diff --git a/agc_2-X/branches/agc_2.0.5/www/vicidial/admin.php b/agc_2-X/branches/agc_2.0.5/www/vicidial/admin.php index 82476d2e..1a33773e 100644 --- a/agc_2-X/branches/agc_2.0.5/www/vicidial/admin.php +++ b/agc_2-X/branches/agc_2.0.5/www/vicidial/admin.php @@ -18785,7 +18785,7 @@ if ($ADD==1300) $rslt=mysql_query($stmt, $link); $dids_to_print = mysql_num_rows($rslt); - echo "
INBOUND GROUP LISTINGS:\n"; + echo "
INBOUND DID LISTINGS:\n"; echo "
\n"; echo ""; echo ""; diff --git a/agc_2-X/trunk/extras/MySQL_AST_CREATE_tables.sql b/agc_2-X/trunk/extras/MySQL_AST_CREATE_tables.sql index 1f5e3ec6..d88c8b4d 100644 --- a/agc_2-X/trunk/extras/MySQL_AST_CREATE_tables.sql +++ b/agc_2-X/trunk/extras/MySQL_AST_CREATE_tables.sql @@ -476,25 +476,26 @@ modify_servers ENUM('0','1') default '0', view_reports ENUM('0','1') default '0', vicidial_recording_override ENUM('DISABLED','NEVER','ONDEMAND','ALLCALLS','ALLFORCE') default 'DISABLED', alter_custdata_override ENUM('NOT_ACTIVE','ALLOW_ALTER') default 'NOT_ACTIVE', -qc_enabled ENUM('1','0') default '0', +qc_enabled ENUM('0','1') default '0', qc_user_level INT(2) default '1', -qc_pass ENUM('1','0') default '0', -qc_finish ENUM('1','0') default '0', -qc_commit ENUM('1','0') default '0', -add_timeclock_log ENUM('1','0') default '0', -modify_timeclock_log ENUM('1','0') default '0', -delete_timeclock_log ENUM('1','0') default '0', +qc_pass ENUM('0','1') default '0', +qc_finish ENUM('0','1') default '0', +qc_commit ENUM('0','1') default '0', +add_timeclock_log ENUM('0','1') default '0', +modify_timeclock_log ENUM('0','1') default '0', +delete_timeclock_log ENUM('0','1') default '0', alter_custphone_override ENUM('NOT_ACTIVE','ALLOW_ALTER') default 'NOT_ACTIVE', vdc_agent_api_access ENUM('0','1') default '0', -modify_inbound_dids ENUM('1','0') default '0', -delete_inbound_dids ENUM('1','0') default '0', +modify_inbound_dids ENUM('0','1') default '0', +delete_inbound_dids ENUM('0','1') default '0', active ENUM('Y','N') default 'Y', -alert_enabled ENUM('1','0') default '0', -download_lists ENUM('1','0') default '0', +alert_enabled ENUM('0','1') default '0', +download_lists ENUM('0','1') default '0', agent_shift_enforcement_override ENUM('DISABLED','OFF','START','ALL') default 'DISABLED', manager_shift_enforcement_override ENUM('0','1') default '0', shift_override_flag ENUM('0','1') default '0', -export_reports ENUM('1','0') default '0' +export_reports ENUM('0','1') default '0', +delete_from_dnc ENUM('0','1') default '0' ); @@ -623,12 +624,14 @@ three_way_call_cid ENUM('CAMPAIGN','CUSTOMER','AGENT_PHONE','AGENT_CHOOSE') defa three_way_dial_prefix VARCHAR(20) default '', web_form_target VARCHAR(100) NOT NULL default 'vdcwebform', vtiger_search_category VARCHAR(100) default 'LEAD', -vtiger_create_call_record ENUM('Y','N') default 'Y', +vtiger_create_call_record ENUM('Y','N','DISPO') default 'Y', vtiger_create_lead_record ENUM('Y','N') default 'Y', -vtiger_screen_login ENUM('Y','N') default 'Y', +vtiger_screen_login ENUM('Y','N','NEW_WINDOW') default 'Y', cpd_amd_action ENUM('DISABLED','DISPO','MESSAGE') default 'DISABLED', agent_allow_group_alias ENUM('Y','N') default 'N', -default_group_alias VARCHAR(30) default '' +default_group_alias VARCHAR(30) default '', +vtiger_search_dead ENUM('DISABLED','ASK','RESURRECT') default 'ASK', +vtiger_status_call ENUM('Y','N') default 'N' ); CREATE TABLE vicidial_lists ( @@ -646,7 +649,12 @@ status VARCHAR(6) PRIMARY KEY NOT NULL, status_name VARCHAR(30), selectable ENUM('Y','N'), human_answered ENUM('Y','N') default 'N', -category VARCHAR(20) default 'UNDEFINED' +category VARCHAR(20) default 'UNDEFINED', +sale ENUM('Y','N') default 'N', +dnc ENUM('Y','N') default 'N', +customer_contact ENUM('Y','N') default 'N', +not_interested ENUM('Y','N') default 'N', +unworkable ENUM('Y','N') default 'N' ); CREATE TABLE vicidial_campaign_statuses ( @@ -656,6 +664,11 @@ selectable ENUM('Y','N'), campaign_id VARCHAR(8), human_answered ENUM('Y','N') default 'N', category VARCHAR(20) default 'UNDEFINED', +sale ENUM('Y','N') default 'N', +dnc ENUM('Y','N') default 'N', +customer_contact ENUM('Y','N') default 'N', +not_interested ENUM('Y','N') default 'N', +unworkable ENUM('Y','N') default 'N', index (campaign_id) ); @@ -1535,7 +1548,7 @@ CREATE INDEX phone_number on vicidial_closer_log (phone_number); CREATE INDEX date_user on vicidial_closer_log (call_date,user); CREATE INDEX comment_a on live_inbound_log (comment_a); -UPDATE system_settings SET db_schema_version='1136'; +UPDATE system_settings SET db_schema_version='1137'; GRANT RELOAD ON *.* TO cron@'%'; GRANT RELOAD ON *.* TO cron@localhost; diff --git a/agc_2-X/trunk/extras/first_server_install.sql b/agc_2-X/trunk/extras/first_server_install.sql index 47606ace..3f2f1b6a 100644 --- a/agc_2-X/trunk/extras/first_server_install.sql +++ b/agc_2-X/trunk/extras/first_server_install.sql @@ -315,34 +315,35 @@ INSERT INTO vicidial_list(status,list_id,phone_code,phone_number,first_name,last INSERT INTO vicidial_list(status,list_id,phone_code,phone_number,first_name,last_name,address1,city,state,postal_code,country_code,gender,email) values('NEW','101','1','7275551212','Matt','lead06','1234 Fake St.','Clearwater','FL','33760','USA','M','test@test.com'); INSERT INTO vicidial_list(status,list_id,phone_code,phone_number,first_name,last_name,address1,city,state,postal_code,country_code,gender,email) values('NEW','101','1','7275551212','Matt','lead07','1234 Fake St.','Clearwater','FL','33760','USA','M','test@test.com'); -INSERT INTO vicidial_statuses values('NEW','New Lead','N','N','UNDEFINED'); -INSERT INTO vicidial_statuses values('QUEUE','Lead To Be Called','N','N','UNDEFINED'); -INSERT INTO vicidial_statuses values('INCALL','Lead Being Called','N','N','UNDEFINED'); -INSERT INTO vicidial_statuses values('DROP','Agent Not Available','N','Y','UNDEFINED'); -INSERT INTO vicidial_statuses values('XDROP','Agent Not Available IN','N','Y','UNDEFINED'); -INSERT INTO vicidial_statuses values('NA','No Answer AutoDial','N','N','UNDEFINED'); -INSERT INTO vicidial_statuses values('CALLBK','Call Back','Y','Y','UNDEFINED'); -INSERT INTO vicidial_statuses values('CBHOLD','Call Back Hold','N','Y','UNDEFINED'); -INSERT INTO vicidial_statuses values('A','Answering Machine','Y','N','UNDEFINED'); -INSERT INTO vicidial_statuses values('AA','Answering Machine Auto','N','N','UNDEFINED'); -INSERT INTO vicidial_statuses values('AM','Answering Machine Sent to Mesg','N','N','UNDEFINED'); -INSERT INTO vicidial_statuses values('AL','Answering Machine Msg Played','N','N','UNDEFINED'); -INSERT INTO vicidial_statuses values('AFAX','Fax Machine Auto','N','N','UNDEFINED'); -INSERT INTO vicidial_statuses values('B','Busy','Y','N','UNDEFINED'); -INSERT INTO vicidial_statuses values('DC','Disconnected Number','Y','N','UNDEFINED'); -INSERT INTO vicidial_statuses values('DEC','Declined Sale','Y','Y','UNDEFINED'); -INSERT INTO vicidial_statuses values('DNC','DO NOT CALL','Y','Y','UNDEFINED'); -INSERT INTO vicidial_statuses values('DNCL','DO NOT CALL Hopper Match','N','N','UNDEFINED'); -INSERT INTO vicidial_statuses values('SALE','Sale Made','Y','Y','UNDEFINED'); -INSERT INTO vicidial_statuses values('N','No Answer','Y','N','UNDEFINED'); -INSERT INTO