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completed functionalization of admin interfacce scripts and reports with QXZ function

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git-svn-id: svn://192.168.202.10@2186 3d104415-ff17-0410-8863-d5cf3c621b8a
This commit is contained in:
mattf
2014-11-14 14:49:50 +00:00
parent 392077578b
commit 7a049381d5
57 changed files with 2984 additions and 3183 deletions
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agc_2-X/trunk/www/vicidial/AST_OUTBOUNDsummary_interval.php
+89 -88
View File
@@ -21,6 +21,7 @@
# 130901-2024 - Changed to mysqli PHP functions
# 140108-0734 - Added webserver and hostname to report logging
# 140328-0005 - Converted division calculations to use MathZDC function
# 141114-0822 - Finalized adding QXZ translation to all admin files
#
$startMS = microtime();
@@ -133,7 +134,7 @@ if ($auth > 0)
if ($reports_auth < 1)
{
$VDdisplayMESSAGE = "You are not allowed to view reports";
$VDdisplayMESSAGE = _QXZ("You are not allowed to view reports");
Header ("Content-type: text/html; charset=utf-8");
echo "$VDdisplayMESSAGE: |$PHP_AUTH_USER|$auth_message|\n";
exit;
@@ -146,10 +147,10 @@ if ($auth > 0)
}
else
{
$VDdisplayMESSAGE = "Login incorrect, please try again";
$VDdisplayMESSAGE = _QXZ("Login incorrect, please try again");
if ($auth_message == 'LOCK')
{
$VDdisplayMESSAGE = "Too many login attempts, try again in 15 minutes";
$VDdisplayMESSAGE = _QXZ("Too many login attempts, try again in 15 minutes");
Header ("Content-type: text/html; charset=utf-8");
echo "$VDdisplayMESSAGE: |$PHP_AUTH_USER|$auth_message|\n";
exit;
@@ -244,13 +245,13 @@ if ($records_to_print > 0)
}
if ( (!preg_match("/$report_name/",$LOGallowed_reports)) and (!preg_match("/ALL REPORTS/",$LOGallowed_reports)) )
{
echo "You are not allowed to view this report: |$PHP_AUTH_USER|$report_name|\n";
echo _QXZ("You are not allowed to view this report").": |$PHP_AUTH_USER|$report_name|\n";
exit;
}
}
else
{
echo "Campaigns Permissions Error: |$PHP_AUTH_USER|$user_group|\n";
echo _QXZ("Campaigns Permissions Error").": |$PHP_AUTH_USER|$user_group|\n";
exit;
}
@@ -472,7 +473,7 @@ $HEADER.="<link rel=\"stylesheet\" href=\"calendar.css\">\n";
$HEADER.="<link rel=\"stylesheet\" href=\"horizontalbargraph.css\">\n";
$HEADER.="<META HTTP-EQUIV=\"Content-Type\" CONTENT=\"text/html; charset=utf-8\">\n";
$HEADER.="<TITLE>$report_name</TITLE></HEAD><BODY BGCOLOR=WHITE marginheight=0 marginwidth=0 leftmargin=0 topmargin=0>\n";
$HEADER.="<TITLE>"._QXZ("$report_name")."</TITLE></HEAD><BODY BGCOLOR=WHITE marginheight=0 marginwidth=0 leftmargin=0 topmargin=0>\n";
if ($bareformat < 1)
{
@@ -523,9 +524,9 @@ if ($bareformat < 1)
$MAIN.="</TD><TD VALIGN=TOP ROWSPAN=2> Campaigns:<BR>";
$MAIN.="<SELECT SIZE=5 NAME=group[] multiple>\n";
if (preg_match('/\-\-ALL\-\-/',$group_string))
{$MAIN.="<option value=\"--ALL--\" selected>-- ALL CAMPAIGNS --</option>\n";}
{$MAIN.="<option value=\"--ALL--\" selected>-- "._QXZ("ALL CAMPAIGNS")." --</option>\n";}
else
{$MAIN.="<option value=\"--ALL--\">-- ALL CAMPAIGNS --</option>\n";}
{$MAIN.="<option value=\"--ALL--\">-- "._QXZ("ALL CAMPAIGNS")." --</option>\n";}
$o=0;
while ($campaigns_to_print > $o)
{
@@ -535,57 +536,57 @@ if ($bareformat < 1)
}
$MAIN.="</SELECT>\n";
$MAIN.="</TD><TD VALIGN=TOP ROWSPAN=2>";
$MAIN.="Include Drop &nbsp; <BR>Rollover:<BR>";
$MAIN.=_QXZ("Include Drop")." &nbsp; <BR>"._QXZ("Rollover").":<BR>";
$MAIN.="<SELECT SIZE=1 NAME=include_rollover>\n";
$MAIN.="<option selected value=\"$include_rollover\">$include_rollover</option>\n";
$MAIN.="<option value=\"YES\">YES</option>\n";
$MAIN.="<option value=\"NO\">NO</option>\n";
$MAIN.="<option value=\"YES\">"._QXZ("YES")."</option>\n";
$MAIN.="<option value=\"NO\">"._QXZ("NO")."</option>\n";
$MAIN.="</SELECT><BR>\n";
$MAIN.="Time Interval:<BR>";
$MAIN.=_QXZ("Time Interval").":<BR>";
$MAIN.="<SELECT SIZE=1 NAME=time_interval>\n";
if ($time_interval <= 900)
{
$interval_count = 96;
$hf=45;
$MAIN.="<option selected value=\"900\">15 Minutes</option>\n";
$MAIN.="<option selected value=\"900\">"._QXZ("15 Minutes")."</option>\n";
}
else
{$MAIN.="<option value=\"900\">15 Minutes</option>\n";}
{$MAIN.="<option value=\"900\">"._QXZ("15 Minutes")."</option>\n";}
if ( ($time_interval > 900) and ($time_interval <= 1800) )
{
$interval_count = 48;
