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Added daily_phone_number_call_limit campaign setting

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git-svn-id: svn://192.168.202.10@3780 3d104415-ff17-0410-8863-d5cf3c621b8a
This commit is contained in:
mattf
2023-11-29 15:57:14 +00:00
parent 5a7c9c9025
commit 8feab5a2ac
12 changed files with 216 additions and 37 deletions
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agc_2-X/trunk/www/agc/vdc_db_query.php
+78 -16
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@@ -541,10 +541,11 @@
# 230927-2037 - Added agent_search_ingroup_list campaign and agent_search_list ingroup options
# 231108-0819 - Added several fields to update_settings related to manual dial calls
# 231115-1851 - Added allow_vlc_lookup options.php setting
# 231129-1048 - Added daily_phone_number_call_limit campaign setting
#
$version = '2.14-434';
$build = '231115-1851';
$version = '2.14-435';
$build = '231129-1048';
$php_script = 'vdc_db_query.php';
$mel=1; # Mysql Error Log enabled = 1
$mysql_log_count=913;
@@ -2841,7 +2842,7 @@ if ($ACTION == 'manDiaLnextCaLL')
if ($lead_id_defined < 1)
{
##### gather no hopper dialing settings from campaign
$stmt="SELECT no_hopper_dialing,agent_dial_owner_only,local_call_time,dial_statuses,drop_lockout_time,lead_filter_id,lead_order,lead_order_randomize,lead_order_secondary,call_count_limit,next_dial_my_callbacks,callback_list_calltime,callback_hours_block,daily_call_count_limit,daily_limit_manual FROM vicidial_campaigns where campaign_id='$campaign';";
$stmt="SELECT no_hopper_dialing,agent_dial_owner_only,local_call_time,dial_statuses,drop_lockout_time,lead_filter_id,lead_order,lead_order_randomize,lead_order_secondary,call_count_limit,next_dial_my_callbacks,callback_list_calltime,callback_hours_block,daily_call_count_limit,daily_limit_manual,daily_phone_number_call_limit FROM vicidial_campaigns where campaign_id='$campaign';";
$rslt=mysql_to_mysqli($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00236',$user,$server_ip,$session_name,$one_mysql_log);}
if ($DB) {echo "$stmt\n";}
@@ -2864,6 +2865,7 @@ if ($ACTION == 'manDiaLnextCaLL')
$callback_hours_block = $row[12];
$daily_call_count_limit = $row[13];
$daily_limit_manual = $row[14];
$daily_phone_number_call_limit = $row[15];
}
if (preg_match("/N/i",$no_hopper_dialing))
{
@@ -4258,7 +4260,7 @@ if ($ACTION == 'manDiaLnextCaLL')
##### BEGIN check for postal_code and phone time zones if alert enabled
$post_phone_time_diff_alert_message='';
$stmt="SELECT post_phone_time_diff_alert,local_call_time,owner_populate,default_xfer_group,daily_call_count_limit,daily_limit_manual,call_limit_24hour_method,call_limit_24hour_scope,call_limit_24hour,call_limit_24hour_override FROM vicidial_campaigns where campaign_id='$campaign';";
$stmt="SELECT post_phone_time_diff_alert,local_call_time,owner_populate,default_xfer_group,daily_call_count_limit,daily_limit_manual,call_limit_24hour_method,call_limit_24hour_scope,call_limit_24hour,call_limit_24hour_override,daily_phone_number_call_limit FROM vicidial_campaigns where campaign_id='$campaign';";
$rslt=mysql_to_mysqli($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00414',$user,$server_ip,$session_name,$one_mysql_log);}
if ($DB) {echo "$stmt\n";}
@@ -4276,6 +4278,7 @@ if ($ACTION == 'manDiaLnextCaLL')
$call_limit_24hour_scope = $row[7];
$call_limit_24hour = $row[8];
$call_limit_24hour_override = $row[9];
$daily_phone_number_call_limit = $row[10];
}
if ( ($post_phone_time_diff_alert == 'ENABLED') or (preg_match("/OUTSIDE_CALLTIME/",$post_phone_time_diff_alert)) )
{
@@ -4362,7 +4365,7 @@ if ($ACTION == 'manDiaLnextCaLL')
##### END check for postal_code and phone time zones if alert enabled
### Daily call count limit check ###
manual_dccl_check($lead_id, $no_hopper_dialing_used, 0);
