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Added agent status and multi-day detail reports

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git-svn-id: svn://192.168.202.10@1048 3d104415-ff17-0410-8863-d5cf3c621b8a
This commit is contained in:
mattf
2009-02-08 11:32:25 +00:00
parent 64f5126ffe
commit a3529675e7
8 changed files with 1275 additions and 49 deletions
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agc_2-X/trunk/www/vicidial/user_stats.php
+80 -40
View File
@@ -1,7 +1,7 @@
<?
# user_stats.php
#
# Copyright (C) 2008 Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
# Copyright (C) 2009 Matt Florell <vicidial@gmail.com> LICENSE: AGPLv2
#
# CHANGES
#
@@ -14,6 +14,7 @@
# 80523-2012 - Added vicidial timeclock records display
# 80617-1402 - Fixed timeclock total logged-in time
# 81210-1634 - Added server recording display options
# 90208-0504 - Added link to multi-day report and fixed call status summary section
#
header ("Content-type: text/html; charset=utf-8");
@@ -119,21 +120,19 @@ echo "<input type=text name=end_date value=\"$end_date\" size=10 maxsize=10> &nb
echo "<input type=submit name=submit value=submit>\n";
echo " &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; $user - $full_name\n";
echo " &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; $user - $full_name<BR><BR>\n";
echo " - <a href=\"./AST_agent_time_sheet.php?agent=$user\">VICIDIAL Time Sheet</a>\n";
echo " - <a href=\"./user_status.php?user=$user\">User Status</a>\n";
echo " - <a href=\"./admin.php?ADD=3&user=$user\">Modify User</a>\n";
echo "<center>\n";
echo "<a href=\"./AST_agent_time_sheet.php?agent=$user\">VICIDIAL Time Sheet</a>\n";
echo " | <a href=\"./user_status.php?user=$user\">User Status</a>\n";
echo " | <a href=\"./admin.php?ADD=3&user=$user\">Modify User</a>\n";
echo " | <a href=\"./AST_agent_days_detail.php?user=$user&query_date=$begin_date&end_date=$end_date&group[]=--ALL--&shift=ALL\">User multiple day status detail report</a>";
echo "</center>\n";
echo "</B></TD></TR>\n";
echo "<TR><TD ALIGN=LEFT COLSPAN=2>\n";
$stmt="SELECT count(*),status, sum(length_in_sec) from vicidial_log where user='" . mysql_real_escape_string($user) . "' and call_date >= '" . mysql_real_escape_string($begin_date) . " 0:00:01' and call_date <= '" . mysql_real_escape_string($end_date) . " 23:59:59' group by status order by status";
$rslt=mysql_query($stmt, $link);
$statuses_to_print = mysql_num_rows($rslt);
echo "<br><center>\n";
##### vicidial agent talk time and status #####
@@ -143,38 +142,61 @@ echo "<B>VICIDIAL TALK TIME AND STATUS:</B>\n";
echo "<center><TABLE width=300 cellspacing=0 cellpadding=1>\n";
echo "<tr><td><font size=2>STATUS</td><td align=right><font size=2>COUNT</td><td align=right><font size=2>HOURS:MINUTES</td></tr>\n";
$total_calls=0;
$o=0;
while ($statuses_to_print > $o) {
$row=mysql_fetch_row($rslt);
if (eregi("1$|3$|5$|7$|9$", $o))
{$bgcolor='bgcolor="#B9CBFD"';}
else
{$bgcolor='bgcolor="#9BB9FB"';}
$call_seconds = $row[2];
$call_hours = ($call_seconds / 3600);
$call_hours_int = round($call_hours, 2);
$call_hours_int = intval("$call_hours_int");
$call_minutes = ($call_hours - $call_hours_int);
$call_minutes = ($call_minutes * 60);
$call_minutes_int = round($call_minutes, 0);
if ($call_minutes_int < 10) {$call_minutes_int = "0$call_minutes_int";}
