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Added in-group and campaign custom fields 1-5, for script/webform/dispo-call-url use, chat fixes, qc fixes

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git-svn-id: svn://192.168.202.10@3725 3d104415-ff17-0410-8863-d5cf3c621b8a
This commit is contained in:
mattf
2023-05-19 00:20:45 +00:00
parent 6b8b8de3be
commit 8d95fed3c0
16 changed files with 834 additions and 86 deletions
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agc_2-X/trunk/docs/CALL_URL_FEATURES.txt
+4 -2
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@@ -1,4 +1,4 @@
Call URL features(start call url, dispo call url, etc...) Updated: 2022-02-12
Call URL features(start call url, dispo call url, etc...) Updated: 2022-05-18
@@ -174,7 +174,9 @@ preset_number_e, preset_number_f, preset_dtmf_a, preset_dtmf_b, entry_date,
did_id, did_extension, did_pattern, did_description, closecallid, called_count,
xfercallid, agent_log_id, entry_list_id, call_id, user_group, list_name,
did_custom_one, did_custom_two, did_custom_three, did_custom_four,
did_custom_five
did_custom_five, ig_custom_one, ig_custom_two, ig_custom_three,, ig_custom_four,
ig_custom_five, camp_custom_one, camp_custom_two, camp_custom_three,
camp_custom_four, camp_custom_five
For most of the functions above, you can also reference custom list fields using
the standard --A-- and --B-- around the custom field ID
agc_2-X/trunk/docs/DISPO_SEND_EMAIL.txt
+11 -1
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@@ -1,4 +1,4 @@
Sending email after agent dispositions a call Started: 2015-08-06 Updated: 2023-04-20
Sending email after agent dispositions a call Started: 2015-08-06 Updated: 2023-05-18
These instructions will show you how to set up automatic emails to be sent out when an agent dispositions a call with a specific defined "sale status".
@@ -129,6 +129,16 @@ did_custom_two: --A--did_custom_two--B--
did_custom_three: --A--did_custom_three--B--
did_custom_four: --A--did_custom_four--B--
did_custom_five: --A--did_custom_five--B--
campaign custom 1: --A--camp_custom_one--B--
campaign custom 2: --A--camp_custom_two--B--
campaign custom 3: --A--camp_custom_three--B--
campaign custom 4: --A--camp_custom_four--B--
campaign custom 5: --A--camp_custom_five--B--
in-group custom 1: --A--ig_custom_one--B--
in-group custom 2: --A--ig_custom_two--B--
in-group custom 3: --A--ig_custom_three--B--
in-group custom 4: --A--ig_custom_four--B--
in-group custom 5: --A--ig_custom_five--B--
custom field x: --A--custom_xyz--B--
call notes: --A--call_notes--B--