From ae247e1cef3de514326dd16ad59aab8c54296d82 Mon Sep 17 00:00:00 2001 From: mattf Date: Thu, 2 Nov 2006 21:26:36 +0000 Subject: [PATCH] Added AST_timeonVDADallSUMMARY.php script for all-campaign summary screen, modified other scripts to link to this one git-svn-id: svn://192.168.202.10@370 3d104415-ff17-0410-8863-d5cf3c621b8a --- .../trunk/www/vicidial/AST_timeonVDADall.php | 17 +- .../www/vicidial/AST_timeonVDADallSUMMARY.php | 403 ++++++++++++++++++ agc_2-X/trunk/www/vicidial/admin.php | 2 +- agc_2-X/trunk/www/vicidial/server_stats.php | 2 +- 4 files changed, 410 insertions(+), 14 deletions(-) create mode 100644 agc_2-X/trunk/www/vicidial/AST_timeonVDADallSUMMARY.php diff --git a/agc_2-X/trunk/www/vicidial/AST_timeonVDADall.php b/agc_2-X/trunk/www/vicidial/AST_timeonVDADall.php index f12d4cf0..b4c93e08 100644 --- a/agc_2-X/trunk/www/vicidial/AST_timeonVDADall.php +++ b/agc_2-X/trunk/www/vicidial/AST_timeonVDADall.php @@ -33,8 +33,6 @@ $PHP_AUTH_PW=$_SERVER['PHP_AUTH_PW']; $PHP_SELF=$_SERVER['PHP_SELF']; if (isset($_GET["server_ip"])) {$server_ip=$_GET["server_ip"];} elseif (isset($_POST["server_ip"])) {$server_ip=$_POST["server_ip"];} -if (isset($_GET["reset_counter"])) {$reset_counter=$_GET["reset_counter"];} - elseif (isset($_POST["reset_counter"])) {$reset_counter=$_POST["reset_counter"];} if (isset($_GET["RR"])) {$RR=$_GET["RR"];} elseif (isset($_POST["RR"])) {$RR=$_POST["RR"];} if (isset($_GET["group"])) {$group=$_GET["group"];} @@ -162,18 +160,11 @@ while ($i < $usergroups_to_print) $i++; } -if (!isset($RR)) {$RR=40;} +if (!isset($RR)) {$RR=4;} $NFB = ''; $NFE = ''; $F=''; $FG=''; $B=''; $BG=''; -$reset_counter++; - -if (!isset($reset_counter)) {$reset_counter=0;} -if ($reset_counter > 7) - { - $reset_counter=0; - } ?> @@ -211,7 +202,7 @@ echo "\n" echo"\n"; echo "VICIDIAL: Time On VDAD Campaign: $group\n"; echo "
\n"; -echo "VICIDIAL: Realtime Campaign: \n"; +echo "VICIDIAL Campaign: \n"; echo "\n"; echo "\n"; echo "\n"; @@ -249,7 +240,9 @@ echo "STOP | "; echo "SLOW | "; echo "GO"; -echo "       MODIFY | REPORTS \n"; +echo "       MODIFY | \n"; +echo "SUMMARY | \n"; +echo "REPORTS \n"; echo "\n\n"; diff --git a/agc_2-X/trunk/www/vicidial/AST_timeonVDADallSUMMARY.php b/agc_2-X/trunk/www/vicidial/AST_timeonVDADallSUMMARY.php new file mode 100644 index 00000000..0a0557e4 --- /dev/null +++ b/agc_2-X/trunk/www/vicidial/AST_timeonVDADallSUMMARY.php @@ -0,0 +1,403 @@ + LICENSE: GPLv2 +# +# Summary for all campaigns live real-time stats for the VICIDIAL Auto-Dialer all servers +# +# STOP=4000, SLOW=40, GO=4 seconds refresh interval +# +# changes: +# 61102-1616 - first build +# + +header ("Content-type: text/html; charset=utf-8"); + +require("dbconnect.php"); + +$PHP_AUTH_USER=$_SERVER['PHP_AUTH_USER']; +$PHP_AUTH_PW=$_SERVER['PHP_AUTH_PW']; +$PHP_SELF=$_SERVER['PHP_SELF']; +if (isset($_GET["RR"])) {$RR=$_GET["RR"];} + elseif (isset($_POST["RR"])) {$RR=$_POST["RR"];} +if (isset($_GET["DB"])) {$DB=$_GET["DB"];} + elseif (isset($_POST["DB"])) {$DB=$_POST["DB"];} +if (isset($_GET["adastats"])) {$adastats=$_GET["adastats"];} + elseif (isset($_POST["adastats"])) {$adastats=$_POST["adastats"];} +if (isset($_GET["submit"])) {$submit=$_GET["submit"];} + elseif (isset($_POST["submit"])) {$submit=$_POST["submit"];} +if (isset($_GET["SUBMIT"])) {$SUBMIT=$_GET["SUBMIT"];} + elseif (isset($_POST["SUBMIT"])) {$SUBMIT=$_POST["SUBMIT"];} + +if (!isset($RR)) {$gRRroup=4;} + + +$PHP_AUTH_USER = ereg_replace("[^0-9a-zA-Z]","",$PHP_AUTH_USER); +$PHP_AUTH_PW = ereg_replace("[^0-9a-zA-Z]","",$PHP_AUTH_PW); + + $stmt="SELECT count(*) from vicidial_users where user='$PHP_AUTH_USER' and pass='$PHP_AUTH_PW' and user_level > 6;"; + if ($DB) {echo "|$stmt|\n";} + $rslt=mysql_query($stmt, $link); + $row=mysql_fetch_row($rslt); + $auth=$row[0]; + + if( (strlen($PHP_AUTH_USER)<2) or (strlen($PHP_AUTH_PW)<2) or (!