diff --git a/agc_2-X/trunk/UPGRADE b/agc_2-X/trunk/UPGRADE index 20405860..eb88c694 100644 --- a/agc_2-X/trunk/UPGRADE +++ b/agc_2-X/trunk/UPGRADE @@ -124,6 +124,12 @@ OTHER CHANGES: 22. Added CHAT option to Inbound Queue No Dial campaign setting to prevent outbound auto-dialing if a chat is waiting for an agent +23. Added qualify option to phones for IAX type phones + +24. Added Pause Code Time Limits to allow you to set a time limit on the number + of seconds an agent can be in a specific pause code before the real-time + report will show them in a different color. + diff --git a/agc_2-X/trunk/extras/MySQL_AST_CREATE_tables.sql b/agc_2-X/trunk/extras/MySQL_AST_CREATE_tables.sql index 73001cfe..cddaac0e 100644 --- a/agc_2-X/trunk/extras/MySQL_AST_CREATE_tables.sql +++ b/agc_2-X/trunk/extras/MySQL_AST_CREATE_tables.sql @@ -1527,6 +1527,7 @@ pause_code VARCHAR(6) NOT NULL, pause_code_name VARCHAR(30), billable ENUM('NO','YES','HALF') default 'NO', campaign_id VARCHAR(8), +time_limit SMALLINT(5) UNSIGNED default '65000', index (campaign_id) ) ENGINE=MyISAM; @@ -1696,7 +1697,8 @@ web_loader_phone_length VARCHAR(10) default 'DISABLED', agent_script VARCHAR(50) default 'vicidial.php', vdad_debug_logging ENUM('1','0') default '0', agent_chat_screen_colors VARCHAR(20) default 'default', -enable_auto_reports ENUM('1','0') default '0' +enable_auto_reports ENUM('1','0') default '0', +enable_pause_code_limits ENUM('1','0') default '0' ) ENGINE=MyISAM; CREATE TABLE vicidial_campaigns_list_mix ( @@ -3900,4 +3902,4 @@ UPDATE vicidial_configuration set value='1766' where name='qc_database_version'; UPDATE system_settings set vdc_agent_api_active='1'; -UPDATE system_settings SET db_schema_version='1495',db_schema_update_date=NOW(),reload_timestamp=NOW(); +UPDATE system_settings SET db_schema_version='1496',db_schema_update_date=NOW(),reload_timestamp=NOW(); diff --git a/agc_2-X/trunk/extras/upgrade_2.14.sql b/agc_2-X/trunk/extras/upgrade_2.14.sql index e4bb0620..9f14c06a 100644 --- a/agc_2-X/trunk/extras/upgrade_2.14.sql +++ b/agc_2-X/trunk/extras/upgrade_2.14.sql @@ -123,3 +123,9 @@ UPDATE system_settings SET db_schema_version='1494',db_schema_update_date=NOW() ALTER TABLE phones ADD conf_qualify ENUM('Y','N') default 'Y'; UPDATE system_settings SET db_schema_version='1495',db_schema_update_date=NOW() where db_schema_version < 1495; + +ALTER TABLE system_settings ADD enable_pause_code_limits ENUM('1','0') default '0'; + +ALTER TABLE vicidial_pause_codes ADD time_limit SMALLINT(5) UNSIGNED default '65000'; + +UPDATE system_settings SET db_schema_version='1496',db_schema_update_date=NOW() where db_schema_version < 1496; diff --git a/agc_2-X/trunk/www/vicidial/AST_timeonVDADall.php b/agc_2-X/trunk/www/vicidial/AST_timeonVDADall.php index dc7487b5..e087e3e9 100644 --- a/agc_2-X/trunk/www/vicidial/AST_timeonVDADall.php +++ b/agc_2-X/trunk/www/vicidial/AST_timeonVDADall.php @@ -1,7 +1,7 @@ LICENSE: AGPLv2 +# Copyright (C) 2017 Matt Florell LICENSE: AGPLv2 # # live real-time stats for the VICIDIAL Auto-Dialer all servers # @@ -104,10 +104,11 @@ # 160418-2141 - Fixed issue with WALL displays # 160515-1300 - Added UK OFCOM feature # 160803-1901 - Fixed issue with ERROR in campaign/ingroup name +# 170321-1145 - Added pause code time limits colors # -$version = '2.12-92'; -$build = '160803-1901'; +$version = '2.14-93'; +$build = '170321-1145'; header ("Content-type: text/html; charset=utf-8"); @@ -194,7 +195,7 @@ $db_source = 'M'; ############################################# ##### START SYSTEM_SETTINGS LOOKUP ##### -$stmt = "SELECT use_non_latin,outbound_autodial_active,slave_db_server,reports_use_slave_db,enable_languages,language_method,agent_whisper_enabled,allow_chats,cache_carrier_stats_realtime,report_default_format,ofcom_uk_drop_calc FROM system_settings;"; +$stmt = "SELECT use_non_latin,outbound_autodial_active,slave_db_server,reports_use_slave_db,enable_languages,language_method,agent_whisper_enabled,allow_chats,cache_carrier_stats_realtime,report_default_format,ofcom_uk_drop_calc,enable_pause_code_limits FROM system_settings;"; $rslt=mysql_to_mysqli($stmt, $link); if ($DB) {echo "$stmt\n";} $qm_conf_ct = mysqli_num_rows($rslt); @@ -212,6 +213,7 @@ if ($qm_conf_ct > 0) $cache_carrier_stats_realtime = $row[8]; $SSreport_default_format = $row[9]; $SSofcom_uk_drop_calc = $row[10]; + $SSenable_pause_code_limits = $row[11]; } ##### END SETTINGS LOOKUP ##### ########################################### @@ -1090,6 +1092,7 @@ else .orange {color: black; background-color: orange} .black {color: white; background-color: black} .salmon {color: white; background-color: #FA8072} + .darkred {color: white; background-color: #990000} .r1 {color: black; background-color: #FFCCCC} .r2 {color: black; background-color: #FF9999} @@ -3200,9 +3203,25 @@ if ($talking_to_print > 0) $rowC=mysqli_fetch_row($rsltC); $pausecode = sprintf("%-6s", $rowC[0]); $pausecode="$pausecode "; + if ($SSenable_pause_code_limits > 0) + { + $pause_limit_stmt="SELECT time_limit from vicidial_pause_codes where campaign_id='$Acampaign_id[$i]' and pause_code='$rowC[0]'"; + $pause_limit_rslt=mysql_to_mysqli($pause_limit_stmt, $link); + if (mysqli_num_rows($pause_limit_rslt)>0) + { + $pause_limit_row=mysqli_fetch_row($pause_limit_rslt); + $pause_limit=$pause_limit_row[0]; + } + else + { + $pause_limit="999999"; + } + } + else + {$pause_limit="999999";} } else - {$pausecode='';} + {$pausecode=''; $pause_limit="999999";} if ($call_time_S >= 21600) {$j++; continue;} @@ -3213,6 +3232,7 @@ if ($talking_to_print > 0) if ($call_time_S >= 10) {$G=''; $EG=''; $tr_class='TRkhaki';} if ($call_time_S >= 60) {$G=''; $EG=''; $tr_class='TRyellow';} if ($call_time_S >= 300) {$G=''; $EG=''; $tr_class='TRolive';} + if ($call_time_S >= $pause_limit) {$G=''; $EG=''; $tr_class='TRdarkred';} } } # if ( (strlen($Acall_server_ip[$i])> 4) and ($Acall_server_ip[$i] != "$Aserver_ip[$i]") ) @@ -3391,6 +3411,10 @@ if ($talking_to_print > 0) $Aecho .= " - "._QXZ("Agent Paused > 5 minutes")."\n"; $Aecho .= " - "._QXZ("Agent in 3-WAY > 10 seconds")."\n"; $Aecho .= " - "._QXZ("Agent on a dead call")."\n"; + if ($SSenable_pause_code_limits > 0) + { + $Aecho .= " - "._QXZ("Agent over pause limit")."\n"; + } if ($ring_agents > 0) { diff --git a/agc_2-X/trunk/www/vicidial/admin.php b/agc_2-X/trunk/www/vicidial/admin.php index 8882925e..1b419ef5 100644 --- a/agc_2-X/trunk/www/vicidial/admin.php +++ b/agc_2-X/trunk/www/vicidial/admin.php @@ -2188,6 +2188,10 @@ if (isset($_GET["agent_xfer_validation"])) {$agent_xfer_validation=$_GET["agen elseif (isset($_POST["agent_xfer_validation"])) {$agent_xfer_validation=$_POST["agent_xfer_validation"];} if (isset($_GET["populate_state_areacode"])) {$populate_state_areacode=$_GET["populate_state_areacode"];} elseif (isset($_POST["populate_state_areacode"])) {$populate_state_areacode=$_POST["populate_state_areacode"];} +if (isset($_GET["enable_pause_code_limits"])) {$enable_pause_code_limits=$_GET["enable_pause_code_limits"];} + elseif (isset($_POST["enable_pause_code_limits"])) {$enable_pause_code_limits=$_POST["enable_pause_code_limits"];} +if (isset($_GET["time_limit"])) {$time_limit=$_GET["time_limit"];} + elseif (isset($_POST["time_limit"])) {$time_limit=$_POST["time_limit"];} if (isset($script_id)) {$script_id= strtoupper($script_id);} @@ -2202,7 +2206,7 @@ if (strlen($dial_status) > 0) ############################################# ##### START SYSTEM_SETTINGS LOOKUP ##### -$stmt = "SELECT use_non_latin,enable_queuemetrics_logging,enable_vtiger_integration,qc_features_active,outbound_autodial_active,sounds_central_control_active,enable_second_webform,user_territories_active,custom_fields_enabled,admin_web_directory,webphone_url,first_login_trigger,hosted_settings,default_phone_registration_password,default_phone_login_password,default_server_password,test_campaign_calls,active_voicemail_server,voicemail_timezones,default_voicemail_timezone,default_local_gmt,campaign_cid_areacodes_enabled,pllb_grouping_limit,did_ra_extensions_enabled,expanded_list_stats,contacts_enabled,alt_log_server_ip,alt_log_dbname,alt_log_login,alt_log_pass,tables_use_alt_log_db,call_menu_qualify_enabled,admin_list_counts,allow_voicemail_greeting,svn_revision,allow_emails,level_8_disable_add,pass_key,pass_hash_enabled,disable_auto_dial,country_code_list_stats,frozen_server_call_clear,active_modules,allow_chats,enable_languages,language_method,meetme_enter_login_filename,meetme_enter_leave3way_filename,enable_did_entry_list_id,enable_third_webform,default_language,user_hide_realtime_enabled,log_recording_access,alt_ivr_logging,admin_row_click,admin_screen_colors,ofcom_uk_drop_calc,agent_screen_colors,script_remove_js,manual_auto_next,user_new_lead_limit,agent_xfer_park_3way,agent_soundboards,web_loader_phone_length,agent_script,enable_auto_reports FROM system_settings;"; +$stmt = "SELECT