manual_dccl_check($lead_id, $no_hopper_dialing_used, 0, $agent_dialed_number);
#### BEGIN check for 24-hour call count limit ####
$TFhourSTATE='';
@@ -4484,7 +4487,13 @@ if ($ACTION == 'manDiaLnextCaLL')
$stmtDC = "INSERT IGNORE INTO vicidial_lead_call_daily_counts SET lead_id='$lead_id',modify_date=NOW(),list_id='$list_id',called_count_total='1',called_count_manual='1' ON DUPLICATE KEY UPDATE modify_date=NOW(),list_id='$list_id',called_count_total=(called_count_total + 1),called_count_manual=(called_count_manual + 1);";
if ($DB) {echo "$stmtDC\n";}
$rslt=mysql_to_mysqli($stmtDC, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00840',$user,$server_ip,$session_name,$one_mysql_log);}
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmtDC,'00840',$user,$server_ip,$session_name,$one_mysql_log);}
# update daily called counts for this phone_number
$stmtPDC = "INSERT IGNORE INTO vicidial_phone_number_call_daily_counts SET phone_number='$agent_dialed_number',modify_date=NOW(),called_count='1' ON DUPLICATE KEY UPDATE modify_date=NOW(),called_count=(called_count + 1);";
if ($DB) {echo "$stmtPDC\n";}
$rslt=mysql_to_mysqli($stmtPDC, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmtPDC,'00XXX',$user,$server_ip,$session_name,$one_mysql_log);}
if (!$CBleadIDset)
{
@@ -4553,7 +4562,7 @@ if ($ACTION == 'manDiaLnextCaLL')
if ( (strlen($preview)<1) or ($preview == 'NO') or (strlen($dial_ingroup) > 1) )
{
$use_custom_cid='N';
$stmt = "SELECT use_custom_cid,manual_dial_hopper_check,start_call_url,manual_dial_filter,use_internal_dnc,use_campaign_dnc,use_other_campaign_dnc,cid_group_id,scheduled_callbacks_auto_reschedule,dial_timeout_lead_container,manual_dial_cid,daily_call_count_limit,daily_limit_manual,call_limit_24hour_method,call_limit_24hour_scope,call_limit_24hour,call_limit_24hour_override,cid_group_id_two FROM vicidial_campaigns where campaign_id='$campaign';";
$stmt = "SELECT use_custom_cid,manual_dial_hopper_check,start_call_url,manual_dial_filter,use_internal_dnc,use_campaign_dnc,use_other_campaign_dnc,cid_group_id,scheduled_callbacks_auto_reschedule,dial_timeout_lead_container,manual_dial_cid,daily_call_count_limit,daily_limit_manual,call_limit_24hour_method,call_limit_24hour_scope,call_limit_24hour,call_limit_24hour_override,cid_group_id_two,daily_phone_number_call_limit FROM vicidial_campaigns where campaign_id='$campaign';";
$rslt=mysql_to_mysqli($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00313',$user,$server_ip,$session_name,$one_mysql_log);}
if ($DB) {echo "$stmt\n";}
@@ -4579,6 +4588,7 @@ if ($ACTION == 'manDiaLnextCaLL')
$call_limit_24hour = $row[15];
$call_limit_24hour_override = $row[16];
$cid_group_id_two = $row[17];
$daily_phone_number_call_limit = $row[18];
}
### BEGIN check for Dial Timeout Lead Override ###
@@ -6166,7 +6176,7 @@ if ($ACTION == 'manDiaLskip')
$stmtDC = "UPDATE vicidial_lead_call_daily_counts SET modify_date=NOW(),called_count_total=(called_count_total - 1),called_count_manual=(called_count_manual - 1) where lead_id='$lead_id';";
if ($DB) {echo "$stmtDC\n";}
$rslt=mysql_to_mysqli($stmtDC, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00841',$user,$server_ip,$session_name,$one_mysql_log);}
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmtDC,'00841',$user,$server_ip,$session_name,$one_mysql_log);}
### log the skip event
$stmt = "INSERT INTO vicidial_agent_skip_log set campaign_id='$campaign', previous_status='$stage', previous_called_count='$called_count',user='$user', lead_id='$lead_id', event_date=NOW();";
@@ -6241,7 +6251,7 @@ if ($ACTION == 'manDiaLonly')
### check for manual dial filter and extension append settings in campaign
$use_eac=0;
$use_custom_cid='N';
