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Added In-group areacode_filter feature, allowing you to drop calls after a set number of seconds in queue that either match or do not match a list of areacodes defined per in-group.

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git-svn-id: svn://192.168.202.10@2674 3d104415-ff17-0410-8863-d5cf3c621b8a
This commit is contained in:
mattf
2017-02-21 03:55:04 +00:00
parent b03ee4e9c0
commit c47be94c3a
6 changed files with 637 additions and 15 deletions
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agc_2-X/trunk/extras/MySQL_AST_CREATE_tables.sql
+17 -5
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@@ -507,7 +507,7 @@ processed ENUM('Y','N'),
queue_seconds DECIMAL(7,2) default '0',
user_group VARCHAR(20),
xfercallid INT(9) UNSIGNED,
term_reason ENUM('CALLER','AGENT','QUEUETIMEOUT','ABANDON','AFTERHOURS','HOLDRECALLXFER','HOLDTIME','NOAGENT','NONE','MAXCALLS') default 'NONE',
term_reason ENUM('CALLER','AGENT','QUEUETIMEOUT','ABANDON','AFTERHOURS','HOLDRECALLXFER','HOLDTIME','NOAGENT','NONE','MAXCALLS','ACFILTER') default 'NONE',
uniqueid VARCHAR(20) NOT NULL default '',
agent_only VARCHAR(20) default '',
queue_position SMALLINT(4) UNSIGNED default '1',
@@ -1184,7 +1184,7 @@ after_hours_callmenu VARCHAR(50) default '',
user_group VARCHAR(20) default '---ALL---',
max_calls_method ENUM('TOTAL','IN_QUEUE','DISABLED') default 'DISABLED',
max_calls_count SMALLINT(5) default '0',
max_calls_action ENUM('DROP','AFTERHOURS','NO_AGENT_NO_QUEUE') default 'NO_AGENT_NO_QUEUE',
max_calls_action ENUM('DROP','AFTERHOURS','NO_AGENT_NO_QUEUE','AREACODE_FILTER') default 'NO_AGENT_NO_QUEUE',
dial_ingroup_cid VARCHAR(20) default '',
group_handling ENUM('PHONE','EMAIL','CHAT') default 'PHONE',
web_form_address_three TEXT,
@@ -1200,7 +1200,11 @@ on_hook_cid_number VARCHAR(18) default '',
customer_chat_screen_colors VARCHAR(20) default 'default',
customer_chat_survey_link TEXT,
customer_chat_survey_text TEXT,
populate_lead_province VARCHAR(20) default 'DISABLED'
populate_lead_province VARCHAR(20) default 'DISABLED',
areacode_filter ENUM('DISABLED','ALLOW_ONLY','DROP_ONLY') default 'DISABLED',
areacode_filter_seconds SMALLINT(5) default '10',
areacode_filter_action ENUM('CALLMENU','INGROUP','DID','MESSAGE','EXTENSION','VOICEMAIL','VMAIL_NO_INST') default 'MESSAGE',
areacode_filter_action_value VARCHAR(255) default 'nbdy-avail-to-take-call|vm-goodbye'
) ENGINE=MyISAM;
CREATE TABLE vicidial_stations (
@@ -2335,9 +2339,11 @@ processed ENUM('Y','N'),
queue_seconds DECIMAL(7,2) default '0',
user_group VARCHAR(20),
xfercallid INT(9) UNSIGNED,
term_reason ENUM('CALLER','AGENT','QUEUETIMEOUT','ABANDON','AFTERHOURS','HOLDRECALLXFER','HOLDTIME','NOAGENT','NONE') default 'NONE',
term_reason ENUM('CALLER','AGENT','QUEUETIMEOUT','ABANDON','AFTERHOURS','HOLDRECALLXFER','HOLDTIME','NOAGENT','NONE','MAXCALLS','ACFILTER') default 'NONE',
uniqueid VARCHAR(20) NOT NULL default '',
agent_only VARCHAR(20) default '',
queue_position SMALLINT(4) UNSIGNED default '1',
called_count SMALLINT(5) UNSIGNED default '0',
index (lead_id),
index (call_date),
index (campaign_id),
@@ -3600,6 +3606,12 @@ remote_ip VARCHAR(50),
url MEDIUMTEXT
) ENGINE=MyISAM;
CREATE TABLE vicidial_areacode_filters (
group_id VARCHAR(20) NOT NULL,
areacode VARCHAR(6) NOT NULL,
index(group_id)
) ENGINE=MyISAM;
ALTER TABLE vicidial_email_list MODIFY message text character set utf8;
@@ -3858,4 +3870,4 @@ UPDATE vicidial_configuration set value='1766' where name='qc_database_version';
UPDATE system_settings set vdc_agent_api_active='1';
UPDATE system_settings SET db_schema_version='1489',db_schema_update_date=NOW(),reload_timestamp=NOW();
UPDATE system_settings SET db_schema_version='1490',db_schema_update_date=NOW(),reload_timestamp=NOW();