vicidial_statuses values('NI','Not Interested','Y','Y','UNDEFINED'); -INSERT INTO vicidial_statuses values('NP','No Pitch No Price','Y','Y','UNDEFINED'); -INSERT INTO vicidial_statuses values('PU','Call Picked Up','N','N','UNDEFINED'); -INSERT INTO vicidial_statuses values('PM','Played Message','N','N','UNDEFINED'); -INSERT INTO vicidial_statuses values('XFER','Call Transferred','Y','Y','UNDEFINED'); -INSERT INTO vicidial_statuses values('ERI','Agent Error','N','N','UNDEFINED'); -INSERT INTO vicidial_statuses values('SVYEXT','Survey sent to Extension','N','N','UNDEFINED'); -INSERT INTO vicidial_statuses values('SVYVM','Survey sent to Voicemail','N','N','UNDEFINED'); -INSERT INTO vicidial_statuses values('SVYHU','Survey Hungup','N','N','UNDEFINED'); -INSERT INTO vicidial_statuses values('SVYREC','Survey sent to Record','N','N','UNDEFINED'); -INSERT INTO vicidial_statuses values('QVMAIL','Queue Abandon Voicemail Left','N','N','UNDEFINED'); +INSERT INTO vicidial_statuses values('NEW','New Lead','N','N','UNDEFINED','N','N','N','N','N'); +INSERT INTO vicidial_statuses values('QUEUE','Lead To Be Called','N','N','UNDEFINED','N','N','N','N','N'); +INSERT INTO vicidial_statuses values('INCALL','Lead Being Called','N','N','UNDEFINED','N','N','N','N','N'); +INSERT INTO vicidial_statuses values('DROP','Agent Not Available','N','Y','UNDEFINED','N','N','N','N','N'); +INSERT INTO vicidial_statuses values('XDROP','Agent Not Available IN','N','Y','UNDEFINED','N','N','N','N','N'); +INSERT INTO vicidial_statuses values('NA','No Answer AutoDial','N','N','UNDEFINED','N','N','N','N','N'); +INSERT INTO vicidial_statuses values('CALLBK','Call Back','Y','Y','UNDEFINED','N','N','Y','N','N'); +INSERT INTO vicidial_statuses values('CBHOLD','Call Back Hold','N','Y','UNDEFINED','N','N','Y','N','N'); +INSERT INTO vicidial_statuses values('A','Answering Machine','Y','N','UNDEFINED','N','N','N','N','N'); +INSERT INTO vicidial_statuses values('AA','Answering Machine Auto','N','N','UNDEFINED','N','N','N','N','N'); +INSERT INTO vicidial_statuses values('AM','Answering Machine Sent to Mesg','N','N','UNDEFINED','N','N','N','N','N'); +INSERT INTO vicidial_statuses values('AL','Answering Machine Msg Played','N','N','UNDEFINED','N','N','N','N','N'); +INSERT INTO vicidial_statuses values('AFAX','Fax Machine Auto','N','N','UNDEFINED','N','N','N','N','Y'); +INSERT INTO vicidial_statuses values('B','Busy','Y','N','UNDEFINED','N','N','N','N','N'); +INSERT INTO vicidial_statuses values('DC','Disconnected Number','Y','N','UNDEFINED','N','N','N','N','Y'); +INSERT INTO vicidial_statuses values('DEC','Declined Sale','Y','Y','UNDEFINED','N','N','Y','N','N'); +INSERT INTO vicidial_statuses values('DNC','DO NOT CALL','Y','Y','UNDEFINED','N','Y','N','N','N'); +INSERT INTO vicidial_statuses values('DNCL','DO NOT CALL Hopper Match','N','N','UNDEFINED','N','Y','N','N','N'); +INSERT INTO vicidial_statuses values('DNCC','DO NOT CALL Camp Match','N','N','UNDEFINED','N','Y','N','N','N'); +INSERT INTO vicidial_statuses values('SALE','Sale Made','Y','Y','UNDEFINED','Y','N','N','N','N'); +INSERT INTO vicidial_statuses values('N','No Answer','Y','N','UNDEFINED','N','N','N','N','N'); +INSERT INTO vicidial_statuses values('NI','Not Interested','Y','Y','UNDEFINED','N','N','Y','Y','N'); +INSERT INTO vicidial_statuses values('NP','No Pitch No Price','Y','Y','UNDEFINED','N','N','N','N','N'); +INSERT INTO vicidial_statuses values('PU','Call Picked Up','N','N','UNDEFINED','N','N','N','N','N'); +INSERT INTO vicidial_statuses values('PM','Played Message','N','N','UNDEFINED','N','N','N','N','N'); +INSERT INTO vicidial_statuses values('XFER','Call Transferred','Y','Y','UNDEFINED','N','N','Y','N','N'); +INSERT INTO vicidial_statuses values('ERI','Agent Error','N','N','UNDEFINED','N','N','N','N','N'); +INSERT INTO vicidial_statuses values('SVYEXT','Survey sent to Extension','N','N','UNDEFINED','N','N','N','N','N'); +INSERT INTO vicidial_statuses values('SVYVM','Survey sent to Voicemail','N','N','UNDEFINED','N','N','N','N','N'); +INSERT INTO vicidial_statuses values('SVYHU','Survey Hungup','N','N','UNDEFINED','N','N','N','N','N'); +INSERT INTO vicidial_statuses values('SVYREC','Survey sent to Record','N','N','UNDEFINED','N','N','N','N','N'); +INSERT INTO vicidial_statuses values('QVMAIL','Queue Abandon Voicemail Left','N','N','UNDEFINED','N','N','N','N','N'); diff --git a/agc_2-X/trunk/extras/upgrade_2.2.0.sql b/agc_2-X/trunk/extras/upgrade_2.2.0.sql index f0b133e8..afa9f206 100644 --- a/agc_2-X/trunk/extras/upgrade_2.2.0.sql +++ b/agc_2-X/trunk/extras/upgrade_2.2.0.sql @@ -4,3 +4,23 @@ ALTER TABLE vicidial_nanpa_prefix_codes ADD postal_code VARCHAR(10) default ''; ALTER TABLE vicidial_nanpa_prefix_codes ADD country VARCHAR(2) default ''; UPDATE system_settings SET db_schema_version='1136', version='2.2.0b0.5'; + +ALTER TABLE vicidial_users ADD delete_from_dnc ENUM('0','1') default '0'; + +ALTER TABLE vicidial_campaigns ADD vtiger_search_dead ENUM('DISABLED','ASK','RESURRECT') default 'ASK'; +ALTER TABLE vicidial_campaigns ADD vtiger_status_call ENUM('Y','N') default 'N'; +ALTER TABLE vicidial_campaigns MODIFY vtiger_screen_login ENUM('Y','N','NEW_WINDOW') default 'Y'; +ALTER TABLE vicidial_campaigns MODIFY vtiger_create_call_record ENUM('Y','N','DISPO') default 'Y'; + +ALTER TABLE vicidial_statuses ADD sale ENUM('Y','N') default 'N'; +ALTER TABLE vicidial_statuses ADD dnc ENUM('Y','N') default 'N'; +ALTER TABLE vicidial_statuses ADD customer_contact ENUM('Y','N') default 'N'; +ALTER TABLE vicidial_statuses ADD not_interested ENUM('Y','N') default 'N'; +ALTER TABLE vicidial_statuses ADD unworkable ENUM('Y','N') default 'N'; +ALTER TABLE vicidial_campaign_statuses ADD sale ENUM('Y','N') default 'N'; +ALTER TABLE vicidial_campaign_statuses ADD dnc ENUM('Y','N') default 'N'; +ALTER TABLE vicidial_campaign_statuses ADD customer_contact ENUM('Y','N') default 'N'; +ALTER TABLE vicidial_campaign_statuses ADD not_interested ENUM('Y','N') default 'N'; +ALTER TABLE vicidial_campaign_statuses ADD unworkable ENUM('Y','N') default 'N'; + +UPDATE system_settings SET db_schema_version='1137'; diff --git a/agc_2-X/trunk/www/vicidial/admin.php b/agc_2-X/trunk/www/vicidial/admin.php index afaf8c37..83612769 100644 --- a/agc_2-X/trunk/www/vicidial/admin.php +++ b/agc_2-X/trunk/www/vicidial/admin.php @@ -954,6 +954,22 @@ if (isset($_GET["manager_shift_enforcement_override"])) {$manager_shift_enfor elseif (isset($_POST["manager_shift_enforcement_override"])) {$manager_shift_enforcement_override=$_POST["manager_shift_enforcement_override"];} if (isset($_GET["export_reports"])) {$export_reports=$_GET["export_reports"];} elseif (isset($_POST["export_reports"])) {$export_reports=$_POST["export_reports"];} +if (isset($_GET["delete_from_dnc"])) {$delete_from_dnc=$_GET["delete_from_dnc"];} + elseif (isset($_POST["delete_from_dnc"])) {$delete_from_dnc=$_POST["delete_from_dnc"];} +if (isset($_GET["vtiger_search_dead"])) {$vtiger_search_dead=$_GET["vtiger_search_dead"];} + elseif (isset($_POST["vtiger_search_dead"])) {$vtiger_search_dead=$_POST["vtiger_search_dead"];} +if (isset($_GET["vtiger_status_call"])) {$vtiger_status_call=$_GET["vtiger_status_call"];} + elseif (isset($_POST["vtiger_status_call"])) {$vtiger_status_call=$_POST["vtiger_status_call"];} +if (isset($_GET["sale"])) {$sale=$_GET["sale"];} + elseif (isset($_POST["sale"])) {$sale=$_POST["sale"];} +if (isset($_GET["dnc"])) {$dnc=$_GET["dnc"];} + elseif (isset($_POST["dnc"])) {$dnc=$_POST["dnc"];} +if (isset($_GET["customer_contact"])) {$customer_contact=$_GET["customer_contact"];} + elseif (isset($_POST["customer_contact"])) {$customer_contact=$_POST["customer_contact"];} +if (isset($_GET["not_interested"])) {$not_interested=$_GET["not_interested"];} + elseif (isset($_POST["not_interested"])) {$not_interested=$_POST["not_interested"];} +if (isset($_GET["unworkable"])) {$unworkable=$_GET["unworkable"];} + elseif (isset($_POST["unworkable"])) {$unworkable=$_POST["unworkable"];} if (isset($script_id)) {$script_id= strtoupper($script_id);} @@ -1138,6 +1154,7 @@ $caller_id_number = ereg_replace("[^0-9]","",$caller_id_number); $outbound_calls_per_second = ereg_replace("[^0-9]","",$outbound_calls_per_second); $manager_shift_enforcement_override = ereg_replace("[^0-9]","",$manager_shift_enforcement_override); $export_reports = ereg_replace("[^0-9]","",$export_reports); +$delete_from_dnc = ereg_replace("[^0-9]","",$delete_from_dnc); ### DIGITS and COLONS $shift_length = ereg_replace("[^\:0-9]","",$shift_length); @@ -1190,6 +1207,12 @@ $active_asterisk_server = ereg_replace("[^NY]","",$active_asterisk_server); $generate_vicidial_conf = ereg_replace("[^NY]","",$generate_vicidial_conf); $rebuild_conf_files = ereg_replace("[^NY]","",$rebuild_conf_files); $agent_allow_group_alias = ereg_replace("[^NY]","",$agent_allow_group_alias); +$vtiger_status_call = ereg_replace("[^NY]","",$vtiger_status_call); +$sale = ereg_replace("[^NY]","",$sale); +$dnc = ereg_replace("[^NY]","",$dnc); +$customer_contact = ereg_replace("[^NY]","",$customer_contact); +$not_interested = ereg_replace("[^NY]","",$not_interested); +$unworkable = ereg_replace("[^NY]","",$unworkable); $qc_enabled = ereg_replace("[^0-9NY]","",$qc_enabled); @@ -1347,6 +1370,7 @@ $template_id = ereg_replace("[^-\_0-9a-zA-Z]","",$template_id); $carrier_id = ereg_replace("[^-\_0-9a-zA-Z]","",$carrier_id); $group_alias_id = ereg_replace("[^-\_0-9a-zA-Z]","",$group_alias_id); $default_group_alias = ereg_replace("[^-\_0-9a-zA-Z]","",$default_group_alias); +$vtiger_search_dead = ereg_replace("[^-\_0-9a-zA-Z]","",$vtiger_search_dead); ### ALPHA-NUMERIC and underscore and dash and comma $logins_list = ereg_replace("[^-\,\_0-9a-zA-Z]","",$logins_list); @@ -1646,11 +1670,13 @@ $dialplan_entry = ereg_replace(";","",$dialplan_entry); # 90310-2203 - Added export_reports option for call activity report data exports # 90315-1010 - Changed revision for new trunk 2.2.0 # 90320-0424 - Fixed several small bugs conf records group alias and permissions +# 90322-0122 - Added ability to delete from the DNC lists +# 90322-1105 - Added new status settings and vtiger options # # make sure you have added a user to the vicidial_users MySQL table with at least user_level 8 to access this page the first time -$admin_version = '2.2.0-174'; -$build = '90320-0424'; +$admin_version = '2.2.0-176'; +$build = '90322-1105'; $STARTtime = date("U"); $SQLdate = date("Y-m-d H:i:s"); @@ -1755,6 +1781,7 @@ $browser = getenv("HTTP_USER_AGENT"); $LOGdelete_dids =$row[57]; $LOGmanager_shift_enforcement_override=$row[61]; $LOGexport_reports =$row[64]; + $LOGdelete_from_dnc =$row[65]; $stmt="SELECT allowed_campaigns from vicidial_user_groups where user_group='$LOGuser_group';"; $rslt=mysql_query($stmt, $link); @@ -2854,6 +2881,11 @@ if ($SSqc_features_active > 0)
Export Reports - This setting if set to 1 will allow a manager to access the export call reports on the REPORTS screen. Default is 0. For the Export Calls Report, the following field order is used for exports:
call_date, phone_number, status, user, full_name, campaign_id/in-group, vendor_lead_code, source_id, list_id, gmt_offset_now, phone_code, phone_number, title, first_name, middle_initial, last_name, address1, address2, address3, city, state, province, postal_code, country_code, gender, date_of_birth, alt_phone, email, security_phrase, comments, length_in_sec, user_group, alt_dial/queue_seconds +
+ +
+Delete From DNC Lists - This setting if set to 1 will allow a manager to remove phone numbers from the DNC lists in the VICIDIAL system. + @@ -3375,10 +3407,15 @@ if ($SSqc_features_active > 0)
Vtiger Search Category - If Vtiger integration is enabled in the system settings then this setting will define where the vtiger_search.php page will search for the phone number that was entered. There are 4 options that can be used in this field: LEAD- This option will search through the Vtiger leads only, ACCOUNT- This option will search through the Vtiger accounts and all contacts and sub-contacts for the phone number, VENDOR- This option will only search through the Vtiger vendors, ACCTID- This option works only for accounts and it will take the vicidial vendor_lead_code field and try to search for the Vtiger account ID. If unsuccessful it will try any other methods listed that you have selected. Multiple options can be used for each search, but on large databases this is not recommended. Default is LEAD. +
+ +
+Vtiger Search Dead Accounts - If Vtiger integration is enabled in the system settings then this setting will define whether deleted accounts will be searched when the agent clicks WEB FORM to search in the Vtiger system. DISABLED- deleted leads will not be searched, ASK- deleted leads will be searched and the vtiger search web page will ask the agent if they want to make the Vtiger account active, RESURRECT- will automatically make the deleted account active again and will take the agent to the account screen without delay upon clicking on WEB FORM. Default is DISABLED. +

-Vtiger Create Call Record - If Vtiger integration is enabled in the system settings then this setting will define whether a new Vtiger activity record is created for the call when the agent goes to the vtiger_search page. Default is Y. +Vtiger Create Call Record - If Vtiger integration is enabled in the system settings then this setting will define whether a new Vtiger activity record is created for the call when the agent goes to the vtiger_search page. Default is Y. The DISPO option will create a call record for the Vtiger account without the agent needing to go to the vtiger search page through the WEB FORM.
@@ -3388,7 +3425,12 @@ if ($SSqc_features_active > 0)

-Vtiger Screen Login - If Vtiger integration is enabled in the system settings then this setting will define whether the user is logged into the Vtiger interface automatically when they login to VICIDIAL. Default is Y. +Vtiger Screen Login - If Vtiger integration is enabled in the system settings then this setting will define whether the user is logged into the Vtiger interface automatically when they login to VICIDIAL. Default is Y. The NEW_WINDOW option will open a new window upon login to the VICIDIAL agent screen. + +
+ +
+Vtiger Status Call - If Vtiger integration is enabled in the system settings then this setting will define whether the status of the Vtiger Account will be updated with the status of the VICIDIAL call after it has been dispositioned. Default is N.
