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Added several security changes to the agent interface, including freezing a user's account for 15 minutes after 10 failed login attempts.

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Changed all of the admin scripts from using the PHP ereg functions to preg. This is a requirement for moving to PHP6 where ereg functions are  depricated. This will also have the benefit of speeding up those scripts because preg is supposed to be more efficient and faster than ereg.
Added recording_id to the available fields for the dispo call url feature
Added pause code to the agent_status non-agent api function output

git-svn-id: svn://192.168.202.10@1994 3d104415-ff17-0410-8863-d5cf3c621b8a
This commit is contained in:
mattf
2013-06-15 16:08:13 +00:00
parent d810e35c65
commit 9884e2ce4d
120 changed files with 5813 additions and 5314 deletions
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agc_2-X/trunk/www/vicidial/AST_VDADstats.php
+26 -25
View File
@@ -33,6 +33,7 @@
# 101207-1634 - Changed limits on seconds to 65000 from 36000 in vicidial_agent_log
# 120224-0910 - Added HTML display option with bar graphs
# 130414-0117 - Added report logging
# 130610-0956 - Finalized changing of all ereg instances to preg
#
$startMS = microtime();
@@ -76,8 +77,8 @@ if (isset($_GET["SUBMIT"])) {$SUBMIT=$_GET["SUBMIT"];}
if (isset($_GET["report_display_type"])) {$report_display_type=$_GET["report_display_type"];}
elseif (isset($_POST["report_display_type"])) {$report_display_type=$_POST["report_display_type"];}
$PHP_AUTH_USER = ereg_replace("[^0-9a-zA-Z]","",$PHP_AUTH_USER);
$PHP_AUTH_PW = ereg_replace("[^0-9a-zA-Z]","",$PHP_AUTH_PW);
$PHP_AUTH_USER = preg_replace('/[^0-9a-zA-Z]/', '', $PHP_AUTH_USER);
$PHP_AUTH_PW = preg_replace('/[^0-9a-zA-Z]/', '', $PHP_AUTH_PW);
if (strlen($shift)<2) {$shift='ALL';}
if (strlen($bottom_graph)<2) {$bottom_graph='NO';}
@@ -206,7 +207,7 @@ while($i < $group_ct)
$LOGallowed_campaignsSQL='';
$whereLOGallowed_campaignsSQL='';
if ( (!eregi("-ALL",$LOGallowed_campaigns)) )
if ( (!preg_match('/\-ALL/i', $LOGallowed_campaigns)) )
{
$rawLOGallowed_campaignsSQL = preg_replace("/ -/",'',$LOGallowed_campaigns);
$rawLOGallowed_campaignsSQL = preg_replace("/ /","','",$rawLOGallowed_campaignsSQL);
@@ -225,7 +226,7 @@ while ($i < $campaigns_to_print)
$row=mysql_fetch_row($rslt);
$groups[$i] = $row[0];
$group_names[$i] = $row[1];
if (ereg("-ALL",$group_string) )
if (preg_match('/\-ALL/',$group_string) )
{$group[$i] = $groups[$i];}
$i++;
}
@@ -243,7 +244,7 @@ while($i < $group_ct)
$groupQS .= "&group[]=$group[$i]";
}
if (eregi("YES",$include_rollover))
if (preg_match("/YES/i",$include_rollover))
{
$stmt="select drop_inbound_group from vicidial_campaigns where campaign_id='$group[$i]' $LOGallowed_campaignsSQL and drop_inbound_group NOT LIKE \"%NONE%\" and drop_inbound_group is NOT NULL and drop_inbound_group != '';";
$rslt=mysql_query($stmt, $link);
@@ -262,15 +263,15 @@ while($i < $group_ct)
}
if (strlen($group_drop_SQL) < 2)
{$group_drop_SQL = "''";}
if ( (ereg("--ALL--",$group_string) ) or ($group_ct < 1) or (strlen($group_string) < 2) )
if ( (preg_match('/\-\-ALL\-\-/',$group_string) ) or ($group_ct < 1) or (strlen($group_string) < 2) )
