$Bhour = "0$Bhour";}
|
||||||
|
if ($Bmin < 10) {$Bmin = "0$Bmin";}
|
||||||
|
if ($Bsec < 10) {$Bsec = "0$Bsec";}
|
||||||
|
$BDtsSQLdate = "$Byear$Bmon$Bmday$Bhour$Bmin$Bsec";
|
||||||
|
|
||||||
# default path to astguiclient configuration file:
|
# default path to astguiclient configuration file:
|
||||||
$PATHconf = '/etc/astguiclient.conf';
|
$PATHconf = '/etc/astguiclient.conf';
|
||||||
|
|
||||||
@@ -77,57 +106,45 @@ foreach(@conf)
|
|||||||
$i++;
|
$i++;
|
||||||
}
|
}
|
||||||
|
|
||||||
# Customized Variables
|
|
||||||
$server_ip = $VARserver_ip; # Asterisk server IP
|
|
||||||
|
|
||||||
if (!$VARDB_port) {$VARDB_port='3306';}
|
if (!$VARDB_port) {$VARDB_port='3306';}
|
||||||
|
if (!$AGILOGfile) {$AGILOGfile = "$PATHlogs/agiout.$year-$mon-$mday";}
|
||||||
|
|
||||||
use DBI;
|
use DBI;
|
||||||
use Time::HiRes ('gettimeofday','usleep','sleep'); # necessary to have perl sleep command of less than one second
|
use Time::HiRes ('gettimeofday','usleep','sleep'); # necessary to have perl sleep command of less than one second
|
||||||
use Asterisk::AGI;
|
use Asterisk::AGI;
|
||||||
$AGI = new Asterisk::AGI;
|
$AGI = new Asterisk::AGI;
|
||||||
|
|
||||||
|
$dbhA = DBI->connect("DBI:mysql:$VARDB_database:$VARDB_server:$VARDB_port", "$VARDB_user", "$VARDB_pass")
|
||||||
|
or die "Couldn't connect to database: " . DBI->errstr;
|
||||||
|
|
||||||
|
### Grab Server values from the database
|
||||||
($sec,$min,$hour,$mday,$mon,$year,$wday,$yday,$isdst) = localtime(time);
|
$stmtA = "SELECT agi_output FROM servers where server_ip = '$VARserver_ip';";
|
||||||
$year = ($year + 1900);
|
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
|
||||||
$mon++;
|
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
|
||||||
if ($mon < 10) {$mon = "0$mon";}
|
$sthArows=$sthA->rows;
|
||||||
if ($mday < 10) {$mday = "0$mday";}
|
$rec_count=0;
|
||||||
if ($hour < 10) {$Fhour = "0$hour";}
|
while ($sthArows > $rec_count)
|
||||||
if ($min < 10) {$min = "0$min";}
|
{
|
||||||
if ($sec < 10) {$sec = "0$sec";}
|
$AGILOG = '0';
|
||||||
|
@aryA = $sthA->fetchrow_array;
|
||||||
$now_date_epoch = time();
|
$DBagi_output = "$aryA[0]";
|
||||||
$now_date = "$year-$mon-$mday $hour:$min:$sec";
|
if ($DBagi_output =~ /STDERR/) {$AGILOG = '1';}
|
||||||
$start_time=$now_date;
|
if ($DBagi_output =~ /FILE/) {$AGILOG = '2';}
|
||||||
$CIDdate = "$mon$mday$hour$min$sec";
|
if ($DBagi_output =~ /BOTH/) {$AGILOG = '3';}
|
||||||
$tsSQLdate = "$year$mon$mday$hour$min$sec";
|
$rec_count++;
|
||||||
$SQLdate = "$year-$mon-$mday $hour:$min:$sec";
|
}
|
||||||
$SQLdateBEGIN = $SQLdate;
|
$sthA->finish();
|
||||||
|
|
||||||
$BDtarget = ($secX - 5);
|
|
||||||
($Bsec,$Bmin,$Bhour,$Bmday,$Bmon,$Byear,$Bwday,$Byday,$Bisdst) = localtime($BDtarget);
|
|
||||||
$Byear = ($Byear + 1900);
|
|
||||||
$Bmon++;
|
|
||||||
if ($Bmon < 10) {$Bmon = "0$Bmon";}
|
|
||||||
if ($Bmday < 10) {$Bmday = "0$Bmday";}
|
|
||||||
if ($Bhour < 10) {$Bhour = "0$Bhour";}
|
|
||||||
if ($Bmin < 10) {$Bmin = "0$Bmin";}
|
|
||||||
if ($Bsec < 10) {$Bsec = "0$Bsec";}
|
|
||||||
$BDtsSQLdate = "$Byear$Bmon$Bmday$Bhour$Bmin$Bsec";
|
|
||||||
|
|
||||||
|
|
||||||
|
|
||||||
### begin parsing run-time options ###
|
### begin parsing run-time options ###
|
||||||
if (length($ARGV[0])>1)
|
if (length($ARGV[0])>1)
|
||||||
{
|
{
|
||||||
if ($V) {print STDERR "Perl Environment Dump:\n";}
|
if ($AGILOG) {$agi_string = "Perl Environment Dump:"; &agi_output;}
|
||||||
$i=0;
|
$i=0;
|
||||||
while ($#ARGV >= $i)
|
while ($#ARGV >= $i)
|
||||||
{
|
{
|
||||||
$args = "$args $ARGV[$i]";
|
$args = "$args $ARGV[$i]";
|
||||||
if ($V) {print STDERR "$i|$ARGV[$i]|\n";}
|
if ($AGILOG) {$agi_string = "$i|$ARGV[$i]"; &agi_output;}
|
||||||
$i++;
|
$i++;
|
||||||
}
|
}
|
||||||
|
|
||||||
@@ -172,16 +189,12 @@ if ($V) {print STDERR "Perl Environment Dump:\n";}
|
|||||||
}
|
}
|
||||||
}
|
}
|
||||||
}
|
}
|
||||||
else
|
|
||||||
{
|
|
||||||
if ($V) {print "no command line options set\n";}
|
|
||||||
}
|
|
||||||
|
|
||||||
$|=1;
|
$|=1;
|
||||||
while(<STDIN>) {
|
while(<STDIN>) {
|
||||||
chomp;
|
chomp;
|
||||||
last unless length($_);
|
last unless length($_);
|
||||||
if ($V)
|
if ($AGILOG)
|
||||||
{
|
{
|
||||||
if (/^agi_(\w+)\:\s+(.*)$/)
|
if (/^agi_(\w+)\:\s+(.*)$/)
|
||||||
{
|
{
|
||||||
@@ -243,50 +256,36 @@ while(<STDIN>) {
|
|||||||
# }
|
# }
|
||||||
}
|
}
|
||||||
|
|
||||||
if ($V)
|
foreach $i (sort keys %AGI)
|
||||||
{
|
{
|
||||||
|
if ($AGILOG) {$agi_string = " -- $i = $AGI{$i}"; &agi_output;}
|
||||||
|
}
|
||||||
|
|
||||||
if ($V) {print STDERR "AGI Environment Dump:\n";}
|
if ($AGILOG) {$agi_string = "AGI Variables: |$unique_id|$channel|$extension|$type|$callerid|"; &agi_output;}
|
||||||
foreach $i (sort keys %AGI) {
|
|
||||||
if ($V) {print STDERR " -- $i = $AGI{$i}\n";}
|
|
||||||
}
|
|
||||||
}
|
|
||||||
|
|
||||||
|
|
||||||
$AGI->stream_file('beep');
|
$AGI->stream_file('beep');
|
||||||
|
|
||||||
if ($V) {print STDERR "\nINBOUND CALL VDCL STARTED\n";}
|
|
||||||
|
|
||||||
#&enter_pin_number;
|
#&enter_pin_number;
|
||||||
|
|
||||||
$pin = $inbound_number;
|
$pin = $inbound_number;
|
||||||
|
|
||||||
$fronter = $pin;
|
$fronter = $pin;
|
||||||
|
|
||||||
if ($M) {print STDERR "+++++ INBOUND CALL VDCL STARTED : |$unique_id|$channel_group|$channel|$extension|$type|$callerid-$pin|$now_date\n";}
|
if ($AGILOG) {$agi_string = ""+++++ INBOUND CALL VDCL STARTED : |$channel_group|$callerid-$pin|$now_date"; &agi_output;}
|
||||||
|
|
||||||
$VDADphone='';
|
$VDADphone='';
|
||||||
$VDADphone_code='';
|
$VDADphone_code='';
|
||||||
|
|
||||||
if ($V) {print STDERR "AGI Environment Dump: |$unique_id|$channel|$extension|$type|$callerid|\n";}
|
|
||||||
|
|
||||||
|
|
||||||
if ($V) {print STDERR "\nINBOUND CALL RECEIVED IN FROM VDCL: $callerid $channel\n";}
|
|
||||||
if ($M) {print STDERR "+++++ INBOUND VDCL START : |$unique_id|$channel|$extension|$type|$now_date\n";}
|
|
||||||
|
|
||||||
if ($channel =~ /Local/i)
|
if ($channel =~ /Local/i)
|
||||||
{
|
{
|
||||||
if ($M) {print STDERR "+++++ VDCL START LOCAL CHANNEL: EXITING\n";}
|
if ($AGILOG) {$agi_string = ""+++++ VDAD START LOCAL CHANNEL: EXITING- $priority"; &agi_output;}
|
||||||
exit;
|
exit;
|
||||||
}
|
}
|
||||||
|
|
||||||
|
|
||||||
$dbhA = DBI->connect("DBI:mysql:$VARDB_database:$VARDB_server:$VARDB_port", "$VARDB_user", "$VARDB_pass")
|
|
||||||
or die "Couldn't connect to database: " . DBI->errstr;
|
|
||||||
|
|
||||||
### Grab Server values from the database
|
### Grab Server values from the database
|
||||||
$cbc=0;
|
$cbc=0;
|
||||||
$stmtA = "SELECT voicemail_dump_exten,ext_context,answer_transfer_agent,local_gmt,asterisk_version,max_vicidial_trunks FROM servers where server_ip = '$server_ip';";
|
$stmtA = "SELECT voicemail_dump_exten,ext_context,answer_transfer_agent,local_gmt,asterisk_version,max_vicidial_trunks FROM servers where server_ip = '$VARserver_ip';";
|
||||||
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
|
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
|
||||||
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
|
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
|
||||||
$sthArows=$sthA->rows;
|
$sthArows=$sthA->rows;
|
||||||
@@ -328,7 +327,7 @@ while ($sthArows > $cbc)
|
|||||||
$sthA->finish();
|
$sthA->finish();
|
||||||
|
|
||||||
$new_lead_id = $insert_lead_id;
|
$new_lead_id = $insert_lead_id;
|
||||||
if($M){print STDERR "\n|$stmtA|$new_lead_id|\n";}
|
if ($AGILOG) {$agi_string = "|$stmtA|$new_lead_id|"; &agi_output;}
|
||||||
|
|
||||||
$PADlead_id = sprintf("%09s", $new_lead_id); while (length($PADlead_id) > 9) {chop($PADlead_id);}
|
$PADlead_id = sprintf("%09s", $new_lead_id); while (length($PADlead_id) > 9) {chop($PADlead_id);}
|
||||||
# YmmddhhmmssLLLLLLLLL
|
# YmmddhhmmssLLLLLLLLL
|
||||||
@@ -337,7 +336,7 @@ $PADlead_id = sprintf("%09s", $new_lead_id); while (length($PADlead_id) > 9) {ch
|
|||||||
### set the callerid
|
### set the callerid
|
||||||
print "SET CALLERID $YqueryCID\n";
|
print "SET CALLERID $YqueryCID\n";
|
||||||
checkresult($result);
|
checkresult($result);
|
||||||
print STDERR "callerID changed: $YqueryCID\n";
|
if ($AGILOG) {$agi_string = "callerID changed: $YqueryCID"; &agi_output;}
|
||||||
|
|
||||||
### Grab inbound_group values from the database
|
### Grab inbound_group values from the database
|
||||||
$cbc=0;
|
$cbc=0;
|
||||||
@@ -359,14 +358,14 @@ while ($sthArows > $cbc)
|
|||||||
$sthA->finish();
|
$sthA->finish();
|
||||||
|
|
||||||
### insert a LIVE record to the vicidial_auto_calls table
|
### insert a LIVE record to the vicidial_auto_calls table
|
||||||
$stmtA = "INSERT INTO vicidial_auto_calls values('','$server_ip','$channel_group','LIVE','$new_lead_id','$uniqueid','$callerid','$channel','$phone_code','$phone_number','$SQLdate','IN')";
|
$stmtA = "INSERT INTO vicidial_auto_calls values('','$VARserver_ip','$channel_group','LIVE','$new_lead_id','$uniqueid','$callerid','$channel','$phone_code','$phone_number','$SQLdate','IN')";
|
||||||
|
if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
|
||||||
$affected_rows = $dbhA->do($stmtA);
|
$affected_rows = $dbhA->do($stmtA);
|
||||||
if($M){print STDERR "\n|$stmtA|\n";}
|
|
||||||
|
|
||||||
$stmtA = "INSERT INTO vicidial_closer_log (lead_id,campaign_id,call_date,start_epoch,status,phone_code,phone_number,user,processed) values('$new_lead_id','$channel_group','$SQLdate','$now_date_epoch','QUEUE','$phone_code','$phone_number','VDCL','N')";
|
$stmtA = "INSERT INTO vicidial_closer_log (lead_id,campaign_id,call_date,start_epoch,status,phone_code,phone_number,user,processed) values('$new_lead_id','$channel_group','$SQLdate','$now_date_epoch','QUEUE','$phone_code','$phone_number','VDCL','N')";
|
||||||
if($M){print STDERR "\n|$stmtA|\n";}
|
if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
|
||||||
$affected_rows = $dbhA->do($stmtA);
|
$affected_rows = $dbhA->do($stmtA);
|
||||||
if ($M) {print STDERR "-- VDCL : |$new_lead_id|insert to vicidial_closer_log\n";}
|
if ($AGILOG) {$agi_string = "-- VDCL : |$new_lead_id|insert to vicidial_closer_log"; &agi_output;}
|
||||||
|
|
||||||
$VDADlead_id = $new_lead_id;
|
$VDADlead_id = $new_lead_id;
|
||||||
|
|
||||||
@@ -380,7 +379,7 @@ while ($drop_timer <= $DROP_TIME)
|
|||||||
$channel_status = $AGI->channel_status("$channel");
|
$channel_status = $AGI->channel_status("$channel");
|
||||||
if ($channel_status < 1)
|
if ($channel_status < 1)
|
||||||
{
|
{
|
||||||
print STDERR "CHANNEL $channel DOWN $channel_status $DROP_TIME|$drop_timer CHECKING AGAIN...\n";
|
if ($AGILOG) {$agi_string = "CHANNEL $channel DOWN $channel_status $DROP_TIME|$drop_timer CHECKING AGAIN"; &agi_output;}
|
||||||
### sleep for 99 hundredths of a second
|
### sleep for 99 hundredths of a second
|
||||||
usleep(1*990*1000);
|
usleep(1*990*1000);
|
||||||
|
|
||||||
@@ -388,12 +387,11 @@ if ($channel_status < 1)
|
|||||||
|
|
||||||
if ($channel_status_DC < 1)
|
if ($channel_status_DC < 1)
|
||||||
{
|
{
|
||||||
print STDERR "CHANNEL $channel DOWN $channel_status $DROP_TIME|$drop_timer\n";
|
if ($AGILOG) {$agi_string = "CHANNEL $channel DOWN $channel_status $DROP_TIME|$drop_timer"; &agi_output;}
|
||||||
if ($drop_timer < 360) {$drop_seconds = $drop_timer;}
|
if ($drop_timer < 360) {$drop_seconds = $drop_timer;}
|
||||||
$drop_timer = ($drop_timer + 360);
|
$drop_timer = ($drop_timer + 360);
|
||||||
}
|
}
|
||||||
}
|
}
|
||||||
|
|
||||||
$cbc=0;
|
$cbc=0;
|
||||||
$stmtA = "SELECT next_agent_call FROM vicidial_inbound_groups where group_id='$channel_group';";
|
$stmtA = "SELECT next_agent_call FROM vicidial_inbound_groups where group_id='$channel_group';";
|
||||||
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
|
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
|
||||||
@@ -416,8 +414,8 @@ if ($channel_status < 1)
|
|||||||
|
|
||||||
$rec_countWAIT=0;
|
$rec_countWAIT=0;
|
||||||
$cbc=0;
|
$cbc=0;
|
||||||
$stmtA = "SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and server_ip='$server_ip' and campaign_id = '$channel_group' and call_time < \"$SQLdateBEGIN\" and lead_id != '$VDADlead_id';";
|
$stmtA = "SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and server_ip='$VARserver_ip' and campaign_id = '$channel_group' and call_time < \"$SQLdateBEGIN\" and lead_id != '$VDADlead_id';";
|
||||||
if($M){print STDERR "\n\n|$stmtA|\n";}
|
if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
|
||||||
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
|
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
|
||||||
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
|
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
|
||||||
$sthArows=$sthA->rows;
|
$sthArows=$sthA->rows;
|
||||||
@@ -432,14 +430,14 @@ if ($channel_status < 1)
|
|||||||
|
|
||||||
if ($rec_countWAIT < 1)
|
if ($rec_countWAIT < 1)
|
||||||
{
|
{
|
||||||
