From 7d58e0e347fa120712a927ba4fe86c65a7834e26 Mon Sep 17 00:00:00 2001 From: mattf Date: Sun, 9 Jan 2011 17:07:15 +0000 Subject: [PATCH] Added List Order randomize feature Added two new QM options in System Settings git-svn-id: svn://192.168.202.10@1585 3d104415-ff17-0410-8863-d5cf3c621b8a --- agc_2-X/trunk/UPGRADE | 4 + agc_2-X/trunk/bin/AST_VDauto_dial.pl | 62 ++++++--- agc_2-X/trunk/bin/AST_VDhopper.pl | 51 ++++--- agc_2-X/trunk/bin/AST_VDremote_agents.pl | 32 ++++- .../trunk/extras/MySQL_AST_CREATE_tables.sql | 12 +- agc_2-X/trunk/extras/upgrade_2.4.sql | 7 + .../TO_BE_TRANSLATED_2.4.txt | 8 ++ agc_2-X/trunk/www/agc/vdc_db_query.php | 90 +++++++++---- agc_2-X/trunk/www/agc/vicidial.php | 45 ++++--- agc_2-X/trunk/www/vicidial/admin.php | 127 ++++++++++++------ 10 files changed, 300 insertions(+), 138 deletions(-) diff --git a/agc_2-X/trunk/UPGRADE b/agc_2-X/trunk/UPGRADE index 4d43e4b2..9dcacf90 100644 --- a/agc_2-X/trunk/UPGRADE +++ b/agc_2-X/trunk/UPGRADE @@ -430,6 +430,10 @@ OTHER CHANGES: 100. Added capability for agent interface to have webphone as a thin top bar +101. Added hopper loader randomization option in Campaign Detail screen, which + allows for the results to be randomized inside of the sorted results as + sorted by the List Order option + diff --git a/agc_2-X/trunk/bin/AST_VDauto_dial.pl b/agc_2-X/trunk/bin/AST_VDauto_dial.pl index c1fcddfe..c5861b67 100644 --- a/agc_2-X/trunk/bin/AST_VDauto_dial.pl +++ b/agc_2-X/trunk/bin/AST_VDauto_dial.pl @@ -25,7 +25,7 @@ # It is good practice to keep this program running by placing the associated # KEEPALIVE script running every minute to ensure this program is always running # -# Copyright (C) 2010 Matt Florell LICENSE: AGPLv2 +# Copyright (C) 2011 Matt Florell LICENSE: AGPLv2 # # CHANGELOG: # 50125-1201 - Changed dial timeout to 120 seconds from 180 seconds @@ -94,6 +94,7 @@ # 101111-1556 - Added source to vicidial_hopper inserts # 101117-1656 - Added accounting for DEAD agent calls when in available-only-tally dialing # 101207-0713 - Added more info to Originate for rare VDAC issue +# 110103-1227 - Added queuemetrics_loginout NONE option # @@ -1916,7 +1917,7 @@ while($one_day_interval > 0) { @VALOuser=@MT; @VALOcampaign=@MT; @VALOtimelog=@MT; @VALOextension=@MT; $logcount=0; - $stmtA = "SELECT user,campaign_id,last_update_time,extension FROM vicidial_live_agents where server_ip='$server_ip' and status = 'PAUSED' and random_id='10' order by last_update_time desc limit $affected_rows"; + $stmtA = "SELECT user,campaign_id,last_update_time,extension FROM vicidial_live_agents where server_ip='$server_ip' and status='PAUSED' and random_id='10' order by last_update_time desc limit $affected_rows"; $sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr; $sthA->execute or die "executing: $stmtA ", $dbhA->errstr; $sthArows=$sthA->rows; @@ -1966,28 +1967,51 @@ while($one_day_interval > 0) $agents='@agents'; $time_logged_in=''; - $stmtB = "SELECT time_id,data1 FROM queue_log where agent='Agent/$VALOuser[$logrun]' and verb IN('AGENTLOGIN','AGENTCALLBACKLOGIN') order by time_id desc limit 1;"; - $sthB = $dbhB->prepare($stmtB) or die "preparing: ",$dbhB->errstr; - $sthB->execute or die "executing: $stmtA ", $dbhB->errstr; - $sthBrows=$sthB->rows; - if ($sthBrows > 0) + $RAWtime_logged_in=$TDtarget; + if ($queuemetrics_loginout !~ /NONE/) { - @aryB = $sthB->fetchrow_array; - $time_logged_in = $aryB[0]; - $RAWtime_logged_in = $aryB[0]; - $phone_logged_in = $aryB[1]; + $stmtB = "SELECT time_id,data1 FROM queue_log where agent='Agent/$VALOuser[$logrun]' and verb IN('AGENTLOGIN','AGENTCALLBACKLOGIN') order by time_id desc limit 1;"; + $sthB = $dbhB->prepare($stmtB) or die "preparing: ",$dbhB->errstr; + $sthB->execute or die "executing: $stmtA ", $dbhB->errstr; + $sthBrows=$sthB->rows; + if ($sthBrows > 0) + { + @aryB = $sthB->fetchrow_array; + $time_logged_in = $aryB[0]; + $RAWtime_logged_in = $aryB[0]; + $phone_logged_in = $aryB[1]; + } + $sthB->finish(); + + $time_logged_in = ($secX - $logintime); + if ($time_logged_in > 1000000) {$time_logged_in=1;} + $LOGOFFtime = ($secX + 1); + + $stmtB = "INSERT INTO queue_log SET partition='P01',time_id='$LOGOFFtime',call_id='NONE',queue='NONE',agent='Agent/$VALOuser[$logrun]',verb='$QM_LOGOFF',serverid='$queuemetrics_log_id',data1='$phone_logged_in',data2='$time_logged_in';"; + $Baffected_rows = $dbhB->do($stmtB); } - $sthB->finish(); - - $time_logged_in = ($secX - $logintime); - if ($time_logged_in > 1000000) {$time_logged_in=1;} - $LOGOFFtime = ($secX + 1); - - $stmtB = "INSERT INTO queue_log SET partition='P01',time_id='$LOGOFFtime',call_id='NONE',queue='NONE',agent='Agent/$VALOuser[$logrun]',verb='$QM_LOGOFF',serverid='$queuemetrics_log_id',data1='$phone_logged_in',data2='$time_logged_in';"; - $Baffected_rows = $dbhB->do($stmtB); if ($queuemetrics_addmember_enabled > 0) { + if ( (length($time_logged_in) < 1) || ($queuemetrics_loginout =~ /NONE/) ) + { + $stmtB = "SELECT time_id,data3 FROM queue_log where agent='Agent/$VALOuser[$logrun]' and verb='PAUSEREASON' and data1='LOGIN' order by time_id desc limit 1;"; + $sthB = $dbhB->prepare($stmtB) or die "preparing: ",$dbhB->errstr; + $sthB->execute or die "executing: $stmtA ", $dbhB->errstr; + $sthBrows=$sthB->rows; + if ($sthBrows > 0) + { + @aryB = $sthB->fetchrow_array; + $time_logged_in = $aryB[0]; + $RAWtime_logged_in = $aryB[0]; + $phone_logged_in = $aryB[1]; + } + $sthB->finish(); + + $time_logged_in = ($secX - $logintime); + if ($time_logged_in > 1000000) {$time_logged_in=1;} + $LOGOFFtime = ($secX + 1); + } $stmtB = "SELECT distinct queue FROM queue_log where time_id >= $RAWtime_logged_in and agent='Agent/$VALOuser[$logrun]' and verb IN('ADDMEMBER','ADDMEMBER2') order by time_id desc;"; $sthB = $dbhB->prepare($stmtB) or die "preparing: ",$dbhB->errstr; $sthB->execute or die "executing: $stmtB ", $dbhB->errstr; diff --git a/agc_2-X/trunk/bin/AST_VDhopper.pl b/agc_2-X/trunk/bin/AST_VDhopper.pl index e495fd9c..7a06737a 100644 --- a/agc_2-X/trunk/bin/AST_VDhopper.pl +++ b/agc_2-X/trunk/bin/AST_VDhopper.pl @@ -21,7 +21,7 @@ # - R = Recycled leads # - S = Standard hopper load # -# Copyright (C) 2010 Matt Florell LICENSE: AGPLv2 +# Copyright (C) 2011 Matt Florell LICENSE: AGPLv2 # # CHANGELOG # 50810-1613 - Added database server variable definitions lookup @@ -64,6 +64,7 @@ # 100529-0843 - Changed dialable leads to calculate every run for active campaigns # 100706-2332 - Added ability to purge only one campaign's leads in the hopper # 101108-1451 - Added ability for the hopper level to be set automatically and remove excess leads from the hopper (MikeC) +# 110103-1118 - Added lead_order_randomize option # # constants @@ -797,11 +798,11 @@ if ($hopper_dnc_count > 0) if ($CLIcampaign) { - $stmtA = "SELECT campaign_id,lead_order,hopper_level,auto_dial_level,local_call_time,lead_filter_id,use_internal_dnc,dial_method,available_only_ratio_tally,adaptive_dropped_percentage,adaptive_maximum_level,dial_statuses,list_order_mix,use_campaign_dnc,drop_lockout_time,no_hopper_dialing,auto_alt_dial_statuses,dial_timeout,auto_hopper_multi,use_auto_hopper,auto_trim_hopper from vicidial_campaigns where campaign_id='$CLIcampaign';"; + $stmtA = "SELECT campaign_id,lead_order,hopper_level,auto_dial_level,local_call_time,lead_filter_id,use_internal_dnc,dial_method,available_only_ratio_tally,adaptive_dropped_percentage,adaptive_maximum_level,dial_statuses,list_order_mix,use_campaign_dnc,drop_lockout_time,no_hopper_dialing,auto_alt_dial_statuses,dial_timeout,auto_hopper_multi,use_auto_hopper,auto_trim_hopper,lead_order_randomize from vicidial_campaigns where campaign_id='$CLIcampaign';"; } else { - $stmtA = "SELECT campaign_id,lead_order,hopper_level,auto_dial_level,local_call_time,lead_filter_id,use_internal_dnc,dial_method,available_only_ratio_tally,adaptive_dropped_percentage,adaptive_maximum_level,dial_statuses,list_order_mix,use_campaign_dnc,drop_lockout_time,no_hopper_dialing,auto_alt_dial_statuses,dial_timeout,auto_hopper_multi,use_auto_hopper,auto_trim_hopper from vicidial_campaigns where active='Y';"; + $stmtA = "SELECT campaign_id,lead_order,hopper_level,auto_dial_level,local_call_time,lead_filter_id,use_internal_dnc,dial_method,available_only_ratio_tally,adaptive_dropped_percentage,adaptive_maximum_level,dial_statuses,list_order_mix,use_campaign_dnc,drop_lockout_time,no_hopper_dialing,auto_alt_dial_statuses,dial_timeout,auto_hopper_multi,use_auto_hopper,auto_trim_hopper,lead_order_randomize from vicidial_campaigns where active='Y';"; } $sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr; $sthA->execute or die "executing: $stmtA ", $dbhA->errstr; @@ -834,6 +835,7 @@ while ($sthArows > $rec_count) $auto_hopper_multi[$rec_count] = $aryA[18]; $use_auto_hopper[$rec_count] = $aryA[19]; $auto_trim_hopper[$rec_count] = $aryA[20]; + $lead_order_randomize[$rec_count] = $aryA[21]; ### Auto Hopper Level if ( $use_auto_hopper[$rec_count] =~ /Y/) @@ -1591,7 +1593,7 @@ foreach(@campaign_id) } ##### END lead recycling parsing and prep ### - if ($DB) {print "Starting hopper run for $campaign_id[$i] campaign- GMT: $local_call_time[$i] HOPPER: $hopper_level[$i] ORDER: $lead_order[$i]\n";} + if ($DB) {print "Starting hopper run for $campaign_id[$i] campaign- GMT: $local_call_time[$i] HOPPER: $hopper_level[$i] ORDER: $lead_order[$i]|$lead_order_randomize[$i]\n";} ### Delete the DONE leads if there are any $stmtA = "DELETE from $vicidial_hopper where campaign_id='$campaign_id[$i]' and status IN('DONE');"; @@ -1829,30 +1831,35 @@ foreach(@campaign_id) $order_stmt=''; $NEW_count = 0; $NEW_level = 0; - $OTHER_level = $hopper_level[$i]; - if ($lead_order[$i] =~ /^DOWN/) {$order_stmt = 'order by lead_id asc';} - if ($lead_order[$i] =~ /^UP/) {$order_stmt = 'order by lead_id desc';} - if ($lead_order[$i] =~ /^UP LAST NAME/) {$order_stmt = 'order by last_name desc, lead_id asc';} - if ($lead_order[$i] =~ /^DOWN LAST NAME/) {$order_stmt = 'order by last_name, lead_id asc';} - if ($lead_order[$i] =~ /^UP PHONE/) {$order_stmt = 'order by phone_number desc, lead_id asc';} - if ($lead_order[$i] =~ /^DOWN PHONE/) {$order_stmt = 'order by phone_number, lead_id asc';} - if ($lead_order[$i] =~ /^UP COUNT/) {$order_stmt = 'order by called_count desc, lead_id asc';} - if ($lead_order[$i] =~ /^DOWN COUNT/) {$order_stmt = 'order by called_count, lead_id asc';} - if ($lead_order[$i] =~ /^UP LAST CALL TIME/) {$order_stmt = 'order by last_local_call_time desc, lead_id asc';} - if ($lead_order[$i] =~ /^DOWN LAST CALL TIME/) {$order_stmt = 'order by last_local_call_time, lead_id asc';} - if ($lead_order[$i] =~ /^RANDOM/) {$order_stmt = 'order by RAND()';} - if ($lead_order[$i] =~ /^UP RANK/) {$order_stmt = 'order by rank