diff --git a/agc_2-X/trunk/docs/CRM_EXAMPLE_SKIN.txt b/agc_2-X/trunk/docs/CRM_EXAMPLE_SKIN.txt
index fae68115..a69fd771 100644
--- a/agc_2-X/trunk/docs/CRM_EXAMPLE_SKIN.txt
+++ b/agc_2-X/trunk/docs/CRM_EXAMPLE_SKIN.txt
@@ -1,4 +1,4 @@
-CRM EXAMPLE SKIN DOCUMENT Started: 2015-12-27 Updated: 2017-06-01
+CRM EXAMPLE SKIN DOCUMENT Started: 2015-12-27 Updated: 2020-08-28
This document describes one method of integrating with the agent screen using
a basic skin. This method could be used as a guide to integrate a CRM web system
@@ -56,3 +56,10 @@ Notes:
- The example code shown assumes a campaign with only outbound auto-dial and inbound call handling in a RATIO or ADAPT dial method.
- The example code assumes Campaign Pause Codes is not enabled
- For more tight integration with your CRM, take a look at the AGENT_EVENTS_PUSH.txt document for information on how to get agent events pushed to your system
+
+
+Additional enhancements:
+- The agc/alt_display.php script can function as a top panel for a custom agent web screen showing a live call indicator, call timer and call-waiting counter and timer. To activate it you will need to enable the options.php setting "$alt_display_enabled". Example URLs:
+http://server/agc/alt_display.php?user=6666&ACTION=top_panel
+http://server/agc/alt_display.php?user=6666&ACTION=top_panel_realtime
+http://server/agc/alt_display.php?user=6666&ACTION=agent_status
diff --git a/agc_2-X/trunk/www/agc/alt_display.php b/agc_2-X/trunk/www/agc/alt_display.php
new file mode 100644
index 00000000..62fd71a1
--- /dev/null
+++ b/agc_2-X/trunk/www/agc/alt_display.php
@@ -0,0 +1,586 @@
+ LICENSE: AGPLv2
+#
+# This script is designed to display agent screen information outside of the agent screen
+# To use this script, you must set the options.php setting $alt_display_enabled = '1';
+#
+# required variables:
+# - $user
+#
+# Available ACTIONs:
+# - top_panel = static agent dashboard
+# - top_panel_realtime = agent dashboard reloading every second
+# - agent_status = data-only compressed details for logged-in agent status
+#
+# CHANGELOG:
+# 200827-1157 - First build
+#
+
+$version = '2.14-1';
+$build = '200827-1157';
+$php_script = 'alt_display.php';
+$mel=1; # Mysql Error Log enabled = 1
+$mysql_log_count=11;
+$one_mysql_log=0;
+$DB=0;
+$VD_login=0;
+$SSagent_debug_logging=0;
+$pause_to_code_jump=0;
+$startMS = microtime();
+
+require_once("dbconnect_mysqli.php");
+require_once("functions.php");
+
+### If you have globals turned off uncomment these lines
+if (isset($_GET["user"])) {$user=$_GET["user"];}
+ elseif (isset($_POST["user"])) {$user=$_POST["user"];}
+if (isset($_GET["stage"])) {$stage=$_GET["stage"];}
+ elseif (isset($_POST["stage"])) {$stage=$_POST["stage"];}
+if (isset($_GET["ACTION"])) {$ACTION=$_GET["ACTION"];}
+ elseif (isset($_POST["ACTION"])) {$ACTION=$_POST["ACTION"];}
+if (isset($_GET["DB"])) {$DB=$_GET["DB"];}
+ elseif (isset($_POST["DB"])) {$DB=$_POST["DB"];}
+
+$user = preg_replace("/\'|\"|\\\\|;/","",$user);
+$stage = preg_replace("/[^-_0-9a-zA-Z]/","",$stage);
+$ACTION = preg_replace('/[^-_0-9a-zA-Z]/','',$ACTION);
+$DB = preg_replace('/[^-_0-9a-zA-Z]/','',$DB);
+
+# default optional vars if not set
+if (!isset($stage)) {$stage="default";}