$stmtA = "UPDATE vicidial_live_agents set status='QUEUE',lead_id='$new_lead_id',uniqueid='$unique_id', channel='$channel', callerid='$callerid' where status IN('CLOSER','READY') and server_ip='$server_ip' and campaign_id LIKE \"%CLOSER%\" and closer_campaigns LIKE \"% $channel_group %\" and last_update_time > '$BDtsSQLdate' $agent_call_order limit 1;";
|
$stmtA = "UPDATE vicidial_live_agents set status='QUEUE',lead_id='$new_lead_id',uniqueid='$unique_id', channel='$channel', callerid='$callerid' where status IN('CLOSER','READY') and server_ip='$VARserver_ip' and campaign_id LIKE \"%CLOSER%\" and closer_campaigns LIKE \"% $channel_group %\" and last_update_time > '$BDtsSQLdate' $agent_call_order limit 1;";
|
||||||
my $affected_rows = $dbhA->do($stmtA);
|
my $affected_rows = $dbhA->do($stmtA);
|
||||||
if ($M) {print STDERR "-- VDAD get agent: |$DROP_TIME|$drop_timer|$affected_rows|update of vla table: $channel_group|$server_ip\n|$stmtA|\n";}
|
if ($AGILOG) {$agi_string = "-- VDAD get agent: |$affected_rows|$channel_group|$stmtA|"; &agi_output;}
|
||||||
if ($affected_rows > 0)
|
if ($affected_rows > 0)
|
||||||
{
|
{
|
||||||
$cbc=0;
|
$cbc=0;
|
||||||
$stmtA = "SELECT conf_exten,user,extension FROM vicidial_live_agents where status = 'QUEUE' and server_ip='$server_ip' and campaign_id LIKE \"%CLOSER%\" and callerid='$callerid' and channel='$channel' order by last_call_time limit 1;";
|
$stmtA = "SELECT conf_exten,user,extension FROM vicidial_live_agents where status = 'QUEUE' and server_ip='$VARserver_ip' and campaign_id LIKE \"%CLOSER%\" and callerid='$callerid' and channel='$channel' order by last_call_time limit 1;";
|
||||||
if($M){print STDERR "\n\n|$stmtA|\n";}
|
if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
|
||||||
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
|
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
|
||||||
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
|
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
|
||||||
$sthArows=$sthA->rows;
|
$sthArows=$sthA->rows;
|
||||||
@@ -457,16 +455,16 @@ if ($channel_status < 1)
|
|||||||
$sthA->finish();
|
$sthA->finish();
|
||||||
|
|
||||||
$stmtA = "UPDATE vicidial_auto_calls set status='CLOSER' where callerid='$callerid';";
|
$stmtA = "UPDATE vicidial_auto_calls set status='CLOSER' where callerid='$callerid';";
|
||||||
my $affected_rows = $dbhA->do($stmtA);
|
$affected_rows = $dbhA->do($stmtA);
|
||||||
if ($M) {print STDERR "-- VDCL XFER : |$affected_rows|update of vac table: $callerid\n|$stmtA|\n";}
|
if ($AGILOG) {$agi_string = "-- VDCL XFER : |$affected_rows|$callerid\n|$stmtA|"; &agi_output;}
|
||||||
|
|
||||||
$stmtA = "UPDATE vicidial_closer_log set user='$VDADuser' where lead_id='$new_lead_id' order by call_date desc limit 1;";
|
$stmtA = "UPDATE vicidial_closer_log set user='$VDADuser' where lead_id='$new_lead_id' order by call_date desc limit 1;";
|
||||||
my $affected_rows = $dbhA->do($stmtA);
|
$affected_rows = $dbhA->do($stmtA);
|
||||||
if ($M) {print STDERR "-- closer log : |$affected_rows|update of vcl table: $new_lead_id\n|$stmtA|\n";}
|
if ($AGILOG) {$agi_string = "-- closer log : |$affected_rows|$new_lead_id\n|$stmtA|"; &agi_output;}
|
||||||
|
|
||||||
$dbhA->disconnect();
|
$dbhA->disconnect();
|
||||||
|
|
||||||
print STDERR "\nexiting the VDAD app, transferring call to $VDADconf_exten\n";
|
if ($AGILOG) {$agi_string = "exiting VDAD app, transferring call to $VDADconf_exten"; &agi_output;}
|
||||||
print "SET CONTEXT $ext_context\n";
|
print "SET CONTEXT $ext_context\n";
|
||||||
checkresult($result);
|
checkresult($result);
|
||||||
print "SET EXTENSION $VDADconf_exten\n";
|
print "SET EXTENSION $VDADconf_exten\n";
|
||||||
@@ -485,23 +483,20 @@ if ($channel_status < 1)
|
|||||||
|
|
||||||
$now_date_epoch = time();
|
$now_date_epoch = time();
|
||||||
$now_date = "$year-$mon-$mday $hour:$min:$sec";
|
$now_date = "$year-$mon-$mday $hour:$min:$sec";
|
||||||
print STDERR "\nXXXXXXXXXX VDAD transferred: start|stop $start_time|$now_date\n";
|
if ($AGILOG) {$agi_string = "XXXXX VDAD transferred: start|stop $start_time|$now_date"; &agi_output;}
|
||||||
|
|
||||||
exit;
|
exit;
|
||||||
}
|
}
|
||||||
else
|
else
|
||||||
{
|
{
|
||||||
print STDERR "NNNNNNNNNN No agent record found!!!\n";
|
if ($AGILOG) {$agi_string = "NNNNN No available agent found"; &agi_output;}
|
||||||
}
|
}
|
||||||
}
|
}
|
||||||
else
|
else
|
||||||
{
|
{
|
||||||
print STDERR "WWWWWWWW VDAD XFER WAIT: |$rec_countWAIT|$channel_group|$channel|$callerid|$uniqueid|\n";
|
if ($AGILOG) {$agi_string = "WWWWW VDAD XFER WAIT: |$rec_countWAIT|$channel_group|$channel|$callerid|$uniqueid|"; &agi_output;}
|
||||||
}
|
}
|
||||||
|
|
||||||
### sleep for 99 hundredths of a second
|
|
||||||
usleep(1*990*1000);
|
|
||||||
|
|
||||||
if ($hold_message_counter > 30)
|
if ($hold_message_counter > 30)
|
||||||
{
|
{
|
||||||
$AGI->stream_file('generic_hold');
|
$AGI->stream_file('generic_hold');
|
||||||
@@ -515,7 +510,20 @@ if ($hold_tone_counter > 3)
|
|||||||
}
|
}
|
||||||
else {$hold_tone_counter++;}
|
else {$hold_tone_counter++;}
|
||||||
|
|
||||||
$drop_timer++;
|
if ($drop_timer < 3)
|
||||||
|
{
|
||||||
|
### sleep for 44.5 hundredths of a second
|
||||||
|
usleep(1*445*1000);
|
||||||
|
|
||||||
|
$drop_timer = ($drop_timer + 0.5);
|
||||||
|
}
|
||||||
|
else
|
||||||
|
{
|
||||||
|
### sleep for 99 hundredths of a second
|
||||||
|
usleep(1*990*1000);
|
||||||
|
|
||||||
|
$drop_timer++;
|
||||||
|
}
|
||||||
}
|
}
|
||||||
|
|
||||||
|
|
||||||
@@ -550,18 +558,17 @@ if ($drop_seconds < 1)
|
|||||||
{
|
{
|
||||||
$cbc=0;
|
$cbc=0;
|
||||||
$stmtA = "SELECT voicemail_ext FROM vicidial_inbound_groups where group_id = '$channel_group' limit 1;";
|
$stmtA = "SELECT voicemail_ext FROM vicidial_inbound_groups where group_id = '$channel_group' limit 1;";
|
||||||
if($M){print STDERR "\n\n|$stmtA|\n";}
|
if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
|
||||||
|
|
||||||
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
|
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
|
||||||
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
|
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
|
||||||
$sthArows=$sthA->rows;
|
$sthArows=$sthA->rows;
|
||||||
$rec_countCUSTDATA=0;
|
$rec_countCUSTDATA=0;
|
||||||
while ($sthArows > $cbc)
|
while ($sthArows > $cbc)
|
||||||
{
|
{
|
||||||
|
@aryA = $sthA->fetchrow_array;
|
||||||
$VDADvoicemail_ext = "$aryA[0]";
|
$VDADvoicemail_ext = "$aryA[0]";
|
||||||
$VDADvoicemail_ext =~ s/\D//gi;
|
$VDADvoicemail_ext =~ s/\D//gi;
|
||||||
$DROPexten = "$voicemail_dump_exten$VDADvoicemail_ext";
|
$DROPexten = "$voicemail_dump_exten$VDADvoicemail_ext";
|
||||||
|
|
||||||
$cbc++;
|
$cbc++;
|
||||||
}
|
}
|
||||||
$sthA->finish();
|
$sthA->finish();
|
||||||
@@ -574,7 +581,7 @@ if ($drop_seconds < 1)
|
|||||||
|
|
||||||
if (length($DROPexten)>0)
|
if (length($DROPexten)>0)
|
||||||
{ ### if DROP extension is defined then send the dropped call there instead of hangup
|
{ ### if DROP extension is defined then send the dropped call there instead of hangup
|
||||||
print STDERR "\nexiting the VDAD app, transferring call to $DROPexten\n";
|
if ($AGILOG) {$agi_string = "exiting the VDAD app, transferring call to $DROPexten"; &agi_output;}
|
||||||
print "SET CONTEXT $ext_context\n";
|
print "SET CONTEXT $ext_context\n";
|
||||||
checkresult($result);
|
checkresult($result);
|
||||||
print "SET EXTENSION $DROPexten\n";
|
print "SET EXTENSION $DROPexten\n";
|
||||||
@@ -585,41 +592,39 @@ if ($drop_seconds < 1)
|
|||||||
else
|
else
|
||||||
{
|
{
|
||||||
### insert a NEW record to the vicidial_manager table to be processed
|
### insert a NEW record to the vicidial_manager table to be processed
|
||||||
$stmtA = "INSERT INTO vicidial_manager values('','','$SQLdate','NEW','N','$server_ip','','Hangup','$VHqueryCID','Channel: $channel','','','','','','','','','')";
|
$stmtA = "INSERT INTO vicidial_manager values('','','$SQLdate','NEW','N','$VARserver_ip','','Hangup','$VHqueryCID','Channel: $channel','','','','','','','','','')";
|
||||||
$affected_rows = $dbhA->do($stmtA) or die "Couldn't execute query:\n";
|
$affected_rows = $dbhA->do($stmtA);
|
||||||
if ($M) {print STDERR "-- VDCL call_hungup timout: |$VHqueryCID|$VDADconf_exten|$channel|insert to vicidial_manager\n";}
|
if ($AGILOG) {$agi_string = "-- VDCL call_hungup timout: |$VHqueryCID|$VDADconf_exten|$channel|insert to vicidial_manager"; &agi_output;}
|
||||||
}
|
}
|
||||||
|
|
||||||
$stmtA = "DELETE FROM vicidial_auto_calls where callerid='$callerid' and server_ip='$server_ip' order by call_time desc limit 1;";
|
$stmtA = "DELETE FROM vicidial_auto_calls where callerid='$callerid' and server_ip='$VARserver_ip' order by call_time desc limit 1;";
|
||||||
my $affected_rows = $dbhA->do($stmtA);
|
$affected_rows = $dbhA->do($stmtA);
|
||||||
if ($M) {print STDERR "-- VDCL vac record deleted: |$affected_rows| $channel_group|$server_ip\n";}
|
if ($AGILOG) {$agi_string = "-- VDCL vac record deleted: |$affected_rows| $VDADcampaign|"; &agi_output;}
|
||||||
|
|
||||||
$stmtA = "UPDATE vicidial_closer_log set status='DROP',end_epoch='$now_date_epoch',length_in_sec='$drop_seconds' where lead_id = '$new_lead_id' order by start_epoch desc limit 1;";
|
$stmtA = "UPDATE vicidial_closer_log set status='DROP',end_epoch='$now_date_epoch',length_in_sec='$drop_seconds' where lead_id = '$new_lead_id' order by start_epoch desc limit 1;";
|
||||||
if($M){print STDERR "\n\n|$stmtA|\n";}
|
$affected_rows = $dbhA->do($stmtA);
|
||||||
my $affected_rows = $dbhA->do($stmtA);
|
if ($AGILOG) {$agi_string = "-- VDCL vcl update: |$affected_rows|$new_lead_id|\n|$stmtA|"; &agi_output;}
|
||||||
if ($M) {print STDERR "-- VDCL vicidial_closer_log update: |$affected_rows|$new_lead_id\n";}
|
|
||||||
|
|
||||||
$stmtA = "UPDATE vicidial_list set status='XDROP' where lead_id = '$new_lead_id';";
|
$stmtA = "UPDATE vicidial_list set status='XDROP' where lead_id = '$new_lead_id';";
|
||||||
if($M){print STDERR "\n\n|$stmtA|\n";}
|
$affected_rows = $dbhA->do($stmtA);
|
||||||
my $affected_rows = $dbhA->do($stmtA);
|
if ($AGILOG) {$agi_string = "-- VDCL vl update: |$affected_rows|$new_lead_id|\n|$stmtA|"; &agi_output;}
|
||||||
if ($M) {print STDERR "-- VDCL vicidial_list update: |$affected_rows|$new_lead_id\n";}
|
|
||||||
|
|
||||||
}
|
}
|
||||||
|
|
||||||
$dbhA->disconnect();
|
$dbhA->disconnect();
|
||||||
|
|
||||||
exit;
|
exit;
|
||||||
|
|
||||||
sub enter_pin_number
|
sub enter_pin_number
|
||||||
{
|
{
|
||||||
# please enter the pin number followed by the pound key
|
# please enter the pin number followed by the pound key
|
||||||
|
# please enter your 4 digit pin number
|
||||||
|
|
||||||
$interrupt_digit='';
|
$interrupt_digit='';
|
||||||
undef $interrupt_digit;
|
undef $interrupt_digit;
|
||||||
|
|
||||||
$interrupt_digit = $AGI->stream_file('four_digit_id','123456789');
|
$interrupt_digit = $AGI->stream_file('four_digit_id','123456789');
|
||||||
|
|
||||||
print STDERR "interrupt_digit |$interrupt_digit|\n";
|
if ($AGILOG) {$agi_string = "interrupt_digit |$interrupt_digit|"; &agi_output;}
|
||||||
|
|
||||||
$digits_being_entered=1;
|
$digits_being_entered=1;
|
||||||
$totalDTMF='';
|
$totalDTMF='';
|
||||||
@@ -664,7 +669,7 @@ while ( ($digit_loop_counter < 4) )
|
|||||||
if ($digit =~ /\d/)
|
if ($digit =~ /\d/)
|
||||||
{
|
{
|
||||||
$totalDTMF = "$totalDTMF$digit";
|
$totalDTMF = "$totalDTMF$digit";
|
||||||
print STDERR "digit |$digit| TotalDTMF |$totalDTMF|\n";
|
if ($AGILOG) {$agi_string = "digit |$digit| TotalDTMF |$totalDTMF|"; &agi_output;}
|
||||||
# $AGI->say_digits("$digit");
|
# $AGI->say_digits("$digit");
|
||||||
undef $digit;
|
undef $digit;
|
||||||
}
|
}
|
||||||
@@ -678,7 +683,7 @@ while ( ($digit_loop_counter < 4) )
|
|||||||
|
|
||||||
$totalDTMF =~ s/\D//gi;
|
$totalDTMF =~ s/\D//gi;
|
||||||
$pin = $totalDTMF;
|
$pin = $totalDTMF;
|
||||||
if ($totalDTMF) {print STDERR "digit |$digit| TotalDTMF |$totalDTMF|\n";}
|
if ($totalDTMF) {if ($AGILOG) {$agi_string = "digit |$digit| TotalDTMF |$totalDTMF|"; &agi_output;}}
|
||||||
}
|
}
|
||||||
|
|
||||||
|
|
||||||
@@ -699,7 +704,25 @@ sub checkresult {
|
|||||||
$pass++;
|
$pass++;
|
||||||
}
|
}
|
||||||
} else {
|
} else {
|
||||||
print STDERR "FAIL (unexpected result '$res')\n";
|
# print STDERR "FAIL (unexpected result '$res')\n";
|
||||||
$fail++;
|
$fail++;
|
||||||
}
|
}
|
||||||
}
|
}
|
||||||
|
|
||||||
|
|
||||||
|
|
||||||
|
sub agi_output
|
||||||
|
{
|
||||||
|
if ($AGILOG >=2)
|
||||||
|
{
|
||||||
|
### open the log file for writing ###
|
||||||
|
open(Lout, ">>$AGILOGfile")
|
||||||
|
|| die "Can't open $AGILOGfile: $!\n";
|
||||||
|
print Lout "$now_date|$script|$agi_string\n";
|
||||||
|
close(Lout);
|
||||||
|
}
|
||||||
|
### send to STDERR writing ###
|
||||||
|
if ( ($AGILOG == '1') || ($AGILOG == '3') )
|
||||||
|
{print STDERR "$now_date|$script|$agi_string\n";}
|
||||||
|
$agi_string='';
