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Added campaign features for Dead Call Trigger. Allowing an audio alert to be sent to an agent and/or a back-end URL to be submitted when an agent has been in a dead call for X number of seconds.

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git-svn-id: svn://192.168.202.10@2999 3d104415-ff17-0410-8863-d5cf3c621b8a
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mattf
2018-06-11 21:51:32 +00:00
parent 0168acb8ef
commit 8d10ef0428
8 changed files with 665 additions and 22 deletions
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agc_2-X/trunk/UPGRADE
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@@ -325,6 +325,10 @@ OTHER CHANGES:
88. Added Manual Dial Routing Initiated Recording, must enable setting at the
campaign level and have a 0 recording delay.
89. Added campaign features for Dead Call Trigger. Allowing an audio alert to be
sent to an agent and/or a back-end URL to be submitted when an agent has
been in a dead call for X number of seconds.