$hf=30;
$MAIN.="<option selected value=\"1800\">30 Minutes</option>\n";
$MAIN.="<option selected value=\"1800\">"._QXZ("30 Minutes")."</option>\n";
}
else
{$MAIN.="<option value=\"1800\">30 Minutes</option>\n";}
{$MAIN.="<option value=\"1800\">"._QXZ("30 Minutes")."</option>\n";}
if ($time_interval > 1800)
{
$interval_count = 24;
$MAIN.="<option selected value=\"3600\">1 Hour</option>\n";
$MAIN.="<option selected value=\"3600\">"._QXZ("1 Hour")."</option>\n";
}
else
{$MAIN.="<option value=\"3600\">1 Hour</option>\n";}
{$MAIN.="<option value=\"3600\">"._QXZ("1 Hour")."</option>\n";}
$MAIN.="</SELECT>\n";
$MAIN.="</TD><TD VALIGN=TOP ALIGN=LEFT ROWSPAN=2>\n";
$MAIN.="<FONT FACE=\"ARIAL,HELVETICA\" COLOR=BLACK SIZE=2> &nbsp; &nbsp; &nbsp; &nbsp; ";
$MAIN.="<a href=\"$PHP_SELF?DB=$DB&costformat=$costformat&print_calls=$print_calls&query_date=$query_date&end_date=$end_date$groupQS&include_rollover=$include_rollover&time_interval=$time_interval&SUBMIT=$SUBMIT&shift=$shift&file_download=1\">DOWNLOAD</a> | ";
$MAIN.="<a href=\"./admin.php?ADD=3111&group_id=$group[0]\">MODIFY</a> | ";
$MAIN.="<a href=\"./admin.php?ADD=999999\">REPORTS</a>";
$MAIN.="<a href=\"$PHP_SELF?DB=$DB&costformat=$costformat&print_calls=$print_calls&query_date=$query_date&end_date=$end_date$groupQS&include_rollover=$include_rollover&time_interval=$time_interval&SUBMIT=$SUBMIT&shift=$shift&file_download=1\">"._QXZ("DOWNLOAD")."</a> | ";
$MAIN.="<a href=\"./admin.php?ADD=3111&group_id=$group[0]\">"._QXZ("MODIFY")."</a> | ";
$MAIN.="<a href=\"./admin.php?ADD=999999\">"._QXZ("REPORTS")."</a>";
$MAIN.="</FONT><BR><BR>\n";
$MAIN.="Display as:<BR>";
$MAIN.=_QXZ("Display as").":<BR>";
$MAIN.="<select name='report_display_type'>";
if ($report_display_type) {$MAIN.="<option value='$report_display_type' selected>$report_display_type</option>";}
$MAIN.="<option value='TEXT'>TEXT</option><option value='HTML'>HTML</option></select>\n<BR>";
$MAIN.="<option value='TEXT'>"._QXZ("TEXT")."</option><option value='HTML'>"._QXZ("HTML")."</option></select>\n<BR>";
$MAIN.="<BR> &nbsp; &nbsp; &nbsp; &nbsp; ";
$MAIN.="<INPUT TYPE=submit NAME=SUBMIT VALUE=SUBMIT>\n";
$MAIN.="<INPUT TYPE=submit NAME=SUBMIT VALUE='"._QXZ("SUBMIT")."'>\n";
$MAIN.="</TD></TR>\n";
$MAIN.="<TR><TD>\n";
$MAIN.="Call Time:<BR>\n";
$MAIN.=_QXZ("Call Time").":<BR>\n";
$MAIN.="<SELECT SIZE=1 NAME=shift>\n";
$o=0;
while ($times_to_print > $o)
@@ -605,7 +606,7 @@ if ($bareformat < 1)
if ($group_ct < 1)
{
$MAIN.="\n\n";
$MAIN.="PLEASE SELECT A CAMPAIGN AND DATE RANGE ABOVE AND CLICK SUBMIT\n";
$MAIN.=_QXZ("PLEASE SELECT A CAMPAIGN AND DATE RANGE ABOVE AND CLICK SUBMIT")."\n";
}
else
@@ -697,24 +698,24 @@ else
$query_date_END = "$end_date 23:59:59";
$MAIN .= "Outbound Summary Interval Report: $group_string $NOW_TIME\n";
$MAIN .= _QXZ("Outbound Summary Interval Report",32).": $group_string $NOW_TIME\n";
$CSV_main.="\"Outbound Summary Interval Report:\"\n\"$group_string\"\n\"$NOW_TIME\"\n\n";
$CSV_main.="\""._QXZ("Outbound Summary Interval Report").":\"\n\"$group_string\"\n\"$NOW_TIME\"\n\n";
##### Loop through each campaign and gether stats
if ($group_ct > 0)
{
$ASCII_text .= "\n";
$ASCII_text .= "---------- MULTI-CAMPAIGN BREAKDOWN:\n";
$ASCII_text .= "---------- "._QXZ("MULTI-CAMPAIGN BREAKDOWN").":\n";
$ASCII_text .= "+------------------------------------------+--------+--------+--------+--------+--------+--------+--------+------------+------------+\n";
$ASCII_text .= "| | | SYSTEM | AGENT | | | NO | | AGENT | AGENT |\n";
$ASCII_text .= "| | TOTAL | RELEASE| RELEASE| SALE | DNC | ANSWER | DROP | LOGIN | PAUSE |\n";
$ASCII_text .= "| CAMPAIGN | CALLS | CALLS | CALLS | CALLS | CALLS | PERCENT| PERCENT| TIME(H:M:S)| TIME(H:M:S)|\n";
$ASCII_text .= "| | | "._QXZ("SYSTEM",6)." | "._QXZ("AGENT",6)." | | | "._QXZ("NO",6)." | | "._QXZ("AGENT",10)." | "._QXZ("AGENT",10)." |\n";
$ASCII_text .= "| | "._QXZ("TOTAL",6)." | "._QXZ("RELEASE",7)."| "._QXZ("RELEASE",7)."| "._QXZ("SALE",6)." | "._QXZ("DNC",6)." | "._QXZ("ANSWER",6)." | "._QXZ("DROP",6)." | "._QXZ("LOGIN",10)." | "._QXZ("PAUSE",10)." |\n";
$ASCII_text .= "| "._QXZ("CAMPAIGN",40)." | "._QXZ("CALLS",6)." | "._QXZ("CALLS",6)." | "._QXZ("CALLS",6)." | "._QXZ("CALLS",6)." | "._QXZ("CALLS",6)." | "._QXZ("PERCENT",7)."| "._QXZ("PERCENT",7)."| "._QXZ("TIME(H:M:S)",11)."| "._QXZ("TIME(H:M:S)",11)."|\n";