|
||||||
|
}
|
||||||
|
|||||||
@@ -1,6 +1,6 @@
|
|||||||
#!/usr/bin/perl
|
#!/usr/bin/perl
|
||||||
#
|
#
|
||||||
# agi-VDADcloser_inboundCID.agi version 0.4 *DBI-version*
|
# agi-VDADcloser_inboundCIDlookup.agi version 0.5 *DBI-version*
|
||||||
#
|
#
|
||||||
# runs when a call comes in from an inbound call. This script will
|
# runs when a call comes in from an inbound call. This script will
|
||||||
# send the calls out to the closers that are logged in.
|
# send the calls out to the closers that are logged in.
|
||||||
@@ -32,13 +32,42 @@
|
|||||||
# 60504-1242 - Added drop second/message/exten options from inbound_group
|
# 60504-1242 - Added drop second/message/exten options from inbound_group
|
||||||
# 60811-1003 - Changed to DBI by Marin Blu
|
# 60811-1003 - Changed to DBI by Marin Blu
|
||||||
# 60811-1145 - changed to use /etc/astguiclient.conf for configs
|
# 60811-1145 - changed to use /etc/astguiclient.conf for configs
|
||||||
|
# 60821-1021 - added output options check from database
|
||||||
|
# - changed look for agent every 0.5 second for first 4 sec on hold
|
||||||
#
|
#
|
||||||
|
|
||||||
$V = 1; # set to 1 for verbose mode
|
$script = 'agi-VDADcloser_inboundCIDlookup.agi';
|
||||||
$M = 1; # set to 1 for 2 line messages mode
|
|
||||||
|
|
||||||
$DROP_TIME = 360; ### number of seconds to wait until you drop a waiting call
|
$DROP_TIME = 360; ### number of seconds to wait until you drop a waiting call
|
||||||
|
|
||||||
|
($sec,$min,$hour,$mday,$mon,$year,$wday,$yday,$isdst) = localtime(time);
|
||||||
|
$year = ($year + 1900);
|
||||||
|
$mon++;
|
||||||
|
if ($mon < 10) {$mon = "0$mon";}
|
||||||
|
if ($mday < 10) {$mday = "0$mday";}
|
||||||
|
if ($hour < 10) {$Fhour = "0$hour";}
|
||||||
|
if ($min < 10) {$min = "0$min";}
|
||||||
|
if ($sec < 10) {$sec = "0$sec";}
|
||||||
|
|
||||||
|
$now_date_epoch = time();
|
||||||
|
$now_date = "$year-$mon-$mday $hour:$min:$sec";
|
||||||
|
$start_time=$now_date;
|
||||||
|
$CIDdate = "$mon$mday$hour$min$sec";
|
||||||
|
$tsSQLdate = "$year$mon$mday$hour$min$sec";
|
||||||
|
$SQLdate = "$year-$mon-$mday $hour:$min:$sec";
|
||||||
|
$SQLdateBEGIN = $SQLdate;
|
||||||
|
|
||||||
|
$BDtarget = ($secX - 5);
|
||||||
|
($Bsec,$Bmin,$Bhour,$Bmday,$Bmon,$Byear,$Bwday,$Byday,$Bisdst) = localtime($BDtarget);
|
||||||
|
$Byear = ($Byear + 1900);
|
||||||
|
$Bmon++;
|
||||||
|
if ($Bmon < 10) {$Bmon = "0$Bmon";}
|
||||||
|
if ($Bmday < 10) {$Bmday = "0$Bmday";}
|
||||||
|
if ($Bhour < 10) {$Bhour = "0$Bhour";}
|
||||||
|
if ($Bmin < 10) {$Bmin = "0$Bmin";}
|
||||||
|
if ($Bsec < 10) {$Bsec = "0$Bsec";}
|
||||||
|
$BDtsSQLdate = "$Byear$Bmon$Bmday$Bhour$Bmin$Bsec";
|
||||||
|
|
||||||
# default path to astguiclient configuration file:
|
# default path to astguiclient configuration file:
|
||||||
$PATHconf = '/etc/astguiclient.conf';
|
$PATHconf = '/etc/astguiclient.conf';
|
||||||
|
|
||||||
@@ -77,57 +106,45 @@ foreach(@conf)
|
|||||||
$i++;
|
$i++;
|
||||||
}
|
}
|
||||||
|
|
||||||
# Customized Variables
|
|
||||||
$server_ip = $VARserver_ip; # Asterisk server IP
|
|
||||||
|
|
||||||
if (!$VARDB_port) {$VARDB_port='3306';}
|
if (!$VARDB_port) {$VARDB_port='3306';}
|
||||||
|
if (!$AGILOGfile) {$AGILOGfile = "$PATHlogs/agiout.$year-$mon-$mday";}
|
||||||
|
|
||||||
use DBI;
|
use DBI;
|
||||||
use Time::HiRes ('gettimeofday','usleep','sleep'); # necessary to have perl sleep command of less than one second
|
use Time::HiRes ('gettimeofday','usleep','sleep'); # necessary to have perl sleep command of less than one second
|
||||||
use Asterisk::AGI;
|
use Asterisk::AGI;
|
||||||
$AGI = new Asterisk::AGI;
|
$AGI = new Asterisk::AGI;
|
||||||
|
|
||||||
|
$dbhA = DBI->connect("DBI:mysql:$VARDB_database:$VARDB_server:$VARDB_port", "$VARDB_user", "$VARDB_pass")
|
||||||
|
or die "Couldn't connect to database: " . DBI->errstr;
|
||||||
|
|
||||||
|
### Grab Server values from the database
|
||||||
($sec,$min,$hour,$mday,$mon,$year,$wday,$yday,$isdst) = localtime(time);
|
$stmtA = "SELECT agi_output FROM servers where server_ip = '$VARserver_ip';";
|
||||||
$year = ($year + 1900);
|
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
|
||||||
$mon++;
|
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
|
||||||
if ($mon < 10) {$mon = "0$mon";}
|
$sthArows=$sthA->rows;
|
||||||
if ($mday < 10) {$mday = "0$mday";}
|
$rec_count=0;
|
||||||
if ($hour < 10) {$Fhour = "0$hour";}
|
while ($sthArows > $rec_count)
|
||||||
if ($min < 10) {$min = "0$min";}
|
{
|
||||||
if ($sec < 10) {$sec = "0$sec";}
|
$AGILOG = '0';
|
||||||
|
@aryA = $sthA->fetchrow_array;
|
||||||
$now_date_epoch = time();
|
$DBagi_output = "$aryA[0]";
|
||||||
$now_date = "$year-$mon-$mday $hour:$min:$sec";
|
if ($DBagi_output =~ /STDERR/) {$AGILOG = '1';}
|
||||||
$start_time=$now_date;
|
if ($DBagi_output =~ /FILE/) {$AGILOG = '2';}
|
||||||
$CIDdate = "$mon$mday$hour$min$sec";
|
if ($DBagi_output =~ /BOTH/) {$AGILOG = '3';}
|
||||||
$tsSQLdate = "$year$mon$mday$hour$min$sec";
|
$rec_count++;
|
||||||
$SQLdate = "$year-$mon-$mday $hour:$min:$sec";
|
}
|
||||||
$SQLdateBEGIN = $SQLdate;
|
$sthA->finish();
|
||||||
|
|
||||||
$BDtarget = ($secX - 5);
|
|
||||||
($Bsec,$Bmin,$Bhour,$Bmday,$Bmon,$Byear,$Bwday,$Byday,$Bisdst) = localtime($BDtarget);
|
|
||||||
$Byear = ($Byear + 1900);
|
|
||||||
$Bmon++;
|
|
||||||
if ($Bmon < 10) {$Bmon = "0$Bmon";}
|
|
||||||
if ($Bmday < 10) {$Bmday = "0$Bmday";}
|
|
||||||
if ($Bhour < 10) {$Bhour = "0$Bhour";}
|
|
||||||
if ($Bmin < 10) {$Bmin = "0$Bmin";}
|
|
||||||
if ($Bsec < 10) {$Bsec = "0$Bsec";}
|
|
||||||
$BDtsSQLdate = "$Byear$Bmon$Bmday$Bhour$Bmin$Bsec";
|
|
||||||
|
|
||||||
|
|
||||||
|
|
||||||
### begin parsing run-time options ###
|
### begin parsing run-time options ###
|
||||||
if (length($ARGV[0])>1)
|
if (length($ARGV[0])>1)
|
||||||
{
|
{
|
||||||
if ($V) {print STDERR "Perl Environment Dump:\n";}
|
if ($AGILOG) {$agi_string = "Perl Environment Dump:"; &agi_output;}
|
||||||
$i=0;
|
$i=0;
|
||||||
while ($#ARGV >= $i)
|
while ($#ARGV >= $i)
|
||||||
{
|
{
|
||||||
$args = "$args $ARGV[$i]";
|
$args = "$args $ARGV[$i]";
|
||||||
if ($V) {print STDERR "$i|$ARGV[$i]|\n";}
|
if ($AGILOG) {$agi_string = "$i|$ARGV[$i]"; &agi_output;}
|
||||||
$i++;
|
$i++;
|
||||||
}
|
}
|
||||||
|
|
||||||
@@ -173,15 +190,12 @@ if ($V) {print STDERR "Perl Environment Dump:\n";}
|
|||||||
}
|
}
|
||||||
}
|
}
|
||||||
else
|
else
|
||||||
{
|
|
||||||
if ($V) {print "no command line options set\n";}
|
|
||||||
}
|
|
||||||
|
|
||||||
$|=1;
|
$|=1;
|
||||||
while(<STDIN>) {
|
while(<STDIN>) {
|
||||||
chomp;
|
chomp;
|
||||||
last unless length($_);
|
last unless length($_);
|
||||||
if ($V)
|
if ($AGILOG)
|
||||||
{
|
{
|
||||||
if (/^agi_(\w+)\:\s+(.*)$/)
|
if (/^agi_(\w+)\:\s+(.*)$/)
|
||||||
{
|
{
|
||||||
@@ -243,50 +257,36 @@ while(<STDIN>) {
|
|||||||
# }
|
# }
|
||||||
}
|
}
|
||||||
|
|
||||||
if ($V)
|
foreach $i (sort keys %AGI)
|
||||||
{
|
{
|
||||||
|
if ($AGILOG) {$agi_string = " -- $i = $AGI{$i}"; &agi_output;}
|
||||||
|
}
|
||||||
|
|
||||||
if ($V) {print STDERR "AGI Environment Dump:\n";}
|
if ($AGILOG) {$agi_string = "AGI Variables: |$unique_id|$channel|$extension|$type|$callerid|"; &agi_output;}
|
||||||
foreach $i (sort keys %AGI) {
|
|
||||||
if ($V) {print STDERR " -- $i = $AGI{$i}\n";}
|
|
||||||
}
|
|
||||||
}
|
|
||||||
|
|
||||||
|
|
||||||
$AGI->stream_file('beep');
|
$AGI->stream_file('beep');
|
||||||
|
|
||||||
if ($V) {print STDERR "\nINBOUND CALL VDCL STARTED\n";}
|
|
||||||
|
|
||||||
#&enter_pin_number;
|
#&enter_pin_number;
|
||||||
|
|
||||||
$pin = $inbound_number;
|
$pin = $inbound_number;
|
||||||
|
|
||||||
$fronter = $pin;
|
$fronter = $pin;
|
||||||
|
|
||||||
if ($M) {print STDERR "+++++ INBOUND CALL VDCL STARTED : |$unique_id|$channel_group|$channel|$extension|$type|$callerid-$pin|$now_date\n";}
|
if ($AGILOG) {$agi_string = ""+++++ INBOUND CALL VDCL STARTED : |$channel_group|$callerid-$pin|$now_date"; &agi_output;}
|
||||||
|
|
||||||
$VDADphone='';
|
$VDADphone='';
|
||||||
$VDADphone_code='';
|
$VDADphone_code='';
|
||||||
|
|
||||||
if ($V) {print STDERR "AGI Environment Dump: |$unique_id|$channel|$extension|$type|$callerid|\n";}
|
|
||||||
|
|
||||||
|
|
||||||
if ($V) {print STDERR "\nINBOUND CALL RECEIVED IN FROM VDCL: $callerid $channel\n";}
|
|
||||||
if ($M) {print STDERR "+++++ INBOUND VDCL START : |$unique_id|$channel|$extension|$type|$now_date\n";}
|
|
||||||
|
|
||||||
if ($channel =~ /Local/i)
|
if ($channel =~ /Local/i)
|
||||||
{
|
{
|
||||||
if ($M) {print STDERR "+++++ VDCL START LOCAL CHANNEL: EXITING\n";}
|
if ($AGILOG) {$agi_string = ""+++++ VDAD START LOCAL CHANNEL: EXITING- $priority"; &agi_output;}
|
||||||
exit;
|
exit;
|
||||||
}
|
}
|
||||||
|
|
||||||
|
|
||||||
$dbhA = DBI->connect("DBI:mysql:$VARDB_database:$VARDB_server:$VARDB_port", "$VARDB_user", "$VARDB_pass")
|
|
||||||
or die "Couldn't connect to database: " . DBI->errstr;
|
|
||||||
|
|
||||||
### Grab Server values from the database
|
### Grab Server values from the database
|
||||||
$cbc=0;
|
$cbc=0;
|
||||||
$stmtA = "SELECT voicemail_dump_exten,ext_context,answer_transfer_agent,local_gmt,asterisk_version,max_vicidial_trunks FROM servers where server_ip = '$server_ip';";
|
$stmtA = "SELECT voicemail_dump_exten,ext_context,answer_transfer_agent,local_gmt,asterisk_version,max_vicidial_trunks FROM servers where server_ip = '$VARserver_ip';";
|
||||||
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
|
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
|
||||||
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
|
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
|
||||||
$sthArows=$sthA->rows;
|
$sthArows=$sthA->rows;
|
||||||
@@ -316,7 +316,6 @@ $stmtA= "SELECT lead_id from vicidial_list where list_id='$list_id' and phone_nu
|
|||||||
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
|
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
|
||||||
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
|
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
|
||||||
$sthArows=$sthA->rows;
|
$sthArows=$sthA->rows;
|
||||||
|
|
||||||
if ($sthArows > 0)
|
if ($sthArows > 0)
|
||||||
{
|
{
|
||||||
$rec_countCUSTDATA=0;
|
$rec_countCUSTDATA=0;
|
||||||
@@ -350,7 +349,7 @@ else
|
|||||||
}
|
}
|
||||||
|
|
||||||
$new_lead_id = $insert_lead_id;
|
$new_lead_id = $insert_lead_id;
|
||||||
if($M){print STDERR "\n|$stmtA|$new_lead_id|\n";}
|
if ($AGILOG) {$agi_string = "|$stmtA|$new_lead_id|"; &agi_output;}
|
||||||
|
|
||||||
$PADlead_id = sprintf("%09s", $new_lead_id); while (length($PADlead_id) > 9) {chop($PADlead_id);}
|
$PADlead_id = sprintf("%09s", $new_lead_id); while (length($PADlead_id) > 9) {chop($PADlead_id);}
|
||||||
# YmmddhhmmssLLLLLLLLL
|
# YmmddhhmmssLLLLLLLLL
|
||||||
@@ -359,7 +358,7 @@ $PADlead_id = sprintf("%09s", $new_lead_id); while (length($PADlead_id) > 9) {ch
|
|||||||
### set the callerid
|
### set the callerid
|
||||||
print "SET CALLERID $YqueryCID\n";
|
print "SET CALLERID $YqueryCID\n";
|
||||||
checkresult($result);
|
checkresult($result);
|
||||||
print STDERR "callerID changed: $YqueryCID\n";
|
if ($AGILOG) {$agi_string = "callerID changed: $YqueryCID"; &agi_output;}
|
||||||
|
|
||||||
### Grab inbound_group values from the database
|
### Grab inbound_group values from the database
|
||||||
$stmtA = "SELECT drop_call_seconds,drop_message,drop_exten FROM vicidial_inbound_groups where group_id = '$channel_group';";
|
$stmtA = "SELECT drop_call_seconds,drop_message,drop_exten FROM vicidial_inbound_groups where group_id = '$channel_group';";
|
||||||
@@ -383,14 +382,14 @@ $sthA->finish();
|
|||||||
|
|
||||||
|
|
||||||
### insert a LIVE record to the vicidial_auto_calls table
|
### insert a LIVE record to the vicidial_auto_calls table
|
||||||
$stmtA = "INSERT INTO vicidial_auto_calls values('','$server_ip','$channel_group','LIVE','$new_lead_id','$uniqueid','$callerid','$channel','$phone_code','$phone_number','$SQLdate','IN')";
|
$stmtA = "INSERT INTO vicidial_auto_calls values('','$VARserver_ip','$channel_group','LIVE','$new_lead_id','$uniqueid','$callerid','$channel','$phone_code','$phone_number','$SQLdate','IN')";
|
||||||
|
if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
|
||||||
$affected_rows = $dbhA->do($stmtA);
|
$affected_rows = $dbhA->do($stmtA);
|
||||||
if($M){print STDERR "\n|$stmtA|\n";}
|
|
||||||
|
|
||||||
$stmtA = "INSERT INTO vicidial_closer_log (lead_id,campaign_id,call_date,start_epoch,status,phone_code,phone_number,user,processed) values('$new_lead_id','$channel_group','$SQLdate','$now_date_epoch','QUEUE','$phone_code','$phone_number','VDCL','N')";
|
$stmtA = "INSERT INTO vicidial_closer_log (lead_id,campaign_id,call_date,start_epoch,status,phone_code,phone_number,user,processed) values('$new_lead_id','$channel_group','$SQLdate','$now_date_epoch','QUEUE','$phone_code','$phone_number','VDCL','N')";
|
||||||
if($M){print STDERR "\n|$stmtA|\n";}
|
if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
|
||||||
$affected_rows = $dbhA->do($stmtA);
|
$affected_rows = $dbhA->do($stmtA);
|
||||||
if ($M) {print STDERR "-- VDCL : |$new_lead_id|insert to vicidial_closer_log\n";}
|
if ($AGILOG) {$agi_string = "-- VDCL : |$new_lead_id|insert to vicidial_closer_log"; &agi_output;}
|
||||||
|
|
||||||
$VDADlead_id = $new_lead_id;
|
$VDADlead_id = $new_lead_id;
|
||||||
|
|
||||||
@@ -404,7 +403,7 @@ while ($drop_timer <= $DROP_TIME)
|
|||||||
$channel_status = $AGI->channel_status("$channel");
|
$channel_status = $AGI->channel_status("$channel");
|
||||||
if ($channel_status < 1)
|
if ($channel_status < 1)
|
||||||
{
|
{
|
||||||
print STDERR "CHANNEL $channel DOWN $channel_status $DROP_TIME|$drop_timer CHECKING AGAIN...\n";
|
if ($AGILOG) {$agi_string = "CHANNEL $channel DOWN $channel_status $DROP_TIME|$drop_timer CHECKING AGAIN"; &agi_output;}
|
||||||
### sleep for 99 hundredths of a second
|
### sleep for 99 hundredths of a second
|
||||||
usleep(1*990*1000);
|
usleep(1*990*1000);
|
||||||
|
|
||||||
@@ -412,7 +411,7 @@ if ($channel_status < 1)
|
|||||||
|
|
||||||
if ($channel_status_DC < 1)
|
if ($channel_status_DC < 1)
|
||||||
{
|
{
|
||||||
print STDERR "CHANNEL $channel DOWN $channel_status $DROP_TIME|$drop_timer\n";
|
if ($AGILOG) {$agi_string = "CHANNEL $channel DOWN $channel_status $DROP_TIME|$drop_timer"; &agi_output;}