+if (!isset($ACTION)) {$ACTION="top_panel";}
+
+$alt_display_enabled = '0'; # set to 1 to allow the alt_display.php script to be used
+
+# if options file exists, use the override values for the above variables
+# see the options-example.php file for more information
+if (file_exists('options.php'))
+ {
+ require_once('options.php');
+ }
+
+header ("Content-type: text/html; charset=utf-8");
+header ("Cache-Control: no-cache, must-revalidate"); // HTTP/1.1
+header ("Pragma: no-cache"); // HTTP/1.0
+
+if ($alt_display_enabled < 1)
+ {
+ echo "ERROR: Alt Display script disabled: |$user|$alt_display_enabled|\n";
+ exit;
+ }
+if (strlen($user) < 1)
+ {
+ echo "ERROR: user not defined: |$user|\n";
+ exit;
+ }
+
+$txt = '.txt';
+$StarTtime = date("U");
+$NOW_DATE = date("Y-m-d");
+$NOW_TIME = date("Y-m-d H:i:s");
+$SQLdate = $NOW_TIME;
+$CIDdate = date("mdHis");
+$ENTRYdate = date("YmdHis");
+$MT[0]='';
+$agents='@agents';
+$US='_';
+while (strlen($CIDdate) > 9) {$CIDdate = substr("$CIDdate", 1);}
+$check_time = ($StarTtime - 86400);
+
+$secX = date("U");
+$epoch = $secX;
+$hour = date("H");
+$min = date("i");
+$sec = date("s");
+$mon = date("m");
+$mday = date("d");
+$year = date("Y");
+$isdst = date("I");
+$Shour = date("H");
+$Smin = date("i");
+$Ssec = date("s");
+$Smon = date("m");
+$Smday = date("d");
+$Syear = date("Y");
+
+### Grab Server GMT value from the database
+$stmt="SELECT local_gmt FROM servers where active='Y' limit 1;";
+$rslt=mysql_to_mysqli($stmt, $link);
+ if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'09001',$user,$server_ip,$session_name,$one_mysql_log);}
+$gmt_recs = mysqli_num_rows($rslt);
+if ($gmt_recs > 0)
+ {
+ $row=mysqli_fetch_row($rslt);
+ $DBSERVER_GMT = $row[0];
+ if (strlen($DBSERVER_GMT)>0) {$SERVER_GMT = $DBSERVER_GMT;}
+ if ($isdst) {$SERVER_GMT++;}
+ }
+else
+ {
+ $SERVER_GMT = date("O");
+ $SERVER_GMT = preg_replace("/\+/i","",$SERVER_GMT);
+ $SERVER_GMT = ($SERVER_GMT + 0);
+ $SERVER_GMT = ($SERVER_GMT / 100);
+ }
+
+$LOCAL_GMT_OFF = $SERVER_GMT;
+$LOCAL_GMT_OFF_STD = $SERVER_GMT;
+
+
+#############################################
+##### START SYSTEM_SETTINGS LOOKUP #####
+$stmt = "SELECT use_non_latin,timeclock_end_of_day,agentonly_callback_campaign_lock,alt_log_server_ip,alt_log_dbname,alt_log_login,alt_log_pass,tables_use_alt_log_db,qc_features_active,allow_emails,callback_time_24hour,enable_languages,language_method,agent_debug_logging,default_language,active_modules,allow_chats,default_phone_code,user_new_lead_limit,sip_event_logging,call_quota_lead_ranking FROM system_settings;";
+$rslt=mysql_to_mysqli($stmt, $link);
+ if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'09002',$user,$server_ip,$session_name,$one_mysql_log);}
+if ($DB) {echo "$stmt\n";}
+$qm_conf_ct = mysqli_num_rows($rslt);
+if ($qm_conf_ct > 0)
+ {
+ $row=mysqli_fetch_row($rslt);
+ $non_latin = $row[0];
+ $timeclock_end_of_day = $row[1];
+ $agentonly_callback_campaign_lock = $row[2];
+ $alt_log_server_ip = $row[3];
+ $alt_log_dbname = $row[4];
+ $alt_log_login = $row[5];
+ $alt_log_pass = $row[6];
+ $tables_use_alt_log_db = $row[7];
+ $qc_features_active = $row[8];
+ $allow_emails = $row[9];
+ $callback_time_24hour = $row[10];
