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added after hours transfer group to in-groups

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added collection of hangup reason for in/out calls into vicidial_log and vicidial_closer_log as well as display of those values in stats pages

git-svn-id: svn://192.168.202.10@851 3d104415-ff17-0410-8863-d5cf3c621b8a
This commit is contained in:
mattf
2008-05-01 09:19:15 +00:00
parent 42cd84ee51
commit 74a56d57bf
14 changed files with 335 additions and 68 deletions
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agc_2-X/trunk/extras/MySQL_AST_CREATE_tables.sql
+20 -3
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@@ -358,6 +358,7 @@ user VARCHAR(20),
comments VARCHAR(255),
processed ENUM('Y','N'),
user_group VARCHAR(20),
term_reason ENUM('CALLER','AGENT','QUEUETIMEOUT','ABANDON','AFTERHOURS','NONE') default 'NONE',
index (lead_id),
index (call_date)
);
@@ -380,6 +381,7 @@ processed ENUM('Y','N'),
queue_seconds DECIMAL(7,2) default '0',
user_group VARCHAR(20),
xfercallid INT(9) UNSIGNED,
term_reason ENUM('CALLER','AGENT','QUEUETIMEOUT','ABANDON','AFTERHOURS','NONE') default 'NONE',
index (lead_id),
index (call_date)
);
@@ -628,7 +630,7 @@ drop_call_seconds SMALLINT(4) unsigned default '360',
drop_action ENUM('HANGUP','MESSAGE','VOICEMAIL','IN_GROUP') default 'MESSAGE',
drop_exten VARCHAR(20) default '8307',
call_time_id VARCHAR(20) default '24hours',
after_hours_action ENUM('HANGUP','MESSAGE','EXTENSION','VOICEMAIL') default 'MESSAGE',
after_hours_action ENUM('HANGUP','MESSAGE','EXTENSION','VOICEMAIL','IN_GROUP') default 'MESSAGE',
after_hours_message_filename VARCHAR(50) default 'vm-goodbye',
after_hours_exten VARCHAR(20) default '8300',
after_hours_voicemail VARCHAR(20),
@@ -642,7 +644,8 @@ default_xfer_group VARCHAR(20) default '---NONE---',
queue_priority TINYINT(2) default '0',
drop_inbound_group VARCHAR(20) default '---NONE---',
ingroup_recording_override ENUM('DISABLED','NEVER','ONDEMAND','ALLCALLS','ALLFORCE') default 'DISABLED',
ingroup_rec_filename VARCHAR(50) default 'NONE'
ingroup_rec_filename VARCHAR(50) default 'NONE',
afterhours_xfer_group VARCHAR(20) default '---NONE---'
);
CREATE TABLE vicidial_stations (
@@ -1045,6 +1048,20 @@ code VARCHAR(8) PRIMARY KEY NOT NULL,
code_name VARCHAR(30)
);
CREATE TABLE vicidial_agent_sph (
campaign_group_id VARCHAR(20) NOT NULL,
stat_date DATE NOT NULL,
shift VARCHAR(20) NOT NULL,
role ENUM('FRONTER','CLOSER') default 'FRONTER',
user VARCHAR(20) NOT NULL,
calls MEDIUMINT(8) UNSIGNED default '0',
sales MEDIUMINT(8) UNSIGNED default '0',
login_sec MEDIUMINT(8) UNSIGNED default '0',
login_hours DECIMAL(5,2) DEFAULT '0.00',
sph DECIMAL(6,2) DEFAULT '0.00',
index (campaign_group_id),
index (stat_date)
);
ALTER TABLE vicidial_campaign_server_stats ENGINE=HEAP;
@@ -1092,4 +1109,4 @@ INSERT INTO vicidial_state_call_times SET state_call_time_id='utah',state_call_t
INSERT INTO vicidial_state_call_times SET state_call_time_id='washington',state_call_time_state='WA',state_call_time_name='Washington 8am',sct_default_start='800',sct_default_stop='2100';
INSERT INTO vicidial_state_call_times SET state_call_time_id='wyoming',state_call_time_state='WY',state_call_time_name='Wyoming 8am-8pm',sct_default_start='800',sct_default_stop='2000';
UPDATE system_settings SET db_schema_version='1081';
UPDATE system_settings SET db_schema_version='1082';