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added after hours transfer group to in-groups

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added collection of hangup reason for in/out calls into vicidial_log and vicidial_closer_log as well as display of those values in stats pages

git-svn-id: svn://192.168.202.10@851 3d104415-ff17-0410-8863-d5cf3c621b8a
This commit is contained in:
mattf
2008-05-01 09:19:15 +00:00
parent 42cd84ee51
commit 74a56d57bf
14 changed files with 335 additions and 68 deletions
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agc_2-X/trunk/extras/upgrade_2.0.5.sql
+23
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@@ -103,3 +103,26 @@ code_name VARCHAR(30)
);
UPDATE system_settings SET db_schema_version='1081';
CREATE TABLE vicidial_agent_sph (
campaign_group_id VARCHAR(20) NOT NULL,
stat_date DATE NOT NULL,
shift VARCHAR(20) NOT NULL,
role ENUM('FRONTER','CLOSER') default 'FRONTER',
user VARCHAR(20) NOT NULL,
calls MEDIUMINT(8) UNSIGNED default '0',
sales MEDIUMINT(8) UNSIGNED default '0',
login_sec MEDIUMINT(8) UNSIGNED default '0',
login_hours DECIMAL(5,2) DEFAULT '0.00',
sph DECIMAL(6,2) DEFAULT '0.00',
index (campaign_group_id),
index (stat_date)
);
ALTER TABLE vicidial_log ADD term_reason ENUM('CALLER','AGENT','QUEUETIMEOUT','ABANDON','AFTERHOURS','NONE') default 'NONE';
ALTER TABLE vicidial_closer_log ADD term_reason ENUM('CALLER','AGENT','QUEUETIMEOUT','ABANDON','AFTERHOURS','NONE') default 'NONE';
ALTER TABLE vicidial_inbound_groups MODIFY after_hours_action ENUM('HANGUP','MESSAGE','EXTENSION','VOICEMAIL','IN_GROUP') default 'MESSAGE';
ALTER TABLE vicidial_inbound_groups ADD afterhours_xfer_group VARCHAR(20) default '---NONE---';
UPDATE system_settings SET db_schema_version='1082';