|
||||||
if ($drop_timer < 360) {$drop_seconds = $drop_timer;}
|
if ($drop_timer < 360) {$drop_seconds = $drop_timer;}
|
||||||
$drop_timer = ($drop_timer + 360);
|
$drop_timer = ($drop_timer + 360);
|
||||||
}
|
}
|
||||||
@@ -440,8 +439,8 @@ if ($channel_status < 1)
|
|||||||
|
|
||||||
$rec_countWAIT=0;
|
$rec_countWAIT=0;
|
||||||
$cbc=0;
|
$cbc=0;
|
||||||
$stmtA = "SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and server_ip='$server_ip' and campaign_id = '$channel_group' and call_time < \"$SQLdateBEGIN\" and lead_id != '$VDADlead_id';";
|
$stmtA = "SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and server_ip='$VARserver_ip' and campaign_id = '$channel_group' and call_time < \"$SQLdateBEGIN\" and lead_id != '$VDADlead_id';";
|
||||||
if($M){print STDERR "\n\n|$stmtA|\n";}
|
if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
|
||||||
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
|
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
|
||||||
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
|
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
|
||||||
$sthArows=$sthA->rows;
|
$sthArows=$sthA->rows;
|
||||||
@@ -456,14 +455,14 @@ if ($channel_status < 1)
|
|||||||
|
|
||||||
if ($rec_countWAIT < 1)
|
if ($rec_countWAIT < 1)
|
||||||
{
|
{
|
||||||
$stmtA = "UPDATE vicidial_live_agents set status='QUEUE',lead_id='$new_lead_id',uniqueid='$unique_id', channel='$channel', callerid='$callerid' where status IN('CLOSER','READY') and server_ip='$server_ip' and campaign_id LIKE \"%CLOSER%\" and closer_campaigns LIKE \"% $channel_group %\" and last_update_time > '$BDtsSQLdate' $agent_call_order limit 1;";
|
$stmtA = "UPDATE vicidial_live_agents set status='QUEUE',lead_id='$new_lead_id',uniqueid='$unique_id', channel='$channel', callerid='$callerid' where status IN('CLOSER','READY') and server_ip='$VARserver_ip' and campaign_id LIKE \"%CLOSER%\" and closer_campaigns LIKE \"% $channel_group %\" and last_update_time > '$BDtsSQLdate' $agent_call_order limit 1;";
|
||||||
my $affected_rows = $dbhA->do($stmtA);
|
my $affected_rows = $dbhA->do($stmtA);
|
||||||
if ($M) {print STDERR "-- VDAD get agent: |$DROP_TIME|$drop_timer|$affected_rows|update of vla table: $channel_group|$server_ip\n|$stmtA|\n";}
|
if ($AGILOG) {$agi_string = "-- VDAD get agent: |$affected_rows|$channel_group|$stmtA|"; &agi_output;}
|
||||||
if ($affected_rows > 0)
|
if ($affected_rows > 0)
|
||||||
{
|
{
|
||||||
$cbc=0;
|
$cbc=0;
|
||||||
$stmtA = "SELECT conf_exten,user,extension FROM vicidial_live_agents where status = 'QUEUE' and server_ip='$server_ip' and campaign_id LIKE \"%CLOSER%\" and callerid='$callerid' and channel='$channel' order by last_call_time limit 1;";
|
$stmtA = "SELECT conf_exten,user,extension FROM vicidial_live_agents where status = 'QUEUE' and server_ip='$VARserver_ip' and campaign_id LIKE \"%CLOSER%\" and callerid='$callerid' and channel='$channel' order by last_call_time limit 1;";
|
||||||
if($M){print STDERR "\n\n|$stmtA|\n";}
|
if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
|
||||||
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
|
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
|
||||||
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
|
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
|
||||||
$sthArows=$sthA->rows;
|
$sthArows=$sthA->rows;
|
||||||
@@ -481,16 +480,16 @@ if ($channel_status < 1)
|
|||||||
$sthA->finish();
|
$sthA->finish();
|
||||||
|
|
||||||
$stmtA = "UPDATE vicidial_auto_calls set status='CLOSER' where callerid='$callerid';";
|
$stmtA = "UPDATE vicidial_auto_calls set status='CLOSER' where callerid='$callerid';";
|
||||||
my $affected_rows = $dbhA->do($stmtA);
|
$affected_rows = $dbhA->do($stmtA);
|
||||||
if ($M) {print STDERR "-- VDCL XFER : |$affected_rows|update of vac table: $callerid\n|$stmtA|\n";}
|
if ($AGILOG) {$agi_string = "-- VDCL XFER : |$affected_rows|$callerid\n|$stmtA|"; &agi_output;}
|
||||||
|
|
||||||
$stmtA = "UPDATE vicidial_closer_log set user='$VDADuser' where lead_id='$new_lead_id' order by call_date desc limit 1;";
|
$stmtA = "UPDATE vicidial_closer_log set user='$VDADuser' where lead_id='$new_lead_id' order by call_date desc limit 1;";
|
||||||
my $affected_rows = $dbhA->do($stmtA);
|
$affected_rows = $dbhA->do($stmtA);
|
||||||
if ($M) {print STDERR "-- closer log : |$affected_rows|update of vcl table: $new_lead_id\n|$stmtA|\n";}
|
if ($AGILOG) {$agi_string = "-- closer log : |$affected_rows|$new_lead_id\n|$stmtA|"; &agi_output;}
|
||||||
|
|
||||||
$dbhA->disconnect();
|
$dbhA->disconnect();
|
||||||
|
|
||||||
print STDERR "\nexiting the VDAD app, transferring call to $VDADconf_exten\n";
|
if ($AGILOG) {$agi_string = "exiting VDAD app, transferring call to $VDADconf_exten"; &agi_output;}
|
||||||
print "SET CONTEXT $ext_context\n";
|
print "SET CONTEXT $ext_context\n";
|
||||||
checkresult($result);
|
checkresult($result);
|
||||||
print "SET EXTENSION $VDADconf_exten\n";
|
print "SET EXTENSION $VDADconf_exten\n";
|
||||||
@@ -509,23 +508,20 @@ if ($channel_status < 1)
|
|||||||
|
|
||||||
$now_date_epoch = time();
|
$now_date_epoch = time();
|
||||||
$now_date = "$year-$mon-$mday $hour:$min:$sec";
|
$now_date = "$year-$mon-$mday $hour:$min:$sec";
|
||||||
print STDERR "\nXXXXXXXXXX VDAD transferred: start|stop $start_time|$now_date\n";
|
if ($AGILOG) {$agi_string = "XXXXX VDAD transferred: start|stop $start_time|$now_date"; &agi_output;}
|
||||||
|
|
||||||
exit;
|
exit;
|
||||||
}
|
}
|
||||||
else
|
else
|
||||||
{
|
{
|
||||||
print STDERR "NNNNNNNNNN No agent record found!!!\n";
|
if ($AGILOG) {$agi_string = "NNNNN No available agent found"; &agi_output;}
|
||||||
}
|
}
|
||||||
}
|
}
|
||||||
else
|
else
|
||||||
{
|
{
|
||||||
print STDERR "WWWWWWWW VDAD XFER WAIT: |$rec_countWAIT|$channel_group|$channel|$callerid|$uniqueid|\n";
|
if ($AGILOG) {$agi_string = "WWWWW VDAD XFER WAIT: |$rec_countWAIT|$channel_group|$channel|$callerid|$uniqueid|"; &agi_output;}
|
||||||
}
|
}
|
||||||
|
|
||||||
### sleep for 99 hundredths of a second
|
|
||||||
usleep(1*990*1000);
|
|
||||||
|
|
||||||
if ($hold_message_counter > 30)
|
if ($hold_message_counter > 30)
|
||||||
{
|
{
|
||||||
$AGI->stream_file('generic_hold');
|
$AGI->stream_file('generic_hold');
|
||||||
@@ -539,7 +535,20 @@ if ($hold_tone_counter > 3)
|
|||||||
}
|
}
|
||||||
else {$hold_tone_counter++;}
|
else {$hold_tone_counter++;}
|
||||||
|
|
||||||
$drop_timer++;
|
if ($drop_timer < 3)
|
||||||
|
{
|
||||||
|
### sleep for 44.5 hundredths of a second
|
||||||
|
usleep(1*445*1000);
|
||||||
|
|
||||||
|
$drop_timer = ($drop_timer + 0.5);
|
||||||
|
}
|
||||||
|
else
|
||||||
|
{
|
||||||
|
### sleep for 99 hundredths of a second
|
||||||
|
usleep(1*990*1000);
|
||||||
|
|
||||||
|
$drop_timer++;
|
||||||
|
}
|
||||||
}
|
}
|
||||||
|
|
||||||
|
|
||||||
@@ -574,18 +583,17 @@ if ($drop_seconds < 1)
|
|||||||
{
|
{
|
||||||
$cbc=0;
|
$cbc=0;
|
||||||
$stmtA = "SELECT voicemail_ext FROM vicidial_inbound_groups where group_id = '$channel_group' limit 1;";
|
$stmtA = "SELECT voicemail_ext FROM vicidial_inbound_groups where group_id = '$channel_group' limit 1;";
|
||||||
if($M){print STDERR "\n\n|$stmtA|\n";}
|
if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
|
||||||
|
|
||||||
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
|
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
|
||||||
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
|
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
|
||||||
$sthArows=$sthA->rows;
|
$sthArows=$sthA->rows;
|
||||||
$rec_countCUSTDATA=0;
|
$rec_countCUSTDATA=0;
|
||||||
while ($sthArows > $cbc)
|
while ($sthArows > $cbc)
|
||||||
{
|
{
|
||||||
|
@aryA = $sthA->fetchrow_array;
|
||||||
$VDADvoicemail_ext = "$aryA[0]";
|
$VDADvoicemail_ext = "$aryA[0]";
|
||||||
$VDADvoicemail_ext =~ s/\D//gi;
|
$VDADvoicemail_ext =~ s/\D//gi;
|
||||||
$DROPexten = "$voicemail_dump_exten$VDADvoicemail_ext";
|
$DROPexten = "$voicemail_dump_exten$VDADvoicemail_ext";
|
||||||
|
|
||||||
$cbc++;
|
$cbc++;
|
||||||
}
|
}
|
||||||
$sthA->finish();
|
$sthA->finish();
|
||||||
@@ -598,7 +606,7 @@ if ($drop_seconds < 1)
|
|||||||
|
|
||||||
if (length($DROPexten)>0)
|
if (length($DROPexten)>0)
|
||||||
{ ### if DROP extension is defined then send the dropped call there instead of hangup
|
{ ### if DROP extension is defined then send the dropped call there instead of hangup
|
||||||
print STDERR "\nexiting the VDAD app, transferring call to $DROPexten\n";
|
if ($AGILOG) {$agi_string = "exiting the VDAD app, transferring call to $DROPexten"; &agi_output;}
|
||||||
print "SET CONTEXT $ext_context\n";
|
print "SET CONTEXT $ext_context\n";
|
||||||
checkresult($result);
|
checkresult($result);
|
||||||
print "SET EXTENSION $DROPexten\n";
|
print "SET EXTENSION $DROPexten\n";
|
||||||
@@ -609,45 +617,39 @@ if ($drop_seconds < 1)
|
|||||||
else
|
else
|
||||||
{
|
{
|
||||||
### insert a NEW record to the vicidial_manager table to be processed
|
### insert a NEW record to the vicidial_manager table to be processed
|
||||||
$stmtA = "INSERT INTO vicidial_manager values('','','$SQLdate','NEW','N','$server_ip','','Hangup','$VHqueryCID','Channel: $channel','','','','','','','','','')";
|
$stmtA = "INSERT INTO vicidial_manager values('','','$SQLdate','NEW','N','$VARserver_ip','','Hangup','$VHqueryCID','Channel: $channel','','','','','','','','','')";
|
||||||
$affected_rows = $dbhA->do($stmtA) or die "Couldn't execute query:\n";
|
$affected_rows = $dbhA->do($stmtA);
|
||||||
if ($M) {print STDERR "-- VDCL call_hungup timout: |$VHqueryCID|$VDADconf_exten|$channel|insert to vicidial_manager\n";}
|
if ($AGILOG) {$agi_string = "-- VDCL call_hungup timout: |$VHqueryCID|$VDADconf_exten|$channel|insert to vicidial_manager"; &agi_output;}
|
||||||
}
|
}
|
||||||
|
|
||||||
$stmtA = "DELETE FROM vicidial_auto_calls where callerid='$callerid' and server_ip='$server_ip' order by call_time desc limit 1;";
|
$stmtA = "DELETE FROM vicidial_auto_calls where callerid='$callerid' and server_ip='$VARserver_ip' order by call_time desc limit 1;";
|
||||||
my $affected_rows = $dbhA->do($stmtA);
|
$affected_rows = $dbhA->do($stmtA);
|
||||||
if ($M) {print STDERR "-- VDCL vac record deleted: |$affected_rows| $channel_group|$server_ip\n";}
|
if ($AGILOG) {$agi_string = "-- VDCL vac record deleted: |$affected_rows| $VDADcampaign|"; &agi_output;}
|
||||||
|
|
||||||
$stmtA = "UPDATE vicidial_closer_log set status='DROP',end_epoch='$now_date_epoch',length_in_sec='$drop_seconds' where lead_id = '$new_lead_id' order by start_epoch desc limit 1;";
|
$stmtA = "UPDATE vicidial_closer_log set status='DROP',end_epoch='$now_date_epoch',length_in_sec='$drop_seconds' where lead_id = '$new_lead_id' order by start_epoch desc limit 1;";
|
||||||
if($M){print STDERR "\n\n|$stmtA|\n";}
|
$affected_rows = $dbhA->do($stmtA);
|
||||||
my $affected_rows = $dbhA->do($stmtA);
|
if ($AGILOG) {$agi_string = "-- VDCL vcl update: |$affected_rows|$new_lead_id|\n|$stmtA|"; &agi_output;}
|
||||||
if ($M) {print STDERR "-- VDCL vicidial_closer_log update: |$affected_rows|$new_lead_id\n";}
|
|
||||||
|
|
||||||
$stmtA = "UPDATE vicidial_list set status='XDROP' where lead_id = '$new_lead_id';";
|
$stmtA = "UPDATE vicidial_list set status='XDROP' where lead_id = '$new_lead_id';";
|
||||||
if($M){print STDERR "\n\n|$stmtA|\n";}
|
$affected_rows = $dbhA->do($stmtA);
|
||||||
my $affected_rows = $dbhA->do($stmtA);
|
if ($AGILOG) {$agi_string = "-- VDCL vl update: |$affected_rows|$new_lead_id|\n|$stmtA|"; &agi_output;}
|
||||||
if ($M) {print STDERR "-- VDCL vicidial_list update: |$affected_rows|$new_lead_id\n";}
|
|
||||||
|
|
||||||
}
|
}
|
||||||
|
|
||||||
|
$dbhA->disconnect();
|
||||||
|
|
||||||
$dbhA->disconnect();
|
|
||||||
|
|
||||||
|
|
||||||
|
|
||||||
exit;
|
exit;
|
||||||
|
|
||||||
sub enter_pin_number
|
sub enter_pin_number
|
||||||
{
|
{
|
||||||
# please enter the pin number followed by the pound key
|
# please enter the pin number followed by the pound key
|
||||||
|
# please enter your 4 digit pin number
|
||||||
|
|
||||||
$interrupt_digit='';
|
$interrupt_digit='';
|
||||||
undef $interrupt_digit;
|
undef $interrupt_digit;
|
||||||
|
|
||||||
$interrupt_digit = $AGI->stream_file('four_digit_id','123456789');
|
$interrupt_digit = $AGI->stream_file('four_digit_id','123456789');
|
||||||
|
|
||||||
print STDERR "interrupt_digit |$interrupt_digit|\n";
|
if ($AGILOG) {$agi_string = "interrupt_digit |$interrupt_digit|"; &agi_output;}
|
||||||
|
|
||||||
$digits_being_entered=1;
|
$digits_being_entered=1;
|
||||||
$totalDTMF='';
|
$totalDTMF='';
|
||||||
@@ -692,7 +694,7 @@ while ( ($digit_loop_counter < 4) )
|
|||||||
if ($digit =~ /\d/)
|
if ($digit =~ /\d/)
|
||||||
{
|
{
|
||||||
$totalDTMF = "$totalDTMF$digit";
|
$totalDTMF = "$totalDTMF$digit";
|
||||||
print STDERR "digit |$digit| TotalDTMF |$totalDTMF|\n";
|
if ($AGILOG) {$agi_string = "digit |$digit| TotalDTMF |$totalDTMF|"; &agi_output;}
|
||||||
# $AGI->say_digits("$digit");
|
# $AGI->say_digits("$digit");
|
||||||
undef $digit;
|
undef $digit;
|
||||||
}
|
}
|
||||||
@@ -706,7 +708,7 @@ while ( ($digit_loop_counter < 4) )
|
|||||||
|
|
||||||
$totalDTMF =~ s/\D//gi;
|
$totalDTMF =~ s/\D//gi;
|
||||||
$pin = $totalDTMF;
|
$pin = $totalDTMF;
|
||||||
if ($totalDTMF) {print STDERR "digit |$digit| TotalDTMF |$totalDTMF|\n";}
|
if ($totalDTMF) {if ($AGILOG) {$agi_string = "digit |$digit| TotalDTMF |$totalDTMF|"; &agi_output;}}
|
||||||
}
|
}
|
||||||
|
|
||||||
|
|
||||||
@@ -727,7 +729,25 @@ sub checkresult {
|
|||||||
$pass++;
|
$pass++;
|
||||||
}
|
}
|
||||||
} else {
|
} else {
|
||||||
print STDERR "FAIL (unexpected result '$res')\n";
|
# print STDERR "FAIL (unexpected result '$res')\n";
|
||||||
$fail++;
|
$fail++;
|
||||||
}
|
}
|
||||||
}
|
}
|
||||||
|
|
||||||
|
|
||||||
|
|
||||||
|
sub agi_output
|
||||||
|
{
|
||||||
|
if ($AGILOG >=2)
|
||||||
|
{
|
||||||
|
### open the log file for writing ###
|
||||||
|
open(Lout, ">>$AGILOGfile")
|
||||||
|
|| die "Can't open $AGILOGfile: $!\n";
|
||||||
|
print Lout "$now_date|$script|$agi_string\n";
|
||||||
|
close(Lout);
|
||||||
|
}
|
||||||
|
### send to STDERR writing ###
|
||||||
|
if ( ($AGILOG == '1') || ($AGILOG == '3') )
|
||||||
|
{print STDERR "$now_date|$script|$agi_string\n";}
|
||||||
|
$agi_string='';
