\n";
+ $ASCII_text.="\n";
+ $GRAPH_text.="\n";
+ }
+
+if (strlen($group[0]) < 1)
+ {
+ echo "\n";
+ echo _QXZ("PLEASE SELECT A USER AND DATE-TIME ABOVE AND CLICK SUBMIT")."\n";
+ echo " "._QXZ("NOTE: stats taken from shift specified")."\n";
+ }
+
+else
+ {
+ if ($shift == 'AM')
+ {
+ $time_BEGIN=$AM_shift_BEGIN;
+ $time_END=$AM_shift_END;
+ if (strlen($time_BEGIN) < 6) {$time_BEGIN = "03:45:00";}
+ if (strlen($time_END) < 6) {$time_END = "15:14:59";}
+ }
+ if ($shift == 'PM')
+ {
+ $time_BEGIN=$PM_shift_BEGIN;
+ $time_END=$PM_shift_END;
+ if (strlen($time_BEGIN) < 6) {$time_BEGIN = "15:15:00";}
+ if (strlen($time_END) < 6) {$time_END = "23:15:00";}
+ }
+ if ($shift == 'ALL')
+ {
+ if (strlen($time_BEGIN) < 6) {$time_BEGIN = "00:00:00";}
+ if (strlen($time_END) < 6) {$time_END = "23:59:59";}
+ }
+ $query_date_BEGIN = "$query_date $time_BEGIN";
+ $query_date_END = "$end_date $time_END";
+
+ if ($file_download < 1)
+ {
+ $ASCII_text.=_QXZ("Agent Days Time Report",24).": $user $NOW_TIME\n";
+ $ASCII_text.=_QXZ("Time range").": $query_date_BEGIN "._QXZ("to")." $query_date_END\n\n";
+ $ASCII_text.="---------- "._QXZ("AGENT Details")." -------------\n\n";
+ $GRAPH_text.=_QXZ("Agent Days Time Report",24).": $user $NOW_TIME\n";
+ $GRAPH_text.=_QXZ("Time range").": $query_date_BEGIN "._QXZ("to")." $query_date_END\n\n";
+ $GRAPH_text.="---------- "._QXZ("AGENT Details")." -------------\n";
+ }
+ else
+ {
+ $file_output .= _QXZ("Agent Days Time Report",24).": $user $NOW_TIME\n";
+ $file_output .= _QXZ("Time range").": $query_date_BEGIN "._QXZ("to")." $query_date_END\n\n";
+ }
+
+ $statuses='-';
+ $statusesTXT='';
+ $statusesHEAD='';
+ $statusesHTML='';
+ $statusesFILE='';
+ $statusesARY[0]='';
+ $j=0;
+ $dates='-';
+ $datesARY[0]='';
+ $date_namesARY[0]='';
+ $k=0;
+
+ $stmt="select date_format(event_time, '%Y-%m-%d') as date,count(*) as calls from vicidial_users,vicidial_agent_log where event_time <= '$query_date_END' and event_time >= '$query_date_BEGIN' and vicidial_users.user=vicidial_agent_log.user and vicidial_agent_log.user='$user' $group_SQL $user_group_SQL $vuLOGadmin_viewable_groupsSQL group by date order by date desc limit 500000;";
+ $rslt=mysql_to_mysqli($stmt, $link);
+ if ($DB) {echo "$stmt\n";}
+ $rows_to_print = mysqli_num_rows($rslt);
+ $i=0;
+ while ($i < $rows_to_print)
+ {
+ $row=mysqli_fetch_row($rslt);
+
+ if ( ($row[1] > 0) and (strlen($row[0]) > 0) )
+ {
+ $date[$i] = $row[0];
+ $calls[$i] = $row[1];
+ if (!preg_match("/\-$date[$i]\-/i", $dates))
+ {