+ $SSenable_languages = $row[11];
+ $SSlanguage_method = $row[12];
+ $SSagent_debug_logging = $row[13];
+ $SSdefault_language = $row[14];
+ $active_modules = $row[15];
+ $allow_chats = $row[16];
+ $default_phone_code = $row[17];
+ $SSuser_new_lead_limit = $row[18];
+ $SSsip_event_logging = $row[19];
+ $SScall_quota_lead_ranking = $row[20];
+ }
+##### END SETTINGS LOOKUP #####
+###########################################
+
+if (strlen($SSagent_debug_logging) > 1)
+ {
+ if ($SSagent_debug_logging == "$user")
+ {$SSagent_debug_logging=1;}
+ else
+ {$SSagent_debug_logging=0;}
+ }
+
+$VUselected_language = $SSdefault_language;
+$VUuser_new_lead_limit='-1';
+$stmt="SELECT selected_language from vicidial_users where user='$user';";
+if ($non_latin > 0) {$rslt=mysql_to_mysqli("SET NAMES 'UTF8'", $link);}
+if ($DB) {echo "|$stmt|\n";}
+$rslt=mysql_to_mysqli($stmt, $link);
+ if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'09003',$user,$server_ip,$session_name,$one_mysql_log);}
+$sl_ct = mysqli_num_rows($rslt);
+if ($sl_ct > 0)
+ {
+ $row=mysqli_fetch_row($rslt);
+ $VUselected_language = $row[0];
+ }
+else
+ {
+ echo _QXZ("ERROR: user does not exist").": |$user|\n";
+ exit;
+ }
+
+if ($DB > 0)
+ {
+ echo "\n";
+ echo "\n";
+ echo "\n";
+ echo ""._QXZ("Alt Agent Display Script");
+ echo "\n";
+ echo "\n";
+ echo "\n";
+ }
+
+
+################################################################################
+### top_panel - shows a static display of the top panel dashboard for the agent
+################################################################################
+if ($ACTION == 'top_panel')
+ {
+ $live_call = 'NONE';
+ $stmt="SELECT server_ip,status,lead_id,campaign_id,callerid,last_update_time,closer_campaigns,calls_today,pause_code,UNIX_TIMESTAMP(last_call_time),UNIX_TIMESTAMP(last_state_change),preview_lead_id from vicidial_live_agents where user='$user';";
+ $rslt=mysql_to_mysqli($stmt, $link);
+ if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'09004',$user,$server_ip,$session_name,$one_mysql_log);}
+ $cl_user_ct = mysqli_num_rows($rslt);
+ if ($cl_user_ct > 0)
+ {
+ $row=mysqli_fetch_row($rslt);
+ $VLAserver_ip = $row[0];
+ $VLAstatus = $row[1];
+ $VLAlead_id = $row[2];
+ $VLAcampaign_id = $row[3];
+ $VLAcallerid = $row[4];
+ $VLAlast_update_time = $row[5];
+ $VLAcloser_campaigns = $row[6];
+ $VLAcalls_today = $row[7];
+ $VLApause_code = $row[8];
+ $VLAlast_call_time_epoch = $row[9];
+ $VLAlast_state_change_epoch = $row[10];
+ $VLApreview_lead_id = ($row[11] + 0);
+ if ($VLAstatus == 'INCALL') {$live_call = 'DEAD';}
+ if ( ($VLAstatus == 'PAUSED') and ($VLApreview_lead_id > 0) ) {$live_call = 'PREVIEW';}
+ }
+ else
+ {
+ echo _QXZ("ERROR: user is not logged in").": $user\n";
+ exit;
+ }
+
+ ### BEGIN Live Call Display section ###
+ $stmt="SELECT server_ip,status,lead_id,campaign_id,callerid,call_time,call_type,UNIX_TIMESTAMP(call_time) from vicidial_auto_calls where callerid='$VLAcallerid';";
+ $rslt=mysql_to_mysqli($stmt, $link);
+ if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'09005',$user,$server_ip,$session_name,$one_mysql_log);}
+ $cl_calls_ct = mysqli_num_rows($rslt);
+ if ($cl_calls_ct > 0)
+ {
+ $row=mysqli_fetch_row($rslt);
+ $VACserver_ip = $row[0];