|
||||||
|
}
|
||||||
|
|||||||
@@ -1,6 +1,6 @@
|
|||||||
#!/usr/bin/perl
|
#!/usr/bin/perl
|
||||||
#
|
#
|
||||||
# agi-VDADcloser_inbound.agi version 0.4 *DBI-version*
|
# agi-VDADcloser_inbound_5ID.agi version 0.5 *DBI-version*
|
||||||
#
|
#
|
||||||
# runs when a call comes in from an inbound call. This script will
|
# runs when a call comes in from an inbound call. This script will
|
||||||
# send the calls out to the closers that are logged in.
|
# send the calls out to the closers that are logged in.
|
||||||
@@ -31,13 +31,42 @@
|
|||||||
# 60504-1236 - Added drop second/message/exten options from inbound_group
|
# 60504-1236 - Added drop second/message/exten options from inbound_group
|
||||||
# 60811-1003 - Changed to DBI by Marin Blu
|
# 60811-1003 - Changed to DBI by Marin Blu
|
||||||
# 60811-1145 - changed to use /etc/astguiclient.conf for configs
|
# 60811-1145 - changed to use /etc/astguiclient.conf for configs
|
||||||
|
# 60821-1021 - added output options check from database
|
||||||
|
# - changed look for agent every 0.5 second for first 4 sec on hold
|
||||||
#
|
#
|
||||||
|
|
||||||
$V = 1; # set to 1 for verbose mode
|
$script = 'agi-VDADcloser_inbound_5ID.agi';
|
||||||
$M = 1; # set to 1 for 2 line messages mode
|
|
||||||
|
|
||||||
$DROP_TIME = 360; ### number of seconds to wait until you drop a waiting call
|
$DROP_TIME = 360; ### number of seconds to wait until you drop a waiting call
|
||||||
|
|
||||||
|
($sec,$min,$hour,$mday,$mon,$year,$wday,$yday,$isdst) = localtime(time);
|
||||||
|
$year = ($year + 1900);
|
||||||
|
$mon++;
|
||||||
|
if ($mon < 10) {$mon = "0$mon";}
|
||||||
|
if ($mday < 10) {$mday = "0$mday";}
|
||||||
|
if ($hour < 10) {$Fhour = "0$hour";}
|
||||||
|
if ($min < 10) {$min = "0$min";}
|
||||||
|
if ($sec < 10) {$sec = "0$sec";}
|
||||||
|
|
||||||
|
$now_date_epoch = time();
|
||||||
|
$now_date = "$year-$mon-$mday $hour:$min:$sec";
|
||||||
|
$start_time=$now_date;
|
||||||
|
$CIDdate = "$mon$mday$hour$min$sec";
|
||||||
|
$tsSQLdate = "$year$mon$mday$hour$min$sec";
|
||||||
|
$SQLdate = "$year-$mon-$mday $hour:$min:$sec";
|
||||||
|
$SQLdateBEGIN = $SQLdate;
|
||||||
|
|
||||||
|
$BDtarget = ($secX - 5);
|
||||||
|
($Bsec,$Bmin,$Bhour,$Bmday,$Bmon,$Byear,$Bwday,$Byday,$Bisdst) = localtime($BDtarget);
|
||||||
|
$Byear = ($Byear + 1900);
|
||||||
|
$Bmon++;
|
||||||
|
if ($Bmon < 10) {$Bmon = "0$Bmon";}
|
||||||
|
if ($Bmday < 10) {$Bmday = "0$Bmday";}
|
||||||
|
if ($Bhour < 10) {$Bhour = "0$Bhour";}
|
||||||
|
if ($Bmin < 10) {$Bmin = "0$Bmin";}
|
||||||
|
if ($Bsec < 10) {$Bsec = "0$Bsec";}
|
||||||
|
$BDtsSQLdate = "$Byear$Bmon$Bmday$Bhour$Bmin$Bsec";
|
||||||
|
|
||||||
# default path to astguiclient configuration file:
|
# default path to astguiclient configuration file:
|
||||||
$PATHconf = '/etc/astguiclient.conf';
|
$PATHconf = '/etc/astguiclient.conf';
|
||||||
|
|
||||||
@@ -76,57 +105,45 @@ foreach(@conf)
|
|||||||
$i++;
|
$i++;
|
||||||
}
|
}
|
||||||
|
|
||||||
# Customized Variables
|
|
||||||
$server_ip = $VARserver_ip; # Asterisk server IP
|
|
||||||
|
|
||||||
if (!$VARDB_port) {$VARDB_port='3306';}
|
if (!$VARDB_port) {$VARDB_port='3306';}
|
||||||
|
if (!$AGILOGfile) {$AGILOGfile = "$PATHlogs/agiout.$year-$mon-$mday";}
|
||||||
|
|
||||||
use DBI;
|
use DBI;
|
||||||
use Time::HiRes ('gettimeofday','usleep','sleep'); # necessary to have perl sleep command of less than one second
|
use Time::HiRes ('gettimeofday','usleep','sleep'); # necessary to have perl sleep command of less than one second
|
||||||
use Asterisk::AGI;
|
use Asterisk::AGI;
|
||||||
$AGI = new Asterisk::AGI;
|
$AGI = new Asterisk::AGI;
|
||||||
|
|
||||||
|
$dbhA = DBI->connect("DBI:mysql:$VARDB_database:$VARDB_server:$VARDB_port", "$VARDB_user", "$VARDB_pass")
|
||||||
|
or die "Couldn't connect to database: " . DBI->errstr;
|
||||||
|
|
||||||
|
### Grab Server values from the database
|
||||||
($sec,$min,$hour,$mday,$mon,$year,$wday,$yday,$isdst) = localtime(time);
|
$stmtA = "SELECT agi_output FROM servers where server_ip = '$VARserver_ip';";
|
||||||
$year = ($year + 1900);
|
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
|
||||||
$mon++;
|
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
|
||||||
if ($mon < 10) {$mon = "0$mon";}
|
$sthArows=$sthA->rows;
|
||||||
if ($mday < 10) {$mday = "0$mday";}
|
$rec_count=0;
|
||||||
if ($hour < 10) {$Fhour = "0$hour";}
|
while ($sthArows > $rec_count)
|
||||||
if ($min < 10) {$min = "0$min";}
|
{
|
||||||
if ($sec < 10) {$sec = "0$sec";}
|
$AGILOG = '0';
|
||||||
|
@aryA = $sthA->fetchrow_array;
|
||||||
$now_date_epoch = time();
|
$DBagi_output = "$aryA[0]";
|
||||||
$now_date = "$year-$mon-$mday $hour:$min:$sec";
|
if ($DBagi_output =~ /STDERR/) {$AGILOG = '1';}
|
||||||
$start_time=$now_date;
|
if ($DBagi_output =~ /FILE/) {$AGILOG = '2';}
|
||||||
$CIDdate = "$mon$mday$hour$min$sec";
|
if ($DBagi_output =~ /BOTH/) {$AGILOG = '3';}
|
||||||
$tsSQLdate = "$year$mon$mday$hour$min$sec";
|
$rec_count++;
|
||||||
$SQLdate = "$year-$mon-$mday $hour:$min:$sec";
|
}
|
||||||
$SQLdateBEGIN = $SQLdate;
|
$sthA->finish();
|
||||||
|
|
||||||
$BDtarget = ($secX - 5);
|
|
||||||
($Bsec,$Bmin,$Bhour,$Bmday,$Bmon,$Byear,$Bwday,$Byday,$Bisdst) = localtime($BDtarget);
|
|
||||||
$Byear = ($Byear + 1900);
|
|
||||||
$Bmon++;
|
|
||||||
if ($Bmon < 10) {$Bmon = "0$Bmon";}
|
|
||||||
if ($Bmday < 10) {$Bmday = "0$Bmday";}
|
|
||||||
if ($Bhour < 10) {$Bhour = "0$Bhour";}
|
|
||||||
if ($Bmin < 10) {$Bmin = "0$Bmin";}
|
|
||||||
if ($Bsec < 10) {$Bsec = "0$Bsec";}
|
|
||||||
$BDtsSQLdate = "$Byear$Bmon$Bmday$Bhour$Bmin$Bsec";
|
|
||||||
|
|
||||||
|
|
||||||
|
|
||||||
### begin parsing run-time options ###
|
### begin parsing run-time options ###
|
||||||
if (length($ARGV[0])>1)
|
if (length($ARGV[0])>1)
|
||||||
{
|
{
|
||||||
if ($V) {print STDERR "Perl Environment Dump:\n";}
|
if ($AGILOG) {$agi_string = "Perl Environment Dump:"; &agi_output;}
|
||||||
$i=0;
|
$i=0;
|
||||||
while ($#ARGV >= $i)
|
while ($#ARGV >= $i)
|
||||||
{
|
{
|
||||||
$args = "$args $ARGV[$i]";
|
$args = "$args $ARGV[$i]";
|
||||||
if ($V) {print STDERR "$i|$ARGV[$i]|\n";}
|
if ($AGILOG) {$agi_string = "$i|$ARGV[$i]"; &agi_output;}
|
||||||
$i++;
|
$i++;
|
||||||
}
|
}
|
||||||
|
|
||||||
@@ -171,16 +188,12 @@ if ($V) {print STDERR "Perl Environment Dump:\n";}
|
|||||||
}
|
}
|
||||||
}
|
}
|
||||||
}
|
}
|
||||||
else
|
|
||||||
{
|
|
||||||
if ($V) {print "no command line options set\n";}
|
|
||||||
}
|
|
||||||
|
|
||||||
$|=1;
|
$|=1;
|
||||||
while(<STDIN>) {
|
while(<STDIN>) {
|
||||||
chomp;
|
chomp;
|
||||||
last unless length($_);
|
last unless length($_);
|
||||||
if ($V)
|
if ($AGILOG)
|
||||||
{
|
{
|
||||||
if (/^agi_(\w+)\:\s+(.*)$/)
|
if (/^agi_(\w+)\:\s+(.*)$/)
|
||||||
{
|
{
|
||||||
@@ -229,48 +242,34 @@ while(<STDIN>) {
|
|||||||
# }
|
# }
|
||||||
}
|
}
|
||||||
|
|
||||||
if ($V)
|
foreach $i (sort keys %AGI)
|
||||||
{
|
{
|
||||||
|
if ($AGILOG) {$agi_string = " -- $i = $AGI{$i}"; &agi_output;}
|
||||||
|
}
|
||||||
|
|
||||||
if ($V) {print STDERR "AGI Environment Dump:\n";}
|
if ($AGILOG) {$agi_string = "AGI Variables: |$unique_id|$channel|$extension|$type|$callerid|"; &agi_output;}
|
||||||
foreach $i (sort keys %AGI) {
|
|
||||||
if ($V) {print STDERR " -- $i = $AGI{$i}\n";}
|
|
||||||
}
|
|
||||||
}
|
|
||||||
|
|
||||||
|
|
||||||
$AGI->stream_file('beep');
|
$AGI->stream_file('beep');
|
||||||
|
|
||||||
if ($V) {print STDERR "\nINBOUND CALL VDCL STARTED\n";}
|
|
||||||
|
|
||||||
&enter_pin_number;
|
&enter_pin_number;
|
||||||
|
|
||||||
$fronter = $pin;
|
$fronter = $pin;
|
||||||
|
|
||||||
if ($M) {print STDERR "+++++ INBOUND CALL VDCL STARTED : |$unique_id|$channel_group|$channel|$extension|$type|$callerid-$pin|$now_date\n";}
|
if ($AGILOG) {$agi_string = ""+++++ INBOUND CALL VDCL STARTED : |$channel_group|$callerid-$pin|$now_date"; &agi_output;}
|
||||||
|
|
||||||
$VDADphone='';
|
$VDADphone='';
|
||||||
$VDADphone_code='';
|
$VDADphone_code='';
|
||||||
|
|
||||||
if ($V) {print STDERR "AGI Environment Dump: |$unique_id|$channel|$extension|$type|$callerid|\n";}
|
|
||||||
|
|
||||||
|
|
||||||
if ($V) {print STDERR "\nINBOUND CALL RECEIVED IN FROM VDCL: $callerid $channel\n";}
|
|
||||||
if ($M) {print STDERR "+++++ INBOUND VDCL START : |$unique_id|$channel|$extension|$type|$now_date\n";}
|
|
||||||
|
|
||||||
if ($channel =~ /Local/i)
|
if ($channel =~ /Local/i)
|
||||||
{
|
{
|
||||||
if ($M) {print STDERR "+++++ VDCL START LOCAL CHANNEL: EXITING\n";}
|
if ($AGILOG) {$agi_string = ""+++++ VDAD START LOCAL CHANNEL: EXITING- $priority"; &agi_output;}
|
||||||
exit;
|
exit;
|
||||||
}
|
}
|
||||||
|
|
||||||
|
|
||||||
$dbhA = DBI->connect("DBI:mysql:$VARDB_database:$VARDB_server:$VARDB_port", "$VARDB_user", "$VARDB_pass")
|
|
||||||
or die "Couldn't connect to database: " . DBI->errstr;
|
|
||||||
|
|
||||||
### Grab Server values from the database
|
### Grab Server values from the database
|
||||||
$cbc=0;
|
$cbc=0;
|
||||||
$stmtA = "SELECT voicemail_dump_exten,ext_context,answer_transfer_agent,local_gmt,asterisk_version,max_vicidial_trunks FROM servers where server_ip = '$server_ip';";
|
$stmtA = "SELECT voicemail_dump_exten,ext_context,answer_transfer_agent,local_gmt,asterisk_version,max_vicidial_trunks FROM servers where server_ip = '$VARserver_ip';";
|
||||||
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
|
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
|
||||||
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
|
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
|
||||||
$sthArows=$sthA->rows;
|
$sthArows=$sthA->rows;
|
||||||
@@ -311,7 +310,7 @@ while ($sthArows > $cbc)
|
|||||||
$sthA->finish();
|
$sthA->finish();
|
||||||
|
|
||||||
$new_lead_id = $insert_lead_id;
|
$new_lead_id = $insert_lead_id;
|
||||||
if($M){print STDERR "\n|$stmtA|$new_lead_id|\n";}
|
if ($AGILOG) {$agi_string = "|$stmtA|$new_lead_id|"; &agi_output;}
|
||||||
|
|
||||||
$PADlead_id = sprintf("%09s", $new_lead_id); while (length($PADlead_id) > 9) {chop($PADlead_id);}
|
$PADlead_id = sprintf("%09s", $new_lead_id); while (length($PADlead_id) > 9) {chop($PADlead_id);}
|
||||||
# YmmddhhmmssLLLLLLLLL
|
# YmmddhhmmssLLLLLLLLL
|
||||||
@@ -320,7 +319,7 @@ $PADlead_id = sprintf("%09s", $new_lead_id); while (length($PADlead_id) > 9) {ch
|
|||||||
### set the callerid
|
### set the callerid
|
||||||
print "SET CALLERID $YqueryCID\n";
|
print "SET CALLERID $YqueryCID\n";
|
||||||
checkresult($result);
|
checkresult($result);
|
||||||
print STDERR "callerID changed: $YqueryCID\n";
|
if ($AGILOG) {$agi_string = "callerID changed: $YqueryCID"; &agi_output;}
|
||||||
|
|
||||||
### Grab inbound_group values from the database
|
### Grab inbound_group values from the database
|
||||||
$cbc=0;
|
$cbc=0;
|
||||||
@@ -342,24 +341,24 @@ while ($sthArows > $cbc)
|
|||||||
$sthA->finish();
|
$sthA->finish();
|
||||||
|
|
||||||
### insert a LIVE record to the vicidial_auto_calls table
|
### insert a LIVE record to the vicidial_auto_calls table
|
||||||
$stmtA = "INSERT INTO vicidial_auto_calls values('','$server_ip','$channel_group','LIVE','$new_lead_id','$uniqueid','$callerid','$channel','$phone_code','$phone_number','$SQLdate','IN')";
|
$stmtA = "INSERT INTO vicidial_auto_calls values('','$VARserver_ip','$channel_group','LIVE','$new_lead_id','$uniqueid','$callerid','$channel','$phone_code','$phone_number','$SQLdate','IN')";
|
||||||
|
if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
|
||||||
$affected_rows = $dbhA->do($stmtA);
|
$affected_rows = $dbhA->do($stmtA);
|
||||||
if($M){print STDERR "\n|$stmtA|\n";}
|
|
||||||
|
|
||||||
$stmtA = "INSERT INTO vicidial_log (uniqueid,lead_id,campaign_id,call_date,start_epoch,status,phone_code,phone_number,user,processed) values('$uniqueid','$new_lead_id','$channel_group','$SQLdate','$now_date_epoch','XFER','$phone_code','$phone_number','$fronter','N')";
|
$stmtA = "INSERT INTO vicidial_log (uniqueid,lead_id,campaign_id,call_date,start_epoch,status,phone_code,phone_number,user,processed) values('$uniqueid','$new_lead_id','$channel_group','$SQLdate','$now_date_epoch','XFER','$phone_code','$phone_number','$fronter','N')";
|
||||||
if($M){print STDERR "\n|$stmtA|\n";}
|
if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
|
||||||
$affected_rows = $dbhA->do($stmtA);
|
$affected_rows = $dbhA->do($stmtA);
|
||||||
if ($M) {print STDERR "-- VDAD : |$new_lead_id|$fronter|insert to vicidial_log: $uniqueid\n";}
|
if ($AGILOG) {$agi_string = "-- VDAD : |$new_lead_id|$fronter|insert to vicidial_log: $uniqueid"; &agi_output;}
|
||||||
|
|
||||||
$stmtA = "INSERT INTO vicidial_closer_log (lead_id,campaign_id,call_date,start_epoch,status,phone_code,phone_number,user,processed) values('$new_lead_id','$channel_group','$SQLdate','$now_date_epoch','QUEUE','$phone_code','$phone_number','VDCL','N')";
|
$stmtA = "INSERT INTO vicidial_closer_log (lead_id,campaign_id,call_date,start_epoch,status,phone_code,phone_number,user,processed) values('$new_lead_id','$channel_group','$SQLdate','$now_date_epoch','QUEUE','$phone_code','$phone_number','VDCL','N')";
|
||||||
if($M){print STDERR "\n|$stmtA|\n";}
|
if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
|
||||||
$affected_rows = $dbhA->do($stmtA);
|
$affected_rows = $dbhA->do($stmtA);
|
||||||
if ($M) {print STDERR "-- VDCL : |$new_lead_id|insert to vicidial_closer_log\n";}
|
if ($AGILOG) {$agi_string = "-- VDCL : |$new_lead_id|insert to vicidial_closer_log"; &agi_output;}
|
||||||
|
|
||||||
$stmtA = "INSERT INTO vicidial_xfer_log (lead_id,campaign_id,call_date,phone_code,phone_number,user,closer) values('$new_lead_id','$channel_group','$SQLdate','$phone_code','$phone_number','$fronter','VDXL')";
|
$stmtA = "INSERT INTO vicidial_xfer_log (lead_id,campaign_id,call_date,phone_code,phone_number,user,closer) values('$new_lead_id','$channel_group','$SQLdate','$phone_code','$phone_number','$fronter','VDXL')";
|
||||||
if($M){print STDERR "\n|$stmtA|\n";}
|
if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
|
||||||
$affected_rows = $dbhA->do($stmtA);
|
$affected_rows = $dbhA->do($stmtA);
|
||||||
if ($M) {print STDERR "-- VDXL : |$new_lead_id|insert to vicidial_closer_log\n";}
|
if ($AGILOG) {$agi_string = "-- VDXL : |$new_lead_id|insert to vicidial_xfer_log"; &agi_output;}
|
||||||
|
|
||||||
$VDADlead_id = $new_lead_id;
|
$VDADlead_id = $new_lead_id;
|
||||||
|
|
||||||
@@ -373,7 +372,7 @@ while ($drop_timer <= $DROP_TIME)
|
|||||||
$channel_status = $AGI->channel_status("$channel");
|
$channel_status = $AGI->channel_status("$channel");
|
||||||
if ($channel_status < 1)
|
if ($channel_status < 1)
|
||||||
{
|
{
|
||||||
print STDERR "CHANNEL $channel DOWN $channel_status $DROP_TIME|$drop_timer CHECKING AGAIN...\n";
|
if ($AGILOG) {$agi_string = "CHANNEL $channel DOWN $channel_status $DROP_TIME|$drop_timer CHECKING AGAIN"; &agi_output;}
|
||||||
### sleep for 99 hundredths of a second
|
### sleep for 99 hundredths of a second
|
||||||
usleep(1*990*1000);
|
usleep(1*990*1000);
|
||||||
|
|
||||||
@@ -381,12 +380,11 @@ if ($channel_status < 1)
|
|||||||
|
|
||||||
if ($channel_status_DC < 1)
|
if ($channel_status_DC < 1)
|
||||||
{
|
{
|
||||||
print STDERR "CHANNEL $channel DOWN $channel_status $DROP_TIME|$drop_timer\n";
|
if ($AGILOG) {$agi_string = "CHANNEL $channel DOWN $channel_status $DROP_TIME|$drop_timer"; &agi_output;}
|
||||||
if ($drop_timer < 360) {$drop_seconds = $drop_timer;}
|
if ($drop_timer < 360) {$drop_seconds = $drop_timer;}
|
||||||
$drop_timer = ($drop_timer + 360);