use_non_latin,enable_queuemetrics_logging,enable_vtiger_integration,qc_features_active,outbound_autodial_active,sounds_central_control_active,enable_second_webform,user_territories_active,custom_fields_enabled,admin_web_directory,webphone_url,first_login_trigger,hosted_settings,default_phone_registration_password,default_phone_login_password,default_server_password,test_campaign_calls,active_voicemail_server,voicemail_timezones,default_voicemail_timezone,default_local_gmt,campaign_cid_areacodes_enabled,pllb_grouping_limit,did_ra_extensions_enabled,expanded_list_stats,contacts_enabled,alt_log_server_ip,alt_log_dbname,alt_log_login,alt_log_pass,tables_use_alt_log_db,call_menu_qualify_enabled,admin_list_counts,allow_voicemail_greeting,svn_revision,allow_emails,level_8_disable_add,pass_key,pass_hash_enabled,disable_auto_dial,country_code_list_stats,frozen_server_call_clear,active_modules,allow_chats,enable_languages,language_method,meetme_enter_login_filename,meetme_enter_leave3way_filename,enable_did_entry_list_id,enable_third_webform,default_language,user_hide_realtime_enabled,log_recording_access,alt_ivr_logging,admin_row_click,admin_screen_colors,ofcom_uk_drop_calc,agent_screen_colors,script_remove_js,manual_auto_next,user_new_lead_limit,agent_xfer_park_3way,agent_soundboards,web_loader_phone_length,agent_script,enable_auto_reports,enable_pause_code_limits FROM system_settings;"; $rslt=mysql_to_mysqli($stmt, $link); if ($DB) {echo "$stmt\n";} $qm_conf_ct = mysqli_num_rows($rslt); @@ -2275,6 +2279,7 @@ if ($qm_conf_ct > 0) $SSweb_loader_phone_length = $row[63]; $SSagent_script = $row[64]; $SSenable_auto_reports = $row[65]; + $SSenable_pause_code_limits = $row[66]; } ##### END SETTINGS LOOKUP ##### ########################################### @@ -2585,6 +2590,8 @@ if ($non_latin < 1) $enable_auto_reports = preg_replace('/[^0-9]/','',$enable_auto_reports); $modify_auto_reports = preg_replace('/[^0-9]/','',$modify_auto_reports); $report_weekdays = preg_replace('/[^0-9]/','',$report_weekdays); + $enable_pause_code_limits = preg_replace('/[^0-9]/','',$enable_pause_code_limits); + $time_limit = preg_replace('/[^0-9]/','',$time_limit); $user_new_lead_limit = preg_replace('/[^-0-9]/','',$user_new_lead_limit); $drop_call_seconds = preg_replace('/[^-0-9]/','',$drop_call_seconds); @@ -4019,12 +4026,13 @@ else # 170313-1041 - Added CHAT options to inbound_queue_no_dial # 170315-0633 - Fix in in-group copy SQL # 170320-1340 - Added conf_qualify phones option for IAX +# 170321-1100 - Added pause code time limits warning feature # # make sure you have added a user to the vicidial_users MySQL table with at least user_level 9 to access this page the first time -$admin_version = '2.14-602a'; -$build = '170320-1340'; +$admin_version = '2.14-603a'; +$build = '170321-1100'; $STARTtime = date("U"); $SQLdate = date("Y-m-d H:i:s"); @@ -9394,7 +9402,7 @@ if ($ADD==20) $stmtE="INSERT INTO vicidial_lead_recycle (status,attempt_delay,attempt_maximum,active,campaign_id) SELECT status,attempt_delay,attempt_maximum,active,\"$campaign_id\" from vicidial_lead_recycle where campaign_id='$source_campaign_id';"; $rslt=mysql_to_mysqli($stmtE, $link); - $stmtF="INSERT INTO vicidial_pause_codes (pause_code,pause_code_name,billable,campaign_id) SELECT pause_code,pause_code_name,billable,\"$campaign_id\" from vicidial_pause_codes where campaign_id='$source_campaign_id';"; + $stmtF="INSERT INTO vicidial_pause_codes (pause_code,pause_code_name,billable,campaign_id,time_limit) SELECT pause_code,pause_code_name,billable,\"$campaign_id\",time_limit from vicidial_pause_codes where campaign_id='$source_campaign_id';"; $rslt=mysql_to_mysqli($stmtF, $link); $stmtG="INSERT INTO vicidial_xfer_presets (campaign_id,preset_name,preset_number,preset_dtmf,preset_hide_number) SELECT \"$campaign_id\",preset_name,preset_number,preset_dtmf,preset_hide_number from vicidial_xfer_presets where campaign_id='$source_campaign_id';"; @@ -9660,7 +9668,8 @@ if ($ADD==27) { echo "
"._QXZ("AGENT PAUSE CODE ADDED").": $campaign_id - $pause_code - $pause_code_name\n"; - $stmt="INSERT INTO vicidial_pause_codes(campaign_id,pause_code,pause_code_name,billable) values('$campaign_id','$pause_code','$pause_code_name','$billable');"; + if (strlen($time_limit) < 1) {$time_limit='65000';} + $stmt="INSERT INTO vicidial_pause_codes(campaign_id,pause_code,pause_code_name,billable,time_limit) values('$campaign_id','$pause_code','$pause_code_name','$billable','$time_limit');"; $rslt=mysql_to_mysqli($stmt, $link); ### LOG INSERTION Admin Log Table ### @@ -13824,7 +13833,8 @@ if ($ADD==47) { echo "
"._QXZ("AGENT PAUSE CODE MODIFIED").": $campaign_id - $pause_code - $pause_code_name\n"; - $stmt="UPDATE vicidial_pause_codes SET pause_code_name='$pause_code_name',billable='$billable' where campaign_id='$campaign_id' and pause_code='$pause_code';"; + if (strlen($time_limit) < 1) {$time_limit='65000';} + $stmt="UPDATE vicidial_pause_codes SET pause_code_name='$pause_code_name',billable='$billable',time_limit='$time_limit' where campaign_id='$campaign_id' and pause_code='$pause_code';"; $rslt=mysql_to_mysqli($stmt, $link); ### LOG INSERTION Admin Log Table ### @@ -16457,7 +16467,7 @@ if ($ADD==411111111111111) $custom_reports_slave_SQL=",custom_reports_use_slave_db='$custom_reports_slave_SQL'"; } - $stmt="UPDATE system_settings set