@@ -4998,7 +5040,8 @@ FR_SPAC 00 00 00 00 00 - France space separated phone number
VICIDIAL_STATUSES TABLE
-Through the use of system statuses, you can have statuses that exist for campaign and in-group. The Status must be 1-6 characters in length, the description must be 2-30 characters in length and Selectable defines whether it shows up in VICIDIAL as an agent disposition. The human_answered field is used when calculating the drop percentage, or abandon rate. Setting human_answered to Y will use this status when counting the human-answered calls. The Category option allows you to group several statuses into a catogy that can be used for statistical analysis. +Through the use of system statuses, you can have statuses that exist for campaign and in-group. The Status must be 1-6 characters in length, the description must be 2-30 characters in length and Selectable defines whether it shows up in VICIDIAL as an agent disposition. The human_answered field is used when calculating the drop percentage, or abandon rate. Setting human_answered to Y will use this status when counting the human-answered calls. The Category option allows you to group several statuses into a catogy that can be used for statistical analysis. There are also 5 additional settings that will define the kind of status: sale, dnc, customer contact, not interested, unworkable. +



@@ -5559,63 +5602,126 @@ if ($ADD==121) $p=0; while ($p < $PNct) { - if (ereg('SYSTEM_INTERNAL',$campaign_id)) + if ( (ereg('delete',$stage)) and ($LOGdelete_from_dnc > 0) ) { - $stmt="SELECT count(*) from vicidial_dnc where phone_number='$PN[$p]';"; - $rslt=mysql_query($stmt, $link); - $row=mysql_fetch_row($rslt); - if ($row[0] > 0) - {echo "
DNC NOT ADDED - This phone number is already in the Do Not Call List: $PN[$p]\n";} + ##### BEGIN DELETE FROM DNC ##### + if (ereg('SYSTEM_INTERNAL',$campaign_id)) + { + $stmt="SELECT count(*) from vicidial_dnc where phone_number='$PN[$p]';"; + $rslt=mysql_query($stmt, $link); + $row=mysql_fetch_row($rslt); + if ($row[0] < 1) + {echo "
DNC NOT DELETED - This phone number is not in the Do Not Call List: $PN[$p]\n";} + else + { + $stmt="DELETE FROM vicidial_dnc where phone_number='$PN[$p]';"; + $rslt=mysql_query($stmt, $link); + + echo "
DNC DELETED: $PN[$p]\n"; + + ### LOG INSERTION Admin Log Table ### + $SQL_log = "$stmt|"; + $SQL_log = ereg_replace(';','',$SQL_log); + $SQL_log = addslashes($SQL_log); + $stmt="INSERT INTO vicidial_admin_log set event_date='$SQLdate', user='$PHP_AUTH_USER', ip_address='$ip', event_section='LISTS', event_type='DELETE', record_id='$PN[$p]', event_code='ADMIN DELETE NUMBER FROM DNC LIST', event_sql=\"$SQL_log\", event_notes='';"; + if ($DB) {echo "|$stmt|\n";} + $rslt=mysql_query($stmt, $link); + } + } else { - $stmt="INSERT INTO vicidial_dnc (phone_number) values('$PN[$p]');"; + $stmt="SELECT count(*) from vicidial_campaign_dnc where phone_number='$PN[$p]' and campaign_id='$campaign_id';"; $rslt=mysql_query($stmt, $link); + $row=mysql_fetch_row($rslt); + if ($row[0] < 1) + {echo "
DNC NOT DELETED - This phone number is not in the Do Not Call List: $PN[$p] $campaign_id\n";} + else + { + $stmt="DELETE FROM vicidial_campaign_dnc where phone_number='$PN[$p]' and campaign_id='$campaign_id';"; + $rslt=mysql_query($stmt, $link); - echo "
DNC ADDED: $PN[$p]\n"; + echo "
DNC DELETED: $PN[$p] $campaign_id\n"; - ### LOG INSERTION Admin Log Table ### - $SQL_log = "$stmt|"; - $SQL_log = ereg_replace(';','',$SQL_log); - $SQL_log = addslashes($SQL_log); - $stmt="INSERT INTO vicidial_admin_log set event_date='$SQLdate', user='$PHP_AUTH_USER', ip_address='$ip', event_section='LISTS', event_type='ADD', record_id='$PN[$p]', event_code='ADMIN ADD NUMBER TO DNC LIST', event_sql=\"$SQL_log\", event_notes='';"; - if ($DB) {echo "|$stmt|\n";} - $rslt=mysql_query($stmt, $link); + ### LOG INSERTION Admin Log Table ### + $SQL_log = "$stmt|"; + $SQL_log = ereg_replace(';','',$SQL_log); + $SQL_log = addslashes($SQL_log); + $stmt="INSERT INTO vicidial_admin_log set event_date='$SQLdate', user='$PHP_AUTH_USER', ip_address='$ip', event_section='LISTS', event_type='DELETE', record_id='$PN[$p]', event_code='ADMIN DELETE NUMBER FROM CAMPAIGN DNC LIST $campaign_id', event_sql=\"$SQL_log\", event_notes='';"; + if ($DB) {echo "|$stmt|\n";} + $rslt=mysql_query($stmt, $link); + } } + ##### END DELETE FROM DNC ##### } else { - $stmt="SELECT count(*) from vicidial_campaign_dnc where phone_number='$PN[$p]' and campaign_id='$campaign_id';"; - $rslt=mysql_query($stmt, $link); - $row=mysql_fetch_row($rslt); - if ($row[0] > 0) - {echo "
DNC NOT ADDED - This phone number is already in the Do Not Call List: $PN[$p] $campaign_id\n";} + ##### BEGIN ADD TO DNC ##### + if (ereg('SYSTEM_INTERNAL',$campaign_id)) + { + $stmt="SELECT count(*) from vicidial_dnc where phone_number='$PN[$p]';"; + $rslt=mysql_query($stmt, $link); + $row=mysql_fetch_row($rslt); + if ($row[0] > 0) + {echo "
DNC NOT ADDED - This phone number is already in the Do Not Call List: $PN[$p]\n";} + else + { + $stmt="INSERT INTO vicidial_dnc (phone_number) values('$PN[$p]');"; + $rslt=mysql_query($stmt, $link); + + echo "
DNC ADDED: $PN[$p]\n"; + + ### LOG INSERTION Admin Log Table ### + $SQL_log = "$stmt|"; + $SQL_log = ereg_replace(';','',$SQL_log); + $SQL_log = addslashes($SQL_log); + $stmt="INSERT INTO vicidial_admin_log set event_date='$SQLdate', user='$PHP_AUTH_USER', ip_address='$ip', event_section='LISTS', event_type='ADD', record_id='$PN[$p]', event_code='ADMIN ADD NUMBER TO DNC LIST', event_sql=\"$SQL_log\", event_notes='';"; + if ($DB) {echo "|$stmt|\n";} + $rslt=mysql_query($stmt, $link); + } + } else { - $stmt="INSERT INTO vicidial_campaign_dnc (phone_number,campaign_id) values('$PN[$p]','$campaign_id');"; + $stmt="SELECT count(*) from vicidial_campaign_dnc where phone_number='$PN[$p]' and campaign_id='$campaign_id';"; $rslt=mysql_query($stmt, $link); + $row=mysql_fetch_row($rslt); + if ($row[0] > 0) + {echo "
DNC NOT ADDED - This phone number is already in the Do Not Call List: $PN[$p] $campaign_id\n";} + else + { + $stmt="INSERT INTO vicidial_campaign_dnc (phone_number,campaign_id) values('$PN[$p]','$campaign_id');"; + $rslt=mysql_query($stmt, $link); - echo "
DNC ADDED: $PN[$p] $campaign_id\n"; + echo "
DNC ADDED: $PN[$p] $campaign_id\n"; - ### LOG INSERTION Admin Log Table ### - $SQL_log = "$stmt|"; - $SQL_log = ereg_replace(';','',$SQL_log); - $SQL_log = addslashes($SQL_log); - $stmt="INSERT INTO vicidial_admin_log set event_date='$SQLdate', user='$PHP_AUTH_USER', ip_address='$ip', event_section='LISTS', event_type='ADD', record_id='$PN[$p]', event_code='ADMIN ADD NUMBER TO CAMPAIGN DNC LIST $campaign_id', event_sql=\"$SQL_log\", event_notes='';"; - if ($DB) {echo "|$stmt|\n";} - $rslt=mysql_query($stmt, $link); + ### LOG INSERTION Admin Log Table ### + $SQL_log = "$stmt|"; + $SQL_log = ereg_replace(';','',$SQL_log); + $SQL_log = addslashes($SQL_log); + $stmt="INSERT INTO vicidial_admin_log set event_date='$SQLdate', user='$PHP_AUTH_USER', ip_address='$ip', event_section='LISTS', event_type='ADD', record_id='$PN[$p]', event_code='ADMIN ADD NUMBER TO CAMPAIGN DNC LIST $campaign_id', event_sql=\"$SQL_log\", event_notes='';"; + if ($DB) {echo "|$stmt|\n";} + $rslt=mysql_query($stmt, $link); + } } + ##### END ADD TO DNC ##### } $p++; } } - echo "
ADD NUMBERS TO THE DNC LIST
\n"; + if ($LOGdelete_from_dnc > 0) + {echo "
ADD OR DELETE NUMBERS FROM THE DNC LIST\n";} + else + {echo "
ADD NUMBERS TO THE DNC LIST\n";} echo "\n"; echo "
#
\n"; echo "\n"; echo "\n"; + if ($LOGdelete_from_dnc > 0) + { + echo "\n"; + } echo "\n"; echo "
List:
Phone Numbers:

(one phone number per line only)
$NWB#vicidial_list-dnc$NWE
Add or Delete:
