From 80ec7ad35d146fddd780bbc7bd005b881e441c62 Mon Sep 17 00:00:00 2001 From: mattf Date: Tue, 26 Jan 2010 17:36:34 +0000 Subject: [PATCH] fixed ranking bug on agent ingroup rank call routing setting git-svn-id: svn://192.168.202.10@1320 3d104415-ff17-0410-8863-d5cf3c621b8a --- agc_2-X/branches/agc_2.2.0/agi/agi-VDAD_ALL_inbound.agi | 2 +- agc_2-X/trunk/agi/agi-VDAD_ALL_inbound.agi | 2 +- 2 files changed, 2 insertions(+), 2 deletions(-) diff --git a/agc_2-X/branches/agc_2.2.0/agi/agi-VDAD_ALL_inbound.agi b/agc_2-X/branches/agc_2.2.0/agi/agi-VDAD_ALL_inbound.agi index 869727ff..d3f82dc3 100644 --- a/agc_2-X/branches/agc_2.2.0/agi/agi-VDAD_ALL_inbound.agi +++ b/agc_2-X/branches/agc_2.2.0/agi/agi-VDAD_ALL_inbound.agi @@ -1398,7 +1398,7 @@ while ( ($drop_timer <= $DROP_TIME) && ($wait_in_queue > 0) ) if ($CAMP_callorder =~ /random/i) {$agent_call_order = 'order by random_id';} if ($CAMP_callorder =~ /campaign_rank/i) {$agent_call_order = 'order by campaign_weight desc,last_call_finish';} if ($CAMP_callorder =~ /fewest_calls_campaign/i) {$agent_call_order = 'order by vicidial_live_agents.calls_today,vicidial_live_agents.last_call_finish';} - if ($CAMP_callorder =~ /inbound_group_rank/i) {$aco_sub=1; $agent_call_order = 'order by group_weight desc';} + if ($CAMP_callorder =~ /inbound_group_rank/i) {$aco_sub=1; $agent_call_order = 'order by group_weight desc,vicidial_live_inbound_agents.last_call_finish';} if ($CAMP_callorder =~ /fewest_calls$/i) {$aco_sub=1; $agent_call_order = 'order by vicidial_live_inbound_agents.calls_today,vicidial_live_inbound_agents.last_call_finish';} diff --git a/agc_2-X/trunk/agi/agi-VDAD_ALL_inbound.agi b/agc_2-X/trunk/agi/agi-VDAD_ALL_inbound.agi index 796b5366..1782451c 100644 --- a/agc_2-X/trunk/agi/agi-VDAD_ALL_inbound.agi +++ b/agc_2-X/trunk/agi/agi-VDAD_ALL_inbound.agi @@ -1454,7 +1454,7 @@ while ( ($drop_timer <= $DROP_TIME) && ($wait_in_queue > 0) ) if ($CAMP_callorder =~ /random/i) {$agent_call_order = 'order by random_id';} if ($CAMP_callorder =~ /campaign_rank/i) {$agent_call_order = 'order by campaign_weight desc,last_call_finish';} if ($CAMP_callorder =~ /fewest_calls_campaign/i) {$agent_call_order = 'order by vicidial_live_agents.calls_today,vicidial_live_agents.last_call_finish';} - if ($CAMP_callorder =~ /inbound_group_rank/i) {$aco_sub=1; $agent_call_order = 'order by group_weight desc';} + if ($CAMP_callorder =~ /inbound_group_rank/i) {$aco_sub=1; $agent_call_order = 'order by group_weight desc,vicidial_live_inbound_agents.last_call_finish';} if ($CAMP_callorder =~ /fewest_calls$/i) {$aco_sub=1; $agent_call_order = 'order by vicidial_live_inbound_agents.calls_today,vicidial_live_inbound_agents.last_call_finish';}