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Added Agent Screen Time Report campaign option, to display agent time statistics in the agent screen for the current day.

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git-svn-id: svn://192.168.202.10@2865 3d104415-ff17-0410-8863-d5cf3c621b8a
This commit is contained in:
mattf
2017-11-30 08:16:18 +00:00
parent e69e1209c6
commit 7ae81b4459
7 changed files with 231 additions and 12 deletions
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agc_2-X/trunk/UPGRADE
+3
View File
@@ -235,6 +235,9 @@ OTHER CHANGES:
to a different status after it has been dispositioned as a specified
status a set number of times.
61. Added Agent Screen Time Report campaign option, to display agent time
statistics in the agent screen for the current day.
agc_2-X/trunk/extras/MySQL_AST_CREATE_tables.sql
+3 -2
View File
@@ -991,7 +991,8 @@ three_way_record_stop ENUM('Y','N') default 'N',
hangup_xfer_record_start ENUM('Y','N') default 'N',
scheduled_callbacks_email_alert ENUM('Y', 'N') default 'N',
max_inbound_calls_outcome ENUM('DEFAULT','ALLOW_AGENTDIRECT','ALLOW_MI_PAUSE','ALLOW_AGENTDIRECT_AND_MI_PAUSE') default 'DEFAULT',
manual_auto_next_options ENUM('DEFAULT','PAUSE_NO_COUNT') default 'DEFAULT'
manual_auto_next_options ENUM('DEFAULT','PAUSE_NO_COUNT') default 'DEFAULT',
agent_screen_time_display ENUM('DISABLED','ENABLED_BASIC','ENABLED_FULL','ENABLED_BILL_BREAK_LUNCH_COACH') default 'DISABLED'
) ENGINE=MyISAM;
CREATE TABLE vicidial_lists (
@@ -4099,4 +4100,4 @@ INSERT INTO vicidial_settings_containers(container_id,container_notes,container_
UPDATE system_settings set vdc_agent_api_active='1';
UPDATE system_settings SET db_schema_version='1526',db_schema_update_date=NOW(),reload_timestamp=NOW();
UPDATE system_settings SET db_schema_version='1527',db_schema_update_date=NOW(),reload_timestamp=NOW();
agc_2-X/trunk/extras/upgrade_2.14.sql
+4
View File
@@ -441,3 +441,7 @@ UPDATE system_settings SET db_schema_version='1525',db_schema_update_date=NOW()
ALTER TABLE vicidial_campaigns ADD manual_auto_next_options ENUM('DEFAULT','PAUSE_NO_COUNT') default 'DEFAULT';
UPDATE system_settings SET db_schema_version='1526',db_schema_update_date=NOW() where db_schema_version < 1526;
ALTER TABLE vicidial_campaigns ADD agent_screen_time_display ENUM('DISABLED','ENABLED_BASIC','ENABLED_FULL','ENABLED_BILL_BREAK_LUNCH_COACH') default 'DISABLED';
UPDATE system_settings SET db_schema_version='1527',db_schema_update_date=NOW() where db_schema_version < 1527;
agc_2-X/trunk/www/agc/vdc_db_query.php
+134 -2
View File
@@ -440,10 +440,11 @@
# 171026-0107 - Added optional queue_log logging
# 171116-2334 - Added code for duplicate fields
# 171124-1158 - Added max_inbound_calls_outcome options
# 171130-0314 - Added agent_screen_time_display option
#
$version = '2.14-334';
$build = '171124-1158';
$version = '2.14-335';
$build = '171130-0314';
$php_script = 'vdc_db_query.php';
$mel=1; # Mysql Error Log enabled = 1
$mysql_log_count=700;
@@ -16204,6 +16205,137 @@ if ($ACTION == 'CalLBacKCounT')
################################################################################
### AGENTtimeREPORT - display today's agent time report
################################################################################