+ $dates .= "$date[$i]-";
+ $datesARY[$k] = $date[$i];
+ $k++;
+ }
+ }
+ $i++;
+ }
+
+
+ $MAIN.="
\n";
+ $MAIN.="\n";
+ $MAIN.="| "._QXZ("DATE")." | "._QXZ("PAUSE")." | "._QXZ("WAIT")." | "._QXZ("TALK")." | "._QXZ("DISPO")." | "._QXZ("DEAD")." | "._QXZ("CUSTOMER")." | "._QXZ("TOTAL")." |
\n";
+ echo $MAIN;
+
+ $i=0;
+ while ($i < $rows_to_print)
+ {
+ $MAIN='';
+ $VALstart_time = "$date[$i] 00:00:00";
+ $VALstop_time = "$date[$i] 23:59:59";
+
+ $stmt="select event_time,lead_id,campaign_id,pause_sec,wait_sec,talk_sec,dispo_sec,dead_sec,status,sub_status,user_group from vicidial_agent_log where user='$user' and event_time >= '$VALstart_time' and event_time <= '$VALstop_time' and ( (pause_sec > 0) or (wait_sec > 0) or (talk_sec > 0) or (dispo_sec > 0) ) order by event_time desc limit 10000;";
+ if ($DB) {$MAIN.="agent activity|$stmt|";}
+ $rslt=mysql_to_mysqli($stmt, $link);
+ $logs_to_print = mysqli_num_rows($rslt);
+
+ $u=0;
+ $TOTALpauseSECONDS=0;
+ $TOTALwaitSECONDS=0;
+ $TOTALtalkSECONDS=0;
+ $TOTALdispoSECONDS=0;
+ $TOTALdeadSECONDS=0;
+ $TOTALcustomerSECONDS=0;
+ $TOTALtotalSECONDS=0;
+
+ while ($logs_to_print > $u)
+ {
+ $row=mysqli_fetch_row($rslt);
+ $event_time = $row[0];
+ $lead_id = $row[1];
+ $campaign_id = $row[2];
+ $pause_sec = $row[3];
+ $wait_sec = $row[4];
+ $talk_sec = $row[5];
+ $dispo_sec = $row[6];
+ $dead_sec = $row[7];
+ $status = $row[8];
+ $pause_code = $row[9];
+ $user_group = $row[10];
+ $customer_sec = ($talk_sec - $dead_sec);
+ if ($customer_sec < 0)
+ {$customer_sec=0;}
+
+ if (preg_match("/1$|3$|5$|7$|9$/i", $u))
+ {$bgcolor='bgcolor="#B9CBFD"';}
+ else
+ {$bgcolor='bgcolor="#9BB9FB"';}
+
+ $TOTALpauseSECONDS = ($TOTALpauseSECONDS + $pause_sec);
+ $TOTALwaitSECONDS = ($TOTALwaitSECONDS + $wait_sec);
+ $TOTALtalkSECONDS = ($TOTALtalkSECONDS + $talk_sec);
+ $TOTALdispoSECONDS = ($TOTALdispoSECONDS + $dispo_sec);
+ $TOTALdeadSECONDS = ($TOTALdeadSECONDS + $dead_sec);
+ $TOTALcustomerSECONDS = ($TOTALcustomerSECONDS + $customer_sec);
+
+ if ($DB > 0)
+ {
+ $DBtotal_sec = ($pause_sec + $wait_sec + $talk_sec + $dispo_sec);
+ $DBdatetime = explode(" ",$event_time);
+ $DBdate = explode("-",$DBdatetime[0]);
+ $DBtime = explode(":",$DBdatetime[1]);
+
+ $DBcall_end_sec = mktime($DBtime[0], $DBtime[1], ($DBtime[2] + $DBtotal_sec), $DBdate[1], $DBdate[2], $DBdate[0]);
+ $DBcall_end = date("Y-m-d H:i:s",$DBcall_end_sec);
+ # $MAIN.="";
+ # $MAIN.="| | ";
+ # $MAIN.="$DBcall_end | ";
+ # $MAIN.=" $DBtotal_sec | \n";
+ # $MAIN.=" | \n";
+ # $MAIN.=" | \n";