desc, lead_id asc';} - if ($lead_order[$i] =~ /^DOWN RANK/) {$order_stmt = 'order by rank, lead_id asc';} - if ($lead_order[$i] =~ /^UP OWNER/) {$order_stmt = 'order by owner desc, lead_id asc';} - if ($lead_order[$i] =~ /^DOWN OWNER/) {$order_stmt = 'order by owner, lead_id asc';} - if ($lead_order[$i] =~ /^UP TIMEZONE/) {$order_stmt = 'order by gmt_offset_now desc, lead_id asc';} - if ($lead_order[$i] =~ /^DOWN TIMEZONE/) {$order_stmt = 'order by gmt_offset_now, lead_id asc';} + $OTHER_level = $hopper_level[$i]; + + if ($lead_order_randomize[$i] =~ /Y/) {$last_order = "RAND()";} + else {$last_order = "lead_id asc";} + + if ($lead_order[$i] =~ /^DOWN/) {$order_stmt = "order by lead_id asc";} + if ($lead_order[$i] =~ /^UP/) {$order_stmt = "order by lead_id desc";} + if ($lead_order[$i] =~ /^UP LAST NAME/) {$order_stmt = "order by last_name desc, $last_order";} + if ($lead_order[$i] =~ /^DOWN LAST NAME/) {$order_stmt = "order by last_name, $last_order";} + if ($lead_order[$i] =~ /^UP PHONE/) {$order_stmt = "order by phone_number desc, $last_order";} + if ($lead_order[$i] =~ /^DOWN PHONE/) {$order_stmt = "order by phone_number, $last_order";} + if ($lead_order[$i] =~ /^UP COUNT/) {$order_stmt = "order by called_count desc, $last_order";} + if ($lead_order[$i] =~ /^DOWN COUNT/) {$order_stmt = "order by called_count, $last_order";} + if ($lead_order[$i] =~ /^UP LAST CALL TIME/) {$order_stmt = "order by last_local_call_time desc, $last_order";} + if ($lead_order[$i] =~ /^DOWN LAST CALL TIME/) {$order_stmt = "order by last_local_call_time, $last_order";} + if ($lead_order[$i] =~ /^RANDOM/) {$order_stmt = "order by RAND()";} + if ($lead_order[$i] =~ /^UP RANK/) {$order_stmt = "order by rank desc, $last_order";} + if ($lead_order[$i] =~ /^DOWN RANK/) {$order_stmt = "order by rank, $last_order";} + if ($lead_order[$i] =~ /^UP OWNER/) {$order_stmt = "order by owner desc, $last_order";} + if ($lead_order[$i] =~ /^DOWN OWNER/) {$order_stmt = "order by owner, $last_order";} + if ($lead_order[$i] =~ /^UP TIMEZONE/) {$order_stmt = "order by gmt_offset_now desc, $last_order";} + if ($lead_order[$i] =~ /^DOWN TIMEZONE/) {$order_stmt = "order by gmt_offset_now, $last_order";} if ($lead_order[$i] =~ / 2nd NEW$/) {$NEW_count = 2;} if ($lead_order[$i] =~ / 3rd NEW$/) {$NEW_count = 3;} if ($lead_order[$i] =~ / 4th NEW$/) {$NEW_count = 4;} if ($lead_order[$i] =~ / 5th NEW$/) {$NEW_count = 5;} if ($lead_order[$i] =~ / 6th NEW$/) {$NEW_count = 6;} + ### BEGIN recycle grab leads ### $REC_rec_countLEADS=0; @REC_leads_to_hopper=@MT; diff --git a/agc_2-X/trunk/bin/AST_VDremote_agents.pl b/agc_2-X/trunk/bin/AST_VDremote_agents.pl index 4c2283d6..723a10c6 100644 --- a/agc_2-X/trunk/bin/AST_VDremote_agents.pl +++ b/agc_2-X/trunk/bin/AST_VDremote_agents.pl @@ -11,7 +11,7 @@ # agents that should appear to be logged in so that the calls can be transferred # out to them properly. # -# Copyright (C) 2010 Matt Florell LICENSE: AGPLv2 +# Copyright (C) 2011 Matt Florell LICENSE: AGPLv2 # # CHANGELOG: # 50215-0954 - First version of script @@ -36,6 +36,7 @@ # 100524-1542 - Fixed live call detection bug on multi-server systems # 100622-0917 - Added start_call_url function for remote agents, this launches a separate child script # 101108-0032 - Added ADDMEMBER queue_log code +# 110103-1230 - Added queuemetrics_loginout NONE option # ### begin parsing run-time options ### @@ -629,8 +630,11 @@ while($one_day_interval > 0) if ($DBX) {print "CONNECTED TO DATABASE: $queuemetrics_server_ip|$queuemetrics_dbname\n";} - $stmtB = "INSERT INTO queue_log SET partition='P01',time_id='$secX',call_id='NONE',queue='$DBremote_campaign[$h]',agent='Agent/$DBremote_user[$h]',verb='$QM_LOGIN',data1='$DBremote_user[$h]$agents',serverid='$queuemetrics_log_id';"; - $Baffected_rows = $dbhB->do($stmtB); + if ($queuemetrics_loginout !~ /NONE/) + { + $stmtB = "INSERT INTO queue_log SET partition='P01',time_id='$secX',call_id='NONE',queue='$DBremote_campaign[$h]',agent='Agent/$DBremote_user[$h]',verb='$QM_LOGIN',data1='$DBremote_user[$h]$agents',serverid='$queuemetrics_log_id';"; + $Baffected_rows = $dbhB->do($stmtB); + } $stmtB = "INSERT INTO queue_log SET partition='P01',time_id='$secX',call_id='NONE',queue='$DBremote_campaign[$h]',agent='Agent/$DBremote_user[$h]',verb='UNPAUSE',serverid='$queuemetrics_log_id';"; $Baffected_rows = $dbhB->do($stmtB); @@ -780,6 +784,7 @@ while($one_day_interval > 0) { if ($enable_queuemetrics_logging > 0) { + $logintime=0; $QM_LOGOFF = 'AGENTLOGOFF'; if ($queuemetrics_loginout =~ /CALLBACK/) {$QM_LOGOFF = 'AGENTCALLBACKLOGOFF';} @@ -812,6 +817,20 @@ while($one_day_interval > 0) if ($queuemetrics_addmember_enabled > 0) { + if ( (length($logintime) < 1) || ($queuemetrics_loginout =~ /NONE/) ) + { + $stmtB = "SELECT time_id,data3 FROM queue_log where agent='Agent/$VD_user[$z]' and verb='PAUSEREASON' and data1='LOGIN' order by time_id desc limit 1;"; + $sthB = $dbhB->prepare($stmtB) or die "preparing: ",$dbhB->errstr; + $sthB->execute or die "executing: $stmtA ", $dbhB->errstr; + $sthBrows=$sthB->rows; + if ($sthBrows > 0) + { + @aryB = $sthB->fetchrow_array; + $logintime = $aryB[0]; + $phone_logged_in = $aryB[1]; + } + $sthB->finish(); + } $stmtB = "SELECT distinct queue FROM queue_log where time_id >= $logintime and agent='Agent/$VD_user[$z]' and verb IN('ADDMEMBER','ADDMEMBER2') order by time_id desc;"; $sthB = $dbhB->prepare($stmtB) or die "preparing: ",$dbhB->errstr; $sthB->execute or die "executing: $stmtB ", $dbhB->errstr; @@ -834,8 +853,11 @@ while($one_day_interval > 0) } } - $stmtB = "INSERT INTO queue_log SET partition='P01',time_id='$secX',call_id='NONE',queue='$VD_campaign_id[$z]',agent='Agent/$VD_user[$z]',verb='$QM_LOGOFF',data1='$phone_logged_in',data2='$time_logged_in',serverid='$queuemetrics_log_id';"; - $Baffected_rows = $dbhB->do($stmtB); + if ($queuemetrics_loginout !~ /NONE/) + { + $stmtB = "INSERT INTO queue_log SET partition='P01',time_id='$secX',call_id='NONE',queue='$VD_campaign_id[$z]',agent='Agent/$VD_user[$z]',verb='$QM_LOGOFF',data1='$phone_logged_in',data2='$time_logged_in',serverid='$queuemetrics_log_id';"; + $Baffected_rows = $dbhB->do($stmtB); + } $dbhB->disconnect(); } diff --git a/agc_2-X/trunk/extras/MySQL_AST_CREATE_tables.sql b/agc_2-X/trunk/extras/MySQL_AST_CREATE_tables.sql index fcc98992..32338d10 100644 --- a/agc_2-X/trunk/extras/MySQL_AST_CREATE_tables.sql +++ b/agc_2-X/trunk/extras/MySQL_AST_CREATE_tables.sql @@ -96,7 +96,7 @@ ASTmgrSECRET VARCHAR(20) NOT NULL default '1234', ASTmgrUSERNAMEupdate VARCHAR(20) NOT NULL default 'updatecron', ASTmgrUSERNAMElisten VARCHAR(20) NOT NULL default 'listencron', ASTmgrUSERNAMEsend VARCHAR(20) NOT NULL default 'sendcron', -local_gmt VARCHAR(6) default '-5', +local_gmt VARCHAR(6) default '-5.00', voicemail_dump_exten VARCHAR(20) NOT NULL default '85026666666666', answer_transfer_agent VARCHAR(20) NOT NULL default '8365', ext_context VARCHAR(20) NOT NULL default 'default', @@ -781,7 +781,8 @@ auto_hopper_level MEDIUMINT(8) UNSIGNED default '0', auto_trim_hopper ENUM('Y','N') default 'Y', api_manual_dial ENUM('STANDARD','QUEUE','QUEUE_AND_AUTOCALL') default 'STANDARD', manual_dial_call_time_check ENUM('DISABLED','ENABLED') default 'DISABLED', -display_leads_count ENUM('Y','N') default 'N' +display_leads_count ENUM('Y','N') default 'N', +lead_order_randomize ENUM('Y','N') default 'N' ); CREATE TABLE vicidial_lists ( @@ -1327,7 +1328,7 @@ static_agent_url VARCHAR(255) default '', default_phone_code VARCHAR(8) default '1', enable_agc_dispo_log ENUM('0','1') default '0', custom_dialplan_entry TEXT, -queuemetrics_loginout ENUM('STANDARD','CALLBACK') default 'STANDARD', +queuemetrics_loginout ENUM('STANDARD','CALLBACK','NONE') default 'STANDARD', callcard_enabled ENUM('1','0') default '0', queuemetrics_callstatus ENUM('0','1') default '1', default_codecs VARCHAR(100) default '', @@ -1363,7 +1364,8 @@ default_server_password VARCHAR(20) default 'test', admin_modify_refresh SMALLINT(5) UNSIGNED default '0', nocache_admin ENUM('0','1') default '1', generate_cross_server_exten ENUM('0','1') default '0', -queuemetrics_addmember_enabled ENUM('0','1') default '0' +queuemetrics_addmember_enabled ENUM('0','1') default '0', +queuemetrics_dispo_pause VARCHAR(6) default '' ); CREATE TABLE vicidial_campaigns_list_mix ( @@ -2411,7 +2413,7 @@ ALTER TABLE vicidial_agent_log_archive MODIFY agent_log_id INT(9) UNSIGNED NOT N CREATE TABLE vicidial_carrier_log_archive LIKE vicidial_carrier_log; -UPDATE system_settings SET db_schema_version='1257',db_schema_update_date=NOW(); +UPDATE system_settings SET db_schema_version='1258',db_schema_update_date=NOW(); GRANT RELOAD ON *.* TO cron@'%'; GRANT RELOAD ON *.* TO cron@localhost; diff --git a/agc_2-X/trunk/extras/upgrade_2.4.sql b/agc_2-X/trunk/extras/upgrade_2.4.sql index 0d53d4b0..53ae0d37 100644 --- a/agc_2-X/trunk/extras/upgrade_2.4.sql +++ b/agc_2-X/trunk/extras/upgrade_2.4.sql @@ -638,3 +638,10 @@ ALTER TABLE phones MODIFY webphone_dialpad ENUM('Y','N','TOGGLE','TOGGLE_OFF') d ALTER TABLE vicidial_user_groups MODIFY webphone_dialpad_override ENUM('DISABLED','Y','N','TOGGLE','TOGGLE_OFF') default 'DISABLED'; UPDATE system_settings SET db_schema_version='1257',db_schema_update_date=NOW(); + +ALTER TABLE system_settings MODIFY queuemetrics_loginout ENUM('STANDARD','CALLBACK','NONE') default 'STANDARD'; +ALTER TABLE system_settings ADD queuemetrics_dispo_pause VARCHAR(6) default ''; + +ALTER TABLE vicidial_campaigns ADD lead_order_randomize ENUM('Y','N') default 'N'; + +UPDATE system_settings SET db_schema_version='1258',db_schema_update_date=NOW(); diff --git a/agc_2-X/trunk/translations/raw_translation_files/TO_BE_TRANSLATED_2.4.txt b/agc_2-X/trunk/translations/raw_translation_files/TO_BE_TRANSLATED_2.4.txt index f8ac0070..b54a6f91 100644 --- a/agc_2-X/trunk/translations/raw_translation_files/TO_BE_TRANSLATED_2.4.txt +++ b/agc_2-X/trunk/translations/raw_translation_files/TO_BE_TRANSLATED_2.4.txt @@ -497,11 +497,19 @@ refresh|| You can also set a label to ---HIDE--- to hide both the label and the field|| For inbound only, you can also set the stop call time higher than 2400 if you want the call time to go beyond midnight. So if you want your call time to run from 6 am until 2 am the next day, you would put 0600 as the start time and 2600 as the stop time|| TOGGLE_OFF will default to not show the dialpad on first load, but will allow the user to show the dialpad by clicking on the dialpad link|| +Add Multi-Server Phones Form|| +Phones Bulk Insert|| +List Order Randomize|| +This option allows you to randomize the order of the leads in the hopper load within the results defined by the criteria set above. For instance, the List Order will be preserved, but