$stmt = "SELECT manual_dial_filter,use_internal_dnc,use_campaign_dnc,use_other_campaign_dnc,extension_appended_cidname,start_call_url,scheduled_callbacks_auto_reschedule,dial_timeout_lead_container,daily_call_count_limit,daily_limit_manual,call_limit_24hour_method,call_limit_24hour_scope,call_limit_24hour,call_limit_24hour_override,custom_one,custom_two,custom_three,custom_four,custom_five FROM vicidial_campaigns where campaign_id='$campaign';";
$stmt = "SELECT manual_dial_filter,use_internal_dnc,use_campaign_dnc,use_other_campaign_dnc,extension_appended_cidname,start_call_url,scheduled_callbacks_auto_reschedule,dial_timeout_lead_container,daily_call_count_limit,daily_limit_manual,call_limit_24hour_method,call_limit_24hour_scope,call_limit_24hour,call_limit_24hour_override,custom_one,custom_two,custom_three,custom_four,custom_five,daily_phone_number_call_limit FROM vicidial_campaigns where campaign_id='$campaign';";
$rslt=mysql_to_mysqli($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00325',$user,$server_ip,$session_name,$one_mysql_log);}
if ($DB) {echo "$stmt\n";}
@@ -6268,6 +6278,7 @@ if ($ACTION == 'manDiaLonly')
$camp_custom_three = $row[16];
$camp_custom_four = $row[17];
$camp_custom_five = $row[18];
$daily_phone_number_call_limit = $row[19];
if ($extension_appended_cidname == 'Y')
{$use_eac++;}
}
@@ -6288,7 +6299,7 @@ if ($ACTION == 'manDiaLonly')
{$manual_dial_filter = $VU_manual_dial_filter;}
### Daily call count limit check ###
manual_dccl_check($lead_id, 0, 1);
manual_dccl_check($lead_id, 0, 1, $phone_number);
#### BEGIN check for 24-hour call count limit ####
$TFhourSTATE='';
@@ -8396,7 +8407,7 @@ if ($stage == "end")
if ($auto_dial_level > 0)
{
### check to see if campaign has alt_dial enabled
$stmt="SELECT auto_alt_dial,use_internal_dnc,use_campaign_dnc,use_other_campaign_dnc,daily_call_count_limit,daily_limit_manual,call_limit_24hour_method,call_limit_24hour_scope,call_limit_24hour,call_limit_24hour_override,auto_alt_threshold FROM vicidial_campaigns where campaign_id='$campaign';";
$stmt="SELECT auto_alt_dial,use_internal_dnc,use_campaign_dnc,use_other_campaign_dnc,daily_call_count_limit,daily_limit_manual,call_limit_24hour_method,call_limit_24hour_scope,call_limit_24hour,call_limit_24hour_override,auto_alt_threshold,daily_phone_number_call_limit FROM vicidial_campaigns where campaign_id='$campaign';";
$rslt=mysql_to_mysqli($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00064',$user,$server_ip,$session_name,$one_mysql_log);}
if ($DB) {echo "$stmt\n";}
@@ -8415,6 +8426,7 @@ if ($stage == "end")
$call_limit_24hour = $row[8];
$call_limit_24hour_override = $row[9];
$auto_alt_threshold = $row[10];
$daily_phone_number_call_limit = $row[11];
}
else {$auto_alt_dial = 'NONE';}
$alt_lead_done=0;
@@ -14106,7 +14118,7 @@ if ($ACTION == 'updateDISPO')
}
### END Call Notes Logging ###
$stmt="SELECT auto_alt_dial_statuses,use_internal_dnc,use_campaign_dnc,api_manual_dial,use_other_campaign_dnc,call_quota_lead_ranking,daily_call_count_limit,daily_limit_manual from vicidial_campaigns where campaign_id='$campaign';";
$stmt="SELECT auto_alt_dial_statuses,use_internal_dnc,use_campaign_dnc,api_manual_dial,use_other_campaign_dnc,call_quota_lead_ranking,daily_call_count_limit,daily_limit_manual,daily_phone_number_call_limit from vicidial_campaigns where campaign_id='$campaign';";
$rslt=mysql_to_mysqli($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00155',$user,$server_ip,$session_name,$one_mysql_log);}
$row=mysqli_fetch_row($rslt);
@@ -14118,6 +14130,7 @@ if ($ACTION == 'updateDISPO')
$call_quota_lead_ranking = $row[5];
$daily_call_count_limit = $row[6];
$daily_limit_manual = $row[7];
$daily_phone_number_call_limit = $row[8];
### BEGIN Call Quota Lead Renking logging ###
@@ -21160,7 +21173,7 @@ function status_group_gather($status_group_id,$record_type)