$ASCII_text .= "+------------------------------------------+--------+--------+--------+--------+--------+--------+--------+------------+------------+\n";
$CSV_main.="\"MULTI-CAMPAIGN BREAKDOWN:\"\n";
$CSV_main.="\"CAMPAIGN\",\"TOTAL CALLS\",\"SYSTEM RELEASE CALLS\",\"AGENT RELEASE CALLS\",\"SALE CALLS\",\"DNC CALLS\",\"NO ANSWER PERCENT\",\"DROP PERCENT\",\"AGENT LOGIN TIME(H:M:S)\",\"AGENT PAUSE TIME(H:M:S)\"\n";
$CSV_main.="\""._QXZ("MULTI-CAMPAIGN BREAKDOWN").":\"\n";
$CSV_main.="\""._QXZ("CAMPAIGN")."\",\""._QXZ("TOTAL CALLS")."\",\""._QXZ("SYSTEM RELEASE CALLS")."\",\""._QXZ("AGENT RELEASE CALLS")."\",\""._QXZ("SALE CALLS")."\",\""._QXZ("DNC CALLS")."\",\""._QXZ("NO ANSWER PERCENT")."\",\""._QXZ("DROP PERCENT")."\",\""._QXZ("AGENT LOGIN TIME(H:M:S)")."\",\""._QXZ("AGENT PAUSE TIME(H:M:S)")."\"\n";
$CSV_subreports="";
######## GRAPHING #########
@@ -729,18 +730,18 @@ else
$max_pause_time=1;
$GRAPH="<BR><BR><a name='campbreakdown'/><table border='0' cellpadding='0' cellspacing='2' width='800'>";
$GRAPH.="<tr><th width='11%' class='grey_graph_cell' id='campbreakdown1'><a href='#' onClick=\"DrawMultiCampaignGraph('CALLS', '1'); return false;\">CALLS</a></th><th width='11%' class='grey_graph_cell' id='campbreakdown2'><a href='#' onClick=\"DrawMultiCampaignGraph('SYSTEMRELEASE', '2'); return false;\">SYSTEM RELEASE CALLS</a></th><th width='11%' class='grey_graph_cell' id='campbreakdown3'><a href='#' onClick=\"DrawMultiCampaignGraph('AGENTRELEASE', '3'); return false;\">AGENT RELEASE CALLS</a></th><th width='11%' class='grey_graph_cell' id='campbreakdown4'><a href='#' onClick=\"DrawMultiCampaignGraph('SALES', '4'); return false;\">SALE CALLS</a></th><th width='11%' class='grey_graph_cell' id='campbreakdown5'><a href='#' onClick=\"DrawMultiCampaignGraph('DNCS', '5'); return false;\">DNC CALLS</a></th><th width='11%' class='grey_graph_cell' id='campbreakdown6'><a href='#' onClick=\"DrawMultiCampaignGraph('NAS', '6'); return false;\">NO ANSWER PERCENT</a></th><th width='11%' class='grey_graph_cell' id='campbreakdown7'><a href='#' onClick=\"DrawMultiCampaignGraph('DROPS', '7'); return false;\">DROP PERCENT</a></th><th width='11%' class='grey_graph_cell' id='campbreakdown8'><a href='#' onClick=\"DrawMultiCampaignGraph('LOGINTIME', '8'); return false;\">AGENT LOGIN TIME</a></th><th width='12%' class='grey_graph_cell' id='campbreakdown9'><a href='#' onClick=\"DrawMultiCampaignGraph('PAUSETIME', '9'); return false;\">AGENT PAUSE TIME</a></th></tr>";
$GRAPH.="<tr><th width='11%' class='grey_graph_cell' id='campbreakdown1'><a href='#' onClick=\"DrawMultiCampaignGraph('CALLS', '1'); return false;\">"._QXZ("CALLS")."</a></th><th width='11%' class='grey_graph_cell' id='campbreakdown2'><a href='#' onClick=\"DrawMultiCampaignGraph('SYSTEMRELEASE', '2'); return false;\">"._QXZ("SYSTEM RELEASE CALLS")."</a></th><th width='11%' class='grey_graph_cell' id='campbreakdown3'><a href='#' onClick=\"DrawMultiCampaignGraph('AGENTRELEASE', '3'); return false;\">"._QXZ("AGENT RELEASE CALLS")."</a></th><th width='11%' class='grey_graph_cell' id='campbreakdown4'><a href='#' onClick=\"DrawMultiCampaignGraph('SALES', '4'); return false;\">"._QXZ("SALE CALLS")."</a></th><th width='11%' class='grey_graph_cell' id='campbreakdown5'><a href='#' onClick=\"DrawMultiCampaignGraph('DNCS', '5'); return false;\">"._QXZ("DNC CALLS")."</a></th><th width='11%' class='grey_graph_cell' id='campbreakdown6'><a href='#' onClick=\"DrawMultiCampaignGraph('NAS', '6'); return false;\">"._QXZ("NO ANSWER PERCENT")."</a></th><th width='11%' class='grey_graph_cell' id='campbreakdown7'><a href='#' onClick=\"DrawMultiCampaignGraph('DROPS', '7'); return false;\">"._QXZ("DROP PERCENT")."</a></th><th width='11%' class='grey_graph_cell' id='campbreakdown8'><a href='#' onClick=\"DrawMultiCampaignGraph('LOGINTIME', '8'); return false;\">"._QXZ("AGENT LOGIN TIME")."</a></th><th width='12%' class='grey_graph_cell' id='campbreakdown9'><a href='#' onClick=\"DrawMultiCampaignGraph('PAUSETIME', '9'); return false;\">"._QXZ("AGENT PAUSE TIME")."</a></th></tr>";
$GRAPH.="<tr><td colspan='9' class='graph_span_cell'><span id='multi_campaign_breakdown'><BR>&nbsp;<BR></span></td></tr></table><BR><BR>";