if ($ACTION == 'AGENTtimeREPORT')
{
if (strlen($stage) < 5)
{$stage = 'DISABLED';}
$stmt="SELECT agent_screen_time_display from vicidial_campaigns where campaign_id='$campaign';";
$rslt=mysql_to_mysqli($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00XXX',$user,$server_ip,$session_name,$one_mysql_log);}
$camp_to_print = mysqli_num_rows($rslt);
if ($format=='debug') {echo "|$camp_to_print|$stmt|";}
if ($camp_to_print > 0)
{
$row=mysqli_fetch_row($rslt);
$stage = $row[0];
}
if ($stage == 'DISABLED')
{
echo "<BR><BR>\n";
echo "<B>" . _QXZ("ERROR: this feature is disabled for this campaign") . "</B>\n";
echo "<BR><BR>\n";
echo "<a href=\"#\" onclick=\"AgentTimeReport('close');return false;\">"._QXZ("Close Agent Time Report")."</a>";
}
else
{
$stmt="SELECT pause_epoch,wait_epoch,talk_epoch,dispo_epoch,dead_epoch,pause_sec,wait_sec,talk_sec,dispo_sec,dead_sec,sub_status,agent_log_id from vicidial_agent_log where user='$user' and event_time >= '$NOW_DATE 00:00:00' and event_time <= '$NOW_DATE 23:59:59' order by agent_log_id desc limit 10000;";
$rslt=mysql_to_mysqli($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00XXX',$user,$server_ip,$session_name,$one_mysql_log);}
$time_logs_to_print = mysqli_num_rows($rslt);
if ($format=='debug') {echo "|$stage|$time_logs_to_print|$stmt|";}
$g=0;
$pauseTOTAL=0;
$waitTOTAL=0;
$talkTOTAL=0;
$dispoTOTAL=0;
$billTOTAL=0;
$breakTOTAL=0;
$lunchTOTAL=0;
$coachTOTAL=0;
$loginTOTAL=0;
while ($time_logs_to_print > $g)
{
$row=mysqli_fetch_row($rslt);
$Tpause_epoch[$g] = $row[0];
$Twait_epoch[$g] = $row[1];
$talk_epoch[$g] = $row[2];
$Tdispo_epoch[$g] = $row[3];
$Tdead_epoch[$g] = $row[4];
$Tpause_sec[$g] = $row[5];
$Twait_sec[$g] = $row[6];
$Ttalk_sec[$g] = $row[7];
$Tdispo_sec[$g] = $row[8];
$Tdead_sec[$g] = $row[9];
$Tsub_status[$g] = $row[10];
$Tagent_log_id[$g] = $row[11];
if ($Tpause_sec[$g] < 65000)
{
$pauseTOTAL = ($pauseTOTAL + $Tpause_sec[$g]);
if (preg_match("/break/i",$Tsub_status[$g])) {$breakTOTAL = ($breakTOTAL + $Tpause_sec[$g]);}
if (preg_match("/lunch/i",$Tsub_status[$g])) {$lunchTOTAL = ($lunchTOTAL + $Tpause_sec[$g]);}
if (preg_match("/coach/i",$Tsub_status[$g])) {$coachTOTAL = ($coachTOTAL + $Tpause_sec[$g]);}
}
if ($Twait_sec[$g] < 65000) {$waitTOTAL = ($waitTOTAL + $Twait_sec[$g]);}
if ($Ttalk_sec[$g] < 65000) {$talkTOTAL = ($talkTOTAL + $Ttalk_sec[$g]);}
if ($Tdispo_sec[$g] < 65000) {$dispoTOTAL = ($dispoTOTAL + $Tdispo_sec[$g]);}
if ($format=='debug') {echo "|$g|$Tagent_log_id[$g]|$Tpause_epoch[$g]|$Tpause_sec[$g]|<BR>\n";}
$g++;
}
$billTOTAL = ($waitTOTAL + $talkTOTAL + $dispoTOTAL);
$loginTOTAL = ($pauseTOTAL + $waitTOTAL + $talkTOTAL + $dispoTOTAL);
echo "<CENTER>\n";
#echo "<font style=\"font-size:14px;font-family:sans-serif;\"><B>"._QXZ("Agent Time Report for Today").":</B></font>\n";
echo "<BR><BR>\n";
if ($stage == 'ENABLED_BASIC')
{
echo "<TABLE CELLPADDING=2 CELLSPACING=2 BORDER=0 WIDTH=400 BGCOLOR='#999999'>";
echo "<TR>";
echo "<TD BGCOLOR='white'><font style=\"font-size:14px;font-family:sans-serif;\"><B> &nbsp; "._QXZ("TOTAL LOGGED IN TIME")." &nbsp; </font></TD>";
echo "</TR><TR>";
echo "<TD BGCOLOR='white'><font style=\"font-size:12px;font-family:sans-serif;\"><B> &nbsp; " . gmdate("H:i:s", $loginTOTAL) . " &nbsp; </font></TD>";
