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Added LOCKED options allowing for quick transfer button in campaigns, locking the default in-group or preset to the button function even if agents open the transfer-conf frame and change things while on the same call

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git-svn-id: svn://192.168.202.10@1485 3d104415-ff17-0410-8863-d5cf3c621b8a
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mattf
2010-07-23 21:25:55 +00:00
parent b5640771c6
commit 86a04851e5
5 changed files with 72 additions and 45 deletions
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agc_2-X/trunk/translations/raw_translation_files/TO_BE_TRANSLATED_2.4.txt
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@@ -286,6 +286,7 @@ Wait Time Option Callback List ID||
If Wait Time Option is set to PRESS_CID_CALLBACK, this is the List ID the call is added to as a new lead if the customer presses the option key when presented with the option||
Wait Hold Option Priority||
If both Estimated Hold Time options and Wait Time options are active, this setting will define whether one, the other or both of these features are active. For example, if the Estimated Hold Time Option is set to 360, the Wait Time option is set to 120 and the customer has been waiting for 120 seconds and there are still 400 seconds estimated hold time, then they are both active at the same time and this setting will be checked to see what options will be offered. Default is WAIT only||
The LOCKED options are used to lock the value to the Quick Transfer Button even if the agent uses the transfer conference features during a cacll before using the Quick Transfer Button||
AST_VICIDIAL_ingrouplist.php