##### DNC check #####
function manual_dnc_check($temp_phone_number, $temp_no_hopper, $temp_dial_only)
{
global $manual_dial_filter, $use_internal_dnc, $use_campaign_dnc, $campaign, $user, $link, $NOW_TIME, $mel, $server_ip, $session_name, $one_mysql_log, $SSagent_debug_logging, $startMS, $ACTION, $php_script, $stage, $lead_id, $daily_call_count_limit, $daily_limit_manual;
global $manual_dial_filter, $use_internal_dnc, $use_campaign_dnc, $campaign, $user, $link, $NOW_TIME, $mel, $server_ip, $session_name, $one_mysql_log, $SSagent_debug_logging, $startMS, $ACTION, $php_script, $stage, $lead_id, $daily_call_count_limit, $daily_limit_manual, $daily_phone_number_call_limit;
$use_other_campaign_dnc='';
if (strlen($campaign) > 0)
@@ -21430,9 +21443,9 @@ function manual_dnc_check($temp_phone_number, $temp_no_hopper, $temp_dial_only)
##### Daily call count limit check #####
function manual_dccl_check($temp_lead_id, $temp_no_hopper, $temp_dial_only)
function manual_dccl_check($temp_lead_id, $temp_no_hopper, $temp_dial_only, $temp_phone_number)
{
global $manual_dial_filter, $use_internal_dnc, $use_campaign_dnc, $campaign, $user, $link, $NOW_TIME, $mel, $server_ip, $session_name, $one_mysql_log, $SSagent_debug_logging, $startMS, $ACTION, $php_script, $stage, $lead_id, $daily_call_count_limit, $daily_limit_manual, $SSdaily_call_count_limit;
global $manual_dial_filter, $use_internal_dnc, $use_campaign_dnc, $campaign, $user, $link, $NOW_TIME, $mel, $server_ip, $session_name, $one_mysql_log, $SSagent_debug_logging, $startMS, $ACTION, $php_script, $stage, $lead_id, $daily_call_count_limit, $daily_limit_manual, $SSdaily_call_count_limit, $daily_phone_number_call_limit;
# $fp = fopen ("./DCCLdebug_log.txt", "a");
# fwrite ($fp, "$NOW_TIME|1 |$lead_id|$SSdaily_call_count_limit|$daily_call_count_limit|$daily_limit_manual|\n");
@@ -21489,7 +21502,56 @@ function manual_dccl_check($temp_lead_id, $temp_no_hopper, $temp_dial_only)
}
}
}
### END Daily call count limit filtering ###
### BEGIN Daily phone_number call count limit filtering ###
if ( ($SSdaily_call_count_limit > 0) and ($daily_phone_number_call_limit > 0) )
{
$temp_daily_call_count_limit = $daily_phone_number_call_limit;
if ($temp_dial_only > 0) {$temp_daily_call_count_limit = ($daily_phone_number_call_limit + 1);}
$stmt="SELECT called_count FROM vicidial_phone_number_call_daily_counts where phone_number='$temp_phone_number';";
$rslt=mysql_to_mysqli($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00XXX',$user,$server_ip,$session_name,$one_mysql_log);}
if ($DB) {echo "$stmt\n";}
$vlcdc_ct = mysqli_num_rows($rslt);
if ($vlcdc_ct > 0)
{
$row=mysqli_fetch_row($rslt);
if ($row[0] >= $temp_daily_call_count_limit)
{
### flag the lead as called
$stmt = "UPDATE vicidial_list set called_since_last_reset='Y' where lead_id='$lead_id';";
if ($DB) {echo "$stmt\n";}
$rslt=mysql_to_mysqli($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00XXX',$user,$server_ip,$session_name,$one_mysql_log);}
if ($temp_no_hopper > 0)
{
### reset agent log record
$stmt="UPDATE vicidial_agent_log set lead_id=NULL,comments='' where agent_log_id='$agent_log_id';";
if ($format=='debug') {echo "\n<!-- $stmt -->";}
$rslt=mysql_to_mysqli($stmt, $link);
if ($mel > 0) {mysql_error_logging($NOW_TIME,$link,$mel,$stmt,'00XXX',$user,$server_ip,$session_name,$one_mysql_log);}
echo " NO-HOPPER DAILY PHONE NUMBER CALL LIMIT\nTRY AGAIN\n";
$stage .= "|$agent_log_id|$vla_status|$agent_dialed_type|$agent_dialed_number|";
}
else
{
if ($temp_dial_only)
{
echo " CALL NOT PLACED\nDAILY PHONE NUMBER CALL LIMIT\n";
}
else
{
echo "DAILY PHONE NUMBER CALL LIMIT\n";
}
}
if ($SSagent_debug_logging > 0) {vicidial_ajax_log($NOW_TIME,$startMS,$link,$ACTION,$php_script,$user,$stage,$lead_id,$session_name,$stmt);}
exit;
}
}
}
### END Daily phone_number call count limit filtering ###
}