echo "</TR>";
echo "</TABLE>";
}
if ($stage == 'ENABLED_FULL')
{
echo "<TABLE CELLPADDING=2 CELLSPACING=2 BORDER=0 WIDTH=800 BGCOLOR='#999999'>";
echo "<TR>";
echo "<TD BGCOLOR='white'><font style=\"font-size:14px;font-family:sans-serif;\"><B> &nbsp; "._QXZ("TOTAL LOGGED IN")." &nbsp; </font></TD>";
echo "<TD BGCOLOR='white'><font style=\"font-size:14px;font-family:sans-serif;\"><B> &nbsp; "._QXZ("WAIT")." &nbsp; </font></TD>";
echo "<TD BGCOLOR='white'><font style=\"font-size:14px;font-family:sans-serif;\"><B> &nbsp; "._QXZ("TALK")." &nbsp; </font></TD>";
echo "<TD BGCOLOR='white'><font style=\"font-size:14px;font-family:sans-serif;\"><B> &nbsp; "._QXZ("DISPO")." &nbsp; </font></TD>";
echo "<TD BGCOLOR='white'><font style=\"font-size:14px;font-family:sans-serif;\"><B> &nbsp; "._QXZ("PAUSE")." &nbsp; </font></TD>";
echo "</TR><TR>";
echo "<TD BGCOLOR='white'><font style=\"font-size:12px;font-family:sans-serif;\"><B> &nbsp; " . gmdate("H:i:s", $loginTOTAL) . " &nbsp; </font></TD>";
echo "<TD BGCOLOR='white'><font style=\"font-size:12px;font-family:sans-serif;\"><B> &nbsp; " . gmdate("H:i:s", $waitTOTAL) . " &nbsp; </font></TD>";
echo "<TD BGCOLOR='white'><font style=\"font-size:12px;font-family:sans-serif;\"><B> &nbsp; " . gmdate("H:i:s", $talkTOTAL) . " &nbsp; </font></TD>";
echo "<TD BGCOLOR='white'><font style=\"font-size:12px;font-family:sans-serif;\"><B> &nbsp; " . gmdate("H:i:s", $dispoTOTAL) . " &nbsp; </font></TD>";
echo "<TD BGCOLOR='white'><font style=\"font-size:12px;font-family:sans-serif;\"><B> &nbsp; " . gmdate("H:i:s", $pauseTOTAL) . " &nbsp; </font></TD>";
echo "</TR>";
echo "</TABLE>";
}
if ($stage == 'ENABLED_BILL_BREAK_LUNCH_COACH')
{
echo "<TABLE CELLPADDING=2 CELLSPACING=2 BORDER=0 WIDTH=700 BGCOLOR='#999999'>";
echo "<TR>";
echo "<TD BGCOLOR='white'><font style=\"font-size:14px;font-family:sans-serif;\"><B> &nbsp; "._QXZ("BILLABLE")." &nbsp; </font></TD>";
echo "<TD BGCOLOR='white'><font style=\"font-size:14px;font-family:sans-serif;\"><B> &nbsp; "._QXZ("BREAK")." &nbsp; </font></TD>";
echo "<TD BGCOLOR='white'><font style=\"font-size:14px;font-family:sans-serif;\"><B> &nbsp; "._QXZ("LUNCH")." &nbsp; </font></TD>";
echo "<TD BGCOLOR='white'><font style=\"font-size:14px;font-family:sans-serif;\"><B> &nbsp; "._QXZ("COACH")." &nbsp; </font></TD>";
echo "</TR><TR>";
echo "<TD BGCOLOR='white'><font style=\"font-size:12px;font-family:sans-serif;\"><B> &nbsp; " . gmdate("H:i:s", $billTOTAL) . " &nbsp; </font></TD>";
echo "<TD BGCOLOR='white'><font style=\"font-size:12px;font-family:sans-serif;\"><B> &nbsp; " . gmdate("H:i:s", $breakTOTAL) . " &nbsp; </font></TD>";
echo "<TD BGCOLOR='white'><font style=\"font-size:12px;font-family:sans-serif;\"><B> &nbsp; " . gmdate("H:i:s", $lunchTOTAL) . " &nbsp; </font></TD>";
echo "<TD BGCOLOR='white'><font style=\"font-size:12px;font-family:sans-serif;\"><B> &nbsp; " . gmdate("H:i:s", $coachTOTAL) . " &nbsp; </font></TD>";
echo "</TR>";
echo "</TABLE>";
}
echo "<BR>";
echo "<a href=\"#\" onclick=\"AgentTimeReport('close');return false;\">"._QXZ("Close Agent Time Report")."</a>";
echo "</CENTER>";
}
}
################################################################################