+ # $MAIN.=" | \n";
+ # $MAIN.=" | \n";
+ # $MAIN.=" | \n";
+ # $MAIN.=" | \n";
+ # $MAIN.=" | \n";
+ # $MAIN.=" | \n";
+ # $MAIN.=" |
\n";
+ }
+
+ $u++;
+ # $MAIN.="";
+ # $MAIN.="| $u | ";
+ # $MAIN.="$event_time | ";
+ # $MAIN.=" $pause_sec | \n";
+ # $MAIN.=" $wait_sec | \n";
+ # $MAIN.=" $talk_sec | \n";
+ # $MAIN.=" $dispo_sec | \n";
+ # $MAIN.=" $dead_sec | \n";
+ # $MAIN.=" $customer_sec | \n";
+ # $MAIN.=" $status | \n";
+ # $MAIN.=" $lead_id | \n";
+ # $MAIN.=" $campaign_id | \n";
+ # $MAIN.=" $pause_code |
\n";
+ # $CSV_text7.="\"\",\"$u\",\"$event_time\",\"$pause_sec\",\"$wait_sec\",\"$talk_sec\",\"$dispo_sec\",\"$dead_sec\",\"$customer_sec\",\"$status\",\"$lead_id\",\"$campaign_id\",\"$pause_code \"\n";
+ }
+
+ # $MAIN.="";
+ # $MAIN.="| "._QXZ("TOTALS")." | ";
+ # $MAIN.=" $TOTALpauseSECONDS | \n";
+ # $MAIN.=" $TOTALwaitSECONDS | \n";
+ # $MAIN.=" $TOTALtalkSECONDS | \n";
+ # $MAIN.=" $TOTALdispoSECONDS | \n";
+ # $MAIN.=" $TOTALdeadSECONDS | \n";
+ # $MAIN.=" $TOTALcustomerSECONDS | \n";
+ # $MAIN.=" |
\n";
+ # $CSV_text7.="\"\",\"\",\""._QXZ("TOTALS")."\",\"$TOTALpauseSECONDS\",\"$TOTALwaitSECONDS\",\"$TOTALtalkSECONDS\",\"$TOTALdispoSECONDS\",\"$TOTALdeadSECONDS\",\"$TOTALcustomerSECONDS\"\n";
+
+ $TOTALpauseSECONDShh = sec_convert($TOTALpauseSECONDS,'H');
+ $TOTALwaitSECONDShh = sec_convert($TOTALwaitSECONDS,'H');
+ $TOTALtalkSECONDShh = sec_convert($TOTALtalkSECONDS,'H');
+ $TOTALdispoSECONDShh = sec_convert($TOTALdispoSECONDS,'H');
+ $TOTALdeadSECONDShh = sec_convert($TOTALdeadSECONDS,'H');
+ $TOTALcustomerSECONDShh = sec_convert($TOTALcustomerSECONDS,'H');
+ $TOTALtotalSECONDS = ($TOTALpauseSECONDS + $TOTALwaitSECONDS + $TOTALtalkSECONDS + $TOTALdispoSECONDS);
+ $TOTALtotalSECONDShh = sec_convert($TOTALtotalSECONDS,'H');
+
+ $MAIN.="";
+ $MAIN.="| $date[$i] | ";
+ $MAIN.=" $TOTALpauseSECONDShh | \n";
+ $MAIN.=" $TOTALwaitSECONDShh | \n";
+ $MAIN.=" $TOTALtalkSECONDShh | \n";
+ $MAIN.=" $TOTALdispoSECONDShh | \n";
+ $MAIN.=" $TOTALdeadSECONDShh | \n";
+ $MAIN.=" $TOTALcustomerSECONDShh | \n";
+ $MAIN.=" $TOTALtotalSECONDShh | \n";
+ $MAIN.="
\n";
+
+ echo $MAIN;
+ $MAIN='';
+
+ # $CSV_text7.="\"\",\"\",\""._QXZ("(in HH:MM:SS)")."\",\"$TOTALpauseSECONDShh\",\"$TOTALwaitSECONDShh\",\"$TOTALtalkSECONDShh\",\"$TOTALdispoSECONDShh\",\"$TOTALdeadSECONDShh\",\"$TOTALcustomerSECONDShh\"\n";
+
+ $i++;
+ }
+
+ $MAIN.="
\n";
+ }
+
+echo $MAIN;
+
+echo "\n\n
$db_source";
+
+echo "
\n";
+
+if ($report_display_type=="TEXT" || !$report_display_type)
+ {
+ echo "