use_non_latin='$use_non_latin',webroot_writable='$webroot_writable',enable_queuemetrics_logging='$enable_queuemetrics_logging',queuemetrics_server_ip='$queuemetrics_server_ip',queuemetrics_dbname='$queuemetrics_dbname',queuemetrics_login='$queuemetrics_login',queuemetrics_pass='$queuemetrics_pass',queuemetrics_url='$queuemetrics_url',queuemetrics_log_id='$queuemetrics_log_id',queuemetrics_eq_prepend='$queuemetrics_eq_prepend',vicidial_agent_disable='$vicidial_agent_disable',allow_sipsak_messages='$allow_sipsak_messages',admin_home_url='$admin_home_url',enable_agc_xfer_log='$enable_agc_xfer_log',timeclock_end_of_day='$timeclock_end_of_day',vdc_header_date_format='$vdc_header_date_format',vdc_customer_date_format='$vdc_customer_date_format',vdc_header_phone_format='$vdc_header_phone_format',vdc_agent_api_active='$vdc_agent_api_active',enable_vtiger_integration='$enable_vtiger_integration',vtiger_server_ip='$vtiger_server_ip',vtiger_dbname='$vtiger_dbname',vtiger_login='$vtiger_login',vtiger_pass='$vtiger_pass',vtiger_url='$vtiger_url',qc_features_active='$qc_features_active',outbound_autodial_active='$outbound_autodial_active',outbound_calls_per_second='$outbound_calls_per_second',enable_tts_integration='$enable_tts_integration',agentonly_callback_campaign_lock='$agentonly_callback_campaign_lock',sounds_central_control_active='$sounds_central_control_active',sounds_web_server='$sounds_web_server',sounds_web_directory='$sounds_web_directory',active_voicemail_server='$active_voicemail_server',auto_dial_limit='$auto_dial_limit',user_territories_active='$user_territories_active',allow_custom_dialplan='$allow_custom_dialplan',enable_second_webform='$enable_second_webform',default_webphone='$default_webphone',default_external_server_ip='$default_external_server_ip',webphone_url='" . mysqli_real_escape_string($link, $webphone_url) . "',enable_agc_dispo_log='$enable_agc_dispo_log',queuemetrics_loginout='$queuemetrics_loginout',callcard_enabled='$callcard_enabled',queuemetrics_callstatus='$queuemetrics_callstatus',default_codecs='$default_codecs',admin_web_directory='$admin_web_directory',label_title='$label_title',label_first_name='$label_first_name',label_middle_initial='$label_middle_initial',label_last_name='$label_last_name',label_address1='$label_address1',label_address2='$label_address2',label_address3='$label_address3',label_city='$label_city',label_state='$label_state',label_province='$label_province',label_postal_code='$label_postal_code',label_vendor_lead_code='$label_vendor_lead_code',label_gender='$label_gender',label_phone_number='$label_phone_number',label_phone_code='$label_phone_code',label_alt_phone='$label_alt_phone',label_security_phrase='$label_security_phrase',label_email='$label_email',label_comments='$label_comments',custom_fields_enabled='$custom_fields_enabled',slave_db_server='$slave_db_server',reports_use_slave_db='$reports_use_slave_db'$custom_reports_slave_SQL,webphone_systemkey='$webphone_systemkey',first_login_trigger='$first_login_trigger',default_phone_registration_password='$default_phone_registration_password',default_phone_login_password='$default_phone_login_password',default_server_password='$default_server_password',admin_modify_refresh='$admin_modify_refresh',nocache_admin='$nocache_admin',generate_cross_server_exten='$generate_cross_server_exten',queuemetrics_addmember_enabled='$queuemetrics_addmember_enabled',queuemetrics_dispo_pause='$queuemetrics_dispo_pause',label_hide_field_logs='$label_hide_field_logs',queuemetrics_pe_phone_append='$queuemetrics_pe_phone_append',test_campaign_calls='$test_campaign_calls',agents_calls_reset='$agents_calls_reset',default_voicemail_timezone='$default_voicemail_timezone',default_local_gmt='$default_local_gmt',noanswer_log='$noanswer_log',alt_log_server_ip='$alt_log_server_ip',alt_log_dbname='$alt_log_dbname',alt_log_login='$alt_log_login',alt_log_pass='$alt_log_pass',tables_use_alt_log_db='$tables_use_alt_log_db',did_agent_log='$did_agent_log',campaign_cid_areacodes_enabled='$campaign_cid_areacodes_enabled',pllb_grouping_limit='$pllb_grouping_limit',did_ra_extensions_enabled='$did_ra_extensions_enabled',expanded_list_stats='$expanded_list_stats',contacts_enabled='$contacts_enabled',call_menu_qualify_enabled='$call_menu_qualify_enabled',admin_list_counts='$admin_list_counts',allow_voicemail_greeting='$allow_voicemail_greeting',queuemetrics_socket='$queuemetrics_socket',queuemetrics_socket_url='$queuemetrics_socket_url',enhanced_disconnect_logging='$enhanced_disconnect_logging',allow_emails='$allow_emails',level_8_disable_add='$level_8_disable_add',queuemetrics_record_hold='$queuemetrics_record_hold',country_code_list_stats='$country_code_list_stats',queuemetrics_pause_type='$queuemetrics_pause_type',frozen_server_call_clear='$frozen_server_call_clear',callback_time_24hour='$callback_time_24hour',enable_languages='$enable_languages',language_method='$language_method',meetme_enter_login_filename='$meetme_enter_login_filename',meetme_enter_leave3way_filename='$meetme_enter_leave3way_filename',enable_did_entry_list_id='$enable_did_entry_list_id',enable_third_webform='$enable_third_webform',allow_chats='$allow_chats',chat_url='$chat_url',chat_timeout='$chat_timeout',agent_debug_logging='$agent_debug_logging',default_language='$default_language',agent_whisper_enabled='$agent_whisper_enabled',user_hide_realtime_enabled='$user_hide_realtime_enabled',usacan_phone_dialcode_fix='$usacan_phone_dialcode_fix',cache_carrier_stats_realtime='$cache_carrier_stats_realtime',log_recording_access='$log_recording_access',report_default_format='$report_default_format',alt_ivr_logging='$alt_ivr_logging',default_phone_code='$default_phone_code',admin_row_click='$admin_row_click',admin_screen_colors='$admin_screen_colors',ofcom_uk_drop_calc='$ofcom_uk_drop_calc',agent_screen_colors='$agent_screen_colors',script_remove_js='$script_remove_js',manual_auto_next='$manual_auto_next',user_new_lead_limit='$user_new_lead_limit',agent_xfer_park_3way='$agent_xfer_park_3way',agent_soundboards='$agent_soundboards',web_loader_phone_length='$web_loader_phone_length',agent_script='$agent_script',agent_chat_screen_colors='$agent_chat_screen_colors',enable_auto_reports='$enable_auto_reports'$custom_dialplanSQL;"; + $stmt="UPDATE system_settings set use_non_latin='$use_non_latin',webroot_writable='$webroot_writable',enable_queuemetrics_logging='$enable_queuemetrics_logging',queuemetrics_server_ip='$queuemetrics_server_ip',queuemetrics_dbname='$queuemetrics_dbname',queuemetrics_login='$queuemetrics_login',queuemetrics_pass='$queuemetrics_pass',queuemetrics_url='$queuemetrics_url',queuemetrics_log_id='$queuemetrics_log_id',queuemetrics_eq_prepend='$queuemetrics_eq_prepend',vicidial_agent_disable='$vicidial_agent_disable',allow_sipsak_messages='$allow_sipsak_messages',admin_home_url='$admin_home_url',enable_agc_xfer_log='$enable_agc_xfer_log',timeclock_end_of_day='$timeclock_end_of_day',vdc_header_date_format='$vdc_header_date_format',vdc_customer_date_format='$vdc_customer_date_format',vdc_header_phone_format='$vdc_header_phone_format',vdc_agent_api_active='$vdc_agent_api_active',enable_vtiger_integration='$enable_vtiger_integration',vtiger_server_ip='$vtiger_server_ip',vtiger_dbname='$vtiger_dbname',vtiger_login='$vtiger_login',vtiger_pass='$vtiger_pass',vtiger_url='$vtiger_url',qc_features_active='$qc_features_active',outbound_autodial_active='$outbound_autodial_active',outbound_calls_per_second='$outbound_calls_per_second',enable_tts_integration='$enable_tts_integration',agentonly_callback_campaign_lock='$agentonly_callback_campaign_lock',sounds_central_control_active='$sounds_central_control_active',sounds_web_server='$sounds_web_server',sounds_web_directory='$sounds_web_directory',active_voicemail_server='$active_voicemail_server',auto_dial_limit='$auto_dial_limit',user_territories_active='$user_territories_active',allow_custom_dialplan='$allow_custom_dialplan',enable_second_webform='$enable_second_webform',default_webphone='$default_webphone',default_external_server_ip='$default_external_server_ip',webphone_url='" . mysqli_real_escape_string($link, $webphone_url) . "',enable_agc_dispo_log='$enable_agc_dispo_log',queuemetrics_loginout='$queuemetrics_loginout',callcard_enabled='$callcard_enabled',queuemetrics_callstatus='$queuemetrics_callstatus',default_codecs='$default_codecs',admin_web_directory='$admin_web_directory',label_title='$label_title',label_first_name='$label_first_name',label_middle_initial='$label_middle_initial',label_last_name='$label_last_name',label_address1='$label_address1',label_address2='$label_address2',label_address3='$label_address3',label_city='$label_city',label_state='$label_state',label_province='$label_province',label_postal_code='$label_postal_code',label_vendor_lead_code='$label_vendor_lead_code',label_gender='$label_gender',label_phone_number='$label_phone_number',label_phone_code='$label_phone_code',label_alt_phone='$label_alt_phone',label_security_phrase='$label_security_phrase',label_email='$label_email',label_comments='$label_comments',custom_fields_enabled='$custom_fields_enabled',slave_db_server='$slave_db_server',reports_use_slave_db='$reports_use_slave_db'$custom_reports_slave_SQL,webphone_systemkey='$webphone_systemkey',first_login_trigger='$first_login_trigger',default_phone_registration_password='$default_phone_registration_password',default_phone_login_password='$default_phone_login_password',default_server_password='$default_server_password',admin_modify_refresh='$admin_modify_refresh',nocache_admin='$nocache_admin',generate_cross_server_exten='$generate_cross_server_exten',queuemetrics_addmember_enabled='$queuemetrics_addmember_enabled',queuemetrics_dispo_pause='$queuemetrics_dispo_pause',label_hide_field_logs='$label_hide_field_logs',queuemetrics_pe_phone_append='$queuemetrics_pe_phone_append',test_campaign_calls='$test_campaign_calls',agents_calls_reset='$agents_calls_reset',default_voicemail_timezone='$default_voicemail_timezone',default_local_gmt='$default_local_gmt',noanswer_log='$noanswer_log',alt_log_server_ip='$alt_log_server_ip',alt_log_dbname='$alt_log_dbname',alt_log_login='$alt_log_login',alt_log_pass='$alt_log_pass',tables_use_alt_log_db='$tables_use_alt_log_db',did_agent_log='$did_agent_log',campaign_cid_areacodes_enabled='$campaign_cid_areacodes_enabled',pllb_grouping_limit='$pllb_grouping_limit',did_ra_extensions_enabled='$did_ra_extensions_enabled',expanded_list_stats='$expanded_list_stats',contacts_enabled='$contacts_enabled',call_menu_qualify_enabled='$call_menu_qualify_enabled',admin_list_counts='$admin_list_counts',allow_voicemail_greeting='$allow_voicemail_greeting',queuemetrics_socket='$queuemetrics_socket',queuemetrics_socket_url='$queuemetrics_socket_url',enhanced_disconnect_logging='$enhanced_disconnect_logging',allow_emails='$allow_emails',level_8_disable_add='$level_8_disable_add',queuemetrics_record_hold='$queuemetrics_record_hold',country_code_list_stats='$country_code_list_stats',queuemetrics_pause_type='$queuemetrics_pause_type',frozen_server_call_clear='$frozen_server_call_clear',callback_time_24hour='$callback_time_24hour',enable_languages='$enable_languages',language_method='$language_method',meetme_enter_login_filename='$meetme_enter_login_filename',meetme_enter_leave3way_filename='$meetme_enter_leave3way_filename',enable_did_entry_list_id='$enable_did_entry_list_id',enable_third_webform='$enable_third_webform',allow_chats='$allow_chats',chat_url='$chat_url',chat_timeout='$chat_timeout',agent_debug_logging='$agent_debug_logging',default_language='$default_language',agent_whisper_enabled='$agent_whisper_enabled',user_hide_realtime_enabled='$user_hide_realtime_enabled',usacan_phone_dialcode_fix='$usacan_phone_dialcode_fix',cache_carrier_stats_realtime='$cache_carrier_stats_realtime',log_recording_access='$log_recording_access',report_default_format='$report_default_format',alt_ivr_logging='$alt_ivr_logging',default_phone_code='$default_phone_code',admin_row_click='$admin_row_click',admin_screen_colors='$admin_screen_colors',ofcom_uk_drop_calc='$ofcom_uk_drop_calc',agent_screen_colors='$agent_screen_colors',script_remove_js='$script_remove_js',manual_auto_next='$manual_auto_next',user_new_lead_limit='$user_new_lead_limit',agent_xfer_park_3way='$agent_xfer_park_3way',agent_soundboards='$agent_soundboards',web_loader_phone_length='$web_loader_phone_length',agent_script='$agent_script',agent_chat_screen_colors='$agent_chat_screen_colors',enable_auto_reports='$enable_auto_reports',enable_pause_code_limits='$enable_pause_code_limits'$custom_dialplanSQL;"; $rslt=mysql_to_mysqli($stmt, $link); if ( ($meetme_enter_login_filename != $SSmeetme_enter_login_filename) or ($meetme_enter_leave3way_filename != $SSmeetme_enter_leave3way_filename) ) @@ -22703,10 +22713,15 @@ if ($ADD==31) if ($SUB==27) { echo "

"._QXZ("AGENT PAUSE CODES FOR THIS CAMPAIGN").":   $NWB#pause_codes$NWE
\n"; - echo "\n"; - echo "\n"; + echo "
"._QXZ("PAUSE CODES").""._QXZ("BILLABLE").""._QXZ("MODIFY").""._QXZ("DELETE")."
\n"; + echo ""; + if ($SSenable_pause_code_limits > 0) + { + echo ""; + } + echo "\n"; - $stmt="SELECT pause_code,pause_code_name,billable,campaign_id from vicidial_pause_codes where campaign_id='$campaign_id' $LOGallowed_campaignsSQL order by pause_code;"; + $stmt="SELECT pause_code,pause_code_name,billable,campaign_id,time_limit from vicidial_pause_codes where campaign_id='$campaign_id' $LOGallowed_campaignsSQL order by pause_code;"; $rslt=mysql_to_mysqli($stmt, $link); $pause_codes_to_print = mysqli_num_rows($rslt); $o=0; @@ -22716,7 +22731,7 @@ if ($ADD==31) $o++; if (preg_match('/1$|3$|5$|7$|9$/i', $o)) - {$bgcolor='bgcolor="#'. $SSstd_row2_background .'"';} + {$bgcolor='bgcolor="#'. $SSstd_row2_background .'"';} else {$bgcolor='bgcolor="#'. $SSstd_row1_background .'"';} @@ -22724,10 +22739,17 @@ if ($ADD==31) echo "\n"; echo "\n"; echo "  \n"; + if ($SSenable_pause_code_limits < 1) + {echo "\n";} echo "\n"; echo "\n"; + if ($SSenable_pause_code_limits > 0) + { + echo "\n"; + } echo "\n"; - echo "\n"; + echo "\n"; + echo "\n"; } echo "
"._QXZ("PAUSE CODES").""._QXZ("BILLABLE").""._QXZ("TIME LIMIT").""._QXZ("MODIFY").""._QXZ("DELETE")."
"._QXZ("DELETE")."
"._QXZ("DELETE")."