$graph_header="<table cellspacing='0' cellpadding='0' summary='STATUS' class='horizontalgraph'><caption align='top'>MULTI-CAMPAIGN BREAKDOWN</caption><tr><th class='thgraph' scope='col'>CAMPAIGNS</th>";
$CALLS_graph=$graph_header."<th class='thgraph' scope='col'>TOTAL CALLS</th></tr>";
$SYSTEMRELEASE_graph=$graph_header."<th class='thgraph' scope='col'>SYSTEM RELEASE CALLS</th></tr>";
$AGENTRELEASE_graph=$graph_header."<th class='thgraph' scope='col'>AGENT RELEASE CALLS</th></tr>";
$SALES_graph=$graph_header."<th class='thgraph' scope='col'>SALE CALLS</th></tr>";
$DNCS_graph=$graph_header."<th class='thgraph' scope='col'>DNC CALLS</th></tr>";
$NAS_graph=$graph_header."<th class='thgraph' scope='col'>NO ANSWER PERCENT</th></tr>";
$DROPS_graph=$graph_header."<th class='thgraph' scope='col'>DROP PERCENT</th></tr>";
$LOGINTIME_graph=$graph_header."<th class='thgraph' scope='col'>AGENT LOGIN TIME (H:M:S)</th></tr>";
$PAUSETIME_graph=$graph_header."<th class='thgraph' scope='col'>AGENT PAUSE TIME (H:M:S)</th></tr>";
$graph_header="<table cellspacing='0' cellpadding='0' summary='STATUS' class='horizontalgraph'><caption align='top'>"._QXZ("MULTI-CAMPAIGN BREAKDOWN")."</caption><tr><th class='thgraph' scope='col'>"._QXZ("CAMPAIGNS")."</th>";
$CALLS_graph=$graph_header."<th class='thgraph' scope='col'>"._QXZ("TOTAL CALLS")."</th></tr>";
$SYSTEMRELEASE_graph=$graph_header."<th class='thgraph' scope='col'>"._QXZ("SYSTEM RELEASE CALLS")."</th></tr>";
$AGENTRELEASE_graph=$graph_header."<th class='thgraph' scope='col'>"._QXZ("AGENT RELEASE CALLS")."</th></tr>";
$SALES_graph=$graph_header."<th class='thgraph' scope='col'>"._QXZ("SALE CALLS")."</th></tr>";
$DNCS_graph=$graph_header."<th class='thgraph' scope='col'>"._QXZ("DNC CALLS")."</th></tr>";
$NAS_graph=$graph_header."<th class='thgraph' scope='col'>"._QXZ("NO ANSWER PERCENT")."</th></tr>";
$DROPS_graph=$graph_header."<th class='thgraph' scope='col'>"._QXZ("DROP PERCENT")."</th></tr>";
$LOGINTIME_graph=$graph_header."<th class='thgraph' scope='col'>"._QXZ("AGENT LOGIN TIME (H:M:S)")."</th></tr>";
$PAUSETIME_graph=$graph_header."<th class='thgraph' scope='col'>"._QXZ("AGENT PAUSE TIME (H:M:S)")."</th></tr>";
###########################
$i=0;
@@ -796,7 +797,7 @@ else
$CPlead_id[$u] = $row[7];
$TESTlead_id[$u] = $row[7];
$TESTuniqueid[$u] = $row[6];
$CPin_out[$u] = 'OUT';
$CPin_out[$u] = _QXZ('OUT');
$p++;
$u++;
}
@@ -989,7 +990,7 @@ else
else
{$out_of_call_time++;}
if ($DB)
{$ASCII_text.="$Hcalltime[$Chour] | AGENT: $agent_sec[$i] PAUSE: $pause_sec[$i]\n";}
{$ASCII_text.="$Hcalltime[$Chour] | "._QXZ("AGENT").": $agent_sec[$i] "._QXZ("PAUSE").": $pause_sec[$i]\n";}
$p++;
}
@@ -1224,15 +1225,15 @@ else
$ASCII_text .= "<!-- OUT OF CALLTIME: $out_of_call_time -->\n";
### hour by hour sumaries
$SUB_ASCII_text .= "\n---------- $group[$i] - $group_cname[$i]\nINTERVAL BREAKDOWN:\n";
$SUB_ASCII_text .= "\n---------- $group[$i] - $group_cname[$i]\n"._QXZ("INTERVAL BREAKDOWN").":\n";
$SUB_ASCII_text .= "+---------------------+--------+--------+--------+--------+--------+--------+--------+------------+------------+\n";
$SUB_ASCII_text .= "| | | SYSTEM | AGENT | | | NO | | AGENT | AGENT |\n";
$SUB_ASCII_text .= "| | TOTAL | RELEASE| RELEASE| SALE | DNC | ANSWER | DROP | LOGIN | PAUSE |\n";
$SUB_ASCII_text .= "| INTERVAL | CALLS | CALLS | CALLS | CALLS | CALLS | PERCENT| PERCENT| TIME(H:M:S)| TIME(H:M:S)|\n";
$SUB_ASCII_text .= "| | | "._QXZ("SYSTEM",6)." | "._QXZ("AGENT",6)." | | | "._QXZ("NO",6)." | | "._QXZ("AGENT",10)." | "._QXZ("AGENT",10)." |\n";
$SUB_ASCII_text .= "| | "._QXZ("TOTAL",6)." | "._QXZ("RELEASE",7)."| "._QXZ("RELEASE",7)."| "._QXZ("SALE",6)." | "._QXZ("DNC",6)." | "._QXZ("ANSWER",6)." | "._QXZ("DROP",6)." | "._QXZ("LOGIN",10)." | "._QXZ("PAUSE",10)." |\n";
$SUB_ASCII_text .= "| "._QXZ("INTERVAL",19)." | "._QXZ("CALLS",6)." | "._QXZ("CALLS",6)." | "._QXZ("CALLS",6)." | "._QXZ("CALLS",6)." | "._QXZ("CALLS",6)." | "._QXZ("PERCENT",7)."| "._QXZ("PERCENT",7)."| "._QXZ("TIME(H:M:S)",11)."| "._QXZ("TIME(H:M:S)",11)."|\n";
$SUB_ASCII_text .= "+---------------------+--------+--------+--------+--------+--------+--------+--------+------------+------------+\n";
$CSV_subreports.="\n\n\"$group[$i] - $group_cname[$i]\"\n\"INTERVAL BREAKDOWN:\"\n";
$CSV_subreports.="\"INTERVAL\",\"TOTAL CALLS\",\"SYSTEM RELEASE CALLS\",\"AGENT RELEASE CALLS\",\"SALE CALLS\",\"DNC CALLS\",\"NO ANSWER PERCENT\",\"DROP PERCENT\",\"AGENT LOGIN TIME (H:M:S)\",\"AGENT PAUSE TIME(H:M:S)\"\n";