$auth)) + { + Header("WWW-Authenticate: Basic realm=\"VICI-PROJECTS\""); + Header("HTTP/1.0 401 Unauthorized"); + echo "Invalid Username/Password: |$PHP_AUTH_USER|$PHP_AUTH_PW|\n"; + exit; + } + +$NOW_TIME = date("Y-m-d H:i:s"); +$STARTtime = date("U"); + +$stmt="select campaign_id from vicidial_campaigns where active='Y';"; +$rslt=mysql_query($stmt, $link); +if (!isset($DB)) {$DB=0;} +if ($DB) {echo "$stmt\n";} +$groups_to_print = mysql_num_rows($rslt); +$i=0; +while ($i < $groups_to_print) + { + $row=mysql_fetch_row($rslt); + $groups[$i] =$row[0]; + $i++; + } + +if (!isset($RR)) {$RR=4;} + +?> + + + + + +\n"; +echo "VICIDIAL: Realtime All Campaigns Summary\n"; +echo "VICIDIAL: Realtime All Campaigns Summary           \n"; +echo "STOP | "; +echo "SLOW | "; +echo "GO "; +echo "       \n"; +if ($adastats<2) + { + echo "+ VIEW MORE SETTINGS"; + } +else + { + echo "- VIEW LESS SETTINGS"; + } +echo "       REPORTS"; +echo "

\n\n"; + +$k=0; +while($k<$groups_to_print) +{ +$NFB = ''; +$NFE = ''; +$F=''; $FG=''; $B=''; $BG=''; + +$group = $groups[$k]; +echo "$group   -   "; +echo "Modify\n"; + +$stmt="select auto_dial_level,dial_status_a,dial_status_b,dial_status_c,dial_status_d,dial_status_e,lead_order,lead_filter_id,hopper_level,dial_method,adaptive_maximum_level,adaptive_dropped_percentage,adaptive_dl_diff_target,adaptive_intensity,available_only_ratio_tally,adaptive_latest_server_time,local_call_time,dial_timeout from vicidial_campaigns where campaign_id='" . mysql_real_escape_string($group) . "';"; +$rslt=mysql_query($stmt, $link); +$row=mysql_fetch_row($rslt); +$DIALlev = $row[0]; +$DIALstatusA = $row[1]; +$DIALstatusB = $row[2]; +$DIALstatusC = $row[3]; +$DIALstatusD = $row[4]; +$DIALstatusE = $row[5]; +$DIALorder = $row[6]; +$DIALfilter = $row[7]; +$HOPlev = $row[8]; +$DIALmethod = $row[9]; +$maxDIALlev = $row[10]; +$DROPmax = $row[11]; +$targetDIFF = $row[12]; +$ADAintense = $row[13]; +$ADAavailonly = $row[14]; +$TAPERtime = $row[15]; +$CALLtime = $row[16]; +$DIALtimeout = $row[17]; + +$stmt="select count(*) from vicidial_hopper where campaign_id='" . mysql_real_escape_string($group) . "';"; +$rslt=mysql_query($stmt, $link); +$row=mysql_fetch_row($rslt); +$VDhop = $row[0]; + +$stmt="select dialable_leads,calls_today,drops_today,drops_today_pct,differential_onemin,agents_average_onemin,balance_trunk_fill from vicidial_campaign_stats where campaign_id='" . mysql_real_escape_string($group) . "';"; +$rslt=mysql_query($stmt, $link); +$row=mysql_fetch_row($rslt); +$DAleads = $row[0]; +$callsTODAY = $row[1]; +$dropsTODAY = $row[2]; +$drpctTODAY = $row[3]; +$diffONEMIN = $row[4]; +$agentsONEMIN = $row[5]; +$balanceFILL = $row[6]; +if ( ($diffONEMIN != 0) and ($agentsONEMIN > 0) ) + { + $diffpctONEMIN = ( ($diffONEMIN / $agentsONEMIN) * 100); + $diffpctONEMIN = sprintf("%01.2f", $diffpctONEMIN); + } +else {$diffpctONEMIN = '0.00';} + +$stmt="select sum(local_trunk_shortage) from vicidial_campaign_server_stats where campaign_id='" . mysql_real_escape_string($group) . "';"; +$rslt=mysql_query($stmt, $link); +$row=mysql_fetch_row($rslt); +$balanceSHORT = $row[0]; + +echo "