|
$drop_timer = ($drop_timer + 360);
|
||||||
}
|
}
|
||||||
}
|
}
|
||||||
|
|
||||||
$cbc=0;
|
$cbc=0;
|
||||||
$stmtA = "SELECT next_agent_call FROM vicidial_inbound_groups where group_id='$channel_group';";
|
$stmtA = "SELECT next_agent_call FROM vicidial_inbound_groups where group_id='$channel_group';";
|
||||||
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
|
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
|
||||||
@@ -409,8 +407,8 @@ if ($channel_status < 1)
|
|||||||
|
|
||||||
$rec_countWAIT=0;
|
$rec_countWAIT=0;
|
||||||
$cbc=0;
|
$cbc=0;
|
||||||
$stmtA = "SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and server_ip='$server_ip' and campaign_id = '$channel_group' and call_time < \"$SQLdateBEGIN\" and lead_id != '$VDADlead_id';";
|
$stmtA = "SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and server_ip='$VARserver_ip' and campaign_id = '$channel_group' and call_time < \"$SQLdateBEGIN\" and lead_id != '$VDADlead_id';";
|
||||||
if($M){print STDERR "\n\n|$stmtA|\n";}
|
if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
|
||||||
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
|
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
|
||||||
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
|
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
|
||||||
$sthArows=$sthA->rows;
|
$sthArows=$sthA->rows;
|
||||||
@@ -425,15 +423,14 @@ if ($channel_status < 1)
|
|||||||
|
|
||||||
if ($rec_countWAIT < 1)
|
if ($rec_countWAIT < 1)
|
||||||
{
|
{
|
||||||
$stmtA = "UPDATE vicidial_live_agents set status='QUEUE',lead_id='$new_lead_id',uniqueid='$unique_id', channel='$channel', callerid='$callerid' where status IN('CLOSER','READY') and server_ip='$server_ip' and campaign_id LIKE \"%CLOSER%\" and closer_campaigns LIKE \"% $channel_group %\" and last_update_time > '$BDtsSQLdate' $agent_call_order limit 1;";
|
$stmtA = "UPDATE vicidial_live_agents set status='QUEUE',lead_id='$new_lead_id',uniqueid='$unique_id', channel='$channel', callerid='$callerid' where status IN('CLOSER','READY') and server_ip='$VARserver_ip' and campaign_id LIKE \"%CLOSER%\" and closer_campaigns LIKE \"% $channel_group %\" and last_update_time > '$BDtsSQLdate' $agent_call_order limit 1;";
|
||||||
my $affected_rows = $dbhA->do($stmtA);
|
my $affected_rows = $dbhA->do($stmtA);
|
||||||
if ($M) {print STDERR "-- VDAD get agent: |$DROP_TIME|$drop_timer|$affected_rows|update of vla table: $channel_group|$server_ip\n";}
|
if ($AGILOG) {$agi_string = "-- VDAD get agent: |$affected_rows|$channel_group|$stmtA|"; &agi_output;}
|
||||||
# if ($M) {print STDERR "|$stmtA|\n";}
|
|
||||||
if ($affected_rows > 0)
|
if ($affected_rows > 0)
|
||||||
{
|
{
|
||||||
$cbc=0;
|
$cbc=0;
|
||||||
$stmtA = "SELECT conf_exten,user,extension FROM vicidial_live_agents where status = 'QUEUE' and server_ip='$server_ip' and campaign_id LIKE \"%CLOSER%\" and callerid='$callerid' and channel='$channel' order by last_call_time limit 1;";
|
$stmtA = "SELECT conf_exten,user,extension FROM vicidial_live_agents where status = 'QUEUE' and server_ip='$VARserver_ip' and campaign_id LIKE \"%CLOSER%\" and callerid='$callerid' and channel='$channel' order by last_call_time limit 1;";
|
||||||
if($M){print STDERR "\n\n|$stmtA|\n";}
|
if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
|
||||||
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
|
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
|
||||||
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
|
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
|
||||||
$sthArows=$sthA->rows;
|
$sthArows=$sthA->rows;
|
||||||
@@ -451,21 +448,20 @@ if ($channel_status < 1)
|
|||||||
$sthA->finish();
|
$sthA->finish();
|
||||||
|
|
||||||
$stmtA = "UPDATE vicidial_auto_calls set status='CLOSER' where callerid='$callerid';";
|
$stmtA = "UPDATE vicidial_auto_calls set status='CLOSER' where callerid='$callerid';";
|
||||||
my $affected_rows = $dbhA->do($stmtA);
|
$affected_rows = $dbhA->do($stmtA);
|
||||||
if ($M) {print STDERR "-- VDCL XFER : |$affected_rows|update of vac table: $callerid\n|$stmtA|\n";}
|
if ($AGILOG) {$agi_string = "-- VDCL XFER : |$affected_rows|$callerid\n|$stmtA|"; &agi_output;}
|
||||||
|
|
||||||
$stmtA = "UPDATE vicidial_xfer_log set closer='$VDADuser' where lead_id = '$new_lead_id' order by call_date desc limit 1;";
|
$stmtA = "UPDATE vicidial_xfer_log set closer='$VDADuser' where lead_id = '$new_lead_id' order by call_date desc limit 1;";
|
||||||
if($M){print STDERR "\n\n|$stmtA|\n";}
|
$affected_rows = $dbhA->do($stmtA);
|
||||||
my $affected_rows = $dbhA->do($stmtA);
|
if ($AGILOG) {$agi_string = "-- VDXL XFER vicidial_xfer_log update: |$affected_rows|$new_lead_id|$VDADuser\n|$stmtA|"; &agi_output;}
|
||||||
if ($M) {print STDERR "-- VDXL vicidial_xfer_log update: |$affected_rows|$new_lead_id|$VDADuser\n";}
|
|
||||||
|
|
||||||
$stmtA = "UPDATE vicidial_closer_log set user='$VDADuser' where lead_id='$new_lead_id' order by call_date desc limit 1;";
|
$stmtA = "UPDATE vicidial_closer_log set user='$VDADuser' where lead_id='$new_lead_id' order by call_date desc limit 1;";
|
||||||
my $affected_rows = $dbhA->do($stmtA);
|
$affected_rows = $dbhA->do($stmtA);
|
||||||
if ($M) {print STDERR "-- closer log : |$affected_rows|update of vcl table: $new_lead_id\n|$stmtA|\n";}
|
if ($AGILOG) {$agi_string = "-- closer log : |$affected_rows|$new_lead_id\n|$stmtA|"; &agi_output;}
|
||||||
|
|
||||||
$dbhA->disconnect();
|
$dbhA->disconnect();
|
||||||
|
|
||||||
print STDERR "\nexiting the VDAD app, transferring call to $VDADconf_exten\n";
|
if ($AGILOG) {$agi_string = "exiting VDAD app, transferring call to $VDADconf_exten"; &agi_output;}
|
||||||
print "SET CONTEXT $ext_context\n";
|
print "SET CONTEXT $ext_context\n";
|
||||||
checkresult($result);
|
checkresult($result);
|
||||||
print "SET EXTENSION $VDADconf_exten\n";
|
print "SET EXTENSION $VDADconf_exten\n";
|
||||||
@@ -484,23 +480,20 @@ if ($channel_status < 1)
|
|||||||
|
|
||||||
$now_date_epoch = time();
|
$now_date_epoch = time();
|
||||||
$now_date = "$year-$mon-$mday $hour:$min:$sec";
|
$now_date = "$year-$mon-$mday $hour:$min:$sec";
|
||||||
print STDERR "\nXXXXXXXXXX VDAD transferred: start|stop $start_time|$now_date\n";
|
if ($AGILOG) {$agi_string = "XXXXX VDAD transferred: start|stop $start_time|$now_date"; &agi_output;}
|
||||||
|
|
||||||
exit;
|
exit;
|
||||||
}
|
}
|
||||||
else
|
else
|
||||||
{
|
{
|
||||||
print STDERR "NNNNNNNNNN No agent record found!!!\n";
|
if ($AGILOG) {$agi_string = "NNNNN No available agent found"; &agi_output;}
|
||||||
}
|
}
|
||||||
}
|
}
|
||||||
else
|
else
|
||||||
{
|
{
|
||||||
print STDERR "WWWWWWWW VDAD XFER WAIT: |$rec_countWAIT|$channel_group|$channel|$callerid|$uniqueid|\n";
|
if ($AGILOG) {$agi_string = "WWWWW VDAD XFER WAIT: |$rec_countWAIT|$channel_group|$channel|$callerid|$uniqueid|"; &agi_output;}
|
||||||
}
|
}
|
||||||
|
|
||||||
### sleep for 99 hundredths of a second
|
|
||||||
usleep(1*990*1000);
|
|
||||||
|
|
||||||
if ($hold_message_counter > 30)
|
if ($hold_message_counter > 30)
|
||||||
{
|
{
|
||||||
$AGI->stream_file('generic_hold');
|
$AGI->stream_file('generic_hold');
|
||||||
@@ -514,7 +507,20 @@ if ($hold_tone_counter > 3)
|
|||||||
}
|
}
|
||||||
else {$hold_tone_counter++;}
|
else {$hold_tone_counter++;}
|
||||||
|
|
||||||
$drop_timer++;
|
if ($drop_timer < 3)
|
||||||
|
{
|
||||||
|
### sleep for 44.5 hundredths of a second
|
||||||
|
usleep(1*445*1000);
|
||||||
|
|
||||||
|
$drop_timer = ($drop_timer + 0.5);
|
||||||
|
}
|
||||||
|
else
|
||||||
|
{
|
||||||
|
### sleep for 99 hundredths of a second
|
||||||
|
usleep(1*990*1000);
|
||||||
|
|
||||||
|
$drop_timer++;
|
||||||
|
}
|
||||||
}
|
}
|
||||||
|
|
||||||
|
|
||||||
@@ -549,18 +555,17 @@ if ($drop_seconds < 1)
|
|||||||
{
|
{
|
||||||
$cbc=0;
|
$cbc=0;
|
||||||
$stmtA = "SELECT voicemail_ext FROM vicidial_inbound_groups where group_id = '$channel_group' limit 1;";
|
$stmtA = "SELECT voicemail_ext FROM vicidial_inbound_groups where group_id = '$channel_group' limit 1;";
|
||||||
if($M){print STDERR "\n\n|$stmtA|\n";}
|
if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
|
||||||
|
|
||||||
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
|
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
|
||||||
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
|
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
|
||||||
$sthArows=$sthA->rows;
|
$sthArows=$sthA->rows;
|
||||||
$rec_countCUSTDATA=0;
|
$rec_countCUSTDATA=0;
|
||||||
while ($sthArows > $cbc)
|
while ($sthArows > $cbc)
|
||||||
{
|
{
|
||||||
|
@aryA = $sthA->fetchrow_array;
|
||||||
$VDADvoicemail_ext = "$aryA[0]";
|
$VDADvoicemail_ext = "$aryA[0]";
|
||||||
$VDADvoicemail_ext =~ s/\D//gi;
|
$VDADvoicemail_ext =~ s/\D//gi;
|
||||||
$DROPexten = "$voicemail_dump_exten$VDADvoicemail_ext";
|
$DROPexten = "$voicemail_dump_exten$VDADvoicemail_ext";
|
||||||
|
|
||||||
$cbc++;
|
$cbc++;
|
||||||
}
|
}
|
||||||
$sthA->finish();
|
$sthA->finish();
|
||||||
@@ -573,7 +578,7 @@ if ($drop_seconds < 1)
|
|||||||
|
|
||||||
if (length($DROPexten)>0)
|
if (length($DROPexten)>0)
|
||||||
{ ### if DROP extension is defined then send the dropped call there instead of hangup
|
{ ### if DROP extension is defined then send the dropped call there instead of hangup
|
||||||
print STDERR "\nexiting the VDAD app, transferring call to $DROPexten\n";
|
if ($AGILOG) {$agi_string = "exiting the VDAD app, transferring call to $DROPexten"; &agi_output;}
|
||||||
print "SET CONTEXT $ext_context\n";
|
print "SET CONTEXT $ext_context\n";
|
||||||
checkresult($result);
|
checkresult($result);
|
||||||
print "SET EXTENSION $DROPexten\n";
|
print "SET EXTENSION $DROPexten\n";
|
||||||
@@ -584,35 +589,32 @@ if ($drop_seconds < 1)
|
|||||||
else
|
else
|
||||||
{
|
{
|
||||||
### insert a NEW record to the vicidial_manager table to be processed
|
### insert a NEW record to the vicidial_manager table to be processed
|
||||||
$stmtA = "INSERT INTO vicidial_manager values('','','$SQLdate','NEW','N','$server_ip','','Hangup','$VHqueryCID','Channel: $channel','','','','','','','','','')";
|
$stmtA = "INSERT INTO vicidial_manager values('','','$SQLdate','NEW','N','$VARserver_ip','','Hangup','$VHqueryCID','Channel: $channel','','','','','','','','','')";
|
||||||
$affected_rows = $dbhA->do($stmtA) or die "Couldn't execute query:\n";
|
$affected_rows = $dbhA->do($stmtA);
|
||||||
if ($M) {print STDERR "-- VDCL call_hungup timout: |$VHqueryCID|$VDADconf_exten|$channel|insert to vicidial_manager\n";}
|
if ($AGILOG) {$agi_string = "-- VDCL call_hungup timout: |$VHqueryCID|$VDADconf_exten|$channel|insert to vicidial_manager"; &agi_output;}
|
||||||
}
|
}
|
||||||
|
|
||||||
$stmtA = "DELETE FROM vicidial_auto_calls where callerid='$callerid' and server_ip='$server_ip' order by call_time desc limit 1;";
|
$stmtA = "DELETE FROM vicidial_auto_calls where callerid='$callerid' and server_ip='$VARserver_ip' order by call_time desc limit 1;";
|
||||||
my $affected_rows = $dbhA->do($stmtA);
|
$affected_rows = $dbhA->do($stmtA);
|
||||||
if ($M) {print STDERR "-- VDCL vac record deleted: |$affected_rows| $channel_group|$server_ip\n";}
|
if ($AGILOG) {$agi_string = "-- VDCL vac record deleted: |$affected_rows| $VDADcampaign|"; &agi_output;}
|
||||||
|
|
||||||
$stmtA = "UPDATE vicidial_closer_log set status='DROP',end_epoch='$now_date_epoch',length_in_sec='$drop_seconds' where lead_id = '$new_lead_id' order by start_epoch desc limit 1;";
|
$stmtA = "UPDATE vicidial_closer_log set status='DROP',end_epoch='$now_date_epoch',length_in_sec='$drop_seconds' where lead_id = '$new_lead_id' order by start_epoch desc limit 1;";
|
||||||
if($M){print STDERR "\n\n|$stmtA|\n";}
|
$affected_rows = $dbhA->do($stmtA);
|
||||||
my $affected_rows = $dbhA->do($stmtA);
|
if ($AGILOG) {$agi_string = "-- VDCL vcl update: |$affected_rows|$new_lead_id|\n|$stmtA|"; &agi_output;}
|
||||||
if ($M) {print STDERR "-- VDCL vicidial_closer_log update: |$affected_rows|$new_lead_id\n";}
|
|
||||||
|
|
||||||
$stmtA = "UPDATE vicidial_list set status='XDROP' where lead_id = '$new_lead_id';";
|
$stmtA = "UPDATE vicidial_list set status='XDROP' where lead_id = '$new_lead_id';";
|
||||||
if($M){print STDERR "\n\n|$stmtA|\n";}
|
$affected_rows = $dbhA->do($stmtA);
|
||||||
my $affected_rows = $dbhA->do($stmtA);
|
if ($AGILOG) {$agi_string = "-- VDCL vl update: |$affected_rows|$new_lead_id|\n|$stmtA|"; &agi_output;}
|
||||||
if ($M) {print STDERR "-- VDCL vicidial_list update: |$affected_rows|$new_lead_id\n";}
|
|
||||||
|
|
||||||
}
|
}
|
||||||
|
|
||||||
$dbhA->disconnect();
|
$dbhA->disconnect();
|
||||||
|
|
||||||
|
|
||||||
exit;
|
exit;
|
||||||
|
|
||||||
sub enter_pin_number
|
sub enter_pin_number
|
||||||
{
|
{
|
||||||
# please enter the pin number followed by the pound key
|
# please enter the pin number followed by the pound key
|
||||||
|
# please enter your 4 digit pin number
|
||||||
|
|
||||||
$digit='';
|
$digit='';
|
||||||
undef $digit;
|
undef $digit;
|
||||||
@@ -621,7 +623,7 @@ undef $interrupt_digit;
|
|||||||
|
|
||||||
$interrupt_digit = $AGI->stream_file('four_digit_id','123456789');
|
$interrupt_digit = $AGI->stream_file('four_digit_id','123456789');
|
||||||
|
|
||||||
print STDERR "interrupt_digit |$interrupt_digit|\n";
|
if ($AGILOG) {$agi_string = "interrupt_digit |$interrupt_digit|"; &agi_output;}
|
||||||
|
|
||||||
$digits_being_entered=1;
|
$digits_being_entered=1;
|
||||||
$totalDTMF='';
|
$totalDTMF='';
|
||||||
@@ -666,7 +668,7 @@ while ( ($digit_loop_counter < 5) )
|
|||||||
if ($digit =~ /\d/)
|
if ($digit =~ /\d/)
|
||||||
{
|
{
|
||||||
$totalDTMF = "$totalDTMF$digit";
|
$totalDTMF = "$totalDTMF$digit";
|
||||||
print STDERR "digit |$digit| TotalDTMF |$totalDTMF|\n";
|
if ($AGILOG) {$agi_string = "digit |$digit| TotalDTMF |$totalDTMF|"; &agi_output;}
|
||||||
# $AGI->say_digits("$digit");
|
# $AGI->say_digits("$digit");
|
||||||
undef $digit;
|
undef $digit;
|
||||||
}
|
}
|
||||||
@@ -680,7 +682,7 @@ while ( ($digit_loop_counter < 5) )
|
|||||||
|
|
||||||
$totalDTMF =~ s/\D//gi;
|
$totalDTMF =~ s/\D//gi;
|
||||||
$pin = $totalDTMF;
|
$pin = $totalDTMF;
|
||||||
if ($totalDTMF) {print STDERR "digit |$digit| TotalDTMF |$totalDTMF|\n";}
|
if ($totalDTMF) {if ($AGILOG) {$agi_string = "digit |$digit| TotalDTMF |$totalDTMF|"; &agi_output;}}
|
||||||
}
|
}
|
||||||
|
|
||||||
|
|
||||||
@@ -701,7 +703,7 @@ sub checkresult {
|
|||||||
$pass++;
|
$pass++;
|
||||||
}
|
}
|
||||||
} else {
|
} else {
|
||||||
print STDERR "FAIL (unexpected result '$res')\n";
|
# print STDERR "FAIL (unexpected result '$res')\n";
|
||||||
$fail++;
|
$fail++;
|
||||||
}
|
}
|
||||||
}
|
}
|
||||||
@@ -709,3 +711,20 @@ sub checkresult {
|
|||||||
|
|
||||||
|
|
||||||
### you're call is very important to us, please stay on the line and you will be transferred to the next available agent
|
### you're call is very important to us, please stay on the line and you will be transferred to the next available agent
|
||||||
|
|
||||||
|
|
||||||
|
sub agi_output
|
||||||
|
{
|
||||||
|
if ($AGILOG >=2)
|
||||||
|
{
|
||||||
|
### open the log file for writing ###
|
||||||
|
open(Lout, ">>$AGILOGfile")
|
||||||
|
|| die "Can't open $AGILOGfile: $!\n";
|
||||||
|
print Lout "$now_date|$script|$agi_string\n";
|
||||||
|
close(Lout);
|
||||||
|
}
|
||||||
|
### send to STDERR writing ###
|
||||||
|
if ( ($AGILOG == '1') || ($AGILOG == '3') )
|
||||||
|
{print STDERR "$now_date|$script|$agi_string\n";}
|
||||||
|
$agi_string='';