$CSV_subreports.="\n\n\"$group[$i] - $group_cname[$i]\"\n\""._QXZ("INTERVAL BREAKDOWN").":\"\n";
$CSV_subreports.="\""._QXZ("INTERVAL")."\",\""._QXZ("TOTAL CALLS")."\",\""._QXZ("SYSTEM RELEASE CALLS")."\",\""._QXZ("AGENT RELEASE CALLS")."\",\""._QXZ("SALE CALLS")."\",\""._QXZ("DNC CALLS")."\",\""._QXZ("NO ANSWER PERCENT")."\",\""._QXZ("DROP PERCENT")."\",\""._QXZ("AGENT LOGIN TIME (H:M:S)")."\",\""._QXZ("AGENT PAUSE TIME(H:M:S)")."\"\n";
######## GRAPHING #########
$SUBmax_calls=1;
@@ -1248,18 +1249,18 @@ else
$SUBrpt_campaign=$group[$i];
$SUBGRAPH="<BR><BR><a name='campbreakdown".$SUBrpt_campaign."'/><table border='0' cellpadding='0' cellspacing='2' width='800'>";
$SUBGRAPH.="<tr><th width='11%' class='grey_graph_cell' id='campbreakdown".$SUBrpt_campaign."1'><a href='#' onClick=\"Draw".$SUBrpt_campaign."CampaignGraph('CALLS', '1'); return false;\">CALLS</a></th><th width='11%' class='grey_graph_cell' id='campbreakdown".$SUBrpt_campaign."2'><a href='#' onClick=\"Draw".$SUBrpt_campaign."CampaignGraph('SYSTEMRELEASE', '2'); return false;\">SYSTEM RELEASE CALLS</a></th><th width='11%' class='grey_graph_cell' id='campbreakdown".$SUBrpt_campaign."3'><a href='#' onClick=\"Draw".$SUBrpt_campaign."CampaignGraph('AGENTRELEASE', '3'); return false;\">AGENT RELEASE CALLS</a></th><th width='11%' class='grey_graph_cell' id='campbreakdown".$SUBrpt_campaign."4'><a href='#' onClick=\"Draw".$SUBrpt_campaign."CampaignGraph('SALES', '4'); return false;\">SALE CALLS</a></th><th width='11%' class='grey_graph_cell' id='campbreakdown".$SUBrpt_campaign."5'><a href='#' onClick=\"Draw".$SUBrpt_campaign."CampaignGraph('DNCS', '5'); return false;\">DNC CALLS</a></th><th width='11%' class='grey_graph_cell' id='campbreakdown".$SUBrpt_campaign."6'><a href='#' onClick=\"Draw".$SUBrpt_campaign."CampaignGraph('NAS', '6'); return false;\">NO ANSWER PERCENT</a></th><th width='11%' class='grey_graph_cell' id='campbreakdown".$SUBrpt_campaign."7'><a href='#' onClick=\"Draw".$SUBrpt_campaign."CampaignGraph('DROPS', '7'); return false;\">DROP PERCENT</a></th><th width='11%' class='grey_graph_cell' id='campbreakdown".$SUBrpt_campaign."8'><a href='#' onClick=\"Draw".$SUBrpt_campaign."CampaignGraph('LOGINTIME', '8'); return false;\">AGENT LOGIN TIME</a></th><th width='12%' class='grey_graph_cell' id='campbreakdown".$SUBrpt_campaign."9'><a href='#' onClick=\"Draw".$SUBrpt_campaign."CampaignGraph('PAUSETIME', '9'); return false;\">AGENT PAUSE TIME</a></th></tr>";
$SUBGRAPH.="<tr><th width='11%' class='grey_graph_cell' id='campbreakdown".$SUBrpt_campaign."1'><a href='#' onClick=\"Draw".$SUBrpt_campaign."CampaignGraph('CALLS', '1'); return false;\">"._QXZ("CALLS")."</a></th><th width='11%' class='grey_graph_cell' id='campbreakdown".$SUBrpt_campaign."2'><a href='#' onClick=\"Draw".$SUBrpt_campaign."CampaignGraph('SYSTEMRELEASE', '2'); return false;\">"._QXZ("SYSTEM RELEASE CALLS")."</a></th><th width='11%' class='grey_graph_cell' id='campbreakdown".$SUBrpt_campaign."3'><a href='#' onClick=\"Draw".$SUBrpt_campaign."CampaignGraph('AGENTRELEASE', '3'); return false;\">"._QXZ("AGENT RELEASE CALLS")."</a></th><th width='11%' class='grey_graph_cell' id='campbreakdown".$SUBrpt_campaign."4'><a href='#' onClick=\"Draw".$SUBrpt_campaign."CampaignGraph('SALES', '4'); return false;\">"._QXZ("SALE CALLS")."</a></th><th width='11%' class='grey_graph_cell' id='campbreakdown".$SUBrpt_campaign."5'><a href='#' onClick=\"Draw".$SUBrpt_campaign."CampaignGraph('DNCS', '5'); return false;\">"._QXZ("DNC CALLS")."</a></th><th width='11%' class='grey_graph_cell' id='campbreakdown".$SUBrpt_campaign."6'><a href='#' onClick=\"Draw".$SUBrpt_campaign."CampaignGraph('NAS', '6'); return false;\">"._QXZ("NO ANSWER PERCENT")."</a></th><th width='11%' class='grey_graph_cell' id='campbreakdown".$SUBrpt_campaign."7'><a href='#' onClick=\"Draw".$SUBrpt_campaign."CampaignGraph('DROPS', '7'); return false;\">"._QXZ("DROP PERCENT")."</a></th><th width='11%' class='grey_graph_cell' id='campbreakdown".$SUBrpt_campaign."8'><a href='#' onClick=\"Draw".$SUBrpt_campaign."CampaignGraph('LOGINTIME', '8'); return false;\">"._QXZ("AGENT LOGIN TIME")."</a></th><th width='12%' class='grey_graph_cell' id='campbreakdown".$SUBrpt_campaign."9'><a href='#' onClick=\"Draw".$SUBrpt_campaign."CampaignGraph('PAUSETIME', '9'); return false;\">"._QXZ("AGENT PAUSE TIME")."</a></th></tr>";
