Update to dispo send email doc

git-svn-id: svn://192.168.202.10@2858 3d104415-ff17-0410-8863-d5cf3c621b8a
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mattf
2017-11-21 21:00:54 +00:00
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Sending email after agent dispositions a call 2017-04-12
Sending email after agent dispositions a call Started: 2015-08-06 Updated: 2017-11-21
These instructions will show you how to set up automatic emails to be sent out when an agent dispositions a call with a specific defined "sale status".
@@ -11,6 +11,11 @@ Third, you will find an example below of how to configure a Settings Container a
Forth, you will find an example below of how to configure the Dispo Call URL entry
UPDATE! 2017-11-20 - Added ALL-STATUSES option and called_count_trigger option
UPDATE! 2017-11-21 - Added options to allow for up to 5 attachments to be sent(local files) defined in the URL
HERE IS AN EXAMPLE DISPO CALL URL ENTRY FOR THIS FEATURE:
@@ -20,6 +25,10 @@ HERE IS AN EXAMPLE DISPO CALL URL ENTRY FOR THIS FEATURE:
VARhttp://192.168.1.1/agc/dispo_send_email.php?container_id=TEST_CONTAINER&lead_id=--A--lead_id--B--&call_id=--A--call_id--B--&dispo=--A--dispo--B--&user=--A--user--B--&pass=--A--pass--B--&sale_status=SALE---SSALE---XSALE&log_to_file=1&call_notes=--A--call_notes--B--
(in this example, only calls that are set by the agent as SALE status would have an email sent out, and the email would use the TEST_CONTAINER settings container as the email's template, and an attachment of the file "test.csv"[which is located in the "agc" web directory] would be sent along with the email)
VARhttp://192.168.1.1/agc/dispo_send_email.php?container_id=TEST_CONTAINER&lead_id=--A--lead_id--B--&call_id=--A--call_id--B--&dispo=--A--dispo--B--&user=--A--user--B--&pass=--A--pass--B--&sale_status=SALE&email_attachment_1=test.csv&log_to_file=1&call_notes=--A--call_notes--B--