the results will be randomized within that sorting. Setting this option to Y will enable this feature. Default is N for disabled. NOTE, if you have a large number of leads this option may slow down the speed of the hopper loading script|| +NONE will not log any logins and logouts within queue_log|| +QueueMetrics Dispo Pause Code|| +This option, if populated, allows you to define whether a dispo pause code is entered into queue_log when an agent is in dispo status. Default is empty for disabled|| AST_LISTS_campaign_stats.php AST_VICIDIAL_ingrouplist.php admin_lists_custom.php +admin_phones_bulk_insert.php ############################################################ CLIENT VIEW CALL LOG|| click to dial|| diff --git a/agc_2-X/trunk/www/agc/vdc_db_query.php b/agc_2-X/trunk/www/agc/vdc_db_query.php index bf6bf865..ed7df6dd 100644 --- a/agc_2-X/trunk/www/agc/vdc_db_query.php +++ b/agc_2-X/trunk/www/agc/vdc_db_query.php @@ -1,7 +1,7 @@ LICENSE: AGPLv2 +# Copyright (C) 2011 Matt Florell LICENSE: AGPLv2 # # This script is designed to exchange information between vicidial.php and the database server for various actions # @@ -265,12 +265,13 @@ # 101124-1033 - Added require for functions.php and manual dial call time check campaign option # 101128-0108 - Added list override for webforms # 101208-0414 - Fixed Call Log dial bug (issue 393) +# 110103-1343 - Added queuemetrics_loginout NONE option # -$version = '2.4-171'; -$build = '101208-0414'; +$version = '2.4-172'; +$build = '110103-1343'; $mel=1; # Mysql Error Log enabled = 1 -$mysql_log_count=363; +$mysql_log_count=365; $one_mysql_log=0; require("dbconnect.php"); @@ -875,7 +876,7 @@ if ($ACTION == 'regCLOSER') ############################################# ##### START QUEUEMETRICS LOGGING LOOKUP ##### - $stmt = "SELECT enable_queuemetrics_logging,queuemetrics_server_ip,queuemetrics_dbname,queuemetrics_login,queuemetrics_pass,queuemetrics_log_id,queuemetrics_addmember_enabled FROM system_settings;"; + $stmt = "SELECT enable_queuemetrics_logging,queuemetrics_server_ip,queuemetrics_dbname,queuemetrics_login,queuemetrics_pass,queuemetrics_log_id,queuemetrics_addmember_enabled,queuemetrics_dispo_pause FROM system_settings;"; $rslt=mysql_query($stmt, $link); if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00349',$user,$server_ip,$session_name,$one_mysql_log);} if ($format=='debug') {echo "\n";} @@ -891,6 +892,7 @@ if ($ACTION == 'regCLOSER') $queuemetrics_pass = $row[4]; $queuemetrics_log_id = $row[5]; $queuemetrics_addmember_enabled = $row[6]; + $queuemetrics_dispo_pause = $row[7]; $i++; } ##### END QUEUEMETRICS LOGGING LOOKUP ##### @@ -1425,7 +1427,7 @@ if ($ACTION == 'manDiaLnextCaLL') else { ##### gather no hopper dialing settings from campaign - $stmt="SELECT no_hopper_dialing,agent_dial_owner_only,local_call_time,dial_statuses,drop_lockout_time,lead_filter_id,lead_order FROM vicidial_campaigns where campaign_id='$campaign';"; + $stmt="SELECT no_hopper_dialing,agent_dial_owner_only,local_call_time,dial_statuses,drop_lockout_time,lead_filter_id,lead_order,lead_order_randomize FROM vicidial_campaigns where campaign_id='$campaign';"; $rslt=mysql_query($stmt, $link); if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00236',$user,$server_ip,$session_name,$one_mysql_log);} if ($DB) {echo "$stmt\n";} @@ -1440,6 +1442,7 @@ if ($ACTION == 'manDiaLnextCaLL') $drop_lockout_time = $row[4]; $lead_filter_id = $row[5]; $lead_order = $row[6]; + $lead_order_randomize = $row[7]; } if (eregi("N",$no_hopper_dialing)) { @@ -1838,24 +1841,27 @@ if ($ACTION == 'manDiaLnextCaLL') if (eregi("TERRITORY",$agent_dial_owner_only)) {$adooSQL = "and owner IN('$territory')";} if (eregi("USER_GROUP",$agent_dial_owner_only)) {$adooSQL = "and owner='$user_group'";} + if ($lead_order_randomize == 'Y') {$last_order = "RAND()";} + else {$last_order = "lead_id asc";} + $order_stmt = ''; if (eregi("DOWN",$lead_order)){$order_stmt = 'order by lead_id asc';} if (eregi("UP",$lead_order)){$order_stmt = 'order by lead_id desc';} - if (eregi("UP LAST NAME",$lead_order)){$order_stmt = 'order by last_name desc, lead_id asc';} - if (eregi("DOWN LAST NAME",$lead_order)){$order_stmt = 'order by last_name, lead_id asc';} - if (eregi("UP PHONE",$lead_order)){$order_stmt = 'order by phone_number desc, lead_id asc';} - if (eregi("DOWN PHONE",$lead_order)){$order_stmt = 'order by phone_number, lead_id asc';} - if (eregi("UP COUNT",$lead_order)){$order_stmt = 'order by called_count desc, lead_id asc';} - if (eregi("DOWN COUNT",$lead_order)){$order_stmt = 'order by called_count, lead_id asc';} - if (eregi("UP LAST CALL TIME",$lead_order)){$order_stmt = 'order by last_local_call_time desc, lead_id asc';} - if (eregi("DOWN LAST CALL TIME",$lead_order)){$order_stmt = 'order by last_local_call_time, lead_id asc';} + if (eregi("UP LAST NAME",$lead_order)){$order_stmt = 'order by last_name desc, $last_order';} + if (eregi("DOWN LAST NAME",$lead_order)){$order_stmt = 'order by last_name, $last_order';} + if (eregi("UP PHONE",$lead_order)){$order_stmt = 'order by phone_number desc, $last_order';} + if (eregi("DOWN PHONE",$lead_order)){$order_stmt = 'order by phone_number, $last_order';} + if (eregi("UP COUNT",$lead_order)){$order_stmt = 'order by called_count desc, $last_order';} + if (eregi("DOWN COUNT",$lead_order)){$order_stmt = 'order by called_count, $last_order';} + if (eregi("UP LAST CALL TIME",$lead_order)){$order_stmt = 'order by last_local_call_time desc, $last_order';} + if (eregi("DOWN LAST CALL TIME",$lead_order)){$order_stmt = 'order by last_local_call_time, $last_order';} if (eregi("RANDOM",$lead_order)){$order_stmt = 'order by RAND()';} - if (eregi("UP RANK",$lead_order)){$order_stmt = 'order by rank desc, lead_id asc';} - if (eregi("DOWN RANK",$lead_order)){$order_stmt = 'order by rank, lead_id asc';} - if (eregi("UP OWNER",$lead_order)){$order_stmt = 'order by owner desc, lead_id asc';} - if (eregi("DOWN OWNER",$lead_order)){$order_stmt = 'order by owner, lead_id asc';} - if (eregi("UP TIMEZONE",$lead_order)){$order_stmt = 'order by gmt_offset_now desc, lead_id asc';} - if (eregi("DOWN TIMEZONE",$lead_order)){$order_stmt = 'order by gmt_offset_now, lead_id asc';} + if (eregi("UP RANK",$lead_order)){$order_stmt = 'order by rank desc, $last_order';} + if (eregi("DOWN RANK",$lead_order)){$order_stmt = 'order by rank, $last_order';} + if (eregi("UP OWNER",$lead_order)){$order_stmt = 'order by owner desc, $last_order';} + if (eregi("DOWN OWNER",$lead_order)){$order_stmt = 'order by owner, $last_order';} + if (eregi("UP TIMEZONE",$lead_order)){$order_stmt = 'order by gmt_offset_now desc, $last_order';} + if (eregi("DOWN TIMEZONE",$lead_order)){$order_stmt = 'order by gmt_offset_now, $last_order';} $stmt="UPDATE vicidial_list SET status='QUEUE',user='$user' where called_since_last_reset='N' and status IN($Dsql) and list_id IN($camp_lists) and ($all_gmtSQL) $DLTsql $fSQL $adooSQL $order_stmt LIMIT 1;"; if ($DB) {echo "$stmt\n";} @@ -3212,7 +3218,7 @@ if ($stage == "end") ############################################# ##### START QUEUEMETRICS LOGGING LOOKUP ##### - $stmt = "SELECT enable_queuemetrics_logging,queuemetrics_server_ip,queuemetrics_dbname,queuemetrics_login,queuemetrics_pass,queuemetrics_log_id FROM system_settings;"; + $stmt = "SELECT enable_queuemetrics_logging,queuemetrics_server_ip,queuemetrics_dbname,queuemetrics_login,queuemetrics_pass,queuemetrics_log_id,queuemetrics_dispo_pause FROM system_settings;"; $rslt=mysql_query($stmt, $link); if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00063',$user,$server_ip,$session_name,$one_mysql_log);} if ($DB) {echo "$stmt\n";} @@ -3227,6 +3233,7 @@ if ($stage == "end") $queuemetrics_login = $row[3]; $queuemetrics_pass = $row[4]; $queuemetrics_log_id = $row[5]; + $queuemetrics_dispo_pause = $row[6]; if ($enable_queuemetrics_logging > 0) { @@ -4098,6 +4105,16 @@ if ($stage == "end") if ($format=='debug') {echo "\n";} $rslt=mysql_query($stmt, $link); if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00299',$user,$server_ip,$session_name,$one_mysql_log);} + + ### if queuemetrics_dispo_pause dispo tag is enabled, log it here + if (strlen($queuemetrics_dispo_pause) > 0) + { + $stmt = "INSERT INTO queue_log SET partition='P01',time_id='$StarTtime',call_id='NONE',queue='NONE',agent='Agent/$user',verb='PAUSEREASON',serverid='$queuemetrics_log_id',data1='$queuemetrics_dispo_pause';"; + if ($DB) {echo "$stmt\n";} + $rslt=mysql_query($stmt, $linkB); + if ($mel > 0) {mysql_error_logging($NOW_TIME,$linkB,$mel,$stmt,'00364',$user,$server_ip,$session_name,$one_mysql_log);} + $affected_rows = mysql_affected_rows($linkB); + } } } @@ -5341,7 +5358,7 @@ if ($ACTION == 'userLOGout') { ############################################# ##### START QUEUEMETRICS LOGGING LOOKUP ##### - $stmt = "SELECT enable_queuemetrics_logging,queuemetrics_server_ip,queuemetrics_dbname,queuemetrics_login,queuemetrics_pass,queuemetrics_log_id,allow_sipsak_messages,queuemetrics_loginout,queuemetrics_addmember_enabled FROM system_settings;"; + $stmt = "SELECT enable_queuemetrics_logging,queuemetrics_server_ip,queuemetrics_dbname,queuemetrics_login,queuemetrics_pass,queuemetrics_log_id,allow_sipsak_messages,queuemetrics_loginout,queuemetrics_addmember_enabled,queuemetrics_dispo_pause FROM system_settings;"; $rslt=mysql_query($stmt, $link); if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00138',$user,$server_ip,$session_name,$one_mysql_log);} if ($DB) {echo "$stmt\n";} @@ -5358,6 +5375,7 @@ if ($ACTION == 'userLOGout') $allow_sipsak_messages = $row[6]; $queuemetrics_loginout = $row[7]; $queuemetrics_addmember_enabled = $row[8]; + $queuemetrics_dispo_pause = $row[9]; } ##### END QUEUEMETRICS LOGGING LOOKUP ##### ########################################### @@ -5382,6 +5400,7 @@ if ($ACTION == 'userLOGout') # $rslt=mysql_query($stmt, $linkB); # $affected_rows = mysql_affected_rows($linkB); + $logintime=0; $stmt = "SELECT time_id,data1 FROM queue_log where agent='Agent/$user' and verb IN('AGENTLOGIN','AGENTCALLBACKLOGIN') order by time_id desc limit 1;"; $rslt=mysql_query($stmt, $linkB); if ($mel > 0) {mysql_error_logging($NOW_TIME,$linkB,$mel,$stmt,'00139',$user,$server_ip,$session_name,$one_mysql_log);} @@ -5400,14 +5419,31 @@ if ($ACTION == 'userLOGout') $time_logged_in = ($StarTtime - $logintime); if ($time_logged_in > 1000000) {$time_logged_in=1;} - $stmt = "INSERT INTO queue_log SET partition='P01',time_id='$StarTtime',call_id='NONE',queue='NONE',agent='Agent/$user',verb='$QM_LOGOFF',data1='$loginphone',data2='$time_logged_in',serverid='$queuemetrics_log_id';"; - if ($DB) {echo "$stmt\n";} - $rslt=mysql_query($stmt, $linkB); - if ($mel > 0) {mysql_error_logging($NOW_TIME,$linkB,$mel,$stmt,'00140',$user,$server_ip,$session_name,$one_mysql_log);} - $affected_rows = mysql_affected_rows($linkB); + if ($queuemetrics_loginout != 'NONE') + { + $stmt = "INSERT INTO queue_log SET partition='P01',time_id='$StarTtime',call_id='NONE',queue='NONE',agent='Agent/$user',verb='$QM_LOGOFF',data1='$loginphone',data2='$time_logged_in',serverid='$queuemetrics_log_id';"; + if ($DB) {echo "$stmt\n";} + $rslt=mysql_query($stmt, $linkB); + if ($mel > 0) {mysql_error_logging($NOW_TIME,$linkB,$mel,$stmt,'00140',$user,$server_ip,$session_name,$one_mysql_log);} + $affected_rows = mysql_affected_rows($linkB); + } if ($queuemetrics_addmember_enabled > 0) { + if ( ($logintime < 1) or ($queuemetrics_loginout == 'NONE') ) + { + $stmtB = "SELECT time_id,data3 FROM queue_log where agent='Agent/$user' and verb='PAUSEREASON' and data1='LOGIN' order by time_id desc limit 1;"; + $rsltB=mysql_query($stmtB, $linkB); + if ($mel > 0) {mysql_error_logging($NOW_TIME,$linkB,$mel,$stmt,'00365',$user,$server_ip,$session_name,$one_mysql_log);} + if ($DB) {echo "