### customer_3way_hangup_process - send the count of the USERONLY callbacks for an agent
agc_2-X/trunk/www/agc/vicidial.php
+69 -3
View File
@@ -572,10 +572,11 @@
# 171124-1057 - Added max_inbound_calls_outcome options
# 171124-1459 - Added manual_auto_next_options options
# 171126-1140 - Added ability to use EMAILinbound_message script variable
# 171130-0226 - Added agent_screen_time_display option
#
$version = '2.14-542c';
$build = '171126-1140';
$version = '2.14-543c';
$build = '171130-0226';
$mel=1; # Mysql Error Log enabled = 1
$mysql_log_count=87;
$one_mysql_log=0;
@@ -1794,7 +1795,7 @@ else
$HKstatusnames = substr("$HKstatusnames", 0, -1);
##### grab the campaign settings
$stmt="SELECT park_ext,park_file_name,web_form_address,allow_closers,auto_dial_level,dial_timeout,dial_prefix,campaign_cid,campaign_vdad_exten,campaign_rec_exten,campaign_recording,campaign_rec_filename,campaign_script,get_call_launch,am_message_exten,xferconf_a_dtmf,xferconf_a_number,xferconf_b_dtmf,xferconf_b_number,alt_number_dialing,scheduled_callbacks,wrapup_seconds,wrapup_message,closer_campaigns,use_internal_dnc,allcalls_delay,omit_phone_code,agent_pause_codes_active,no_hopper_leads_logins,campaign_allow_inbound,manual_dial_list_id,default_xfer_group,xfer_groups,disable_alter_custphone,display_queue_count,manual_dial_filter,agent_clipboard_copy,use_campaign_dnc,three_way_call_cid,dial_method,three_way_dial_prefix,web_form_target,vtiger_screen_login,agent_allow_group_alias,default_group_alias,quick_transfer_button,prepopulate_transfer_preset,view_calls_in_queue,view_calls_in_queue_launch,call_requeue_button,pause_after_each_call,no_hopper_dialing,agent_dial_owner_only,agent_display_dialable_leads,web_form_address_two,agent_select_territories,crm_popup_login,crm_login_address,timer_action,timer_action_message,timer_action_seconds,start_call_url,dispo_call_url,xferconf_c_number,xferconf_d_number,xferconf_e_number,use_custom_cid,scheduled_callbacks_alert,scheduled_callbacks_count,manual_dial_override,blind_monitor_warning,blind_monitor_message,blind_monitor_filename,timer_action_destination,enable_xfer_presets,hide_xfer_number_to_dial,manual_dial_prefix,customer_3way_hangup_logging,customer_3way_hangup_seconds,customer_3way_hangup_action,ivr_park_call,manual_preview_dial,api_manual_dial,manual_dial_call_time_check,my_callback_option,per_call_notes,agent_lead_search,agent_lead_search_method,queuemetrics_phone_environment,auto_pause_precall,auto_pause_precall_code,auto_resume_precall,manual_dial_cid,custom_3way_button_transfer,callback_days_limit,disable_dispo_screen,disable_dispo_status,screen_labels,status_display_fields,pllb_grouping,pllb_grouping_limit,in_group_dial,in_group_dial_select,pause_after_next_call,owner_populate,manual_dial_lead_id,dead_max,dispo_max,pause_max,dead_max_dispo,dispo_max_dispo,max_inbound_calls,manual_dial_search_checkbox,hide_call_log_info,timer_alt_seconds,wrapup_bypass,wrapup_after_hotkey,callback_active_limit,callback_active_limit_override,comments_all_tabs,comments_dispo_screen,comments_callback_screen,qc_comment_history,show_previous_callback,clear_script,manual_dial_search_filter,web_form_address_three,manual_dial_override_field,status_display_ingroup,customer_gone_seconds,agent_display_fields,manual_dial_timeout,manual_auto_next,manual_auto_show,allow_required_fields,dead_to_dispo,agent_xfer_validation,ready_max_logout,callback_display_days,three_way_record_stop,hangup_xfer_record_start,max_inbound_calls_outcome,manual_auto_next_options FROM vicidial_campaigns where campaign_id = '$VD_campaign';";