+ $VACstatus = $row[1];
+ $VAClead_id = $row[2];
+ $VACcampaign_id = $row[3];
+ $VACcallerid = $row[4];
+ $VACcall_time = $row[5];
+ $VACcall_type = $row[6];
+ $VACcalls_today = $row[7];
+ $VACcall_time_epoch = $row[8];
+ $live_call = 'LIVE';
+ }
+
+ if ( ($live_call != 'NONE') and ($live_call != 'PREVIEW') )
+ {
+ if ($live_call == 'LIVE')
+ {
+ echo ""._QXZ("LIVE CALL")." \n";
+ $call_length = ($StarTtime - $VLAlast_state_change_epoch);
+ $minutes = floor($call_length / 60);
+ $seconds = $call_length - ($minutes * 60);
+ $CLtime = sprintf('%s:%s',$minutes,str_pad($seconds,2,'0',STR_PAD_LEFT));
+ echo ""._QXZ("Call Timer").": $CLtime \n";
+ $stage = "LIVE $CLtime";
+ }
+ if ($live_call == 'DEAD')
+ {
+ echo ""._QXZ("DEAD CALL")." \n";
+
+ $call_length = ($VLAlast_state_change_epoch - $VLAlast_call_time_epoch);
+ $minutes = floor($call_length / 60);
+ $seconds = $call_length - ($minutes * 60);
+ $CLtime = sprintf('%s:%s',$minutes,str_pad($seconds,2,'0',STR_PAD_LEFT));
+
+ $hangup_length = ($StarTtime - $VLAlast_state_change_epoch);
+ $minutes = floor($hangup_length / 60);
+ $seconds = $hangup_length - ($minutes * 60);
+ $HUtime = sprintf('%s:%s',$minutes,str_pad($seconds,2,'0',STR_PAD_LEFT));
+
+ echo ""._QXZ("Call Time").": $CLtime \n";
+ echo ""._QXZ("Dead Timer").": $HUtime \n";
+ $stage = "DEAD $CLtime $HUtime";
+ }
+ }
+ else
+ {
+ if ($live_call == 'PREVIEW')
+ {
+ echo ""._QXZ("PREVIEW")." \n";
+ $stage = "PREVIEW";
+ }
+ else
+ {
+ echo ""._QXZ("NO CALL")." \n";
+ $stage = "NONE";
+ }
+ }
+ ### END Live Call Display section ###
+
+
+ ### BEGIN Calls in Queue section ###
+ $CIQcount=0;
+ $AccampSQL = preg_replace('/\s\-/','', $VLAcloser_campaigns);
+ $AccampSQL = preg_replace('/\s/',"','", $AccampSQL);
+ if (preg_match('/AGENTDIRECT/i', $AccampSQL))
+ {
+ $AccampSQL = preg_replace('/AGENTDIRECT/i','', $AccampSQL);
+ $ADsql = "or ( (campaign_id LIKE \"%AGENTDIRECT%\") and (agent_only='$user') )";
+ }
+
+ ### grab the number of calls waiting in queue for this agent's campaign and selected in-groups
+ $stmt="SELECT count(*) from vicidial_auto_calls where status IN('LIVE') and ( (campaign_id='$VLAcampaign_id') or (campaign_id IN('$AccampSQL')) $ADsql);";
+ $rslt=mysql_to_mysqli($stmt, $link);
+ if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'09006',$user,$server_ip,$session_name,$one_mysql_log);}
+ $cl_calls_ct = mysqli_num_rows($rslt);
+ if ($cl_calls_ct > 0)
+ {
+ $row=mysqli_fetch_row($rslt);
+ $CIQcount = $row[0];
+ }
+
+ if ($CIQcount > 0)
+ {
+ echo ""._QXZ("Calls Waiting").": $CIQcount \n";
+ $stage .= " Waiting $CIQcount";
+
+ ### grab the number of calls waiting in queue for this agent's campaign and selected in-groups
+ $stmt="SELECT UNIX_TIMESTAMP(call_time) from vicidial_auto_calls where status IN('LIVE') and ( (campaign_id='$VLAcampaign_id') or (campaign_id IN('$AccampSQL')) $ADsql) order by call_time limit 1;";
+ $rslt=mysql_to_mysqli($stmt, $link);
+ if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'09007',$user,$server_ip,$session_name,$one_mysql_log);}
+ $cl_calls_ct = mysqli_num_rows($rslt);
+ if ($cl_calls_ct > 0)
+ {
+ $row=mysqli_fetch_row($rslt);
+ $CIQcall_time_epoch = $row[0];
+
+ $wait_length = ($StarTtime - $CIQcall_time_epoch);
