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git-svn-id: svn://192.168.202.10@1707 3d104415-ff17-0410-8863-d5cf3c621b8a
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mattf
2011-08-02 17:19:49 +00:00
parent ed95c85bb8
commit b219f5d215
2 changed files with 24 additions and 9 deletions
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agc_2-X/trunk/docs/CALL_URL_FEATURES.txt
+11 -8
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@@ -27,13 +27,6 @@ agent-defined disposition for the call and the actual talk time in
seconds of the call. This URL can NOT be a relative path. Default is
blank.
CRM Popup Login - If set to Y, the CRM Popup Address is used to open a new
window on agent login to this campaign. Default is N.
CRM Popup Address - The web address of a CRM login page, it can have variables
populated just like the web form address, with the VAR in the front and using
--A--user_custom_one--B-- to define variables.
Add Lead URL - This web URL address is not seen by the agent, but it is called
every time a lead is added to the system through the inbound process. Default
is blank. You must begin this URL with VAR if you want to use variables, and of
@@ -45,7 +38,17 @@ only available for In-Groups.
No Agent Call URL - This is similar to Dispo Call URL, but it is for calls
that are not sent to agents such as DROPs, No Answers, Busys and timeouts. This
option is available for Campaigns and In-Groups
option is available for Campaigns and In-Groups. This feature will only work for
auto-dial and inbound calls, not manual dial calls. For inbound calls, the
specific in-group that a call was sent to needs to have the No Agent Call URL
field filled in or this function will not run for that call.
CRM Popup Login - If set to Y, the CRM Popup Address is used to open a new
window on agent login to this campaign. Default is N.
CRM Popup Address - The web address of a CRM login page, it can have variables
populated just like the web form address, with the VAR in the front and using
--A--user_custom_one--B-- to define variables.