$stmtB\n";} + $qml_ct = mysql_num_rows($rsltB); + if ($qml_ct > 0) + { + $row=mysql_fetch_row($rsltB); + $logintime = $row[0]; + $loginphone = $row[1]; + } + } $stmt = "SELECT distinct queue FROM queue_log where time_id >= $logintime and agent='Agent/$user' and verb IN('ADDMEMBER','ADDMEMBER2') order by time_id desc;"; $rslt=mysql_query($stmt, $linkB); if ($mel > 0) {mysql_error_logging($NOW_TIME,$linkB,$mel,$stmt,'00351',$user,$server_ip,$session_name,$one_mysql_log);} diff --git a/agc_2-X/trunk/www/agc/vicidial.php b/agc_2-X/trunk/www/agc/vicidial.php index 27b05888..165b7723 100644 --- a/agc_2-X/trunk/www/agc/vicidial.php +++ b/agc_2-X/trunk/www/agc/vicidial.php @@ -1,7 +1,7 @@ LICENSE: AGPLv2 +# Copyright (C) 2011 Matt Florell LICENSE: AGPLv2 # # Other scripts that this application depends on: # - vdc_db_query.php: Updates information in the database @@ -328,10 +328,11 @@ # 101208-1210 - Fixed focus/blur coding to work after Dispo # 101216-1758 - Added the ability to hide fields if the label is set to ---HIDE--- in System Settings # 101227-1645 - Added dialplan off toggle options, and settings and code changes for top bar webphone +# 110109-1205 - Added queuemetrics_loginout NONE option # -$version = '2.4-305'; -$build = '101227-1645'; +$version = '2.4-306'; +$build = '110109-1205'; $mel=1; # Mysql Error Log enabled = 1 $mysql_log_count=69; $one_mysql_log=0; @@ -2308,7 +2309,7 @@ else { $QM_LOGIN = 'AGENTLOGIN'; $QM_PHONE = "$VD_login@agents"; - if ($queuemetrics_loginout=='CALLBACK') + if ( ($queuemetrics_loginout=='CALLBACK') or ($queuemetrics_loginout=='NONE') ) { $QM_LOGIN = 'AGENTCALLBACKLOGIN'; $QM_PHONE = "$SIP_user_DiaL"; @@ -2316,12 +2317,15 @@ else $linkB=mysql_connect("$queuemetrics_server_ip", "$queuemetrics_login", "$queuemetrics_pass"); mysql_select_db("$queuemetrics_dbname", $linkB); - $stmt = "INSERT INTO queue_log SET partition='P01',time_id='$StarTtimE',call_id='NONE',queue='NONE',agent='Agent/$VD_login',verb='$QM_LOGIN',data1='$QM_PHONE',serverid='$queuemetrics_log_id';"; - if ($DB) {echo "$stmt\n";} - $rslt=mysql_query($stmt, $linkB); - if ($mel > 0) {mysql_error_logging($NOW_TIME,$linkB,$mel,$stmt,'01045',$VD_login,$server_ip,$session_name,$one_mysql_log);} - $affected_rows = mysql_affected_rows($linkB); - echo "\n"; + if ($queuemetrics_loginout!='NONE') + { + $stmt = "INSERT INTO queue_log SET partition='P01',time_id='$StarTtimE',call_id='NONE',queue='NONE',agent='Agent/$VD_login',verb='$QM_LOGIN',data1='$QM_PHONE',serverid='$queuemetrics_log_id';"; + if ($DB) {echo "$stmt\n";} + $rslt=mysql_query($stmt, $linkB); + if ($mel > 0) {mysql_error_logging($NOW_TIME,$linkB,$mel,$stmt,'01045',$VD_login,$server_ip,$session_name,$one_mysql_log);} + $affected_rows = mysql_affected_rows($linkB); + echo "\n"; + } $stmt = "INSERT INTO queue_log SET partition='P01',time_id='$StarTtimE',call_id='NONE',queue='NONE',agent='Agent/$VD_login',verb='PAUSEALL',serverid='$queuemetrics_log_id';"; if ($DB) {echo "$stmt\n";} @@ -2365,7 +2369,7 @@ else { $QM_LOGIN = 'AGENTLOGIN'; $QM_PHONE = "$VD_login@agents"; - if ($queuemetrics_loginout=='CALLBACK') + if ( ($queuemetrics_loginout=='CALLBACK') or ($queuemetrics_loginout=='NONE') ) { $QM_LOGIN = 'AGENTCALLBACKLOGIN'; $QM_PHONE = "$SIP_user_DiaL"; @@ -2373,12 +2377,15 @@ else $linkB=mysql_connect("$queuemetrics_server_ip", "$queuemetrics_login", "$queuemetrics_pass"); mysql_select_db("$queuemetrics_dbname", $linkB); - $stmt = "INSERT INTO queue_log SET partition='P01',time_id='$StarTtimE',call_id='NONE',queue='$VD_campaign',agent='Agent/$VD_login',verb='$QM_LOGIN',data1='$QM_PHONE',serverid='$queuemetrics_log_id';"; - if ($DB) {echo "$stmt\n";} - $rslt=mysql_query($stmt, $linkB); - if ($mel > 0) {mysql_error_logging($NOW_TIME,$linkB,$mel,$stmt,'01048',$VD_login,$server_ip,$session_name,$one_mysql_log);} - $affected_rows = mysql_affected_rows($linkB); - echo "\n"; + if ($queuemetrics_loginout!='NONE') + { + $stmt = "INSERT INTO queue_log SET partition='P01',time_id='$StarTtimE',call_id='NONE',queue='$VD_campaign',agent='Agent/$VD_login',verb='$QM_LOGIN',data1='$QM_PHONE',serverid='$queuemetrics_log_id';"; + if ($DB) {echo "$stmt\n";} + $rslt=mysql_query($stmt, $linkB); + if ($mel > 0) {mysql_error_logging($NOW_TIME,$linkB,$mel,$stmt,'01048',$VD_login,$server_ip,$session_name,$one_mysql_log);} + $affected_rows = mysql_affected_rows($linkB); + echo "\n"; + } $stmt = "INSERT INTO queue_log SET partition='P01',time_id='$StarTtimE',call_id='NONE',queue='NONE',agent='Agent/$VD_login',verb='PAUSEALL',serverid='$queuemetrics_log_id';"; if ($DB) {echo "$stmt\n";} @@ -2483,12 +2490,12 @@ else $linkB=mysql_connect("$queuemetrics_server_ip", "$queuemetrics_login", "$queuemetrics_pass"); mysql_select_db("$queuemetrics_dbname", $linkB); - $stmt = "INSERT INTO queue_log SET partition='P01',time_id='$StarTtimEpause',call_id='NONE',queue='NONE',agent='Agent/$VD_login',verb='PAUSEREASON',data1='LOGIN',serverid='$queuemetrics_log_id';"; + $stmt = "INSERT INTO queue_log SET partition='P01',time_id='$StarTtimEpause',call_id='NONE',queue='NONE',agent='Agent/$VD_login',verb='PAUSEREASON',data1='LOGIN',data3='$QM_PHONE',serverid='$queuemetrics_log_id';"; if ($DB) {echo "$stmt\n";} $rslt=mysql_query($stmt, $linkB); if ($mel > 0) {mysql_error_logging($NOW_TIME,$linkB,$mel,$stmt,'01063',$VD_login,$server_ip,$session_name,$one_mysql_log);} $affected_rows = mysql_affected_rows($linkB); - echo "\n"; + echo "\n"; mysql_close($linkB); mysql_select_db("$VARDB_database", $link); diff --git a/agc_2-X/trunk/www/vicidial/admin.php b/agc_2-X/trunk/www/vicidial/admin.php index 99728361..6792af6f 100644 --- a/agc_2-X/trunk/www/vicidial/admin.php +++ b/agc_2-X/trunk/www/vicidial/admin.php @@ -1,7 +1,7 @@ LICENSE: AGPLv2 +# Copyright (C) 2011 Matt Florell LICENSE: AGPLv2 # require("dbconnect.php"); @@ -1498,6 +1498,10 @@ if (isset($_GET["api_manual_dial"])) {$api_manual_dial=$_GET["api_manual_dial" elseif (isset($_POST["api_manual_dial"])) {$api_manual_dial=$_POST["api_manual_dial"];} if (isset($_GET["manual_dial_call_time_check"])) {$manual_dial_call_time_check=$_GET["manual_dial_call_time_check"];} elseif (isset($_POST["manual_dial_call_time_check"])) {$manual_dial_call_time_check=$_POST["manual_dial_call_time_check"];} +if (isset($_GET["queuemetrics_dispo_pause"])) {$queuemetrics_dispo_pause=$_GET["queuemetrics_dispo_pause"];} + elseif (isset($_POST["queuemetrics_dispo_pause"])) {$queuemetrics_dispo_pause=$_POST["queuemetrics_dispo_pause"];} +if (isset($_GET["lead_order_randomize"])) {$lead_order_randomize=$_GET["lead_order_randomize"];} + elseif (isset($_POST["lead_order_randomize"])) {$lead_order_randomize=$_POST["lead_order_randomize"];} if (isset($script_id)) {$script_id= strtoupper($script_id);} @@ -1821,6 +1825,7 @@ if ($non_latin < 1) $force_change_password = ereg_replace("[^NY]","",$force_change_password); $first_login_trigger = ereg_replace("[^NY]","",$first_login_trigger); $eht_minimum_prompt_no_block = ereg_replace("[^NY]","",$eht_minimum_prompt_no_block); + $lead_order_randomize = ereg_replace("[^NY]","",$lead_order_randomize); $qc_enabled = ereg_replace("[^0-9NY]","",$qc_enabled); $active = ereg_replace("[^0-9NY]","",$active); @@ -1878,6 +1883,7 @@ if ($non_latin < 1) $manual_dial_prefix = ereg_replace("[^0-9a-zA-Z]","",$manual_dial_prefix); $customer_3way_hangup_logging = ereg_replace("[^0-9a-zA-Z]","",$customer_3way_hangup_logging); $customer_3way_hangup_action = ereg_replace("[^0-9a-zA-Z]","",$customer_3way_hangup_action); + $queuemetrics_dispo_pause = ereg_replace("[^0-9a-zA-Z]","",$queuemetrics_dispo_pause); ### DIGITS and Dots $server_ip = ereg_replace("[^\.0-9]","",$server_ip); @@ -2623,12 +2629,13 @@ else # 101209-2027 - Added display_leads_count option for campaign modification screens # 101216-1838 - Changed Realtime report links to go to new realtime_report # 101227-1320 - Added dialplan off toggle options +# 110103-1135 - Added queuemetrics_dispo_pause and lead_order_randomize features # # make sure you have added a user to the vicidial_users MySQL table with at least user_level 8 to access this page the first time -$admin_version = '2.4-294'; -$build = '101227-1320'; +$admin_version = '2.4-295'; +$build = '110103-1135'; $STARTtime = date("U"); $SQLdate = date("Y-m-d H:i:s"); @@ -2847,7 +2854,7 @@ echo "\n"; echo "\n"; echo "\n"; echo "\n"; -echo "\n"; +echo "\n"; echo "\n"; if ($SSnocache_admin=='1') { @@ -4163,6 +4170,11 @@ if ($ADD==99999)
  - UP TIMEZONE: Starts with Eastern timezones and works West
  - DOWN TIMEZONE: Starts with Western timezones and works East +
+ +
+ List Order Randomize - This option allows you to randomize the order of the leads in the hopper load within the results defined by the criteria set above. For instance, the List Order will be preserved, but the results will be randomized within that sorting. Setting this option to Y will enable this feature. Default is N for disabled. NOTE, if you have a large number of leads this option may slow down the speed of the hopper loading script. +

@@ -7261,7 +7273,7 @@ if ($ADD==99999)

- QueueMetrics Login-Out - This option affects how vicidial will log the logins and logouts of an agent in the queue_log. Default is STANDARD to use standard AGENTLOGIN AGENTLOGOFF, CALLBACK will use AGENTCALLBACKLOGIN and AGENTCALLBACKLOGOFF that QM will parse differently. + QueueMetrics Login-Out - This option affects how vicidial will log the logins and logouts of an agent in the queue_log. Default is STANDARD to use standard AGENTLOGIN AGENTLOGOFF, CALLBACK will use AGENTCALLBACKLOGIN and AGENTCALLBACKLOGOFF that QM will parse differently, NONE will not log any logins and logouts within queue_log.