$stmt="SELECT park_ext,park_file_name,web_form_address,allow_closers,auto_dial_level,dial_timeout,dial_prefix,campaign_cid,campaign_vdad_exten,campaign_rec_exten,campaign_recording,campaign_rec_filename,campaign_script,get_call_launch,am_message_exten,xferconf_a_dtmf,xferconf_a_number,xferconf_b_dtmf,xferconf_b_number,alt_number_dialing,scheduled_callbacks,wrapup_seconds,wrapup_message,closer_campaigns,use_internal_dnc,allcalls_delay,omit_phone_code,agent_pause_codes_active,no_hopper_leads_logins,campaign_allow_inbound,manual_dial_list_id,default_xfer_group,xfer_groups,disable_alter_custphone,display_queue_count,manual_dial_filter,agent_clipboard_copy,use_campaign_dnc,three_way_call_cid,dial_method,three_way_dial_prefix,web_form_target,vtiger_screen_login,agent_allow_group_alias,default_group_alias,quick_transfer_button,prepopulate_transfer_preset,view_calls_in_queue,view_calls_in_queue_launch,call_requeue_button,pause_after_each_call,no_hopper_dialing,agent_dial_owner_only,agent_display_dialable_leads,web_form_address_two,agent_select_territories,crm_popup_login,crm_login_address,timer_action,timer_action_message,timer_action_seconds,start_call_url,dispo_call_url,xferconf_c_number,xferconf_d_number,xferconf_e_number,use_custom_cid,scheduled_callbacks_alert,scheduled_callbacks_count,manual_dial_override,blind_monitor_warning,blind_monitor_message,blind_monitor_filename,timer_action_destination,enable_xfer_presets,hide_xfer_number_to_dial,manual_dial_prefix,customer_3way_hangup_logging,customer_3way_hangup_seconds,customer_3way_hangup_action,ivr_park_call,manual_preview_dial,api_manual_dial,manual_dial_call_time_check,my_callback_option,per_call_notes,agent_lead_search,agent_lead_search_method,queuemetrics_phone_environment,auto_pause_precall,auto_pause_precall_code,auto_resume_precall,manual_dial_cid,custom_3way_button_transfer,callback_days_limit,disable_dispo_screen,disable_dispo_status,screen_labels,status_display_fields,pllb_grouping,pllb_grouping_limit,in_group_dial,in_group_dial_select,pause_after_next_call,owner_populate,manual_dial_lead_id,dead_max,dispo_max,pause_max,dead_max_dispo,dispo_max_dispo,max_inbound_calls,manual_dial_search_checkbox,hide_call_log_info,timer_alt_seconds,wrapup_bypass,wrapup_after_hotkey,callback_active_limit,callback_active_limit_override,comments_all_tabs,comments_dispo_screen,comments_callback_screen,qc_comment_history,show_previous_callback,clear_script,manual_dial_search_filter,web_form_address_three,manual_dial_override_field,status_display_ingroup,customer_gone_seconds,agent_display_fields,manual_dial_timeout,manual_auto_next,manual_auto_show,allow_required_fields,dead_to_dispo,agent_xfer_validation,ready_max_logout,callback_display_days,three_way_record_stop,hangup_xfer_record_start,max_inbound_calls_outcome,manual_auto_next_options,agent_screen_time_display FROM vicidial_campaigns where campaign_id = '$VD_campaign';";