\n"; @@ -22736,9 +22758,13 @@ if ($ADD==31) echo "\n"; echo "\n"; echo _QXZ("Pause Code").": \n"; - echo _QXZ("Pause Code Name").": \n"; + echo "   "._QXZ("Name").": \n"; echo "   "._QXZ("Billable").": \n"; - echo "
\n"; + if ($SSenable_pause_code_limits > 0) + { + echo "   "._QXZ("Time Limit").": \n"; + } + echo "

\n"; echo "
\n"; } @@ -33535,7 +33561,7 @@ if ($ADD==311111111111111) $ALLagent_count = $rowx[2]; } - $stmt="SELECT version,install_date,use_non_latin,webroot_writable,enable_queuemetrics_logging,queuemetrics_server_ip,queuemetrics_dbname,queuemetrics_login,queuemetrics_pass,queuemetrics_url,queuemetrics_log_id,queuemetrics_eq_prepend,vicidial_agent_disable,allow_sipsak_messages,admin_home_url,enable_agc_xfer_log,db_schema_version,auto_user_add_value,timeclock_end_of_day,timeclock_last_reset_date,vdc_header_date_format,vdc_customer_date_format,vdc_header_phone_format,vdc_agent_api_active,qc_last_pull_time,enable_vtiger_integration,vtiger_server_ip,vtiger_dbname,vtiger_login,vtiger_pass,vtiger_url,qc_features_active,outbound_autodial_active,outbound_calls_per_second,enable_tts_integration,agentonly_callback_campaign_lock,sounds_central_control_active,sounds_web_server,sounds_web_directory,active_voicemail_server,auto_dial_limit,user_territories_active,allow_custom_dialplan,db_schema_update_date,enable_second_webform,default_webphone,default_external_server_ip,webphone_url,enable_agc_dispo_log,custom_dialplan_entry,queuemetrics_loginout,callcard_enabled,queuemetrics_callstatus,default_codecs,admin_web_directory,label_title,label_first_name,label_middle_initial,label_last_name,label_address1,label_address2,label_address3,label_city,label_state,label_province,label_postal_code,label_vendor_lead_code,label_gender,label_phone_number,label_phone_code,label_alt_phone,label_security_phrase,label_email,label_comments,custom_fields_enabled,slave_db_server,reports_use_slave_db,webphone_systemkey,first_login_trigger,default_phone_registration_password,default_phone_login_password,default_server_password,admin_modify_refresh,nocache_admin,generate_cross_server_exten,queuemetrics_addmember_enabled,queuemetrics_dispo_pause,label_hide_field_logs,queuemetrics_pe_phone_append,test_campaign_calls,agents_calls_reset,default_voicemail_timezone,default_local_gmt,noanswer_log,alt_log_server_ip,alt_log_dbname,alt_log_login,alt_log_pass,tables_use_alt_log_db,did_agent_log,campaign_cid_areacodes_enabled,pllb_grouping_limit,did_ra_extensions_enabled,expanded_list_stats,contacts_enabled,call_menu_qualify_enabled,admin_list_counts,allow_voicemail_greeting,svn_revision,queuemetrics_socket,queuemetrics_socket_url,enhanced_disconnect_logging,allow_emails,level_8_disable_add,pass_hash_enabled,pass_key,pass_cost,disable_auto_dial,queuemetrics_record_hold,country_code_list_stats,reload_timestamp,queuemetrics_pause_type,frozen_server_call_clear,callback_time_24hour,allow_chats,chat_url,chat_timeout,enable_languages,language_method,meetme_enter_login_filename,meetme_enter_leave3way_filename,enable_did_entry_list_id,enable_third_webform,agent_debug_logging,default_language,agent_whisper_enabled,user_hide_realtime_enabled,usacan_phone_dialcode_fix,cache_carrier_stats_realtime,oldest_logs_date,log_recording_access,report_default_format,alt_ivr_logging,default_phone_code,admin_row_click,admin_screen_colors,ofcom_uk_drop_calc,agent_screen_colors,script_remove_js,manual_auto_next,user_new_lead_limit,agent_xfer_park_3way,rec_prompt_count,agent_soundboards,web_loader_phone_length,agent_script,agent_chat_screen_colors,enable_auto_reports from system_settings;"; + $stmt="SELECT version,install_date,use_non_latin,webroot_writable,enable_queuemetrics_logging,queuemetrics_server_ip,queuemetrics_dbname,queuemetrics_login,queuemetrics_pass,queuemetrics_url,queuemetrics_log_id,queuemetrics_eq_prepend,vicidial_agent_disable,allow_sipsak_messages,admin_home_url,enable_agc_xfer_log,db_schema_version,auto_user_add_value,timeclock_end_of_day,timeclock_last_reset_date,vdc_header_date_format,vdc_customer_date_format,vdc_header_phone_format,vdc_agent_api_active,qc_last_pull_time,enable_vtiger_integration,vtiger_server_ip,vtiger_dbname,vtiger_login,vtiger_pass,vtiger_url,qc_features_active,outbound_autodial_active,outbound_calls_per_second,enable_tts_integration,agentonly_callback_campaign_lock,sounds_central_control_active,sounds_web_server,sounds_web_directory,active_voicemail_server,auto_dial_limit,user_territories_active,allow_custom_dialplan,db_schema_update_date,enable_second_webform,default_webphone,default_external_server_ip,webphone_url,enable_agc_dispo_log,custom_dialplan_entry,queuemetrics_loginout,callcard_enabled,queuemetrics_callstatus,default_codecs,admin_web_directory,label_title,label_first_name,label_middle_initial,label_last_name,label_address1,label_address2,label_address3,label_city,label_state,label_province,label_postal_code,label_vendor_lead_code,label_gender,label_phone_number,label_phone_code,label_alt_phone,label_security_phrase,label_email,label_comments,custom_fields_enabled,slave_db_server,reports_use_slave_db,webphone_systemkey,first_login_trigger,default_phone_registration_password,default_phone_login_password,default_server_password,admin_modify_refresh,nocache_admin,generate_cross_server_exten,queuemetrics_addmember_enabled,queuemetrics_dispo_pause,label_hide_field_logs,queuemetrics_pe_phone_append,test_campaign_calls,agents_calls_reset,default_voicemail_timezone,default_local_gmt,noanswer_log,alt_log_server_ip,alt_log_dbname,alt_log_login,alt_log_pass,tables_use_alt_