{
$group_SQL = "$LOGallowed_campaignsSQL";
$group_drop_SQL = "";
}
else
{
$group_SQL = eregi_replace(",$",'',$group_SQL);
$group_drop_SQL = eregi_replace(",$",'',$group_drop_SQL);
$group_SQL = preg_replace('/,$/i', '',$group_SQL);
$group_drop_SQL = preg_replace('/,$/i', '',$group_drop_SQL);
$both_group_SQLand = "and ( (campaign_id IN($group_drop_SQL)) or (campaign_id IN($group_SQL)) )";
$both_group_SQL = "where ( (campaign_id IN($group_drop_SQL)) or (campaign_id IN($group_SQL)) )";
$group_SQLand = "and campaign_id IN($group_SQL)";
@@ -389,14 +390,14 @@ o_cal.a_tpl.yearscroll = false;
echo "</TD><TD VALIGN=TOP> Campaigns:<BR>";
echo "<SELECT SIZE=5 NAME=group[] multiple>\n";
if (eregi("--ALL--",$group_string))
if (preg_match('/\-\-ALL\-\-/',$group_string))
{echo "<option value=\"--ALL--\" selected>-- ALL CAMPAIGNS --</option>\n";}
else
{echo "<option value=\"--ALL--\">-- ALL CAMPAIGNS --</option>\n";}
$o=0;
while ($campaigns_to_print > $o)
{
if (eregi("$groups[$o]\|",$group_string)) {echo "<option selected value=\"$groups[$o]\">$groups[$o] - $group_names[$o]</option>\n";}
if (preg_match("/$groups[$o]\|/i",$group_string)) {echo "<option selected value=\"$groups[$o]\">$groups[$o] - $group_names[$o]</option>\n";}
else {echo "<option value=\"$groups[$o]\">$groups[$o] - $group_names[$o]</option>\n";}
$o++;
}
@@ -500,7 +501,7 @@ else
$TOTALcallsRAW = $row[0];
$TOTALsec = $row[1];
$inTOTALcallsRAW=0;
if (eregi("YES",$include_rollover))
if (preg_match("/YES/i",$include_rollover))
{
$length_in_secZ=0;
$queue_secondsZ=0;
@@ -544,7 +545,7 @@ else
$OUToutput .= "Total Calls placed from this Campaign: $TOTALcalls\n";
$OUToutput .= "Average Call Length for all Calls in seconds: $average_call_seconds\n";
if (eregi("YES",$include_rollover))
if (preg_match("/YES/i",$include_rollover))
{$OUToutput .= "Calls that went to rollover In-Group: $inTOTALcalls\n";}
@@ -558,7 +559,7 @@ else
$CIcallsRAW = $row[0];
$CIsec = $row[1];
if (eregi("YES",$include_rollover))
if (preg_match("/YES/i",$include_rollover))
{
$length_in_secZ=0;
$queue_secondsZ=0;
@@ -659,7 +660,7 @@ else
$q++;
$p++;
}
$camp_ANS_STAT_SQL = eregi_replace(",$",'',$camp_ANS_STAT_SQL);
$camp_ANS_STAT_SQL = preg_replace('/,$/i', '',$camp_ANS_STAT_SQL);
$stmt="select count(*) from vicidial_log where call_date >= '$query_date_BEGIN' and call_date <= '$query_date_END' $group_SQLand and status IN($camp_ANS_STAT_SQL);";
@@ -696,7 +697,7 @@ else
$OUToutput .= "Total Outbound DROP Calls: $DROPcalls $DROPpercent%\n";
$OUToutput .= "Percent of DROP Calls taken out of Answers: $DROPcalls / $ANSWERcalls $DROPANSWERpercent%\n";
if (eregi("YES",$include_rollover))
if (preg_match("/YES/i",$include_rollover))
{
if ( ($DROPcalls < 1) or ($CIcallsRAW < 1) )
{$inDROPANSWERpercent = '0';}
@@ -724,7 +725,7 @@ else
$closer_campaignsSQL .= "'$closer_campaigns',";
$c++;
}
$closer_campaignsSQL = eregi_replace(",$",'',$closer_campaignsSQL);
$closer_campaignsSQL = preg_replace('/,$/i', '',$closer_campaignsSQL);
$stmt="select count(*) from vicidial_closer_log where call_date >= '$query_date_BEGIN' and call_date <= '$query_date_END' and campaign_id IN($closer_campaignsSQL) and status NOT IN('DROP','XDROP','HXFER','QVMAIL','HOLDTO','LIVE','QUEUE');";
