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Added new statuses for CPD Unknown transfers

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git-svn-id: svn://192.168.202.10@2219 3d104415-ff17-0410-8863-d5cf3c621b8a
This commit is contained in:
mattf
2014-12-12 03:37:18 +00:00
parent ff5ea6d690
commit addd00b4d3
2 changed files with 35 additions and 24 deletions
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agc_2-X/trunk/agi/VD_amd.agi
+18 -10
View File
@@ -555,12 +555,16 @@ else
if ( ( ($DB_amd_send_to_vmx =~ /Y/) || ($force_playback =~ /YES/) ) && (length($DB_am_message_exten) > 0) )
{
$stmtA = "UPDATE vicidial_log set status='AM' where uniqueid='$uniqueid' and lead_id='$VD_lead_id' order by call_date desc limit 1;";
$msg_status='AM';
if ($AMDCAUSE =~ /^Unknown|\?\?\?/i)
{$msg_status='UNKAM';}
$stmtA = "UPDATE vicidial_log set status='$msg_status' where uniqueid='$uniqueid' and lead_id='$VD_lead_id' order by call_date desc limit 1;";
if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
$affected_rows = $dbhA->do($stmtA);
if ($AGILOG) {$agi_string = "-- VDAD vicidial_log AM update: |$affected_rows|$uniqueid|"; &agi_output;}
$stmtA = "UPDATE vicidial_list set status='AM' where lead_id='$VD_lead_id';";
$stmtA = "UPDATE vicidial_list set status='$msg_status' where lead_id='$VD_lead_id';";
if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
$affected_rows = $dbhA->do($stmtA);
if ($AGILOG) {$agi_string = "-- VDAD vicidial_list AM update: |$affected_rows|$uniqueid|"; &agi_output;}
@@ -743,6 +747,8 @@ else
### run waitforsilence if enabled
if ($AMDCAUSE !~ /^Unknown|\?\?\?/i)
{
if ( (length($waitforsilence_options) > 0) && ($waitforsilence_options !~ /NONE|X/i) )
{
if ($AGILOG) {$agi_string = "WaitForSilence launched: |$waitforsilence_options|"; &agi_output;}
@@ -759,7 +765,7 @@ else
if ($AGILOG) {$agi_string = "Wait time seconds in WaitForSilence field: |$waitforsilence_seconds|$waitforsilence_options|"; &agi_output;}
sleep($waitforsilence_seconds);
}
}
### if call menu or in-group method
if ( ($AMDCAUSE =~ /^Unknown|\?\?\?/i) && ($cpd_unknown_action =~ /CALLMENU|INGROUP/) )
@@ -778,15 +784,15 @@ else
}
if (length($DROPexten)>0)
{
$stmtA = "UPDATE vicidial_log set status='AMDXFR' where uniqueid='$uniqueid' and lead_id='$VD_lead_id' order by call_date desc limit 1;";
$stmtA = "UPDATE vicidial_log set status='UNKXFR' where uniqueid='$uniqueid' and lead_id='$VD_lead_id' order by call_date desc limit 1;";
if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
$affected_rows = $dbhA->do($stmtA);
if ($AGILOG) {$agi_string = "-- VDAD vicidial_log AMDXFR update: |$affected_rows|$uniqueid|"; &agi_output;}
if ($AGILOG) {$agi_string = "-- VDAD vicidial_log UNKXFR update: |$affected_rows|$uniqueid|"; &agi_output;}
$stmtA = "UPDATE vicidial_list set status='AMDXFR' where lead_id='$VD_lead_id';";
$stmtA = "UPDATE vicidial_list set status='UNKXFR' where lead_id='$VD_lead_id';";
if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
$affected_rows = $dbhA->do($stmtA);
if ($AGILOG) {$agi_string = "-- VDAD vicidial_list AMDXFR update: |$affected_rows|$uniqueid|"; &agi_output;}
if ($AGILOG) {$agi_string = "-- VDAD vicidial_list UNKXFR update: |$affected_rows|$uniqueid|"; &agi_output;}
$AGI->stream_file('sip-silence');
$AGI->stream_file('sip-silence');
@@ -872,13 +878,15 @@ else
else
{$AGI->stream_file("$DB_am_message_exten");}
$stmtA = "UPDATE vicidial_log set status='AL' where uniqueid='$uniqueid' and lead_id='$VD_lead_id' order by call_date desc limit 1;";
$last_status='AL';
if ($AMDCAUSE =~ /^Unknown|\?\?\?/i)
{$last_status='UNKAL';}
$stmtA = "UPDATE vicidial_log set status='$last_status' where uniqueid='$uniqueid' and lead_id='$VD_lead_id' order by call_date desc limit 1;";
if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
$affected_rows = $dbhA->do($stmtA);
if ($AGILOG) {$agi_string = "-- VDAD vicidial_log AL update: |$affected_rows|$uniqueid|"; &agi_output;}
$stmtA = "UPDATE vicidial_list set status='AL' where lead_id='$VD_lead_id';";
$stmtA = "UPDATE vicidial_list set status='$last_status' where lead_id='$VD_lead_id';";
if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
$affected_rows = $dbhA->do($stmtA);
if ($AGILOG) {$agi_string = "-- VDAD vicidial_list AL update: |$affected_rows|$uniqueid|"; &agi_output;}
agc_2-X/trunk/docs/VICIDIAL_statuses.txt
+3
View File
@@ -68,3 +68,6 @@ QCFAIL - QC_FAIL_CALLBK
LSMERG - Agent lead search old lead merge
DISMX - Dispo Call Max Status
INBND - first status of a newly created lead going into the inbound queueing process
UNKXFR - CPD Unknown result Transfer to Call Menu or In-Group
UNKAM - CPD Unknown call sent to a message to be played
UNKAL - CPD Unknown call sent to a message and message has been played