log_db,did_agent_log,campaign_cid_areacodes_enabled,pllb_grouping_limit,did_ra_extensions_enabled,expanded_list_stats,contacts_enabled,call_menu_qualify_enabled,admin_list_counts,allow_voicemail_greeting,svn_revision,queuemetrics_socket,queuemetrics_socket_url,enhanced_disconnect_logging,allow_emails,level_8_disable_add,pass_hash_enabled,pass_key,pass_cost,disable_auto_dial,queuemetrics_record_hold,country_code_list_stats,reload_timestamp,queuemetrics_pause_type,frozen_server_call_clear,callback_time_24hour,allow_chats,chat_url,chat_timeout,enable_languages,language_method,meetme_enter_login_filename,meetme_enter_leave3way_filename,enable_did_entry_list_id,enable_third_webform,agent_debug_logging,default_language,agent_whisper_enabled,user_hide_realtime_enabled,usacan_phone_dialcode_fix,cache_carrier_stats_realtime,oldest_logs_date,log_recording_access,report_default_format,alt_ivr_logging,default_phone_code,admin_row_click,admin_screen_colors,ofcom_uk_drop_calc,agent_screen_colors,script_remove_js,manual_auto_next,user_new_lead_limit,agent_xfer_park_3way,rec_prompt_count,agent_soundboards,web_loader_phone_length,agent_script,agent_chat_screen_colors,enable_auto_reports,enable_pause_code_limits from system_settings;"; $rslt=mysql_to_mysqli($stmt, $link); $row=mysqli_fetch_row($rslt); $version = $row[0]; @@ -33696,6 +33722,7 @@ if ($ADD==311111111111111) $agent_script = $row[155]; $agent_chat_screen_colors = $row[156]; $enable_auto_reports = $row[157]; + $enable_pause_code_limits = $row[158]; if ($pass_hash_enabled > 0) {$pass_hash_enabled = 'ENABLED';} else {$pass_hash_enabled = 'DISABLED';} @@ -33828,6 +33855,7 @@ if ($ADD==311111111111111) echo ""._QXZ("Agent API Active").": $NWB#settings-vdc_agent_api_active$NWE\n"; echo ""._QXZ("Agent Screen Park Xfer Button").": $NWB#settings-agent_xfer_park_3way$NWE\n"; echo ""._QXZ("Agent Soundboards").": $NWB#settings-agent_soundboards$NWE\n"; + echo ""._QXZ("Enable Pause Code Time Limits").": $NWB#settings-enable_pause_code_limits$NWE\n"; echo ""._QXZ("Agent Only Callback Campaign Lock").": $NWB#settings-agentonly_callback_campaign_lock$NWE\n"; echo ""._QXZ("Callback Time 24 Hours").": $NWB#settings-callback_time_24hour$NWE\n"; diff --git a/agc_2-X/trunk/www/vicidial/help.php b/agc_2-X/trunk/www/vicidial/help.php index f2202881..b00059c5 100644 --- a/agc_2-X/trunk/www/vicidial/help.php +++ b/agc_2-X/trunk/www/vicidial/help.php @@ -115,6 +115,7 @@ # 170309-1212 - Added agent_xfer_validation and populate_state_areacode entries # 170313-2012 - Added CHAT option to inbound_queue_no_dial entry # 170320-1346 - Added phones conf_qualify entry +# 170321-1130 - Added pause code limits entries # @@ -3424,7 +3425,7 @@ if ($SSoutbound_autodial_active > 0) AGENT PAUSE CODES


- + @@ -5016,6 +5017,11 @@ FR_SPAC 00 00 00 00 00 - - +
+ +
+ - +

diff --git a/agc_2-X/trunk/www/vicidial/realtime_report.php b/agc_2-X/trunk/www/vicidial/realtime_report.php index ab7a15b6..697a33d0 100644 --- a/agc_2-X/trunk/www/vicidial/realtime_report.php +++ b/agc_2-X/trunk/www/vicidial/realtime_report.php @@ -37,12 +37,13 @@ # 160413-2003 - Added WALL_4 option # 160803-1902 - Fixed issue with ERROR in campaign/ingroup name # 170318-0942 - Added websocket variable for embedded webphone +# 170321-1145 - Added pause code time limits colors # $startMS = microtime(); -$version = '2.14-25'; -$build = '170318-0942'; +$version = '2.14-26'; +$build = '170321-1145'; header ("Content-type: text/html; charset=utf-8"); @@ -122,7 +123,7 @@ $db_source = 'M'; ############################################# ##### START SYSTEM_SETTINGS LOOKUP ##### -$stmt = "SELECT use_non_latin,outbound_autodial_active,slave_db_server,reports_use_slave_db,enable_languages,language_method,agent_whisper_enabled,report_default_format FROM system_settings;"; +$stmt = "SELECT use_non_latin,outbound_autodial_active,slave_db_server,reports_use_slave_db,enable_languages,language_method,agent_whisper_enabled,report_default_format,enable_pause_code_limits FROM system_settings;"; $rslt=mysql_to_mysqli($stmt, $link); if ($DB) {echo "$stmt\n";} $qm_conf_ct = mysqli_num_rows($rslt); @@ -137,6 +138,7 @@ if ($qm_conf_ct > 0) $SSlanguage_method = $row[5]; $agent_whisper_enabled = $row[6]; $SSreport_default_format = $row[7]; + $SSenable_pause_code_limits = $row[8]; } ##### END SETTINGS LOOKUP ##### ########################################### @@ -1580,6 +1582,7 @@ function update_variables(task_option,task_choice,force_reload) .orange {color: black; background-color: orange;} .black {color: white; background-color: black;} .salmon {color: white; background-color: #FA8072;} + .darkred {color: white; background-color: #990000} .Hblank {color: black; background-color: white; font-size: 11;} .Hgreen {color: white; background-color: green; font-size: 11;} @@ -1597,6 +1600,7 @@ function update_variables(task_option,task_choice,force_reload) .Horange {color: black; background-color: orange; font-size: 11;} .Hblack {color: white; background-color: black; font-size: 11;} .Hsalmon {color: white; background-color: #FA8072; font-size: 11;} + .Hdarkred {color: white; background-color: #990000} tr.TRblank {background-color: white} tr.TRgreen {background-color: green} @@ -1614,6 +1618,7 @@ function update_variables(task_option,task_choice,force_reload) tr.TRorange {background-color: orange} tr.TRblack {background-color: black} tr.TRsalmon {background-color: #FA8072} + tr.TRdarkred {color: white; background-color: #990000} .r1 {color: black; background-color: #FFCCCC} .r2 {color: black; background-color: #FF9999}