|
||||||
|
}
|
||||||
|
|||||||
@@ -1,6 +1,6 @@
|
|||||||
#!/usr/bin/perl
|
#!/usr/bin/perl
|
||||||
#
|
#
|
||||||
# agi-VDADcloser_inbound_NOCID.agi version 0.4 *DBI-version*
|
# agi-VDADcloser_inbound_NOCID.agi version 0.5 *DBI-version*
|
||||||
#
|
#
|
||||||
# runs when a call comes in from an inbound call. This script will
|
# runs when a call comes in from an inbound call. This script will
|
||||||
# send the calls out to the closers that are logged in.
|
# send the calls out to the closers that are logged in.
|
||||||
@@ -31,13 +31,41 @@
|
|||||||
# 60504-1238 - Added drop second/message/exten options from inbound_group
|
# 60504-1238 - Added drop second/message/exten options from inbound_group
|
||||||
# 60811-1003 - Changed to DBI by Marin Blu
|
# 60811-1003 - Changed to DBI by Marin Blu
|
||||||
# 60811-1145 - changed to use /etc/astguiclient.conf for configs
|
# 60811-1145 - changed to use /etc/astguiclient.conf for configs
|
||||||
|
# 60821-1021 - added output options check from database
|
||||||
#
|
#
|
||||||
|
|
||||||
$V = 1; # set to 1 for verbose mode
|
$script = 'agi-VDADcloser_inbound_NOCID.agi';
|
||||||
$M = 1; # set to 1 for 2 line messages mode
|
|
||||||
|
|
||||||
$DROP_TIME = 360; ### number of seconds to wait until you drop a waiting call
|
$DROP_TIME = 360; ### number of seconds to wait until you drop a waiting call
|
||||||
|
|
||||||
|
($sec,$min,$hour,$mday,$mon,$year,$wday,$yday,$isdst) = localtime(time);
|
||||||
|
$year = ($year + 1900);
|
||||||
|
$mon++;
|
||||||
|
if ($mon < 10) {$mon = "0$mon";}
|
||||||
|
if ($mday < 10) {$mday = "0$mday";}
|
||||||
|
if ($hour < 10) {$Fhour = "0$hour";}
|
||||||
|
if ($min < 10) {$min = "0$min";}
|
||||||
|
if ($sec < 10) {$sec = "0$sec";}
|
||||||
|
|
||||||
|
$now_date_epoch = time();
|
||||||
|
$now_date = "$year-$mon-$mday $hour:$min:$sec";
|
||||||
|
$start_time=$now_date;
|
||||||
|
$CIDdate = "$mon$mday$hour$min$sec";
|
||||||
|
$tsSQLdate = "$year$mon$mday$hour$min$sec";
|
||||||
|
$SQLdate = "$year-$mon-$mday $hour:$min:$sec";
|
||||||
|
$SQLdateBEGIN = $SQLdate;
|
||||||
|
|
||||||
|
$BDtarget = ($secX - 5);
|
||||||
|
($Bsec,$Bmin,$Bhour,$Bmday,$Bmon,$Byear,$Bwday,$Byday,$Bisdst) = localtime($BDtarget);
|
||||||
|
$Byear = ($Byear + 1900);
|
||||||
|
$Bmon++;
|
||||||
|
if ($Bmon < 10) {$Bmon = "0$Bmon";}
|
||||||
|
if ($Bmday < 10) {$Bmday = "0$Bmday";}
|
||||||
|
if ($Bhour < 10) {$Bhour = "0$Bhour";}
|
||||||
|
if ($Bmin < 10) {$Bmin = "0$Bmin";}
|
||||||
|
if ($Bsec < 10) {$Bsec = "0$Bsec";}
|
||||||
|
$BDtsSQLdate = "$Byear$Bmon$Bmday$Bhour$Bmin$Bsec";
|
||||||
|
|
||||||
# default path to astguiclient configuration file:
|
# default path to astguiclient configuration file:
|
||||||
$PATHconf = '/etc/astguiclient.conf';
|
$PATHconf = '/etc/astguiclient.conf';
|
||||||
|
|
||||||
@@ -76,57 +104,45 @@ foreach(@conf)
|
|||||||
$i++;
|
$i++;
|
||||||
}
|
}
|
||||||
|
|
||||||
# Customized Variables
|
|
||||||
$server_ip = $VARserver_ip; # Asterisk server IP
|
|
||||||
|
|
||||||
if (!$VARDB_port) {$VARDB_port='3306';}
|
if (!$VARDB_port) {$VARDB_port='3306';}
|
||||||
|
if (!$AGILOGfile) {$AGILOGfile = "$PATHlogs/agiout.$year-$mon-$mday";}
|
||||||
|
|
||||||
use DBI;
|
use DBI;
|
||||||
use Time::HiRes ('gettimeofday','usleep','sleep'); # necessary to have perl sleep command of less than one second
|
use Time::HiRes ('gettimeofday','usleep','sleep'); # necessary to have perl sleep command of less than one second
|
||||||
use Asterisk::AGI;
|
use Asterisk::AGI;
|
||||||
$AGI = new Asterisk::AGI;
|
$AGI = new Asterisk::AGI;
|
||||||
|
|
||||||
|
$dbhA = DBI->connect("DBI:mysql:$VARDB_database:$VARDB_server:$VARDB_port", "$VARDB_user", "$VARDB_pass")
|
||||||
|
or die "Couldn't connect to database: " . DBI->errstr;
|
||||||
|
|
||||||
|
### Grab Server values from the database
|
||||||
($sec,$min,$hour,$mday,$mon,$year,$wday,$yday,$isdst) = localtime(time);
|
$stmtA = "SELECT agi_output FROM servers where server_ip = '$VARserver_ip';";
|
||||||
$year = ($year + 1900);
|
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
|
||||||
$mon++;
|
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
|
||||||
if ($mon < 10) {$mon = "0$mon";}
|
$sthArows=$sthA->rows;
|
||||||
if ($mday < 10) {$mday = "0$mday";}
|
$rec_count=0;
|
||||||
if ($hour < 10) {$Fhour = "0$hour";}
|
while ($sthArows > $rec_count)
|
||||||
if ($min < 10) {$min = "0$min";}
|
{
|
||||||
if ($sec < 10) {$sec = "0$sec";}
|
$AGILOG = '0';
|
||||||
|
@aryA = $sthA->fetchrow_array;
|
||||||
$now_date_epoch = time();
|
$DBagi_output = "$aryA[0]";
|
||||||
$now_date = "$year-$mon-$mday $hour:$min:$sec";
|
if ($DBagi_output =~ /STDERR/) {$AGILOG = '1';}
|
||||||
$start_time=$now_date;
|
if ($DBagi_output =~ /FILE/) {$AGILOG = '2';}
|
||||||
$CIDdate = "$mon$mday$hour$min$sec";
|
if ($DBagi_output =~ /BOTH/) {$AGILOG = '3';}
|
||||||
$tsSQLdate = "$year$mon$mday$hour$min$sec";
|
$rec_count++;
|
||||||
$SQLdate = "$year-$mon-$mday $hour:$min:$sec";
|
}
|
||||||
$SQLdateBEGIN = $SQLdate;
|
$sthA->finish();
|
||||||
|
|
||||||
$BDtarget = ($secX - 5);
|
|
||||||
($Bsec,$Bmin,$Bhour,$Bmday,$Bmon,$Byear,$Bwday,$Byday,$Bisdst) = localtime($BDtarget);
|
|
||||||
$Byear = ($Byear + 1900);
|
|
||||||
$Bmon++;
|
|
||||||
if ($Bmon < 10) {$Bmon = "0$Bmon";}
|
|
||||||
if ($Bmday < 10) {$Bmday = "0$Bmday";}
|
|
||||||
if ($Bhour < 10) {$Bhour = "0$Bhour";}
|
|
||||||
if ($Bmin < 10) {$Bmin = "0$Bmin";}
|
|
||||||
if ($Bsec < 10) {$Bsec = "0$Bsec";}
|
|
||||||
$BDtsSQLdate = "$Byear$Bmon$Bmday$Bhour$Bmin$Bsec";
|
|
||||||
|
|
||||||
|
|
||||||
|
|
||||||
### begin parsing run-time options ###
|
### begin parsing run-time options ###
|
||||||
if (length($ARGV[0])>1)
|
if (length($ARGV[0])>1)
|
||||||
{
|
{
|
||||||
if ($V) {print STDERR "Perl Environment Dump:\n";}
|
if ($AGILOG) {$agi_string = "Perl Environment Dump:"; &agi_output;}
|
||||||
$i=0;
|
$i=0;
|
||||||
while ($#ARGV >= $i)
|
while ($#ARGV >= $i)
|
||||||
{
|
{
|
||||||
$args = "$args $ARGV[$i]";
|
$args = "$args $ARGV[$i]";
|
||||||
if ($V) {print STDERR "$i|$ARGV[$i]|\n";}
|
if ($AGILOG) {$agi_string = "$i|$ARGV[$i]"; &agi_output;}
|
||||||
$i++;
|
$i++;
|
||||||
}
|
}
|
||||||
|
|
||||||
@@ -171,16 +187,12 @@ if ($V) {print STDERR "Perl Environment Dump:\n";}
|
|||||||
}
|
}
|
||||||
}
|
}
|
||||||
}
|
}
|
||||||
else
|
|
||||||
{
|
|
||||||
if ($V) {print "no command line options set\n";}
|
|
||||||
}
|
|
||||||
|
|
||||||
$|=1;
|
$|=1;
|
||||||
while(<STDIN>) {
|
while(<STDIN>) {
|
||||||
chomp;
|
chomp;
|
||||||
last unless length($_);
|
last unless length($_);
|
||||||
if ($V)
|
if ($AGILOG)
|
||||||
{
|
{
|
||||||
if (/^agi_(\w+)\:\s+(.*)$/)
|
if (/^agi_(\w+)\:\s+(.*)$/)
|
||||||
{
|
{
|
||||||
@@ -229,56 +241,41 @@ while(<STDIN>) {
|
|||||||
# }
|
# }
|
||||||
}
|
}
|
||||||
|
|
||||||
if ($V)
|
foreach $i (sort keys %AGI)
|
||||||
{
|
{
|
||||||
|
if ($AGILOG) {$agi_string = " -- $i = $AGI{$i}"; &agi_output;}
|
||||||
|
}
|
||||||
|
|
||||||
if ($V) {print STDERR "AGI Environment Dump:\n";}
|
if ($AGILOG) {$agi_string = "AGI Variables: |$unique_id|$channel|$extension|$type|$callerid|"; &agi_output;}
|
||||||
foreach $i (sort keys %AGI) {
|
|
||||||
if ($V) {print STDERR " -- $i = $AGI{$i}\n";}
|
|
||||||
}
|
|
||||||
}
|
|
||||||
|
|
||||||
|
|
||||||
$AGI->stream_file('beep');
|
$AGI->stream_file('beep');
|
||||||
|
|
||||||
if ($V) {print STDERR "\nINBOUND CALL VDCL STARTED\n";}
|
|
||||||
|
|
||||||
#&enter_pin_number;
|
#&enter_pin_number;
|
||||||
|
|
||||||
$pin = '123456';
|
$pin = '123456';
|
||||||
$fronter = $pin;
|
$fronter = $pin;
|
||||||
|
|
||||||
if ($M) {print STDERR "+++++ INBOUND CALL VDCL STARTED : |$unique_id|$channel_group|$channel|$extension|$type|$callerid-$pin|$now_date\n";}
|
if ($AGILOG) {$agi_string = ""+++++ INBOUND CALL VDCL STARTED : |$channel_group|$callerid-$pin|$now_date"; &agi_output;}
|
||||||
|
|
||||||
$VDADphone='';
|
$VDADphone='';
|
||||||
$VDADphone_code='';
|
$VDADphone_code='';
|
||||||
|
|
||||||
if ($V) {print STDERR "AGI Environment Dump: |$unique_id|$channel|$extension|$type|$callerid|\n";}
|
|
||||||
|
|
||||||
|
|
||||||
if ($V) {print STDERR "\nINBOUND CALL RECEIVED IN FROM VDCL: $callerid $channel\n";}
|
|
||||||
if ($M) {print STDERR "+++++ INBOUND VDCL START : |$unique_id|$channel|$extension|$type|$now_date\n";}
|
|
||||||
|
|
||||||
if ($channel =~ /Local/i)
|
if ($channel =~ /Local/i)
|
||||||
{
|
{
|
||||||
if ($M) {print STDERR "+++++ VDCL START LOCAL CHANNEL: EXITING\n";}
|
if ($AGILOG) {$agi_string = ""+++++ VDAD START LOCAL CHANNEL: EXITING- $priority"; &agi_output;}
|
||||||
exit;
|
exit;
|
||||||
}
|
}
|
||||||
|
|
||||||
|
|
||||||
$dbhA = DBI->connect("DBI:mysql:$VARDB_database:$VARDB_server:$VARDB_port", "$VARDB_user", "$VARDB_pass")
|
|
||||||
or die "Couldn't connect to database: " . DBI->errstr;
|
|
||||||
|
|
||||||
### Grab Server values from the database
|
### Grab Server values from the database
|
||||||
$cbc=0;
|
$cbc=0;
|
||||||
$stmtA = "SELECT voicemail_dump_exten,ext_context,answer_transfer_agent,local_gmt,asterisk_version,max_vicidial_trunks FROM servers where server_ip = '$server_ip';";
|
$stmtA = "SELECT voicemail_dump_exten,ext_context,answer_transfer_agent,local_gmt,asterisk_version,max_vicidial_trunks FROM servers where server_ip = '$VARserver_ip';";
|
||||||
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
|
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
|
||||||
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
|
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
|
||||||
$sthArows=$sthA->rows;
|
$sthArows=$sthA->rows;
|
||||||
while ($sthArows > $cbc)
|
while ($sthArows > $cbc)
|
||||||
{
|
{
|
||||||
@aryA = $sthA->fetchrow_array;
|
@aryA = $sthA->fetchrow_array;
|
||||||
|
|
||||||
$DBvoicemail_dump_exten = "$aryA[0]";
|
$DBvoicemail_dump_exten = "$aryA[0]";
|
||||||
$DBext_context = "$aryA[1]";
|
$DBext_context = "$aryA[1]";
|
||||||
$DBanswer_transfer_agent = "$aryA[2]";
|
$DBanswer_transfer_agent = "$aryA[2]";
|
||||||
@@ -312,16 +309,16 @@ while ($sthArows > $cbc)
|
|||||||
$sthA->finish();
|
$sthA->finish();
|
||||||
|
|
||||||
$new_lead_id = $insert_lead_id;
|
$new_lead_id = $insert_lead_id;
|
||||||
if($M){print STDERR "\n|$stmtA|$new_lead_id|\n";}
|
if ($AGILOG) {$agi_string = "|$stmtA|$new_lead_id|"; &agi_output;}
|
||||||
|
|
||||||
$PADlead_id = sprintf("%09s", $new_lead_id); while (length($PADlead_id) > 9) {chop($PADlead_id);}
|
$PADlead_id = sprintf("%09s", $new_lead_id); while (length($PADlead_id) > 9) {chop($PADlead_id);}
|
||||||
# YmmddhhmmssLLLLLLLLL
|
# YmmddhhmmssLLLLLLLLL
|
||||||
$YqueryCID = "Y$CIDdate$PADlead_id";
|
$YqueryCID = "Y$CIDdate$PADlead_id";
|
||||||
$callerid = $YqueryCID;
|
$callerid = $YqueryCID;
|
||||||
### set the callerid
|
### set the callerid
|
||||||
print "SET CALLERID $YqueryCID\n";
|
print "SET CALLERID $YqueryCID\n";
|
||||||
checkresult($result);
|
checkresult($result);
|
||||||
print STDERR "callerID changed: $YqueryCID\n";
|
if ($AGILOG) {$agi_string = "callerID changed: $YqueryCID"; &agi_output;}
|
||||||
|
|
||||||
### Grab inbound_group values from the database
|
### Grab inbound_group values from the database
|
||||||
$cbc=0;
|
$cbc=0;
|
||||||
@@ -343,24 +340,24 @@ while ($sthArows > $cbc)
|
|||||||
$sthA->finish();
|
$sthA->finish();
|
||||||
|
|
||||||
### insert a LIVE record to the vicidial_auto_calls table
|
### insert a LIVE record to the vicidial_auto_calls table
|
||||||
$stmtA = "INSERT INTO vicidial_auto_calls values('','$server_ip','$channel_group','LIVE','$new_lead_id','$uniqueid','$callerid','$channel','$phone_code','$phone_number','$SQLdate','IN')";
|
$stmtA = "INSERT INTO vicidial_auto_calls values('','$VARserver_ip','$channel_group','LIVE','$new_lead_id','$uniqueid','$callerid','$channel','$phone_code','$phone_number','$SQLdate','IN')";
|
||||||
|
if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
|
||||||
$affected_rows = $dbhA->do($stmtA);
|
$affected_rows = $dbhA->do($stmtA);
|
||||||
if($M){print STDERR "\n|$stmtA|\n";}
|
|
||||||
|
|
||||||
$stmtA = "INSERT INTO vicidial_log (uniqueid,lead_id,campaign_id,call_date,start_epoch,status,phone_code,phone_number,user,processed) values('$uniqueid','$new_lead_id','$channel_group','$SQLdate','$now_date_epoch','XFER','$phone_code','$phone_number','$fronter','N')";
|
$stmtA = "INSERT INTO vicidial_log (uniqueid,lead_id,campaign_id,call_date,start_epoch,status,phone_code,phone_number,user,processed) values('$uniqueid','$new_lead_id','$channel_group','$SQLdate','$now_date_epoch','XFER','$phone_code','$phone_number','$fronter','N')";
|
||||||
if($M){print STDERR "\n|$stmtA|\n";}
|
if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
|
||||||
$affected_rows = $dbhA->do($stmtA);
|
$affected_rows = $dbhA->do($stmtA);
|
||||||
if ($M) {print STDERR "-- VDAD : |$new_lead_id|$fronter|insert to vicidial_log: $uniqueid\n";}
|
if ($AGILOG) {$agi_string = "-- VDAD : |$new_lead_id|$fronter|insert to vicidial_log: $uniqueid"; &agi_output;}
|
||||||
|
|
||||||
$stmtA = "INSERT INTO vicidial_closer_log (lead_id,campaign_id,call_date,start_epoch,status,phone_code,phone_number,user,processed) values('$new_lead_id','$channel_group','$SQLdate','$now_date_epoch','QUEUE','$phone_code','$phone_number','VDCL','N')";
|
$stmtA = "INSERT INTO vicidial_closer_log (lead_id,campaign_id,call_date,start_epoch,status,phone_code,phone_number,user,processed) values('$new_lead_id','$channel_group','$SQLdate','$now_date_epoch','QUEUE','$phone_code','$phone_number','VDCL','N')";
|
||||||
if($M){print STDERR "\n|$stmtA|\n";}
|
if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
|
||||||
$affected_rows = $dbhA->do($stmtA);
|
$affected_rows = $dbhA->do($stmtA);
|
||||||
if ($M) {print STDERR "-- VDCL : |$new_lead_id|insert to vicidial_closer_log\n";}
|
if ($AGILOG) {$agi_string = "-- VDCL : |$new_lead_id|insert to vicidial_closer_log"; &agi_output;}
|
||||||
|
|
||||||
$stmtA = "INSERT INTO vicidial_xfer_log (lead_id,campaign_id,call_date,phone_code,phone_number,user,closer) values('$new_lead_id','$channel_group','$SQLdate','$phone_code','$phone_number','$fronter','VDXL')";
|
$stmtA = "INSERT INTO vicidial_xfer_log (lead_id,campaign_id,call_date,phone_code,phone_number,user,closer) values('$new_lead_id','$channel_group','$SQLdate','$phone_code','$phone_number','$fronter','VDXL')";
|
||||||
if($M){print STDERR "\n|$stmtA|\n";}
|
if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
|
||||||
$affected_rows = $dbhA->do($stmtA);
|
$affected_rows = $dbhA->do($stmtA);
|
||||||
if ($M) {print STDERR "-- VDXL : |$new_lead_id|insert to vicidial_closer_log\n";}
|
if ($AGILOG) {$agi_string = "-- VDXL : |$new_lead_id|insert to vicidial_xfer_log"; &agi_output;}
|
||||||
|
|
||||||
$VDADlead_id = $new_lead_id;
|
$VDADlead_id = $new_lead_id;
|
||||||
|
|
||||||
@@ -374,7 +371,7 @@ while ($drop_timer <= $DROP_TIME)
|
|||||||
$channel_status = $AGI->channel_status("$channel");
|
$channel_status = $AGI->channel_status("$channel");
|
||||||
if ($channel_status < 1)
|
if ($channel_status < 1)
|
||||||
{
|
{
|
||||||