\n"; } @@ -6681,7 +6787,7 @@ if ($ADD=="2A") $stmt="UPDATE system_settings SET auto_user_add_value='$user';"; $rslt=mysql_query($stmt, $link); } - $stmt="INSERT INTO vicidial_users (user,pass,full_name,user_level,user_group,phone_login,phone_pass,delete_users,delete_user_groups,delete_lists,delete_campaigns,delete_ingroups,delete_remote_agents,load_leads,campaign_detail,ast_admin_access,ast_delete_phones,delete_scripts,modify_leads,hotkeys_active,change_agent_campaign,agent_choose_ingroups,closer_campaigns,scheduled_callbacks,agentonly_callbacks,agentcall_manual,vicidial_recording,vicidial_transfers,delete_filters,alter_agent_interface_options,closer_default_blended,delete_call_times,modify_call_times,modify_users,modify_campaigns,modify_lists,modify_scripts,modify_filters,modify_ingroups,modify_usergroups,modify_remoteagents,modify_servers,view_reports,vicidial_recording_override,alter_custdata_override,qc_enabled,qc_user_level,qc_pass,qc_finish,qc_commit,add_timeclock_log,modify_timeclock_log,delete_timeclock_log,alter_custphone_override,vdc_agent_api_access,modify_inbound_dids,delete_inbound_dids,active,alert_enabled,download_lists,agent_shift_enforcement_override,manager_shift_enforcement_override,export_reports) SELECT \"$user\",\"$pass\",\"$full_name\",user_level,user_group,phone_login,phone_pass,delete_users,delete_user_groups,delete_lists,delete_campaigns,delete_ingroups,delete_remote_agents,load_leads,campaign_detail,ast_admin_access,ast_delete_phones,delete_scripts,modify_leads,hotkeys_active,change_agent_campaign,agent_choose_ingroups,closer_campaigns,scheduled_callbacks,agentonly_callbacks,agentcall_manual,vicidial_recording,vicidial_transfers,delete_filters,alter_agent_interface_options,closer_default_blended,delete_call_times,modify_call_times,modify_users,modify_campaigns,modify_lists,modify_scripts,modify_filters,modify_ingroups,modify_usergroups,modify_remoteagents,modify_servers,view_reports,vicidial_recording_override,alter_custdata_override,qc_enabled,qc_user_level,qc_pass,qc_finish,qc_commit,add_timeclock_log,modify_timeclock_log,delete_timeclock_log,alter_custphone_override,vdc_agent_api_access,modify_inbound_dids,delete_inbound_dids,active,alert_enabled,download_lists,agent_shift_enforcement_override,manager_shift_enforcement_override,export_reports from vicidial_users where user=\"$source_user_id\";"; + $stmt="INSERT INTO vicidial_users (user,pass,full_name,user_level,user_group,phone_login,phone_pass,delete_users,delete_user_groups,delete_lists,delete_campaigns,delete_ingroups,delete_remote_agents,load_leads,campaign_detail,ast_admin_access,ast_delete_phones,delete_scripts,modify_leads,hotkeys_active,change_agent_campaign,agent_choose_ingroups,closer_campaigns,scheduled_callbacks,agentonly_callbacks,agentcall_manual,vicidial_recording,vicidial_transfers,delete_filters,alter_agent_interface_options,closer_default_blended,delete_call_times,modify_call_times,modify_users,modify_campaigns,modify_lists,modify_scripts,modify_filters,modify_ingroups,modify_usergroups,modify_remoteagents,modify_servers,view_reports,vicidial_recording_override,alter_custdata_override,qc_enabled,qc_user_level,qc_pass,qc_finish,qc_commit,add_timeclock_log,modify_timeclock_log,delete_timeclock_log,alter_custphone_override,vdc_agent_api_access,modify_inbound_dids,delete_inbound_dids,active,alert_enabled,download_lists,agent_shift_enforcement_override,manager_shift_enforcement_override,export_reports,delete_from_dnc) SELECT \"$user\",\"$pass\",\"$full_name\",user_level,user_group,phone_login,phone_pass,delete_users,delete_user_groups,delete_lists,delete_campaigns,delete_ingroups,delete_remote_agents,load_leads,campaign_detail,ast_admin_access,ast_delete_phones,delete_scripts,modify_leads,hotkeys_active,change_agent_campaign,agent_choose_ingroups,closer_campaigns,scheduled_callbacks,agentonly_callbacks,agentcall_manual,vicidial_recording,vicidial_transfers,delete_filters,alter_agent_interface_options,closer_default_blended,delete_call_times,modify_call_times,modify_users,modify_campaigns,modify_lists,modify_scripts,modify_filters,modify_ingroups,modify_usergroups,modify_remoteagents,modify_servers,view_reports,vicidial_recording_override,alter_custdata_override,qc_enabled,qc_user_level,qc_pass,qc_finish,qc_commit,add_timeclock_log,modify_timeclock_log,delete_timeclock_log,alter_custphone_override,vdc_agent_api_access,modify_inbound_dids,delete_inbound_dids,active,alert_enabled,download_lists,agent_shift_enforcement_override,manager_shift_enforcement_override,export_reports,delete_from_dnc from vicidial_users where user=\"$source_user_id\";"; $rslt=mysql_query($stmt, $link); $stmtA="INSERT INTO vicidial_inbound_group_agents (user,group_id,group_rank,group_weight,calls_today) SELECT \"$user\",group_id,group_rank,group_weight,\"0\" from vicidial_inbound_group_agents where user=\"$source_user_id\";"; @@ -6968,13 +7074,13 @@ if ($ADD==20) { echo "
CAMPAIGN COPIED: $campaign_id copied from $source_campaign_id\n"; - $stmt="INSERT INTO vicidial_campaigns (campaign_name,campaign_id,active,dial_status_a,dial_status_b,dial_status_c,dial_status_d,dial_status_e,lead_order,park_ext,park_file_name,web_form_address,allow_closers,hopper_level,auto_dial_level,next_agent_call,local_call_time,voicemail_ext,dial_timeout,dial_prefix,campaign_cid,campaign_vdad_exten,campaign_rec_exten,campaign_recording,campaign_rec_filename,campaign_script,get_call_launch,am_message_exten,amd_send_to_vmx,xferconf_a_dtmf,xferconf_a_number,xferconf_b_dtmf,xferconf_b_number,alt_number_dialing,scheduled_callbacks,lead_filter_id,drop_call_seconds,drop_action,safe_harbor_exten,display_dialable_count,wrapup_seconds,wrapup_message,closer_campaigns,use_internal_dnc,allcalls_delay,omit_phone_code,dial_method,available_only_ratio_tally,adaptive_dropped_percentage,adaptive_maximum_level,adaptive_latest_server_time,adaptive_intensity,adaptive_dl_diff_target,concurrent_transfers,auto_alt_dial,auto_alt_dial_statuses,agent_pause_codes_active,campaign_description,campaign_changedate,campaign_stats_refresh,campaign_logindate,dial_statuses,disable_alter_custdata,no_hopper_leads_logins,list_order_mix,campaign_allow_inbound,manual_dial_list_id,default_xfer_group,queue_priority,drop_inbound_group,qc_enabled,qc_statuses,qc_lists,qc_web_form_address,qc_script,survey_first_audio_file,survey_dtmf_digits,survey_ni_digit,survey_opt_in_audio_file,survey_ni_audio_file,survey_method,survey_no_response_action,survey_ni_status,survey_response_digit_map,survey_xfer_exten,survey_camp_record_dir,disable_alter_custphone,display_queue_count,qc_get_record_launch,qc_show_recording,qc_shift_id,manual_dial_filter,agent_clipboard_copy,agent_extended_alt_dial,use_campaign_dnc,three_way_call_cid,three_way_dial_prefix,web_form_target,vtiger_search_category,vtiger_create_call_record,vtiger_create_lead_record,vtiger_screen_login,cpd_amd_action,agent_allow_group_alias,default_group_alias) SELECT \"$campaign_name\",\"$campaign_id\",\"N\",dial_status_a,dial_status_b,dial_status_c,dial_status_d,dial_status_e,lead_order,park_ext,park_file_name,web_form_address,allow_closers,hopper_level,auto_dial_level,next_agent_call,local_call_time,voicemail_ext,dial_timeout,dial_prefix,campaign_cid,campaign_vdad_exten,campaign_rec_exten,campaign_recording,campaign_rec_filename,campaign_script,get_call_launch,am_message_exten,amd_send_to_vmx,xferconf_a_dtmf,xferconf_a_number,xferconf_b_dtmf,xferconf_b_number,alt_number_dialing,scheduled_callbacks,lead_filter_id,drop_call_seconds,drop_action,safe_harbor_exten,display_dialable_count,wrapup_seconds,wrapup_message,closer_campaigns,use_internal_dnc,allcalls_delay,omit_phone_code,dial_method,available_only_ratio_tally,adaptive_dropped_percentage,adaptive_maximum_level,adaptive_latest_server_time,adaptive_intensity,adaptive_dl_diff_target,concurrent_transfers,auto_alt_dial,auto_alt_dial_statuses,agent_pause_codes_active,campaign_description,campaign_changedate,campaign_stats_refresh,campaign_logindate,dial_statuses,disable_alter_custdata,no_hopper_leads_logins,\"DISABLED\",campaign_allow_inbound,manual_dial_list_id,default_xfer_group,queue_priority,drop_inbound_group,qc_enabled,qc_statuses,qc_lists,qc_web_form_address,qc_script,survey_first_audio_file,survey_dtmf_digits,survey_ni_digit,survey_opt_in_audio_file,survey_ni_audio_file,survey_method,survey_no_response_action,survey_ni_status,survey_response_digit_map,survey_xfer_exten,survey_camp_record_dir,disable_alter_custphone,display_queue_count,qc_get_record_launch,qc_show_recording,qc_shift_id,manual_dial_filter,agent_clipboard_copy,agent_extended_alt_dial,use_campaign_dnc,three_way_call_cid,three_way_dial_prefix,web_form_target,vtiger_search_category,vtiger_create_call_record,vtiger_create_lead_record,vtiger_screen_login,cpd_amd_action,agent_allow_group_alias,default_group_alias