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Added agent screen latency logging, viewable in the Real-Time Report and

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the new Agent Latency Report.

git-svn-id: svn://192.168.202.10@3712 3d104415-ff17-0410-8863-d5cf3c621b8a
This commit is contained in:
mattf
2023-04-21 15:01:04 +00:00
parent 75a9acfa5d
commit bf3d05eca2
14 changed files with 1148 additions and 68 deletions
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agc_2-X/trunk/www/vicidial/options-example.php
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@@ -35,6 +35,7 @@
# 211022-0733 - Added IR_SLA_all_statuses option for Inbound Reports
# 220120-0926 - Added audio_store_GSM_allowed option for the Audio Store
# 230407-1040 - Added include_sales_in_TPD_report option
# 230421-0220 - Added RS_AGENTlatency option
#
# used by the realtime_report.php script
@@ -86,6 +87,7 @@ $RS_agentWAIT = 3; # 3 or 4
$RS_INcolumnsHIDE = 0; # 0=no, 1=yes # whether to hide the 'HOLD' & 'IN-GROUP' columns in the agent detail section
$RS_DIDdesc = 0; # 0=no, 1=yes # whether to show a 'DID DESCRIPTION' column in the agent detail section
$RS_report_default_format = ''; # 'TEXT', 'HTML' or '': If set, this will override the System Setting for this report only
$RS_AGENTlatency = 0; # 0=no, 1=yes, 2=all, 3=day, 4=now
$RS_AGENTstatusTALLY = ''; # <any valid status>: If set, will look at the number of calls statused by the agent in this status for today
# WARNING!!! Using the above option may cause system lag issues, USE WITH CAUTION!