$SUBGRAPH.="<tr><td colspan='9' class='graph_span_cell'><span id='campaign_breakdown_".$SUBrpt_campaign."'><BR>&nbsp;<BR></span></td></tr></table><BR><BR>";
$SUBgraph_header="<table cellspacing='0' cellpadding='0' summary='STATUS' class='horizontalgraph'><caption align='top'>$SUBrpt_campaign - $group_cname[$i] INTERVAL BREAKDOWN:</caption><tr><th class='thgraph' scope='col'>INTERVAL</th>";
$SUBCALLS_graph=$SUBgraph_header."<th class='thgraph' scope='col'>TOTAL CALLS</th></tr>";
$SUBSYSTEMRELEASE_graph=$SUBgraph_header."<th class='thgraph' scope='col'>SYSTEM RELEASE CALLS</th></tr>";
$SUBAGENTRELEASE_graph=$SUBgraph_header."<th class='thgraph' scope='col'>AGENT RELEASE CALLS</th></tr>";
$SUBSALES_graph=$SUBgraph_header."<th class='thgraph' scope='col'>SALE CALLS</th></tr>";
$SUBDNCS_graph=$SUBgraph_header."<th class='thgraph' scope='col'>DNC CALLS</th></tr>";
$SUBNAS_graph=$SUBgraph_header."<th class='thgraph' scope='col'>NO ANSWER PERCENT</th></tr>";
$SUBDROPS_graph=$SUBgraph_header."<th class='thgraph' scope='col'>DROP PERCENT</th></tr>";
$SUBLOGINTIME_graph=$SUBgraph_header."<th class='thgraph' scope='col'>AGENT LOGIN TIME (H:M:S)</th></tr>";
$SUBPAUSETIME_graph=$SUBgraph_header."<th class='thgraph' scope='col'>AGENT PAUSE TIME (H:M:S)</th></tr>";
$SUBgraph_header="<table cellspacing='0' cellpadding='0' summary='STATUS' class='horizontalgraph'><caption align='top'>$SUBrpt_campaign - $group_cname[$i] "._QXZ("INTERVAL BREAKDOWN").":</caption><tr><th class='thgraph' scope='col'>"._QXZ("INTERVAL")."</th>";
$SUBCALLS_graph=$SUBgraph_header."<th class='thgraph' scope='col'>"._QXZ("TOTAL CALLS")."</th></tr>";
$SUBSYSTEMRELEASE_graph=$SUBgraph_header."<th class='thgraph' scope='col'>"._QXZ("SYSTEM RELEASE CALLS")."</th></tr>";
$SUBAGENTRELEASE_graph=$SUBgraph_header."<th class='thgraph' scope='col'>"._QXZ("AGENT RELEASE CALLS")."</th></tr>";
$SUBSALES_graph=$SUBgraph_header."<th class='thgraph' scope='col'>"._QXZ("SALE CALLS")."</th></tr>";
$SUBDNCS_graph=$SUBgraph_header."<th class='thgraph' scope='col'>"._QXZ("DNC CALLS")."</th></tr>";
$SUBNAS_graph=$SUBgraph_header."<th class='thgraph' scope='col'>"._QXZ("NO ANSWER PERCENT")."</th></tr>";
$SUBDROPS_graph=$SUBgraph_header."<th class='thgraph' scope='col'>"._QXZ("DROP PERCENT")."</th></tr>";
$SUBLOGINTIME_graph=$SUBgraph_header."<th class='thgraph' scope='col'>"._QXZ("AGENT LOGIN TIME (H:M:S)")."</th></tr>";
$SUBPAUSETIME_graph=$SUBgraph_header."<th class='thgraph' scope='col'>"._QXZ("AGENT PAUSE TIME (H:M:S)")."</th></tr>";
###########################
$h=0; $z=0;
@@ -1398,9 +1399,9 @@ else
$hTOTdrop_count = sprintf("%6s", $hTOTdrop_count);
$SUB_ASCII_text .= "+---------------------+--------+--------+--------+--------+--------+--------+--------+------------+------------+\n";
$SUB_ASCII_text .= "| TOTALS | $hTOTcalls_count | $hTOTsystem_count | $hTOTagent_count | $hTOTptp_count | $hTOTrtp_count | $hTOTna_percent%| $hTOTdrop_percent%| $hTOTagent_sec | $hTOTpause_sec |\n";
$SUB_ASCII_text .= "| "._QXZ("TOTALS",19)." | $hTOTcalls_count | $hTOTsystem_count | $hTOTagent_count | $hTOTptp_count | $hTOTrtp_count | $hTOTna_percent%| $hTOTdrop_percent%| $hTOTagent_sec | $hTOTpause_sec |\n";
$SUB_ASCII_text .= "+---------------------+--------+--------+--------+--------+--------+--------+--------+------------+------------+\n";
$CSV_subreports.="\"TOTALS\",\"$hTOTcalls_count\",\"$hTOTsystem_count\",\"$hTOTagent_count\",\"$hTOTptp_count\",\"$hTOTrtp_count\",\"$hTOTna_percent%\",\"$hTOTdrop_percent%\",\"$hTOTagent_sec\",\"$hTOTpause_sec\"\n";
$CSV_subreports.="\""._QXZ("TOTALS")."\",\"$hTOTcalls_count\",\"$hTOTsystem_count\",\"$hTOTagent_count\",\"$hTOTptp_count\",\"$hTOTrtp_count\",\"$hTOTna_percent%\",\"$hTOTdrop_percent%\",\"$hTOTagent_sec\",\"$hTOTpause_sec\"\n";
$i++;
for ($d=0; $d<count($SUBgraph_stats); $d++) {
@@ -1415,15 +1416,15 @@ else
$SUBLOGINTIME_graph.=" <tr><td class='chart_td$class'>".$SUBgraph_stats[$d][0]."</td><td nowrap class='chart_td value$class'><img src='images/bar.png' alt='' width='".round(MathZDC(400*$SUBgraph_stats[$d][8], $SUBmax_login_time))."' height='16' />".sec_convert($SUBgraph_stats[$d][8], 'H')."</td></tr>";