+ $minutes = floor($wait_length / 60);
+ $seconds = $wait_length - ($minutes * 60);
+ $WLtime = sprintf('%s:%s',$minutes,str_pad($seconds,2,'0',STR_PAD_LEFT));
+
+ echo ""._QXZ("Hold Time").": $WLtime \n";
+ $stage .= " $WLtime";
+ }
+ }
+ else
+ {echo " "._QXZ("no calls waiting")." \n";}
+ ### END Calls in Queue section ###
+
+ if ($SSagent_debug_logging > 0) {vicidial_ajax_log($NOW_TIME,$startMS,$link,$ACTION,$php_script,$user,$stage,$lead_id,$session_name,$stmt);}
+ exit;
+ }
+
+
+
+
+################################################################################
+### top_panel_realtime - constant refresh of the top_panel dashboard every second
+################################################################################
+if ($ACTION == 'top_panel_realtime')
+ {
+ echo "\n";
+ echo "\n";
+# echo "\n";
+ echo "\n";
+ echo ""._QXZ("Agent Screen Dashboard Realtime")."\n";
+ ?>
+
+
+
+
+ \n";
+ echo "loading...\n";
+ echo "\n";
+
+ if ($SSagent_debug_logging > 0) {vicidial_ajax_log($NOW_TIME,$startMS,$link,$ACTION,$php_script,$user,$stage,$lead_id,$session_name,$stmt);}
+ exit;
+ }
+
+
+
+
+################################################################################
+### agent_status - data-only compressed details for logged-in agent status
+### will output these fields: agent-status|call-time|dead_time|pause-code|calls-today|calls-waiting|waiting-time
+### example: PAUSED|0|0|BREAK|12|0|0
+################################################################################
+if ($ACTION == 'agent_status')
+ {
+ $agent_status = 'NONE';
+ $call_length=0;
+ $hangup_length=0;
+ $CIQcount=0;
+ $wait_length=0;
+
+ $stmt="SELECT server_ip,status,lead_id,campaign_id,callerid,last_update_time,closer_campaigns,calls_today,pause_code,UNIX_TIMESTAMP(last_call_time),UNIX_TIMESTAMP(last_state_change),preview_lead_id,pause_code from vicidial_live_agents where user='$user';";
+ $rslt=mysql_to_mysqli($stmt, $link);
+ if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'09008',$user,$server_ip,$session_name,$one_mysql_log);}
+ $cl_user_ct = mysqli_num_rows($rslt);
+ if ($cl_user_ct > 0)
+ {
+ $row=mysqli_fetch_row($rslt);
+ $VLAserver_ip = $row[0];
+ $VLAstatus = $row[1];
+ $VLAlead_id = $row[2];
+ $VLAcampaign_id = $row[3];
+ $VLAcallerid = $row[4];
+ $VLAlast_update_time = $row[5];
+ $VLAcloser_campaigns = $row[6];
+ $VLAcalls_today = $row[7];
+ $VLApause_code = $row[8];
+ $VLAlast_call_time_epoch = $row[9];
+ $VLAlast_state_change_epoch = $row[10];
+ $VLApreview_lead_id = ($row[11] + 0);
+ $VLApause_code = $row[12];
+ if ( ($VLAstatus == 'INCALL') or ($VLAstatus == 'QUEUE') or ($VLAstatus == 'MQUEUE') ) {$agent_status = 'DEAD';}
+ if ( ($VLAstatus == 'PAUSED') and ($VLAlead_id > 0) ) {$agent_status = 'DISPO';}
+ if ( ($VLAstatus == 'PAUSED') and ($VLApreview_lead_id > 0) ) {$agent_status = 'PREVIEW';}
+ if ( ($VLAstatus == 'PAUSED') and ($VLApause_code == 'LAGGED') ) {$agent_status = 'LAGGED';}
+ if ( ($VLAstatus == 'PAUSED') and ($agent_status == 'NONE') ) {$agent_status = 'PAUSED';}
+ if ($VLAstatus == 'READY') {$agent_status = 'READY';}
+ if ($VLAstatus == 'CLOSER') {$agent_status = 'CLOSER';}
+ }
+ else
+ {
+ echo _QXZ("ERROR: user is not logged in").": $user\n";