$rslt=mysql_query($stmt, $link);
@@ -826,8 +827,8 @@ else
$REASONcount = sprintf("%10s", $row[0]);while(strlen($REASONcount)>10) {$REASONcount = substr("$REASONcount", 0, -1);}
$reason = sprintf("%-20s", $row[1]);while(strlen($reason)>20) {$reason = substr("$reason", 0, -1);}
if (ereg("NONE",$reason)) {$reason = 'NO ANSWER ';}
if (ereg("CALLER",$reason)) {$reason = 'CUSTOMER ';}
if (preg_match('/NONE/',$reason)) {$reason = 'NO ANSWER ';}
if (preg_match('/CALLER/',$reason)) {$reason = 'CUSTOMER ';}
$ASCII_text .= "| $reason | $REASONcount |\n";
@@ -892,7 +893,7 @@ else
$campaignSQL = "$group_SQLand";
if (eregi("YES",$include_rollover))
if (preg_match("/YES/i",$include_rollover))
{$campaignSQL = "$both_group_SQLand";}
## Pull the count of agent seconds for the total tally
$stmt="SELECT sum(pause_sec + wait_sec + talk_sec + dispo_sec) from vicidial_agent_log where event_time >= '$query_date_BEGIN' and event_time <= '$query_date_END' $campaignSQL and pause_sec<65000 and wait_sec<65000 and talk_sec<65000 and dispo_sec<65000;";
@@ -908,7 +909,7 @@ else
## get counts and time totals for all statuses in this campaign
$rollover_exclude_dropSQL='';
if (eregi("YES",$include_rollover))
if (preg_match("/YES/i",$include_rollover))
{$rollover_exclude_dropSQL = "and status NOT IN('DROP')";}
$stmt="select count(*),status,sum(length_in_sec) from vicidial_log where call_date >= '$query_date_BEGIN' and call_date <= '$query_date_END' $rollover_exclude_dropSQL $group_SQLand group by status;";
@@ -926,13 +927,13 @@ else
$statusSQL .= "'$row[1]',";
$i++;
}
if (eregi("YES",$include_rollover))
if (preg_match("/YES/i",$include_rollover))
{
if (strlen($statusSQL) < 2)
{$statusSQL = "''";}
else
{
$statusSQL = eregi_replace(",$",'',$statusSQL);
$statusSQL = preg_replace('/,$/i', '',$statusSQL);
}
$stmt="select distinct status from vicidial_closer_log where call_date >= '$query_date_BEGIN' and call_date <= '$query_date_END' and status NOT IN($statusSQL) $group_drop_SQLand;";
$rslt=mysql_query($stmt, $link);
@@ -958,7 +959,7 @@ else
$RAWstatus = $RAWstatusARY[$i];
$RAWhours = $RAWhoursARY[$i];
if (eregi("YES",$include_rollover))
if (preg_match("/YES/i",$include_rollover))
{
$stmt="select count(*),sum(length_in_sec) from vicidial_closer_log where call_date >= '$query_date_BEGIN' and call_date <= '$query_date_END' and status='$RAWstatus' $group_drop_SQLand;";
$rslt=mysql_query($stmt, $link);
@@ -1415,7 +1416,7 @@ else
{
$full_name = sprintf("%-45s", $RAWfull_name[$i]); while(mb_strlen($full_name,'utf-8')>15) {$full_name = mb_substr("$full_name", 0, -1,'utf-8');}
}
if (eregi("YES",$include_rollover))
if (preg_match("/YES/i",$include_rollover))
{
$length_in_secZ=0;
$queue_secondsZ=0;
@@ -1550,7 +1551,7 @@ else
$tempTALK = ($tempTALK + $row[2]);
$w++;
}
if (eregi("YES",$include_rollover))
if (preg_match("/YES/i",$include_rollover))
{
$stmt="select campaign_id,phone_number,length_in_sec,queue_seconds,agent_alert_delay from vicidial_closer_log,vicidial_inbound_groups where call_date >= '$query_date_BEGIN' and call_date <= '$query_date_END' and group_id=campaign_id $group_drop_SQLand;";
$rslt=mysql_query($stmt, $link);