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Added In-Group option to ask callers if they would take a survey after agent has handled their call. Overrides agent HANGUP CUSTOMER button to send call to survey instead. Includes sample 'survey_' audio

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Added HTML option to User Group Hourly Detail report
Small fix for XFER LINE HUNG UP detection

git-svn-id: svn://192.168.202.10@2804 3d104415-ff17-0410-8863-d5cf3c621b8a
This commit is contained in:
mattf
2017-08-17 17:34:09 +00:00
parent 7a2474e558
commit 75e173c09d
17 changed files with 849 additions and 111 deletions
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agc_2-X/trunk/www/agc/conf_exten_check.php
+4 -3
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@@ -78,10 +78,11 @@
# 170220-1307 - Added external_lead_id trigger for switch_lead API function
# 170526-2228 - Added additional variable filtering
# 170709-1017 - Added xfer dead call checking process
# 170817-0739 - Small change to xfer dead call checking process
#
$version = '2.14-53';
$build = '170709-1017';
$version = '2.14-54';
$build = '170817-0739';
$php_script = 'conf_exten_check.php';
$mel=1; # Mysql Error Log enabled = 1
$mysql_log_count=46;
@@ -848,7 +849,7 @@ if ($ACTION == 'refresh')
//Check if xferchannel is active
$DEADxfer=0;
if ( (strlen($xferchannel) > 2) and ($DEADcustomer < 1) )
if ( (strlen($xferchannel) > 2) and ($DEADcustomer < 1) and (preg_match("/INCALL/i",$Astatus)) )
{
$stmt="SELECT count(*) FROM live_channels where channel ='$xferchannel' and server_ip='$server_ip';";
if ($DB) {echo "|$stmt|\n";}