from vicidial_campaigns where campaign_id='$source_campaign_id';"; + $stmt="INSERT INTO vicidial_campaigns (campaign_name,campaign_id,active,dial_status_a,dial_status_b,dial_status_c,dial_status_d,dial_status_e,lead_order,park_ext,park_file_name,web_form_address,allow_closers,hopper_level,auto_dial_level,next_agent_call,local_call_time,voicemail_ext,dial_timeout,dial_prefix,campaign_cid,campaign_vdad_exten,campaign_rec_exten,campaign_recording,campaign_rec_filename,campaign_script,get_call_launch,am_message_exten,amd_send_to_vmx,xferconf_a_dtmf,xferconf_a_number,xferconf_b_dtmf,xferconf_b_number,alt_number_dialing,scheduled_callbacks,lead_filter_id,drop_call_seconds,drop_action,safe_harbor_exten,display_dialable_count,wrapup_seconds,wrapup_message,closer_campaigns,use_internal_dnc,allcalls_delay,omit_phone_code,dial_method,available_only_ratio_tally,adaptive_dropped_percentage,adaptive_maximum_level,adaptive_latest_server_time,adaptive_intensity,adaptive_dl_diff_target,concurrent_transfers,auto_alt_dial,auto_alt_dial_statuses,agent_pause_codes_active,campaign_description,campaign_changedate,campaign_stats_refresh,campaign_logindate,dial_statuses,disable_alter_custdata,no_hopper_leads_logins,list_order_mix,campaign_allow_inbound,manual_dial_list_id,default_xfer_group,queue_priority,drop_inbound_group,qc_enabled,qc_statuses,qc_lists,qc_web_form_address,qc_script,survey_first_audio_file,survey_dtmf_digits,survey_ni_digit,survey_opt_in_audio_file,survey_ni_audio_file,survey_method,survey_no_response_action,survey_ni_status,survey_response_digit_map,survey_xfer_exten,survey_camp_record_dir,disable_alter_custphone,display_queue_count,qc_get_record_launch,qc_show_recording,qc_shift_id,manual_dial_filter,agent_clipboard_copy,agent_extended_alt_dial,use_campaign_dnc,three_way_call_cid,three_way_dial_prefix,web_form_target,vtiger_search_category,vtiger_create_call_record,vtiger_create_lead_record,vtiger_screen_login,cpd_amd_action,agent_allow_group_alias,default_group_alias,vtiger_search_dead,vtiger_status_call) SELECT \"$campaign_name\",\"$campaign_id\",\"N\",dial_status_a,dial_status_b,dial_status_c,dial_status_d,dial_status_e,lead_order,park_ext,park_file_name,web_form_address,allow_closers,hopper_level,auto_dial_level,next_agent_call,local_call_time,voicemail_ext,dial_timeout,dial_prefix,campaign_cid,campaign_vdad_exten,campaign_rec_exten,campaign_recording,campaign_rec_filename,campaign_script,get_call_launch,am_message_exten,amd_send_to_vmx,xferconf_a_dtmf,xferconf_a_number,xferconf_b_dtmf,xferconf_b_number,alt_number_dialing,scheduled_callbacks,lead_filter_id,drop_call_seconds,drop_action,safe_harbor_exten,display_dialable_count,wrapup_seconds,wrapup_message,closer_campaigns,use_internal_dnc,allcalls_delay,omit_phone_code,dial_method,available_only_ratio_tally,adaptive_dropped_percentage,adaptive_maximum_level,adaptive_latest_server_time,adaptive_intensity,adaptive_dl_diff_target,concurrent_transfers,auto_alt_dial,auto_alt_dial_statuses,agent_pause_codes_active,campaign_description,campaign_changedate,campaign_stats_refresh,campaign_logindate,dial_statuses,disable_alter_custdata,no_hopper_leads_logins,\"DISABLED\",campaign_allow_inbound,manual_dial_list_id,default_xfer_group,queue_priority,drop_inbound_group,qc_enabled,qc_statuses,qc_lists,qc_web_form_address,qc_script,survey_first_audio_file,survey_dtmf_digits,survey_ni_digit,survey_opt_in_audio_file,survey_ni_audio_file,survey_method,survey_no_response_action,survey_ni_status,survey_response_digit_map,survey_xfer_exten,survey_camp_record_dir,disable_alter_custphone,display_queue_count,qc_get_record_launch,qc_show_recording,qc_shift_id,manual_dial_filter,agent_clipboard_copy,agent_extended_alt_dial,use_campaign_dnc,three_way_call_cid,three_way_dial_prefix,web_form_target,vtiger_search_category,vtiger_create_call_record,vtiger_create_lead_record,vtiger_screen_login,cpd_amd_action,agent_allow_group_alias,default_group_alias,vtiger_search_dead,vtiger_status_call from vicidial_campaigns where campaign_id='$source_campaign_id';"; $rslt=mysql_query($stmt, $link); $stmtA="INSERT INTO vicidial_campaign_stats (campaign_id) values('$campaign_id');"; $rslt=mysql_query($stmtA, $link); - $stmtA="INSERT INTO vicidial_campaign_statuses (status,status_name,selectable,campaign_id,human_answered,category) SELECT status,status_name,selectable,\"$campaign_id\",human_answered,category from vicidial_campaign_statuses where campaign_id='$source_campaign_id';"; + $stmtA="INSERT INTO vicidial_campaign_statuses (status,status_name,selectable,campaign_id,human_answered,category,sale,dnc,customer_contact,not_interested,unworkable) SELECT status,status_name,selectable,\"$campaign_id\",human_answered,category,sale,dnc,customer_contact,not_interested,unworkable from vicidial_campaign_statuses where campaign_id='$source_campaign_id';"; $rslt=mysql_query($stmtA, $link); $stmtA="INSERT INTO vicidial_campaign_hotkeys (status,hotkey,status_name,selectable,campaign_id) SELECT status,hotkey,status_name,selectable,\"$campaign_id\" from vicidial_campaign_hotkeys where campaign_id='$source_campaign_id';"; @@ -7029,7 +7135,7 @@ if ($ADD==22) { echo "
CAMPAIGN STATUS ADDED: $campaign_id - $status\n"; - $stmt="INSERT INTO vicidial_campaign_statuses (status,status_name,selectable,campaign_id,human_answered,category) values('$status','$status_name','$selectable','$campaign_id','$human_answered','$category');"; + $stmt="INSERT INTO vicidial_campaign_statuses (status,status_name,selectable,campaign_id,human_answered,category,sale,dnc,customer_contact,not_interested,unworkable) values('$status','$status_name','$selectable','$campaign_id','$human_answered','$category','$sale','$dnc','$customer_contact','$not_interested','$unworkable');"; $rslt=mysql_query($stmt, $link); ### LOG INSERTION Admin Log Table ### @@ -8255,7 +8361,7 @@ if ($ADD==221111111111111) { echo "
SYSTEM STATUS ADDED: $status_name - $status\n"; - $stmt="INSERT INTO vicidial_statuses (status,status_name,selectable,human_answered,category) values('$status','$status_name','$selectable','$human_answered','$category');"; + $stmt="INSERT INTO vicidial_statuses (status,status_name,selectable,human_answered,category,sale,dnc,customer_contact,not_interested,unworkable) values('$status','$status_name','$selectable','$human_answered','$category','$sale','$dnc','$customer_contact','$not_interested','$unworkable');"; $rslt=mysql_query($stmt, $link); ### LOG INSERTION Admin Log Table ### @@ -8396,7 +8502,7 @@ if ($ADD=="4A") } echo "
