Added populate_lead_owner in-group option

git-svn-id: svn://192.168.202.10@3518 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-09-12 00:44:38 +00:00
parent 091ec1e6a1
commit b413c8c8a8
5 changed files with 161 additions and 27 deletions
@@ -1,4 +1,4 @@
-# version: 20210907200601
+# version: 20210911200201
 users-user	User ID	<QXZ>This field is where you put the users ID number, can be up to 8 digits in length, Must be at least 2 characters in length.</QXZ>
 users-pass	Password	<QXZ>This field is where you put the users password. Must be at least 2 characters in length. Only letters and numbers are allowed in user passwords. A medium strength user password will be at least 10 characters in length, and a strong user password will be at least 20 characters in length and have letters as well as at least one number. It is recommended that you use a longer password if possible, stringing together several unrelated words with no spaces, and a number somewhere in the string. The maximum size of a password is 100 characters.</QXZ>
 users-force_change_password	Force Change Password	<QXZ>If this option is set to Y then the user will be prompted to change their password the next time they log in to the administration webpage or the agent screen. Default is N.</QXZ>
@@ -634,6 +634,7 @@ inbound_groups-customer_chat_survey_link	Customer Chat Survey Link	<QXZ>This opt
 inbound_groups-customer_chat_survey_text	Customer Chat Survey Text	<QXZ>If the Survey Link above is populated, then this field can be used to define the text that is shown to the customer for them to click on to go to the survey link. default is the empty, in which case -PLEASE TAKE OUR SURVEY- will be used.</QXZ>
 inbound_groups-populate_lead_ingroup	Populate Lead In-Group	<QXZ>If this option is ENABLED, then when a new lead is created when going into an In-Group, the security_phrase or Show field will be populated with the Group ID of the In-Group. Default is ENABLED.</QXZ>
 inbound_groups-populate_lead_province	Populate Lead Province	<QXZ>If this option is not DISABLED, then the system will look up the original DID that the inbound call came in on and populate one of the listed DID fields in the province field on the customer lead. The OW options will overwrite the province field every time the call enters this In-Group. Default is DISABLED.</QXZ>
+inbound_groups-populate_lead_owner	Populate Lead Owner	<QXZ>If this option is not DISABLED, then the system will look up the original DID that the inbound call came in on and populate one of the listed DID fields in the owner field on the customer lead. The OW options will overwrite the owner field every time the call enters this In-Group. If the OWNERCUSTOM option is used, then the owner field will only be populated with the value used to search for the lead with, if that Handle Method was used. Default is DISABLED.</QXZ>
 inbound_groups-populate_state_areacode	Populate Lead State Areacode	<QXZ>If this option is not DISABLED, then the system will look up the state that the areacode of the phone number is from and populate the state field with that value. If the OVERWRITE_ALWAYS option is selected, then every time that lead goes through this in-group, the state field will be looked up and populated again. Default is DISABLED.</QXZ>
 inbound_groups-inbound_survey	After Call Survey	<QXZ>If this option is ENABLED, then the customer calling in to this In-Group will be asked if they would like to participate in a survey after their call has been handled by an agent. Default is DISABLED.</QXZ>
 inbound_groups-inbound_survey_filename	After Call Survey Accept Filename	<QXZ>If the After Call Survey option is enabled above, this is the filename of the audio prompt that is played to ask the customer if they want to participate in the survey.</QXZ>