$SUBPAUSETIME_graph.=" <tr><td class='chart_td$class'>".$SUBgraph_stats[$d][0]."</td><td nowrap class='chart_td value$class'><img src='images/bar.png' alt='' width='".round(MathZDC(400*$SUBgraph_stats[$d][9], $SUBmax_pause_time))."' height='16' />".sec_convert($SUBgraph_stats[$d][9], 'H')."</td></tr>";
}
$SUBCALLS_graph.="<tr><th class='thgraph' scope='col'>TOTAL:</th><th class='thgraph' scope='col'>".trim($hTOTcalls_count)."</th></tr></table>";
$SUBSYSTEMRELEASE_graph.="<tr><th class='thgraph' scope='col'>TOTAL:</th><th class='thgraph' scope='col'>".trim($hTOTsystem_count)."</th></tr></table>";
$SUBAGENTRELEASE_graph.="<tr><th class='thgraph' scope='col'>TOTAL:</th><th class='thgraph' scope='col'>".trim($hTOTagent_count)."</th></tr></table>";
$SUBSALES_graph.="<tr><th class='thgraph' scope='col'>TOTAL:</th><th class='thgraph' scope='col'>".trim($hTOTptp_count)."</th></tr></table>";
$SUBDNCS_graph.="<tr><th class='thgraph' scope='col'>TOTAL:</th><th class='thgraph' scope='col'>".trim($hTOTrtp_count)."</th></tr></table>";
$SUBNAS_graph.="<tr><th class='thgraph' scope='col'>TOTAL:</th><th class='thgraph' scope='col'>".trim($hTOTna_percent)."%</th></tr></table>";
$SUBDROPS_graph.="<tr><th class='thgraph' scope='col'>TOTAL:</th><th class='thgraph' scope='col'>".trim($hTOTdrop_percent)."%</th></tr></table>";
$SUBLOGINTIME_graph.="<tr><th class='thgraph' scope='col'>TOTAL:</th><th class='thgraph' scope='col'>".trim($hTOTagent_sec)."</th></tr></table>";
$SUBPAUSETIME_graph.="<tr><th class='thgraph' scope='col'>TOTAL:</th><th class='thgraph' scope='col'>".trim($hTOTpause_sec)."</th></tr></table>";
$SUBCALLS_graph.="<tr><th class='thgraph' scope='col'>"._QXZ("TOTAL").":</th><th class='thgraph' scope='col'>".trim($hTOTcalls_count)."</th></tr></table>";
$SUBSYSTEMRELEASE_graph.="<tr><th class='thgraph' scope='col'>"._QXZ("TOTAL").":</th><th class='thgraph' scope='col'>".trim($hTOTsystem_count)."</th></tr></table>";
$SUBAGENTRELEASE_graph.="<tr><th class='thgraph' scope='col'>"._QXZ("TOTAL").":</th><th class='thgraph' scope='col'>".trim($hTOTagent_count)."</th></tr></table>";
$SUBSALES_graph.="<tr><th class='thgraph' scope='col'>"._QXZ("TOTAL").":</th><th class='thgraph' scope='col'>".trim($hTOTptp_count)."</th></tr></table>";
$SUBDNCS_graph.="<tr><th class='thgraph' scope='col'>"._QXZ("TOTAL").":</th><th class='thgraph' scope='col'>".trim($hTOTrtp_count)."</th></tr></table>";
$SUBNAS_graph.="<tr><th class='thgraph' scope='col'>"._QXZ("TOTAL").":</th><th class='thgraph' scope='col'>".trim($hTOTna_percent)."%</th></tr></table>";
$SUBDROPS_graph.="<tr><th class='thgraph' scope='col'>"._QXZ("TOTAL").":</th><th class='thgraph' scope='col'>".trim($hTOTdrop_percent)."%</th></tr></table>";
$SUBLOGINTIME_graph.="<tr><th class='thgraph' scope='col'>"._QXZ("TOTAL").":</th><th class='thgraph' scope='col'>".trim($hTOTagent_sec)."</th></tr></table>";
$SUBPAUSETIME_graph.="<tr><th class='thgraph' scope='col'>"._QXZ("TOTAL").":</th><th class='thgraph' scope='col'>".trim($hTOTpause_sec)."</th></tr></table>";
$JS_onload.="\tDraw".$SUBrpt_campaign."CampaignGraph('CALLS', '1');\n";
$JS_text.="function Draw".$SUBrpt_campaign."CampaignGraph(graph, th_id) {\n";
$JS_text.=" var CALLS_graph=\"$SUBCALLS_graph\";\n";
@@ -1484,9 +1485,9 @@ else
$TOTdrop_count = sprintf("%6s", $TOTdrop_count);
$ASCII_text .= "+------------------------------------------+--------+--------+--------+--------+--------+--------+--------+------------+------------+\n";
$ASCII_text .= "| TOTALS Campaigns: $i | $TOTcalls_count | $TOTsystem_count | $TOTagent_count | $TOTptp_count | $TOTrtp_count | $TOTna_percent%| $TOTdrop_percent%| $TOTagent_sec | $TOTpause_sec |\n";
$ASCII_text .= "| "._QXZ("TOTALS",12)." "._QXZ("Campaigns",9).": $i | $TOTcalls_count | $TOTsystem_count | $TOTagent_count | $TOTptp_count | $TOTrtp_count | $TOTna_percent%| $TOTdrop_percent%| $TOTagent_sec | $TOTpause_sec |\n";
$ASCII_text .= "+------------------------------------------+--------+--------+--------+--------+--------+--------+--------+------------+------------+\n";
$CSV_main.="\"TOTALS Campaigns: $i\",\"$TOTcalls_count\",\"$TOTsystem_count\",\"$TOTagent_count\",\"$TOTptp_count\",\"$TOTrtp_count\",\"$TOTna_percent%\",\"$TOTdrop_percent%\",\"$TOTagent_sec\",\"$TOTpause_sec\"\n";