print STDERR "CHANNEL $channel DOWN $channel_status $DROP_TIME|$drop_timer CHECKING AGAIN...\n";
|
if ($AGILOG) {$agi_string = "CHANNEL $channel DOWN $channel_status $DROP_TIME|$drop_timer CHECKING AGAIN"; &agi_output;}
|
||||||
### sleep for 99 hundredths of a second
|
### sleep for 99 hundredths of a second
|
||||||
usleep(1*990*1000);
|
usleep(1*990*1000);
|
||||||
|
|
||||||
@@ -382,15 +379,13 @@ if ($channel_status < 1)
|
|||||||
|
|
||||||
if ($channel_status_DC < 1)
|
if ($channel_status_DC < 1)
|
||||||
{
|
{
|
||||||
print STDERR "CHANNEL $channel DOWN $channel_status $DROP_TIME|$drop_timer\n";
|
if ($AGILOG) {$agi_string = "CHANNEL $channel DOWN $channel_status $DROP_TIME|$drop_timer"; &agi_output;}
|
||||||
if ($drop_timer < 360) {$drop_seconds = $drop_timer;}
|
if ($drop_timer < 360) {$drop_seconds = $drop_timer;}
|
||||||
$drop_timer = ($drop_timer + 360);
|
$drop_timer = ($drop_timer + 360);
|
||||||
}
|
}
|
||||||
}
|
}
|
||||||
|
|
||||||
$cbc=0;
|
$cbc=0;
|
||||||
$stmtA = "SELECT next_agent_call FROM vicidial_inbound_groups where group_id='$channel_group';";
|
$stmtA = "SELECT next_agent_call FROM vicidial_inbound_groups where group_id='$channel_group';";
|
||||||
|
|
||||||
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
|
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
|
||||||
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
|
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
|
||||||
$sthArows=$sthA->rows;
|
$sthArows=$sthA->rows;
|
||||||
@@ -411,8 +406,8 @@ if ($channel_status < 1)
|
|||||||
|
|
||||||
$rec_countWAIT=0;
|
$rec_countWAIT=0;
|
||||||
$cbc=0;
|
$cbc=0;
|
||||||
$stmtA = "SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and server_ip='$server_ip' and campaign_id = '$channel_group' and call_time < \"$SQLdateBEGIN\" and lead_id != '$VDADlead_id';";
|
$stmtA = "SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and server_ip='$VARserver_ip' and campaign_id = '$channel_group' and call_time < \"$SQLdateBEGIN\" and lead_id != '$VDADlead_id';";
|
||||||
if($M){print STDERR "\n\n|$stmtA|\n";}
|
if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
|
||||||
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
|
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
|
||||||
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
|
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
|
||||||
$sthArows=$sthA->rows;
|
$sthArows=$sthA->rows;
|
||||||
@@ -427,15 +422,14 @@ if ($channel_status < 1)
|
|||||||
|
|
||||||
if ($rec_countWAIT < 1)
|
if ($rec_countWAIT < 1)
|
||||||
{
|
{
|
||||||
$stmtA = "UPDATE vicidial_live_agents set status='QUEUE',lead_id='$new_lead_id',uniqueid='$unique_id', channel='$channel', callerid='$callerid' where status IN('CLOSER','READY') and server_ip='$server_ip' and campaign_id LIKE \"%CLOSER%\" and closer_campaigns LIKE \"% $channel_group %\" and last_update_time > '$BDtsSQLdate' $agent_call_order limit 1;";
|
$stmtA = "UPDATE vicidial_live_agents set status='QUEUE',lead_id='$new_lead_id',uniqueid='$unique_id', channel='$channel', callerid='$callerid' where status IN('CLOSER','READY') and server_ip='$VARserver_ip' and campaign_id LIKE \"%CLOSER%\" and closer_campaigns LIKE \"% $channel_group %\" and last_update_time > '$BDtsSQLdate' $agent_call_order limit 1;";
|
||||||
my $affected_rows = $dbhA->do($stmtA);
|
my $affected_rows = $dbhA->do($stmtA);
|
||||||
if ($M) {print STDERR "-- VDAD get agent: |$DROP_TIME|$drop_timer|$affected_rows|update of vla table: $channel_group|$server_ip\n";}
|
if ($AGILOG) {$agi_string = "-- VDAD get agent: |$affected_rows|$channel_group|$stmtA|"; &agi_output;}
|
||||||
# if ($M) {print STDERR "|$stmtA|\n";}
|
|
||||||
if ($affected_rows > 0)
|
if ($affected_rows > 0)
|
||||||
{
|
{
|
||||||
$cbc=0;
|
$cbc=0;
|
||||||
$stmtA = "SELECT conf_exten,user,extension FROM vicidial_live_agents where status = 'QUEUE' and server_ip='$server_ip' and campaign_id LIKE \"%CLOSER%\" and callerid='$callerid' and channel='$channel' order by last_call_time limit 1;";
|
$stmtA = "SELECT conf_exten,user,extension FROM vicidial_live_agents where status = 'QUEUE' and server_ip='$VARserver_ip' and campaign_id LIKE \"%CLOSER%\" and callerid='$callerid' and channel='$channel' order by last_call_time limit 1;";
|
||||||
if($M){print STDERR "\n\n|$stmtA|\n";}
|
if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
|
||||||
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
|
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
|
||||||
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
|
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
|
||||||
$sthArows=$sthA->rows;
|
$sthArows=$sthA->rows;
|
||||||
@@ -453,21 +447,20 @@ if ($channel_status < 1)
|
|||||||
$sthA->finish();
|
$sthA->finish();
|
||||||
|
|
||||||
$stmtA = "UPDATE vicidial_auto_calls set status='CLOSER' where callerid='$callerid';";
|
$stmtA = "UPDATE vicidial_auto_calls set status='CLOSER' where callerid='$callerid';";
|
||||||
my $affected_rows = $dbhA->do($stmtA);
|
$affected_rows = $dbhA->do($stmtA);
|
||||||
if ($M) {print STDERR "-- VDCL XFER : |$affected_rows|update of vac table: $callerid\n|$stmtA|\n";}
|
if ($AGILOG) {$agi_string = "-- VDCL XFER : |$affected_rows|$callerid\n|$stmtA|"; &agi_output;}
|
||||||
|
|
||||||
$stmtA = "UPDATE vicidial_xfer_log set closer='$VDADuser' where lead_id = '$new_lead_id' order by call_date desc limit 1;";
|
$stmtA = "UPDATE vicidial_xfer_log set closer='$VDADuser' where lead_id = '$new_lead_id' order by call_date desc limit 1;";
|
||||||
if($M){print STDERR "\n\n|$stmtA|\n";}
|
$affected_rows = $dbhA->do($stmtA);
|
||||||
my $affected_rows = $dbhA->do($stmtA);
|
if ($AGILOG) {$agi_string = "-- VDXL XFER vicidial_xfer_log update: |$affected_rows|$new_lead_id|$VDADuser\n|$stmtA|"; &agi_output;}
|
||||||
if ($M) {print STDERR "-- VDXL vicidial_xfer_log update: |$affected_rows|$new_lead_id|$VDADuser\n";}
|
|
||||||
|
|
||||||
$stmtA = "UPDATE vicidial_closer_log set user='$VDADuser' where lead_id='$new_lead_id' order by call_date desc limit 1;";
|
$stmtA = "UPDATE vicidial_closer_log set user='$VDADuser' where lead_id='$new_lead_id' order by call_date desc limit 1;";
|
||||||
my $affected_rows = $dbhA->do($stmtA);
|
$affected_rows = $dbhA->do($stmtA);
|
||||||
if ($M) {print STDERR "-- closer log : |$affected_rows|update of vcl table: $new_lead_id\n|$stmtA|\n";}
|
if ($AGILOG) {$agi_string = "-- closer log : |$affected_rows|$new_lead_id\n|$stmtA|"; &agi_output;}
|
||||||
|
|
||||||
$dbhA->disconnect();
|
$dbhA->disconnect();
|
||||||
|
|
||||||
print STDERR "\nexiting the VDAD app, transferring call to $VDADconf_exten\n";
|
if ($AGILOG) {$agi_string = "exiting VDAD app, transferring call to $VDADconf_exten"; &agi_output;}
|
||||||
print "SET CONTEXT $ext_context\n";
|
print "SET CONTEXT $ext_context\n";
|
||||||
checkresult($result);
|
checkresult($result);
|
||||||
print "SET EXTENSION $VDADconf_exten\n";
|
print "SET EXTENSION $VDADconf_exten\n";
|
||||||
@@ -486,24 +479,20 @@ if ($channel_status < 1)
|
|||||||
|
|
||||||
$now_date_epoch = time();
|
$now_date_epoch = time();
|
||||||
$now_date = "$year-$mon-$mday $hour:$min:$sec";
|
$now_date = "$year-$mon-$mday $hour:$min:$sec";
|
||||||
print STDERR "\nXXXXXXXXXX VDAD transferred: start|stop $start_time|$now_date\n";
|
if ($AGILOG) {$agi_string = "XXXXX VDAD transferred: start|stop $start_time|$now_date"; &agi_output;}
|
||||||
|
|
||||||
exit;
|
exit;
|
||||||
}
|
}
|
||||||
else
|
else
|
||||||
{
|
{
|
||||||
print STDERR "NNNNNNNNNN No agent record found!!!\n";
|
if ($AGILOG) {$agi_string = "NNNNN No available agent found"; &agi_output;}
|
||||||
}
|
}
|
||||||
|
|
||||||
}
|
}
|
||||||
else
|
else
|
||||||
{
|
{
|
||||||
print STDERR "WWWWWWWW VDAD XFER WAIT: |$rec_countWAIT|$channel_group|$channel|$callerid|$uniqueid|\n";
|
if ($AGILOG) {$agi_string = "WWWWW VDAD XFER WAIT: |$rec_countWAIT|$channel_group|$channel|$callerid|$uniqueid|"; &agi_output;}
|
||||||
}
|
}
|
||||||
|
|
||||||
### sleep for 99 hundredths of a second
|
|
||||||
usleep(1*990*1000);
|
|
||||||
|
|
||||||
if ($hold_message_counter > 30)
|
if ($hold_message_counter > 30)
|
||||||
{
|
{
|
||||||
$AGI->stream_file('generic_hold');
|
$AGI->stream_file('generic_hold');
|
||||||
@@ -517,7 +506,20 @@ if ($hold_tone_counter > 3)
|
|||||||
}
|
}
|
||||||
else {$hold_tone_counter++;}
|
else {$hold_tone_counter++;}
|
||||||
|
|
||||||
$drop_timer++;
|
if ($drop_timer < 3)
|
||||||
|
{
|
||||||
|
### sleep for 44.5 hundredths of a second
|
||||||
|
usleep(1*445*1000);
|
||||||
|
|
||||||
|
$drop_timer = ($drop_timer + 0.5);
|
||||||
|
}
|
||||||
|
else
|
||||||
|
{
|
||||||
|
### sleep for 99 hundredths of a second
|
||||||
|
usleep(1*990*1000);
|
||||||
|
|
||||||
|
$drop_timer++;
|
||||||
|
}
|
||||||
}
|
}
|
||||||
|
|
||||||
|
|
||||||
@@ -552,18 +554,17 @@ if ($drop_seconds < 1)
|
|||||||
{
|
{
|
||||||
$cbc=0;
|
$cbc=0;
|
||||||
$stmtA = "SELECT voicemail_ext FROM vicidial_inbound_groups where group_id = '$channel_group' limit 1;";
|
$stmtA = "SELECT voicemail_ext FROM vicidial_inbound_groups where group_id = '$channel_group' limit 1;";
|
||||||
if($M){print STDERR "\n\n|$stmtA|\n";}
|
if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
|
||||||
|
|
||||||
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
|
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
|
||||||
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
|
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
|
||||||
$sthArows=$sthA->rows;
|
$sthArows=$sthA->rows;
|
||||||
$rec_countCUSTDATA=0;
|
$rec_countCUSTDATA=0;
|
||||||
while ($sthArows > $cbc)
|
while ($sthArows > $cbc)
|
||||||
{
|
{
|
||||||
|
@aryA = $sthA->fetchrow_array;
|
||||||
$VDADvoicemail_ext = "$aryA[0]";
|
$VDADvoicemail_ext = "$aryA[0]";
|
||||||
$VDADvoicemail_ext =~ s/\D//gi;
|
$VDADvoicemail_ext =~ s/\D//gi;
|
||||||
$DROPexten = "$voicemail_dump_exten$VDADvoicemail_ext";
|
$DROPexten = "$voicemail_dump_exten$VDADvoicemail_ext";
|
||||||
|
|
||||||
$cbc++;
|
$cbc++;
|
||||||
}
|
}
|
||||||
$sthA->finish();
|
$sthA->finish();
|
||||||
@@ -576,7 +577,7 @@ if ($drop_seconds < 1)
|
|||||||
|
|
||||||
if (length($DROPexten)>0)
|
if (length($DROPexten)>0)
|
||||||
{ ### if DROP extension is defined then send the dropped call there instead of hangup
|
{ ### if DROP extension is defined then send the dropped call there instead of hangup
|
||||||
print STDERR "\nexiting the VDAD app, transferring call to $DROPexten\n";
|
if ($AGILOG) {$agi_string = "exiting the VDAD app, transferring call to $DROPexten"; &agi_output;}
|
||||||
print "SET CONTEXT $ext_context\n";
|
print "SET CONTEXT $ext_context\n";
|
||||||
checkresult($result);
|
checkresult($result);
|
||||||
print "SET EXTENSION $DROPexten\n";
|
print "SET EXTENSION $DROPexten\n";
|
||||||
@@ -587,33 +588,28 @@ if ($drop_seconds < 1)
|
|||||||
else
|
else
|
||||||
{
|
{
|
||||||
### insert a NEW record to the vicidial_manager table to be processed
|
### insert a NEW record to the vicidial_manager table to be processed
|
||||||
$stmtA = "INSERT INTO vicidial_manager values('','','$SQLdate','NEW','N','$server_ip','','Hangup','$VHqueryCID','Channel: $channel','','','','','','','','','')";
|
$stmtA = "INSERT INTO vicidial_manager values('','','$SQLdate','NEW','N','$VARserver_ip','','Hangup','$VHqueryCID','Channel: $channel','','','','','','','','','')";
|
||||||
$affected_rows = $dbhA->do($stmtA) or die "Couldn't execute query:\n";
|
$affected_rows = $dbhA->do($stmtA);
|
||||||
if ($M) {print STDERR "-- VDCL call_hungup timout: |$VHqueryCID|$VDADconf_exten|$channel|insert to vicidial_manager\n";}
|
if ($AGILOG) {$agi_string = "-- VDCL call_hungup timout: |$VHqueryCID|$VDADconf_exten|$channel|insert to vicidial_manager"; &agi_output;}
|
||||||
}
|
}
|
||||||
|
|
||||||
$stmtA = "DELETE FROM vicidial_auto_calls where callerid='$callerid' and server_ip='$server_ip' order by call_time desc limit 1;";
|
$stmtA = "DELETE FROM vicidial_auto_calls where callerid='$callerid' and server_ip='$VARserver_ip' order by call_time desc limit 1;";
|
||||||
my $affected_rows = $dbhA->do($stmtA);
|
$affected_rows = $dbhA->do($stmtA);
|
||||||
if ($M) {print STDERR "-- VDCL vac record deleted: |$affected_rows| $channel_group|$server_ip\n";}
|
if ($AGILOG) {$agi_string = "-- VDCL vac record deleted: |$affected_rows| $VDADcampaign|"; &agi_output;}
|
||||||
|
|
||||||
$stmtA = "UPDATE vicidial_closer_log set status='DROP',end_epoch='$now_date_epoch',length_in_sec='$drop_seconds' where lead_id = '$new_lead_id' order by start_epoch desc limit 1;";
|
$stmtA = "UPDATE vicidial_closer_log set status='DROP',end_epoch='$now_date_epoch',length_in_sec='$drop_seconds' where lead_id = '$new_lead_id' order by start_epoch desc limit 1;";
|
||||||
if($M){print STDERR "\n\n|$stmtA|\n";}
|
$affected_rows = $dbhA->do($stmtA);
|
||||||
my $affected_rows = $dbhA->do($stmtA);
|
if ($AGILOG) {$agi_string = "-- VDCL vcl update: |$affected_rows|$new_lead_id|\n|$stmtA|"; &agi_output;}
|
||||||
if ($M) {print STDERR "-- VDCL vicidial_closer_log update: |$affected_rows|$new_lead_id\n";}
|
|
||||||
|
|
||||||
$stmtA = "UPDATE vicidial_list set status='XDROP' where lead_id = '$new_lead_id';";
|
$stmtA = "UPDATE vicidial_list set status='XDROP' where lead_id = '$new_lead_id';";
|
||||||
if($M){print STDERR "\n\n|$stmtA|\n";}
|
$affected_rows = $dbhA->do($stmtA);
|
||||||
my $affected_rows = $dbhA->do($stmtA);
|
if ($AGILOG) {$agi_string = "-- VDCL vl update: |$affected_rows|$new_lead_id|\n|$stmtA|"; &agi_output;}
|
||||||
if ($M) {print STDERR "-- VDCL vicidial_list update: |$affected_rows|$new_lead_id\n";}
|
|
||||||
|
|
||||||
}
|
}
|
||||||
|
|
||||||
$dbhA->disconnect();
|
$dbhA->disconnect();
|
||||||
|
|
||||||
exit;
|
exit;
|
||||||
|
|
||||||
|
|
||||||
|
|
||||||
sub checkresult {
|
sub checkresult {
|
||||||
my ($res) = @_;
|
my ($res) = @_;
|
||||||
my $retval;
|
my $retval;
|
||||||
@@ -629,7 +625,7 @@ sub checkresult {
|
|||||||
$pass++;
|
$pass++;
|
||||||
}
|
}
|
||||||
} else {
|
} else {
|
||||||
print STDERR "FAIL (unexpected result '$res')\n";
|
# print STDERR "FAIL (unexpected result '$res')\n";
|
||||||
$fail++;
|
$fail++;
|
||||||
}
|
}
|
||||||
}
|
}
|
||||||
@@ -637,3 +633,20 @@ sub checkresult {
|
|||||||
|
|
||||||
|
|
||||||
### you're call is very important to us, please stay on the line and you will be transferred to the next available agent
|
### you're call is very important to us, please stay on the line and you will be transferred to the next available agent
|
||||||
|
|
||||||
|
|
||||||
|
sub agi_output
|
||||||
|
{
|
||||||
|
if ($AGILOG >=2)
|
||||||
|
{
|
||||||
|
### open the log file for writing ###
|
||||||
|
open(Lout, ">>$AGILOGfile")
|
||||||
|
|| die "Can't open $AGILOGfile: $!\n";
|
||||||
|
print Lout "$now_date|$script|$agi_string\n";
|
||||||
|
close(Lout);
|
||||||
|
}
|
||||||
|
### send to STDERR writing ###
|
||||||
|
if ( ($AGILOG == '1') || ($AGILOG == '3') )
|
||||||
|
{print STDERR "$now_date|$script|$agi_string\n";}
|
||||||
|
$agi_string='';
|
||||||
|
}
|
||||||
|
|||||||
Reference in New Issue
Block a user