@@ -7273,6 +7285,11 @@ if ($ADD==99999)
QueueMetrics Addmember Enabled - This option if set to 1 will generate ADDMEMBER2 and REMOVEMEMBER entries in queue_log. Default is 0 for disabled. +
+ +
+ QueueMetrics Dispo Pause Code - This option, if populated, allows you to define whether a dispo pause code is entered into queue_log when an agent is in dispo status. Default is empty for disabled. +

@@ -10243,7 +10260,7 @@ if ($ADD==20) { echo "
CAMPAIGN COPIED: $campaign_id copied from $source_campaign_id\n"; - $stmt="INSERT INTO vicidial_campaigns (campaign_name,campaign_id,active,dial_status_a,dial_status_b,dial_status_c,dial_status_d,dial_status_e,lead_order,park_ext,park_file_name,web_form_address,allow_closers,hopper_level,auto_dial_level,next_agent_call,local_call_time,voicemail_ext,dial_timeout,dial_prefix,campaign_cid,campaign_vdad_exten,campaign_rec_exten,campaign_recording,campaign_rec_filename,campaign_script,get_call_launch,am_message_exten,amd_send_to_vmx,xferconf_a_dtmf,xferconf_a_number,xferconf_b_dtmf,xferconf_b_number,alt_number_dialing,scheduled_callbacks,lead_filter_id,drop_call_seconds,drop_action,safe_harbor_exten,display_dialable_count,wrapup_seconds,wrapup_message,closer_campaigns,use_internal_dnc,allcalls_delay,omit_phone_code,dial_method,available_only_ratio_tally,adaptive_dropped_percentage,adaptive_maximum_level,adaptive_latest_server_time,adaptive_intensity,adaptive_dl_diff_target,concurrent_transfers,auto_alt_dial,auto_alt_dial_statuses,agent_pause_codes_active,campaign_description,campaign_changedate,campaign_stats_refresh,campaign_logindate,dial_statuses,disable_alter_custdata,no_hopper_leads_logins,list_order_mix,campaign_allow_inbound,manual_dial_list_id,default_xfer_group,queue_priority,drop_inbound_group,qc_enabled,qc_statuses,qc_lists,qc_web_form_address,qc_script,survey_first_audio_file,survey_dtmf_digits,survey_ni_digit,survey_opt_in_audio_file,survey_ni_audio_file,survey_method,survey_no_response_action,survey_ni_status,survey_response_digit_map,survey_xfer_exten,survey_camp_record_dir,disable_alter_custphone,display_queue_count,qc_get_record_launch,qc_show_recording,qc_shift_id,manual_dial_filter,agent_clipboard_copy,agent_extended_alt_dial,use_campaign_dnc,three_way_call_cid,three_way_dial_prefix,web_form_target,vtiger_search_category,vtiger_create_call_record,vtiger_create_lead_record,vtiger_screen_login,cpd_amd_action,agent_allow_group_alias,default_group_alias,vtiger_search_dead,vtiger_status_call,survey_third_digit,survey_fourth_digit,survey_third_audio_file,survey_fourth_audio_file,survey_third_status,survey_fourth_status,survey_third_exten,survey_fourth_exten,drop_lockout_time,quick_transfer_button,prepopulate_transfer_preset,drop_rate_group,view_calls_in_queue,view_calls_in_queue_launch,grab_calls_in_queue,call_requeue_button,pause_after_each_call,no_hopper_dialing,agent_dial_owner_only,agent_display_dialable_leads,web_form_address_two,waitforsilence_options,agent_select_territories,crm_popup_login,crm_login_address,timer_action,timer_action_message,timer_action_seconds,start_call_url,dispo_call_url,xferconf_c_number,xferconf_d_number,xferconf_e_number,use_custom_cid,scheduled_callbacks_alert,queuemetrics_callstatus_override,extension_appended_cidname,scheduled_callbacks_count,manual_dial_override,blind_monitor_warning,blind_monitor_message,blind_monitor_filename,inbound_queue_no_dial,timer_action_destination,enable_xfer_presets,hide_xfer_number_to_dial,manual_dial_prefix,customer_3way_hangup_logging,customer_3way_hangup_seconds,customer_3way_hangup_action,ivr_park_call,ivr_park_call_agi,manual_preview_dial,realtime_agent_time_stats,use_auto_hopper,auto_hopper_multi,auto_trim_hopper,api_manual_dial,manual_dial_call_time_check,display_leads_count) SELECT \"$campaign_name\",\"$campaign_id\",\"N\",dial_status_a,dial_status_b,dial_status_c,dial_status_d,dial_status_e,lead_order,park_ext,park_file_name,web_form_address,allow_closers,hopper_level,auto_dial_level,next_agent_call,local_call_time,voicemail_ext,dial_timeout,dial_prefix,campaign_cid,campaign_vdad_exten,campaign_rec_exten,campaign_recording,campaign_rec_filename,campaign_script,get_call_launch,am_message_exten,amd_send_to_vmx,xferconf_a_dtmf,xferconf_a_number,xferconf_b_dtmf,xferconf_b_number,alt_number_dialing,scheduled_callbacks,lead_filter_id,drop_call_seconds,drop_action,safe_harbor_exten,display_dialable_count,wrapup_seconds,wrapup_message,closer_campaigns,use_internal_dnc,allcalls_delay,omit_phone_code,dial_method,available_only_ratio_tally,adaptive_dropped_percentage,adaptive_maximum_level,adaptive_latest_server_time,adaptive_intensity,adaptive_dl_diff_target,concurrent_transfers,auto_alt_dial,auto_alt_dial_statuses,agent_pause_codes_active,campaign_description,campaign_changedate,campaign_stats_refresh,campaign_logindate,dial_statuses,disable_alter_custdata,no_hopper_leads_logins,\"DISABLED\",campaign_allow_inbound,manual_dial_list_id,default_xfer_group,queue_priority,drop_inbound_group,qc_enabled,qc_statuses,qc_lists,qc_web_form_address,qc_script,survey_first_audio_file,survey_dtmf_digits,survey_ni_digit,survey_opt_in_audio_file,survey_ni_audio_file,survey_method,survey_no_response_action,survey_ni_status,survey_response_digit_map,survey_xfer_exten,survey_camp_record_dir,disable_alter_custphone,display_queue_count,qc_get_record_launch,qc_show_recording,qc_shift_id,manual_dial_filter,agent_clipboard_copy,agent_extended_alt_dial,use_campaign_dnc,three_way_call_cid,three_way_dial_prefix,web_form_target,vtiger_search_category,vtiger_create_call_record,vtiger_create_lead_record,vtiger_screen_login,cpd_amd_action,agent_allow_group_alias,default_group_alias,vtiger_search_dead,vtiger_status_call,survey_third_digit,survey_fourth_digit,survey_third_audio_file,survey_fourth_audio_file,survey_third_status,survey_fourth_status,survey_third_exten,survey_fourth_exten,drop_lockout_time,quick_transfer_button,prepopulate_transfer_preset,drop_rate_group,view_calls_in_queue,view_calls_in_queue_launch,grab_calls_in_queue,call_requeue_button,pause_after_each_call,no_hopper_dialing,agent_dial_owner_only,agent_display_dialable_leads,web_form_address_two,waitforsilence_options,agent_select_territories,crm_popup_login,crm_login_address,timer_action,timer_action_message,timer_action_seconds,start_call_url,dispo_call_url,xferconf_c_number,xferconf_d_number,xferconf_e_number,use_custom_cid,scheduled_callbacks_alert,queuemetrics_callstatus_override,extension_appended_cidname,scheduled_callbacks_count,manual_dial_override,blind_monitor_warning,blind_monitor_message,blind_monitor_filename,inbound_queue_no_dial,timer_action_destination,enable_xfer_presets,hide_xfer_number_to_dial,manual_dial_prefix,customer_3way_hangup_logging,customer_3way_hangup_seconds,customer_3way_hangup_action,ivr_park_call,ivr_park_call_agi,manual_preview_dial,realtime_agent_time_stats,use_auto_hopper,auto_hopper_multi,auto_trim_hopper,api_manual_dial,manual_dial_call_time_check,display_leads_count from vicidial_campaigns where campaign_id='$source_campaign_id';"; + $stmt="INSERT INTO vicidial_campaigns (campaign_name,campaign_id,active,dial_status_a,dial_status_b,dial_status_c,dial_status_d,dial_status_e,lead_order,park_ext,park_file_name,web_form_address,allow_closers,hopper_level,auto_dial_level,next_agent_call,local_call_time,voicemail_ext,dial_timeout,dial_prefix,campaign_cid,campaign_vdad_exten,campaign_rec_exten,campaign_recording,campaign_rec_filename,campaign_script,get_call_launch,am_message_exten,amd_send_to_vmx,xferconf_a_dtmf,xferconf_a_number,xferconf_b_dtmf,xferconf_b_number,alt_number_dialing,scheduled_callbacks,lead_filter_id,drop_call_seconds,drop_action,safe_harbor_exten,display_dialable_count,wrapup_seconds,wrapup_message,closer_campaigns,use_internal_dnc,allcalls_delay,omit_phone_code,dial_method,available_only_ratio_tally,adaptive_dropped_percentage,adaptive_maximum_level,adaptive_latest_server_time,adaptive_intensity,adaptive_dl_diff_target,concurrent_transfers,auto_alt_dial,auto_alt_dial_statuses,agent_pause_codes_active,campaign_description,campaign_changedate,campaign_stats_refresh,campaign_logindate,dial_statuses,disable_alter_custdata,no_hopper_leads_logins,list_order_mix,campaign_allow_inbound,manual_dial_list_id,default_xfer_group,queue_priority,drop_inbound_group,qc_enabled,qc_statuses,qc_lists,qc_web_form_address,qc_script,survey_first_audio_file,survey_dtmf_digits,survey_ni_digit,survey_opt_in_audio_file,survey_ni_audio_file,survey_method,survey_no_response_action,survey_ni_status,survey_response_digit_map,survey_xfer_exten,survey_camp_record_dir,disable_alter_custphone,display_queue_count,qc_get_record_launch,qc_show_recording,qc_shift_id,manual_dial_filter,agent_clipboard_copy,agent_extended_alt_dial,use_campaign_dnc,three_way_call_cid,three_way_dial_prefix,web_form_target,vtiger_search_category,vtiger_create_call_record,vtiger_create_lead_record,vtiger_screen_login,cpd_amd_action,agent_allow_group_alias,default_group_alias,vtiger_search_dead,vtiger_status_call,survey_third_digit,survey_fourth_digit,survey_third_audio_file,survey_fourth_audio_file,survey_third_status,survey_fourth_status,survey_third_exten,survey_fourth_exten,drop_lockout_time,quick_transfer_button,prepopulate_transfer_preset,drop_rate_group,view_calls_in_queue,view_calls_in_queue_launch,grab_calls_in_queue,call_requeue_button,pause_after_each_call,no_hopper_dialing,agent_dial_owner_only,agent_display_dialable_leads,web_form_address_two,waitforsilence_options,agent_select_territories,crm_popup_login,crm_login_address,timer_action,timer_action_message,timer_action_seconds,start_call_url,dispo_call_url,xferconf_c_number,xferconf_d_number,xferconf_e_number,use_custom_cid,scheduled_callbacks_alert,queuemetrics_callstatus_override,extension_appended_cidname,scheduled_callbacks_count,manual_dial_override,blind_monitor_warning,blind_monitor_message,blind_monitor_filename,inbound_queue_no_dial,timer_action_destination,enable_xfer_presets,hide_xfer_number_to_dial,manual_dial_prefix,customer_3way_hangup_logging,customer_3way_hangup_seconds,customer_3way_hangup_action,ivr_park_call,ivr_park_call_agi,manual_preview_dial,realtime_agent_time_stats,use_auto_hopper,auto_hopper_multi,auto_trim_hopper,api_manual_dial,manual_dial_call_time_check,display_leads_count,lead_order_randomize) SELECT \"$campaign_name\",\"$campaign_id\",\"N\",dial_status_a,dial_status_b,dial_status_c,dial_status_d,dial_status_e,lead_order,park_ext,park_file_name,web_form_address,allow_closers,hopper_level,auto_dial_level,next_agent_call,local_call_time,voicemail_ext,dial_timeout,dial_prefix,campaign_cid,campaign_vdad_exten,campaign_rec_exten,campaign_recording,campaign_rec_filename,campaign_script,get_call_launch,am_message_exten,amd_send_to_vmx,xferconf_a_dtmf,xferconf_a_number,xferconf_b_dtmf,xferconf_b_number,alt_number_dialing,scheduled_callbacks,lead_filter_id,drop_call_seconds,drop_action,safe_harbor_exten,display_dialable_count,wrapup_seconds,wrapup_message,closer_campaigns,use_internal_dnc,allcalls_delay,omit_phone_code,dial_method,available_only_ratio_tally,adaptive_dropped_percentage,adaptive_maximum_level,adaptive_latest_server_time,adaptive_intensity,adaptive_dl_diff_target,concurrent_transfers,auto_alt_dial,auto_alt_dial_statuses,agent_pause_codes_active,campaign_description,campaign_changedate,campaign_stats_refresh,campaign_logindate,dial_statuses,disable_alter_custdata,no_hopper_leads_logins,\"DISABLED\",campaign_allow_inbound,manual_dial_list_id,default_xfer_group,queue_priority,drop_inbound_group,qc_enabled,qc_statuses,qc_lists,qc_web_form_address,qc_script,survey_first_audio_file,survey_dtmf_digits,survey_ni_digit,survey_opt_in_audio_file,survey_ni_audio_file,survey_method,survey_no_response_action,survey_ni_status,survey_response_digit_map,survey_xfer_exten,survey_camp_record_dir,disable_alter_custphone,display_queue_count,qc_get_record_launch,qc_show_recording,qc_shift_id,manual_dial_filter,agent_clipboard_copy,agent_extended_alt_dial,use_campaign_dnc,three_way_call_cid,three_way_dial_prefix,web_form_target,vtiger_search_category,vtiger_create_call_record,vtiger_create_lead_record,vtiger_screen_login,cpd_amd_action,agent_allow_group_alias,default_group_alias,vtiger_search_dead,vtiger_status_call,survey_third_digit,survey_fourth_digit,survey_third_audio_file,survey_fourth_audio_file,survey_third_status,survey_fourth_status,survey_third_exten,survey_fourth_exten,drop_lockout_time,quick_transfer_button,prepopulate_transfer_preset,drop_rate_group,view_calls_in_queue,view_calls_in_queue_launch,grab_calls_in_queue,call_requeue_button,pause_after_each_call,no_hopper_dialing,agent_dial_owner_only,agent_display_dialable_leads,web_form_address_two,waitforsilence_options,agent_select_territories,crm_popup_login,crm_login_address,timer_action,timer_action_message,timer_action_seconds,start_call_url,dispo_call_url,xferconf_c_number,xferconf_d_number,xferconf_e_number,use_custom_cid,scheduled_callbacks_alert,queuemetrics_callstatus_override,extension_appended_cidname,scheduled_callbacks_count,manual_dial_override,blind_monitor_warning,blind_monitor_message,blind_monitor_filename,inbound_queue_no_dial,timer_action_destination,enable_xfer_presets,hide_xfer_number_to_dial,manual_dial_prefix,customer_3way_hangup_logging,customer_3way_hangup_seconds,customer_3way_hangup_action,ivr_park_call,ivr_park_call_agi,manual_preview_dial,realtime_agent_time_stats,use_auto_hopper,auto_hopper_multi,auto_trim_hopper,api_manual_dial,manual_dial_call_time_check,display_leads_count,lead_order_randomize from vicidial_campaigns where campaign_id='$source_campaign_id';"; $rslt=mysql_query($stmt, $link); $stmtA="INSERT INTO vicidial_campaign_stats (campaign_id) values('$campaign_id');"; @@ -13011,6 +13028,7 @@ if ($ADD==41) $voicemail_ext = ''; $cpd_amd_action = 'DISABLED'; $drop_lockout_time = '0'; + $lead_order_randomize = 'N'; } if (ereg('list_activation',$stage)) { @@ -13095,7 +13113,7 @@ if ($ADD==41) if ( (!ereg("DISABLED",$list_order_mix)) and ($hopper_level < 100) ) {$hopper_level='100';} - $stmtA="UPDATE vicidial_campaigns set campaign_name='$campaign_name',active='$active',dial_status_a='$dial_status_a',dial_status_b='$dial_status_b',dial_status_c='$dial_status_c',dial_status_d='$dial_status_d',dial_status_e='$dial_status_e',lead_order='$lead_order',allow_closers='$allow_closers',hopper_level='$hopper_level', auto_trim_hopper='$auto_trim_hopper', use_auto_hopper='$use_auto_hopper', auto_hopper_multi='$auto_hopper_multi', $adlSQL next_agent_call='$next_agent_call', local_call_time='$local_call_time', voicemail_ext='$voicemail_ext', dial_timeout='$dial_timeout', dial_prefix='$dial_prefix', campaign_cid='$campaign_cid', campaign_vdad_exten='$campaign_vdad_exten', web_form_address='" . mysql_real_escape_string($web_form_address) . "', park_ext='$park_ext', park_file_name='$park_file_name', campaign_rec_exten='$campaign_rec_exten', campaign_recording='$campaign_recording', campaign_rec_filename='$campaign_rec_filename', campaign_script='$script_id', get_call_launch='$get_call_launch', am_message_exten='$am_message_exten', amd_send_to_vmx='$amd_send_to_vmx', xferconf_a_dtmf='$xferconf_a_dtmf',xferconf_a_number='$xferconf_a_number',xferconf_b_dtmf='$xferconf_b_dtmf',xferconf_b_number='$xferconf_b_number',lead_filter_id='$lead_filter_id',alt_number_dialing='$alt_number_dialing',scheduled_callbacks='$scheduled_callbacks',drop_action='$drop_action',drop_call_seconds='$drop_call_seconds',safe_harbor_exten='$safe_harbor_exten',wrapup_seconds='$wrapup_seconds',wrapup_message='$wrapup_message',closer_campaigns='$groups_value',use_internal_dnc='$use_internal_dnc',allcalls_delay='$allcalls_delay',omit_phone_code='$omit_phone_code',dial_method='$dial_method',available_only_ratio_tally='$available_only_ratio_tally',adaptive_dropped_percentage='$adaptive_dropped_percentage',adaptive_maximum_level='$adaptive_maximum_level',adaptive_latest_server_time='$adaptive_latest_server_time',adaptive_intensity='$adaptive_intensity',adaptive_dl_diff_target='$adaptive_dl_diff_target',concurrent_transfers='$concurrent_transfers',auto_alt_dial='$auto_alt_dial',agent_pause_codes_active='$agent_pause_codes_active',campaign_description='$campaign_description',campaign_changedate='$SQLdate',campaign_stats_refresh='$campaign_stats_refresh',disable_alter_custdata='$disable_alter_custdata',no_hopper_leads_logins='$no_hopper_leads_logins',list_order_mix='$list_order_mix',campaign_allow_inbound='$campaign_allow_inbound',manual_dial_list_id='$manual_dial_list_id',default_xfer_group='$default_xfer_group',xfer_groups='$XFERgroups_value',queue_priority='$queue_priority',drop_inbound_group='$drop_inbound_group',disable_alter_custphone='$disable_alter_custphone',display_queue_count='$display_queue_count',manual_dial_filter='$manual_dial_filter',agent_clipboard_copy='$agent_clipboard_copy',agent_extended_alt_dial='$agent_extended_alt_dial',use_campaign_dnc='$use_campaign_dnc',three_way_call_cid='$three_way_call_cid',three_way_dial_prefix='$three_way_dial_prefix',web_form_target='$web_form_target',vtiger_search_category='$vtiger_search_category',vtiger_create_call_record='$vtiger_create_call_record',vtiger_create_lead_record='$vtiger_create_lead_record',vtiger_screen_login='$vtiger_screen_login',cpd_amd_action='$cpd_amd_action',agent_allow_group_alias='$agent_allow_group_alias',default_group_alias='$default_group_alias',vtiger_search_dead='$vtiger_search_dead',vtiger_status_call='$vtiger_status_call',drop_lockout_time='$drop_lockout_time',quick_transfer_button='$quick_transfer_button',prepopulate_transfer_preset='$prepopulate_transfer_preset',drop_rate_group='$drop_rate_group',view_calls_in_queue='$view_calls_in_queue',view_calls_in_queue_launch='$view_calls_in_queue_launch',grab_calls_in_queue='$grab_calls_in_queue',call_requeue_button='$call_requeue_button',pause_after_each_call='$pause_after_each_call',no_hopper_dialing='$no_hopper_dialing',agent_dial_owner_only='$agent_dial_owner_only',agent_display_dialable_leads='$agent_display_dialable_leads',web_form_address_two='" . mysql_real_escape_string($web_form_address_two) . "',waitforsilence_options='$waitforsilence_options',agent_select_territories='$agent_select_territories',crm_popup_login='$crm_popup_login',crm_login_address='" . mysql_real_escape_string($crm_login_address) . "',timer_action='$timer_action',timer_action_message='$timer_action_message',timer_action_seconds='$timer_action_seconds',start_call_url='" . mysql_real_escape_string($start_call_url) . "',dispo_call_url='" . mysql_real_escape_string($dispo_call_url) . "',xferconf_c_number='$xferconf_c_number',xferconf_d_number='$xferconf_d_number',xferconf_e_number='$xferconf_e_number',use_custom_cid='$use_custom_cid',scheduled_callbacks_alert='$scheduled_callbacks_alert',queuemetrics_callstatus_override='$queuemetrics_callstatus',extension_appended_cidname='$extension_appended_cidname',scheduled_callbacks_count='$scheduled_callbacks_count',manual_dial_override='$manual_dial_override',blind_monitor_warning='$blind_monitor_warning',blind_monitor_message='" . mysql_real_escape_string($blind_monitor_message) . "',blind_monitor_filename='$blind_monitor_filename',inbound_queue_no_dial='$inbound_queue_no_dial',timer_action_destination='$timer_action_destination',enable_xfer_presets='$enable_xfer_presets',hide_xfer_number_to_dial='$hide_xfer_number_to_dial',manual_dial_prefix='$manual_dial_prefix',customer_3way_hangup_logging='$customer_3way_hangup_logging',customer_3way_hangup_seconds='$customer_3way_hangup_seconds',customer_3way_hangup_action='$customer_3way_hangup_action',ivr_park_call='$ivr_park_call',ivr_park_call_agi='$ivr_park_call_agi',manual_preview_dial='$manual_preview_dial',realtime_agent_time_stats='$realtime_agent_time_stats',api_manual_dial='$api_manual_dial',manual_dial_call_time_check='$manual_dial_call_time_check' where campaign_id='$campaign_id';"; + $stmtA="UPDATE vicidial_campaigns set campaign_name='$campaign_name',active='$active',dial_status_a='$dial_status_a',dial_status_b='$dial_status_b',dial_status_c='$dial_status_c',dial_status_d='$dial_status_d',dial_status_e='$dial_status_e',lead_order='$lead_order',allow_closers='$allow_closers',hopper_level='$hopper_level', auto_trim_hopper='$auto_trim_hopper', use_auto_hopper='$use_auto_hopper', auto_hopper_multi='$auto_hopper_multi', $adlSQL next_agent_call='$next_agent_call', local_call_time='$local_call_time', voicemail_ext='$voicemail_ext', dial_timeout='$dial_timeout', dial_prefix='$dial_prefix', campaign_cid='$campaign_cid', campaign_vdad_exten='$campaign_vdad_exten', web_form_address='" . mysql_real_escape_string($web_form_address) . "', park_ext='$park_ext', park_file_name='$park_file_name', campaign_rec_exten='$campaign_rec_exten', campaign_recording='$campaign_recording', campaign_rec_filename='$campaign_rec_filename', campaign_script='$script_id', get_call_launch='$get_call_launch', am_message_exten='$am_message_exten', amd_send_to_vmx='$amd_send_to_vmx', xferconf_a_dtmf='$xferconf_a_dtmf',xferconf_a_number='$xferconf_a_number',xferconf_b_dtmf='$xferconf_b_dtmf',xferconf_b_number='$xferconf_b_number',lead_filter_id='$lead_filter_id',alt_number_dialing='$alt_number_dialing',scheduled_callbacks='$scheduled_callbacks',drop_action='$drop_action',drop_call_seconds='$drop_call_seconds',safe_harbor_exten='$safe_harbor_exten',wrapup_seconds='$wrapup_seconds',wrapup_message='$wrapup_message',closer_campaigns='$groups_value',use_internal_dnc='$use_internal_dnc',allcalls_delay='$allcalls_delay',omit_phone_code='$omit_phone_code',dial_method='$dial_method',available_only_ratio_tally='$available_only_ratio_tally',adaptive_dropped_percentage='$adaptive_dropped_percentage',adaptive_maximum_level='$adaptive_maximum_level',adaptive_latest_server_time='$adaptive_latest_server_time',adaptive_intensity='$adaptive_intensity',adaptive_dl_diff_target='$adaptive_dl_diff_target',concurrent_transfers='$concurrent_transfers',auto_alt_dial='$auto_alt_dial',agent_pause_codes_active='$agent_pause_codes_active',campaign_description='$campaign_description',campaign_changedate='$SQLdate',campaign_stats_refresh='$campaign_stats_refresh',disable_alter_custdata='$disable_alter_custdata',no_hopper_leads_logins='$no_hopper_leads_logins',list_order_mix='$list_order_mix',campaign_allow_inbound='$campaign_allow_inbound',manual_dial_list_id='$manual_dial_list_id',default_xfer_group='$default_xfer_group',xfer_groups='$XFERgroups_value',queue_priority='$queue_priority',drop_inbound_group='$drop_inbound_group',disable_alter_custphone='$disable_alter_custphone',display_queue_count='$display_queue_count',manual_dial_filter='$manual_dial_filter',agent_clipboard_copy='$agent_clipboard_copy',agent_extended_alt_dial='$agent_extended_alt_dial',use_campaign_dnc='$use_campaign_dnc',three_way_call_cid='$three_way_call_cid',three_way_dial_prefix='$three_way_dial_prefix',web_form_target='$web_form_target',vtiger_search_category='$vtiger_search_category',vtiger_create_call_record='$vtiger_create_call_record',vtiger_create_lead_record='$vtiger_create_lead_record',vtiger_screen_login='$vtiger_screen_login',cpd_amd_action='$cpd_amd_action',agent_allow_group_alias='$agent_allow_group_alias',default_group_alias='$default_group_alias',vtiger_search_dead='$vtiger_search_dead',vtiger_status_call='$vtiger_status_call',drop_lockout_time='$drop_lockout_time',quick_transfer_button='$quick_transfer_button',prepopulate_transfer_preset='$prepopulate_transfer_preset',drop_rate_group='$drop_rate_group',view_calls_in_queue='$view_calls_in_queue',view_calls_in_queue_launch='$view_calls_in_queue_launch',grab_calls_in_queue='$grab_calls_in_queue',call_requeue_button='$call_requeue_button',pause_after_each_call='$pause_after_each_call',no_hopper_dialing='$no_hopper_dialing',agent_dial_owner_only='$agent_dial_owner_only',agent_display_dialable_leads='$agent_display_dialable_leads',web_form_address_two='" . mysql_real_escape_string($web_form_address_two) . "',waitforsilence_options='$waitforsilence_options',agent_select_territories='$agent_select_territories',crm_popup_login='$crm_popup_login',crm_login_address='" . mysql_real_escape_string($crm_login_address) . "',timer_action='$timer_action',timer_action_message='$timer_action_message',timer_action_seconds='$timer_action_seconds',start_call_url='" . mysql_real_escape_string($start_call_url) . "',dispo_call_url='" . mysql_real_escape_string($dispo_call_url) . "',xferconf_c_number='$xferconf_c_number',xferconf_d_number='$xferconf_d_number',xferconf_e_number='$xferconf_e_number',use_custom_cid='$use_custom_cid',scheduled_callbacks_alert='$scheduled_callbacks_alert',queuemetrics_callstatus_override='$queuemetrics_callstatus',extension_appended_cidname='$extension_appended_cidname',scheduled_callbacks_count='$scheduled_callbacks_count',manual_dial_override='$manual_dial_override',blind_monitor_warning='$blind_monitor_warning',blind_monitor_message='" . mysql_real_escape_string($blind_monitor_message) . "',blind_monitor_filename='$blind_monitor_filename',inbound_queue_no_dial='$inbound_queue_no_dial',timer_action_destination='$timer_action_destination',enable_xfer_presets='$enable_xfer_presets',hide_xfer_number_to_dial='$hide_xfer_number_to_dial',manual_dial_prefix='$manual_dial_prefix',customer_3way_hangup_logging='$customer_3way_hangup_logging',customer_3way_hangup_seconds='$customer_3way_hangup_seconds',customer_3way_hangup_action='$customer_3way_hangup_action',ivr_park_call='$ivr_park_call',ivr_park_call_agi='$ivr_park_call_agi',manual_preview_dial='$manual_preview_dial',realtime_agent_time_stats='$realtime_agent_time_stats',api_manual_dial='$api_manual_dial',manual_dial_call_time_check='$manual_dial_call_time_check',lead_order_randomize='$lead_order_randomize' where campaign_id='$campaign_id';"; $rslt=mysql_query($stmtA, $link); if ($reset_hopper == 'Y') @@ -15375,7 +15393,7 @@ if ($ADD==411111111111111) } $reports_use_slave_db = preg_replace("/,$/","",$new_field_value); - $stmt="UPDATE system_settings set use_non_latin='$use_non_latin',webroot_writable='$webroot_writable',enable_queuemetrics_logging='$enable_queuemetrics_logging',queuemetrics_server_ip='$queuemetrics_server_ip',queuemetrics_dbname='$queuemetrics_dbname',queuemetrics_login='$queuemetrics_login',queuemetrics_pass='$queuemetrics_pass',queuemetrics_url='$queuemetrics_url',queuemetrics_log_id='$queuemetrics_log_id',queuemetrics_eq_prepend='$queuemetrics_eq_prepend',vicidial_agent_disable='$vicidial_agent_disable',allow_sipsak_messages='$allow_sipsak_messages',admin_home_url='$admin_home_url',enable_agc_xfer_log='$enable_agc_xfer_log',timeclock_end_of_day='$timeclock_end_of_day',vdc_header_date_format='$vdc_header_date_format',vdc_customer_date_format='$vdc_customer_date_format',vdc_header_phone_format='$vdc_header_phone_format',vdc_agent_api_active='$vdc_agent_api_active',enable_vtiger_integration='$enable_vtiger_integration',vtiger_server_ip='$vtiger_server_ip',vtiger_dbname='$vtiger_dbname',vtiger_login='$vtiger_login',vtiger_pass='$vtiger_pass',vtiger_url='$vtiger_url',qc_features_active='$qc_features_active',outbound_autodial_active='$outbound_autodial_active',outbound_calls_per_second='$outbound_calls_per_second',enable_tts_integration='$enable_tts_integration',agentonly_callback_campaign_lock='$agentonly_callback_campaign_lock',sounds_central_control_active='$sounds_central_control_active',sounds_web_server='$sounds_web_server',sounds_web_directory='$sounds_web_directory',active_voicemail_server='$active_voicemail_server',auto_dial_limit='$auto_dial_limit',user_territories_active='$user_territories_active',allow_custom_dialplan='$allow_custom_dialplan',enable_second_webform='$enable_second_webform',default_webphone='$default_webphone',default_external_server_ip='$default_external_server_ip',webphone_url='" . mysql_real_escape_string($webphone_url) . "',enable_agc_dispo_log='$enable_agc_dispo_log',custom_dialplan_entry='$custom_dialplan_entry',queuemetrics_loginout='$queuemetrics_loginout',callcard_enabled='$callcard_enabled',queuemetrics_callstatus='$queuemetrics_callstatus',default_codecs='$default_codecs',admin_web_directory='$admin_web_directory',label_title='$label_title',label_first_name='$label_first_name',label_middle_initial='$label_middle_initial',label_last_name='$label_last_name',label_address1='$label_address1',label_address2='$label_address2',label_address3='$label_address3',label_city='$label_city',label_state='$label_state',label_province='$label_province',label_postal_code='$label_postal_code',label_vendor_lead_code='$label_vendor_lead_code',label_gender='$label_gender',label_phone_number='$label_phone_number',label_phone_code='$label_phone_code',label_alt_phone='$label_alt_phone',label_security_phrase='$label_security_phrase',label_email='$label_email',label_comments='$label_comments',custom_fields_enabled='$custom_fields_enabled',slave_db_server='$slave_db_server',reports_use_slave_db='$reports_use_slave_db',webphone_systemkey='$webphone_systemkey',first_login_trigger='$first_login_trigger',default_phone_registration_password='$default_phone_registration_password',default_phone_login_password='$default_phone_login_password',default_server_password='$default_server_password',admin_modify_refresh='$admin_modify_refresh',nocache_admin='$nocache_admin',generate_cross_server_exten='$generate_cross_server_exten',queuemetrics_addmember_enabled='$queuemetrics_addmember_enabled';"; + $stmt="UPDATE system_settings set use_non_latin='$use_non_latin',webroot_writable='$webroot_writable',enable_queuemetrics_logging='$enable_queuemetrics_logging',queuemetrics_server_ip='$queuemetrics_server_ip',queuemetrics_dbname='$queuemetrics_dbname',queuemetrics_login='$queuemetrics_login',queuemetrics_pass='$queuemetrics_pass',queuemetrics_url='$queuemetrics_url',queuemetrics_log_id='$queuemetrics_log_id',queuemetrics_eq_prepend='$queuemetrics_eq_prepend',vicidial_agent_disable='$vicidial_agent_disable',allow_sipsak_messages='$allow_sipsak_messages',admin_home_url='$admin_home_url',enable_agc_xfer_log='$enable_agc_xfer_log',timeclock_end_of_day='$timeclock_end_of_day',vdc_header_date_format='$vdc_header_date_format',vdc_customer_date_format='$vdc_customer_date_format',vdc_header_phone_format='$vdc_header_phone_format',vdc_agent_api_active='$vdc_agent_api_active',enable_vtiger_integration='$enable_vtiger_integration',vtiger_server_ip='$vtiger_server_ip',vtiger_dbname='$vtiger_dbname',vtiger_login='$vtiger_login',vtiger_pass='$vtiger_pass',vtiger_url='$vtiger_url',qc_features_active='$qc_features_active',outbound_autodial_active='$outbound_autodial_active',outbound_calls_per_second='$outbound_calls_per_second',enable_tts_integration='$enable_tts_integration',agentonly_callback_campaign_lock='$agentonly_callback_campaign_lock',sounds_central_control_active='$sounds_central_control_active',sounds_web_server='$sounds_web_server',sounds_web_directory='$sounds_web_directory',active_voicemail_server='$active_voicemail_server',auto_dial_limit='$auto_dial_limit',user_territories_active='$user_territories_active',allow_custom_dialplan='$allow_custom_dialplan',enable_second_webform='$enable_second_webform',default_webphone='$default_webphone',default_external_server_ip='$default_external_server_ip',webphone_url='" . mysql_real_escape_string($webphone_url) . "',enable_agc_dispo_log='$enable_agc_dispo_log',custom_dialplan_entry='$custom_dialplan_entry',queuemetrics_loginout='$queuemetrics_loginout',callcard_enabled='$callcard_enabled',queuemetrics_callstatus='$queuemetrics_callstatus',default_codecs='$default_codecs',admin_web_directory='$admin_web_directory',label_title='$label_title',label_first_name='$label_first_name',label_middle_initial='$label_middle_initial',label_last_name='$label_last_name',label_address1='$label_address1',label_address2='$label_address2',label_address3='$label_address3',label_city='$label_city',label_state='$label_state',label_province='$label_province',label_postal_code='$label_postal_code',label_vendor_lead_code='$label_vendor_lead_code',label_gender='$label_gender',label_phone_number='$label_phone_number',label_phone_code='$label_phone_code',label_alt_phone='$label_alt_phone',label_security_phrase='$label_security_phrase',label_email='$label_email',label_comments='$label_comments',custom_fields_enabled='$custom_fields_enabled',slave_db_server='$slave_db_server',reports_use_slave_db='$reports_use_slave_db',webphone_systemkey='$webphone_systemkey',first_login_trigger='$first_login_trigger',default_phone_registration_password='$default_phone_registration_password',default_phone_login_password='$default_phone_login_password',default_server_password='$default_server_password',admin_modify_refresh='$admin_modify_refresh',nocache_admin='$nocache_admin',generate_cross_server_exten='$generate_cross_server_exten',queuemetrics_addmember_enabled='$queuemetrics_addmember_enabled',queuemetrics_dispo_pause='$queuemetrics_dispo_pause';"; $rslt=mysql_query($stmt, $link); ### LOG INSERTION Admin Log Table ### @@ -16498,7 +16516,7 @@ if ($ADD==62) ############################################# ##### START QUEUEMETRICS LOGGING LOOKUP ##### - $stmt = "SELECT enable_queuemetrics_logging,queuemetrics_server_ip,queuemetrics_dbname,queuemetrics_login,queuemetrics_pass,queuemetrics_log_id,queuemetrics_loginout,queuemetrics_addmember_enabled FROM system_settings;"; + $stmt = "SELECT enable_queuemetrics_logging,queuemetrics_server_ip,queuemetrics_dbname,queuemetrics_login,queuemetrics_pass,queuemetrics_log_id,queuemetrics_loginout,queuemetrics_addmember_enabled,queuemetrics_dispo_pause FROM system_settings;"; $rslt=mysql_query($stmt, $link); if ($DB) {echo "