+ $stage = "user is not logged in";
+ exit;
+ }
+
+ if (strlen($VLAcallerid) > 15)
+ {
+ ### BEGIN Live Call Display section ###
+ $stmt="SELECT server_ip,status,lead_id,campaign_id,callerid,call_time,call_type,UNIX_TIMESTAMP(call_time) from vicidial_auto_calls where callerid='$VLAcallerid';";
+ $rslt=mysql_to_mysqli($stmt, $link);
+ if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'09009',$user,$server_ip,$session_name,$one_mysql_log);}
+ $cl_calls_ct = mysqli_num_rows($rslt);
+ if ($cl_calls_ct > 0)
+ {
+ $row=mysqli_fetch_row($rslt);
+ $VACserver_ip = $row[0];
+ $VACstatus = $row[1];
+ $VAClead_id = $row[2];
+ $VACcampaign_id = $row[3];
+ $VACcallerid = $row[4];
+ $VACcall_time = $row[5];
+ $VACcall_type = $row[6];
+ $VACcalls_today = $row[7];
+ $VACcall_time_epoch = $row[8];
+ $agent_status = 'LIVE';
+ }
+
+ if ( ($agent_status != 'NONE') and ($agent_status != 'PREVIEW') )
+ {
+ if ($agent_status == 'LIVE')
+ {
+ $call_length = ($StarTtime - $VLAlast_state_change_epoch);
+ }
+ if ($agent_status == 'DEAD')
+ {
+ $call_length = ($VLAlast_state_change_epoch - $VLAlast_call_time_epoch);
+ $hangup_length = ($StarTtime - $VLAlast_state_change_epoch);
+ }
+ }
+ ### END Live Call Display section ###
+ }
+
+ ### BEGIN Calls in Queue section ###
+ $AccampSQL = preg_replace('/\s\-/','', $VLAcloser_campaigns);
+ $AccampSQL = preg_replace('/\s/',"','", $AccampSQL);
+ if (preg_match('/AGENTDIRECT/i', $AccampSQL))
+ {
+ $AccampSQL = preg_replace('/AGENTDIRECT/i','', $AccampSQL);
+ $ADsql = "or ( (campaign_id LIKE \"%AGENTDIRECT%\") and (agent_only='$user') )";
+ }
+
+ ### grab the number of calls waiting in queue for this agent's campaign and selected in-groups
+ $stmt="SELECT count(*) from vicidial_auto_calls where status IN('LIVE') and ( (campaign_id='$VLAcampaign_id') or (campaign_id IN('$AccampSQL')) $ADsql);";
+ $rslt=mysql_to_mysqli($stmt, $link);
+ if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'09010',$user,$server_ip,$session_name,$one_mysql_log);}
+ $cl_calls_ct = mysqli_num_rows($rslt);
+ if ($cl_calls_ct > 0)
+ {
+ $row=mysqli_fetch_row($rslt);
+ $CIQcount = $row[0];
+ }
+
+ if ($CIQcount > 0)
+ {
+ ### grab the number of calls waiting in queue for this agent's campaign and selected in-groups
+ $stmt="SELECT UNIX_TIMESTAMP(call_time) from vicidial_auto_calls where status IN('LIVE') and ( (campaign_id='$VLAcampaign_id') or (campaign_id IN('$AccampSQL')) $ADsql) order by call_time limit 1;";
+ $rslt=mysql_to_mysqli($stmt, $link);
+ if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'09011',$user,$server_ip,$session_name,$one_mysql_log);}
+ $cl_calls_ct = mysqli_num_rows($rslt);
+ if ($cl_calls_ct > 0)
+ {
+ $row=mysqli_fetch_row($rslt);
+ $CIQcall_time_epoch = $row[0];
+ $wait_length = ($StarTtime - $CIQcall_time_epoch);
+ }
+ }
+ ### END Calls in Queue section ###
+ $stage="$agent_status|$call_length|$hangup_length|$VLApause_code|$VLAcalls_today|$CIQcount|$wait_length";
+ echo "$stage\n";
+
+ if ($SSagent_debug_logging > 0) {vicidial_ajax_log($NOW_TIME,$startMS,$link,$ACTION,$php_script,$user,$stage,$lead_id,$session_name,$stmt);}
+ exit;
+ }
+
+
+
+
+
+if ($DB > 0)
+ {
+ $ENDtime = date("U");
+ $RUNtime = ($ENDtime - $StarTtime);
+ echo "\n";
+ echo "\n\n