USER MODIFIED - ADMIN: $user\n"; - $stmt="UPDATE vicidial_users set pass='$pass',full_name='$full_name',user_level='$user_level',user_group='$user_group',phone_login='$phone_login',phone_pass='$phone_pass',delete_users='$delete_users',delete_user_groups='$delete_user_groups',delete_lists='$delete_lists',delete_campaigns='$delete_campaigns',delete_ingroups='$delete_ingroups',delete_remote_agents='$delete_remote_agents',load_leads='$load_leads',campaign_detail='$campaign_detail',ast_admin_access='$ast_admin_access',ast_delete_phones='$ast_delete_phones',delete_scripts='$delete_scripts',modify_leads='$modify_leads',hotkeys_active='$hotkeys_active',change_agent_campaign='$change_agent_campaign',agent_choose_ingroups='$agent_choose_ingroups',closer_campaigns='$groups_value',scheduled_callbacks='$scheduled_callbacks',agentonly_callbacks='$agentonly_callbacks',agentcall_manual='$agentcall_manual',vicidial_recording='$vicidial_recording',vicidial_transfers='$vicidial_transfers',delete_filters='$delete_filters',alter_agent_interface_options='$alter_agent_interface_options',closer_default_blended='$closer_default_blended',delete_call_times='$delete_call_times',modify_call_times='$modify_call_times',modify_users='$modify_users',modify_campaigns='$modify_campaigns',modify_lists='$modify_lists',modify_scripts='$modify_scripts',modify_filters='$modify_filters',modify_ingroups='$modify_ingroups',modify_usergroups='$modify_usergroups',modify_remoteagents='$modify_remoteagents',modify_servers='$modify_servers',view_reports='$view_reports',vicidial_recording_override='$vicidial_recording_override',alter_custdata_override='$alter_custdata_override',qc_enabled='$qc_enabled',qc_user_level='$qc_user_level',qc_pass='$qc_pass',qc_finish='$qc_finish',qc_commit='$qc_commit',add_timeclock_log='$add_timeclock_log',modify_timeclock_log='$modify_timeclock_log',delete_timeclock_log='$delete_timeclock_log',alter_custphone_override='$alter_custphone_override',vdc_agent_api_access='$vdc_agent_api_access',modify_inbound_dids='$modify_inbound_dids',delete_inbound_dids='$delete_inbound_dids',active='$active',download_lists='$download_lists',agent_shift_enforcement_override='$agent_shift_enforcement_override',manager_shift_enforcement_override='$manager_shift_enforcement_override',export_reports='$export_reports' where user='$user';"; + $stmt="UPDATE vicidial_users set pass='$pass',full_name='$full_name',user_level='$user_level',user_group='$user_group',phone_login='$phone_login',phone_pass='$phone_pass',delete_users='$delete_users',delete_user_groups='$delete_user_groups',delete_lists='$delete_lists',delete_campaigns='$delete_campaigns',delete_ingroups='$delete_ingroups',delete_remote_agents='$delete_remote_agents',load_leads='$load_leads',campaign_detail='$campaign_detail',ast_admin_access='$ast_admin_access',ast_delete_phones='$ast_delete_phones',delete_scripts='$delete_scripts',modify_leads='$modify_leads',hotkeys_active='$hotkeys_active',change_agent_campaign='$change_agent_campaign',agent_choose_ingroups='$agent_choose_ingroups',closer_campaigns='$groups_value',scheduled_callbacks='$scheduled_callbacks',agentonly_callbacks='$agentonly_callbacks',agentcall_manual='$agentcall_manual',vicidial_recording='$vicidial_recording',vicidial_transfers='$vicidial_transfers',delete_filters='$delete_filters',alter_agent_interface_options='$alter_agent_interface_options',closer_default_blended='$closer_default_blended',delete_call_times='$delete_call_times',modify_call_times='$modify_call_times',modify_users='$modify_users',modify_campaigns='$modify_campaigns',modify_lists='$modify_lists',modify_scripts='$modify_scripts',modify_filters='$modify_filters',modify_ingroups='$modify_ingroups',modify_usergroups='$modify_usergroups',modify_remoteagents='$modify_remoteagents',modify_servers='$modify_servers',view_reports='$view_reports',vicidial_recording_override='$vicidial_recording_override',alter_custdata_override='$alter_custdata_override',qc_enabled='$qc_enabled',qc_user_level='$qc_user_level',qc_pass='$qc_pass',qc_finish='$qc_finish',qc_commit='$qc_commit',add_timeclock_log='$add_timeclock_log',modify_timeclock_log='$modify_timeclock_log',delete_timeclock_log='$delete_timeclock_log',alter_custphone_override='$alter_custphone_override',vdc_agent_api_access='$vdc_agent_api_access',modify_inbound_dids='$modify_inbound_dids',delete_inbound_dids='$delete_inbound_dids',active='$active',download_lists='$download_lists',agent_shift_enforcement_override='$agent_shift_enforcement_override',manager_shift_enforcement_override='$manager_shift_enforcement_override',export_reports='$export_reports',delete_from_dnc='$delete_from_dnc' where user='$user';"; $rslt=mysql_query($stmt, $link); ### LOG INSERTION Admin Log Table ### @@ -9189,7 +9295,7 @@ if ($ADD==41) if ( (!ereg("DISABLED",$list_order_mix)) and ($hopper_level < 100) ) {$hopper_level='100';} - $stmtA="UPDATE vicidial_campaigns set campaign_name='$campaign_name',active='$active',dial_status_a='$dial_status_a',dial_status_b='$dial_status_b',dial_status_c='$dial_status_c',dial_status_d='$dial_status_d',dial_status_e='$dial_status_e',lead_order='$lead_order',allow_closers='$allow_closers',hopper_level='$hopper_level', $adlSQL next_agent_call='$next_agent_call', local_call_time='$local_call_time', voicemail_ext='$voicemail_ext', dial_timeout='$dial_timeout', dial_prefix='$dial_prefix', campaign_cid='$campaign_cid', campaign_vdad_exten='$campaign_vdad_exten', web_form_address='" . mysql_real_escape_string($web_form_address) . "', park_ext='$park_ext', park_file_name='$park_file_name', campaign_rec_exten='$campaign_rec_exten', campaign_recording='$campaign_recording', campaign_rec_filename='$campaign_rec_filename', campaign_script='$script_id', get_call_launch='$get_call_launch', am_message_exten='$am_message_exten', amd_send_to_vmx='$amd_send_to_vmx', xferconf_a_dtmf='$xferconf_a_dtmf',xferconf_a_number='$xferconf_a_number',xferconf_b_dtmf='$xferconf_b_dtmf',xferconf_b_number='$xferconf_b_number',lead_filter_id='$lead_filter_id',alt_number_dialing='$alt_number_dialing',scheduled_callbacks='$scheduled_callbacks',drop_action='$drop_action',drop_call_seconds='$drop_call_seconds',safe_harbor_exten='$safe_harbor_exten',wrapup_seconds='$wrapup_seconds',wrapup_message='$wrapup_message',closer_campaigns='$groups_value',use_internal_dnc='$use_internal_dnc',allcalls_delay='$allcalls_delay',omit_phone_code='$omit_phone_code',dial_method='$dial_method',available_only_ratio_tally='$available_only_ratio_tally',adaptive_dropped_percentage='$adaptive_dropped_percentage',adaptive_maximum_level='$adaptive_maximum_level',adaptive_latest_server_time='$adaptive_latest_server_time',adaptive_intensity='$adaptive_intensity',adaptive_dl_diff_target='$adaptive_dl_diff_target',concurrent_transfers='$concurrent_transfers',auto_alt_dial='$auto_alt_dial',agent_pause_codes_active='$agent_pause_codes_active',campaign_description='$campaign_description',campaign_changedate='$SQLdate',campaign_stats_refresh='$campaign_stats_refresh',disable_alter_custdata='$disable_alter_custdata',no_hopper_leads_logins='$no_hopper_leads_logins',list_order_mix='$list_order_mix',campaign_allow_inbound='$campaign_allow_inbound',manual_dial_list_id='$manual_dial_list_id',default_xfer_group='$default_xfer_group',xfer_groups='$XFERgroups_value',queue_priority='$queue_priority',drop_inbound_group='$drop_inbound_group',disable_alter_custphone='$disable_alter_custphone',display_queue_count='$display_queue_count',manual_dial_filter='$manual_dial_filter',agent_clipboard_copy='$agent_clipboard_copy',agent_extended_alt_dial='$agent_extended_alt_dial',use_campaign_dnc='$use_campaign_dnc',three_way_call_cid='$three_way_call_cid',three_way_dial_prefix='$three_way_dial_prefix',web_form_target='$web_form_target',vtiger_search_category='$vtiger_search_category',vtiger_create_call_record='$vtiger_create_call_record',vtiger_create_lead_record='$vtiger_create_lead_record',vtiger_screen_login='$vtiger_screen_login',cpd_amd_action='$cpd_amd_action',agent_allow_group_alias='$agent_allow_group_alias',default_group_alias='$default_group_alias' where campaign_id='$campaign_id';"; + $stmtA="UPDATE vicidial_campaigns set campaign_name='$campaign_name',active='$active',dial_status_a='$dial_status_a',dial_status_b='$dial_status_b',dial_status_c='$dial_status_c',dial_status_d='$dial_status_d',dial_status_e='$dial_status_e',lead_order='$lead_order',allow_closers='$allow_closers',hopper_level='$hopper_level', $adlSQL next_agent_call='$next_agent_call', local_call_time='$local_call_time', voicemail_ext='$voicemail_ext', dial_timeout='$dial_timeout', dial_prefix='$dial_prefix', campaign_cid='$campaign_cid', campaign_vdad_exten='$campaign_vdad_exten', web_form_address='" . mysql_real_escape_string($web_form_address) . "', park_ext='$park_ext', park_file_name='$park_file_name', campaign_rec_exten='$campaign_rec_exten', campaign_recording='$campaign_recording', campaign_rec_filename='$campaign_rec_filename', campaign_script='$script_id', get_call_launch='$get_call_launch', am_message_exten='$am_message_exten', amd_send_to_vmx='$amd_send_to_vmx', xferconf_a_dtmf='$xferconf_a_dtmf',xferconf_a_number='$xferconf_a_number',xferconf_b_dtmf='$xferconf_b_dtmf',xferconf_b_number='$xferconf_b_number',lead_filter_id='$lead_filter_id',alt_number_dialing='$alt_number_dialing',scheduled_callbacks='$scheduled_callbacks',drop_action='$drop_action',drop_call_seconds='$drop_call_seconds',safe_harbor_exten='$safe_harbor_exten',wrapup_seconds='$wrapup_seconds',wrapup_message='$wrapup_message',closer_campaigns='$groups_value',use_internal_dnc='$use_internal_dnc',allcalls_delay='$allcalls_delay',omit_phone_code='$omit_phone_code',dial_method='$dial_method',available_only_ratio_tally='$available_only_ratio_tally',adaptive_dropped_percentage='$adaptive_dropped_percentage',adaptive_maximum_level='$adaptive_maximum_level',adaptive_latest_server_time='$adaptive_latest_server_time',adaptive_intensity='$adaptive_intensity',adaptive_dl_diff_target='$adaptive_dl_diff_target',concurrent_transfers='$concurrent_transfers',auto_alt_dial='$auto_alt_dial',agent_pause_codes_active='$agent_pause_codes_active',campaign_description='$campaign_description',campaign_changedate='$SQLdate',campaign_stats_refresh='$campaign_stats_refresh',disable_alter_custdata='$disable_alter_custdata',no_hopper_leads_logins='$no_hopper_leads_logins',list_order_mix='$list_order_mix',campaign_allow_inbound='$campaign_allow_inbound',manual_dial_list_id='$manual_dial_list_id',default_xfer_group='$default_xfer_group',xfer_groups='$XFERgroups_value',queue_priority='$queue_priority',drop_inbound_group='$drop_inbound_group',disable_alter_custphone='$disable_alter_custphone',display_queue_count='$display_queue_count',manual_dial_filter='$manual_dial_filter',agent_clipboard_copy='$agent_clipboard_copy',agent_extended_alt_dial='$agent_extended_alt_dial',use_campaign_dnc='$use_campaign_dnc',three_way_call_cid='$three_way_call_cid',three_way_dial_prefix='$three_way_dial_prefix',web_form_target='$web_form_target',vtiger_search_category='$vtiger_search_category',vtiger_create_call_record='$vtiger_create_call_record',vtiger_create_lead_record='$vtiger_create_lead_record',vtiger_screen_login='$vtiger_screen_login',cpd_amd_action='$cpd_amd_action',agent_allow_group_alias='$agent_allow_group_alias',default_group_alias='$default_group_alias',vtiger_search_dead='$vtiger_search_dead',vtiger_status_call='$vtiger_status_call' where campaign_id='$campaign_id';"; $rslt=mysql_query($stmtA, $link); if ($reset_hopper == 'Y') @@ -9266,7 +9372,7 @@ if ($ADD==42) { echo "
CUSTOM CAMPAIGN STATUS MODIFIED: $campaign_id - $status\n"; - $stmt="UPDATE vicidial_campaign_statuses SET status_name='$status_name',selectable='$selectable',human_answered='$human_answered',category='$category' where campaign_id='$campaign_id' and status='$status';"; + $stmt="UPDATE vicidial_campaign_statuses SET status_name='$status_name',selectable='$selectable',human_answered='$human_answered',category='$category',sale='$sale',dnc='$dnc',customer_contact='$customer_contact',not_interested='$not_interested',unworkable='$unworkable' where campaign_id='$campaign_id' and status='$status';"; $rslt=mysql_query($stmt, $link); ### LOG INSERTION Admin Log Table ### @@ -10972,7 +11078,7 @@ if ($ADD==421111111111111) { echo "
SYSTEM STATUS MODIFIED: $status\n"; - $stmt="UPDATE vicidial_statuses SET status_name='$status_name',selectable='$selectable',human_answered='$human_answered',category='$category' where status='$status';"; + $stmt="UPDATE vicidial_statuses SET status_name='$status_name',selectable='$selectable',human_answered='$human_answered',category='$category',sale='$sale',dnc='$dnc',customer_contact='$customer_contact',not_interested='$not_interested',unworkable='$unworkable' where status='$status';"; $rslt=mysql_query($stmt, $link); ### LOG INSERTION Admin Log Table ### @@ -12816,6 +12922,7 @@ if ($ADD==3) $agent_shift_enforcement_override = $row[61]; $manager_shift_enforcement_override = $row[62]; $export_reports = $row[64]; + $delete_from_dnc = $row[65]; if ( ($user_level >= $LOGuser_level) and ($LOGuser_level < 9) ) { @@ -12929,6 +13036,7 @@ if ($ADD==3) echo "Modify Leads: $NWB#vicidial_users-modify_leads$NWE\n"; echo "Download Lists: $NWB#vicidial_users-modify_leads$NWE\n"; echo "Export Reports: $NWB#vicidial_users-export_reports$NWE\n"; + echo "Delete From DNC Lists: $NWB#vicidial_users-delete_from_dnc$NWE\n"; echo "Modify Campaigns: $NWB#vicidial_users-modify_sections$NWE\n"; echo "Campaign Detail: $NWB#vicidial_users-campaign_detail$NWE\n"; @@ -13125,6 +13233,8 @@ if ($ADD==31) $cpd_amd_action = $row[103]; $agent_allow_group_alias = $row[104]; $default_group_alias = $row[105]; + $vtiger_search_dead = $row[106]; + $vtiger_status_call = $row[107]; if (ereg("DISABLED",$list_order_mix)) {$DEFlistDISABLE = ''; $DEFstatusDISABLED=0;} @@ -13625,11 +13735,15 @@ if ($ADD==31) { echo "Vtiger Search Category: $NWB#vicidial_campaigns-vtiger_search_category$NWE\n"; - echo "Vtiger Create Call Record: $NWB#vicidial_campaigns-vtiger_create_call_record$NWE\n"; + echo "Vtiger Search Dead Accounts: $NWB#vicidial_campaigns-vtiger_search_dead$NWE\n"; + + echo "Vtiger Create Call Record: $NWB#vicidial_campaigns-vtiger_create_call_record$NWE\n"; echo "Vtiger Create Lead Record: $NWB#vicidial_campaigns-vtiger_create_lead_record$NWE\n"; - echo "Vtiger Screen Login: $NWB#vicidial_campaigns-vtiger_screen_login$NWE\n"; + echo "Vtiger Status Call: $NWB#vicidial_campaigns-vtiger_status_call$NWE\n"; + + echo "Vtiger Screen Login: $NWB#vicidial_campaigns-vtiger_screen_login$NWE\n"; } else { @@ -13637,6 +13751,8 @@ if ($ADD==31) echo "\n"; echo "\n"; echo "\n"; + echo "\n"; + echo "\n"; } if ($campaign_allow_inbound == 'Y') @@ -13811,7 +13927,7 @@ if ($ADD==31) echo "
\n"; echo "
CUSTOM STATUSES WITHIN THIS CAMPAIGN:   $NWB#vicidial_campaign_statuses$NWE
\n"; echo "\n"; - echo "\n"; + echo "\n"; $stmt="SELECT * from vicidial_campaign_statuses where campaign_id='$campaign_id'"; $rslt=mysql_query($stmt, $link); @@ -13846,6 +13962,14 @@ if ($ADD==31) echo "\n"; } @@ -13856,8 +13980,13 @@ if ($ADD==31) echo "\n"; echo "Status:   \n"; echo "Description:   \n"; - echo "Selectable:   \n"; - echo "Human Answer:   \n"; + echo "Selectable:  
\n"; + echo "Human Answer:   \n"; + echo "Sale:   \n"; + echo "DNC:   \n"; + echo "Customer Contact:  
\n"; + echo "Not Interested:   \n"; + echo "Unworkable:   \n"; echo "Category: \n"; echo "\n"; } @@ -18045,6 +18183,11 @@ if ($ADD==321111111111111) echo "Description:
\n"; echo "Selectable:   \n"; echo "Human Answer:   \n"; + echo "Sale:   \n"; + echo "DNC:   \n"; + echo "Customer Contact:  
\n"; + echo "Not Interested:   \n"; + echo "Unworkable:   \n"; echo "Category: \n"; echo "
STATUSDESCRIPTIONSELECTABLEHUMAN ANSWERDELETE
STATUSDESCRIPTIONSELECTABLEHUMAN ANSWERCATEGORYMODIFY-DELETE
        \n"; echo "   \n"; echo "DELETE\n"; + echo "
\n"; + + echo "  Sale:   \n"; + echo "  DNC:   \n"; + echo "  Customer Contact:   \n"; + echo "  Not Interested:   \n"; + echo "  Unworkable:   \n"; + echo "
\n"; + + echo "  Sale:   \n"; + echo "  DNC:   \n"; + echo "  Customer Contact:   \n"; + echo "  Not Interested:   \n"; + echo "  Unworkable:   \n"; + echo "
\n"; echo ""; echo ""; diff --git a/agc_2-X/trunk/www/vicidial/admin_header.php b/agc_2-X/trunk/www/vicidial/admin_header.php index 800511cb..1739c0c1 100644 --- a/agc_2-X/trunk/www/vicidial/admin_header.php +++ b/agc_2-X/trunk/www/vicidial/admin_header.php @@ -688,6 +688,8 @@ if (strlen($reports_hh) > 1) { 1) { + if ($LOGdelete_from_dnc > 0) {$DNClink = 'Add-Delete Number From DNC';} + else {$DNClink = 'Add Number To DNC';} ?> >>>>
#
> SIZE=>Lists
  > Show Lists @@ -696,7 +698,7 @@ if (strlen($reports_hh) > 1) {
  > Search For A Lead
  - > Add Number To DNC + >
  > Load New Leads