$stmt\n";} $qm_conf_ct = mysql_num_rows($rslt); @@ -16513,6 +16531,7 @@ if ($ADD==62) $queuemetrics_log_id = $row[5]; $queuemetrics_loginout = $row[6]; $queuemetrics_addmember_enabled = $row[7]; + $queuemetrics_dispo_pause = $row[8]; } ##### END QUEUEMETRICS LOGGING LOOKUP ##### ########################################### @@ -16547,6 +16566,23 @@ if ($ADD==62) if ($queuemetrics_addmember_enabled > 0) { + if ( ($time_logged_in < 1) or ($queuemetrics_loginout == 'NONE') ) + { + $stmtB = "SELECT agent,time_id,data3 FROM queue_log where agent='Agent/$VLA_user[$k]' and verb='PAUSEREASON' and data1='LOGIN' order by time_id desc limit 1;"; + $rsltB=mysql_query($stmtB, $linkB); + if ($DB) {echo "
$stmtB\n";} + $qml_ct = mysql_num_rows($rsltB); + if ($qml_ct > 0) + { + $row=mysql_fetch_row($rsltB); + $agent_logged_in = $row[0]; + $time_logged_in = $row[1]; + $RAWtime_logged_in = $row[1]; + $phone_logged_in = $row[2]; + } + $time_logged_in = ($now_date_epoch - $time_logged_in); + if ($time_logged_in > 1000000) {$time_logged_in=1;} + } $stmt = "SELECT distinct queue FROM queue_log where time_id >= $RAWtime_logged_in and agent='$agent_logged_in' and verb IN('ADDMEMBER','ADDMEMBER2') order by time_id desc;"; $rslt=mysql_query($stmt, $linkB); if ($DB) {echo "$stmt\n";} @@ -16569,9 +16605,12 @@ if ($ADD==62) } } - $stmtB = "INSERT INTO queue_log SET partition='P01',time_id='$now_date_epoch',call_id='NONE',queue='NONE',agent='$agent_logged_in',verb='$QM_LOGOFF',serverid='$queuemetrics_log_id',data1='$phone_logged_in',data2='$time_logged_in';"; - if ($DB) {echo "
$stmtB\n";} - $rsltB=mysql_query($stmtB, $linkB); + if ($queuemetrics_loginout != 'NONE') + { + $stmtB = "INSERT INTO queue_log SET partition='P01',time_id='$now_date_epoch',call_id='NONE',queue='NONE',agent='$agent_logged_in',verb='$QM_LOGOFF',serverid='$queuemetrics_log_id',data1='$phone_logged_in',data2='$time_logged_in';"; + if ($DB) {echo "
$stmtB\n";} + $rsltB=mysql_query($stmtB, $linkB); + } } echo "\n"; @@ -18132,7 +18171,7 @@ if ($ADD==3) echo "

Click here for user CallBack Holds\n"; if ($LOGuser_level >= 9) { - echo "

Click here to see Admin chages to this record\n"; + echo "

Click here to see Admin changes to this record\n"; } } } @@ -18189,7 +18228,7 @@ if ($ADD==31) $enable_vtiger_integration_LU = $row[0]; $vtiger_url_LU = $row[1]; - $stmt="SELECT campaign_id,campaign_name,active,dial_status_a,dial_status_b,dial_status_c,dial_status_d,dial_status_e,lead_order,park_ext,park_file_name,web_form_address,allow_closers,hopper_level,auto_dial_level,next_agent_call,local_call_time,voicemail_ext,dial_timeout,dial_prefix,campaign_cid,campaign_vdad_exten,campaign_rec_exten,campaign_recording,campaign_rec_filename,campaign_script,get_call_launch,am_message_exten,amd_send_to_vmx,xferconf_a_dtmf,xferconf_a_number,xferconf_b_dtmf,xferconf_b_number,alt_number_dialing,scheduled_callbacks,lead_filter_id,drop_call_seconds,drop_action,safe_harbor_exten,display_dialable_count,wrapup_seconds,wrapup_message,closer_campaigns,use_internal_dnc,allcalls_delay,omit_phone_code,dial_method,available_only_ratio_tally,adaptive_dropped_percentage,adaptive_maximum_level,adaptive_latest_server_time,adaptive_intensity,adaptive_dl_diff_target,concurrent_transfers,auto_alt_dial,auto_alt_dial_statuses,agent_pause_codes_active,campaign_description,campaign_changedate,campaign_stats_refresh,campaign_logindate,dial_statuses,disable_alter_custdata,no_hopper_leads_logins,list_order_mix,campaign_allow_inbound,manual_dial_list_id,default_xfer_group,xfer_groups,queue_priority,drop_inbound_group,qc_enabled,qc_statuses,qc_lists,qc_shift_id,qc_get_record_launch,qc_show_recording,qc_web_form_address,qc_script,survey_first_audio_file,survey_dtmf_digits,survey_ni_digit,survey_opt_in_audio_file,survey_ni_audio_file,survey_method,survey_no_response_action,survey_ni_status,survey_response_digit_map,survey_xfer_exten,survey_camp_record_dir,disable_alter_custphone,display_queue_count,manual_dial_filter,agent_clipboard_copy,agent_extended_alt_dial,use_campaign_dnc,three_way_call_cid,three_way_dial_prefix,web_form_target,vtiger_search_category,vtiger_create_call_record,vtiger_create_lead_record,vtiger_screen_login,cpd_amd_action,agent_allow_group_alias,default_group_alias,vtiger_search_dead,vtiger_status_call,survey_third_digit,survey_third_audio_file,survey_third_status,survey_third_exten,survey_fourth_digit,survey_fourth_audio_file,survey_fourth_status,survey_fourth_exten,drop_lockout_time,quick_transfer_button,prepopulate_transfer_preset,drop_rate_group,view_calls_in_queue,view_calls_in_queue_launch,grab_calls_in_queue,call_requeue_button,pause_after_each_call,no_hopper_dialing,agent_dial_owner_only,agent_display_dialable_leads,web_form_address_two,waitforsilence_options,agent_select_territories,campaign_calldate,crm_popup_login,crm_login_address,timer_action,timer_action_message,timer_action_seconds,start_call_url,dispo_call_url,xferconf_c_number,xferconf_d_number,xferconf_e_number,use_custom_cid,scheduled_callbacks_alert,queuemetrics_callstatus_override,extension_appended_cidname,scheduled_callbacks_count,manual_dial_override,blind_monitor_warning,blind_monitor_message,blind_monitor_filename,inbound_queue_no_dial,timer_action_destination,enable_xfer_presets,hide_xfer_number_to_dial,manual_dial_prefix,customer_3way_hangup_logging,customer_3way_hangup_seconds,customer_3way_hangup_action,ivr_park_call,ivr_park_call_agi,manual_preview_dial,realtime_agent_time_stats,use_auto_hopper,auto_hopper_multi,auto_trim_hopper,api_manual_dial,manual_dial_call_time_check,display_leads_count from vicidial_campaigns where campaign_id='$campaign_id';"; + $stmt="SELECT campaign_id,campaign_name,active,dial_status_a,dial_status_b,dial_status_c,dial_status_d,dial_status_e,lead_order,park_ext,park_file_name,web_form_address,allow_closers,hopper_level,auto_dial_level,next_agent_call,local_call_time,voicemail_ext,dial_timeout,dial_prefix,campaign_cid,campaign_vdad_exten,campaign_rec_exten,campaign_recording,campaign_rec_filename,campaign_script,get_call_launch,am_message_exten,amd_send_to_vmx,xferconf_a_dtmf,xferconf_a_number,xferconf_b_dtmf,xferconf_b_number,alt_number_dialing,scheduled_callbacks,lead_filter_id,drop_call_seconds,drop_action,safe_harbor_exten,display_dialable_count,wrapup_seconds,wrapup_message,closer_campaigns,use_internal_dnc,allcalls_delay,omit_phone_code,dial_method,available_only_ratio_tally,adaptive_dropped_percentage,adaptive_maximum_level,adaptive_latest_server_time,adaptive_intensity,adaptive_dl_diff_target,concurrent_transfers,auto_alt_dial,auto_alt_dial_statuses,agent_pause_codes_active,campaign_description,campaign_changedate,campaign_stats_refresh,campaign_logindate,dial_statuses,disable_alter_custdata,no_hopper_leads_logins,list_order_mix,campaign_allow_inbound,manual_dial_list_id,default_xfer_group,xfer_groups,queue_priority,drop_inbound_group,qc_enabled,qc_statuses,qc_lists,qc_shift_id,qc_get_record_launch,qc_show_recording,qc_web_form_address,qc_script,survey_first_audio_file,survey_dtmf_digits,survey_ni_digit,survey_opt_in_audio_file,survey_ni_audio_file,survey_method,survey_no_response_action,survey_ni_status,survey_response_digit_map,survey_xfer_exten,survey_camp_record_dir,disable_alter_custphone,display_queue_count,manual_dial_filter,agent_clipboard_copy,agent_extended_alt_dial,use_campaign_dnc,three_way_call_cid,three_way_dial_prefix,web_form_target,vtiger_search_category,vtiger_create_call_record,vtiger_create_lead_record,vtiger_screen_login,cpd_amd_action,agent_allow_group_alias,default_group_alias,vtiger_search_dead,vtiger_status_call,survey_third_digit,survey_third_audio_file,survey_third_status,survey_third_exten,survey_fourth_digit,survey_fourth_audio_file,survey_fourth_status,survey_fourth_exten,drop_lockout_time,quick_transfer_button,prepopulate_transfer_preset,drop_rate_group,view_calls_in_queue,view_calls_in_queue_launch,grab_calls_in_queue,call_requeue_button,pause_after_each_call,no_hopper_dialing,agent_dial_owner_only,agent_display_dialable_leads,web_form_address_two,waitforsilence_options,agent_select_territories,campaign_calldate,crm_popup_login,crm_login_address,timer_action,timer_action_message,timer_action_seconds,start_call_url,dispo_call_url,xferconf_c_number,xferconf_d_number,xferconf_e_number,use_custom_cid,scheduled_callbacks_alert,queuemetrics_callstatus_override,extension_appended_cidname,scheduled_callbacks_count,manual_dial_override,blind_monitor_warning,blind_monitor_message,blind_monitor_filename,inbound_queue_no_dial,timer_action_destination,enable_xfer_presets,hide_xfer_number_to_dial,manual_dial_prefix,customer_3way_hangup_logging,customer_3way_hangup_seconds,customer_3way_hangup_action,ivr_park_call,ivr_park_call_agi,manual_preview_dial,realtime_agent_time_stats,use_auto_hopper,auto_hopper_multi,auto_trim_hopper,api_manual_dial,manual_dial_call_time_check,display_leads_count,lead_order_randomize from vicidial_campaigns where campaign_id='$campaign_id';"; $rslt=mysql_query($stmt, $link); $row=mysql_fetch_row($rslt); $campaign_name = $row[1]; @@ -18357,6 +18396,7 @@ if ($ADD==31) $api_manual_dial = $row[166]; $manual_dial_call_time_check = $row[167]; $display_leads_count = $row[168]; + $lead_order_randomize = $row[169]; if (ereg("DISABLED",$list_order_mix)) {$DEFlistDISABLE = ''; $DEFstatusDISABLED=0;} @@ -18742,6 +18782,8 @@ if ($ADD==31) $NWB#vicidial_campaigns-lead_order$NWE\n"; + echo "List Order Randomize: $NWB#vicidial_campaigns-lead_order_randomize$NWE\n"; + echo "List Mix: \n"; @@ -26107,10 +26150,12 @@ if ($ADD==311111111111111) echo "QueueMetrics Login-Out: $NWB#settings-queuemetrics_loginout$NWE\n"; echo "QueueMetrics CallStatus: $NWB#settings-queuemetrics_callstatus$NWE\n"; echo "QueueMetrics Addmember Enabled: $NWB#settings-queuemetrics_addmember_enabled$NWE\n"; + echo "QueueMetrics Dispo Pause Code: $NWB#settings-queuemetrics_dispo_pause$NWE\n"; echo "Enable Vtiger Integration: $NWB#settings-enable_vtiger_integration$NWE\n"; echo "   Click here to Synchronize users with Vtiger\n"; @@ -26127,7 +26172,7 @@ if ($ADD==311111111111111) echo "\n"; if ($LOGuser_level >= 9) { - echo "

Click here to see Admin chages to the system settings\n"; + echo "

Click here to see Admin changes to the system settings\n"; } } else @@ -28764,7 +28809,7 @@ if ($ADD==999995) echo "
Welcome to ViciDial: copyright, trademark and license page

\n"; echo "
\n"; - echo "\n"; + echo "\n"; echo "\n"; @@ -28795,7 +28840,7 @@ echo "

"; echo "VERSION: $admin_version
"; echo "BUILD: $build\n"; if (!preg_match("/_BUILD_/",$SShosted_settings)) - {echo "
© 2010 ViciDial Group
";} + {echo "
© 2011 ViciDial Group
";} echo "\n"; ?>
Copyright:   The ViciDial Call Center Suite is maintained by the ViciDial Group, © 2010
Copyright:   The ViciDial Call Center Suite is maintained by the ViciDial Group, © 2011
Trademark:   \"VICIDIAL\" is a registered trademark of the ViciDial Group. Here is our trademark use policy