Added calls_inqueue_count_ campaign options

git-svn-id: svn://192.168.202.10@3431 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-04-26 15:05:26 +00:00
parent e8e36342ab
commit 65e117617a
8 changed files with 821 additions and 54 deletions
@@ -1,4 +1,4 @@
-# version: 20210421221501
+# version: 20210425150401
 users-user	User ID	<QXZ>This field is where you put the users ID number, can be up to 8 digits in length, Must be at least 2 characters in length.</QXZ>
 users-pass	Password	<QXZ>This field is where you put the users password. Must be at least 2 characters in length. Only letters and numbers are allowed in user passwords. A medium strength user password will be at least 10 characters in length, and a strong user password will be at least 20 characters in length and have letters as well as at least one number. It is recommended that you use a longer password if possible, stringing together several unrelated words with no spaces, and a number somewhere in the string. The maximum size of a password is 100 characters.</QXZ>
 users-force_change_password	Force Change Password	<QXZ>If this option is set to Y then the user will be prompted to change their password the next time they log in to the administration webpage or the agent screen. Default is N.</QXZ>
@@ -383,6 +383,7 @@ campaigns-dispo_call_url	Dispo Call URL	<QXZ>This web URL address is not seen by
 campaigns-na_call_url	No Agent Call URL	<QXZ>This web URL address is not seen by the agent, but if it is populated it is called every time a call that is not handled by an agent is hung up or transferred. Uses the same variables as the web form fields and scripts. dispo can be used to retrieve the system-defined disposition for the call. This URL can NOT be a relative path. Default is blank.</QXZ> <QXZ>Custom Fields are not available with this feature.</QXZ>
 campaigns-agent_allow_group_alias	Group Alias Allowed	<QXZ>If you want to allow your agents to use group aliases then you need to set this to Y. Group Aliases are explained more in the Admin section, they allow agents to select different callerIDs for outbound manual calls that they may place. Default is N.</QXZ>
 campaigns-default_group_alias	Default Group Alias	<QXZ>If you have allowed Group Aliases then this is the group alias that is selected first by default when the agent chooses to use a Group Alias for an outbound manual call. Default is NONE or empty.</QXZ>
+campaigns-calls_inqueue_count	Calls In Queue Count Display	<QXZ>This setting, if set to a valid CALLS_IN_QUEUE_COUNT type Settings Container, will change the display at the top of the agent screen to a specific filtered count of the calls in queue, replacing the default display of the count of every call waiting in queue that the agent has permissions to handle. If both of these settings are enabled, the first one will display before the second one. If you use an EXCEPT option, the exception container cannot also use an EXCEPT option. Default is ---DISABLED---. The CALLS_IN_QUEUE_COUNT type Settings Container should have -HEADING=>Display Name- as its first line, without the dashes, and then either a list of In-Groups and Campaigns, or one of the following special options,<BR>--ALL-IN-GROUP-CALLS--<BR>--ALL-CAMPAIGN-CALLS--<BR>--ALL-CALLS--<BR>--ALL-IN-GROUP-CALLS-EXCEPT=container_id<BR>--ALL-CAMPAIGN-CALLS-EXCEPT=container_id<BR>--ALL-CALLS-EXCEPT=container_id</QXZ>
 campaigns-view_calls_in_queue	Agent View Calls in Queue	<QXZ>If set to anything but NONE, agents will be able to see details about the calls that are waiting in queue in their agent screen. If set to a number value, the calls displayed will be limited to the number selected. Default is NONE.</QXZ>
 campaigns-view_calls_in_queue_launch	View Calls in Queue Launch	<QXZ>This setting if set to AUTO will have the Calls in Queue frame show up upon login by the agent into the agent screen. Default is MANUAL.</QXZ>
 campaigns-calls_waiting_vl_one	Calls in Queue Extra Column	<QXZ>If not DISABLED, this will display an extra column in the -Calls in Queue- agent screen frame for each call waiting in queue. You can select any of the standard list field columns, the headers will use the same labels as are set for the campaign screen labels. Default is DISABLED.</QXZ>