$rslt=mysql_to_mysqli($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'01013',$VD_login,$server_ip,$session_name,$one_mysql_log);}
if ($DB) {echo "$stmt\n";}
@@ -1942,6 +1943,7 @@ else
$hangup_xfer_record_start = $row[140];
$max_inbound_calls_outcome= $row[141];
$manual_auto_next_options = $row[142];
$agent_screen_time_display= $row[143];
$MI_PAUSE = 0;
if (preg_match("/MI_PAUSE/",$max_inbound_calls_outcome))
@@ -4253,6 +4255,7 @@ if ($enable_fast_refresh < 1) {echo "\tvar refresh_interval = 1000;\n";}
var manual_auto_next = '<?php echo $manual_auto_next ?>';
var manual_auto_next_count = '<?php echo $manual_auto_next ?>';
var manual_auto_next_options = '<?php echo $manual_auto_next_options ?>';
var agent_screen_time_display = '<?php echo $agent_screen_time_display ?>';
var manual_auto_next_trigger=0;
var manual_auto_show = '<?php echo $manual_auto_show ?>';
var last_mdtype='';
@@ -16305,6 +16308,55 @@ function phone_number_format(formatphone) {
}
// ################################################################################
// Agent Time Report loading function
function AgentTimeReport(temp_open_close)
{
if (temp_open_close == 'open')
{
var xmlhttp=false;
/*@cc_on @*/
/*@if (@_jscript_version >= 5)
// JScript gives us Conditional compilation, we can cope with old IE versions.
// and security blocked creation of the objects.
try {
xmlhttp = new ActiveXObject("Msxml2.XMLHTTP");
} catch (e) {
try {
xmlhttp = new ActiveXObject("Microsoft.XMLHTTP");
} catch (E) {
xmlhttp = false;
}
}
@end @*/
if (!xmlhttp && typeof XMLHttpRequest!='undefined')
{
xmlhttp = new XMLHttpRequest();
}
if (xmlhttp)
{
var ATR_query = "server_ip=" + server_ip + "&session_name=" + session_name + "&stage=" + agent_screen_time_display + "&lead_id=" + document.vicidial_form.lead_id.value + "&ACTION=AGENTtimeREPORT&format=text&user=" + user + "&campaign=" + campaign + "&pass=" + pass;
xmlhttp.open('POST', 'vdc_db_query.php');
xmlhttp.setRequestHeader('Content-Type','application/x-www-form-urlencoded; charset=UTF-8');
xmlhttp.send(ATR_query);
xmlhttp.onreadystatechange = function()
{
if (xmlhttp.readyState == 4 && xmlhttp.status == 200)
{
// alert(xmlhttp.responseText);
document.getElementById("AgentTimeDisplaySpan").innerHTML = xmlhttp.responseText;
showDiv('AgentTimeDisplayBox');
}
}
delete xmlhttp;
}
}
else
{hideDiv('AgentTimeDisplayBox');}
}
// ################################################################################
// Run the logging process for webform clicks
function webform_click_log(temp_trigger)
@@ -16992,6 +17044,7 @@ function phone_number_format(formatphone) {
hideDiv('ivrParkControl');
hideDiv('InvalidOpenerSpan');
hideDiv('OtherTabCommentsSpan');
hideDiv('AgentTimeDisplayBox');
if (deactivated_old_session < 1)
{hideDiv('DeactivateDOlDSessioNSpan');}
if (is_webphone!='Y')
@@ -17046,6 +17099,8 @@ function phone_number_format(formatphone) {
{hideDiv('ParkCustomerDial');}
if (agent_xfer_park_3way < 1)
{hideDiv('ParkXferLine');}
if (agent_screen_time_display == 'DISABLED')
{hideDiv('AgentTimeSpan');}
if (AllowManualQueueCallsChoice == '1')
{document.getElementById("ManualQueueChoice").innerHTML = "<a href=\"#\" onclick=\"ManualQueueChoiceChange('1');return false;\"><?php echo _QXZ("Manual Queue is Off"); ?></a><br />";}
if (qc_enabled < 1)