"; +echo ""; +echo ""; +echo ""; +echo ""; +echo ""; +echo ""; + +if ($adastats>1) + { + echo ""; + echo ""; + echo ""; + echo ""; + echo ""; + echo ""; + + echo ""; + echo ""; + echo ""; + echo ""; + echo ""; + echo ""; + } + +echo ""; +echo ""; +echo ""; +echo ""; +echo ""; +echo ""; + +echo ""; +echo ""; +echo ""; +echo ""; +echo ""; +echo ""; + +echo ""; +echo ""; +echo ""; +echo ""; +echo ""; +echo ""; + +echo ""; +echo ""; +echo ""; +echo "
DIAL LEVEL:  $DIALlev    TRUNK SHORT/FILL:  $balanceSHORT / $balanceFILL     FILTER:  $DIALfilter   TIME:   $NOW_TIME
  MAX LEVEL:  $maxDIALlev   DROPPED MAX:  $DROPmax%    TARGET DIFF:  $targetDIFF     INTENSITY:  $ADAintense    
DIAL TIMEOUT:  $DIALtimeout  TAPER TIME:  $TAPERtime  LOCAL TIME:  $CALLtime  AVAIL ONLY:  $ADAavailonly  
DIALABLE LEADS:  $DAleads     CALLS TODAY:  $callsTODAY     AVG AGENTS:  $agentsONEMIN     DIAL METHOD:  $DIALmethod    
HOPPER LEVEL:  $HOPlev     CALLS DROPPED:  $dropsTODAY     DL DIFF:  $diffONEMIN     STATUSES:  $DIALstatusA, $DIALstatusB, $DIALstatusC, $DIALstatusD, $DIALstatusE    
LEADS IN HOPPER:  $VDhop     DROPPED PERCENT:  $drpctTODAY%    DIFF:  $diffpctONEMIN%     ORDER:  $DIALorder    
"; + +### Header finish + + + + + +################################################################################ +### START calculating calls/agents +################################################################################ + +################################################################################ +###### OUTBOUND CALLS +################################################################################ +if (eregi("CLOSER",$group)) + { + $stmt="select closer_campaigns from vicidial_campaigns where campaign_id='" . mysql_real_escape_string($group) . "';"; + $rslt=mysql_query($stmt, $link); + $row=mysql_fetch_row($rslt); + $closer_campaigns = preg_replace("/^ | -$/","",$row[0]); + $closer_campaigns = preg_replace("/ /","','",$closer_campaigns); + $closer_campaigns = "'$closer_campaigns'"; + + $stmt="select status from vicidial_auto_calls where status NOT IN('XFER') and ( (call_type='IN' and campaign_id IN($closer_campaigns)) or (campaign_id='" . mysql_real_escape_string($group) . "' and call_type='OUT') );"; + } +else + { + if ($group=='XXXX-ALL-ACTIVE-XXXX') {$groupSQL = '';} + else {$groupSQL = " and campaign_id='" . mysql_real_escape_string($group) . "'";} + + $stmt="select status from vicidial_auto_calls where status NOT IN('XFER') $groupSQL;"; + } +$rslt=mysql_query($stmt, $link); +if ($DB) {echo "$stmt\n";} +$parked_to_print = mysql_num_rows($rslt); + if ($parked_to_print > 0) + { + $i=0; + $out_total=0; + $out_ring=0; + $out_live=0; + while ($i < $parked_to_print) + { + $row=mysql_fetch_row($rslt); + + if (eregi("LIVE",$row[0])) + {$out_live++;} + else + { + if (eregi("CLOSER",$row[0])) + {$nothing=1;} + else + {$out_ring++;} + } + $out_total++; + $i++; + } + + if ($out_live > 0) {$F=''; $FG='';} + if ($out_live > 4) {$F=''; $FG='';} + if ($out_live > 9) {$F=''; $FG='';} + if ($out_live > 14) {$F=''; $FG='';} + + if (eregi("CLOSER",$group)) + {echo "$NFB$out_total$NFE current active calls      \n";} + else + {echo "$NFB$out_total$NFE calls being placed       \n";} + + echo "$NFB$out_ring$NFE calls ringing         \n"; + echo "$NFB$F  $out_live $FG$NFE calls waiting for agents       \n"; + } + else + { + echo " NO LIVE CALLS WAITING \n"; + } + + +################################################################################### +###### TIME ON SYSTEM +################################################################################### + +$agent_incall=0; +$agent_ready=0; +$agent_paused=0; +$agent_total=0; + +$stmt="select extension,user,conf_exten,status,server_ip,UNIX_TIMESTAMP(last_call_time),UNIX_TIMESTAMP(last_call_finish),call_server_ip,campaign_id from vicidial_live_agents where campaign_id='" . mysql_real_escape_string($group) . "';"; +$rslt=mysql_query($stmt, $link); +if ($DB) {echo "$stmt\n";} +$talking_to_print = mysql_num_rows($rslt); + if ($talking_to_print > 0) + { + $i=0; + $agentcount=0; + while ($i < $talking_to_print) + { + $row=mysql_fetch_row($rslt); + if (eregi("READY|PAUSED",$row[4])) + { + $row[5]=$row[6]; + } + $Lstatus = $row[3]; + $status = sprintf("%-6s", $row[3]); + if (!eregi("INCALL|QUEUE",$row[3])) + {$call_time_S = ($STARTtime - $row[6]);} + else + {$call_time_S = ($STARTtime - $row[5]);} + + $call_time_M = ($call_time_S / 60); + $call_time_M = round($call_time_M, 2); + $call_time_M_int = intval("$call_time_M"); + $call_time_SEC = ($call_time_M - $call_time_M_int); + $call_time_SEC = ($call_time_SEC * 60); + $call_time_SEC = round($call_time_SEC, 0); + if ($call_time_SEC < 10) {$call_time_SEC = "0$call_time_SEC";} + $call_time_MS = "$call_time_M_int:$call_time_SEC"; + $call_time_MS = sprintf("%7s", $call_time_MS); + $G = ''; $EG = ''; + if (eregi("PAUSED",$row[3])) + { + if ($call_time_M_int >= 30) + {$i++; continue;} + else + { + $agent_paused++; $agent_total++; + } + } + + if ( (eregi("INCALL",$status)) or (eregi("QUEUE",$status)) ) {$agent_incall++; $agent_total++;} + if ( (eregi("READY",$status)) or (eregi("CLOSER",$status)) ) {$agent_ready++; $agent_total++;} + $agentcount++; + + + $i++; + } + + if ($agent_ready > 0) {$B=''; $BG='';} + if ($agent_ready > 4) {$B=''; $BG='';} + if ($agent_ready > 9) {$B=''; $BG='';} + if ($agent_ready > 14) {$B=''; $BG='';} + + echo "\n
\n"; + + echo "$NFB$agent_total$NFE agents logged in         \n"; + echo "$NFB$agent_incall$NFE agents in calls       \n"; + echo "$NFB$B  $agent_ready $BG$NFE agents waiting       \n"; + echo "$NFB$agent_paused$NFE paused agents       \n"; + + echo "
";
+		echo "";
+	}
+	else
+	{
+	echo " NO AGENTS ON CALLS
\n";
+	}
+
+################################################################################
+### END calculating calls/agents
+################################################################################
+
+
+
+
+
+echo "
"; + +echo "
\n\n"; +$k++; +} + +?> + + + diff --git a/agc_2-X/trunk/www/vicidial/admin.php b/agc_2-X/trunk/www/vicidial/admin.php index 62a896d1..b47e60ce 100644 --- a/agc_2-X/trunk/www/vicidial/admin.php +++ b/agc_2-X/trunk/www/vicidial/admin.php @@ -2626,7 +2626,7 @@ echo "\n"; 1) { ?> -   ADD CAMPAIGN     |     LIST CAMPAIGNS +   ADD CAMPAIGN     |     LIST CAMPAIGNS     |     REALTIME CAMPAIGNS SUMMARY 1) { ?> diff --git a/agc_2-X/trunk/www/vicidial/server_stats.php b/agc_2-X/trunk/www/vicidial/server_stats.php index 1ca42cc7..5f974654 100644 --- a/agc_2-X/trunk/www/vicidial/server_stats.php +++ b/agc_2-X/trunk/www/vicidial/server_stats.php @@ -62,7 +62,7 @@ while ($i < $servers_to_print) VICIDIAL: Server Stats and Reports                           BACK TO ADMIN