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Update to dispo send email doc

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git-svn-id: svn://192.168.202.10@2858 3d104415-ff17-0410-8863-d5cf3c621b8a
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mattf
2017-11-21 21:00:54 +00:00
parent 0a30212d2f
commit 83d153d46e
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agc_2-X/trunk/docs/DISPO_SEND_EMAIL.txt
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Sending email after agent dispositions a call 2017-04-12 Sending email after agent dispositions a call Started: 2015-08-06 Updated: 2017-11-21
These instructions will show you how to set up automatic emails to be sent out when an agent dispositions a call with a specific defined "sale status". These instructions will show you how to set up automatic emails to be sent out when an agent dispositions a call with a specific defined "sale status".
@@ -11,6 +11,11 @@ Third, you will find an example below of how to configure a Settings Container a
Forth, you will find an example below of how to configure the Dispo Call URL entry Forth, you will find an example below of how to configure the Dispo Call URL entry
UPDATE! 2017-11-20 - Added ALL-STATUSES option and called_count_trigger option
UPDATE! 2017-11-21 - Added options to allow for up to 5 attachments to be sent(local files) defined in the URL
HERE IS AN EXAMPLE DISPO CALL URL ENTRY FOR THIS FEATURE: HERE IS AN EXAMPLE DISPO CALL URL ENTRY FOR THIS FEATURE:
@@ -20,6 +25,10 @@ HERE IS AN EXAMPLE DISPO CALL URL ENTRY FOR THIS FEATURE:
VARhttp://192.168.1.1/agc/dispo_send_email.php?container_id=TEST_CONTAINER&lead_id=--A--lead_id--B--&call_id=--A--call_id--B--&dispo=--A--dispo--B--&user=--A--user--B--&pass=--A--pass--B--&sale_status=SALE---SSALE---XSALE&log_to_file=1&call_notes=--A--call_notes--B-- VARhttp://192.168.1.1/agc/dispo_send_email.php?container_id=TEST_CONTAINER&lead_id=--A--lead_id--B--&call_id=--A--call_id--B--&dispo=--A--dispo--B--&user=--A--user--B--&pass=--A--pass--B--&sale_status=SALE---SSALE---XSALE&log_to_file=1&call_notes=--A--call_notes--B--
(in this example, only calls that are set by the agent as SALE status would have an email sent out, and the email would use the TEST_CONTAINER settings container as the email's template, and an attachment of the file "test.csv"[which is located in the "agc" web directory] would be sent along with the email)
VARhttp://192.168.1.1/agc/dispo_send_email.php?container_id=TEST_CONTAINER&lead_id=--A--lead_id--B--&call_id=--A--call_id--B--&dispo=--A--dispo--B--&user=--A--user--B--&pass=--A--pass--B--&sale_status=SALE&email_attachment_1=test.csv&log_to_file=1&call_notes=--A--call_notes--B--