@@ -18917,6 +18972,10 @@ $zi=2;
<span id="CallLogButtons"><font class="body_text"><span id="CallLogLinkSpan"><a href="#" onclick="VieWCalLLoG();return false;"><?php echo _QXZ("VIEW CALL LOG"); ?></a></span><br /></font></span>
</span>
<span style="position:absolute;left:180px;top:<?php echo $MBheight ?>px;z-index:<?php $zi++; echo $zi ?>;" id="AgentTimeSpan">
<font class="body_text"><a href="#" onclick="AgentTimeReport('open');return false;"><?php echo _QXZ("AGENT TIME"); ?></a></font>
</span>
<span style="position:absolute;left:550px;top:<?php echo $CBheight ?>px;z-index:<?php $zi++; echo $zi ?>;" id="PauseCodeButtons"><font class="body_text">
<span id="PauseCodeLinkSpan"></span> <br />
</font></span>
@@ -19663,6 +19722,13 @@ if ($agent_display_dialable_leads > 0)
</td></tr></table>
</span>
<span style="position:absolute;left:0px;top:0px;z-index:<?php $zi++; echo $zi ?>;" id="AgentTimeDisplayBox">
<table border="0" bgcolor="#CCFFCC" width="<?php echo $CAwidth ?>px" height="<?php echo $WRheight ?>px"><tr><td align="center" valign="top"> &nbsp; &nbsp; &nbsp; <font class="sd_text"><?php echo _QXZ("AGENT TIME REPORT FOR TODAY:"); ?></font> &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; <font class="sh_text"><a href="#" onclick="AgentTimeReport('close');return false;"><?php echo _QXZ("close"); ?> [X]</a><br />
<div class="scroll_calllog" id="AgentTimeDisplaySpan"> <?php echo _QXZ("Agent Time Report"); ?> </div>
<br /><br /> &nbsp;</font>
</td></tr></table>
</span>
<span style="position:absolute;left:0px;top:0px;z-index:<?php $zi++; echo $zi ?>;" id="SearcHContactsDisplaYBox">
<table border="0" bgcolor="#CCFFFF" width="<?php echo $CAwidth ?>px" height="<?php echo $WRheight ?>px"><tr><td align="center" valign="top"> &nbsp; &nbsp; &nbsp; <font class="sd_text"><?php echo _QXZ("SEARCH FOR A CONTACT:"); ?></font> &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; <font class="sh_text"><a href="#" onclick="ContactSearcHVieWClose();return false;">close [X]</a><br />
<?php
agc_2-X/trunk/www/vicidial/admin.php
+12 -5
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agc_2-X/trunk/www/vicidial/help.php
+6
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@@ -144,6 +144,7 @@
# 171116-1727 - Added lists_fields-field_duplicate entry
# 171124-1045 - Added campaigns-max_inbound_calls_outcome entry
# 171124-1353 = Added campaigns-manual_auto_next_options entry
# 171130-0048 - Added agent_screen_time_display entry
#
require("dbconnect_mysqli.php");
@@ -1779,6 +1780,11 @@ if ($SSoutbound_autodial_active > 0)
<BR>
<B><?php echo _QXZ("Agent Display Fields"); ?> -</B><?php echo _QXZ("This option allows you to display hidden fields as read-only in the agent screen. Available fields are entry_date, source_id, date_of_birth, rank, owner, last_local_call_time. Default is blank."); ?>
<BR>
<A NAME="campaigns-agent_screen_time_display">
<BR>
<B><?php echo _QXZ("Agent Screen Time Display"); ?> -</B><?php echo _QXZ("This option allows you to display a link on the agent screen that when clicked will open a frame showing the agent their time statistics for the day. There are several options that will determine what information is displayed. Default is DISABLED."); ?>
<BR>
<A NAME="campaigns-use_internal_dnc">
<BR>