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finished adding campaign_rank and fewest calls agent call routing

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git-svn-id: svn://192.168.202.10@720 3d104415-ff17-0410-8863-d5cf3c621b8a
This commit is contained in:
mattf
2007-11-16 19:33:45 +00:00
parent 068bf215de
commit b40852078c
15 changed files with 158 additions and 29 deletions
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agc_2-X/trunk/agi/agi-VDAD_ALL_inbound.agi
+5 -2
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@@ -1,6 +1,6 @@
#!/usr/bin/perl
#
# agi-VDAD_ALL_inbound.agi version 2.0.4-1 *DBI-version*
# agi-VDAD_ALL_inbound.agi version 2.0.4 *DBI-version*
#
# runs when a call comes in from an inbound call. This script will
# send the calls out to the closers that are logged in.
@@ -50,6 +50,7 @@
# 71030-0939 - fixed issue where MoH was still playing, added ding and wait before transfer
# 71103-2305 - added group rank and fewest calls options to next_agent_call
# 71112-0058 - fixed multi-logging bug on CLOSER calls
# 71116-1045 - added fewest_calls_campaign agent call routing option
#
$script = 'agi-VDAD_ALL_inbound.agi';
@@ -645,9 +646,11 @@ if ($channel_status < 1)
if ($CAMP_callorder =~ /oldest_call_start/i) {$agent_call_order = 'order by last_call_time';}
if ($CAMP_callorder =~ /oldest_call_finish/i) {$agent_call_order = 'order by last_call_finish';}
if ($CAMP_callorder =~ /random/i) {$agent_call_order = 'order by random_id';}
if ($CAMP_callorder =~ /campaign_rank/i) {$agent_call_order = 'order by campaign_weight desc,last_call_finish';}
if ($CAMP_callorder =~ /fewest_calls_campaign/i) {$agent_call_order = 'order by calls_today,last_call_finish';}
if ($CAMP_callorder =~ /inbound_group_rank/i) {$aco_sub=1; $agent_call_order = 'order by group_weight desc';}
if ($CAMP_callorder =~ /fewest_calls/i) {$aco_sub=1; $agent_call_order = 'order by calls_today';}
##### Attempt to send call to an agent on this server only #####
if ($agent_search_method =~ /^SO|^LO/)