$CSV_main.="\""._QXZ("TOTALS")." "._QXZ("Campaigns").": $i\",\"$TOTcalls_count\",\"$TOTsystem_count\",\"$TOTagent_count\",\"$TOTptp_count\",\"$TOTrtp_count\",\"$TOTna_percent%\",\"$TOTdrop_percent%\",\"$TOTagent_sec\",\"$TOTpause_sec\"\n";
}
if ($costformat > 0)
@@ -1495,7 +1496,7 @@ else
$inbound_cost = ($rawTOTtalk_min * $inbound_rate);
$inbound_cost = sprintf("%8.2f", $inbound_cost);
$ASCII_text.="INBOUND $query_date to $end_date, &nbsp; $rawTOTtalk_min minutes at \$$inbound_rate = \$$inbound_cost\n";
$ASCII_text.=_QXZ("INBOUND")." $query_date "._QXZ("to")." $end_date, &nbsp; $rawTOTtalk_min "._QXZ("minutes at")." \$$inbound_rate = \$$inbound_cost\n";
if ($db_source == 'S')
{
@@ -1531,15 +1532,15 @@ else
$LOGINTIME_graph.=" <tr><td class='chart_td$class'>".$graph_stats[$d][0]."</td><td nowrap class='chart_td value$class'><img src='images/bar.png' alt='' width='".round(MathZDC(400*$graph_stats[$d][8], $max_login_time))."' height='16' />".sec_convert($graph_stats[$d][8], 'H')."</td></tr>";
$PAUSETIME_graph.=" <tr><td class='chart_td$class'>".$graph_stats[$d][0]."</td><td nowrap class='chart_td value$class'><img src='images/bar.png' alt='' width='".round(MathZDC(400*$graph_stats[$d][9], $max_pause_time))."' height='16' />".sec_convert($graph_stats[$d][9], 'H')."</td></tr>";
}
$CALLS_graph.="<tr><th class='thgraph' scope='col'>TOTAL:</th><th class='thgraph' scope='col'>".trim($TOTcalls_count)."</th></tr></table>";
$SYSTEMRELEASE_graph.="<tr><th class='thgraph' scope='col'>TOTAL:</th><th class='thgraph' scope='col'>".trim($TOTsystem_count)."</th></tr></table>";
$AGENTRELEASE_graph.="<tr><th class='thgraph' scope='col'>TOTAL:</th><th class='thgraph' scope='col'>".trim($TOTagent_count)."</th></tr></table>";
$SALES_graph.="<tr><th class='thgraph' scope='col'>TOTAL:</th><th class='thgraph' scope='col'>".trim($TOTptp_count)."</th></tr></table>";
$DNCS_graph.="<tr><th class='thgraph' scope='col'>TOTAL:</th><th class='thgraph' scope='col'>".trim($TOTrtp_count)."</th></tr></table>";
$NAS_graph.="<tr><th class='thgraph' scope='col'>TOTAL:</th><th class='thgraph' scope='col'>".trim($TOTna_percent)."%</th></tr></table>";
$DROPS_graph.="<tr><th class='thgraph' scope='col'>TOTAL:</th><th class='thgraph' scope='col'>".trim($TOTdrop_percent)."%</th></tr></table>";
$LOGINTIME_graph.="<tr><th class='thgraph' scope='col'>TOTAL:</th><th class='thgraph' scope='col'>".trim($TOTagent_sec)."</th></tr></table>";
$PAUSETIME_graph.="<tr><th class='thgraph' scope='col'>TOTAL:</th><th class='thgraph' scope='col'>".trim($TOTpause_sec)."</th></tr></table>";
$CALLS_graph.="<tr><th class='thgraph' scope='col'>"._QXZ("TOTAL").":</th><th class='thgraph' scope='col'>".trim($TOTcalls_count)."</th></tr></table>";
$SYSTEMRELEASE_graph.="<tr><th class='thgraph' scope='col'>"._QXZ("TOTAL").":</th><th class='thgraph' scope='col'>".trim($TOTsystem_count)."</th></tr></table>";
$AGENTRELEASE_graph.="<tr><th class='thgraph' scope='col'>"._QXZ("TOTAL").":</th><th class='thgraph' scope='col'>".trim($TOTagent_count)."</th></tr></table>";
$SALES_graph.="<tr><th class='thgraph' scope='col'>"._QXZ("TOTAL").":</th><th class='thgraph' scope='col'>".trim($TOTptp_count)."</th></tr></table>";
$DNCS_graph.="<tr><th class='thgraph' scope='col'>"._QXZ("TOTAL").":</th><th class='thgraph' scope='col'>".trim($TOTrtp_count)."</th></tr></table>";
$NAS_graph.="<tr><th class='thgraph' scope='col'>"._QXZ("TOTAL").":</th><th class='thgraph' scope='col'>".trim($TOTna_percent)."%</th></tr></table>";
$DROPS_graph.="<tr><th class='thgraph' scope='col'>"._QXZ("TOTAL").":</th><th class='thgraph' scope='col'>".trim($TOTdrop_percent)."%</th></tr></table>";
$LOGINTIME_graph.="<tr><th class='thgraph' scope='col'>"._QXZ("TOTAL").":</th><th class='thgraph' scope='col'>".trim($TOTagent_sec)."</th></tr></table>";
$PAUSETIME_graph.="<tr><th class='thgraph' scope='col'>"._QXZ("TOTAL").":</th><th class='thgraph' scope='col'>".trim($TOTpause_sec)."</th></tr></table>";
$JS_onload.="\tDrawMultiCampaignGraph('CALLS', '1');\n";
$JS_text.="function DrawMultiCampaignGraph(graph, th_id) {\n";
$JS_text.=" var CALLS_graph=\"$CALLS_graph\";\n";
@@ -1627,7 +1628,7 @@ else
echo "$SUBoutput";
$ENDtime = date("U");
$RUNtime = ($ENDtime - $STARTtime);
echo "\n\nRun Time: $RUNtime seconds|$db_source\n";
echo "\n\n"._QXZ("Run Time").": $RUNtime "._QXZ("seconds")."|$db_source\n";
echo "</PRE>";
echo "</TD></TR></TABLE>";