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added drop percentage out of Answers for FTC compliance, Affected AST_VDadapt.pl and the timeonVDAD and VDAD stats reports

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git-svn-id: svn://192.168.202.10@436 3d104415-ff17-0410-8863-d5cf3c621b8a
This commit is contained in:
mattf
2006-12-15 16:47:38 +00:00
parent e4068e31ac
commit 78100097a9
6 changed files with 140 additions and 24 deletions
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agc_2-X/trunk/www/vicidial/AST_timeonVDADallSUMMARY.php
+4 -2
View File
@@ -9,6 +9,7 @@
#
# changes:
# 61102-1616 - first build
# 61215-1131 - added answered calls and drop percent taken from answered calls
#
header ("Content-type: text/html; charset=utf-8");
@@ -155,7 +156,7 @@ $rslt=mysql_query($stmt, $link);
$row=mysql_fetch_row($rslt);
$VDhop = $row[0];
$stmt="select dialable_leads,calls_today,drops_today,drops_today_pct,differential_onemin,agents_average_onemin,balance_trunk_fill from vicidial_campaign_stats where campaign_id='" . mysql_real_escape_string($group) . "';";
$stmt="select dialable_leads,calls_today,drops_today,drops_answers_today_pct,differential_onemin,agents_average_onemin,balance_trunk_fill,answers_today from vicidial_campaign_stats where campaign_id='" . mysql_real_escape_string($group) . "';";
$rslt=mysql_query($stmt, $link);
$row=mysql_fetch_row($rslt);
$DAleads = $row[0];
@@ -165,6 +166,7 @@ $drpctTODAY = $row[3];
$diffONEMIN = $row[4];
$agentsONEMIN = $row[5];
$balanceFILL = $row[6];
$answersTODAY = $row[7];
if ( ($diffONEMIN != 0) and ($agentsONEMIN > 0) )
{
$diffpctONEMIN = ( ($diffONEMIN / $agentsONEMIN) * 100);
@@ -211,7 +213,7 @@ echo "</TR>";
echo "<TR>";
echo "<TD ALIGN=RIGHT><font size=2><B>HOPPER LEVEL:</B></TD><TD ALIGN=LEFT><font size=2>&nbsp; $HOPlev &nbsp; &nbsp; </TD>";
echo "<TD ALIGN=RIGHT><font size=2><B>CALLS DROPPED:</B></TD><TD ALIGN=LEFT><font size=2>&nbsp; $dropsTODAY &nbsp; &nbsp; </TD>";
echo "<TD ALIGN=RIGHT><font size=2><B>DROPPED / ANSWERED:</B></TD><TD ALIGN=LEFT><font size=2>&nbsp; $dropsTODAY / $answersTODAY &nbsp; </TD>";
echo "<TD ALIGN=RIGHT><font size=2><B>DL DIFF:</B></TD><TD ALIGN=LEFT><font size=2>&nbsp; $diffONEMIN &nbsp; &nbsp; </TD>";
echo "<TD ALIGN=RIGHT><font size=2><B>STATUSES:</B></TD><TD ALIGN=LEFT><font size=2>&nbsp; $DIALstatusA, $DIALstatusB, $DIALstatusC, $DIALstatusD, $DIALstatusE &nbsp; &nbsp; </TD>";
echo "</TR>";