echo "<tr $bgcolor><td><font size=2>$row[1]</td>";
echo "<td align=right><font size=2> $row[0]</td>\n";
echo "<td align=right><font size=2> $call_hours_int:$call_minutes_int</td></tr>\n";
$total_calls = ($total_calls + $row[0]);
$call_seconds=0;
$o++;
$stmt="SELECT count(*),status, sum(length_in_sec) from vicidial_log where user='" . mysql_real_escape_string($user) . "' and call_date >= '" . mysql_real_escape_string($begin_date) . " 0:00:01' and call_date <= '" . mysql_real_escape_string($end_date) . " 23:59:59' group by status order by status";
$rslt=mysql_query($stmt, $link);
$VLstatuses_to_print = mysql_num_rows($rslt);
$total_calls=0;
$o=0; $p=0;
while ($VLstatuses_to_print > $o)
{
$row=mysql_fetch_row($rslt);
$counts[$p] = $row[0];
$status[$p] = $row[1];
$call_sec[$p] = $row[2];
$p++;
$o++;
}
$stmt="SELECT sum(length_in_sec) from vicidial_log where user='" . mysql_real_escape_string($user) . "' and call_date >= '" . mysql_real_escape_string($begin_date) . " 0:00:01' and call_date <= '" . mysql_real_escape_string($end_date) . " 23:59:59'";
$rslt=mysql_query($stmt, $link);
$counts_to_print = mysql_num_rows($rslt);
$row=mysql_fetch_row($rslt);
$call_seconds = $row[0];
$stmt="SELECT count(*),status, sum(length_in_sec) from vicidial_closer_log where user='" . mysql_real_escape_string($user) . "' and call_date >= '" . mysql_real_escape_string($begin_date) . " 0:00:01' and call_date <= '" . mysql_real_escape_string($end_date) . " 23:59:59' group by status order by status";
$rslt=mysql_query($stmt, $link);
$VCLstatuses_to_print = mysql_num_rows($rslt);
$o=0;
while ($VCLstatuses_to_print > $o)
{
$status_match=0;
$r=0;
$row=mysql_fetch_row($rslt);
while ($VLstatuses_to_print > $r)
{
if ($status[$r] == $row[1])
{
$counts[$r] = ($counts[$r] + $row[0]);
$call_sec[$r] = ($call_sec[$r] + $row[2]);
$status_match++;
}
$r++;
}
if ($status_match < 1)
{
$counts[$p] = $row[0];
$status[$p] = $row[1];
$call_sec[$p] = $row[2];
$VLstatuses_to_print++;
$p++;
}
$o++;
}
$o=0;
$total_sec=0;
while ($o < $p)
{
if (eregi("1$|3$|5$|7$|9$", $o))
{$bgcolor='bgcolor="#B9CBFD"';}
else
{$bgcolor='bgcolor="#9BB9FB"';}
$call_seconds = $call_sec[$o];
$call_hours = ($call_seconds / 3600);
$call_hours_int = round($call_hours, 2);
$call_hours_int = intval("$call_hours_int");
@@ -183,6 +205,24 @@ echo "<tr><td><font size=2>STATUS</td><td align=right><font size=2>COUNT</td><td
$call_minutes_int = round($call_minutes, 0);
if ($call_minutes_int < 10) {$call_minutes_int = "0$call_minutes_int";}
echo "<tr $bgcolor><td><font size=2>$status[$o]</td>";
echo "<td align=right><font size=2> $counts[$o]</td>\n";
echo "<td align=right><font size=2> $call_hours_int:$call_minutes_int</td></tr>\n";
$total_calls = ($total_calls + $counts[$o]);
$total_sec = ($total_sec + $call_sec[$o]);
$call_seconds=0;
$o++;
}
$call_seconds = $total_sec;
$call_hours = ($call_seconds / 3600);
$call_hours_int = round($call_hours, 2);
$call_hours_int = intval("$call_hours_int");
$call_minutes = ($call_hours - $call_hours_int);
$call_minutes = ($call_minutes * 60);
$call_minutes_int = round($call_minutes, 0);
if ($call_minutes_int < 10) {$call_minutes_int = "0$call_minutes_int";}
echo "<tr><td><font size=2>TOTAL CALLS </td><td align=right><font size=2> $total_calls</td><td align=right><font size=2> $call_hours_int:$call_minutes_int</td></tr>\n";
echo "</TABLE></center>\n";